Brother FAX-2800 User Manual

FAX-2800 FAX-2900 FAX-3800 MFC-4800

OWNER’S MANUAL

If You Need to Call Customer Service

Please complete the following information for future reference:

Model Number: (Circle your model number)

Serial Number*:

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain

this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.

FAX-2800, FAX-2900, FAX-3800, MFC-4800

Brother Numbers

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the FAX/MFC. Calls must be made

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products. This system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve difficulty with your FAX/MFC using this manual, call our fax-back system, and follow the voice prompts to receive faxed instructions about using the system, and an index of fax-back subjects.

In USA:

In Canada:

(USA Only) The Brother fax-back system number has been preprogrammed on One Touch key

(for FAX-2800/2900/3800) and Speed Dial #01 (for MFC-4800).

1-800-521-2846 1-800-681-9838

1-514-685-5381 (within Montreal)

from within that country.

Frequently Asked Questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/ Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section to learn how to get the most from your Brother product. Visit us at:

http://solutions.brother.com

You can check here for Brother Printer Driver updates.

For Customer Service

In USA:

In Canada: 1-800-853-6660 (voice)

Dealers/Service Centers (USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (Canada Only)

For service center addresses in Canada, call 1-800-853-6660.

1-800-284-4329 (voice) 1-908-575-8790 (fax) 1-800-284-3238 (TTY service for the hearing-impaired)

1-514-685-4898 (fax) 1-514-685-6464 (voice) (within Montreal)

BROTHER NUMBERS

Ordering Accessories and Supplies

IMPORTANT

For technical and operational assistance, you must call the country where you purchased the FAX/MFC. Calls must be made

For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of Brother accessories and supplies available for purchase.)

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax) http://www.brothermall.com

In Canada: 1-800-668-2768 (voice)

Description Item

Laser Fax Toner TN-250

Laser Fax Drum DR-250

Telephone Line Cord LG3077001

Telephone Handset LE0446011

Handset Curled Cord UG3543011

Paper Support and Document Support LE1931008

Power Protector for A/C Power and Phone Line Surges and Voltage Spikes (2 Outlets)

Power Protector for A/C Power and Phone Line Surges and Voltage Spikes (8 Outlets)

Owner’s Manual LE1933001

IEEE-1284 Bi-directional Parallel Cable

Multi-Function Link

Pro Suite is NOT available on floppy disks.

QPD120

FX 120

F2A046-10

from within that country.

ORDERING ACCESSORIES AND SUPPLIES

Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.

NOTICE – DISCLAIMER OF WARRANTIES

iii

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

This warranty gives you certain rights and you may also have other rights that may vary from state to state.

This warranty is given only to the first end-use purchaser of the accompanying product (referred to in this warranty as “this Product”).

What is covered:

Brother warrants to you for the Warranty Period that there are no defects in the materials, workmanship or Year 2000 compliance of this Product. The “Warranty Period” is 1 year from the date you purchased this product. The “Warranty Period” for consumable items, such as Print Heads, Toner, Drums, Ink Cartridges, Print Cartridges, Refill Ribbons, Therma PLUS Paper and Thermal Paper, etc. is 90 days from the date of purchase, or the rated life of the Consumable item, whichever is shorter.

What is NOT covered:

This warranty is VOID -- that is, this Product has no warranty -- if: (1) you did not purchase this Product from an authorized Brother reseller within the United States, (2) this Product has been serviced, modified or tampered with by anyone other than an Authorized Service Representative of Brother, (3) the serial number has been modified, defaced or removed from this Product, (4) this Product has been abused or damaged, or, the recommended monthly volume has been exceeded, (5) non Brother

-brand or non Brother approved parts, supplies, power supplies or other accessories have been used with this Product, or (6) this Product has been transported without the proper preparation and packaging.

What to do if you think your Product is defective:

Call our Customer Service Hotline at 1-800-284-4329, or if you suspect a defect in materials or workmanship in this Product, you can report it to a Brother Authorized Service Center. During the Warranty Period, supply Brother’s representative with a copy of your dated bill of sale showing that this Product was purchased within the United States. For the name of your Brother Authorized Service Center, call

MFC LIMITED WARRANTY (USA)

1-800-521-2846. After contacting the Brother Authorized Service Center, you may be required to deliver or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale.

What Brother will do: Brother (or its

Authorized Service Center) will evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or (at Brother’s option) replace the Product with a product that performs the same functions and performs as well as the original Product. Brother reserves the right to supply refurbished or remanufactured replacement parts provided that the replacement parts conform to the manufacturer’s specifications for new products. The repaired or replacement product will be returned to you at no cost.

Exchange Service:

When an exchange is authorized, Brother will exchange your non-working product with a refurbished or remanufactured product that conforms to the manufacturer’s specifications for new products. The refurbished or remanufactured Product you receive will be covered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Product that is sent to you and must return (or be billed up to the cost of a new product) your original non- working product, which shall become the property of Brother. You must call Brother Customer Service and if the representative cannot correct the product’s malfunction over the telephone and you elect the exchange service, you must provide information pertaining to this Product and you must also provide a valid major credit card number. Your credit card will be charged up to the cost of a new Product if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the malfunctions of your original Product are not covered by the limited warranty;

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

(iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The Brother Customer Service Representative will ship the exchange Product via next business day delivery courier service, with return instructions and prepaid return air bill. Follow the return instructions. You must return the original Product in the same shipping carton in which the exchanged Product was received and include a copy of proof of purchase (bill of sale). Retain your original accessory items and a copy of the return air bill, signed by the courier.

Limitations:

Repair or replacement as described above is your sole and exclusive (that is, your only) remedy if this Product is defective. Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement, Brother shall not

be liable for any direct, indirect, incidental or consequential damages or specific relief. Because some states do not allow the exclusion or limitation of consequential or incidental damages, the above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces

all other agreements and understandings that you may have with Brother or its representatives.

This Limited Warranty (and Brother’s obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change.

Product Support :

Toll-free customer service and technical support is available for hardware operational assistance at 1800-284-4329. At any time, free technical support in the form of Frequently Asked Questions, troubleshooting tips and service center locator is available through our fax-back system at 1-800-521-2846 or Brother’s Internet Web Site (www.brother.com). Now you can visit us on-line (www.brothermall.com), your complete source for genuine Brother Accessories and Supplies.

BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. BRIDGEWATER, NEW JERSEY 08807-0911

Please record your model and serial numbers and your date and location of Purchase below for your records. Keep this information with your proof of purchase (bill of sale) in case your Product is lost, stolen or requires service.

Model # _______________________ Serial #________________________ Date of purchase: _______________ Store where purchased:___________ Location of store: ________________

Important:

We recommend that you keep all originalpacking materials, in the event that you ship this product.

MFC LIMITED WARRANTY (USA)

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(For Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/ purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For Technical Support or for the name and location of your nearest Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464. Internet support: support@brother.ca or browse Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6

We’re at your side.

LIMITED WARRANTY (CANADA)

Quick Reference Guide

Sending Faxes

Automatic Transmission

Place the original face down in the ADF.

Enter the fax number using One Touch (FAX models only), Speed Dial, Search or the dial pad.

Press Fax Start .

Sending a Cover Page

Place the original face down in the ADF.

Press Menu/Set , 2 , 2 , 8 .

When NEXT FAX ONLY? appears, press

8 9

Press to select ON (or OFF ), and then press

Press to select a comment, and then press Enter two digits to indicate the

number of pages being sent, and then press

Press 1 to select additional settings

—

—Press 2 if you are ready to

fax. Enter the fax number. Press Fax Start .

Real Time Transmission

You can send faxes in real time. Place the original face down in the

ADF. Press Menu/Set , 2 , 2, 6.

Menu/Set .

6 7

Press to select ON, and then press Menu/Set—OR—

For the next transmission only,

press to select NEXT FAX

ONLY, and then press Menu/Set.

For the next fax only, press to select ON, and then press Menu/

Set. Press 1 to select additional settings

—OR—Press 2 to fax. Enter the fax number. Press Fax Start.

Receiving Faxes

Select Receive Mode

Press

Receive Mode

FAX ONLY, FAX/TEL, TAD:ANSWER MACH. MANUAL FAX/TEL

Delay and F/T Ring Time.

Manual Reception

Pick up the handset.

Press Fax Start if you hear fax tones (beeps).

When the LCD shows

RECEIVING, replace the handset.

. If you select

, make sure to set Ring

to select

QUICK REFERENCE GUIDE

vii

Storing Numbers

Storing One Touch Dial Numbers (For FAX models only)

Press Menu/Set, 2, 3, 1.

Press the One Touch key where you want to store the number.

Enter a number (up to 20 digits), and then press Menu/Set.

Enter a name (or leave it blank), and then press Menu/Set.

Press Stop/Exit.

Storing Speed Dial Numbers

For the FAX press Menu/Set, 2, 3, 2. For the MFC, press Menu/Set, 2, 3, 1.

Enter a two-digit Speed Dial number, and then press Menu/Set.

For FAX-2900 and FAX-3800, enter a three-digit Speed Dial number, and then press Menu/Set.

Enter a number (up to 20 digits), and then press Menu/Set.

Enter a name (or leave it blank), and then press Menu/Set.

Press Stop/Exit.

Telephone Operation

One Touch Dialing / Speed Dialing

Pick up the handset—OR—Press Hook and listen for a dial tone.

When you hear the dial tone, press the One Touch key of the location you want to call (FAX models only)

—OR—

Dial, press #, then press the two-digit Speed Dial number. (If you pressed Hook to dial, pick up the handset when the other party answers.)

To hang up, replace the handset.

Press Search/Speed

Search/Speed Dial

Press Search/Speed Dial, then enter the first letter of the name you’re looking for.

Press or to search the memory.

When the name is displayed, lift the handset—OR—Press Hook.

Press Fax Start to dial. (If you pressed Hook to dial, pick up the handset when the other party answers.)

To hang up, replace the handset.

Making Copies

Making a Single Copy

Place the original face down in the ADF.

Press Copy.

Making Multiple Copies

Place the original face down in the ADF.

Use the dial pad to enter the number of copies you want.

Press Copy.

Brother fax-back system :

In USA: 1-800-521-2846 In Canada:1-800-681-9838

1-514-685-5381

Brother Global Web Site :

http://www.brother.com

Frequently Asked Questions (FAQs)

Brother Accessories & Supplies:

http://www.brothermall.com

http://solutions.brother.com

In USA:

Canada: 1-800-668-2768 (voice)

1-888-879-3232 (voice) 1-800-947-1445 (fax)

viii

QUICK REFERENCE GUIDE

How to Access the Complete Owner's Manual (For MFC-4800 Only)

This Owner's Manual does not contain the information for the Printer, Scanner and PC Fax. When you are ready to learn detailed information about these operations, read the complete Owner's Manual that is included on the CD-ROM.

To View On-Line Documentation

(For Windows

Turn on your PC. Insert the CD-ROM into the CD-ROM drive.

If the model name screen appears, click your model name. The CD-ROM main menu will appear.

Click On-Line Documentation.

Click the documentation you want to read.

If this window does not appear, use Windows® Explorer to run the setup.exe

Note

program from the root directory of the Brother CD-ROM.

Users):

To View On-Line Documentation

(For Macintosh

Turn on your Macintosh. Insert the CD-ROM into your CD-ROM drive. The following window will appear.

Double-click the Documents icon.

If you see English and French folders, double-click your language.

Double-click the icon for the documentation you want to read.

HOW TO ACCESS THE COMPLETE OWNER'S MANUAL (FOR MFC-4800 ONLY)

Users):

How to Access Brother Support (For MFC-4800 Only) (For Windows® Only)

You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers.

• Click Brother Support on the main menu. The following screen will appear:

■ To access our web site (www.brother.com), click Brother Home Page.

■ To view all Brother Numbers, including Customer Service numbers for the USA

and Canada, click Support Information.

■ To access the USA Brother online shopping mall (www.brothermall.com) for

additional product and services information, click Brother Mall.com.

For the latest news and product support information (http://solutions.brother.com),

■

Brother Solutions Center

click

■ To return to the main screen, click Back—OR—If you have finished your

setup, click Exit.

Download the Printer Driver from the Brother Web Site (For FAX-2900 and FAX-3800 Only)

You can download the Brother Printer Driver and access information from the Brother Solutions Center.

Visit us at:

http://solutions.brother.com

HOW TO ACCESS BROTHER SUPPORT (FOR MFC-4800 ONLY) (FOR WINDOWS

ONLY)

Table of Contents

Introduction..................................................................................... 1-1

Using This Manual..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

Test Sheet Procedure and Product Registration

(For USA Only) ...................................................................... 1-2

To Complete Your MFC-4800 Registration On-Line

(For MFC-4800 Only): ................................................... 1-2

FAX-2800, FAX-2900 and FAX-3800

Control Panel Overview.......................................................... 1-3

MFC-4800 Control Panel Overview .......................................... 1-5

About Fax Machines .................................................................. 1-7

Custom Features .................................................................. 1-7

Do You Have Voice Mail on the Phone Line? ............... 1-7

Why Should There Be Trouble? ..................................... 1-7

How Can You Avoid Possible Problems? ...................... 1-7

Fax Tones and Handshake................................................... 1-7

ECM (Error Correction Mode)............................................ 1-8

Assembly and Connections............................................................. 2-1

Packing List................................................................................ 2-1

Choosing a Location................................................................... 2-2

Assembly.................................................................................... 2-3

Installing the Drum Unit Assembly

(with Toner Cartridge) .................................................... 2-3

Setting Up the FAX/MFC ................................................... 2-5

Loading Paper...................................................................... 2-7

Acceptable Paper................................................................. 2-7

Paper Capacity of Multi-purpose Sheet Feeder................... 2-8

Connecting an External Telephone ..................................... 2-9

Connecting an External Telephone

Answering Device (TAD)............................................... 2-9

Sequence ......................................................................... 2-9

Connections................................................................... 2-10

Outgoing Message (OGM) on External TAD............... 2-11

Special Line Considerations.............................................. 2-11

Roll-Over Phone Lines ................................................. 2-11

Two-Line Phone System............................................... 2-11

Converting Telephone Wall Outlets ............................. 2-12

Installing FAX/MFC, External Two-Line TAD and

Two-Line Telephone ................................................ 2-12

Multi-Line Connections (PBX) ......................................... 2-13

If You Are Installing the FAX/MFC to

Work with a PBX: .................................................... 2-13

Custom Features on Your Phone Line............................... 2-14

On-Screen Programming................................................................ 3-1

User-Friendly Programming....................................................... 3-1

Menu Selection Table.......................................................... 3-1

Alternating Displays............................................................ 3-1

Navigation Keys......................................................................... 3-2

Initial Setup...................................................................................... 4-1

Getting Started............................................................................ 4-1

Setting the Paper Size.......................................................... 4-1

Setting the Date and Time ................................................... 4-1

Setting the Station ID .......................................................... 4-2

Entering Text................................................................... 4-2

Inserting Spaces .............................................................. 4-3

Making Corrections......................................................... 4-3

Repeating Letters ............................................................ 4-3

Special Characters and Symbols..................................... 4-3

Setting the Ring Volume ..................................................... 4-4

Setting the Beeper Volume.................................................. 4-4

Setting the Speaker Volume ................................................ 4-4

Setting the Handset Volume................................................ 4-5

Choosing the Handset Volume (For Volume Amplify) ...... 4-5

Setting Volume Amplify ..................................................... 4-6

Memory Storage .................................................................. 4-6

Turning On Automatic Daylight Savings Time .................. 4-7

Toner Save........................................................................... 4-7

Sleep Mode.......................................................................... 4-7

Setting Tone/Pulse Dialing Mode (For Canada Only) ........ 4-7

xii

Setup Receive................................................................................... 5-1

Basic Receiving Operations ....................................................... 5-1

Choosing the Receive Mode................................................ 5-1

To Select or Change Your Receive Mode ...................... 5-2

Setting the Ring Delay......................................................... 5-2

Setting the F/T Ring Time (For FAX/TEL Mode Only)..... 5-3

Easy Receive ....................................................................... 5-3

Printing a Reduced Incoming Fax

(Auto Reduction) ............................................................ 5-4

Setting the Print Density...................................................... 5-4

Advanced Receiving Operations................................................ 5-5

Operation from Extension Telephones................................ 5-5

For FAX/TEL Mode Only .............................................. 5-5

Changing the Remote Codes........................................... 5-5

Printing a Fax in Memory.................................................... 5-6

Polling.................................................................................. 5-6

Setting Up Polling Receive............................................. 5-6

Setting Up Sequential Polling Receive........................... 5-6

Canceling a Scheduled Job.................................................. 5-7

Setup Send ....................................................................................... 6-1

Before You Begin....................................................................... 6-1

Using the ADF (Automatic Document Feeder)................... 6-1

Sending Faxes with Multiple Settings................................. 6-2

Manual Transmission .......................................................... 6-2

Automatic Transmission...................................................... 6-2

Manual and Automatic Fax Redial...................................... 6-3

Dual Access......................................................................... 6-3

Real Time Transmission...................................................... 6-3

Checking Job Status ............................................................ 6-4

Canceling a Job While Scanning the Original..................... 6-4

Canceling a Job in Memory................................................. 6-4

Basic Sending Operations .......................................................... 6-5

Contrast................................................................................ 6-5

Fax Resolution..................................................................... 6-5

Composing Electronic Cover Page...................................... 6-6

Composing Your Own Comments.................................. 6-6

Cover Page for the Next Fax Only.................................. 6-7

Always Send a Cover Page............................................. 6-7

Using a Printed Cover Page ............................................ 6-8

Advanced Sending Operations................................................... 6-8

Overseas Mode .................................................................... 6-8

Delayed Timer..................................................................... 6-9

Delayed FAX....................................................................... 6-9

Delayed Batch Transmission ............................................ 6-10

Setting Up Polled Transmit ............................................... 6-10

xiii

Auto Dial Numbers and Dialing Options ..................................... 7-1

Storing Numbers for Easy Dialing ............................................. 7-1

Storing One Touch Dial Numbers (For FAX Models Only)

Storing Speed Dial Numbers............................................... 7-2

Changing One Touch (For FAX Models Only) and

Speed Dial Numbers ....................................................... 7-2

Setting Up Groups for Broadcasting ................................... 7-3

Dialing Options .......................................................................... 7-4

Manual Dialing.................................................................... 7-4

Search .................................................................................. 7-4

Speed Dialing ...................................................................... 7-5

One Touch Dialing (For FAX Models Only) ...................... 7-5

Access Codes and Credit Card Numbers............................. 7-6

Broadcasting........................................................................ 7-7

Pause.................................................................................... 7-8

Hold ..................................................................................... 7-8

Fax Redial............................................................................ 7-8

Tone/Pulse (For Canada Only)............................................ 7-8

.. 7-1

xiv

Telephone Services .......................................................................... 8-1

Custom Features......................................................................... 8-1

Distinctive Ring................................................................... 8-1

What Does Your Telephone Company’s

“Distinctive Ring” Do?............................................... 8-1

What Does Brother’s “Distinctive Ring” Do? ................ 8-1

Do You Have Voice Mail?.............................................. 8-2

Before You Choose the Ring Pattern to Register ........... 8-2

VERY IMPORTANT ..................................................... 8-3

Registering the Distinctive Ring Pattern......................... 8-3

Caller ID .............................................................................. 8-3

Viewing Caller ID List.................................................... 8-4

Printing Caller ID List..................................................... 8-4

Call Waiting Caller ID......................................................... 8-4

CallManage (For USA Only) ..................................................... 8-5

Registration with CallManage - Requires

Changing Your Carrier Selection.................................... 8-5

Sending a Fax Using CallManage (For Domestic and

International Long Distance Calls Only!)....................... 8-6

Placing a Long Distance Telephone Call

Using CallManage........................................................... 8-6

Customer Support................................................................ 8-6

Disclaimer....................................................................... 8-6

Remote Fax Options........................................................................ 9-1

Fax Forwarding/Paging.............................................................. 9-1

Programming a Fax Forwarding Number............................ 9-1

Programming Your Pager Number...................................... 9-1

Setting Fax Storage .................................................................... 9-2

Backup Print ........................................................................ 9-2

Changing the Remote Retrieval Access Code............................ 9-3

Remote Retrieval........................................................................ 9-3

Using the Remote Retrieval Access Code........................... 9-3

Remote Commands ............................................................. 9-4

Retrieving Fax Messages..................................................... 9-5

Changing the Fax Forwarding Number............................... 9-5

Printing Reports............................................................................ 10-1

FAX/MFC Settings and Activity.............................................. 10-1

Customizing the Transmission Verification Report.......... 10-1

Setting the Fax Activity Report Interval ........................... 10-2

Using the Reports Key....................................................... 10-2

To Print a Report........................................................... 10-3

Making Copies............................................................................... 11-1

Using the FAX/MFC as a Copier............................................. 11-1

Making a Single Copy....................................................... 11-1

Making Multiple Copies.................................................... 11-1

Out of Memory Message................................................... 11-2

Temporary Copy Settings......................................................... 11-2

Copying with Multiple Settings......................................... 11-2

Using the Enlarge/Reduce Key ......................................... 11-3

Using the Options Key ...................................................... 11-4

Copy Mode (Type of Original).......................................... 11-4

Copy Contrast.................................................................... 11-4

Special Copy Options........................................................ 11-5

2 in 1 ............................................................................. 11-5

4 in 1 ............................................................................ 11-5

Changing the Default Copy Settings........................................ 11-6

Copy Mode (Type of Original).......................................... 11-6

Copy Contrast.................................................................... 11-6

Important Information ................................................................. 12-1

Standard Telephone and FCC Notices ..................................... 12-1

Laser Safety................................................................... 12-2

FDA Regulations........................................................... 12-2

Federal Communications Commission (FCC)

Declaration of Conformity (For USA Only)................. 12-3

Important....................................................................... 12-3

Industry Canada Compliance Statement....................... 12-4

Important—About the Interface Cable

(For FAX-2900, FAX-3800, MFC-4800 Only) ....... 12-4

Warranty........................................................................ 12-4

International ENERGY STAR®

Compliance Statement.............................................. 12-4

Important Safety Instructions ................................................... 12-5

Trademarks............................................................................... 12-7

Troubleshooting and Routine Maintenance ............................... 13-1

Troubleshooting........................................................................ 13-1

Error Messages .................................................................. 13-1

Document Jam................................................................... 13-5

Paper Jam........................................................................... 13-5

Paper is Jammed in the Multi-purpose Sheet Feeder.... 13-6

Paper is Jammed near the Drum Unit or

in the Fuser Unit ....................................................... 13-6

If You Are Having Difficulty with Your FAX/MFC ........ 13-7

Packing and Shipping the FAX/MFC .................................... 13-14

Routine Maintenance.............................................................. 13-16

Cleaning the Document Scanner ..................................... 13-16

Cleaning the Printer......................................................... 13-17

Cleaning the Drum Unit .................................................. 13-18

Replacing the Toner Cartridge ........................................ 13-19

Replacing the Drum Unit................................................. 13-23

Glossary........................................................................................... G-1

Specifications ................................................................................... S-1

Product Description.............................................................S-1

Fax ....................................................................................... S-1

Printer (For FAX-2900, FAX-3800, MFC-4800 Only)....... S-2

Computer Requirements

(For FAX-2900, FAX-3800, MFC-4800 Only).............. S-3

xvi

Electrical and Environment ................................................. S-3

Parallel Interface.................................................................. S-4

USB (Universal Serial Bus) Interface .................................S-4

Index..................................................................................................I-1

Remote Retrieval Access Card...................................................... R-1

xvii

Introduction

Using This Manual

Thank you for purchasing a Brother fax machine or multi-function center (FAX/ MFC). This FAX/MFC has been designed to be simple to use, with LCD screen prompts to guide you through programming your MFC. However, you can use your FAX/MFC to its fullest potential by taking a few minutes to read this manual.

Additionally, your FAX/MFC has a Reports key. Press Reports and 1 to print a list of basic step instructions and explanations.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index in the back of this manual.

Conventions Used in this Manual

Throughout this manual you’ll see special symbols alerting you to important information, warnings, and actions to perform. For clarification, and to help you choose the correct key presses, we’ve added illustrations of some LCD messages.

boldface Bold typeface identifies a specific key on the FAX/MFC control panel. italics Italics typeface emphasize an important point, or refer you to related

bubble dot Bubble Dot typeface identifies the messages on the LCD of the FAX/

topic.

MFC.

Warnings detail precautions you must take to avoid possible personal injury.

Cautions specify procedures you must follow or avoid to prevent possible damage to the FAX/MFC.

Note

1 - 1

INTRODUCTION

Notes tell you the proper response for a situation that may occur.

FYI tips provide details about how the current operation interacts with other features.

Improper Setup alerts you to devices and procedures that are not compatible with the FAX/MFC.

Test Sheet Procedure and Product Registration (For USA Only)

After programming your Station ID, please fill out the TEST SHEET included with your FAX/MFC, and then fax it to Brother's Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed. To get a response, you must have set up your Station ID. (See

the Station ID

When your TEST SHEET is received, a Confirmation Sheet and Product Registration form will be sent back to your MFC. Please fill out the form and return it to complete your registration.

, page 4-2 in the Owner's Manual.)

In USA 1-877-268-9575

To Complete Your MFC-4800 Registration On-Line (For MFC-4800 Only):

Insert the MFL Pro Suite CD-ROM into your CD-ROM drive.

Click On-Line Registration to register your product from the main menu.

Setting

INTRODUCTION

1 - 2

FAX-2800, FAX-2900 and FAX-3800 Control Panel Overview

2 12

6 8 107

5 9

1Liquid Crystal Display (LCD)

The LCD displays messages to help you set up and operate your FAX.

2Shift

Accesses the second number stored on each One Touch key (5-8).

3One Touch Keys:

These 4 keys give you instant access to 8 previously stored auto dial numbers.

4Copy Keys:

Enlarge/Reduce

Lets you reduce or enlarge copies depending upon the ratio you select.

Options

You can quickly and easily select temporary settings (for the next copy only).

Copy

Makes a copy.

5Redial/Pause

Redials the last number called. Also inserts a pause in auto dial numbers.

(FAX-2800)

6Reports

Accesses the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission Verification and User Settings.

7Dial Pad

Use to dial phone and fax numbers and as a keyboard for entering information into the FAX.

(For Canada Only): The # key lets you switch the dialing type during a telephone call from PULSE to TONE.

8Hook/Hold

Lets you dial telephone and fax numbers without lifting the handset.

—OR—

Lets you place telephone calls on hold.

9Search/Speed Dial

Lets you look up numbers stored in the dialing memory. Also lets you dial stored phone numbers.

1 - 3

INTRODUCTION

Assembly

Installing the Drum Unit Assembly (with Toner Cartridge)

Unpack the drum unit assembly, including the toner cartridge, and gently rock it from side to side five or six times to distribute the toner evenly inside the cartridge.

To prevent damage to the drum, do NOT expose it to light for longer than a few minutes.

Do NOT remove the starter sheet—this will be ejected while the FAX/MFC is warming up.

Starter Sheet

ASSEMBLY AND CONNECTIONS

2 - 3

Open the top cover of the FAX/MFC.

Holding the drum unit by its handles, insert it into the FAX/MFC.

Close the top cover.

2 - 4

ASSEMBLY AND CONNECTIONS

Setting Up the FAX/MFC

Follow the instructions below to connect the handset, power cord, and telephone line.

EXT.

LINE

Connect the Handset. Connect the curled handset cord to the bottom of the handset and the left side of the FAX/MFC.

Connect the power cord.

WARNING

■ This FAX/MFC must be grounded using a three-prong plug.

■ Since the FAX/MFC is grounded through the power outlet, you can protect

yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your FAX/MFC on when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your FAX/MFC, by disconnecting the telephone line first and then the power cord.

■ Lightning and power surges can damage this product! We recommend that you

use a quality surge protection device on the AC power line as well as on the telephone line, or unplug the lines during a lightning storm.

■ Do not touch the rollers at the paper exit.

Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left

side of the FAX/MFC. Connect the other end to a modular wall jack.

ASSEMBLY AND CONNECTIONS

2 - 5

Attach the plastic document and paper supports to the multi-purpose sheet feeder.

Pull out the paper tray and the extension.

(For legal paper)

If your paper size is Letter or A4, unfold the paper stopper by pulling it toward you.

(For A4 or letter paper)

2 - 6

ASSEMBLY AND CONNECTIONS

Loading Paper

Adjust the guides to the position for the paper size you are using.

Press and slide

Fan the paper well. Push down the paper lever. Load the paper (with the lever down). Make sure the print side is toward the fax machine and the paper level is stacked below the paper mark. The feeder can hold up to 200 sheets of paper, or up to 10 envelopes.

Load the paper with the lever down

Acceptable Paper

The FAX/MFC can handle paper that has the following specifications.

But please note that you can receive fax messages only on Letter, Legal and A4 paper. If you use legal or A4, change the Paper Size setting: (

Menu/Set, 1, 1

Paper Type Paper Size

Cut sheet Letter, A4, Legal, B5, A5, Executive,

Custom size 2.75-8.5 × 5-14 inches (70-216 × 127-356

mm) Envelopes DL, C5, COM-10, Monarch Post Card 2.75-8.5 × 5-11 inches (70-216 × 127-279 mm)

Organizer Day-Timer

J, K, L, M

2.75-8.5 × 5-11 inches (70-216 × 127-279 mm)

Labels and

2.75-8.5 × 5-14 inches (70-216 × 127-356 mm)

Transparencies

ASSEMBLY AND CONNECTIONS

2 - 7

Paper Capacity of Multi-purpose Sheet Feeder

Multi-purpose Sheet Feeder:

Up to 0.87 inch (22 mm) in height (up to the mark) Approx. 200 sheets of 20 lb. (75 g/m envelopes

Output Tray:

Approx. 50 sheets of 20 lb. (75 g/m

Basis Weight 17 to 42 lb.

Caliper ±0.003 to ±0.008 in.

Moisture Content 4% to 6% by weight 4% to 6% by weight Smoothness 100 to 250 (Sheffield) 100 to 250 (Sheffield)

Brother FAX-2800 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual