Thank you for buying a Brother machine! Reading the documentation will help you make the most of your
machine.
Symbols and conventions used in the documentation
The following symbols and conventions are used throughout the documentation.
IMPORTANTIMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTENotes tell you how you should respond to a situation that may arise or give tips
about how the operation works with other features.
BoldBold style identifies keys on the machine control panel or computer screen.
ItalicsItalicized style emphasizes an important point or refers you to a related topic.
Courier NewCourier New font identifies the messages shown on the LCD of the machine.
NOTE
• For DSmobile 920DW users: this guide uses DSmobile 820W screen images, unless otherwise indicated.
• If you are using a tablet running Windows
by clicking with your mouse.
®
, you can make your selections either by tapping the screen or
i
Trademarks
Brother and DSmobile are registered trademarks of Brother Industries, Ltd.
Apple, Macintosh, Mac OS and App Store are trademarks of Apple Inc., registered in the United States
ther countries.
and o
Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the
United States and / or other countries.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
Google Play and Android are trademarks of Google Inc.
Nuance, the Nuance logo and PaperPort are trademarks or registered trademarks of Nuance
Communications, Inc. or its affiliates in the United States and / or other countries.
Any trade names and product names of companies appearing on Brother products, related
documents and any other materials are all trademarks or registered trademarks of those respective
companies.
Power button LED indications ...................................................................................................................6
Checking the Wi-Fi
Setting the Clock .......................................................................................................................................8
Using the auto power off function .............................................................................................................8
Installing the battery ..................................................................................................................................9
General .............................................................................................................................................84
For customer service ........................................................................................................................89
Technical support (for PageManager and BizCard) ...............................................................................90
v
Basic functions
Storing scanned images
Scan to your computer
You can store scanned images on your computer as long
the Micro USB Cable connects the scanner and the computer. For more information, see Scan Using Your Com-puter on page 19.
Scan to cloud server
You can store scanned images in BR-Docs (Brother On-
line storage) using the Button Manager V2 Button Panel.
For more information, see the Button Manager V2 User’s
Guide.
*1
*2,3
Scan to an SD Memory Card (SD card)
You can store scanned images on the SD card included
with your scanner. For more information, see Scan Using the Control Panel on page 18.
You can store scanned images in BR-Docs using your
scanner’s control panel. You must first connect your scanner to the Internet via an access point. For more information, see Scan to the Cloud Server Using a Wireless Access Point (BOL Mode) on page 57.
*1:This function is not available while using the Wi-Fi® connection.
*2:To use this function, you need a Brother Online account.
*3:To use this function, you need an Internet connection.
vi
Accessing scanned images stored on the SD card
View in the browser
Access scanned images stored on the
SD card via the web browser of a
wireless LAN tablet or your computer.
For more information, see Using your web browser on page 58.
View on an Android™ or iOS mobile device
Access scanned images stored on the
SD card via ScanHub™. For more information, see Using ScanHub™ (An-
droid™) on page 62 or Using
ScanHub™ (iOS) on page 62.
View on your computer via the USB
connection
Access and view scanned images
stored on the SD card from your computer when it is connected to your
scanner via the supplied Micro USB
Cable. For more information, see Us-
ing the USB connection between your
scanner and computer on page 61.
vii
1
General Information1
Scanner overview
Front
DS-820WDS-920DW
1
1
8
7
1 Top cover
2 Control panel
3 Reset button
4 Battery compartment
5Wi-Fi
®
(ON / OFF) switch
1
2
8
7
9
6
5
4
3
6
5
4
2
3
NOTE
When you do not use the Wi-Fi® function, set the Wi-Fi® switch to OFF. If you leave the switch in the ON
position, the battery will be consumed faster.
6 Document guide
7 Feeder slot
8 Left edge
9 SD card slot
1
General Information
Rear
DS-820WDS-920DW
3
2
1
1 Micro USB port
2 SD card slot
3 Paper ejection slot
1
3
1
2
General Information
Control panel overview
DS-820WDS-920DW
1
8
7
6
5
1Wi-Fi® indicator
Indicates the status of the Wi-Fi
2 Menu button
Press to configure the menu settings.
®
connection.
1
8
1
2
2
3
7
4
9
3
4
5
3 Power button
• Press to turn on the scanner.
• Press and hold to turn off the scanner.
4 Start / OK button
• Press to confirm a selected item.
• Press to switch from SD mode to PC/TWAIN mode. (You can select SD mode only when an SD card is
inserted in the scanner’s SD card slot. You can select PC/TWAIN mode only when the scanner is
connected to your computer via the Micro USB Cable.)
• For Windows
Press to start scanning when using Button Manager V2. (Only available when a document is set in the
feeder slot.)
For more information, see Using Button Manager V2 (for Windows
®
®
) on page 43.
3
General Information
• For Macintosh
Press to start scanning when using DSmobileCapture. (Only available when a document is set in the
feeder slot.)
For more information, see Using DSmobileCapture (for Macintosh) on page 36.
5 PDF / JPG () button
• Press to change the scanning file format (PDF or JPEG).
• Press to scroll through the menu and option items.
6 HQ / STD () button
• Press to change the resolution. HQ is 600 dpi and STD is 300 dpi.
• Press to scroll through the menu and option items.
7 COLOR / MONO () button
• Press to change the scan mode (color or mono [black and white]).
• Press to return to the previous screen.
8 Liquid Crystal Display (LCD)
Displays messages to help you set up and use your scanner.
1
9 2 side / 1 side () button
• Press to change the scan mode (2 side scan or 1 side scan).
• Press to scroll through the menu and option items.
4
General Information
Items displayed on the LCD
DS-820WDS-920DW
1
1
6
5
4
1 SD
Appears when the SD card is inserted into the scanner’s SD card slot.
2 Remaining battery power
3 The selected menu or the current status appears here.
For more information about the messages displayed on the LCD, see LCD messages on page 6.
4 PDF / JPG
Displays the scanning file format (PDF or JPEG).
5 HQ / STD (DS-820W only)
2
3
6
7
4
1
2
3
Press to change the resolution. HQ is 600 dpi and STD is 300 dpi.
6 COLOR / MONO
Displays the scan mode (color or mono [black and white]).
7 2 / 1 (DS-920DW only)
Displays the scan mode (2 side (double-sided) scan or 1 side (single-side) scan).
5
General Information
LCD messages
MessageMachine Status
The machine is connected to your computer in TWAIN mode.
The machine is in SD mode (Mass-storage mode).
For more information, see Scanning in SD mode on page 18.
(DS-920DW only) The machine displays the menu to change the resolution.
For more information, see Changing the scan resolution (DS-920DW only) on page 11.
The machine is in BR-Docs mode.
For more information, see Scan to the Cloud Server Using a Wireless Access Point (BOL Mode) on page 57.
The machine displays the menu to format an SD card.
For more information, see Formatting an SD card on page 11.
The machine displays the menu to set its clock.
For more information, see Setting the Clock on page 8.
The machine displays the calibration menu.
For more information, see Calibration using the control panel on page 65.
The machine displays the menu to use the auto power off function.
For more information, see Using the auto power off function on page 8.
The machine is not connected to your computer and there is no SD card inserted in it.
1
Power button LED indications
LED indicationMachine Status
No lightThe machine is not connected to your computer or the Li-ion battery is not installed.
Green lightThe machine is ready to scan or is charging the battery.
Blinking greenThe machine is scanning a document.
Rapidly blinking redSome error has occurred. The top cover is open, or a document is jammed.
6
General Information
Checking the Wi-Fi® indicator
Wi-Fi® indicatorWi-Fi® status
No lightThe Wi-Fi
WiFi
®
switch is set to OFF.
1
Lit (Red)The Wi-Fi
take about 40 seconds to make the Wi-Fi
WiFi
Lit (Blue)A Wi-Fi
For more information, see Connecting in access point (AP) mode on page 49.
WiFi
Lit (Orange)Connection to an access point has been made.
WiFi
Blinking (Orange)Your scanner is transferring scanned images to BR-Docs.
For more information, see Scan to the Cloud Server Using a Wireless Access Point (BOL
WiFi
Slow blinking (Red)Connection to BR-Docs has failed.
Mode) on page 57.
®
switch is set to ON and the scanner is starting up a Wi-Fi® connection. It will
®
connection has been made [in access point (AP) mode].
®
connection.
WiFi
NOTE
When you are not using the Wi-Fi® function, set the Wi-Fi® switch to OFF. If you leave the switch in the
ON position, the battery will be consumed faster.
7
General Information
Setting the Clock
Before using your scanner, set the scanner clock to the correct time.
a Turn on your scanner.
b On the scanner’s control panel, press Menu.
c Press or until TME is displayed on the LCD.
d Press Start / OK.
e Press or to set year.
f Press Start / OK to confirm the year.
NOTE
To return to the previous screen, press the COLOR / MONO () button.
g Repeat steps 5 and 6 to set month, day, hour (24-hour format) and minute.
1
h After setting the minute, the LCD displays OK, indicating that the clock is set.
Using the auto power off function
You can turn your scanner off automatically to save power. The scanner will power off after five minutes of
inactivity.
NOTE
When the Wi-Fi® switch is set to ON, this function is disabled.
a Turn on your scanner.
b On the scanner’s control panel, press Menu.
c Press or until PWR is displayed on the LCD.
d Press Start / OK.
e Do one of the following:
• To enable the auto power off function, press or to select YES.
• To disable the auto power off function, press or to select NO.
f Press Start / OK.
g The LCD displays OK, indicating that auto power off has been set.
8
General Information
Installing the battery
Install the supplied Li-ion Battery into the end of your scanner, as shown in the illustration.
DS-820WDS-920DW
1
9
General Information
Charging battery
a Make sure that your computer is ON.
b Connect the supplied Micro USB Cable to the micro USB port on your scanner.
c Connect the cable to your computer. The battery starts charging automatically.
d The Power button lights up green while the battery is charging, and goes off when charging is
complete.
NOTE
• When charging the battery, press and hold the Power button to turn off your scanner. You can charge
the battery with the power either on or off, but charging takes more time than when the scanner is off.
®
• When charging the battery with the power on, set the Wi-Fi
• When the scanner is turned on, the battery level is displayed on the LCD panel.
Battery iconPower level
Full
Half full
Low
switch to OFF.
1
• If you do not use the scanner for a long period, charge the battery fully at least once every six months to
prolong the battery life.
• If you do not use the scanner for a long period, remove the battery from the scanner, and store the battery
in a cool, dry place at a consistent temperature.
10
General Information
Formatting an SD card
When you purchase your own SD card, you must format the SD card before using it.
NOTE
Before formatting an SD card, make sure if there is no important data on it. When you format an SD card
that was previously used with other devices, all of its data will be deleted.
a Insert the SD card into the SD card slot.
b Turn on your scanner.
c Make sure that SD appears on the LCD display.
d On the scanner’s control panel, press Menu.
e Press or until FMT is displayed on the LCD.
f Press Start / OK.
g Do one of the following:
• To format the SD card, press or to select YES, and then press Start / OK.
The SD icon and FMT in the LCD display will blink, and the scanner will begin to format the SD card.
When the LCD display OK, formatting is complete.
• To cancel formatting, press or to select NO, and then press Start / OK.
1
Changing the scan resolution (DS-920DW only)
NOTE
For DS-820W: change the resolution using your scanner’s HQ / STD () button.
a Turn on your scanner.
b On the scanner’s control panel, press Menu.
c Press or until DPI is displayed on the LCD.
d Press Start / OK.
e Press or to select 600 (600dpi) or 300 (300dpi).
f Press Start / OK.
g The LCD displays OK, indicating that resolution has been set.
11
2
Document Specifications2
Acceptable documents
Standard PaperLength1 side scan
3.5 in. to 32 in. (90 mm to 812.8 mm)
2 side scan (DS-920DW only)
3.5 in. to 16 in. (90 mm to 406.4 mm)
Width2.2 in. to 8.5 in. (55 mm to 215.9 mm)
Weight16 lb to 28 lb (60 g/m
To scan thinner document, use the Carrier Sheet (see Loading the Carrier Sheet on page 16).
Maximum Number of Pages1 page (1 sheet)
Standard Paper SizeA48.3 × 11.7 in. (210 × 297 mm)
A55.8 × 8.3 in. (148 × 210 mm)
A64.1 × 5.8 in. (105 × 148 mm)
A72.9 × 4.1 in. (74 × 105 mm)
A82.0 × 2.9 in. (52 × 74 mm)
B57.2 × 10.1 in. (182 × 257 mm)
B65.0 × 7.2 in. (128 × 182 mm)
B73.6 × 5.0 in. (91 × 128 mm)
B82.5 × 3.6 in. (64 × 91 mm)
Legal8.5 × 14 in. (215.9 × 355.6 mm)
Letter8.5 × 11 in. (215.9 × 279.4 mm)
2
to 105 g/m2)
2
Plastic Cards
(DS-820W: non-embossed cards only)
ReceiptsLength1 side scan
Length1.57 in. to 3.4 in. (40 mm to 86 mm)
Width1.57 in. to 3.4 in. (40 mm to 86 mm)
Standard Size (ISO)3.37 × 2.13 × 0.03 in. (85.6 × 54.0 × 0.76 mm)
MaterialPlastic (PET)
TypePlastic card such as a driver’s license or an insurance card
Documents recommended for use with the Carrier Sheet
Use the supplied Carrier Sheet when you scan the following:
Documents with a carbon sheet attached on the back
Documents written in pencil
Documents narrower than 2.2 in. (55 mm) wide
Documents shorter than 3.5 in. (90 mm) long
Documents of uneven thickness, such as envelopes
Documents with large wrinkles or curls
Bent or damaged documents
Documents that use tracing paper
2
Documents that use coated paper
Photographs (photographic paper)
Documents printed on perforated paper
Documents printed on unusually-shaped paper (not square or rectangle)
Documents with photos, notes, or stickers affixed to them
Documents that use carbonless paper
Documents that use loose-leaf paper or any paper with holes in it
Photographic negatives
For more information about using the Carrier Sheet when scanning, see Loading the Carrier Sheet on
page 16.
CAUTION
To avoid cutting yourself, do not slide or scrape your hand or fingers along the edges of the Carrier Sheet.
13
Document Specifications
IMPORTANT
• Do not place the Carrier Sheet in direct sunlight or in an area subject to high temperatures and high
humidity, or the Carrier Sheet may warp.
• Do not place large or heavy objects on the Carrier Sheet when it is lying flat.
• Do not bend or pull the Carrier Sheet. If it becomes damaged, it may not be acceptable for scanning, and
should not be used.
2
14
3
Scan Preparation3
Loading a document
IMPORTANT
• Insert only one page into the scanner at a time. Insert the next page only after the first one is completely
scanned. Inserting more than one page at a time may cause your scanner to malfunction.
• DO NOT pull on the document while it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper clipped, pasted, or taped.
• DO NOT try to scan cardboard or fabric.
NOTE
• Make sure there is enough space behind the paper ejection slot. The scanned document will be ejected
from the rear of the scanner.
• Make sure documents that have ink or correction fluid on them are completely dry.
• Certain types of plastic cards may be scratched when scanned. To prevent damage to the card, we
recommended using the Carrier Sheet. For more information, see Loading the Carrier Sheet on page 16.
3
a Set your document a face up in the feeder slot b and align the left edge of the page with the left edge
of the feeder slot
To scan a plastic card
card with the left edge of the feeder slot
For DS-920DW: When you perform duplex scanning, insert the first page face up into the feeder slot.
c.
a, set the card top edge first into the feeder slot b and align the left edge of the
c.
b Slide the document guide d until it touches the right side of the document.
c Gently insert the document until you feel its top edge touch the inside of the scanner.
43
2
1
NOTE
If you insert a document while SD is displayed on the LCD, scanning begins automatically.
43
1
2
15
Scan Preparation
Loading the Carrier Sheet
NOTE
Make sure documents that have ink or correction fluid on them are completely dry.
a Set the document you want to scan in the left corner of the Carrier Sheet and align the top of the
document with the top left corner of the Carrier Sheet.
b Set the Carrier Sheet a, document face up, with the black edge first in the feeder slot b and align the
left edge of the Carrier Sheet with the left edge of the feeder slot
For DS-920DW: When you perform duplex scanning, insert the first page face up into the feeder slot.
c.
c Slide the document guide d against the right side of the Carrier Sheet.
d Gently insert the Carrier Sheet until you feel its top edge touch the inside of the scanner.
3
43
2
1
16
Scan Preparation
Important Carrier Sheet tips
To avoid document jams, do not load the Carrier Sheet upside down. For more information, see Loading
the Carrier Sheet on page 16.
To avoid document jams, do not put several small documents into the Carrier Sheet at the same time.
Insert only one document into the Carrier Sheet at a time.
Do not write on the Carrier Sheet, as the writing may be seen in scanned documents. If the Carrier Sheet
becomes dirty, wipe it with a dry cloth.
Do not leave documents in the Carrier Sheet for extended periods of time, as the printing on the
documents may bleed through onto the Carrier Sheet.
3
17
4
Scan Using the Control Panel4
Scanning in SD mode
a Insert the SD card into the SD card slot.
DS-820WDS-920DW
NOTE
When you use a purchased SD card, you must format the SD card first. To format the SD card on your
scanner, see Formatting an SD card on page 11.
4
b Turn on your scanner.
c Make sure that SD appears on the LCD display.
d If necessary, adjust the scanning settings by pressing the COLOR / MONO, PDF / JPG and HQ / STD
(2 side / 1 side) buttons on the control panel.
e Insert your document.
f Your scanner starts scanning automatically.
The Power button LED blinks green and SD blinks on the LCD.
g The scanned image is stored on the SD card.
Check the scan result just in case.
NOTE
To access the scanned images on the SD card, see Access Scanned Images on the SD Card on page 58.
18
5
Scan Using Your Computer5
Installing the scanner driver and scanning software
For Windows® users
NOTE
• Make sure that your computer is ON and you are logged on with Administrator rights.
• DO NOT connect the Micro USB Cable yet.
• If your computer does not have a DVD-ROM drive, the supplied DVD-ROM does not contain drivers for
your operating system, or you want to download manuals and utilities, visit your model page at
http://solutions.brother.com/
a Insert the DVD-ROM.
b When the Setup screen appears, click Install Scanner Driver and follow the on-screen instructions.
.
5
NOTE
• If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the
CD-ROM icon, and then double-click AutoRun.exe.
• When you install the scanner driver, DSmobileCapture (a scanning application) will be installed at the
same time. For more information on using DSmobileCapture, see Using DSmobileCapture (for Windows
on page 25.
®
)
19
Scan Using Your Computer
c Click Additional Applications to install any of these applications during setup.
• Button Manager V2: document scanning and storing (in specified destinations)
• PaperPort™ 12SE: document scanning, editing and management
• Presto! BizCard 6: business card scanning, editing and management
• BR-Receipts: receipt scanning, editing and management
5
NOTE
• To register your product and download BR-Receipts, click Download BR-Receipts to access the Brother
Online site at http://www.brother.com/product/brotheronline/
• For more information on which scanning application will work best for you, see Choosing your scanning software on page 24.
.
20
Scan Using Your Computer
For Macintosh users
NOTE
• Make sure that your computer is ON and you are logged on with Administrator rights.
• DO NOT connect the Micro USB Cable yet.
• If your computer does not have a DVD-ROM drive, the supplied DVD-ROM does not contain drivers for
your operating system, or you want to download manuals and utilities, visit your model page at
http://solutions.brother.com/
.
a Insert the DVD-ROM.
b Double-click on the DVD icon, and then double-click DS-820W (DS-920DW).
c Double-click on Brother DS-820W (DS-920DW) and follow the on-screen instructions to install the
scanner driver.
5
NOTE
When you install the scanner driver, DSmobileCapture (a scanning application) will be installed at the
same time. For more information on using DSmobileCapture, see Using DSmobileCapture (for Macintosh)
on page 36.
21
Scan Using Your Computer
d Click one of these folders to install the application during setup.
• Presto! PageManager 9: document scanning, editing and management
• Presto! BizCard 6: business card scanning, editing and management
• BR-Receipts: receipt scanning, editing and management
NOTE
•Clicking Presto! PageManager or Presto! BizCard will bring you to NewSoft Technology Corporation’s
website. Download the application from this website.
• To register your product and download BR-Receipts, double-click BR-Receipts to access the Brother
Online site at http://www.brother.com/product/brotheronline/
• For more information on which scanning application will work best for you, see Choosing your scanning software on page 24.
.
5
22
Loading...
+ 69 hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.