Brother HL-2170W User Manual

HL-2170W

Laser Printer

Before you can use the printer, you must set up the hardware and install the driver. Please
read this ‘Quick Setup Guide’ for proper set up and installation instructions.

STEP 1

Setting Up the Machine

STEP 2

Installing the Printer Driver

Setup is Complete!

Quick Setup Guide

How to use the printer, see the User’s Guide on the CD-ROM.

Keep this ‘Quick Setup Guide’ and the supplied CD-ROM in a convenient place for quick and
easy reference at all times.
To view the Quick Setup Guide in other languages, please visit http://solutions.brother.com

.

Version 1

1

Symbols used in this guide

Warning

Warnings tell you what to do
to prevent possible personal
injury.

Improper Setup

Improper Setup icons alert
you to devices and
operations that are not
compatible with the printer.

Electrical Hazard

Electrical Hazard icons alert
you to a possible electrical
shock.

Note

Notes tell you how you should
respond to a situation that
may arise or give tips about
how the current operation
works with other features.

Hot Surface

Hot Surface icons warn you
not to touch machine parts
that are hot.

User's Guide

Network User's Guide

Indicates reference to the
User's Guide or Network
User's Guide which is on the
CD-ROM we have supplied.

Caution

Cautions specify procedures
you must follow or avoid to
prevent possible damage to
the printer or other objects.

Table of Contents

Safety Precautions ....................................................................................................................................... 2

To Use the Printer Safely........................................................................................................................ 2

Regulations ............................................................................................................................................. 4

Getting Started

Carton Components ..................................................................................................................................... 7

Control panel................................................................................................................................................ 7

Printer LED Indications ................................................................................................................................ 8

Supplied CD-ROM ....................................................................................................................................... 9

STEP 1— Setting Up the Machine

Installing the drum unit and toner cartridge assembly................................................................................ 10

Loading paper in the paper tray ................................................................................................................. 11

Printing a test page .................................................................................................................................... 12

STEP 2— Installing the Printer Driver

Windows

For USB interface cable users .................................................................................................................. 14

For wired network interface cable users ................................................................................................... 16

For Peer-to-Peer network printer users ............................................................................................... 16

For shared network printer users ......................................................................................................... 18

For wireless network users ....................................................................................................................... 20

Macintosh

For USB interface cable users .................................................................................................................. 30

For wired network interface cable users ................................................................................................... 32

For wireless network users ....................................................................................................................... 34

®

®

For Network Users

BRAdmin Light utility (For Windows® users).............................................................................................. 44

BRAdmin Light utility (For Mac OS

Web Based Management (web browser)................................................................................................... 46

Network default settings............................................................................................................................. 46

Print the Printer Settings Page................................................................................................................... 46

®

X users)............................................................................................ 45

Consumables

Consumables ............................................................................................................................................. 47

Repacking Information

Shipment of the printer............................................................................................................................... 48

Troubleshooting

User’s Guide Chapter 6

1

Safety Precautions

To Use the Printer Safely

Warning

There are high voltage electrodes inside the printer. Before you clean the inside of the printer, make sure that
you have turned off the power switch and unplugged the printer from the AC power outlet.

DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.

After you have just used the printer, some internal parts of the printer will be extremely hot. DO NOT touch the
shaded parts shown in the illustration when you open the front or back cover of the printer.

Inside the printer

Inside the printer

(Front View)

DO NOT remove or damage the caution labels located on or around the fuser.

(Back View)

DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite
inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free
cloth and dispose of it according to local regulations.

2

Safety Precautions

DO NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing
this may cause a fire or electrical shock. Refer to the User's Guide for how to clean the machine.

3

Safety Precautions

Regulations

Federal Communications Commission (FCC) Declaration of Conformity (For USA)

Responsible
Party:

declares, that the products

Product name: Laser Printer HL-2170W

Model number: HL-21

comply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this
device must accept any interference received,
including interference that may cause undesired
operation.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following
measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment

and receiver.

 Connect the equipment into an outlet on a circuit

different from that to which the receiver is
connected.

 Consult the dealer or an experienced radio/TV

technician for help.

Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911
USA
Telephone: [phone]

Important

A shielded interface cable should be used in order to
ensure compliance with the limits for a Class B digital
device.
Changes or modifications not expressly approved by
Brother Industries, Ltd. could void the user's authority
to operate the equipment.

Industry Canada Compliance Statement (For Canada)

This Class B digital apparatus complies with
Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à
la norme NMB-003 du Canada.

Radio interference (220-240 volt model only)

This printer follows EN55022 (CISPR Publication

22)/Class B.

4

Safety Precautions

EC Declaration of Conformity

International ENERGY STAR® Compliance Statement

The purpose of the International E

NERGY STAR

®

Program is to promote the development and
popularization of energy-efficient office equipment.

As an E

NERGY STAR

®

Partner, Brother Industries, Ltd.

has determined that this product meets the
E

NERGY STAR

®

guidelines for energy efficiency.

Laser Safety (110 to 120 volt Model Only)

This printer is certified as a Class 1 laser product as
defined in IEC 60825-1+A2: 2001 specifications
under the U.S. Department of Health and Human
Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and
Safety Act of 1968. This means that the printer does
not produce hazardous laser radiation.
Since radiation emitted inside the printer is
completely confined within protective housings and
external covers, the laser beam cannot escape from
the machine during any phase of user operation.

FDA Regulations (110 to 120 volt Model Only)

The U.S. Food and Drug Administration (FDA) has
implemented regulations for laser products
manufactured on and after August 2, 1976.
Compliance is mandatory for products marketed in
the United States. The following label on the back of
the printer indicates compliance with the FDA
regulations and must be attached to laser products
marketed in the United States.

MANUFACTURED:
Brother Technology (Shenzhen) Ltd.
NO6 Gold Garden Ind., Nanling Buji, Longgang,
Shenzhen, China
This product complies with FDA performance standards
for laser products except for deviations pursuant to Laser
Notice No.50, dated June 24, 2007.

Caution

Use of controls, adjustments or performance of
procedures other than those specified in this manual
may result in hazardous invisible radiation exposure.

5

IEC 60825-1 specification (220 to 240 volt model only)

This printer is a Class 1 laser product as defined in
IEC 60825-1+A2: 2001 specifications. The label
shown below is attached in countries where it is
needed.

CLASS 1 LASER PRODUCT
APPAREIL À LASER DE CLASSE 1
LASER KLASSE 1 PRODUKT

Maschinenlärminformations- Verordnung 3. GPSGV (For Germany only)

Der höchste Schalldruckpegel beträgt 70 dB(A) oder
weniger gemäß EN ISO 7779.

Disconnect device

You must install this printer near a power outlet that is
easily accessible. In case of an emergency, you must
disconnect the power cord from the power outlet to
shut off the power completely.

This printer has a Class 3B laser diode which
produces invisible laser radiation in the laser unit. You
should not open the laser unit under any
circumstances.

Caution

Use of controls or adjustments or performance of
procedures other than those specified herein may
result in hazardous radiation exposure.

For Finland and Sweden

LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT

Varoitus!

Laitteen käyttäminen muulla kuin tässä
käyttöohjeessa mainitulla tavalla saattaa altistaa
käyttäjän turvallisuusluokan 1 ylittävälle
näkymättömälle lasersäteilylle.

Varning

Om apparaten används på annat sätt än i denna
Bruksanvisning specificerats, kan användaren
utsättas för osynlig laserstrålning, som överskrider
gränsen för laserklass 1.

Internal laser radiation

Maximum radiation power: 10 mW

Wave length: 780 - 800 nm

Laser class: Class 3B

Caution for LAN connection

Connect this product to a LAN connection that is not
subjected to over voltages.

IT power system (For Norway only)

This product is also designed for an IT power system
with phase-to-phase voltage 230V.

Wiring information (for UK) Important

If you need to replace the plug fuse, fit a fuse that is
approved by ASTA to BS1362 with the same rating as
the original fuse.
Always replace the fuse cover. Never use a plug that
does not have a cover.

Warning - This printer must be earthed.

The wires in the mains lead are coloured in line with
the following code:

Green and Yellow: Earth

Blue: Neutral

Brown: Live

If in any doubt, call a qualified electrician.

Wi-Fi Alliance certification

This wireless Ethernet multi-function print server is a
Wi-Fi certified IEEE 802.11b/802.11g product by the
Wi-Fi Alliance. For more information on the Wi-Fi
Alliance and other Wi-Fi certified products, visit
http://www.wi-fi.org

.

IMPORTANT - For Your Safety

To ensure safe operation, the supplied three-pin plug
must be inserted only into a standard three-pin power
outlet that is properly grounded through the normal
household wiring.
Extension cords used with this printer must be three­pin plug type and correctly wired to provide proper
grounding. Incorrectly wired extension cords may
cause personal injury and equipment damage.
The fact that the equipment operates satisfactorily
does not imply that the power is grounded and that
the installation is completely safe. For your safety, if
in any doubt about the effective grounding of the
power, call a qualified electrician.
This product should be connected to an AC power
source within the range indicated on the rating label.
DO NOT connect it to a DC power source. If you are
not sure, contact a qualified electrician.

6

Getting Started

1

1

Carton components may vary from one country to another.
Save all packing materials and the printer carton in case for any reason you must ship your printer.

Carton Components

1

2

3

4

5

10

1 Face-down output tray support flap 1 (Support flap 1)
2 Control panel
3 Manual feed paper guide
4 Manual feed slot
5 Manual feed slot cover

9

8

6 Paper tray
7 Front cover

7

6

8 Power switch
9 Ventilation hole
10 Face-down output tray

CD-ROM

(including User’s Guide and

Network User’s Guide)

Quick Setup Guide

Drum unit and toner

cartridge assembly

AC power cord

The interface cable is not a standard accessory. Buy the appropriate cable for the interface you are going to use.

 USB cable

• Please make sure you use a USB 2.0 interface cable that is no longer than 6 feet (2 meters).

• Your printer has a USB interface that is compatible with the USB 2.0 specification. This interface is also
compatible with Hi-Speed USB 2.0; however, maximum data transfer rate will be 12 Mbits/s. The printer can
also be connected to a computer that has a USB 1.1 interface.

• DO NOT connect the interface cable at this time. Connecting the interface cable is done during the printer
driver installation process.

• When you use a USB cable, make sure you connect it to the USB port of your computer and not to a USB
port on a keyboard or non-powered USB hub.

 Network cable

Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet
Network.

2

Control panel

1 Toner LED

1
2

3

The Toner LED indicates when the toner is low or at the end of its life.

2 Drum LED

The Drum LED indicates when the drum is nearing the end of its life.

3 Error LED

The Error LED indicates when the printer is in one of the following states:
No paper / Paper jam / Cover open

4 Ready LED

4

The Ready LED will flash depending on the printer status.

Go button

Wake-up / Error recovery / Form feed / Job Cancel / Reprint /
Enable or Disable the wireless network

For the details of the control panel, see Chapter 4 of the User’s Guide on the CD-ROM.

7

Getting Started

3

Printer LED Indications

: Blinking

: ON

: OFF

Printer LED OFF Sleep Warming up

Cooling down

Toner

Drum

Error

Ready

(Blue)

Dimmed

Printer LED

Toner

Toner low

3

Toner life

end

Drum near

end of life

3

(Yellow)

Drum

(Yellow)

Error

(Red)

Ready

(Blue)

1

Ready Receiving

Cover open

Paper jam

No paper

2

2

data

Drum Error

remaining

2

Service

call

Print Data

2

2

Chapter 5 Chapter 5 Chapter 5 Chapter 6 Chapter 6 Chapter 4 Chapter 4

User's Guide

1

The LED will blink in a pattern of ON for 1 second and then OFF for 1 second.

2

The LED will blink in a pattern of ON for 0.5 seconds and then OFF for 0.5 seconds.

3

The yellow LED will blink in a pattern of ON for 2 seconds and then OFF for 3 seconds.

LED indications when using the one-push wireless setting mode

Printer

LED

Toner

(Yellow)

Drum

(Yellow)

Error

(Red)

Ready

(Blue)

1

The LED will blink (turn on for 0.2 seconds and off for 0.1 second).

2

The LED will turn on for 5 minutes.

3

The LED will blink (turn on for 0.1 second and off for 0.1 second) for 30 seconds.

4

The LED will flash 10 times and then turn OFF for half a second. This pattern will repeat 20 times.

Searching or

accessing the access

1

point

Connecting and

downloading settings

from the access point

Connection

succeeded

1

2

Connection

3

failed

Session overlap is

detected

4

8

Getting Started

4

Supplied CD-ROM

You can find a variety of information on the CD-ROM.

Windows

®

Install Printer Driver

Install the printer driver.

Install Other Drivers or Utilities

Install optional drivers, utilities and Network
management tools.

Documentation

View the Printer User’s Guide and Network User's
Guide in HTML format.
You can also view the manuals in PDF format by
accessing the Brother Solutions Center.
The User’s Guide and Network User’s Guide in HTML
format will be installed automatically when you install

the driver. Click the Start button, All Programs

1

,
your printer, and then User’s Guide in HTML format.
If you do not want to install the User’s Guide, choose
Custom setup from Install Printer Driver, and
uncheck User’s Guides in HTML format when you
install the driver.

1

Programs for Windows® 2000 users

On-Line Registration

Register your product on-line.

Brother Solutions Center

The Brother Solutions Center
(http://solutions.brother.com

) is a one-stop resource
for all your printer support needs. Download the latest
drivers and utilities for your printers, read FAQs and
troubleshooting tips, or learn about printer solutions.

Macintosh

®

Install Printer Driver

Install the printer driver.

Documentation

View the Printer User’s Guide in HTML format.
You can also view the User’s Guide in PDF format by
accessing the Brother Solutions Center.

On-Line Registration

Register your product on-line.

Brother Solutions Center

The Brother Solutions Center
(http://solutions.brother.com

) is a one-stop resource
for all your printer support needs. Download the latest
drivers and utilities for your printers, read FAQs and
troubleshooting tips, or learn about printer solutions.

Supplies Information

Visit our web site for original/genuine Brother supplies
at http://www.brother.com/original/

Supplies Information

Visit our web site for original/genuine Brother supplies
at http://www.brother.com/original/

Note

For visually impaired users, we have prepared an HTML file
on the supplied CD-ROM: readme.html. This file can be read
by Screen Reader ‘text-to-speech’ software.

9

STEP 1

Setting Up the Machine

1

1 Installing the drum unit and

1 Open the front cover.

toner cartridge assembly

Improper Setup

DO NOT connect the interface cable.
Connecting the interface cable is done when
installing the driver.

4 Put the drum unit and toner cartridge assembly

into the printer.

2 Unpack the drum unit and toner cartridge

assembly.

3 Rock it from side to side several times to

distribute the toner evenly inside the assembly.

5 Close the front cover of the printer.

10

STEP 1

Setting Up the Machine

2 Loading paper in the paper

1 Pull the paper tray completely out of the printer.

tray

3 Fan the stack of paper well to avoid paper jams

and misfeeds.

4 Put paper in the paper tray. Make sure that the

paper is flat in the tray and below the maximum
paper mark (1).

1

2 While pressing the green paper-guide release

lever, slide the paper guides to fit the paper
size you are using. Make sure that the guides
are firmly in the slots.

Note

For Legal size paper, press the release button in
the bottom of the paper tray and then pull out the
back of the paper tray.

5 Put the paper tray firmly back into the printer.

Make sure that it is completely inserted into the
printer.

11

Setting Up the Machine

3 Printing a test page

Improper Setup

DO NOT connect the interface cable yet.

1 Make sure that the printer power switch is off.

Connect the AC power cord to the printer.

4 After the printer has finished warming up, the

Ready LED / Go button (1) stops blinking and
stays blue.

1

5 Press the Go button. The printer prints a test

page. Check that the test page has printed
correctly.

2 Plug the AC power cord into an AC power

outlet. Turn on the printer power switch.

3 Unfold support flap 1.

Note

This function will not be available after the first
print job you send from your computer.

12

STEP 2

Follow the instructions on this page for your operating system and interface.
For the latest drivers, documentation, and to find the best solution for your problem, access the Brother Solution Center
directly from the CD-ROM / Driver or visit http://solutions.brother.com.

Installing the Printer Driver

Windows

For USB interface cable users....................................................................................... 14

For wired network interface cable users...................................................................... 16

For wireless network users ........................................................................................... 20

Macintosh

For USB interface cable users....................................................................................... 30

®

®

For wired network interface cable users...................................................................... 32

For wireless network users ........................................................................................... 34

The screens for Windows® in this Quick Setup Guide are based on Windows® XP.
The screens for Mac OS

®

X in this Quick Setup Guide are based on Mac OS® X 10.4.

13

STEP 2

1

1

®

USB

Windows

Improper Setup

DO NOT connect the interface cable yet.

Note

If the Found New Hardware Wizard appears on
your computer, click Cancel.

Installing the Printer Driver

For USB interface cable users

Windows

4 Put the supplied CD-ROM into your CD-ROM

drive. The opening screen will appear
automatically.
Choose your printer model and the language.

Note

If the opening screen does not appear, use

®

Windows
from the root folder of the Brother CD-ROM.

Explorer to run the start.exe program

5 Click Install Printer Driver on the menu

screen.

®

Installing the driver and connecting the printer to
your computer

1 Turn off the printer power switch.

2 Make sure the USB interface cable is NOT

connected to the printer, and then begin
installing the driver. If you have already
connected the cable, remove it.

3 Turn on your computer. (You must be logged

on with Administrator rights.)

Note

Choose the Install Printer Driver icon for your
region.

6 Click USB cable users.

14