Brother MFC-J450DW, MFC-J470DW, MFC-J475DW Advanced User Guide

Advanced User’s Guide

MFC-J450DW
MFC-J470DW
MFC-J475DW

Version 0

USA/CAN

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Please read the Safety

Instructions before you set up your machine. See
this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your machine

and installing the drivers and software for the
operating system and connection type you are
using.

Basic User’s Guide Learn the basic Fax, Copy and Scan operations and

how to replace consumables. See troubleshooting
tips.

Advanced User’s Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing
routine maintenance.

Software and Network
User’s Guide

This Guide provides instructions for Scanning,
Printing, PC-Fax and other operations that can be
performed by connecting your Brother machine to a
computer. You can also find useful information
about using the Brother ControlCenter utility, using
your machine in a network environment, and
frequently used terms.

Printed / In the box

Printed / In the box

Printed / In the box

PDF file / CD-ROM

HTML file/CD-ROM

Web Connect Guide This Guide provides useful information about

accessing Internet services from the Brother
machine, as well as downloading images, printing
data and uploading files directly to Internet services.

AirPrint Guide This Guide provides information for using AirPrint to

print from OS X v10.7.x, 10.8.x and your iPhone,
iPod touch, iPad, or other iOS device to your Brother
machine without installing a printer driver.

Google Cloud Print
Guide

Mobile Print/Scan Guide
for Brother iPrint&Scan

This Guide provides details on how to use Google
Cloud Print™ services for printing over the Internet.

This Guide provides useful information about
printing from your mobile device and scanning from
your Brother machine to your mobile device when
connected to a Wi-Fi network.

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Visit us at http://solutions.brother.com/.

PDF file / Brother

Solutions Center

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Solutions Center

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Solutions Center

PDF file / Brother

Solutions Center

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i

Table of Contents

1 General setup 1

IMPORTANT NOTE...............................................................................................1

Memory Storage .................................................................................................... 1

Volume Settings (MFC models).............................................................................1

Ring Volume .................................................................................................... 1

Beeper Volume................................................................................................2

Speaker Volume..............................................................................................2

Automatic Daylight Saving Time (MFC models)....................................................3

Sleep Mode ........................................................................................................... 3

LCD screen............................................................................................................ 4

Setting the backlight brightness....................................................................... 4

Setting the Dim Timer for the backlight ........................................................... 4

Mode Timer (MFC models)....................................................................................4

2 Security features (MFC models) 5

TX Lock ................................................................................................................. 5

Setting and changing the TX Lock password ..................................................5

Turning TX Lock on/off ....................................................................................6

3 Sending a fax (MFC models) 7

Additional sending options.....................................................................................7

Sending faxes using multiple settings .............................................................7

Stop faxing....................................................................................................... 7

Contrast ...........................................................................................................7

Changing fax resolution...................................................................................8

Setting your changes as the new default.........................................................9

Restoring fax options to the factory settings.................................................... 9

Additional sending operations................................................................................9

Sending a fax manually ...................................................................................9

Sending a fax at the end of a conversation .....................................................9

Dual Access (Black & White only) ................................................................. 10

Broadcasting (Black & White only) ................................................................10

Real Time Transmission ................................................................................ 12

Overseas Mode ............................................................................................. 12

Checking and canceling waiting jobs............................................................. 13

ii

4 Receiving a fax (MFC models) 14

Memory Receive (Black & White only) ................................................................ 14

Printing a fax from the memory ..................................................................... 14

PC-Fax Receive (Windows

Turning off Memory Receive operations........................................................15

Changing Memory Receive operations .........................................................16

Additional receiving operations............................................................................16

Receiving faxes into memory when paper tray is empty ............................... 16

Printing a reduced incoming fax ....................................................................16

Receiving a fax at the end of a conversation.................................................17

®

) ........................................................................14

5 Dialing and storing numbers (MFC models) 18

Voice operations..................................................................................................18

Tone or Pulse (Canada only).........................................................................18

Fax/Tel mode................................................................................................. 18

Caller ID......................................................................................................... 18

Special line considerations ............................................................................ 19

Additional dialing operations................................................................................ 21

Outgoing Call history .....................................................................................21

Caller ID history .............................................................................................21

Dialing access codes and credit card numbers .............................................22

Additional ways to store numbers ........................................................................ 23

Storing Speed Dial numbers from the Outgoing Call history .........................23

Storing Speed Dial numbers from the Caller ID history.................................23

Setting up Groups for Broadcasting ..............................................................24

6Printing reports 26

Fax reports (MFC models)...................................................................................26

Transmission Verification Report...................................................................26

Fax Journal (activity report) ...........................................................................26

Reports ................................................................................................................27

How to print a report ......................................................................................27

7 Making copies 28

Copy options ........................................................................................................ 28

Stop copying..................................................................................................28

Improving copy quality...................................................................................28

Enlarging or reducing copies .........................................................................29

Making N in 1 copies or a poster (Page Layout) ...........................................30

2 in 1 ID copy (Page Layout) .........................................................................32

Sorting copies ................................................................................................32

Adjusting Density ........................................................................................... 33

Remove Background Color ...........................................................................33

2-sided copying (MFC models)......................................................................34

Setting your changes as the new default.......................................................35

Restoring all settings to the factory settings ..................................................35

iii

A Routine maintenance 36

Cleaning and checking the machine....................................................................36

Cleaning the outside of the machine ............................................................. 36

Cleaning the machine’s printer platen ........................................................... 37

Cleaning the paper feed rollers .....................................................................38

Cleaning the paper pick-up rollers .................................................................39

Checking the ink volume ............................................................................... 40

Packing and shipping the machine......................................................................40

B Glossary 43

C Index 47

iv

v

General setup 1

1

IMPORTANT NOTE 1

 Most of the illustrations in this User's Guide show the MFC-J470DW.

1

Memory Storage 1

Your menu settings are stored permanently,
and, in the event of a power failure, will not be
lost. Temporary settings (for example,
Overseas Mode) will be lost. If you have
chosen Set New Default for your

preferred FAX
settings will not be lost. However, you may
have to reset the date and time.

1

MFC models only

1

and COPY settings, those

Volume Settings (MFC models)

Ring Volume 1

You can choose a range of ring volume
levels, from High to Off. The machine will
keep your new default setting until you
change it.

While the machine is idle, press d or c
to adjust the volume level. The LCD shows
the current setting, and each key press will
change the volume to the next level.

You can also change the volume through the
menu by following the instructions below:

Setting the Ring Volume from the menu

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1

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose Volume.

Press OK.

d Press a or b to choose Ring.

Press OK.

e Press a or b to choose Low, Med, High

or Off.
Press OK.

f Press Stop/Exit.

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Chapter 1

Beeper Volume 1

When the beeper is on, the machine will
make a sound when you press a key, make a
mistake, or after you send or receive a fax.

You can choose a range of sound volume
levels, from High to Off.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose Volume.

Press OK.

d Press a or b to choose Beeper.

Press OK.

e Press a or b to choose Low, Med, High

or Off.
Press OK.

f Press Stop/Exit.

Speaker Volume 1

You can choose a range of speaker volume
levels, from High to Off.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose Volume.

Press OK.

d Press a or b to choose Speaker.

Press OK.

e Press a or b to choose Low, Med, High

or Off.
Press OK.

f Press Stop/Exit.

You can also adjust the speaker volume by
pressing Hook.

a Press Hook.

b Press d or c .

Each key press changes the volume to
the next setting. This setting will stay
until you change it again.

c Press Hook.

2

General setup

Automatic Daylight Saving Time (MFC models)

You can set the machine to change
automatically for daylight saving time. It will
reset itself forward one hour in the Spring and
backward one hour in the Fall. Make sure you
have set the correct date and time in the
Date & Time setting.

The factory setting is Off, so you will have to
turn on Automatic Daylight Saving Time as
follows.

a Press Menu.
b Press a or b to choose

Initial Setup.
Press OK.

c Press a or b to choose Date & Time.

Press OK.

Sleep Mode 1

You can choose how long the machine must

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be idle (up to 60 minutes) before it goes into
Sleep Mode. The timer will restart if any
operation is carried out on the machine.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose Sleep Mode.

Press OK.

d Press a or b to choose 1Min, 2Mins,

3Mins, 5Mins, 10Mins, 30Mins or
60Mins to choose which is the length of

time the machine is idle before entering
Sleep Mode.
Press OK.

e Press Stop/Exit.

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d Press a or b to choose

Auto Daylight.
Press OK.

e Press a or b to choose On (or Off).

Press OK.

f Press Stop/Exit.

3

Chapter 1

LCD screen 1

Setting the backlight brightness 1

You can adjust the brightness of the LCD
backlight. If you are having difficulty reading
the LCD, try changing the brightness setting.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose Backlight.

Press OK.

Mode Timer (MFC models)

The machine’s control panel has four
temporary mode keys: FAX, SCAN, COPY
and WEB. You can change the amount of
time the machine takes after the last Fax,
Scan, Copy or Web operation before it
returns to Ready mode. If you choose Off,
the machine stays in the mode you used last.

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e Press a or b to choose Light, Med or

Dark.

Press OK.

f Press Stop/Exit.

Setting the Dim Timer for the backlight

You can set how long the LCD backlight stays
on after the last key press.

a Press Menu.
b Press a or b to choose

General Setup.
Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose Dim Timer.

Press OK.

a Press Menu.
b Press a or b to choose

General Setup.

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Press OK.

c Press a or b to choose Mode Timer.

Press OK.

d Press a or b to choose 0Sec, 30Secs,

1Min, 2Mins, 5Mins or Off.

Press OK.

e Press Stop/Exit.

e Press a or b to choose 10Secs,

20Secs, 30Secs or Off.
Press OK.

f Press Stop/Exit.

4

NOTE

NOTE

Security features

2

(MFC models)

TX Lock 2

TX Lock lets you prevent unauthorized
access to the machine.

While TX Lock is On, the following operations
are available:

 Receiving faxes

 PC-Fax Receive

(If PC-Fax Receive was already On)

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While the TX Lock feature is turned on, your machine
will receive faxes and store them in its memory.
Then, when TX Lock is turned off, the faxes will be
sent to your chosen PC.

While TX Lock is On, the following operations
are NOT available:

 Operation from the control panel

 PC printing

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2

Setting and changing the TX Lock password 2

2

If you have already set the password, you
will not need to set it again.

Setting the password 2

Make a careful note of your password.

a Press Menu.
b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous.
Press OK.

If you forget the TX Lock password, call
Brother Customer Service. (See Basic
User’s Guide: Brother numbers.)

d Press a or b to choose TX Lock.

Press OK.

e Enter a four-digit number for the

password.
Press OK.

f When the LCD shows Verify: re-enter

the password.
Press OK.

g Press Stop/Exit.

5

Chapter 2

NOTE

Changing the password 2

a Press Menu.
b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous.
Press OK.

d Press a or b to choose TX Lock.

Press OK.

e Press a or b to choose Set Password.

Press OK.

f Enter the four-digit number of the

current password.
Press OK.

g Enter a four-digit number for the new

password.
Press OK.

Turning TX Lock on/off 2

Turning TX Lock on 2

a Press Menu.
b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous.
Press OK.

d Press a or b to choose TX Lock.

Press OK.

e Press a or b to choose Set TX Lock.

Press OK.

f Enter the registered four-digit password.

Press OK.
The machine goes offline and the LCD
shows TX Lock Mode.

h When the LCD shows Verify: re-enter

the new password.
Press OK.

i Press Stop/Exit.

Turning TX Lock off 2

a Press Menu.
b Enter the registered four-digit password.

Press OK.
TX Lock is turned off.

If you enter the wrong password, the
screen shows Wrong Password and
stays offline. The machine will stay in
TX Lock Mode until the registered
password is entered.

6

NOTE

Sending a fax

3

(MFC models)

Additional sending options

Sending faxes using multiple settings 3

When you send a fax, you can choose a
combination of settings, such as

Fax Resolution, Contrast,
Glass ScanSize, and Real Time TX.

You can also choose: Outgoing Call,
Caller ID hist., Address Book,
Broadcasting, Overseas Mode,
Set New Default, and Factory Reset.

Some settings are only available when
sending black & white faxes.

a Load your document.

b Press (FAX).

The LCD shows:

3

3

• Most settings are temporary and the
machine returns to its default settings after
you send a fax.

• You can save some of the settings you
use most often by making them the default
settings. These settings will stay until you
change them again. (See Setting your
changes as the new default on page 9.)

3

Stop faxing 3

To stop faxing, press Stop/Exit.

Contrast 3

If your document is very light or very dark, you
may want to change the contrast. For most
documents, the factory setting Auto can be
used. Auto chooses the suitable contrast for
your document.
Choose Light when sending a light
document. Choose Dark when sending a
dark document.

c Press a or b to choose the setting you

want to change.
Press OK.

d Press a or b to choose an option.

Press OK.

e Repeat steps c to d to change

additional settings.

f Enter the fax number.
g Press Black Start or Color Start.

a Load your document.

b Press (FAX).

c Press a or b to choose Contrast.

Press OK.

d Press a or b to choose Auto, Light or

Dark.

Press OK.

e Enter the fax number.
f Press Black Start or Color Start.

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Chapter 3

NOTE

NOTE

Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting in either of the following conditions:

• When you send a color fax.

• When you choose Photo as the Fax
Resolution.

Changing fax resolution 3

The quality of a fax can be improved by
changing the fax resolution.

a Load your document.

b Press (FAX).

c Press a or b to choose

Fax Resolution.
Press OK.

d Press a or b to choose the resolution

you want.
Press OK.

e Enter the fax number.

You can choose four different resolution
settings for black & white faxes and two for
color faxes.

Black & White

Standard Suitable for most typed

documents.

Fine Good for small print and

transmits a little slower than

Standard resolution.

S.Fine Good for small print or artwork

and transmits slower than

Fine resolution.

Photo Use when the document has

varying shades of gray or is a
photograph. Photo has the
slowest transmission.

Color

Standard Suitable for most typed

documents.

Fine Use when the document is a

photograph. The transmission
time is slower than Standard
resolution.

f Press Black Start or Color Start.

If you choose S.Fine or Photo and then
use the Color Start key to send a fax, the
machine will send the fax using the Fine
setting.

8

Sending a fax (MFC models)

NOTE

Setting your changes as the new default 3

You can store the fax options you use
frequently for Fax Resolution,

Contrast, Glass ScanSize and
Real Time TX by saving them as the

default settings. These settings will stay until
you change them again.

a Press (FAX).

b Press a or b to choose the setting you

want to change, and press OK. Then
press a or b to choose your new option.
Press OK.

Repeat this step for each setting you
want to change.

c After changing the last setting, press

a or b to choose Set New Default.
Press OK.

d Press 1 to choose Yes.

Additional sending operations

Sending a fax manually 3

Manual transmission lets you hear the
dialing, ringing and fax-receiving tones while
sending a fax.

To send a multi-page fax, use the ADF.

a Load your document.

b Press (FAX).

c To listen for a dial tone, press Hook.
d Dial the fax number.
e When you hear the fax tones, press

Black Start or Color Start.
If you are using the scanner glass, press

1 to send the fax.

3

3

e Press Stop/Exit.

Restoring fax options to the factory settings 3

You can restore all the fax options you have
changed back to the factory settings. These
settings will stay until you change them again.

a Press (FAX).

b Press a or b to choose

Factory Reset.
Press OK.

c Press 1 to choose Yes.
d Press Stop/Exit.

Sending a fax at the end of a conversation 3

At the end of a conversation, you can send a
fax to the other party before you both hang
up.

a Ask the other party to wait for fax tones

(beeps) and then to press the Start or
Send key before hanging up.

b Load your document.

c Press (FAX).

d Press Black Start or Color Start.

 If you are using the scanner glass,

press 1 to send a fax.

e Replace the handset of the external

phone.

9

Chapter 3

NOTE

Dual Access (Black & White only) 3

You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD shows the new job
number.

The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.

If the Out of Memory message
appears, press Stop/Exit to cancel or
Black Start to send the pages scanned so
far.

Broadcasting (Black & White only) 3

How to broadcast a fax 3

a Load your document.

b Press (FAX).

c Press a or b to choose

Advanced Settings.
Press OK.

d Press a or b to choose Broadcasting.

Press OK.

e You can add numbers to the broadcast

in the following ways:

 Press a or b to choose Add Number

and press OK. Enter a number using
the dial pad.

Press OK.

 Press a or b to choose

Address Book and press OK.

Broadcasting is automatically sending the
same fax message to more than one fax
number. You can include Groups, Speed Dial
numbers, and up to 50 manually dialed
numbers in the same broadcast.

After the broadcast is finished, a Broadcast
Report will be printed.

Before you begin the broadcast 3

Speed Dial numbers must be stored in the
machine's memory before they can be used
in a broadcast. (See Basic User’s Guide:
Storing Speed Dial numbers.)

Group numbers must also be stored in the
machine's memory before they can be used
in a broadcast. Group numbers include many
stored Speed Dial numbers for easier dialing.
(See Setting up Groups for Broadcasting
on page 24.)

Press a or b to choose

Alphabetical Order or
Numerical Order and press OK.

Press a or b to select a number and
press OK.

f After you have entered all the fax

numbers by repeating step e, press

a or b to choose Complete.
Press OK.

10

Sending a fax (MFC models)

NOTE

g Press Black Start.

Faxing from the ADF

 The machine starts scanning and

sending the document.

Faxing from the scanner glass

When the LCD asks you Next Page?,
do one of the following:

 To send a single page, press 2 (or

press Black Start again).

The machine starts sending the
document.

 To send more than one page, press

1 and place the next page on the
scanner glass.

Press OK.

The machine starts scanning the
page. (Repeat this step for each
page.)

After all the pages have been
scanned, press 2 or Black Start to
start.

• If you did not use up any of the numbers
for Groups, you can broadcast faxes to as
many as 90 different numbers.

• The machine’s available memory will vary
depending on the types of jobs in the
memory and the numbers used for
broadcasting. If you broadcast to the
maximum number available, you will not
be able to use Dual Access.

Canceling a Broadcast in progress 3

a Press Menu.
b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Remaining Jobs.
Press OK.
The LCD will show the fax number being
dialed and the Broadcasting job
number.

d Press OK.

The LCD will ask you the following
question:

Cancel Job?
Yes i Press 1
No i Press 2

e Press 1 to cancel the fax number being

dialed.
The LCD will then show the
Broadcasting job number.

f Press OK.

The LCD will ask you the following
question:

Cancel Job?
Yes i Press 1
No i Press 2

g To cancel the broadcast, press 1.
h Press Stop/Exit.

3

• If the Out of Memory message
appears, press Stop/Exit to cancel or
Black Start to send the pages scanned so
far.

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