Brother MFC-7240 User Manual

Basic User’s Guide
FAX-2840 FAX-2940 MFC-7240
Not all models are available in all countries.
Version 0
USA/CAN
If you need to call Customer Service
Model Number: FAX-2840, FAX-2940 or MFC-7240 (Circle your model number)
Serial Number:
1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product
should you lose your receipt;
may support an insurance claim by you in the event of product loss
covered by insurance; and,
will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/
© 2012 Brother Industries, Ltd. All rights reserved.
.

Brother numbers

Important
Note
For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:
may serve as confirmation of the purchase date of your product should you lose your receipt;may support an insurance claim by you in the event of product loss covered by insurance; and,will help us notify you of enhancements to your product and special offers.
Please complete and fax the Product Registration and Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
You can check here for Brother driver updates. To keep your machine’s performance up to date, check here for the latest firmware upgrade.

For Customer Service

In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us on-line at http://www.brother-usa.com/service/
.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
i

Ordering accessories and supplies

Note
For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)
In Canada, only Visa and MasterCard are accepted.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Standard Toner Cartridge
High Capacity Toner Cartridge
Drum Unit
TN-420 (Approx. 1,200 pages)
TN-450 (Approx. 2,600 pages)
DR-420 (Approx. 12,000 pages) Telephone Line Cord LG3077001 Basic User’s Guide LEA792001 (English for USA and Canada)
LEA792002 (French for Canada) Quick Setup Guide (FAX-2840/FAX-2940)
LEA793001 (English for USA and Canada)
(MFC-7240)
LEA795001 (English for USA and Canada)
(FAX-2840/FAX-2940)
LEA793002 (French for Canada)
(MFC-7240)
LEA795002 (French for Canada)
12
12
34
1
Letter or A4 size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3
1 page per job.
4
Drum life is approximate and may vary by type of use.
ii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
iii

User’s Guides and where do I find them?

Which Guide? What’s in it? Where is it?
Product Safety Guide Read this Guide first. Please read the
Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software for the operating system (MFC­7240 only) and connection type you are using.
Basic User’s Guide Learn the basic Fax, Copy and Scan
(MFC-7240 only) operations and how to replace consumables. See troubleshooting tips.
Advanced User’s Guide Learn more advanced operations: Fax,
Copy, security features, printing reports and performing routine maintenance.
Software User’s Guide
(MFC-7240 only)
Follow these instructions for Printing, Scanning, Remote Setup, PC-Fax and using the Brother ControlCenter utility.
Printed / In the Box
Printed / In the Box
Printed / In the Box
(For FAX-2840 and FAX-2940) PDF file / Documentation CD-ROM / In the Box
(For MFC-7240) PDF file / Installer CD-ROM / In the Box
PDF file / Installer CD-ROM / In the Box

Download optional software from the Brother Solutions Center (FAX-2840 and FAX-2940 users)

You can download free printer driver, scanner driver (FAX-2940 only1) and PC-Fax Send software (FAX-2940 only) from the Brother Solutions Center, enabling you to use your Brother Fax
1
machine as a printer or a scanner (FAX-2940 only 2940 only). Visit us at http://solutions.brother.com/.
1
Not for Mac OS X 10.5.8 users
iv
), or send faxes from your computer (FAX-

Table of Contents

(Basic User’s Guide)
1 General information 1
Using the documentation....................................................................................... 1
Symbols and conventions used in the documentation .................................... 1
Accessing the Advanced User’s Guide and Software User’s Guide...................... 2
Viewing Documentation
(For FAX-2840 and FAX-2940) ...................................................................2
Viewing Documentation
(For MFC-7240)...........................................................................................3
Accessing Brother Support (Windows
Accessing Brother Support (Macintosh) (MFC-7240 only) ....................................5
Control panel overview ..........................................................................................6
2 Loading paper 9
Loading paper and print media.............................................................................. 9
Loading paper in the standard paper tray........................................................ 9
Loading paper in the manual feed slot ..........................................................11
Unscannable and unprintable areas.............................................................. 15
Paper settings...................................................................................................... 16
Paper Type....................................................................................................16
Paper Size.....................................................................................................16
Acceptable paper and other print media..............................................................16
Recommended paper and print media .......................................................... 16
Type and size of paper .................................................................................. 17
Handling and using special paper .................................................................19
®
) (MFC-7240 only)....................................4
3 Loading documents 22
How to load documents .......................................................................................22
Using the automatic document feeder (ADF) ................................................22
4 Sending a fax 24
How to send a fax ................................................................................................24
Canceling a fax in progress ...........................................................................24
Transmission Verification Report................................................................... 25
v
5 Receiving a fax 26
Receive Modes ....................................................................................................26
Choose the correct Receive Mode ................................................................26
Using Receive Modes..........................................................................................28
Fax Only ........................................................................................................28
Fax/Tel...........................................................................................................28
Manual...........................................................................................................28
External TAD .................................................................................................28
Receive Modes settings.......................................................................................29
Ring Delay .....................................................................................................29
F/T Ring Time (Fax/Tel mode only)...............................................................29
Easy Receive.................................................................................................30
6 Using PC-FAX (For MFC-7240) 31
PC-Fax Receive (For Windows® only) ................................................................31
PC-Fax Send .......................................................................................................32
How to send a PC-FAX: ................................................................................32
7 Telephone services and external devices 33
Voice operations .................................................................................................33
Making a telephone call.................................................................................33
Hold ...............................................................................................................33
Telephone line services .......................................................................................33
Voice Mail ......................................................................................................33
Distinctive Ring..............................................................................................34
Connecting an external TAD (telephone answering device)................................37
Connections...................................................................................................37
Recording an outgoing message (OGM).......................................................38
Multi-line connections (PBX) .........................................................................38
External and extension telephones......................................................................38
Connecting an external or extension telephone ............................................38
Using external and extension telephones ..................................................... 39
Using a non-Brother cordless external handset ............................................39
Using Remote Codes ....................................................................................39
8 Dialing and storing numbers 41
How to dial ...........................................................................................................41
Manual dialing ...............................................................................................41
One Touch dialing .........................................................................................41
Speed Dialing ................................................................................................41
Search ........................................................................................................... 42
Fax redial.......................................................................................................42
Storing numbers ..................................................................................................42
Storing a pause .............................................................................................42
Storing One Touch Dial numbers ..................................................................43
Storing Speed Dial numbers..........................................................................43
Changing One Touch and Speed Dial numbers............................................44
Deleting One Touch and Speed Dial numbers ..............................................44
vi
9 Making copies 45
How to copy......................................................................................................... 45
Stop copying.................................................................................................. 45
Copy settings................................................................................................. 45
10 How to print from your computer (For MFC-7240) 46
Printing a document.............................................................................................46
11 How to scan to a computer (MFC-7240 only) 47
Before scanning...................................................................................................47
Scanning a document as a PDF file using ControlCenter4 (Windows
How to change the SCAN key settings for PDF scanning ................................... 51
How to scan a document as a PDF file using the SCAN key .............................. 53
®
) ............. 47
A Routine maintenance 54
Replacing the consumable items......................................................................... 54
Replacing the toner cartridge ........................................................................55
Cleaning the corona wire...............................................................................60
Replacing the drum unit.................................................................................62
Cleaning the scanner glass ...........................................................................66
B Troubleshooting 67
Identifying your problem ...................................................................................... 67
Error and maintenance messages....................................................................... 69
Transferring your faxes or Fax Journal report ...............................................74
Document Jams................................................................................................... 75
Document was not inserted or fed properly, or was too long ........................ 75
Paper Jams.......................................................................................................... 75
Paper is jammed in the standard paper tray.................................................. 75
Paper is jammed at the back of the machine ................................................ 76
Paper is jammed inside the machine............................................................. 79
If you are having difficulty with your machine ...................................................... 84
Setting Dial Tone detection ........................................................................... 91
Telephone line interference/VoIP .................................................................. 91
Improving the print quality....................................................................................92
Machine Information ..........................................................................................101
Checking the Serial Number........................................................................101
Reset functions..................................................................................................101
How to reset the machine............................................................................ 102
vii
C Menu and features 103
On-screen programming....................................................................................103
Menu table................................................................................................... 103
How to access the menu mode ...................................................................103
Menu table .........................................................................................................104
Entering text.......................................................................................................113
D Specifications 114
General ..............................................................................................................114
Document Size ..................................................................................................115
Print media.........................................................................................................116
Fax.....................................................................................................................117
Copy ..................................................................................................................118
Scanner (For MFC-7240) ..................................................................................119
Printer (For MFC-7240) ..................................................................................... 120
Interface............................................................................................................. 120
Computer requirements (For MFC-7240) .........................................................121
Consumable items ............................................................................................. 122
E Index 123
viii
Table of Contents
(Advanced User’s Guide)
The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the Documentation CD-ROM (for FAX-2840 and
FAX-2940) or the Installer CD-ROM (for MFC-7240).
1 General Setup
IMPORTANT NOTE Memory Storage Volume settings Automatic Daylight Saving Time Ecology features Toner Settings LCD Contrast Dial Prefix Mode Timer
2 Security features
Security
3 Sending a fax
Additional sending options Additional sending operations Polling overview
4 Receiving a fax
Remote Fax Options Additional receiving operations Polling overview
A Routine maintenance
Cleaning the machine Checking the machine Packing and shipping the machine
B Glossary
CIndex
5 Dialing and storing numbers
Telephone line services Additional dialing operations Additional ways to store numbers
6 Printing reports
Fax reports Reports
7 Making copies
Copy settings
ix
x
Note

General information 1

WARNING
Important
1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
1
Bold Bold style identifies keys on the
1
Italics Italicized style emphasizes an
Courier New
Most of the illustrations in this User’s Guide show the FAX-2940.
machine control panel or computer screen.
important point or refers you to a related topic.
Courier New font identifies the messages shown on the LCD of the machine.
Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
Prohibition icons indicate actions that must not be performed.
Electrical Hazard icons alert you to a possible electrical shock.
Fire Hazard icons alert you to the possibility of fire.
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
1
Chapter 1
Note
Accessing the Advanced User’s Guide and Software User’s Guide
This Basic User’s Guide does not contain all the information about the machine such as how to use the advanced features for Fax,
Copy, Printer When you are ready to learn detailed information about these operations, read the
Advanced User’s Guide and Software
User’s Guide
Documentation CD-ROM or the Installer CD­ROM.
1
For MFC-7240

Viewing Documentation (For FAX-2840 and FAX-2940)1

1
, Scanner1 and PC-Fax1.
1
, that are on the
1
c Click your country.
1
d Point to your language, point to View
Guide, and then click the guide you
want to read.
a Turn on your computer. Insert the
Documentation CD-ROM into your CD-ROM drive. For Windows to step c.
(Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html.
®
users, go
b (Macintosh users) Double-click the
Documentation CD-ROM icon, and then double-click index.html.
2
Note
• (Windows® users only) Your Web browser
Note
may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box.
• (Windows access, you can copy all user documentation in PDF format to a local folder on your computer. Point to your language, then click Copy to local disk.
1
®
users only)1 For faster
Microsoft® Internet Explorer® 6.0 or greater.
General information
c If the language screen appears, click
your language. The CD-ROM Top Menu will appear.
1

Viewing Documentation (For MFC-7240) 1

Viewing Documentation (Windows®) 1
To view the documentation, from the Start menu, select All Programs, Brother, MFC- XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides.
If you have not installed the software, you can find the documentation on the Installer CD-ROM by following the instructions below:
a Turn on your computer. Insert the
Installer CD-ROM into your CD-ROM drive.
If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.
b If the model name screen appears, click
your model name.
d Click Documentation. e Click PDF documents. If the country
screen appears, choose your country. After the list of User’s Guides appears, choose the guide you want to read.
Viewing Documentation (Macintosh) 1
a Turn on your Macintosh. Insert the
installer CD-ROM into your CD-ROM drive. The following window will appear.
b Double-click the Documentation icon. c If the language screen appears, double-
click your language folder.
d Double-click top.pdf. If the country
screen appears, choose your country.
3
Chapter 1
Note
e After the list of User’s Guides appears,
choose the guide you want to read.
How to find Scanning instructions (MFC-7240 only)
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning
ControlCenter
Nuance™ PaperPort™ 12SE How-to­Guides
(Windows
The complete Nuance™ PaperPort™
12SE How-to- Guides can be viewed from the Help selection in the Nuance™ PaperPort™ 12SE application.
Presto! PageManager User’s Guide
(Macintosh)
®
)

Accessing Brother Support (Windows®) (MFC-7240 only)

1
You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers in Brother numbers uu page i and on the Installer CD-ROM.
Click Brother Support on the main menu.
The following screen will appear:
1
Presto! PageManager is available as a download from http://nj.newsoft.com.tw/download/brother/ PM9SEInstaller_BR_multilang.dmg/
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
To access our Web site
(http://www.brother.com/
) click Brother
Home Page.
To view all Brother Numbers, including
Customer Service numbers for the USA and Canada, click Support Information.
To access the USA Brother online
shopping mall (http://www.brothermall.com/
) for additional product and service information, click Brother Mall.com.
To access Canada’s Brother online
shopping mall (http://www.brother.ca/
) for additional product and services information, click Shop Online (Canada).
For the latest news and product support
information (http://solutions.brother.com/
), click
Brother Solutions Center.
4
General information
To visit our Web site for genuine Brother
supplies (http://www.brother.com/original/ Supplies Information.
To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/ for FREE photo projects and printable downloads, click Brother
CreativeCenter. To return to the main page, click Back. Or, if you have finished, click Exit.
), click

Accessing Brother Support (Macintosh) (MFC-7240 only)

)
You can find all the contacts you will need, such as Web support on the Installer CD­ROM.
Double-click the Brother Support icon.
The following screen will appear:
To download and install Presto!
PageManager, click Presto! PageManager.
To register your machine from the Brother
Product Register Page (http://www.brother.com/html/registration/ index.htm), click On-Line Registration.
1
1
For the latest news and product support
information (http://solutions.brother.com/ Brother Solutions Center.
To visit our Web site for genuine Brother
Supplies (http://www.brother.com/original/ Supplies Information.
), click
), click
5
Chapter 1
1
2
3
7
8
9
1
2
3
7
8
9

Control panel overview 1

FAX-2840 and FAX-2940 have the same keys.
MFC-7240
6
General information
2
3
4
5
6
7
2
3
4
5
6
7
1
7
Chapter 1
1 One Touch keys
These 11 keys give you instant access to 22 previously stored numbers.
Shift
Lets you access One Touch numbers 12 to 22 when held down.
2 LCD (Liquid Crystal Display)
Displays messages to help you set up and use your machine.
3 Mode keys:
FAX
Puts the machine in FAX mode. (MFC-7240 only)
SCAN
Puts the machine in SCAN mode.
COPY
Puts the machine in COPY mode.
4Dialpad
Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.
(Canada only) The # key temporarily switches the dialing mode from Pulse to Tone during a telephone call.
5Stop/Exit
Stops an operation or exits from a menu.
6Start
Lets you start sending faxes or making copies.
7 Menu keys:
Clear
Deletes entered data or lets you cancel the current setting.
Menu
Lets you access the Menu to program your settings in this machine.
OK
Lets you store your settings in the machine.
Volume keys:
d or c
Press to scroll backwards or forwards through menu selections. Press to change the volume when using the handset, in fax or standby mode.
a or b Press to scroll through the menus and options.
Address Book
Let you access speed dial numbers directly.
8 COPY key:
Options
You can quickly and easily choose temporary settings for copying.
9 FAX keys:
Hook/Hold
Press before dialing if you want to make sure a fax machine will answer, and then press Start.
Lets you place telephone calls on hold.
Redial/Pause
Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialing a number manually.
Resolution
Sets the resolution when sending a fax.
8
2

Loading paper 2

Loading paper and print media

The machine can feed paper from the standard paper tray or manual feed slot.
(For MFC-7240) When you put paper into the paper tray, note the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.

Loading paper in the standard paper tray 2

You can load up to 250 sheets. Paper can be loaded up to the maximum paper mark (b b b) on the right-hand side of the paper tray. (For recommended paper to use, see Paper capacity of the paper trays uu page 17.)
Printing on plain paper, thin paper or recycled paper from the standard
2
paper tray
a Pull the paper tray completely out of the
machine.
2
2
9
Chapter 2
Note
b While pressing the green paper-guide
release lever, slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
For Legal or Folio size paper, press the release button in the bottom of the paper tray and then pull out the back of the paper tray. (Legal or Folio size paper is not available in some regions.)
c Fan the stack of paper well to avoid
paper jams and misfeeds.
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (b b b) (1). Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
the paper so it will feed properly.
10
Loading paper
Note
1
2
1
2
1
e Put the paper tray firmly back in the
machine. Make sure that it is completely inserted into the machine.
f Raise the ADF document output support
flap (1) and unfold the support flap (2) to prevent paper from sliding off the face­down output tray.

Loading paper in the manual feed slot 2

You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.
The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.
Printing on plain paper, thin paper or recycled paper from the manual feed slot
a Raise the ADF document output support
flap (1) and unfold the support flap (2) to prevent paper from sliding off the face­down output tray, or remove each page as soon as it comes out of the machine.
2
2
11
Chapter 2
Note
b Open the manual feed slot cover.
c Using both hands, slide the manual feed
slot paper guides to the width of the paper that you are going to use.
d Using both hands, put one sheet of
paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go.
Printing on thick paper, bond paper, labels and envelopes
When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.
2
Remove each printed sheet or envelope immediately to prevent a paper jam.
12
a Open the back cover (back output tray).
Note
Loading paper
<For envelopes only> Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration.
2
b Open the manual feed slot cover.
13
Chapter 2
Note
c Using both hands, slide the manual feed
slot paper guides to the width of the paper that you are going to use.
d Using both hands, put one sheet of
paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.
• Put the paper into the manual feed slot with the side to be printed face up.
• Make sure that the print media is straight and in the proper position on the manual feed slot. If it is not, the paper may not be fed properly, resulting in a skewed printout or a paper jam.
• Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam.
• If you put any print media in the manual feed slot before the machine is in Ready mode, the print media may be ejected without being printed on.
14
Loading paper
1
3
24

Unscannable and unprintable areas 2

The figures below show maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size or settings in the application you are using.
2
Usage Document
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
Fax (Send) Letter 0.12 in. (3 mm) 0.16 in. (4 mm)
Legal 0.12 in. (3 mm) 0.16 in. (4 mm) A4 0.12 in. (3 mm) 0.04 in. (1 mm)
Copy Letter 0.12 in. (3 mm) 0.16 in. (4 mm)
Legal 0.12 in. (3 mm) 0.16 in. (4 mm)
*a single copy
A4 0.12 in. (3 mm) 0.12 in. (3 mm)
or a 1 in 1 copy
Scan
1
Letter 0.12 in. (3 mm) 0.12 in. (3 mm)
Legal 0.12 in. (3 mm) 0.12 in. (3 mm) A4 0.12 in. (3 mm) 0.12 in. (3 mm)
Print
1
Letter 0.16 in. (4.23 mm) 0.25 in. (6.35 mm)
Legal 0.16 in. (4.23 mm) 0.25 in. (6.35 mm) A4 0.16 in. (4.23 mm) 0.24 in. (6.01 mm)
1
For MFC-7240
15
Chapter 2

Paper settings 2

Paper Type 2

Set up the machine for the type of paper you are using. This will give you the best print quality.
a Press Menu, 1, 2, 1.
Paper
1.Paper Type
b Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper or Label.
Press OK.
c Press Stop/Exit.

Paper Size 2

You can use several different sizes of paper for printing copies: Letter, Legal, Executive, A4, A5, A5 L, A6, B5, B6, and Folio (8.5 in. x 13 in.).
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.
a Press Menu, 1, 2, 2.
Paper
2.Paper Size
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5, B6, or Folio.
Press OK.
c Press Stop/Exit.

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or envelopes.
For best results, follow the instructions below:
DO NOT put different types of paper in the
paper tray at the same time because it may cause paper jams or misfeeds.
For proper printing, you must choose the
same paper size from your software application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is suitable.

Recommended paper and print media 2

Paper Type Item
Plain Paper Xerox 4200DP 20 lb
Hammermill Laser Print (24 lb=90 g/m
Recycled Paper No specific brand
recommended
Labels Avery laser labels white
#5160
Envelope No specific brand
recommended
2
)
16

Type and size of paper 2

The machine loads paper from the installed standard paper tray or manual feed slot.
Loading paper
(For MFC-7240) The name for the paper trays in the printer driver in this Guide are as follows:
Trays Name
Standard Paper Tray Tray1 Manual Feed Slot Manual
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Standard Paper Tray A4, Letter, B5,
Executive, A5, A5 (Long Edge), A6, B6, Folio
2
Legal
Manual Feed Slot Width: 3 to 8.5 in.
(76.2 to 216 mm) Length: 4.6 to 16 in.
(116 to 406.4 mm)
1
Folio size is 8.5 in. 13 in. (215.9 mm x 330.2 mm)
2
Legal or Folio size paper is not available in some regions outside the USA and Canada.
Plain paper, Thin paper and Recycled paper
12
,
Plain paper, Thin paper, Thick paper, Bond paper, Recycled paper, Envelopes and Labels
up to 250 [20lb(80g/m
Single sheet [20lb(80g/m
2
)]
2
)]
2
2
17
Chapter 2
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight
Thickness 80-110 m Roughness Higher than 20 sec.
Stiffness
Grain direction Long grain
Volume resistivity
Surface resistivity
Filler Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85%
20-24 lb (75-90 g/m2)
90-150 cm
10e9-10e11 ohm
10e CaCO
3
/100
9
-10e12 ohm-cm (Neutral)
3
Use paper made for plain paper copying.
2
Use paper that is 20 to 24 lb (75 to 90 g/m
).
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.This machine can use recycled paper that meets DIN 19309 specifications.
18
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