Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes ........................................................................................................................................ 2
Notice - Disclaimer of Warranties (USA and Canada) ................................................................................... 3
Important Note ...............................................................................................................................................5
Introduction to Your Brother Machine................................................................................................. 6
Before Using Your Machine ........................................................................................................................... 7
Control Panel Overview .................................................................................................................................8
Load and Print Using the Paper Tray ................................................................................................. 25
Load and Print Using the Multi‑purpose Tray (MP Tray) .................................................................... 29
Load and Print Paper in the Manual Feed Slot .................................................................................. 39
Paper Settings.............................................................................................................................................. 46
Change the Paper Size and Paper Type............................................................................................ 47
Select the Tray to Be Used For Printing............................................................................................. 48
Change the Check Paper Size Setting............................................................................................... 49
Recommended Print Media ......................................................................................................................... 50
Load Documents in the Automatic Document Feeder (ADF) ............................................................. 52
Load Documents on the Scanner Glass............................................................................................. 54
Unscannable and Unprintable Areas ........................................................................................................... 55
Using Special Paper..................................................................................................................................... 56
Monitor the Status of the Machine from Your Computer (Mac) .......................................................... 81
Cancel a Print Job........................................................................................................................................82
Test Print ...................................................................................................................................................... 83
Copy a Document ......................................................................................................................................181
Enlarge or Reduce Copied Images ............................................................................................................ 184
Make N in 1 Copies Using the Page Layout Feature ................................................................................. 185
Copy an ID Card ........................................................................................................................................188
Copy on Both Sides of the Paper (2-sided Copy) ...................................................................................... 190
Send a Fax.................................................................................................................................................196
Send a Fax ....................................................................................................................................... 197
Send a 2-sided Fax from the ADF.................................................................................................... 199
Send a Fax Manually........................................................................................................................ 200
Send a Fax at the End of a Conversation ........................................................................................ 201
Send the Same Fax to More than One Recipient (Broadcasting) .................................................... 202
Send a Fax in Real Time.................................................................................................................. 204
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Home > Table of Contents
Send a Fax at a Specified Time (Delayed Fax)................................................................................ 205
Add a Cover Page to Your Fax.........................................................................................................206
Cancel a Fax in Progress ................................................................................................................. 208
Check and Cancel a Pending Fax.................................................................................................... 209
Receive a Fax ............................................................................................................................................ 211
Brother Web Connect................................................................................................................................. 410
Brother Web Connect Overview....................................................................................................... 411
Online Services Used with Brother Web Connect............................................................................ 412
Conditions for Using Brother Web Connect...................................................................................... 414
Set Up Brother Web Connect........................................................................................................... 418
Scan and Upload Documents Using Brother Web Connect............................................................. 427
Download and Print Documents Using Brother Web Connect ......................................................... 428
FaxForward to Cloud or E-mail ........................................................................................................ 431
Google Cloud Print.....................................................................................................................................434
Google Cloud Print Overview ........................................................................................................... 435
Before Using Google Cloud Print ..................................................................................................... 436
Print from Google Chrome™ or Chrome OS™................................................................................. 440
Print from Google Drive™ for Mobile ................................................................................................ 441
Print from Gmail™ Webmail Service for Mobile................................................................................442
Document is Jammed in the Top of the ADF Unit ............................................................................ 486
Document is Jammed under the Document Cover .......................................................................... 487
Remove Small Scraps of Paper Jammed in the ADF ...................................................................... 488
Paper Jams ................................................................................................................................................ 489
Paper is Jammed in the MP tray ...................................................................................................... 490
Paper is Jammed in the Manual Feed Slot ...................................................................................... 491
Paper is Jammed in the Paper Tray................................................................................................. 492
Paper is Jammed in the Output Paper Tray ..................................................................................... 494
Paper is Jammed in the Back of the Machine .................................................................................. 495
Paper is Jammed Inside the Machine .............................................................................................. 497
Paper is Jammed underneath the Paper Tray.................................................................................. 499
Improve the Print Quality............................................................................................................................ 504
Telephone and Fax Problems ....................................................................................................................510
Set Dial Tone Detection....................................................................................................................514
Set Telephone Line Compatibility for Interference and VoIP Systems ............................................. 515
Other Problems .......................................................................................................................................... 529
Check the Machine Information .................................................................................................................531
Reset Your Brother Machine ...................................................................................................................... 532
Replace the Toner Cartridge ............................................................................................................ 539
Replace the Drum Unit ..................................................................................................................... 543
Replace the Belt Unit........................................................................................................................ 548
Replace the Waste Toner Box..........................................................................................................552
Clean the Machine ..................................................................................................................................... 557
Clean the Scanner............................................................................................................................ 559
Clean the LED Heads....................................................................................................................... 560
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Home > Table of Contents
Clean the Touchscreen LCD ............................................................................................................ 561
Clean the Corona Wires ................................................................................................................... 562
Clean the Drum Unit......................................................................................................................... 565
Clean the Paper Pick-up Rollers ...................................................................................................... 574
Calibrate Color Output ...............................................................................................................................575
Reset the Machine's Calibration Settings.........................................................................................576
Correct Color Print Alignment (Color Registration) .................................................................................... 577
Check the Remaining Part Life ..................................................................................................................578
Pack and Ship Your Brother Machine ........................................................................................................579
Replace Periodic Maintenance Parts ......................................................................................................... 581
• Notice - Disclaimer of Warranties (USA and Canada)
• Trademarks
• Important Note
1
Home > Before You Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
WARNING
CAUTION
IMPORTANT
NOTE
BoldBold style identifies buttons on the machine's control panel or computer screen.
ItalicsItalicized style emphasizes an important point or refers you to a related topic.
Courier New
WARNING indicates a potentially hazardous situation which, if not avoided, could
result in death or serious injuries.
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality.
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Electrical Hazard icons alert you to possible electrical shock.
Fire Hazard icons alert you to the possibility of a fire.
Hot Surface icons warn you not to touch hot machine parts.
Prohibition icons indicate actions you must not perform.
Courier New font identifies messages shown on the machine's LCD.
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2
Home > Before You Use Your Brother Machine > Notice - Disclaimer of Warranties (USA and Canada)
Notice - Disclaimer of Warranties (USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS
OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY,
CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT
APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE
USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S
LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND
REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
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3
Home > Before You Use Your Brother Machine > Trademarks
Trademarks
Microsoft, Windows, Windows Server, SharePoint, Internet Explorer, PowerPoint, Excel and OneNote are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, App Store, Mac, macOS, Safari, AirPrint, the AirPrint logo, iPad, iPhone and iPod touch are trademarks of
Apple Inc., registered in the United States and other countries.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Wi-Fi, Wi-Fi Alliance and Wi-Fi Direct are registered trademarks of Wi-Fi Alliance®.
WPA, WPA2, Wi-Fi CERTIFIED, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of Wi-Fi
Alliance®.
Android, Gmail, Google Cloud Print, Google Drive, Google Chrome, Chrome OS and Google Play are
trademarks of Google LLC. Use of these trademarks is subject to Google Permissions.
Mopria® and the Mopria® Logo are registered trademarks and service marks of Mopria Alliance, Inc. in the
United States and other countries. Unauthorized use is strictly prohibited.
Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
Intel is a trademark of Intel Corporation in the U.S. and/or other countries.
Evernote is a trademark of Evernote Corporation and used under a license.
The Bluetooth® word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such
marks by Brother Industries, Ltd. is under license.
WordPerfect is a registered trademark of Corel Corporation and/or its subsidiaries in Canada, the United States
and/or other countries.
PictBridge is a trademark.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
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• Before You Use Your Brother Machine
4
Home > Before You Use Your Brother Machine > Important Note
Important Note
•Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
•Not all models are available in all countries.
•Windows® 10 in this document represents Windows® 10 Home, Windows® 10 Pro, Windows® 10 Education
and Windows® 10 Enterprise.
•Windows Server® 2008 in this document represents Windows Server® 2008 and Windows Server® 2008 R2.
•In this User's Guide, the LCD messages of the HL-L3290CDW/MFC-L3770CDW are used unless otherwise
specified.
•In this User's Guide, the illustrations of the MFC-L3770CDW are used unless otherwise specified.
•The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
•Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.12.x. Screens
on your computer may vary depending on your operating system.
•The contents of this guide and the specifications of this product are subject to change without notice.
•This documentation is both for MFC and DCP models. In this User's Guide, DCP models includes HL-XXXX
(where XXXX is the name of your model).
•Not all features are available in countries subject to applicable export restrictions.
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• Before You Use Your Brother Machine
5
Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
• Before Using Your Machine
• Control Panel Overview
• Touchscreen LCD Overview
• How to Navigate the Touchscreen LCD
• Settings Screen Overview
• Set the Main Home Screen
•
Access Brother Utilities (Windows®)
6
Home > Introduction to Your Brother Machine > Before Using Your Machine
Before Using Your Machine
Before attempting any printing operation, confirm the following:
•Make sure you have installed the Brother software and drivers.
•For USB or network cable users: Make sure the interface cable is physically secure.
Simultaneous printing, scanning and faxing
Your machine can print from your computer while sending or receiving a fax into memory or while scanning a
document into the computer. Fax sending will not be stopped during printing from your computer. However, when
the machine is copying or receiving a fax on paper, it pauses the printing operation, and then continues printing
when copying or fax receiving has finished.
DCP models do not support the fax feature.
Firewall (Windows®)
If your computer is protected by a firewall and you are unable to network print, network scan, or PC-FAX, you
may need to configure the firewall settings. If you are using the Windows® Firewall and you installed the drivers
using the steps in the installer, the necessary firewall settings have been already set. If you are using any other
personal firewall software, see the User's Guide for your software or contact the software manufacturer.
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• Introduction to Your Brother Machine
7
Home > Introduction to Your Brother Machine > Control Panel Overview
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6
Control Panel Overview
The control panel may vary depending on your model.
HL-L3290CDW/DCP-L3551CDW
1.
2. Function Buttons
Power On/Off
•Turn on the machine by pressing .
•Turn off the machine by pressing and holding
for a few seconds before turning off.
Copy/Scan Options
Press to access temporary settings for scanning or copying.
WiFi (for wireless models)
Press the WiFi button and launch the wireless installer on your computer. Follow the on-screen
instructions to set up a wireless connection between your machine and your network.
When the WiFi light is on, your Brother machine is connected to a wireless access point. When the WiFi
light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless
access point.
Scan
Press to switch the machine to Scan Mode.
2 in 1 (ID) Copy
Press to copy both sides of an identification card onto a single page.
. The LCD displays [Shutting Down] and stays on
8
3. Liquid Crystal Display (LCD)
□□■□□
ba
c
d
e
100% Auto
Stack Copies:01
Displays messages to help you set up and use the machine.
If the machine is in Ready Mode or Copy Mode, the LCD displays:
a. Type of copy
b. Number of copies
c. Quality
d. Contrast
e. Copy ratio
4. Menu Buttons
Menu
Press to access the Menu for programming your machine settings.
Clear
•Press to delete entered data.
•Press to cancel the current setting.
OK
Press to store your machine settings.
a or b
Press to scroll up or down through menus and options.
5. Stop/Exit
•Press to stop an operation.
•Press to exit from a menu.
6. Start buttons
•Black Start
-Press to start making copies in black and white.
-Press to start scanning documents (in color, gray, or black and white depending on the scan setting).
•Color Start
-Press to start making copies in full color.
-Press to start scanning documents (in color, gray, or black and white depending on the scan setting).
9
MFC-L3710CW/MFC-L3750CDW/MFC-L3770CDW
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5
1. Touchscreen Liquid Crystal Display (LCD)
Access menus and options by pressing them on the touchscreen.
2. Menu Buttons
(Back)
Press to go back to the previous menu.
(Home)
Press to return to the Main Home screen.
(Cancel)
Press to cancel an operation.
3. Dial Pad (Numerical buttons)
Press the Numerical buttons to dial telephone or fax numbers and to enter the number of copies.
4. LED Power Indicator
The LED lights up depending on the machine’s power status.
5.
Power On/Off
•Turn on the machine by pressing
•Turn off the machine by pressing and holding down . The LCD displays [Shutting Down] for a few
seconds before going off. If you have an external telephone or TAD connected, it is always available.
Near Field Communication (NFC) (MFC-L3770CDW)
If your Android™ device supports the NFC feature, you can print from your device or scan documents to
your device by touching it to the NFC symbol.
.
10
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• Introduction to Your Brother Machine
11
Home > Introduction to Your Brother Machine > Touchscreen LCD Overview
Touchscreen LCD Overview
Related Models: MFC-L3710CW/MFC-L3750CDW/MFC-L3770CDW
You can select from two types of screens to set as the Main Home screen: Home screens and Shortcuts
screens. When a Home screen is displayed, swipe left or right or press d or c to display the other Home screens.
The Main Home screen displays the machine's status when the machine is idle. When displayed, this screen
indicates that your machine is ready for the next command.
The available features vary depending on your model.
Home screen: Screen 1
The Home screens provide access to features, such as Fax, Copy and Scan.
Home screen: Screen 2
12
Home screen: Screen 3
Shortcuts screen
Create Shortcuts for frequently-used operations, such as sending a fax, copying, scanning and using Web
Connect.
Three Shortcuts tabs are available with six Shortcuts on each Shortcuts tab. A total of 18 Shortcuts are
available.
1. Date & Time
Displays the date and time set on the machine.
2. Modes
•
[Fax]
Press to access Fax mode.
•
[Copy]
Press to access Copy mode.
•
[Scan]
Press to access Scan mode.
•[Secure Print]
Press to access the [Secure Print] option.
13
•[Web]
0Max
Press to connect the Brother machine to an Internet service.
•
[Apps]
Press to connect the Brother machine to the Brother Apps service.
•[USB]
Press to access the USB menu and select [Scan to USB] or [Direct Print] options.
3.(Toner)
Displays the remaining toner life. Press to access the [Toner] menu.
4.(Settings)
Press to access the [Settings] menu.
If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to
change settings.
5.
or (Wireless Status)
Press to configure wireless settings.
If you are using a wireless connection, a four-level indicator displays the current wireless signal strength.
Wireless LAN Disabled
6.[Shortcuts]
Press to access the [Shortcuts] screen.
7.(Home screen)
Press to access the Home screens.
New Fax
When [Fax Preview] is set to [On], the number of new faxes you received into the memory appears at the
top of the screen.
14
Warning icon
The warning icon appears when there is an error or maintenance message. Press the message area to
view it, and then press to return to the Main Home screen.
NOTE
This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD.
Related Information
• Introduction to Your Brother Machine
15
Home > Introduction to Your Brother Machine > How to Navigate the Touchscreen LCD
How to Navigate the Touchscreen LCD
Related Models: MFC-L3710CW/MFC-L3750CDW/MFC-L3770CDW
Press your finger on the LCD to operate it. To display and access all the options, swipe left, right, up, down or
press dc or ab on the LCD to scroll through them.
The following steps explain how to change a machine setting. In this example, the LCD Backlight setting is
changed from [Light] to [Med].
IMPORTANT
DO NOT press the LCD with a sharp object, such as a pen or stylus. It may damage the machine.
NOTE
DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this
may cause an error.
1. Press [Settings].
2. Press [All Settings].
3. Swipe up or down or press a or b to display the [General Setup] option, and then press [GeneralSetup].
4. Swipe up or down or press a or b to display the [LCD Settings] option, and then press [LCDSettings].
16
5. Press [Backlight].
6. Press [Med].
7. Press .
Related Information
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17
Home > Introduction to Your Brother Machine > Settings Screen Overview
Settings Screen Overview
Related Models: MFC-L3710CW/MFC-L3750CDW/MFC-L3770CDW
Press to view the current machine status on the LCD.
Use the Settings menu to access all of your Brother machine's settings.
The available features vary depending on your model.
1. Toner
•Displays the remaining toner life.
•Press to access the [Toner] menu.
2. Network
•Press to set up a network connection.
•A four level indicator on the screen displays the current wireless signal strength if you are using a wireless
connection.
3. Date & Time
Displays the date and time set on the machine.
Press to access the [Date & Time] menu.
4. Screen Settings
Press to access the [Screen Settings] menu.
5. All Settings
Press to access a menu of all machine settings.
6. Tray Setting
Press to access the [Tray Setting] menu.
7. Eco Mode
Press to access the [Eco Mode] menu.
Related Information
• Introduction to Your Brother Machine
18
Home > Introduction to Your Brother Machine > Set the Main Home Screen
Set the Main Home Screen
Related Models: MFC-L3710CW/MFC-L3750CDW/MFC-L3770CDW
You can change the LCD to display a specific Home screen or Shortcut screen.
When the machine is idle or you press , the touchscreen will return to the screen you set.
1. Press
2. Swipe up or down or press a or b to display the screen settings, and then press the setting you want.
3. Press .
The machine will go to your chosen screen.
[Settings] > [Screen Settings] > [Main Home Screen].
Related Information
• Introduction to Your Brother Machine
19
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®)
Access Brother Utilities (Windows®)
Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on
your computer.
1. Do one of the following:
•(Windows® 7)
Click
•(Windows® 8)
Tap or click (Brother Utilities) either on the Start screen or the desktop.
•(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•(Windows® 10)
Click
2. Select your machine (where XXXX is the name of your model).
(Start) > All Programs > Brother > Brother Utilities.
> Brother > Brother Utilities.
(if you are using a touch-
3. Choose the operation you want to use.
20
Related Information
• Introduction to Your Brother Machine
• Uninstall the Brother Software and Drivers (Windows®)
21
Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows®) > Uninstall the Brother
Software and Drivers (Windows®)
Uninstall the Brother Software and Drivers (Windows®)
1. Do one of the following:
•(Windows® 7)
Click (Start) > All Programs > Brother > Brother Utilities.
•(Windows® 8)
Tap or click
•(Windows® 8.1)
Move your mouse to the lower left corner of the Start screen and click
based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
When the Apps screen appears, tap or click (Brother Utilities).
•(Windows® 10)
Click
2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left
navigation bar, and then click Uninstall.
Follow the instructions in the dialog box to uninstall the software and drivers.
> Brother > Brother Utilities.
(Brother Utilities) either on the Start screen or the desktop.
(if you are using a touch-
Related Information
• Access Brother Utilities (Windows®)
22
Home > Paper Handling
Paper Handling
• Load Paper
• Paper Settings
• Recommended Print Media
• Load Documents
• Unscannable and Unprintable Areas
• Using Special Paper
23
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