Brother MFC-685CW, MFC-885CW User Guide

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USER’S GUIDE

MFC-685CW MFC-885CW

If you need to call Customer Service

Please complete the following information for future reference:

Model Number: MFC-685CW and MFC-885CW (Circle your model number)

Serial Number:

Date of Purchase:

Place of Purchase:

The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

http://www.brother.com/registration/

By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product

should you lose your receipt;

 may support an insurance claim by you in the event of product loss

covered by insurance; and,

 will help us notify you of enhancements to your product and special

offers.

The most convenient and efficient way to register your new product is online at http://www.brother.com/registration/

Brother numbers

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made from within that country.

Register your product

By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother:

 may serve as confirmation of the purchase date of your product should you lose your receipt;  may support an insurance claim by you in the event of product loss covered by insurance; and,  will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most efficient way to register your new product, register on-line at

http://www.brother.com/registration/

FAQs (frequently asked questions)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.

http://solutions.brother.com

Note

• You can check here for Brother driver updates.

• To keep your machine performance up to date, check here for the latest firmware upgrade (for Windows

only).

For Customer Service

In USA: 1-800-284-4329

1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.)

In USA: 1-877-552-MALL (6255)

1-800-947-1445 (fax)

http://www.brothermall.com

In Canada: 1-877-BROTHER

http://www.brother.ca

Description Item

Ink Cartridge Standard <black> LC51BK (Prints approx. 500 pages) Ink Cartridge <cyan> (blue) LC51C (Prints approx. 400 pages) Ink Cartridge <magenta> (red) LC51M (Prints approx. 400 pages) Ink Cartridge <yellow> LC51Y (Prints approx. 400 pages) Premium Glossy Photo Paper (Letter size / 20 sheets)

(4"×6" size / 20 sheets) Matte Inkjet Paper (Letter size / 25 sheets) Inkjet Plain Paper (Letter size / 250 sheets) Telephone Line Cord LG3077001 (USA only) Telephone Handset

(MFC-685CW only) Handset Curled Cord (MFC-685CW only) Cordless Handset (MFC-885CW only) Battery

(MFC-885CW only) User's Guide LS2423001 (English for USA and Canada)

BP61GLL

BP61GLP BP60ML (USA only)

BP60PL (USA only)

LE5803016 (USA only)

UL8019005 (USA only)

BCL-D10

BCL-BT10

LS2423002 (French for Canada)

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Brother® One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

 This limited warranty (“warranty”) is given

only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”).

 If you purchased a product from someone

other than an authorized Brother reseller in the United States or if the product was used (including but not limited to floor models or refurbished product), prior to your purchase you are not the Original Purchaser and the product that you purchased is not covered by this warranty.

What is covered:

 This Product includes a Machine and

Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper, thermal paper, and the cordless handset battery.

 Except as otherwise provided herein,

Brother warrants that the Machine and the accompanying Consumable and Accessory Items will be free from defects in materials and workmanship, when used under normal conditions.

 This warranty applies only to products

purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States).

What is the length of the Warranty Periods:

 Machines: one year from the original

purchase date.

 Accompanying Consumable and

Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first.

What is NOT covered:

This warranty does not cover: 1 Physical damage to this Product; 2 Damage caused by improper installation,

improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging);

3 Damage caused by another device or

software used with this Product (including but not limited to damage resulting from

use of non Brother Consumable and Accessory Items);

4 Consumable and Accessory Items that

expired in accordance with a rated life; and,

5 Problems arising from other than defects in

materials or workmanship.

6 Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser Units.

This limited warranty is VOID if this Product has been altered or modified in any way (including but not limited to attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).

What to do if you think your Product is eligible for warranty service:

Report your issue to either our Customer Service Hotline at 1-800-284-4329 MFC and DCP and 1-800-276-7746 Printers, or to a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

You are responsible for the cost of shipping, packing product, and insurance (if you desire). You are also responsible for loss or damage to this Product in shipping.

What Brother will do:

If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole

if you first reported the problem

-brand parts and

for Fax,

for

Brother® One Year Limited Warranty and Replacement Service

(USA only)

discretion. Brother reserves the right to supply a refurbished or remanufactured replacement Machine and/or accompanying Consumable and Accessory Items and use refurbished parts provided such replacement products conform to the manufacturer's specifications for new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center.

If the Machine and/or accompanying Consumable and Accessory Items are not covered by this warranty (either stage), you will be charged for shipping the Machine and/or accompanying Consumable and Accessory Items back to you and charged for any service and/or replacement parts/products at Brother's then current published rates.

The foregoing are your sole (i.e., only) and exclusive remedies under this warranty.

What happens when Brother elects to replace your Machine:

When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or

has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original

Accessory Items and a copy of the return freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

 This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and only statement of Brother's obligations to

you. It replaces all other agreements and understandings that you may have with Brother or its representatives.

 This warranty gives you certain rights and

you may also have other rights that may vary from state to state.

 This Limited Warranty (and Brother's

obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Important:

We recommend that you keep all original packing materials, in the event that you ship this Product.

BROTHER MULTIFUNCTION CENTER MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother’s sole discretion) this MFC machine free of charge if defective in material or workmanship. This warranty applies only to products purchased and used in Canada.

This limited Warranty does not include cleaning, consumables (including, without limitation, ink cartridges, print cartridges, toner cartridges, drum units, OPC belts, fixing units, print heads, paper feed rollers, transfer rolls, cleaning rollers, waste toner packs, oil bottles) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or if shipped out of the country.

The use of supplies or consumable items that are non-Brother products may void your warranty. This limited warranty ceases when this machine is rented, sold, or otherwise disposed of. Operation of the MFC machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser.

In order to obtain warranty service, the MFC machine must be delivered or shipped freight prepaid by the end-user/purchaser to a “Brother” Authorized Service Centre, together with your Canadian Proof of Purchase in the form of a Sales Receipt.

When shipping or transporting your MFC machine, please refer to your Operation Manual for the proper packaging procedures. Improper packaging may cause severe damage to the machine during shipping and will void the warranty.

For Laser units: Failure to remove the Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping or transport will cause severe damage to the Laser MFC machine and will void the Warranty.

For inkjet units: (When shipping your Inkjet MFC machine remove the ink cartridges and replace them with the original protective parts. If original protective parts are not available, leave ink cartridges installed. Please avoid shipping the unit without original protective parts or ink cartridges.) Damage to your print head resulting from packing the Inkjet MFC machine without the ink cartridges or the protective parts will void your warranty.

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATIONS, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centres, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. The warranty states Brother's entire liability and your exclusive remedy against Brother for any failure of the MFC machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation, may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Province to Province.

Warranty Service is available at Brother Authorized Service Centres throughout Canada. For Technical Assistance or for the name and location of your nearest Authorized Service Centre call 1-877-Brother.

Internet support: support@brother.ca or browse Brother's Web Site www.brother.ca.

vii

Section I General

1 General Information 2

Using the documentation .......................................................................................2

Symbols and conventions used in the documentation ....................................2

Accessing the Software User’s Guide and Network User’s Guide ........................2

Viewing Documentation...................................................................................2

Accessing Brother Support (For Windows

Control panel overview ..........................................................................................6

LCD display screen .........................................................................................9

Basic Operations .............................................................................................9

2 Loading documents and paper 10

Loading documents .............................................................................................10

Using ADF .....................................................................................................10

Using the scanner glass ................................................................................11

Scannable area .............................................................................................11

Acceptable paper and other media......................................................................12

Recommended media ...................................................................................12

Handling and using media .............................................................................12

Choosing the right media...............................................................................13

Loading paper and other media...........................................................................15

Loading envelopes and post cards ................................................................17

Loading photo paper......................................................................................18

Removing small printouts from the machine .................................................19

Printable area ................................................................................................20

) .........................................................5

3 General setup 21

On/Off key............................................................................................................21

Turning the machine off.................................................................................21

Turning the machine on.................................................................................21

On/Off setting ......................................................................................................21

Mode Timer..........................................................................................................23

Paper settings......................................................................................................23

Paper Type ....................................................................................................23

Paper Size .....................................................................................................24

Volume Settings...................................................................................................24

Ring Volume ..................................................................................................24

Beeper Volume..............................................................................................25

Speaker Volume ............................................................................................25

Handset Volume (MFC-685CW only) ............................................................26

Choosing the Handset Volume (For Volume Amplify) (MFC-685CW only) ...26

Setting Volume Amplify (MFC-685CW only) ................................................27

Automatic Daylight Savings Time........................................................................27

viii

LCD display .........................................................................................................28

LCD Contrast.................................................................................................28

Setting the backlight brightness.....................................................................28

Setting the Dim Timer for the backlight ........................................................28

Setting the Off Timer .....................................................................................29

Setting the Wallpaper ....................................................................................29

4 Security features 30

Memory Security..................................................................................................30

Setting and changing the memory security password...................................30

Turning the memory security on/off...............................................................31

Section II Fax

5 Sending a fax 34

Entering Fax mode ..............................................................................................34

Faxing from the ADF ....................................................................................34

Faxing from the scanner glass ......................................................................35

Faxing A4 size documents from the scanner glass .......................................35

Color fax transmission...................................................................................35

Canceling a fax in progress...........................................................................35

Broadcasting (Black & White only) ......................................................................36

Canceling a Broadcast in progress................................................................36

Additional sending operations..............................................................................37

Sending faxes using multiple settings ...........................................................37

Contrast.........................................................................................................37

Changing fax resolution.................................................................................38

Dual access (Black & White only)..................................................................38

Real time transmission ..................................................................................38

Overseas Mode .............................................................................................39

Delayed Faxing (Black & White only)............................................................39

Delayed Batch Transmission (Black & White only) .......................................39

Checking and canceling waiting jobs.............................................................39

Setting your changes as the new default.......................................................40

Restoring all settings to the factory settings..................................................40

Sending a fax manually .................................................................................40

Sending a fax at the end of a conversation ...................................................40

Out of Memory message ...............................................................................41

6 Receiving a Fax 42

Receive modes ....................................................................................................42

Choosing the Receive Mode .........................................................................42

Using receive modes ...........................................................................................43

Fax only.........................................................................................................43

Fax/Tel...........................................................................................................43

Manual...........................................................................................................43

Message Center (MC) ...................................................................................43

Receive mode settings ........................................................................................44

Ring Delay.....................................................................................................44

F/T Ring Time (Fax/Tel mode only)...............................................................44

Easy Receive.................................................................................................45

Additional receiving operations............................................................................46

Printing a reduced incoming fax ....................................................................46

Receiving a fax at the end of a conversation (MFC-685CW only).................46

Printing a fax from the memory .....................................................................46

7 Telephone Services and External devices 47

Voice operations ..................................................................................................47

Making a telephone call.................................................................................47

Answering calls with the Speaker Phone .....................................................47

Hold ...............................................................................................................48

Tone or Pulse (Canada only).........................................................................48

Fax/Tel mode when the power key is on .......................................................48

Fax/Tel mode when the power key is off .......................................................49

Telephone services..............................................................................................49

Voice Mail ......................................................................................................49

Distinctive Ring..............................................................................................50

Caller ID.........................................................................................................53

Connecting an external TAD (telephone answering device)................................55

Connections...................................................................................................56

Recording outgoing message (OGM) on an external TAD ............................56

Special line considerations............................................................................57

Multi-line connections (PBX) .........................................................................58

External and extension telephones......................................................................58

Connecting an external or extension telephone ............................................58

Using external and extension telephones......................................................58

Using a non-Brother cordless external telephone (MFC-685CW only)..........59

Using remote codes.......................................................................................59

8 Dialing and storing numbers 60

How to Dial ..........................................................................................................60

Manual dialing ...............................................................................................60

Speed Dialing ................................................................................................60

Search ...........................................................................................................60

Fax Redial .....................................................................................................61

Outgoing Call.................................................................................................61

Caller ID history .............................................................................................61

Storing numbers ..................................................................................................62

Storing a pause .............................................................................................62

Storing Speed Dial numbers..........................................................................62

Changing Speed Dial names or numbers......................................................64

Setting up groups for broadcasting................................................................65

Dialing Access codes and credit card numbers.............................................67

9 Message Center 68

Message Center mode ........................................................................................68

Setting up the Message Center.....................................................................68

Outgoing message (OGM) ............................................................................68

Fax/Tel OGM (Announcement) .....................................................................69

Activating Message Center mode..................................................................69

Managing your messages....................................................................................70

Message indicator .........................................................................................70

Playing voice messages................................................................................70

Erasing incoming messages..........................................................................70

Additional Message Center operations................................................................71

Setting maximum time for incoming messages.............................................71

Setting toll saver............................................................................................71

ICM Recording Monitor..................................................................................72

Recording a conversation (MFC-685CW only)..............................................72

10 Advanced fax operations (Black & White only) 73

Fax Forwarding....................................................................................................73

Paging .................................................................................................................74

Fax Storage.........................................................................................................75

Fax Preview.........................................................................................................75

How to preview a received fax.......................................................................75

How to preview an outgoing fax ....................................................................77

PC Fax Receive...................................................................................................77

Changing the destination PC.........................................................................78

Turning off Advanced Fax Operations.................................................................79

Changing Advanced Fax Operations...................................................................79

Remote Retrieval.................................................................................................80

Setting a Remote Access Code.....................................................................80

Using your Remote Access Code..................................................................80

Remote Fax commands ................................................................................81

Retrieving fax messages ...............................................................................82

Changing your Fax Forwarding number........................................................82

11 Printing Reports 83

Fax reports...........................................................................................................83

Transmission Verification Report...................................................................83

Fax Journal (activity report) ...........................................................................83

Reports................................................................................................................84

How to print a report......................................................................................84

12 Polling 85

Polling overview...................................................................................................85

Polling receive .....................................................................................................85

Setup to receive polling .................................................................................85

Sequential polling (Black & White only).........................................................85

Polled transmit (Black & White only)....................................................................86

Set up for polled transmit...............................................................................86

Section III Copy

13 Making copies 88

How to copy .........................................................................................................88

Entering Copy mode......................................................................................88

Making a single copy.....................................................................................88

Making multiple copies ..................................................................................88

Stop copying..................................................................................................88

Copy settings.......................................................................................................89

Changing copy quality ...................................................................................89

Enlarging or reducing the image copied ........................................................89

Making N in 1 copies or a poster (page layout) ............................................90

Sorting copies using the ADF........................................................................91

Adjusting Brightness, Contrast and Color......................................................91

Paper Options................................................................................................92

Setting your changes as the new default.......................................................93

Restoring all settings to the factory settings ..................................................93

‘Out of Memory’ message....................................................................................93

Section IV Walk-up Photo Printing

14 PhotoCapture Center®: Printing photos from a memory card

or USB Flash memory drive 96

PhotoCapture Center® Operations ......................................................................96

Printing from a memory card or USB Flash memory drive without a PC.......96

Scanning to a memory cards or USB Flash memory drive without a PC ......96

Using PhotoCapture Center

Using a memory card or USB Flash memory drive .......................................96

Memory cards or a USB Flash memory drive folder structure.......................97

Getting started .....................................................................................................98

Entering PhotoCapture mode........................................................................99

Print Images.........................................................................................................99

View Photo(s) ................................................................................................99

Print Index (Thumbnails) .............................................................................100

Print Photos .................................................................................................100

Photo Effects ...............................................................................................101

Search by Date............................................................................................103

Print All Photos............................................................................................104

Slide show ...................................................................................................104

Trimming......................................................................................................105

DPOF printing..............................................................................................105

PhotoCapture Center

Print Quality .................................................................................................107

Paper options ..............................................................................................107

Adjusting Brightness, Contrast and Color....................................................108

Cropping ......................................................................................................109

Borderless printing.......................................................................................109

Setting your changes as the new default.....................................................109

Restoring all settings to the factory settings ................................................109

print settings .................................................................106

from your computer ........................................96

xii

Scan to a memory card or USB Flash memory drive ........................................110

Entering Scan mode....................................................................................110

How to scan to a memory card or USB Flash memory drive.......................110

Understanding the Error Messages...................................................................111

15 Printing photos from a camera 112

Printing photos directly from a PictBridge camera.............................................112

PictBridge requirements ..............................................................................112

Setting your digital camera..........................................................................112

Printing Images............................................................................................113

DPOF printing..............................................................................................113

Printing photos directly from a digital camera (without PictBridge)....................114

Printing Images............................................................................................114

Understanding the Error Messages...................................................................115

Section V Software

16 Software and Network features 118

Section VI Appendixes

A Safety and Legal 120

Choosing a location...........................................................................................120

To use the machine safely.................................................................................121

Important safety instructions........................................................................125

Standard telephone and FCC Notices (These notices are in effect on

models sold and used in the United States only.) ...................................126

Federal Communications Commission (FCC) Declaration of Conformity

(USA only)...............................................................................................128

Industry Canada Compliance Statement (Canada only) .............................129

LAN connection ...........................................................................................129

Legal limitations for copying ..............................................................................130

Trademarks........................................................................................................131

B Troubleshooting and Routine Maintenance 132

Troubleshooting ................................................................................................ 132

If you are having difficulty with your machine..............................................132

Error messages .................................................................................................138

Error animation ............................................................................................141

Transferring your faxes or Fax Journal report .............................................141

Document jam ............................................................................................143

Printer jam or paper jam ..............................................................................143

Dial Tone ....................................................................................................145

Telephone line interference .........................................................................146

xiii

Routine maintenance.........................................................................................146

Replacing the ink cartridges ........................................................................146

Cleaning the outside of the machine ...........................................................148

Cleaning the scanner...................................................................................149

Cleaning the machine printer platen............................................................150

Cleaning the paper pick-up roller.................................................................150

Cleaning the print head ...............................................................................151

Checking the print quality ............................................................................151

Checking the print alignment.......................................................................152

Checking the ink volume .............................................................................153

Uninstalling and installing the handset and handset cradle

(MFC-685CW only)..................................................................................153

Machine Information ..........................................................................................155

Checking the serial number.........................................................................155

Packing and shipping the machine ....................................................................155

C Menu and Features 158

On-screen programming ....................................................................................158

Menu table...................................................................................................158

Memory storage...........................................................................................158

Mode and menu keys ........................................................................................158

Menu table...................................................................................................159

Entering Text ...............................................................................................174

D Specifications 175

General..............................................................................................................175

Print media.........................................................................................................177

Fax.....................................................................................................................178

Message Center ................................................................................................180

Digital Cordless Handset (MFC-885CW only) ...................................................181

Cordless handset (BCL-D10) ......................................................................181

Battery .........................................................................................................182

Copy ..................................................................................................................183

PhotoCapture Center

PictBridge ..........................................................................................................185

Scanner .............................................................................................................186

Printer ................................................................................................................187

Interfaces ...........................................................................................................188

Computer requirements.....................................................................................189

Consumable items .............................................................................................190

Network (LAN)...................................................................................................191

.......................................................................................184

E Glossary 192

FIndex 196

xiv

Section I

General I

General Information 2 Loading documents and paper 10 General setup 21 Security features 30

General Information 1

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation 1

The following symbols and conventions are used throughout the documentation.

Bold Bold typeface identifies specific

keys on the machine’s control panel.

Italics Italicized typeface emphasizes

an important point or refers you to a related topic.

Courier New

Text in the Courier New font identifies messages on the LCD of the machine.

Warnings tell you what to do to prevent possible personal injury.

Electrical Hazard icons alert you to possible electrical shock.

Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects.

Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.

Improper Setup icons alert you to devices and operations that are not compatible with the machine.

Accessing the

Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide that are on the CD-ROM.

Viewing Documentation 1

Viewing Documentation (For Windows

To view the documentation, from the Start menu, point to Brother, MFC-XXXX (where XXXX is your model name) from the programs group, and then choose User’s Guides in HTML format.

If you have not installed the software, you can find the documentation by following the instructions below:

a Turn on your PC. Insert the Brother

CD-ROM into your CD-ROM drive.

b If the model name screen appears, click

your model name.

) 1

General Information

c If the language screen appears, click

your language. The CD-ROM main menu will appear.

Note

If this window does not appear, use Windows

program from the root directory of the Brother CD-ROM.

Explorer to run the start.exe

d Click Documentation. e Click the documentation you want to

read.

 HTML documents: Software

User’s Guide and Network User’s Guide in HTML format.

This format is recommended for viewing on your computer.

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning (For Windows

Professional/Windows

2000

XP and

Windows Vista™)

 ControlCenter3 (For Windows

Professional/Windows

XP and

2000

Windows Vista™)

 Network Scanning

Scansoft™ PaperPort™ 11SE with OCR How-to-Guides

 The complete ScanSoft™ PaperPort™

11SE with OCR How-to-Guides can be viewed from the Help selection in the ScanSoft™ PaperPort™ 11SE with OCR application.

How to find Network setup instructions 1

Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. For more information, or if your access point supports SecureEasySetup™ or AOSS™, please see the Network User’s Guide.

 PDF documents: User’s Guide for

stand-alone operations, Software

User’s Guide and Network User’s Guide in PDF format.

This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)

Chapter 1

Viewing Documentation

(For Macintosh

a Turn on your Macintosh

Brother CD-ROM into your CD-ROM drive. The following window will appear.

) 1

. Insert the

b Double-click the Documentation icon. c Double-click your language folder. d Double-click the top page file to view the

Software User's Guide and Network User's Guide in HTML format.

e Click the documentation you want to

read:

 Software User’s Guide

How to find Scanning instructions 1

There are several ways you can scan documents. You can find the instructions as follows:

Software User’s Guide

 Scanning (For Mac OS

greater)

 ControlCenter2 (For Mac OS

greater)

 Network Scanning (For Mac OS

10.2.4 or greater)

Presto!

 The complete Presto!

PageManager® User’s Guide

User’s Guide can be viewed from the Help selection in the Presto!

application.

X 10.2.4 or

PageManager®

How to find Network setup instructions 1

 Network User’s Guide

Accessing Brother

General Information

Support

(For Windows

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on and on the Brother CD-ROM.

 Click Brother Support on the main menu.

The following screen will appear:



To access our web site (www.brother.com), click

Brother Home Page

Brother numbers on page i

) 1

 To view all Brother Numbers, including

Customer Service numbers for the USA and Canada, click Support Information.

 To access the USA Brother online

shopping mall (www.brothermall.com additional product and services information, click Brother Mall.com.

 To access Canada’s Brother online

shopping mall (www.brother.ca additional product and services information, click Shop Online (Canada).

 For the latest news and product support

information (http://solutions.brother.com click Brother Solutions Center.

 To visit our web site for original/genuine

Brother Supplies (http://www.brother.com/original/ Supplies Information.

 To return to the main page, click Back or

If you have finished, click Exit.

) for

), click

Chapter 1

Control panel overview 1

MFC-685CW 1

11 7

MFC-885CW 1

11 7

1 2

Note

Most of the illustrations in this User’s Guide show the MFC-685CW.

1 Dial Pad

Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine.

(Canada only) The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone.

2 Fax and telephone keys

 Redial/Pause

Redials the last 30 numbers called. It also inserts a pause when programming quick dial numbers.

 Hold (MFC-685CW)

Lets you place telephone calls on hold.

 Hold/Intercom (MFC-885CW)

Lets you place telephone calls on hold. Also, press this key to speak on the

intercom or to transfer an incoming call to the cordless handset.

 Speaker Phone

Turns the speaker phone on or off.

General Information

345

3 Mode keys:

 Fax

Lets you access Fax mode.

 Scan

Lets you access Scan mode.

 Copy

Lets you access Copy mode.

 PhotoCapture

Lets you access PhotoCapture Center mode.

4 Menu keys:

 Volume keys

d c

In Fax mode, you can press these keys to adjust the ring volume.

345

 a Speed Dial

Lets you look up and dial numbers that are stored in the memory.

 d or c

Press to scroll backward or forward to a menu selection.

Also, press to choose options.

 a or b

Press to scroll through the menus and

options.

 Menu

Access the main menu.

 OK

Choose a setting.

 Clear/Back

Press to cancel the current setting.

Chapter 1

5 Start keys:

 Color Start

Lets you start sending faxes or making copies in full color. Also lets you start a scanning operation (in color or black & white, depending on the scanning setting in the ControlCenter software).

 Black Start

Lets you start sending faxes or making copies in black & white. Also lets you start a scanning operation (in color or black & white depending on the scanning setting in the ControlCenter software).

6 Stop/Exit

Stops an operation or exits from a menu.

7 LCD (liquid crystal display)

Displays messages on the screen to help you set up and use your machine.

Also, you can adjust the angle of the LCD display by lifting it.

8Ink

Lets you clean the print head, check the print quality, and check the available ink volume.

9FaxPreview

Lets you preview incoming and outgoing faxes on the LCD.

10 Microphone

Picks up your voice when you speak to another party using Speaker Phone.

11 On/Off

You can turn the machine on or off.

12 Message Center keys:

 Message Center

Turns the Message Center on or off. Will also flash if you have new messages.

 Play/Record (MFC-685CW)

Plays voice messages stored in the memory. Will also let you record telephone calls.

 Play (MFC-885CW)

Plays voice messages stored in memory.

 Erase

Deletes voice messages.

General Information

General Setup

Paper Size

Mode TT

imer

Paper TT

ype

2Mins Plain Paper

olume

Auto Daylight

Letter

General Setup

Mode TT

imer

Paper TT

ype

30Secs Plain Paper

olume

Auto Daylight

Letter

Paper Size

General Setup

Mode TT

imer

Paper TT

ype

30Secs Plain Paper

olume

Auto Daylight

Letter

Paper Size

LCD display screen 1

The LCD shows the current machine status when the machine is idle.

1234

Mem.Mem.

FaxFax

12:4512:45

5 6

1 Wireless Status

A four level indicator shows the current wireless signal strength if you are using a wireless connection.

0Max

2 Memory Status

Lets you see the available memory in the machine.

3 Ink indicator

Lets you see the available ink volume.

4 Current Receive Mode

Lets you see the current receive mode.

 Fax (Fax only)  F/T (Fax/Tel)  MC (Msg Ctr)  Mnl (Manual)

5 Voice message in the machine’s memory.

Shows how many received voice messages are in the memory.

6 Faxes in memory

Shows how many received faxes are in the memory.

Basic Operations 1

The following steps show how to change a setting in the machine. In this example the Mode Timer setting is changed from 2 minutes to 30 seconds.

a Press Menu. b Press a or b to choose

General Setup.

General Setup

Fax LAN Print Reports Machine Info. Initial Setup

Select & Press

c Press OK. d Press a or b to choose Mode Timer.

General Setup

Mode

imer

Paper

ype

Paper Size

VVolume Auto Daylight

2Mins

Plain Paper Letter

OfOff

Select & Press

e Press d or c to choose 30Secs.

General Setup

Mode

imer

Paper

ype

Paper Size

VVolume Auto Daylight

30Secs

Plain Paper Letter

OfOff

Select & Press

f Press OK.

You can see the current setting on the LCD:

General Setup

Mode

imer

Paper

ype

Paper Size

VVolume Auto Daylight

30Secs

Plain Paper Letter

OfOff

Select & Press

g Press Stop/Exit.

Loading documents and paper 2

Loading documents 2

You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass.

Using ADF 2

The ADF can hold up to 10 pages and feeds each sheet individually. Use standard 20 lb

(80 g/m before putting them in the ADF.

Recommended environment 2

Document Sizes Supported 2

) paper and always fan the pages

Temperature: 68 to 86° F (20 to 30° C) Humidity: 50% to 70% Paper:

Length: 5.8 to 14 in.

Width: 5.8 to 8.5 in.

Weight:

20 lb LTR (80 g/m

(148 to 355.6 mm)

(148 to 215.9 mm)

17to24lb (64to90g/m

A4)

)

How to load documents 2

DO NOT pull on the document while it is feeding.

DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted or taped.

DO NOT use cardboard, newspaper or fabric.

 Make sure documents written with ink are

CAUTION

completely dry.

a Fan the pages well. Make sure you put

the documents face down, top edge first in the ADF until the display shows

ADF Ready.

b Adjust the paper guides to fit the width of

your documents.

c Unfold the ADF Document Output

Support Flap (1).

DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.

CAUTION

Loading documents and paper

Using the scanner glass 2

You can use the scanner glass to fax, copy or scan pages of a book or one page at a time.

Document Sizes Supported 2

Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in. (215.9 mm) Weight: Up to 4.4 lb (2 kg)

How to load documents 2

Note

To use the scanner glass, the ADF must be empty.

a Lift the document cover. b Using the document guidelines on the

left, center the document face down on the scanner glass.

c Close the document cover.

If you are scanning a book or thick document, DO NOT slam the cover down or press on it.

Scannable area 2

The scannable area depends on the settings in the application you are using. The figures below show the areas you cannot scan on paper.

CAUTION

Usage Document

Size

Fax Letter 0.12 in.

A4 0.12 in.

Copy Letter 0.12 in.

A4 0.12 in.

Scan Letter 0.12 in.

A4 0.12 in.

Top (1) Bottom (2)

(3 mm)

Left (3) Right (4)

0.16 in. (4 mm)

0.04 in. (1 mm)

0.12 in. (3 mm)

0in. (0 mm)

Chapter 2

Acceptable paper and other media

The print quality can be affected by the type of paper you are using in the machine.

To get the best print quality for the settings you have chosen, always set the Paper Type to match the type of paper you load.

You can use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes.

We recommend testing various paper types before buying large quantities.

For best results, use Brother paper.

 When you print on inkjet paper (coated

paper), transparencies and photo paper, be sure to choose the proper media in the ‘Basic’ tab of the printer driver or in the Paper Type setting of the menu. (See Paper Type on page 23)

 When you print on Brother photo paper,

load the instruction sheet included with the photo paper in the paper tray first, and then put the photo paper on top of the instruction sheet.

 When you use transparencies or photo

paper, remove each sheet at once to prevent smudging or paper jams.

 Avoid touching the printed surface of the

paper immediately after printing; the surface may not be completely dry and may stain your fingers.

Recommended media 2

Handling and using media 2



Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

 The coated side of photo paper is shiny.

Avoid touching the shiny (coated) side. Load photo paper with the shiny side facing down.



Avoid touching either side of transparencies because they absorb water and perspiration easily, and this may cause decreased output quality. Transparencies designed for laser printers/copiers may stain your next document. Use only transparencies recommended for inkjet printing.

Improper Setup

DO NOT use the following kinds of paper:

• Damaged, curled, wrinkled, or irregularly shaped paper

1 0.08 in. (2 mm) or longer

• Extremely shiny or highly textured paper

• Paper already printed on by a printer

• Paper that cannot be arranged uniformly when stacked

To get the best print quality, we suggest using Brother paper. (See table below.)

We recommend using ‘3M Transparency Film’ when you print on transparencies.

Brother paper

Paper Type Item

Letter Plain BP60PL (USA only) Letter Glossy Photo BP61GLL Letter Inkjet (Matte) BP60ML (USA only) 4 × 6 in. Glossy Photo BP61GLP

• Paper made with a short grain

Paper capacity of the output paper tray 2

Up to 50 sheets of 20 lb Letter or 80 g/m2 A4 paper.

 Transparencies or photo paper must be

picked up from the output paper tray one page at a time to avoid smudging.

Loading documents and paper

Choosing the right media 2

Paper type and size for each operation 2

Paper Type Paper Size Usage

Fax Copy Photo

Capture

Cut Sheet Letter 8 1/2 × 11 in. (216 × 279 mm) Yes Yes Yes Yes

A4 8.3 × 11.7 in. (210 × 297 mm) Yes Yes Yes Yes Legal 8 1/2 × 14 in. (216 × 356 mm) Yes Yes – Yes Executive 7 1/4 × 10 1/2 in. (184 × 267 mm) – – – Yes JIS B5 7.2 × 10.1 in. (182 × 257 mm) – – – Yes A5 5.8 × 8.3 in. (148 × 210 mm) – Yes – Yes A6 4.1 × 5.8 in. (105 × 148 mm) – – – Yes

Cards Photo 4 × 6 in. (10 × 15 cm) – Yes Yes Yes

Photo L 3 1/2 × 5 in. (89 × 127 mm) – – – Yes Photo 2L 5 × 7 in. (13 × 18 cm) – – Yes Yes Index Card 5 × 8 in. (127 × 203 mm) – – – Yes Post Card 13.9 × 5.8 in. (100 × 148 mm) – – – Yes

Post Card 2 (Double)

Envelopes C5

Envelope DL

Envelope COM-10 4 1/8 × 9 1/2 in. (105 × 241 mm) – – – Yes Monarch 3 7/8 × 7 1/2 in. (98 × 191 mm) – – – Yes JE4

Envelope

Transparencies

Letter 8 1/2 × 11 in. (216 × 279 mm) – Yes – Yes A4 8.3 × 11.7 in. (210 × 297 mm) – Yes – Yes

5.8 × 7.9 in. (148 × 200 mm) – – – Yes

6.4 × 9 in. (162 × 229 mm) – – – Yes

4.3 × 8.7 in. (110 × 220 mm) – – – Yes

4.1 × 9.3 in. (105 × 235 mm) – – – Yes

Printer

Chapter 2

Paper weight, thickness and capacity 2

Paper Type Weight Thickness No. of

sheets

Cut Sheet

Cards Photo 4"×6"

Envelopes

Transparencies

Plain Paper

Inkjet Paper

Glossy Paper

17 to 32 lb (64 to 120 g/m

17 to 53 lb (64 to 200 g/m

Up to 58 lb (Up to 220 g/m

Index Card

Post Card

Up to 32 lb (Up to 120 g/m

Up to 53 lb (Up to 200 g/m

20 to 25 lb (75 to 95 g/m

–– 10

Up to 50 sheets for Legal size paper 20 lb (80 g/m2). Up to 100 sheets of Letter/A4 20 lb (80 g/m

For Photo 4"×6" and Photo L 3.5"×5" paper, use the photo bypass tray (in USA) or the photo paper tray (in Canada). (See Loading photo paper on page 18.)

) paper.

0.003 to 0.006 in. (0.08 to 0.15 mm)

)

0.003 to 0.01 in. (0.08 to 0.25 mm) 20

)

Up to 0.01 in. (Up to 0.25 mm)

)

Up to 0.01 in. (Up to 0.25 mm)

)

Up to 0.006 in. (Up to 0.15 mm) 30

)

Up to 0.01 in. (Up to 0.23 mm) 30

)

Up to 0.02 in. (Up to 0.52 mm) 10

)

100

Loading documents and paper

Loading paper and other media

Note

To print on Photo (4"×6") or Photo L (3.5"×5") paper, see Loading photo paper on page 18.

a If the paper support flap is open, close it,

and then pull the paper tray completely out of the machine. Lift the output paper tray cover (1).

b Press and slide the paper side guides

(1) and paper length guide (2) to fit the

paper size.

c Fan the stack of paper well to avoid

paper jams and misfeeds.

Note

Always make sure that the paper is not curled.

d Gently put the paper into the paper tray

print side down and top edge first. Check that the paper is flat in the tray.

Chapter 2

Note

When you use Legal size paper, press and hold the universal guide release button as you slide out the front of the paper tray.

e Gently adjust the paper side guides to

the paper with both hands. Make sure the paper side guides touch the sides of the paper.

f Close the output paper tray cover.

g Slowly push the paper tray completely

into the machine.

h While holding the paper tray in place,

pull out the paper support (1) until it clicks and unfold the paper support flap (2).

Note

Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

Note

Do not use the paper support flap for Legal paper.

Loading documents and paper

Loading envelopes and post cards 2

About envelopes 2

 Use envelopes that weigh from 20 to 25 lb

(75 to 95 g/m

 Some envelopes need margin settings to

be set in the application. Make sure you do a test print first.

CAUTION

Do not use any of the following types of envelopes, as they will cause paper feed problems:

• That are of a baggy construction.

• That are embossed (have raised writing on them).

• That have clasps or staples.

• That are pre-printed on the inside.

How to load envelopes and post cards2

a Before loading, press the corners and

sides of the envelopes or post cards to make them as flat as possible.

Note

If the envelopes or post cards are ‘doublefeeding’, put one envelope or post card in the paper tray at a time.

Glue Double flap

Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.

b Put the envelopes or post cards into the

paper tray with the address side down and the leading edge in first as shown in the illustration. Slide the paper side guides (1) and paper length guide (2) to fit the size of the envelopes or post cards.

Chapter 2

If you have problems when printing on envelopes, try the following suggestions:

a Open the envelope flap. b Make sure the open flap is either to the

side of the envelope or to the back edge of the envelope when printing.

c Adjust the size and margin in your

application.

Loading photo paper 2

Note

In Canada, the photo bypass tray is called the photo paper tray.

Use the photo bypass tray, which has been assembled on the top of the output paper tray cover, to print on photo 4"×6" and photo L

3.5"×5" size paper. When you use the photo bypass tray, you do not have to take out the paper that is in the tray beneath it.

a Press the photo bypass tray release

button with your left thumb and push the photo bypass tray backward until it clicks into the photo printing position.

1 Photo Bypass Tray

b Press and slide the paper side

guides (1) and paper length guide (2) to fit the paper size.

Loading documents and paper

c Put the photo paper into the photo

bypass tray and gently adjust the paper side guides to the paper. Make sure the paper side guides touch the sides of the paper.

Note

• Be careful that you do not push the paper in too far; it may lift at the back of the tray and cause feed problems.

• Always make sure that the paper is not curled.

d When you have finished printing photos

return the photo bypass tray to the normal printing position. Press the photo bypass tray release button with your left thumb and pull the photo bypass tray forward until it clicks.

Removing small printouts from the machine 2

When the machine ejects small paper onto the output paper tray you may not be able to reach it. Make sure printing has finished, and then pull the tray completely out of the machine.

Chapter 2

Printable area 2

The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on.

Cut Sheet Paper Envelopes

Top (1) Bottom (2) Left (3) Right (4)

Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) Envelopes 0.47 in. (12 mm) 0.95 in. (24 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)

Note

The Borderless feature is not available for envelopes.

General setup 3

On/Off key 3

When the machine is idle, you can turn it on and off by pressing the On/Off key.

Note

If you have connected an external telephone or TAD, it is always available.

Turning the machine off 3

a Press and hold down the On/Off key

until the LCD shows Shutting Down. The LCD will stay on for a few seconds before going off.

Turning the machine on 3

a Press the On/Off key.

On/Off setting 3

You can customize the machine's On/Off key. The factory setting is

Fax Receive:Off.(MFC-685CW) and Fax Receive:On (MFC-885CW). Your

machine will not work when it is switched off, but it will clean the print head periodically. If you turn this setting to Fax Receive:On, you can receive faxes or calls even when the machine is switched off. (See On/Off key on this page.)

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose

On/Off Setting.

d Press d or c to choose

Fax Receive:On or Fax Receive:Off.

Press OK.

e Press Stop/Exit.

Chapter 3

MFC-685CW

On/Off setting

Fax Receive: Off

(factory setting)

Fax Receive:

Receive mode

Available operations

— No machine

operations will be available other than cleaning the print head.

Fax Only

Fax/Tel

Manual

Fax Receive Easy Receive

Delayed Fax

Fax Forward Paging

Fax Storage Fax Preview PC Fax Receive4 Remote Retrieval

MC Fax Receive

Recording Incoming Message Easy Receive,

Delayed Fax Fax Forward

Paging Fax Storage4 Fax Preview PC Fax Receive Remote Retrieval

Manual Easy Receive

Delayed Fax

MFC-885CW

On/Off setting

Fax Receive:

(factory setting)

Fax Receive: Off

Receive mode

Fax Only

Fax/Tel

Manual

Available operations

Fax Receive Easy Receive

Delayed Fax

Fax Forward Paging

Fax Storage Fax Preview PC Fax Receive4 Remote Retrieval

MC Fax Receive

Recording Incoming Message Easy Receive

Delayed Fax Fax Forward Paging

Fax Storage4 Fax Preview PC Fax Receive Remote Retrieval

Manual Easy Receive

Delayed Fax

— No machine

operations will be available other than cleaning the print head.

You cannot receive a fax with Black Start or Color Start.

You can receive telephone calls by lifting the handset

When an external TAD is connected and Easy Receive is turned on.

Set before you switch off the machine.

You cannot receive a fax with Black Start or Color Start.

You can receive telephone calls by using the cordless handset.

When an external TAD is connected and Easy Receive is turned on.

Set before you switch off the machine.

General setup

Mode Timer 3

The machine has four temporary mode keys on the control panel: Fax, Scan, Copy and PhotoCapture. You can change the amount of time the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Mode Timer. d Press d or c to choose 0Sec, 30Secs,

1Min, 2Mins, 5Mins or Off. Press OK.

Paper settings 3

Paper Type 3

To get the best print quality, set the machine for the type of paper you are using.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Paper Type. d Press d or c to choose Plain Paper,

Inkjet Paper, Brother Photo, Other Photo or Transparency.

Press OK.

e Press Stop/Exit.

Note

The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine. When you use transparencies or glossy paper, remove each sheet at once to prevent smudging or paper jams.

e Press Stop/Exit.

Chapter 3

Paper Size 3

You can use five sizes of paper for printing copies: Letter, Legal, A4, A5, and 4 × 6in. (10 × 15 cm) and three sizes for printing faxes: Letter, Legal and A4. When you change the size of paper you load in the machine, you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Paper Size. d Press d or c to choose Letter, Legal,

A4, A5 or 4"x6". Press OK.

e Press Stop/Exit.

Volume Settings 3

Ring Volume 3

You can choose a range of ring volume levels, from High to Off.

While in Fax mode , press d or c to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.You can also change the volume through the menu, by following the instructions below:

Setting the Ring Volume from the menu 3

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Volume.

Press OK.

d Press a or b to choose Ring. e Press d or c to choose Low, Med, High

or Off. Press OK.

f Press Stop/Exit.

General setup

Beeper Volume 3

When the beeper is on, the machine will beep when you press a key, make a mistake or after you send or receive a fax.

You can choose a range of volume levels, from High to Off.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Volume.

Press OK.

d Press a or b to choose Beeper. e Press d or c to choose Low, Med, High

or Off Press OK.

f Press Stop/Exit.

Speaker Volume 3

You can choose a range of speaker volume levels, from High to Off.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Volume.

Press OK.

d Press a or b to choose Speaker. e Press d or c to choose Low, Med, High

or Off. Press OK.

f Press Stop/Exit.

You can also adjust the speaker volume by pressing Speaker Phone.

a Press Speaker Phone.

b Press d or c .

This setting will stay until you change it again.

c Press Speaker Phone.

Note

• You can adjust the speaker volume while you are listening to your outgoing message (OGM) and incoming messages

(ICM’s) by pressing d or c .

• If you turn Incoming Recording Monitor to OFF the Speaker for screening calls will be disabled and you won’t hear callers leaving messages. The volume for other operations can still be controlled using

d or c .

Chapter 3

Handset Volume (MFC-685CW only) 3

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Volume.

Press OK.

d Press a or b to choose Handset. e Press d or c to choose Low or High.

Press OK.

f Press Stop/Exit.

Note

• You can adjust the handset volume any time you are talking on the telephone. There are two handset volume levels, Low and High. The default setting is Low.

• Press d or c to adjust the volume level. The LCD shows the setting you are choosing. The new setting will remain until you change it again.

Choosing the Handset Volume (For Volume Amplify) (MFC-685CW only) 3

Before you begin to use the machine, you must decide if you need to set the handset volume to Volume Amplify: On for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.

Volume Amplify: On Temporary

This setting is appropriate if some of the users are hearing-impaired. During a

conversation, users can press d or c on the control panel to adjust the volume to Low, High or Amplify. When the handset is replaced, the handset volume returns to the default setting of Low.

Volume Amplify: On Permanent

Choose Volume Amplify: On -Permanent if all of the users are hearing-impaired. During

a conversation, users can press d or c on the control panel to adjust the volume to Low, High or Amplify. When the handset is replaced, the handset volume returns to the default setting of Amplify.

Note

When you press d or c on the control panel to adjust the volume, the LCD shows the setting you are choosing. Each key press changes the volume to the next setting.

It is important that you do NOT choose Permanent unless ALL the users are hearing-impaired. Otherwise, the default

setting of Amplify may damage the hearing of some users.

WARNING

Volume Amplify: Off This default setting is appropriate if none of

the users are hearing-impaired. During a conversation, users can press d or c on

the control panel to adjust the volume to Low or High. When the handset is replaced, the handset volume will remain until you change it again.

General setup

Setting Volume Amplify (MFC-685CW only) 3

Please carefully read Choosing the Handset Volume (For Volume Amplify) (MFC-685CW only) on page 26.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose Volume.

Press OK.

d Press a or b to choose

Volume Amplify.

e Do one of the following.

 If none of the users are hearing-

impaired, press d or c to choose Off, and then press OK and go to step g.

 If some or all of the users are

hearing-impaired, press d or c to choose On, and then press b to choose the next option.

Automatic Daylight Savings Time

You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Fall. Make sure you have set the correct date and time in the Date&Time setting.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose

Auto Daylight.

d Press d or c to choose On (or Off).

Press OK.

e Press Stop/Exit.

f Do one of the following.

 If all the users are hearing-impaired,

press d or c to choose Permanent, and then press OK.

 If only some of the users are hearing-

impaired, choose Temporary, and then press OK.

g Press Stop/Exit.

Chapter 3

LCD display 3

LCD Contrast 3

You can adjust the LCD contrast for a sharper and more vivid display. If you are having difficulty reading the LCD, try changing the contrast setting.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose LCD Contrast. e Press d or c to choose Light, Med or

Dark. Press OK.

f Press Stop/Exit.

Setting the Dim Timer for the backlight 3

You can set how long the LCD backlight stays on after the last key press.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose Dim Timer. e Press d or c to choose 10Secs,

20Secs, 30Secs or Off. Press OK.

f Press Stop/Exit.

Setting the backlight brightness 3

You can adjust the brightness of the LCD backlight. If you are having difficulty reading the LCD, try changing the brightness setting.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose Backlight. e Press d or c to choose Light, Med or

Dark. Press OK.

f Press Stop/Exit.

Setting the Off Timer 3

You can set how long the LCD stays on after the last key press. This is a power saving feature. The machine can print, scan and receive faxes and voice calls when the LCD is off.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose Off Timer. e Press d or c to choose 1Min, 2Mins,

3Mins, 5Mins, 10Mins, 30Mins or Off.

Press OK.

General setup

f Press Stop/Exit.

Note

When the display is off you can press any key to turn it back on.

Setting the Wallpaper 3

You can change the wallpaper.

a Press Menu. b Press a or b to choose

General Setup. Press OK.

c Press a or b to choose LCD Settings.

Press OK.

d Press a or b to choose Wallpaper.

Press OK.

e Press a or b to choose a wallpaper.

Press OK.

f Press Stop/Exit.

Security features 4

Memory Security 4

Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any prescheduled Delayed Faxes will be sent even if you turn on Memory Security, so they will not be lost.

While Memory Security is On, the following operations are available:

 Receiving faxes into memory (limited by

memory capacity)

 Fax Forwarding (If Fax Forwarding was

already On)

 Paging (If Paging was already On)  Remote retrieval (If Fax Storage was

already On)

 Cordless handset (MFC-885CW only)

• Making a call

• Receiving a call

• Viewing Caller ID (with subscriber service)

While Memory Security is on, the following operations are NOT available:

 Printing received faxes  Sending faxes  Copying  PC printing  Scanning  PhotoCapture  PC Fax Receive  Cordless handset (MFC-885CW only)

• Intercom

• Transfer a call

• Register cordless handset

Note

• To print the faxes in memory, turn off Memory Security.

• You must turn off PC Fax Receive before you can turn on Memory Security. (See Turning off Advanced Fax Operations on page 79.)

• If you forget the Memory Security password, please call Brother Customer Service.

Setting and changing the memory security password 4

Note

If you have already set the password, you will not need to set it again.

Setting a password for the first time 4

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous. Press OK.

d Press a or b to choose Mem Security.

Press OK.

e Enter a 4-digit number for the password.

Press OK.

f When the LCD shows Verify:,

re-enter the password. Press OK.

g Press Stop/Exit.

 Operation from control panel

Security features

Changing your memory security password

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous. Press OK.

d Press a or b to choose Mem Security.

Press OK.

e Press a or b to choose Set Password.

Press OK.

f Enter the registered 4-digit number for

the current password. Press OK.

g Enter a 4-digit number for a new

password. Press OK.

h When the LCD shows Verify:,

re-enter the new password. Press OK.

i Press Stop/Exit.

Turning the memory security

on/off 4

Turning on the memory security lock 4

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous. Press OK.

d Press a or b to choose Mem Security.

Press OK.

e Press a or b to choose Set Security.

Press OK.

f Enter the registered 4-digit password.

Press OK. The machine goes offline and the LCD shows Secure Mode.

Note

If there is a power failure the data will stay in memory for approximately 24 hours.

Turning off the memory security 4

a Press Menu. b Enter the registered 4-digit password.

Press OK. Memory Security is automatically turned off.

Note

If you enter the wrong password, the LCD shows Wrong Password and stays offline. The machine will stay in Secure mode until the registered password is entered.

Chapter 4

Section II

Fax II

Sending a fax 34 Receiving a Fax 42 Telephone Services and External devices 47 Dialing and storing numbers 60 Message Center 68 Advanced fax operations (Black & White only) 73 Printing Reports 83 Polling 85

Sending a fax 5

Entering Fax mode 5

When the machine is idle, the time appears on the LCD. When you want to send a fax, or change fax send or receive settings, press

the (Fax) key to illuminate it in green.

The LCD shows:

Fax Resolution

Contrast Speed Dial Outgoing Call

FAX/TEL

Press a or b to scroll through the Fax key options. Some functions are only available when sending black & white faxes.

 Fax Resolution (See page 38.)  Contrast (See page 37.)  Speed Dial (See page 60.)  Outgoing Call (See page 61.)  Caller ID hist. (See page 61.)

Standard

Auto

Fax Start Press

When the option you want is highlighted, press OK.

Faxing from the ADF 5

a Press (Fax).

b Put the document face down in the ADF.

(See Using ADF on page 10)

c Enter the fax number using the dial pad,

Speed Dial or Search.

Note

You can preview a fax message before sending it by pressing Fax Preview. For details, see How to preview an outgoing fax (Black & White only) on page 77.

d Press Black Start or Color Start.

The machine starts scanning the document.

Note

• To cancel, press Stop/Exit.

• If you send a black & white fax when the memory is full, it will be sent in real time.

 Broadcasting (See page 36.)  Delayed Fax (See page 39.)  Batch TX (See page 39.)  Real Time TX (See page 38.)  Polled TX (See page 86.)  Polling RX (See page 85.)  Overseas Mode (See page 39.)  Scan Size (See page 35.)  Set New Default (See page 40.)  Factory Reset (See page 40.)

Sending a fax

Faxing from the scanner glass5

You can use the scanner glass to fax pages of a book one at a time. The documents can be up to letter or A4 size.

You cannot send multiple pages for color faxes.

Note

Since you can only scan one page at a time, it is easier to use the ADF if you are sending a multiple page document.

a Press (Fax).

b Load your document face down on the

scanner glass. (See Using the scanner glass on page 11)

c Enter the fax number using the dial pad,

Speed Dial or Search.

Note

You can preview a fax message before sending it by pressing Fax Preview. (See

How to preview an outgoing fax (Black & White only) on page 77.)

d Press Black Start or Color Start.

 If you press Black Start, the

machine starts scanning the first page. Go to step e.

 If you press Color Start, the

machine starts sending the document.

e Do one of the following:

f Put the next page on the scanner glass.

Press OK. The machine starts scanning the page. (Repeat steps e and f for each additional page.)

Faxing A4 size documents from the scanner glass 5

When documents are A4 size, you need to set Scan Size to A4. If you do not, the bottom portion of the faxes will be missing.

a Press (Fax).

b Press a or b to choose Scan Size.

Press OK.

c Press d or c to choose A4.

Press OK.

Note

You can save the setting you use most often by setting it as default. (See page 40.)

Color fax transmission 5

Your machine can send a color fax to machines that support this feature.

Color faxes cannot be stored in the memory. When you send a color fax, the machine will send it in real time (even if Real Time TX is set to Off).

Canceling a fax in progress 5

 To send a single page, press 2 to

choose No (or press Black Start again).

The machine starts sending the document.

 To send more than one page, press

1 to choose Yes and go to step f.

If you want to cancel a fax while the machine is scanning, dialing or sending, press

Stop/Exit.

Chapter 5

Broadcasting (Black & White only)

Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast.

After the broadcast is finished, a Broadcast Report will be printed.

a Press (Fax). b Load your document.

c Press a or b to choose Broadcasting.

Press OK.

d Press a or b to choose Add Number. e Do one of the following:

 Enter a number using a dial pad.

Press OK.

 Press b to choose Speed Dial and

OK to enter a number using Speed Dial or a Group.

f After you have entered all the fax

numbers by repeating step e, press a or b to choose Complete. Press OK.

g Press Black Start.

Canceling a Broadcast in progress 5

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Remaining Jobs. Press OK. The LCD will show the fax number being dialed and the Broadcast job number.

d Press OK.

The LCD will ask you the following message:

Cancel Job? Yes i Press 1 No i Press 2

e Press 1 to clear the number being

dialed. The LCD will then show the Broadcast job number.

f Press OK.

The LCD will ask you the following message:

Cancel Job? Yes i Press 1 No i Press 2

Note

• If you did not use up any of the numbers for Groups, you can ‘broadcast’ faxes to as many as 210 (MFC-685CW) or 250 (MFC-885CW) different numbers.

• The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting. If you broadcast to the maximum numbers available, you will not be able to use dual access and delayed fax.

• If the memory is full, press Stop/Exit to stop the job. If more than one page has been scanned, press Black Start to send the portion that is in the memory.

g Press 1 to cancel the Broadcast. h Press Stop/Exit.

Sending a fax

Additional sending operations

Sending faxes using multiple settings 5

When you send a fax you can choose any combination of these settings: resolution, contrast, overseas mode, delayed fax timer, polling transmission and real time transmission.

a Press (Fax).

The LCD shows:

Fax Resolution

Contrast Speed Dial Outgoing Call

FAX/TEL

b Press a or b to choose a setting you

want to change.

c Press d or c to choose an option. d Go back to b to change more settings.

Standard

Auto

Fax Start Press

Contrast 5

If your document is very light or very dark, you may want to change the contrast. For most documents the factory setting Auto can be used. It automatically chooses the suitable contrast for your document.

Use Light when sending a light document. Use Dark when sending a dark document.

a Press (Fax).

b Press a or b to choose Contrast. c Press d or c to choose Auto, Light or

Dark. Press OK.

Note

Even if you choose Light or Dark, the machine will send the fax using the Auto setting in any of the following conditions:

• When you send a color fax.

• When you choose Photo as the Fax Resolution.

Note

• Most settings are temporary and the machine returns to its default settings after you send a fax.

• You can save some of the settings you use most often by setting them as default. These settings will stay until you change them again. (See Setting your changes as the new default on page 40.)

Chapter 5

Changing fax resolution 5

The quality of a fax can be improved by changing the fax resolution.

a Press (Fax).

b Press a or b to choose

Fax Resolution.

c Press d or c to choose the resolution

you want. Press OK.

Note

You can choose four different resolution settings for black & white faxes and two for color.

Black & White

Standard Suitable for most typed

documents.

Fine Good for small print and

transmits a little slower than Standard resolution.

S.Fine Good for small print or artwork

and transmits slower than Fine resolution.

Photo Use when the document has

varying shades of gray or is a photograph. This has the slowest transmission.

Color

Standard Suitable for most typed

documents.

Fine Use when the document is a

photograph. The transmission time is slower than Standard resolution.

If you choose S.Fine or Photo and then use the Color Start key to send a fax, the machine will send the fax using the Fine setting.

Dual access (Black & White only) 5

You can dial a number and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number and available memory.

The number of pages you can scan into the memory will vary depending on the data that is printed on them.

Note

If the Out of Memory message appears while scanning documents, press Stop/Exit to cancel or Black Start to send the scanned pages.

Real time transmission 5

When you are sending a fax, the machine will scan the documents into the memory before sending. Then, as soon as the telephone line is free, the machine will start dialing and sending.

If the memory is full or you are sending a color fax, the machine will send the document in real time (even if Real Time TX is set to Off).

Sometimes, you may want to send an important document immediately, without waiting for memory transmission. You can turn on Real Time TX.

a Press (Fax).

b Press a or b to choose Real Time TX. c Press d or c to choose On.

Press OK.

Note

In real time transmission, the automatic redial feature does not work when using the scanner glass.

Sending a fax

Overseas Mode 5

If you are having difficulty sending a fax overseas due to possible interference on the telephone line, we recommend that you turn on the Overseas mode. After you send a fax using this feature, the feature will turn itself off.

a Press (Fax).

b Load your document. c Press a or b to choose

Overseas Mode.

d Press d or c to choose On (or Off).

Press OK.

Delayed Faxing (Black & White only) 5

During the day you can store up to 50 faxes in the memory to be sent within 24-hours. These faxes will be sent at the time of day you enter in step e.

a Press (Fax).

b Load your document.

Delayed Batch Transmission (Black & White only) 5

Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.

a Press (Fax).

b Press a or b to choose Batch TX. c Press d or c to choose On.

Press OK.

d Press Stop/Exit.

Checking and canceling waiting jobs 5

You can check which jobs are still waiting in the memory to be sent and cancel a job. (If there are no jobs, the LCD shows No Jobs Waiting.)

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose Delayed Fax. d Press d or c to choose On.

Press OK.

e Enter the time you want the fax to be

sent (in 24-hour format). (For example, enter 19:45 for 7:45 PM.) Press OK.

Note

The number of pages you can scan into the memory depends on the amount of data that is printed on each page.

c Press a or b to choose

Remaining Jobs. Press OK. Any waiting jobs appear on the LCD.

d Press a or b to scroll through the jobs

and choose the job you want to cancel. Press OK.

e Do one of the following:

 To cancel, press 1 to choose Yes.

If you want to cancel another job go to step d.

 To exit without canceling, press 2 to

choose No.

f When you have finished, press

Stop/Exit.

Chapter 5

Setting your changes as the new default 5

You can save the fax settings for

Fax Resolution, Contrast, Real Time TX and Scan Size you use

most often by setting them as default. These settings will stay until you change them again.

a Press (Fax).

b Press a or b to choose your new setting.

Press OK. Repeat this step for each setting you want to change.

c After changing the last setting, press a

or b to choose Set New Default. Press OK.

d Press 1 to choose Yes. e Press Stop/Exit.

Restoring all settings to the factory settings 5

Sending a fax manually 5

Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax.

a Press (Fax).

b Load your document. c To listen for a dial tone do one of the

following:

 (MFC-685CW)Press

Speaker Phone or pick up the handset.

 (MFC-885CW) Press

Speaker Phone on the machine.

d Dial the fax number. e When you hear the fax tone, press

Black Start or Color Start. If you are using the scanner glass press 1 to send a fax.

f Replace the handset.

You can restore all the settings you have changed to the factory settings. These settings will stay until you change them again.

a Press (Fax).

b Press a or b to choose

Factory Reset. Press OK.

c Press 1 to choose Yes. d Press Stop/Exit.

Sending a fax at the end of a conversation 5

At the end of a conversation you can send a fax to the other party before you both hang up.

a Ask the other party to wait for fax tones

(beeps) and then to press the Start or Send key before hanging up.

b Load your document. c Press Black Start or Color Start.

 If you are using the scanner glass,

press 1 to send a fax.

d Replace the handset.

Out of Memory message 5

If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax.

If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start to send the pages scanned so far, or to press

Stop/Exit to cancel the operation.

Note

If you get an Out of Memory message while faxing and you do not want to delete your stored faxes to clear the memory, you can send the fax in real time. (See Real time transmission on page 38.)

Sending a fax

Receiving a Fax 6

Receive modes 6

You must choose the receive mode depending on the external devices and telephone subscriber services you have on your line. The diagrams below will help you choose the correct mode. For more detailed information about the receive modes, see Using receive modes on page 43 and Receive mode settings on page 44.

Choosing the Receive Mode 6

If you are using Distinctive Ring subscriber service from your telephone company, see Voice Mail on page 49 or Distinctive Ring on page 50.

Are you using the built-in Message Center?

Do you use a Voice Mail subscriber service?

Do you use a Distinctive Ring subscriber service?

Are you connecting an external telephone or external TAD (telephone answering device) to the machine?

Yes

Are you using the voice message function of your external TAD (telephone answering device)?

Do you want the machine to answer fax and telephone calls automatically?

Do you want to use the machine for fax only?

* We recommend you set Easy Receive to On.

Yes

See Message Center.

Yes

See

Yes

Voice Mail

See Distinctive Ring.

Yes

Manual

Fax Only

Fax/Tel

Manual*

To set a receive mode follow the instructions below.

a Press Menu. b Press a or b to choose Initial Setup.

Press OK.

c Press a or b to choose Receive Mode. d Press d or c to choose Fax Only, Fax/Tel, or Manual.

Press OK.

e Press Stop/Exit.

The LCD will display the current receive mode.

Receiving a Fax

Using receive modes 6

Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes. See Ring Delay on page 44.

Fax only 6

Fax only mode will automatically answer every call as a fax call.

Fax/Tel 6

Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and handling them in one of the following ways:

 Faxes will be automatically received.  Voice calls will start the F/T ring to tell you

to pick up the line. The F/T ring is a fast double ring made by your machine.

Message Center (MC) 6

Message Center (MC) helps you automatically manage incoming calls, by recognizing whether they are fax or voice calls and handling them in one of the following ways:

 Faxes will be automatically received.  Voice callers can record a message.

To set up the Message Center mode see page 68.

If Message Center Mode is On, it will override your receive mode setting. The screen shows MC.

If Message Center Mode is Off, the receive mode returns to your original setting. (See Message Center mode on page 68.)

Also see F/T Ring Time (Fax/Tel mode only) on page 44 and Ring Delay on page 44.

Manual 6

Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external TAD.

To receive a fax in manual mode lift the handset of the machine or an external telephone. When you hear fax tones (short repeating beeps), press Black Start or Color Start. You can also use the Easy Receive feature to receive faxes by lifting a handset on the same line as the machine.

Also see Easy Receive on page 45.

Chapter 6

Receive mode settings 6

Ring Delay 6

The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax/Tel mode. If you have external or extension telephones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the ring delay setting of 4.

(See Using external and extension telephones on page 58 and Easy Receive on page 45.)

If toll saver is On, then the ring delay setting has no effect. See Setting toll saver on page 71.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Receive. Press OK.

d Press a or b to choose Ring Delay.

Press OK.

e Press a or b to choose Ring Delay

again.

f Press d or c to choose how many times

the line rings before the machine answers (0-4). Press OK. If you choose 0, the line will not ring at all.

g Press Stop/Exit.

F/T Ring Time (Fax/Tel mode only) 6

If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. If it's a fax call, the machine receives the fax.

This pseudo/double-ring happens after the initial ringing from the telephone company. Only the machine rings and no other telephones on the same line will ring with the special pseudo/double-ring. However, you can still answer the call on any telephone on the same line as the machine. (See Using external and extension telephones on page 58.)

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Receive. Press OK.

d Press a or b to choose

F/T Ring Time.

e Press d or c to choose how long the

machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). Press OK.

f Press Stop/Exit.

Note

Even if the caller hangs up during the pseudo/double-ringing, the machine will continue to ring for the set time.

Receiving a Fax

Easy Receive 6

If Easy Receive is On: 6

The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or when you hear “chirps” through the handset you are using, just replace the handset. Your machine will do the rest.

If Easy Receive is Semi: 6

The machine will only receive a fax call automatically if you answered it using the machine’s handset, cordless handset or Speaker Phone. If you answered at an extension telephone press l 5 1. (See Using external and extension telephones on page 58.)

If Easy Receive is Off: 6

If you are at the machine and answer a call first by lifting a handset, then press Black Start or Color Start, and then press 2 to receive.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Receive. Press OK.

d Press a or b to choose Easy Receive. e Press d or c to choose On, Semi (or

Off). Press OK.

f Press Stop/Exit.

If you answered at an extension telephone press l 5 1. (See Using external and extension telephones on page 58.)

Note

• If this feature is set to On, but your machine does not connect a fax call when you lift an extension or external telephone handset, press the fax receive code l 5 1.

• If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to Off.

• (MFC-885CW) If you typically carry the cordless handset away from the machine, we recommend that you turn on Easy Receive. If Easy Receive is turned off and you answer a fax call you will have to go to the machine and press Black Start or

Color Start.

Chapter 6

Additional receiving operations

Printing a reduced incoming fax

If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting. (See Paper Size on page 24.)

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Receive. Press OK.

d Press a or b to choose

Auto Reduction.

e Press d or c to choose On (or Off).

Press OK.

f Press Stop/Exit.

Printing a fax from the memory 6

If you have chosen paging or fax storage, you can still print a fax from the memory when you

are at your machine. (If you have chosen Fax Preview see Fax Preview on page 75.)

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Advanced Fax Operation. Press OK.

d Press a or b to choose Print Fax.

Press OK.

e Press Black Start. f Press Stop/Exit.

Note

When you print a fax from the memory, the fax data will be erased.

Receiving a fax at the end of a conversation (MFC-685CW only) 6

At the end of a conversation you can ask the other party to fax you information before you both hang up.

a Ask the other party to place the

document in their machine and to press the Start or Send key.

b When you hear the other machine's

CNG tones (slowly repeating beeps), press Black Start or Color Start.

c Press 2 to receive a fax. d Replace the handset.

Telephone Services and External

devices

Voice operations 7

Voice calls can be made either with the handset, the cordless handset (MFC-885CW only), the speaker phone, or an external telephone, by dialing manually, or by using Quick Dial numbers.

Note

If you have the MFC-885CW, please see the Digital Cordless Handset BCL-D10 User’s Guide.

Making a telephone call 7

a Do one of the following:

 (MFC-685CW) Pick up the handset

or press Speaker Phone.

Answering calls with the Speaker Phone 7

When the machine rings, instead of lifting the handset, press Speaker Phone on the machine. Speak clearly toward the

microphone . To end the call, press

Speaker Phone.

Note

If you have a bad connection, your caller might hear your voice echoed during the call. If you experience this problem, pick up the handset, or hang up and try the call again.

 (MFC-885CW) Pick up the cordless

handset and press

(Talk) or press

Speaker Phone on the machine.

b When you hear the dial tone, enter a

number using the dial pad, Speed Dial or Search.

c (Speaker phone) speak clearly toward

the microphone .

d To hang up, do one of the following:

 (MFC-685CW) Replace the handset

or press Speaker Phone.

 (MFC-885CW) Press (Off) on

the cordless handset or press

Speaker Phone on the machine.

Chapter 7

Hold 7

For MFC-685CW 7

a Press Hold to put a call on Hold.

You can replace the handset without disconnecting the call.

b Pick up the machine's handset or press

Speaker Phone to release the call from Hold.

Note

You can pick up an extension telephone and continue speaking without releasing the call from Hold on the machine.

For MFC-885CW 7

a If you answered by pressing

Speaker Phone on the machine, press Hold/Intercom on the machine to put a

call on Hold.

b To release the call from Hold, press

Speaker Phone on the machine.

Note

You can pick up an extension telephone and continue speaking without releasing the call from Hold on the machine.

Tone or Pulse (Canada only) 7

If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below:

a Do one of the following:

 (MFC-685CW) Pick up the handset

or press Speaker Phone.

 (MFC-885CW) Pick up the cordless

handset and press

(Talk) or press

Speaker Phone on the machine.

b Press # on the machine’s control panel.

Any digits dialed after this will send tone signals.

When you hang up, the machine will return to the Pulse dialing service.

Fax/Tel mode when the power key is on 7

When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call.

If you are at an extension telephone, you'll need to lift the handset during the F/T Ring Time and then press #51 between the pseudo/double rings. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l 51.

(MFC-685CW) If you are at the machine, you can lift the handset or press Speaker Phone to answer.

(MFC-885CW) Press Speaker Phone on the machine or use the cordless handset.

Telephone Services and External devices

Fax/Tel mode when the power key is off 7

When the On/Off Key is off you can receive faxes automatically if the On/Off setting is Fax Receive:On (See On/Off setting on page 21.)

Fax/Tel mode will work in the following ways. When the machine is in Fax/Tel mode and

pseudo/double-rings to tell you to pick up a voice call, you can only answer by picking up the machine’s handset or cordless handset

and pressing (Talk).

If you answer before the machine pseudo/double-rings, you can also pick up the call at an external or extension telephone.

Telephone services 7

Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer.

Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one telephone line may affect the way your machine works. If you have Voice Mail on your telephone line, please read the following carefully.

Voice Mail 7

If you have Voice Mail on the same telephone line as your Brother machine, Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.

For example, if your Voice Mail is set to answer after 4 rings and your Brother machine is set to answer after 2 rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.

Similarly, if your Brother machine is set to answer after 4 rings and your Voice Mail is set to answer after 2 rings, then your Voice Mail will answer first. This will prevent your Brother machine from being able to receive an incoming fax, since Voice Mail cannot transfer the incoming fax back to the Brother machine.

Chapter 7

To avoid conflicts between your Brother machine and your voice mail service, do one of the following:

Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term ‘Distinctive Ring,’ but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, RingMaster, Ident-A-Ring, IdentA-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax & Alternate Number Ringing. This service establishes a second telephone number on the same line as your existing telephone number, and each number has its own ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, and the second number rings with a different ring pattern and is used for receiving faxes. (See Distinctive Ring on page 50.)

Set your Brother machine’s Receive Mode to “Manual.” Manual Mode requires that you answer every incoming call if you want to be able to receive a fax. If the incoming call is a telephone call, then complete the call as you normally would. If you hear fax sending tones you must transfer the call to the Brother machine by pressing l 51 on the dial pad of the telephone. Unanswered fax and voice calls will go to your Voice Mail. (To set the machine in MANUAL Mode, see Choosing the Receive Mode on page 42.)

Distinctive Ring 7

Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as Smart Ring, RingMaster, Teen Ring, Custom Ringing, Personalized Ring, Data Ident-A-Call, IdentA-Call, Ident-A-Ring or SimpleBiz Fax & Alternate Number Ringing.

What does your telephone company's ‘Distinctive Ring’ do? 7

Your telephone company's Distinctive Ring service allows you to have more than one number on the same telephone line. If you

need more than one telephone number, it is cheaper than paying for an extra line.

Each telephone number has its own distinctive ring pattern, so you will know which telephone number is ringing. This is one way you can have a separate telephone number for your machine.

Note

Please call your telephone company for availability and rates.

What does Brother's ‘Distinctive Ring’ do? 7

The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company's Distinctive Ring service. The new telephone number on your line can just receive faxes.

Note

You must pay for your telephone company's Distinctive Ring service before you program the machine to work with it.

Telephone Services and External devices

Do you have Voice Mail? 7

If you have Voice Mail on the telephone line that you will install your new machine on,

there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls. However, the

Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one

has a separate telephone number, neither will interfere with the other's operations.

If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions on next page to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls.

Note

You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature.

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you.

Ring Pattern

1 long-long

2 short-long-short

3 short-short-long 4 very long (normal

Rings

pattern)

Note

Ring Pattern #1 is often called short-short and is the most commonly used. If the ring pattern you received is not on this chart, please call your telephone

company and ask for one that is shown.

 The machine will only answer calls to its

registered number.

 The first two rings are silent on the

machine. This is because the fax must ‘listen’ to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.)

 If you program the machine properly, it will

recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer.

Chapter 7

Registering the Distinctive Ring pattern

After you have set the Distinctive Ring feature to on, the receive mode is set to Manual automatically. You cannot change the receive mode to another mode while the Distinctive Ring is set to on.

a Press Menu. b Press a or b to choose Fax.

Press OK.

Press a or b to choose

Miscellaneous

Press OK.

d Press a or b to choose Distinctive.

Press OK.

e Press a or b to choose Set.

Press OK.

f Press a or b to choose the stored ring

pattern you want to use. Press OK. (You hear each pattern as you scroll through the four patterns. Make sure you choose the pattern that the telephone company gave you.)

Turning off Distinctive Ring 7

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous. Press OK.

d Press a or b to choose Distinctive.

Press OK.

e Press a or b to choose Off.

Press OK.

f Press Stop/Exit.

Note

If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See Choosing the Receive Mode on page 42.)

g Press Stop/Exit.

Distinctive Ring is now set to on.

Telephone Services and External devices

Caller ID 7

The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. Call your telephone company for details. This service shows the telephone number, or name if it is available, of your caller as the line rings.

You can use a number in the Caller ID History to make a phone call, send a fax, add it to Speed Dial, or delete it from the history. (See Caller ID history on page 61.)

After a few rings, the LCD shows the telephone number of your caller (and name, if available). Once you answer a call, the Caller ID information disappears from the LCD, but the call information stays stored in the Caller ID memory.

 You can see the first 16 characters of the

number (or name).

 The Unavailable message means the

call originated outside your Caller ID service area.

 The PrivateCall message means the

caller has intentionally blocked transmission of information.

You can print a list of the Caller ID information received by your machine. (See Printing the Caller ID List on page 54.)

Note

• This feature may not be available in certain areas of the USA and Canada.

Setting up your area code (USA only) 7

When returning calls from the caller ID history your machine will automatically dial "1" plus the area code for all calls. If your local dialing plan requires that the “1” not be used for calls within your area code enter your area code in this setting. With the area code setting, calls returned from the caller ID history to your area code will be dialed using 10 digits (area code + 7-digit number). If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the caller ID history. If this is not the procedure followed by your dialing plan, you will not be able to return calls automatically.

a Press Menu.

b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous. Press OK.

d Press a or b to choose Caller ID.

Press OK.

e Press a or b to choose Area Code. f Use the dial pad to enter your area code.

Press OK.

g Press Stop/Exit.

• The Caller ID service varies with different carriers. Call your local telephone company to find out about the kind of service available in your area.

Chapter 7

Viewing the Caller ID List 7

Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous. Press OK.

d Press a or b to choose Caller ID.

Press OK.

e Press a or b to choose Display#.

Press OK. The Caller ID list will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display.

Printing the Caller ID List 7

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Miscellaneous. Press OK.

d Press a or b to choose Caller ID.

Press OK.

e Press a or b to choose Print Report.

Press OK. If no ID is stored, the beeper will sound and No Caller ID will appear on the LCD.

f Press Black Start or Color Start. g After printing has finished, press

Stop/Exit.

f Press a or b to scroll through the Caller

ID memory to view the Caller ID information. The LCD shows the caller's number or name and the date and time of the call.

g To finish viewing, press Stop/Exit.

Note

You can also view the Caller ID list by pressing (Fax). (See Caller ID

history on page 61.)

Telephone Services and External devices

Connecting an external TAD (telephone answering device)

You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine ‘listens’ for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it does not hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax ‘handshake’. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings.

Note

• If you do not receive all your faxes, shorten the Ring Delay setting on your

external TAD.

• If You Subscribe to your Telephone company's Distinctive Ring Service:

You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company's Distinctive Ring service, have registered the distinctive ring pattern on your machine, and use that number as a fax number. The recommended setting is at least four rings on the external TAD when you have the telephone company's Distinctive Ring Service. You cannot use the Toll Saver setting.

• If You Do Not Subscribe to Distinctive Ring Service:

You must plug your TAD into the EXT. jack of your machine. If your TAD is plugged into a wall jack, both your machine and the TAD will try to control the telephone line. (See the illustration below.)

1TAD

When the TAD answers a call, the LCD shows Ext. Tel in Use.

Chapter 7

Connections 7

The external TAD must be plugged into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

a Plug the telephone line cord from the

telephone wall jack into the jack labeled LINE.

b Plug the telephone line cord from the

external TAD into the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD's telephone line jack, and not its handset jack.)

c Set your external TAD to four rings or

less. (The machine's Ring Delay setting does not apply.)

d Record the outgoing message on your

external TAD.

e Set the TAD to answer calls. f Set the Receive Mode to Manual with

Easy Receive turned on. (See Choosing the Receive Mode on page 42.)

Recording outgoing message (OGM) on an external TAD 7

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

a Record 5 seconds of silence at the

beginning of your message. (This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

b Limit your speaking to 20 seconds. c End your 20-second message by giving

your Fax Receive Code for people sending manual faxes. For example: ‘After the beep, leave a message or send a fax by pressing l 51 and Start.’

Note

We recommend beginning your OGM with an initial 5-second silence because the machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if your machine has trouble receiving, then you must rerecord the OGM to include it.

Telephone Services and External devices

Special line considerations 7

Roll over telephone lines 7

A roll over telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or ‘rolled over’ to the next available telephone line in a preset order.

Your machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call will be sent to a line that does not have a fax machine. Your

machine will work best on a dedicated line.

Two-line telephone system 7

A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. The two telephone numbers can be on separate jacks (RJ11) or mixed into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line telephone and see if it can access both lines. If it can, you must separate the line for your machine. (See page 45.)

Converting telephone wall outlets 7

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triple adapter.

Triplex Adapter

RJ14

RJ11

RJ14

Installing machine, external two-line TAD and two-line telephone 7

When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD. The most common connection is to put the machine on Line 2, which is explained in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external twoline TAD. You will need a fourth line cord if you add a two-line telephone.

a Put the two-line TAD and the two-line

telephone next to your machine.

There are three ways to convert to an RJ11 jack. The first two ways may require help from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or you can have an RJ11 wall outlet installed and slave or jump one of the telephone numbers to it.

b Plug one end of the telephone line cord

for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine.

c Plug one end of the first telephone line

cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Chapter 7

d Plug one end of the second telephone

line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the machine.

1 Triplex Adapter

2 Two Line Telehone

3 External Two Line TAD

4 Machine

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine's wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or you can plug the two-line telephone into the TEL jack of the two-line TAD.

Multi-line connections (PBX) 7

We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.

We cannot guarantee that your machine will operate properly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.

External and extension telephones

Connecting an external or extension telephone 7

You can connect a separate telephone (or telephone answering device) directly to your machine as shown in the diagram below.

Connect the telephone line cord to the jack labeled EXT.

1 Extension telephone

2 External telephone

When you are using an external or extension telephone, the LCD shows Ext. Tel in Use.

Using external and extension telephones 7

If you answer a fax call on an extension or an external telephone connected to the EXT. jack of the machine, you can make your machine take the call by using the Fax Receive Code. When you press the Fax Receive Code l 51, the machine starts to receive the fax.

If the machine answers a voice call and pseudo/double-rings for you to take over, use the Telephone Answer Code #51 to take the call at an extension telephone. (See F/T Ring Time (Fax/Tel mode only) on page 44.)

Telephone Services and External devices

If you answer a call and no one is on the line:

You should assume that you're receiving a manual fax.

Press l 51 and wait for the chirp or until the LCD shows Receiving, and then hang up.

Note

You can also use the Easy Receive feature to make your machine automatically take the call. (See Easy Receive on page 45.)

Using a non-Brother cordless external telephone (MFC-685CW only) 7

If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

Telephone Answer code 7

If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T (double) ring after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).

Changing the remote codes 7

The preset Fax Receive Code is l 51. The preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Receive. Press OK.

d Press a or b to choose Remote Codes.

If you let the machine answer first, you will have to go to the machine so you can press Speaker Phone to send the call to the cordless handset.

Using remote codes 7

Fax Receive code 7

If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by dialing the Fax Receive Code l 51. Wait for the chirping sounds then replace the handset. See Easy Receive on page 45. Your caller will have to press Start to send the fax.

e Press d or c to choose On.

Press OK.

f Enter the new Fax Receive Code.

Press OK.

g Press a or b to choose Tel Answer:

and enter the new Telephone Answer Code. Press OK.

h Press Stop/Exit.

Note

• If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code and Telephone Answer Code to another threedigit code (such as ### and 999).

• Remote Codes might not work with some telephone systems.

Dialing and storing numbers 8

How to Dial 8

Manual dialing 8

Press all of the digits of the fax or telephone number.

Speed Dialing 8

a Press Speed Dial.

You can also choose Speed Dial by pressing (Fax).

Search 8

You can search for names you have stored in the Speed Dial memory.

a Press Speed Dial. b Press a or b to choose Search.

Press OK. You can also choose Speed Dial by

pressing (Fax).

c Press a or b to choose

Alphabetical Order or Numerical Order.

Press OK.

Note

• Press l to make the LCD font size larger.

• Press # to make the LCD font size smaller.

d If you chose Alphabetical Order in

step c, use the dial pad to enter the first letter of the name, and then press a or b to choose the name and number you want to call. Press OK.

b Press a or b to choose Search.

Press OK.

c Press the two-digit Speed Dial number.

(See Storing Speed Dial numbers on page 62.)

d If you have two numbers in the location,

press a or b to choose the number you want to call. Press OK.

Note

If the LCD shows you enter a Speed Dial number, a number has not been stored at this location.

Not Registered

when

Dialing and storing numbers

Fax Redial 8

If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Black Start or Color Start to try again. If you want to make a second call to a number you recently dialed, you can press Redial/Pause and choose one of the last 30 numbers from the Outgoing Call List.

Redial/Pause only works if you dialed from the control panel. If you are sending a fax automatically and the line is busy, the machine will automatically redial once after five minutes.

a Press Redial/Pause. b Press a or b to choose the number you

want to redial. Press OK.

c Press a or b to choose Send a fax.

Press OK.

d Press Black Start or Color Start.

Note

In Real Time Transmission the automatic redial feature does not work when using the scanner glass.

Outgoing Call 8

The last 30 numbers you telephoned or sent a fax to will be stored in the outgoing call history. You can choose one of these numbers to telephone, fax to, add to Speed Dial, or delete from the history.

a Press Redial/Pause.

You can also choose Outgoing Call by pressing (Fax).

b Press a or b to choose the number you

want to call. Press OK.

c Do one of the following:

 To make a telephone call, press a or

b to choose Make a phone call. Press OK.

 To send a fax, press a or b to choose

Send a fax. Press OK. Press Black Start or Color Start.

 If you want to store the number,

press a or b to choose Add to Speed Dial.

Press OK. (See Storing Speed Dial numbers

from Outgoing Calls on page 63.)

 Press a or b to choose Delete.

Press OK. Press 1 to confirm.

d Press Stop/Exit.

Caller ID history 8

This feature requires the Caller ID subscriber service offered by many local telephone companies. (See Caller ID on page 53.)

The last 30 numbers of telephone calls or faxes you received will be stored in the Caller ID history. You can choose one of these numbers to telephone, fax to, add to Speed Dial, or delete from the history.

a Press (Fax).

b Press a or b to choose

Caller ID hist.. Press OK.

c Press a or b to choose the number you

want to call. Press OK.

Chapter 8

d Do one of the following:

 To make a telephone call, press a or

b to choose Make a phone call. Press OK.

 To send a fax, press a or b to choose

Send a fax. Press OK. Press Black Start or Color Start.

 If you want to store the number,

press a or b to choose Add to Speed Dial.

Press OK. (See Storing Speed Dial numbers

from Outgoing Calls on page 63.)

 Press a or b to choose Delete.

Press OK. Then, press 1 to confirm. Press Stop/Exit.

Note

• (USA only) If you redial from the Caller ID history outside your area code, you must set up your AREA CODE in advance. (See Setting up your area code (USA only) on page 53.)

• You can print the Caller ID list. (See Printing the Caller ID List on page 54.)

Storing numbers 8

You can set up your machine to do the following types of easy dialing: Speed Dial and Groups for broadcasting faxes. When you dial a Quick Dial number, the LCD shows the name, if you stored it, or the number.

Note

If you lose electrical power, the Quick Dial numbers that are in the memory will not be lost.

Storing a pause 8

Press Redial/Pause to put a 3.5-second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause.

Storing Speed Dial numbers 8

You can store up to 80 (MFC-685CW) or 100 (MFC-885CW) 2-digit Speed Dial locations with a name, and each name can have two numbers. When you dial you will only have to press a few keys (For example: Speed Dial,

OK, the two-digit number, and Black Start or Color Start).

a Press Speed Dial.

b Press a or b to choose

Set Speed Dial. Press OK.

c Press a or b to choose the 2-digit Speed

Dial location you want to store the number in. Press OK.

Dialing and storing numbers

d Do one of the following:

 Enter the name (up to 16 characters)

using the dial pad. Press OK. (To help you enter letters, see

Entering Text on page 174.)

 To store the number without a name,

press OK.

e Enter the fax or telephone number (up to

20 digits). Press OK.

f Do one of the following:

 Enter the second fax or telephone

number (up to 20 digits). Press OK.

 If you do not want to store a second

number, press OK.

g Press a or b to choose Complete.

Press OK. To store another Speed Dial number, go to step c.

h Press Stop/Exit.

d Press a or b to choose the 2-digit Speed

Dial location you want to store the number in. Press OK.

e Do one of the following:

 Enter the name (up to 16 characters)

using the dial pad. Press OK. (To help you enter letters, see

Entering Text on page 174.)

 To store the number without a name,

press OK.

f Press OK to confirm the fax or

telephone number.

g Do one of the following:

 Enter the second fax or telephone

number (up to 20 digits). Press OK.

 If you do not want to store a second

number, press OK.

h Press a or b to choose Complete.

Press OK.

Storing Speed Dial numbers from Outgoing Calls 8

You can also store Speed Dial numbers from the Outgoing Call history.

a Press Redial/Pause.

You can also choose Outgoing Call by pressing (Fax).

b Press a or b to choose the name or

number you want to store. Press OK.

c Press a or b to choose

Add to Speed Dial. Press OK.

i Press Stop/Exit.

Storing Speed Dial numbers from the Caller ID history 8

If you have the Caller ID subscriber service from your telephone company you can also store Speed Dial numbers from incoming calls in the Caller ID History. (See Caller ID on page 53.)

a Press (Fax).

b Press a or b to choose

Caller ID hist.. Press OK.

c Press a or b to choose the number you

want to store. Press OK.

Chapter 8

d Press a or b to choose

Add to Speed Dial. Press OK.

e Press a or b to choose the 2-digit Speed

Dial location you want to store the number in. Press OK.

f Do one of the following:

 Enter the name (up to 16 characters)

using the dial pad. Press OK. (To help you enter letters, see

Entering Text on page 174.)

 To store the number without a name,

press OK.

g Press OK to confirm the fax or

telephone number.

h Do one of the following:

 Enter the second fax or telephone

number (up to 20 digits). Press OK.

 If you do not want to store a second

number, press OK.

i Press a or b to choose Complete.

Press OK.

j Press Stop/Exit.

Changing Speed Dial names or numbers 8

You can change or delete a Speed Dial number that has already been stored.

a Press Speed Dial. b Press a or b to choose

Set Speed Dial. Press OK.

c Press a or b to choose the 2-digit Speed

Dial location you want to change. Press OK.

d Do one of the following:

 Press a or b to choose Change.

Press OK.

 Press a or b to choose Delete.

Press OK. Press 1 to confirm.

Go to step h.

e Press a or b to choose Name,

Fax/Tel1: or Fax/Tel2:.

Press OK.

f Do one of the following:

 If you chose Name, enter the new

name (up to 16 characters) using the dial pad.

Press OK. (See Entering Text on page 174.)

 If you chose Fax/Tel1: or

Fax/Tel2:, enter the new number.

Press OK.

Note

How to change the stored name or number:

If you want to change a character, press d or c to position the cursor under the character you want to change, and then press Clear/Back. Re-enter the character.

g Do one of the following:

 Repeat step e to f if you want to

make more changes.

 If you have finished making changes,

press a or b to choose Complete. Press OK.

h Press Stop/Exit.

Dialing and storing numbers

Setting up groups for broadcasting 8

Groups, which can be stored on a Speed Dial location, allow you to send the same fax message to many fax numbers by pressing only Speed Dial, OK, the two-digit location and Black Start. First, you'll need to store each fax number in a Speed Dial location. Then you can include them as numbers in the Group. Each Group uses up a Speed Dial location. You can have up to six Groups, or you can assign up to 158 numbers (MFC-685CW) or 198 numbers (MFC-885CW) in a large Group if you have 2 numbers in each location.

(See Storing Speed Dial numbers on page 62 and Broadcasting (Black & White only) on page 36.)

a Press Speed Dial. b Press a or b to choose Setup Groups.

Press OK.

h After you have finished adding numbers

by repeating steps e and g, press a or b to choose Complete.

Press OK.

i Press Stop/Exit.

Note

You can print a list of all the Speed Dial numbers. Group numbers will be marked in the GROUP column. (See Reports on page 84.)

c Press a or b to choose Group1,

Group2, Group3, Group4, Group5 or Group6 for the Group name where you

will store the fax numbers. Press OK.

d Press a or b to choose the 2-digit

location where you want to add to the Group. Press OK.

e Press a or b to choose Add Number.

Press OK.

f Press a or b to choose

Alphabetical Order or Numerical Order.

Press OK.

g Press a or b to choose the number you

want to add. Press OK. (See Search on page 60.)

Chapter 8

Changing Group name 8

a Press Speed Dial. b Press a or b to choose Setup Groups.

Press OK.

c Press a or b to choose the Group name

you want to change. Press OK.

d Press a or b to choose

Change Group Name. Press OK.

Note

How to change the stored name or number:

If you want to change a character, press d or c to position the cursor under the character you want to change, and then press Clear/Back. Re-enter the character.

e Enter the new name (up to 16

characters) using the dial pad. Press OK. (See Entering Text on page 174. For example, type NEW CLIENTS).

f Press a or b to choose Complete.

Press OK.

g Press Stop/Exit.

Deleting a Group 8

a Press Speed Dial. b Press a or b to choose Setup Groups.

Press OK.

c Press a or b to choose the Group you

want to delete. Press OK.

d Press a or b to choose Delete.

Press OK. Press 1 to confirm.

e Press Stop/Exit.

Deleting a number from a Group 8

a Press Speed Dial. b Press a or b to choose Setup Groups.

Press OK.

c Press a or b to choose the Group you

want to change. Press OK.

d Press a or b to choose the number you

want to delete. Press OK. Press 1 to confirm.

e Press a or b to choose Complete.

Press OK.

f Press Stop/Exit.

Dialing and storing numbers

Dialing Access codes and credit card numbers 8

Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes of long-distance carriers and credit card numbers as Speed Dial numbers. You can store these long dialing sequences by dividing them and setting them up as separate Speed Dial numbers in any combination. You can even include manual dialing using the dial pad. (See Storing Speed Dial numbers on page 62.)

For example, you might have stored ‘555’ on Speed Dial: 03 and ‘7000’ on Speed Dial: 02. You can use them both to dial ‘555-7000’ if you press the following keys:

a Press Speed Dial. b Press a or b to choose Search.

Press OK.

h Press Black Start or Color Start.

You will dial ‘555-7000’.

To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555-7001 you could press Speed Dial, choose Search, press 03 and then press 7001 using the dial pad.

Note

If you must wait for another dial tone or signal at any point in the dialing sequence, create a pause in the number by pressing Redial/Pause. Each key press adds a

3.5-second delay.

c Enter 03.

Note

If you stored 2 numbers in one Speed Dial location, you will be asked which number you want to send to.

d Press a or b to choose Send a fax.

Press OK.

e Press a or b to choose Speed Dial.

Press OK.

f Press a or b to choose Search.

Press OK.

g Enter 02.

Message Center 9

Message Center mode 9

The Message Center feature will store up to 99 incoming messages. Messages are stored in the order in which they are received.

Voice messages can be up to 3 minutes in length, and can also be picked up remotely (see Using your Remote Access Code on page 80). The number of messages you can store will depend on how much memory is being used by other features (for example, delayed and stored faxes).

In the event of a power failure your machine will retain messages that are in the memory for approximately 24 hours.

Setting up the Message Center 9

Recording the Message Center outgoing message (Msg Ctr OGM) is the first step you need to follow before you can use the Message Center.

To enter Message Center mode, follow the steps below:

a Record your Message Center OGM

(Msg Ctr OGM).

b Press to activate the Message

Center.

Outgoing message (OGM) 9

Recording your OGM 9

You can record the following two different types of OGM:

 Msg Ctr OGM

This message will be played when a call is received. The caller will be able to leave a voice or fax message.

 F/T OGM

This message is played when a call is received and your machine is set to Fax/Tel mode. The caller will not be able to leave a message. See Fax/Tel OGM (Announcement) on page 69.

Your OGM must be less than 20 seconds long.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Msg Ctr. Press OK.

d Press a or b to choose OGM.

Press OK. The LCD prompts you to choose an OGM.

e Press a or b to choose either

Msg Ctr OGM or F/T OGM, then press

OK.

Note

If callers tell you they cannot leave a message on your machine, make sure you have chosen Msg Ctr OGM (not F/T OGM).

Message Center

f Press a or b to choose Record OGM.

Press OK.

g Record your message, using one of the

options below:

 (MFC-685CW only)

Pickup the handset, record your message, and replace the handset when finished.

 (MFC-885CW only)

Speak clearly toward the microphone to record your

message. Press Stop/Exit when finished.

The Message Center will play your OGM back to you.

h Press Stop/Exit.

Listening to your OGM 9

a Press Menu.

Erasing your OGM 9

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Msg Ctr. Press OK.

d Press a or b to choose OGM.

Press OK.

e Press a or b to choose either

Msg Ctr OGM or F/T OGM. Press OK.

f Press a or b to choose Erase OGM.

Press OK.

g Do one of the following:

 Press 1 to erase the OGM.  Press 2 to exit without erasing.

b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Msg Ctr. Press OK.

d Press a or b to choose OGM.

Press OK.

e Press a or b to choose Msg Ctr OGM or

F/T OGM.

Press OK.

f Press a or b to choose Playing OGM.

Press OK. Adjust the volume by pressing Volume

d or c .

g Press Stop/Exit.

h Press Stop/Exit.

Fax/Tel OGM (Announcement)9

If your machine is set to Fax/Tel receive mode this message will be played by your Brother machine to a caller. Unlike the TAD OGM, the caller will not be able to leave a message.

To record your Fax/Tel OGM follow the instructions on Outgoing message (OGM) on page 68 and choose F/T OGM (not Msg Ctr OGM).

If you need to review the steps for setting up the Fax/Tel receive mode, see Receive modes on page 42.

Activating Message Center mode 9

When the light glows, Message Center

mode is active. Press to enter MC mode.

Chapter 9

Managing your messages

Message indicator 9

The light flashes if there are any new messages waiting for you.

The LCD displays the total number of voice and fax messages stored in the Message Center memory.

Fax messages are only stored when Fax Storage or Fax Preview is turned on. See

Advanced fax operations (Black & White only) on page 73.

Playing voice messages 9

All messages are played in the order they were recorded. The LCD shows the number of the current message, the total number of messages, and the time and date the message was recorded.

Follow the steps below to listen to your voice messages:

a Press Play/Record or Play.

The following commands are available when playing messages:

l (RWD) Repeats a message. # (FWD)

Skips to the next message. Adjusts the volume.

Erasing incoming messages 9

To erase voice messages individually 9

a Press Play/Record or Play.

The machine will sound a two second beep and begins message playback. Each message is preceded by one long beep, and followed by two short beeps.

b To erase a specific message, press

Erase immediately after the two short beeps, or while the message is playing.

c Do one of the following:

 Press 1 to erase the message.  Press 2 to cancel.

d Press Stop/Exit.

To erase all of your messages 9

a Press Erase.

The LCD displays the following:

 Erase All Voice?

Yes i Press 1

No i Press 2

b Do one of the following:

 Press 1 to erase all of your voice

messages.

 Press 2 to cancel.

b Press Stop/Exit.

Message Center

Additional Message Center operations

Setting maximum time for incoming messages 9

Your machine’s default setting will save incoming messages up to 30 seconds long. To change this setting follow the steps below:

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Msg Ctr. Press OK.

d Press a or b to choose ICM Max.Time. e Press d or c to choose the maximum

time setting for incoming messages (30, 60, 120 or 180 seconds).

Press OK.

f Press Stop/Exit.

Setting toll saver 9

When the toll saver feature is on, the machine will answer after two rings if you do have voice or fax messages, and after four rings if you do not have any messages.

This way, when you call your machine for remote retrieval, if it rings three times, you have no messages and can hang up to avoid a toll charge.

The toll saver feature is only available when Message Center mode is on. When toll saver is On, it overrides your ring delay setting.

If you are using Distinctive Ring, do not use the Toll Saver feature.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Receive. Press OK.

d Press a or b to choose Ring Delay.

Press OK.

e Press a or b to choose Toll Saver. f Press d or c to choose On (or Off).

Press OK.

g Press Stop/Exit.

Chapter 9

ICM Recording Monitor 9

This feature lets you turn the speaker volume for voice messages On or Off. When you turn the monitor Off, you will not hear messages as they come in.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Setup Msg Ctr. Press OK.

d Press a or b to choose

ICM Rec.Monitr.

e Use d or c to choose Off or On.

Press OK.

f Press Stop/Exit.

Recording a conversation (MFC-685CW only) 9

If you are using the handset, you can record a telephone conversation by pressing Play/Record during the conversation. Your recording can be as long as the incoming message maximum time (up to 3 minutes). The other party will hear an intermittent beeping while recording. To stop recording, press Stop/Exit.

Advanced fax operations

You can only use one advanced fax operation at a time:

 Fax Forwarding  Paging  Fax Storage  Fax Preview  PC Fax Receive  Off

You can change your selection at any time. If received faxes are still in the machine’s memory when you change the advanced fax operations, an LCD question will appear. (See Changing Advanced Fax Operations on page 79.)

(Black & White only)

Fax Forwarding 10

When you choose Fax Forward, your machine stores the received fax in the memory. The machine will then dial the fax number you have programmed and forward the fax message.

g Press a or b to choose

Backup Print:On or Backup Print:Off.

Press OK.

Note

• If you choose Backup Print:On, the machine will also print the fax at your machine so you will have a copy. This is the safety feature in case there is a power failure before the fax is forwarded or a problem at the receiving machine.

• The machine can store faxes approximately 24 hours if there is a power failure.

• When Fax Forwarding is turned on your machine will only receive black & white faxes into memory. Color faxes will not be received, unless the sending machine converts them to black & white before sending.

h Press Stop/Exit.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Advanced Fax Operation. Press OK.

d Press a or b to choose

Fwd/Page/Store. Press OK.

e Press a or b to choose Fax Forward.

Press OK.

f Enter the forwarding number (up to 20

digits). Press OK.

Chapter 10

Paging 10

When you choose Paging, your machine dials the pager number you have programmed, and then dials your PIN (Personal identification Number). This activates your pager so you will know that you have a fax message in the memory.

If you have set Paging, a backup copy of the received fax will automatically be printed at the machine.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Advanced Fax Operation. Press OK.

d Press a or b to choose

Fwd/Page/Store. Press OK.

g Do one of the following:

 If your pager needs a PIN, enter the

PIN, press #, press Redial/Pause, and then enter your fax number followed by # #.

Press OK. For example, press:

1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 # #

 If you do not need a PIN, press:

Redial/Pause, and then enter your fax number followed by # #. Press OK.

For example, press:

Redial/Pause 1 8 0 0 5 5 5 6 7 8 9 # #

h Press Stop/Exit.

Note

• You cannot change a paging number or PIN remotely.

e Press a or b to choose Paging.

Press OK.

f Enter your pager phone number

followed by # # (up to 20 digits). Press OK. Do not include the area code if it is the same as that of your machine. For example, press: 1 8 0 0 5 5 5 1 2 3 4 # #.

• If Paging is turned on your machine cannot receive a color fax unless the sending machine converts it to black & white.

• If you want to be paged for voice messages, make sure you pressed MC on/off key to turn the Message Center on.

Advanced fax operations (Black & White only)

Fax Storage 10

If you choose Fax Storage, your machine stores the received fax in the memory. You will be able to retrieve fax messages from another location using the remote retrieval commands.

If you have set Fax Storage, a backup copy will automatically be printed at the machine.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Advanced Fax Operation. Press OK.

d Press a or b to choose

Fwd/Page/Store. Press OK.

e Press a or b to choose Fax Storage.

Press OK.

f Press Stop/Exit.

Note

If Fax Storage is turned on your machine cannot receive a color fax unless the sending machine converts it to black & white.

Fax Preview 10

How to preview a received fax10

If you choose Fax Preview you can view received faxes on the LCD by pressing the Fax Preview key. When the machine is in Ready mode, a popup message will appear on the LCD to alert you of new faxes. You can continue all operations.

Setting Fax Preview 10

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Advanced Fax Operation. Press OK.

d Press a or b to choose

Fwd/Page/Store. Press OK.

e Press a or b to choose Fax Preview.

Press OK.

f Press Stop/Exit.

Note

When Fax Preview is turned on your machine can only print the color faxes it receives. It cannot store them in memory.

Using a fax preview 10

When you receive a fax, you will see the popup message on the LCD. (For example: New Fax(es): 02)

a Press Fax Preview.

You can see the new fax list.

Note

You can also see your old fax list by pressing

. Press # to go back to your new fax list.

Chapter 10

b Press a or b to choose the fax you want

to see. Press OK.

Note

• If your fax is large there may be a delay before it is displayed on the LCD.

• The LCD will show the current page number and total pages of the fax message. When your fax message is over 99 pages the total number of pages will be shown as “XX“.

c Press Stop/Exit.

When a fax is open the control panel keys will perform the operations shown below.

Key Description

Enlarge the fax.

Reduce the fax.

a or b Scroll vertically. d or c Scroll horizontally.

Rotate the fax clockwise.

Delete the fax.

Press 1 to confirm.

Go back to the previous page.

How to delete all faxes in the list 10

a Press Fax Preview. b Press a or b to choose Delete All.

Press OK. Then, confirm the Delete by pressing 1.

How to print all faxes in the list 10

a Press Fax Preview. b Press a or b to choose Print All.

Press OK.

Black Start

Go to the next page.

Go to the next step. (Print, Back and Exit are

available.)

Go back to the fax list.

Print the fax. Press 1 to print the whole

message or 2 to print the current page only.

(After printing, you can choose to delete or keep the fax.)

Advanced fax operations (Black & White only)

How to preview an outgoing fax

You can preview a fax message before you send it. You must set the Real Time Transmission and Polling RX to off before you use this feature.

a Press (Fax).

b Load the document. c Enter the fax number using the dial pad

or Speed Dial.

d Press Fax Preview.

The machine starts scanning the document and the outgoing fax appears on the LCD. When the fax is open the control panel keys will perform the operations shown below.

Key Description

Enlarge the fax.

Reduce the fax.

a or b Scroll vertically. d or c Scroll horizontally.

Rotate the fax clockwise.

Go back to the previous page.

Go to the next page.

Note

If you preview a color fax before it is sent, you will only be able to send it in black & white. To send a color fax do not press the Fax Preview key.

e Press Black Start.

PC Fax Receive 10

If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes.

Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory. The number of received faxes that are stored in the memory will appear at the bottom left side of the LCD.

When you start your PC and the PC-FAX Receiving software runs, your machine transfers your faxes to your PC automatically.

To transfer the received faxes to your PC you must have the PC-FAX Receiving software running on your PC. (For details, see PC-FAX receiving in the Software User’s Guide on the CD-ROM.)

If you choose Backup Print:On the machine will also print the fax.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Advanced Fax Operation. Press OK.

d Press a or b to choose

Fwd/Page/Store. Press OK.

e Press a or b to choose

PC Fax Receive. Press OK.

Note

The fax message in the memory will be sent and then erased when you press Black Start.

f Press a or b to choose <USB> or the PC

you want to receive. Press OK.

g Press a or b to choose

Backup Print:On or Backup Print:Off.

Press OK.

Chapter 10

h Press Stop/Exit.

Note

• PC Fax Receive is not supported in the

Mac OS

• Before you can set up PC Fax Receive you must install the MFL-Pro Suite software on you PC. Make sure your PC is connected and turned on. (For details see PC-FAX Receiving in the Software User’s Guide on the CD-ROM.)

• In the event of a power failure, the machine will store your faxes in the memory for approximately 24 hours. However, if you choose Backup Print:On the machine will print the fax, so you will have a copy if there is a power failure before it is sent to the PC.

• If you get an error message and the machine cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC. (For details, see Error messages on page 138.)

Changing the destination PC 10

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Advanced Fax Operation. Press OK.

d Press a or b to choose

Fwd/Page/Store. Press OK.

e Press a or b to choose

PC Fax Receive. Press OK.

f Press a or b to choose Change.

Press OK.

g Press a or b to choose <USB> or the PC

you want to receive. Press OK.

• When PC Fax Receive is turned on only black & white faxes can be received into the memory and sent to the PC. Color faxes will be received in real time and printed in color.

h Press a or b to choose

Backup Print:On or Backup Print:Off.

Press OK.

i Press Stop/Exit.

Advanced fax operations (Black & White only)

Turning off Advanced Fax Operations

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Advanced Fax Operation. Press OK.

d Press a or b to choose

Fwd/Page/Store. Press OK.

e Press a or b to choose Off.

Press OK.

f Press Stop/Exit.

Note

The LCD will give you more options if there are received faxes still in your machine’s memory. (See Changing Advanced Fax Operations on page 79.)

Changing Advanced

Fax Operations

If received faxes are left in your machine's memory when you change the Advanced Fax Operations, the LCD will ask you one of the following questions:

 Erase All Fax?

Yes i Press 1

No i Press 2

 Print All Fax?

Yes i Press 1

No i Press 2

• If you press 1, faxes in the memory will be erased or printed before the setting changes. If a backup copy has already been printed it will not be printed again.

• If you press 2, faxes in the memory will not be erased or printed and the setting will be unchanged.

If received faxes are left in the machine's memory when you change to PC Fax Receive from another option [Fax Forward, Paging, Fax Storage or Fax Preview], press a or b to choose the PC.

The LCD will ask you the following message:

 Send Fax to PC?

Yes i Press 1

No i Press 2

• If you press 1, faxes in the memory will be sent to your PC before the setting changes. You will be asked if you want to turn on Backup Print. (For detail, see PC Fax Receive on page 77.)

• If you press 2, faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged.

Chapter 10

Remote Retrieval 10

You can call your machine from any touch tone telephone or fax machine, then use the remote access code and remote commands to retrieve fax messages.

Setting a Remote Access Code 10

The remote access code lets you access the remote retrieval features when you are away from your machine. Before you can use the remote access and retrieval features, you have to set up your own code. The factory default code is inactive code (---l).

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Advanced Fax Operation. Press OK.

d Press a or b to choose

Remote Access.

e Enter a three-digit code using numbers

0-9, l, or #. Press OK. (The preset ‘l’ cannot be changed.)

Note

Do not use the same code as your Fax Receive Code (l 5 1) or Telephone Answer Code (# 5 1). (See Using external and extension telephones on page 58.)

f Press Stop/Exit.

Using your Remote Access Code 10

a Dial your fax number from a touch tone

telephone or another fax machine.

b When your machine answers, enter

your remote access code (3 digits followed by l) at once.

c The machine signals if it has received

messages:

 1 long beep — Fax messages

 2 long beeps — Voice messages

 3 long beeps — Fax & Voice

messages

 No beeps — No messages

d When the machine gives two short

beeps, enter a command. The machine will hang up if you wait longer than 30 seconds to enter a command. The machine will beep three times if you enter an invalid command.

e Press 9 0 to reset the machine when you

have finished.

f Hang up.

Note

If your machine is set to Manual mode and you want to use the remote retrieval features, wait about 2 minutes after it starts ringing, and then enter the remote access code within 30 seconds.

Note

You can change your code at any time by entering a new one. If you want to make your code inactive, press Clear/Back in step e to restore the inactive setting (---l) and press OK.

Advanced fax operations (Black & White only)

Remote Fax commands 10

Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command.

Remote commands Operation details 91 Playing Voice messages After one long beep, the machine plays the ICM.

1 Repeat or Skip Backward Press 1 while listening to an ICM to repeat it. If you press 1

before a message, you will hear the previous message. 2 Skip Forward While playing the ICM, you can skip to the next message. 9 STOP Playing Stop Playing the ICM.

93 Erase all ICM If you hear one long beep, the erase is accepted. If you hear

three short beeps, you cannot erase it because all voice

messages have not been played, or there are no voice

messages to erase.

*This code erases all recorded messages, not one at a time.

94 Play and Record OGM in Memory

1 Play 1 Msg Ctr OGM The machine plays the selected OGM. You can stop playing

2 F/T OGM

2 Record 1 Msg Ctr OGM After one long beep, you can record the selected OGM. You

2 F/T OGM

95 Change the Fax Forwarding,

Paging or Fax Storage settings

1 OFF You can choose Off after you have retrieved or erased all

2 Fax Forwarding One long beep means the change is accepted. If you hear 3 Paging 4 Fax Forwarding number 6 Fax Storage

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to receive stored

3 Erase faxes from the memory If you hear one long beep, fax messages have been erased

97 Check the receiving status

1 Fax You can check whether your machine has received any 2 Voice

the OGM by pressing 9.

will hear the message played once. You can stop recording

the message by pressing 9.

your messages.

three short beeps, you cannot change it because something

has not been set up (for example, a Fax Forwarding or

Paging number has not been registered). You can register

your Fax Forwarding number by entering 4. (See Changing

your Fax Forwarding number on page 82.) Once you have

registered the number, Fax Forwarding will work.

fax messages. (See Retrieving fax messages on page 82.)

from the memory.

faxes or voice messages. If yes, you will hear one long

beep. If no, you will hear three short beeps.

Chapter 10

Remote commands Operation details

98 Change the Receive Mode

1 Msg Ctr If you hear one long beep, your change has been accepted. 2 Fax/Tel 3 Fax Only

90 Exit Pressing 9 0 allows you to exit remote retrieval. Wait for the

long beep, then replace the handset.

Retrieving fax messages 10

You can call your machine from any touch tone telephone and have your fax messages sent to a fax machine. Before you use this feature, you have to turn on Fax Storage.

a Dial your fax number. b When your machine answers, enter

your remote access code (3 digits followed by l) at once. If you hear one long beep, you have messages.

c When you hear two short beeps, press

962.

d Wait for the long beep, enter the number

(up to 20 digits) of the remote fax machine you want your fax messages sent to using the dial pad, then enter # #.

Note

You cannot use l and # as dial numbers. However, press # if you want to create a pause.

e Hang out after you hear your machine

beep. Your machine will call the other fax machine, which will then print your fax messages.

Changing your Fax Forwarding number 10

You can change the default setting of your fax forwarding number from another touch tone telephone or fax machine.

a Dial your fax number. b When your machine answers, enter

your remote access code (3 digits followed by l) at once. If you hear one long beep, you have messages.

c When you hear two short beeps, press

954.

d Wait for the long beep, enter the new

number (up to 20 digits) of the remote fax machine you want your fax messages forwarded to using the dial pad, then enter # #.

Note

Do not use l and # as dial numbers. However, press # if you want to create a pause.

e Press 9 0 to reset the machine when you

have finished.

f Hang up after you hear your machine

beep.

Printing Reports 11

Fax reports 11

You need to set up the Transmission Verification Report and Journal Period using the Menu keys.

Transmission Verification Report 11

You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK). If you choose On or On+Image, the report will print for every fax you send.

If you send a lot of faxes to the same place, you may need more than the job numbers to know which faxes you must send again. Choosing On+Image or Off+Image will print a section of the fax's first page on the report to help you remember.

When the Transmission Verification Report is turned Off or Off+Image, the Report will only print if there is a transmission error, with NG in the RESULT column.

a Press Menu. b Press a or b to choose Fax.

Press OK.

c Press a or b to choose

Report Setting. Press OK.

d Press a or b to choose Transmission.

Fax Journal (activity report) 11

You can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to

Off

, you can still print the report by following the steps on The factory setting is

How to print a report on page 84

Every 50 Faxes

a Press Menu. b Press a or b to choose Fax.

Press OK.

Press a or b to choose Press OK.

Press a or b to choose

Report Setting

Journal Period

e Press d or c to choose an interval.

Press OK. (If you choose 7 days, the LCD will ask you to choose the first day for the 7-day countdown.)

 6, 12, 24 hours, 2 or 7 days

The machine will print the report at the chosen time and then erase all jobs from its memory. If the machine's memory becomes full with 200 jobs before the time you chose has passed, the machine will print the Journal early and then erase all jobs from the memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from the memory.

 Every 50 Faxes

e Press d or c to choose On, On+Image,

Off or Off+Image.

Press OK.

f Press Stop/Exit.

The machine will print the Journal when the machine has stored 50 jobs.

f Enter the time to start printing in 24-hour

format. Press OK. (For example: enter 19:45 for 7:45 PM.)

g Press Stop/Exit.

Chapter 11

Reports 11

The following reports are available:

 Transmission

Prints a Transmission Verification Report for your last transmission.

 Help List

A help list about how to quickly program your machine.

 Quick Dial

Lists names and numbers stored in the Speed Dial memory, in alphabetical or numerical order.

 Fax Journal

Lists information about the last incoming and outgoing faxes. (TX: Transmit.) (RX: Receive.)

 User Settings

Lists your settings.

 Network Config

Lists your Network settings.

How to print a report 11

a Press Menu. b Press a or b to choose

Print Reports. Press OK.

c Press a or b to choose the report you

want. Press OK.

d Press Black Start. e Press Stop/Exit.

Brother MFC-685CW, MFC-885CW User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Brother numbers

Register your product

FAQs (frequently asked questions)

For Customer Service

Ordering accessories and supplies

Compilation and Publication Notice

Table of Contents

General Information 1

Using the documentation

Symbols and conventions used in the documentation 1

Viewing Documentation 1

How to find Scanning instructions 1

How to find Network setup instructions 1

How to find Scanning instructions 1

How to find Network setup instructions 1

Control panel overview 1

LCD display screen 1

Basic Operations 1

Loading documents and paper 2

Loading documents 2

Using ADF 2

Recommended environment 2

Document Sizes Supported 2

How to load documents 2

Using the scanner glass 2

Document Sizes Supported 2

How to load documents 2

Scannable area 2

Acceptable paper and other media

Recommended media 2

Handling and using media 2

Paper capacity of the output paper tray 2

Choosing the right media 2

Paper type and size for each operation 2

Paper weight, thickness and capacity 2

Loading paper and other media

Loading envelopes and post cards 2

About envelopes 2

How to load envelopes and post cards2

Loading photo paper 2

Removing small printouts from the machine 2

Printable area 2

General setup 3

On/Off key 3

Turning the machine off 3

Turning the machine on 3

On/Off setting 3

Mode Timer 3

Paper settings 3

Paper Type 3

Paper Size 3

Volume Settings 3

Ring Volume 3

Setting the Ring Volume from the menu 3

Beeper Volume 3

Speaker Volume 3

Handset Volume (MFC-685CW only) 3

Choosing the Handset Volume (For Volume Amplify) (MFC-685CW only) 3

Setting Volume Amplify (MFC-685CW only) 3

Automatic Daylight Savings Time

LCD display 3

LCD Contrast 3

Setting the Dim Timer for the backlight 3

Setting the backlight brightness 3

Setting the Off Timer 3

Setting the Wallpaper 3

Security features 4

Memory Security 4

Setting and changing the memory security password 4

Setting a password for the first time 4

Changing your memory security password

Turning on the memory security lock 4

Turning off the memory security 4

Sending a fax 5

Entering Fax mode 5

Faxing from the ADF 5