Brother MFC-J985DW User Guide

Online User's Guide
DCP-J785DW MFC-J985DW
© 2016 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents

Table of Contents

Before You Use Your Brother Machine ............................................................................................... 1
Applicable Models .......................................................................................................................................... 2
Definitions of Notes ........................................................................................................................................ 3
Trademarks .................................................................................................................................................... 4
Important Note ............................................................................................................................................... 5
Introduction to Your Brother Machine................................................................................................. 6
Before Using Your Machine ........................................................................................................................... 7
Control Panel Overview ................................................................................................................................. 8
LCD Overview .............................................................................................................................................. 10
Settings Screen Overview ...........................................................................................................................17
Navigate the Touchscreen............................................................................................................................ 19
Access Brother Utilities (Windows®) ............................................................................................................ 20
Uninstall the Brother Software and Drivers (Windows®) .................................................................... 21
Paper Handling.................................................................................................................................... 22
Load Paper................................................................................................................................................... 23
Load Paper in the Paper Tray ............................................................................................................ 24
Load Photo or Photo L Paper in Photo Paper Tray............................................................................ 35
Load Paper in the Manual Feed Slot.................................................................................................. 38
Unprintable Area ................................................................................................................................ 41
Paper Settings.................................................................................................................................... 42
Acceptable Paper and Other Print Media........................................................................................... 45
Load Documents .......................................................................................................................................... 54
Load Documents in the Automatic Document Feeder (ADF) ............................................................. 55
Load Documents on the Scanner Glass ............................................................................................ 57
Unscannable Area.............................................................................................................................. 59
Print ...................................................................................................................................................... 60
Print from Your Computer (Windows®) ........................................................................................................ 61
Print a Photo (Windows®)................................................................................................................... 62
Print a Document (Windows®)............................................................................................................ 63
Cancel a Print Job (Windows®) .......................................................................................................... 64
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®).................................... 65
Print as a Poster (Windows®)............................................................................................................. 66
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®) ................ 67
Print as a Booklet Automatically (Windows®)..................................................................................... 70
Print a Colour Document in Greyscale (Windows®) ........................................................................... 72
Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper
(Windows®) ........................................................................................................................................73
Use a Preset Print Profile (Windows®) ............................................................................................... 74
Change the Default Print Settings (Windows®).................................................................................. 77
Print Settings (Windows®) .................................................................................................................. 78
Print from Your Computer (Mac) ..................................................................................................................83
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Scan...................................................................................................................................................... 96
Scan Using the Scan Button on Your Brother Machine ............................................................................... 97
Web Services for Scanning on Your Network (Windows Vista® SP2 or greater, Windows® 7,
Windows® 8 and Windows® 10)....................................................................................................... 113
Change Scan Button Settings from ControlCenter4 (Windows®)..................................................... 118
Scan from Your Computer (Windows®)...................................................................................................... 125
Scan Using ControlCenter4 Home Mode (Windows®) ..................................................................... 126
Scan Using ControlCenter4 Advanced Mode (Windows®)............................................................... 141
Scan Using Nuance™ PaperPort™ 14 or Other Windows® Applications......................................... 156
Scan Using Windows® Photo Gallery or Windows® Fax and Scan ................................................. 160
Install BookScan Enhancer and Whiteboard Enhancer (Windows®) ...............................................164
Scan from Your Computer (Mac)................................................................................................................ 165
Copy ................................................................................................................................................... 185
Copy a Document ..................................................................................................................................... 186
Enlarge or Reduce Copied Images ............................................................................................................ 188
Sort Copies ................................................................................................................................................ 189
Make Page Layout Copies ( N in 1 or Poster)............................................................................................ 190
2-sided Copy .............................................................................................................................................. 194
Copy an ID Card ........................................................................................................................................ 197
Copy in Ink Save Mode ............................................................................................................................. 199
Copy Options ............................................................................................................................................. 200
Fax ...................................................................................................................................................... 203
Send a Fax.................................................................................................................................................204
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Receive a Fax ............................................................................................................................................ 221
Voice Operations and Fax Numbers .......................................................................................................... 256
Telephone Services and External Devices................................................................................................. 268
Fax Reports ............................................................................................................................................... 286
PC-FAX ...................................................................................................................................................... 289
PC-FAX for Windows®...................................................................................................................... 290
PC-FAX for Mac ...............................................................................................................................314
PhotoCapture Center ........................................................................................................................ 317
Print Photos Directly from Media................................................................................................................ 318
Compatible Memory Cards and USB Flash Drives ..........................................................................319
Important Information about PhotoCapture Center .......................................................................... 320
Print Photos from Media Using the Photo Button on the Brother Machine ...................................... 321
Copy Photos from Media to a Computer....................................................................................................335
Before Copying Photos .................................................................................................................... 336
Copy Photos from Media Over a Local Connection ......................................................................... 337
Copy Photos from Media Over a Network Connection..................................................................... 338
Print Photos from ControlCenter4 (Windows®).......................................................................................... 339
Edit Photos Using ControlCenter4 (Windows®) ............................................................................... 341
Network .............................................................................................................................................. 343
Get Started.................................................................................................................................................344
Supported Basic Network Features.................................................................................................. 345
Network Management Software and Utilities ............................................................................................. 346
Learn about Network Management Software and Utilities ............................................................... 347
Additional Methods of Configuring Your Brother Machine for a Wireless Network .................................... 348
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Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected
Setup™ (WPS) or AOSS™................................................................................................................ 350
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................. 351
Use Wi-Fi Direct®............................................................................................................................. 356
Advanced Network Features......................................................................................................................365
Technical Information for Advanced Users................................................................................................. 367
Security .............................................................................................................................................. 372
Lock the Machine Settings ......................................................................................................................... 373
Mobile/Web Connect......................................................................................................................... 378
Use Web Services from Your Brother Machine.......................................................................................... 379
Use Brother Web Services.........................................................................................................................380
Print with Google Cloud Print™.................................................................................................................. 382
Print with AirPrint........................................................................................................................................ 383
Print with Mopria®...................................................................................................................................... 384
Print and Scan from a Mobile Device.........................................................................................................385
Print and Scan Using Near-Field Communication (NFC)...........................................................................386
ControlCenter .................................................................................................................................... 387
ControlCenter4 (Windows®)....................................................................................................................... 388
Change the Operation Mode in ControlCenter4 (Windows®) .......................................................... 389
Scan Using ControlCenter4 Home Mode (Windows®) ..................................................................... 391
Scan Using ControlCenter4 Advanced Mode (Windows®)............................................................... 392
Set Up the Brother Machine Using ControlCenter4 (Windows®) ..................................................... 393
Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows®)..................................... 395
ControlCenter2 (Mac)................................................................................................................................. 397
Troubleshooting................................................................................................................................ 402
Error and Maintenance Messages ............................................................................................................. 403
Document Jams ......................................................................................................................................... 416
Printer Jam or Paper Jam .......................................................................................................................... 420
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If You Are Having Difficulty with Your Machine .......................................................................................... 431
Check the Machine Information ................................................................................................................. 456
Reset Your Brother Machine ...................................................................................................................... 457
Routine Maintenance ........................................................................................................................ 459
Replace the Ink Cartridges......................................................................................................................... 460
Clean Your Brother Machine ...................................................................................................................... 463
Clean the Print Head from Your Computer (Windows®)................................................................... 467
Check Your Brother Machine .....................................................................................................................477
Monitor Machine Status from Your Computer (Windows®) .............................................................. 483
Correct the Paper Feed to Clear Vertical Lines.......................................................................................... 490
Pack and Ship Your Brother Machine ........................................................................................................491
Machine Settings............................................................................................................................... 493
Change Machine Settings from the Control Panel ..................................................................................... 494
Change Machine Settings from Your Computer......................................................................................... 529
Appendix............................................................................................................................................ 542
Specifications ............................................................................................................................................. 543
Enter Text on Your Brother Machine ..........................................................................................................550
Supply Specifications ................................................................................................................................. 551
Information Regarding Recycled Paper ..................................................................................................... 552
Glossary............................................................................................................................................. 553
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Home > Before You Use Your Brother Machine

Before You Use Your Brother Machine

Applicable Models
Definitions of Notes
Trademarks
Important Note
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Home > Before You Use Your Brother Machine > Applicable Models

Applicable Models

This User's Guide applies to the following models:
2.7 inch Touchscreen LCD models: DCP-J785DW/MFC-J985DW
Related Information
Before You Use Your Brother Machine
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Home > Before You Use Your Brother Machine > Definitions of Notes

Definitions of Notes

We use the following symbols and conventions throughout this User's Guide:
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
NOTE
NOTE specifies the operating environment, conditions for installation, or special conditions of use.
Tips icons provide helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Bold
Bold style identifies buttons on the machine's control panel or computer screen.
Italics
Italicised style emphasises an important point or refers you to a related topic.
[Courier New]
Courier New font identifies messages shown on the machine's LCD.
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Before You Use Your Brother Machine
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Home > Before You Use Your Brother Machine > Trademarks

Trademarks

Microsoft, Windows, Windows Vista, Windows Server, SharePoint, Internet Explorer, Word, Excel, PowerPoint, OneNote, OneDrive and Windows Phone are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Mac, Safari, iPad, iPad mini, iPhone, iPod touch and OS X are trademarks of Apple Inc., registered in the United States and other countries.
AirPrint is a trademark of Apple Inc.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Memory Stick PRO Duo, Memory Stick Duo, Memory Stick Micro and M2 are trademarks of Sony Corporation.
The SDHC Logo is a trademark of SD-3C, LLC.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, Wi-Fi Alliance, Wi-Fi Direct and Wi-Fi Protected Access are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance®.
Flickr is a trademark of Yahoo! Inc.
Android, Android Market, Google Cloud Print, Google Drive, Picasa Web Albums, Google Play and Google Chrome are trademarks of Google, Inc. Use of these trademarks are subject to Google Permissions.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote is a trademark of Evernote Corporation and used under a license.
The Mopria is a trademark of Mopria Alliance, Inc.
WordPerfect is a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States and/or other countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
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Home > Before You Use Your Brother Machine > Important Note

Important Note

Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country.
Not all models are available in all countries.
Windows® XP in this document represents Windows® XP Professional, Windows® XP Professional x64 Edition and Windows® XP Home Edition.
Windows Server® 2003 in this document represents Windows Server® 2003, Windows Server® 2003 x64 Edition, Windows Server® 2003 R2 and Windows Server® 2003 R2 x64 Edition.
Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
In this User's Guide, the LCD messages of the MFC-J985DW are used unless otherwise specified.
In this User's Guide, the illustrations of the MFC-J985DW are used unless otherwise specified.
Unless otherwise specified, the screens in this manual are from Windows® 7 and OS X v10.9.x. Screens on your computer may vary depending on your operating system.
The contents of this guide and the specifications of this product are subject to change without notice.
This documentation is for both MFC and DCP models. Where it says 'MFC' in this User's Guide, read 'MFC­xxxx' as 'DCP-xxxx'. DCP models are not equipped with a fax function.
Related Information
Before You Use Your Brother Machine
5
Home > Introduction to Your Brother Machine

Introduction to Your Brother Machine

Before Using Your Machine
Control Panel Overview
LCD Overview
Settings Screen Overview
Navigate the Touchscreen
Access Brother Utilities (Windows®)
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Home > Introduction to Your Brother Machine > Before Using Your Machine

Before Using Your Machine

Before attempting any printing operation, confirm the following:
Make sure you have installed the Brother software and drivers.
For USB or network cable users: Make sure the interface cable is physically secure.
Selecting the correct type of paper
For high quality printing, it is important to select the correct type of paper. Be sure to read the information about acceptable paper before buying paper, and to determine the printable area depending on the settings in the printer driver.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a document into the computer. Fax sending will not be stopped during printing from your computer. However, when the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing when copying or fax receiving has finished.
DCP models do not support the fax feature.
Firewall (Windows®)
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you may need to configure the firewall settings. If you are using the Windows® Firewall and you installed the Brother
software and drivers from the CD-ROM, the necessary firewall settings have already been set. If you are using any other personal firewall software, see the User's Guide for your software or contact the software manufacturer.
Related Information
Introduction to Your Brother Machine
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Home > Introduction to Your Brother Machine > Control Panel Overview
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Control Panel Overview

The control panel will vary depending on your model.
1. NFC (Near Field Communication) logo
(MFC-J985DW)
If your Android™ device supports the NFC feature, you can print from your device or scan documents to
your device by touching it to the NFC logo on the control panel. You must download and install Brother iPrint&Scan to your Android™ device to use this feature.
Make sure the NFC settings of both your Brother machine and your Android™ device are set to On.
2. 2.7"(67.5 mm) Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on this touchscreen.
Adjust the angle of the touchscreen LCD and touchpanel by lifting it.
3. Touchpanel
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Home screen.
While the machine is in Sleep Mode, the Home icon blinks.
(Cancel)
Press to cancel an operation (available when illuminated in red).
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4. Power On/Off
Press to turn the machine on.
Press and hold down
stay on for a few seconds before turning itself off. If you have connected an external telephone or TAD, it is always available.
If you turn the machine off using , it will still clean the print head periodically to maintain print quality. To
prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times.
to turn the machine off. The touchscreen will display [Shutting Down] and will
Related Information
Introduction to Your Brother Machine
Print and Scan Using Near-Field Communication (NFC)
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Home > Introduction to Your Brother Machine > LCD Overview
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LCD Overview

MFC-J985DW
There are two Home screens that you can access by pressing d or c.
From the Home screens, you can access Wi-Fi setup, Shortcuts, Ink levels and Setup screens.
Home Screen 1
This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready Mode screen. When displayed, this indicates that your machine is Ready for the next command.
Home Screen 1 provides access to [Fax], [Copy] and [Scan] operations.
Home Screen 2
Home Screen 2 provides access to additional features, such as [Photo], [Web] and [Apps] operations.
1. Date & Time
Displays the date and time set on the machine.
2. Quiet Mode
This icon appears when the [Quiet Mode] setting is set to [On].
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
3.
Wireless Status
Each icon in the following table shows the wireless network status.
Your machine has not been connected to the wireless access point.
Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide.
Wireless network is connected.
A three-level indicator in each of the Home screens displays the current wireless signal strength.
The wireless access point cannot be detected.
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The wireless setting is disabled.
You can configure wireless settings by pressing the Wireless Status button.
4. [Shortcuts]
Create Shortcuts for frequently-used operations such as sending a fax, copying, scanning and using Web Connect.
There are three Shortcuts screens. You can program four shortcuts on each screen.
To display the other Shortcuts screens, press d or c.
5. [Ink]
Displays the available ink volume. Press to access the [Ink] menu.
When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink colour.
6. [Settings]
Press to access the [Settings] menu.
7. Modes:
[Fax]
Press to access Fax mode.
[Copy]
Press to access Copy mode.
[Scan]
Press to access Scan mode.
[Photo]
Press to access Photo mode.
[Web]
Press to connect the Brother machine to an Internet service.
For more detailed information, see the Web Connect Guide: support.brother.com/manuals
[Apps]
Press to connect the Brother machine to the Brother Apps service.
For more detailed information, see the Web Connect Guide:
8. [Stored Fax(es):]
support.brother.com/manuals
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When [Fax Preview] is set to [Off], [Stored Fax(es)] displays how many received faxes are in the
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machine's memory.
Press [Print] to print the faxes.
9. [New Fax(es):]
When [Fax Preview] is set to [On], [New Fax(es)] displays how many new faxes you have received and stored in the memory.
Press [View] to view the faxes on the touchscreen.
10. Warning icon
The warning icon appears when there is an error or maintenance message; press [Detail] to view it,
and then press to return to Ready mode.
This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
DCP-J785DW
There are two Home screens that you can access by pressing d or c.
From the Home screens, you can access Wi-Fi setup, Shortcuts, Ink levels and Setup screens.
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Home Screen 1
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This screen shows the machine’s status when the machine is idle. This Home screen is also called the Ready Mode screen. When displayed, this indicates that your machine is Ready for the next command.
Home Screen 1 provides access to [Copy], [Scan] and [Photo] operations.
Home Screen 2
Home Screen 2 provides access to additional features, such as [Web] and [Apps] operations.
1. Quiet Mode
This icon appears when the [Quiet Mode] setting is set to [On].
The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
2. Wireless Status
Each icon in the following table shows the wireless network status.
Your machine has not been connected to the wireless access point.
Press this button to configure wireless settings. For more detailed information, see the Quick Setup Guide.
Wireless network is connected.
A three-level indicator in each of the Home screens displays the current wireless signal strength.
The wireless access point cannot be detected.
The wireless setting is disabled.
You can configure wireless settings by pressing the Wireless Status button.
3. [Shortcuts]
Create Shortcuts for frequently-used operations such as making a copy, scanning and using Web Connect.
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There are three Shortcuts screens. You can program four shortcuts on each screen.
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To display the other Shortcuts screens, press d or c.
4. [Ink]
Displays the available ink volume. Press to access the [Ink] menu.
When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink colour.
5. [Settings]
Press to access the [Settings] menu.
6. Modes:
[Scan]
[Apps]
7. Warning icon
[Copy]
Press to access Copy mode.
Press to access Scan mode.
[Photo]
Press to access Photo mode.
[Web]
Press to connect the Brother machine to an Internet service.
For more detailed information, see the Web Connect Guide:
Press to connect the Brother machine to the Brother Apps service.
For more detailed information, see the Web Connect Guide:
support.brother.com/manuals
support.brother.com/manuals
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The warning icon appears when there is an error or maintenance message; press [Detail] to view it,
and then press to return to Ready mode.
This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
Related Information
Introduction to Your Brother Machine
Message from Brother
Reduce Printing Noise
Reset Functions
Reset Your Brother Machine
Check the Ink Volume
Settings Screen Overview
Error and Maintenance Messages
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Home > Introduction to Your Brother Machine > LCD Overview > Message from Brother

Message from Brother

If you use Brother Web Connect and [New Function Notice] is set to [On], notifications about cloud services will appear on the Home screen.
Check for new notifications by pressing [Detail].
Related Information
LCD Overview
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Home > Introduction to Your Brother Machine > Settings Screen Overview
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Settings Screen Overview

DCP-J785DW
The touchscreen shows the machine's status when you press [Settings].
Use the Settings menu to access all of your Brother machine's settings.
1. [Maintenance]
Press to access the [Maintenance] menu.
Use options in the Maintenance menu to check and improve print quality, clean the print head and check the ink volume.
2. [Paper Type]
Press to access the [Paper Type] menu.
3. [Quiet Mode]
Displays the Quiet Mode setting.
Press to access the [Quiet Mode] menu.
When this menu is set to [On],
4. [Date & Time]
Displays the date and time.
Press to access the [Date & Time] menu.
5. [Wi-Fi]
Press to set up a wireless network connection.
If you are using a wireless connection, a three-level indicator on the screen displays the current wireless
signal strength.
6. [Paper Size]
Press to access the [Paper Size] menu.
7. [All Settings]
Press to access a menu of all of your machine's settings.
is displayed on the Home screen.
MFC-J985DW
The touchscreen shows the machine's status when you press [Settings].
Use the Settings menu to access all of your Brother machine's settings.
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1. [Maintenance]
Press to access the [Maintenance] menu.
Use options in the Maintenance menu to check and improve print quality, clean the print head and check the ink volume.
2. [Quiet Mode]
Displays the Quiet Mode setting.
Press to access the [Quiet Mode] menu.
When this menu is set to [On], is displayed on the Home screen.
3. [Fax Preview]
Displays the Fax Preview setting.
Press to access the [Fax Preview] menu.
4. Receive Mode
Displays the current Receive Mode.
[Fax] (Fax Only)
[Fax/Tel]
[External TAD]
[Manual]
5. [Date & Time]
Displays the date and time.
Press to access the [Date & Time] menu.
6. [Wi-Fi]
Press to set up a wireless network connection.
If you are using a wireless connection, a three-level indicator
signal strength.
7. [Tray Setting]
Press to access the [Tray Setting] menu.
Use options in the Tray setting menu to change the paper size and type.
8. [All Settings]
Press to access a menu of all of your machine's settings.
on the screen displays the current wireless
Related Information
Introduction to Your Brother Machine
LCD Overview
Check the Ink Volume
18
Home > Introduction to Your Brother Machine > Navigate the Touchscreen

Navigate the Touchscreen

Press your finger on the touchscreen to display and access all the settings and features and their available options. Press d c or a b to scroll through them.
IMPORTANT
DO NOT press the touchscreen with a sharp object such as a pen or stylus. It may damage the machine.
DO NOT touch the touchscreen immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.
Related Information
Introduction to Your Brother Machine
19
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)

Access Brother Utilities (Windows®)

Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
Windows® XP, Windows Vista® and Windows® 7
Click
Windows® 8
Tap or click (Brother Utilities) either on the Start screen or the desktop.
Windows® 8.1
Move your mouse to the lower left corner of the Start screen and click
device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
Windows® 10
Click
2. Select your machine.
(Start) > All Programs > Brother > Brother Utilities.
> All apps > Brother > Brother Utilities.
(if using a touch-based
3. Select the operation you want to use.
Related Information
Introduction to Your Brother Machine
Uninstall the Brother Software and Drivers (Windows®)
20
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother
Software and Drivers (Windows®)

Uninstall the Brother Software and Drivers (Windows®)

1. Do one of the following:
Windows® XP, Windows Vista® and Windows® 7
Click (Start) > All Programs > Brother > Brother Utilities.
Windows® 8
Tap or click
Windows® 8.1
Move your mouse to the lower left corner of the Start screen and click
device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
Windows® 10
Click
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
> All apps > Brother > Brother Utilities.
(Brother Utilities) either on the Start screen or the desktop.
(if using a touch-based
Related Information
Access Brother Utilities (Windows®)
21
Home > Paper Handling

Paper Handling

Load Paper
Load Documents
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Home > Paper Handling > Load Paper

Load Paper

Load Paper in the Paper Tray
Load Photo or Photo L Paper in Photo Paper Tray
Load Paper in the Manual Feed Slot
Unprintable Area
Paper Settings
Acceptable Paper and Other Print Media
Error and Maintenance Messages
Paper Handling and Printing Problems
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Home > Paper Handling > Load Paper > Load Paper in the Paper Tray

Load Paper in the Paper Tray

Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray
Load Photo Paper in the Paper Tray
Load Envelopes in the Paper Tray
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