Brother ADS-2700W User Manual
Online User's Guide
ADS-2200
ADS-2700W
© 2017 Brother Industries, Ltd. All rights reserved.
Home > Table of Contents
Table of Contents
Before You Use Your Brother Machine ............................................................................................... 1
Definitions of Notes
Trademarks .................................................................................................................................................... 3
Important Note ............................................................................................................................................... 4
Introduction to Your Brother Machine................................................................................................. 5
About This Machine ....................................................................................................................................... 6
Set Up Your Scanner...................................................................................................................................... 7
Control Panel Overview ................................................................................................................................. 8
Touchscreen LCD Overview......................................................................................................................... 10
Paper Handling.................................................................................................................................... 13
Document Specifications.............................................................................................................................. 14
Acceptable Documents ...................................................................................................................... 15
Unacceptable Documents .................................................................................................................. 16
Carrier Sheet Recommendations ....................................................................................................... 20
Notes for Using Carrier Sheets .......................................................................................................... 21
Load Documents .......................................................................................................................................... 22
Load Standard Size Documents......................................................................................................... 23
Load Business Cards ......................................................................................................................... 25
Load a Plastic Card ............................................................................................................................ 26
Load Documents Longer than Standard Size .................................................................................... 27
Load Non-standard Size Documents ................................................................................................. 28
Load Receipts, Clippings, Photos, and Other Documents ................................................................. 30
........................................................................................................................................ 2
Scan...................................................................................................................................................... 32
Before Scanning........................................................................................................................................... 33
Scan Using the Scan Button on Your Brother Machine ............................................................................... 34
Save Scanned Documents on Your Computer...................................................................................35
Save Scanned Documents to a USB Flash Drive .............................................................................. 38
Send Scanned Data to an Email Server............................................................................................. 42
Set Up the Address Book ................................................................................................................... 44
Scan to FTP ....................................................................................................................................... 47
Scan to SFTP ..................................................................................................................................... 51
Scan to Network ................................................................................................................................. 55
Web Services for Scanning on Your Network (Windows® 7, Windows® 8 and Windows® 10) .......... 59
Scan Options Using the Touchscreen ................................................................................................ 63
Restrict Scan Functions from External Devices ................................................................................. 64
Scan from Your Computer (Windows®) ....................................................................................................... 65
Scan Using Nuance™ PaperPort™ 14 or Other Windows® Applications ........................................... 66
Scan Using Windows® Photo Gallery or Windows® Fax and Scan ................................................... 73
Scan Using Nuance™ Power PDF ..................................................................................................... 77
Scan from Your Computer (Mac).................................................................................................................. 78
Scan Using Brother iPrint&Scan ....................................................................................................... 79
Scan Using TWAIN-Compliant Applications (Mac)............................................................................. 80
Scan Using Apple Image Capture (ICA Driver) .................................................................................. 83
Network ................................................................................................................................................ 87
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Home > Table of Contents
Supported Basic Network Features ............................................................................................................. 88
Network Management Software and Utilities
Learn about Network Management Software and Utilities ................................................................. 90
Additional Methods of Configuring Your Brother Machine for a Wireless Network ...................................... 91
Before Configuring Your Brother Machine for a Wireless Network..................................................... 92
Configure Your Machine for a Wireless Network Using the One-Push Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 93
Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected
Setup™ (WPS).................................................................................................................................... 94
Configure Your Machine for a Wireless Network Using the Machine's Control Panel Setup Wizard . 96
Use Wi-Fi Direct®............................................................................................................................... 98
Advanced Network Features......................................................................................................................108
Synchronize Time with the SNTP Server Using Web Based Management ..................................... 109
Technical Information for Advanced Users................................................................................................. 114
Wireless LAN Error Codes ............................................................................................................... 115
............................................................................................... 89
Security ...............................................................................................................................................116
Lock the Machine Settings ......................................................................................................................... 117
Setting Lock Overview...................................................................................................................... 118
Network Security Features.........................................................................................................................121
Secure Function Lock 3.0................................................................................................................. 122
Manage Your Network Machine Securely Using SSL/TLS............................................................... 126
Send an Email Securely ................................................................................................................... 130
Troubleshooting................................................................................................................................ 132
Error and Maintenance Messages ............................................................................................................. 133
Error and Maintenance Indications ............................................................................................................ 137
Service Call Indications .................................................................................................................... 139
Document Jam ........................................................................................................................................... 140
If You Are Having Difficulty with Your Machine .......................................................................................... 142
Scanning and Other Problems ......................................................................................................... 143
Network Problems ............................................................................................................................ 147
Check the Serial Number ........................................................................................................................... 155
Reset Your Brother Machine ...................................................................................................................... 157
Reset the Usage Counters.........................................................................................................................158
Routine Maintenance ........................................................................................................................ 159
Clean Your Brother Machine ...................................................................................................................... 160
Clean the Outside of the Machine .................................................................................................... 161
Clean the Scanner and Rollers ........................................................................................................ 163
Replace Supplies ....................................................................................................................................... 166
Supplies............................................................................................................................................ 167
Check Supplies Replacement Cycle ................................................................................................ 168
Replace the Pick Up Roller .............................................................................................................. 170
Replace the Brake Roller ................................................................................................................. 172
Pack and Ship Your Brother Machine ........................................................................................................174
Machine Settings............................................................................................................................... 176
Change Machine Settings from the Control Panel ..................................................................................... 177
In the Event of Power Failure (Memory Storage) ............................................................................. 178
Change the General Settings from the Control Panel ...................................................................... 179
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Home > Table of Contents
Save Your Favorite Settings as a Shortcut.......................................................................................181
Change Machine Settings from Y
Change Machine Settings Using Web Based Management ............................................................ 185
Change the Machine Settings Using Remote Setup ........................................................................ 189
our Computer......................................................................................... 184
Appendix............................................................................................................................................ 198
Specifications ............................................................................................................................................. 199
Enter Text on Your Brother Machine ..........................................................................................................204
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Home > Before You Use Your Brother Machine
Before You Use Your Brother Machine
• Definitions of Notes
rademarks
• T
• Important Note
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Home > Before Y
ou Use Your Brother Machine > Definitions of Notes
Definitions of Notes
We use the following symbols and conventions throughout this User's Guide:
CAUTION
IMPORTANT
NOTE
Bold Bold style identifies buttons on the machine's control panel or computer screen.
Italics Italicized style emphasizes an important point or refers you to a related topic.
Courier New
Related Information
• Before Y
ou Use Your Brother Machine
CAUTION indicates a potentially hazardous situation which, if not avoided, may
result in minor or moderate injuries.
IMPORTANT indicates a potentially hazardous situation which, if not avoided, may
result in damage to property or loss of product functionality
NOTE specifies the operating environment, conditions for installation, or special
conditions of use.
Tips icons indicate helpful hints and supplementary information.
Courier New font identifies messages shown on the machine's LCD.
.
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Home > Before Y
ou Use Your Brother Machine > Trademarks
Trademarks
Brother is either a trademark or a registered trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Server
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Mac, Safari, iPad, iPhone, iPod touch and OS X and Safari are trademarks of Apple Inc., registered in the
United States and other countries.
Nuance and PaperPort are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance®.
WPA™, WPA2™, Wi-Fi Protected Setup™ and Wi-Fi Protected Setup™ logo are trademarks of Wi-Fi Alliance®.
Android and Google Play are trademarks of Google, Inc. Use of these trademarks are subject to Google
Permissions.
Adobe is a registered trademark or trademark of Adobe Systems Incorporated in the United States and/or other
countries.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its
proprietary programs.
Any trade names and product names of companies appearing on Brother products, related documents
and any other materials are all trademarks or registered trademarks of those respective companies.
, Internet Explorer, Word, Excel and PowerPoint are either registered
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• Before Y
ou Use Your Brother Machine
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Home > Before Y
ou Use Your Brother Machine > Important Note
Important Note
• Go to your model's Manuals page on the Brother Solutions Center at support.brother.com, select your model
number
• Check
To keep your machine performance up to date, check
•
Otherwise, some of your machine's functions may not be available.
•
Do not use this product outside the country of purchase as it may violate the wireless telecommunication and
power regulations of that country.
• Not all models are available in all countries.
• In this User's Guide, the illustrations of the ADS-2700W are used unless otherwise specified.
• The screens in this User's Guide are for illustration purposes only and may differ from the actual screens.
• Unless otherwise specified, the screens in this manual are from Windows® 7 and macOS v10.10.x. Screens
on your computer may vary depending on your operating system.
• If the LCD messages, control panel button names, and other indications are different depending on the
country, the indications for each country will be shown.
• The contents of this guide and the specifications of this product are subject to change without notice.
, and download your model's other manuals, including the Quick Setup Guide.
support.brother.com for Brother driver and software updates.
support.brother.com for the latest firmware upgrade.
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• Before You Use Your Brother Machine
4
Home > Introduction to Your Brother Machine
Introduction to Your Brother Machine
• About This Machine
• Set Up Y
our Scanner
• Control Panel Overview
• Touchscreen LCD Overview
5
Home > Introduction to Y
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our Brother Machine > About This Machine
About This Machine
1. Extendable Automatic Document Feeder (ADF)
Paper Guides
2.
3. Touchscreen LCD (ADS-2700W)
4. Front Cover
5. Extendable Output Tray
6. Control Panel
7. Ethernet Cable Port (ADS-2700W)
8. USB 2.0 Port (for connecting a USB flash drive)
9. Hi-Speed USB 2.0 Port (for connecting to a computer)
10. AC Adapter Connector
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• Introduction to Y
our Brother Machine
6
Home > Introduction to Y
our Brother Machine > Set Up Your Scanner
Set Up Your Scanner
1. Pull the Extendable Tray from the ADF.
2. Open the Output Tray and extend it to match the length of the document pages.
If the Output Tray is even slightly longer than the document size, pages may not be in their original order
when you retrieve them from the Output T
ray.
CAUTION
Do not use the ADF as a handle to carry the scanner.
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• Introduction to Your Brother Machine
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Home > Introduction to Y
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our Brother Machine > Control Panel Overview
Control Panel Overview
ADS-2200
1. Error Indicator (with LED)
Blinks when the machine detects an error
.
2.
3.
4. (Scan to USB)
5.
(Power On/Off) (with LED)
Press
Press and hold to turn off the machine.
Press to stop or cancel your current action and return to Ready Mode.
Press to scan to a USB flash drive.
Press to scan to the computer
to turn on the machine.
(Stop)
(Scan to PC)
.
ADS-2700W
8
1. Error Indicator (with LED)
Blinks when the machine detects an error
.
2.
3.
4.
5.
6.
7.
8.
(Power On/Off) (with LED)
Press to turn on the machine.
Press and hold
few seconds before turning of
(Stop)
Press to stop or cancel your current action and return to Ready Mode.
(Scan to USB)
Press to scan to a USB flash drive.
Press to execute the scan function assigned to the first shortcut.
(Back)
Press to go back to the previous screen or menu.
(Home Button)
Press to return to the Home Screen and Ready Mode.
Touchscreen LCD
Access the menus and options by pressing the touchscreen.
to turn off the machine. The touchscreen displays [Shutting Down] and stays on for a
f.
Related Information
• Introduction to Y
• Add Shortcuts
our Brother Machine
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Home > Introduction to Y
to PC to Network
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o
FTP/SFTP
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SettingsShortcuts
10:07 AM 10.04.2017
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to E-mail
Server
to USB
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SettingsShort
cuts
WS Scan
10:07 AM 10.04.2017
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our Brother Machine > Touchscreen LCD Overview
Touchscreen LCD Overview
Related Models:
ADS-2700W
Home screen
There are two Home screens that you can access by pressing d or c.
The following screens display the machine’
s status when the machine is idle:
Home Screen 1
Home Screen 1 provides access to Scan to PC, Scan to
Network, and Scan to FTP/SFTP operations.
Home Screen 2
1. [to PC]
Press to access the Scan to PC function.
2. [to Network]
Press to access the Scan to Network function.
3. [to FTP/SFTP]
Press to access the Scan to FTP/SFTP function.
4.
(Wireless Status)
A four-level indicator on the Ready Mode screen displays the current wireless signal strength when using a
wireless connection.
Home Screen 2 provides access to Scan to E-mail
Server
, Scan to USB, and WS Scan operations.
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SettingsScan
Shortcuts
You can configure wireless settings by pressing the Wireless Status button.
5. ([Shortcuts])
Press [Shortcuts] and then , to create Shortcuts for frequently-used operations such as Scan to PC,
Scan to E-mail, Scan to USB, or other functions.
ou can quickly scan using the options set as Shortcuts.
Y
To display the other Shortcuts screens, press d or c.
Five Shortcut screens are available with up to four Shortcuts on each tab. A total of 20 Shortcuts can be
created.
6. ([Settings])
Press to access the Settings menu.
7. [to Email Server]
Press to access the Scan to E-mail Server function.
8. [to USB]
Press to access the Scan to USB function.
9. [WS Scan]
Press to access the WS Scan function.
• The warning icon appears when there is an error or maintenance message; press to return to
Ready Mode.
•
This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
Settings Menu
Press
([Settings]) to check and access all the machine’
s settings.
• [General Setup]
Press to access the Settings menu.
• [Shortcut Settings]
Press to set Shortcuts. This option is unavailable and cannot be selected if you have not added Shortcuts.
• [Network]
Press to access Network settings.
• [Machine Info.]
11
Press to check the machine’s information.
• [Initial Setup]
Press to access the [Date & Time], [Reset], and [Local Language] menus.
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• Introduction to Y
our Brother Machine
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Home > Paper Handling
Paper Handling
• Document Specifications
• Load Documents
13
Home > Paper Handling > Document Specifications
Document Specifications
• Acceptable Documents
• Unacceptable Documents
• Carrier Sheet Recommendations
• Notes for Using Carrier Sheets
14
Home > Paper Handling > Document Specifications > Acceptable Documents
Acceptable Documents
Do not load documents of varying page thickness or paper quality at the same time.
Standard Paper
Width 2 in. to 8.5 in. (51 mm to 215.9 mm)
Length 2 in. to 14.0 in. (51 mm to 355.6 mm)
Weight 0.11 lb to 0.46 lb (50 g/㎡ to 209 g/㎡)
Thickness 3.15 mil to 10.63 mil (0.06 mm to 0.26 mm)
T
o scan thinner documents, use the Carrier Sheet (not included).
Maximum Number of Pages Up to 50 pages
Standard Paper Size A4 8.3 in. x 11.7 in. (210 mm x 297 mm)
A5 5.8 in. x 8.3 in. (148 mm x 210 mm)
A6 4.1 in. x 5.8 in. (105 mm x 148 mm)
B5 7.2 in. x 10.1 in. (182 mm x 257 mm)
B6 5 in. x 7.2 in. (128 mm x 182 mm)
Legal 8.5 in. x 14 in. (215.9 mm x 355.6 mm)
Mexican Legal 8.5 in. x 13.38 in. (215.9 mm x 339.9 mm)
India Legal 8.46 in. x 13.58 in. (215 mm x 345 mm)
Letter 8.5 in. x 11 in. (215.9 mm x 279.4 mm)
Executive 7 1/4 in. x 10 1/2 in. (184.1 mm x 266.7 mm)
Folio 8 1/2 in. x 13 in. (215.9 mm x 330.2 mm)
Plastic Card
Size (ISO) 3.37 in. x 2.13 in. (85.6 mm x 54 mm)
Material Plastic (PET)
Type Plastic card such as driver’s license or store card
Thickness Up to 52 mil (1.32 mm) (with embossing)
Up to 43 mil (1.10 mm) (without embossing)
Maximum Number of Cards One card
A plastic card can be scanned and saved to your computer as an image file. Configure the scanning
application settings and then enable Plastic Card Mode.
Related Information
• Document Specifications
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Home > Paper Handling > Document Specifications > Unacceptable Documents
Unacceptable Documents
The following types of documents may not be scanned successfully:
•
Documents with a carbon sheet attached
• Documents written in pencil
• Documents of uneven thickness, such as envelopes
• Documents with large wrinkles or curls
• Documents that use tracing paper
• Documents that use coated paper
• Photographs (photographic paper)
• Documents printed on perforated paper
• Documents printed on unusually-shaped paper (not square or rectangle)
• Documents with photos, notes, or stickers affixed to them
• Documents that use carbonless paper
• Documents that use loose-leaf paper or any paper with holes in it
• Documents with paper clips or staples
• Documents with wet ink
• Fabrics, metallic sheets, or overhead projector sheets
• Glossy or mirrored media
• Documents that exceed recommended thicknesses
IMPORTANT
• Carbonless papers contain chemical substances that may damage the rollers (for example, the Pick Up
Roller). If paper jams occur frequently
Roller and Pick Up Roller may be reduced compared to scanning paper with high wood content.
• When scanning paper with high wood content, the life of the Brake Roller and Pick Up Roller may be
reduced compared to scanning wood-free paper.
• The Brake Roller and Pick Up Roller may become damaged when a photo or sticky note on the document
touches these parts during scanning.
• The surface of the document may be damaged when scanning glossy papers such as photographs.
• The damage caused by using any unacceptable documents with your Brother machine may not be
covered under warranty.
, clean the Brake Roller and Pick Up Roller. The life of the Brake
Related Information
• Document Specifications
• Area Not to be Perforated
• Scan a Mixed Batch
• Clean the Scanner and Rollers
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Home > Paper Handling > Document Specifications > Unacceptable Documents > Area Not to be
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Perforated
Area Not to be Perforated
An error may occur if your document has punched holes in the area shaded in light blue in the following figure:
1. 1.77 in. (45 mm)
2.
Top
3. Bottom
4. Center
5. Feed direction
6. Front side
7. Reference point
This condition applies when the document is set in the center of the Pick Up Roller.
Related Information
• Unacceptable Documents
17
Home > Paper Handling > Document Specifications > Unacceptable Documents > Scan a Mixed Batch
Scan a Mixed Batch
The following conditions apply when scanning a mixed batch of documents with different paper weights, friction
coef
ficients, or sizes. Make sure to test a few sheets first to check if the documents can be scanned.
Paper direction
Align the direction of the paper fiber with the feed direction.
Paper weight
Use the following paper weights: 0.11 lb to 0.46 lb (50 g/㎡ to 209 g/㎡)
Friction coefficient
We recommend using the same type of paper from the same manufacturer. When papers of different
manufacturers/brands are mixed, it affects the feeding performance as the difference in the friction coefficient
increases.
We recommend using friction coefficients between 0.35 and 0.6 (reference value for paper friction coefficient).
Document position
Use paper sizes that fit the 1.77 in. (45 mm) width of the Pick Up Roller in the center.
Paper size
When you scan a mixed batch with different sizes, not feeding the documents straight may cause problems,
such as paper jams or part of the image to appear missing.
We recommend checking the documents thoroughly before scanning and also checking the image if the
document was skewed.
When scanning a mixed batch with different sizes, documents are more likely to skew while feeding
because the Paper Guides do not touch every sheet.
Documents that cannot be scanned in a mixed batch
The following types of documents cannot be mixed in the same batch:
Carbonless paper
•
• Bond paper
• Perforated documents
• Thermal paper
• Carbon-backed paper
• OHP film
• Tracing paper
• Synthetic paper
• Bent or damaged documents
• Thin paper (less than 40 g/㎡)
How to scan a mixed batch
Load your document in the ADF in descending order of paper size with the largest at the back and the
smallest at the front.
If you are loading a paper business card, load it horizontally.
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Related Information
• Unacceptable Documents
19
Home > Paper Handling > Document Specifications > Carrier Sheet Recommendations
Carrier Sheet Recommendations
Brother recommends using a Carrier Sheet (not included) to scan the following documents:
•
Documents with a carbon sheet attached
• Documents written in pencil
• Documents narrower than 2 in. (51 mm)
• Documents shorter than 2.76 in. (70 mm)
• Pages thinner than 3 mil (0.08 mm)
• Documents of uneven thickness, such as envelopes
• Documents with large wrinkles or curls
• Bent or damaged documents
• Documents that use tracing paper
• Documents that use coated paper
• Photographs (photographic paper)
• Documents printed on perforated paper
• Documents printed on unusually-shaped paper (not square or rectangle)
• Documents with photos, notes, or stickers attached to them
• Documents that use carbonless paper
• Documents that use loose-leaf paper or any paper with holes in it
CAUTION
To avoid cutting yourself, do not slide or scrape your hand or fingers along the edge of the Carrier Sheet.
IMPORTANT
• To avoid warping the Carrier Sheet, do not place the Carrier Sheet in direct sunlight or in an area subject
to high temperatures and high humidity
• To avoid damaging the Carrier Sheet, do not bend or pull it. Do not use a damaged Carrier Sheet, as it
may produce incorrect scan results.
Related Information
• Document Specifications
• Supplies
.
20
Home > Paper Handling > Document Specifications > Notes for Using Carrier Sheets
Notes for Using Carrier Sheets
• To avoid document jams, do not load the Carrier Sheet (not included) upside down. See the instructions
printed on the Carrier Sheet itself for more information.
•
To avoid document jams, do not put several small documents into the Carrier Sheet at the same time. Insert
only one document into the Carrier Sheet at a time.
• Do not write on the Carrier Sheet, as the writing may be seen in scanned documents. If the Carrier Sheet
becomes dirty, wipe it with a dry cloth.
• Do not leave documents in the Carrier Sheet for extended periods of time; the printing on the documents may
bleed through onto the Carrier Sheet.
• If you use any of the Unacceptable Documents and damage your Brother machine, it may not be
covered under warranty.
Related Information
• Document Specifications
• Supplies
21
Home > Paper Handling > Load Documents
Load Documents
The ADF can hold up to 50 pages and feeds each sheet individually. Use 20 lb (80 g/㎡)
the pages before placing them in the ADF.
paper and always fan
IMPORTANT
• Make sure documents with ink or correction fluid are completely dry.
•
DO NOT pull on the document while it is feeding.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted, or taped.
• DO NOT use cardboard or fabric.
• Load Standard Size Documents
• Load Business Cards
• Load a Plastic Card
• Load Documents Longer than Standard Size
• Load Non-standard Size Documents
• Load Receipts, Clippings, Photos, and Other Documents
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Home > Paper Handling > Load Documents >
1
Load Standard Size Documents
Load Standard Size Documents
1. Adjust the Paper Guides (1) to fit the width of your document.
2. Fan the pages several times along both the long edge and the short edge.
3. Align the edges of the pages.
4. Place your document, face down, top edge first in the ADF between the Paper Guides until you feel it touch
the inside of the machine.
Feed thin pages slowly and carefully to keep the edge from being folded.
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Related Information
• Load Documents
24
Home > Paper Handling > Load Documents >
1
Load Business Cards
Load Business Cards
1. Adjust the Paper Guides (1) to fit the width of your document.
2. Place the card, face down, top edge first
inside of the machine.
You can load up to 25 business cards (total thickness less than 0.2 in. (5 mm) at a time).
in the ADF between the Paper Guides until you feel it touch the
Related Information
• Load Documents
25
Home > Paper Handling > Load Documents >
1
Load a Plastic Card
Load a Plastic Card
1. Adjust the Paper Guides (1) to fit the width of your document.
2. Place the card, face down, top edge first
inside of the machine.
• Load only one plastic card at a time.
• Certain types of plastic cards may be scratched when scanned.
• Rigid cards may not be fed correctly.
• If the surface of the card is dirty with grease marks (for example, fingerprints) or similar, wipe the dirt off
before scanning.
in the ADF between the Paper Guides until you feel it touch the
Related Information
• Load Documents
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