Brother IntelliFAX 1270e User Manual

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OWNER'S MANUAL

FAX-1270e

Page 2

If You Need to Call Customer Service

Please complete the following information for future reference:

Model: FAX-1270e

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the rear of the unit. Retain

this OWNER’S MANUAL with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.

Page 3

Brother Numbers

IMPORTANT NOTE:

For technical and operational assistance , you must call the country where you purchased the fax machine. Calls must be made from within that country .

Brother fax-back system (USA Only)

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve difficulty with your fax machine using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system, and an index of fax-back subjects.

In USA:

The Brother fax-back system number has been preprogrammed on One Touch key 1 .

1-800-521-2846

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at:

http://www.brother.com

For Customer Service

In USA:

In Canada:

Dealers/Service Centers (For USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (For Canada Only)

For service center addresses in Canada, call 1-877-BROTHER.

1-800-284-4329 (voice) 1-908-575-8790 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

1-877-BROTHER (voice) (514) 685-4898 (fax) (514) 685-6464 (voice) (

In Montreal

)

BROTHER NUMBERS

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Ordering Accessories and Supplies

IMPORTANT NOTE:

For technical and operational assistance , you must call the country where you purchased the fax machine. Calls must be made from within that country .

For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother:

In USA:

In Canada: 1-877-BROTHER (voice)

1-888-879-3232 (voice) 1-800-947-1445 (fax)

DESCRIPTION

Thermal Print Cartridge PC201 2-PK Refill Rolls PC202RF 4-PK Refill Rolls PC204RF Telephone Line Cord LG3077001 Telephone Handset UF6857010 Handset Curled Cord UL8019014 Paper Wire Extension UL6856000 Document Support UF8048004 Paper Support UF8247004 Owner’s Manual LE5845001 Surge Protection Device with Telephone

Line Protection (2 outlets) Surge Protection Device with Telephone

Line Protection (8 outlets)

QPD 120

FX 120

ITEM

ORDERING ACCESSORIES AND SUPPLIES

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Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of International

Business Machines Corporation. Microsoft, MS-DOS, Windows and Windows NT are registered trademarks of

Microsoft in the U.S. and other countries.

All other terms and brand and product names mentioned in this manual are registered trademarks of their respective companies.

NOTICE – DISCLAIMER OF WARRANTIES

iii

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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This warranty is given only to the first enduse purchaser of the accompanying product (referred to in this warranty as “this Product”).

What is covered: Brother warrants to you

for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 1 year from the date you purchased this product. The “Warranty Period” for consumable items, such as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.

What is NOT covered: Warranty WILL BE

VOID by Brother for repairs or replacements made necessary due to the following: (1) If the Product was not purchased from an authorized Brother reseller within the United States, (2) The Product has been serviced or modified by anyone other than an Authorized Service Representative of Brother, (3) The serial number has been modified, defaced or removed from this Product, (4) Non-Brother

brand or non-Brother approved parts, supplies, power supplies or other accessories have been used with this Product, (5) Any damage caused by accident, neglect, abuse or misuse or, the recommended monthly volume has been exceeded, (6) Damages caused as a result of modification, alteration or repairs performed by anyone other than a Brother Authorized Service Representative. (7) NOT COVERED UNDER WARRANTY ARE: Consumable items, for example (including, but not limited to): ribbons, ink or toner cartridges, toner drum units, print heads, cleaning and/or instances where no defects in material or workmanship are found in the Product, etc. (8) Damage caused by improper connection and/ or disconnection of the Product; failure of the operator to follow operational instructions, improper set up of the Product.

What to do if you think your Product is defective:

Call our Customer Service Hotline at 1-800-284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with a copy of your

dated bill of sale showing that this Product was purchased within the United States.

For the name of your Brother Authorized Service Center, call 1-800-521-2846. After contacting the Brother Authorized Service Center, you may be required to deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

What Brother will do: Brother (or its

Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.

Exchange Service:

When an exchange is authorized, Brother will exchange of your non working Product with a refurbished or remanufactured product that conforms to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your

has not been sufficiently validated with a copy of the proof of purchase (bill of sale).

original Product has expired or

FAX LIMITED WARRANTY

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BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill.

Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return air bill, signed by the courier.

Limitations:

Repair or replacement as described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement,

liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It is the

final expression and the exclusive and only statement

replaces all other agreements and understandings that you may have with Brother or its representatives.

This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

of Brother’s obligations to you. It

Brother shall not be

Product Support: Toll-free Customer Service

and technical support is available for hardware operational assistance at 1-800-284-4329. At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our fax-back system at 1-800-521-2846 or Brother’s Internet Web Site (www.brother.com). Now you can visit us on-line (www.brothermall.com), your complete source for genuine Brother Accessories and Supplies.

BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. BRIDGEWATER, NEW JERSEY 08807-0911

Please record your model and serial number and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service.

Model #___________________________ Serial # ___________________________ Date of purchase: ___________________ Store where purchased: ______________ Location of store: ___________________

Important: We recommend that you keep all

original packing materials, in the event that you ship this product.

FAX LIMITED WARRANTY

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BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(For Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-877-BROTHER. Within Montreal, please call (514) 685-6464. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

LIMITED WARRANTY (CANADA)

Page 9

Introduction..................................................................................... 1-1

Using This Manual..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

FAX-1270e Control Panel Overview......................................... 1-2

About Fax Machines .................................................................. 1-4

Custom Features .................................................................. 1-4

Do You Have Voice Mail on the Phone Line? ............... 1-4

Why Should There Be Trouble? ..................................... 1-4

How Can You Avoid Possible Problems? ...................... 1-4

Fax Tones and Handshake................................................... 1-4

Error Correction Mode (ECM)............................................ 1-5

Test Sheet Procedure and Product Registration

(For USA Only)................................................................. 1-5

Location and Connections .............................................................. 2-1

Choosing a Location................................................................... 2-1

Packing List................................................................................ 2-2

Assembly.................................................................................... 2-3

Attach the Document Support ............................................. 2-3

Attach the Paper Wire Extension ........................................ 2-3

Attach the Paper Support..................................................... 2-3

Load the Paper..................................................................... 2-4

Acceptable Paper................................................................. 2-4

Connections................................................................................ 2-5

Connecting the Machine...................................................... 2-5

Special Line Considerations................................................ 2-6

Roll Over Phone Lines.................................................... 2-6

Two-Line Phone System................................................. 2-6

Converting Telephone Wall Outlets ............................... 2-6

Installing Brother Machine, External Two-Line TAD

and Two-Line Telephone.............................................. 2-7

Multi-Line Connections (PBX) ........................................... 2-7

If You Are Installing the Fax Machine to Work with a

PBX: ............................................................................. 2-8

Custom Features on Your Phone Line................................. 2-8

Custom Features on a Single Line .................................. 2-8

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Connecting an External Telephone Answering Device

(TAD)................................................................................ 2-9

Sequence ......................................................................... 2-9

Connections................................................................... 2-10

Outgoing Message (OGM) on an External TAD.......... 2-10

Connecting an External Telephone.................................... 2-10

On-Screen Programming................................................................ 3-1

User-Friendly Programming....................................................... 3-1

Menu Selection Table.......................................................... 3-1

Alternating Displays............................................................ 3-1

Navigation Keys......................................................................... 3-2

Initial Setup...................................................................................... 4-1

Getting Started............................................................................ 4-1

Setting Date and Time......................................................... 4-1

Setting Station ID ................................................................ 4-1

Details for Entering Text................................................. 4-2

Inserting Spaces .............................................................. 4-2

Making Corrections......................................................... 4-3

Repeating Letters ............................................................ 4-3

Special Characters and Symbols..................................... 4-3

Setting the Speaker Volume ................................................ 4-3

Choosing the Handset Volume (For Volume Amplify) ...... 4-4

Setting Volume Amplify ..................................................... 4-5

Setting the Ring Volume ..................................................... 4-5

Setting Beeper Volume........................................................ 4-5

Memory Storage .................................................................. 4-6

Setting Tone/Pulse Dialing Mode ....................................... 4-6

Setting Up Your Area Code (USA Only)............................ 4-6

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Setup Receive................................................................................... 5-1

Basic Receiving Operations ....................................................... 5-1

Select Receive Mode ........................................................... 5-1

To select or change your Receive Mode......................... 5-2

Setting Ring Delay .............................................................. 5-3

Setting F/T Ring Time......................................................... 5-3

Easy Receive ....................................................................... 5-4

Printing a Reduced Incoming Fax ....................................... 5-4

Recommended Reductions.............................................. 5-5

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Setting Paper Size................................................................ 5-5

Advanced Receiving Operations................................................ 5-6

Operation from External or Extension Telephone............... 5-6

For FAX/TEL Mode Only .............................................. 5-6

Changing Remote Codes................................................. 5-6

To Change Remote Codes .............................................. 5-6

Printing a Fax in Memory.................................................... 5-7

Polling.................................................................................. 5-7

Setting Up Polling Receive ................................................. 5-7

Setting Up Sequential Polling Receive................................ 5-8

Setup Send ....................................................................................... 6-1

Before You Begin....................................................................... 6-1

Automatic Document Feeder (ADF)................................... 6-1

Manual Transmission .......................................................... 6-2

Automatic Transmission...................................................... 6-2

Manual and Automatic Fax Redial...................................... 6-2

Quick-Scan Fax Transmission............................................. 6-3

Basic Sending Operations .......................................................... 6-3

Composing Electronic Cover Page...................................... 6-3

Cover Page for Next Fax Only........................................ 6-4

Always Send a Cover Page............................................. 6-4

Using a Printed Cover Page ............................................ 6-5

Composing Your Own Comments.................................. 6-5

Contrast................................................................................ 6-6

Resolution............................................................................ 6-6

Advanced Sending Operations................................................... 6-6

Overseas Mode .................................................................... 6-6

Call Reservation / Call Back Message ............................... 6-7

Print Sample Call Back Message ........................................ 6-7

Delayed FAX....................................................................... 6-8

Setting Up for Polled Transmit............................................ 6-8

Canceling a Scheduled Job.................................................. 6-9

Interrupting Delayed Fax and Polled Transmit Jobs ........... 6-9

Auto Dial Numbers and Dialing Options...................................... 7-1

Storing Numbers for Easy Dialing............................................. 7-1

Storing One Touch Dial Numbers....................................... 7-1

Storing Speed Dial Numbers............................................... 7-2

Changing One Touch and Speed Dial Numbers.................. 7-3

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Setting Up Groups for Broadcasting ................................... 7-3

Dialing Options .......................................................................... 7-4

Manual Dialing.................................................................... 7-4

One Touch Dialing .............................................................. 7-4

Speed Dialing ...................................................................... 7-5

Dialing Access Codes and Credit Card Numbers................ 7-5

Search .................................................................................. 7-6

Redial................................................................................... 7-6

Broadcasting........................................................................ 7-6

Next-Fax Reservation.......................................................... 7-7

Multiple Resolution Transmission ...................................... 7-7

Pause.................................................................................... 7-8

Hold ..................................................................................... 7-8

Tone/Pulse ........................................................................... 7-8

Telephone Services .......................................................................... 8-1

Custom Features......................................................................... 8-1

Distinctive Ring................................................................... 8-1

What Does Your Telephone Company’s

“Distinctive Ring” Do?................................................. 8-1

What Does Brother’s “Distinctive Ring” Do? ................ 8-1

Do You Have Voice Mail?.............................................. 8-2

Before You Choose the Ring Pattern to Register ........... 8-2

Very Important................................................................ 8-3

Registering the Distinctive Ring Pattern......................... 8-3

Caller ID .............................................................................. 8-3

Caller ID Log .................................................................. 8-3

Printing the Caller ID Log .............................................. 8-4

Viewing the Caller ID Log.............................................. 8-4

Returning a Call from the Log ........................................ 8-4

Registering a Caller ID Number ..................................... 8-5

Call Waiting Caller ID......................................................... 8-6

Remote Fax Options........................................................................ 9-1

Fax Forwarding/Paging .............................................................. 9-1

Programming a Fax Forwarding Number............................ 9-1

Programming Paging Number............................................. 9-1

Setting Fax Storage .................................................................... 9-2

Backup Print ........................................................................ 9-2

Changing the Remote Retrieval Access Code............................ 9-3

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Remote Retrieval........................................................................ 9-3

Using Remote Retrieval Access Code................................. 9-3

Remote Commands ............................................................. 9-4

Retrieving Fax Messages..................................................... 9-5

Changing Fax Forwarding Number..................................... 9-5

Making Copies............................................................................... 10-1

Copy Operations....................................................................... 10-1

Using the Fax Machine as a Copier ......................................... 10-1

Making a Single Copy....................................................... 10-1

Multiple Copies ................................................................. 10-2

Reducing and Enlarging Copies ........................................ 10-2

Printing Reports............................................................................ 11-1

Fax Settings and Activity ......................................................... 11-1

Customizing the Transmission Verification Report.......... 11-1

Setting the Fax Activity Report Interval ........................... 11-1

Using the Quick-Scan/Reports Key................................... 11-2

Important Information ................................................................. 12-1

Standard Telephone and FCC Notices ..................................... 12-1

International ENERGY STAR

Industry Canada Compliance Statement

(For Canada Only) ...................................................... 12-2

Federal Communications Commission Compliance

Notice (For USA Only) .............................................. 12-2

Important....................................................................... 12-2

Important Safety Instructions........................................ 12-3

Compliance Statement

.... 12-2

Troubleshooting and Routine Maintenance ............................... 13-1

Troubleshooting ....................................................................... 13-1

Error Messages .................................................................. 13-2

Clearing Jams .................................................................... 13-4

Replacing the Print Cartridge ............................................ 13-5

If You Are Having Difficulty with Your Fax Machine..... 13-6

Printing or Receiving Faxes.......................................... 13-6

Phone Line or Connections........................................... 13-7

Sending Faxes ............................................................... 13-7

Handling Incoming Calls .............................................. 13-8

Routine Maintenance................................................................ 13-9

Page 14

Cleaning the Scanner......................................................... 13-9

Cleaning the Print Head................................................... 13-10

Packing and Shipping the Machine........................................ 13-11

Specifications ................................................................................... S-1

Glossary........................................................................................... G-1

Index ..................................................................................................I-1

Remote Retrieval Access Card...................................................... R-1

xii

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Introduction

Using This Manual

Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.

Additionally, your fax machine can print a list of basic operational steps and explanations. (See Using the Quick-Scan/Reports Key, page 11-2.)

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature by checking the Index at the back of this manual. Also, throughout this manual, you’ll see special symbols alerting you to important information, cross-references, and warnings. Illustrations of some screen displays also help you choose the correct key-presses.

Conventions Used in this Manual

Throughout this manual you’ll see special symbols alerting you to important information, warnings, and actions to perform. For clarification, and to help you choose the correct key presses, we’ve added illustrations of some LCD messages.

boldface Bold typeface identifies a specific key on the fax machine control panel. italics Italics typeface emphasizes an important point, or refer you to

bubble dot Bubble Dot typeface identifies the messages on the LCD of the fax

FAX-1270e Control Panel Overview

Liquid Crystal Display (LCD)

Displays messages to help you set up and operate your fax machine.

Shift

This key is used to access the "7" through "12" One Touch numbers.

One Touch Dial Keys

These six keys give you instant access to twelve previously stored phone numbers.

Copy Keys

Enlarge/Reduce

Use this key to enlarge or reduce copies depending on the ratio you select: 150%, 125%, 120%, 100%, 93%, 87%, 75% or 50%. To reduce the image size automatically, select AUTO.

Sort

Use this key when you want multiple copies of a multiple page original in order.

5 7

Copy

Makes a copy.

Telephone Keys

Redial/Pause

Re-dial the last number called. Also inserts a pause in autodial numbers.

Hook

Lets you dial telephone and fax numbers without lifting the handset.

Search/Speed Dial

Lets you dial stored phone numbers by pressing a two-digit number. Also, lets you look up numbers stored in the dialing memory.

Hold/Caller ID

Lets you place calls on hold. Also, lets you view or print the Caller ID list.

Dial Pad

Dials phone and fax numbers, and can be used as a keyboard for entering information into the fax machine.

1 - 2

INTRODUCTION

Page 17

7 8

FAX Keys

Receive Mode

Use to select how the fax machine will handle incoming calls.

Resolution

Sets the resolution when you send a fax or make a copy.

Quick-Scan/Reports

Lets you take advantage of memory transmission. Also, accesses the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission, Telephone Index List, User Settings and Memory Status List.

Fax Start

Starts an operation, such as sending a fax.

Navigation Keys:

Menu/Set

Lets you access the Menu and Programming mode and stores your settings in the fax machine.

Press to scroll forward or backward to set a menu selection. Also, you can use these keys to do an alphabetical search for the names of stored numbers.

Volume

Press to scroll through the menus and options. When using the speaker, ring or handset, you can press these keys to adjust the volume.

Stop/Exit

Stops a fax, cancels an operation or exits from Menu mode.

INTRODUCTION

1 - 3

Page 18

About Fax Machines

If you’re a first-time fax machine user, fax operation might seem a little mysterious. You’ll soon get used to the unusual fax tones on your phone line, and be able to send and receive faxes easily.

Custom Features

Do You Have Voice Mail on the Phone Line?

If you have Voice Mail on the phone line on which you will install your new fax machine, there is a strong possibility that Voice Mail and the fax machine will conflict

with each other while receiving incoming calls.

Why Should There Be Trouble?

Since both fax machines and Voice Mail pick up the line at the number of rings you have set, each of them has the ability to keep the other from receiving calls. For example, if your Voice Mail is set to answer after two rings and your fax machine is set to answer after four, your Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered.

How Can You Avoid Possible Problems?

A very good way to avoid problems like the one mentioned previously is to get a second phone number on your present phone line. Many people with Voice Mail opt

for this choice, which is called “Distinctive Ring,” and they are very satisfied with it. For details about this type of custom service, please see Distinctive Ring, page 8-1.

Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother fax machine is designed to work in tandem with an answering machine or TAD (telephone answering device). (See Connecting an External Telephone Answering Device (TAD), page 2-9.)

Fax Tones and Handshake

When someone is sending a fax, the fax machine sends fax calling tones (CNG tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial, and then press Fax Start, and they continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these soft beeps each time you answer a phone on your fax line, so you know if you are receiving a fax message.

1 - 4

INTRODUCTION

Page 19

The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows

RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every

call automatically with fax receiving tones. Even if the other party hangs up, your fax machine continues to send the “chirps” for about 40 seconds, and the LCD continues to display RECEIVE. To cancel the receiving mode, press Stop/Exit.

When your fax machine answers in FAX/TEL Mode, the fax machine listens for CNG tones and then responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialed. Therefore, it’s important for the receiving machine to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your fax line, your TAD will determine the number of rings before the call is answered. Pay special attention to the directions in the Installation chapter for connecting a TAD to your fax machine.

Error Correction Mode (ECM)

The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.

Sufficient memory must be available in your fax machine for this feature to work.

Test Sheet Procedure and Product Registration (For USA Only)

After programming your Station ID, please fill out the TEST SHEET included with your fax machine, and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed. To get a response, you must have set up your Station ID. (See Setting Station ID, page 4-1 in the Owner’s Manual.)

When your TEST SHEET is received, a Confirmation Sheet and Product Registration form will be sent back to your machine. Please fill out the form and return it to complete your registration.

USA: 1-908-685-9283 (fax)

INTRODUCTION

1 - 5

Page 20

Caution

■ Never install telephone wiring during a lightning storm.

■ We recommend that this product be used with a surge protection device to protect the

■ Never install a telephone jack in a wet location unless the jack is specifically designed

■ Never touch telephone wires or terminals that are not insulated unless the telephone

■ Use caution when installing or modifying telephone lines.

■ Avoid using a telephone (other than a cordless type) during an electrical storm. There

■ Do not use the telephone to report a gas leak in the vicinity of the leak.

■ For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the

Location and Connections

product against lightning storms.

for a wet location.

line has been disconnected at the network interface.

may be a remote risk of electric shock from lightning.

equipment and should be easily accessible.

Choosing a Location

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the fax machine near a telephone jack and a standard, grounded power outlet.

■ Avoid placing your machine in a high-traffic area.

■ Do not place near heaters, air conditioners, water, chemicals or refrigerators.

■ Do not expose the fax machine to direct sunlight, excessive heat, moisture or dust.

■ Do not connect your machine to electrical outlets controlled by wall switches or

automatic timers. Disruption of power can wipe out information in the unit’s memory.

■ Do not connect your machine to electrical outlets on the same circuit as large

appliances or other equipment that might disrupt the power supply.

■ Avoid interference sources, such as speakers or the base units of cordless phones.

2 - 1

LOCATION AND CONNECTIONS

Page 21

Packing List

Make sure you have the following items:

Paper Wire

Extension

Telephone

Line Cord

Document Support

Paper Support

Telephone

Handset

Curled Cord

One Touch

Name Labels

If an item is missing, call Brother Customer Service at

Note

1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in

910

11 12

Owner’s

Manual

Starter

Printing Cartridge (up to 100 pages)

Quick Setup Guide

Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.

Whenever you transport the fax machine, use the packing materials that came with your machine. If you do not pack the fax machine correctly, you may void your warranty.

LOCATION AND CONNECTIONS

2 - 2

Page 22

Assembly

Attach the Document Support

Attach the document support.

Attach the Paper Wire Extension

Attach the paper wire extension.

Paper Wire Extension

Document Support

Attach the Paper Support

Attach the paper support.

2 - 3

LOCATION AND CONNECTIONS

Paper Support

Page 23

Load the Paper

The paper tray can hold up to 200 sheets of 20-lb paper.

Open the paper tray cover.

Place up to 200 sheets of paper in the tray. Do not allow level of paper to pass the paper guide.

Close the paper tray cover.

Paper Guide

Paper

Tray

Cover

Acceptable Paper

Size: Letter, Legal and A4 Weight: 17 lb – 24 lb Thickness: .0031 inches – .0039 inches

Paper Tray

Do not use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.

LOCATION AND CONNECTIONS

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Page 24

Connections

Connecting the Machine

Connect the handset, power cord and telephone line.

Connect the handset.

Connect the curled handset cord to the bottom of the handset and to the left side of the machine.

Connect the power cord.

Connect the telephone line.

Connect one end of the telephone line cord to the jack labeled LINE on the left side of the machine. Connect the other end to a modular wall jack.

WARNING

■ This machine must be grounded using a three-prong plug.

■ Since the machine is grounded through the power outlet, you can protect yourself from

potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line. When you want to move your machine, protect yourself by disconnecting the telephone line first, and then the power cord.

■ Lightning and power surges can damage this product! We recommend that you use a

quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

2 - 5

LOCATION AND CONNECTIONS

Page 25

Special Line Considerations

Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy. The calls are usually passed down or “rolled over” to the next available phone line in a preset order.

Your fax machine can work in a roll over system as long as it is the last number in the sequence, so the call cannot roll away. Do not put the fax machine on any of the other numbers; when the other lines are busy and a second fax call is received, the fax call is transferred to a line that does not have a fax machine. Your fax machine will work best on a dedicated line.

Two-Line Phone System

A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and see if it can access both lines. If it can, you must separate the line for your machine.

Converting Telephone Wall Outlets

There are three ways to convert to an RJ11 receptacle. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter.

Triplex Adapter

RJ14

RJ11

RJ14

LOCATION AND CONNECTIONS

2 - 6

Page 26

Installing Brother Machine, External Two-Line TAD and Two-Line Telephone

When you are installing an two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD.

which is our assumption in the following steps

two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at least three telephone line cords, the one that came with your machine and two for your external two-line TAD. You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and two-line telephone next to your Brother machine.

Plug one end of the telephone line cord for your machine into the L2 jack of the triplex adapter. Plug the other end into the LINE jack on the back of the machine.

Plug one end of the first telephone line cord for your TAD into the L1 jack of the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the back of the machine.

The most common connection is to put the Brother machine on Line 2,

Triplex Adapter

external

two-line telephone answering device (TAD) and a

. The back of the two-line TAD must have

Two-Line Phone

Two-Line External TAD Brother Machine

You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the fax machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the two-line TAD.

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to connect the fax machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the fax machine for you. It is advisable to have a separate line for the fax machine. You can then leave the fax machine in FAX ONLY mode to receive faxes any time of day or night.

If the fax machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received. (See Easy Receive, page 5-4.)

As with all fax units, this machine must be connected to a two wire system. If your line has more than two wires, proper connection of the fax machine cannot be made.

2 - 7

LOCATION AND CONNECTIONS

Page 27

If You Are Installing the Fax Machine to Work with a PBX:

It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls.

The unit may be used with either pulse or tone dialing telephone service.

Custom Features on Your Phone Line

To learn how custom features may affect your faxing operations, please see Troubleshooting and Routine Maintenance, Chapter 13.

Custom Features on a Single Line

If you have Voice Mail, Call Waiting, RingMaster, an answering service, an alarm system or other custom feature on one phone line, it may create a problem with the operation of your fax machine. (See Custom Features on a Single Line, page 13-8.)

LOCATION AND CONNECTIONS

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Page 28

Connecting an External Telephone Answering Device (TAD)

Sequence

You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The fax machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.” Make sure you carefully follow instructions in this manual for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds 4 rings.

Do not connect a TAD elsewhere on the same phone line—your fax machine and TAD will both try to control the line.

TAD

2 - 9

LOCATION AND CONNECTIONS

TAD

Page 29

Connections

The external TAD must be plugged into the left of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack.

Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE.

Plug the telephone line cord from your TAD into the left side of the fax machine, in the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s telephone line jack (not to telephone set jack).)

Set your external TAD to four rings or less. (The fax machine’s Ring Delay setting does not apply.)

Record the outgoing message (see below).

Set the TAD to answer calls.

Outgoing Message (OGM) on an External TAD

Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing 5 1 and Start.”

Connecting an External Telephone

Your fax machine is equipped with a handset that you can use as a regular phone. However, you can also connect a separate telephone (or TAD) directly to your fax machine.

Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the left side of the fax machine.

Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if the fax machine handset is lifted, an alarm sounds. To disconnect the call and switch to the fax machine, press Hook.

LOCATION AND CONNECTIONS

2 - 10

Page 30

On-Screen Programming

User-Friendly Programming

We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer.

Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine. All you need to do is follow the prompts as they guide you through the menu selections and programming options. Additionally, you can program settings more quickly by pressing

Menu/Set and the menu number using the dial pad.

Menu Selection Table

You can probably perform most of these programming operations without this Owner’s Manual. To help you understand the menu selections and options that are found in the FAX programs, use the Menu Selection Table on page 3-3.

You can also program your fax machine by pressing Menu/Set followed by the menu number. For example: to set VOLUME AMPLIFY to ON, press

Menu/Set, 1, 4 and to select ON, and then press Menu/Set.

Alternating Displays

Sometimes, the LCD alternates between the active setting and a help message giving brief instructions about how to proceed. The display you’ll probably see most often is shown below. When you place an original in the Automatic Document Feeder (ADF), it appears to tell you that you can dial a number and send a fax, or you can make a copy.

FAX: NO. & START COPY: PRESS COPY

3 - 1

ON-SCREEN PROGRAMMING

Page 31

Navigation Keys

* Access the Menu * Go to next menu level * Accept an option

* Scroll through the

current menu level

* Back to previous menu

level

* Forward to next menu

level

* Exit the Menu

You can access the menu mode by pressing Menu/Set. When you enter the Menu, the

SELECT & SET

LCD scrolls:

Then press 1 for Initial Setup Menu—OR— Press 2 for Setup Receive Menu—OR—

1.INITIAL SETUP

2.SETUP RECEIVE

3.SETUP SEND

Press 3 for Setup Send Menu

Press 0 for

TEL SERVICE

0.TEL SERVICE

—OR—

You can scroll more quickly through the each menu level by pressing , and

then set an option by pressing Menu/Set when that option appears on the LCD.

Then the LCD shows next menu level. Press to scroll to your next menu

selection, and then press Menu/Set.

When you finish setting an option, the LCD shows ACCEPTED. Use to scroll backward if you passed your choices or to save keystrokes.

Note

ON-SCREEN PROGRAMMING

3 - 2

Page 32

To access the menu, press Menu/Set.

to accept

Stop

to Exit

Main Menu Menu Selections Options Descriptions Page

1. INITIAL SETUP 1. DATE/TIME

2. STATION ID

3. BEEPER OFF

4. VOLUME AMPLIFY

5. TONE/PULSE TONE

6. LOCAL LANGUAGE

(For Canada Only)

—

HIGH

LOW

ON (PERMANENT/ TEMPORARY)

OFF

PULSE

ENGLISH

FRENCH

The factory setting (option) is shown in bold.

Note

Enter date and time for the LCD the display and the heading on fax transmissions.

Program your name, fax number and telephone number to appear on each transmitted page.

Adjusts the beeper volume.

For the hearing-impaired, you can set the volume to the VOL AMPLIFY:ON setting on a permanent or temporary basis.

Selects the dialing mode

Allows you to change the LCD Language to French.

4-1

4-5

4-6

See

French

manual

3 - 3

ON-SCREEN PROGRAMMING

Page 33

To access the menu, press Menu/Set.

to accept

Stop

to Exit

Main Menu Menu Selections Options Descriptions Page

2. SETUP RECEIVE 1. RING DELAY 04

2. F/T RING TIME

3. EASY RECEIVE

4. REMOTE CODE

5. REDUCTION AUTO

6. PAPER LETTER

7. POLLING RX ON

03 02 01 00

70 40 30

SEMI

OFF

ON ( 51, #51)

OFF

100% 93% 87% 75%

LEGAL

OFF

The Number of rings before the fax machine answers in FAX/TEL, FAX ONLY or TAD mode.

Sets the time for “double-ring” in FAX/TEL mode.

Receive fax messages without pressing the Fax Start key.

Activate or deactivate the fax machine from a remote location. You can also personalize these codes.

Reduces the size of the image.

Selects size of paper for fax receiving.

Sets up your fax machine to poll another fax machine.

5-3

5-4

5-6

5-4

5-5

5-7

The factory setting (option) is shown in bold.

Note

ON-SCREEN PROGRAMMING

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Page 34

To access the menu, press Menu/Set.

to accept

Stop

to Exit

Main Menu Menu Selections Options Descriptions Page

3. SETUP SEND 1. COVERPG SETUP

2. COVERPAGE MSG

3. CONTRAST AUTO

4. RESOLUTION

5. OVERSEAS MODE

6. CALL RESERVE

7. DELAYED FAX

8. POLLED TX ON

NEXT FAX ONLY, ON

OFF

PRINT SAMPLE

—

S.LIGHT

S.DARK

STANDARD

FINE S.FINE PHOTO

OFF

PRINT SAMPLE

—

OFF

Automatically sends a cover page you program.

Programs a customized message for the fax cover page.

Changes the lightness or darkness of a fax you are sending.

Changes the fax resolution.

Adjusts for sometimes difficult overseas transmissions.

You can send a fax and then speak.

Sends documents later

Sets up your fax machine with a document to be retrieved by another fax machine.

6-5

6-6

6-7

6-8

The factory setting (option) is shown in bold.

Note

3 - 5

ON-SCREEN PROGRAMMING

Page 35

To access the menu, press Menu/Set.

to accept

Stop

to Exit

Main Menu Menu Selections Options Descriptions Page

4. CANCEL JOB

5. INTERRUPT

6. SET AUTO DIAL

7. SETUP REPORTS

——

1. ONE-TOUCH DIAL

2. SPEED-DIAL

3. SETUP GROUPS

1. TRANSMISSION

2. ACT

.INTERVAL

—

OFF

6/12/24 Hours

2/4/7 Days

Cancel a delayed fax or polling job.

Send a fax now, even if you have the machine set to send a fax later, or if you have it set for polling.

Stores dial numbers in memory you can to dial them by pressing only one key.

Stores dial numbers in memory you can to dial them by pressing four keys.

Sets up a Group number for Broadcasting.

Print lists and reports of activity. (See details in Chapter 11.)

6-9

7-1

7-2

7-3

11-1

The factory setting (option) is shown in bold.

Note

ON-SCREEN PROGRAMMING

3 - 6

Page 36

To access the menu, press Menu/Set.

to accept

Stop

to Exit

Main Menu Menu Selections Options Descriptions Page

8. REMOTE FAX OPT

0. TEL SERVICE 1. DISTINCTIVE ON

1. FAX FWD/ PAGING

2. FAX STORAGE

3. REMOTE ACCESS

4. PRINT FAX

2. CALLER ID (For USA Only)

OFF

FAX FORWARD

PAGING

OFF

159

—

OFF

SET

—

Sets the fax machine to forward fax messages –OR–to call your pager. 9-1

Stores incoming faxes in memory for remote retrieval.

Personalizes your code for retrieving faxes.

Prints incoming faxes stored in the memory.

Use with telephone company’s Distinctive Ring service to register the ring pattern with fax machine.

9-2

9-3

5-7

8-3

4-6 8-3

The factory setting (option) is shown in bold.

Note

3 - 7

ON-SCREEN PROGRAMMING

Page 37

Initial Setup

Getting Started

After you have assembled your machine using the Brother Quick Setup Guide, continue the initial setup by programming the rest of the initial settings.

Setting Date and Time

Your fax machine displays the date and time, and prints it on every fax you send. In the event of a power failure, the fax machine maintains date and time information

for up to two hours. All other settings remain unaffected.

Press Menu/Set, 1, 1.

Enter the last two digits of the year, and then press Menu/Set. (For example, 03 for 2003)

Enter two digits for the month, and then press Menu/Set. (For example, enter 09 for September, or 10 for October)

Enter two digits for the day, and then press Menu/Set. (For example, 06 for the 6th)

Enter the time in 24-hour format, and then press Menu/Set. (For example, enter 1525 for 3:25 PM)

Press Stop/Exit. The LCD now shows the date and time you set and displays it whenever the fax machine is in Standby mode.

1.DATE/TIME

ENTER YEAR:XX

ENTER MONTH:XX

ENTER DAY:XX

ENTER TIME:XX:XX

Setting Station ID

You can store your name, fax number, and telephone number to be printed on all fax pages. The telephone number you enter will be printed on Call Back Message and Cover

Page you send.

Press Menu/Set, 1, 2.

Enter your fax number (up to 20 digits), and then press Menu/Set.

Enter your telephone number (up to 20 digits), and then press Menu/Set. If your telephone number and fax number are the same, enter the same number again. The LCD shows your entry.

2.STATION ID

FAX:

TEL:

INITIAL SETUP

4 - 1

Page 38

Use the dial pad to enter your name (up to 20 characters), and then press Menu/Set. (You can use the chart below to help you enter letters.)

Press Stop/Exit.

NAME:

NOTICE

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machines or such business, other entity or individual.

In order to program this information into your fax machine, you should complete the steps described on page 4-1.

Details for Entering Text

When you are setting certain functions, such as the Station ID, you may need to enter text into the fax machine. Most keys on the dial pad have three or four letters printed above them. The keys for 0, # and don’t have printed letters because they are used for special characters or operations.

By pressing the appropriate number on the dial pad the correct number of times, you can access the character you want.

Press Key once twice three times four times five times

2 ABC2 A 3 DEF 3D 4 GH I 4 G 5 JKL5J 6 MNO 6 M 7 PQRS7 8 TUV8 T 9 WXY Z 9

Inserting Spaces

If you want to enter a blank space, press twice.

4 - 2

INITIAL SETUP

Page 39

Making Corrections

If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Stop/Exit; the letters above and to the right of

the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters.

Repeating Letters

If you need to enter a character that is assigned to the same key as the previous

character, press to move the cursor to the right.

Special Characters and Symbols

Press , # or 0 repeatedly or press to move the cursor under the special character or symbol you want. Then press Menu/Set to select it.

Press for (space) ! “ # $ % & ’ ( ) + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press 0 for É À È Ê Î Ç Ë Ö 0

■ If you do not enter a fax number, no additional information can be entered.

■ To enter a space, press once between numbers and twice between characters.

■ If your Station ID has already been programmed, the screen prompts “1” to make

a change, or “2” to exit without changing.

Setting the Speaker Volume

You can adjust the speaker volume by pressing Hook, and then selecting a speaker volume level.

Press to adjust the volume level. The LCD shows the setting you are choosing.

Each key press changes the volume to the next setting. The new setting will remain until you change it again.

INITIAL SETUP

4 - 3

Page 40

Choosing the Handset Volume (For Volume Amplify)

Before you begin to use the machine, you must decide if you need to set the handset volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY volume level complies with FCC standards.

VOLUME AMPLIFY: OFF

This default setting is appropriate if none of the users are hearing-impaired. During a

conversation, users can press Volume on the control panel to adjust the volume

to LOW or HIGH. When the handset is replaced, the handset volume will remain until you change it again.

VOLUME AMPLIFY: ON–TEMPORARY

This setting is appropriate if some of the users are hearing-impaired. During a

conversation, users can press Volume on the control panel to adjust the volume

to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume returns to the default setting of LOW.

VOLUME AMPLIFY:ON–PERMANENT

Choose VOL AMPLIFY:ON–PERMANENT if all of the users are hearing-

impaired. During a conversation, users can press Volume on the control panel to

adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume returns to the default setting of AMPLIFY.

When you press Volume on the control panel to adjust the volume, the LCD shows

the setting you are choosing. Each key press changes the volume to the next setting.

WARNING

It is important that you do not choose PERMANENT unless all users are hearing-impaired. Otherwise, the default setting of AMPLIFY may damage the

hearing of some users.

4 - 4

INITIAL SETUP

Page 41

Setting Volume Amplify

Please carefully read Choosing the Handset Volume (For Volume Amplify), page 4-4 before you do the following steps:

Press Menu/Set, 1, 4.

4.VOLUME AMPLIFY

4 5

Press to select VOL AMPLIFY:OFF? if

none of the users are hearing-impaired and go to Step 4—OR—If some or all of the users are hearingimpaired, select VOL AMPLIFY:ON? and then press Menu/Set.

Press to select PERMANENT? if all the users

are hearing-impaired—OR—Select

TEMPORARY? if only some of the users are

hearing-impaired. Press Menu/Set. Press Stop/Exit.

VOL AMPLIFY:OFF?

PERMANENT?

Setting the Ring Volume

You can adjust the ring volume when your fax machine is idle. You can select a ring volume level or press until the ring is off.

Press to adjust the volume level. With each key press, the fax machine rings so

you can hear the current setting and the LCD shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

Setting Beeper Volume

You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key or make an error, and at the end of fax sending or receiving.

Press Menu/Set, 1, 3.

3.BEEPER

Press to select your setting, and then press Menu/Set.

Press Stop/Exit.

INITIAL SETUP

4 - 5

Page 42

Memory Storage

In the event of a power failure, all settings in the INITIAL SETUP, SETUP

RECEIVE and SET AUTO DIAL plus the COVERPG SETUP and COVERPAGE MSG (from SETUP SEND) operations are stored permanently. You

may have to reset the date and time.

Setting Tone/Pulse Dialing Mode

Your fax machine comes set to accommodate Tone (multi-frequency) dialing service. If you have Pulse (rotary) dialing service, you need to change the dialing mode.

Press Menu/Set, 1, 5.

5.TONE/PULSE

Press to select TONE or PULSE,

and then press Menu/Set. Press Stop/Exit.

DIALING:TONE?

DIALING:PULSE?

Setting Up Your Area Code (USA Only)

If you must dial the area code to call within your area code, do not enter this setting.

Press Menu/Set, 0, 2.

Use the dial pad to enter your area code, and then press Menu/Set.

Press Stop/Exit.

2.CALLER ID

AREA CODE:000

AREA CODE:908

4 - 6

INITIAL SETUP

Page 43

Setup Receive

Basic Receiving Operations

Select Receive Mode

MANUAL—You must answer all calls yourself. If you hear fax tones, press

Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, page 8-1.)

FAX ONLY—The fax machine automatically answers every call as a fax call. You

cannot receive a voice call, but you can dial out and make a voice call.

FAX/TEL—The fax machine automatically answers every call. If the call is a fax, it

prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring), different from the phone company ringing, to alert you to pick up the call. If you select this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the following pages). If you have extension phones on the same line as the fax machine, set Ring Delay to 4. (See For FAX/TEL Mode Only, page 5-6.)

TAD:ANSWER MACH.—This is the only setting in which you can use an external

answering machine. Your telephone answering device is connected to your FAX, and answers every call. Once the TAD answers, the FAX listens for fax tones. If it detects fax tones, it prints the fax.

The TAD setting works only with an external telephone answering device (TAD); it does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time do not work in this setting.

SETUP RECEIVE

5 - 1

Page 44

09/06 15:25 FAX

Current Receive Mode

To select or change your Receive Mode

Press Receive Mode. The LCD shows your current selection.

FAX ONLY

FAX/TEL

TAD:ANSWER MACH.

MANUAL

Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your new Receive Mode setting.

5 - 2

SETUP RECEIVE

Page 45

Setting Ring Delay

The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay default setting of 4. (See Easy Receive, page 5-4, Operation from External or Extension Telephone, page 5-6 and For FAX/TEL Mode Only, page 5-6.)

Press Menu/Set, 2, 1.

1.RING DELAY

Press to select how many times the line rings before the fax machine answers

(00 – 04), and then press Menu/Set. If you select 00, the line doesn’t ring at all.

Press Stop/Exit.

Setting F/T Ring Time

You need to determine how long the fax machine will notify you (with its special double-ring) when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ring. However, you can answer the call on any phone on the same line as the fax machine.

Press Menu/Set, 2, 2.

Press to select how long the fax machine will

ring to alert you that you have a voice call, and then press Menu/Set. Press Stop/Exit. Now, when a call comes in and the machine is set to FAX/TEL mode, all phones on

this line will ring the number of times you selected in Ring Delay. You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s a fax

call, the machine prints the fax. If it’s a voice call, the machine signals you with a double-ring for the length of time you selected in F/T Ring Time.

Even if the caller hangs up during the double-ringing, the fax machine continues for the set time.

2.F/T RING TIME

RING TIME:20 SEC

SETUP RECEIVE

5 - 3

Page 46

Easy Receive

When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you see RECEIVE on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset and your machine does the rest. Selecting ON allows the fax machine to receive fax calls automatically, even if you lift the handset of an extension or external phone. Selecting

SEMI lets the machine receive the call only if you’ve answered it at the fax machine.

Selecting OFF means you’ll have to activate the fax machine yourself, by pressing Fax Start or by pressing 5 1 if you are not at your machine.

External or Extension Telephone

If you’ve set the feature to ON, but your fax machine doesn’t automatically connect a fax call when you lift an external or extension phone handset, press the Fax Receive code 5 1. At the fax machine lift the handset, and then press Fax Start.

Press Menu/Set, 2, 3.

and

For FAX/TEL Mode Only, page 5-6

3.EASY RECEIVE

(See

Operation from

Press to select ON, SEMI or OFF,

and then press Menu/Set. Press Stop/Exit.

Printing a Reduced Incoming Fax

You can always reduce the size of an incoming fax to a fixed percentage, regardless of the size of the paper (up to legal) in your fax machine. If you choose AUTO, your machine chooses the level of reduction for you.

Press Menu/Set, 2, 5.

Press to select the reduction ratio you want (AUTO, 100%, 93%, 87% or 75%),

and then press Menu/Set. Choose 100% if you don't want a reduction. Press Stop/Exit.

5.REDUCTION

5 - 4

SETUP RECEIVE

Page 47

Recommended Reductions

If your paper is letter size (8.5" × 11"), and the incoming fax is

letter size, select 93% A4, select 87% legal size, select 75%.

If your paper is legal size (8.5" × 14"), and the incoming fax is

letter size, select 100% A4, select 100% legal size, select 93%.

If your paper is A4 (8.2" × 11.6"), and the incoming fax is

letter size, select 100% A4, select 93%

Setting Paper Size

You can use three sizes of paper for printing your faxes—letter, legal and A4. When you change the kind of paper in the paper tray, you will need to change the setting for paper size, so your machine will know how to fit the incoming fax on the page. You can also select the level of page reduction to fit the paper in your machine.

Press Menu/Set, 2, 6.

6.PAPER

Press to select LETTER, LEGAL or A4, and then press Menu/Set.

Press 1 if you want to change the reduction setting—OR—Press 2 to go to Step 5.

Press to select AUTO, 100%, 93%, 87% or 75%, and then press Menu/Set.

Press Stop/Exit.

CHANGE REDUCTION

1.YES 2.NO

SETUP RECEIVE

5 - 5

Page 48

Advanced Receiving Operations

Operation from External or Extension Telephone

If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code 5 1, the fax machine starts to receive a fax. (See Easy Receive, page 5-4.)

If the fax machine answers a voice call and double-rings for you to take over, use the Telephone Answer Code # 5 1 to take the call at an extension phone. (See Setting F/T Ring Time, page 5-3.)

If you answer a call, and no one is on the line, assume you’re receiving a fax. At the fax machine phone, press Fax Start, then hang up. At an extension phone, press 5 1, wait for fax receiving tones (chirps), then hang up. At an external phone, press

5 1 and wait for the phone to be disconnected (the LCD shows

you hang up. (Your caller will have to press Fax Start to send the fax.)

For FAX/TEL Mode Only

When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time (double-ringing) to alert you to a voice call. If you’re at the fax machine, you can lift the handset to answer.

If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time, and then press wants to send you a fax, send the call back to the fax machine by pressing

# 5 1

between the double-rings. If no one is on the line, or if someone

RECEIVE

) before

5 1

Changing Remote Codes

Remote Codes might not work with some telephone systems. The preset Fax Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.

If you are always disconnected when accessing your external TAD remotely, try changing the Fax Receive Code from 5 1 to # # # and the Telephone Answer Code from # 5 1 to 9 9 9.

To Change Remote Codes

Press Menu/Set, 2, 4.

5 - 6

SETUP RECEIVE

Press to select ON (or OFF), and then press

Menu/Set. If you want to, enter a new Fax Receive Code, and

then press Menu/Set. If you want to, enter a new Telephone Answer

Code, and then press Menu/Set. Press Stop/Exit.

4.REMOTE CODE

FAX RECEIVE:*51

TEL ANSWER:#51

Page 49

Printing a Fax in Memory

If you have Fax Storage ON for remote retrieval, you can still print a fax in the memory when you are at your machine:

Press Menu/Set, 8, 4.

Press Fax Start.

Press Stop/Exit. (See Setting Fax Storage, page 9-2.)

4.PRINT FAX

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your fax machine to “poll” other machines, or you can have someone poll your machine. All parties involved in polling need to set up their fax machines to accommodate polling. When someone polls your machine to receive a fax, they pay for the call; if you poll someone’s fax machine to receive a fax, you pay for the call. (See Canceling a Scheduled Job, page 6-9.)

Some fax machines do not respond to the Polling feature.

Setting Up Polling Receive

Polling Receive is when you call another fax machine to receive a fax from it.

Press Menu/Set, 2, 7. The LCD shows:

Press to select ON.

Press Menu/Set. The LCD prompts you to enter the fax number you want to poll, and then to press Fax Start.

Enter the fax number you are polling.

Press Fax Start. The LCD shows DIALING.

7.POLLING RX

POLLING RX:ON?

ENTER FAX NO.

SETUP RECEIVE

5 - 7

Page 50

Setting Up Sequential Polling Receive

Your fax machine can request documents from several fax units in a single operation. Afterward, a Sequential Polling Report will be printed.

Press Menu/Set, 2, 7. The LCD shows:

Press to select Polling ON.

Press Menu/Set. The LCD prompts you to enter the fax numbers to be polled.

Specify the destination fax machines you wish to poll, using One Touch, Speed Dial or a Group.

Press Fax Start.

Your fax machine will poll each number or group member in turn for an original.

7.POLLING RX

POLLING RX:ON?

ENTER FAX NO.

ACCEPTED

DIALING

5 - 8

SETUP RECEIVE

Page 51

Setup Send

Before You Begin

Before you begin sending faxes, make sure you read all the instructions and cautions for placing originals in the automatic document feeder.

Automatic Document Feeder (ADF)

■ Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches

long. Your fax machine can scan an image only 8.2 inches wide, regardless of the paper width.

■ Make sure you place the original face down, top edge first in the ADF.

■ Adjust the paper guides to fit the width of your original.

Paper guides

■ The ADF can hold up to 20 pages (17lb -20 lb), feeding each one individually through

the fax machine. Use standard (17 lb –24 lb) paper when using the ADF; if you’re using heavier paper, feed each sheet individually to prevent paper jams.

DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.

■ Make sure originals written with ink are completely dry.

You should press Resolution (before you send the fax) to select the resolution for the type of original you’re sending. (See Resolution, page 6-6.)

SETUP SEND

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Page 52

Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax.

Place the original face down in the ADF.

Pick up the handset and listen for a dial tone —OR—press Hook and listen for a dial tone.

Enter the fax number you want to call. (You can enter the digits using the dial pad, or you can enter a One Touch or Speed Dial number, or you can call using Search/Speed Dial.) (See One Touch Dialing, page 7-4 and Search, page 7-6.)

When you hear the fax tone, press Fax Start.

If you’re using the handset, hang up.

Automatic Transmission

This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset or press Hook.

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad. (See One Touch Dialing, Speed Dialing and Search, pages 7-4 to 7-6.)

Press Fax Start.

Manual and Automatic Fax Redial

If you’re sending a fax manually and the line is busy, press Redial/Pause to try again. Anytime you want to make a second call to the last number dialed, press Redial/Pause to save time.

If you’re sending a fax automatically and the line is busy, the fax machine will redial automatically up to three times at 5 minute intervals.

6 - 2

SETUP SEND

Page 53

Quick-Scan Fax Transmission

You can scan a fax into the fax machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original.

If you get an OUT OF MEMORY message while scanning the first page of a fax, press Stop/Exit to cancel the scan. If you get an OUT OF MEMORY message while scanning in a subsequent page, you’ll have the option to press Fax Start to transmit the pages scanned so far, or to press Stop/Exit to cancel the Quick Scan operation.

Place the original face down in the ADF.

Press Quick-Scan/Reports. The LCD indicates how much memory is available.

Enter the fax number.

Press Fax Start to begin scanning the document into memory. Once the scan is complete, the fax machine dials the call.

Basic Sending Operations

Composing Electronic Cover Page

The cover page is generated at the receiving party’s machine. Your cover page includes the name stored in the One Touch or Speed Dial memory. If you’re dialing manually, the name is left blank. (See One Touch Dialing page 7-4 and Speed Dialing page 7-5)

The cover page indicates the fax is from your Station ID, and the number of pages you’re sending. If you have Coverpage Setup set to ON (Menu/Set 3 1), the number of pages remains blank. (See Setting Station ID, page 4-1)

Most of the SETUP SEND settings are temporary to allow you to make adjustments for each original you send. However, so that you can set up your cover page and cover page comments in advance, the Cover Page Setup and Cover Page Message functions will change their default settings.

You can select a comment to include on your cover page.

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

Instead of using one of the comments above, you can enter up to two customized messages, each 27 characters long. Use the chart on page 25 to help enter characters.

SETUP SEND

6 - 3

Page 54

Cover Page for Next Fax Only

Make sure the Station ID is set up (See Setting Station ID, page 4-1). This feature does not work without the Station ID.

You can set the fax to send a cover page with a particular original. This cover page will include the number of pages in your original.

Place the original in the ADF.

Press Menu/Set, 3, 1.

When the LCD shows NEXT FAX ONLY?, press Menu/Set.

Press to select ON.

Press Menu/Set.

Press to view the comment selections.

Press Menu/Set when the LCD shows your selection.

Enter two digits to indicate the number of pages your are sending. (Enter 0 0 to leave the number of pages blank.) If you make a mistake, press to back up and reenter the number of pages.

Press Menu/Set. The LCD shows:

Press 1 if you want to select additional settings. The LCD returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings, and go to Step 11.

Enter the fax number you’re calling.

Press Fax Start.

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

5.(USER DEFINED)

6.(USER DEFINED)

ACCEPTED

OTHER SETTINGS?

Always Send a Cover Page

Make sure Station ID is set up (See Setting Station ID, page 4-1). This feature does not work without the Station ID. You can set the fax machine to send a cover page whenever you send a fax. The number of pages in your fax is not included when you use this setting.

Press Menu/Set, 3, 1.

Press to select.

Press Menu/Set when the LCD shows

COVERPAGE: ON?. (If you select ON, a

coverpage is always sent when you send a fax.)

6 - 4

SETUP SEND

COVERPAGE:OFF?

COVERPAGE:ON?

Page 55

- - -

TO:

FROM:

COMMENT:

FAX: TEL:

COVER PAGE

PAGE[S] TO FOLLOW

If you selected ON, you must select a

comment. Press to view possible

selections. (You can select your custom comment.)

1.COMMENT OFF

2.PLEASE CALL

3.URGENT

4.CONFIDENTIAL

5.(USER DEFINED)

6.(USER DEFINED)

Press Menu/Set when the LCD shows your selection. The LCD shows:

Press 1 if you want to select additional settings. The LCD returns to the Setup Send menu—OR—Press 2 to exit if you are finished choosing settings.

ACCEPTED

OTHER SETTINGS?

Using a Printed Cover Page

If you prefer using a printed cover page that you can write on, you can print the sample page and attach it to your fax.

Press Menu/Set, 3, 1.

Press to select PRINT SAMPLE?.

Press Menu/Set when the LCD shows your selection. Your fax machine prints a copy of your cover page.

1.COVERPG SETUP

Composing Your Own Comments

Press Menu/Set, 3, 2. The LCD shows: COVERPAGE MSG.

Press to choose position 5 or 6 for your customized comment.

Press Menu/Set.

Use the dial pad to enter your customized comment (up to 27 characters).

Press Menu/Set. The LCD shows:

Press 1 if you want to select additional settings. The display returns to the Setup Send menu—OR—Press 2 to exit.

ACCEPTED

OTHER SETTINGS?

SETUP SEND

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Page 56

Contrast

If your original is very light or very dark, you might want to set the contrast accordingly. Use

S.LIGHT

Place the original face down in the ADF.

Press Menu/Set, 3, 3.

to send a very light original. Use

S.DARK

3.CONTRAST

to send a very dark original.

Press to select AUTO, S.LIGHT or S.DARK, and then press Menu/Set.

Press 2 if you are finished choosing settings, and go to Step 5—OR—Press 1 if you want to select additional settings. The display returns to the Setup Send menu.

Enter a fax number, and then press Fax Start to send a fax—OR—Press Copy to make a copy.

Resolution

When you have an original in the ADF, you can use the Resolution key. Press Resolution continuously until you see your selection on the LCD.

STANDARD suitable for most typed originals

FINE

S. FINE PHOTO use when original has varying shades of gray; slowest

good for small print; transmits a little slower than standard resolution good for small print or artwork; transmits slower than fine resolution

transmission time

Advanced Sending Operations

Overseas Mode

If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off.

Place the original face down in the ADF.

Press Menu/Set, 3, 5.

5.OVERSEAS MODE

5 6

6 - 6

SETUP SEND

Press to select ON (or OFF), and then press Menu/Set.

Press 1 if you want to select additional settings. The LCD returns to the Setup Send menu—OR—Press 2 if you are finished choosing settings, and then go to Step 5.

Enter the fax number you’re calling. Press Fax Start.

Page 57

Call Reservation / Call Back Message

You can send a fax and let the other party know that you want to have a conversation after the fax transmission is complete. The receiving fax machine will ring as if it were receiving a telephone call and shows CALL PICKUP. If the other party picks up the handset, your fax machine will ring. Lift the handset to speak.

If you set Call Reservation and Call Back Message to ON, your fax machine leaves a message if the other party does not answer.

Place the original in the ADF.

Press Menu/Set, 3, 6. The LCD shows the current setting for Call Reservation.

Press to select ON (or OFF).

If you set Call Reservation to ON, press Menu/Set when the LCD shows your selection. The LCD shows the current setting for Call Back Message.

Press to select ON (or OFF).

Press Menu/Set when the LCD shows your selection. The LCD shows

Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and go to Step 8. The LCD prompts you to enter the fax number you want to call.

Enter the fax number.

Press Fax Start.

If you’ve set Call Reservation to ON, pick up your handset if the fax machine rings. You cannot use auto redial with Call Reservation. You cannot use Call Reservation

with Delayed Transmission or with Polling. You must register your Station ID to set Call Back Message to ON.

6.CALL RESERVE

CALL RESERVE:OFF

CALL RESERVE:ON

CALL BACK:OFF?

CALL BACK:ON?

ACCEPTED

OTHER SETTINGS?

Print Sample Call Back Message

Press Menu/Set, 3, 6.

Press to select PRINT SAMPLE?.

Press Menu/Set.

6.CALL RESERVE

SETUP SEND

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Page 58

Delayed FAX

You can use this setting to send a fax up to 24 hours later.

Place the original face down in the ADF.

You can press Quick-Scan/Reports to use memory transmission—OR— Leave the original in the ADF to be scanned at the specified time.

Press Menu/Set, 3, 7.

Enter the time you want the fax to be sent, in 24-hour format, and then press Menu/Set. (For example, enter 1945 for 7:45 PM)

Press Menu/Set.

Press 1 if you want to select additional settings. The LCD returns to the Setup Send menu.

—OR—

Press 2 if you are finished choosing settings and go to Step 7. The LCD prompts you to enter the fax number.

Enter the fax number.

Press Fax Start. The machine will wait to send the fax at the time you set up.

7.DELAYED FAX

ACCEPTED

OTHER SETTINGS?

1.YES 2.NO

MEMORY 100% ENTER FAX NO.

Setting Up for Polled Transmit

Polling Transmit is when you set up your fax machine to wait with a document so another fax machine can retrieve it.

Place the document to be retrieved face down in the ADF.

Press Menu/Set, 3, 8.

8.POLLED TX

Press to choose ON, and then press

Menu/Set.

Press 1 if you want to select additional settings. The LCD returns to the SETUP

SEND menu—OR—Press 2 if you are finished choosing settings and go to step 5.

Press Fax Start. The LCD displays POLLED WAITING. If you prefer to have the document waiting in memory, press Quick-Scan/Reports

before pressing Fax Start.

6 - 8

SETUP SEND

POLLED TX:ON?

Page 59

Canceling a Scheduled Job

You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.

Press Menu/Set, 4. Any waiting jobs appear on the LCD. If there are no jobs waiting, the LCD shows NO JOB WAITING.

If you have more than two jobs waiting, press to select the job you want to cancel, and then press Menu/Set.

—OR—

If you have only one job waiting, go to Step 3.

Press 1 to cancel—OR—Press 2 to exit without canceling.

Press Stop/Exit.

4.CANCEL JOB

Interrupting Delayed Fax and Polled Transmit Jobs

You can send a fax or make a copy now, even if you have the fax machine set to send a fax later or if you have it set to be polled. However, you cannot use automatic redial or the Menu mode.

Press Menu/Set, 5.

Wait two seconds, and then remove the original that is waiting in the ADF.

Place the original you want to send now face down in the ADF.

Enter the number for the fax you want to send now.

Press Fax Start.

After the transmission is finished, return the first original to the ADF.

Press Menu/Set, 5 to restore the Delayed Fax and/or Polling.

■ If you have set up a Delayed Fax or Polled Transmit job in memory, you don’t have

to interrupt it to send a fax or make a copy.

■ If you have set up a Delayed Fax or Polled Transmit job, the machine will send an

original without storing it in memory.

REMOVE ORIGINAL

INSERT ORIGINAL

SETUP SEND

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Page 60

Auto Dial Numbers

and Dialing Options

Storing Numbers for Easy Dialing

You can set up your fax machine to do three types of easy dialing: One Touch, Speed Dial and Groups for Broadcasting of faxes.

If you lose electrical power, auto dial numbers in memory will not be lost.

Storing One Touch Dial Numbers

You can store twelve fax/phone numbers that you can dial by pressing one key (and Fax Start). To access numbers 07 to 12, hold down Shift. You also can store names with these numbers. When you press a One Touch dial location, the LCD shows the name or number as the call is dialed. (See One Touch Dialing, page 7-4.)

One Touch keys are not the dial pad keys. They are the six keys (numbers 01–12) located on the left side of the control panel.

Press Menu/Set, 6, 1.

Press the One Touch key where you want to store a number. (USA Only) For your convenience, One Touch key 1 is pre-programmed for the

Brother fax-back system. You can change this number if you wish.

1.ONE-TOUCH DIAL

Enter a number (up to 20 digits), and then press Menu/Set. For example, if you press One Touch key

If you want to enter a pause in the dialing sequence (to wait for an “outside line,” for example), press enters a 3.5-second pause when the number is dialed, and a dash appears on the LCD.

Use the dial pad to enter the name or company (up to 15 characters), and then press Menu/Set. —OR—To store the number without a name, press Menu/Set. (See Details for Entering Text, page 4-2.)

7 - 1

AUTO DIAL NUMBERS AND DIALING OPTIONS

Press to select the type of number, and then press Menu/Set.

FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing

Redial/Pause

as you’re entering digits. Pressing

*O2:

Redial/Pause

NAME:

Page 61

Return to Step 2 to store another One Touch number—OR—Press Stop/Exit. When you dial an AUTO DIAL number the LCD shows the name you’ve stored,

or if you haven’t stored a name, the number you’ve stored. If you must wait for another dial tone at any point in the dialing sequence, store a

pause at that place in the number by pressing Redial/Pause. Each key press adds a

3.5 second pause. You can use chain dialing to store long dialing sequences. For example, to store

9 1 201 555 1234 987 65 4321, divide the number into two parts. Store the first part as a Chain type number (this tells the system that the dialing sequence is not complete).

CHAIN—9 1 201 555 1234

The last part of the One Touch number must be stored as any of the other following three types.

FAX or FAX/TEL or TEL—987 65 4321

Now when you dial, just press the two keys (one after the other in order) where you’ve stored the two parts of the number.

Storing Speed Dial Numbers

You can store Speed Dial numbers, so you can dial by pressing only four keys and Fax Start. There are 100 Speed Dial locations.

Press Menu/Set, 6, 2.

Use the dial pad to enter a two-digit location (00–99), and then press Menu/Set.

Enter the number (up to 20 digits), and then press Menu/Set.

Use the dial pad to enter the name or company (up to 15 characters), and then press Menu/Set—OR—Press Menu/Set to store the number without a name. (See Details for Entering Text, page 4-2.)

2.SPEED-DIAL

SPEED-DIAL? #

#05:

NAME:

Press to select the type of number, and then press Menu/Set.

FAX a fax only number TEL a telephone (voice) number FAX/TEL both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing

Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.

AUTO DIAL NUMBERS AND DIALING OPTIONS

7 - 2

Page 62

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name or number stored there, then prompts you to either 1. CHANGE—OR—2. EXIT.

Press 1 to change the number stored, or press 2 to exit without making a change.

Enter a new number.

• If you want to erase the whole number, press Stop/Exit when the cursor is to the left of the digits. The letters above and to the right of the cursor are deleted.

• If you want to change a digit, use or to position the cursor under the digit you want to change, and then type over it.

Follow the directions beginning at Step 3 in Storing One Touch Numbers or Storing Speed Dial Numbers.

Setting Up Groups for Broadcasting

Groups allow you to send the same fax message to many fax numbers by pressing only one One Touch key (Broadcasting). Each Group uses up a One Touch key so you must save a key for each Group. First, you’ll need to store each fax number as a One Touch or Speed Dial number. Then, you can combine them into a Group. Finally, you can have up to six small Groups, or you can assign up to 111 numbers to one large Group. (See

Storing One Touch Dial Numbers Broadcasting

Press Menu/Set, 6, 3.

Select the One Touch key where you wish to store the number. (For example, press One Touch key 3 to store a Group.)

Use the dial pad to identify the Group with a number, and then press Menu/Set. (For example, press 1 for Group 1.)

To include One Touch or Speed Dial numbers in the Group, enter them as if you were dialing. For example, for One Touch key 4, press One Touch key 4. For Speed Dial location 09, press Search/Speed Dial, and then press 0, 9 on the dial pad. The LCD shows 04#09.

Press Menu/Set to accept the numbers for this Group.

Use the dial pad to enter a name for the Group, and then press Menu/Set. (For example, NEW CLIENTS) (See Details for Entering Text, page 4-2.)

Press Stop/Exit. You can print a list of all One Touch and Speed Dial numbers.

(See Printing Reports, Chapter 11.)

, page 7-6.)

, page 7-1,

Storing Speed Dial Numbers

3.SETUP GROUPS

SELECT ONE-TOUCH

SETUP GROUP:GO

G01:*O4#O9

NAME:

, page 7-2 and

7 - 3

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Dialing Options

You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls.

When you dial an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.

Manual Dialing

Manual dialing is simply pressing all of the digits of the phone number.

Pick up the handset—OR—Press Hook.

When you hear a dial tone, dial the call using the dial pad.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)

To hang up, replace the handset.

One Touch Dialing

Pick up the handset—OR—Press Hook.

When you hear a dial tone, press the One Touch key of the location you want to call.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pickup the handset.)

To hang up a voice call, replace the handset.

If you try to use a One Touch location with no number stored in it, you will hear a warning sound, and LCD will show NOT REGISTERED. The LCD returns to normal after two seconds. If you are sending a fax, press Fax Start after pressing the One Touch key. If you picked up the handset, press Fax Start when the receiving fax machine answers with fax tones.

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Speed Dialing

Pick up the handset—OR—Press Hook.

When you hear a dial tone, press Search/Speed Dial, press #, and then press the two-digit Speed Dial number.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)

To hang up a voice call, replace the handset. If you are sending a fax, press Fax Start after entering the Speed Dial number. If you

picked up the handset, press Fax Start when the receiving fax machine answers with fax tones.

Dialing Access Codes and Credit Card Numbers

Sometimes you may want to choose from among several long distance carriers when you make a call. Rates may vary depending upon the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers as One Touch and Speed Dial numbers. You can store these long dialing sequences by dividing them and setting them up separately in any combination. You can even include manual dialing using the dial pad. The combined number will be dialed in the order you enter it, as soon as you press Fax Start. Make sure you select CHAIN as the type of the number when you store it as a One Touch or Speed Dial. (See Storing One Touch Dial Numbers and Storing Speed Dial Numbers, page 7-1 to 7-2.)

For example: You store “555”on One Touch key 3 and “7000”on One Touch key 4. If you press One

Touch 3, 4 and Fax Start you will dial “555-7000”. To temporarily change a number, you can substitute part of the number with manual dialing using the dial pad. For example, to change the number to 555-7001 you can press One Touch 3, and then press 7, 0, 0, 1 using the dial pad.

Pause after dialing Speed Dial numbers for the name to be displayed before you enter the next portion of the dialing sequence.

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AUTO DIAL NUMBERS AND DIALING OPTIONS

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Search

You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.)

Press Search/Speed Dial, and then enter the first letter of the name.

Press or to search alphabetically and to search numerically.

When the LCD shows the name you want to call, pick up the handset for a voice call.

Press Fax Start to begin dialing.

If you pressed Hook to dial the call, pick up the handset when the other party answers. (The speaker works only one way; the other party won’t be able to hear you unless you pick up the handset.)

When the call is over, hang up to end the call.

Redial

If the last number you dialed was busy, press Redial/Pause for easy dialing.

Broadcasting

Using the numbers you have stored in Groups, One Touch and Speed Dial memory, you can “Broadcast” faxes automatically to a maximum of 112 different locations in a few simple steps.

After the Broadcast is completed, a Broadcast Report will be printed automatically to let you know the results.

Insert the original in the ADF.

Press

Quick Scan/Reports

Enter the One Touch and Speed Dial numbers (one after the other) or a Group number you have stored.

Press Fax Start. The FAX stores the document in memory, and then transmits it to all the numbers you entered. If the line is busy, your machine will redial.

Press Stop/Exit during transmission to cancel the current fax Broadcast.

. The LCD shows how much memory is available.

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Next-Fax Reservation

Even if your fax machine is receiving another fax, you can set your machine to send your fax next. This way, you don’t have to wait for it to finish sending or receiving the other fax. You can dial this fax call manually, or by using Redial, One Touch, Speed Dial, or Chain dialing. (When you use One Touch and Speed Dial, only the memory location—not the name of the person you’re calling—is displayed.)

Place the originals in the ADF. If necessary, press Resolution to adjust resolution.

Enter the fax number.

Press Fax Start.

Press Menu/Set. The LCD shows:

To cancel the reservation, remove the originals and press Stop/Exit.

You can’t use this feature if there is an original waiting in the ADF (possibly for Delayed Fax or Polled Transmit). If you use Next-Fax Reservation , the machine will send an original without storing it in memory.

NEXT-FAX RESERVD

Multiple Resolution Transmission

Use this feature to select separate resolution settings for each page of the fax you’re sending. This could be useful if you’re sending a fax with photos and letters, or some pages with small print and others with normal print. Resolution settings return to

STANDARD after the fax is sent. (See Resolution, page 6-6)

Insert the originals in the feeder, and then press Menu/Set, 3, 4.

4.RESOLUTION

Use to select resolution for page 1, and then press Menu/Set.

Repeat Step 2 for subsequent pages.

Press Stop/Exit when you’re finished. The LCD shows

Press 1 if you want to select additional settings. The LCD returns to the SETUP SEND menu —OR—Press 2 if you are finished choosing settings, and go to Step 6. The LCD prompts you to enter the fax number you want to call.

Enter the fax number you’re calling.

Press Fax Start. To copy an original using multiple resolutions, press Copy in Step 6.

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AUTO DIAL NUMBERS AND DIALING OPTIONS

ACCEPTED

OTHER SETTINGS?

Page 67

Pause

Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay.

Hold

Press Hold/Caller ID to put a call on Hold.

You can put down the handset without disconnecting the call.

Pick up the fax machine handset to release the call from Hold. Picking up an extension handset will not release the call from Hold.

Tone/Pulse

If you have pulse dialing service but need to send tone signals (for example, for telephone banking), follow the directions below. If you have touch tone service, you do not need this feature to send tone signals.

Lift the handset.

Press #. Any digits dialed after this send tone signals.

When you hang up, the fax machine returns to pulse dialing service.

AUTO DIAL NUMBERS AND DIALING OPTIONS

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Telephone Services

Custom Features

Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID telephone services offered by some telephone companies.

If you have Voice Mail, only Call Waiting, RingMaster, an answering service, an alarm system or other custom feature on your telephone line, it may create a problem in the operation of your fax machine. (See Custom Features on a Single Line, page 13-8.)

If you have Voice Mail on your phone line, please read the following carefully.

Distinctive Ring

The term “Distinctive Ring” is used by Brother to identify a telephone company service that is given many names, depending on the telephone company you are using. For example, this service may be called SmartRing, RingMaster, Teen-Ring, Ident-aCall or Ident-a-Ring.

What Does Your Telephone Company’s “Distinctive Ring” Do?

Your telephone company’s Distinctive Ring service allows more than one number to be on same phone line. If you need more than one phone number, it is an inexpensive alternative to paying for an additional line. Each phone number has its own distinctive ring pattern, so you’ll know which phone number is ringing. This is one way you can have a separate phone number for your fax machine.

Please consult your telephone company for availability and rates.

Note

What Does Brother’s “Distinctive Ring” Do?

The Brother machine has a Distinctive Ring feature that allows you to use your fax machine to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receive only faxes.

You must purchase your telephone company’s Distinctive Ring service before you

Note

program the Brother machine to work with it.

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Do You Have Voice Mail?

If you have Voice Mail on the phone line you will install your new fax machine on,

there is a strong possibility that Voice Mail and the fax machine will conflict with each other while receiving incoming calls. However, this Distinctive Ring feature allows

the use of more than one number on your line, so both Voice Mail and the fax machine can coexist peacefully. If each one has a separate phone number, neither

will interfere with the other’s work. If you decide to get the Distinctive Ring service from the telephone company, you will

need to follow the directions below to “register” the new Distinctive Ring pattern they provided, so your fax machine can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, then turn it back on. When you get a new fax number, make sure you reset this menu selection.

Before You Choose the Ring Pattern to Register

You can register only one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the telephone company in the USA and Canada that are shown in the Brother compatibility table below.

Ring

Pattern

Rings

1 long - long

2 short - long - short

3 short - short - long

4 very long (normal pattern)

If the ring pattern the telephone company provided cannot be registered by the fax,

Note

please check for other available ring pattern choices from the telephone company.

■ The fax machine will answer only calls to its registered number.

■ The first two rings are silent on the fax machine. This is because the fax must « listen »

to the ring pattern (compare it to the pattern that was “registered”).

■ If you program the fax machine correctly, it will recognize the registered ring pattern

of the “fax number” within two ring patterns and automatically answer with a fax tone. When the “voice number” is called, the fax machine will not interrupt the call.

TELEPHONE SERVICES

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Very Important

If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax machine is in this « neutral » mode, the Distinctive Ring feature can be activated. The Distinctive Ring feature is actually an answering mode. So, do not activate FAX ONLY mode or FAX /TEL mode while using Distinctive Ring; otherwise, the fax machine will answer calls for all the numbers.

Registering the Distinctive Ring Pattern

Set the fax machine to MANUAL mode.

Press Menu/Set, 0, 1.

1.DISTINCTIVE

Press to select DISTINCTIVE:SET?, and then press Menu/Set.

Press to select the prestored ring pattern you want to assign, and then press

Menu/Set. (You will hear each pattern as you scroll through the four patterns.) Be sure to choose the pattern assigned by the telephone company.

Press Stop/Exit.

Caller ID

The Caller ID feature of this fax machine lets you use the Caller ID subscriber service offered by many local telephone companies. After at least two rings, the LCD shows the telephone number of your caller (or up to 16 characters of the name, if available). Once you pick up the handset the Caller ID information disappears from the LCD, but the call information remains stored in the Caller ID memory.

CALL PICKUP remains on the LCD when no Caller ID information was

transmitted

OUT OF AREA means the call originates outside your Caller ID sevice area PRIVATE CALL means the caller has intentionally blocked transmission of

information

Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area.

Caller ID Log

Your fax machine stores up to 30 of the last Caller IDs received into the fax machine’s memory in the Caller ID Log. When the thirty-first call comes in, information about the first call is erased. You can print the report or scroll through Caller ID information to review those calls made to your fax machine.

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TELEPHONE SERVICES

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Printing the Caller ID Log

Press Hold/Caller ID.

To print the Caller ID Log, press Fax Start.

Viewing the Caller ID Log

Press Hold/Caller ID.

CALLER ID LOG

PRESS START KEY

CALLER ID LOG

After two seconds, press to scroll

through the Caller ID Log.

01)MARY HENDERSON

02)TOM HENDERSON

03)ABC COMPANY

When you want to see detailed information for a displayed ID (phone number and date and time call was received) press Menu/Set.

To continue viewing the Caller ID Log

(Step 2), press .

—OR—

To exit the Caller ID Log, press Stop/Exit.

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

Returning a Call from the Log

You can scroll through the Caller ID Log and select a call to return automatically. (See page 8-3) (For USA Only) You must set up your AREA CODE in advance. (See Setting Up Your Area Code (USA Only), page 4-6.)

Press Hold/Caller ID.

3 4

Press to scroll through the Caller ID

Log and when you see a call you want to return immediately, press Menu/Set.

To begin dialing, press Fax Start. Begin speaking when the other party answers.

CALLER ID LOG

01)MARY HENDERSON

01)9082438436

01)02/01 12:00

DIAL:PRESS START

TELEPHONE SERVICES

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Page 72

This feature may not be available in certain areas of the USA and Canada. If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller ID Log. Your fax machine will automatically dial “1” plus the area code for any number that does not originate in your area code. If this is not the procedure followed by your dialing plan you will not be able to return calls automatically.

Registering a Caller ID Number

You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number.

Press Hold/Caller ID.

CALLER ID LOG

After two seconds, press to scroll

through the Log and when you see a caller you want to register, press Menu/Set.

To register the caller as a One Touch number, press the One Touch key where you want the number to be stored.

—OR—

To register the caller as a Speed Dial number, press Search/Speed Dial and use the dial pad to press the two-digit location code (00–99), and then press Menu/Set.

If the LCD shows REGISTERED, the auto dial location already has a number.

Enter the caller’s name, and then press Menu/Set.

Press to select the type of number, and then press Menu/Set:

FAX a fax number TEL a telephone (voice) number FAX/TEL both a fax and telephone number CHAIN a number, usually an access code, for chain dialing

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

NAME:

Return to Step 2 to store another auto dial number—OR— Press Stop/Exit.

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TELEPHONE SERVICES

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Call Waiting Caller ID

The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service offered by many local telephone companies. This feature displays the telephone number (or name, if available) of Call Waiting callers on your fax machine’s LCD.

To answer a Call Waiting signal while you’re talking on the phone, ask the other party if you can put them on Hold to catch the other call. The LCD shows the Caller ID.

Press Search/Speed Dial to switch to the second call.

To switch back to the first call, press Search/Speed Dial again. Either caller can hang up at any time. However, if you hang up you will disconnect

both callers.

TELEPHONE SERVICES

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Remote Fax Options

Fax Forwarding/Paging

You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF.

Programming a Fax Forwarding Number

When Fax Forwarding is set to ON, your machine stores the received fax in memory. Then it dials the fax number you’ve programmed and forwards the fax message.

Press Menu/Set, 8, 1.

1.FAX FWD/PAGING

Press until the LCD shows

FAX FORWARD?, and then press

Menu/Set.

The LCD prompts you to enter the number of the fax machine where faxes will be forwarded. Enter the forwarding number (up to 20 digits), and then press Menu/Set.

Press Stop/Exit.

FAX FORWARD?

FWD#:

Programming Paging Number

When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN); this activates your pager so you know you have a fax message in the memory.

Press Menu/Set, 8, 1.

Press until the LCD shows

PAGING?, and then press Menu/Set.

Enter your pager phone number (up to 20 digits) followed by # #, and then press Menu/Set. Do not include the area code if it is the same as that of your machine. For example, 1 8 0 0 5 5 5 1 2 3 4 # #.

1.FAX FWD/PAGING

PAGING?

PAG#:

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REMOTE FAX OPTIONS

Page 75

If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your machine telephone number followed by # #, and then press Menu/Set. For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.

—OR—

If you do not need a PIN, press Redial/Pause, enter the fax number of your machine followed by # #, and then press Menu/Set. For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.

Press Stop/Exit. You cannot change a Paging number or PIN remotely.

Press Redial/Pause for each 3.5 second delay, as needed.

Note

PIN#:

Setting Fax Storage

If you set Fax Storage to ON, you will be able to retrieve fax messages from another location using Fax Forwarding, Paging, or Remote Retrieval. The LCD will indicate when you have a fax stored in memory.

Press Menu/Set, 8, 2. The LCD prompts you to choose a fax setting.

Press to select ON (or OFF), and then press Menu/Set.

2.FAX STORAGE

Press Stop/Exit. If there are faxes in memory when you

turn the Fax Storage OFF, the LCD prompts you to erase any faxes in memory. If you press 1, all fax data is erased and Fax Storage is turned off. If you press 2, data is not erased and Fax Storage remains on. (See Printing a Fax in Memory, page 5-7.)

ERASE ALL FAX?

1.YES 2.NO

Backup Print

If you have set FAX STORAGE to ON, your machine automatically prints faxes as they are received into memory, This is a safety feature in ease the power goes out so you won’t lose your messages.

REMOTE FAX OPTIONS

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Changing the Remote Retrieval Access Code

Enter your Remote Access Code when the machine picks up your call, so you can access features remotely. The access code is preset to 1 5 9 , but you can change this. (See

Press Menu/Set, 8, 3.

Enter a three-digit number from 000 to 999, and then press Menu/Set. The “” cannot be changed. (Do not use the same digits that appear in your Fax Receive Code or Telephone Answer Code.)

Press Stop/Exit.

Operation from External or Extension Telephone, page 5-6.)

3.REMOTE ACCESS

Remote Retrieval

You can call your machine from any fax machine using touch tone, then use the Remote Retrieval Access Code and other button presses to retrieve fax messages. Cut out the Remote Retrieval Access Card on the last page and keep

it in your wallet as an aid.

Using Remote Retrieval Access Code

Dial your fax number from a fax machine using touch tone.

When your machine answers, immediately enter your Remote Retrieval Access Code (1 5 9 ).

The machine signals the kinds of messages received:

1 long beep — Fax message(s) No beeps — No messages

The machine then prompts you with two short beeps to enter a command. If you wait longer than 30 seconds to enter a command, the machine hangs up. If you enter an invalid command, the machine beeps three times.

Press 9 0 to reset the machine when you’re finished.

Hang up. If your machine is set to MANUAL mode, you can access it by waiting about

Note

2 minutes, and then entering the Remote Retrieval Access Code within 30 seconds.

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REMOTE FAX OPTIONS

Page 77

Remote Commands

Follow the commands below to access features remotely. When you call the machine and enter your Remote Retrieval Access Code (1 5 9 ), the system will signal you with two short beeps to enter a remote command.

Remote Commands Operation Details

95 Changing Fax Forwarding

/Paging setting

1 OFF If you hear one long beep, the change is accepted. If you hear three

2 Fax Forwarding

3 Paging

4 FAX FWD No.

6 Fax Storage ON You can turn FAX STORAGE to ON or OFF.

7 Fax Storage OFF

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax

3 Erase faxes from the

memory

97 Check the Receiving Status

1 FAX You can check whether your machine has received any faxes. If

98 Change the Receive Mode

1 TAD: ANSWER MACH. If you hear one long beep, you can change the Receive Mode.

2 FAX/TEL

3 FAX ONLY

90 Exit After a long beep, you can exit Remote Retrieval.

short beeps, you cannot change it because the conditions have not been met (Example: registering paging number). You can register your fax forwarding number by using 4. FAX FWD NO. (see page 9-5). Once you have registered the number, the machine will change automatically to FAXFWD:ON mode.

messages. (See page 9-5.)

If you hear one long beep, you can erase fax message(s) from the memory.

yes, you will hear one long beep. If no, you will hear three short beeps.

If you hear three short beeps, you cannot change it.

REMOTE FAX OPTIONS

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Retrieving Fax Messages

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ).

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Using the dial pad, enter the number of the remote fax machine where you want your fax messages forwarded (up to 20 digits) followed by # #.

You cannot use and # as dial numbers. However, if you want to store a

Note

pause, press #.

After you hear your machine beep, hang up and wait. Your machine calls the remote fax machine. The remote fax machine prints your fax messages.

Changing Fax Forwarding Number

You can change the default setting of your fax forwarding number from a remote telephone/fax machine using touch tone.

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ).

When you hear two short beeps, use the dial pad to press 9 5 4.

Enter the new number of the remote fax machine where you want your fax messages forwarded (up to 20 digits) followed by # #.

You cannot use and # as dial numbers. However, if you want to store a

Note

pause, press #.

After you hear your machine beep, hang up.

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REMOTE FAX OPTIONS

Page 79

Making Copies

Copy Operations

To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs.

Using the Fax Machine as a Copier

You can use the fax machine as a copy machine, making up to 99 copies at a time.

The scannable area of your fax machine begins at approximately 1/6”-1/8” (3 mm - 4 mm) from the edge of the paper.

1/6" (4 mm)

Making a Single Copy

Place the original face down in the ADF.

Press Copy twice. To cancel, press Stop/Exit. Do NOT pull on the paper while copying is in progress.

1/8" (3 mm)

Not Scannable area

1/6" (4 mm)

MAKING COPIES

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Multiple Copies

You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine.

Place the original face down in the ADF.

If you want copies “stacked,” press Copy. —OR—

If you want copies “sorted” (collated), press Sort.

Enter the number (1–99) of copies you want.

Press Copy. If you are making multiple copies and get an OUT OF MEMORY message while

you are scanning the first page, press Stop/Exit to cancel the job. Then make a single copy. If you pressed Sort and the OUT OF MEMORY message appears while scanning subsequent pages, you can press Copy to copy the portion that is in memory, or press Stop/Exit to cancel. To restart the copy job using less memory, press Copy for stacked copies.

FAX:NO.& START COPY:PRESS COPY

Reducing and Enlarging Copies

When making copies, you can reduce or enlarge the size of the printed image. To reduce to the size of your selected paper automatically, select AUTO. To select a reduction ratio, choose 93%, 87%, 75% or 50%. To enlarge a document, select

150%, 125% or 120%. To print a document at its original size, select 100%.

Place the original face down in the ADF.

Press Enlarge/Reduce.

4 5 6

10 - 2

Use to choose a ratio setting.

Press Copy—OR—Sort if you want sorted copies. Enter the number (1–99) of copies you want. For example, press 9 for nine copies. Press Copy.

MAKING COPIES

Page 81

Printing Reports

Fax Settings and Activity

Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report Interval. For initial setup:

Press Menu/Set, 7, 1.

—OR—

Press Menu/Set, 7, 2.

Customizing the Transmission Verification Report

You can use the Transmission Report as proof that you sent a fax. This report lists the name or fax number of the receiving party, time and date of transmission and whether the transmission was successful (OK).

When this feature is OFF, the report prints only if a transmission error

Note

prevented delivery (NG).

Press Menu/Set, 7, 1.

Press to select ON (or OFF),

and then press Menu/Set.

Press Stop/Exit.

1.TRANSMISSION

2.ACT.INTERVAL

1.TRANSMISSION

Setting the Fax Activity Report Interval

You can set the machine to print activity reports at specific intervals (6, 12, 24 hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by following the steps on the next page.

Press Menu/Set, 7, 2.

Press to choose an interval,

and then press Menu/Set. (If you choose 7 days, the LCD prompts you to choose a day at which to begin

the 7-day countdown.)

Enter the time to begin printing, in 24-hour format, and then press Menu/Set. (For example: enter 19:45 for 7:45 PM.)

Press Stop/Exit.

2.ACT.INTERVAL

PRINTING REPORTS

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Using the Quick-Scan/Reports Key

When you want to print a report, remove all paper from the ADF.

Note

Press Quick-Scan/Reports, press to select the report you want, and then

press Menu/Set.

Seven reports are available:

1.HELP LIST

Prints the Menu Table and programming instructions so you can see at-a-glance how to quickly program every menu selection.

2.AUTO DIAL

Lists names and numbers stored in One Touch and Speed Dial memory, in numerical order.

3.FAX ACTIVITY

Lists information about the last 30 incoming and outgoing faxes. TX means Transmit; RX means Receive.

4.TRANSMISSION

Prints a Transmission Verification Report for your last transmission. This information will remain until you pick up the handset or press Hook.

5.TEL. INDEX

6.USER SETTINGS

Prints the AUTO DIAL list (above) alphabetically.

Lists settings for INITIAL SETUP, SETUP

RECEIVE, SETUP SEND, SETUP REPORTS and TEL SERVICE.

7.MEMORY STATUS

Lists summary information of stored faxes and the percentage of used memory.

Don’t forget to set up the Fax Activity Report and Transmission Verification

Note

Report as explained on page 11-1.

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PRINTING REPORTS

Page 83

Important Information

Standard Telephone and FCC Notices

These notices are in effect on models sold and used in the United States only.

This equipment is hearing aid compatible.

When programming emergency numbers and/or making test calls to emergency numbers:

■ Remain on the line and briefly explain to the dispatcher the reason for the call before

hanging up.

■ Perform such activities in the off-peak hours, such as early morning or late evening.

This equipment complies with Part 68 of FCC Rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.

You may safely connect this equipment to the telephone line by means of a standard modular jack, USOC RJ11C.

An FCC compliant telephone cord with a modular plug is provided with this equipment. This equipment is designed to be connected to the telephone line or premise’s wiring using a compatible modular jack that is Part 68 compliant. See the Installation section of this manual for details.

The REN is useful to determine the quantity of devices you may connect to your telephone line and still have those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your fax damages the telephone line, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.

Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If they do, you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service.

If you experience trouble with this fax machine, please contact a Brother authorized service center for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning. If you are not able to solve a problem with your fax machine, contact Brother Customer Service. (See Brother Numbers, page i.)

IMPORTANT INFORMATION

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International ENERGY STAR® Compliance Statement

The purpose of the International ENERGY STAR® Program is to promote the development and popularization of energy-efficient office equipments. As an E

NERGY STAR

meets the E

Partner, Brother Industries, Ltd. has determined that this product

NERGY STAR

guidelines for energy efficiency.

Industry Canada Compliance Statement (For Canada Only)

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Federal Communications Commission Compliance Notice (For USA Only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the fax equipment and the receiver.

■ Connect the fax equipment on a separate circuit.

■ Consult with the dealer or an experienced radio/TV technician for help.

Important

Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.

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IMPORTANT INFORMATION

Page 85

WARNING

For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.

This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.

Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.

The serial number may be found on the label affixed to the bottom of the unit. For your convenience, note the number below and retain this Owner’s Manual to serve as a permanent record of your purchase in the event of a theft or fire, or for future reference. (See Brother Numbers, page i.)

Important Safety Instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water.

Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heater. This product should never be placed in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult with your dealer or local power company.

This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin. This plug will fit into only a grounding-type power outlet.This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug.

Do not allow anything to rest on the power cord. Do not place this product where people can walk on the cord.

If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes (USA Only).

Do not place anything in front of the fax machine that will block the original. Do not place anything in the path of received faxes.

Do not touch a document during printing.

Never push objects of any kind into this product through cabinet slots, since they may touch dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill liquid of any kind on the product.

IMPORTANT INFORMATION

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Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact Brother Customer Service for your nearest Brother Authorized Service Center. (See Brother Numbers, page i.)

Unplug this product from the wall outlet and refer servicing to a Brother Authorized Service Center under the following conditions:

A When the power cord is damaged or frayed. B If liquid has been spilled into the product. C If the product has been exposed to rain or water. D If the product does not operate normally when the operating instructions are followed.

Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E If the product has been dropped or the cabinet has been damaged. F If the product exhibits a distinct change in performance, indicating a need for service.

To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).

This product must be installed near a power outlet that is easily accessible. In case of emergencies, you must disconnect the power cord from the power outlet in order to shut off power completely.

12 - 4

IMPORTANT INFORMATION

Page 87

Troubleshooting and

Routine Maintenance

Troubleshooting

If you can’t resolve a difficulty with your fax machine using the manual, see page i for Brother Numbers to call for assistance.

The fax machine has a mechanical problem. Contact Brother Customer Service at

In USA: 1-800-284-4329 (voice)

1-800-284-3238 (TTY service for the hearing - impaired)

In Canada: 1-877-BROTHER (voice)

(514) 685-6464 (voice) (In Montreal)

MACHINE ERROR XX CALL BROTHER CS

TROUBLESHOOTING AND ROUTINE MAINTENANCE

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Error Messages

You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional assistance, call the Brother fax-back system.

ERROR MESSAGE CAUSE/ACTION

CHECK CARTRIDGE

RESET OR REPLACE

The machine is out of ribbon or the print cartridge is not properly installed. Install the print cartridge again. (See Replacing the Print Cartridge, page 13-5.)

CHECK ORIGINAL

REMOVE ORIGINAL

CHECK ORIGINAL

PRESS STOP KEY

CHECK PAPER

RELOAD PAPER

COMM.ERROR

CONNECTION FAIL

COOLING DOWN

WAIT FOR A WHILE

COVER OPEN

PLS CLOSE COVER

DISCONNECTED

The documents were not inserted or fed properly, or were too long. (See Clearing Jams, page 13-4.)

The fax machine is out of paper or paper is not properly loaded in the paper tray. Refill the paper or remove the paper and load it again. If this error appears while receiving a fax, load paper to restart printing. If you were coping or printing reports, load paper and try again.

A poor quality phone line resulted in a communications error. Try the call again.

You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode. Verify the other parties polling setup.

The print head has overheated. Wait 30 minutes for it to cool.

The cover is not completely closed. Close the cover.

The other party has disconnected during a call or fax.

NO RESPONSE/BUSY

NOT REGISTERED

13 - 2

TROUBLESHOOTING AND ROUTINE MAINTENANCE

The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again.

You’ve tried accessing a One Touch or Speed Dial location with no number assigned to it. (See pages 7-1 to 7-2 for how to store One Touch and Speed Dial numbers.)

Page 89

ERROR MESSAGE CAUSE/ACTION

OUT OF MEMORY

ERASE MESSAGE

The memory capacity has been exceeded. Print the faxes stored in memory to delete them. Then try again. (See Printing a Fax in Memory, page 5-7.)

OUT OF MEMORY

PRINT:PRESS COPY

OUT OF MEMORY

QUIT:PRESS STOP

OUT OF MEMORY

SEND:PRESS START

OUT OF MEMORY

QUIT:PRESS STOP

PAPER JAM

PLS OPEN COVER

PAPER JAM

REMOVE PAPER

SCANNER ERROR

There is not enough memory available to perform your copy operation. Press Stop/Exit. Print the faxes stored in memory to delete them. Then try again. (See Printing a Fax in Memory, page 5-7.) Press Stop/Exit to cancel the job. Then try again. (See Canceling a Scheduled Job, page 6-9.)

There is not enough memory available to send your fax. Press Stop/Exit. Print the faxes stored in memory to delete them. Then try again. (See Printing a Fax in Memory, page 5-7.) Press Stop/Exit to cancel the job. Then try again. (See Canceling a Scheduled Job, page 6-9.)

The paper is jammed in the machine. (See Clearing Jams, page 13-4.)

Try cleaning the white roller and the glass strip under the roller. (We recommend that you unplug the AC power cord first.) If you still get a scanner error, call Brother Customer Service.

—OR—

TROUBLESHOOTING AND ROUTINE MAINTENANCE

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Clearing Jams

The originals were not inserted or fed properly, or were too long.

Open the front cover.

Lift the two release levers to release the white roller.

Pull the document toward the front of the machine.

Lock the levers back in place.

Close the cover and press Stop/Exit.

Front Cover

Release Levers

13 - 4

TROUBLESHOOTING AND ROUTINE MAINTENANCE

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Replacing the Print Cartridge

WARNING

Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration.

Push the OPEN button to open the top cover.

Remove the stopper from the printing cartridge.

White shaft

Blue shaft

Recessed arrow

Black Spool

Turn the black spool on the right clockwise to tighten the ribbon.

TROUBLESHOOTING AND ROUTINE MAINTENANCE

Stopper

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Install the printing cartridge by inserting the recessed first and placing the cartridge into its four holders.

Recessed

OPEN button

Black Spool

Holder

Press down on both sides of the cover to close it securely.

If You Are Having Difficulty with Your Fax Machine

If you think there is a problem with your fax machine, make a copy first. If the copy looks good, the problem is probably not your fax machine. Check the difficulties below and follow the troubleshooting tips.

Printing or Receiving Faxes

Condensed Print and Horizontal Streaks; Top and Bottom of Sentences Cut Off

If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal).

Vertical Black Lines When Receiving

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or (514) 685-6464 (in Montreal).

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TROUBLESHOOTING AND ROUTINE MAINTENANCE

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Phone Line or Connections

Fax Machine Does Not Answer When Called

Make sure the fax machine is in the correct receiving mode for your setup (either FAX ONLY or FAX/TEL). Check for a dial tone. If possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection. (See

Connecting the Machine, page 2-5 and Connect the telephone line.)

Connect a standard telephone handset to the fax machine’s telephone jack. If there is no ringing when you call your fax machine, call your telephone company to check the line.

Telephone Answering Device (TAD) Does Not Answer When Called

Connect the telephone line cord from your TAD to the back of the fax machine, in the jack labeled EXT. Make sure the TAD is set to answer calls. (See

Connecting an External Telephone Answering Device (TAD), page 2-9.)

No Dial Tone on the Handset

Press Hook—OR—Lift the handset. If you don’t hear a dial tone, check telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine’s handset jack. Test the wall jack with another single line telephone. If there is no dial tone at the wall outlet, call your telephone company.

The Caller ID Does Not Display after the Call Waiting Signal

The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfere with it. When you hear the Call Waiting signal, ask the other party to hold while you answer the call. Then stop speaking until you see the Caller ID on the LCD.

Sending Faxes

Poor Transmitting Quality

Try changing your resolution to FINE or S. FINE. (See Make a copy to verify the fax machine’s scanner operation.

Dialing Does Not Work

Check all line cord connections, and make sure the curled handset cord is not in the EXT jack. Check power cord connection. Send a manual fax by pressing Hook or by lifting the handset and dialing the number. Wait to hear fax receiving tones before pressing Fax Start.

Vertical Black Lines When Sending

Use your fax machine to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the top cover and check the original path. Clean the scanner’s white roller and the glass strip under the roller using isopropyl alcohol and a lint-free cloth

TROUBLESHOOTING AND ROUTINE MAINTENANCE

(See Cleaning the Scanner, page 13-9.)

Resolution, page 6-6.)

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Handling Incoming Calls

Double-Ring in FAX/TEL Mode

The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone, and then press your fax machine’s Telephone Answer Code (default setting is #51). (See

Transferring a Call to the Fax Machine

If you have answered the fax machine handset, press Fax Start and hang up immediately. If you answered at an extension phone, press your three-digit Fax Receive Code (default setting is 51). When your fax machine answers, hang up.

Fax Machine “Hears” Voice as FAX Tone

If your fax machine is set to Easy Receive ON, it is more sensitive to sounds. Your fax machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones. Deactivate the fax by pressing #51 if you are at an extension phone or press Stop/Exit if you are at the fax machine or an external phone. Try avoiding this problem by turning Easy Receive to OFF. (See

Easy Receive, page 5-4.)

Transmission Verification Report Prints “Result: NG”

There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the telephone company to check your phone line.

Custom Features on a Single Line

If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other custom feature on a single phone line with your fax machine, it may create a problem sending or receiving fax data.

For Example :

Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services. However, if you subscribe to only Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended.

Using Call Waiting/Caller ID:

If you are having a telephone conversation and a fax communication signal comes through on Call Waiting Caller ID, you can verify that the second call is a fax by switching to it. You have the option to receive the fax call, by asking the first caller to hang up to clear the line.

For FAX/TEL Mode Only, page 5-6.)

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TROUBLESHOOTING AND ROUTINE MAINTENANCE

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Routine Maintenance

Cleaning the Scanner

Before cleaning, unplug the power cord for safety. Clean the white roller and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. You’ll need to lift the two release levers to release the white roller; be sure to lock them in place when you’re through.

During cleaning, we recommend you unplug the power cord for safety.

Release Levers

Glass Strip

White Roller

TROUBLESHOOTING AND ROUTINE MAINTENANCE

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Cleaning the Print Head

Before cleaning, unplug the power cord for safety. To clean the fax machine print head, wipe the metal and plastic part with a lint-free cloth that is dry or lightly moistened with isopropyl alcohol.

WARNING

Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration.

Plastic and Metal Part

13 - 10

TROUBLESHOOTING AND ROUTINE MAINTENANCE

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Packing and Shipping the Machine

Whenever you transport the fax machine, use the packing materials that came with your fax machine. If you do not pack the fax machine correctly, you could void your warranty.

Unplug the fax machine from the AC power outlet. Do not unplug the fax machine after a print job until you hear the final click.

Note

Remove the paper wire extension, document support, paper support, telephone line cord, print cartridge and handset, and pack them.

If you are returning the fax machine to Brother as part of the Brother Exchange

Note

Service, pack only the fax machine. Keep all separate parts to use with your “Exchange” machine.

Wrap the fax machine in the plastic bag and place it in the original carton with the original packing material.

TROUBLESHOOTING AND ROUTINE MAINTENANCE

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Type Desktop Facsimile Transceiver Compatibility ITU-T Group 3 Coding System Modified Huffman (MH) Modem Speed 14400/12000/9600/7200/4800/2400 (Automatic Fallback) Original Input Width 5.8 inches to 8.5 inches (148 mm to 216 mm) Scanning/Printing Width 8.2 inches (208 mm) Automatic Document

Feeder (ADF) Paper Tray Up to 200 Sheets Printer Type Line Thermal with Ribbon Gray Scale 64 levels (Dithered) Display LCD, 16 characters Polling Types Standard, Sequential Contrast Control Automatic/Super Light/Super Dark (Manual Setting) Resolution • Horizontal 203 dot/inch (8 dot/mm)

Memory Capacity 512 KB (up to 25 pages*) Transmission Speed 9 seconds One Touch Dial 12 (with Shift key) Speed Dial 100 stations Groups Up to 6 Automatic Redial 3 times at 5 minute intervals Speaker Type Monitor Auto Answer 0, 1, 2, 3 or 4 rings Communication Source Public switched telephone network Operating Environment 41 - 95° F Power Source 120V AC 50/60Hz (USA, Canadian Version Only) Power Consumption Standby: Under 4 watts — Peak: under 170 watts Dimensions 14.9 (W) × 15.2 (D) × 8.5 (H) inches

Weight 13.2 lb / 6.0 kg Refill Ribon Rolls Yield: Up to 450 pages (Letter) Starter Ribbon Roll Yield: Up to 100 pages (Letter)

Specifications

Up to 20 pages

• Vertical Standard—98 line/inch (3.85 line/mm) Fine, Photo—196 line/inch (7.7 line/mm) Superfine, Photo (copy)—392 line/inch (15.4 line/mm)

378 (W) × 385 (D) × 215 (H) mm

* “Pages” refers to the ITU-T Test Chart #1 (in Out of Paper Reception in ECM mode).

Specifications are subject to change without prior notice.

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SPECIFICATIONS

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Activity Report Lists information about the last 30 incoming and outgoing faxes. TX means

Transmit. RX means Receive.

ADF (automatic document feeder) Refers to the number of pages that can be placed in the

document feeder and fed one at a time automatically.

Auto Dial List A listing of names and numbers stored in One Touch and Speed Dial memory, in

numerical order.

automatic fax transmission Sending a fax without picking up the handset or pressing Hook. beeper The sound the keys make when they are pressed, an error occurs or an original has been

received or sent.

Broadcasting The ability to send the same fax message to more than one location. Call Back Message Allows you to send a fax and then leave a message for the other party to call

you back.

Call Reservation Allows you send a fax and then at the end of transmission, you can talk with

the other party.

Caller ID A service purchased from the Telephone Company that lets you see the number (or

name) of the party calling you.

Cancel Job Cancels a programmed job, like Delayed Fax or Polling. CNG tones The special tones (beeps) sent by fax machines during automatic transmission to tell

the receiving machine that a fax machine is calling.

communication error (or Comm. Error) An error during fax sending or receiving, usually

caused by line noise or static.

Contrast Setting to compensate for dark or light originals, by lightening dark originals or

darkening light originals.

Cover Page Prints a page at the other party’s machine, that contains the sender and recipient’s

name and fax number, number of pages and a comment. You can generate an electronic cover page at the other end with pre-programmed information from memory or you can print a sample cover page to fax with your original.

Delayed Fax Sends your fax at a later time that day. Distinctive Ring A service purchased from the Telephone Company that provides another phone

number on an existing phone line. The Brother fax machine uses the new number to simulate a dedicated fax line.

ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of

the original that had an error.

F/T Ring Time The length of time the fax machine rings (when the answer mode setting is

FAX/TEL) to notify you to pick up a voice call that it answered.

Fax Forwarding Sends a fax received in memory to another preprogrammed fax number. fax tones The signals sent by sending and receiving fax machines while communicating

information.

Glossary

GLOSSARY

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Fine mode Resolution is 196 × 203 dpi. It is used for small print and graphs. gray scale The shades of gray available for copying and faxing photographs. Group number A combination of One Touch and/or Speed Dial numbers that are stored in

Group on a One Touch key for Broadcasting.

Interrupt Temporarily puts a waiting job on hold while you perform another operation. Interval The preprogrammed time period between automatically printed Activity Reports. You

can print Activity Reports on demand without interrupting this cycle.

LCD (liquid crystal display) The display screen on the fax machine that shows interactive

messages during On-Screen Programming and defaults to the date and time when the machine is idle.

manual fax When you press Hook or lift the handset so you can hear the receiving fax machine

answer before you press Start to begin transmission.

Memory Status List Shows how much memory is being used, how much is left, and the type of

messages in memory.

Memory Transmission You can set your machine to scan originals before dialing, so you do not

have to leave them at the fax machine.

memory usage Instructs the fax machine how to allocate the memory. Next Fax Reservation Accepts the next original in the ADF for transmission while the fax

machine is still receiving.

OGM (Out-Going Message) The message callers hear when they call your external answering

machine.

One-Touch Keys on the fax machine control panel where you can store numbers for easy dialing.

You must use a separate key for each number.

Out of Paper Reception Receives faxes into the fax machine’s memory when the machine is out

of paper.

Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on

overseas phone lines.

Paging Feature enables your fax unit to call your pager when a fax or a voice message is received

into its memory.

Pause Allows you to place on or more 3.5 second delays in the dialing sequence stored on One

Touch and Speed Dial numbers.

Photo mode A resolution setting that uses varying shades of gray for the best representation of

photographs.

Polling The process of a fax machine calling another fax machine to retrieve waiting fax

messages.

Print Reduction reduces the size of incoming faxes. Pulse A form of dialing on a telephone line. Remote Access The ability to access your fax machine remotely from a touch tone phone or

other fax machine.

Remote Access Code The four-digit code that allows you to call and access your fax machine

from a remote location.

G - 2

GLOSSARY

Brother IntelliFAX 1270e User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Brother Numbers

Brother fax-back system (USA Only)

Frequently Asked Questions (FAQs)

For Customer Service

Dealers/Service Centers (For USA Only)

Service Centers (For Canada Only)

Ordering Accessories and Supplies

Table of Contents

Introduction

Using This Manual

Finding Information

Conventions Used in this Manual

FAX-1270e Control Panel Overview

About Fax Machines

Custom Features

Do You Have Voice Mail on the Phone Line?

Why Should There Be Trouble?

How Can You Avoid Possible Problems?

Fax Tones and Handshake

Error Correction Mode (ECM)

Test Sheet Procedure and Product Registration (For USA Only)

Location and Connections

Choosing a Location

Packing List

Assembly

Attach the Document Support

Attach the Paper Wire Extension

Attach the Paper Support

Load the Paper

Acceptable Paper

Connections

Connecting the Machine

Special Line Considerations

Roll Over Phone Lines

Two-Line Phone System

Converting Telephone Wall Outlets

Installing Brother Machine, External Two-Line TAD and Two-Line Telephone

Multi-Line Connections (PBX)

If You Are Installing the Fax Machine to Work with a PBX:

Custom Features on Your Phone Line

Custom Features on a Single Line

Connecting an External Telephone Answering Device (TAD)

Sequence

Connections

Outgoing Message (OGM) on an External TAD

Connecting an External Telephone

On-Screen Programming

User-Friendly Programming

Menu Selection Table

Alternating Displays

Navigation Keys

Initial Setup

Getting Started

Setting Date and Time

Setting Station ID

Details for Entering Text

Inserting Spaces

Making Corrections

Repeating Letters

Special Characters and Symbols

Setting the Speaker Volume

Choosing the Handset Volume (For Volume Amplify)

Setting Volume Amplify

Setting the Ring Volume

Setting Beeper Volume

Memory Storage

Setting Tone/Pulse Dialing Mode

Setting Up Your Area Code (USA Only)

Setup Receive

Basic Receiving Operations

Select Receive Mode

To select or change your Receive Mode

Setting Ring Delay

Setting F/T Ring Time

Easy Receive

Printing a Reduced Incoming Fax