Brother PS-9000 User Manual

PS-9000 User’s Manual
US English

Introduction

Thank you for purchasing PS-9000 print server. This manual provides complete information on how to set up and use PS-9000 safely. Please read this manual carefully before using the product.
PS-9000 print server provides small-scale network connectivity for your PS-9000–compatible P-touch printers. PS-9000 is compatible with print monitors of P-touch printer drivers. You can check the statuses (tape amount, tape width, errors, etc.) of P-touch machines that are connected to the network in real time from your computer.
PS-9000
Supported Protocol: TCP/IP Supported OS: Microsoft Windows
®
2000 Pro, Microsoft® Windows® XP *Please note that the supported printer OS differ per model. 10BASE-T/100BASE-TX (auto-detect) USB interface port
About this Manual
Copying all or any part of this manual without permission is strictly prohibited. The contents of this manual may be changed without advance notice. If you have any questions about this manual or our products, please contact our customer support. Extreme care has been taken to edit this manual; however, we take no responsibility for any mistakes included in this manual or any damages, direct or indirect, arising from the use of this manual. P-touch is a registered trademark of Brother Industries, Ltd. in the U.S. and other countries. Microsoft
®
, Windows®, Windows NT®, etc. are registered trademarks of Microsoft Corporation in the U.S. and other countries. Other brand or product names are registered trademarks or trademarks of their respective companies.
Conventions
This manual uses the following symbols to point out specific information that should always be well observed. In addition, refer to the precautions described in “Safety Instructions” for details on the safe and correct operation.
®
Windows® 95/98/98SE/Me, Microsoft® Windows NT® 4.0, Microsoft®
Caution
This type of notation indicates important information that must be observed when operating the
product. Be sure to read this information for safe and proper use.
Note
This type of notation indicates useful information that is helpful during operation. When you
experience difficulties operating the product, refer to this information first.
1
Brother® One Year Limited Warranty and Replacement Service
(This warranty is valid only within the United States.)
Who is covered:
• This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).
• If you purchased a product from someone other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.
What is covered:
• This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to label cassettes, cutters, stamps, power adapters, cases and batteries.
Except as otherwise provided herein, Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.
This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).
What is the length of the Warranty Period(s):
• Machines have a two-stage warranty: 90 days from the original purchase date and an additional warranty up to one year from the original purchase date.
Consumable and Accessories Items accompanying the Machine have a one-stage warranty: 90 Days from the original purchase date.
What is NOT covered:
This warranty does not cover: (1) Physical damage to this Product; (2) Damage caused by improper installation,
improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);
(3)
Damage caused by another device or software used with this Product (including but not limited to damage resulting from use of non Brother parts and Consumable and Accessory Items);
(4) Consumable and Accessory Items that expired
in accordance with a rated life; and,
(5) Problems arising from other than defects in
materials or workmanship.
This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/ removal of the serial number).
®
-brand
What to do if you think your Product is eligible for warranty service:
Report your issue to either our Customer Service Hotline at 1-877-478-6824 Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.
You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.
What Brother will do:
First 90 Days: your Machine and/or accompanying Consumable and Accessory Item(s) is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within 90 days from the date of original purchase, Brother or its Authorized Service Center will repair or replace the Machine and/ or accompanying Consumable and Accessory Item(s) at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Item(s) is made by Brother in its sole discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Item(s) and use refurbished parts provided such replacement products conform to the manufacturer’s specifications for new product/ parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Item(s) will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.
If the problem reported concerning
or a Brother Authorized
2
Brother® One Year Limited Warranty and Replacement Service
(This warranty is valid only within the United States.)
91st day to 1 year:
If the problem reported concerning your Machine is covered by this warranty and if you first reported the problem after 90 days, but before 1 year from the date of original purchase, Brother will furnish, free of charge (excluding labor charges), replacement part(s) for those part(s) of the Machine determined by Brother or its Authorized Service Center to be defective.
will be responsible for all labor charges associated with repairs made after the first 90 days from original purchase.
date, accompanying Consumable and Accessory Items are no longer covered by this warranty. If the Machine and/or accompanying Consumable and Accessory Item(s) are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Item(s) back to you
The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.
What happens when Brother elects to replace your Machine:
If you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine, after you supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the air bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother.
original accessory items and a copy of the return air bill, signed by the courier.
After 90 days from the original purchase
.
You
Retain your
Limitations:
Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.
• This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final
expression and the exclusive and only statement
of Brother’s obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives.
• This warranty gives you certain rights and you may also have other rights that may vary from state to state.
• This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.
Important:
We recommend that you keep all original packing materials, in the event that you ship this product.
3

Important Information

Should you have questions, or need information about your Brother Product, we have a variety of support options for you to choose from:
USA-Customer Service: Customer Service 877-478-6824 (voice)
Customer Service 901-379-1210 (fax)
Automated Faxback 800-521-2846
World Wide Web www.brother.com
Supplies / Accessories www.brothermall.com or 888-879-3232
BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. BRIDGEWATER, NEW JERSEY 08807-0911
Please record your model and serial number and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product requires service.
Model #
Serial #
Date of purchase:
Store where purchased:
Location of store:
Important: We recommend that you keep all original packing materials, in the event you ship this product.
4

Table of Contents

Introduction ......................................................................................................................1
®
Brother
(This warranty is valid only within the United States.) ......................................................2
Important Information ......................................................................................................4
Safety Instructions .............................................................................................................7
1 About PS-9000 ......................................................................................... 8
About PS-9000 ..................................................................................................................9
Parts and Functions .........................................................................................................10
Connection to the Network .............................................................................................12
Specifications ..................................................................................................................14
2 Using PS-9000 in a Windows® Environment ......................................... 15
Starting the Brother PS-9000 Utility ................................................................................16
How to Set Up PS-9000 ...................................................................................................17
PS-9000 Setup Method 1 ...............................................................................................18
PS-9000 Setup Method 2 ...............................................................................................22
Other Functions ..............................................................................................................25
Uninstalling the Software ................................................................................................26
Using PS-9000 With a Different P-touch .........................................................................26
One Year Limited Warranty and Replacement Service
Compatible models ..........................................................................................................................9
Top ................................................................................................................................................10
Bottom ...........................................................................................................................................10
Back ...............................................................................................................................................11
Right side ....................................................................................................................................... 11
Hardware specifications .................................................................................................................14
Software specifications ...................................................................................................................14
Operation requirements ..................................................................................................................14
“Installs this unit and the utility.”
-Using the TCP/IP protocol ............................................................................................................. 18
“Installs the utility.”
-Install the printing client software ..................................................................................................22
Automatic IP address configuration with DHCP/BOOTP ................................................................25
Automatic IP address configuration with RARP ...............................................................................25
3 Using the Web Browser ......................................................................... 27
Using the Web Browser ...................................................................................................28
Display the PS-9000 Web page ......................................................................................................28
Manage PS-9000 Via the Web Page .................................................................................29
5
4 Questions & Answers ............................................................................. 30
Questions & Answers ......................................................................................................31
Troubleshooting ..............................................................................................................33
5 Appendix ............................................................................................... 35
LPR Printing in Microsoft® Windows NT® 4.0, Microsoft® Windows® 2000 Pro and Microsoft
PS-9000 Settings ..............................................................................................................44
Contact Information (For USA Only) ..............................................................................46
®
Windows® XP ................................................................................................36
Print using an LPR port in Microsoft® Windows NT® 4.0 (PT-9500PC only) ...................................36
Print using an LPR port in Microsoft Print using an LPR port in Microsoft
®
Windows® 2000 Pro ............................................................38
®
Windows® XP ......................................................................41
6

Safety Instructions

To ensure safe and proper use, please read the following information carefully before starting to use this product. These safety instructions include important information on the safe handling of the product and on general safety issues for the user.
Do not subject the machines to impacts. If the P-touch or this unit is subjected to an impact and is damaged, unplug it from the electrical outlet, and then contact the service representative. If you continue to operate a damaged machine, a fire or an electric shock may result.
Keep the cords and cables connected to this unit out of the reach of children, otherwise an electric shock or injuries may result.
Before disconnecting this unit, be sure to first unplug the P-touch machines and this unit from the electrical outlet.
Do not disassemble or alter this product in any way.
Do not use this unit with the cover removed, otherwise an electric shock may occur.
Do not try to service, adjust or repair this unit, otherwise an electric shock may occur. Contact a
service representative to request servicing, adjustments or repairs for this unit.
Stop using this unit if it does not operate correctly (for example, if it becomes unusually hot or produces smoke or an unusual odor), otherwise a fire, an electric shock or damage may result. Immediately turn off the P-touch, unplug the AC adapter from this unit, unplug the AC adapter from the electrical outlet, and then contact a service representative for service or repairs.
If any foreign objects (such as metal or liquids) enters the unit, immediately turn off the P-touch, unplug the AC adapter from this unit, unplug the AC adapter from the electrical outlet, and then contact a service representative for service or repairs. Continuing to use the unit may result in a fire or an electric shock.
7
1

About PS-9000

About PS-9000 ................................................................................................9
Parts and Functions.......................................................................................10
Connection to the Network...........................................................................12
Specifications................................................................................................14

About PS-9000

PS-9000 is a USB print server for P-touch machines on a 10BASE-T/100BASE-TX network environment. PS-9000 is compatible with print monitors of P-touch printer drivers and enables you to visually check the statuses of print jobs and P-touch machines.

Compatible models

QL-500/QL-550/QL-650TD
QL-1050/QL-1050N
PT-9500PC
PT-9200DX
The appropriate P-touch driver compatible with PS-9000 must be installed. From the dialog box that appears when the CD-ROM included with PS-9000 (this unit) is inserted into the drive, click [P-touch Driver], install the network driver for your P-touch, and then begin the setup.
Federal Communications Commission (FCC) Declaration of Conformity (For USA Only)
Responsible Party: Brother International Corporation
declares that the product Product Name: Brother Print Server 9000 Model Number: PS-9000
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911 USA TEL: (908) 704-1700
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
- Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.
Tested to Comply with FCC Standards for Home or Office Use
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
9

Parts and Functions

Top
10BASE LINK LED (Green)
100BASE LINK LED (Green)
You can check the LED on the board.
10BASE LINK LED (Green)
Lights when a proper 10BASE-T network connection is established.
100BASE LINK LED (Green)
Lights when a proper 100BASE-TX network connection is established.
STATUS LED (Orange)
Flashes during data transfer.
STATUS LED (Orange)

Bottom

Ethernet Address (The last 6 digits are the product’s serial number.)
Ethernet Address
The Ethernet Address of the device. The last 6 digits are the product’s serial number.
Note
Ethernet address 00:80:77:50:00: 01 is
noted as 008077500001. The product’s number (serial number) is 500001.
10

Back

Right side

Power Connector
LAN
Network Port (10BASE-T/100BASE-TX)
DC5V IN
USB
USB Port
Network Port (10BASE-T/100BASE-TX)
Connection for the network cable. *In 100BASE-TX environment, use category
Push Button
Press this button to reset PS-9000 to its factory default settings.
Push Button
5.
USB Port
Connection for the USB cable.
Power Connector
Connection for the AC adapter.
Factory Default Settings
Make sure that the AC adapter is not connected to PS-9000.
1
While pressing the push button, connect the AC adapter to PS-9000. The STATUS LED (orange)
2
will blink once when the connection is made.
Continue to press the push button for two seconds. The STATUS LED will blink again when the
3
settings are successfully reset to the factory default settings. Release the push button.
Caution
Do not turn off the PS-9000 while it is being initialized to the factory default settings.
When PS-9000 is turned on again after being initialized to the factory default settings, do not
press the push button.
PS-9000 can be initialized to its factory default settings from the Brother PS-9000 Utility.
11

Connection to the Network

Caution
If you have already used PS-9000 on another network or if it had been connected to other
P-touch units, initialize PS-9000 to its factory default settings. You can initialize PS-9000 from Brother PS-9000 Utility.
PS-9000 cannot be used with a USB hub.
If you are using PS-9000 in a 100BASE-TX environment, prepare a 100BASE-TX Ethernet hub
and network cable (Category 5).
Prepare the following items.
Ethernet HUB
USB Cable
Network Cable
12
Use the network cable to connect
1
PS-9000 to the Ethernet hub.
Turn on the P-touch.
4
Connect the AC adapter to PS-9000, and
2
then plug the power cable of the P-touch and PS-9000 into the electrical outlet.
Use the USB cable to connect PS-9000 to
3
the P-touch. (PS-9000: Type A connector; P-touch: Type B connector)
Note
The USB cable has two different types of
connectors. Be sure to insert the correct type of connector into the correct port.
USB Cable Connectors
Type A
Type B
P-touch
Caution
Using an AC adapter other than the one
supplied with PS-9000 may result in damage.
Do not connect devices other than a
P-touch to the PS-9000 USB port.
Wait more than 2 seconds between
connecting and disconnecting the USB cable.
Do not disconnect the USB cable while
printing.
Ethernet HUB
Note
The shape of the power cord depends on your model.
PS-9000
13

Specifications

Hardware specifications

CPU
32bit RISC CPU
Memory
RAM: 8 MBytes Flash ROM: 1 MByte
Network Interface
10BASE-T/100BASE-TX 1 port (automatic detection)
USB Interface
A Port
Others
Push Button: 1 button LED Indicators: 3 LEDs, one for Status (orange), one for 10BASE Link (green), and one for 100BASE Link (green)

Software specifications

Supported Protocol
TCP/IP
TCP/IP
Network Layer: ARP, RARP, ICMP, IP Session Layer: TCP, UDP Application Layer: LPR, FTP, BOOTP, HTTP,
DHCP
IP address can be set with Setup Utility.

Operation requirements

Network Environment
Microsoft Microsoft Windows XP *Please note that the supported printer OS differ per model.
Operating Environment
Temperature: 5 °C to 35 °C Humidity: 20% to 80% RH (no condensation allowed)
Storage Environment
Temperature: -10 °C to 50 °C Humidity: 20% to 90% RH (no condensation allowed)
®
Windows® 95/98/98SE/Me,
®
Windows NT® 4.0, Microsoft®
®
2000 Pro, Microsoft® Windows®
14
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