Please complete the following information for future
reference:
Model Number: FAX-2840, FAX-2940 or MFC-7240
(Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;
may support an insurance claim by you in the event of product loss covered by insurance; and,
will help us notify you of enhancements to your product and special offers.
Please complete and fax the Product Registration and Test Sheet or, for your convenience and
most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
For Customer Service
In USA:1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada:1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit us on-line at http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i
Ordering accessories and supplies
Note
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
In Canada, only Visa and MasterCard are accepted.
In USA:1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada:1-877-BROTHER
http://www.brother.ca/
DescriptionItem
Standard Toner Cartridge
High Capacity Toner Cartridge
Drum Unit
TN-420 (Approx. 1,200 pages)
TN-450 (Approx. 2,600 pages)
DR-420 (Approx. 12,000 pages)
Telephone Line CordLG3077001
Basic User’s GuideLEA792001 (English for USA and Canada)
LEA792002 (French for Canada)
Quick Setup Guide(FAX-2840/FAX-2940)
LEA793001 (English for USA and Canada)
(MFC-7240)
LEA795001 (English for USA and Canada)
(FAX-2840/FAX-2940)
LEA793002 (French for Canada)
(MFC-7240)
LEA795002 (French for Canada)
12
12
34
1
Letter or A4 size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
iii
User’s Guides and where do I find them?
Which Guide?What’s in it?Where is it?
Product Safety GuideRead this Guide first. Please read the
Safety Instructions before you set up your
machine. See this Guide for trademarks
and legal limitations.
Quick Setup GuideFollow the instructions for setting up your
machine and installing the drivers and
software for the operating system (MFC7240 only) and connection type you are
using.
Basic User’s GuideLearn the basic Fax, Copy and Scan
(MFC-7240 only) operations and how to
replace consumables. See troubleshooting
tips.
Advanced User’s Guide Learn more advanced operations: Fax,
Copy, security features, printing reports
and performing routine maintenance.
Software User’s Guide
(MFC-7240 only)
Follow these instructions for Printing,
Scanning, Remote Setup, PC-Fax and
using the Brother ControlCenter utility.
Printed / In the Box
Printed / In the Box
Printed / In the Box
(For FAX-2840 and FAX-2940)
PDF file / Documentation
CD-ROM / In the Box
(For MFC-7240)
PDF file / Installer CD-ROM /
In the Box
PDF file / Installer CD-ROM /
In the Box
Download optional software from the Brother
Solutions Center (FAX-2840 and FAX-2940 users)
You can download free printer driver, scanner driver (FAX-2940 only1) and PC-Fax Send
software (FAX-2940 only) from the Brother Solutions Center, enabling you to use your Brother Fax
1
machine as a printer or a scanner (FAX-2940 only
2940 only). Visit us at http://solutions.brother.com/.
1
Not for Mac OS X 10.5.8 users
iv
), or send faxes from your computer (FAX-
Table of Contents
(Basic User’s Guide)
1General information1
Using the documentation....................................................................................... 1
Symbols and conventions used in the documentation .................................... 1
Accessing the Advanced User’s Guide and Software User’s Guide...................... 2
Viewing Documentation
(For FAX-2840 and FAX-2940) ...................................................................2
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the Documentation CD-ROM (for FAX-2840 and
FAX-2940) or the Installer CD-ROM (for MFC-7240).
1General Setup
IMPORTANT NOTE
Memory Storage
Volume settings
Automatic Daylight Saving Time
Ecology features
Toner Settings
LCD Contrast
Dial Prefix
Mode Timer
Cleaning the machine
Checking the machine
Packing and shipping the machine
BGlossary
CIndex
5Dialing and storing numbers
Telephone line services
Additional dialing operations
Additional ways to store numbers
6Printing reports
Fax reports
Reports
7Making copies
Copy settings
ix
x
Note
General information1
WARNING
Important
1
Using the
documentation
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation1
The following symbols and conventions are
used throughout the documentation.
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
1
BoldBold style identifies keys on the
1
ItalicsItalicized style emphasizes an
Courier
New
Most of the illustrations in this User’s
Guide show the FAX-2940.
machine control panel or
computer screen.
important point or refers you to
a related topic.
Courier New font identifies the
messages shown on the LCD
of the machine.
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
Note
Accessing the
Advanced User’s
Guide and Software
User’s Guide
This Basic User’s Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer
When you are ready to learn detailed
information about these operations, read the
Advanced User’s Guide and Software
User’s Guide
Documentation CD-ROM or the Installer CDROM.
1
For MFC-7240
Viewing Documentation
(For FAX-2840 and FAX-2940)1
1
, Scanner1 and PC-Fax1.
1
, that are on the
1
c Click your country.
1
d Point to your language, point to View
Guide, and then click the guide you
want to read.
a Turn on your computer. Insert the
Documentation CD-ROM into your
CD-ROM drive. For Windows
to step c.
(Windows® users) If the screen does not
appear automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click index.html.
®
users, go
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then
double-click index.html.
2
Note
• (Windows® users only) Your Web browser
Note
may display a yellow bar at the top of the
page that contains a security warning
about Active X controls. For the page to
display correctly you must click on the bar,
click Allow Blocked Content, then click
Yes in the Security Warning dialog box.
• (Windows
access, you can copy all user
documentation in PDF format to a local
folder on your computer. Point to your
language, then click Copy to local disk.
1
®
users only)1 For faster
Microsoft® Internet Explorer® 6.0 or greater.
General information
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
1
Viewing Documentation
(For MFC-7240)1
Viewing Documentation (Windows®) 1
To view the documentation, from the Start
menu, select All Programs, Brother, MFC-XXXX (where XXXX is your model name)
from the programs group, and then choose
User’s Guides.
If you have not installed the software, you can
find the documentation on the Installer
CD-ROM by following the instructions below:
a Turn on your computer. Insert the
Installer CD-ROM into your CD-ROM
drive.
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b If the model name screen appears, click
your model name.
d Click Documentation.
e Click PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the guide you want to read.
Viewing Documentation (Macintosh) 1
a Turn on your Macintosh. Insert the
installer CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
c If the language screen appears, double-
click your language folder.
d Double-click top.pdf. If the country
screen appears, choose your country.
3
Chapter 1
Note
e After the list of User’s Guides appears,
choose the guide you want to read.
How to find Scanning instructions
(MFC-7240 only)
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
Scanning
ControlCenter
Nuance™ PaperPort™ 12SE How-toGuides
(Windows
The complete Nuance™ PaperPort™
12SE How-to- Guides can be viewed from
the Help selection in the Nuance™
PaperPort™ 12SE application.
Presto! PageManager User’s Guide
(Macintosh)
®
)
Accessing Brother
Support (Windows®)
(MFC-7240 only)
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother numbersuu page i and on the Installer
CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
1
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg/
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
To access our Web site
(http://www.brother.com/
) click Brother
Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
To access the USA Brother online
shopping mall
(http://www.brothermall.com/
) for
additional product and service
information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/
) for
additional product and services
information, click Shop Online (Canada).
These 11 keys give you instant access to 22
previously stored numbers.
Shift
Lets you access One Touch numbers 12 to 22
when held down.
2 LCD (Liquid Crystal Display)
Displays messages to help you set up and use
your machine.
3 Mode keys:
FAX
Puts the machine in FAX mode.
(MFC-7240 only)
SCAN
Puts the machine in SCAN mode.
COPY
Puts the machine in COPY mode.
4Dialpad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
(Canada only)
The # key temporarily switches the dialing
mode from Pulse to Tone during a telephone
call.
5Stop/Exit
Stops an operation or exits from a menu.
6Start
Lets you start sending faxes or making copies.
7 Menu keys:
Clear
Deletes entered data or lets you cancel the
current setting.
Menu
Lets you access the Menu to program your
settings in this machine.
OK
Lets you store your settings in the machine.
Volume keys:
d or c
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when using the handset, in fax or standby
mode.
a or b
Press to scroll through the menus and options.
Address Book
Let you access speed dial numbers directly.
8 COPY key:
Options
You can quickly and easily choose temporary
settings for copying.
9 FAX keys:
Hook/Hold
Press before dialing if you want to make sure a
fax machine will answer, and then press Start.
Lets you place telephone calls on hold.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialing a number manually.
Resolution
Sets the resolution when sending a fax.
8
2
Loading paper2
Loading paper and
print media
The machine can feed paper from the
standard paper tray or manual feed slot.
(For MFC-7240)
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray2
You can load up to 250 sheets. Paper can be
loaded up to the maximum paper mark (b b b)
on the right-hand side of the paper tray. (For
recommended paper to use, see Paper capacity of the paper traysuu page 17.)
Printing on plain paper, thin paper or
recycled paper from the standard
2
paper tray
a Pull the paper tray completely out of the
machine.
2
2
9
Chapter 2
Note
b While pressing the green paper-guide
release lever, slide the paper guides to
fit the paper size you are loading in the
tray. Make sure that the guides are
firmly in the slots.
For Legal or Folio size paper, press the
release button in the bottom of the paper
tray and then pull out the back of the paper
tray. (Legal or Folio size paper is not
available in some regions.)
c Fan the stack of paper well to avoid
paper jams and misfeeds.
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
10
Loading paper
Note
1
2
1
2
1
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
f Raise the ADF document output support
flap (1) and unfold the support flap (2) to
prevent paper from sliding off the facedown output tray.
Loading paper in the manual
feed slot2
You can load envelopes and special print
media one at a time into this slot. Use the
manual feed slot to print or copy on labels,
envelopes or thicker paper.
The machine automatically turns on the
Manual Feed mode when you put paper in
the manual feed slot.
Printing on plain paper, thin paper or
recycled paper from the manual feed
slot
a Raise the ADF document output support
flap (1) and unfold the support flap (2) to
prevent paper from sliding off the facedown output tray, or remove each page
as soon as it comes out of the machine.
2
2
11
Chapter 2
Note
b Open the manual feed slot cover.
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
d Using both hands, put one sheet of
paper in the manual feed slot until the
front edge of the paper touches the
paper feed roller. When you feel the
machine pull in the paper, let go.
Printing on thick paper, bond paper,
labels and envelopes
When the back output tray is pulled down, the
machine has a straight paper path from the
manual feed slot through to the back of the
machine. Use this paper feed and output
method when you want to print on thick
paper, labels or envelopes.
2
Remove each printed sheet or envelope
immediately to prevent a paper jam.
12
a Open the back cover (back output tray).
Note
Loading paper
<For envelopes only>
Pull down the two green levers, one on the
left-hand side and one on the right-hand
side, as shown in the following illustration.
2
b Open the manual feed slot cover.
13
Chapter 2
Note
c Using both hands, slide the manual feed
slot paper guides to the width of the
paper that you are going to use.
d Using both hands, put one sheet of
paper or one envelope in the manual
feed slot until the front edge of the paper
or envelope touches the paper feed
roller. When you feel the machine pull in
the paper, let go.
• Put the paper into the manual feed slot
with the side to be printed face up.
• Make sure that the print media is straight
and in the proper position on the manual
feed slot. If it is not, the paper may not be
fed properly, resulting in a skewed printout
or a paper jam.
• Do not put more than one sheet of paper
in the manual feed slot at any one time, as
it may cause a jam.
• If you put any print media in the manual
feed slot before the machine is in Ready
mode, the print media may be ejected
without being printed on.
14
Loading paper
1
3
24
Unscannable and unprintable areas2
The figures below show maximum unscannable and unprintable areas. The unscannable and
unprintable areas may vary depending on the paper size or settings in the application you are
using.
2
UsageDocument
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
Fax (Send)Letter0.12 in. (3 mm)0.16 in. (4 mm)
Legal0.12 in. (3 mm)0.16 in. (4 mm)
A40.12 in. (3 mm)0.04 in. (1 mm)
CopyLetter0.12 in. (3 mm)0.16 in. (4 mm)
Legal 0.12 in. (3 mm)0.16 in. (4 mm)
*a single copy
A40.12 in. (3 mm)0.12 in. (3 mm)
or a 1 in 1 copy
Scan
1
Letter0.12 in. (3 mm)0.12 in. (3 mm)
Legal0.12 in. (3 mm)0.12 in. (3 mm)
A40.12 in. (3 mm)0.12 in. (3 mm)
Print
1
Letter0.16 in. (4.23 mm) 0.25 in. (6.35 mm)
Legal0.16 in. (4.23 mm) 0.25 in. (6.35 mm)
A40.16 in. (4.23 mm) 0.24 in. (6.01 mm)
1
For MFC-7240
15
Chapter 2
Paper settings2
Paper Type2
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Press Menu, 1, 2, 1.
Paper
1.Paper Type
b Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper or
Label.
Press OK.
c Press Stop/Exit.
Paper Size2
You can use several different sizes of paper
for printing copies: Letter, Legal, Executive,
A4, A5, A5 L, A6, B5, B6, and Folio (8.5 in. x
13 in.).
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
a Press Menu, 1, 2, 2.
Paper
2.Paper Size
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5,
B6, or Folio.
Press OK.
c Press Stop/Exit.
Acceptable paper and
other print media2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: thin paper, plain paper, thick paper,
bond paper, recycled paper, labels or
envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
Recommended paper and
print media2
Paper TypeItem
Plain PaperXerox 4200DP 20 lb
Hammermill Laser Print
(24 lb=90 g/m
Recycled Paper No specific brand
recommended
LabelsAvery laser labels white
#5160
EnvelopeNo specific brand
recommended
2
)
16
Type and size of paper2
The machine loads paper from the installed
standard paper tray or manual feed slot.
Loading paper
(For MFC-7240)
The name for the paper trays in the
printer driver in this Guide are as
follows:
TraysName
Standard Paper TrayTray1
Manual Feed SlotManual
Paper capacity of the paper trays2
Paper sizePaper typesNo. of sheets
Standard Paper TrayA4, Letter, B5,
Executive, A5, A5 (Long
Edge), A6, B6, Folio
2
Legal
Manual Feed SlotWidth: 3 to 8.5 in.
(76.2 to 216 mm)
Length: 4.6 to 16 in.
(116 to 406.4 mm)
1
Folio size is 8.5 in. 13 in. (215.9 mm x 330.2 mm)
2
Legal or Folio size paper is not available in some regions outside the USA and Canada.
Plain paper, Thin paper
and Recycled paper
12
,
Plain paper, Thin paper,
Thick paper,
Bond paper,
Recycled paper,
Envelopes and Labels
up to 250
[20lb(80g/m
Single sheet
[20lb(80g/m
2
)]
2
)]
2
2
17
Chapter 2
Recommended paper specifications2
The following paper specifications are suitable for this machine.
Basis weight
Thickness80-110 m
RoughnessHigher than 20 sec.
Stiffness
Grain directionLong grain
Volume resistivity
Surface resistivity
Filler
Ash contentBelow 23 wt%
BrightnessHigher than 80%
OpacityHigher than 85%
20-24 lb (75-90 g/m2)
90-150 cm
10e9-10e11 ohm
10e
CaCO
3
/100
9
-10e12 ohm-cm
(Neutral)
3
Use paper made for plain paper copying.
2
Use paper that is 20 to 24 lb (75 to 90 g/m
).
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
18
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