Digital Mass Flow / Pressure Controllers for gases
Doc. no.: 9.17.045Q Date: 14-04-2015
ATTENTION
Please read this Instruction Manual carefully before installing and operating the instrument.
Not following the guidelines could result in personal injury and/or damage to the equipment.
Important information. Discarding this information could cause injuries to people or damage to the Instrument or
installation.
Helpful information. This information will facilitate the use of this instrument.
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Additional info available on the internet or from your local sales representative.
Check the packing list to ensure that you received all of the items.
Do not discard spare or replacement parts with the packing material and inspect the contents for damage.
Bronkhorst High-Tech B.V.
Disclaimer
The information in this manual has been reviewed and is believed to be wholly reliable. No responsibility, however, is assumed for
inaccuracies. The material in this manual is for information purposes only.
Bronkhorst High-Tech B.V.
April 2015
Symbols
Receipt of equipment
Check the outside packing box for damage incurred during shipment. When the packing box is damaged, then the local carrier must
be notified at once regarding his liability, if so required. At the same time a report should be submitted to your local sales
representative.
Carefully remove the equipment from the packing box. Verify that the equipment was not damaged during shipment. Should the
equipment be damaged, then the local carrier must be notified at once regarding his liability, if so required. At the same time a
report should be submitted to your local sales representative.
Refer to "Removal and return instructions" about return shipment procedures.
Equipment storage
The equipment should be stored in its original packing in a cupboard warehouse or similar. Care should be taken not to subject the
equipment to excessive temperatures or humidity.
Bronkhorst products are warranted against defects in material and workmanship for a period of three years from the date of
shipment provided they are used in accordance with the ordering specifications and not subjected to abuse or physical damage.
Products that do not operate properly during this period may be repaired or replaced at no charge. Repairs are normally warranted
for one year or the balance of the original warranty, whichever is the longer.
The warranty includes all initial and latent defects, random failures, and undeterminable internal causes.
It excludes failures and damage caused by the customer, such as contamination, improper electrical hook-up, physical shock etc.
Re-conditioning of products primarily returned for warranty service that is partly or wholly judged non-warranty may be
charged for.
Bronkhorst High-Tech B.V. or affiliated company prepays outgoing freight charges when any part of the service is performed under
warranty, unless otherwise agreed upon beforehand, however, if the product has been returned collect to our factory or service
center, these costs are added to the repair invoice. Import and/or export charges, foreign shipping methods/carriers are paid by
the customer.
...................................................................................................................................................................... 61.3References to other applicable documents
...................................................................................................................................................................... 72.2Rated pressure test inspection
...................................................................................................................................................................... 72.4Install system
...................................................................................................................................................................... 82.7Analog / digital operation
...................................................................................................................................................................... 18Slave address, baud rate and parity setup 3.5.3
...................................................................................................................................................................... 193.6Basic parameters and properties
...................................................................................................................................................................... 20Basic measurement and control parameters 3.6.2
...................................................................................................................................................................... 22Fluid information 4.1.2
Bronkhorst High-Tech B.V.
IQ+FLOW9.17.0454
Bronkhorst High-Tech B.V.
...................................................................................................................................................................... 23Advanced measurement and control parameters 4.1.3
...................................................................................................................................................................... 254.2Special instrument features
...................................................................................................................................................................... 295.3Troubleshooting summary general
These documents are available on: http://www.bronkhorst.com/en/downloads
or can be applied for at our local sales & service representatives
1Scope of this manual
1.1Introduction
This manual covers the IQ+FLOW® series mass flow/pressure meters/controllers for gases. Examples of the instrument series are
shown in the pictures below. This manual includes product information, installation instructions, operation, maintenance and
troubleshooting.
1.2Product description
The IQ+FLOW® series is one of the smallest mass flow, chip based, instruments of its kind for applications with pressure conditions
up to 10 bar (145 psi) and temperatures between 5 to 50 °C (41 to 122 °F). Due to the use of micro system technology, ultra
compact flow controllers are realised with dimensions of only 20 x 40 x 60 mm. The (IQF) flow controllers are able to measure and
control flow rates of 10 mln/min FS up to 5 ln/min FS. The (IQP) pressure controllers are available in ranges from 0.3 to 150 psi
(0.02 to 10 bar). The IQ+FLOW® series has a modular concept with combinations of 20 mm footprint modules, available as single
instruments, but also as multiple channel arrangements. A very compact manifold (IQM) system can be constructed, with one
multi-channel digital pc-board (per 3 channels) in a single housing. Additional filters, control valves and shut-off valves are available
with the same footprints to meet customer demands. The IQF flow sensor is a fast-response chip sensor, with the main advantage
of fast and reliable control response. This is possible due to the MBC3-based pc-board and the flow sensor, which output signal
very accurately corresponds with the real flow behavior.
Communication with the devices can be either in analog mode or digital over RS232 or RS485. Communication over RS232 is
established with the Propar (FLOW-BUS) protocol. With digital operation over RS485 a bus-system with multiple instruments can be
set up. Modbus RTU/ASCII and FLOW-BUS protocols are supported (some exceptions for multi-channel versions, see section 3
).
1.3References to other applicable documents
Instructions:
IQ+FLOW® Quick Installation Guide (document nr. 9.17.074)
Operation instructions digital instruments (document nr. 9.17.023)
RS232 interface with FLOW-BUS for digital instruments (document nr. 9.17.027)
Modbus slave interface for digital Mass Flow / Pressure instruments (document nr. 9.17.035)
Technical drawings:
Hook-up diagram IQ+FLOW® RS232/RS485 + Analog I/O (document nr. 9.16.101)
Hook-up diagram IQ+FLOW® Manifold (multi-channel) (document nr. 9.16.090)
Dimensional drawing IQF/IQP (document nr. 7.05.870)
Dimensional drawing IQFD/IQPD (document nr. 7.05.871)
Dimensional drawing IQM (document nr. 7.05.760)
IQ+FLOW9.17.0456
Bronkhorst High-Tech B.V.
1. Check IQ+FLOW® properties
Before installing it is important to read the attached label and check:
Instrument type:
- gas (IQF) red label or
- pressure (IQP) yellow label
Flow rate
Fluid to be measured / controlled
Up- and downstream pressure
Input and output signals
Temperature
IQ(F/M) - Gas Flow IQP - Pressure
Output/Setpoint
A – 0…5 Vdc
B – 0…10 Vdc
F – 0…20 mA
G – 4…20 mA
IQ+FLOW® instruments are designed for dry, clean, inert and non-explosive gases. Do not use the instruments for
gases that do not belong to this category.
The tested pressure is stated on the instrument with a red-coloured sticker.
Before installation, make sure that the test pressure is in accordance with
normal safety factors for your application.
If there is no Pressure Testing Sticker on the device or if the test pressure is
incorrect, the instrument should not be mounted in the process line and be
returned to the factory.
For reliable measurement always make sure that the fluid stream is clean.
Use filters to ensure a clean, moisture- and oil- free gas stream.
Recommended pore-size: 7 µm. If back flow can occur, a downstream filter is
recommended too. Be aware of the pressure drop caused by using filters.
For IQ+FLOW® the upright position is preferred. When using an IQ+FLOW®
instrument in up- or downward position make sure to “zero” the instrument
prior to use (see section 2.10). Avoid installation in close proximity of
mechanic vibration and/or heat sources. The housing of the instrument is
according to class IP40, which means that the instrument is suitable for
indoor (dry) applications, like laboratories or well protected (OEM) housings.
Install the IQ+FLOW® instrument in the line, in accordance with the direction
of the FLOW arrow. The arrow for flow direction is indicated on the body of
the instrument. If applicable follow the guidelines of the supplier of the
fittings. Special types of fittings are available on request.
2Starting up
2.1Check properties
2.2Rated pressure test inspection
2.3Check piping
2.4Install system
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IQ+FLOW7
Compression type fittings
For leak tight installation of compression type fittings make sure that the tube is inserted up to the shoulder in the
fitting body and that no dirt or dust is present on tube, ferrules or fittings. Tighten the nut finger tight; while holding
the instrument, then tighten the nut one turn.
10-32 UNF fittings
Tighten the 10-32 UNF fittings according to the instructions of the
supplier of the fittings.
Only use 1/16” tubing with a straight and clean cut without burrs to
ensure leak tightness. Preferably deburr the tubing prior to
installation. A new ferrule connection must be made for each new
adapter to ensure leak-tightness and minimum dead volume, due to
variances in the adapter dimensions.
Mounting downported instruments
For downported instruments make sure that the seals are present at the bottom, that the surfaces are undamaged
and that they are dry and free from dirt or dust.
2.5Leak check
Check the system for leaks before applying (fluid) pressure. Especially if toxic or other dangerous fluids are used!
Electrical connections must be made with a standard cable or according to the IQ+FLOW® hook-up diagram. Several
hook-up examples and standard cables are found in section 3.
IQ+FLOW® instruments are powered with +15…+24 Vdc.
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Electrical connections must be made with standard cables or according to the applicable hook-up diagrams. These
documents can be found at: http://www.bronkhorst.com/en/downloads
The instruments contain electronic components that are susceptible to damage by electrostatic discharge. Proper
handling procedures must be taken during installation, removing and connecting the electronics.
The instruments described in this manual carry the CE-mark and are complient with the EMC requirements.
However compliance with the EMC requirements is not possible without the use of proper cables and connector/
gland assemblies. Bronkhorst High-Tech B.V. recommends the use of their standard cables. These cables have the
right connectors and if loose ends are used, these will be marked to prevent wrong connection. When using other
cables, cable wire diameters should be sufficient to carry the supply current and voltage losses must be kept as low
as possible. When in doubt: contact your distributor.
When connecting the system to other devices (e.g. to PLC), be sure that the integrity of the shielding is not affected.
Do not use unshielded wire terminals.
Analog operation (single channel versions only)
For analog operation refer to the “Hook-up diagram IQ+FLOW®” or use an RJ-45
loose-end cable (7.03.419) to connect the required signals.
Bronkhorst High-Tech B.V.
2.6Electrical connection
2.7Analog / digital operation
IQ+FLOW9.17.0458
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Digital RS232 operation
Digital operation over RS232 can be established
when using the following setup. Using a RS232
cable or a USB-RS232 converter with a PC will
allow you to use (free) Bronkhorst® software for
Windows, such as FlowDDE and FlowPlot. See
also section 3.4.
Digital RS485 operation
With digital operation over RS485 a bus-system with multiple instruments can be set up. See section 3.5 for possible
systems.
Using the micro-switch on the instruments, several actions can be monitored and
started. The green LED is used for status indication. The red LED is used for
errors/warnings/messages. The micro-switch can be used to start several
actions, such as auto-zero, restore factory settings and bus-initialisation actions,
if applicable. See specific zero-procedure below and section 3.3 for more details.
Select the communication type and Baud rate with the “COMM. TYPE” switch.
Select the node address with the “MSD” and “LSD” switch (e.g. MSD = 1 and LSD
= 9 selects node 19 for channel 1, but also node 20 and 21 for channels 2 and 3).
See section 3.3
for more details.
Do not apply pressure until electrical connections are made. When applying pressure to the system, avoid pressure
shocks in the system and increase pressure gradually. Also decrease pressure gradually when required.
In systems for use with toxic or other dangerous fluids, purging for at least 30 minutes with a dry, inert gas (like
Nitrogen or Argon) is absolutely necessary before use. After use with toxic or other dangerous fluids, complete
purging is also required before exposing the system to air.
Warm-up time
Let the IQ+FLOW® warm-up for at least 30 minutes for best accuracy.
2.8Multi-functional switch operation
2.9Purging
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2.10Zeroing
The zero point of each instrument is factory adjusted. If required the zero point can be re-adjusted over RS232 or by
means of using the micro-switch. Procedure for zeroing by-micro switch (not for pressure meter/controller):
Warm-up, pressure up the system and fill the instrument according to the process conditions.
Make sure no flow is going through the instrument by closing valves near the instrument.
The setpoint must be zero.
Press micro-switch and hold it. After a short time the red LED will go ON and OFF, then the green LED will go ON.
At that moment release the micro-switch.
The zeroing procedure will start at that moment and the green LED will blink fast. The zeroing procedure waits for
a stable signal and saves the zero. If the signal is not stable, zeroing will take long and the nearest point to zero is
accepted. The procedure will take approximately 10 seconds.
When the indication is showing 0% signal and the green indication LED is burning continuously again, the zeroing
action was successful.
Each IQ+FLOW® instrument is factory calibrated. Bronkhorst High-Tech B.V. certifies that all instruments meet the
rated accuracy. Calibration is performed using measurement standards traceable to the standards of the Dutch
Metrology Institute (VSL). Calibration certificates are included in the shipment. When operated properly (clean gas,
no pressure shocks, no vibrations, no thermal shocks, etc.), regular maintenance is not required. However, periodical
inspection, recalibration or verification of the accuracy may be subject to individual requirements of the end-user.
It is recommended to turn on power before applying pressure on the instrument and to switch off power after
removing pressure.
Turn on fluid supply gently. Avoid pressure shocks and bring the instrument gradually up to the level of the actual
operating conditions. Also switch off fluid supply gently.
2.11Calibration
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2.12Supply pressure
IQ+FLOW9.17.04510
2.13Model key
2.13.1Model key IQF / IQP
Bronkhorst High-Tech B.V.
2.13.2Model key IQM
* Each channel of an instrument will be provided an additional letter after the serial number (e.g. M########AA).
9.17.045
IQ+FLOW11
Bronkhorst High-Tech B.V.
Analog interface
(section 3.2)
Digital RS232 interface
(section 3.4)
Digital RS485 interface
(section 3.5)
IQF/IQP
(singlechannel)
0…5 Vdc; 0…10 Vdc;
0…20 mA; 4…20 mA
(software selectable)
FLOW-BUS (Propar) protocol on 9600,
19200, 38400, 57600 or 115200 Baud
(software selectable)
Modbus RTU and Modbus ASCII protocols
on 9600, 19200, 38400, 56000, 57600 or
115200 Baud; FLOW-BUS protocol on
187500 or 400000 Baud (software
selectable)
IQM
(multichannel)
Not supported
FLOW-BUS (Propar) protocol on 38400 or
115200 Baud (select with rotary switch)
Modbus RTU protocol on 9600, 19200 or
38400 Baud (select with rotary switch)
When operating the instrument through the analog interface it is possible to connect the instrument simultaneously
to RS232 for reading/changing parameters (e.g. settings or fluid selection).
Refer to the “Hook-up diagram IQ+FLOW®” or use an
RJ-45 loose-end cable (7.03.419) to connect the required
signals.
When using a Bronkhorst readout unit use only an RJ-45
cable (7.03.236) in combination with the RJ-45 to 9-pin
sub-D converter (7.03.376). With these items the pin
configuration is unchanged.
3Basic operation
3.1General
An IQ+FLOW® instrument must be powered with +15…+24 Vdc according to the applicable hook-up diagram, supplied with the
instrument. The instrument can be operated by means of:
Analog interface: 0…5 Vdc; 0…10 Vdc; 0…20 mA or 4…20 mA (single-channel versions only)
Digital RS232 interface (FLOW-BUS (Propar) protocol)
Digital RS485 interface (Modbus RTU, Modbus ASCII or FLOW-BUS protocols)
By default the instrument is set as specified. The table below lists the supported interfaces for single-channel and multi-channel
versions.
3.2Analog operation
Analog operation is only possible with single-channel IQ+FLOW® instruments. Multi-channel instruments can only be operated
digitally. At analog operation the following signals are available:
Measured value (analog output) at pin 2
Setpoint (analog input/setpoint) at pin 3
The valve output is no longer available as analog signal with IQ+FLOW®. The selected analog interface (0…5 Vdc; 0…10 Vdc; 0…20
mA or 4…20 mA) can be found in the model key of the instrument. Refer to Section 2.13
Hook-up
For analog operation either an RJ-45 loose-end cable or an RJ-45 to 9-pin sub-D converter may be used to connect the required
signals.
.
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These functions are:
Reset alarm
Reset instrument (firmware program reset)
Auto-zeroing
Restore factory settings (in case of accidently changing of the settings)
Using digital RS232 or RS485 operation it is also possible to set:
Bus-address (only required for RS485)
Baudrate
Multi-functional switch
Status LED
Error/Warning LED
LEDs
Time
Pushed
Indication
Green
Red
Off
Off
0 – 1 sec.
No action. Pressing a switch shortly by accident will not start any unwanted
reaction of instrument.
Pressing the switch 3x briefly with intervals of max. 1 sec. forces the instrument
to indicate its bus-address and baud rate. Check section 3.5 for more details.
Off
Off
1 – 4 sec.
In case of min/max alarm or counter batch reached: Reset alarm (only if reset
by keyboard has been enabled)
For FLOW-BUS only: if the node address is occupied, this function will install afree node-address on FLOW-BUS.
OffOn4 – 8 sec.
Reset instrument
Instrument program will be restarted and all warning and error messages will
be cleared. During start-up the instrument will perform a (new) self-test.
On
Off
8 – 12 sec.
Auto-zero
Instrument will be re-adjusted for measurement of zero-flow (not for pressure
meter/controller). See section 2.10.
OnOn12 – 16 sec.
Prepare instrument for FLASH mode for firmware update.
Instrument shuts down and both LEDs turn off.
At next power-up instrument will be active again.
3.3Manual interface: micro-switch, LEDs and rotary switches
In this section the manual instrument interfaces are described. In section 3.3.1 the micro-switch operation is explained (if present),
section 3.3.2 specifies the LED functionality and section 3.3.3 covers the rotary switch operation.
By means of manual operation of the micro push-button switch some important actions for the instrument can be selected or
started. These options are available in both analog and digital operation mode.
The tables below describe the micro-switch functions that can be started in normal operation mode and during power-up:
LED indications using micro-switch at normal operation mode of an instrument
9.17.045
IQ+FLOW13
Bronkhorst High-Tech B.V.
LEDs
Time
Pushed
Indication
Green
Red
Off
Off
0 – 4 sec.
No action. Pressing a switch shortly by accident will not start any unwanted
reaction of the instrument.
Off
Normal
flash
0,2 sec on,
0,2 sec off
4 – 8 sec.
Restore factory settings
All parameter settings (except field bus settings) will be restored to situation of
final test at Bronkhorst production.
Normal
flash
0,2 sec on,
0,2 sec off
On
8 – 12 sec.
For FLOW-BUS only: install a free node-address on FLOW-BUS.
Normal
flash
0,2 sec on,
0,2 sec off
Normal
flash
0,2 sec on,
0,2 sec off
12 – 16 sec
Activate 'Configuration Mode'. The baud rate and bus type are set to 38k4 and
RS232 FLOW-BUS (Propar). The 'Configuration Mode' is recognized by the
green LED blinking 2 sec on, 0,1 sec off. The 'Configuration Mode' is
deactivated only after applying this micro-switch action again.
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For details see “Manual interface: micro-switch and LEDs” in Operation Instructions Digital Instruments:
http://www.bronkhorst.com/files/downloads/
manuals_english/917023_operation_instructions_digital_instruments.pdf (document nr. 9.17.023, Chapter 11)
Communication type switch
With the 'COMM. TYPE' switch the following communication types can be selected:
0. RS485 9k6: Modbus RTU protocol with baud rate 9600, EVEN parity
1. RS485 19k2: Modbus RTU protocol with baud rate 19200, EVEN parity
2. RS485 38k4: Modbus RTU protocol with baud rate 38400, EVEN partiy
3. RS232 38k4: FLOW-BUS protocol with baud rate 38400
4. RS232 115k2: FLOW-BUS protocol with baud rate 115200
LED indications using micro-switch at power-up situation of an instrument
3.3.2LED functions
The LEDs on top of the instrument can also be used for manual operation of some options. The green LED will indicate in what
mode the instrument is active. The red LED will indicate error/warning situations.
The IQ+FLOW® multi-channel instruments are equipped with rotary switches for selection of communication type, baud rate and
node address.
Node address switches
With the two 'NODE ADDRESS' switches the node address of the instrument channels can be selected. The 'MSD' (Most Significant
Digit) sets the first digit (tens), the 'LSD' (Least Significant Digit) sets the second digit (units). The node address of channel 1 is set
with the switches, the channels 2 and 3 receive 'node address' + 1 and 'node address' + 2 respectively (e.g. MSD = 1 and LSD = 9
selects node 19 for channel 1, but also node 20 and 21 for channels 2 and 3).
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Connecting an IQ+FLOW® instrument to a COM port of a pc
requires a special cable (7.03.426) which changes the appropriate
pin configuration. Optionally use an RS232 to USB2.0 converter
(9.02.122) to connect to a USB port. Use the split cable (Y-adapter
7.03.241) in combination with the Plug-in Power Supply
(7.03.424) for powering the instrument.
Instead of using a COM or USB port, it is also possible to connect
the RS232 pinning manually using the loose-end cable (7.03.419),
typically for connection to PLC or microcontroller devices.
3.4
Digital operation adds a lot of extra features (compared to analog operation) to the instruments, such as:
Up to eight selectable fluids (if installed)
Direct reading at readout/control module or host computer
Testing and self diagnosis
Identification (serial number, model number, device type, user tag)
Adjustable minimal and maximal alarm limits
(Batch) counter
Basic RS232 operation
3.4.1Hook-up
3.4.2Dynamic Data Exchange (DDE)
RS232 communication can be used for operating the instrument using the Bronkhorst FlowDDE server application. Dynamic Data
Exchange (DDE) provides the user a basic level of interprocess communication between Windows applications. FlowDDE is a DDE
server application. Together with a client-application, either self-made or with a SCADA-program from third parties, it is possible to
create an easy way of data exchange between the flow controller and a Windows application. For example, a cell in Microsoft Excel
could be linked to the measured value of the IQ+FLOW® and when the measured value changes, it will be updated automatically in
the Excel spreadsheet.
3.4.3FlowDDE
The FlowDDE server also offers a lot of test facilities and user-adjustable settings for efficient communication with the connected
flow/pressure meter or controller. How to setup a DDE link with FlowDDE is described in the help-file of the FlowDDE application.
Programming examples are available for making applications in: Visual Basic, LabView and Microsoft Excel.
9.17.045
IQ+FLOW15
Bronkhorst High-Tech B.V.
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FlowDDE and other Bronkhorst applications are available on the support CD or can be downloaded from the
Bronkhorst internet site: http://www.bronkhorst.com/en/products/accessories_and_software/bronkhorst_flowware/
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For more information regarding communication through an RS232 interface, see document nr. 9.17.027:
RS232 interface with FLOW-BUS for digital instruments. http://www.bronkhorst.com/files/downloads/manuals_english/917027manual_rs232_interface.pdf
3.4.4
Examples of free Bronkhorst® DDE client applications: FlowDDE, FlowPlot and FlowView. Other software programs supporting DDE
are for example MS-Office, LabView, Intouch and Wizcon.
Bronkhorst® software programs “FlowView” (left) and “FlowPlot” (right)
Software
3.4.5FlowDDE parameter numbers
Reading/changing parameter values via FlowDDE offers the user a different and user-friendly interface to the instrument. A DDEparameter number is a unique number in a special FlowDDE instruments/parameter database and not the same as the parameter
number from the process on an instrument. Node-address and process number will be translated by FlowDDE to a channel number.
An instrument parameter can be changed by using the application name: 'FlowDDE' with only:
topic, used for channel number: 'C(X)'
item, used for parameter number: 'P(Y)'
3.4.6Baud rate setup
Make sure that the instrument's baud rate corresponds with the baud rate of the application the instrument is communicating
with. For single-channel instruments the selectable baud rates are 9K6, 19k2, 38k4, 57k6 and 115k2 Baud; for multi-channel
instruments the selectable baud rates are 38k4 and 115k2 Baud.
IQ+FLOW9.17.04516
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More detailed information about Modbus can be found at http://www.modbus.org or any website of the (local)
Modbus organisation of your country (when available).
3.5
Basic RS485 operation
This section is limited to the description of the interface between the IQ+FLOW® instrument with a master device. IQ+FLOW®
instruments always serve as slaves in a Modbus system. There is no mutual communication between Modbus slaves; only between
master and slave. The master device is for example a pc.
3.5.1Hook-up
The illustrations below show examples of a number of IQ+FLOW® instruments in an RS485 bus-system. When the power
consumption is more than 15W, two seperated power networks are required due to the maximum power supply of
15 W for one PiPS.
FLOW-BUS setup
RS-485
Female
RJ-45
Male
Male
Begin
Termin.
Female
RJ-45
E-7000-05 PS
7.09.108 | 7.09.164
MaleRJ-45
Begin Terminator
RJ45|7.03.298
Y-Adapter cable
RJ-45|7.03.241
Multiport connector
RJ-45|7.03.299
Male
Male
Male
RJ-45
Male
RJ-45
RJ-45
RJ-45
RS-485 kabel
RJ-45|7.03.467
Male
RJ-45
Male
RJ-45
Male
RJ-45
0.5m patch cable
RJ-45|7.03.236
Male
RJ-45
Male
RJ-45
RS-485
Female
Male
End
Male
Termin.
Female
RJ-45
RJ-45
Male
RJ-45
RS232 - USB2.0 adapter
RS232/U SB|9.09.122
End Terminator
RJ45|7.03.298
Y-Adapter cable
RJ-45|7.03.241
RS232 cable
RS232 | 7.03.234
FLOW-BUS interface
RS232|7.09.128
9pin SubD
Female
Female
9pin SubD
Modbus setup
Male
RS-485
Female
RJ-45
RS232 stand alone setup
Male
Begin
Termin.
Female
RJ-45
E-7000-05 PS
7.09.108 | 7.09.164
MaleRJ-45
Begin Terminator
RJ45|7.03.297
Y-Adapter cable
RJ-45|7.03.241
Male
RJ-45
RJ-45
Male
RJ-45
F emale
RJ-45
F emale
RJ-45
Y-Adapter cable
RJ-45|7.03.241
Multiport connector
RJ-45|7
Male
Male
RJ-45
RS-485 kabel
RJ-45|7.03.467
Male
RJ-45
R S- 4 85
Male
RJ-45
Male
.03.299
Male
Male
Male
RJ-45
RJ-45
RJ-45
Male
RJ-45
Adapter cable
RS232 - RJ45 | 7.03.426
Y-Adapter cable
RJ-45|7.03.241
Male
RJ-45
9pin SubD
F emale
Female
Female
RJ-45
RJ-45
Male
Male
End Terminator
RJ-45
End
Termin.
RJ45
RS485 - US B2.0 adapter
RJ-45/USB|7.03.470
RS232 - USB2.0 adapter
RS232 - USB| 9.09.122
Power Supply
PiPS-MV | 7.03.424
|
7.03.298
9.17.045
IQ+FLOW17
Bronkhorst High-Tech B.V.
Note: an IQ+FLOW® instrument set for RS485 FLOW-BUS or Modbus communication will not respond when
connecting to an RS232 configuration. When required press the micro-switch according to the procedure in section
3.3.1 at start-up to activate the 'Configuration Mode'. The baud rate and bus type are set to 38k4 and RS232 FLOWBUS (Propar). For multi-channel instruments the communication type can be set with the rotary switches.
Mode:
Analog
Digital
Interface/medium:
-
RS232
RS485
Bus protocol:
-
Propar
FLOW-BUS
Modbus RTU
Modbus ASCII
Baud rate:
-
9600
19200
38400
57600
115200
187500
400000
9600
19200
38400
56000
57600
115200
9600
19200
38400
56000
57600
115200
Node address:
-
3…125
3…125
1…247
1…247
Parity:
-
None*
None*
None; Even; Odd
None; Even; Odd
Mode:
Digital
Interface/medium:
RS232
RS485
Bus protocol:
Propar
Modbus RTU
Baud rate:
38400
115200
9600
19200
38400
Node address:
3…99
1...99
Parity:
None*
Even
3.5.2
When using a pc to communicate with IQ+FLOW® instruments only the FLOW-BUS protocol is supported by Bronkhorst software.
When using Modbus operation, software from third parties, such as LabView, ModScan or a Modbus PLC must be used to serve as
Modbus master.
Software
3.5.3Slave address, baud rate and parity setup
The IQ+FLOW® instrument is configured as specified on order. If there is a need of changing any of the specified settings, see the
tables below for the supported configurations. The default selections are presented in bold.
Single-channel versions
In case the baud rate or node address of an IQ+FLOW® instrument needs to be changed, this can be done with the micro-switch or
by changing the settings in the 'Configuration Mode'. Other parameters can be changed only in the 'Configuration Mode'. For
changing the mentioned parameters with the micro-switch see Section 4.2.5. When using the 'Configuration Mode' to change
these settings, activate the 'Configuration Mode' by pressing the micro-switch at start-up according the description in Section 3.3.1.
In 'Configuration Mode' the baud rate and bus type are set to 38k4 and RS232 FLOW-BUS (Propar). Change the appropriate
parameters as described in Section 4.2.5. When finished, deactivate the 'Configuration Mode' using the same procedure. Now the
instrument is ready to use in desired configuration with the adjusted baud rate, node address or parity.
Multi-channel versions (select with rotary switches)
* Not selectable
IQ+FLOW9.17.04518
Bronkhorst High-Tech B.V.
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
[type]
RW
[x]…[y]
[FB]
[Pro]/[Par]
[address]/[index]
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Check document 9.17.027, “RS232 interface with FLOW-BUS protocol” for detailed information.
Most instrument parameters can only be accessed with digital communication. For each communication protocol the instrument
parameters are accessed differently. When using Bronkhorst® software programs FlowView or FlowPlot, easy access is provided to
the mostly used parameters by menu interfaces. When using other communication methods the addressing method for the
supported communication protocol is presented for a number of basic parameters in a table as shown below:
Type
Unsigned char1 byte character
Unsigned char[x]x byte array (string)
Unsigned int2 byte unsigned integer
Unsigned long4 byte unsigned long
Float4 byte floating point
Access
RThe parameter is read-only
RWThe parameter can be read and written
RW
Range
Some parameters only accept values within a certain range:
[x]Minimum value of the range.
[y]Maximum value of the range.
The parameter is protected and can only be written when the 'Init Reset' parameter is set to 64.
See section 4.1.1 for more details.
FlowDDE
Parameter number within FlowDDE. Refer to section 3.4
FLOW-BUS
Within the FLOW-BUS protocol (Propar when using RS232) parameters are divided into a 'Process' and a 'Parameter' number. To
address parameters using the FLOW-BUS/Propar protocol write both numbers:
[Pro]Process number
[Par]Parameter number
Modbus
Parameters can be read or written via the Modbus protocol by specifying either the PDU Address or the register number. The PDU
Address is a hexadecimal number (identifyable by the '0x' prefix), which corresponds to the decimal register number minus one,
e.g. PDU Adress 0x0000 equals register number 1, PDU Adress 0x000A equals register number 11 etc.):
[address]Hexadecimal PDU address
[index]Decimal register number
For the Modbus protocol every two bytes are addressed separately.
for more information about FlowDDE.
9.17.045
IQ+FLOW19
Bronkhorst High-Tech B.V.
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For more detailed information regarding operation parameters, see document nr. 9.17.023: Operational instructions
for digital instruments. http://www.bronkhorst.com/files/downloads/
The list below provides the most basic parameters for digital communication with the instrument.
Measured Value (Measure)
The 'Measured Value' indicates the amount of mass flow or pressure metered by the instrument. The signal of 0...100% will be
presented in a range of 0...32000. The maximum measured value output is 131.07 %, which is: 41942. A floating point variable of
the measured value, 'Fmeasure', is also available in the capacity and capacity unit for which the instrument has been set, see
section 4
Setpoint
The 'Setpoint' is used to set the required mass flow rate or pressure for the controller. The signals have the same range as the
measured value, only the setpoint is limited between 0 and 100% (0…32000). A floating point variable of the setpoint, 'Fsetpoint', is
also available in the capacity and capacity unit for which the instrument has been set, see section 4.
Basic measurement and control parameters
.
3.6.3Basic identification parameters
User Tag
The 'User Tag' parameter allows the user to give the instrument a custom tag name, with a maximum of 16 characters. It is advised
however to limit the user tag name up to 7 characters when using the Bronkhorst® E-7000 readout and control modules. These
modules can display the tag name of an instrument only up to 7 characters.
Customer Model
This parameter is used to add extra information to the model number information, such as a customer-specific model number.
Serial Number
This parameter consists of a maximum 20-byte string with instrument serial number for identification, for example: 'M1111111A'.
BHT Model Number
This parameter shows the Bronkhorst® instrument model type information.
IQ+FLOW9.17.04520
Bronkhorst High-Tech B.V.
All parameters described in this chapter have influence on the behaviour of the IQ+FLOW®. Please be aware that
wrong settings can disorder the output. To avoid unintential changes, some parameters are locked (shown by the
symbol). To unlock parameters set parameter 'Init Reset' to 'Unlocked'.
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char
RW
82/64
7
0/10
0x000A/11
Value
Mode
Instrument action
82
Locked
Advanced parameters are read-only
64
Unlocked
Advanced parameters are writeable and readable
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned int
RW
0…255
12
1/4
0x0024/37
Value
Mode
Instrument action
Setpoint
source
Master
source
Slave
factor
0
BUS/RS232
Controlling
RS232/RS485
1
Analog input
Controlling
Analog input
2
FLOW-BUS slave
Controlling as slave of other instrument on bus
FLOW-BUS *
slave factor /
100%
FLOWBUS
Slave
factor
3
Valve close
Close valve
4
Controller idle
Stand-by on BUS/RS232, Controlling is stopped;
Valve Out freezes in current position
5
Testing mode
Test mode enabled (factory only)
6
Tuning mode
Tuning mode enabled (factory only)
7
Setpoint 100%
Controlling at setpoint 100%
Fixed 100%
8
Valve fully open
Valve fully opened
9
Calibration mode
Calibration mode enabled (factory only)
10
Analog slave
Controlling as slave of other instrument on
analog input
Analog input *
slave factor /
100%
Analog
input
Slave
factor
12
Setpoint 0%
Controlling at setpoint 0%
Fixed 0%
13
FLOW-BUS analog
slave
Controlling as slave of other instrument on bus,
slave factor is set with signal on analog input
FLOW-BUS *
analog input *
slave factor /
100%
FLOWBUS *
analog
input
Analog
input
18
RS232
Controlling
RS232
4Advanced operation
4.1Reading and changing instrument parameters
4.1.1Special parameters
Init Reset
The 'Init Reset' parameter is used to unlock advanced parameters for writing. This parameter can be set to the following values:
This parameter is always set to 'Locked' at power-up.
Control Mode
The 'Control mode' is used to select different functions of the instrument. The following modes are available:
9.17.045
IQ+FLOW21
Bronkhorst High-Tech B.V.
20
Valve steering
Setpoint is redirected to Valve Out with
controller idle
21
Analog valve
steering
Analog input is redirected to Valve Out with the
controller idle
22
Valve safe state
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For dual interface operation or slave factors, see document nr. 9.17.023: Operational instructions for digital
instruments. http://www.bronkhorst.com/files/downloads/manuals_english/917023_operation_instructions_digital_instruments.pdf
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char
RW
0…7241/16
0x0030/49
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char[10]
RW -25
1/17
0x8188…0x818C/33161…33165
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char[7]
RW -129
1/31
0x81F8…0x81FB/33273…33276
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Float
RW
±1E-10…
±1E+10
21
1/13
0x8168…0x8169/33129…33130
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Float
RW
±1E-10…
±1E+10
183
33/22
0xA1B0…0xA1B1/41393…41394
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For using the 'Capacity Unit Index' or 'Capacity Unit' parameters, see document nr. 9.17.023:
Operational instructions for digital instruments. http://www.bronkhorst.com/files/downloads/
After power-up the control mode will be set to 'Analog input' or 'BUS/RS232', depending on the customer's default setting for
analog or digital operation. Except when the actual control mode setting is other than 0, 1, 9 or 18 the actual control mode setting
is maintained. For more information see parameter 'IOStatus', section 4.2.2.
4.1.2Fluid information
The following parameters give information about the selected fluid range.
Fluid Number
The 'Fluid number' is a pointer to the set of calbration parameters. Each selectable fluid has its own set of calibration parameter
values. Parameter value 0 = fluid 1 and parameter value 7 = fluid 8. Up to eight fluids can be stored in an instrument. Default value
= 0 (fluid 1).
Fluid Name
This parameter consists of the name of the selected fluid number, e.g. 'Air'.
Fluid Unit
The 'Fluid Unit' can be read by parameter 'Capacity Unit'. This parameter contains the unit in maximal 7 characters.
Fluid Capacity (@100%)
Capacity is the maximum value at 100% for direct reading in sensor readout units.
Fluid Capacity (@0%)
This is the capacity zero point for direct reading in sensor readout units.
IQ+FLOW9.17.04522
Bronkhorst High-Tech B.V.
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
FloatR-3.4E+38…
3.4E+38
205
33/0
0xA100…0xA101/41217…41218
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
FloatRW0…3.4E+38
206
33/1
0xA119…0xA11A/41241…41242
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned long
RW
0…
16777215
55
114/1
0x001F/32
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Float
RW
0…1E+10
167
114/21
0xF2A8…0xF2A9/62121…62122
4.1.3Advanced measurement and control parameters
Measured Value (Fmeasure)
Floating point variable of the 'Measured Value'. The 'Fmeasure' variable shows the measured value in the capacity and capacity unit
for which the instrument has been set. The 'Fmeasure' parameter is dependent of 'Capacity', 'Capacity Unit', 'Sensor Type' and
'Capacity 0%'.
Setpoint (Fsetpoint)
Floating point variable of the 'Setpoint'. The 'Fsetpoint' variable shows the setpoint value in the capacity and capacity unit for which
the instrument has been set. The 'Fsetpoint' parameter is dependent of 'Capacity', 'Capacity Unit', 'Sensor Type' and 'Capacity 0%'.
Valve Output
This parameter is the signal coming out of the controller, used for driving the valve. 0…16777215 corresponds with approximately
0…60 mAdc.
4.1.4Controller parameters
The controlling algorithm for the valve handled by the micro-controller consists of several parameters which can be set.
Although many parameters could be accessed, Bronkhorst® advises not to change these parameters because during manufacturing
the controller is optimized. Changing of controller settings should be performed by or under supervision from trained service
personnel only.
The picture below shows the basic controller diagram of the digital instrument. It consists of a standard PID controller with a
number of add-ons. Basically, when a faster or slower controller response is needed, only the controller speed (Kspeed) or PID-Kp
should be changed.
This parameter is the controller speed factor. PID-Kp is multiplied by this factor.
Ti (PID-Ti)
PID controller integration action in seconds. This value should not be changed.
Td (PID-Td)
PID controller differentiation action in seconds. The default value is 0.0. This value should not be changed.
Open from Zero control response (Kopen)
Controller response when starting-up from 0% (when valve opens). Value 128 is default and means: no correction.
Otherwise controller speed will be adjusted as follows:
New response = Old response·1.05
(128-Kspeed)
Normal Step response (Knormal)
Controller response during normal control (at setpoint step). Value 128 is default and means: no correction.
Otherwise controller speed will be adjusted as follows:
New response = Old response·1.05
(128-Knormal)
Stable Situation control response (Kstable)
Controller response when controller is stable (within band of 2% of setpoint). Value 128 is default and means: no correction.
Otherwise controller speed will be adjusted as follows:
New responce = Old responce·1.05
(128-Kstable)
4.1.5Display filter
The output signal of an IQ+FLOW® instrument (measured value) is filtered. The filter has dynamic behaviour: when a change in
sensor signal is detected, the measured value will be less filtered than when the sensor signal is constant and stable. There are two
filter constants: Static Display Factor and Dynamic Display Factor. These two factors can be transformed into time constants using
the following formula:
The measured value is filtered with a first order low pass filter with a filter time constant between the two ô values.
IQ+FLOW9.17.04524
Bronkhorst High-Tech B.V.
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Float
RW
0…1.0
56
117/1
0xF508…0xF509/62729…62730
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Float
RW
0…1.0
57
117/2
0xF510…0xF511/62737…62738
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char
R
0…255
52
114/12
0x0E4C/3661
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See document nr. 9.17.023: Operational instructions for digital instruments, chapter 6.
Instruments are delivered with either analog or digital signal as default, depending on customer's requirement. After every (powerup) reset the instrument will return to its default control mode. The default control mode can be changed with the following
parameter:
IOStatus
Bit 6 [7…0] represents the former analog jumper.
1 = default control mode is analog
0 = default control mode is digital
Procedure for changing default digital operation to default analog operation:
Read 'IOStatus'
Add 64 to the read value
Write 'IOStatus'
Procedure for changing default analog operation to default digital operation:
Read 'IOStatus'
Subtract 64 from the read value
Write 'IOStatus'
It is possible to disable the micro-switch on top of the instrument. This can prevent undesired use of this button. Disabling the
micro-switch can be performed with the following parameter:
IOStatus
Bit 3 [7…0] is used to disable the micro switch.
0 = micro switch disabled
1 = micro switch enabled
Procedure to enable the micro switch:
Read 'IOStatus'
Write 'IOStatus'
Procedure to disable the micro switch:
Read 'IOStatus'
Write 'IOStatus'
IQ+FLOW9.17.04526
Bronkhorst High-Tech B.V.
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned long
RW
0…7
288
114/31
0xF2F8/62201
Value
Status output 1
Status output 2
Status output 3
0
Off
Off
Off
1OnOff
Off2OffOnOff3OnOnOff4Off
Off
On
5OnOffOn6
OffOnOn
7OnOn
On
Step
Action
Indication
Time
Handling
1
Start Press the switch 5x briefly with intervals of max. 1
second in normal running/operation mode.
2
Set tens of bus address
Green LED flashes
0.1 sec on, 0.1 sec off
count flashes
start when switch
is pressed:
0.5 sec on, 0.5 sec off
timeout:
60 sec
Press switch and count green flashes for tens of
bus address.
Release when wanted amount has been count.
Counts up to max. 12 and than starts at 0 again.
When counting fails, keep switch pressed and
restart counting for next attempt.
3
Set units of bus address
red LED flashes
0.1 sec on, 0.1 sec off
count flashes
start when switch
is pressed:
0.5 sec on, 0.5 sec off
timeout:
60 sec
Press switch and count red flashes for units of bus
address.
Release when wanted amount has been count.
Counts up to max. 9 and than starts at 0 again.
When counting failed, keep switch pressed and
restart counting for next attempt.
4
Set baud rate of field
bus communication.
1 = 9600 Baud
2 = 19200 Baud
3 = 38400 Baud
4 = 56000 Baud
5 = 57600 Baud
6 = 115200 Baud
both
red and
green LEDs flashes
0.1 sec on, 0.1 sec off
count flashes
start when switch
is pressed:
0.5 sec on, 0.5 sec off
timeout:
60 sec
Press switch and count red and green flashes for
baud rate setting.
Release when wanted amount has been count.
Counts up to max. 5 and than starts at 0 again.
When counting failed, keep switch pressed and
restart counting for next attempt.
Note: selection of 0 means: No change
4.2.4Setting digital output (multi-channel versions only)
The IQ+FLOW® multi-channel pc-board is equipped with three digital outputs. The digital outputs can be used for driving shut-off
valves (for instance). The digital outputs can be read or written via the parameter 'IO Switch Status'. The parameters can be set as
indicated in the value table below. Note that this parameter is channel-independent. Each output can be accessed via all channels.
E.g. by writing this parameter via channel 2, it is possible to open/close a shut-off valve located at channel 1.
IO Switch Status
4.2.5Changing slave address, baud rate and parity
Changing node address or baud rate by micro-switch operation
Press the micro-switch 5x briefly with intervals of max. 1 second in normal running/operation mode. Within the timeout period of
60 seconds it is possible to start changing the node address and baud rate of the instrument.
Instrument returns to normal running / operation mode. Changes are valid when they are made within the time-out times.
9.17.045
IQ+FLOW27
Bronkhorst High-Tech B.V.
Value zero will be indicated by a period of 1 sec off (0.5 sec off + 0,5 sec off).
When value zero is wanted, press switch shortly and release it again within 1 sec.
Before each action of flash-counting, the LEDs to be used for counting will flash in a high frequency.
(Pattern: 0.1 sec on, 0.1 sec off). As soon as the switch is pressed-down, this LED (or both LEDs) will be off and the
counting sequence will start.
When changing any of the parameters below in normal running/operation mode the communication with the
instrument may be lost. After a restart the instrument is available for communication on the newly selected
parameters. When in doubt activate the 'Configuration Mode' (38k4 and RS232 FLOW-BUS (Propar)) using the
micro-switch.
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char
RW
0…3
308
124/8
0xFC40/64577
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char
RW
0...255
309
124/10
0xFC50/64593
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char
RW
0...1E+10
310
124/9
0xFC48...0xFC49/64585...64586
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char
RW
0...1
311
124/11
0xFC58/64601
Type
Access
Range
FlowDDE
FLOW-BUS
Modbus
Unsigned char
RW
0...2
336
124/12
0xFC60/64609
Changing node address, baud rate or parity in 'Configuration Mode' or in normal mode
The procedure for changing the baud rate, node address or parity for a FLOW-BUS or Modbus configuration over RS485 is described
in Section 3.5.3 (single-channel versions only). In the list below the selectable bus parameters with corresponding values are
presented.
Fieldbus 2 selection
This parameter sets the fieldbus type. Parameter value 0 = FLOW-BUS, 1 = Modbus RTU, 2 = Propar, 3 = Modbus ASCII
Fieldbus 2 address
Set the node address at any of the allowed values listed in the table in Section 3.5.3, e.g. '3'.
Fieldbus 2 baud rate
Set the baud rate at any of the allowed values listed in table in section Section 3.5.3, e.g. '19200'.
Fieldbus 2 medium
Select the communication medium. Parameter value 0 = RS232, 1 = RS485
Fieldbus 2 parity
Set the parity for Modbus communication. Parameter value 0 = None, 1 = Odd, 2 = Even.
IQ+FLOW9.17.04528
Bronkhorst High-Tech B.V.
Red LED
Time
Indication
Off
Continuously
No error
On
Continuously
Critical error message.
A serious error occurred in the instrument.
Instrument needs service before further use
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For more information check the instruction manual for digital communication 9.17.023 at
PC-board damaged due to long lasting
shortage and/or high-voltage peaks
Return to factory
No or too low inlet pressure
Increase inlet pressure
Open shut-off at inlet and outlet
Supply pressure too high, or differential
pressure across meter too high
Reduce supply pressure
Sensor failure
Return to factory
Maximum output signal
Sensor failure
Return to factory
Output signal much lower than
setpoint signal or desired flow
Incorrect type of fluid or too low inlet
pressure
Test instrument on conditions for which it
was designed
Oscillation / Signal noise
Pressure regulator of supply pressure is
oscillating or wrong sized
Replace pressure regulator
Small flow indication when flow
is definetly zero
Increased zero reading without flow
caused by raised zero-point
Perform an auto-zero action
No digital communication
Occupied or wrong bus address
Change address with software
5Troubleshooting and service
5.1General
For a correct analysis of the proper operation of an instrument it is recommended to remove the unit from the process line and
check it without applying fluid supply pressure. In case the unit is dirty or clogged, this can be ascertained immediately by loosening
the fittings and inspecting visually.
Energizing or de-energizing of the instrument indicates whether there is an electronic failure. After energizing, fluid pressure is to
be applied in order to check behaviour. If there should be suspicion of leakage, do not disassemble the sensor for inspection but
contact your local distributor for service or repairs.
5.2LED indication
The red LED on the instrument gives error or warning information.
5.3Troubleshooting summary general
9.17.045
IQ+FLOW29
Bronkhorst High-Tech B.V.
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The declaration on contamination form is available at the Bronkhorst download site:
For current information on Bronkhorst High-Tech B.V. and service addresses please visit our website:
Do you have any questions about our products? Our Sales Department will gladly assist you selecting the right product for your
application. Contact sales by e-mail:
For after-sales questions, our Customer Service Department is available with help and guidance.
To contact CSD by e-mail:
No matter the time zone, our experts within the Support Group are available to answer your request immediately or ensure
appropriate further action. Our experts can be reached at:
Bronkhorst High-Tech B.V.
Nijverheidsstraat 1A
NL-7261 AK Ruurlo
The Netherlands
Service
http://www.bronkhorst.com
sales@bronkhorst.com
support@bronkhorst.com
+31 573 45 88 39
6Removal and return instructions
Instrument handlings:
Purge gas lines
When toxic or dangerous fluids have been used, the customer should pre-clean the instrument
Remove instrument from line
The instrument must be at ambient temperature before packaging
Insert the instrument into a plastic bag and seal the bag
Place the bag in a appropriate shipping container
Add documentation:
Reason of return
Failure symptoms
Contaminated condition
Declaration on Contamination form: 9.17.032
When returning material, always describe the problem and if possible the work to be done, in a covering letter.
It is absolutely required to notify the factory if toxic or dangerous fluids have been metered with the instrument!
This to enable the factory to take sufficient precautionary measures to safeguard the staff in their repair department. Take proper
care of packing, if possible use the original packing box.
Contaminated instruments must be dispatched with a completely filled in 'declaration on contamination form'. Contaminated
instruments without this declaration will not be accepted.
Important:
Clearly note, on top of the package, the customer clearance number of Bronkhorst High-Tech B.V., namely:
NL801989978B01
If applicable, otherwise contact your distributor for local arrangements.
IQ+FLOW9.17.04530
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