Brother 8085DN User Manual

USER’S GUIDE
DCP-8085DN
Version 0
CHN-ENG
To create a better environment
Please cooperate Firstly, thank you very much indeed for using our Brother products! Brother focuses on the earth environment concerned. And make a basic policy which is
to concern about the earth environment, including any workflow from product development to discard. The local citizen should be responsible for local society and its environment during these environment protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to environment protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposaloffice for recycle.
2 When you discard used consumables, please follow and carry on relevant local
regulations properly.
3 When the machine need replacing parts for the maintenance and repair, please
discard used circuit boards, used electrical parts and products as disposed electrical materials.
4 The power consumption is 0 W after you turn off the machine and unplug it from the
AC outlet.
5 Some parts in the machine can be used on the same series model machines which
produced by the same factory.
Note: If you want to replace the parts, please contact your local Brother repair station.
© 2009 Brother Industries, Ltd.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
i

Table of Contents

Section I General
1 General information 2
Using the documentation.......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................3
Viewing documentation ...................................................................................3
Accessing Brother Support (Windows
Control panel overview ..........................................................................................6
Status LED indications .................................................................................... 8
2 Loading paper and documents 10
Loading paper and print media ............................................................................10
Loading paper in the standard paper tray......................................................10
Loading paper in the multi-purpose tray (MP tray) ........................................11
Unprintable area ............................................................................................13
Acceptable paper and other print media..............................................................14
Recommended paper and print media ..........................................................14
Type and size of paper ..................................................................................15
Handling and using special paper .................................................................16
Loading documents .............................................................................................20
Using the automatic document feeder (ADF) ................................................20
Using the scanner glass ................................................................................21
®
)................................................................5
3 General Setup 22
Paper settings......................................................................................................22
Paper Type .................................................................................................... 22
Paper Size .....................................................................................................22
Tray Use in copy mode.................................................................................. 23
Tray Use in print mode ..................................................................................23
Volume settings ...................................................................................................24
Beeper volume ..............................................................................................24
Ecology features ..................................................................................................24
Toner Save ....................................................................................................24
Sleep Time ....................................................................................................25
Turning off the scanner lamp ...............................................................................25
LCD Contrast .......................................................................................................25
User Setting List ..................................................................................................26
Network Configuration List................................................................................... 26
ii
4 Security features 27
Secure Function Lock 2.0....................................................................................27
Setting the password for the administrator ................................................... 27
Changing the password for the administrator................................................ 27
Setting up the public user mode .................................................................... 28
Setting up restricted users.............................................................................28
Turning Secure Function Lock on/off.............................................................29
Switching Users............................................................................................. 29
Section II Copy
5 Making copies 32
How to copy......................................................................................................... 32
Entering copy mode....................................................................................... 32
Making a single copy ..................................................................................... 32
Making multiple copies ..................................................................................32
Stop copying.................................................................................................. 32
Copy options (temporary settings)....................................................................... 33
Enlarging or reducing the image copied ........................................................33
Improving copy quality...................................................................................34
Sorting copies using the ADF ........................................................................34
Changing text copy resolution ....................................................................... 34
Adjusting Contrast and Brightness ................................................................ 35
Billings and ID Copies ................................................................................... 36
Making N in 1 copies (page layout) ...............................................................36
Duplex (2-sided) copying ....................................................................................38
Duplex Copy (long edge flip) ......................................................................... 38
Advanced Duplex Copy (short edge flip) .......................................................39
Tray selection ......................................................................................................40
Out of memory message .....................................................................................40
Section III Direct printing
6 Printing data from a USB Flash memory drive or a digital camera
supporting mass storage 42
Supported file formats.......................................................................................... 42
Creating a PRN or PostScript Printing data directly from the USB Flash memory drive or a digital camera
supporting mass storage ..................................................................................43
Understanding the error messages .....................................................................45
®
3™ file for direct printing....................................42
iii
Section IV Software
7 Software and Network features 48
How to read the HTML User’s Guide...................................................................48
Windows
Macintosh ......................................................................................................49
®
......................................................................................................48
Section V Appendixes
A Safety and legal 52
Choosing a location .............................................................................................52
To use the machine safely...................................................................................53
Important Safety Instructions.........................................................................56
IEC60825-1+A2:2001 Specification............................................................... 57
Disconnect device .........................................................................................58
LAN connection .............................................................................................58
Radio interference .........................................................................................58
Legal limitations for copying ................................................................................ 59
Libtiff Copyright and License ...............................................................................60
Trademarks..........................................................................................................61
B Options 62
Optional paper tray (LT-5300) .............................................................................62
Memory board......................................................................................................62
Installing extra memory ................................................................................. 63
C Troubleshooting and routine maintenance 64
Troubleshooting ...................................................................................................64
If you are having difficulty with your machine ................................................ 64
Improving the print quality ............................................................................. 69
Error and maintenance messages.......................................................................76
Document jams..............................................................................................80
Paper jams ....................................................................................................81
Routine maintenance...........................................................................................87
Cleaning the outside of the machine .............................................................87
Cleaning the scanner.....................................................................................88
Cleaning the laser scanner window...............................................................89
Cleaning the corona wire...............................................................................90
Cleaning the drum unit ..................................................................................92
Replacing the consumable items.........................................................................94
Replacing a toner cartridge ...........................................................................95
Replacing the drum unit.................................................................................98
Replacing periodic maintenance parts...............................................................100
Machine Information ..........................................................................................101
Checking the Serial Number........................................................................101
Checking the Page Counters.......................................................................101
iv
Checking the remaining life of parts ............................................................101
Reset ........................................................................................................... 102
How to Reset............................................................................................... 102
Packing and shipping the machine .................................................................... 102
D Menu and features 104
On-screen programming....................................................................................104
Menu table................................................................................................... 104
Memory storage........................................................................................... 104
Menu keys .........................................................................................................104
How to access the menu mode ................................................................... 105
Menu table......................................................................................................... 106
Entering text ......................................................................................................116
E Specifications 118
General.............................................................................................................. 118
Print media......................................................................................................... 120
Copy ..................................................................................................................122
Scan ..................................................................................................................123
Print ...................................................................................................................124
Interfaces........................................................................................................... 125
Direct Print feature............................................................................................. 126
Computer requirements.....................................................................................127
Consumable items.............................................................................................128
Ethernet wired network...................................................................................... 129
F Glossary 131
G Index 132
v
vi
Section I
General I
General information 2 Loading paper and documents 10 General Setup 22 Security features 27
1

General information 1

Using the documentation 1

Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation 1
The following symbols and conventions are used throughout the documentation.
Bold Bold style identifies keys on the
machine control panel or computer screen.
Italics Italicized style emphasizes an
important point or refers you to a related topic.
Courier New
Courier New font identifies the messages shown on the LCD of the machine.
WARNING
Warnings tell you what to do to prevent possible personal injury.
CAUTION
Cautions specify procedures you must follow or avoid to prevent possible minor injuries.
IMPORTANT
IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features.
2
General information

Accessing the Software User’s Guide and Network User’s Guide

This User’s Guide does not contain all the information about the machine such as how to use the advanced features of Printer, Scanner and Network. When you are ready to learn detailed information about these operations, read the Software User’s Guide and Network User’s Guide.
Viewing documentation 1
Viewing documentation (Windows®) 1
To view the documentation, from the Start menu, point to Brother, DCP-XXXX (where XXXX is your model name) from the program group, and then click User’s Guides in HTML format.
If you have not installed the software, you can find the documentation by following the instructions below:
a Turn on your PC.
Insert the Brother CD-ROM labelled Windows
b If the language selection screen
appears, click your language.
®
into your CD-ROM drive.
c If the model name screen appears, click
your model name. The CD-ROM main menu will appear.
1
If this window does not appear, use
®
Windows Start.exe program from the root directory of the Brother CD-ROM.
Explorer to find and run the
d Click Documentation. e Click the documentation you want to
read:
HTML documents (3 manuals):
User’s Guide for stand-alone operations, Software User’s Guide and Network User’s Guide in HTML format.
This format is recommended for viewing on your computer.
PDF documents (4 manuals):
User’s Guide for stand-alone operations, Software User’s Guide,
NetworkUser’sGuide and Quick Setup Guide.
1
This format is recommended for printing the manuals. Click to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
3
Chapter 1
How to find scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
Software User’s Guide
Scanning a document using the TWAIN
driver in Chapter 2
Scanning a document using the WIA
driver (Windows Chapter 2
Using ControlCenter3 in Chapter 3Network Scanning in Chapter 4
: 1
®
XP/Windows Vista®) in
Presto! PageManager User’s Guide: 1
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
Viewing documentation (Macintosh) 1
a Turn on your Macintosh.
Insert the Brother CD-ROM labelled Macintosh into your CD-ROM drive.
b The following window will appear.
e Double-click the top page file to view the
User’s Guide, Software User’s Guide and Network User’s Guide in HTML format.
f Click the documentation you want to
read.
User’s Guide
Software User’s Guide
NetworkUser’sGuide
Note
The documents are also available in PDF format (4 manuals): User’s Guide for stand-alone operations,
Software User’s Guide, Network User’s Guide and Quick Setup Guide. The PDF format is
recommended for printing the manuals. Double-click Brother Solutions Center
icon to go to the Brother Solutions Center, where you can view or download the PDF documents. (Internet access and PDF Reader software are required.)
How to find scanning instructions 1
There are several ways you can scan documents. You can find the instructions as follows:
c Double-click the Documentation icon. d If the language selection screen
appears, double-click your language.
4
Software User’s Guide
Scanning in Chapter 9Using ControlCenter2 in Chapter 10Network Scanning in Chapter 11
: 1
Presto! PageManager User's Guide: 1
The complete Presto! PageManager
User’s Guide can be viewed from the Help selection in the Presto! PageManager application.
Accessing Brother
General information
Support (Windows
You can find all the contacts you will need, such as Web support (Brother Solutions Center).
Click Brother Support on the main menu.
The following screen will appear:
To access our web site, click
Brother Home Page.
For the latest news and product support
information, click Brother Solutions Center.
To visit our web site for original Brother
Supplies, click Supplies Information.
®
) 1
1
To return to the main page, click Back or
if you have finished, click Exit.
5
Chapter 1

Control panel overview 1

Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1 Sleep
01
1Status LED
The LED will flash and change colour depending on the machine status.
2LCD
Displays messages to help you set up and use your machine.
3 Menu keys:
Menu
Lets you access the Menu to program your settings in this machine.
Clear/Back
Deletes entered data or lets you cancel the current setting.
OK
Lets you store your settings in the machine. d or c Press to scroll backwards or forwards through
menu selections. a or b Press to scroll through the menus and options.
4 Numeric keys
Use these keys to enter text.
5Stop/Exit
Stops an operation or exits from a menu.
6Start
Lets you start making copies or scanning.
7 Copy keys:
Duplex
You can choose Duplex to copy on both sides of the paper.
Contrast/Quality
Lets you change the quality or contrast for the next copy.
Enlarge/Reduce
Reduces or enlarges copies.
6
Contrast:- + Quality :Auto Enlg/Red:100% Tray :MP>T1 Sleep
General information
1
01
Tray Select
Lets you change which tray will be used for the next copy.
Sort
Sorts multiple copies using the ADF.
Nin1
You can choose N in 1 to copy 2 or 4 pages onto one page.
8 Scan
Puts the machine in Scan mode. (For details about scanning, see the Software
User’s Guide on the CD-ROM.)
9 Print keys:
Secure/Direct
This key has two functions.
Secure
You can print data saved in the memory when you enter your four-digit password. (For details about using the Secure key, see the Software User’s Guide on the CD­ROM.)
When using Secure Function Lock, you can switch restricted users by holding down d as you press Secure/Direct. (See Secure Function Lock 2.0 on page 27.)
Direct
Lets you print data from a USB Flash memory drive that you can connect directly to the machine. The Direct key will be active when a USB Flash memory drive is connected to the machine’s USB direct interface. (See Printing data from a USB
Flash memory drive or a digital camera supporting mass storage on page 42.)
Job Cancel
Cancels a programmed print job and clears it from the machine’s memory.
To cancel multiple print jobs, hold down this key until the LCD shows Job Cancel (All).
7
Chapter 1
Status LED indications 1
The Status LED (light emitting diode) will flash and change colour depending on the machine’s status.
LED Machine Status Description
Green
(blinking)
Sleep Mode The power switch is off or the machine is in Sleep mode.
Warming Up The machine is warming up for printing.
Ready The machine is ready to print.
Green
Yellow
(blinking)
Yellow
Red
(blinking)
Receiving Data The machine is either receiving data from the computer,
processing data in memory, or printing data.
Data Remaining
Print data remains in the machine memory.
in Memory
Service error Follow the steps below.
1. Turn off the power switch.
2. Wait a few seconds, and then turn it back on and try to print again.
If you cannot clear the error and you see the same service call indication after turning the machine back on, please call Brother Call Center for service.
8
General information
Red
Cover open The front cover or fuser cover is open. Close the cover. Toner Life End Replace the toner cartridge with a new one. Paper error Put paper in the tray or clear the paper jam. Check the LCD
message.
Scan lock Check that the scanner lock lever is released.
Others Check the LCD message.
Note
When the power switch is off or the machine is in Sleep mode, the LED is off.
1
9
2

Loading paper and documents 2

Loading paper and print media 2

The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray.
When you put paper into the paper tray, note the following:
If your application software supports
paper size selection on the print menu, you can select it through the software. If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons.
Loading paper in the standard paper tray 2
Printing on plain paper, thin paper, recycled paper or transparencies from the paper tray
a Pull the paper tray completely out of the
machine.
b While pressing the blue paper-guide
release lever (1), slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
2
10
Loading paper and documents
c Fan the stack of paper well to avoid
paper jams and misfeeds.
d Put paper in the tray, and make sure that
the paper is below the maximum paper mark (1). The side to be printed on must be face down.
1
IMPORTANT
Make sure the paper guides touch the sides of the paper.
e Put the paper tray firmly back in the
machine. Make sure that it is completely inserted into the machine.
Loading paper in the multi-purpose tray (MP tray) 2
You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print or copy on thick paper, bond paper, envelopes, labels or transparencies.
Printing on thick paper, bond paper, envelopes, labels and transparencies
Before loading, press the corners and sides of the envelopes to make them as flat as possible.
When the back output tray is pulled down, the machine has a straight paper path from the MP tray through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, bond paper, envelopes, labels or transparencies.
IMPORTANT
Remove each printed sheet or envelope immediately to prevent a paper jam.
a Open the back cover (back output tray).
2
2
f Fold out the support flap (1) to prevent
paper from sliding off the face-down output tray.
1
11
Chapter 2
b Open the MP tray and lower it gently.
c Pull out the MP tray support (1) and
unfold the flap (2).
e Put the envelopes (up to 3), thick paper,
labels or transparencies in the MP tray with the top edge first and the print side face up. Make sure that the paper stays under the maximum paper mark (b).
d While pressing the paper side guide
release lever, slide the paper guides to fit the width of the paper that you are going to use.
IMPORTANT
Make sure the paper guides touch the sides of the paper.
12
Loading paper and documents
Unprintable area 2
Unprintable area for copies 2
The figures below show unprintable areas.
2
2
1
2
Usage Document Size Top (1)
Bottom (1)
Left (2)
Right(2)
Copy Letter 3 mm 4 mm
A4 3 mm 2 mm
1
Note
This unprintable area shown above is for a single copy or a 1 in 1 copy using A4 size paper. The unprintable area changes with the paper size.
Unprintable area when printing from a computer 2
When using the printer driver the printable area is smaller than the paper size, as shown below.
Portrait Landscape
2
1
2
2
1
2
1
1
Windows® printer driver and Macintosh printer driver
BRScript Driver for Windows and Macintosh
Portrait 1 4.23 mm 4.23 mm
2 6.35 mm 4.23 mm
Landscape 1 4.23 mm 4.23 mm
2 5.08 mm 4.23 mm
Note
The unprintable area shown above is for A4 size paper. The unprintable area changes with the paper size.
®
13
Chapter 2

Acceptable paper and other print media 2

Print quality may vary according to the type of paper you are using.
You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, transparencies, labels or envelopes.
For best results, follow the instructions below:
Use paper made for plain paper copying.
Use paper that is 60 to 105 g/mUse labels and transparencies which are
designed for use in laser machines.
DO NOT put different types of paper in the
paper tray at the same time because it may cause paper jams or misfeeds.
For correct printing, you must choose the
same paper size from your software application as the paper in the tray.
2
.
Recommended paper and print media 2
To get the best print quality, we suggest using the following paper.
Paper Type Item
Plain Paper
APP Blue Flagship 70 g/m APP Gold Flagship 80 g/m Advanced Agro Double A 80 g/m
2
2
2
Avoid touching the printed surface of the
paper immediately after printing.
When you use transparencies remove
each sheet immediately to prevent smudging or paper jams.
Use long grain paper with a neutral Ph
value, and a moisture content of approx. 5%.
14
Loading paper and documents
Type and size of paper 2
The machine loads paper from the installed standard paper tray, optional lower tray or multi-purpose tray.
Standard paper tray 2
Since the standard paper tray is a universal type, you can use any of the paper sizes (one paper type and size at a time) listed in the table in Paper capacity of the paper trays on page 15. The standard paper tray can hold up to 250 sheets of Letter/A4 size paper
(80 g/m maximum paper mark on the sliding paper width guide.
Multi-purpose tray (MP tray) 2
The MP tray can hold up to 50 sheets of plain paper (60 to 163 g/m
Paper can be loaded up to the maximum paper mark on the sliding paper width guide.
2
). Paper can be loaded up to the
2
) or up to 3 envelopes.
Optional lower tray (LT-5300) 2
The optional lower tray can hold up to 250 sheets of Letter/A4 size paper (80 g/m
2
). Paper can be loaded up to the top line of the maximum paper mark on the sliding paper width guide.
The name for the paper trays in the printer driver in this Guide are as follows:
Tray and optional unit Name
Standard paper tray Tray 1 Optional lower tray Tray 2 Multi-purpose tray MP tray
2
2
Paper capacity of the paper trays 2
Paper size Paper types No. of sheets
Paper Tray (Tray #1)
Multi-purpose tray (MP tray)
Paper Tray (Tray #2)
A4, Letter, Executive, A5, A5 (Long Edge), A6, B5 and B6.
Width: 69.8 to 216 mm Length: 116 to 406.4 mm
A4, Letter, Executive, A5, B5 and B6.
Plain paper, Thin paper, Bond paper and Recycled paper
Transparency up to 10 Plain paper, Thin paper,
Thick paper, Bond paper, Recycled paper, Envelopes and Labels.
Transparency up to 10 Thin paper, Plain paper,
Bond paper and Recycled paper
up to 250
[80 g/m
up to 50 [80 g/m
up to 3 (envelopes)
up to 250
[80 g/m
2
]
2
]
2
]
15
Chapter 2
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
Basis weight
Thickness 80-110 µm Roughness Higher than 20 sec. Stiffness
Grain direction Long grain Volume resistivity
Surface resistivity
Filler CaCO
Ash content Below 23 wt% Brightness Higher than 80% Opacity Higher than 85%
75-90 g/m
90-150 cm
10e
10e
2
3
/100
9
-10e11 ohm
9
-10e12 ohm-cm (Neutral)
3
Handling and using special paper 2
The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Some important guidelines when selecting paper are:
Do not use inkjet paper because it may
cause a paper jam or damage your machine.
Preprinted paper must use ink that can
withstand the temperature of the machine's fusing process (200 degrees centigrade).
If you use bond paper, paper having a
rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
16
Loading paper and documents
Types of paper to avoid 2
IMPORTANT
Some types of paper may not perform well or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1
1
12mm
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight specification in this guide
• with tabs and staples
• with letterheads using low temperature dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Envelopes 2
Most envelopes will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
Envelopes can only be fed from the MP tray. Do not print envelopes using duplex printing. We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.
Check the following:
Envelopes should have a lengthwise
sealing flap.
The sealing flaps should be folded crisply
and correctly (irregularly cut or folded envelopes may cause paper jams).
Envelopes should consist of two layers of
paper in the area circled in figure below.
2
1
1 Feeding direction
1
Envelope joints that are sealed by the
manufacturer should be secure.
We recommend that you do not print
within 15 mm of the edges of envelopes.
17
Chapter 2
Types of envelopes to avoid 2
IMPORTANT
DO NOT use envelopes:
• that are damaged, curled, wrinkled or an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing on them)
• that were previously printed by a laser machine
• that are pre-printed on the inside
• that cannot be arranged neatly when stacked
• that are made of paper that weighs more than the paper weight specifications for the machine
• with edges that are not straight or consistently square
• with windows, holes, cut-outs or perforations
• with glue on surface as shown in figure below
• with sealing flaps that have not been folded at purchase
• with sealing flaps as shown in figure below
• with each side folded as shown in figure below
If you use any of the types of envelopes listed above, they may damage your machine. This damage is not covered under any Brother warranty or service agreement.
Occasionally you may experience paper feed problems caused by the thickness, size and flap shape of the envelopes you are using.
• with double flaps as shown in figure below
18
Labels 2
The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds.
Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine.
Labels can be fed from the MP Tray only.
Loading paper and documents
2
Types of labels to avoid 2
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
IMPORTANT
DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine.
19
Chapter 2

Loading documents 2

Using the automatic document feeder (ADF) 2
The ADF can hold up to 50 pages and feeds each sheet individually. Use standard
80 g/m before putting them in the ADF.
Recommended environment 2
2
paper and always fan the pages
Temperature: 20 to 30°C Humidity: 50% - 70%
Paper: APP Blue Flagship 70 g/m2, APP Gold Flagship 80 g/m
2
80 g/m
2
or Advanced Agro Double A
IMPORTANT
• DO NOT leave thick documents on the scanner glass. If you do this, the ADF may jam.
a Unfold the ADF document output
support flap (1) and the ADF support flap (2).
2
1
b Fan the pages well. c Place your document face up, top edge
first in the ADF until you feel it touch the feed roller.
d Adjust the paper guides (1) to fit the
width of your document.
• DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper­clipped, pasted or taped.
• DO NOT use cardboard, newspaper or fabric.
• To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
Note
To scan non-standard documents see Using the scanner glass on page 21.
Make sure documents written with ink are
completely dry.
1
20
Using the scanner glass 2
You can use the scanner glass to copy or scan pages of a book or one page at a time.
Loading paper and documents
Documents can be up to 215.9 mm wide and
355.6 mm long.
Note
To use the scanner glass, the ADF must be empty.
a Lift the document cover. b Using the document guidelines on the
left, centre the document face down on the scanner glass.
2
c Close the document cover.
IMPORTANT
If the document is a book or is thick do not slam the cover or press on it.
21
3

General Setup 3

Paper settings 3

Paper Type 3
Set up the machine for the type of paper you are using. This will give you the best print quality.
a Do one of the following:
To set the paper type for the
MP Tray press Menu, 1, 1, 1, 1.
To set the paper type for Tray#1
press Menu, 1, 1, 1, 2.
To set the paper type for Tray#2
press Menu, 1, 1, 1, 3 if you installed the optional tray.
1
Tray#2 Only or T2 appears only if the optional tray is installed.
b Press a or b to choose Thin, Plain,
Thick, Thicker, Transparency or Recycled Paper.
Press OK.
c Press Stop/Exit.
Note
You can choose Transparency for Tray #1 and the MP Tray.
1
Paper Size 3
You can use ten sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A5 L, A6, B5, B6 and Folio .
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document .
a Do one of the following:
To set the paper size for the
MP Tray press Menu, 1, 1, 2, 1.
To set the paper size for Tray#1
press Menu, 1, 1, 2, 2.
To set the paper size for Tray#2
press Menu, 1, 1, 2, 3 if you installed the optional tray.
1
Tray#2 Only or T2 appears only if the optional tray is installed.
1
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5, B6, Folio or Any.
Press OK.
c Press Stop/Exit.
Note
Any size appears only when you choose the MP tray.
• If you choose Any for the MP Tray Paper Size: You must choose MP Only for the Tray Use setting. You cannot use the Any Paper Size selection for the MP tray when making N in 1 copies. You must choose one of the other available Paper Size selections for the MP tray.
A5 L and A6 size are not available for the optional Tray#2.
• If you chose Transparency for the Paper Type you will only be able to
choose Letter, Legal, Folio or A4 size paper in step b.
22
General Setup
Tray Use in copy mode 3
You can change the priority tray that the machine will use for printing copies.
When you choose Tray#1 Only, MP Only or Tray#2 Only
1
, the machine pulls the paper only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD. Insert the paper in the empty tray.
To change the tray setting follow the instructions below:
a Press Menu, 1, 4, 1. b Press a or b to choose Tray#1 Only,
Tray#2 Only MP>T1>T2
Press OK.
1
Tray#2 Only or T2 appears only if the optional tray is installed.
1
, MP Only,
1
or T1>T21>MP.
c Press Stop/Exit.
Note
• When loading the documents in the ADF and MP>T1>T2 or T1>T2>MP is selected, the machine looks for the tray with the most suitable paper and pulls paper from that tray. If no tray has suitable paper, the machine pulls paper from the higher priority tray.
• When using the scanner glass, your document is copied from the higher priority tray even if more suitable paper is in another paper tray.
Tray Use in print mode 3
You can change the default tray the machine will use for printing from your computer.
a Press Menu, 1, 4, 2. b Press a or b to choose Tray#1 Only,
Tray#2 Only MP>T1>T2
Press OK.
1
Tray#2 Only or T2 appears only if the optional tray is installed.
1
, MP Only,
1
or T1>T21>MP.
c Press Stop/Exit.
Note
• The setting in the printer driver will take priority over the setting made on the control panel.
• If the control panel is set to
Tray#1 Only, MP Only or
Tray#2 Only
Auto Select in the printer driver, the machine pulls the paper from that tray.
1
Tray#2 Only appears only if the optional tray is installed.
1
and you choose
3
23
Chapter 3

Volume settings 3

Beeper volume 3
When the beeper is on, the machine will beep when you press a key or make a mistake. You can choose a range of volume levels, from High to Off.
a Press Menu, 1, 2. b Press a or b to choose Off, Low, Med or
High. Press OK.
c Press Stop/Exit.

Ecology features 3

Toner Save 3
You can save toner using this feature. When you set Toner Save to On, prints appear lighter. The default setting is Off.
a Press Menu, 1, 3, 1. b Press a or b to choose On or Off.
Press OK.
c Press Stop/Exit.
Note
We do not recommend Toner Save for printing Photo or Greyscale images.
24
General Setup
Sleep Time 3
The Sleep Time setting can reduce power consumption by turning off the fuser while the machine is idle.
You can choose how long the machine must be idle before it goes into sleep mode. When the machine receives computer data, or makes a copy, the timer will be reset. The default setting is 005 minutes.
While the machine is in sleep mode the LCD will display Sleep. When printing or copying in sleep mode, there will be a short delay while the fuser warms up.
a Press Menu 1, 3, 2. b Enter the length of time the machine is
idle before entering sleep mode. Press OK.
c Press Stop/Exit.
Note
To turn off sleep mode, press Secure/Direct and Job Cancel at the same time in step b. Press a or b to choose Off. Press OK.

Turning off the scanner lamp 3

The scanner lamp stays on for 16 hours before automatically switching off to preserve the life of the lamp and reduce power consumption.
To turn the scanner lamp off manually press the d and c keys simultaneously. The scanner lamp will remain turned off until the next time you use the scanning feature.
Note
Turning the lamp off regularly will reduce the lamp’s life.

LCD Contrast 3

You can change the contrast to make the LCD look lighter or darker.
a Press Menu, 1, 5. b Press d to make the LCD lighter. Or,
press c to make the LCD darker. Press OK.
3
c Press Stop/Exit.
25
Chapter 3

User Setting List 3

You can print a list of the settings you programmed.
a Press Menu, 6, 4. b Press Start. c Press Stop/Exit.

Network Configuration List 3

The Network Configuration List is a report listing the current network configuration including the network print server settings.
Note
Node name: Node name appears in the Network Configuration List. The default node name is “BRNXXXXXXXXXXXX”.
a Press Menu, 6, 5. b Press Start.
26
4

Security features 4

Secure Function Lock 2.0

Secure Function Lock lets you restrict Public access to the following machine functions:
PC PrintUSB Direct PrintCopyScan
This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings.
Before using the security features you must first enter an administrator password.
Access to restricted operations can be enabled by creating a restricted user. Restricted users must enter a user password to use the machine.
Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password call Brother Call Center.
4
Setting the password for the administrator 4
The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. (See Setting up restricted users on page 28 and Turning Secure Function Lock on/off on page 29.)
a Press Menu, 1, 6. b Enter a four-digit number for the
password using numbers 0-9. Press OK.
c Re-enter the password when the LCD
shows Verify:. Press OK.
d Press Stop/Exit.
Changing the password for the administrator 4
4
Note
• Secure Function Lock can be set manually at the control panel or by using Web Based Management. We recommend using Web Based Management to configure this feature. For more information, see the Network User’s Guide on the CD-ROM.
• Only administrators can set limitations and make changes for each user.
a Press Menu, 1, 6. b Press a or b to choose Set Password.
Press OK.
c Enter the registered four-digit password.
Press OK.
d Enter a four-digit number for the new
password. Press OK.
e If the LCD shows Verify:re-enter the
new password. Press OK.
f Press Stop/Exit.
27
Chapter 4
Setting up the public user mode 4
Public user mode restricts the functions that are available for Public users. Public users do not need to enter a password to access the features made available through this setting. You can set up one Public user.
a Press Menu, 1, 6. b Press a or b to choose Setup ID.
Press OK.
c Enter the administrator password.
Press OK.
d Press a or b to choose Public.
Press OK.
e Press a or b to choose Enable or
Disable for Copy.
Press OK. After you have set Copy, repeat this step for Scan, USB Direct and PC Print. When you have finished changing settings press d or c to choose Exit and press OK.
f Press Stop/Exit.
Setting up restricted users 4
You can set up users with restrictions and a password for functions that are available to them. You can set up more advanced restrictions, such as by page count or PC user login name through Web Based Management. (For more information, see the Network User’s Guide on the CD-ROM.) You can set up to 25 restricted users with restrictions and a password.
a Press Menu, 1, 6. b Press a or b to choose Setup ID.
Press OK.
c Enter the administrator password.
Press OK.
d Press a or b to choose User01.
Press OK.
e Use the numeric keys to enter the user
name. (See Entering text on page 116.) Press OK.
f Enter a four-digit password for the user.
Press OK.
g Press a or b to choose Enable or
Disable for Copy.
Press OK. After you have set Copy, repeat this step for Scan, USB Direct and PC Print. When you have finished changing settings press d or c to choose Exit and press OK.
28
h Repeat steps d to g for entering each
additional user and password.
i Press Stop/Exit.
Note
You cannot use the same name as another user’s name.
Security features
Turning Secure Function Lock on/off 4
If you enter the wrong password, the LCD will show Wrong Password. Re-enter the correct password.
Turning Secure Function Lock on
a Press Menu, 1, 6. b Press a or b to choose Lock OffiOn.
Press OK.
c Enter your four-digit administrator
password. Press OK.
Turning Secure Function Lock off
a Press Menu, 1, 6. b Press a or b to choose Lock OniOff.
Press OK.
c Enter your four-digit administrator
password. Press OK.
Switching Users 4
This setting allows you to switch between registered restricted users or Public mode when Secure Function Lock is turned on.
Changing to the restricted user Mode
a Hold down d as you press
Secure/Direct.
b Press a or b to choose your name.
Press OK.
c Enter your four-digit password.
Press OK.
Note
• If you press the Scan mode key when it is restricted, on the LCD and then the machine will ask your name. If you are a restricted user with access to Scan mode, press a or b to choose your name and enter your four­digit password.
• After a restricted user has finished using the machine, it will return to the Public mode within one minute.
Access Denied
will appear
4
29
Chapter 4
30
Section II
Copy II
Making copies 32
5

Making copies 5

How to copy 5

Entering copy mode 5
Contrast:- +
1
2
Quality :Auto
3
Enlg/Red:100%
4
Tray :MP>T1 Press ab or Start
Quality :Auto Enlg/Red:100% Tray :MP>T1
6
Bright :- + Select & OK
1 Contrast
2Quality
3Copy ratio
4 Tray selection
5 Number of copies
6 Brightness
a
a
01
01
5
Making a single copy 5
a Load your document. b Press Start.
Making multiple copies 5
a Load your document. b Use the dial pad to enter the number of
copies (up to 99).
c Press Start.
Note
To sort your copies, see Sorting copies using the ADF on page 34.
Stop copying 5
To stop copying, press Stop/Exit.
32
Making copies

Copy options (temporary settings) 5

When you want to quickly change the copy settings temporarily for the next copy, use the temporary Copy keys. You can use different combinations.
The machine returns to its default settings one minute after copying.
Enlarging or reducing the image copied 5
You can choose the following enlargement or reduction ratios:
Press
100%*
97% LTRiA4
94% A4iLTR
91% Full Page
85% LTRiEXE
83% LGLiA4
78% LGLiLTR
70% A4iA5
50%
Custom(25-400%)
Auto
200%
141% A5iA4
104% EXEiLTR
Custom(25-400%) allows you to enter a
ratio from 25% to 400%, in 1% increments. To enlarge or reduce the next copy follow the
instructions below:
a Load your document. b Use the dial pad to enter the number of
copies (up to 99).
c Press Enlarge/Reduce.
Press c.
d Do one of the following:
Press a or b to choose the
enlargement or reduction ratio you want.
Press OK.
Press a or b to choose
Custom(25-400%). Press OK. Use the dial pad to enter an
enlargement or reduction ratio from 25% to 400%. (For example, press 53 to enter 53%.)
Press OK.
e Press Start.
Note
• Page Layout Options 2 in 1(P), 2 in 1(L), 4 in 1(P) or 4 in 1(L) are not available with Enlarge/Reduce.
• (P) means Portrait and (L) means Landscape.
5
* The factory setting is shown in Bold with an asterisk.
When set to Auto, the machine calculates the reduction ratio that best fits the paper size the paper tray is set to. (See Paper Size on page 22.)
Auto is only available when using the ADF.
33
Chapter 5
Improving copy quality 5
You can choose from a range of quality settings. The default setting is Auto.
Auto
Auto is the recommended mode for ordinary printouts. Suitable for documents that contain both text and photographs.
Text
Suitable for documents containing only text.
Photo
Suitable for copying photographs.
To temporarily change the quality setting, follow the steps below:
a Load your document. b Use the dial pad to enter the number of
copies (up to 99).
c Press Contrast/Quality. Press a or b to
choose Quality. Press OK.
d Press d or c to choose Auto, Text or
Photo. Press OK.
e Press Start.
To change the default setting, follow the steps below:
a Press Menu, 2, 1.
Sorting copies using the ADF5
You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so on.
a Load your document in the ADF. b Use the dial pad to enter the number of
copies (up to 99).
c Press Sort. d Press Start.
Changing text copy resolution 5
You can change the text copy resolution to 1200 x 600 dpi if you are using the scanner glass and have chosen Text as the Contrast/Quality and an enlargement or reduction ratio of 100%. The default setting is 600 dpi.
a Put your document on the scanner
glass.
b Press Menu, 2, 2. c Press a or b to choose the text copy
resolution. Press OK.
d Press Stop/Exit.
b Press a or b to choose the copy quality.
Press OK.
c Press Stop/Exit.
34
Making copies
Adjusting Contrast and Brightness 5
Contrast 5
Adjust the contrast to help an image look sharper and more vivid.
To temporarily change the contrast setting, follow the steps below:
a Load your document. b Use the dial pad to enter the number of
copies (up to 99).
c Press Contrast/Quality.
Press a or b to choose Contrast. Press OK.
Contrast:-nnonn+c Quality :Auto Enlg/Red:100% Tray :MP>T1
Select dc&OK
01
d Press d or c to increase or decrease the
contrast. Press OK.
Brightness 5
Adjust the copy brightness to make copies darker or lighter.
To temporarily change the copy brightness setting, follow the steps below:
a Load your document. b Use the dial pad to enter the number of
copies (up to 99).
c Press a or b to choose Bright.
Quality :Auto Enlg/Red:100% Tray :MP>T1 Bright :-nnonn+c Select dc&OK
01
d Press c to make a lighter copy or press
d to make a darker copy.
Press OK.
e Press Start.
To change the default setting follow the steps below:
a Press Menu, 2, 3.
5
e Press Start.
To change the default setting follow the steps below:
a Press Menu, 2, 4. b Press d or c to increase or decrease the
contrast. Press OK.
c Press Stop/Exit.
b Press c to make a lighter copy or press
d to make a darker copy. Press OK.
c Press Stop/Exit.
35
Chapter 5
Billings and ID Copies 5
When you want to copy Billings paper or Identification card, you can make it more visible by using this feature. This feature can copy one page at a time. After the copying is finished, the copy settings will return to the settings that you set just before that.
a Place the Billings paper or Identification
card face down on the scanner glass.
Even if a document is set on the
ADF, the machine scans the data from the scanner glass.
b Press Nin1. c Press a or b to choose 2 in 1 (ID).
Press OK.
d Press Start. e After your machine finish scanning, the
LCD shows the below:
Turn over the ID Then Press Start
Making N in 1 copies (page layout) 5
You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, which lets you save paper.
IMPORTANT
• Please make sure the paper size is set to Letter, A4, Legal or Folio.
•(P) means Portrait and (L) means Landscape.
• You cannot use the Enlarge/Reduce setting with the N in 1 feature.
a Load your document. b Use the dial pad to enter the number of
copies (up to 99).
c Press Nin1.
Turn over the Billings paper or Identification card on the scanner glass. Press Start.
Note
The copy settings for this feature are set automatically and the temporary settings you have set will be cancelled.
If you want to copy another page, you need to press Nin1 again.
d Press a or b to choose 2in1(P),
2in1(L), 4in1(P), 4in1(L) or Off(1 in 1).
Press OK.
e Press Start to scan the page.
If you placed the document in the ADF, the machine scans the pages and starts printing.
If you are using the scanner glass, go to step f.
f After the machine scans the page,
press 1 to scan the next page.
Flatbed Copy:
Next Page?
a 1.Yes b 2.No Select ab or OK
g Put the next page on the scanner glass.
Press OK. Repeat steps f and g for each page of the layout.
36
Making copies
h After all the pages have been scanned,
press 2 in step f to finish.
If you are copying from the ADF: 5
Insert your document face up in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
If you are copying from the scanner glass:
Insert your document face down in the direction shown below:
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
5
5
37
Chapter 5
1
1
1
1
1
1
1
1

Duplex (2-sided) copying 5

If you want to use the duplex copy feature, load your document in the ADF.
If you get an Out of Memory message while you are making duplex copies, try installing extra memory. (See Out of memory message on page 40.)
Duplex Copy (long edge flip) 5
1 sided i 2 sided
Portrait
1
1
2
Landscape
1
2
2 sided i 2 sided
Portrait
1
2
2
1
2
1
2
2 sided i 1 sided
Portrait
1
1
2
Landscape
1
2
2
1
2
a Load your document. b Enter the number of copies (up to 99)
using the dial pad.
c Press Duplex and a or b to select
1sided i 2sided, 2sided i 2sided or 2sided i 1sided.
Duplex a1sided i 2sided
2sided i 2sided b2sided i 1sided Select ab or OK
Press OK.
d Press Start to copy the document.
Note
Duplex copy using a 2-sided legal size document is not available.
Landscape
1
2
38
1
2
Making copies
1
1
1
1
Advanced Duplex Copy (short edge flip) 5
Advanced 2 sided i 1 sided
Portrait
1
2
Landscape
1
2
Advanced 1 sided i 2 sided
Portrait
1
2
1
2
1
2
1
2
d Press a or b to select
2sided i 1sided or 1sided i 2sided.
Press OK.
Duplex Advanced
a2sided i 1sided b1sided i 2sided
Select ab or OK
e Press Start to copy the document.
Note
Duplex copy using a 2-sided legal size document is not available.
5
Landscape
1
1
2
2
a Load your document. b Enter the number of copies (up to 99)
using the dial pad.
c Press Duplex and a or b to select
Advanced.
Duplex a1sided i 2sided
2sided i 2sided b2sided i 1sided Select ab or OK
Press OK.
39
Chapter 5

Tray selection 5

You can change the Tray Use only for the next copy.
a Load your document. b Use the dial pad to enter the number of
copies (up to 99).
c Press Tray Select. d Press d or c to choose the MP>T1,
T1>MP, #1(XXX) Press OK.
e Press Start.
Press
1
or MP(XXX)1.
MP>T1 or M>T1>T2 T1>MP or T1>T2>M
#1(XXX)
#2(XXX)
MP(XXX)
1
1
1

Out of memory message 5

If the memory becomes full while you are making copies, the LCD message will guide you through the next step.
If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.
1
XXX is the paper size you set in Menu, 1, 1, 2.
Note
• T2 or #2 appears only if the optional paper tray is installed.
• To change the default setting for Tray Select, see Tray Use in copy mode on page 23.
40
Section III
Direct printing III
Printing data from a USB Flash memory drive or a digital camera supporting mass storage
42
Printing data from a USB Flash
6
memory drive or a digital camera supporting mass storage
With the Direct Print feature, you do not need a computer to print data. You can print by just plugging your USB Flash memory drive into the machine’s USB direct interface. You can also connect and print directly from a camera set to USB mass storage mode.
Note
• Some USB Flash memory drives may not work with the machine.
• If your camera is in PictBridge mode, you cannot print data. Please refer to the documentation supplied with your camera to switch from PictBridge mode to mass storage mode.

Supported file formats 6

Creating a PRN or PostScript® 3™ file for direct printing

Note
The screens in this section may vary depending on your application and operating system.
a From the menu bar of an application,
click File, then Print.
b Choose Brother DCP-XXXX Printer (1)
and check the Print to file box (2). Click Print.
6
6
Direct Print supports the following file formats:
PDF version 1.7JPEGExif + JPEGPRN (created by Brother driver)TIFF (scanned by all MFC or DCP Brother
models)
PostScript
BRScript3 printer driver)
XPS version 1.0
1
PDF data including a JBIG2 image files, a JPEG2000 image file or transparency files are not supported.
1
®
3™ (created by the Brother
1
2
c Choose the folder you want to save the
file to and enter the file name if you are prompted to. If you are prompted for a file name only, you can also specify the folder you want to save the file in by entering the directory name. For example: C:\Temp\FileName.prn If you have a USB Flash memory drive or digital camera connected to your computer, you can save the file directly to the USB Flash memory drive.
42
Printing data from a USB Flash memory drive or a digital camera supporting mass storage

Printing data directly from the USB Flash memory drive or a digital camera supporting mass storage

a Connect your USB Flash memory drive
or digital camera to the USB direct interface (1) on the front of the machine. Your machine will enter Direct Print mode automatically.
1
• If the current restricted user ID you are using is restricted for the Direct Print function from Secure Function Lock 2.0, but other restricted users (including Public mode settings) are allowed access, “Access Denied” will appear on the LCD and then the machine will ask your name.
6
If you are a restricted user with access to Direct Print, press a or b to choose your name and enter your four-digit password.
• If your administrator has set a page limit for Direct Print and the machine has already reached the maximum number of pages, the LCD will show “Limit Exceeded” when you insert a USB flash memory drive or digital camera.
b Press a or b to choose the folder name
or file name you want to print. Press OK. If you have chosen the folder name, press a or b to choose the file name you want to print.
Direct Print a1.FILE0_1.PDF
2.FILE0_2.PDF
b3.FILE0_3.PDF Select ab or OK
6
1
Note
• If the Direct Print setting of Secure Function Lock 2.0 is set to “Disable” for all users (including Public mode settings), “Not Available” will appear on the LCD and then the machine will go back to the Ready mode. You cannot access the Direct Print function.
Press OK.
43
Chapter 6
Note
• Your digital camera must be switched from PictBridge mode to mass storage mode.
• If you want to print an index of the files, choose Index Print, and then press OK. Press Start to print the data.
• File names that are stored in your USB Flash memory drive can be displayed using the following characters on the LCD: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 $ % ’ ` ­@ { } ~ ! # ( ) & _ ^
c Do one of the following:
Press a or b to choose a setting you
need to change and press OK, and then press a or b to choose an option for the setting and press OK.
If you do not need to change the
current default settings, go to step d.
Print File Set aPaper Size
Media Type
bMultiple Page Select ab or OK
Note
• You can choose the following settings:
Paper Size
Media Type
Multiple Page
Orientation
Duplex
Collate
Tray Use
Print Quality
PDF Option
• Depending on the file type, some of these settings may not appear.
d Press Start if you have finished. e Press the dial pad key to enter the
number of copies you want. Press OK.
Direct Print
FILE0_1.PDF No. of Copies:
1
Press Start
f Press Start to print the data.
44
IMPORTANT
• To prevent damage to your machine, DO NOT connect any device other than a digital camera or USB Flash memory drive to the USB direct interface.
• DO NOT remove the USB Flash memory drive or digital camera from the USB direct interface until the machine has finished printing.
Printing data from a USB Flash memory drive or a digital camera supporting mass storage
Note
• If you want to change the default setting for the paper tray to feed paper from, press Menu, 1, 4, 2 to change the paper tray setting.
• You can change the default settings for Direct Print by using the control panel when the machine is not in the Direct Print mode. Press Menu, 4 to enter the
USB Direct I/F menu. (See Menu table on page 106.)

Understanding the error messages 6

Once you are familiar with the types of errors that can occur while you print data from the USB Flash memory drive with Direct Print, you can easily identify and troubleshoot any problems.
Out of Memory
This message will appear if you are working with images that are too large for the machine's memory.
Unusable Device
This message will appear if you connect an incompatible or broken device to the USB direct interface. To clear the error, unplug the device from the USB direct interface.
(See Error and maintenance messages on page 76 for the detailed solution.)
6
45
Chapter 6
46
Section IV
Software IV
Software and Network features 48
7

Software and Network features 7

The User’s Guide on the CD-ROM includes the User’s Guide, Software User’s Guide and Network User’s Guide for features available when connected to a computer (for example, printing and scanning). These guides have easy to use links that, when clicked, will take you directly to a particular section.
You can find information on these features:
PrintingScanning
ControlCenter3 (WindowsControlCenter2 (Macintosh)Network PrintingNetwork Scanning
®
)
Note
See Accessing the Software User’s Guide and Network User’s Guide on page 3.

How to read the HTML User’s Guide

This is a quick reference for using the HTML User’s Guide.
Windows
Note
If you have not installed the software, see
Viewing documentation (Windows
on page 3.
a From the Start menu, point to Brother,
DCP-XXXX from the programs group,
then click User’s Guides in HTML format.
b Click on the manual you want
(USER’S GUIDE, SOFTWARE USER’S GUIDE or NETWORK USER’S GUIDE) from the
Top Menu.
®
®
)
7
7
48
c Click the heading you would like to view
from the list at the left of the window.
Macintosh 7
a Make sure your Macintosh is turned on.
Insert the Brother CD-ROM into your CD-ROM drive.
b Double-click the Documentation icon. c Double-click your language folder, and
then double-click the top.html file.
d Click on the manual you want
(USER’S GUIDE, SOFTWARE USER’S GUIDE or NETWORK USER’S GUIDE) in the top
menu, and then click the heading you would like to read from the list at the left of the window.
Software and Network features
7
49
Chapter 7
50
Section V
Appendixes V
Safety and legal 52 Options 62 Troubleshooting and routine maintenance 64 Menu and features 104 Specifications 118 Glossary 131

Safety and legal A

A

Choosing a location A

Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a standard grounded electrical socket. Choose a location where the temperature remains between 10°C and 32.5°C and the humidity is between 20% to 80% (without condensation).
WARNING
DO NOT expose the machine to direct sunlight, excessive heat, moisture or dust.
DO NOT place the machine near heaters, air conditioners, refrigerators, water or chemicals.
CAUTION
Avoid placing your machine in a high-traffic area.
Avoid placing your machine on a carpet.
DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers, or to the same circuit as large appliances that might disrupt the power supply.
Disruption of power can wipe out information in the machine’s memory.
Make sure cables leading to the machine do not constitute a trip hazard.
52
Safety and legal

To use the machine safely A

Please keep these instructions for later reference and read them before attempting any maintenance.
WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the power cord from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted.
A
This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely.
Plastic bags are used in the packing of your machine and drum unit. To avoid the danger of suffocation, keep these bags away from babies and children.
DO NOT use flammable substances, any type of spray or any organic solvent / liquids contains alcohol or ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. See Routine maintenance on page 87 for how to clean the machine.
53
DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free soft cloth and dispose of it according to local regulations.
CAUTION
After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustrations.
To prevent injuries, be careful not to put your hands on the edge of the machine under the document cover as shown in the illustration.
54
Safety and legal
To prevent injuries, be careful not to put your fingers in the areas shown in the illustrations.
When you move the machine, grasp the side hand holds that are under the scanner.
IMPORTANT
The fuser unit is marked with a Caution label. Please DO NOT remove or damage the label.
A
55
Important Safety Instructions A
1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning the outside of the machine and the
scanner glass. DO NOT use liquid or aerosol cleaners. Use a damp cloth for cleaning. 5 DO NOT place this product near water. 6 DO NOT place this product on an unstable cart, stand, or table. The product may drop, causing
serious damage to the product. 7 Slots and openings in the casing at the back or bottom are provided for ventilation. To ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless adequate
ventilation is provided. 8 This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact
a qualified electrician. 9 This product is equipped with a 3-wire grounding type plug, a plug having two or three pins.
This plug will only fit into a grounding type power outlet. This is a safety feature. If you are
unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet.
DO NOT defeat the purpose of the grounding type plug. 10 Use the product in a well-ventilated area. 11 The power cord, including extensions should be no longer than 5 meters.
DO NOT share the same power circuit with other high powered appliances, such as an air
conditioner, copier. shredder or similar devices. If you cannot avoid using the printer with these
appliances, we recommend that you use a high-frequency noise filter.
Use a voltage regulator if the power is not stable. 12 DO NOT place anything on top of the power cord including this machine. DO NOT allow the
power cord to be stepped on. 13 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating. 14 DO NOT place anything in front of the machine that will block printed pages. DO NOT place
anything in the path of printed pages. 15 DO NOT touch a document during printing. 16 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product. 17 DO NOT attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltage points and/or other risks, and may void your warranty. Please refer
all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has
been included for your convenience, or you may contact the Brother Call Center for Service.
56
Safety and legal
18 Unplug this product from the wall outlet and refer all servicing to Authorized Service Personnel
under the following conditions:
If the power cord is damaged or frayed.If the product has been spilled by liquid.If the product has been exposed to rain or water.If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
If the product has been dropped or the casing has been damaged.If the product exhibits a distinct change in performance, indicating a need for service.
19 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment.
Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties extended or granted by this document.
IEC60825-1+A2:2001 Specification A
This machine is a Class 1 laser product as defined in IEC60825-1+A2:2001 specifications. The label shown below is attached in countries where required.
This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
Internal Laser radiation A
Wave length: 770 - 810 nm Output: 5 mW max.
A
Laser Class: Class 3B
57
WARNING
Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.
Disconnect device A
This product must be installed near an electrical socket that is easily accessible. In case of emergencies, you must disconnect the power cord from the electrical socket to shut off power completely.
LAN connection A
CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference A
This product complies with EN55022 (CISPR Publication 22)/Class B.
58
Safety and legal

Legal limitations for copying A

It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which should not be copied:
Money
Bonds or other certificates of debt
Certificates of Deposit
Armed Forces Service or Draft papers
Passports
Postage Stamps (cancelled or uncancelled)
Immigration Papers
Welfare documents
Cheques or Drafts drawn by Governmental Agencies
Identification Documents, badges or insignias
Licences and Certificates of title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
A
59

Libtiff Copyright and License A

Use and Copyright Copyright© 1988-1997 Sam Leffler Copyright© 1991-1997 Silicon Graphics, Inc. Permission to use, copy, modify, distribute, and sell this software and its documentation for any
purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
60
Safety and legal

Trademarks A

The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Microsoft, Windows, Windows Server and Internet Explorler are registered trademarks of
Microsoft Corporation in the United States and/or other countries. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries. Apple, Macintosh, Safari and TrueType are trademarks of Apple Inc., registered in the United
States and other countries. Intel, Intel Core and Pentium are trademarks of Intel Corporation in the U.S. and other countries. AMD is a trademark of Advanced Micro Devices, Inc. Adobe, Flash, Illustrator, PageMarker, Photoshop, PostScript and PostScript 3 are either
registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson
Corporation.
®
IBM
is either a registered trademark or a trademark of International Business Machines
Corporation in the United States and/or other countries. Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
A
All other trademarks are the property of their respective owners.
61
B

Options B

Optional paper tray (LT-5300) B

An optional lower tray can be installed, and it
2
can hold up to 250 sheets of 80 g/m When an optional tray is installed, the
machine can hold up to 550 sheets of plain paper. If you want to buy an optional lower tray unit, contact Brother Call Center.
For setup, see the instructions that we have supplied with the lower tray unit.
paper.

Memory board B

This machine has 64 MB of standard memory and one slot for optional memory expansion. You can expand the memory up to 576 MB by installing small outline dual in-line memory modules (SO-DIMMs). When you add the optional memory, it increases the performance for both copier and printer operations.
In general, the machine uses industry-standard SO-DIMMs with the following specifications:
Type: 144 pin and 64 bit output CAS latency: 2 Clock frequency: 100 MHz or more Capacity: 64, 128, 256 or 512 MB Height: 31.75 mm Dram Type: SDRAM 2 Bank For purchasing information and part numbers
visit the Buffalo Technology website: http://www.buffalo-technology.com/
62
Note
• There might be some SO-DIMMs that will not work with the machine.
• For more information, contact Brother Call Center.
Options
Installing extra memory B
a Turn off the machine’s power switch. b Disconnect the interface cable from the
machine, and then unplug the power cord from the electrical socket.
Note
Be sure to turn off the machine’s power switch before you install or remove the SO-DIMM.
c Remove the SO-DIMM cover and
interface access cover.
e Hold the SO-DIMM by the edges and
align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO­DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2).
1
2
f Put the interface access cover and the
SO-DIMM cover back on.
g Plug the machine’s power cord back into
the electrical socket first, and then connect the interface cable.
h Turn on the machine’s power switch.
d Unpack the SO-DIMM and hold it by its
edges.
IMPORTANT
To prevent damage to the machine from static electricity, DO NOT touch the memory chips or the board surface.
Note
To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See User Setting List on page 26).
B
63
Troubleshooting and routine
C
maintenance

Troubleshooting C

If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/
If you are having difficulty with your machine C
Check the chart below and follow the troubleshooting tips.
Copy difficulties
Difficulties Suggestions
Cannot make a copy. Contact your administrator to check your Secure Function Lock Settings. Vertical black line appears in
copies.
Printing difficulties
.
Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire for printing is dirty. (See Cleaning the scanner on page 88 and Cleaning the corona wire on page 90.)
C
Difficulties Suggestions
No printout. Check that the machine is plugged in and the power switch is turned on.
Check that the toner cartridge and drum unit are installed correctly. (See
Replacing the drum unit on page 98.)
Check the interface cable connection on both the machine and your computer.
(See the Quick Setup Guide.)
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message. (See Error and
maintenance messages on page 76.)
®
) Click the Start button,
®
2000) Click the Start
The machine prints unexpectedly or it prints garbage.
Check the machine is online: (Windows Vista
Control Panel, Hardware and Sound, and then Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is
unchecked. (Windows button and choose Printers. Right-click Brother DCP-XXXX Printer. Make
sure that Use Printer Offline is unchecked. (Windows button and choose Settings and then Printers. Right-click Brother DCP-XXXX Printer. Make sure that Use Printer Offline is unchecked.
Contact your administrator to check your Secure Function Lock settings.Pull out the paper tray and wait until the machine stops printing. Then turn off
the machine and disconnect from the power for several minutes.
Check the settings in your application to make sure it is set up to work with
your machine.
If you are using the parallel port connection, check that the port is BRMFC and
not LPT1.
®
XP and Windows Server® 2003) Click the Start
64
Troubleshooting and routine maintenance
Printing difficulties (continued)
Difficulties Suggestions
The machine prints the first couple of pages correctly, then some pages have text missing.
The headers or footers appear when the document displays on the screen but they do not show up when it is printed.
The machine does not print on both sides of the paper even though the printer driver setting is Duplex.
The machine is not printing or has stopped printing and the machine’s status LED is yellow.
Check the settings in your application to make sure that it is set up to work with
your machine.
Your computer is not recognising the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly. (See the Quick Setup Guide.)
There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this.
Check the paper size setting in the printer driver. You need to choose A4 size of paper (60 to 105 g/m
Press Job Cancel.
As the machine cancels the Job and clears it from the memory it may produce an incomplete printout.
2
).
Scanning difficulties
Difficulties Suggestions
TWAIN errors appear while scanning.
OCR does not work. Try increasing the scanning resolution. Network scanning does not work. See Network difficulties on page 66.
Make sure that the Brother TWAIN driver is chosen as the primary source. In Presto! PageManager, click File, Select source, and choose the
Brother TWAIN driver.
Software difficulties
Difficulties Suggestions
Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Cannot perform ‘2 in 1’ or ‘4 in 1’ printing.
The machine does not print from
®
Adobe
Illustrator®.
Check that the paper size setting in the application and in the printer driver are the same.
Try to reduce the print resolution. (See Advanced tab in the Software User’s Guide on the CD-ROM.)
C
65
Paper handling difficulties
Difficulties Suggestions
The machine does not load paper.
The LCD shows No Paper or a Paper Jam message.
The machine does not feed paper from the MP tray.
How do I print on envelopes? You can load envelopes from the MP tray. Your application must be set up to print
What paper can I use? You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
There is a paper jam. (See Paper jams on page 81.)
If there is no paper, load a new stack of paper into the paper tray.If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.Check that the MP tray mode is not chosen in the printer driver.If the LCD shows Paper Jam message and you still have a problem, see
Paper jams on page 81.
Fan the paper well and put it back in the tray firmly.Make sure that MP tray mode is chosen in the printer driver.
the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your application. (See your application’s manual for more information.)
envelops, labels and transparencies that are made for laser machines. (For details, see Acceptable paper and other print media on page 14.)
Print quality difficulties
Difficulties Suggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,
Printouts are too light. If this problem occurs when making copies, set Toner Save mode to Off in the
paper could cause this problem. Try turning over the stack of paper in the paper tray.
Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 14.)
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 14 and Basic tab in the Software User’s Guide on the CD-ROM.)
machine menu settings. (See Toner Save on page 24.)
Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network difficulties
Difficulties Suggestions
Cannot print over a wired Network. If you are having Network problems see the Network User's Guide on the CD-
ROM for more information.
Make sure your machine is powered on and is on-line and in the Ready mode. Print the Network Configuration list to see your current Network settings. (See Network Configuration List on page 26.) Reconnect the LAN cable to the hub to verify that the cable and network connections are good. If possible, try connecting the machine to a different port on your hub using a different cable. If the connections are good, the lower LED of the back panel of the machine will be green.
66
Network difficulties (continued)
Difficulties Suggestions
The network scanning feature does not work.
The network printing feature does not work.
(Windows network connection. Follow the instructions below to configure Windows
Firewall. If you are using other personal firewall software, see the User’s Guide for your software or contact the software manufacturer.
(Windows
a Click the Start button, Control Panel,
Network and Internet Connections and then Windows Firewall. Make sure that Windows Firewall on the General tab is set to On.
b Click the Advanced tab and Settings... button of the
Network Connection Settings.
c Click the Add button. d To add port 54925 for network scanning, enter the information below:
1. In Description of service Enter any description, for example “Brother Scanner”.
2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network Enter “Localhost”.
3. In External Port number for this service Enter “54925”.
4. In Internal Port number for this service Enter “54925”.
5. Make sure UDP is chosen.
6. Click OK.
Troubleshooting and routine maintenance
®
) The firewall setting on your PC may be rejecting the necessary
®
XP SP2)
®
e Click the Add button. f To add port 54926 for network scanning, enter the information below:
1. In Description of service: Enter any description, for example “Brother Scanner”.
2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network Enter “Localhost”.
3. In External Port number for this service: Enter “54926”.
4. In Internal Port number for this service: Enter “54926”.
5. Make sure UDP is chosen.
6. Click OK.
g If you still have trouble with your network connection, click the Add button. h To add port 137 for network scanning and network printing, enter the
information below:
1. In Description of service: - Enter any description, for example “Brother network scanning”.
2. In Name or IP address (for example 192.168.0.12) of the computer hosting this service on your network Enter “Localhost”.
3. In External Port number for this service: Enter “137”.
4. In Internal Port number for this service: Enter “137”.
5. Make sure UDP is chosen.
6. Click OK.
i Make sure if the new setting is added and is checked, and then click OK.
C
67
Network difficulties (continued)
Difficulties Suggestions
The network scanning feature does not work.
The network printing feature does not work.
(continued)
(Windows Vista
a Click the Start button, Control Panel, Network and Internet,
Windows Firewall and click Change settings.
b When the User Account Control screen appears, do the following.
Users who have administrator rights: Click Continue.
For users who do not have administrator rights: Enter the
c Make sure that Windows Firewall on the General tab is set to On. d Click the Exceptions tab. e Click the Add port... button. f To add port 54925 for network scanning, enter the information below:
1. In Name Enter any description. (for example “Brother Scanner”)
2. In Port number Enter “54925”.
3. Make sure UDP is chosen. Then click OK.
g Click the Add port... button.
®
):
administrator password and click OK.
Your computer cannot find your machine.
h Make sure that the new setting is added and is checked, and then click
OK.
i If you still have trouble with your network connection such as network
scanning or printing, check File and Printer Sharing box in the Exceptions tab and then click Apply.
®
(Windows
network connection. (For details, see the instructions above.)
(Macintosh) Re-select your machine in the Device Selector application located in Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the Model pop-up menu of ControlCenter2.
) The firewall setting on your PC may be rejecting the necessary
68
Troubleshooting and routine maintenance
Improving the print quality C
Examples of poor print quality
ABCDEFGH abcdefghijk
ABCD abcde 01234
White lines across the page
ABCDEFGH abcdefghijk
ABCD abcde 01234
White lines down the page
Hollow print
ABCDEFGH abcdefghijk
ABCD abcde 01234
Grey background
Recommendation
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause the problem. (See Acceptable paper and other print media on page 14.)
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Type menu setting. (See Acceptable paper and other print media on page 14 and Basic tab in the Software User’s Guide on the CD-ROM.)
The problem may disappear by itself. Print multiple pages to clear this
problem, especially if the machine has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
Wipe the laser scanner windows with a dry, lint-free soft cloth. (See
Cleaning the laser scanner window on page 89.)
Make sure that a torn sheet of paper is not inside the machine
covering the scanner window.
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 95.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 14.)
Choose Thick paper mode in the printer driver, choose Thick in the
machine’s Paper Type menu setting or use thinner paper than you are currently using. (See Paper Type on page 22 and Basic tab in the Software User’s Guide on the CD-ROM.)
Check the machine’s environment. Conditions such as high humidity
can cause hollow print. (See Choosing a location on page 52.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 14.)
Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of background shading. (See Choosing a location on page 52.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 95.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
C
69
Examples of poor print quality
ABCDEFGH abcdefghijk
ABCD abcde 01234
Page skewed
Ghost
B DEFGH
abc efghijk
ACD
bcde 134
Recommendation
Make sure that the paper or other print media is loaded correctly in
the paper tray and that the guides are not too tight or too loose against the paper stack.
Set the paper guides correctly. (See Loading paper in the standard
paper tray on page 10.)
If you are using the MP tray, see Loading paper in the multi-purpose
tray (MP tray) on page 11.
The paper tray may be too full.Check the paper type and quality. (See Acceptable paper and other
print media on page 14.)
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause the problem. (See Acceptable paper and other print media on page 14.)
Make sure that you choose the correct media type in the printer driver
or in the machine’s Paper Type menu setting. (See Acceptable paper and other print media on page 14 and Basic tab in the Software User’s Guide on the CD-ROM.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
The fuser unit may be contaminated. Call Brother Call Center for
service.
Check the paper type and quality. (See Acceptable paper and other
print media on page 14.)
Make sure that paper is loaded correctly. (See Loading paper in the
standard paper tray on page 10.)
Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Wrinkles or creases
70
Troubleshooting and routine maintenance
Examples of poor print quality
EFGHIJKLMN
ABCDEFG
Envelope Creases
Recommendation
a Open the back cover.
b Pull the blue lever until the mark (c) reaches beside the mark
( ) as shown below.
c Resend the print job.
Curled or wavy
Note
When you have finished printing, open the back cover and reset the two blue levers back to their original position.
Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180° in the paper tray.
C
71
Examples of poor print quality
Curled
Recommendation
Turn the paper over in the paper tray, and print again. (Excluding
Letterhead paper) If the problem remains, switch the Anti-Curl Lever as follows:
1 Open the back cover.
2 Lift the lever (1) and slide the lever (2) in the direction of the arrow.
1
2
72
Lift up the Output Tray Support Flap (1).
1
Choose Reduce Paper Curl mode in the printer driver. (See Other
Print Options (For Windows
®
) or Print Settings (For Macintosh) in the
Software User's Guide on the CD-ROM.)
Troubleshooting and routine maintenance
F
g
d 3
Examples of poor print quality
White Spots on black text
and graphics at 94 mm
intervals
Black Spots at 94 mm
intervals
ABCDEFGH
DE
abcdefghijk
ef
ABCD abcde
c
01234
2
Faint
ABCDEFGH abcdefghijk
ABCD abcde 01234
Toner specks
Recommendation
Make ten copies of a blank, white sheet of paper. (See Making
multiple copies on page 32.) If the problem is not solved, the drum
unit may have glue from a label stuck on the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 92.)
The drum unit may be damaged. Put in a new drum. (See Replacing
the drum unit on page 98.)
Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault. (See Choosing a location on page 52.)
If the whole page is too light, Toner Save mode may be on. Turn off
Toner Save mode in the machine menu settings or Toner Save mode in the printer Properties of the driver. (See Toner Save on page 24 or Advanced tab in the Software User’s Guide on the CD­ROM.)
Clean the scanner window and the corona wire of the drum unit. (See
Cleaning the laser scanner window on page 89 and Cleaning the corona wire on page 90.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 95.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem. (See Acceptable paper and other print media on page 14.)
Clean the corona wire and the drum unit. (See Cleaning the corona
wire on page 90 and Cleaning the drum unit on page 92.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
The fuser unit may be contaminated. Call Brother Call Center for
service.
C
73
Examples of poor print quality
All black
ABCDEFGH abcdefghijk
ABCD abcde 01234
Black toner marks across the
page
ABCDEFGH abcdefghijk
ABCD abcde 01234
Recommendation
Clean the corona wire inside the drum unit by sliding the blue tab. Be
sure to return the blue tab to the home position (a). (See Cleaning the corona wire on page 90.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
The fuser unit may be contaminated. Call Brother Call Center for
service.
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media on page 14.)
If you use label sheets for laser machines, the glue from the sheets
may sometimes stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit on page 92.)
Do not use paper that has clips or staples because they will scratch
the surface of the drum.
If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 95.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
Clean the laser scanner window and the corona wire inside the drum
unit. (See Cleaning the laser scanner window on page 89 and Cleaning the corona wire on page 90.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
Line across the page
ABCDEFGH abcdefghijk
ABCD abcde 01234
Black lines down the page
Printed pages have toner
stains down the page
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Clean the corona wire inside the drum unit by sliding the blue tab. Be
sure to return the blue tab to the home position (a). (See Cleaning the corona wire on page 90.)
The toner cartridge may be damaged. Put in a new toner cartridge.
(See Replacing a toner cartridge on page 95.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit on page 98.)
The fuser unit may be smudged. Call Brother Call Center for service.
Troubleshooting and routine maintenance
Examples of poor print quality
ABCDEFGH abcdefghijk
ABCD abcde 01234
Poor fixing
Recommendation
Open the back cover and make sure that the two blue levers on the
left and right hand sides are in the up position.
Choose Improve Toner Fixing mode in the printer driver. (See Other
Print Options (For Windows Software User’s Guide on the CD-ROM.)
If this selection dose not provide enough improvement, choose Thick Paper in Media Type setting.
®
) or Print Settings (For Macintosh) in the
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C

Error and maintenance messages C

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below.
You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/.
Error Message Cause Action
Access Error The device is removed from the
USB direct interface while the data is processing.
Cartridge Error The toner cartridge is not installed
correctly.
Cooling Down Wait for a while
Cover is Open The front cover is not closed
Cover is Open The fuser cover is not closed
Document Jam The document was not inserted
Drum Error The corona wire on the drum unit
Duplex Disabled The duplex tray is not installed
The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows
Cooling Down and Wait for a while.
completely.
completely or paper was jammed in the back of the machine when you turned on the power.
or fed correctly, or the document scanned from the ADF was too long.
needs to be cleaned. The drum unit has reached the
end of its life.
properly.
Press Stop/Exit. Reinsert the device and try to print with Direct Print.
Pull out the drum unit, take out the toner cartridge that is indicated on the LCD, and put it back into the drum unit again.
Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something.
If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes.
If the fan is not spinning, disconnect the machine from the power for several minutes, then reconnect it.
Close the front cover of the machine.
Close the fuser cover of the machine.Make sure paper is not jammed inside
the back of the machine, and then close the fuser cover and press Start.
See Document jams on page 80 or Using the automatic document feeder (ADF) on page 20.
Clean the corona wire on the drum unit. (See Cleaning the corona wire on page 90.)
Replace the drum unit. (See Replacing the drum unit on page 98.)
Remove the duplex tray and install it again.
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Troubleshooting and routine maintenance
Error Message Cause Action
Fuser Error The temperature of fuser unit
does not rise at a specified temperature within specified time.
The fuser unit is too hot.
Jam Duplex The paper is jammed in the
duplex tray.
Jam Rear The paper is jammed in the back
of the machine.
Jam Inside The paper is jammed inside the
machine.
Jam MP Tray The paper is jammed in the MP
tray of the machine.
Jam Tray 1
Jam Tray 2 No Paper The machine is out of paper or
No Toner The toner cartridge or the drum
No Tray The paper tray is not completely
Out of Memory The machine’s memory is full. Copy operation in progress
Print Unable XX
(XX=Enter Code) Protected Device The protect switch of the USB
The paper is jammed in the paper tray of the machine.
paper is not correctly loaded in the paper tray.
unit and toner cartridge assembly is not installed properly.
closed.
The machine has a mechanical problem.
Flash memory drive is on.
Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
(See Paper jams on page 81.)
(See Paper jams on page 81.)
(See Paper jams on page 81.)
(See Paper jams on page 81.)
(See Paper jams on page 81.)
Do one of the following:
Refill the paper in the paper tray or MP
tray.
Remove the paper and load it again.
Re-install the toner cartridge or the drum unit and toner cartridge assembly.
Close the paper tray properly.
Do one of the following:
Press Start to send or copy the scanned
pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try again.
Clear the data from the memory. (See
Out of memory message on page 40.)
Print operation in process
Reduce print resolution. (See Advanced tab in the Software User’s Guide on the CD­ROM.)
Disconnect the machine from the power for several minutes, then reconnect it.
Turn off the protect switch of the USB Flash memory drive.
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Error Message Cause Action
Rename the File There is already a file on the USB
Flash memory drive with the same name as the file you are trying to save.
Replace Parts
Drum
Replace Parts
Fuser Unit
Replace Parts
Laser Unit
Replace Parts
PF kit MP
Replace Parts
PF kit 1
Replace Parts
PF kit 2 Replace Toner The toner cartridge is at the end
The drum unit is the end of its life. Replace the drum unit.
The drum unit counter was not reset when a new drum was installed.
It is time to replace the fuser unit. Call Brother Call Center to replace the fuser
It is time to replace the laser unit. Call Brother Call Center to replace the laser
It is time to replace the paper feeding kit for the MP tray.
It is time to replace the paper feeding kit for Tray 1.
It is time to replace the paper feeding kit for Tray 2.
of its life and printing is not possible.
Change the file name of the file on the USB Flash memory drive or the file you are trying to save.
(See Replacing the drum unit on page 98.) 1 Open the front cover, and then press
Clear/Back.
2 Press 1 to reset.
unit.
unit.
Call Brother Call Center to replace the PF Kit MP.
Call Brother Call Center to replace the PF Kit 1.
Call Brother Call Center to replace the PF Kit 2.
Replace the empty toner cartridge with a new one. (See Replacing a toner cartridge on page 95.)
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Troubleshooting and routine maintenance
Error Message Cause Action
Scan Unable XX
(XX=Enter Code)
The machine has a mechanical problem.
Document is too long for duplex scanning.
Disconnect the machine from the power for several minutes, then reconnect it.
Press Stop/Exit. Use the suitable size of paper for duplex scanning. (See Scan on page 123.)
Scanner Locked The scanner lock is locked. Open the document cover, and then release
the scanner lock lever.
Press Stop/Exit.
Toner Low If the LCD shows Toner Low,
Order a new toner cartridge now. you can still print; however, the machine is telling you that the toner cartridge is near the end of its life and the toner will soon need replacing.
Too Many Files There are too many files stored
on the USB Flash memory drive.
Too Many Trays More than one optional tray is
installed.
Unusable Device An incompatible or broken device
has been connected to the USB
Reduce the number of files stored on the
USB Flash memory drive.
The maximum number of optional trays is
one. Remove any additional trays.
Remove the USB Flash memory drive from
the USB direct interface. direct interface.
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Document jams C
If the document is jammed, follow the steps below.
Document is jammed under the document cover
a Take out any paper from the ADF that is
not jammed.
C
IMPORTANT
After removing a jammed document, check that no paper scraps are left in the machine that could cause another jam.
Document is jammed in the top of the ADF unit
a Take out any paper from the ADF that is
not jammed.
b Open the ADF cover. c Pull the jammed document out to the
left.
b Lift the document cover. c Pull the jammed document out to the
right.
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d Close the document cover. e Press Stop/Exit.
Document is jammed at the output tray
a Take out any paper from the ADF that is
not jammed.
C
d Close the ADF cover. e Press Stop/Exit.
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b Pull the jammed document out to the
right.
c Press Stop/Exit.
Troubleshooting and routine maintenance
Document is jammed in the duplex slot
a Take out any paper from the ADF that is
not jammed.
b Pull the jammed document out to the
right.
c Press Stop/Exit.
Paper jams C
C
To clear paper jams, please follow the steps in this section.
IMPORTANT
Please confirm that you have installed both a toner cartridge and a drum unit in the machine. If you have not installed a drum unit or have installed the drum unit incorrectly, then this may cause a paper jam in your Brother machine.
Note
If the error message remains, open and close the front cover and fuser cover firmly to reset the machine.
CAUTION
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine DO NOT touch the shaded parts shown in the illustration. If you do this you may get burned.
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IMPORTANT
To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Note
The LCD names for the paper trays are as follows:
• Standard paper tray: Tray 1
• Optional lower tray: Tray 2
• Multi-purpose tray: MP Tray
d Fan the paper stack, and then put it back
in the MP tray.
e When loading paper in the MP tray,
make sure that the paper stays under the maximum paper height guides on both sides of the tray.
Paper is jammed in the MP tray C
If the LCD shows Jam MP Tray, follow these steps:
a Remove the paper from the MP tray. b Remove any jammed paper from in and
around the MP tray.
c Close the MP tray. Then open the front
cover and close it to reset the machine. Open the MP tray again.
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Troubleshooting and routine maintenance
Paper is jammed in Paper Tray 1 or Tray 2
If the LCD shows Jam Tray 1 or Jam Tray 2, follow these steps:
a Pull the paper tray completely out of the
machine. For Jam Tray 1:
For Jam Tray 2:
c Make sure the paper is below the
C
maximum paper mark (b) of the paper tray. While pressing the blue paper­guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
d Put the paper tray firmly back in the
machine.
IMPORTANT
DO NOT take out the standard paper tray while paper is feeding from a lower paper tray as this will cause a paper jam.
Paper is jammed inside the machine C
a Pull the paper tray completely out of the
machine.
b Use both hands to slowly pull out the
jammed paper.
b Use both hands to slowly pull out the
jammed paper.
c Press the front cover release button and
open the front cover.
83
C
d Slowly take out the drum unit and toner
cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.
e Put the drum unit and toner cartridge
assembly back in the machine.
f Close the front cover. g Put the paper tray firmly back in the
machine.
Paper is jammed inside the drum unit and toner cartridge assembly
a Press the front cover release button and
open the front cover.
C
IMPORTANT
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
b Slowly take out the drum unit and toner
cartridge assembly.
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IMPORTANT
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
c Push down the blue lock lever and take
the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit.
Troubleshooting and routine maintenance
e Put the toner cartridge back into the
drum unit until you hear it lock into place. If you put it in correctly, the blue lock lever will lift automatically.
f Put the drum unit and toner cartridge
assembly back in the machine.
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
d Clear the jammed paper if there is any
inside the drum unit.
g Close the front cover.
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Paper is jammed at the back of the machine
a Press the front cover release button and
open the front cover.
b Slowly take out the drum unit and toner
cartridge assembly.
d Pull the tabs at the left and right hand
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sides toward you to open the fuser cover (1).
1
e Pull the jammed paper out of the fuser
unit.
IMPORTANT
We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
c Open the back cover (back output tray).
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f Close the fuser cover and back cover
(back output tray).
g Put the drum unit and toner cartridge
assembly back in the machine.
h Close the front cover.
Troubleshooting and routine maintenance
Paper is jammed in the duplex tray C
a Pull the duplex tray completely out of the
machine.
b Pull the jammed paper out of the
machine or the duplex tray.

Routine maintenance C

WARNING
Use neutral detergents.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. (For more information see Important Safety Instructions on page 56.)
IMPORTANT
The drum unit contains toner, so handle it carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
c Put the duplex tray back in the machine.
Cleaning the outside of the machine C
a Turn off the machine. Disconnect all
cables and then unplug the power cord from the electrical socket.
b Pull the paper tray completely out of the
machine.
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87
c Wipe the outside of the machine with a
dry, lint-free soft cloth to remove dust.
d Remove any paper that is in the paper
tray.
b Lift the document cover (1).
Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.
1
2
3
e Wipe the inside and the outside of the
paper tray with a dry, lint-free soft cloth to remove dust.
f Re-load the paper and put the paper tray
firmly back in the machine.
g Plug the machine’s power cord back into
the electrical socket first, and reconnect all cables. Turn on the machine.
Cleaning the scanner C
a Turn off the machine. Disconnect all
cables and then unplug the power cord from the electrical socket.
c In the ADF unit, clean the white bar (1)
and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
1
2
d Plug the machine’s power cord back into
the electrical socket first, and reconnect all cables. Turn on the machine.
Note
In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.
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Troubleshooting and routine maintenance
Cleaning the laser scanner window C
Use neutral detergents.
DO NOT use any flammable substances, spray or organic solvent/liquids containing alcohol/ammonia to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. For more information see Important Safety Instructions on page 56.
WARNING
IMPORTANT
DO NOT touch the laser scanner window with your fingers.
a Turn off the machine. Unplug the power
cord from the electrical socket.
b Open the front cover and slowly take out
the drum unit and toner cartridge assembly.
CAUTION
HOT SURFACE
After you have just used the machine, some internal parts of the machine will be extremely hot. To prevent injury, when you open the front or back cover (back output tray) of the machine DO NOT touch the shaded parts shown in the illustration. If you do this you may get burned.
IMPORTANT
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
C
• We recommend that you place the drum unit on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
89
c Wipe the laser scanner window (1) by
wiping it with a dry lint-free soft cloth.
1
d Put the drum unit and toner cartridge
assembly back in the machine.
Cleaning the corona wire C
If you have print quality problems, clean the corona wire as follows:
a Turn off the machine. Disconnect all
cables and then unplug the power cord from the electrical socket.
b Open the front cover and slowly take out
the drum unit and toner cartridge assembly.
IMPORTANT
• We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
e Close the front cover. f Plug the machine’s power cord back into
the electrical socket.Turn on the machine.
90
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
Troubleshooting and routine maintenance
c Clean the corona wire inside the drum
unit by gently sliding the blue tab from right to left and left to right several times.
Note
Be sure to return the blue tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
d Put the drum unit and toner cartridge
assembly back in the machine.
f Plug the machine’s power cord back into
the electrical socket first and then reconnect all cables. Turn on the machine.
IMPORTANT
To avoid print quality problems, DO NOT
1
touch the shaded parts shown in the illustrations below.
e Close the front cover.
C
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Cleaning the drum unit C
If you have print quality problems, clean the drum unit as follows.
a Turn off the machine. Unplug the power
cord from the electrical socket.
b Open the front cover and slowly take out
the drum unit and toner cartridge assembly.
IMPORTANT
• We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
c Push down the blue lock lever and take
the toner cartridge out of the drum unit.
IMPORTANT
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
• To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations below.
d Put the print sample in front of the drum
unit, and find the exact position of the poor print.
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