Brother MFC-J4410DW, MFC-J4610DW Basic User Guide

Download

Basic User’s Guide

MFC-J4410DW MFC-J4610DW

Version B

UK/IRE/GEN

If you need to call Customer Service

Complete the following information for future reference:

Model Number: MFC-J4410DW and MFC-J4610DW (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

User's Guides and where do I find them?

Which Guide? What's in it? Where is it?

Product Safety Guide Read this Guide first. Read the Safety Instructions

before you set up your machine. See this Guide for trademarks and legal limitations.

Quick Setup Guide Follow the instructions for setting up your machine,

and installing the drivers and software for the operating system and connection type you are using.

Basic User’s Guide Learn the basic Fax, Copy, Scan and PhotoCapture

Center™ operations and how to replace consumables. See troubleshooting tips.

Advanced User’s Guide Learn more advanced operations: Fax, Copy,

security features, printing reports and performing routine maintenance.

Software User’s Guide Follow these instructions for Printing, Scanning,

Network Scanning, PhotoCapture Center™, Remote Setup, PC-Fax, Web Services (Scan), and using the Brother ControlCenter utility.

NetworkUser’sGuide This Guide provides useful information about wired

and wireless network settings and security settings using the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips.

Printed / In the box

PDF file / CD-ROM

Web Connect Guide This Guide provides useful information about

accessing Internet services from the Brother machine, as well as downloading images, printing data and uploading files directly to Internet services.

AirPrint Guide This Guide provides information for using AirPrint to

print from Mac OS X v10.7.x and your iPhone, iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver.

Google Cloud Print Guide

This Guide provides information about how to use Google Cloud Print™ services for printing over the Internet.

Wi-Fi Direct™ Guide This Guide provides information about how to

configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard.

Mobile Print/Scan Guide for Brother iPrint&Scan

This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi-Fi network.

This may differ depending on your country.

Visit us at http://solutions.brother.com/.

PDF file / Brother

Solutions Center

PDF file / Brother

Solutions Center

PDF file / Brother

Solutions Center

PDF file / Brother

Solutions Center

PDF file / Brother

Solutions Center

(Basic User’s Guide)

1 General information 1

Using the documentation ....................................................................................... 1

Symbols and conventions used in the documentation ....................................1

Accessing the Advanced User’s Guide, Software User’s Guide and

Network User’s Guide......................................................................................... 1

Viewing User’s Guides .................................................................................... 1

Accessing Brother Support (Windows

Accessing Brother Support (Macintosh) ................................................................ 3

Control panel overview ..........................................................................................4

1.8" Touchscreen LCD ....................................................................................6

Basic Operations ............................................................................................. 7

Shortcut Settings ................................................................................................... 8

Adding Shortcuts .............................................................................................8

Changing Shortcuts.........................................................................................9

Deleting Shortcuts .........................................................................................10

Using Shortcuts .............................................................................................10

Volume Settings...................................................................................................10

Ring Volume ..................................................................................................10

Beeper Volume..............................................................................................11

Speaker Volume............................................................................................11

Touchscreen LCD ................................................................................................12

Setting the backlight brightness..................................................................... 12

)................................................................ 3

2 Loading paper 13

Loading paper and other print media...................................................................13

Loading paper in paper tray #1......................................................................13

Loading smaller paper (Photo, Photo L and envelopes) ...............................16

Loading paper in paper tray #2 (MFC-J4610DW) .........................................19

Loading paper in the manual feed slot ..........................................................22

Unprintable area ............................................................................................26

Paper settings......................................................................................................27

Paper Size and Type (MFC-J4410DW).........................................................27

Paper Size and Type (MFC-J4610DW).........................................................28

Tray use in Copy mode (MFC-J4610DW) .....................................................28

Tray use in Fax mode (MFC-J4610DW)........................................................29

Acceptable paper and other print media..............................................................29

Recommended print media ...........................................................................30

Handling and using print media.....................................................................30

Choosing the right print media.......................................................................31

3 Loading documents 34

How to load documents .......................................................................................34

Using the ADF ............................................................................................... 34

Using the scanner glass ................................................................................ 35

Unscannable area .........................................................................................36

4 Sending a fax 37

How to send a fax ................................................................................................ 37

Stop faxing..................................................................................................... 38

Setting scanner glass size for faxing .............................................................38

Colour fax transmission ................................................................................. 39

Cancelling a fax in progress .......................................................................... 39

Transmission Verification Report...................................................................39

5 Receiving a fax 41

Receive Modes....................................................................................................41

Choose the Receive Mode .................................................................................. 41

Using Receive Modes.......................................................................................... 43

Fax Only ........................................................................................................ 43

Fax/Tel........................................................................................................... 43

Manual...........................................................................................................43

External TAD ................................................................................................. 43

Receive Mode settings ........................................................................................44

Ring Delay ..................................................................................................... 44

F/T Ring Time (Fax/Tel mode only)...............................................................44

Fax Detect ..................................................................................................... 45

6 Telephone and external devices 46

Voice operations..................................................................................................46

Fax/Tel mode................................................................................................. 46

Caller ID (U.K. and Ireland only)....................................................................46

Telephone services..............................................................................................47

Setting the Telephone Line Type...................................................................47

Connecting an external TAD (telephone answering device)................................48

Connections settings .....................................................................................49

Recording an outgoing message (OGM) on an external TAD.......................49

Multi-line connections (PBX) ......................................................................... 49

External and extension telephones......................................................................50

Connecting an external or extension telephone ............................................50

Operation from external and extension telephones.......................................50

Using extension telephones (U.K. only) ........................................................51

Using remote codes....................................................................................... 52

iii

7 Dialling and storing numbers 53

How to dial ...........................................................................................................53

Manual dialling...............................................................................................53

Speed Dialling ...............................................................................................53

Fax Redial .....................................................................................................53

Additional Dialling Operations.............................................................................. 54

Outgoing Call history ..................................................................................... 54

Caller ID history .............................................................................................54

Storing numbers .................................................................................................. 55

Storing a pause .............................................................................................55

Storing Speed Dial numbers..........................................................................55

Changing Speed Dial names or numbers......................................................56

8 Making copies 58

How to copy ......................................................................................................... 58

Stop copying ..................................................................................................58

Copy options ........................................................................................................ 58

Paper Type....................................................................................................59

Paper Size.....................................................................................................59

Tray Select (MFC-J4610DW) ........................................................................59

9 Printing photos from a memory card or

USB Flash memory drive 60

PhotoCapture Center™ operations (PHOTO mode) ...........................................60

Using a memory card or USB Flash memory drive ....................................... 60

Getting started ..................................................................................................... 61

Print Images.........................................................................................................63

View Photos................................................................................................... 63

PhotoCapture Center™ print settings.................................................................. 63

How to scan to a memory card or USB Flash memory drive...............................64

10 How to print from a computer 65

Printing a document .............................................................................................65

11 How to scan to a computer 66

Before scanning...................................................................................................66

Scanning a document as a PDF file using ControlCenter4 (Windows

How to change the machine’s Scan mode settings for PDF scanning ................70

How to scan a document as a PDF file using the Touchscreen ....................72

) .............67

A Routine maintenance 73

Replacing the ink cartridges ................................................................................73

Cleaning and checking the machine....................................................................76

Cleaning the scanner glass ...........................................................................76

Cleaning the print head .................................................................................77

Checking the print quality .............................................................................. 77

Checking the print alignment ......................................................................... 79

B Troubleshooting 80

Identifying your problem ......................................................................................80

Error and Maintenance messages.......................................................................82

Error animations display ................................................................................ 91

Transferring your faxes or Fax Journal report ...............................................91

Document jam ............................................................................................... 92

Printer jam or paper jam................................................................................94

If you are having difficulty with your machine .................................................... 101

Dial Tone detection......................................................................................112

Telephone line interference / VoIP ..............................................................112

Machine Information .......................................................................................... 113

Checking the serial number ......................................................................... 113

Reset functions ............................................................................................ 113

How to reset the machine............................................................................ 113

C Settings and features tables 114

Using the Settings Tables.................................................................................. 114

Settings tables ................................................................................................... 115

Features tables .................................................................................................. 131

Entering Text ..................................................................................................... 148

Inserting spaces ......................................................................................... 148

Making corrections ...................................................................................... 148

Repeating letters .........................................................................................148

D Specifications 149

General.............................................................................................................. 149

Print media.........................................................................................................151

Fax..................................................................................................................... 153

Copy .................................................................................................................. 154

PhotoCapture Center™ ..................................................................................... 155

PictBridge .......................................................................................................... 156

Scanner .............................................................................................................157

Printer ................................................................................................................158

Interfaces ........................................................................................................... 159

Network.............................................................................................................. 160

Computer requirements.....................................................................................161

Consumable items ............................................................................................. 162

EIndex 163

Table of Contents

(Advanced User’s Guide)

The Advanced User’s Guide explains the following features and operations.

You can view the Advanced User’s Guide on the CD-ROM.

1 General setup

IMPORTANT NOTE Memory Storage Automatic Daylight Saving Time (MFC models only) Sleep Mode Auto Power Off (DCP-J4110DW) Touchscreen LCD

2 Security features

Secure Function Lock 2.0

3 Sending a fax

(MFC models only)

Additional sending options Additional sending operations Polling overview

4 Receiving a fax

(MFC models only)

Memory Receive (Monochrome only) Remote Retrieval Additional receiving operations Polling overview

8 Printing photos from a

memory card or USB Flash memory drive

PhotoCapture Center™ operations Print Images PhotoCapture Center™ print settings Scan to a memory card or USB Flash memory drive

9 Printing photos from a

camera

Printing photos directly from a PictBridge camera Printing photos directly from a digital camera (without PictBridge)

A Routine maintenance

Cleaning and checking the machine Packing and shipping the machine

B Glossary

CIndex

5 Dialling and storing numbers

(MFC models only)

Voice operations Additional dialling operations Additional ways to store numbers

6 Printing reports

Fax reports (MFC models only) Reports

7 Making copies

Copy options

General information 1

Using the documentation

Italics Italicized typeface emphasizes

an important point or refers

you to a related topic.

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.

Courier New

Text in the Courier New font identifies messages on the Touchscreen of the machine.

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

This Basic User’s Guide does not contain all the information about the machine, such as how to use the advanced features for Fax, Copy, PhotoCapture Center™, Printer, Scanner, PC-Fax, and Network. When you are ready to learn detailed information about these operations, you can read the

Advanced User’s Guide, Software User’s Guide and Network User’s Guide that are on the

CD-ROM.

Viewing User’s Guides 1

NOTE

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Electrical Hazard icons alert you to possible electrical shocks.

Bold Bold typeface identifies the dial

pad numbers of the Touchpanel and buttons on your computer screen.

(Windows®) 1

To view the documentation, from ,

All Programs, select Brother, MFC-XXXX (where XXXX is your model name) from the programs list, and then choose User’s Guides.

If you have not installed the software, you can find the documentation on the CD-ROM by following the instructions below:

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

Chapter 1

NOTE

If the Brother screen does not appear automatically, go to My Computer or Computer, double-click the CD-ROM icon, and then double-click start.exe.

d Click User’s Guides. If the country

screen appears, choose your country.

e After the list of User’s Guides appears,

choose the Guide you want to read.

How to find Scanning instructions 1

b If the model name screen appears, click

your model name.

c If the language screen appears, click

your language. The CD-ROM Top Menu will appear.

d Click User’s Guides. e Click PDF documents. If the country

screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.

(Macintosh) 1

a Turn on your Macintosh. Insert the

Brother CD-ROM into your CD-ROM drive. The following window will appear.

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning

 ControlCenter

 Network Scanning

Nuance™ PaperPort™ 12SE How-to-Guides

(Windows

 The complete Nuance™ PaperPort™

12SE How-to-Guides can be viewed from the Help section in the PaperPort™ 12SE application.

Presto! PageManager User’s Guide (Macintosh)

Presto! PageManager must be downloaded and installed before use. For more information, see Accessing Brother Support (Macintosh) on page 3.



The complete Presto! PageManager User’s Guide can be viewed from the Help section in the Presto! PageManager application.

)

b Double-click the User’s Guides icon. c Choose your language.

How to find Network setup instructions

Your machine can be connected to a wireless or wired network.

 Basic setup instructions

(See Quick Setup Guide.)

 The wireless access point or router

supports Wi-Fi Protected Setup™ or AOSS™ (See Quick Setup Guide.)

 More information about network setup

(See Network User’s Guide.)

General information

Accessing Brother Support (Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM.

 Click Brother Support on the Top Menu.

The following screen will appear:

) 1

Accessing Brother Support (Macintosh)

You can find all the contacts you will need, such as Web support (Brother Solutions Center) on the CD-ROM.

 Double-click the Brother Support icon.

The following screen will appear:

 To access our website

(http://www.brother.com/ Brother Home Page.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ click Supplies Information.

 To access the Brother CreativeCenter

(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother CreativeCenter.

 To return to the top menu, click Back or if

you have finished, click Exit.

), click

)

 To download and install Presto!

PageManager, click Presto! PageManager.

 To access the Brother Web Connect

page, click Brother Web Connect.

 To register your machine from the Brother

Product Registration Page (http://www.brother.com/registration/ click On-Line Registration.

 For the latest news and product support

information (http://solutions.brother.com/ Brother Solutions Center.

 To visit our website for original Brother

Supplies (http://www.brother.com/original/ Supplies Information.

), click

Chapter 1

NOTE

Control panel overview 1

MFC-J4410DW and MFC-J4610DW have the same 1.8" Touchscreen LCD and Touchpanel.

Most of the illustrations in this User’s Guide show the MFC-J4410DW.

1 1.8" Touchscreen LCD (Liquid Crystal

Display)

This is a Touchscreen LCD. You can access the menus and options by pressing them as they are displayed on this screen.

You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it. To lower this control panel, push the release button that is located behind the mark, as shown in the illustration.

General information

2 Touchpanel:

The LEDs on the Touchpanel only light up when they are available for use.

 Back

Press to go back to the previous menu level.



Press to return to the Home screen.

 Cancel

Press to cancel an operation when lit.

 s or t

Press to display the previous or next page. The Up and Down arrows do not light up when there is only one page.

 Shortcut

Press to use preset Shortcut settings. These are always lit, even when you have not yet added your Shortcut settings. Press to display instructions about how to set up a Shortcut.

 Dial Pad

Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies.

 Warning icon

The warning icon lights up when there

is an error or maintenance message. Press

to view the instruction on the

Touchscreen. For information about error messages, see Error and Maintenance messages on page 82.

The WiFi light is on when the network interface is set to WLAN.

Chapter 1

4 Power On/Off

Press to turn the machine on.

Press and hold down to turn the machine

off. The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning off.

If you have connected an external telephone or TAD, it is always available.

If you turn the machine off using , it will

still periodically clean the print head to maintain print quality. To prolong the life of the print head, provide better ink efficiency and maintain print quality, you should keep your machine connected to the power at all times.

1.8" Touchscreen LCD 1

The Touchscreen LCD shows the machine’s status when the machine is idle.

1 Ink

Lets you see the available ink volume. Also, lets you access the Ink menu.

will not appear if received faxes are in

the memory.

2 Fax

Lets you access the Fax mode.

3 Copy

Lets you access the Copy mode.

4 Settings

Lets you access the full Settings menu.

5 Scan

Lets you access the Scan mode.

6 Web

Lets you connect the Brother machine to an Internet service when you press t, and then

press .

For more information, see the Web Connect Guide.

7 Photo

Lets you access Photo mode when you press

t, and then press .

8 Receive Mode

Lets you see the current Receive Mode.

 Fax (Fax Only)

 F/T (Fax/Tel)

 TAD (External TAD)  Mnl (Manual)

General information

NOTE

9 Wireless Status

A four-level indicator on the Ready mode screen shows the current wireless signal strength if you are using a wireless connection.

0Max

If you see at the top on the screen, you

can easily configure the wireless settings by pressing it. For more information, see Quick Setup Guide.

10 Faxes in memory

Shows how many received faxes are in the memory.

The warning icon appears when there is an error or maintenance message. For

information about error messages, see Error and Maintenance messages on page 82.

d Press s or t to display

Receive Mode.

e Press Receive Mode. f Press s or t to display Fax/Tel. g Press Fax/Tel.

Basic Operations 1

To operate the Touchscreen LCD, use your finger to press directly on the Touchscreen. To display and access all the settings and features tables and the available options, press s or t on the Touchpanel to scroll through them.

The following steps show how to change a setting in the machine. In this example the Receive Mode setting is changed from Fax Only to Fax/Tel.

a Press (Settings).

b Press s or t on the Touchpanel to

display Initial Setup.

Press if you want to go back to the previous level.

h Press .

c Press Initial Setup.

Chapter 1

NOTE

Shortcut Settings 1

You can add the fax, copy and scan settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add three Shortcuts.

The following settings can be included in a fax, copy or scan Shortcut:

Copy

 Quality

 Paper Type

 Paper Size

 Tray Select

 Enlarge/Reduce

 Density

 Stack/Sort

 Page Layout

 2-sided Copy

 Advanced Settings

Fax

 Address

 Fax Resolution

 Contrast

 Colour Setting

 Batch TX

 Real Time TX

 Overseas Mode

Adding Shortcuts 1

a Press (Settings).

b Press s or t on the Touchpanel to

display Shortcut Settings. Press Shortcut Settings.

c Press , or where you have not

added a Shortcut.

-Blank- will appear as the name of available Shortcuts.

d Read the information on the

Touchscreen, and then press Next to display the modes Copy, Fax and Scan.

e Press Copy, Fax or Scan for the mode

of your new Shortcut. If you press Scan, press s or t to display Scan to Media, Scan to Network or Scan to FTP, and then press the type of scan you want to set. Do one of the following.

 If you press Scan to Media, go to

step f.

 If you press Scan to Network or

Scan to FTP, press s or t to

display the Profile Name, and then press it. Go to step i.

 Glass Scan Size

Scan (Scan to Media)

 Scan Type

 Resolution

 File Type

 File Name

 Remove Background

Scan (Scan to Network)

Scan (Scan to FTP)

MFC-J4610DW only

f Press s or t to display the available

settings for the mode you chose in step e, and then press the setting you want to change.

g Press s or t to display the available

options for the setting, and then press the new option you want to set. Repeat steps f and g until you have chosen all the settings for this Shortcut.

h When you have finished choosing

settings, press OK.

General information

NOTE

i Enter a name for the Shortcut using the

keyboard on the Touchscreen. (To help you enter letters, see Entering Text on page 148.) Press OK.

j Press s or t to review and confirm the

displayed list of settings you have chosen. Do one of the following:

 Press Yes to save your Shortcut. Go

to step k.

 Press No to return to step f.

k Read the information on the

Touchscreen, and then confirm it by pressing OK.

l Press .

g Press s or t to display the available

options for the setting, and then press the new option you want to set.

Repeat steps f and g to change other settings as needed.

h When you have finished changing

settings, press OK.

i To edit the name, hold down to

delete the current name, and then enter a new name using the keyboard on the Touchscreen. (To help you enter letters, see Entering Text on page 148.) Press OK.

j Press s or t to review and confirm the

displayed list of settings for this Shortcut, and then press Yes to save your changes.

-Blank- appears when accessing through Settings.

Changing Shortcuts 1

You can change the settings in a Shortcut.

a Press (Settings).

b Press s or t on the Touchpanel to

display Shortcut Settings. Press Shortcut Settings.

c Press the Shortcut , or that

you want to change.

d Press Change. e Read the information on the

Touchscreen, and then press Yes to confirm.

k Read the information on the

Touchscreen, and then confirm it by pressing OK.

l Press .

-Blank- appears when accessing through Settings.

f Press s or t to display the current

settings for this Shortcut, and then press the setting you want to change.

Chapter 1

NOTE

Deleting Shortcuts 1

You can delete a Shortcut.

a Press (Settings).

b Press s or t on the Touchpanel to

display Shortcut Settings. Press Shortcut Settings.

c Press the Shortcut ( , or ) that

you want to delete.

d Press Delete to delete the Shortcut

that you chose in step c. Press Yes to confirm.

e Press .

-Blank- appears when accessing through Settings.

Using Shortcuts 1

The Shortcuts are always displayed on the Touchpanel. To use a Shortcut, simply press it on the Touchpanel.

Volume Settings 1

Ring Volume 1

You can choose a range of ring volume levels, from High to Off. The machine will keep your new setting until you change it.

Setting the Ring Volume 1

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Volume. e Press Volume. f Press s or t to display Ring. g Press Ring. h Press s or t to display Low, Med, High

or Off, and then press the option you want to set.

i Press .

General information

Beeper Volume 1

When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax.

You can choose a range of beeper volume levels, from High to Off.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Volume. e Press Volume. f Press s or t to display Beep. g Press Beep.

Speaker Volume 1

You can choose a range of speaker volume levels, from High to Off.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Volume. e Press Volume. f Press s or t to display Speaker. g Press Speaker. h Press s or t to display Low, Med, High

or Off, and then press the option you want to set.

h Press s or t to display Low, Med, High

or Off, and then press the option you want to set.

i Press .

Chapter 1

Touchscreen LCD 1

Setting the backlight brightness 1

If you are having difficulty reading the Touchscreen LCD, try changing the brightness setting.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display

LCD Settings.

e Press LCD Settings. f Press Backlight. g Press s or t to display Light, Med or

Dark, and then press the option you want to set.

h Press .

CAUTION

NOTE

Loading paper 2

Loading paper and other print media

DO NOT carry the machine by holding the scanner cover, the Jam Clear Cover, the manual feed slot cover, or the control panel. Doing this may cause the machine to slip out of your hands. Carry the machine by sliding your hands into the handhold indentations located on each side of the machine.

For detailed information, see Product Safety Guide.

(For MFC-J4610DW)

For tray #2 (lower tray), see Loading paper in paper tray #2 (MFC-J4610DW) on page 19.

• If the paper support flap (1) is open, close it, and then slide the paper support (2) into the output paper tray cover.

• When you load a different paper size in the tray, you will need to change the paper size setting in the machine at the same time.

(MFC-J4410DW: See Paper Size on page 27.)

(MFC-J4610DW: See Paper Size and Type (MFC-J4610DW) on page 28.)

Loading paper in paper tray #1 2

Load only one size of paper and one type of paper in the paper tray at any time.

a Pull the paper tray completely out of the

machine.

b Open the output paper tray cover (1).

Chapter 2

NOTE

IMPORTANT

NOTE

c Gently press and slide the paper

guides (1) to fit the paper size. Make sure that the triangular mark (2) on the paper guide (1) lines up with the mark for the paper size you are using.

e Gently put the paper into the paper tray

print side down. Check that the paper is flat in the tray.

 Using A4, Letter or Executive

Landscape orientation

d Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled or wrinkled.

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

• A5 or smaller size paper should be loaded into the tray in portrait orientation. For more information, see Loading

smaller paper (Photo, Photo L and envelopes) on page 16.

• If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.

• For more information about paper orientation, see Paper orientation and capacity of the paper trays on page 32.

Loading paper

f Gently adjust the paper guides (1) to fit

the paper. Make sure the paper guides touch the sides of the paper.

g Check that the paper is flat in the tray

and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.

h Close the output paper tray cover.

i Slowly push the paper tray completely

into the machine.

j While holding the paper tray in place,

pull out the paper support (1) until it clicks and unfold the paper support flap (2).

Chapter 2

NOTE

IMPORTANT

About envelopes 2

If you are using paper that is longer than A4, Letter size paper or envelopes with the flap on the short edge, close the paper support flap.

Loading smaller paper (Photo, Photo L and envelopes) 2

 Use envelopes that weigh between 80 to

95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first before printing many envelopes.

DO NOT use the following types of envelopes, as they will not feed correctly:

• That are of a baggy construction.

• That have windows.

• That are embossed (have raised writing on them).

• That have clasps or staples.

• That are pre-printed on the inside.

Glue Double flaps

Portrait orientation

(A5 or smaller size paper)

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

Loading paper

IMPORTANT

Loading envelopes 2

a Before loading, press the corners and

sides of the envelopes to make them as flat as possible.

If envelopes are “double-feeding”, put one envelope in the paper tray at a time.

b Put envelopes in the paper tray with the

address side down. If the envelope flaps are on the long edge, load the envelopes with the flap on the left, as shown in the illustration. Gently press and slide the paper guides (1) to fit the size of the envelopes.

Chapter 2

NOTE

IMPORTANT

• If you are using envelopes with the flap on the short edge, insert envelopes in the paper tray as shown in the illustration.

• If you are using envelopes with the flap on the short edge, close the paper support flap.

c Select Reverse Print (Windows

) or

Reverse page orientation (Macintosh) in the printer driver’s dialog box, and then adjust the size and margin in your application. (See Software User’s Guide: Printing

(Windows

).) (See Software User’s Guide: Printing and Faxing (Macintosh).)

Loading Photo and Photo L paper 2

a Before loading, press the corners and

sides of the Photo and Photo L paper to make them as flat as possible.

If Photo (10  15 cm) or Photo L (89  127 mm) paper is “double-feeding”, put one piece of the Photo paper in the tray at a time.

If you have problems printing on envelopes with the flap on the short edge, try the following:

a Open the envelope flap. b Put the envelope into the paper tray with

the address side down and the flap positioned as shown in the illustration.

b Do one of the following:

 If you put Photo L (89  127 mm) in

the paper tray, lift up the Photo L stopper (1).

 If you put Photo (10  15 cm) in the

paper tray, lift up the Photo stopper (2).

Gently press and slide the paper guides (3) to fit the paper size.

Loading paper

NOTE

c Close the output paper tray cover.

d Put Photo or Photo L paper in the paper

tray print side down.

f Gently adjust the paper guides (1) to fit

the paper. Make sure the paper guides touch the sides of the paper.

g Close the output paper tray cover.

Loading paper in paper

e Open the output paper tray cover (1).

tray #2 (MFC-J4610DW) 2

• You can only use plain paper sizes A4 or Letter in Tray #2.

• For more information about paper orientation, see Paper orientation and capacity of the paper trays on page 32.

a Pull the paper tray completely out of the

machine.

Chapter 2

NOTE

IMPORTANT

NOTE

b Gently press and slide the paper

guides (1) to fit the paper size. Make sure that the triangular mark (2) on the paper guide (1) lines up with the mark for the paper size you are using.

d Gently put the paper into the paper tray

print side down. Check that the paper is flat in the tray.

Landscape orientation

c Fan the stack of paper well to avoid

paper jams and misfeeds.

Always make sure that the paper is not curled.

Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.

If you want to add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding. Always fan the stack of paper well before loading it in the tray. If you add paper without fanning the stack, the machine may feed multiple pages.

Loading paper

e Gently adjust the paper guides (1) to fit

the paper. Make sure the paper guides touch the sides of the paper.

f Check that the paper is flat in the tray

and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.

g Slowly push the paper tray completely

into the machine.

h Pull out the paper support (1) until it

clicks and unfold the paper support flap (2).

Chapter 2

NOTE

Loading paper in the manual feed slot 2

You can load special print media into this slot one sheet at a time. Use the manual feed slot to print or copy on A3, Ledger, Legal, A4, Letter, Executive, A5, A6, envelopes, Photo (10  15 cm), Photo L (89  127 mm), Photo 2L (13  18 cm) and Index Card (127  203 mm).

• The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot.

• If you are using paper that is longer than A4, Letter size paper or envelopes with the flap on the short edge, close the paper support flap.

a Open the manual feed slot cover located

at the back of the machine.

Loading paper

NOTE

b Slide the manual feed slot paper guides

to fit the paper width that you are going to use.

c Put only one sheet of paper in the

manual feed slot with the side to be printed on face up.

 Using A3, Ledger, Legal, A5, A6,

envelopes, Photo, Photo L, Photo 2L or Index Card

Portrait orientation

The paper mark (1) in portrait orientation is on the right side of the manual feed slot, and the mark (2) in landscape orientation is on the left side of it. When you slide the paper guides, confirm that they are in these positions.

 Using A4, Letter or Executive

Landscape orientation 2

Chapter 2

IMPORTANT

NOTE

• DO NOT put more than one sheet of paper in the manual feed slot at any one time. Doing this may cause a paper jam. Even if you are printing multiple pages, do not feed the next sheet of paper until the Touchscreen shows a message instructing you to feed the next sheet.

• DO NOT put paper in the manual feed slot when you are printing from the paper tray. Doing this may cause a paper jam.

• For more information about paper orientation, see Paper orientation and capacity of the paper trays on page 32.

d Using both hands, gently adjust the

manual feed slot paper guides to fit the paper.

• DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold.

• Place the paper in the centre of the manual feed slot between the paper guides. If the paper is not centred, pull it out and insert it again at the centre position.

e Using both hands, put one sheet of

paper in the manual feed slot until the front edge touches the paper feed roller. Let go of the paper when you hear the machine pull it in a short distance. The Touchscreen will show Manual Feed Slot ready.

• When loading an envelope or a sheet of thick paper, push the envelope into the manual feed slot until you feel it grab the envelope.

• When you are feeding A3, Legal or Ledger size paper in the manual feed slot, the machine holds the printed page after printing so that the page does not fall. Once printing is complete, pull out the printed page and press OK.

f If the data does not fit on one sheet, the

NOTE

Touchscreen will prompt you to load another sheet of paper. Place another sheet of paper in the manual feed slot, and then press OK on the Touchscreen.

• Make sure printing has finished before you close the manual feed slot cover.

• When paper is placed in the manual feed slot, the machine will always print from the manual feed slot.

• Paper inserted in the manual feed slot while a test page, fax or report is being printed will be ejected.

• During the machine's cleaning process, paper you place in the manual feed slot will be ejected. Wait until the machine finishes its cleaning, and then place the paper in the manual feed slot again.

Loading paper

Chapter 2

NOTE

Unprintable area 2

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper when the Borderless print feature is available and turned on.

(See Software User’s Guide: Printing (Windows (See Software User’s Guide: Printing and Faxing (Macintosh).)

Cut-Sheet Paper Envelopes

).)

Top (1) Left (2) Bottom (3) Right (4)

Cut-Sheet 3 mm 3 mm 3 mm 3 mm

Envelopes 22 mm 3 mm 22 mm 3 mm

The Borderless feature is not available for envelopes and 2-sided printing.

Loading paper

NOTE

Paper settings 2

Paper Size and Type (MFC-J4410DW) 2

Paper Type 2

To get the best print quality, set the machine for the type of paper you are using.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Paper Type.

Paper Size 2

You can use the following sizes of paper for printing copies: A4, A5, A3, 10  15 cm, Letter, Legal and Ledger and two sizes for printing faxes: A4 or Letter. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display Paper Size. e Press Paper Size.

e Press Paper Type. f Press s or t to display Plain Paper,

Inkjet Paper, Brother BP71, Other Glossy or Transparency,

and then press the option you want to set.

g Press .

The machine ejects paper with printed surfaces face up onto the paper tray at the front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

f Press s or t to display A4, A5,

10x15cm or Letter and then press the

option you want to set.

g Press .

When you copy using A3, Legal or Ledger size paper, set the paper size option while in Copy mode.

Chapter 2

NOTE

Paper Size and Type (MFC-J4610DW) 2

To get the best print quality, set the machine for the type of paper you are using.

You can use the following sizes of paper for printing copies: A4, A5, A3, 10  15 cm, Letter, Legal and Ledger and two sizes for printing faxes: A4 or Letter. When you load a different size of paper in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup.

h Press .

• You can use only plain paper in Tray #2.

• The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

• When you copy using A3, Legal or Ledger size paper, set the paper size option in Copy mode.

Tray use in Copy mode (MFC-J4610DW) 2

You can change the default tray the machine will use for copies.

d Press s or t to display

Tray Setting.

e Press Tray Setting. f Press Tray #1 or Tray #2. g Do one of the following:

 If you press Tray #1, set the paper

size and type you want to set.

Press Paper Size.

Press s or t to display the paper size options, A4, A5, 10x15cm or Letter and press the size you want to set.

Press Paper Type.

Press s or t to display the paper type options, Plain Paper,

Inkjet Paper, Brother BP71, Other Glossy or Transparency

and press the type you want to set.

 If you press Tray #2, set the paper

size you want to set.

Press Paper Size.

Auto Tray Select will allow your machine to feed paper from either Tray #1 or Tray #2, using the paper type and size settings from the Copy Settings table.

To change the default setting follow the instructions below:

a Press (Settings).

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display

Tray Setting.

e Press Tray Setting. f Press s or t to display

Tray Use: Copy.

g Press Tray Use: Copy. h Press Tray #1, Tray #2 or

Auto Tray Select.

Press the paper size A4 or Letter you want to set.

i Press .

NOTE

You can change the paper size and tray selection temporarily for the next copy. (See Paper Size on page 59 and Tray Select (MFC-J4610DW) on page 59.)

Tray use in Fax mode (MFC-J4610DW) 2

You can change the default tray the machine will use for printing received faxes.

Auto Tray Select will allow your machine to take paper from Tray #1 first, or from Tray #2 if:

 Tray #2 is set to a different paper size that

is more suitable for the received faxes.

 Both trays are using the same size paper

and Tray #1 is not set to use plain paper.

a Press (Settings).

Loading paper

Acceptable paper and other print media

The print quality can be affected by the type of paper you use in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper that is loaded in the tray.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and glossy paper, be sure to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine’s menu.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press s or t to display

Tray Setting.

e Press Tray Setting. f Press s or t to display

Tray Use: Fax.

g Press Tray Use: Fax. h Press Tray #1, Tray #2 or

Auto Tray Select.

i Press .

(MFC-J4410DW: See Paper Type on page 27.)

(MFC-J4610DW: See Paper Size and Type (MFC-J4610DW) on page 28.)

 When you print on Brother Photo paper,

load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

 When you use transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Chapter 2

IMPORTANT

Recommended print media 2

To get the best print quality, we suggest using Brother paper. (See the table below.)

If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities.

We recommend using “3M Transparency Film” when you print on transparencies.

Brother paper

Paper Type Item

A3 Plain BP60PA3

A3 Glossy Photo BP71GA3

A3 Inkjet (Matte) BP60MA3

A4 Plain BP60PA

A4 Glossy Photo BP71GA4

A4 Inkjet (Matte) BP60MA

10  15 cm Glossy Photo

BP71GP

Handling and using print media 2

 Store paper in its original packaging and

keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped paper

1 2 mm or greater curl may cause jams

to occur.

• Extremely shiny or highly textured paper

• Paper that cannot be arranged uniformly when stacked

• Short grain paper

Paper capacity of the output paper tray cover

Up to 50 sheets of 80 g/m2 A4 paper.

 Transparencies and photo paper must be

picked up from the output paper tray cover one page at a time to avoid smudging.

 Avoid touching the shiny (coated) side of

the photo paper.

 Avoid touching either side of the

transparency paper because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

Loading paper

Choosing the right print media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Fax Copy

Photo

Printer

Capture

Cut-Sheet A3 297  420 mm (11.7  16.5 in.) –

Yes

A4 210  297 mm (8.3  11.7 in.) Yes Yes Yes Yes

Ledger 279.4  431.8 mm (11  17 in.) –

Yes

Letter 215.9  279.4 mm (8 1/2  11 in.) Yes Yes Yes Yes

Legal 215.9  355.6 mm (8 1/2  14 in.) –

Yes

–

Yes

Executive 184  267 mm (7 1/4  10 1/2 in.) – – – Yes

JIS B4 257  364 mm (10.1  14.3 in.) – – – User

Defined

JIS B5 182  257 mm (7.2  10.1 in.) – – – User

Defined

A5 148  210 mm (5.8  8.3 in.) – Yes – Yes

A6 105  148 mm (4.1  5.8 in.) – – – Yes

Cards Photo 10  15 cm (4  6 in.) – Yes Yes Yes

Photo L 89  127 mm (3 1/2  5 in.) – – – Yes

Photo 2L 13  18 cm (5  7 in.) – – Yes Yes

Index Card 127  203 mm (5  8 in.) – – – Yes

Postcard 1 100  148 mm (3.9  5.8 in.) – – – User

Postcard 2

148  200 mm (5.8  7.9 in.) – – – User

(Double)

Envelopes C5 Envelope 162  229 mm (6.4  9 in.) – – –

DL Envelope 110  220 mm (4.3  8.7 in.) – – – Yes

Com-10 105  241 mm (4 1/8  9 1/2 in.) – – – Yes

Monarch 98  191 mm (3 7/8  7 1/2 in.) – – – Yes

Transparencies

A4 210  297 mm (8.3  11.7 in.) – Yes – Yes

Letter 215.9  279.4 mm (8 1/2  11 in.) – Yes – Yes

Legal 215.9  355.6 mm (8 1/2  14 in.) – Yes – Yes

A5 148  210 mm (5.8  8.3 in.) – Yes – Yes

Manual Feed Slot only

Defined

Yes

Chapter 2

NOTE

Paper orientation and capacity of the paper trays 2

Paper size Paper types No. of

sheets

Paper Tray #1 <Landscape>

A4, Letter, Executive

<Portrait> A5, A6, Photo, Photo L, Photo 2L, Index card, Envelopes (Com-10, DL, Monarch)

Paper Tray #2

(MFC-J4610DW)

<Landscape> A4, Letter

Plain Paper

Inkjet Paper 20

Glossy Paper, Photo 20

Index Card, Postcard 30

Envelopes, Transparencies 10

Plain Paper

150

250

Manual Feed Slot <Landscape>

A4, Letter, Executive

<Portrait> A3, Ledger, Legal, A5, A6, Photo,

Plain Paper, Inkjet Paper, Glossy Paper, Photo, Envelopes and Transparencies

Photo L, Photo 2L, Index card, Envelopes (C5, Com-10, DL, Monarch)

When using 80 g/m2paper.

When you choose User Defined in the Paper Size drop-down list of the printer driver, the paper orientation will differ depending on the size and thickness of the paper.

(For more information, see Paper orientation using User Defined as the Paper Size in the printer driver on page 33.)

Loading paper

NOTE

Paper orientation using User Defined as the Paper Size in the printer driver 2

User Defined Size Paper Orientation

When both of the following conditions are satisfied:

Landscape

 Width: 127.0 mm – 215.9 mm

 Height: 216.0 mm – 297.0 mm

When any one of the following conditions is satisfied:

Portrait

 Width: less than 127.0 mm

 Width: greater than 215.9 mm

 Height: less than 216.0 mm

 Height: greater than 297.0 mm

When choosing Envelope in the Paper Thickness drop-down list, you must load the envelopes in Portrait orientation.

Paper weight and thickness 2

Paper Type Weight Thickness

Cut-Sheet Plain Paper

(Tray #2)

Plain Paper

Inkjet Paper

Glossy Paper

Cards

Photo Card

Index Card

Postcard 1

Postcard 2

Envelopes

64 to 120 g/m

64 to 105 g/m

64 to 200 g/m

Up to 220 g/m

Up to 120 g/m

Up to 200 g/m

80 to 95 g/m

0.08 to 0.15 mm

0.08 to 0.25 mm

Up to 0.25 mm

Up to 0.15 mm

Up to 0.25 mm

Up to 0.52 mm

Transparencies – –

BP71 (260 g/m2) paper is especially designed for Brother inkjet machines.

IMPORTANT

Loading documents 3

How to load documents

You can send a fax, make copies or scan from the ADF (automatic document feeder) and from the scanner glass.

Using the ADF 3

The ADF can hold up to 20 pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table below. Always fan the edges of the pages before placing them in the ADF.

Document Sizes and Weights 3

Length: 148 to 355.6 mm

Width: 148 to 215.9 mm

Weight:

64 to 90 g/m

How to load documents 3

• DO NOT pull on the document while it is feeding.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, glued or taped.

• DO NOT use cardboard, newspaper or fabric.

Make sure documents written with ink or modified with correction fluid are completely dry.

a Lift up and unfold the ADF document

support (1).

b Fan the pages well.

Loading documents

IMPORTANT

NOTE

IMPORTANT

c Adjust the paper guides (1) to fit the

width of your documents.

d Place your documents face down, top

edge first in the ADF underneath the

guides until you feel them touch the feed rollers. The Touchscreen will display ADF Ready.

a Lift the document cover. b Using the document guidelines on the

left and top, place the document face down in the upper left corner of the scanner glass.

1 document cover

DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

Using the scanner glass 3

You can use the scanner glass to fax, copy or scan single pages or pages of a book.

Document Sizes Supported 3

Length: Up to 297 mm

Width: Up to 215.9 mm

Weight: Up to 2 kg

How to load documents 3

To use the scanner glass, the ADF must be empty.

c Close the document cover.

If you are scanning a book or thick document, DO NOT slam the cover down or press on it.

Chapter 3

Unscannable area 3

The scannable area depends on the settings in the application you are using. The figures below show unscannable areas.

Usage Document

Size

Fax A4 3 mm

Top (1)

Bottom (3)

Left (2)

Right (4)

3mm

Letter 4 mm

Legal

Copy All paper

Scan 1 mm 1 mm

The unscannable area is 1 mm when you use the ADF.

sizes

3mm

NOTE

Sending a fax 4

How to send a fax 4

The following steps show how to send a fax.

a Do one of the following to load your

document:

 Place the document face down in the

ADF. (See Using the ADF on page 34.)

 Load your document face down on

the scanner glass. (See Using the scanner glass on page 35.)

• To send colour faxes with multiple pages, use the ADF.

• If you send a mono fax from the ADF when the memory is full, it will be sent in real time.

• You can use the scanner glass to fax pages of a book one at a time. The documents can be up to A4 or Letter size.

• Since you can only scan one page at a time using the scanner glass, it is easier to use the ADF if you are sending a multiplepage document.

b When you want to send a fax or change

the settings for sending or receiving

faxes, press (Fax).

c You can change the following

fax-sending settings. Press Options. Press s or t to scroll through the fax settings. When the setting you want is displayed, press it and choose your new option. When you have finished changing options, press OK.

(Basic User’s Guide)

For information about changing the following fax-sending settings, see pages 38 to 39.

 Glass ScanSize

 Colour Fax Transmission

 Transmission Verification Report

(Setup)

(Advanced User’s Guide)

For more advanced fax-sending operations and settings (See Advanced User’s Guide: Sending a fax.)

 Contrast

 Fax Resolution

 Set New Defaults

 Factory Reset

 Faxing at the end of a call

 Broadcasting

 Real Time Transmission

 Overseas Mode

 The Touchscreen shows:

 Delayed Fax

 Batch Transmission

 Cancelling Waiting Jobs

 Polled Transmit

Chapter 4

NOTE

d Enter the fax number.

Using the dial pad

Using (Address)

 Address Book

Using (History)

 Outgoing

 Incoming

e Press Fax Start.

Faxing from the ADF 4

 The machine starts scanning the

document to be sent.

Faxing from the scanner glass 4

 If you choose Mono in the

Colour Setting (default setting),

the machine starts scanning the first page. Go to step f.

Stop faxing 4

To stop faxing, press .

Setting scanner glass size for faxing 4

When documents are Letter size, you need to set the Scan Size to Letter. If you do not, the side portion of the faxes will be missing.

a Load your document.

b Press (Fax).

c Press Options. d Press s or t on the Touchpanel to

display Glass Scan Size.

e Press Glass Scan Size. f Press Letter (or A4).

 If you choose Colour in the

Colour Setting, the

Touchscreen asks if you want to send a colour fax. Press Colour Fax to confirm. The machine starts dialling and sending the document.

f When the Touchscreen asks you

Next Page?, do one of the following:

 To send a single page, press

No (Send).

The machine starts sending the document.

 To send more than one page, press

Yes and go to step g.

g Place the next page on the scanner

glass. Press OK. The machine starts scanning the page. (Repeat steps f and g for each additional page.)

g Press OK. h Enter the fax number. i Press Fax Start.

• You can save the setting you use most often by setting it as the default setting. (See Advanced User’s Guide: Setting your changes as a new default.)

• This setting is only available for sending documents from the scanner glass.

Sending a fax

Colour fax transmission 4

Your machine can send a colour fax to machines that support this feature.

Colour faxes cannot be stored in the machine’s memory. When you send a colour fax, the machine will send it in real time (even if Real Time TX is set to Off).

a Load your document.

b Press (Fax).

c Press Options. d Press s or t on the Touchpanel to

display Colour Setting.

e Press Colour Setting. f Press Colour.

Transmission Verification Report 4

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the sender’s name or fax number, the time and date of the transmission, duration of the transmission, number of pages sent, and whether or not the transmission was successful.

There are several settings available for the Transmission Verification Report:

 On: Prints a report after every fax you

send.

 On+Image: Prints a report after every fax

you send. A portion of the fax’s first page appears on the report.

 Off: Prints a report if your fax is

unsuccessful due to a transmission error. Off is the default setting.

g Press OK. h Enter the fax number. i Press Fax Start. j Read the information on the

Touchscreen, and then press Colour Fax.

Cancelling a fax in progress 4

If you want to cancel a fax while the machine

is scanning, dialling or sending, press .

 Off+Image: Prints a report if your fax is

unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax. d Press s or t to display

Report Setting.

e Press Report Setting. f Press s or t to display XMIT Report. g Press XMIT Report. h Press s or t to display On, On+Image,

Off or Off+Image, and then press the option you want to set.

i Press .

Chapter 4

NOTE

• If you choose On+Image or Off+Image the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. The image will not appear on the report when you send a colour fax. (See Advanced User’s Guide: Real Time Transmission.)

• If your transmission is successful, "OK" will appear next to "RESULT" on the Transmission Verification Report. If the transmission is not successful, "ERROR" will appear next to "RESULT".

Receiving a fax 5

Do you want to use the telephone features of your machine (if available), an external telephone or external telephone answering device connected on the same line as the machine?

Yes

Fax Only

Manual

Yes

External TAD

Fax/Tel

Are you using the voice message function of an external telephone answering device?

Do you want the machine to answer fax and telephone calls automatically?

Yes

Receive Modes 5

You must choose a Receive Mode depending on the external devices and telephone services you have on your line.

Choose the Receive Mode 5

By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct receive mode.

For more detailed information on the Receive Modes, see Using Receive Modes on page 43.

To set the Receive Mode follow the instructions below:

a Press (Settings).

b Press s or t to display Initial Setup. c Press Initial Setup. d Press s or t to display Receive Mode.

Chapter 5

NOTE

e Press Receive Mode.

If the option to change the receive mode is unavailable, make sure the BT Call Sign feature is set to Off. (See Advanced User’s Guide: To enable the machine to work with BT Call Sign (with your external telephone only).)

f Press s or t to display Fax Only, Fax/Tel, External TAD or Manual, and then press

the option you want to set.

g Press .

The Touchscreen will display the current receive mode.

Receiving a fax

Using Receive Modes 5

Some Receive Modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay on page 44.)

Fax Only 5

Fax Only mode will automatically answer every call as a fax call.

Fax/Tel 5

Fax/Tel mode helps you automatically manage incoming calls by recognising whether they are fax or voice calls and dealing with them in one of the following ways:

 Faxes will be automatically received.

 Voice calls will start the F/T Ring to tell you

to pick up the line. The F/T Ring is a fast double-ring made by your machine.

(For more information, see F/T Ring Time

(Fax/Tel mode only) on page 44 and Ring Delay on page 44.)

Manual 5

Manual mode turns off all automatic answering functions unless you are using the BT Call Sign feature.

To receive a fax in Manual mode, lift the handset of an external telephone. When you hear fax tones (short repeating beeps), press Fax Start and choose Receive. You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine.

(For more information, see Fax Detect on page 45.)

External TAD 5

External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in one of the following ways:

 Faxes will be automatically received.

 Voice callers can record a message on the

external TAD.

(For more information, see Connecting an external TAD (telephone answering device) on page 48.)

Chapter 5

NOTE

Receive Mode settings 5

Ring Delay 5

The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine, choose the maximum number of rings.

(See Operation from external and extension telephones on page 50 and Fax Detect on page 45.)

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax.

F/T Ring Time (Fax/Tel mode only) 5

When somebody calls your machine, you and your caller will hear the normal telephone ring. The number of rings is set by the ring delay setting.

If the call is a fax, then your machine will receive it. However, if it is a voice call then the machine will sound the F/T Ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T Ring, it means that you have a voice caller on the line.

Because the F/T Ring is made by the machine, extension and external telephones will not ring. However, you can still answer the call on any telephone by using a remote code. (For more information, see Using remote codes on page 52.)

d Press s or t to display

Setup Receive.

e Press Setup Receive. f Press s or t to display Ring Delay. g Press Ring Delay. h Press s or t to display the options, and

then press the number of times the machine will ring before it answers. If you choose 0, the machine will answer immediately and the line will not ring at all.

i Press .

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax. d Press s or t to display

Setup Receive.

e Press Setup Receive. f Press s or t to display

F/T Ring Time.

g Press F/T Ring Time. h Press s or t to display the options, and

then press how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds).

i Press .

Even if the caller hangs up during the fast double-ring, the machine will continue to ring for the set time.

Receiving a fax

NOTE

Fax Detect 5

If Fax Detect is On: 5

The machine receives a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or when you hear “chirps” through the handset you are using, just replace the handset. Your machine will do the rest.

If Fax Detect is Off: 5

If you are at the machine and answer a fax call by lifting the handset, press Fax Start, then press Receive to receive the fax.

If you answered at an extension or external telephone, press l 51. (See Operation from external and extension telephones on page 50.)

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax. d Press s or t to display

Setup Receive.

e Press Setup Receive. f Press s or t to display Fax Detect. g Press Fax Detect. h Press On (or Off).

i Press .

• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone handset, press the remote activation code l 51.

• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to Off.

NOTE

Telephone and external devices 6

Voice operations 6

Fax/Tel mode 6

When the machine is in Fax/Tel mode, it will use the F/T Ring (fast double-ring) to alert you to pick up a voice call.

If you are at an external telephone, lift the handset of the external telephone, and then press Pickup to answer.

If you are at an extension telephone, you'll need to lift the handset during the F/T Ring Time and then press #51 between the fast double-rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l 51.

Caller ID (U.K. and Ireland only) 6

You can print a list of the Caller ID information received by your machine. (See Advanced User’s Guide: How to print a report.)

The Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area.

Setting the Caller ID to On 6

If you have Caller ID on your line, then this function should be set to On to display the caller's telephone number on the Touchscreen as the telephone rings.

a Press (Settings).

b Press s or t to display Fax. c Press Fax.

The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.

After a few rings, the Touchscreen shows the telephone number of your caller (and name, if available). Once you answer a call, the Caller ID information disappears from the Touchscreen, but the call information stays stored in the Caller ID memory.

You can view the list or choose one of these numbers to fax to, add to Address Book, or delete from the history. (See Caller ID history on page 54.)

 The ID Unknown message means the

call originated outside your Caller ID service area.

 The ID Withheld message means the

caller has intentionally blocked the transmission of their information.

d Press s or t to display

Miscellaneous.

e Press Miscellaneous. f Press Caller ID. g Press On (or Off).

h Press .

Telephone and external devices

NOTE

Telephone services 6

Your machine supports the Caller ID subscriber telephone service that some telephone companies offer.

Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, answering services, alarm systems or other custom features on one telephone line may create problems with the operation of your machine.

Caller ID is available for U.K. and Ireland only.

Setting the Telephone Line Type 6

If you are connecting the machine to a line that features PBX or ISDN to send and receive faxes, it is also necessary to change the Telephone Line Type accordingly by completing the following steps.

h Press On or Always.

If you choose On, the machine dials a prefix number before the fax number you dial, only when R is pressed. If you choose Always, the machine always automatically dials a prefix number before the fax number.

i Press Dial Prefix. j Enter the prefix number using the

keyboard on the Touchscreen. Press OK.

You can use the numbers 0 to 9, #, l and !. You cannot use ! with any other numbers or characters.

k Press .

a Press (Settings).

b Press s or t to display

Initial Setup.

c Press Initial Setup. d Press s or t to display

Phone Line Set.

e Press Phone Line Set. f Press Normal, PBX or ISDN. g Do one of the following:

 If you choose PBX, go to step h.

 If you choose ISDN or Normal, go to

step k.

Chapter 6

NOTE

PBX and TRANSFER 6

The machine is initially set to Normal, which lets the machine connect to a standard PSTN (Public Switched Telephone Network) line. However, many offices use a central telephone system or Private Branch Exchange (PBX). Your machine can be connected to most types of PBX. The machine's recall feature supports timed break recall only (TBR). TBR will work with most PBX systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when the R on the Touchscreen is pressed.

You can program a press of the R button as part of a number stored in a Speed Dial location. When programming the Speed Dial number, press R first (the Touchscreen shows ‘!’), then enter the telephone number. If you do this, you do not need to press R each time before you dial using a Speed Dial location. (See Storing numbers on page 55.) However, if your Telephone Line Type is not set to PBX on the machine, you cannot use the Speed Dial location that the R is programmed into.

Connecting an external TAD (telephone answering device)

You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings, there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

If you do not receive all your faxes, shorten the Ring Delay setting on your external TAD.

1TAD

When the TAD answers a call, the Touchscreen shows Telephone.

Telephone and external devices

IMPORTANT

NOTE

Recording an outgoing

DO NOT connect a TAD elsewhere on the same telephone line.

Connections settings 6

The external TAD must be connected as shown in the previous illustration.

a Using both hands, use the finger holds

on each side of the machine to lift the scanner cover into the open position.

b Carefully guide the telephone line cord

into the cable channel and out the back of the machine.

c Lift the scanner cover to release the

lock. Gently push the scanner cover support down and close the scanner cover using both hands.

d Set your external TAD to one or two

rings. (The machine's Ring Delay setting does not apply.)

e Record the outgoing message on your

external TAD.

f Set the TAD to answer calls. g Set the Receive Mode to

External TAD. (See Choose the Receive Mode on page 41.)

message (OGM) on an external TAD 6

Timing is important in recording this message.

a Record 5 seconds of silence at the

beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

b Limit your speaking to 20 seconds.

We recommend beginning your OGM with an initial 5 second silence because the machine may not hear the fax tones over a voice. You may try omitting this pause, but if your machine has trouble receiving, then you must re-record the OGM to include it.

Multi-line connections (PBX) 6

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi-line system, we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator, we recommend that you set the Receive Mode to Manual.

We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

Make sure the Telephone Line Type is set to PBX. (See Setting the Telephone Line Type on page 47.)

Chapter 6

NOTE

External and extension telephones

Connecting an external or extension telephone 6

You can connect a separate telephone to your machine as shown in the diagram below.

Operation from external and

extension telephones 6

If you answer a fax call on an extension or an external telephone, you can make your machine take the call by using the Remote Activation Code. When you press the Remote Activation Code l 51, the machine starts to receive the fax.

If the machine answers a voice call and fast double-rings for you to take over, use the Remote Deactivation Code #51 to take the call at an extension telephone. (See F/T Ring Time (Fax/Tel mode only) on page 44.)

If you answer a call and no one is on the line:

You should assume that you're receiving a manual fax.

1 Extension telephone

2 External telephone

Please make sure you use an external telephone with a cable no more than 3 metres long.

Press l 51 and wait for the chirp or until the Touchscreen shows Receiving, and then hang up.

You can also use the Fax Detect feature to make your machine automatically take the call. (See Fax Detect on page 45.)

Telephone and external devices

NOTE

Using extension telephones (U.K. only) 6

Your premises may already be wired with parallel extension telephones, or you may plan to add extension telephones to your line, as well as your machine. While the simplest arrangement is a straightforward parallel connection, there are some problems with this. The most obvious is inadvertent interruption of a facsimile transmission caused by someone picking up an extension telephone to make an outgoing call. Also, the remote activation code feature may not operate reliably in such a simple configuration.

This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time). This pre-set job may coincide with someone picking up an extension handset.

Inadvisable connection of extension sockets (Fig. 1.)

1 Extension socket

2 Master socket

3 Incoming line

FAX

Recommended connection of extension sockets (Fig. 2.)

These problems can easily be eliminated, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine in a master/slave configuration (see fig. 2). In this configuration the machine can always detect whether a telephone is in use. Thus it will not attempt to seize the line during that time. This is known as “telephone off-hook detection.”

The inadvisable configuration is shown in figure 1, and the recommended master/slave configuration is shown in figure 2.

This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PBX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be put into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.

FAX

1 Extension socket

2 Master socket

3 Incoming line

The fax machine must be plugged into the master socket.

These telephones are now connected as external devices (See Connecting an external or extension telephone on page 50.), because they are connected to the fax machine via the T-connector.

Chapter 6

NOTE

Using remote codes 6

Remote Activation Code 6

If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by dialling the Remote Activation Code l 51. Wait for the chirping sounds and then replace the handset. (See Fax Detect on page 45.)

If you answer a fax call at the external telephone, you can make the machine receive the fax by pressing Fax Start and choose Receive.

Remote Deactivation Code 6

If you receive a voice call and the machine is in Fax/Tel mode, it will start to sound the F/T Ring (fast double-ring) after the initial ring delay. If you pick up the call on an extension telephone, you can turn the F/T Ring off by pressing #51 (make sure you press this between the rings).

If the machine answers a voice call and fast double-rings for you to take over, you can take the call at the external telephone by pressing Pickup.

e Press Setup Receive. f Press s or t to display

Remote Codes.

g Press Remote Codes. h Press On. i Do one of the following.

 If you want to change the Remote

Activation Code (Act.Code), enter the new code.

Press OK, go to step j.

 If you do not want to change the

Remote Activation Code, press OK, go to step j.

j Do one of the following.

 If you want to change the Remote

Deactivation Code (Deact.Code), enter the new code.

Press OK, go to step k.

 If you do not want to change the

Remote Deactivation Code, press

OK, go to step k.

k Press .

Changing the remote codes 6

If you want to use Remote Activation, you have to turn on the remote codes. The preset Remote Activation Code is l 51. The preset Remote Deactivation Code is #51. If you want to, you can replace them with your own codes.

a Press (Settings).

b Press s or t on the Touchpanel to

display Fax.

c Press Fax. d Press s or t to display

Setup Receive.

• If you are always disconnected when accessing your external TAD remotely, try changing the Remote Activation Code and Remote Deactivation Code to another three-digit code using the numbers 0-9, l, #.

• Remote Codes might not work with some telephone systems.

NOTE

Dialling and storing numbers 7

How to dial 7

Manual dialling 7

a Load your document.

If the Touchscreen shows Not Registered when you enter or search a Speed Dial number, it means a number has not been stored at this location.

b Press (Fax).

c Press all of the digits of the fax number.

d Press Fax Start.

Speed Dialling 7

a Load your document.

e To send a fax, press Send a fax and

go to step f.

f Press Fax Start.

The machine scans and sends the fax.

Fax Redial 7

If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.

Redial only works if you dialled from the machine.

a Load your document.

b Press (Fax).

c Press Redial. d Press Fax Start.

b Press (Fax).

c Press (Address). d Do one of the following:

 Press Alphabetical or

Numerical, and then press the

number you want to dial.

 Press the 2-digit Speed Dial number

using the dial pad.

• In Real Time Transmission the automatic redial feature does not work when you are using the scanner glass.

• Redial will change to Pause when you enter a fax number.

Chapter 7

NOTE

Additional Dialling Operations

Outgoing Call history 7

If you are not a Caller ID subscriber, you can still view call dates from the Caller ID history and delete entries from the list.

The last 30 numbers you sent a fax to will be stored in the outgoing call history. You can choose one of these numbers to fax to, add to the Address Book or delete from the history.

a Press (Fax).

b Press (History) . c Press the number you want. d Do one of the following:

 To send a fax, press Send a fax.

Press Fax Start.

 If you want to store the number,

press More and then press Add to Address Book.

(See Advanced User’s Guide:

Storing Speed Dial numbers from Outgoing Calls.)

 If you want to delete the number from

the Outgoing Call history list, press More and then press Delete.

Press Yes to confirm.

a Press (Fax).

b Press (History).

c Press (Incoming).

d Press the number or the name you want. e Do one of the following:

 To send a fax, press Send a fax.

Press Fax Start.

 If you want to store the number,

press More and then press Add to Address Book.

(See Advanced User’s Guide:

Storing Speed Dial numbers from the Caller ID history.)

 If you want to delete the number from

the Caller ID history list, press More and then press Delete.

Press Yes to confirm.

Press .

Caller ID history 7

This feature requires the Caller ID subscriber service offered by many local telephone companies. (See Caller ID (U.K. and Ireland only) on page 46.)

The numbers, or names if available, from the last 30 faxes and telephone calls you received will be stored in the Caller ID history. You can view the list or choose one of these numbers to fax to, add to Address Book, or delete from the history. When the thirty-first call comes into the machine, it replaces information about the first call.

You can print the Caller ID list. (See Advanced User’s Guide: How to print a report.)

Dialling and storing numbers

NOTE

Storing numbers 7

You can set up your machine to do the following types of easy dialling: Speed Dial and Groups for broadcasting faxes. When you dial a Speed Dial number, the Touchscreen shows the number.

If you lose electrical power, the Speed Dial numbers that are in the memory will not be lost.

Storing a pause 7

When you are storing Speed Dial numbers, you can insert one or more 3.5 second pauses by pressing PAUSE on the Touchscreen.

Storing Speed Dial numbers 7

You can store up to 100 names and numbers in two-digit Speed Dial locations. You can store two numbers to each name. When you dial you will only have to press a few buttons on the Touchscreen (for example: press

(Address), the number you want to call

and Send a fax).

g Do one of the following:

 Enter the name (up to 16 characters)

using the keyboard on the Touchscreen.

Press OK.

(To help you enter letters, see Entering Text on page 148.)

 To store the number without a name,

press OK.

h Enter the first fax or telephone number

( ) using the keyboard on the Touchscreen (up to 20 digits). Press OK.

• Be sure to include the area code when entering a fax or telephone number. Depending on the country, the Caller ID names and history may not be displayed correctly if the area code is not registered with the fax or telephone number.

• If you downloaded Internet Fax:

If you want to store an E-mail address to use with Internet Fax or Scan to E-mail

Server, press and enter the E-mail address then press OK. (See Entering

Text on page 148.)

a Press (Fax).

b Press (Address). c If Speed Dial numbers have already

been stored, press Alphabetical or Numerical.

d Press More. e Press s or t on the Touchpanel to

display Set Speed Dial.

f Press Set Speed Dial.

i Do one of the following:

 Enter the second fax or telephone

number ( ) using the keyboard on the Touchscreen (up to 20 digits).

Press OK.

 If you do not want to store a second

number, press OK.

Chapter 7

NOTE

j To choose where the number will be

stored, do one of the following:

 To accept the displayed next

available Speed Dial location, press OK.

 To enter a different Speed Dial

location, press and then enter a 2-digit number using the keyboard on the Touchscreen.

Press OK.

If the 2-digit Speed Dial location you choose is already taken, the OK button on the Touchscreen will not work. Choose a different location.

k When the Touchscreen displays your

settings, press OK to confirm.

l Do one of the following:

 To store another Speed Dial

number, repeat steps d to k.

 To finish storing numbers, press .

Changing Speed Dial names or numbers 7

You can change the name or number of a Speed Dial that has already been stored, or delete it by deleting all of its numbers.

a Press (Fax).

b Press (Address). c Press Alphabetical or Numerical. d Press More. e Do one of the following:

 Press s or t to display Change.

Press Change to edit the names or numbers.

 Press s or t to display Delete.

Press Delete.

Choose the numbers you want to delete by pressing them to display a red check mark.

Press OK.

Press Yes to confirm.

Go to step j.

f Press s or t to display the number you

want to change.

g Press the number you want to change.

h Do one of the following:

NOTE

 If you want to change the name,

press Name. Enter the new name (up to 16 characters) using the keyboard on the Touchscreen. (See Entering Text on page 148.)

Press OK.

 If you want to change the first fax or

telephone number, press . Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.

 If you want to change the second

Fax/Tel number, press . Enter the new fax or telephone number (up to 20 digits) using the keyboard on the Touchscreen. Press OK.

Dialling and storing numbers

How to change the stored name or number:

If you want to change a character, press d or c to position the cursor underneath the character you want to change, and then

press . Enter the new character.

If you want to change a stored number, press repeatedly to delete the number.

Enter the new number.

i The Touchscreen will display your

settings. Do one of the following:

 Press OK to finish.

To change another Speed Dial location, repeat steps f to i.

 To change more information, return

to h.

j Press .

NOTE

Making copies 8

How to copy 8

The following steps show the basic copy operation.

a Do one of the following to load your

document:

 Place the document face down in the

ADF.

(See Using the ADF on page 34.)

 Place the document face down on

the scanner glass.

(See Using the scanner glass on page 35.)

b Press (Copy).

 The Touchscreen shows:

Copy options 8

You can change the following copy settings. Press Copy and then press Options. Press s or t on the Touchpanel to scroll through the copy settings. When the setting you want is displayed, press it and choose your option. When you have finished changing options, press OK.

(Basic User’s Guide)

For information about changing the following copy settings, see page 59.

 Paper Type

 Paper Size

 Tray Select

MFC-J4610DW only.

(Advanced User’s Guide)

For information about changing the following copy settings, see Advanced User’s Guide: Copy options.

 Quality

 Enlarge/Reduce

 Page Layout

1 No. of Copies

You can enter the number of copies by pressing - or + on the Touchscreen (as shown above) or by using the dial pad.

 2in1(ID)

 Stack/Sort

 Density

 2-sided Copy

c If you want more than one copy, enter

the number (up to 99).

 Ink Save Mode

 Thin Paper Copy

d Press Mono Start or Colour Start.

 Book Copy

Stop copying 8

To stop copying, press .

 Remove Background

 Set New Default

 Factory Reset

If you want to sort copies, use the ADF.

Making copies

NOTE

Paper Type 8

If you are copying on a special type of paper, set the machine for the type of paper you are using to get the best print quality.

a Press (Copy).

b Load your document. c Enter the number of copies you want. d Press Options. e Press s or t on the Touchpanel to

display Paper Type.

f Press Paper Type. g

Press sort to display

Inkjet Paper, Brother BP71 Other Glossy

then press the option you want to set.

Plain Paper

Transparency

, and

g Press s or t to display A4, A5, A3,

10x15cm, Letter, Legal or Ledger,

and then press the option you want to set.

• If you choose A3, Legal or Ledger, the precautions for loading paper will be displayed. Read the information on the Touchscreen and then confirm by pressing OK.

• If you are using the manual feed slot insert only one sheet of paper at a time. (See Loading paper in the manual feed slot on page 22.)

h If you do not want to change further

settings, press OK.

i Press Mono Start or Colour Start.

Tray Select (MFC-J4610DW) 8

h If you do not want to change more

settings, press OK.

i Press Mono Start or Colour Start.

Paper Size 8

If you are copying on paper other than A4 size, you will need to change the Paper Size setting. You can copy only on A4, A5, A3, Photo (10  15 cm), Letter, Legal or Ledger paper.

a Load your document.

b Press (Copy).

c Enter the number of copies you want. d Press Options. e Press s or t on the Touchpanel to

display Paper Size.

f Press Paper Size.

You can change the tray temporarily for the next copy. To change the default tray setting see Tray use in Copy mode (MFC-J4610DW) on page 28.

a Load your document.

b Press (Copy).

c Enter the number of copies you want. d Press Options. e Press s or t on the Touchpanel to

display Tray Select.

f Press Tray Select. g Press Tray #1, Tray #2 or

Auto Tray Select.

h If you do not want to change additional

settings, press OK.

i Press Mono Start or Colour Start.

Printing photos from a memory

card or USB Flash memory drive

PhotoCapture Center™ operations (PHOTO mode)

Even if your machine is not connected to your computer, you can print photos directly from digital camera media or a USB Flash memory drive. (See Print Images on page 63.)

You can scan documents and save them directly to a memory card or USB Flash memory drive. (See How to scan to a memory card or USB Flash memory drive on page 64.)

If your machine is connected to a computer, you can use your computer to access a memory card or USB Flash memory drive that is inserted in the front of the machine.

(See Software User’s Guide: PhotoCapture

Center™ (Windows (See Software User’s Guide: Remote Setup & PhotoCapture Center™ (Macintosh).)

).)

Using a memory card or USB Flash memory drive 9

Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card, SDHC Memory Card, SDXC Memory Card, MultiMedia Card, MultiMedia Card plus and USB Flash memory drives.

The PhotoCapture Center™ feature lets you print digital photos from your digital camera at high resolution to get photo quality printing.

Printing photos from a memory card or USB Flash memory drive

IMPORTANT

Getting started 9

a Open the media slot cover. b Firmly put a memory card or USB Flash memory drive into the correct slot.

1 USB Flash memory drive

The USB direct interface supports only a USB Flash memory drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard. Any other USB devices are not supported.

2 Memory card slot

Slot Compatible memory cards

Upper slot

Lower slot

Memory Stick Duo™

Memory Stick PRO Duo™

Memory Stick Micro™ (Adapter required)

SD Memory Card

SDHC Memory Card

SDXC Memory Card

MultiMedia Card

MultiMedia Card plus

miniSD (Adapter required)

miniSDHC (Adapter required)

microSD (Adapter required)

microSDHC (Adapter required)

MultiMedia Card mobile (Adapter required)

Chapter 9

IMPORTANT

• DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine.

• DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.

• DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive (slot) or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive. You will lose your data or damage the card.

The machine can only read one device at a time.

Printing photos from a memory card or USB Flash memory drive

NOTE

Print Images 9

View Photos 9

You can preview your photos on the Touchscreen before you print them. If your photos are large files there may be a delay before each photo is displayed.

a Open the media slot cover. b Put the memory card or USB Flash

memory drive in the correct slot.

c Press View Photos. d Press s or t on the Touchpanel to

display the photo you want to print.

e Press + or - to select the number of

copies you want to print.

PhotoCapture Center™ print settings

You can change the print settings temporarily for the next print.

The machine returns to its default settings after one minute.

You can save the print settings you use most often by setting them as the default. (See Advanced User’s Guide: Setting your changes as a new default.)

f Repeat step d and e until you have

chosen all the photos you want to print. Press OK.

g Read and confirm the displayed list of

options and do one of the following:

 If you want to change the print

settings, press Options. (See Advanced User’s Guide:

PhotoCapture Center™ print settings.)

 If you do not want to change any

settings, go to step h.

h Press Start to print.

Chapter 9

IMPORTANT

NOTE

How to scan to a memory card or USB Flash memory drive

You can scan monochrome and colour documents onto a memory card or USB Flash memory drive. Monochrome documents will be stored in PDF (*.PDF) or TIFF (*.TIF) file formats. Colour documents may be stored in PDF (*.PDF) or JPEG (*.JPG) file formats. The factory setting is Colour, 200 dpi and the default file format is PDF. The machine automatically creates file names based on the current date. (See Quick Setup Guide.) For example, the fifth image scanned on July 1, 2012 would be named 01071205.PDF. You can change the colour and resolution.

a Load your document.

h Press Options.

Do one or more of the following:

 To change the scan type, press

s or t to display Scan Type. Press Scan Type and choose Colour or Black and White.

 To change the resolution, press

s or t to display Resolution.

Press Resolution and choose

100 dpi, 200 dpi, 300 dpi, 600 dpi or Auto.

 To change the file type, press s or t

to display File Type. Press File Type and choose PDF, JPEG or TIFF.

 If you want to change the file name,

press s or t to display File Name. Press File Name and enter the file name.

b Open the media slot cover. c Put the memory card or USB Flash

memory drive in the correct slot.

d Press .

e Press (Scan).

f Press s or t on the Touchpanel to

display Scan to Media.

g Press Scan to Media.

DO NOT take out the memory card or USB Flash memory drive while the machine is reading or writing to it to avoid damaging the card, USB Flash memory drive, or the data stored on them.

You can only change the first 6 characters.

Press OK.

 To remove background colour, press

s or t to display

Remove Background.

Press Remove Background and choose Low, Medium, High or Off.

Remove Background removes the base colour of documents to make the scanned data more recognizable.

i When you have finished choosing

settings, press OK.

• If you chose colour in the Scan Type setting, you cannot choose the file type TIFF.

• If you chose monochrome in the Scan Type setting, you cannot choose the file type JPEG.

j Press Start.

How to print from a computer 10

Printing a document 10

The machine can receive data from your computer and print it. To print from a computer, you must install the printer driver.

(See Software User’s Guide: Printing

(Windows (See Software User’s Guide: Printing and Faxing (Macintosh).)

a Install the Brother printer driver from the

b From your application, choose the Print

).)

CD-ROM. (See Quick Setup Guide.)

command.

c Choose the name of your machine in the

Print dialog box and click Properties or Preferences, depending on the

application you are using.

d Choose the settings you want to change

in the Properties dialog box.

 Media Type

 Print Quality

 Paper Size

 Orientation

 Colour / Greyscale

 Ink Save Mode

 Scaling

 2-sided / Booklet

e Click OK. f Click Print (or OK depending on the

application you are using) to begin printing.

How to scan to a computer 11

Before scanning 11

To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.

 Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.)

 Configure the machine with a TCP/IP address if network scanning does not work.

(See Software User’s Guide: Configuring Network Scanning for Windows

How to scan to a computer

NOTE

Scanning a document as a PDF file using ControlCenter4 (Windows

(For detailed information, see Software User’s Guide: Scanning.)

• The screens on your PC may vary depending on your model.

• This section is based on using the Advanced Mode of ControlCenter4.

ControlCenter4 is a software utility that lets you quickly and easily access the applications you use most often. Using ControlCenter4 eliminates the need to manually launch specific applications.

a Load your document. (See How to load documents on page 34.) b Open ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is

your model name)/ControlCenter4. The ControlCenter4 application will open.

) 11

c If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.

d Make sure the machine you want to use is selected from the Model pull-down list.

Chapter 11

e Set the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.

The configuration dialog box appears. You can change the default settings.

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

f Click OK.

How to scan to a computer

g Click File.

h Press Scan.

The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

Chapter 11

How to change the machine’s Scan mode settings for PDF scanning

You can change your machine’s Scan mode settings using ControlCenter4. (Windows®)

a Open ControlCenter4 by clicking /All Programs/Brother/MFC-XXXX (where XXXX is

your model name)/ControlCenter4. The ControlCenter4 application will open.

b Make sure the machine you want to use is selected from the Model pull-down list. c Click the Device Settings tab. d Click Device Scan Settings.

e Choose the File tab. You can change the default settings.

How to scan to a computer

1 Choose PDF (*.pdf) from the File Type pull-down list.

2 You can enter the file name you want to use for the document.

3 You can save the file to the default folder, or choose your preferred folder by clicking the

(Browse) button.

4 You can choose a scanning resolution from the Resolution pull-down list.

5 You can choose the document size from the Document Size pull-down list.

f Click OK.

Chapter 11

NOTE

How to scan a document as a PDF file using the Touchscreen 11

a Load your document. (See How to load documents on page 34.)

b Press (Scan).

c Press s or t on the Touchpanel to display Scan to File. d Press Scan to File. e When the machine is connected to a network, press the PC Name.

Do one of the following:

 If you want to use the default settings, go to step j.

 If you want to change the default settings, go to step f.

f Press Options. g Press Set with TouchPanel.

Press On.

h Choose the settings for Scan Type, Resolution, File Type and

Remove Background as needed.

i Press OK. j Press Start.

The machine starts the scanning process.

The following scan modes are available.

• Scan to OCR

• Scan to File

• Scan to Image

• Scan to Media

• Scan to email

• Scan to E-mail Server

• Scan to FTP

• Scan to Network

• Web Service

Windows® users only. (Windows Vista® SP2 or later and Windows® 7)

(See Software User’s Guide: Using Web Services for scanning on your network (Windows Vista

Windows

7).)

SP2 or later and

CAUTION

IMPORTANT

Routine maintenance A

Replacing the ink cartridges

Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message.

The Touchscreen will show which ink cartridge is low or needs replacing. Be sure to follow the Touchscreen prompts to replace the ink cartridges in the correct order.

Even though the machine tells you to replace an ink cartridge, there will be a small amount of ink left in the ink cartridge. It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly.

If ink gets in your eyes, wash it out with water at once and call a doctor if you are concerned.

Brother multifunction machines are designed to work with ink of a particular specification and will work to a level of optimum performance and reliability when used with Brother Original ink cartridges. Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources. Damage to the product caused by the use of consumables manufactured by third parties may not be covered by the product warranty. See the terms of the product warranty.

a Open the ink cartridge cover.

If one or more of the ink cartridges have reached the end of their life, the Touchscreen shows B&W Print Only or Cannot Print.

b Press the lock release lever as shown to

IMPORTANT

release the cartridge indicated on the Touchscreen. Remove the cartridge from the machine.

d Turn the green release lever on the

orange protective packing (1) counterclockwise until it clicks to release the vacuum seal. Then remove the orange protective packing as shown.

c Open the new ink cartridge bag for the

colour indicated on the Touchscreen, and then take out the ink cartridge.

DO NOT touch the area of the cartridge indicated (2); this can prevent the machine from detecting the cartridge.

e Each colour has its own correct position.

NOTE

IMPORTANT

Insert the ink cartridge in the direction of the arrow on the label.

f Gently push the back of the ink cartridge

marked “PUSH” until the cartridge lever lifts, and then close the ink cartridge cover.

Routine maintenance

• If you replaced an ink cartridge, for example Black, the Touchscreen may ask you to verify that it was a brand new one (for example, Did You Change

Black). For each new cartridge you installed, press Yes to reset the ink dot counter for that colour. If the ink cartridge you installed is not a brand new one, be sure to press No.

• If the Touchscreen shows

No Ink Cartridge or Cannot Detect after you install the ink

cartridge check that the ink cartridge is a brand new Brother Original cartridge and that it is installed correctly. Remove the ink cartridge and reinstall it slowly until the cartridge lever lifts.

g The machine will automatically reset the

ink dot counter.

• DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.

•

DO NOT touch the cartridge insertion slots. If you do so, the ink may stain your skin.

• If ink gets on your skin or clothing immediately wash it off with soap or detergent.

• If you mix the colours by installing an ink cartridge in the wrong position, the Touchscreen shows Wrong Ink Colour. Check which ink cartridges are not matched by colours to their ink cartridge positions and move them to their correct positions.

• Once you open an ink cartridge, install it in the machine and use it up within six months of installation. Use unopened ink cartridges by the expiration date written on the cartridge package.

• DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the cartridge.

Cleaning and checking

NOTE

the machine

Cleaning the scanner glass A

a Unplug the machine from the electrical

socket.

b Lift the document cover (1). Clean the

scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner.

In addition to cleaning the glass strip with a non-flammable glass cleaner, run your finger tip over the glass strip to see if you can feel anything on it. If you feel dirt or debris, clean the glass strip again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning attempt.

c In the ADF unit, clean the white bar (1)

and the glass strip (2) with a lint-free cloth moistened with a non-flammable glass cleaner.

When there is a spot of dirt or correction fluid on the glass strip the printed sample shows a vertical line.

After the glass strip is cleaned the vertical line is gone.

Cleaning the print head A

IMPORTANT

NOTE

Routine maintenance

To maintain good print quality, the machine will automatically clean the print head when needed. You can start the cleaning process manually if there is a print quality problem.

Clean the print head if you get horizontal lines in the text or graphics, or blank text on your printed pages. You can clean Black only, three colours at a time (Yellow/Cyan/Magenta), or all four colours at once.

Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

a Press (Settings).

• If you clean the print head at least five times and the print has not improved, try installing a new Brother Original Innobella™ ink cartridge for each problem colour. Try cleaning the print head again up to five more times. If the print has not improved call Brother customer service or your local Brother dealer.

• You can also clean the print head from your PC.

(See Software User’s Guide:

Maintenance tab (Windows

).)

Checking the print quality A

If faded or streaked colours and text appear on your printouts, some of the print head nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.

If is on the Touchscreen, you can

press it, and then go to step e.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press Ink. e Press s or t to display Cleaning. f Press Cleaning. g Press s or t to display Black,

Colour or All, and then press the option you want to clean. The machine cleans the print head. When cleaning is finished, the Touchscreen will return to the Home screen.

a Press (Settings).

If is on the Touchscreen, you can

press it, and then go to step e.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press Ink. e Press Test Print. f Press Print Quality. g Press Start.

The machine begins printing the Print Quality Check Sheet.

h Check the quality of the four colour

blocks on the sheet.

i The Touchscreen asks you if the print

IMPORTANT

NOTE

quality is OK. Do one of the following:

 If all lines are clear and visible, press

Yes to finish the Print Quality check and go to step m.

 If you can see missing short lines as

shown below, press No.

OK Poor

j The Touchscreen asks you if the print

quality is OK for black and then the three colours. Press Yes or No.

DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.

When a print head nozzle is clogged, the printed sample looks like this.

A4, Letter and Executive

k The Touchscreen asks you if you want

to start cleaning. Press Yes. The machine starts cleaning the print head.

l After the cleaning procedure is finished,

press Start. The machine starts printing the Print Quality Check Sheet again. Return to step h.

m Press .

If you clean the print head at least five times and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem colour. Try cleaning the print head again up to five more times. If the print has not improved, call your Brother customer service or your local Brother dealer.

A3, Ledger, Legal, A5, A6, envelopes, Photo (10  15 cm), Photo L (89  127 mm), Photo 2L (13  18 cm) and Index Card (127  203 mm)

After the print head nozzle is cleaned, the horizontal lines are gone.

Routine maintenance

NOTE

Checking the print alignment A

If your printed text becomes blurred or images become faded, you may need to adjust the print alignment after transporting the machine.

a Press (Settings).

If is on the Touchscreen, you can

press it, and then go to step e.

b Press s or t on the Touchpanel to

display General Setup.

c Press General Setup. d Press Ink. e Press s or t to display Test Print.

k For the “C” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

l For the “D” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

m Press .

f Press Test Print. g Press Alignment. h Press Start.

The machine starts printing the Alignment Check Sheet.

i For the “A” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

j For the “B” pattern, press the number of

the test print that has the least visible vertical stripes (1-9).

Troubleshooting B

If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips.

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/

Identifying your problem B

First, check the following.

 The machine's power cord is connected correctly and the machine's power switch is turned on.

 All of the protective parts have been removed.

 Paper is inserted correctly in the paper tray.

 The interface cables are securely connected to the machine and the computer, or the wireless

connection is set up on both the machine and your computer.

 Touchscreen Messages

(See Error and Maintenance messages on page 82.)

If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.

Paper handling and Printing problems:

 Printing Difficulties on page 102

 Print Quality Difficulties on page 103

 Paper Handling Difficulties on page 106

 Printing Received Faxes on page 107

Telephone and Fax problems:

 Telephone Line or Connections on page 107

 Handling Incoming Calls on page 108

 Receiving Faxes on page 107

 Sending Faxes on page 108

Copying problems:

 Copying Difficulties on page 109

Scanning problems:

 Scanning Difficulties on page 109

 PhotoCapture Center™ Difficulties on page 110

Software and Network problems:

 Software Difficulties on page 110

 Network Difficulties on page 110

 Difficulties when entering data on page 111

Troubleshooting

Error and Maintenance messages B

NOTE

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.

You can clear most errors and perform routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:

Visit us at http://solutions.brother.com/

lights up when there is an error or maintenance message. Press to display the error

message on the Touchscreen.

Error Message Cause Action

NOTE

Troubleshooting

B&W Print Only

Replace Ink

One or more of the colour ink cartridges have reached the end of their life.

You can use the machine in monochrome mode for approximately four weeks depending on the number of pages you print.

While this message appears on the Touchscreen, each operation works in the following way:

 Printing

If you choose Greyscale in the Advanced tab of the printer driver,

you can use the machine as a monochrome printer.

2-sided print is not available when this message appears.

 Copying

If the paper type is set to Plain Paper you can make copies in monochrome.

Replace the ink cartridges. (See Replacing the ink cartridges on page 73.)

The machine will stop all print operations, you cannot use the machine until a new ink cartridge is installed in the following cases:

• If you unplug the machine or take out the ink cartridge.

• If the paper type is set to anything except Plain Paper or Inkjet Paper.

• (Windows

) If you check

Slow Drying Paper in the Basic tab of the printer driver.

(Macintosh) If you check

Slow Drying Paper in the Print Settings of the printer driver.

BT Call Sign On

(U.K. only)

2-sided copy is not available when this message appears.

 Faxing

If the paper type is set to

Plain Paper or Inkjet Paper, the machine will

receive and print the faxes in monochrome.

If a sending machine has a colour fax, the machine’s “handshake” will ask that the fax be sent as monochrome.

BT Call Sign is set to ON. You cannot change the Receive Mode from Manual to another mode.

Set BT Call Sign to OFF. (See Advanced User’s Guide: BT Call Sign (U.K. only).)

Error Message Cause Action

Cannot Detect You installed a new ink cartridge too

quickly and the machine did not detect it.

An ink cartridge is not installed correctly.

If you are using non Brother Original ink the machine may not detect the ink cartridge.

Cannot Detect Ink If you are using non Brother Original

ink, the machine may not detect the ink volume.

Cannot Print

Replace Ink

One or more of the ink cartridges have reached the end of their life. The machine will stop all print operations. While memory is available, monochrome faxes will be stored in the memory. If a sending machine has a colour fax, the machine's “handshake” will ask that the fax be sent as monochrome.

Take out the new ink cartridge and re-install it slowly until the cartridge lever lifts. (See Replacing the ink cartridges on page 73.)

Replace the cartridge with a Brother Original ink cartridge. If the error message remains, contact Brother customer service or your local Brother dealer.

Replace the ink cartridges. (See Replacing the ink cartridges on page 73.)

Comm.Error Poor telephone line quality caused a

communication error.

Connection Fail You tried to poll a fax machine that is

not in Polled Waiting mode.

Cover is Open The scanner cover is not completely

closed.

The ink cartridge cover is not completely closed.

Data Remaining Print data is left in the machine's

memory.

Disconnected The other person or other person's fax

machine stopped the call.

If the problem continues, call the telephone company and ask them to check your telephone line.

Check the other fax machine's polling setup.

Lift the scanner cover and then close it again.

Make sure the telephone line cord and USB cable (if used) have been guided correctly through the cable channel and out the back of the machine.

Firmly close the ink cartridge cover until it clicks.

Press . The machine will cancel the job and clear it from the memory.

Try to print again.

Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). (See Telephone line interference / VoIP on page 112.)

NOTE

Error Message Cause Action

Troubleshooting

Document Jam The document was not inserted or fed

correctly, or the document scanned from the ADF was too long.

High Temperature The print head is too warm. Allow the machine to cool down.

Hub is Unusable. A hub or USB Flash memory drive with

hub has been connected to the USB direct interface.

Ink Absorber Full The ink absorber box or flushing box is

full. These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine. Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period before replacement is dependent on the number of purges and flushes required to clean the ink system. These boxes acquire amounts of ink during the different purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up.

(See Using the ADF on page 34.)

(See Document jam on page 92.)

Hubs, including USB Flash memory drives that have a built-in hub, are not supported. Unplug the device from the USB direct interface.

The ink absorber box or flushing box will need to be replaced. Contact Brother Customer Service or your local Brother Authorised Service Centre to have your machine serviced.

Other reasons for cleaning are:

1 After a paper jam has been

cleared, the machine automatically cleans itself before the next received fax is printed.

2 The machine automatically cleans

itself after sitting idle for more than 30 days (infrequent use).

3 The machine automatically cleans

itself after ink cartridges of the same colour have been replaced 12 times.

InkAbsorberNearFull

Repairs resulting from the use of non-Brother supplies may not be covered under the stated product warranty.

The ink absorber box or flushing box is nearly full.

Call Brother customer service or your local Brother dealer.

Error Message Cause Action

Ink low One or more of the ink cartridges are

near the end of their life. If one of the colour ink cartridges is near the end of its life and someone is sending you a colour fax, your machine’s “handshake” will ask that the fax be sent as monochrome. If the sending machine has the ability to convert it, the colour fax will be printed at your machine as a monochrome fax.

Low Temperature The print head is too cold. Allow the machine to warm up.

Media Error The memory card is either corrupted,

incorrectly formatted, or there is a problem with the memory card.

Media is Full. The memory card or USB Flash

memory drive you are using has no available space or already contains 999 files.

Order a new ink cartridge. You can continue printing until the Touchscreen shows Cannot Print. (See Replacing the ink cartridges on page 73.)

Remove the memory card from the media drive (slot) of the machine and format it correctly.

Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working.

Your machine can only save to your memory card or USB Flash memory drive if it contains fewer than 999 files. Delete unused files to free some space and try again.

No Caller ID There is no incoming call history. You

have not received any calls or you have not subscribed to the Caller ID service from your telephone company.

No File The memory card or USB Flash

memory drive in the media drive does not contain a .JPG file.

No Ink Cartridge An ink cartridge is not installed

correctly.

If you want to use the Caller ID feature, call your telephone company. (See Caller ID (U.K. and Ireland only) on page 46.)

Put the correct memory card or USB Flash memory drive into the slot again.

Take out the new ink cartridge and re-install it slowly until the cartridge lever lifts. (See Replacing the ink cartridges on page 73.)

Error Message Cause Action

Troubleshooting

(MFC-J4410DW)

No Paper Fed

(MFC-J4610DW)

No Paper Fed

No Paper Fed #1

No Paper Fed #2

The machine is out of paper or the paper is not correctly loaded in the paper tray.

The paper is jammed in the machine. Remove the jammed paper by

Paper dust has accumulated on the surface of the paper pick-up rollers.

The Jam Clear Cover is not closed correctly.

Do one of the following:

 Refill the paper in the paper tray,

and then press OK on the Touchscreen.

 Remove the paper and load it

again, and then press OK on the Touchscreen. (See Loading paper and other print media on page 13.)

following the steps in Printer jam or paper jam on page 94.

If this error occurs often during 2-sided copying or 2-sided printing, the paper feed rollers may be stained with ink. Clean the paper feed rollers. (See Advanced User’s Guide: Cleaning the paper feed rollers.)

Clean the paper pick-up rollers. (See Advanced User’s Guide: Cleaning the paper pick-up rollers.)

Make sure the Jam Clear Cover is closed evenly at both ends. (See Printer jam or paper jam on page 94.)

The paper was not inserted in the centre position of the manual feed slot.

No Response/Busy The number you dialled has not

answered or is busy.

Not Registered You tried to access a Speed Dial

number that has not been set up in the machine.

Out of Fax Memory The fax memory is full. Do one of the following:

Remove the paper and re-insert it in the centre of the manual feed slot, and then press OK on the Touchscreen. (See Loading paper in the manual feed slot on page 22.)

Verify the number and try again.

Set up the Speed Dial number. (See Storing Speed Dial numbers on page 55.)

 Clear the data in the memory. To

gain extra memory, you can turn off Memory Receive. (See Advanced User’s Guide:

Turning off Memory Receive operations.)

 Print the faxes that are in the

memory. (See Advanced User’s Guide: Printing a fax from the memory.)

Error Message Cause Action

Out of Memory The machine's memory is full. If a copy operation is in process:

Press and wait until the other operations that are in progress finish,

and then try again.

The memory card or USB Flash memory drive you are using does not have enough free space to scan the documents.

Paper Jam [Front] The paper is jammed in the machine. Remove the jammed paper by

PaperJam Front,Rear

The paper is jammed in the machine. Remove the jammed paper by

More than one sheet of paper was placed in the manual feed slot.

—OR—

Another sheet of paper was placed in the manual feed slot before the Touchscreen showed

Put one piece of paper in Manual Feed Slot, and then press [OK]

Press .

Delete unused files from your memory card or USB Flash memory drive to make some free space and then try again.

following the steps in Paper is jammed in the front of the machine on page 94.

Make sure the paper guides are set to the correct paper size.

following the steps in Paper is jammed in the front and back of the machine on page 96.

Make sure the paper guides are set to the correct paper size.

not put more than one sheet of

Do paper in the manual feed slot at any one time. Wait until the Touchscreen shows

Put one piece of paper in Manual Feed Slot, and then press [OK]. before you feed the

next sheet of paper in the manual feed slot.

Remove the jammed paper by following the steps in Paper is jammed in the front and back of the machine on page 96.

Paper Jam [Rear] The paper is jammed in the machine. Remove the jammed paper by

following the steps in Paper is jammed in the back of the machine on page 95.

Make sure the paper guides are set to the correct paper size.

Paper dust has accumulated on the surface of the paper pick-up rollers.

Clean the paper pick-up rollers. (See Advanced User’s Guide: Cleaning the paper pick-up rollers.)

Error Message Cause Action

Troubleshooting

Paper tray not detected. Please put the paper tray firmly back in the machine.

Screen init. Fail The Touchscreen was pressed before

Unable to CleanXX

Unable to Init.XX

Unable to PrintXX

Unable to ScanXX

The paper tray is not completely inserted.

Paper or a foreign object has prevented the paper tray from being inserted correctly.

the power-on initialization was completed.

Debris may be stuck between the lower part of the Touchscreen and its frame.

The machine has a mechanical problem.

—OR—

A foreign object such as a paper clip or a piece of ripped paper is in the machine.

Slowly push the paper tray completely into the machine.

Pull the paper tray out of the machine, and remove the jammed paper or foreign object. Slowly push the paper tray completely into the machine.

Make sure that nothing is touching or resting on the Touchscreen.

Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris.

Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes and reconnect it.

(The machine can be turned off for approximately 24 hours without losing faxes stored in the memory. See

Transferring your faxes or Fax Journal report on page 91.)

Unusable Device

Disconnect device from front connector & turn machine off & then on

Unusable Device

Please Disconnect USB Device.

Wrong Ink Colour An ink cartridge has been installed in

A broken device has been connected to the USB direct interface.

A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface.

For more information, visit us at http://solutions.brother.com/

the wrong position.

Unplug the device from the USB direct

interface, then press to turn the

machine off and then on again.

Unplug the device from the USB direct interface. Turn the machine off and then on again.

Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their correct positions.

Error Message Cause Action

(MFC-J4410DW)

Wrong Paper

(MFC-J4610DW)

Wrong Paper

Wrong Paper #1

Wrong Paper #2

Wrong Tray Setting

(MFC-J4610DW)

The paper size setting does not match the size of paper in the tray.

The paper orientation is not correct for the paper size.

You did not set the paper guides in the tray to the indicators for the paper size you are using.

The machine’s Paper Size and Tray Use settings do not match the size of paper in the tray you are using.

1 Make sure the paper size you

choose matches the size of paper in the tray.

(MFC-J4410DW: See Paper Size on page 27.)

(MFC-J4610DW: See Paper Size and Type (MFC-J4610DW) on page 28.)

2 Make sure you loaded the paper in

the correct orientation by setting the paper guides at the indicators for your paper size. (See Loading paper and other print media on page 13.)

3 After you have checked the paper

size and the paper orientation, press OK on the Touchscreen.

Configure the paper size setting for the tray according to the on-screen instructions.

Troubleshooting

Error animations display B

Error animations display step-by-step instructions when paper gets jammed. You can read the steps at your own pace by pressing t to see the next step and s to go back a step.

Transferring your faxes or Fax Journal report B

If the Touchscreen shows:

 Unable to CleanXX

 Unable to Init.XX

 Unable to PrintXX

 Unable to ScanXX

we recommend transferring your faxes to another fax machine or to your PC. (See Transferring faxes to another fax machine on page 91 or Transferring faxes to your PC on page 91.)

You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring the Fax Journal report to another fax machine on page 92.)

Transferring faxes to another fax machine

If you have not set up your Station ID, you cannot enter fax transfer mode. (See Quick Setup Guide: Enter personal information (Station ID).)

a Press to interrupt the error

temporarily.

b Press (Settings).

c Press s or t on the Touchpanel to

display Service.

f Press Fax Transfer. g Do one of the following:

 If the Touchscreen shows No Data,

there are no faxes left in the machine's memory.

Press .

 Enter the fax number to which faxes

will be forwarded.

h Press Fax Start.

Transferring faxes to your PC B

You can transfer the faxes from your machine's memory to your PC.

a Press to interrupt the error

temporarily.

b Make sure you have installed

MFL-Pro Suite on your PC, and then turn on PC-FAX Receiving on the PC. (See Software User’s Guide: PC-FAX receiving.)

c Make sure you have set PC-Fax

Receive on the machine. (See Advanced User’s Guide: PC-Fax

Receive (Windows

If faxes are in the machine’s memory when you set up PC-Fax Receive, the Touchscreen will ask if you want to transfer the faxes to your PC.

d Do one of the following:

 To transfer all faxes to your PC,

press Yes. You will be asked if you want to also turn on the backup print option.

 To exit and leave the faxes in the

memory, press No.

only).)

e Press .

d Press Service. e Press Data Transfer.

Transferring the Fax Journal report to

IMPORTANT

another fax machine

If you have not set up your Station ID, you cannot enter fax transfer mode. (See Quick Setup Guide: Enter personal information (Station ID).)

Document jam B

Documents can jam in the ADF unit if they are not inserted or fed correctly, or if they are too long. Follow the steps below to clear a document jam.

a Press to interrupt the error

temporarily.

b Press (Settings).

c Press s or t on the Touchpanel to

display Service.

d Press Service. e Press Data Transfer. f Press Report Trans. g Enter the fax number to which the Fax

Journal report will be forwarded.

h Press Fax Start.

Document is jammed in the top of the ADF unit

a Take out any paper from the ADF that is

not jammed.

b Open the ADF cover. c Remove the jammed document by

pulling it upward.

1 ADF cover

d Close the ADF cover.

e Press .

To avoid document jams, close the ADF cover correctly by pushing it gently in the centre.

Brother MFC-J4410DW, MFC-J4610DW Basic User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

User's Guides and where do I find them?

Table of Contents

General information 1

Using the documentation

Symbols and conventions used in the documentation 1

Accessing the Advanced User’s Guide, Software User’s Guide and Network User’s Guide

Viewing User’s Guides 1

(Windows®) 1

How to find Scanning instructions 1

(Macintosh) 1

How to find Network setup instructions

Accessing Brother Support (Macintosh)

Control panel overview 1

1.8" Touchscreen LCD 1

Basic Operations 1

Shortcut Settings 1

Adding Shortcuts 1

Changing Shortcuts 1

Deleting Shortcuts 1

Using Shortcuts 1

Volume Settings 1

Ring Volume 1

Setting the Ring Volume 1

Beeper Volume 1

Speaker Volume 1

Touchscreen LCD 1

Setting the backlight brightness 1

Loading paper 2

Loading paper and other print media

Loading paper in paper tray #1 2

About envelopes 2

Loading smaller paper (Photo, Photo L and envelopes) 2

Loading envelopes 2

Loading Photo and Photo L paper 2

Loading paper in the manual feed slot 2

Unprintable area 2

Paper settings 2

Paper Size and Type (MFC-J4410DW) 2

Paper Type 2

Paper Size 2

Paper Size and Type (MFC-J4610DW) 2

Tray use in Copy mode (MFC-J4610DW) 2

Tray use in Fax mode (MFC-J4610DW) 2

Acceptable paper and other print media

Recommended print media 2

Handling and using print media 2

Paper capacity of the output paper tray cover

Choosing the right print media 2

Paper type and size for each operation 2

Paper orientation and capacity of the paper trays 2

Paper orientation using User Defined as the Paper Size in the printer driver 2

Paper weight and thickness 2

Loading documents 3

How to load documents

Using the ADF 3

Document Sizes and Weights 3

How to load documents 3

Using the scanner glass 3

Document Sizes Supported 3

How to load documents 3

Unscannable area 3

Sending a fax 4

How to send a fax 4

Stop faxing 4

Setting scanner glass size for faxing 4

Colour fax transmission 4

Transmission Verification Report 4

Cancelling a fax in progress 4

Receiving a fax 5

Receive Modes 5

Choose the Receive Mode 5

Using Receive Modes 5

Fax Only 5

Fax/Tel 5

Manual 5

External TAD 5