Brother PS-9000 User Manual

PS-9000 User’s Manual

UK English

Introduction

Thank you for purchasing PS-9000 print server.
This manual provides complete information on how to set up and use PS-9000 safely. Please read this
manual carefully before using the product.

PS-9000 print server provides small-scale network connectivity for your PS-9000-compatible P-touch
printers. PS-9000 is compatible with the print monitor of the P-touch printer drivers. You can check the
status (tape end, tape width, errors, etc.) of P-touch machines that are connected to the network in real
time from your computer.

■ PS-9000

Supported Protocol: TCP/IP
Supported OS: Microsoft
Windows

®

2000 Pro, Microsoft® Windows® XP
*Please note that the supported printer OS differ per model.
10BASE-T/100BASE-TX (auto-detect)
USB interface port

■ About this Manual

Copying all or any part of this manual without permission is strictly prohibited.
The contents of this manual may be changed without advance notice.
If you have any questions about this manual or our products, please contact Brother customer
support. Extreme care has been taken to check this manual for errors and omissions; however, we
take no responsibility for any mistakes included in this manual or any damages, direct or indirect,
arising from the use of this manual.
P-touch is a registered trademark of Brother Industries, Ltd. in the U.S. and other countries.
Microsoft

®

, Windows®, Windows NT®, etc. are registered trademarks of Microsoft Corporation in
the U.S. and other countries.
Other brand or product names are registered trademarks or trademarks of their respective
companies.

■ Conventions

This manual uses the following symbols to point out specific information that should always be well
observed. In addition, refer to the precautions described in “Safety Instructions” for details on safe
and correct operation.

®

Windows® 95/98/98SE/Me, Microsoft® Windows NT® 4.0, Microsoft®

Caution

● This type of notation indicates important information that must be observed when operating the

product. Be sure to read this information for safe and proper use.

Note

● This type of notation indicates useful information that is helpful during operation. If you

experience difficulties operating the product, refer to this information first.

1

Table of Contents

Introduction ......................................................................................................................1

Safety Instructions .............................................................................................................4

1 About PS-9000 ......................................................................................... 5

About PS-9000 ..................................................................................................................6

Compatible models ..........................................................................................................................6

Parts and Functions ...........................................................................................................7

Top ..................................................................................................................................................7

Bottom .............................................................................................................................................7

Back .................................................................................................................................................8

Right side .........................................................................................................................................8

Connection to the Network ...............................................................................................9

Specifications ..................................................................................................................11

Hardware specifications .................................................................................................................11

Software specifications ...................................................................................................................11

Operation requirements ..................................................................................................................11

2 Using the PS-9000 in a Windows® Environment ................................... 12

Starting the Brother PS-9000 Utility ................................................................................13

How to Set Up the PS-9000 .............................................................................................14

PS-9000 Setup Method 1 ...............................................................................................15

“Install this unit and the utility.”

-Using the TCP/IP protocol ............................................................................................................. 15

PS-9000 Setup Method 2 ...............................................................................................19

“Install the utility.”

-Install the printing client software ..................................................................................................19

Other Functions ..............................................................................................................22

Automatic IP address configuration with DHCP/BOOTP ................................................................22

Automatic IP address configuration with RARP ...............................................................................22

Uninstalling the Software ................................................................................................23

Using the PS-9000 With a Different P-touch ...................................................................23

3 Questions & Answers ............................................................................. 27

Using the Web Browser ................................................................................................25

X

Display the PS-9000 Web page ......................................................................................................25

Manage PS-9000 Via the Web Page .................................................................................26

4 Questions & Answers ............................................................................. 27

Questions & Answers ......................................................................................................28

Troubleshooting ..............................................................................................................30

2

5 Appendix ............................................................................................... 32

LPR Printing in Microsoft® Windows NT® 4.0, Microsoft® Windows® 2000 Pro and
Microsoft

PS-9000 Settings ..............................................................................................................41

®

Windows® XP ................................................................................................33

Print using an LPR port in Microsoft® Windows NT® 4.0

(PT-9500PC only) ...........................................................................................................................33

Print using an LPR port in Microsoft
Print using an LPR port in Microsoft

®

Windows® 2000 Pro ............................................................35

®

Windows® XP ......................................................................38

3

Safety Instructions

To ensure safe and proper use, please read the following information carefully before starting to use
this product. These safety instructions include important information on the safe handling of the
product and on general safety issues for the user.

■ Do not subject the machines to impact. If the P-touch or this unit is subjected to an impact and is
damaged, unplug it from the electrical outlet, and then contact Brother Customer Service. If you
continue to operate a damaged machine, fire or an electric shock may result.

■ Keep the cords and cables connected to this unit out of the reach of children, otherwise an electric
shock or injuries may result.

■ Before disconnecting this unit, be sure to first unplug the P-touch machines and this unit from the
electrical outlet.

■ Do not disassemble or alter this product in any way.

■ Do not use this unit with the cover removed, otherwise an electric shock may occur.

■ Do not try to service, adjust or repair this unit, otherwise an electric shock may occur. Contact

Brother Customer Service to request servicing, adjustments or repairs for this unit.

■ Stop using this unit if it does not operate correctly (for example, if it becomes unusually hot or
produces smoke or an unusual odour), otherwise fire, an electric shock or damage may result.
Immediately turn off the P-touch, unplug the AC adapter from this unit, unplug the AC adapter
from the electrical outlet, and then contact Brother Customer Service for service or repairs.

■ If any foreign objects (such as metal or liquids) enter the unit, immediately turn off the P-touch,
unplug the AC adapter from this unit, unplug the AC adapter from the electrical outlet, and then
contact Brother Customer Service for service or repairs. Continuing to use the unit may result in
fire or an electric shock.

4

1

About PS-9000

About PS-9000 ................................................................................................6

Parts and Functions.........................................................................................7

Connection to the Network.............................................................................9

Specifications................................................................................................11

About PS-9000

PS-9000 is a USB print server for P-touch/QL on a 10BASE-T/100BASE-TX network environment. PS­9000 is compatible with the print monitors of P-touch printer drivers and enables you to visually check
the status of print jobs and P-touch/QL.

Compatible models

■ QL-500

■ QL-550

■ QL-650TD

■ QL-1050

■ QL-1050N

■ PT-9500PC

■ PT-9200DX

The appropriate P-touch driver compatible with the PS-9000 must be installed. From the dialog box
that appears when the CD-ROM included with the PS-9000 is inserted into the drive, click [P-touch
Driver], install the network driver for your P-touch, and then begin the setup.

■ Declaration of Conformity

We, Brother Industries, Ltd.

15-1 Naeshiro-cho, Mizuho-ku,
Nagoya 467-8561 Japan

declare that this product conforms with the following normative documents:

Safety: EN 60950 (AC adapter)

EMC: EN 55022 1998 Class B

following the provisions of the Electromagnetic Compatibility Directive 89/336/EEC (as amended
by 91/263/EEC and 91/31/EEC).
This system also follows the provisions of the Low Voltage Directive 73/23/EEC.

Issued by: Brother Industries Ltd.

This equipment is marked with the above recycling symbol. It means that at the end of the life of the equipment you
must dispose of it separately at an appropriate collection point and not place it in the normal domestic unsorted
waste stream. This will benefit the environment for all. (European Union only)

EN 55024 1998
EN 61000-3-2 1995
EN 61000-3-3 1995

Note: Marking is in compliance with EU Directive 2002/96/EC and EN50419.

6

Parts and Functions

Top

10BASE LINK
LED (Green)

100BASE LINK
LED (Green)

You can check the LED on the board.

■ 10BASE LINK LED (Green)

Lights when a 10BASE-T network connection
is established.

■ 100BASE LINK LED (Green)

Lights when a 100BASE-TX network
connection is established.

■ STATUS LED (Orange)

Flashes during data transfer.

STATUS LED
(Orange)

Bottom

Ethernet Address
(The last 6 digits are the product’s serial number.)

■ Ethernet Address

The Ethernet Address of the device. The last 6
digits are the product’s serial number.

Note

● Ethernet address 00:80:77:50:00: 01 is

noted as 008077500001. The product’s
number (serial number) is 500001.

7

Back

Right side

Power Connector

LAN

Network Port
(10BASE-T/100BASE-TX)

DC5V IN

USB

USB Port

■ Network Port (10BASE-T/100BASE-TX)

Connection for the network cable.
*In 100BASE-TX environment, use category

■ Push Button

Press this button to reset PS-9000 to its
factory default settings.

Push Button

5.

■ USB Port

Connection for the USB cable.

■ Power Connector

Connection for the AC adapter.

■ Factory Default Settings

Make sure that the AC adapter is not connected to the PS-9000.

1

While pressing the push button, connect the AC adapter to the PS-9000. The STATUS LED

2

(orange) will blink once when the connection is made.

Continue to press the push button for two seconds. The STATUS LED will blink again when the

3

settings are successfully reset to the factory default settings. Release the push button.

Caution

● Do not turn off the PS-9000 while it is being initialized to the factory default settings.

● When the PS-9000 is turned on again after being initialized to the factory default settings, do not

press the push button.

● The PS-9000 can be initialized to its factory default settings from the Brother PS-9000 Utility.

8

Connection to the Network

Caution

● If you have already used the PS-9000 on another network or if it had been connected to other

P-touch units, initialize the PS-9000 to its factory default settings. You can initialize PS-9000
from Brother PS-9000 Utility.

● The PS-9000 cannot be used with a USB hub.

● If you are using the PS-9000 in a 100BASE-TX environment, prepare a 100BASE-TX Ethernet hub

and network cable (Category 5).

■ Prepare the following items.

Ethernet HUB

USB Cable

Network Cable

9

Use the network cable to connect the

1

PS-9000 to the Ethernet hub.

Connect the AC adapter to the PS-9000,

2

and then plug the power cable of the
P-touch and PS-9000 into the electrical
outlet.

Use the USB cable to connect the

3

PS-9000 to the P-touch. (PS-9000: Type A
connector; P-touch: Type B connector)

Note

● The USB cable has two different types of

connectors. Be sure to insert the correct
type of connector into the correct port.

■ USB Cable Connectors

Turn on the P-touch.

4

Caution

● Using an AC adapter other than the one

supplied with PS-9000 may result in
damage.

● Do not connect devices other than a

P-touch to the PS-9000 USB port.

● Wait more than 2 seconds between

connecting and disconnecting the USB
cable.

● Do not disconnect the USB cable while

printing.

Type A

Type B

P-touch

Note

● The shape of the power cord depends on your model.

Ethernet HUB

PS-9000

10

Specifications

Hardware specifications

■ CPU

32bit RISC CPU

■ Memory

RAM: 8 MBytes
Flash ROM: 1 MByte

■ Network Interface

10BASE-T/100BASE-TX 1 port (automatic
detection)

■ USB Interface

A Port

■ Others

Push Button: 1 button
LED Indicators: 3 LEDs, one for Status
(orange), one for 10BASE Link (green), and
one for 100BASE Link (green)

Software specifications

■ Supported Protocol

TCP/IP

■ TCP/IP

Network Layer: ARP, RARP, ICMP, IP
Session Layer: TCP, UDP
Application Layer: LPR, FTP, BOOTP, HTTP,

DHCP

IP address can be set with Setup Utility.

Operation requirements

■ Network Environment

Microsoft
Microsoft
Windows
XP
*Please note that the supported printer OS
differ per model.

■ Operating Environment

Temperature: 5 °C to 35 °C
Humidity: 20% to 80% RH (no condensation
allowed)

■ Storage Environment

Temperature: -10 °C to 50 °C
Humidity: 20% to 90% RH (no condensation
allowed)

®

Windows® 95/98/98SE/Me,

®

Windows NT® 4.0, Microsoft®

®

2000 Pro, Microsoft® Windows®

11

2

Using the PS-9000 in a Windows® Environment

Starting the Brother PS-9000 Utility..............................................................13

How to Set Up the PS-9000 ..........................................................................14

PS-9000 Setup Method 1 .............................................................................15

PS-9000 Setup Method 2 .............................................................................19

Other Functions ............................................................................................22

Uninstalling the Software..............................................................................23

Using the PS-9000 With a Different P-touch.................................................23

Starting the Brother PS-9000 Utility

Insert the CD-ROM included with the PS-9000 into the CD-ROM drive of your computer. The main
menu dialog box will automatically appear.

After the CD-ROM is inserted into the CD-ROM drive of the computer, the main menu dialog

1

box automatically appears.

● If the main menu dialog box does not appear, open My Computer, select the CD-ROM drive,

and then run “autorun.exe“.

■ Readme

Click [Readme] for important information on the Brother PS-9000 Utility. Make sure to read this
information carefully before starting to use the PS-9000.

■ Setup

The installation wizard will be started. This leads you through the setup of the PS-9000 for printing.

■ User’s Guide

Click [User’s Guide] to access the on-line manual. Adobe
order to view the manual.

®

Acrobat Reader® must be installed in

13

How to Set Up the PS-9000

Caution

● When setting up the PS-9000 on an operating system that has administrator privileges (such as,

Microsoft
be sure to log in with a user account that has administrator privileges.

There are two setup methods available with the Brother PS-9000 Utility.

1

2

● I

Software License

● Use the software according to the license agreement that appears during installation.

● Install the software onto multiple computers at a single location and use it to print from the

P-touch connected to the PS-9000.

®

Windows NT® 4.0, Microsoft® Windows® 2000 Pro or Microsoft® Windows® XP),

“Installs this unit and the utility.”

With this method, the PS-9000 print server settings are specified and the software for printing on
a network is installed onto the computer. Select this method if the PS-9000 is being used for the
first time after it was purchased or after its settings were reset to the factory default settings.

“Installs the utility.”

With this method, only the software for printing on a network is installed onto computers. Select
this setup method if the PS-9000 is already set up and the software is being installed onto the
second or more computer.

Caution

nstall the printing software onto all computers that will use the P-touch connected to the PS-9000.

14

PS-9000 Setup Method 1

The setup wizard is very easy.

Caution

● Before specifying settings, be sure to install the P-touch printer driver. (From the dialog box that

appears when the CD-ROM included with the PS-9000 is inserted into the drive, click
[P-touch Driver], and then install the network driver for your P-touch.

● Before starting the setup, make sure to quit all application programs that are running.

“Install this unit and the utility.”

-Using the TCP/IP protocol

This method sets up the PS-9000 and the printing software. Choose this setup mode when you are
using the PS-9000 for the first time and the product is still set to its factory default settings.

In the main menu dialog box, click

1

[Setup]. The welcome message shown
below appears. Click [Next].

Read the Software License Agreement,

2

and then click [Yes] if you agree.

Select “Installs this unit and the utility.”,

3

and then click [Next].

15

Select the PS-9000 to be set up, and then

4

click [Next].

• If the product is not displayed in the
list, click [Search].

• Alternatively, you can type in the
Ethernet address of the product that you
want to set up.

• If you want to reset the product to its
factory default settings, click [Initialize]
and follow the instructions.

Specify the IP address.

5

• If “Assign an IP address” is selected
(recommended)
→ In the following dialog box that

appears, type in the IP address,
subnet mask and default gateway.
Consult your network administrator
for the appropriate settings.

• If “Obtain an IP address automatically”
is selected
→ In an environment with a DHCP/

BOOTP server, the IP address of
the PS-9000 is automatically
assigned.

16

Caution

● After setup, the IP address may

change when the unit is turned off,
then turned on again. In that case, the
PS-9000 must be set again and the
printing software must be reinstalled.

The selected configuration is displayed

6

for you to check it. If the configuration is
correct, click [Execute] to apply it. The
settings are sent to the PS-9000.

Specify the group name that will appear

8

in the Start menu.

The default group name is “Brother
PS-9000 Utility”. After specifying the
group name, click [Next].

The Brother PS-9000 Utility is installed.

7

Click [Next] if you do not want to change
the destination directory.

• The screen shown below appears if the
Brother PS-9000 Utility has already
been installed on your computer.
Select if you want to overwrite the
software, and then click [Next]. If you
selected “Yes”, continue with the
operation described above. If you
selected “No”, continue with step 10.

• If you change the name, make sure that
the group name you specify is not used
already.

Select if you want to set up the printer

9

port.

Select “Yes”, and then click [Next].

17

Select the P-touch to be set up, and then

0

click [Next].

• If there are no compatible P-touch
units, click [Cancel] to quit this setup
wizard, install a P-touch printer driver,
and then repeat the setup procedure for
the PS-9000 from the beginning.

After the setup preparations are

a

finished, click [Next].

Type in the printer port name, and then

c

click [Next].

• When you assign the printer port name,
make sure that the port name you
specify is not used already (e.g., LPT1:).

• The default port name is
“PTLANxxxxxx:” (where “xxxxxx” is
the last six digits of the Ethernet
address).

The setup configuration is displayed.

d

Click [Finish].

Select the PS-9000, which is to be set

b

up, and then click [Next].

• If the product to be set up is not
displayed in the list, click [Search].

• If you click [Search Option], the TCP/IP
broadcast address can be configured.

18

When setup is complete, the dialog box

e

shown below appears. Click [Finish].

PS-9000 Setup Method 2

The setup wizard is very easy.

Caution

● Before specifying settings, be sure to install the P-touch printer driver. (From the dialog box that

appears when the CD-ROM included with the PS-9000 is inserted into the drive, click
[P-touch Driver], and then install the network driver for your P-touch.

● Before starting the setup, make sure to quit all application programs that are running.

“Install the utility.”

-Install the printing client software

This method sets up only the Brother PS-9000 Utility. Choose this setup method when the PS-9000 has
already been set up in the environment.

In the main menu dialog box, click

1

[Setup]. The welcome message shown
below appears. Click [Next].

Read the Software License Agreement,

2

and then click [Yes] if you agree.

Select “Installs the utility.”, and then

3

click [Next].

19

The Brother PS-9000 Utility is installed.

4

Click [Next] if you do not want to change
the destination directory.

Select if you want to set up the printer

6

port.

• The screen shown below appears if the
Brother PS-9000 Utility has already
been installed on your computer.
Select if you want to overwrite the
software, and then click [Next]. If you
selected “Yes”, continue with the
operation described above. If you
selected “No”, continue with step 7.

Specify the group name that will appear

5

in the Start menu.

The default group name is “Brother
PS-9000 Utility”. After specifying the
group name, click [Next].

Select “Yes”, and then click [Next].

Select the P-touch to be set up, and then

7

click [Next].

• If there are no compatible P-touch
units, click [Cancel] to quit this setup
wizard, install a P-touch printer driver,
and then repeat the setup procedure for
the PS-9000 from the beginning.

After the setup preparations are finished,

8

click [Next].

• If you change the name, make sure that
the group name you specify is not used
already.

20

Select the PS-9000, which is to be set up,

9

and then click [Next].

The setup configuration is displayed.

a

Click [Finish].

• If the product is not displayed in the
list, click [Search].

• If you click [Search Option], the TCP/IP
broadcast address can be configured.

Type in the printer port name, and then

0

click [Next].

• When you assign the printer port name,
make sure that the port name you
specify is not used already (e.g., LPT1:).

• The default port name is
“PTLANxxxxxx:” (where “xxxxxx” is
the last six digits of the Ethernet
address).

When setup is complete, the dialog box

b

shown below appears. Click [Finish].

21

Other Functions

Other functions of the PS-9000 are as follows.

Automatic IP address configuration with DHCP/ BOOTP

PS-9000 supports the DHCP/BOOTP protocol.
TCP/IP-related settings can be specified within
the network where the DHCP/BOOTP server is
operating.

Caution

● PS-9000 supports DHCP/BOOTP

protocols that are in accordance with
RFC2131/2132.

● To use the DHCP/BOOTP function of the

PS-9000, contact your network
administrator.

● If the IP address obtained by the PS-9000

from a DHCP/BOOTP server is changed,
printing will no longer be possible. We
recommend using a fixed IP address for
the PS-9000.

Automatic IP address configuration with RARP

The PS-9000 supports RARP protocol. The IP
address can be set within the network where
the RARP server is operating.

Caution

● To use the RARP function of the PS-9000,

contact your network administrator.

● If the IP address obtained by the PS-9000

from a RARP server is changed, printing
will no longer be possible. We
recommend using a fixed IP address for
the PS-9000.

22

Uninstalling the Software

If this product will no longer be used, remove
(uninstall) the software.

On the Start menu, point to “All

1

Programs”*, click “Brother PS-9000
Utility”, and then click .
(*”Programs” on operating systems other
than Windows XP.)

- The Uninstaller dialog box appears.

Click [Yes].

2

The software is uninstalled.

Using the PS-9000 With a Different P-touch

When using PS-9000 with a different P-touch
than the one that is currently connected,
remove (uninstall) the Brother PS-9000 Utility
from the computer, reset the PS-9000 to its
factory default settings, and then perform the
setup procedure from the beginning.

Uninstall the Brother PS-9000 Utility.

1

(Refer to “Uninstalling the Software” in
chapter 2, “Using the PS-9000 in a
Windows

Reset the PS-9000 to its factory default

2

settings.
(Refer to “Parts and Functions” in
chapter 1, “About PS-9000”.)

Set up the PS-9000.

3

(Refer to “PS-9000 Setup Method 1” in
chapter 2, “Using the PS-9000 in a
Windows

®

Environment”.)

®

Environment”.)

23

3

Using the Web Browser

Using the Web Browser ................................................................................25

Manage PS-9000 Via the Web Page ..............................................................26

Using the Web Browser

This chapter provides a description of the procedure for using a Web browser to access the PS-9000
Web page.
Using a Web browser, the various PS-9000 settings and the status of the PS-9000 and the P-touch can
be checked.

Display the PS-9000 Web page

Type the IP address of the PS-9000 in the Web browser.

1

Example: If the IP address is 192.168.40.112, type “http://192.168.40.112/”.

Note

● For the Web browser, we recommend Internet Explorer 4.01 SP2 (or higher) or Netscape

Navigator 4.0 (or higher). If a different web browser is used, it must be compatible with HTTP

1.0 (RFC1945) and HTML 2.0 (RFC1866).

● The information may be different depending on the products.

● In order to use the Web browser, an IP address must be assigned to the PS-9000.

25

Manage PS-9000 Via the Web Page

■ Display Status

The printer status and system information of
the P-touch connected to the PS-9000 can be
seen here.

(Printer status)

(System information)

■ Configuration

Through the Web browser setup, you can
configure the PS-9000 (general and TCP/IP
settings) and restart the PS-9000. You must
type in the user name (root) and password to
change the configuration. We recommend
that you change the password after setting up
the PS-9000, so that only the network
administrator can change the configuration.
(As a factory default, “root” is specified as the
user name, and no password is set.)

(Configure PS-9000)

26

(Restart PS-9000)

• If a print job with an error that has
occurred remains on the print server,
the jobs can be deleted by restarting the
PS-9000.

4

Questions & Answers

Questions & Answers ....................................................................................28

Troubleshooting ............................................................................................30

Questions & Answers

This chapter answers questions and offers solutions to problems that might arise when using the
product.

Symptom Cause Remedy

CD-ROM is
inserted, but
does not start
automatically.

PS-9000 is not
found after
searching
during setup
with the
Brother
PS-9000
Utility.

The print job is
not printed.

If your computer does not
support Autorun, the main
menu will not automatically
appear after the CD-ROM is
inserted.

Make sure that the LINK LED
is blinking. If the LINK LED is
not blinking, PS-9000 may not
be properly connected to the
network.

If communication is limited to TCP/
IP, the PS-9000 may not be found.

Make sure that the LINK LED
is blinking. If the LINK LED is
not blinking, the PS-9000 may
not be properly connected to
the network.

If you are using the TCP/IP
protocol, ping the PS-9000
with the set IP address to see if
there is any reply. If there is no
reply to pinging, the IP address
may not be set properly.

In this case, run “autorun.exe” in the root directory
(D:\ if the CD-ROM is loaded in drive D of the
computer) of the CD-ROM.

Check for the following, and then initialize the PS-9000 to
its factory default settings and set it up from the beginning.

•Check if the PS-9000 is turned on.

•Check if the network cable is inserted correctly
to the PS-9000.

•Check if the network cable is broken.

•Check if the LINK LED of the PS-9000 and the
Ethernet hub is blinking.

•Check if the Ethernet hub is working properly.

If a personal firewall is activated, deactivate it. If
TCP/IP filtering limitations are applied, remove them.

Check for the following, and then initialize the PS-9000 to
its factory default settings and set it up from the beginning.

•Check if the PS-9000 power is turned on.

•Check if the network cable is inserted correctly
to the PS-9000.

•Check if the network cable is broken.

•Check if the LINK LED of the PS-9000 and the
Ethernet hub is blinking.

•Check if the Ethernet hub is working properly.

•Check if the PS-9000 and the P-touch are
connected properly.

•Check if the USB cable is connected properly.

Reset the PS-9000 to its factory default settings and
set it up again from the beginning.

Example: When sending a ping in Windows

MS-DOS
Go to “Start” – “Programs” – “MS-DOS Prompt”
and run “Ping xxx.xxx.xxx.xxx”. You will see the
message below. “xxx.xxx.xxx.xxx” is the IP
address of the PS-9000.

•When there is a reply to pinging:

Reply from xxx.xxx.xxx.xxx:bytes=32
time=58ms TTL=253
Reply from xxx.xxx.xxx.xxx:bytes=32
time=58ms TTL=253
Reply from xxx.xxx.xxx.xxx:bytes=32
time=58ms TTL=253
Reply from xxx.xxx.xxx.xxx:bytes=32
time=58ms TTL=253

•When there is no reply to pinging:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

®

98

28

Symptom Cause Remedy

If a DHCP/BOOTP server or a
RARP server resides on the

The print job is
not printed.

Dial-up starts
when printing
is performed.

An error
occurs during
printing.

LPR printing is
not available
with PS-9000.

The tape width
cannot be
detected by
P-touch Editor 4
or Quick Editor.

Can the PS-9000
be initialized
(reset to its fac­tory default set­tings)?

network, the IP address is
automatically issued by the
server. In this case, the IP
address that was manually set
for the PS-9000 may have
been overwritten by the
server.

If the PS-9000 and the
computer are not in the same
segment, a subnet mask and
gateway address must be set
for the PS-9000.

Depending on the operating
system being used, the
automatic dial-up setting may
have been specified.

If the unit stopped operating
because of a tape width error
or no more tape in the cassette
during another user’s print job,
printing is not possible until
the error is cancelled.

With some of the P-touch
machines, LPR printing is not
available.

If PT-9500PC is connected to
the PS-9000, the tape width
detection function of P-touch
Editor 4 and Quick Editor does
not operate. (There is no tape
width detection function with
PT-9200DX.)

Create a local environment where the server does
not exist and issue the IP address to the PS-9000. At
the same time, make sure that “Obtain an IP address
automatically” in the TCP/IP setting is not marked.

Use the Brother PS-9000 Utility to check whether
the subnet mask and gateway address are correct.

Check the printer port name of the PS-9000. The
port name is indicated by “(PTLAN xxxxxx: P-touch
TCP Port)” after the assigned port name.

When using PS-9000, cancel the setting for
automatic dial-up or, if the automatic dial-up setting
cannot be cancelled, click [Cancel] in the dialup
dialog box to begin printing.

After the other user’s print job is finished, try printing
again. Otherwise, use the Web browser to restart
the PS-9000, and then try printing again.

With the PT-9200DX, install the printing software
for the PS-9000 onto each client, and use it instead
of using LPR printing.

Manually specify the tape width.

PS-9000 can be initialized (reset to its factory default
settings) by using the Brother PS-9000 Utility.
Select PS-9000 in the PS-9000 setting dialog box of
the Brother PS-9000 Utility, and then click
[Initialize]. Otherwise, the PS-9000 can be
initialized by pressing the push button. For further
information on how to initialize PS-9000 by pressing
the push button, refer to “Parts and Functions” in
chapter 1, “About PS-9000”.

29

Troubleshooting

Network printing is not possible.

Is the printer driver

installed?

No

Install the printer
driver.

No

Yes

possible if the P-touch is
directly connected to the

Is other equipment

on the network operating

*

on the print server indicate that it

is operating correctly?

Yes

to “ping xxx.xxx.xxx.xxx”

(where xxx.xxx.xxx.xxx is the IP

address of PS-9000) at the

found when the utility is

Is printing

computer?

Yes

properly?

Yes

Do the LEDs

Yes

Was there a reply

command prompt?

No

Can PS-9000 be

used?

Yes

No

No

No

No

No

Is printing possible?

Check the network
environment that is
being used.

Is printin g possib le?

Yes

Yes

There is a problem with
the printer.
Check the setup procedure
for the printer.

30

Is printing possible?

Yes

The problem has been
corrected.

No

There may be a problem
with the print server.

Consult a service
representative.

*For details on the LEDs, refer to “Parts and Functions” in chapter 1, “About PS-9000”.

■ 2 LINK LEDs (green)

Lights when a proper LAN connection is established.
With a 100BASE-TX–compatible machine, check which LED is lit to determine if the connected
LAN interface is 10BASE-T or 100BASE-TX.

■ STATUS LED (orange)

Flashes during data transfer. During data transfer, this LED flashes at irregular intervals.

If the LEDs indicate that operations are not being performed correctly, connected equipment or cables
connecting the PS-9000 to the computer running the setup utility are not set up correctly. (Check that
the indicators for the power supply and connection on the hub or router indicate that they are
operating correctly.) If they are not operating correctly, replace the power supply cables, connection
cables or connected equipment, and then try performing the operation again.

31

5

Appendix

Caution

● You need to have administrator privileges to set up PS-9000 in Microsoft

® 4.0, Microsoft

NT

LPR Printing in Microsoft® Windows NT® 4.0, Microsoft® Windows® 2000 Pro

and Microsoft® Windows® XP.......................................................................33

PS-9000 Settings............................................................................................41

®

Windows® 2000 Pro and Microsoft® Windows® XP.

®

Windows

LPR Printing in Microsoft® Windows NT® 4.0, Microsoft® Windows® 2000 Pro and Microsoft® Windows® XP

This section explains how to setup and print with the PS-9000 using LPR in Microsoft® Windows NT®

4.0, Microsoft

®

Windows® 2000 Pro and Microsoft® Windows® XP.

Note

● PT-9200DX doesn't support LPR printing.

Print using an LPR port in Microsoft® Windows NT® 4.0 (PT-9500PC only)

Note

● In order to print using LPR, an LPR port must be added. Go to “Start” – “Settings” – “Control

Panel”

– “Network”, and then select “Services”. Click [Add], select “Microsoft TCP/IP Printing”,

and then click [OK]. The component is installed. Restart the computer.

Go to “Start” – “Settings” – “Printers”,

1

and then double-click [Add Printer] to
start up the wizard.

In the following dialog box that appears,

2

select “My Computer”, and then click
[Next].

• If you already created a port when you
installed the PS-9000, select the port
from the list, and then continue with
step 6.

Select “LPR Port” from the “Available

4

Printer Ports”, and then click [New Port].

In the following dialog box that appears,

3

click [Add Port], and then create a new
port.

In the “Name or address of server

5

providing lpd” box, type in the IP address
that was set for the PS-9000. In the
“Name of printer or print queue on that
server” box, type in “lp”, and then click
[OK].

33

In the list of “Available Ports”, select the

6

appropriate port, and then click [Next].

In the Add Printer Wizard dialog box,

7

select the P-touch printer driver to be
used, and then click [Next].

In the Use Existing Driver dialog box,

8

select whether to keep the existing driver
or replace it with a new driver, and then
click [Next].

In the Printer Sharing dialog box, select

0

“Shared” or “Not shared” according to
your environment. If the printer is
shared, type a share name. Then, click
[Next].

In the Print Test Page dialog box, select

a

“No”, and then click [Finish].

When the new printer is added to the list,
the printer setup is complete.

Call-up the printer’s Properties dialog

b

box, then clear the “Enable bidirectional
support” check box on the Ports tab,
and select “Disable” for Printer Monitor
on the Device Settings tab.

In the “Printer name” box, type the

9

P-touch printer name to be used in
Microsoft

®

Windows NT® 4.0 if

required.

Select whether or not to use this printer as
the default printer, and then click [Next].

34

Print using an LPR port in Microsoft® Windows® 2000 Pro

Note

● In order to print using LPR, an LPR port must be added. Go to “Start” – “Settings” – “Control

Panel”

– “Add/Remove Programs” – “Add/Remove Windows Components” to start up the

Windows Components Wizard. In the “Components” list, select “Other Network File and Print
Services,” click [Details], select “Print Services for Unix”, and then click [OK]. In the Windows
Component Wizard, click [Next]. After the component is added, click [Finish]. The LPR port is
added.

Go to “Start” – “Settings” – “Control

1

Panel” – “Printers”, and then double­click [Add Printer].

The Add Printer Wizard starts up.

Click [Next].

2

Select “Local printer”. Be sure to clear

3

the “Automatically detect and install my
Plug and Play printer” check box.

In the Select the Printer Port dialog box,

4

select “Create a new port” to create a
new port. Select “LPR Port”, and then
click [Next].

• If the destination print port was created
when the PS-9000 was installed, select
the port from the “Use the following
port” list, and then click [Next].

In the “Name or address of server

5

providing lpd” box of the Add LPR
compatible printer dialog box, type in the
IP address that was set for the PS-9000.
In the “Name of printer or print queue
on that server” box, type in “lp”, and
then click [OK].

35

In the Add Printer Wizard dialog box,

6

select the P-touch printer driver to be
used, and then click [Next].

In the Use Existing Driver dialog box,

7

select whether to keep the existing driver
or replace it with a new driver, and then
click [Next].

In the Printer Sharing dialog box, select

9

“Share as” or “Do not share this printer”
according to your environment. If the
printer is shared, type a share name.
Then, click [Next].

In the Print Test Page dialog box, select

0

“No”, and then click [Next].

In the “Printer name” box, type the

8

P-touch printer name to be used in
Microsoft

®

Windows® 2000 Pro if

required.

When you are asked to select whether or
not to use this printer as the default
printer, select “No”, and then click
[Next].

36

The configuration information will be

a

listed. If it is correct, click [Finish].

When the new printer is added to the list,
the printer setup is complete.

Call-up the printer’s Properties dialog

b

box, then clear the “Enable bidirectional
support” check box on the Ports tab,
and select “Disable” for Printer Monitor
on the Device Settings tab.

37

Print using an LPR port in Microsoft® Windows® XP

Note

● In order to print using LPR, an LPR port must be added. Go to “Start” – “Control Panel” – “Add or

Remove programs”
Components Wizard. In the “Components” list, select “Other Network File and Print Services”,
click [Details], select “Print Services for Unix”, and then click [OK]. In the Windows
Components Wizard, click [Next]. After the component is added, click [Finish]. The LPR port is
added.

– “Add/Remove Windows Components” to start up the Windows

Go to “Start” – “Control Panel” –

1

“Printers and Other Hardware”, and
then click [Add printer] to start up the
wizard.

Select “Local printer attached to this

2

computer”. Be sure to clear the
“Automatically detect and install my Plug
and Play printer” check box.

In the Select a Printer Port dialog box,

3

select “Create a new port” to create a
new port. Select “LPR Port”, and then
click [Next].

• If the destination print port was created
when the PS-9000 was installed, select
the port from the “Use the following
port” list, and then click [Next].

In the “Name or address of server

4

providing lpd” box of the Add LPR
compatible printer dialog box, type in the
IP address that was set for PS-9000. In
the “Name of printer or print queue on
that server” box, type in “lp”, and then
click [OK].

38

In the Add Printer Wizard dialog box,

5

select the P-touch printer driver to be
used, and then click [Next].

In the Printer Sharing dialog box, select

8

“Do not share this printer”, and then
click [Next].

In the Use Existing Driver dialog box,

6

select whether to keep the existing driver
or replace it with a new driver, and then
click [Next].

In the “Printer name” box, type in the

7

P-touch printer name to be used in
Microsoft

®

Windows® XP. If necessary,

type in the desired name.

Select whether or not to use this printer as
the default printer, and then click [Next].

In the Print Test Page dialog box, select

9

“No”, and then click [Next].

The configuration information will be

0

listed. If it is correct, click [Finish].

When the new printer is added to the list,
the printer setup is complete.

39

Call-up the printer’s Properties dialog

a

box, then clear the “Enable bidirectional
support” check box on the Ports tab,
and select “Disable” for Printer Monitor
on the Device Settings tab.

40

PS-9000 Settings

Below are the settings for PS-9000.

General

TCP/IP

CD-ROM

Setup

CD-ROM

Setup

Receive IP
address
automatically

Name

Web page

LAN Interface AUTO

Name

Web page

DHCP/BOOTP ENABLE

RARP ENABLE

Factory
Default

Factory
Default

Explanation

Set up network type. Normally use in
AUTO. If the LINK LED on the hub
does not light up after the PS-9000 is
turned on, select the appropriate
network type for the hub.

Explanation

Enables or disables DHCP/BOOTP.
These are protocols where the IP
address is acquired from the
DHCP/BOOTP server during start up.
In order for DHCP/BOOTP to specify
the IP address of the PS-9000, a
DHCP/BOOTP server must exist
within the subnetwork and be
properly set up. The PS-9000 will
automatically acknowledge DHCP
and BOOTP, and use as its own
address the IP address that it
previously received as a reply.

Enables or disables RARP. RARP is a
protocol where the IP address is
acquired from the RARP server during
start up. In order for DHCP/BOOTP to
specify the IP address of the PS-9000,
a RARP server must exist within the
subnetwork and be properly set up.

IP Address IP Address 0.0.0.0

Sets up the IP address of the PS-9000.
The value must be configured in the
format of four series of numbers
separated by decimal points, such as
“xxx.xxx.xxx.xxx”.

41

Name

CD-ROM

Setup

Subnet Mask Subnet Mask 0.0.0.0

Default
Gateway

Web page

Default
Gateway

Factory
Default

0.0.0.0

Explanation

Sets up the subnet mask of the
PS-9000. The value must be
configured in the format of four series
of numbers separated by decimal
points, such as “xxx.xxx.xxx.xxx”. If
“0.0.0.0” is specified, this setting will
become disabled and, according to
the IP address, the subnet mask will
automatically be used.

Sets up the gateway IP address. The
value must be configured in the
format of four series of numbers
separated by decimal points, such as
“xxx.xxx.xxx.xxx”. The gateway must
reside within the same subnetwork as
the PS-9000. If “0.0.0.0” is specified,
this setting will become disabled.

42