Brady BradyJet J5000 Operator's Manual

V1.53

© 2016 All rights reserved

Copyright and Trademarks

Disclaimer

This manual is proprietary to Brady Worldwide, Inc. (hereafter "Brady"), and may be
revised from time to time without notice. Brady disclaims any understanding to provide
you with such revisions, if any.

This manual is copyrighted with all rights reserved. No portion of this manual may be
copied or reproduced by any means without the prior written consent of Brady.

While every precaution has been taken in the preparation of this document, Brady
assumes no liability to any party for any loss or damage caused by errors or omissions or
by statements resulting from negligence, accident, or any other cause. Brady further
assumes no liability arising out of the application or use of any product or system
described, herein; nor any liability for incidental or consequential damages arising from
the use of this document. Brady disclaims all warranties of merchantability of fitness for
a particular purpose.

Brady reserves the right to make changes without further notice to any product or
system described herein to improve reliability, function, or design.

Trademarks

Microsoft, Windows is a registered trademark of Microsoft Corporation.

All brand or product names referenced in this manual are trademarks (™) or registered
trademarks (®) of their respective companies or organizations.

© 2016 Brady Corporation. All Rights Reserved.

Revision A

Brady Corporation
6555 W. Good Hope Road
Milwaukee, WI 53223 USA

www.bradycorp.com

Sales/Customer Support: [phone]

J5000 Operator’s Guide, Rev. 1.53

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Brady Warranty

Our products are sold with the understanding that the buyer will test them in actual use and
determine for him or herself their adaptability to his/her intended uses. Brady warrants to the
buyer that its products are free from defects in material and workmanship, but limits its
obligation under this warranty to replacement of the product shown to Brady’s satisfaction to
have been defective at the time Brady sold it. This warranty does not extend to any persons
obtaining the product from the buyer.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATIONS OR LIABILITY ON BRADY’S PART.
UNDER NO CIRCUMSTANCES WILL BRADY BE LIABLE FOR ANY LOSS, DAMAGE, EXPENSE OR
CONSEQUENTIAL DAMAGES OF ANY KIND ARISING IN CONNECTION WITH THE USE, OR
INABILITY TO USE, BRADY’S PRODUCTS.

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Agency Compliance and Approvals

FCC Compliance Statement:

This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions:

(1) this device may not cause harmful interference,
(2) this device must accept any interference received, including interference that may

cause undesired operation.

For Users in the United States

FCC Notice-US Only

Warning: This product is intended to be supplied by a UL listed Direct Plug-In Power
Supply marked "Class 2"or a UL listed ITE Power Supply marked "LPS" with output rated
12VDC, 4.5A or higher. This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. In a domestic
environment this product may cause radio interference, in which case the user may be
required to take adequate measures. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

• Re-orient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of shielded cables is required to comply with the Class A limits of Part 15 of the FCC
Rules. You are cautioned that any changes or modifications not expressly approved in
this manual could void your authority to operate and/ or obtain warranty service for this
equipment.

Canada

ICES-003 Class A Notice, Classe A

Industry Canada ICES-003: CAN ICES-3 (A)/NMB-3(A)

This device complies with Industry Canada license-exempt RSSs. Operation is subject
to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired
operation of the device.

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Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit
accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.

Europe

Warning – This is a Class A product. In a domestic environment this product may cause
radio interference, in which case the user may be required to take adequate measures.

Waste Electrical and Electronic Equipment Directive

RoHS Directive 2011/65/EU

In accordance with the European WEEE Directive, this device must be
recycled in the European Union country in which it was purchased.

This product is CE marked and complies with the European Union's Directive
2011/65/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment.

Turkey

Turkish Ministry of Env iro nment and Forestry

(Directive on the Re striction of the use of cer tain hazardous sub st a n ces in electrical an d
electronic equipment).

Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur

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Wireless Technical Specifications

Radio protocol

ISO15693 compliant RFID reader/writer

RF Operating Frequency

13.56 MHz

RF Output Power

< +23dBm (200mW)

Antenna Type

PCB loop antenna, 2.5uH @ 13.56 MHz

Radio protocol

WLAN IEEE 802.11b/g/n

RF Operating Frequency

2.401 – 2.473 GHz

RF Output Power

< +20dBm EIRP (100mW)

Antenna Type \ Antenna Gain

PCB PIFA antenna \ 2.2 dBi gain

WLAN IEEE 802.11b/g/n connectivity

13.56MHz RFID

Wireless Regulatory Information

Regulatory markings, subject to country certification, have been applied signifying
wireless (radio) approvals.

Operation of the device without regulatory approval is illegal.

United States

Note: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at
own expense.

Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference and, (2)
this device must accept any interference received, including interference that may
cause undesired operation.

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Canada

Industry Canada ICES-003: CAN ICES-3 (A)/NMB-3(A)

This device complies with Industry Canada’s license-exempt RSSs. Operation is subject
to the following two conditions:

(1) This device may not cause interference; and
(2) This device must accept any interference, including interference that may cause

undesired operation of the device.

European Union

This is a Class A product. In a domestic environment, this product may cause radio
interference in which case the user may be required to take adequate measures.

Radio Equipment Directive (RED) 2014/53/EC

WLAN IEEE 802.11b/g/n

Frequency band(s) in which the radio equipment operates; 2.401GHz to 2.473GHz

Maximum radio-frequency power transmitted in the frequency band(s) in which the
radio equipment operates; < +20dBm EIRP (100mW)

13.56MHz RFID

(a) Frequency band(s) in which the radio equipment operates; 13.56MHz

(b) Maximum radio-frequency power transmitted in the frequency band(s) in which the
radio equipment operates; < +23dBm (200mW)

RF exposure guidelines\Important note:

United States (FCC) \ Canada (ISED)

Radiation Exposure Statement: This equipment complies with FCC and IC radiation
exposure limits set forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 7.9in or (20cm) between the radiator
and your body.

Note Importante: Déclaration d'exposition aux radiations: Cet équipement est conforme
aux limites d'exposition aux rayonnements IC établies pour un environnement non
contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20cm de
distance entre la source
de rayonnement et votre corps.

Co-located statements: To comply with FCC and IC co-location requirements, the
antenna used for this transmitter must not be co-located or operating in conjunction
with any other transmitter/antenna except those already with radio module filing.

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International

The WLAN IEEE 802.11b/g/n radio module complies with internationally recognized
standards covering human exposure to electromagnetic fields, i.e.

EN 62311 “Assessment of electronic and electrical equipment related to human
exposure restrictions for electromagnetic fields (0 Hz - 300 GHz)”.

Physical and Environmental Characteristics

The J5000 printer has the following physical and environmental characteristics:

Physical Metric Units U.S. Units

Dimensions 495mmW x 259mmH x 521mmD 19.5"W x 10.2"H x 20.5"D

Weight 20.4 kg 45 lbs.

Environmental Operation Storage

Temperature

Relative Humidity 20 to 80 % RH non-condensing 5 to 90% RH non-condensing

Recommended operating conditions:
15° to 32° C (59° to 90° F)

-40° to 60° C (-40° to 140° F)

Technical Support and Registration

Contact Information

For repair or technical assistance, locate your regional Brady Technical Support office by
going to:

• United States: www.bradyid.com

• Europe: www.bradyeurope.com

• Canada: www.bradycanada.ca

• Australia: www.bradyaust.com.au

Registration Information

To register your printer, go to:

• www.bradycorp.com/register

Repair and Return

If for any reason you need to return the J5000 printer for repair, please contact Brady
Technical Support for repair and replacement information.

J5000 Operator’s Guide, Rev. 1.53

Table of Contents

Section 1: Getting Started ............................................................................................................................. 2

A: Choosing a Good Location .................................................................................................................... 2

B: Unpacking and Inspection..................................................................................................................... 2

C: Identification of Parts ........................................................................................................................... 3

D: Install Driver and Brady Status J5000 App ............................................................................................ 5

Section 2: Label Stock ................................................................................................................................... 6

A: Label and Roll Specifications ................................................................................................................ 6

B: Installing Label Stock............................................................................................................................. 6

C: Set the Output/Cut Mode ..................................................................................................................... 8

Section 3: Brady Status J5000 ..................................................................................................................... 11

A: Monitoring Ink Levels ......................................................................................................................... 12

B: Printhead Life Gauge .......................................................................................................................... 13

C: Replacing Ink Cartridges/Low Ink Warning ......................................................................................... 13

D: Alignment Print ................................................................................................................................... 15

Section 4: Printing from a PC ...................................................................................................................... 18

A: Using Brady Workstation .................................................................................................................... 18

B: Adjusting Print Alignment ................................................................................................................... 18

Section 5: Troubleshooting and Maintenance ............................................................................................ 20

A: Solving Print Alignment Problems ...................................................................................................... 20

Image is vertically offset ..................................................................................................................... 20

B: Solving Print Quality Problems ........................................................................................................... 21

C: Color Matching and Design Tips ......................................................................................................... 23

D: Save the Log Files................................................................................................................................ 24

E: Cleaning the printer and Replacing Ink Pads ...................................................................................... 25

F: Cleaning the Printhead ........................................................................................................................ 25

G: Printer Buttons and Lights .................................................................................................................. 27

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Section 1: Getting Started

Thank you...

…for choosing the J5000 Color Label Printer. The J5000 Printer will print razor-sharp
text and barcodes, vibrant colors, and even stunning photo-realistic photographs
directly onto rolls of labels.

This Operator's Guide is your complete step-by-step guide to quickly and easily set
up and print with your new J5000 Printer.

A: Choosing a Good Location

• Place the printer on a flat surface in a location with adequate air circulation to

prevent internal heat buildup

• Do not place the printer near heat sources such as radiators or air ducts, or in a

place subject to direct sun light, excessive dust, mechanical vibration or shock

• Allow for adequate clearance in front of the printer to accommodate the printed

label stock as it is leaving the printer to avoid the possibility of binding or jamming
of the label stock. Except in the case of individual cut labels, the printer should sit
close to edge of a table so that the printed labels hang from the front of the printer
and fall to the floor or an empty container. This will prevent labels from bunching
up in the front of the printer which can cause print quality issues.

• Allow for adequate overhead and left side clearance for opening the top cover to

allow easy access to the label stock and ink cartridge

• Be careful when you close the top cover. (Pinch points exist)

B: Unpacking and Inspection

While unpacking your printer, inspect the carton to ensure that no damage has occurred
during shipping. Make sure that all supplied accessories are included with your unit.
The following items are included in the supply box:

• Power Adapter

• Power Cord

• USB Cable

• Software Installer CD

• Cyan, Magenta, Yellow and Black Ink

Setup Cartridges

• Quick Start Guide

• Instructions on how to download

Brady Workstation

The following items are inside the printer:

• Replaceable printhead (Already

installed in the printer)

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Save the carton and packing materials. They will be required should the printer need to
be transported.

C: Identification of Parts

Control Panel

Top Cover

Viewport

Cover Handle

Sensor Adjustment
Slide Bar

Pinch Rollers

Control Panel /

Ink Display

J5000 Operator’s Guide, Rev. 1.53

Tear Bar

Ink Cartridges

Cutter Track

Encoder Strip

Maintenance
Station

Maintenance
Brush

Printhead

Replaceable
Ink Pads