from the publisher.
Specifications are subject to change without notice.
All products and company names mentioned in this manual are trademarks or registered trademarks of their
respective holders.
Page 3
PREFACE
This publication is a Service Manual covering the specifications, construction, theory of operation,
and maintenance of the Brother facsimile equipment. It includes information required for field
troubleshooting and repair--disassembly, reassembly, and lubrication--so that service personnel
will be able to understand equipment function, to rapidly repair the equipment and order any
necessary spare parts.
To perform appropriate maintenance so that the facsimile equipment is always in best condition
for the customer, the service personnel must adequately understand and apply this manual.
This manual is made up of six chapters and appendices.
CHAPTER I.GENERAL DESCRIPTION
CHAPTER II.INSTALLATION
CHAPTER III.THEORY OF OPERATION
CHAPTER IV.DISASSEMBLY/REASSEMBLY AND LUBRICATION
CHAPTER V. MAINTENANCE MODE
CHAPTER VI. ERROR INDICATION AND TROUBLESHOOTING
This manual describes the models and their versions to be destined for major countries. The specifications
and functions are subject to change depending upon each destination.
Page 4
SAFETY INFORMATION
Laser Safety (110-120V Model only)
This printer is certified as a Class 1 laser product under the US Department of Health and Human
Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health
and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Since radiation emitted inside the printer is completely confined within the protective housings and
external covers, the laser beam cannot escape from the machine during any phase of user
operation.
CDRH Regulations (110-120V Model only)
The Center for Device and Radiological Health (CDRH) of the US Food and Drug Administration
implemented regulations for laser products on August 2, 1976. These regulations apply to laser
products manufactured from August 1, 1976. Compliance is mandatory for products marketed in
the United States. The label shown below indicates compliance with the CDRH regulations and
must be attached to laser products marketed in the United States.
The label for Chinese products
MANUFACTURED:JULY1999C
BROTHER CORP. (ASIA) LTD.
BROTHER BUJI NAN LING FACTORY
Gold Garden Industry, Nan Ling Village, Buji,
Rong Gang, Shenzhen, China.
This product complies with FDA radiation
performance standards, 21 CFR Subchapter J.
The figure below shows the equipment appearance and approximate dimensions.
Weight:Machine proper10.5 kg14.0 kg
Machine (incl. drum unit & toner cartridge)12.0 kg15.5 kg
In package16.5 kg22.0 kg
1.2Components
The equipment consists of the following major components:
w/o 2nd cassettew/ 2nd cassette
I - 1
*1 Provided on those models equipped
with a handset.
*2 Provided on those models without
handset.
Page 8
2.SPECIFICATIONS
ModelFAX4750MFC8300
GENERAL
Print EngineLaser (ZL)Laser (ZL)
Modem Speed (bps)14,400 (Fax)14,400 (Fax)
Transmission Speed (sec.)66
ITU-T GroupG3G3
Coding MethodMH/MR/MMRMH/MR/MMR
Input/Output Width5.8" to 8.5" x 2.75" to 8.5"5.8" to 8.5" x 2.75" to 8.5"
ADF (pages)30 (50 *1)30
LCD Size16 chars x 2 lines16 chars x 2 lines
On-Screen ProgrammingYesYes
Backup ClockYes (1 hour)Yes (1 hour)
Memory Capacity (MB)42
Backup MemoryNoNo
Optional MemoryYes (8 & 16 MB)Yes (8 & 16 MB)
ColorGray 1495Gray 1495
Standby ModeYesYes
PC-Fax Protocol ComplianceClass 2Class 2
Simultaneous OperationYesYes
Data ModemNoNo
Energy Star Compliance (for U.S.A.)YesYes
LCD BacklightNoNo
Operating EnvironmentTemperature10 to 32.5 °C10 to 32.5 °C
Humidity20 to 80% (without condensation)20 to 80% (without condensation)
Power Source120 VAC, 50/60Hz120 VAC, 50/60Hz
Power Consumption (Sleep/Peak)Less than 9W/60W/850WLess than 9W/60W/850W
*1Xerox 4200 (20 lb/LTR) in normal business environments
I - 2
Page 9
ModelMFC8600MFC8700
GENERAL
Print EngineLaser (ZL)Laser (ZL)
Modem Speed (bps)14,400 (Fax)14,400 (Fax)
Transmission Speed (sec.)6Approx. 5
ITU-T GroupG3G3
Coding MethodMH/MR/MMRMH/MR/MMR/JBIG
Input/Output Width5.8" to 8.5" x 2.75" to 8.5"5.8" to 8.5" x 2.75" to 8.5"
ADF (pages)3030 (50 Conditional *1)
LCD Size16 chars x 2 lines16 chars x 2 lines
On-Screen ProgrammingYesYes
Backup ClockYes (1 hour)Yes (1 hour)
Memory Capacity (MB)44
Backup MemoryNoNo
Optional MemoryYes (8 & 16 MB)Yes (8 & 16 MB)
ColorGray 1495Gray 1495
Standby ModeYesYes
PC-Fax Protocol ComplianceClass 2Class 1 & 2
Simultaneous OperationYesYes
Data ModemNoNo
Energy Star Compliance (for U.S.A.)YesYes
LCD BacklightNoNo
Operating EnvironmentTemperature10 to 32.5 °C10 to 32.5 °C
Humidity20 to 80% (without condensation)20 to 80% (without condensation)
Power Source120 VAC, 50/60Hz120 VAC, 50/60Hz
Power Consumption (Sleep/Peak)Less than 9W/60W/850WLess than 9W/60W/850W
*1Xerox 4200 (20 lb/LTR) in normal business environments
I - 3
Page 10
ModelFAX5750FAX8350P
GENERAL
Print EngineLaser (ZL)Laser (ZL)
Modem Speed (bps)33,600 (Fax)14,400 (Fax)
Transmission Speed (sec.)Approx. 26
ITU-T GroupSuper G3G3
Coding MethodMH/MR/MMR/JBIGMH/MR/MMR
Input/Output Width5.8" to 8.5" x 2.75" to 8.5"5.8" to 8.5" x 2.75" to 8.5"
ADF (pages)30 (50 *1)30 (50 *1)
LCD Size16 chars x 2 lines16 chars x 2 lines
On-Screen ProgrammingYesYes
Backup ClockYes (1 hour)Yes (9 hours)
Memory Capacity (MB)44 (RAM) + 2 (flash ROM)
Backup MemoryNoYes
Optional MemoryYes (8 & 16 MB)Yes (2 or 4 MB: flash)
ColorGray 1495Gray 1495
Standby ModeYesYes
PC-Fax Protocol ComplianceClass 2Class 2
Simultaneous OperationYesYes
Data ModemNoNo
Energy Star Compliance (for U.S.A.)YesNo
LCD BacklightNoNo
Operating EnvironmentTemperature10 to 32.5 °C10 to 32.5 °C
Humidity20 to 80% (without condensation)20 to 80% (without condensation)
Power Source120 VAC, 50/60Hz220-240 VAC, 50/60Hz
Power Consumption (Sleep/Peak)Less than 9W/60W/850WLess than 7W/9W/60W/850W
*1Xerox 4200 (20 lb/LTR) in normal business environments
I - 4
Page 11
ModelMFC9650FAX8750P
GENERAL
Print EngineLaser (ZL)Laser (ZL)
Modem Speed (bps)14,400 (Fax)33,600 (Fax)
Transmission Speed (sec.)6Approx. 2
ITU-T GroupG3Super G3
Coding MethodMH/MR/MMRMH/MR/MMR/JBIG
Input/Output Width5.8" to 8.5" x 2.75" to 8.5"5.8" to 8.5" x 2.75" to 8.5"
ADF (pages)30 (50 *1)30 (50 *1)
LCD Size16 chars x 2 lines16 chars x 2 lines
On-Screen ProgrammingYesYes
Backup ClockYes (9 hours)Yes (9 hours)
Memory Capacity (MB)4 (RAM) + 2 (flash ROM)4 (RAM) + 8 (flash ROM)
Backup MemoryYesYes
Optional MemoryYes (2 or 4 MB: flash)N/A
ColorGray 1495Gray 1495
Standby ModeYesYes
PC-Fax Protocol ComplianceClass 1 & 2Class 1 & 2
Simultaneous OperationYesYes
Data ModemNoNo
Energy Star Compliance (for U.S.A.)
LCD BacklightNoNo
Operating EnvironmentTemperature10 to 32.5 °C10 to 32.5 °C
Humidity20 to 80% (without condensation)20 to 80% (without condensation)
Power Source220-240 VAC, 50/60Hz220-240 VAC, 50/60Hz
Power Consumption (Sleep/Peak)Less than 7W/9W/60W/850WLess than 7W/9W/60W/850W
*1Xerox 4200 (20 lb/LTR) in normal business environments
I - 5
Page 12
(2/4)
ModelFAX4750MFC8300
FAX
Internet FAXN/AN/A
Easy Receive/Fax DetectYesYes
Fax/Tel SwitchYesYes
Super FineYes (TX & RX)Yes (TX & RX)
300 dpi TransmissionNoNo
Gray Scale6464
ContrastYes (Auto/S.Light/S.Dark)Yes (Auto/S.Light/S.Dark)
SmoothingYesYes
Call Reservation Over Auto TXYesYes
Password CheckNoNo
Enhanced Remote ActivationYesYes
Multi-Resolution TransmissionYesYes
Multi TransmissionNoNo
Next-Fax ReservationYes (Dual access)Yes (Dual access)
Delayed TimerYes (Up to 50 timers or 50 jobs)Yes (Up to 50 timers or 50 jobs)
PollingYes (Std/Seq)Yes (Std/Seq)
Quick Scan (Memory Transmission)Approx. 2 sec/page (A4, std. resolution)Approx. 2 sec/page (A4, std. resolution)
BroadcastingYes (182 locations)Yes (182 locations)
Batch TransmissionYesYes
Auto ReductionYesYes
Out-of-Paper Reception (Brother #1 Chart)Up to 270 pagesUp to 90 pages
Dual AccessYesYes
ECM (Error Correction Mode)YesYes
ITU SUB AddressingNoNo
Group DialYes (6)Yes (6)
Re-send After Receive Error SignalNoNo
ConfidentialNoNo
Station ID1 (20 digits/20 characters)1 (20 digits/20 characters)
Off-Hook AlarmNoNo
Remote MaintenanceYesYes
Call Reservation Over Manual TXYesYes
RX Mode IndicationLEDLED
Resolution IndicationLEDLED
LIST REPORT
Activity Report/Journal ReportYes (up to 50)Yes (up to 50)
Transmission Verification ReportYesYes
CoverpageYes (Super)Yes (Super)
Help ListYesYes
Callback MessageYesYes
Caller ID ListYesYes
INTERFACE
External TAD InterfaceYesYes
Missing Link/PC InterfaceNoNo
Host InterfaceYes (Parallel)Yes (Auto switching : Parallel/USB*2)
LAN InterfaceNoNo
*2USB for Windows98 only
I - 6
Page 13
(2/4)
ModelMFC8600MFC8700
FAX
Internet FAXN/AAvailable with optional LAN board
Easy Receive/Fax DetectYesYes
Fax/Tel SwitchYesYes
Super FineYes (TX & RX)Yes (TX & RX)
300 dpi TransmissionNoNo
Gray Scale6464
ContrastYes (Auto/S.Light/S.Dark)Yes (Auto/S.Light/S.Dark)
SmoothingYesYes
Call Reservation Over Auto TXYesYes
Password CheckNoNo
Enhanced Remote ActivationYesYes
Multi-Resolution TransmissionYesYes
Multi TransmissionNoNo
Next-Fax ReservationYes (Dual access)Yes (Dual access)
Delayed TimerYes (Up to 50 timers or 50 jobs)Yes (Up to 50 timers or 50 jobs)
PollingYes (Std/Seq)Yes (Std/Seq)
Quick Scan (Memory Transmission)Approx. 2 sec/page (A4, std. resolution)Approx. 2 sec/page (A4, std. resolution)
BroadcastingYes (182 locations)Yes (182 locations)
Batch TransmissionYesYes
Auto ReductionYesYes
Out-of-Paper Reception(Brother #1 Chart)Up to 270 pagesUp to 310 pages
Dual AccessYesYes
ECM (Error Correction Mode)YesYes
ITU SUB AddressingNoNo
Group DialYes (6)Yes (6)
Re-send After Receive Error SignalNoNo
ConfidentialNoNo
Station ID1 (20 digits/20 characters)1 (20 digits/20 characters)
Off-Hook AlarmNoNo
Remote MaintenanceYesYes
Call Reservation Over Manual TXYesYes
RX Mode IndicationLEDLED
Resolution IndicationLEDLED
LIST REPORT
Activity Report/Journal ReportYes (up to 50)Yes (up to 50)
Transmission Verification ReportYesYes
CoverpageYes (Super)Yes (Super)
Help ListYesYes
Call Back MessageYesYes
Caller ID ListYesYes
INTERFACE
External TAD InterfaceYesYes
Missing Link/PC InterfaceNoNo
Host InterfaceYes (Auto switching : Parallel/USB*2)Yes (Auto switching : Parallel/USB*2)
LAN InterfaceNoAvailable with optional LAN board (10-BaseT)
*2USB for Windows98 only
I - 7
Page 14
(2/4)
ModelFAX5750FAX8350P
FAX
Internet FAXAvailable with optional LAN boardN/A
Easy Receive/Fax DetectYesYes
Fax/Tel SwitchYesYes
Super FineYes (TX & RX)Yes
300 dpi TransmissionNoNo
Gray Scale6464
ContrastYes (Auto/S.Light/S.Dark)Yes (Auto/Light/Dark)
SmoothingYesYes
Call Reservation Over Auto TXYesYes
Password CheckNoNo
Enhanced Remote ActivationYesYes
Multi-Resolution TransmissionYesYes
Multi TransmissionNoNo
Next-Fax ReservationYes (Dual access)Yes (Dual access)
Delayed TimerYes (Up to 50 timers or 50 jobs)Yes (Up to 50 timers or 50 jobs)
PollingYes (Std/Seq)Yes (Std(+Seq)/Sec/Dil)
Quick Scan (Memory Transmission)Approx. 2 sec/page (A4, std. resolution)Approx. 2 sec/page (A4, std. resolution)
BroadcastingYes (182 locations)Yes (182 locations)
Batch TransmissionYesYes
Auto ReductionYesYes
Out-of-Paper Reception(Brother #1 Chart)Up to 310 pages-
(ITU-T Chart)-Up to 130 pages
Dual AccessYesYes
ECM (Error Correction Mode)YesYes
ITU SUB AddressingNoNo
Group DialYes (6)Yes (6)
Re-send After Receive Error SignalNoNo
ConfidentialNoNo
Station ID1 (20 digits/15 characters)1 (20 digits/20 characters)
Off-Hook AlarmNoNo
Remote MaintenanceYesYes
Call Reservation Over Manual TXYesYes
RX Mode IndicationLEDLED
Resolution IndicationLEDLED
LIST REPORT
Activity Report/Journal ReportYes (up to 50)Yes (up to 50)
Transmission Verification ReportYesYes
CoverpageYes (Super)Yes (Super)
Help ListYesYes
Call Back MessageYesYes
Caller ID ListYesNo
INTERFACE
External TAD InterfaceYesYes
Missing Link/PC InterfaceNoNo
Host InterfaceYes (Parallel)No*
3
LAN InterfaceAvailable with optional LAN board (10-BaseT)No
*3There is a parallel I/F behind the cover.
I - 8
Page 15
(2/4)
ModelMFC9650FAX8750P
FAX
Internet FAXAvailable with optional LAN boardAvailable with optional LAN board
Easy Receive/Fax DetectYesYes
Fax/Tel SwitchYesYes
Super FineYesYes
300 dpi TransmissionNoNo
Gray Scale6464
ContrastYes (Auto/Light/Dark)Yes (Auto/Light/Dark)
SmoothingYesYes
Call Reservation Over Auto TXYesYes
Password CheckNoNo
Enhanced Remote ActivationYesYes
Multi-Resolution TransmissionYesYes
Multi TransmissionNoNo
Next-Fax ReservationYes (Dual access)Yes (Dual access)
Delayed TimerYes (Up to 50 timers or 50 jobs)Yes (Up to 50 timers or 50 jobs)
PollingYes (Std(+Seq)/Sec/Dil)Yes (Std(+Seq)/Sec/Dil)
Quick Scan (Memory Transmission)Approx. 2 sec/page (A4, std. resolution)Approx. 2 sec/page (A4, std. resolution)
BroadcastingYes (182 locations)Yes (182 locations)
Batch TransmissionYesYes
Auto ReductionYesYes
Out-of-Paper Reception(ITU-T Chart)Up to 130 pagesUp to 460 pages
Dual AccessYesYes
ECM (Error Correction Mode)YesYes
ITU SUB AddressingYes (Wordcraft: MFL Pro:Class1 only)No
Group DialYes (6)Yes (6)
Re-send After Receive Error SignalNoNo
ConfidentialNoNo
Station ID1 (20 digits/20 characters)1 (20 digits/20 characters)
Off-Hook AlarmNoNo
Remote MaintenanceYesYes
Call Reservation Over Manual TXYesYes
RX Mode IndicationLEDLED
Resolution IndicationLEDLED
LIST REPORT
Activity Report/Journal ReportYes (up to 50)Yes (up to 50)
Transmission Verification ReportYesYes
CoverpageYes (Super)Yes (Super)
Help ListYesYes
Call Back MessageYesYes
Caller ID ListNoNo
INTERFACE
External TAD InterfaceYesYes
Missing Link/PC InterfaceNoNo
Host InterfaceYes (Auto switching : Parallel/USB*2)Yes (Auto switching : Parallel/USB*2)
LAN InterfaceAvailable with option (LAN Board)Available with option (LAN Board)
*2USB for Windows98 only
I - 9
Page 16
(3/4)
ModelFAX4750MFC8300
PRINTERAvailable with option or
download from Web Site
Yes
Color/MonoMonoMono
Engine TypeLaser (ZL)Laser (ZL)
Resolution (dpi)600 x 600600 x 600
Speed (ppm)1212
Paper Capacity (sheets)250250
Additional Paper Capacity (sheets)250 (User option)N/A
Output Paper Capacity (sheets)150150
Standard Print LanguageWindows GDI (600 x 600)Windows GDI (600 x 600)
EmulationNoPCL4
Resident FontsNo24 bitmap (PCL4 Comp.)
Fonts Disk BasedNoYes (35 True type)
Paper Handling SizeLTR, LGL, A4, B5, A5, EXELTR, LGL, A4, B5, A5, EXE
Manual Feed SlotCustom size (2.75 x 5 to 8.5 x 14)
Envelop (DL/C5/CM10/Mona)
Custom size (2.75 x 5 to 8.5 x 14)
Envelop (DL/C5/CM10/Mona)
Other Paper TypeOHP, envelopes, labels, organizerOHP, envelopes, labels, organizer
Sheet Weight (Paper Cassette)64 to 105 g/m2 (17 to 28 lb)64 to 105 g/m2 (17 to 28 lb)
(Manual Slot)64 to 157 g/m2 (17 to 43 lb)64 to 157 g/m2 (17 to 43 lb)
Printer DriverWindows3.1x, 95/98 and NT4.0 Driver with
Auto Installer Program
Windows3.1x, 95/98 and NT4.0 Driver with
Auto Installer Program
Utility SoftwareNoYes (Remote printer console for PCL4)
Toner Life(High Yield : TN-430)6,000 pages (A4, @5%)6,000 pages (A4, @5%)
ColorNoNo
Speed (ppm)Up to 12Up to 12
Multi Copy (Stack)Up to 99Up to 99
Multi Copy (Sort)YesYes
Reduction/Enlargement50 to 200% in 1% increments50 to 200% in 1% increments
Resolution (dpi)300 x 600300 x 600
SCANNERAvailable with OptionAvailable with Option
Color/MonoMonoMono
Resolution (dpi)1,200 x 1,200 (Int.), 300 x 600 (Opt.)1,200 x 1,200 (Int.), 300 x 600 (Opt.)
Gray Scale256256
TWAIN CompliantYesYes
Formats (Import)TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDFTIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF
Formats (Export)TIFF/BMP/MAX/PDFTIFF/BMP/MAX/PDF
OCRYes (ScanSoft TextBridge)Yes (ScanSoft TextBridge)
MESSAGE CENTER/MESSAGE MANAGERNoNo
ICM Recording TimeN/AN/A
Page MemoryN/AN/A
OGM (MC/MC Pro/Paging)N/AN/A
TAD TypeN/AN/A
Memo/Recording ConversationN/AN/A
Toll SaverN/AN/A
*2USB for Windows98 only
I - 10
Page 17
(3/4)
ModelMFC8600MFC8700
PRINTERYesYes
Color/MonoMonoMono
Engine TypeLaser (ZL)Laser (ZL)
Resolution (dpi)600 x 600600 x 600
Speed (ppm)1212
Paper Capacity (sheets)250500 (250 + 250)
Additional Paper Capacity (sheets)250 (User option)N/A
Output Paper Capacity (sheets)150150
Standard Print LanguageWindows GDI (600 x 600)Windows GDI (600 x 600)
EmulationPCL4PCL4
Resident Fonts24 bitmap (PCL4 Comp.)24 bitmap (PCL4 Comp.)
Fonts Disk BasedYes (35 TrueType)Yes (35 TrueType)
Paper Handling SizeLTR, LGL, A4, B5, A5, EXELTR, LGL, A4, B5, A5, EXE
Manual Feed SlotCustom Size (2.75x5 to 8.5x14)
Envelop (DL/C5/CM10/Mona)
Custom Size (2.75x5 to 8.5x14)
Envelop (DL/C5/CM10/Mona)
Other Paper TypeOHP, envelopes, labels, organizerOHP, envelopes, labels, organizer
Sheet Weight(Paper Cassette)64 to 105 g/m2 (17 to 28 lb)64 to 105 g/m2 (17 to 28 lb)
(Manual Slot)64 to 157 g/m2 (17 to 43 lb)64 to 157 g/m2 (17 to 43 lb)
Printer DriverWindows3.1x, 95/98 and NT4.0 Driver with
Auto Installer Program
Windows3.1x, 95/98 and NT4.0 Driver with
Auto Installer Program
Utility SoftwareYes (Remote printer console for PCL4)Yes (Remote printer console for PCL4)
Toner Life(High Yield : TN-430)6,000 pages (A4, @5%)6,000 pages (A4, @5%)
ColorNoNo
Speed (ppm)Up to 12Up to 12
Multi Copy (Stack)Up to 99Up to 99
Multi Copy (Sort)YesYes
Reduction/Enlargement50 to 200% in 1% increments50 to 200% in 1% increments
Resolution (dpi)300 x 600300 x 600
SCANNERYesYes
Color/MonoMonoMono
Resolution (dpi)1,200 x 1,200 (Int.)/300 x 600 (Opt.)1,200 x 1,200 (Int.)/300 x 600 (Opt.)
Gray Scale256256
TWAIN CompliantYesYes
Formats (Import)TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDFTIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF
Formats (Export)TIFF/BMP/MAX/PDFTIFF/BMP/MAX/PDF
OCRYes (ScanSoft TextBridge)Yes (ScanSoft TextBridge)
MESSAGE CENTER/MESSAGE MANAGERNoNo
ICM Recording TimeN/AN/A
Page MemoryN/AN/A
OGM (MC/MC Pro/Paging)N/AN/A
TAD TypeN/AN/A
Memo/Recording ConversationN/AN/A
Toll SaverN/AN/A
*2USB for Windows98 only
I - 11
Page 18
ModelFAX5750FAX8350P
PRINTERAvailable with option or
download from Web Site
N/A
Color/MonoMonoMono
Engine TypeLaser (ZL)Laser (ZL)
Resolution (dpi)600 x 600600 x 600
Speed (ppm)1212
Paper Capacity (sheets)500 (250+250)250
Additional Paper Capacity (sheets)N/A250 (User option)
Output Paper Capacity (sheets)150150
Standard Print LanguageWindows GDI (600 x 600)Windows GDI (600 x 600)
EmulationNoNo
Resident FontsNoNo
Fonts Disk BasedNoNo
Paper Handling SizeLTR, LGL, A4, B5, A5, EXELTR, A4, B5, A5, EXE
Manual Feed SlotCustom Size (2.75x5 to 8.5x14)
Envelop (DL/C5/CM10/Mona)
Custom Size (2.75x5 to 8.5x14)
Envelop (DL/C5/CM10/Mona)
Other Paper TypeOHP, envelopes, labels, organizerOHP, envelopes, labels, organizer
Sheet Weight(Paper Cassette)64 to 105 g/m2 (17 to 28 lb)64 to 105 g/m2 (17 to 28 lb)
(Manual Slot)64 to 157 g/m2 (17 to 43 lb)64 to 157 g/m2 (17 to 43 lb)
Printer DriverWindows3.1x, 95/98 and NT4.0 Driver with
(Standard Yield : TN-460)3,000 pages (A4, @5%)3,000 pages (A4, @5%)
Drum Life(DR400)Up to 20,000 pagesUp to 20,000 pages
Interface TypeParallel---*
3
Bundled CableNoNo
COPY
ColorNoNo
Speed (ppm)Up to 12Up to 12
Multi Copy (Stack)Up to 99Up to 99
Multi Copy (Sort)YesYes
Reduction/Enlargement50 to 200% in 1% increments50 to 200% in 1% increments
Resolution (dpi)300 x 600300 x 600
SCANNERAvailable with optionN/A
Color/MonoMono--Resolution (dpi)1,200 x 1,200 (Int.)/300 x 600 (Opt.)--Gray Scale256--TWAIN CompliantYes--Formats (Import)TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF--Formats (Export)TIFF/BMP/MAX/PDF--OCRYes (ScanSoft TextBridge)--MESSAGE CENTER/MESSAGE MANAGERNoN/A
ICM Recording TimeN/AN/A
Page MemoryN/AN/A
OGM (MC/MC Pro/Paging)N/AN/A
TAD TypeN/AN/A
Memo/Recording ConversationN/AN/A
Toll SaverN/AN/A
(3/4)
*3There is a parallel I/F behind the cover.
I - 12
Page 19
(3/4)
ModelMFC9650FAX8750P
PRINTERYesYes
Color/MonoMonoMono
Engine TypeLaser (ZL)Laser (ZL)
Resolution (dpi)600 x 600600 x 600
Speed (ppm)1212
Paper Capacity (sheets)250250
Additional Paper Capacity (sheets)250 (User option)250 (User option)
Output Paper Capacity (sheets)150150
Standard Print LanguageWindows GDI (600 x 600)Windows GDI (600 x 600)
EmulationPCL4PCL4
Resident Fonts24 bitmap (PCL4 Comp.)24 bitmap (PCL4 Comp.)
Fonts Disk BasedYes (35 True type)Yes (35 True type)
Paper Handling SizeLTR, A4, B5, A5, EXELTR, A4, B5, A5, EXE
Manual Feed SlotCustom Size (2.75x5 to 8.5x14)
Envelop (DL/C5/CM10/Mona)
Custom Size (2.75x5 to 8.5x14)
Envelop (DL/C5/CM10/Mona)
Other Paper TypeOHP, envelopes, labels, organizerOHP, envelopes, labels, organizer
Sheet Weight(Paper Cassette)64 to 105 g/m2 (17 to 28 lb)64 to 105 g/m2 (17 to 28 lb)
(Manual Slot)64 to 157 g/m2 (17 to 43 lb)64 to 157 g/m2 (17 to 43 lb)
Printer DriverWindows3.1x, 95/98 and NT4.0 Driver with
Auto Installer Program
Windows3.1x, 95/98 and NT4.0 Driver with
Auto Installer Program
Utility SoftwareYes (Remote printer console for PCL4)No
Toner Life(High Yield : TN-430)6,000 pages (A4, @5%)6,000 pages (A4, @5%)
ColorNoNo
Speed (ppm)Up to 12Up to 12
Multi Copy (Stack)Up to 99Up to 99
Multi Copy (Sort)YesYes
Reduction/Enlargement50 to 200% in 1% increments50 to 200% in 1% increments
Resolution (dpi)300 x 600300 x 600
SCANNERYesAvailable with option
Color/MonoMonoMono
Resolution (dpi)1,200 x 1,200 (Int.)/300 x 600 (Opt.)1,200 x 1,200 (Int.)/300 x 600 (Opt.)
Gray Scale256256
TWAIN CompliantYesYes
Formats (Import)TIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDFTIFF/BMP/PCX/DCX/BTF/BTX/MAX/PDF
Formats (Export)TIFF/BMP/MAX/PDFTIFF/BMP/MAX/PDF
OCRYes (ScanSoft TextBridge)Yes (ScanSoft TextBridge)
MESSAGE CENTER/MESSAGE MANAGERN/AN/A
ICM Recording TimeN/AN/A
Page MemoryN/AN/A
OGM (MC/MC Pro/Paging)N/AN/A
TAD TypeN/AN/A
Memo/Recording ConversationN/AN/A
Toll SaverN/AN/A
Fax & Voice Mail BoxN/AN/A
Fax- & Voice-on-DemandN/AN/A
MESSAGE CENTER (PC MC)NoNo
Fax ForwardingN/AN/A
PagingN/AN/A
ICM Recording TimeN/AN/A
OGM MC/MC Pro/PagingN/AN/A
Fax & Voice Mail BoxN/AN/A
Fax- & Voice-on-DemandN/AN/A
VIDEO CAPTURENoNo
Video CaptureN/AN/A
Video PrintN/AN/A
Video FormatN/AN/A
BUNDLED SOFTWARE
For Windows
Printer Driver (Brother)Available with optionYes
Viewer (ScanSoft)Available with optionAvailable with option
TWAIN (Brother)Available with optionAvailable with option
PC Fax (SMSI)*
3
Available with optionAvailable with option
(4/4)
For iMAC
Printer Driver (Brother)N/AYes
Viewer (InfoWAVE)N/AN/A
TWAIN (TII)N/AN/A
PC Fax (SMSI or InfoWAVE)N/AN/A
Fax & Voice Mail BoxN/AN/A
Fax- & Voice-on-DemandN/AN/A
MESSAGE CENTER (PC MC)NoN/A
Fax ForwardingN/AN/A
PagingN/AN/A
ICM Recording TimeN/AN/A
OGM MC/MC Pro/PagingN/AN/A
Fax & Voice Mail BoxN/AN/A
Fax- & Voice-on-DemandN/AN/A
VIDEO CAPTURENoN/A
Video CaptureN/AN/A
Video PrintN/AN/A
Video FormatN/AN/A
BUNDLED SOFTWARE
For Windows
Printer Driver (Brother)Available with optionN/A
Viewer (ScanSoft)Available with optionN/A
TWAIN (Brother)Available with optionN/A
PC Fax (SMSI)*
3
Available with optionN/A
(4/4)
For iMAC
Printer Driver (Brother)Available with optionN/A
Viewer (InfoWAVE)N/AN/A
TWAIN (TII)Available with optionN/A
PC Fax (SMSI or InfoWAVE)N/AN/A
Fax & Voice Mail BoxN/AN/A
Fax- & Voice-on-DemandN/AN/A
MESSAGE CENTER (PC MC)N/AN/A
Fax ForwardingN/AN/A
PagingN/AN/A
ICM Recording TimeN/AN/A
OGM MC/MC Pro/PagingN/AN/A
Fax & Voice Mail BoxN/AN/A
Fax- & Voice-on-DemandN/AN/A
VIDEO CAPTUREN/AN/A
Video CaptureN/AN/A
Video PrintN/AN/A
Video FormatN/AN/A
BUNDLED SOFTWARE
For Windows
Printer Driver (Brother)Yes (Wordcraft)Available with option
Viewer (ScanSoft)Yes (Wordcraft)Available with option
TWAIN (Brother)Yes (Brother)Yes (Brother)
PC Fax (SMSI)*
3
Yes (Brother)Available with option
(4/4)
For iMAC
Printer Driver (Brother)N/AN/A
Viewer (InfoWAVE)N/AN/A
TWAIN (TII)N/AN/A
PC Fax (SMSI or InfoWAVE)N/AN/A
*3The parallel interface only works.
I - 17
Page 24
CHAPTER II.
INSTALLATION
Page 25
CHAPTER II. INSTALLATION
CONTENTS
1.INSTALLING THE UPDATE DATA TO THE FACSIMILE EQUIPMENT .............. II-1
Page 26
1.INSTALLING THE UPDATE DATA TO THE
FACSIMILE EQUIPMENT
If the program version is updated or the main PCB is replaced, install the update program onto the
flash ROM of the main PCB.
The program installation requires a PC/AT-compatible computer (which is capable of running MSDOS or its compatible OS).
Connecting the facsimile equipment to your computer
(1)Make sure that the equipment's power cord is unplugged from a wall socket.
(2)Make sure that your computer is powered off.
(3)Connect the interface cable to the parallel interface port on the back of the equipment and
secure it with the lock wires.
(4)Connect the other end of the interface cable to the printer port of your computer and secure
it with the two screws.
(5)Power on your computer.
(6)Plug the equipment's power cord into a wall socket.
II - 1
Page 27
Installing the update data onto the flash ROM of the facsimile equipment
NOTE: The following is an installation procedure example on a PC that is running Windows 95/98.
(1)Copy the update data and transfer utility onto the desired directory of the hard disk.
e.g., C:\UPDATE
(2)Click the Start button, point to Programs, and then click MS-DOS Prompt to open an MS-
DOS window.
(3)Type the drive letter where the update data and transfer utility are located. In the above
example, type C:\ from the command line and press the ENTER key.
Then type CD UPDATE and press the ENTER key.
(4)Check that your computer is connected with the facsimile equipment correctly.
(5)To start the transfer utility transmitting the update data to the flash ROM of the facsimile
equipment, type the following:
ICEN filename /b
Then press the ENTER key.
During downloading, the equipment beeps intermittently.
Upon completion of the downloading, the equipment beeps continuously.
NOTE: If the facsimile equipment cannot return to the standby state after completion of
[ 1 ] Low-voltage power supply PCB.................................................... III-20
[ 2 ] High-voltage power supply PCB................................................... III-21
Page 30
1.OVERVIEW
III - 1
*Not provided on those models without handset.
Page 31
2.MECHANISMS
The facsimile equipment is classified into the following mechanisms:
n SCANNER MECHANISM- Document feeding and ejecting mechanism
n LASER PRINTING MECHANISM- Paper pick-up and registration mechanism
n SENSORS AND ACTUATORS
- Document scanning mechanism
- Print process mechanism (consisting of charging,
exposing, developing, and transferring processes)
with paper feeding mechanism
- Heat-fixing mechanism with paper feeding
mechanism
- Paper ejecting mechanism
III - 2
Page 32
2.1Scanner Mechanism
2.1.1Document feeding and ejecting mechanism
This mechanism consists of the document stacker, automatic document feeder (ADF), document
ejection roller ASSY, and document sensors. (For details about the sensors, refer to Section 2.3.)
If the operator sets documents on the document stacker and starts the scanning operation, the
scanner motor rotates so that the ADF (which consists of the document take-in roller ASSY, niprelated parts, separation roller ASSY, and ADF parts) feeds those documents into the equipment,
starting from the bottom sheet to the top, page by page. Each document advances with the
document feed roller ASSY to the scanner, and then it is fed out of the equipment with the
document ejection roller ASSY.
2.1.2Scanner
The scanner uses a contact image sensor (CIS) unit which consists of an LED array illuminating
documents, a self-focus lens array collecting the reflected light, a CIS PCB carrying out
photoelectric conversion to output picture element data, and a cover glass on which a document
advances. When the document passes between the document pressure bar and the cover glass,
it is scanned.
III - 3
Page 33
2.2Laser Printing Mechanism
2.2.1Paper pick-up and registration mechanism
At the 1st stage, the controller drives the main motor without energizing the solenoid so that the
paper feed roller simply idles.
At the 2nd stage, the controller energizes the solenoid so that the paper feed roller no longer
rotates and the paper pick-up roller starts rotating to pick up paper into the equipment, a sheet at a
time. After the leading edge of the pulled-in paper passes through the manual insertion sensor
actuator, the paper is further fed for the specified time length. Accordingly, the leading edge will
reach the paper feed roller where the paper skew will be eliminated.
At the 3rd stage, the controller deenergizes the solenoid to rotate the paper feed roller for feeding
paper to the transfer block in the drum unit.
When the leading and trailing edges of the paper pass through the registration sensor actuator, the
sensor signals them to the controller. According to those signals, the controller may determine the
first print position on the paper.
III - 4
Page 34
2.2.2Print process mechanism
The print process unit works with laser beam, electrical charges, and toner. The graph below
shows the transition of electrical charge on the surface of the laser-sensitive drum through the four
processes: charging, exposing, developing, and transferring processes.
III - 5
Page 35
(1) Charging process
The high-voltage power supply applies DC bias to the corona wire to generate ion on the grid. The
ion uniformly charges the surface of the laser-sensitive drum to approx. 870V which is kept by the
voltage regulator grounding the grid to the frame.
(2) Exposing process
When the laser-sensitive drum holds a positive electrical charge, the laser beam issued from the
laser unit scans the drum according to the print image to expose the drum surface for neutralizing
the spots where black should be, forming an electrostatic latent image.
III - 6
Page 36
(3) Developing process
The developing process develops an electrostatic latent image formed on the drum in the
exposing process, into a toner image.
The developer roller attracts the toner particles fed from the toner cartridge by the toner supply
roller, and then conveys them to the contact section with the laser-sensitive drum
On the contact section between the developer roller and drum, the positive toner particles stick to
the neutralized spots on the drum according to the principles of attraction and repulsion,
transforming a latent image into a toner image.
The agitator (which agitate toner particles in the chamber) and the blade allow toner particles to be
fed onto the developer roller at an even thickness.
(4) Transferring process
When a paper passes between the drum and the transfer roller, the controller negatively charges
the transfer roller. The toner is positive, so the toner image formed on the drum will be transferred
onto the paper according to the same principle as for the developing process.
Cleaning the transfer roller
In the transferring process, the transfer roller may be contaminated with toner since not all the
toner particles on the drum are transferred onto the paper but some toner particles will remain on
the drum and will be transferred from the drum to the transfer roller. If paper jam or other errors
occur, the toner image fails to stick to the paper and will stick to the transfer roller.
To repulse this toner, the controller positively charges the transfer roller. The toner returns from
the transfer roller to the drum. During non-printing rotation of the drum, the toner particles on the
drum will be returned to the chamber through the developer roller.
III - 7
Page 37
2.2.3Heat-fixing mechanism
As the paper passes between the heater roller and the pressure roller in the heat-fixing unit, the
heater roller fuses the toner on the paper.
The controller monitors the internal resistance of the heater thermistor to keep the surface
temperature of the heater roller constant by turning the halogen heater lamp on and off.
III - 8
Page 38
2.2.4Paper ejecting mechanism
After the paper passes through the heat-fixing process, it will be ejected from the heat-fixing unit
by the paper ejection roller.
If the leading edge of the paper pushes up the actuator of the paper ejection sensor, the sensor
signals the start of paper ejection. If the trailing edge has passed through the sensor actuator, the
sensor signals the completion of paper ejection.
The paper will be turned over along the outer chute and ejected onto the main cover by the exit
roller.
III - 9
Page 39
2.3Sensors and Actuators
This equipment has eleven sensors: eight photosensors, two thermistors and a mechanical switch
as described below.
Sensor nameTypeLocated on
Document front sensorPhotosensorControl panel PCB
Document rear sensorPhotosensorDocument sensor PCB
sensor (light-receiver) PCB
Cover sensorPhotosensorToner sensor (LED) PCB
Heater thermistorThermistorHeat-fixing unit
In-casing temperature sensorThermistorLeft-hand plate of the main chassis
Hook switch*Mechanical switchHook switch PCB*
*For models equipped with a handset
•Document front sensor which detects the presence of documents.
•Document rear sensor which detects the leading and trailing edges of pages to tell the control
circuitry when the leading edge of a new page has reached the starting position and when the
scan for that page is over.
•Manual insertion sensor which detects whether paper is inserted manually through the paper
slot or whether paper fed through the paper cassette has jammed.
•Registration sensor which detects the leading and trailing edges of recording paper, which
allows the controller to determine the registration timing and check paper jam.
•Cassette sensor which detects whether the paper cassette is loaded.
•Paper ejection sensor which detects whether the recording paper goes out of the equipment.
•Toner sensor which detects whether there is toner or a toner cartridge is loaded.
•Cover sensor which detects whether the front cover is closed.
•Heater thermistor which allows the controller to monitor the temperature of the heater roller of
the fixing unit.
•In-casing temperature sensor which allows the controller to monitor the temperature inside the
equipment.
•Hook switch* which detects whether the handset is placed on the handset mount*.
The above photosensors are a photointerrupter consisting of a light-emitting
diode and a light-sensitive transistor. Each
of them has an actuator separately arranged
as shown on the next page.
III - 10
Page 40
* Provided on models equipped with a handset.
Location of Sensors and Actuators
III - 11
Page 41
3.CONTROL ELECTRONICS
3.1Configuration
The hardware configuration of the facsimile equipment is shown below.
*1Provided on models supporting LAN interface.
*2Provided on models supporting video capture.
*3Provided on models equipped with a handset.
*4Provided on models available with a 2nd paper cassette (as an option or standard).
*5Provided on European models.
Configuration of Facsimile Equipment
III - 12
Page 42
3.2Main PCB
The main PCB, which is the nucleus controlling the entire operation of the equipment, consists of a
FAX engine (ASIC), memories, MODEM, motor drive circuitry, sensor detection circuitry, and
analog circuits for scanning, printing, and power transmission shifting.
EEPROM:Electrically Erasable Programmable Read-only Memory
DRAM:Dynamic Random Access Memory
*1Provided on models supporting LAN interface.
*2Provided on models supporting video capture.
*3Provided on models equipped with a handset.
Block Diagram of Main PCB
III - 13
Page 43
Main PCB
III - 14
Page 44
3.3Engine PCB
On the engine PCB is a gate array which converts serial signals sent from the main PCB into
parallel signals. According to those signals, the engine PCB controls the following:
- Motors--main motor, fan motor, and polygon motor
The NCU PCB switches the communications line to telephone or built-in MODEM, under the
control of the main PCB.
US versions
III - 16
Page 46
European versions
III - 17
Page 47
Asian/Oceanian versions
III - 18
Page 48
3.5Control Panel PCB
The control panel PCB and the main PCB communicate with each other by serially transmitting
commands and data.
The control panel unit consists of a gate array, an LCD and LEDs, which are controlled by the gate
array according to commands issued from the FAX engine on the main PCB.
The panel FPC is a flexible keyboard PCB which integrates the key matrix having rubber keytops.
Control Panel PCB and its Related Circuit
III - 19
Page 49
3.6Power Supply PCB
[ 1 ]Low-voltage power supply PCB
The low-voltage power supply uses the switching regulation system to generate DC power (+5V
and +24V) from a commercial AC power supply for the driver circuits. The +5V source is fed to
the logic, control panel, sensors, CIS unit, etc. The 24V source is fed to the motors, solenoid, fan,
and high-voltage power supply PCB.
The low-voltage power supply also feeds AC power to the heater of the heat-fixing unit.
Low-voltage Power Supply Circuit
III - 20
Page 50
[ 2 ]High-voltage power supply PCB
This power supply generates high-voltage power sources from the 24V source fed from the lowvoltage power supply for charging, developing, and transferring in the laser printing process.
To prevent the creation of secondary problems by mishandling, observe the following precautions
during maintenance work.
(1) Unplug the power cord from the power outlet before accessing parts or units inside the
machine. When having access to the power supply, be sure to unplug the power cord from
the power outlet.
(2) When servicing the optical system of the laser printing unit, be careful not to place
screwdrivers or other reflective objects in the path of the laser beam. Be sure to take off any
personal accessories such as wrist watches and rings before working on the printer. A
reflected beam, though invisible, can permanently damage your eyes.
(3) If the equipment has been printing, allow the heat-fixing unit (inside this unit is a red-colored
heater roller) sufficient time to cool down before starting maintenance jobs. It is HOT!
(4) Be careful not to lose screws, washers, or other parts removed for parts replacement.
(5) Do not remove gears from the document feed roller ASSY or document ejection roller ASSY if
at all possible. Once removed, they will become unusable and new gears will have to be put
back in.
(6) When using soldering irons and other heat-generating tools, take care not to damage the resin
parts such as wires, PCBs, and covers.
(7) Before handling the PCBs, touch a metal portion of the equipment to discharge static
electricity; otherwise, the electronic parts may be damaged due to the electricity charged in
your body.
(8) When transporting PCBs, be sure to wrap them in conductive sheets such as aluminum foil.
(9) Be sure to reinsert self-tapping screws correctly, if removed. Unless otherwise specified,
tighten screws to the following torque values:
Taptite, bind B and cup BM3:0.7 N•m
M4:0.8 N•m
Taptite, cup SM3:0.8 N•m
Other screwsM3:0.7 N•m
M4:0.8 N•m
(10) When connecting or disconnecting cable connectors, hold the connector bodies not the
cables. If the connector has a lock, always slide the connector lock to unlock it.
(11) Before reassembly, apply the specified lubricant to the specified points. (Refer to Section 2 in
this chapter.)
(12) After repairs, check not only the repaired portion but also that the connectors and other
related portions function properly before operation checks.
IV - 1
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nnPreparation
Prior to proceeding to the disassembly procedure,
(1) Unplug
- the power cord,
- the modular jack of the telephone line,
- the modular jack of the curled cord (and remove the handset)*,
- the PC interface cable, and
- the modular jack of an external telephone set if connected. (Not shown below.)
(2) Remove
- the document support,
- the document tray,
- the paper cassette, and
- the drum unit (with toner cartridge loaded)
nnHow to Access the Object Component
•On the next page is a disassembly order flow which helps you access the object components.
To remove the heat-fixing unit, for example, first find it on the flow and learn its number ( in
this case). You need to remove parts numbered , , , , , and so as to access
the heat-fixing unit.
•Unless otherwise specified, the disassembled parts or components should be reassembled in
the reverse order of removal.
(*For those models equipped with handset.)
IV - 2
Page 56
nnDisassembly Order Flow
IV - 3
Page 57
1.1Rear Cover
(1) FAX8350P and FAX8750P: Remove the sub rear cover.
(2) Remove the three screws (two "a" and one "b") from the rear cover. Screw "b" is provided on
those models available with a 2nd paper cassette (as an option or standard).
(3) Lightly pressing sections "X," pull out the rear cover.
1.2Access Plates R and F
(1) Remove screw "c" that secures access plates R and F together to the main chassis.
(2) Remove screws "d" and "e" from access plate R.
(3) Take out access plates R and F together.
(4) Remove screw "f" to separate those access plates.
"a" and "b": Screw, pan (washer) M4x10DB
nnReassembling Notes
•When reinstalling access plate F, fit the two tabs provided on the front end underneath the
center edge of the main chassis.
"c," to "f": Taptite, cup S M3x6
(Tightening torque: 0.5 N•m)
IV - 4
Page 58
1.3Control Panel ASSY
(1) Slightly open the control panel ASSY.
(2) Push the right and left arms of the control panel ASSY outwards (in the direction of arrow •)
with your thumbs, then open the control panel ASSY further (arrow ‚ to unhook those arms
from bosses "x" provided on the scanner frame ASSY) while sliding the control panel ASSY to
the front (arrow ƒ to release its bosses "y" from the grooves of the scanner frame ASSY).
(3) Slightly lift up the control panel ASSY and disconnect the panel-main harness from the control
panel PCB.
IV - 5
Page 59
1.4Panel Rear Cover and Control Panel
(1) Place the control panel ASSY upside down.
If you do not need to remove the ADF parts, nip-related parts, document pressure bar, or
document rear sensor actuator, or anti-static brush, skip to step (7).
(2) To remove the ADF parts (spring plates, separation rubber and spring), remove the screw.
(3) To remove the nip-related parts (nip piece and spring), push down the nip piece (arrow •) and
then press either side of the piece inwards (arrow ‚).
(4) To remove the document pressure bar, press either of supports "a" provided on the panel rear
cover inwards and then lift the pressure bar up and towards the rear to release the three tabs
from the cutouts provided in the panel rear cover. The spring also comes off.
(5) To remove the document rear sensor actuator, pull support "b" on the panel rear cover
outwards.
(6) To replace the anti-static brush, peel it off.
NOTE: Once removed, it will become unusable and a new part will have to be put back in.
IV - 6
Page 60
(7)Remove the two screws from the panel rear cover.
(8)Unhook the panel rear cover from eight "X" latches provided on the control panel and lift up
the panel rear cover.
(9)Fully turn the document front sensor actuator to the rear and take it out.
(10) Unhook the document sensor PCB from two "Y" latches.
(11) Unhook the control panel PCB from three "Z" latches.
(12) Slightly lift up the control panel PCB, then unlock the LCD cable connector and disconnect
the LCD flat cable. Next, unlock the FPC key connector and disconnect the FPC key.
IV - 7
Page 61
(13) As shown below, slightly pull the clamps to the front and take out the LCD while pulling the
LCD flat cable gently.
NOTE: Do not take out the LCD except when the LCD is defective and requires replacement.
nnReassembling Notes
•Before reinstalling the LCD to the control panel, wipe fingerprints or dust off the LCD surface
and control panel window with a soft cloth.
•A new LCD is covered with a protection sheet. Before installing it, remove the protection sheet.
(1) Lightly push arm rib "a" to the rear, then pull the document feed roller ASSY to the left and
upwards.
(2) Lightly push arm rib "b" to the rear, then pull the document ejection roller ASSY to the left and
upwards.
NOTE: Take care not to break the arm ribs. They may easily break.
(3) Pull up the pinch rollers and their shafts (springs).
IV - 9
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1.6CIS Unit
(1) Lightly pull up the arm, move the CIS unit to the right, and lift up the left edge of the CIS unit
(2) While holding up the CIS unit, disconnect the CIS harness. The CIS springs also come off.
gently.
NOTE: Do not lift up the left edge exceeding 30 mm to prevent the CIS harness connector on
the CIS unit from getting broken.
nnReassembling Notes
•When reinstalling the CIS unit, first connect the CIS harness, insert the right end under the arm
of the scanner frame, put the CIS unit into the scanner frame, and then move it to left.
IV - 10
Page 64
1.7Scanner Frame ASSY (Scanner Motor, Scanner Drive Unit, Document Take-in Roller,
Separation Roller, Pressure Rollers, and Control Panel Locks)
(1) Remove the two screws from the scanner frame ASSY.
(2) Lift up the front edge of the scanner frame ASSY and pull the ASSY towards you to release
the three tabs provided on the rear end from the top cover.
NOTE: If the CIS unit is mounted, do not lift up the scanner frame ASSY exceeding 30 mm
to prevent the CIS harness connector on the CIS unit from getting broken.
(3) Hold up the ASSY and disconnect the scanner motor harness (and the CIS harness if the CIS
is mounted).
IV - 11
Page 65
(4) Turn the scanner frame ASSY upside down.
(5) Remove the screw from the scanner motor and turn the motor (as shown below) to release it
from the latch.
(6) Remove the two screws and take off the scanner drive unit.
IV - 12
Page 66
(7) Remove the document take-in roller gear (in the direction of arrow •) by pulling its pawls
outwards. Slightly push down the arm (arrow ‚) and shift the document take-in roller shaft to
the left (arrow ƒ) and take it up.
Then shift the document take-in roller to the left and take it up.
(8) Remove the separation roller gear (in the direction of arrow •) by pulling its pawls outwards.
Slightly push down the arm (arrow ‚) and shift the separation roller shaft to the left (arrow ƒ)
and take it up.
Then shift the separation roller to the left and take it up.
(9) Remove the two pressure roller leaf springs by pulling them in the direction of arrows • and
‚ in this order as shown below. Then remove the pressure rollers and shaft.
(10) Remove the two control panel locks (leaf springs) with a flat screwdriver in the direction
shown below.
IV - 13
Page 67
nnReassembling Notes
•The document take-in roller and separation roller are compatible with each other. Their gears
are also compatible with each other. However, their shafts are not compatible. The document
take-in roller shaft should be a white one; the separation roller shaft should be a black one.
When setting these shaft to their rollers, fit the groove provided in each shaft over the longer
boss provided on each roller.
•When reinstalling the scanner motor, fit it in the latch provided on the scanner frame with the
connector facing up and then secure it with the screw. (See page IV-12.)
•When setting the scanner frame ASSY back into place, be sure to
- route the scanner motor harness through the hook on the top cover as shown on page IV-11
and connect it to the scanner motor,
- route the CIS harness through the hook on the top cover as shown on page IV-11 and connect
it to the CIS unit (if the CIS unit is not mounted, route the CIS harness through the left-hand
cutout provided in the scanner frame ASSY), and
- route the panel-main harness through the right-hand cutout provided in the scanner frame
ASSY.
IV - 14
Page 68
1.8Top Cover (Exit Roller, Speaker, and Document Guides)
(1) Disconnect the hook switch harness* and speaker harness from the main PCB.
*For models equipped with a handset
(2) Remove the harness support rubbers to release the hook switch harness*.
(3) Release the scanner motor harness and CIS harness from the hooks provided on the top
cover.
IV - 15
Page 69
(4) Remove two screws "a."
(5) Open the front cover and remove two screws "b."
(6) Pull the tabs of the top cover to the front and upwards (in the direction of arrows •) to release
them from the bosses provided on the main cover.
(7) Insert the tip of a flat screwdriver and unhook the latches of the top cover (in the direction of
arrows ‚), then lift up the top cover (arrow ƒ).
IV - 16
”a": Stepped screw
"b": Taptite, cup S M3x10
*For models equipped with a handset
Page 70
(8) Turn the top cover upside down.
(9) Peel off anti-static brushes.
NOTE: Once removed, they will become unusable and new parts will have to be put back in.
(10) As shown below, warp the gear-equipped end of the exit roller and remove it.
(11) Unhook the latch from the speaker spring and pull it up. (To make this easier, insert the tip of
a flat screwdriver from the bottom of the top cover placed upside down.) Lift up the speaker.
IV - 17
Page 71
(12) Remove the screw from the inside of the top cover, then remove the document guides L and
R as shown below.
nnReassembling Notes
•When reinstalling the paper guides, set them into place, pull them outwards (in the direction of
arrows •), and then secure them with the spring, guide gear, and screw (arrow ‚).
IV - 18
*For models equipped with a handset
Page 72
•When setting the top cover back into place:
- at the right-hand side, put the speaker harness and hook switch harness* into square cutout
"X" provided in the right rear corner of the main cover. Raise the panel-main harness coming
through the main cover up and through cutout "x" provided in the top cover (through which
the hook switch harness* passes).
If the panel-main harness has been taken out from the machine, first put it into square cutout
"X" with the core-equipped end down and then raise its upper end up and through cutout "x"
provided in the top cover.
- at the left-hand side, pull up the scanner motor harness and CIS harness and raise them up
and through square and round cutouts ("y" and "z") provided in the top cover, respectively.
If the scanner motor harness or CIS harness has been taken out from the machine, first put it
into the respective cutout ("Y" or "Z") provided in the left rear corner of the main cover with
the core-equipped end down and then raise its upper end up and through the respective
cutout "y" or "z."
*For models equipped with a handset
IV - 19
Page 73
•When connecting the speaker harness and hook switch harness* to the main PCB:
- route the hook switch harness* through the ferrite core of the speaker harness,
- make sure that the panel-main harness, speaker harness, and hook switch harness* are
routed through the cutout provided in the bottom insulation film, and
- make sure that the ferrite cores of the pane-main harness and speaker harness lie inside the
bottom insulation film.
IV - 20
Page 74
1.9Handset Mount and Hook Switch PCB (for models equipped with a handset)
Side Cover (for models without handset)
(1) Remove the two screws from the handset mount* or side cover**.
(2) Twist the handset mount* or side cover** so that it tilts over to the left and its upper end works
out of the bosses provided on the top cover.
IV - 21
Page 75
The following steps should apply to those models equipped with a handset:
(3) Disassemble the handset mount by unhooking two latches "a" of the upper handset mount
with a flat screwdriver.
(4) Remove the hook switch PCB ASSY by unhooking latch "b."
(5) Disconnect the hook switch harness from the hook switch PCB.
nnReassembling Notes
•When assembling the upper and lower handset mounts, route the hook switch harness
underneath the hook switch PCB and through the cutout as shown above. Take care not to
pinch the harness between the upper and lower mounts.
•Make sure that the hook switch harness is routed along the guides on the top cover.
IV - 22
Page 76
1.10 Paper Sub Tray
(1) Turn the paper sub tray up (in the direction of arrow •).
(2) Warp the sub tray and lift it up (arrows ‚ and ƒ).
IV - 23
Page 77
1.11 VC Cover, VC Bracket, and VC Connector PCB (for models supporting video capture)
(1) Remove two screws ("a" and "b"), then take off the VC cover.
(2) Remove screw "c," take out the VC bracket together with the VC connector PCB, and
disconnect the VC harness.
(3) Remove two screws "d," then take off the VC connector PCB.
nnReassembling Notes
•The routing of the VC harness is shown on page IV-27.
"a": Taptite, cup S M3x10
"b": Taptite, bind S M3x8
"c" and "d": Taptite, cup S M3x6
IV - 24
Page 78
1.12 Front Cover
Front Sub Cover (for models not supporting video capture)
(1) For models not supporting video capture:
Remove the screw and take off the front sub cover from the front cover.
(2) Remove the screw from the left bottom of the front side of the main cover.
(3) Hold the front cover at an angle of 45° and pull the front cover link to the left to release it from
the front cover.
(4) Pull the bottom left front corner of the main cover to the left (in the direction of arrow •) and
release the front cover from the boss provided on the main cover (arrow ‚).
IV - 25
Page 79
1.13 Outer Chute and Paper Pinch Rollers
(1) Pull up the outer chute and open it (in the direction of arrow •).
(2) Remove the chute springs from the hooks provided on the main cover (arrow ‚), then lift up
the outer chute (arrow ƒ).
(3) Remove the paper pinch rollers, their supports, and their springs.
IV - 26
Page 80
1.14 Main Cover
(1) Remove two screws "a" from the front side of the main cover.
(2) Remove two screws "b" from the rear side of the main cover, and then pull corner edges "X"
outwards to dislocate the main cover from the main chassis. Make sure that the cutout
provided in the main cover is dislocated from the power inlet.
(3) Unhook the two latches with the tip of a flat screwdriver, then lift up the main cover.
nnReassembling Notes
•When reinstalling the main cover, route the panel-main harness, CIS harness, and scanner
motor harness through the respective cutouts provided in the main cover, as illustrated above.
"a" and "b": Taptite, bind S M3x8
IV - 27
Page 81
1.15 Switch Cover
(1) Push the locks of the switch cover as shown below and remove it.
IV - 28
Page 82
1.16 Laser Unit
(1) Remove screw "a" and take off the harness cover.
(2) Remove two screws "b."
(3) Disconnect the polygon motor harness and laser flat cable from the laser unit.
(4) Lift up the laser unit.
NOTE: When handling the laser unit, take care not to touch the inside of the unit, glass, or
mirror.
NOTE: On the small PCB in the laser unit is a 2-pin connector which is for the adjustment in
the factory. Do not disturb it.
nnReassembling Notes
•Before putting the laser unit back into place, check for any toner particles, paper dust or dirt,
and clean them out.
•After routing the polygon motor harness and laser flat cable, tape them onto the laser unit as
shown above.
"a" and "b": Taptite, cup S M3x16
IV - 29
Page 83
1.17 Heat-fixing Unit and FU Lamp
(1) Remove the screw from the harness duct.
(2) Peel off tape and take off the scanner motor harness, CIS harness, and VC harness* from the
harness duct.
(3) Unhook the harness duct from the main chassis in the directions of arrows • and ‚.
*Provided on models supporting video capture
IV - 30
Page 84
(4) Remove three screws (two "a" and one "b").
(5) Disconnect the long heater wire (of the heater harness) from the upper center of the heat-
fixing unit.
(6) Disconnect the short heater wire (of the heater harness) from the left end of the heat-fixing
unit.
(7) Lift up the heat-fixing unit and disconnect the heater thermistor harness from the engine PCB.
IV - 31
"a": Stepped screw
"b": Taptite, cup S M3x8
Page 85
(8) To take out the FU lamp from the heat-fixing unit, remove two screws "c."
(9) Unhook the two latches outwards (in the direction of arrows •) with the tip of a flat
screwdriver and open the upper cover (arrow ‚). The upper and lower covers will become
separated from each other.
(10) Loosen screw "d" (arrow ƒ).
(11) Remove screw "e," slightly lift up the heater roller gear (arrow „), hold the lock plate L of the
FU lamp between your fingers, and pull out the FU lamp from the heater roller (arrow …).
CAUTION: Do not touch the FU lamp. If you have touched it, clean it thoroughly with
alcohol.
nnReassembling Notes
•When setting the FU lamp into the heat-fixing unit, be sure to insert the right end of the wire
into the lock plate R as illustrated above.
"c": Taptite, cup B M3x20
"d": Pan cup M3x6
"e": Taptite, pan M3x10DB
IV - 32
Page 86
•When securing the lock plate R with screw "d," be sure to use the plastic jig as shown below to
avoid damaging the edge of the FU lamp with a screwdriver.
Lock plate R
FU lamp
"d"
Plastic jig
•A new heat-fixing unit will be provided with the heater thermistor harness being taped to the
unit. Before installing the unit, remove the tape.
•When setting the heat-fixing unit back into place, make sure that the heater wires are routed
through the latch of the fan duct (see the illustration given on page IV-34) and then route the
long heater wire as shown below.
•If you remove and reinstall the heat-fixing unit because of any failure, make the equipment
enter the maintenance mode (by pressing the Function/Menu, *2, 8, 6, and 4 keys) after
completion of reassembly and then make it exit from the mode (by pressing the 9 key twice).
Otherwise, the heat-fixing unit may not become energized because of the following reason:
If the failure of the heat-fixing unit is caused by an opening of the thermistor circuit (that senses
the temperature of the heat-fixing unit), the system misinterprets the hot heater as being cold.
As a result, the temperature of the heat-fixing unit may become excessively high. To prevent
the system from heating the hot heater further at the next powering-on, it is designed so that
the heater will not be energized. To cancel this setting, you need to carry out the above
maintenance-mode procedure.
IV - 33
Page 87
1.18 Fan
(1) Disconnect the fan harness from the engine PCB.
(2) Remove two screws, take out the heater wires from the latch of the fan duct, and take off the
fan duct together with the fan.
IV - 34
Page 88
(3) As shown below, pull the fan duct outwards and take out the fan.
nnReassembling Notes
•Put the fan back into place so that the rating label faces outwards and upside down.
•Route the heater wires through the latch of the fan duct as shown on the previous page.
IV - 35
Page 89
1.19 Drive Gear ASSY and Main Motor ASSY
(1) Remove five screws from the drive gear ASSY.
(2) Tilt the drive gear ASSY towards you while taking care not to drop the develop joint and
spring, and then disconnect the main motor harness.
(3) Remove the front cover link and idle gear 56 from the main chassis.
IV - 36
*Provided on models supporting video capture
Page 90
(4) Remove four screws and take off the main motor ASSY from the drive gear ASSY.
nnReassembling Notes
•If you have removed the gear 39/98 from the drive gear ASSY, hook the spring as shown
below.
IV - 37
Page 91
1.20 NCU Shield and NCU PCB
(1) Remove three screws from the NCU shield, then take off the NCU shield.
Taptite, cup S M3x6
(Tightening torque: 0.5 N•m)
(2) USA version: Disconnect the main-NCU harness from the main PCB.
European version: Disconnect the main-NCU harness and main-NCU harness 2 from the main
PCB. See the illustration given on the next page.
(3) Remove the screw from the NCU PCB and take out the PCB.
IV - 38
Page 92
nnReassembling Notes
[USA version]
•Route the main-NCU harness above the scanner motor harness as illustrated below.
[European version]
•As illustrated below, route the main-NCU harness and main-NCU harness 2 between the NCU
PCB and the power supply bracket to prevent them from interfering with the primary circuitry on
the NCU PCB. Then install the NCU shield.
IV - 39
Page 93
1.21 Bottom Plate, Main PCB, and Bottom Insulation Film
(1) Disconnect the following harnesses and flat cable from the main PCB:
• Panel-main harness (6-pin, P3)
• Main-LV-engine harness (6-pin, P22)
• Laser flat cable (P9)
• Engine-main harness (12-pin, P8)
• VC harness*1 (2-pin, P11)
• CIS harness (7-pin, P12)
• In-casing temperature sensor harness (2-pin, P13)
• Scanner motor harness (4-pin, P14)
*1 Provided on models supporting video capture
*2 Provided on models equipped with a handset
*3 Provided on the European version
IV - 40
Page 94
(2) Turn the main chassis upside down.
(3) Remove 14 screws (nine "a" and five "b").
(4) Slightly lift up the bottom plate and pull it to the rear until you can remove screw "c."
(5) Remove screw "c" to release the grounding wire.
(6) For models available with a 2nd paper cassette: Unhook the 2nd cassette relay PCB bracket
from the bottom plate.
(7) Pull the bottom plate to the rear and out of the main chassis.
IV - 41
"a": Taptite cup S M3x6
"b": Taptite, bind B M4x12
"c": Screw, pan (washer) M3.5x6
Page 95
(8) Remove screw "d" and disconnect the paper ejection sensor PCB from the main PCB.
(9) Remove five screws (three "e" and two "f"), then take off the main PCB from the bottom plate.
(10) Remove the bottom insulation film.
nnReassembling Notes
•When putting the bottom plate back into place, make sure that the grounding wire is looped and
routed through the support film (as illustrated on page IV-44) and then secure the grounding
wire to the bottom plate with screw "c" (shown on the previous page).
•When connecting the engine-main harness, laser flat cable, and main-LV-engine harness to the
main PCB, prevent them from interfering with each other in the vicinity of the connectors.
•After you replace the main PCB, be sure to follow the flowchart given on the next page.
"d" and "e": Taptite, cup S M3x6
"f": Machine screw, pan M3x6
IV - 42
Page 96
Setting up the main PCB after replacement
IV - 43
* For the American version equipped with a handset.
Page 97
1.22 Low-voltage Power Supply PCB and Power Inlet
(1) Remove two screws "g" and take off the rear underbar.
(2) Remove screw "h."
(3) Slightly lift up the low-voltage power supply PCB and disconnect the heater harness and
main-LV-engine harness. The low-voltage power supply PCB is connected to the power inlet
with soldered lead wires.
(4) Remove screw "i."
(5) While holding up the low-voltage power supply PCB, take out the power inlet from the main
chassis to the inside in the direction of the arrow shown below.
(6) To separate the power inlet from the low-voltage power supply PCB, unsolder the two lead
wires from the PCB.
IV - 44
"g" and "i": Taptite, cup S M3x6
"h":Taptite, cup S M3x6
(Tightening torque: 0.5 N•m)
Page 98
nnReassembling Notes
•When connecting the power inlet to the low-voltage power supply PCB, insert the brown and
blue lead wires into eyelets L and N in the PCB, respectively, and then solder those wires on
the solder side of the PCB.
•After setting the power inlet back into place, fold the grounding wire into two and route the fold
through cutout "Y" provided in the support film as shown on the previous page.
•When reinstalling the low-voltage power supply PCB, route the main-LV-engine harness
through cutout "X" provided in the support film as shown on the previous page.
IV - 45
Page 99
1.23 Inner Insulation Film, High-voltage Power Supply PCB, Engine PCB, and 2nd Cassette Relay
PCB*
(*Provided on models available with a 2nd paper cassette)
(1) Remove screw "a" and take off the inner insulation film.
(2) Remove three screws (two "b" and one "c") from the high-voltage power supply PCB and
engine PCB.
(3) Slightly lift up the high-voltage power supply PCB and disconnect it from the engine PCB.
(4) Pull the spring up and out.
(5) Slightly hold up the engine PCB and disconnect the following harnesses: