Definitions of Notes ........................................................................................................................................ 3
Important Note ............................................................................................................................................... 5
Introduction to Your Brother Machine................................................................................................. 6
Before Using Your Machine ........................................................................................................................... 7
Control Panel Overview ................................................................................................................................. 8
Navigate the Touchscreen............................................................................................................................ 19
Copy a Document ..................................................................................................................................... 186
Enlarge or Reduce Copied Images ............................................................................................................ 188
Copy on Both Sides of the Paper (1-sided to 2-sided/2-sided to 2-sided) ....................................... 195
Copy an ID Card ........................................................................................................................................ 197
Copy in Ink Save Mode ............................................................................................................................. 199
Send a Fax.................................................................................................................................................204
Send a Fax from Your Brother Machine ........................................................................................... 205
Send a Fax Manually........................................................................................................................ 207
Send a Fax at the End of a Conversation ........................................................................................ 208
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 209
Send a Fax in Real Time.................................................................................................................. 212
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 213
ii
Home > Table of Contents
Cancel a Fax in Progress ................................................................................................................. 214
Check and Cancel a Pending Fax.................................................................................................... 215
Receive a Fax ............................................................................................................................................ 221
Store Fax Numbers ..........................................................................................................................259
Set up Groups for Broadcasting ....................................................................................................... 264
Telephone Services and External Devices................................................................................................. 268
Use BT Call Sign .............................................................................................................................. 269
Caller ID ........................................................................................................................................... 271
Set the Telephone Line Type............................................................................................................ 273
Voice Over Internet Protocol (VoIP/Telephone Line Interference)....................................................275
External TAD (Telephone Answering Device)................................................................................... 276
External and Extension Telephones ................................................................................................. 280
Get Started.................................................................................................................................................344
Use Web Services from Your Brother Machine.......................................................................................... 379
Use Brother Web Services.........................................................................................................................380
Print with Google Cloud Print™.................................................................................................................. 382
Print with AirPrint........................................................................................................................................ 383
Print with Mopria®...................................................................................................................................... 384
Print and Scan from a Mobile Device.........................................................................................................385
Print and Scan Using Near-Field Communication (NFC)...........................................................................386
Document is Jammed in the Top of the ADF Unit ............................................................................ 417
Document is Jammed inside the ADF Unit....................................................................................... 418
Remove Paper Scraps Jammed in the ADF .................................................................................... 419
Printer Jam or Paper Jam .......................................................................................................................... 420
Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) .............................. 421
Paper is Jammed in the Front of the Machine (Jam B Front)........................................................... 426
Paper is Jammed in the Back of the Machine (Jam C Rear) ........................................................... 429
iv
Home > Table of Contents
If You Are Having Difficulty with Your Machine .......................................................................................... 431
Paper Handling and Printing Problems ............................................................................................ 432
Telephone and Fax problems ........................................................................................................... 438
Other Problems ................................................................................................................................444
Replace the Ink Cartridges......................................................................................................................... 460
Clean Your Brother Machine ...................................................................................................................... 463
Clean the Scanner............................................................................................................................ 464
Clean the Print Head from Your Brother Machine ............................................................................ 466
Clean the Print Head from Your Computer (Windows®)................................................................... 467
Clean the Print Head from Your Computer (Mac)............................................................................. 469
Clean the Machine's LCD.................................................................................................................470
Clean the Outside of the Machine .................................................................................................... 471
Clean the Machine's Printer Platen .................................................................................................. 473
Clean the Paper Feed Rollers .......................................................................................................... 474
Clean the Paper Pick-up Rollers ...................................................................................................... 476
Check Your Brother Machine .....................................................................................................................477
Check the Print Quality..................................................................................................................... 478
Check the Print Alignment from Your Brother Machine .................................................................... 481
Check the Ink Volume ...................................................................................................................... 482
Monitor Machine Status from Your Computer (Windows®) .............................................................. 483
Monitor Machine Status from Your Computer (Mac) ........................................................................ 488
Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 490
Pack and Ship Your Brother Machine ........................................................................................................491
Home > Before You Use Your Brother Machine > Applicable Models
Applicable Models
This User's Guide applies to the following models:
2.7 inch Touchscreen LCD models: DCP-J785DW/MFC-J985DW
Related Information
• Before You Use Your Brother Machine
2
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious
injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to
property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons provide helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicised style emphasises an important point or refers you to a related topic.
[Courier New]
Courier New font identifies messages shown on the machine's LCD.
Related Information
• Before You Use Your Brother Machine
3
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
Microsoft, Windows, Windows Vista, Windows Server, SharePoint, Internet Explorer, Word, Excel, PowerPoint,
OneNote, OneDrive and Windows Phone are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Apple, Mac, Safari, iPad, iPad mini, iPhone, iPod touch and OS X are trademarks of Apple Inc., registered in the
United States and other countries.
AirPrint is a trademark of Apple Inc.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
Memory Stick PRO Duo, Memory Stick Duo, Memory Stick Micro and M2 are trademarks of Sony Corporation.
The SDHC Logo is a trademark of SD-3C, LLC.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, Wi-Fi Alliance, Wi-Fi Direct and Wi-Fi Protected Access are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance®.
Flickr is a trademark of Yahoo! Inc.
Android, Android Market, Google Cloud Print, Google Drive, Picasa Web Albums, Google Play and Google
Chrome are trademarks of Google, Inc. Use of these trademarks are subject to Google Permissions.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries,
Ltd. is under license.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote is a trademark of Evernote Corporation and used under a license.
The Mopria is a trademark of Mopria Alliance, Inc.
WordPerfect is a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States
and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
Related Information
• Before You Use Your Brother Machine
4
Home > Before You Use Your Brother Machine > Important Note
Important Note
•Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
•Not all models are available in all countries.
•Windows® XP in this document represents Windows® XP Professional, Windows® XP Professional x64
Edition and Windows® XP Home Edition.
•Windows Server® 2003 in this document represents Windows Server® 2003, Windows Server® 2003 x64
Edition, Windows Server® 2003 R2 and Windows Server® 2003 R2 x64 Edition.
•Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
•In this User's Guide, the LCD messages of the MFC-J985DW are used unless otherwise specified.
•In this User's Guide, the illustrations of the MFC-J985DW are used unless otherwise specified.
•Unless otherwise specified, the screens in this manual are from Windows® 7 and OS X v10.9.x. Screens on
your computer may vary depending on your operating system.
•The contents of this guide and the specifications of this product are subject to change without notice.
•This documentation is for both MFC and DCP models. Where it says 'MFC' in this User's Guide, read 'MFCxxxx' as 'DCP-xxxx'. DCP models are not equipped with a fax function.
Related Information
• Before You Use Your Brother Machine
5
Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
• Before Using Your Machine
• Control Panel Overview
• LCD Overview
• Settings Screen Overview
• Navigate the Touchscreen
•
Access Brother Utilities (Windows®)
6
Home > Introduction to Your Brother Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
•Make sure you have installed the Brother software and drivers.
•For USB or network cable users: Make sure the interface cable is physically secure.
Selecting the correct type of paper
For high quality printing, it is important to select the correct type of paper. Be sure to read the information about
acceptable paper before buying paper, and to determine the printable area depending on the settings in the
printer driver.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a
document into the computer. Fax sending will not be stopped during printing from your computer. However, when
the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing
when copying or fax receiving has finished.
DCP models do not support the fax feature.
Firewall (Windows®)
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you
may need to configure the firewall settings. If you are using the Windows® Firewall and you installed the Brother
software and drivers from the CD-ROM, the necessary firewall settings have already been set. If you are using
any other personal firewall software, see the User's Guide for your software or contact the software
manufacturer.
Related Information
• Introduction to Your Brother Machine
7
Home > Introduction to Your Brother Machine > Control Panel Overview
324
1
Control Panel Overview
The control panel will vary depending on your model.
1. NFC (Near Field Communication) logo
(MFC-J985DW)
•If your Android™ device supports the NFC feature, you can print from your device or scan documents to
your device by touching it to the NFC logo on the control panel. You must download and install Brother
iPrint&Scan to your Android™ device to use this feature.
•Make sure the NFC settings of both your Brother machine and your Android™ device are set to On.
Access menus and options by pressing them on this touchscreen.
Adjust the angle of the touchscreen LCD and touchpanel by lifting it.
3. Touchpanel
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
While the machine is in Sleep Mode, the Home icon blinks.
(Cancel)
Press to cancel an operation (available when illuminated in red).
8
4. Power On/Off
Press to turn the machine on.
Press and hold down
stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is
always available.
If you turn the machine off using , it will still clean the print head periodically to maintain print quality. To
prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected
to a power source at all times.
to turn the machine off. The touchscreen will display [Shutting Down] and will
Related Information
• Introduction to Your Brother Machine
• Print and Scan Using Near-Field Communication (NFC)
9
Home > Introduction to Your Brother Machine > LCD Overview
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LCD Overview
MFC-J985DW
There are two Home screens that you can access by pressing d or c.
From the Home screens, you can access Wi-Fi setup, Shortcuts, Ink levels and Setup screens.
Home Screen 1
This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready
Mode screen. When displayed, this indicates that your machine is Ready for the next command.
Home Screen 1 provides access to [Fax], [Copy] and [Scan] operations.
Home Screen 2
Home Screen 2 provides access to additional features, such as [Photo], [Web] and [Apps] operations.
1. Date & Time
Displays the date and time set on the machine.
2.Quiet Mode
This icon appears when the [Quiet Mode] setting is set to [On].
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes
slower.
3.
Wireless Status
Each icon in the following table shows the wireless network status.
Your machine has not been connected to the wireless access point.
Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide.
Wireless network is connected.
A three-level indicator in each of the Home screens displays the current wireless signal strength.
The wireless access point cannot be detected.
10
The wireless setting is disabled.
You can configure wireless settings by pressing the Wireless Status button.
4.[Shortcuts]
Create Shortcuts for frequently-used operations such as sending a fax, copying, scanning and using Web
Connect.
•There are three Shortcuts screens. You can program four shortcuts on each screen.
•To display the other Shortcuts screens, press d or c.
5.[Ink]
Displays the available ink volume. Press to access the [Ink] menu.
When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink
colour.
6.[Settings]
Press to access the [Settings] menu.
7. Modes:
•[Fax]
Press to access Fax mode.
•
[Copy]
Press to access Copy mode.
•
[Scan]
Press to access Scan mode.
•
[Photo]
Press to access Photo mode.
•
[Web]
Press to connect the Brother machine to an Internet service.
For more detailed information, see the Web Connect Guide: support.brother.com/manuals
•
[Apps]
Press to connect the Brother machine to the Brother Apps service.
For more detailed information, see the Web Connect Guide:
8. [Stored Fax(es):]
support.brother.com/manuals
11
8
When [Fax Preview] is set to [Off], [Stored Fax(es)] displays how many received faxes are in the
9
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machine's memory.
Press [Print] to print the faxes.
9. [New Fax(es):]
When [Fax Preview] is set to [On], [New Fax(es)] displays how many new faxes you have received
and stored in the memory.
Press [View] to view the faxes on the touchscreen.
10. Warning icon
The warning icon appears when there is an error or maintenance message; press [Detail] to view it,
and then press to return to Ready mode.
•This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
DCP-J785DW
There are two Home screens that you can access by pressing d or c.
From the Home screens, you can access Wi-Fi setup, Shortcuts, Ink levels and Setup screens.
12
Home Screen 1
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1
This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready
Mode screen. When displayed, this indicates that your machine is Ready for the next command.
Home Screen 1 provides access to [Copy], [Scan] and [Photo] operations.
Home Screen 2
Home Screen 2 provides access to additional features, such as [Web] and [Apps] operations.
1.Quiet Mode
This icon appears when the [Quiet Mode] setting is set to [On].
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes
slower.
2.Wireless Status
Each icon in the following table shows the wireless network status.
Your machine has not been connected to the wireless access point.
Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide.
Wireless network is connected.
A three-level indicator in each of the Home screens displays the current wireless signal strength.
The wireless access point cannot be detected.
The wireless setting is disabled.
You can configure wireless settings by pressing the Wireless Status button.
3.[Shortcuts]
Create Shortcuts for frequently-used operations such as making a copy, scanning and using Web Connect.
13
•There are three Shortcuts screens. You can program four shortcuts on each screen.
7
•To display the other Shortcuts screens, press d or c.
4.[Ink]
Displays the available ink volume. Press to access the [Ink] menu.
When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink
colour.
5.[Settings]
Press to access the [Settings] menu.
6. Modes:
•
•[Scan]
•
•
•[Apps]
7. Warning icon
[Copy]
Press to access Copy mode.
Press to access Scan mode.
[Photo]
Press to access Photo mode.
[Web]
Press to connect the Brother machine to an Internet service.
For more detailed information, see the Web Connect Guide:
Press to connect the Brother machine to the Brother Apps service.
For more detailed information, see the Web Connect Guide:
support.brother.com/manuals
support.brother.com/manuals
14
The warning icon appears when there is an error or maintenance message; press [Detail] to view it,
and then press to return to Ready mode.
•This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
Related Information
• Introduction to Your Brother Machine
• Message from Brother
• Reduce Printing Noise
• Reset Functions
• Reset Your Brother Machine
• Check the Ink Volume
• Settings Screen Overview
• Error and Maintenance Messages
15
Home > Introduction to Your Brother Machine > LCD Overview > Message from Brother
Message from Brother
If you use Brother Web Connect and [New Function Notice] is set to [On], notifications about cloud
services will appear on the Home screen.
Check for new notifications by pressing [Detail].
Related Information
• LCD Overview
16
Home > Introduction to Your Brother Machine > Settings Screen Overview
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2
5
6
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Settings Screen Overview
DCP-J785DW
The touchscreen shows the machine's status when you press [Settings].
Use the Settings menu to access all of your Brother machine's settings.
1. [Maintenance]
Press to access the [Maintenance] menu.
Use options in the Maintenance menu to check and improve print quality, clean the print head and check the
ink volume.
2. [Paper Type]
Press to access the [Paper Type] menu.
3. [Quiet Mode]
Displays the Quiet Mode setting.
Press to access the [Quiet Mode] menu.
When this menu is set to [On],
4. [Date & Time]
Displays the date and time.
Press to access the [Date & Time] menu.
5. [Wi-Fi]
Press to set up a wireless network connection.
If you are using a wireless connection, a three-level indicator on the screen displays the current wireless
signal strength.
6. [Paper Size]
Press to access the [Paper Size] menu.
7. [All Settings]
Press to access a menu of all of your machine's settings.
is displayed on the Home screen.
MFC-J985DW
The touchscreen shows the machine's status when you press [Settings].
Use the Settings menu to access all of your Brother machine's settings.
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1. [Maintenance]
Press to access the [Maintenance] menu.
Use options in the Maintenance menu to check and improve print quality, clean the print head and check the
ink volume.
2. [Quiet Mode]
Displays the Quiet Mode setting.
Press to access the [Quiet Mode] menu.
When this menu is set to [On], is displayed on the Home screen.
3. [Fax Preview]
Displays the Fax Preview setting.
Press to access the [Fax Preview] menu.
4. Receive Mode
Displays the current Receive Mode.
•[Fax] (Fax Only)
•[Fax/Tel]
•[External TAD]
•[Manual]
5. [Date & Time]
Displays the date and time.
Press to access the [Date & Time] menu.
6. [Wi-Fi]
Press to set up a wireless network connection.
If you are using a wireless connection, a three-level indicator
signal strength.
7. [Tray Setting]
Press to access the [Tray Setting] menu.
Use options in the Tray setting menu to change the paper size and type.
8. [All Settings]
Press to access a menu of all of your machine's settings.
on the screen displays the current wireless
Related Information
• Introduction to Your Brother Machine
• LCD Overview
• Check the Ink Volume
18
Home > Introduction to Your Brother Machine > Navigate the Touchscreen
Navigate the Touchscreen
•Press your finger on the touchscreen to display and access all the settings and features and their available
options. Press dc or ab to scroll through them.
IMPORTANT
DO NOT press the touchscreen with a sharp object such as a pen or stylus. It may damage the machine.
DO NOT touch the touchscreen immediately after plugging in the power cord or turning on the machine.
Doing this may cause an error.
Related Information
• Introduction to Your Brother Machine
19
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)
Access Brother Utilities (Windows®)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
•Windows® XP, Windows Vista® and Windows® 7
Click
•Windows® 8
Tap or click (Brother Utilities) either on the Start screen or the desktop.
•Windows® 8.1
Move your mouse to the lower left corner of the Start screen and click
device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•Windows® 10
Click
2. Select your machine.
(Start) > All Programs > Brother > Brother Utilities.
> All apps > Brother > Brother Utilities.
(if using a touch-based
3. Select the operation you want to use.
Related Information
• Introduction to Your Brother Machine
• Uninstall the Brother Software and Drivers (Windows®)
20
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother
Software and Drivers (Windows®)
Uninstall the Brother Software and Drivers (Windows®)
1. Do one of the following:
•Windows® XP, Windows Vista® and Windows® 7
Click (Start) > All Programs > Brother > Brother Utilities.
•Windows® 8
Tap or click
•Windows® 8.1
Move your mouse to the lower left corner of the Start screen and click
device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•Windows® 10
Click
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
> All apps > Brother > Brother Utilities.
(Brother Utilities) either on the Start screen or the desktop.
(if using a touch-based
Related Information
• Access Brother Utilities (Windows®)
21
Home > Paper Handling
Paper Handling
• Load Paper
• Load Documents
22
Home > Paper Handling > Load Paper
Load Paper
• Load Paper in the Paper Tray
• Load Photo or Photo L Paper in Photo Paper Tray
• Load Paper in the Manual Feed Slot
• Unprintable Area
• Paper Settings
• Acceptable Paper and Other Print Media
• Error and Maintenance Messages
• Paper Handling and Printing Problems
23
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray
Load Paper in the Paper Tray
• Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
• Load Photo Paper in the Paper Tray
• Load Envelopes in the Paper Tray
24
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo
2
1
1
2L Paper in the Paper Tray
Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
•If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message
appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size
and Paper Type settings if needed, following the on-screen instructions.
•Load only one size and type of paper in the paper tray at a time.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine.
3. Open the output paper tray cover (1).
4. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size.
25
1
2
5. Fan the stack of paper well to avoid paper jams and misfeeds.
1
Always make sure the paper is not curled or wrinkled.
6. Gently load paper in the paper tray with the printing surface face down.
Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
26
IMPORTANT
1
2
1
•Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed
problems.
•Loading more than 20 sheets of Photo 2L (13 x 18 cm) paper may cause paper jams.
To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you
are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.
7. Gently adjust the paper width guides (1) to fit the paper.
Make sure the paper guides touch the edges of the paper.
8. Close the output paper tray cover.
9. Slowly push the paper tray completely into the machine.
10. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then
unfold the paper support flap (2).
27
Related Information
• Load Paper in the Paper Tray
• Change the Check Paper Size Setting
• Choose the Right Print Media
• Change the Paper Size and Paper Type
28
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper
2
1
1
Tray
Load Photo Paper in the Paper Tray
•If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message
appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size
and Paper Type settings if needed, following the on-screen instructions.
•Load only one size and type of paper in the paper tray at a time.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine.
3. Open the output paper tray cover (1).
4. Gently press and slide the paper width guides (1) to fit the paper size, and then lift up the stopper (2).
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1
2
5. Close the output paper tray cover.
1
6. Load up to 20 sheets of Photo paper with the printing surface face down.
Loading more than 20 sheets of photo paper may cause paper jams.
7. Gently adjust the paper guides (1) to fit the paper.
Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray.
8. Slowly push the paper tray completely into the machine.
30
9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then
2
1
unfold the paper support flap (2).
Related Information
• Load Paper in the Paper Tray
• Change the Check Paper Size Setting
• Choose the Right Print Media
• Change the Paper Size and Paper Type
31
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper
2
1
1
Tray
Load Envelopes in the Paper Tray
•If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message
appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size
and Paper Type settings if needed, following the on-screen instructions.
•Load only one size and type of paper in the paper tray at a time.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
•Before loading envelopes in the tray, press the corners and sides of the envelopes to make them as flat as
possible.
See Related Information.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine.
3. Open the output paper tray cover (1).
4. Load up to 10 envelopes in the paper tray with the printing surface face down. Loading more than 10
envelopes may cause paper jams.
If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the
illustration. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the
envelopes.
Make sure the envelopes are flat in the tray.
32
1
2
IMPORTANT
2
1
If envelopes are "double-feeding," load one envelope in the paper tray at a time.
5. Close the output paper tray cover.
6. Slowly push the paper tray completely into the machine.
7. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then
unfold the paper support flap (2).
Related Information
• Load Paper in the Paper Tray
• About Envelopes
• Change the Check Paper Size Setting
33
• Choose the Right Print Media
• Change the Paper Size and Paper Type
34
Home > Paper Handling > Load Paper > Load Photo or Photo L Paper in Photo Paper Tray
2
1
1
2
Load Photo or Photo L Paper in Photo Paper Tray
Use the photo paper tray, which is located on the top of the output paper tray cover, to print on Photo (10 x 15
cm) or Photo L (89 x 127 mm) size paper.
•When you use the photo paper tray, you do not have to remove the paper from the tray beneath it.
•If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message
appears on the LCD asking if you want to change the paper type and paper size. Change the Paper Size
and Paper Type settings if needed, following the on-screen instructions.
•Load only one size and type of paper in the paper tray at a time.
•When you load a different paper size in the tray, you must change the Paper Size setting in the machine or
the paper size setting on your computer.
1. If the paper support flap (1) is open, close it, and then close the paper support (2).
2. Pull the paper tray completely out of the machine.
3. Press the blue photo paper tray release button (1) and slide the whole output paper tray cover forward until it
locks into the photo printing position (2).
4. Load up to 20 sheets of Photo or Photo L paper in the photo paper tray with the printing surface face down.
Loading more than 20 sheets of photo paper may cause paper jams.
35
5. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper width guides touch the edges of
1
the paper and the paper is flat in the tray.
6. Slowly push the paper tray completely into the machine.
Do not open the paper support and the paper support flap when using the photo paper tray. Otherwise it is
difficult to take out the printouts.
IMPORTANT
When you have finished printing photos, return the photo paper tray to the Normal printing position. If you
do not, you will get a [No Paper Fed] error when you use cut sheet paper.
Photo Paper Tray in the Normal printing position
Photo Paper Tray in the Photo printing position
Related Information
• Load Paper
• Error and Maintenance Messages
36
• Paper Handling and Printing Problems
37
Home > Paper Handling > Load Paper > Load Paper in the Manual Feed Slot
Load Paper in the Manual Feed Slot
Load special print media in this slot one sheet at a time.
The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.
1. Open the manual feed slot cover.
2. Lift up the paper support.
3. Slide the manual feed slot paper guides to fit the width of the paper you are using.
4. Load only one sheet of paper in the manual feed slot with the printing surface face up.
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When using envelopes, load the envelopes with the printing surface face up and the flap on the left as
shown in the illustration.
See Related Information.
IMPORTANT
•DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause
a paper jam. When printing multiple pages, do not feed the next sheet of paper until the Touchscreen
displays a message instructing you to feed the next sheet.
39
•DO NOT load paper in the manual feed slot when you are printing from the paper tray. Doing this may
2
1
cause a paper jam.
5. Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper
feed rollers. Let go of the paper when you hear the machine pull it. The LCD displays [Manual Feed Slotready.]. Read the instruction displayed on the LCD, and then press [OK].
When loading an envelope, or a sheet of thick paper, push the envelope into the manual feed slot until you
feel the paper feed rollers grab it.
6. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then
unfold the paper support flap (2).
•If the document does not fit on one sheet, the machine will prompt you to load another sheet of paper.
Place another sheet of paper in the manual feed slot, and then press [OK] on the touchscreen.
•Make sure printing has finished before you close the manual feed slot cover.
•When paper is placed in the manual feed slot, the machine always prints from the manual feed slot.
•The machine will eject paper loaded in the manual feed slot while a test page, fax, or report is being
printed.
•The machine will eject paper loaded in the manual feed slot during the machine's cleaning process.
Wait until the machine finishes its cleaning, and then load paper in the manual feed slot.
Related Information
• Load Paper
• About Envelopes
• Choose the Right Print Media
• Error and Maintenance Messages
40
Home > Paper Handling > Load Paper > Unprintable Area
Unprintable Area
The unprintable area depends on the settings in the application you are using. The figures below show the
unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet
paper only when the Borderless print feature is available and turned on.
Cut-Sheet Paper
Envelopes
Top (1)
Cut-Sheet3 mm3 mm3 mm3 mm
Envelopes12 mm3 mm12 mm3 mm
The Borderless print feature is not available for envelopes and 2-sided printing.
Left (2)Bottom (3)Right (4)
Related Information
• Load Paper
• Paper Handling and Printing Problems
41
Home > Paper Handling > Load Paper > Paper Settings
Paper Settings
• Change the Paper Size and Paper Type
• Change the Check Paper Size Setting
• Shrink Page Size of an Oversized Incoming Fax
42
Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type
Change the Paper Size and Paper Type
Set the Paper Size and Paper Type settings for the paper tray.
•To get the best print quality, set the machine for the type of paper you are using.
•When you change the size of the paper you load in the tray, you must change the Paper Size setting on the
LCD at the same time.
1. Do one of the following:
•(DCP-J785DW)
Press
•(MFC-J985DW)
Press [Settings] > [Tray Setting] > [Paper Type].
2. Press a or b to display the [Plain Paper], [Inkjet Paper], [Brother BP71] or [Other Glossy]
option, and then press the option you want.
3. Press [Paper Size].
4. Press a or b to display the paper size options, and then press the option you want.
5. Press
The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine.
When you use glossy paper, remove each sheet at once to prevent smudging or paper jams.
[Settings] > [Paper Type].
.
Related Information
• Paper Settings
• Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
• Load Photo Paper in the Paper Tray
• Load Envelopes in the Paper Tray
• Acceptable Paper and Other Print Media
• Error and Maintenance Messages
• Paper Handling and Printing Problems
43
Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Size Setting
Change the Check Paper Size Setting
If the Check Paper setting is set to [On] and you pull the paper tray out of the machine, the LCD displays a
message asking if you want to change the Paper Size and Paper Type settings.
• Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
• Load Photo Paper in the Paper Tray
• Load Envelopes in the Paper Tray
• Error and Maintenance Messages
44
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media
Acceptable Paper and Other Print Media
The print quality can be affected by the type of paper you use in the machine.
To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of
paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper and envelopes.
We recommend testing various paper types before buying large quantities.
For best results, use Brother paper.
•When you print on inkjet paper (coated paper) and glossy paper, be sure to choose the proper print media in
the Basic tab of the printer driver or in the Paper Type setting on the machine.
•When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray.
•When using photo paper, remove each sheet at once to prevent smudging or paper jams.
•Avoid touching the printed surface of the paper immediately after printing; the surface may not be completely
dry and may stain your fingers.
Related Information
• Load Paper
• Recommended Print Media
• Handle and Use Print Media
• About Envelopes
• Choose the Right Print Media
• Change the Paper Size and Paper Type
• Paper Handling and Printing Problems
45
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Recommended Print
Media
Recommended Print Media
For the best print quality, we recommend using the Brother paper listed in the table.
If Brother paper is not available in your country, we recommend testing various paper types before purchasing
large quantities.
Brother paper
Paper Type
A4 PlainBP60PA
A4 Glossy PhotoBP71GA4
A4 Inkjet (Matte)BP60MA
10 x 15 cm Glossy PhotoBP71GP
Item
Related Information
• Acceptable Paper and Other Print Media
46
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print
1
1
Media
Handle and Use Print Media
•Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct
sunlight and heat.
•Avoid touching the shiny (coated) side of photo paper.
IMPORTANT
DO NOT use the following kinds of paper:
•Damaged, curled, wrinkled, or irregularly shaped
1. 2 mm or greater curl may cause jams to occur.
•Extremely shiny or highly textured
•Paper that cannot be arranged uniformly when stacked
•Paper made with a short grain
Paper capacity of the output paper tray cover
Up to 50 sheets of A4 80 g/m² paper.
•Photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging.
Related Information
• Acceptable Paper and Other Print Media
47
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > About Envelopes
About Envelopes
•Use envelopes that weigh from 80 to 95 g/m².
•Some envelope sizes require that you set margins in the application. Make sure you do a test print first before
printing many envelopes.
IMPORTANT
DO NOT use envelopes that:
•Are loosely constructed
•Have windows
•Are embossed (have raised writing on them)
•Have clasps or staples
•Are pre-printed on the inside
•Are self-adhesive
•Have double flaps
Self-adhesive
You may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you
are using.
•Before loading envelopes in the tray, press the flaps, edges and corners to make them as flat as possible, as
shown in the illustrations.
Double flaps
Fan the stack of envelopes well to avoid paper jams and misfeeds.
IMPORTANT
If envelopes are "double-feeding," load one envelope in the paper tray at a time.
Related Information
• Acceptable Paper and Other Print Media
48
• Load Envelopes in the Paper Tray
• Load Paper in the Manual Feed Slot
49
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print
Media
Choose the Right Print Media
• Paper Type and Paper Size for Each Operation
• Paper Capacity of the Paper Trays
• Paper Weight and Thickness
• Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
• Load Photo Paper in the Paper Tray
• Load Envelopes in the Paper Tray
• Load Paper in the Manual Feed Slot
50
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print
Media > Paper Type and Paper Size for Each Operation
Paper Type and Paper Size for Each Operation
Paper TypePaper SizeUsage
1
Fax
Cut-SheetA4210 x 297 mmYesYesYesYes
CopyPhoto
Capture
Printer
Letter215.9 x 279.4
mm
Executive184.1 x 266.7
mm
A5148 x 210 mm-Yes-Yes
A6105 x 148 mm---Yes
CardsPhoto10 x 15 cm-YesYesYes
Photo L9 x 13 cm---Yes
Photo 2L13 x 18 cm--YesYes
Index Card13 x 20 cm---Yes
EnvelopesC5 Envelope162 x 229 mm---Yes
DL Envelope110 x 220 mm---Yes
Com-10104.7 x 241.3
mm
Monarch98.4 x 190.5 mm ---Yes
1
MFC models only
YesYesYesYes
---Yes
---Yes
Related Information
• Choose the Right Print Media
51
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print
Media > Paper Capacity of the Paper Trays
Paper Capacity of the Paper Trays
Paper SizePaper TypesNo. of sheets
Paper TrayA4, Executive, Letter, A5,
A6, Envelopes (Com-10,
DL, C5, Monarch), Photo
(10 x 15 cm), Photo 2L (13
x 18 cm) and Index Card
(127 x 203 mm)
Plain Paper, Recycled
Paper
Inkjet Paper20
Glossy Paper, Photo20
Index Card30
Envelopes10
100
1
Photo Paper TrayPhoto (10 x 15 cm) and
Photo L (89 x 127 mm)
Manual Feed SlotA4, Executive, Letter, A5,
A6, Envelopes (Com-10,
DL, C5, Monarch), Photo
(10 x 15 cm), Photo L (89 x
127 mm), Photo 2L (13 x 18
cm) and Index Card (127 x
203 mm)
1
When using plain paper 80 g/m²
Related Information
• Choose the Right Print Media
Plain Paper, Inkjet Paper,
Glossy Paper, Recycled
Paper and Photo
Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print
Media > Paper Weight and Thickness
Paper Weight and Thickness
Paper TypeWeightThickness
Cut-Sheet
Plain Paper 1, Recycled
1
Paper
64 to 120 g/m²0.08 to 0.15 mm
Inkjet Paper64 to 200 g/m²0.08 to 0.25 mm
Up to 220 g/m²Up to 0.25 mm
Up to 220 g/m²Up to 0.25 mm
Cards
Glossy Paper 2
Photo Card
2
Index CardUp to 120 g/m²Up to 0.15 mm
Envelopes80 to 95 g/m²Up to 0.52 mm
1
Paper Weight and Thickness for automatic 2-sided printing is 64 to 105 g/m² and 0.08 to 0.13 mm.
2
BP71 260 g/m² paper is specially designed for Brother inkjet machines.
Related Information
• Choose the Right Print Media
• Paper Handling and Printing Problems
53
Home > Paper Handling > Load Documents
Load Documents
• Load Documents in the Automatic Document Feeder (ADF)
• Load Documents on the Scanner Glass
• Unscannable Area
54
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF)
1
1
Load Documents in the Automatic Document Feeder (ADF)
The ADF can hold up to 20 pages, and feeds each sheet individually.
Documents that are longer than 297 mm must be fed one page at a time.
Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in
the ADF.
Document Sizes and Weights
Length
Width148 to 215.9 mm
Paper Weight64 to 90 g/m²
148 to 355.6 mm
IMPORTANT
•DO NOT pull on the document while it is feeding.
•DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.
•DO NOT use cardboard, newspaper or fabric.
•Make sure documents with correction fluid or written in ink are completely dry.
1. Lift up and unfold the ADF document support (1).
2. Fan the pages well.
3. Adjust the paper guides (1) to fit the width of your document.
4. Place your document, face down, top edge first in the ADF underneath the paper guides until you feel the
document touch the feed rollers and the LCD displays [ADF Ready.].
IMPORTANT
DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam.
Related Information
• Load Documents
55
• Copy a Document
• Error and Maintenance Messages
• Telephone and Fax problems
• Other Problems
56
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass
Load Documents on the Scanner Glass
Use the scanner glass to fax, copy, or scan one page at a time.
Document Sizes Supported
Length:
Width:Up to 215.9 mm
Weight:Up to 2 kg
(ADF models)
To use the scanner glass, the ADF must be empty and the ADF document support must be closed.
1. Lift the document cover.
2. Place the document face down in the upper left corner of the scanner glass, aligned with the arrow.
Up to 297 mm
3. Close the document cover.
IMPORTANT
If you are scanning a book or thick document, DO NOT slam or press on the document cover.
Related Information
• Load Documents
• Copy a Document
• Telephone and Fax problems
57
• Other Problems
58
Home > Paper Handling > Load Documents > Unscannable Area
Unscannable Area
The unscannable area of a page depends on the settings in the application you are using. The figures below
show the typical unscannable measurements.
UsageDocument SizeTop (1)
Bottom (3)
FaxA43 mm
Letter4 mm
Legal
CopyAll paper sizes3 mm
Scan1 mm1 mm
1
The unscannable area is 1 mm when using the ADF.
Left (2)
Right (4)
3 mm
Related Information
• Load Documents
1
59
Home > Print
Print
•
Print from Your Computer (Windows®)
• Print from Your Computer (Mac)
60
Home > Print > Print from Your Computer (Windows®)
Print from Your Computer (Windows®)
•
Print a Photo (Windows®)
•
Print a Document (Windows®)
•
Cancel a Print Job (Windows®)
•
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
•
Print as a Poster (Windows®)
•
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
•
Print as a Booklet Automatically (Windows®)
•
Print a Colour Document in Greyscale (Windows®)
• Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper
(Windows®)
•
Use a Preset Print Profile (Windows®)
•
Change the Default Print Settings (Windows®)
•
Print Settings (Windows®)
61
Home > Print > Print from Your Computer (Windows®) > Print a Photo (Windows®)
Print a Photo (Windows®)
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Make sure you have loaded the correct media in the paper tray.
IMPORTANT
•We recommend using the photo paper tray located on the top of the output tray cover to print on
Photo (10 x 15 cm) and Photo L (9 x 13 cm) paper. (available only for certain models)
•For best results, use Brother paper.
•When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper
tray.
4. Click the Media Type drop-down list, and then select the type of paper you are using.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to
match the type of paper you load.
5. Click the Paper Size drop-down list, and then select your paper size.
6. Select the Borderless check box, if needed.
7. For Colour Mode, select Natural.
8. In the Orientation field, select either the Portrait or Landscape option to set the orientation of your printout.
If your application software contains a similar layout feature, we recommend using the one in the
application.
9. Type the number of copies (1-999) you want in the Copies field.
10. Change other printer settings if needed.
11. Click OK.
12. Complete your print operation.
Related Information
• Print from Your Computer (Windows®)
• Print Settings (Windows®)
62
Home > Print > Print from Your Computer (Windows®) > Print a Document (Windows®)
Print a Document (Windows®)
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Make sure you have loaded the correct size paper in the paper tray.
4. Click the Media Type drop-down list, and then select the type of paper you are using.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to
match the type of paper you load.
5. Click the Paper Size drop-down list, and then select your paper size.
6. For Colour Mode, select the Natural or Vivid option.
7. In the Orientation field, select either the Portrait or Landscape option to set the orientation of your printout.
If your application software contains a similar layout feature, we recommend using the one in the
application.
8. Type the number of copies (1-999) you want in the Copies field.
9. To print multiple pages on a single sheet of paper or print one page of your document on multiple sheets,
click the Multiple Page drop-down list, and then select your options.
10. Change other printer settings if needed.
11. Click OK.
12. Complete your print operation.
Related Information
• Print from Your Computer (Windows®)
• Check the Ink Volume
• Print Settings (Windows®)
63
Home > Print > Print from Your Computer (Windows®) > Cancel a Print Job (Windows®)
Cancel a Print Job (Windows®)
If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to
delete it to allow subsequent jobs to print.
1. Double-click the printer icon
2. Select the print job you want to cancel.
3. Click the Document menu.
4. Select Cancel.
5. Click Yes.
in the task tray.
Related Information
• Print from Your Computer (Windows®)
• Monitor Machine Status from Your Computer (Windows®)
64
Home > Print > Print from Your Computer (Windows®) > Print More Than One Page on a Single Sheet of
Paper (N in 1) (Windows®)
Print More Than One Page on a Single Sheet of Paper (N in 1)
(Windows®)
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. In the Orientation field, select either the Portrait or Landscape option to set the orientation of your printout.
If your application software contains a similar layout feature, we recommend using the one in the
application.
4. Click the Multiple Page drop-down list, and then select the 2 in 1, 4 in 1, 9 in 1, or 16 in 1 option.
5. Click the Page Order drop-down list, and then select your page order.
6. Click the Border Line drop-down list, and then select your border line type.
7. Change other printer settings if needed.
8. Click OK, and then complete your print operation.
Related Information
• Print from Your Computer (Windows®)
• Print Settings (Windows®)
65
Home > Print > Print from Your Computer (Windows®) > Print as a Poster (Windows®)
Print as a Poster (Windows®)
Enlarge your print size and print the document in poster mode.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Multiple Page drop-down list, and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option.
4. Change other printer settings if needed.
5. Click OK.
6. Complete your print operation.
Related Information
• Print from Your Computer (Windows®)
• Print Settings (Windows®)
66
Home > Print > Print from Your Computer (Windows®) > Print on Both Sides of the Paper Automatically
(Automatic 2-sided Printing) (Windows®)
Print on Both Sides of the Paper Automatically (Automatic 2-sided
Printing) (Windows®)
•Make sure the back cover is closed.
•If paper is curled, straighten it and put it back in the paper tray.
•Use regular paper or thin paper. DO NOT use bond paper.
•If the paper is thin, it may wrinkle.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. In the Orientation field, select either the Portrait or Landscape option to set the orientation of your printout.
If your application software contains a similar layout feature, we recommend using the one in the
application.
4. Click the 2-sided / Booklet drop-down list, and then select 2-sided.
5. Click the 2-sided Settings button.
6. Select one of the options from the 2‑sided Type menu.
When 2-sided is selected, four types of 2-sided binding are available for each orientation:
Option for PortraitDescription
Long Edge (Left)
Long Edge (Right)
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Option for PortraitDescription
Short Edge (Top)
Short Edge (Bottom)
Option for Landscape Description
Long Edge (Top)
Long Edge (Bottom)
Short Edge (Right)
Short Edge (Left)
7. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres.
8. Click OK to return to the printer driver window.
9. Change other printer settings if needed.
The Borderless feature is not available when using this option.
10. Click OK again, and then complete your print operation.
68
Related Information
• Print from Your Computer (Windows®)
• Print Settings (Windows®)
• Print as a Booklet Automatically (Windows®)
69
Home > Print > Print from Your Computer (Windows®) > Print as a Booklet Automatically (Windows®)
Print as a Booklet Automatically (Windows®)
Use this option to print a document in booklet format using 2-sided printing. The document's pages will be
arranged according to the correct page number and will allow you to fold at the centre of the print output without
having to change the order of the printed pages.
•Make sure the back cover is closed.
•If paper is curled, straighten it and put it back in the paper tray.
•Use regular paper or thin paper. DO NOT use bond paper.
•If the paper is thin, it may wrinkle.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. In the Orientation field, select either the Portrait or Landscape option to set the orientation of your printout.
If your application software contains a similar layout feature, we recommend using the one in the
application.
4. Click the 2-sided / Booklet drop-down list, and then select the Booklet option.
5. Click the 2-sided Settings button.
6. Select the one of the options from the 2‑sided Type menu.
There are two types of 2-sided binding directions available for each orientation:
Option for Portrait Description
Left Binding
Right Binding
70
Option for Landscape Description
Top Binding
Bottom Binding
7. Select one of the options from the Booklet Printing Method menu.
OptionDescription
All Pages at
Once
Divide into
Sets
8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres.
9. Click OK to return to the printer driver window.
10. Change other printer settings if needed.
The Borderless feature is not available when using this option.
11. Click OK.
12. Complete your print operation.
Every page will be printed in booklet format (four pages to every piece of paper, two pages
per side). Fold your printout in the middle to create the booklet.
This option prints the whole booklet in smaller individual booklet sets, allowing you to fold at
the centre of the smaller individual booklet sets without having to change the order of the
printed pages. You can specify the number of sheets in each smaller booklet set (from
1-15). This option can be helpful when folding a printed booklet that has a large number of
pages.
Related Information
• Print from Your Computer (Windows®)
• Print Settings (Windows®)
• Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
71
Home > Print > Print from Your Computer (Windows®) > Print a Colour Document in Greyscale (Windows®)
Print a Colour Document in Greyscale (Windows®)
Greyscale mode makes the print processing speed faster than colour mode. If your document contains colour,
selecting Greyscale mode prints your document in 256 levels of greyscale.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Advanced tab.
4. For Colour / Greyscale, select Greyscale.
5. Change other printer settings if needed.
6. Click OK.
7. Complete your print operation.
Related Information
• Print from Your Computer (Windows®)
72
Home > Print > Print from Your Computer (Windows®) > Prevent Smudged Printouts and Paper Jams
When Printing on Both Sides of the Paper (Windows®)
Prevent Smudged Printouts and Paper Jams When Printing on Both
Sides of the Paper (Windows®)
Some types of print media may need more drying time when using the 2-sided feature. Change the Advanced 2sided Settings option if you have problems with smudged 2-sided printouts or paper jams.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the 2-sided / Booklet drop-down list, and then select 2-sided.
4. Click the Advanced tab.
5. Click the Other Print Options button.
6. Select the Advanced 2-sided Settings option on the left side of the screen.
7. Select one of the following options:
OptionDescription
NormalSelect this mode to print at normal speed, using a normal amount of ink.
2-sided 1 (Slower print
speed)
2-sided 2 (Slower print
speed & less ink)
8. Click OK to return to the printer driver window.
9. Click OK.
10. Complete your print operation.
Select this mode to print at a slower speed, using a normal amount of ink.
Select this mode to print at the same speed as 2-sided 1 (Slower print
speed), but using less ink.
Related Information
• Print from Your Computer (Windows®)
• Paper Handling and Printing Problems
73
Home > Print > Print from Your Computer (Windows®) > Use a Preset Print Profile (Windows®)
Use a Preset Print Profile (Windows®)
Print Profiles are presets designed to give you quick access to frequently-used printing configurations.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Print Profiles tab.
4. Select your profile from the print profile list.
The profile settings are shown on the left side of the printer driver window.
5. Do one of the following:
•If the settings are correct for your print job, click OK.
•To change the settings, go back to the Basic or Advanced tab, change settings, and then click OK.
To display the Print Profiles tab at the front of the window the next time you print, select the Always showPrint Profiles tab first. check box.
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Related Information
• Print from Your Computer (Windows®)
• Create or Delete Your Print Profile (Windows®)
• Print Settings (Windows®)
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Home > Print > Print from Your Computer (Windows®) > Use a Preset Print Profile (Windows®) > Create or
Delete Your Print Profile (Windows®)
Create or Delete Your Print Profile (Windows®)
Add up to 20 new print profiles with customised settings.
1. Select the print command in your application.
2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing
properties or preferences button.
The printer driver window appears.
3. Click the Basic tab and the Advanced tab, and configure the print settings you want for the new Print Profile.
4. Click the Print Profiles tab.
5. Do one of the following:
To create a new print profile:
a. Click Add Profile.
The Add Profile dialog box appears.
b. Type the new profile name in the Name field.
c. Click the icon you want to use to represent this profile from the icon list.
d. Click OK.
The new Print Profile name is added to the list in the Print Profiles tab.
To delete a print profile that you created:
a. Click Delete Profile.
The Delete Profile dialog box appears.
b. Select the profile you want to delete.
c. Click Delete.
d. Click Yes.
e. Click Close.
Related Information
• Use a Preset Print Profile (Windows®)
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Home > Print > Print from Your Computer (Windows®) > Change the Default Print Settings (Windows®)
Change the Default Print Settings (Windows®)
When you change an application's print settings, the changes only apply to documents printed with that
application. To change print settings for all Windows® applications, you must configure the printer driver
properties.
1. Do one of the following:
•For Windows® XP and Windows Server® 2003
Click Start > Printers and Faxes.
•For Windows Vista® and Windows Server® 2008
Click
•For Windows® 7 and Windows Server® 2008 R2
Click
•For Windows® 8
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware and Sound group, click View devices and printers.
•For Windows® 10
Click > All apps > Windows System > Control Panel. In the Hardware and Sound group, click
View devices and printers.
•For Windows Server® 2012
Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings,
and then click Control Panel. In the Hardware group, click View devices and printers.
•For Windows Server® 2012 R2
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers.
2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printerproperties. If printer driver options appear, select your printer driver.
3. Click the General tab, and then click the Printing Preferences... or Preferences... button.
The printer driver dialog box appears.
(Start) > Control Panel > Hardware and Sound > Printers.
(Start) > Devices and Printers.
4. Select the print settings you want to use as defaults for all of your Windows® programs.
5. Click OK.
6. Close the printer properties dialog box.
Related Information
• Print from Your Computer (Windows®)
• Print Settings (Windows®)
77
Home > Print > Print from Your Computer (Windows®) > Print Settings (Windows®)
Print Settings (Windows®)
Basic Tab
1. Media Type
Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts
its print settings according to the selected media type.
Slow Drying Paper
Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight
blurring of the text.
2. Print Quality
Select the print resolution you want. Because print quality and speed are related, the higher the quality, the
longer it will take to print the document.
3. Paper Size
Select the size of the paper you want to use. You can either choose from standard paper sizes or create a
custom paper size.
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Borderless
Select this option to print photos without borders. Because the image data is created slightly larger than
the paper size you are using, this will cause some cropping of the photo edges.
You may not be able to select the Borderless option for some combinations of media type and quality, or
from some applications.
4. Colour Mode
Select the colour mode to suit your preference.
5. Orientation
Select the orientation (portrait or landscape) of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
6. Copies
Type the number of copies (1-999) that you want to print in this field.
Collate
Select this option to print sets of multi-page documents in the original page order. When this option is
selected, one complete copy of your document will print, and then reprint according to the number of
copies you choose. If this option is not selected, then each page will print according to the number of
copies chosen before the next page of the document is printed.
Reverse Order
Select this option to print your document in reverse order. The last page of your document will be printed
first.
7. Multiple Page
Select this option to print multiple pages on a single sheet of paper or print one page of your document on
multiple sheets.
Page Order
Select the page order when printing multiple pages on a single sheet of paper.
Border Line
Select the type of border to use when printing multiple pages on a single sheet of paper.
8. 2-sided / Booklet
Select this option to print on both sides of the paper or print a document in booklet format using 2-sided
printing.
2-sided Settings button
Click this button to select the type of 2-sided binding. Four types of 2-sided bindings are available for each
orientation.
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Advanced Tab
1. Colour / Greyscale
Select colour or greyscale printing. The print speed is faster in greyscale mode than it is in colour mode. If
your document contains colour and you select greyscale mode, your document will be printed using 256
levels of greyscale.
Settings button
Click this button to select the Colour Enhancement feature. This feature analyses your image to improve
its sharpness, white balance and colour density. This process may take several minutes depending on the
image size and your computer's specifications.
2. Ink Save Mode
Select this option to print using lighter colours and emphasise image outlines. The amount of ink that is saved
varies, depending on the type of documents printed. Ink Save Mode may make your printouts look different
than they appear on your screen.
The Ink Save Mode feature is supported by technology from Reallusion, Inc.
3. Scaling
Select these options to enlarge or reduce the size of the pages in your document.
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Fit to Paper Size
Select this option to enlarge or reduce the document pages to fit a specified paper size. When you select
this option, select the paper size you want from the drop-down list.
Free
Select this option to enlarge or reduce the document pages manually. When you select this option, type a
value into the field.
4. Mirror Print
Select this option to reverse the printed image on the page horizontally from left to right.
5. Reverse Print
Select this option to rotate the printed image 180 degrees.
6. Use Watermark
Select this option to print a logo or text on your document as a watermark. Select one of the preset
watermarks, add a new watermark, or use an image file you have created.
7. Header-Footer Print
Select this option to print the date, time and PC login user name on the document.
8. Other Print Options button
Photo Paper Tray Help
Select this option to display the instructions for use of the photo paper tray.
Change Data Transfer Mode
Select the print data transfer mode to improve print quality or print speed.
Advanced Colour Settings
Select the method that the machine uses to arrange dots to express halftones.
The printout colour can be adjusted to achieve the closest match to what appears on your computer
screen.
Advanced 2-sided Settings
Select the print speed for 2-sided printing. Some types of print media may need more drying time when
using the 2-sided feature. Change this option if you have problems with smudged 2-sided printouts or
paper jams.
Retrieve Printer’s Colour Data
Select this option to optimise the print quality using the machine's factory settings, which are set
specifically for your Brother machine. Use this option when you have replaced the machine or changed the
machine's network address.
Print Archive
Select this option to save the print data as a PDF file to your computer.
Related Information
• Print from Your Computer (Windows®)
• Error and Maintenance Messages
• Paper Handling and Printing Problems
• Print a Photo (Windows®)
• Print a Document (Windows®)
• Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
• Print as a Poster (Windows®)
• Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
• Print as a Booklet Automatically (Windows®)
• Use a Preset Print Profile (Windows®)
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• Change the Default Print Settings (Windows®)
82
Home > Print > Print from Your Computer (Mac)
Print from Your Computer (Mac)
• Print a Photo (Mac)
• Print a Document (Mac)
• Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
• Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac)
• Print a Colour Document in Greyscale (Mac)
• Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper
(Mac)
• Print Options (Mac)
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Home > Print > Print from Your Computer (Mac) > Print a Photo (Mac)
Print a Photo (Mac)
1. Make sure you have loaded the correct media in the paper tray.
IMPORTANT
•We recommend using the photo paper tray located on the top of the output tray cover to print on
Photo (10 x 15 cm) and Photo L (9 x 13 cm) paper. (available only for certain models)
•For best results, use Brother paper.
•When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper
tray.
2. From an application, such as Apple Preview, click the File menu, and then select Print.
3. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
4. Click the Paper Size pop-up menu, and then select your paper size.
To print photographs without margins, select a borderless paper size option.
5. Click the Orientation button that matches the way you want the photo to print.
6. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
7. Click the Media Type pop-up menu, and then select the media type you want to use.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to
match the type of paper you load.
8. Change other printer settings, if needed.
9. Click Print.
Related Information
• Print from Your Computer (Mac)
• Paper Handling and Printing Problems
• Print Options (Mac)
84
Home > Print > Print from Your Computer (Mac) > Print a Document (Mac)
Print a Document (Mac)
1. Make sure you have loaded the correct size paper in the paper tray.
2. From an application, such as Apple TextEdit, click the File menu, and then select Print.
3. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
4. Click the Paper Size pop-up menu, and then select your paper size.
5. Select the Orientation option that matches the way you want the document to print.
6. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
7. Click the Media Type pop-up menu, and then select the media type you want to use.
IMPORTANT
To get the best print quality for the settings you have selected, always set the Media Type option to
match the type of paper you load.
8. Change other printer settings, if needed.
9. Click Print.
Related Information
• Print from Your Computer (Mac)
• Check the Ink Volume
• Print Options (Mac)
85
Home > Print > Print from Your Computer (Mac) > Print on Both Sides of the Paper Automatically
(Automatic 2-sided Printing) (Mac)
Print on Both Sides of the Paper Automatically (Automatic 2-sided
Printing) (Mac)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
3. Select the Orientation option that matches the way you want the document to print.
4. Click the application pop-up menu, and then select Layout.
The Layout setting options appear.
5. In the Two-Sided section, select the Short-Edge binding or Long-Edge binding option.
6. Change other printer settings, if needed.
The Borderless feature is not available when using this option.
7. Click Print.
Related Information
• Print from Your Computer (Mac)
• Print Options (Mac)
86
Home > Print > Print from Your Computer (Mac) > Print More Than One Page on a Single Sheet of Paper
(N in 1) (Mac)
Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac)
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Layout.
The Layout setting options appear.
4. Click the Pages per Sheet pop-up menu, and then select the number of pages to print on each sheet.
5. Select the Layout Direction option.
6. Click the Border pop-up menu, and then select your border line type.
7. Change other printer settings if needed.
8. Click Print.
Related Information
• Print from Your Computer (Mac)
• Print Options (Mac)
87
Home > Print > Print from Your Computer (Mac) > Print a Colour Document in Greyscale (Mac)
Print a Colour Document in Greyscale (Mac)
Greyscale mode makes the print processing speed faster than colour mode. If your document contains colour,
selecting Greyscale mode prints your document in 256 levels of greyscale.
1. From an application, such as Apple TextEdit, click the
2. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
4. Click the Color/Grayscale pop-up menu, and then select the Grayscale option.
5. Change other printer settings if needed.
6. Click Print.
File menu, and then select Print.
Related Information
• Print from Your Computer (Mac)
88
Home > Print > Print from Your Computer (Mac) > Prevent Smudged Printouts and Paper Jams When
Printing on Both Sides of the Paper (Mac)
Prevent Smudged Printouts and Paper Jams When Printing on Both
Sides of the Paper (Mac)
Some types of print media may need more drying time when using the 2-sided feature. Change the Advanced 2sided Settings option if you have problems with smudged 2-sided printouts or paper jams.
1. From an application, such as Apple TextEdit, click the File menu, and then select Print.
2. Select Brother MFC-XXXX (where XXXX is your model name).
For more page setup options, click the Show Details button.
3. Click the application pop-up menu, and then select Layout.
The Layout setting options appear.
4. In the Two-Sided section, select the Short-Edge binding or Long-Edge binding option.
5. Click the application pop-up menu, and then select Print Settings.
The Print Settings options appear.
6. Click the Advanced print settings list.
7. Click the Advanced 2-sided Settings menu.
8. Select one of the following options from the Advanced 2-sided Settings pop-up menu:
OptionDescription
NormalSelect this mode to print at normal speed, using a normal amount of ink.
2-sided 1 (Slower print
speed)
2-sided 2 (Slower print
speed & less ink)
9. Change other printer settings, if needed.
10. Click Print.
Select this mode to print at a slower speed, using a normal amount of ink.
Select this mode to print at the same speed as 2-sided 1 (Slower print
speed), but using less ink.
Related Information
• Print from Your Computer (Mac)
• Paper Handling and Printing Problems
89
Home > Print > Print from Your Computer (Mac) > Print Options (Mac)
Print Options (Mac)
Page Setup
1. Paper Size
Select the size of the paper you want to use. You can either choose from standard paper sizes or create a
custom paper size.
2. Orientation
Select the orientation (portrait or landscape) of your printout.
If your application contains a similar setting, we recommend that you set the orientation using the application.
3. Scale
Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size.
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Layout
1. Pages per Sheet
Select the number of pages to print on a single sheet of paper.
2. Layout Direction
Select the page order when printing multiple pages on a single sheet of paper.
3. Border
Select the type of border to use when printing multiple pages on a single sheet of paper.
4. Two-Sided (available only for certain models)
Select whether to print on both sides of the paper.
5. Reverse page orientation
Select this option to rotate the printed image 180 degrees.
6. Flip horizontally
Select this option to reverse the printed image on the page horizontally from left to right.
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Paper Handling
1. Collate pages
Select this option to print sets of multi-page documents in the original page order. When this option is
selected, one complete copy of your document will print, and then reprint according to the number of copies
you choose. If this option is not selected, then each page will print according to the number of copies chosen
before the next page of the document is printed.
2. Page Order
Select the page order.
3. Scale to fit paper size
Select this option to enlarge or reduce the pages in your document to fit the selected paper size.
4. Destination Paper Size
Select the paper size to print on.
5. Scale down only
Select this option if you want to reduce the pages in your document when they are too large for the selected
paper size. If this option is selected and the document is formatted for a paper size that is smaller than the
paper size you are using, the document will be printed at its original size.
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Print Settings
1. Media Type
Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts
its print settings according to the selected media type.
2. Slow Drying Paper
Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight
blurring of the text.
3. Print Quality
Select the print resolution you want. Because print quality and speed are related, the higher the quality, the
longer it will take to print the document.
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4. Color/Grayscale
Select colour or greyscale printing. The print speed is faster in greyscale mode than it is in colour mode. If
your document contains colour and you select greyscale mode, your document will be printed using 256
levels of greyscale.
5. Advanced
Change Data Transfer Mode
Select the print data transfer mode to improve print quality or print speed.
Advanced 2-sided Settings
Select the print speed for 2-sided printing. Some types of print media may need more drying time when
using the 2-sided feature. Change this option if you have problems with smudged 2-sided printouts or
paper jams.
Other Print Options
Paper Thickness
Select the appropriate paper thickness.
Bi-Directional Printing
Select this option to increase the print speed. When this option is selected, the print head prints in both
directions. When this option is cleared, the print head prints in only one direction, resulting in higher
quality printouts but causing slower print speeds.
Sometimes, the movement of the print head may vary due to environmental conditions. This may be
seen when you print vertical lines and they do not align. If you encounter this problem, turn off the BiDirectional Printing feature.
Color Settings
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