Definitions of Notes ........................................................................................................................................ 3
Important Note ............................................................................................................................................... 5
Introduction to Your Brother Machine................................................................................................. 6
Before Using Your Machine ........................................................................................................................... 7
Control Panel Overview ................................................................................................................................. 8
Setting the Home Screen ............................................................................................................................. 18
Load and Print Using the Paper Tray ................................................................................................. 24
Load and Print Using the Multi‑purpose Tray (MP Tray) .................................................................... 30
Paper Settings.............................................................................................................................................. 38
Change the Paper Size and Paper Type............................................................................................ 39
Select the Tray to Be Used For Printing............................................................................................. 40
Change the Check Paper Size Setting............................................................................................... 41
Change the Tray Size for 2‑sided Printing ................................................................................................... 42
Load Documents in the Automatic Document Feeder (ADF) ............................................................. 44
Load Documents on the Scanner Glass............................................................................................. 46
Unscannable and Unprintable Areas ........................................................................................................... 47
Using Special Paper..................................................................................................................................... 48
Print One Page Duplicates on Different Types of Paper .............................................................................. 87
Cancel a Print Job........................................................................................................................................88
Test Print ...................................................................................................................................................... 89
Copy a Document ...................................................................................................................................... 205
Enlarge or Reduce Copied Images ............................................................................................................ 207
Make N in 1 Copies Using the Page Layout Feature ................................................................................. 208
Copy an ID Card ........................................................................................................................................ 211
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 212
Send a Fax.................................................................................................................................................217
Send a Fax ....................................................................................................................................... 218
Send a 2-sided Fax from the ADF.................................................................................................... 220
Send a Fax Manually........................................................................................................................ 221
Send a Fax at the End of a Conversation ........................................................................................ 222
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 223
Send a Fax in Real Time.................................................................................................................. 225
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 226
Add a Cover Page to Your Fax.........................................................................................................227
Cancel a Fax in Progress ................................................................................................................. 230
Check and Cancel a Pending Fax.................................................................................................... 231
Receive a Fax ............................................................................................................................................ 233
Get Started.................................................................................................................................................318
Use Web Services from Your Brother Machine.......................................................................................... 485
Use Brother Web Services.........................................................................................................................486
Print with Google Cloud Print™.................................................................................................................. 488
Print with AirPrint........................................................................................................................................ 489
Print with Mopria™...................................................................................................................................... 490
Print and Scan from a Mobile Device.........................................................................................................491
Print and Scan Using Near-Field Communication (NFC)...........................................................................492
Document is Jammed in the Top of the ADF Unit ............................................................................ 519
Document is Jammed under the Document Cover .......................................................................... 520
Remove Small Scraps of Paper Jammed in the ADF ...................................................................... 521
Paper Jams ................................................................................................................................................ 522
Paper is Jammed in the MP tray ...................................................................................................... 523
Paper is Jammed in the Paper Tray................................................................................................. 524
Paper is Jammed in the Back of the Machine .................................................................................. 526
Paper is Jammed inside the Machine .............................................................................................. 528
Paper is Jammed in the 2-sided Tray............................................................................................... 530
Improve the Print Quality............................................................................................................................ 535
Telephone and Fax Problems ....................................................................................................................539
Set Dial Tone Detection....................................................................................................................542
Set Telephone Line Compatibility for Interference and VoIP Systems ............................................. 543
Use the Network Connection Repair Tool (Windows) ...................................................................... 547
Where Can I Find My Brother Machine's Network Settings? ........................................................... 548
I Cannot Complete the Wireless Network Setup Configuration........................................................ 549
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network............................. 551
I Want to Check that My Network Devices are Working Correctly ................................................... 553
Other Problems .......................................................................................................................................... 554
Check the Machine Information ................................................................................................................. 556
Reset Your Brother Machine ...................................................................................................................... 557
Replace the Toner Cartridge ............................................................................................................ 562
Replace the Drum Unit ..................................................................................................................... 565
Clean the Machine ..................................................................................................................................... 568
Clean the Scanner............................................................................................................................ 570
Clean the Touchscreen LCD ............................................................................................................ 571
Clean the Corona Wire..................................................................................................................... 572
Clean the Drum Unit......................................................................................................................... 574
Clean the Paper Pick-up Rollers ...................................................................................................... 578
Check the Remaining Life of Parts............................................................................................................. 580
Pack and Ship Your Machine ..................................................................................................................... 581
Pack the Machine and the Toner Cartridge Together ....................................................................... 582
Pack the Machine and the Toner Cartridge Separately.................................................................... 584
Replace Periodic Maintenance Parts ......................................................................................................... 587
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
BoldBold style identifies buttons on the machine's control panel or computer screen.
ItalicsItalicised style emphasises an important point or refers you to a related topic.
Courier New
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Courier New font identifies messages shown on the machine's LCD.
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3
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
BROTHER is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Vista, Windows Server, SharePoint, Internet Explorer, Outlook, PowerPoint, Active
Directory, OneNote, Windows phone and OneDrive are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Apple, Mac, Safari, iPad, iPhone, iPod touch and OS X are trademarks of Apple Inc., registered in the United
States and other countries.
AirPrint is a trademark of Apple Inc.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Wi-Fi CERTIFIED, Wi-Fi, Wi-Fi Alliance, Wi-Fi Direct and Wi-Fi Protected Access are registered trademarks of
Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi Alliance®.
Flickr is a registered trademark of Yahoo! Inc.
Android, Google Cloud Print, Google Drive, Google Play, Picasa Web Albums and Google Chrome are
trademarks of Google Inc. Use of these trademarks is subject to Google Permissions.
Mopria is a trademark of Mopria Alliance, Inc.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote is a trademark of Evernote Corporation and used under a license.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
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4
Home > Before You Use Your Brother Machine > Important Note
Important Note
•Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
•Not all models are available in all countries.
•Windows XP in this document represents Windows XP Professional, Windows XP Professional x64 Edition
and Windows XP Home Edition.
•Windows Server 2003 in this document represents Windows Server 2003, Windows Server 2003 x64 Edition,
Windows Server 2003 R2 and Windows Server 2003 R2 x64 Edition.
•Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2.
•Unless otherwise specified, the screens in this manual are from Windows 7 and OS X v10.9.x. Screens on
your computer may vary depending on your operating system.
•This documentation is for both MFC and DCP models. Read 'XXX-XXXX' as 'MFC/DCP-XXXX' (where XXXX
is the name of your model).
•Not all features are available in countries subject to applicable export restrictions.
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5
Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
• Before Using Your Machine
• Control Panel Overview
• Touchscreen LCD Overview
• How to Navigate the Touchscreen LCD
• Settings Screen Overview
• Setting the Home Screen
• Access Brother Utilities (Windows)
6
Home > Introduction to Your Brother Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
•Make sure you have installed the Brother software and drivers.
•For USB or network cable users: Make sure the interface cable is physically secure.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a
document into the computer. Fax sending will not be stopped during printing from your computer. However, when
the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing
when copying or fax receiving has finished.
DCP models do not support the fax feature.
Firewall (Windows)
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you
may need to configure the firewall settings. If you are using the Windows Firewall and you installed the Brother
software and drivers from the CD-ROM, the necessary firewall settings have already been set. If you are using
any other personal firewall software, see the User's Guide for your software or contact the software
manufacturer.
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7
Home > Introduction to Your Brother Machine > Control Panel Overview
4
321
5
Control Panel Overview
1. Near Field Communication (NFC) Reader (available only for certain models)
You can use card authentication by touching the IC card to the NFC Reader on the control panel.
If your Android™ device supports the NFC feature, you can print from your device or scan documents to your
device in the same way.
2. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
3. Touchpanel
(Back)
Press to go back to the previous menu.
(Home)
•Press to return to the Home screen.
•While the machine is in Sleep Mode, the Home icon blinks.
(Cancel)
Press to cancel an operation (available when lit).
Dial Pad (Numerical buttons)
Press the numbers on the touchpanel to dial telephone or fax numbers and to enter the number of copies.
4.
5.
Power On/Off
•Turn the machine on by pressing
•Turn the machine off by pressing and holding down . The LCD displays [Shutting Down] for a few
seconds before going off. If you have an external telephone or TAD connected, it is always available.
(WiFi)
(For infrastructure mode)
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi light
blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access
point.
(For Ad-Hoc mode)
The WiFi LED is always off.
.
8
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9
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview
Touchscreen LCD Overview
You can select from two types of screens to set the Home screen: Function screens and Shortcuts screen. When
a Function screen is displayed, swipe left or right or press d or c to display the other Function screens.
The Home screen displays the machine’s status when the machine is idle. This screen is also called the Ready
Mode screen. When displayed, this screen indicates that your machine is ready for the next command.
If Active Directory Authentication or LDAP Authentication is enabled, the machine's control panel will be locked.
The available features vary depending on your model.
Function screens
The Function screens provide access to features, such as Fax, Copy and Scan.
10
Shortcuts screen
Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning and using Web
Connect.
Eight Shortcuts tabs are available with six Shortcuts on each Shortcuts tab. A total of 48 Shortcuts are
available.
1. Modes
•
Press to access Fax mode.
•[Copy]
Press to access Copy mode.
•
Press to access Scan mode.
•
Press to access the [Secure Print] option.
[Fax]
[Scan]
[Secure Print]
11
•[Web]
0Max
Press to connect the Brother machine to an Internet service. For more detailed information, see the Web
Connect Guide. Go to your model's Manuals page on the Brother Solutions Center at
support.brother.com to download the guide.
•
[Apps]
Press to connect the Brother machine to the Brother Apps service. For more detailed information, see the
Web Connect Guide. Go to your model's Manuals page on the Brother Solutions Center at
support.brother.com to download the guide.
•[USB]
Press to access the Direct Print and Scan to USB menus.
•
[2 in 1 ID Copy]
Press to access the 2 in 1 ID Copy option.
2.
or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection, a four-level indicator displays the current wireless signal strength.
3.(Toner)
Displays the remaining toner life. Press to access the [Toner] menu.
4.(Settings)
Press to access the [Settings] menu.
If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to
change settings.
5. Date & Time
Displays the date and time set on the machine.
6.
[Shortcuts]
Press to access the [Shortcuts] screen.
7.(Function screens)
Press to access the Function screens.
12
New Fax
When [Fax Preview] is set to [On], the number of new faxes you received into the memory appears at the
top of the screen.
Warning icon
The warning icon appears when there is an error or maintenance message; press to view it,
and then press to return to Ready Mode.
NOTE
This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
Related Information
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13
Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD
How to Navigate the Touchscreen LCD
Press your finger on the LCD to operate it. To display and access all the options, swipe left, right, up, down or
press dc or ab on the LCD to scroll through them.
The following steps explain how to change a machine setting. In this example, the LCD Backlight setting is
changed from [Light] to [Med].
IMPORTANT
DO NOT press the LCD with a sharp object, such as a pen or stylus. It may damage the machine.
NOTE
DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this
may cause an error.
1. Press [Settings].
2. Press [All Settings].
3. Swipe up or down or press a or b to display the [General Setup] option, and then press [GeneralSetup].
4. Swipe up or down or press a or b to display the [LCD Settings] option, and then press [LCDSettings].
5. Press [Backlight].
14
6. Press [Med].
7. Press .
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15
Home > Introduction to Your Brother Machine > Settings Screen Overview
Settings Screen Overview
Press to view the current machine status on the LCD.
Use the Settings menu to access all of your Brother machine's settings.
The available features vary depending on your model.
1. Toner
•Displays the remaining toner life.
•Press to access the [Toner] menu.
2. Network (For wired network models)
•Press to set up a network connection.
•A four level indicator on the screen displays the current wireless signal strength if you are using a wireless
connection.
3. Date & Time
Displays the date and time set on the machine.
Press to access the [Date & Time] menu.
4. Screen Settings
Press to access the [Screen Settings] menu.
5. All Settings
Press to access a menu of all machine settings.
6. Tray Setting
Press to change the paper size and paper type settings.
7. Wi-Fi Direct (For wireless network models)
Press to set up a Wi-Fi Direct network connection.
Fax Preview (For MFC models without wireless network functionality)
•Display the Fax Preview status.
•Press to access the Fax Preview setting.
Beep Volume (For DCP models without wireless network functionality)
Press to access the volume setting.
16
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17
Home > Introduction to Your Brother Machine > Setting the Home Screen
Setting the Home Screen
Set the Home screen to either [Basic Functions], [More1], [More2], [Shortcuts 1], [Shortcuts
2], [Shortcuts 3], [Shortcuts 4], [Shortcuts 5], [Shortcuts 6], [Shortcuts 7] or
[Shortcuts 8].
When the machine is idle or you press , the touchscreen will return to the screen you set.
2. Swipe up or down or press a or b to display the screen settings, and then press the setting you want.
3. Press
The machine will go to your chosen Home screen.
.
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18
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows)
Access Brother Utilities (Windows)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
•(Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008 and Windows
Server 2008 R2)
Click
•(Windows 8 and Windows Server 2012)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
•(Windows 8.1 and Windows Server 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
2. Select your machine (where XXXX is the name of your model).
(Start) > All Programs > Brother > Brother Utilities.
(if you are using a touch-
3. Choose the operation you want to use.
19
Related Information
• Introduction to Your Brother Machine
• Uninstall the Brother Software and Drivers (Windows)
20
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) > Uninstall the Brother
Software and Drivers (Windows)
Uninstall the Brother Software and Drivers (Windows)
1. Do one of the following:
•(Windows XP, Windows Vista, Windows 7, Windows Server 2003, Windows Server 2008 and Windows
Server 2008 R2)
Click
•(Windows 8 and Windows Server 2012)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
•(Windows 8.1 and Windows Server 2012 R2)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
(Start) > All Programs > Brother > Brother Utilities.
(if you are using a touch-
Related Information
• Access Brother Utilities (Windows)
21
Home > Paper Handling
Paper Handling
• Load Paper
• Paper Settings
• Change the Tray Size for 2‑sided Printing
• Load Documents
• Unscannable and Unprintable Areas
• Using Special Paper
22
Home > Paper Handling > Load Paper
Load Paper
• Load and Print Using the Paper Tray
• Load and Print Using the Multi‑purpose Tray (MP Tray)
23
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