Brother DS-820W User Manual

User’s Guide

DS-820W

Version A

Using the documentation

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.

Symbols and conventions used in the documentation

The following symbols and conventions are used throughout the documentation.

IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may

result in damage to property or loss of product functionality.

NOTE Notes tell you how you should respond to a situation that may arise or give tips

about how the operation works with other features.

Bold Bold style identifies keys on the machines control panel or computer screen.

Italics Italicized style emphasizes an important point or refers you to a related topic.

Courier New Courier New font identifies the messages shown on the LCD of the machine.

NOTE

If you are using a tablet running Windows®, you can make your selections either by tapping the screen or by clicking with your mouse.

Trademarks

Brother and DSmobile are registered trademarks of Brother Industries, Ltd.

Apple, Macintosh, Mac OS, iOS and App Store are trademarks of Apple Inc., registered in the United States and other countries.

Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and / or other countries.

Wi-Fi is a registered trademark of the Wi-Fi Alliance.

Google Play and Android are trademarks of Google Inc.

Nuance, the Nuance logo and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates in the United States and / or other countries.

Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.

Table of contents

1 General Information 1

Scanner overview .....................................................................................................................................1

Control panel overview .............................................................................................................................3

Items displayed on the LCD ...............................................................................................................4

LCD messages ...................................................................................................................................5

Power button LED indications ...................................................................................................................5

Checking the Wi-Fi

Setting the Clock .......................................................................................................................................7

Using the auto power off function .............................................................................................................7

Installing the battery ..................................................................................................................................8

Charging battery .......................................................................................................................................9

Formatting an SD card ............................................................................................................................10

2 Document Specifications 11

Acceptable documents ...........................................................................................................................11

Unacceptable documents .......................................................................................................................12

Documents recommended for use with the Carrier Sheet ......................................................................12

3 Scan Preparation 13

indicator ............................................................................................................6

Loading a document ...............................................................................................................................13

Loading the Carrier Sheet .......................................................................................................................14

Important Carrier Sheet tips .............................................................................................................15

4 Scan Using the Control Panel 16

Scanning in SD mode .............................................................................................................................16

5 Scan Using Your Computer 17

Installing the scanner driver and scanning software ...............................................................................17

For Windows

For Macintosh users .........................................................................................................................19

Connecting your scanner to your computer in TWAIN Mode .................................................................21

Choosing your scanning software ...........................................................................................................22

Using DSmobileCapture (for Windows Changing DSmobileCapture scan settings (for Windows

File settings ......................................................................................................................................26

Image settings ..................................................................................................................................27

Paper settings ...................................................................................................................................28

Preview settings ...............................................................................................................................30

Options settings ................................................................................................................................31

Imprinter settings ..............................................................................................................................32

Information ........................................................................................................................................33

Using DSmobileCapture (for Macintosh) ................................................................................................34

Changing DSmobileCapture scan settings (for Macintosh) ....................................................................35

Image settings ..................................................................................................................................35

File settings ......................................................................................................................................36

users .........................................................................................................................17

) ................................................................................................23

) ....................................................................26

iii

Paper settings ...................................................................................................................................37

Options settings ................................................................................................................................38

Information ........................................................................................................................................39

Using Button Manager V2 (for Windows

Scanning methods ............................................................................................................................42

Scan buttons in the Button Manager V2 Button Panel (for Windows

Scan to an image ..............................................................................................................................43

Scan to BR-Docs ..............................................................................................................................43

Scan to an application ......................................................................................................................44

Scan to an email ...............................................................................................................................44

Scan to a printer ...............................................................................................................................45

Scan to shared folder .......................................................................................................................45

Scan to a FTP server ........................................................................................................................45

) .............................................................................................40

) ..................................................43

6Wi-Fi® Connection 46

Connecting in access point (AP) mode ...................................................................................................46

Enabling Wireless Access Mode (for computer) ...............................................................................47

Enabling Wireless Access Mode (for smartphone, tablet, etc.) ........................................................49

7 Configure Wireless Access Mode for BOL Services 50

8 Scan to the Cloud Server Using a Wireless Access Point (BOL Mode) 54

9 Access Scanned Images on the SD Card 55

Using your web browser .........................................................................................................................55

Setting a Wi-Fi

Using the USB connection between your scanner and computer ..........................................................58

Using ScanHub™ (Android™) ................................................................................................................59

Using ScanHub™ (iOS) ..........................................................................................................................59

network password ........................................................................................................55

10 Changing Settings Using Your Browser 60

Configuring Wi-Fi® settings in access point (AP) mode .........................................................................60

Configure network settings ...............................................................................................................60

Reset network settings .....................................................................................................................61

11 Scanner Calibration 62

Calibration using the control panel .........................................................................................................62

Calibration using software (for Windows

Calibration using software (for Macintosh) .............................................................................................66

) .............................................................................................63

12 Scanner Maintenance 68

Cleaning the outside of your scanner .....................................................................................................68

Cleaning the inside of your scanner .......................................................................................................68

13 Troubleshooting 70

Error messages and Error codes ............................................................................................................70

Troubleshooting ......................................................................................................................................72

A Appendix A 80

Specifications ..........................................................................................................................................80

General .............................................................................................................................................80

Scanner ............................................................................................................................................81

Li-ion battery .....................................................................................................................................81

Interfaces ..........................................................................................................................................82

Network ............................................................................................................................................82

Computer requirements ....................................................................................................................83

B Appendix B 84

Contacting Brother ..................................................................................................................................84

Register your product .......................................................................................................................84

Frequently asked questions (FAQs) .................................................................................................84

For customer service ........................................................................................................................85

Technical support (for PageManager and BizCard) ...............................................................................86

Basic functions

Storing scanned images

Scan to your computer

You can store scanned images on your computer by using the Micro USB cable to connect your scanner to the computer. For more information, see Scan Using Your Com- puter on page 17.

Scan to cloud server

You can store scanned images in BR-Docs (Brother On- line storage) using the Button Manager V2 Button Panel.

For more information, see the Button Manager V2 User’s Guide.

*2,3

Scan to an SD Memory Card (SD card)

You can store scanned images on the SD card included with your scanner. For more information, see Scan Using the Control Panel on page 16.

You can store scanned images in BR-Docs using your scanner’s control panel. You must first connect your scanner to the Internet via an access point. For more information, see Scan to the Cloud Server Using a Wireless Access Point (BOL Mode) on page 54.

*1:This function is not available while using the Wi-Fi® connection.

*2:To use this function, you need a Brother Online account.

*3:To use this function, you need an Internet connection.

Accessing scanned images stored on the SD card

View in the browser

Access scanned images stored on the SD card via the web browser of a wireless LAN tablet or your computer. For more information, see Using your web browser on page 55.

View on an Android™ or iOS mobile device

Access scanned images stored on the SD card via ScanHub™. For more information, see Using ScanHub™ (An-

droid™) on page 59 or Using ScanHub™ (iOS) on page 59.

View on your computer via the USB connection

Access and view scanned images stored on the SD card from your computer when it is connected to your scanner via the supplied Micro USB Cable. For more information, see Us-

ing the USB connection between your scanner and computer on page 58.

vii

General Information 1

Scanner overview

Front

1 Top cover

2 Control panel

3 Reset button

4 Battery compartment

5Wi-Fi

NOTE

6 Document guide

7 Feeder slot

8 Left edge

(ON / OFF) switch

When you do not use the Wi-Fi® function, set the Wi-Fi® switch to OFF. If you leave the switch in the ON position, it will use more battery.

General Information

Rear

1 Micro USB port

2 SD card slot

3 Paper ejection slot

General Information

Control panel overview

1 2

1Wi-Fi® indicator

Indicates the status of the Wi-Fi

2 Menu button

Press to configure the menu settings.

3 Power button

• Press to turn on the scanner.

• Press and hold to turn off the scanner.

4 Start / OK button

• Press to confirm a selected item.

connection.

• Press to switch from SD mode to PC/TWAIN mode. (You can select SD mode only when an SD card is inserted in the scanner’s SD card slot. You can select PC/TWAIN mode only when the scanner is connected to your computer via the Micro USB Cable.)

• For Windows Press to start scanning when using Button Manager V2. (Only available when a document is set in the feeder slot.)

For more information, see Using Button Manager V2 (for Windows

• For Macintosh Press to start scanning when using DSmobileCapture. (Only available when a document is set in the feeder slot.) For more information, see Using DSmobileCapture (for Macintosh) on page 34.

) on page 40.

General Information

5 PDF / JPG ( ) button

• Press to change the scanning file format (PDF or JPEG).

• Press to scroll through the menu and option items.

6 HQ / STD ( ) button

• Press to change the resolution. HQ (High Quality) is 600 dpi and STD (Standard) is 300 dpi.

• Press to scroll through the menu and option items.

7 COLOR / MONO ( ) button

• Press to change the scan mode (color or mono [black and white]).

• Press to return to the previous screen.

8 Liquid Crystal Display (LCD)

Displays messages to help you set up and use your scanner.

Items displayed on the LCD

1 SD

Appears when the SD card is inserted into the scanner’s SD card slot.

2 Remaining battery power

3 The selected menu or the current status appears here.

For more information about the messages displayed on the LCD, see LCD messages on page 5.

4 PDF / JPG

Displays the scanning file format (PDF or JPEG).

5 HQ / STD

Press to change the resolution. HQ (High Quality) is 600 dpi and STD (Standard) is 300 dpi.

6 COLOR / MONO

Displays the scan mode (color or mono [black and white]).

General Information

LCD messages

Message Machine Status

The machine is connected to your computer in TWAIN mode.

The machine is in SD mode (Mass-storage mode).

For more information, see Scanning in SD mode on page 16.

The machine is in BR-Docs mode.

For more information, see Scan to the Cloud Server Using a Wireless Access Point (BOL Mode) on page 54.

The machine displays the menu to format an SD card.

For more information, see Formatting an SD card on page 10.

The machine displays the menu to set its clock.

For more information, see Setting the Clock on page 7.

The machine displays the calibration menu.

For more information, see Calibration using the control panel on page 62.

The machine displays the menu to use the auto power off function.

For more information, see Using the auto power off function on page 7.

The machine is not connected to your computer and there is no SD card inserted in it.

Power button LED indications

LED indication Machine Status

No light The machine is not connected to your computer or the Li-ion battery is not installed.

Green light The machine is ready to scan or is charging the battery.

Blinking green The machine is scanning a document.

Rapidly blinking red Some error has occurred. The top cover is open, or a document is jammed.

General Information

Checking the Wi-Fi® indicator

Wi-Fi® indicator Wi-Fi® status

No light The Wi-Fi

WiFi

Lit (Red) The Wi-Fi

take about 40 seconds to make the Wi-Fi

WiFi

switch is set to OFF.

switch is set to ON and the scanner is searching for a Wi-Fi® connection. It will

connection.

Lit (Blue) A Wi-Fi

For more information, see Connecting in access point (AP) mode on page 46.

WiFi

Lit (Orange) Connection to an access point has been made.

WiFi

Blinking (Orange) Your scanner is transferring scanned images to BR-Docs.

For more information, see Scan to the Cloud Server Using a Wireless Access Point (BOL

WiFi

Slow blinking (Red) Connection to BR-Docs has failed.

WiFi

Mode) on page 54.

connection has been made [in access point (AP) mode].

NOTE

When you are not using the Wi-Fi® function, set the Wi-Fi® switch to OFF. If you leave the switch in the ON position, it will use more battery.

General Information

Setting the Clock

Before using your scanner, set the scanner clock to the correct time.

a Turn on your scanner. b On the scanner’s control panel, press Menu. c Press or until TME is displayed on the LCD. d Press Start / OK. e Press or to set the year. f Press Start / OK to confirm the year.

NOTE

To return to the previous screen, press the COLOR / MONO ( ) button.

g Repeat steps 5 and 6 to set the month, day, hour (24-hour format) and minute.

h After setting the minute, the LCD displays OK, indicating that the clock is set.

Using the auto power off function

You can turn your scanner off automatically to save power. The scanner will power off after five minutes of inactivity.

NOTE

When the Wi-Fi® switch is set to ON, this function is disabled.

a Turn on your scanner. b On the scanner’s control panel, press Menu. c Press or until PWR is displayed on the LCD. d Press Start / OK. e Do one of the following:

• To enable the auto power off function, press or to select YES.

• To disable the auto power off function, press or to select NO.

f Press Start / OK. g The LCD displays OK, indicating that auto power off has been set.

General Information

Installing the battery

Install the supplied Li-ion Battery into the end of your scanner, as shown in the illustration.

General Information

Charging battery

a Make sure that your computer is ON. b Connect the supplied Micro USB Cable to the micro USB port on your scanner. c Connect the cable to your computer. The battery starts charging automatically.

d The Power button lights up green while the battery is charging, and goes off when charging is

complete.

NOTE

• When charging the battery, press and hold the Power button to turn off your scanner. You can charge

the battery with the power either on or off, but charging takes more time than when the scanner is off.

• When charging the battery with the power on, set the Wi-Fi

• When the scanner is turned on, the battery level is displayed on the LCD panel.

Battery icon Power level

Full

Half charge

Low

switch to OFF.

• If you do not use the scanner for a long period, charge the battery fully at least once every six months to prolong the battery life.

• If you do not use the scanner for a long period, remove the battery from the scanner, and store the battery in a cool, dry place at a consistent temperature.

General Information

Formatting an SD card

When you purchase your own SD card, you must format the SD card before using it.

NOTE

Before formatting an SD card, make sure if there is no important data on it. When you format an SD card that was previously used with other devices, all of its data will be deleted.

a Insert the SD card into the SD card slot. b Turn on your scanner. c Make sure that SD appears on the LCD display. d On the scanner’s control panel, press Menu. e Press or until FMT is displayed on the LCD. f Press Start / OK. g Do one of the following:

• To format the SD card, press or to select YES, and then press Start / OK.

The SD icon and FMT in the LCD display will blink, and the scanner will begin to format the SD card. When the LCD display OK, formatting is complete.

• To cancel formatting, press or to select NO, and then press Start / OK.

Document Specifications 2

Acceptable documents

Standard Paper Length 90 mm to 812.8 mm

Width 55mmto215.9mm

Weight 60 g/m

To scan thinner documents, use the Carrier Sheet (see Loading the Carrier Sheet on page 14).

Maximum Number of Pages 1 page

Standard Paper Size A4 210 × 297 mm

A5 148 × 210 mm

A6 105 × 148 mm

A7 74 × 105 mm

A8 52 × 74 mm

B5 182 × 257 mm

B6 128 × 182 mm

B7 91 × 128 mm

B8 64 × 91 mm

Legal 215.9 × 355.6 mm

Letter 215.9 × 279.4 mm

to 105 g/m2

Plastic Cards Length 40 mm to 86 mm

Width 40 mm to 86 mm

Standard Size (ISO) 85.6 × 54.0 × 0.76 mm

Material Plastic (PET)

Type Plastic card such as a driver’s license or an insurance card

Thickness Less than 0.8 mm

Maximum Number of Pages 1 page

Receipts Length 90 mm to 812.8 mm

Width 55 mm to 215.9 mm

Thickness More than 0.04 mm

Maximum Number of Pages 1 page

Document Specifications

Unacceptable documents

 Documents with paper clips or staples

 Documents with wet ink

 Fabrics, metallic sheets, overhead projector sheets

 Glossy or mirrored media

 Embossed plastic cards

 Documents that exceed the recommended thickness

Documents recommended for use with the Carrier Sheet

Use the supplied Carrier Sheet when you scan the following:

 Documents with a carbon sheet attached on the back

 Documents written in pencil

 Documents narrower than 55 mm wide

 Documents shorter than 90 mm long

 Documents of an uneven thickness, such as envelopes

 Documents with large wrinkles or curls

 Bent or damaged documents

 Documents that use tracing paper

 Documents that use coated paper

 Photographs (photographic paper)

 Documents printed on perforated paper

 Documents printed on unusually-shaped paper (not square or rectangular)

 Documents with photos, notes, or stickers affixed to them

 Documents that use carbonless paper

 Documents that use loose-leaf paper or any paper with holes in it

 Photographic negatives

For more information about using the Carrier Sheet when scanning, see Loading the Carrier Sheet on page 14.

IMPORTANT

• Do not place the Carrier Sheet in direct sunlight or in an area subject to high temperatures and high humidity, or the Carrier Sheet may warp.

• Do not place large or heavy objects on the Carrier Sheet.

• Do not bend or pull the Carrier Sheet. If it becomes damaged, it may not be acceptable for scanning, and should not be used.

Scan Preparation 3

Loading a document

IMPORTANT

• Insert only one page into the scanner at a time. Insert the next page only after the first one is completely scanned. Inserting more than one page at a time may cause your scanner to malfunction.

• DO NOT pull on the document while it is feeding.

• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted, or taped.

• DO NOT try to scan cardboard or fabric.

NOTE

• Make sure there is enough space behind the paper ejection slot. The scanned document will be ejected from the rear of the scanner.

• Make sure documents that have ink or correction fluid on them are completely dry.

• Certain types of plastic cards may be scratched when scanned. To prevent damage to the card, we recommended using the Carrier Sheet. For more information, see Loading the Carrier Sheet on page 14.

a Set your document a face up in the feeder slot b and align the left edge of the page with the left edge

of the feeder slot To scan a plastic card card with the left edge of the feeder slot

a, set the card top edge first into the feeder slot b and align the left edge of the

b Slide the document guide d until it touches the right side of the document. c Gently insert the document until you feel its top edge touch the inside of the scanner.

NOTE

If you insert a document while SD is displayed on the LCD, scanning begins automatically.

Scan Preparation

Loading the Carrier Sheet

NOTE

Make sure documents that have ink or correction fluid on them are completely dry.

a Place the document you want to scan in the left corner of the Carrier Sheet and align the top of the

document with the top left corner of the Carrier Sheet.

b Set the Carrier Sheet a, document face up, with the black edge first in the feeder slot b and align the

left edge of the Carrier Sheet with the left edge of the feeder slot

c Slide the document guide d against the right side of the Carrier Sheet. d Gently insert the Carrier Sheet until you feel its top edge touch the inside of the scanner.

Scan Preparation

Important Carrier Sheet tips

 To avoid document jams, do not load the Carrier Sheet upside down. For more information, see Loading

the Carrier Sheet on page 14.

 To avoid document jams, do not put several small documents into the Carrier Sheet at the same time.

Insert only one document into the Carrier Sheet at a time.

 Do not write on the Carrier Sheet, as the writing may be seen in scanned documents. If the Carrier Sheet

becomes dirty, wipe it with a dry cloth.

 Do not leave documents in the Carrier Sheet for extended periods of time, as the printing on the

documents may bleed through onto the Carrier Sheet.

Scan Using the Control Panel 4

Scanning in SD mode

a Insert the SD card into the SD card slot.

NOTE

When you use a purchased SD card, you must format the SD card first. To format the SD card on your scanner, see Formatting an SD card on page 10.

b Turn on your scanner. c Make sure that SD appears on the LCD display. d If necessary, adjust the scanning settings by pressing the COLOR / MONO, PDF / JPG and HQ / STD

buttons on the control panel.

e Insert your document. f Your scanner starts scanning automatically.

The Power button LED blinks green and SD blinks on the LCD.

g The scanned image is stored on the SD card.

Check the result to make sure your document has scanned correctly.

NOTE

To access the scanned images on the SD card, see Access Scanned Images on the SD Card on page 55.

Scan Using Your Computer 5

Installing the scanner driver and scanning software

For Windows® users

NOTE

• Make sure that your computer is ON and you are logged on with Administrator rights.

• DO NOT connect the Micro USB Cable yet.

• If your computer does not have a DVD-ROM drive, the supplied DVD-ROM does not contain drivers for your operating system, or you want to download manuals and utilities, visit your model page at http://solutions.brother.com/

a Insert the DVD-ROM. b When the Setup screen appears, click Install Scanner Driver and follow the on-screen instructions.

NOTE

• If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click AutoRun.exe.

• When you install the scanner driver, DSmobileCapture (a scanning application) will be installed at the same time. For more information on using DSmobileCapture, see Using DSmobileCapture (for Windows

on page 23.

)

Scan Using Your Computer

c Click Additional Applications to install any of these applications during setup.

• Button Manager V2: document scanning and storing (to specified destinations)

• PaperPort™ 12SE: document scanning, editing and management

• Presto! BizCard 6: business card scanning, editing and management

• BR-Receipts: receipt scanning, editing and management

NOTE

• To register your product and download BR-Receipts, click Download BR-Receipts to access the Brother Online site at http://www.brother.com/product/brotheronline/

• For more information on which scanning application will work best for you, see Choosing your scanning software on page 22.

Scan Using Your Computer

For Macintosh users

NOTE

• Make sure that your computer is ON and you are logged on with Administrator rights.

• DO NOT connect the Micro USB Cable yet.

a Insert the DVD-ROM. b Double-click on the DVD icon, and then double-click DS-820W. c Double-click on Brother DS-820W and follow the on-screen instructions to install the scanner driver.

NOTE

When you install the scanner driver, DSmobileCapture (a scanning application) will be installed at the same time. For more information on using DSmobileCapture, see Using DSmobileCapture (for Macintosh) on page 34.

Scan Using Your Computer

d Click one of these folders to install the application during setup.

• Presto! PageManager 9: document scanning, editing and management

• Presto! BizCard 6: business card scanning, editing and management

• BR-Receipts: receipt scanning, editing and management

NOTE

•Clicking Presto! PageManager or Presto! BizCard will bring you to NewSoft Technology Corporation’s website. Download the application from this website.

• To register your product and download BR-Receipts, double-click BR-Receipts to access the Brother Online site at http://www.brother.com/product/brotheronline/

• For more information on which scanning application will work best for you, see Choosing your scanning software on page 22.

Scan Using Your Computer

Connecting your scanner to your computer in TWAIN Mode

Before scanning a document using the scanning software, select TWAIN Mode on your computer. To select

TWAIN Mode, see steps from 1 to 3 of Using DSmobileCapture (for Windows

a Turn on your scanner.

) on page 23.

b Confirm that the Wi-Fi

switch is set to OFF.

c Connect the Micro USB Cable to the Micro USB port on your scanner. Connect the cable to your

computer.

d Press the Start / OK button on the scanner to display PC on the LCD.

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