Brady BBP33 User Guide

User’s Manual
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Disclaimer

This manual is proprietary to Brady Worldwide, Inc. (hereafter "Brady"), and may be revised from time to time without notice. Brady disclaims any understanding to provide you with such revisions, if any.
This manual is copyrighted with all rights reserved. No portion of this manual may be copied or reproduced by any means without the prior written consent of Brady.
While every precaution has been taken in the preparation of this document, Brady assumes no liability to any party for any loss or damage caused by errors or omissions or by statements resulting from negligence, accident, or any other cause. Brady further assumes no liability arising out of the application or use of any product or system described, herein; nor any liability for incidental or consequential damages arising from the use of this document. Brady disclaims all warranties of merchantability of fitness for a particular purpose.
Brady reserves the right to make changes without further notice to any product or system described herein to improve reliability, function, or design.
Copyright and Trademarks

Trademarks

Trademarks
BBP®33 is a registered trademark of Brady Worldwide, Inc.
Microsoft, Windows, Excel, Access and SQL Server are registered trademarks of Microsoft Corporation.
Lotus 1-2-3 is a registered trademark of Lotus Development Corporation.
All brand or product names referenced in this manual are trademarks (™) or
registered trademarks (
®
) of their respective companies or organizations.
BBP
®
iii

Brady Warranty

Trademarks
Brady Warranty
Our products are sold with the understanding that the buyer will test them in actual use and determine for him or herself their adaptability to his/her intended uses. Brady warrants to the buyer that its products are free from defects in material and workmanship, but limits its obligation under this warranty to replacement of the product shown to Brady’s satisfaction to have been defective at the time Brady sold it. This warranty does not extend to any persons obtaining the product from the buyer.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND OF ANY OTHER OBLIGATIONS OR LIABILITY ON BRADY’S PART. UNDER NO CIRCUMSTANCES WILL BRADY BE LIABLE FOR ANY LOSS, DAMAGE, EXPENSE OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING IN CONNECTION WITH THE USE, OR INABILITY TO USE, BRADY’S PRODUCTS.
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BBP®33 Agency Compliance and Approvals

BBP®33 Agency Compliance and Approvals

United States

FCC Notice-US Only

Warning: This equipment generates, uses and can radiate radio frequency energy. If not installed and used in accordance with the manufacturer’s instructions, it may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart B of Part 15 of the FCC rules, which are designed to provide reasonable protection against interference when operating in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case required corrective measures will be at the owner’s expense. The user is cautioned that any changes or modifications not expressly approved by Brady Worldwide, Inc. could void the user’s authority to use the equipment.

Canada

Europe

ICES-003 Class A Notice, Classe A

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numerique de la classe A respecte toutes les exigences du Reglement sur le material broilleur du Canada.
Europe
Warning – This is a Class A product. In a domestic environment this product may
cause radio interference, in which case the user may be required to take adequate measures.

RoHS Directive 2002/95/EC

This statement clarifies Brady’s product compliance with the European Union’s Directive 2002/95/EC, Restriction of Hazardous Substances.
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v

Safety and Environment

Precautions

Safety and Environment
Please read and understand this manual before using the BBP®33 Sign & Label Printer for the first time. This manual describes all of the main functions of the
printer.
Precautions
Before using the
Read all instructions carefully before operating the printer and prior to performing any procedure.
Do not place the unit on an unstable surface or stand.
Do not place anything on top of the unit.
Keep the top clear of obstructions.
Always use the printer in a well ventilated area. Do not block the slots and opening on the unit, which are provided for ventilation.
Only use the power source indicated on the rating label.
Use only the power cord that comes with the unit.
Do not place anything on the power cord.
printer
, please note the following precautions:
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Technical Support and Registration

Repair and Return

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vii

Overview

Keypad and Button Actions

Overview

About this Document

Conventions

The purpose of this guide is to provide information and instructions on using the
®
33 Sign & Label Printer.
BBP
When using this document, it is important that you understand the conventions used throughout the manual.
All User actions are indicated by
References to menus, dialog boxes, button and screens are indicated by Italics text.
See
Graphic callouts are numbered with the procedure "step number" to which they
“Keypad and Menu Functions” on page 1-3
menus and controls.
refer (i.e., if Step 3 refers to a callout in the graphic, the step text will
[3]
indicate in the order in which they are referenced in the text,
and the callout will indicate 3). Otherwise, callouts are numbered
Keypad and Button Actions
Press the following to use the keypad and user interface buttons (for more detail, see “Keypad and Menu Functions” on page 1-3):
Icon Description
Scroll through menus.
Select options or go to a submenu.
Power button.
Bold text.
for a description of the
Feed media.
Select from menu options.
viii BBP®33 Sign & Label Printer
User’s Manual
Contents
1 - Introduction
2 - Printer Set Up
Copyright and Trademarks ......................................................................................iii
Brady Warranty ..........................................................................................................iv
®
BBP
33 Agency Compliance and Approvals...........................................................v
Safety and Environment............................................................................................vi
Technical Support and Registration .......................................................................vii
Overview...................................................................................................................viii
Features and Functions ......................................................................................... 1-1
Compatible Applications........................................................................................ 1-2
System Specifications............................................................................................ 1-2
Keypad and Menu Functions................................................................................. 1-3
User Interface .................................................................................................... 1-3
Display Screen .................................................................................................. 1-4
Ready Mode................................................................................................ 1-4
Menu Selection Mode ................................................................................. 1-5
User Interface Menu Structure . ......................................................................1-6
Unpack and Set up Printer ..................................................................................... 2-1
What’s in the Box .............................................................................................. 2-1
System Components ......................................................................................... 2-2
Set up the Printer .............................................................................................. 2-3
Connect Printer Power ................................................................................ 2-3
Install or Change Supplies .......................................................................... 2-4
Feeding and Cutting Label Stock ...................................................................... 2-8
Print Two-sided Sleeve Material............................................................................ 2-9
System Power ....................................................................................................... 2-11
Starting Printer ................................................................................................ 2-11
Powering Off the Printer .................................................................................. 2-11
Rebooting the Printer ...................................................................................... 2-11
Connect Printer to a PC via USB......................................................................... 2-12
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Brady Network Cards............................................................................................ 2-13
LED Light ......................................................................................................... 2-13
Supported Networks ........................................................................................ 2-13
Installing a Brady Network Card ...................................................................... 2-14
Install Ethernet (first time).......................................................................... 2-15
Install Additional PC’s using Brady Network Card Utility ........................... 2-24
Install USB Driver (only) ............................................................................ 2-29
Troubleshooting Brady Network Card .............................................................2-34
Ethernet Connection Failed ....................................................................... 2-34
USB Connection Failed .............................................................................2-35
Using Brady Network Card Configuration Utility .............................................. 2-36
General Settings........................................................................................ 2-36
Network Settings .......................................................................................2-37
Firmware Upgrade/Factory Reset .............................................................2-38
Upgrade Firmware .............................................................................. 2-38
Factory Reset .....................................................................................2-41
3 - User Interface Menu
Print Energy............................................................................................................. 3-3
Print Speed .............................................................................................................. 3-4
Cut Settings ............................................................................................................. 3-4
Mirror Print Settings................................................................................................3-5
Offset........................................................................................................................ 3-5
Language .................................................................................................................3-6
Units .........................................................................................................................3-6
Contrast ...................................................................................................................3-7
Standby Interval ......................................................................................................3-7
Date & Time .............................................................................................................3-8
Connection ..............................................................................................................3-8
Restore Defaults...................................................................................................... 3-9
Import ..................................................................................................................... 3-10
Graphics .................... ......................................................................................3-10
Fonts ......................... ......................................................................................3-11
Delete .....................................................................................................................3-12
Delete Graphics ............................................................................................... 3-12
Delete Fonts .................................................................................................... 3-12
Password Protection ............................................................................................3-13
Enable Protection ............................................................................................ 3-13
Change Password ........................................................................................... 3-14
Upgrade from PC................................................................................................... 3-15
Upgrade from USB Flash Drive............................................................................ 3-16
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Diagnostics............................................................................................................ 3-17
Enter Diagnostic Mode .................................................................................... 3-17
Sensors ..................... ...................................................................................... 3-17
Print Engine Base (PEB) Settings............................................................. 3-17
Sensor Conditions..................................................................................... 3-18
Analog Readings....................................................................................... 3-19
Copy Error Logs .............................................................................................. 3-20
Printer Error Log........................................................................................ 3-20
Script Error Log ......................................................................................... 3-20
USB Test ......................................................................................................... 3-21
USB Flash Drive Test................................................................................ 3-21
USB Type-B Cable Test............................................................................ 3-21
Keyboard Setup .............................................................................................. 3-22
Info ............................ ...................................................................................... 3-22
Advanced Diagnostics ......................................................................................... 3-22
4 - Maintenance
Printer Maintenance................................................................................................ 4-1
Removing Power and Media from Printer ......................................................... 4-1
Cleaning the Printer .......................................................................................... 4-3
Remove Dust .............................................................................................. 4-3
Clean Printer and Keypad Residue............................................................. 4-4
Clean LCD Screen ...................................................................................... 4-4
Clean Auto-Cutter Blade ............................................................................. 4-5
Clean Sensors............................................................................................. 4-7
Clean Tape Entrance .................................................................................. 4-8
Cleaning the Cutter Blade Exit Area ........................................................... 4-9
Clean Printhead ........................................................................................ 4-10
Replacing the Media Wiper ............................................................................. 4-11
Clearing Jams ................................................................................................. 4-12
Replacing/Adjust Media End Caps .................................................................. 4-12
5 - Troubleshooting
Messages................................................................................................................. 5-1
Printing Errors ................................................................................................... 5-1
Hardware Errors ................................................................................................ 5-2
Media Errors ...................................................................................................... 5-3
Ribbon Errors .................................................................................................... 5-3
A - Supported Scripting Languages
ZPL Supported Commands....................................................................................A-1
jScript Supported Commands ...............................................................................A-5
DPL Supported Commands ...................................................................................A-7
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1 Introduction

Thank you for purchasing the BBP®33 Sign & Label Printer 4" mono-color peripheral printer. This compact, easy-to-operate thermal transfer printer is a stand-alone that easily connects to your computer for printing labels that you produce using LABELMARK™, labeling software. Media and ribbons from Brady Corporation are programmed to work specifically with the printer.

Features and Functions

The following are just some of the features that make this system so easy to use and ready to meet your label-printing requirements:
Small, lightweight (approximately 11 lbs [4.9 kg]) unit, ready for your desktop.
A variety of media colors, styles and materials and a wide range of single-color ribbons.
Smart-cell technology that works intelligently with Brady consumables.
Easy loading media and ribbon supplies.
Continuous and die-cut media in a variety of high-performance materials.
Maximum print speed of 4 ips.
300 dpi (11.8 dot/mm) print resolution.
USB device ports.
Optional Wireless capability.
Ability to print from Tape and Label Software.
Scalable True Type Fonts.
Built-in autocutter.
LED display screen to view system status and set printer defaults and options.
LABELMARK™ Label Design Software and MARKWARE™
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1-1

Compatible Applications

Compatible Applications
The BBP®33 Sign & Label Printer is compatible with the following software applications:
When used with one of these software packages, the printer will automatically recognize all enabled and compatible media.
Note: Only BBP®33 supplies will work with this printer.

System Specifications

LABELMARK™ Label Design Software
MARKWARE™ Tape and Label Software
Weight
Dimensions
Operating Temperature
Relative Humidity
Storage
Volta g e
Print Resolution
Output media size
: 11 lbs (4.9 kg)
(stored): 8.9 in. x 12.0 in. x 9.5 in. (22.6 cm x 30.5 cm x 24.1 cm)
: 50 to 104°F (10-40°C)
: 10% to 80% RH non-condensing
: -4 to 122°F (-20 to 50°C) at 15% to 90% RH non-condensing
: 90 to 264 VAC, 47 to 63 Hz
: 300 dpi, 11.8 dot/mm
: up to 4 in. (101.6 mm) wide
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Keypad and Menu Functions

4
5
1
2
3
The following describes the keys, buttons and display screen that are used to
®
navigate through and use the BBP

User Interface

The user interface (UI) contains the keypad and buttons for using the printer. The main functions are as follows:
Item # Icon Description
1
2
Feed: Feeds the labels through the printer to the next notch
on the liner. Feeds a full label for die cut; 0.5-inch (12.7 mm) for continuous.
Keypad:
•Press Tor S to move through primary menu.
•Press W to exit or move up a menu.
•Press X for menu support functions.
33 Sign & Label Printer system.
Keypad and Menu Functions
User Interface
• Press to accept a selection or move through submenus.
3
4
5
-- Display Screen: See “Display Screen” on page 1-4 for
details.
Power Button: Turns the printer on and off.
Menu: The display screen.
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Keypad and Menu Functions
1
2
3

Display Screen

Display Screen
The display screen has two modes:
Ready Mode
The printer has three ready modes (see “Connection” on page 3-8 for more detail):
•Initializing
•Ready
Ready - USB Only
The table describes the display screen when in idle (Ready) mode.
Item # Condition Description
1
Printer Status
Ready Mode
and estimated remaining ribbon. Also indicates the media and ribbon installed.
Menu Selection Mode
printer information, perform input and output operations and perform diagnostics.
: Indicates printer status and displays estimated remaining media
: Lets you configure system defaults, view and set
Displays the online printer status.
2
3
Media Status
Ribbon Status
Displays media part number and estimated amount of remaining media.
Displays ribbon part number and estimated amount of remaining ribbon.
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Keypad and Menu Functions
Display Screen
Menu Selection Mode
The table describes the main options of the display screen when in menu selection mode. See “User Interface Menu Structure” on page 1-6 for a list of all the menu options.
Menu Item Description
Cut Media
Used to automatically cut the media.
Status Info
Output Settings
Printer Settings
Too ls
USB Flash Drive
Options to display or print status and configuration information, font list and/or graphic list.
Indicates print energy, print speed, cut status and mirror print settings.
Options to set up printer defaults for language, units, contrast, standby interval, date and time (clock) and restore defaults.
Options to import or delete graphics and fonts, upgrade from a PC or USB device, perform diagnostics, enable password protection or change a password.
Accesses label script files.
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Keypad and Menu Functions
Display Screen
User Interface Menu Structure
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2 Printer Set Up

Unpack and Set up Printer

Carefully unpack and inspect the printer surfaces (interior and exterior) and the labeling system for possible damage during shipping.
Note: Be sure to remove any transportation protection from around the printhead and inside the enclosure cover.

What’s in the Box

BBP®33 Sign & Label Printer
Power Cord
USB Type B Cable
Printed Quick Start Guide
Product CD including: electronic Quick Start Guide, electronic User’s Manual, BPL Programmer’s Manual and web links
Windows Printer Driver CD
Cleaning Kit (Cat # B31-CCT), not available in all regions - includes foam swabs, adhesive scraping tool, plastic bottle
Note: Please keep the original packaging, including the box, in case the printer must be returned.
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Unpack and Set up Printer
7
2
5
10
4
9
6
1
3
11
12
8
13

System Components

System Components
1 Enclosure Cover 2 Label Exit/Auto Cutter* 3 Media Guides 4 Media 5 Ribbon Cartridge 6 Ribbon Cover 7 Ribbon Cartridge Latch 8 Brady Network Card 9 Expansion Ports 10 Media Wiper 11 Power Button 12 Media Bridge* 13 Ribbon Cover Latch
*See User’s Manual for component descriptions.
Figure 2-1. Printer Components
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Set up the Printer

1
Connect Printer Power
To setup the printer:
1. Plug the power cord [1] into the printer at the location shown.
2. Plug the other end of the power cord into an AC power outlet. The printer
automatically turns on and displays the printer status and the size and color of the currently installed media.
Unpack and Set up Printer
Set up the Printer
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Unpack and Set up Printer
3
2
Set up the Printer
Install or Change Supplies
The media and ribbon supply cartridges use a “smart cell” to define and track the supply information. The system automatically recognizes the supply information for the installed media and ribbon.
Note: The printer can be either on or off when changing supplies.
To install or change ribbon:
1. To remove ribbon, open the enclosure cover.
2. Release the latch on the ribbon cover [2] and swing open.
3. Release the ribbon cartridge latch [3] and lift the ribbon cartridge up and out.
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Unpack and Set up Printer
4
Set up the Printer
4. Place ribbon cartridge with ribbon over print head [4] and the product label
toward machine, then snap into place.
5. Close and latch the ribbon cover.
6. Close the enclosure cover.
7. If printer was off, press . The system detects the media and ribbon colors
and sets the amount of remaining supplies.
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Unpack and Set up Printer
2
Set up the Printer
To install or change media:
1. Open the enclosure cover.
2. Release the latch on the ribbon cover [2] and swing open.
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Unpack and Set up Printer
3
7
4
6
Set up the Printer
3. If engaged, swing yellow media wiper [3] to the back.
4. Slide yellow media guides [4] to full-open.
5. Remove existing media, if installed, by pulling cartridge from printer.
6. Insert media cartridge until spindle ends rest in slots of media holder [6].
Media unwinds from the top of the roll and the smart cell should be on the left side of the spindle.
7. Feed media from top of roll until it sits just past the black rubber roller.
8. Close media guides until they touch edge of media liner with media under the
guides.
9. Move media wiper into position so it rests on media.
Note: Not all media requires the use of the media wiper. Engage the media wiper only if continuous media is installed.
10. Close and latch ribbon cover.
BBP®33 Sign & Label Printer
11. Close the enclosure cover.
12. If printer was off, press . The system detects the installed supplies and
indicates the amount of remaining supplies on the display screen.
User’s Manual
2-7
Unpack and Set up Printer

Feeding and Cutting Label Stock

Feeding and Cutting Label Stock
Use this procedure to advance the media to the cut position, and (optionally) cut the media.
Note: For die-cut media, the media is advanced to the cut position which is the next die-cut label. For continuous media, the media advances until you release the Feed button.
To feed and cut the label stock:
1. With printer power on, press and hold Feed until the length of media
you want exits the printer.
2. To cut the media:
a. Press to go to the navigation menu.
b. Press S or T to scroll to Cut Media, then press . The media is cut.
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Print Two-sided Sleeve Material

6
Print Two-sided Sleeve Material
When printing two-sided sleeve material, side one is loaded and printed directly from the roll. To print side two, the material is cut at the end of the job, then loaded from the back of the printer.
A media bridge holds the two-sided material above the the tape roll. The two­sided material lays across the bridge to enter the tape entrance ramp. When done, the bridge is raised and snaps into the enclosure cover.
To setup the media bridge:
1. Print side one of the two-sided markers.
2. When the job is done, cut the printed markers.
Note: Use scissors or auto-cutter to cut the markers.
3. Open the enclosure cover and ribbon cover.
4. Disengage the yellow wiper arm.
5. Back the media out of the printer but do not remove the media roll.
Feeding and Cutting Label Stock
Note: The media roll must remain in the media slot or the printer will indicate a tape out condition.
6. Flip the media bridge down so it lays over the roll of tape [6].
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Print Two-sided Sleeve Material
11
Feeding and Cutting Label Stock
Note: Make sure you place the edge for the starting (1st) label into the printer first.
7. From the back of the printer, feed the edge of the marker between the enclosure cover and the printer
as follows:
through the slot
Starting marker (1st printed label) through slot first
Printed side down
8. Lay the markers over the media bridge and feed the markers to the top of the black roller ~.25 in. (6.35 mm) from the exit.
9. Close the ribbon and enclosure covers and print side two of the markers.
10. When the job is complete, open the enclosure and ribbon covers.
11. Lift the media bridge [11] up and snap into place on the enclosure cover.
12. Close the enclosure cover.
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System Power

These procedures describe how to power-up the printer when starting from a non­powered state (i.e., printer has been unplugged) and how to remove power from the printer.
Note: With power removed (i.e., printer disconnected from power source), the system clock retains its settings for about 30 days.

Starting Printer

To start printer from a cold state
system automatically recognizes the supply information for the installed media and ribbon and the display panel indicates
System Power

Rebooting the Printer

: Plug the printer into a power source. The
Ready
.
Note: The time.
To turn on the backlight
backlight for the display panel turns off after a pre-defined period of

Powering Off the Printer

When the system is shut down, the display turns off.
To completely remove printer power:
1. Disconnect the power cord from the printer.
To perform a soft power down:
1. Press and release . The screen goes blank and the backlight goes off.
Rebooting the Printer
Use this procedure to reboot the printer (e.g., if the screen freezes).
To reset the printer:
1. Press and hold for at least 5 seconds. The system performs the initialization process and restarts the printer.
2. When the Ready displays, you can continue printing your labels.
: Press any button.
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Connect Printer to a PC via USB

Rebooting the Printer
Connect Printer to a PC via USB
To use your PC with the BBP®33 Sign & Label Printer, you must have the USB device driver installed on your PC.
Note: See “Compatible Applications” on page 1-2 for a list of software applications
that are compatible with the BBP documentation for instructions about installing and using the software.
To install the USB device driver:
1. Go to “Install USB Driver (only)” on page 2-29.
®
33. Refer to your labeling software
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Brady Network Cards

Supported

LED Light

Networks
LED Light
Brady Network Cards

Supported Networks

The changing colors of the LED light on the Brady Network Card signifies the following:
Color Status
Solid Green Card is functioning normally, status is OK. Blinking Orange The firmware is corrupted and it needs to be upgraded. Use the
Brady Network Card Configuration Utility to upgrade the firmware (see “Firmware Upgrade/Factory Reset” on page 2-38 for
information on downloading new firmware.) Blinking Green Firmware upgrade is in progress. Solid Red Card failure. There is no communication between the Brady
Network Card and the printer. Contact your system administrator. Blinking Red An error is detected in the current operation of the Brady Network
Card. Check the current operation.
Supported Networks
The name on the barcode label of your network card indicates which networks the specific card supports.
Name Networks Supported
NET-BT-WIFI-LAN Bluetooth, WiFi, and Ethernet NET-WIFI WiFi and Bluetooth ONLY
NET-BT Bluetooth ONLY NET-LAN Ethernet ONLY
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Brady Network Cards

Installing a Brady Network Card

Installing a Brady Network Card
If your Brady printer is equipped with a Brady Network Card (Ethernet), you can configure the printer to run as a local printer (physically attached to your PC via a USB cable) and as a network (shared) printer through Ethernet.
To establish the printer as a network printer, you must configure the Brady Network Card to recognize and work with your networks. The Brady Printer Drivers CD contains the installation wizards for the Brady printer drivers and also the Brady Network Card configuration. The printer drivers and Brady Network Card drivers can also be downloaded from the Brady website at
www.bradyid.com.
The network card installation and configuration wizard identifies the following installation scenarios:
Ethernet (first time)
Additional PC’s
•USB Driver
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Brady Network Cards
Installing a Brady Network Card
Install Ethernet (first time)
Use this installation process:
if you have just purchased the printer and are setting it up for the first time.
if you intend to send print jobs to the printer from a PC using Ethernet or over a LAN network.
To activate the Ethernet connection:
1. Make sure your printer and your PC are not connected with a USB cable.
2. Insert the Brady Printer Drivers CD into your computer CD drive. The installation wizard launches automatically.
3. Turn the printer on.
4. Click printer model you are installing, then click Next.
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Brady Network Cards
Installing a Brady Network Card
5. If your printer and PC are still connected with a USB cable, disconnect it now,
6. Click First time install for network driver (default), then click Next.
then click Next.
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Brady Network Cards
Installing a Brady Network Card
7. Verify that your printer printer is powered on and the Brady Network Card LED is solid green.
8. Connect the printer to your PC with a USB cable.
9. If the Found New Hardware Wizard displays, continue with the next step, otherwise skip to Step 16.
10. Click Yes, now and every time I connect a device radio button, then click Next.
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Brady Network Cards
Installing a Brady Network Card
11. Click the radio button Install software automatically (Recommended), then
12. When the installation is complete, click Finish to close the wizard, then click
click Next.
Next.
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Brady Network Cards
Installing a Brady Network Card
13. Click the radio button for Ethernet, then click Next.
14. In the Printer Description field, enter an easy-to-identify name/description for this network connection. You can use any alphanumeric characters.
15. In the Network Address Type field, choose the default DHCP protocol.
Note: If you choose Static, you must enter the IP Address, Subnet Mask and Default Gateway fields.
16. Click Next.
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Brady Network Cards
Installing a Brady Network Card
17. Verify that your printer and PC are connected to the same network, then click
Next.
Note: To verify that your printer and PC are on the same network, see the
connection guidelines shown below.
Figure 3. Network Connections
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Brady Network Cards
Installing a Brady Network Card
18. When the Ethernet connection is successful, the Bonjour Printer Wizard launches automatically. Click Next.
Note: The Bonjour program is designed to establish and monitor network printers. The Bonjour Printer Wizard establishes your Brady printer as a network printer.
19. Read the Apple End User License Agreement, then click I accept the terms
BBP®33 Sign & Label Printer
in the license agreement and click Next to continue.
User’s Manual
2-21
Brady Network Cards
Installing a Brady Network Card
20. Click the assigned network printer name, then click Next.
Note: For easier identification, the name or description you assigned in Step
14. displays in the lower left corner of the screen.
21. In the Manufacturer field, click Brady (the manufacturers are listed in
alphabetical order).
22. In the Model field, click the printer to install, then click Next.
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Brady Network Cards
Installing a Brady Network Card
23. When the Bonjour Printer wizard completes, click Finish.
24. When the Brady Printer Installation is completed click Finish to exit the wizard.
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Brady Network Cards
Installing a Brady Network Card
Install Additional PC’s using Brady Network Card Utility
Use this installation process if your printer has been configured previously but you now want to use another PC to send print jobs to the printer.
Note: Your additional PC must be on the same network as the printer. If not, it will not be detected during installation.
Once the Brady Network Card has been configured for Ethernet, you can install those network drivers on additional PC’s.
1. Insert the Brady Universal Printer Driver CD into your computer CD drive. The
2. Click the printer model you are installing, then click Next.
installation wizard launches automatically.
3. Click Install network driver for additional PC’s, then click Next.
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Brady Network Cards
Installing a Brady Network Card
4. Verify that the printer is powered on and the Brady Network Card is functioning properly (green light is on), then click Next. The Bonjour wizard lauches automatically.
Note: The Bonjour program is designed to establish and monitor network printers. The Bonjour Printer Wizard establishes your Brady printer as a network printer.
5. Click Next.
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Brady Network Cards
Installing a Brady Network Card
6. Read the Apple End User License Agreement, then click I accept the terms
7. Click Next to continue.
in the license agreement.
8. Click the assigned network printer name.
Note: For easier identification, the name or description you assigned previously displays in the lower left corner of the screen.
9. Click Next.
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Brady Network Cards
Installing a Brady Network Card
10. In the Manufacturer field, click Brady (the manufacturers are listed in alphabetical order).
11. In the Model field, click the printer to install, then click Next.
12. If Brady cannot be found in the Manufacturer field, click Have Disk.
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Brady Network Cards
Example
Installing a Brady Network Card
13. Browse the supplied CD and locate the .INF file for your printer model. The
example screen shows the .inf file for installing a BBP33 printer.
14. When the Bonjour Printer wizard completes, click Finish.
15. When the Brady Printer Installation is completed, click Finish to exit the
wizard.
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Brady Network Cards
Installing a Brady Network Card
Install USB Driver (only)
Use this installation process if you intend to send print jobs to the printer from a PC using USB cable only.
This procedure installs the printer driver for your Brady printer and installs the Brady Network Card (BNC) configuration utility.
To install the printer driver and the BNC Configuration Utility:
1. Make sure your printer and your PC are not connected with a USB cable.
2. Insert the Brady Printer Drivers CD into your computer CD drive. The installation wizard launches automatically.
3. Turn the printer on.
4. Click the printer model you are installing, then click Next.
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Brady Network Cards
Installing a Brady Network Card
5. If your printer and PC are still connected with a USB cable, disconnect it now,
6. Click the radio button to Install USB Driver Only, then click Next.
then click Next.
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Brady Network Cards
Installing a Brady Network Card
7. Connect the printer to your PC with a USB cable.
8. If the Found New Hardware Wizard displays, continue with the next step, otherwise skip to Step 10.
9. Click the radio button Yes, now and every time I connect a device, then click Next.
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Brady Network Cards
Installing a Brady Network Card
10. Click the radio button Install software automatically (Recommended), then
11. When the install is complete, click Finish to close the wizard, then click Next.
click Next.
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Brady Network Cards
Installing a Brady Network Card
12. When the Brady Network Card Configuration Utility and USB Driver are successfully installed, click Finish.
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Brady Network Cards

Troubleshooting Brady Network Card

Troubleshooting Brady Network Card
Ethernet Connection Failed
If Ethernet connection fails, an error message displays. The Ethernet connection can fail if the PC and printer are not on the same network.
1. Click Back.
2. Verify that your printer and PC are connected to the same network (see the connection diagram in Figure 3 on page 20).
3. Click Next to continue with installation.
Note: If the same network has been selected and the connection still fails, your PC and printer may be on different subnets, or a firewall is blocking the connection. In this case, contact your network administrator.
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USB Connection Failed
The USB connection could fail for two reasons:
The printer is powered OFF.
The USB cable is not connected.
If the connection fails:
1. Click Back.
2. Power ON the printer and connect the USB cable.
3. Click Next to try again.
Brady Network Cards
Troubleshooting Brady Network Card
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Brady Network Cards

Using Brady Network Card Configuration Utility

Using Brady Network Card Configuration Utility
When the network drivers are installed, a configuration utility is also installed and is automatically placed in Programs under the Start button of your Windows program. Use the configuration utility to adjust or change the configuration you initially installed.
To access the utility:
1. Choose Start>Programs>Brady>Brady Network Card>Brady Network Card Configuration Utility. One dialog box iswith multiple tabs is displayed.
General Settings
On the General Settings tab, the model number of the Brady Network Card is identified and the previously defined connections listed.
To change the status of each supported configuration:
1. Click the Enabled/Disabled button to change the current state of the connection.
2. Click OK to accept changes and exit the dialog box.
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Brady Network Cards
Using Brady Network Card Configuration Utility
Network Settings
The Network Settings tab displays the unique name you gave to the printer and the Address Type used by it. DHCP is the recommended setting.
Note: If Static is selected, you must enter the IP Address, Subnet Mask, and Default Gateway.
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Brady Network Cards
Using Brady Network Card Configuration Utility
Firmware Upgrade/Factory Reset
You can upgrade your Brady Network Card through the Firmware Upgrade/ Factory Reset tab of the Configuration Utility.
Upgrade Firmware
To upgrade firmware:
1. Access the Brady website at www.bradyid.com.
2. Click Customer & Tech Support
3. Under Product & Software Downloads, click the the Brady Network Card firmware upgrade.
4. In the list presented, select the upgrade you want to download, then click
BEGIN DOWNLOAD.
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Using Brady Network Card Configuration Utility
5. On the File Download screen, click Save.
6. Using standard Windows procedures, determine the directory where you want to save the download data.
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Brady Network Cards
Using Brady Network Card Configuration Utility
7. On the Firmware Upgrade tab of the Configuration Utility screen, click
Browse.
8. Find the directory in which you saved the download ZIP file, then click Open.
9. On the Firmware Upgrade/Factory Reset tab, click Upgrade. The upgrade
program information is automatically installed on your system.
10. Click OK to accept changes and exit the dialog box.
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Brady Network Cards
Using Brady Network Card Configuration Utility
Factory Reset
To return all settings to the original Factory settings (defaults):
1. On the Firmware Upgrade/Factory Reset tab of the Configuration Utility, click Reset to Factory Defaults. A warning message displays indicating all previous defined settings will be removed.
2. Click OK on the warning message.
3. Click OK on the dialog box to accept the changes and exit the dialog box. The previous settings are removed.
4. You can now reconfigure the network and card configurations.
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3 User Interface Menu

The User Interface (UI) menu provides feedback and also allows you to access and change printer settings, printer status and tools. A 5-way navigation keypad lets you navigate through the menu structure to choose the option(s) you want.
In Ready mode, the UI menu indicates material and ribbon. menu. Navigation is divided into 6 major functions:
Cut Media
Status Info
Output Settings
Printer Settings
Tools
USB Flash Drive
Cut Media
Selecting Cut Media from the menu sends a signal to the printer telling it to cut the media.
To set the cut option:
1. Press to go to the navigation menu. Cut Media is the first option.
printer status and displays estimated remaining
In Menu Selection mode, the display changes to a navigation-type
2. When you are ready to cut, press . The printer cuts at the current position of the
3. When done, press W to exit to the main menu.
BBP®33 Sign & Label Printer
media.
Note: The menu stays on Cut Media until you exit the menu.
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3-1
Status Info
Status Info
Status Info includes information about the printer configuration and fonts. From this menu, you can also print a configuration label, font list or graphics list.
To view system information:
Note: Press W to exit a menu at any time.
1. Press to go to the navigation menu.
2. Press S or T to scroll to Status Info, then press .
3. Press S or T and choose from one of the following options, then press :
Note: For print options, use continuous media to get the best results.
Info: Displays the current application and firmware version.
Print Configuration: Prints current printer configuration.
Show Font List: Displays list of available fonts. The list is not
displayed in individual font styles.
Print Font List: Prints list of available fonts in their own font style.
Show Graphics List
Print Graphics List
picture of the actual graphic.
4. When done, press W twice to exit to the main menu.
: Displays list of imported graphics.
: Prints list of imported graphics. Does not print a
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Output Settings
CAUTION!
Output Settings let you set the print energy and print speed. You can also set when you want to cut the label, set mirror printing on or off and change the horizontal and vertical offset.
Note: If password protection has been implemented, you will need to enter the password to have access to these functions.

Print Energy

Optional print energy settings are set automatically by the smart cell for the installed media and should only be changed if you are experiencing problems. For example, if your printing is spotty, you may want to increase the print energy to make sure more of the ribbon ink transfers to the label. However, if your ribbon is sticking or tearing during printing, the heat energy may be too high and should be reduced.
Output Settings
Print Energy
Constantly printing at high energy levels may cause printer jams or other printing errors and may reduce the overall life of your printhead.
To adjust the print energy:
1. Press to go to the navigation menu.
2. Press S or T to scroll to Output Settings.
3. Press to go to the submenu.
4. Press T to scroll to Print Energy, then press .
5. Press S or T to increase or decrease the print energy setting.
6. When done, press W twice to exit to the main menu.
Note: The selected print energy setting will stay in effect for all subsequent print jobs with the currently installed media. When new media is installed, the print energy level is reset to the default setting. The print energy level is also reset by rebooting the system.
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Output Settings

Cut Settings

Print Speed

Print speed lets you adjust the speed setting from 1 to 4 inches per second (ips). Optimal print speed settings are set automatically by the smart cell for the installed media and should only be changed if you are experiencing problems. For example, you can change print speed if you want to print graphics or other densely populated labels more slowly to ensure complete coverage.
To set the print speed:
1. Press to go to the navigation menu.
2. Press S or T to scroll to Output Settings, then press .
3. Press T to go to Print Speed, then press .
4. Press S or T to select the print speed you want (choose between
1- and 4-ips).
5. Press to accept the change and return to the submenu.
6. When done, press W twice to exit to the main menu.
Cut Settings
These settings define when the printer expects to cut labels in a print job. Depending on the selected cut settings, the printer advances the label to cut between labels, at the end of the job, or never.
To set the cut option:
1. Press to go to the navigation menu.
2. Press S or T to scroll to Output Settings, then press .
3. Press T to scroll to Cut, then press .
4. Press S or T to select the cut option you want:
Note: The media advances to the selected position and is automatically cut and ejected.
5. Press to accept the change and return to the submenu
6. When done, press W twice to exit to the main menu.
Label
= between labels
Job
= end of job
Never
= do not cut
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Mirror Print Settings

Use this procedure to print labels suitable for reading in a mirror or through the back of the label.
To set the mirror-image option:
Note: Mirror print settings are in effect only during the current print job. When the print job is complete, the printer returns to the default setting.
1. Press to go to the navigation menu.
2. Press S or T to scroll to Output Settings, then press .
3. Press T to scroll to Mirror Print, then press .
4. Press S or T to select On or Off.
5. Press to accept the change.
6. When done, press W twice to exit to the main menu.
Output Settings

Offset

Offset
Offset is a value that will move the image from its "nominal" position on the label slightly in one direction or another. Adjusting the offset is typically used to do a fine adjustment of the printed image on a die-cut label, or to move the image slightly closer or further from the edge of a continuous supply.
To set the offset:
1. Press to go to the navigation menu.
2. Press S or T to scroll to Output Settings, then press .
3. Press T to scroll to Offset, then press .
4. Press S or T to select Horizontal or Vertical, then press .
5. Press S or T to adjust the offset:
Horizontal
(values ± 0.01 – 0.10).
Vertical
(values ± 0.01 – 0.10).
6. Press to accept the change.
7. When done, press W twice to exit to the main menu.
: shifts the image (printed portion of the label) to the right or left
: shifts the image (printed portion of the label) up or down
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Printer Settings

Units

Printer Settings

Language

The Printer Settings menu lets you set the default values for the printer. Defaults are common settings that are pre-assigned to make the system usable as soon as power is applied (e.g., set date and time to your local date and time). By changing the defaults, you can set the printer to your specific requirements.
Any defaults set here will stay in effect even when power is removed from the printer, and also during upgrades.
Note: If password protection has been implemented, you will need to enter a password to have access to these functions.
To change language setting:
Units
1. Press to go to the navigation menu.
2. Press S or T to scroll to Printer Settings, then press .
3. Press T to scroll to Language, then press .
4. Press S or T to scroll to the language you want.
5. Press to accept the change. It takes a few moments for the settings to take effect.
6. When done, press W twice to exit to the main menu.
To change unit setting:
1. Press to go to the navigation menu.
2. Press S or T to scroll to Printer Settings, then press .
3. Press T to scroll to Units, then press .
4. Press S or T to select Inches or Millimeters.
5. Press to accept the change.
6. When done, press W twice to exit to the main menu.
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Contrast

To set the contrast:
1. Press to go to the navigation menu.
2. Press S or T to scroll to Printer Settings, then press .
3. Press T to scroll to Contrast, then press .
4. Press S or T to increase or decrease the contrast setting. Contrast values
are between 1 and 20.
5. Press to accept the change.
6. When done, press W twice to exit to the main menu.

Standby Interval

Printer Settings
Standby Interval
The standby interval time determines when the navigation menu will go into standby mode after a period of inactivity. The standby interval turns off the backlight on the display.
To set the standby interval:
1. Press to go to the navigation menu.
2. Press S or T to scroll to Printer Settings, then press .
3. Press T to scroll to Standby Interval, then press .
4. Press S or T to choose between 1 to 4 minutes.
5. Press to accept the change.
6. When done, press W twice to exit to the main menu.
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Printer Settings

Connection

Date & Time

The Date & Time menu lets you change the date and time format (i.e., 12-hour or 24-hour clock). Use the same steps to change any of the submenu options.
To change date & time options:
1. Press to go to the navigation menu.
2. Press S or T to scroll to Printer Settings, then press .
3. Press T to scroll to Date & Time, then press .
4. Press S or T to choose the option you want to change (i.e., Date, Time or
Format), then press .
5. Use the S or T arrows to select and change the selection, then press .
6. Continue to select options you want to change, using the arrow keys and
pressing to accept the changes.
7. When done, press W repeatedly to exit to the main menu.
Connection
The printer has three ready modes:
Initializing
(BNC) module has not yet been established.
Ready
printer is ready to print.
Ready - USB Only
module. All other functions are ready and the printer can be used. If the BNC module does not respond before the time-out, the following message will display:
available. See User's Manual for details.
Note: To view the status of the BNC card and possible corrective actions, see
“Troubleshooting Brady Network Card” on page 2-34.
: The printer is ready, but the connection to the Brady Network Card
: The printer is fully functional, the BNC module has responded and the
: The printer cannot make a connection to the BNC
Brady Network Card is not responding. USB printing is still
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Restore Defaults

Restore Defaults resets the printer to its factory settings. Once selected, it may take a few moments to restore the defaults.
1. Press to go to the navigation menu.
2. Press S or T to scroll to Printer Settings, then press .
3. Press T to scroll to Restore Defaults.
4. Press to accept.
5. When done, press W twice to exit to the main menu.
Printer Settings
Restore Defaults
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Tools

Import

Tools
Import
Import lets you add your own graphics or fonts for use on the printer.

Graphics

Use this procedure to add your own graphics for use in labels that you create on the printer.
Imported graphics must be in one of the following supported format(s) and imported from a USB flash drive.
Bitmap (.bmp)
Graphics Interchange Format (.gif)
Joint Photographic Experts Group (.jpg)
Portable Network Graphics (.png)
Note: This is a monochrome printer. Imported graphics should be black and white. Bitmap files (e.g., *.bmp, .jpg, etc.) are composed of pixels which may appear fuzzy and become distorted when they are resized.
To import a graphic:
1. Copy the desired graphic(s) to the root directory of your USB flash drive (not in a folder).
2. Connect the USB flash drive to any available USB port on the printer.
3. Press
4. Press S or T to scroll to Tools, then press .
5. Press T to scroll to Import, then press .
6. Press T to scroll to Import Graphics, then press .
7. Press T to scroll to the desired USB flash drive, then press .
8. Press S or T to scroll through the list of graphics on your USB flash drive,
then press to accept. The graphic will be imported to your printer.
Note: Only one graphic can be imported at a time.
to go to the navigation menu.
9. When done, press W repeatedly to exit to the main menu.
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Fonts

Tools
Import
Use this procedure to add your own fonts for use in your labels. Only True-Type fonts can be imported.
The following True-Type fonts are resident on the printer:
Arial
(Normal, Bold, Italic)
Courier New
Tahoma
Times New Roman
Trebuchet MS
Verdana
To import a font:
1. Copy the font(s) you want into the root directory of your USB flash drive.
2. Connect the USB flash drive to any available USB port on the printer.
(Normal, Bold, Italic)
(Normal, Bold)
(Normal, Bold, Italic)
(Normal, Bold, Italic)
(Normal, Bold, Italic)
3. Press
4. Press S or T to scroll to Tools, then press .
5. Press T to scroll to Import, then press .
6. Press T to scroll to Import Fonts, then press ..
7. Press T to scroll to the desired USB flash drive, then press .
8. Press S or T to scroll through the list of fonts on your USB flash drive, then
press to accept. The font will be imported to your printer.
9. When done, press W repeatedly to exit to the main menu.
Note: If there is not enough space available to store the imported font(s), you will have to clear some space on the system before importing any new fonts. You can clear space by deleting saved graphics or fonts.
to go to the navigation menu.
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Tools

Delete

Delete
Use these procedures to delete any of your own graphics or fonts that you previously imported.
Note: You cannot delete any of the fonts that come with the printer.

Delete Graphics

To delete a graphic:
1. Press
2. Press S or T to scroll to Tools, then press .
3. Press T to scroll to Delete, then press .
4. Press S or T to select Delete Graphics, then press .
5. Press S or T to scroll through the list of imported graphics.
to go to the navigation menu.
6. When the graphic you want to delete is highlighted, press .
7. Repeat steps 5 and 7 to delete any additional graphics.
8. When done, press W repeatedly to exit to the main menu.

Delete Fonts

To delete a font:
1. Press
2. Press S or T to scroll to Tools, then press .
3. Press T to scroll to Delete, the press .
4. Press S or T to select Delete Fonts, then press .
5. Press S or T to scroll through the list of imported fonts.
6. When the font you want to delete is highlighted, press .
7. Repeat steps 5 and 6 to delete any additional fonts.
8. When done, press W repeatedly to exit to the main menu.
to go to the navigation menu.
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Password Protection

Use this procedure to enable password protection or to change a password. Passwords can be enabled for the Output Settings or Printer Settings menus.

Enable Protection

To enable password protection:
1. Press
2. Press S or T to scroll to Tools, then press .
3. Press T to scroll to Password, then press .
4. At the prompt, enter the password by using a combination of arrow keys and
buttons, then press .
Note: The default password is DULR (down, up, left right).
to go to the navigation menu.
Tools
Password Protection
5. Press to accept Enable Protection.
6. Press S or T to select either Off or On, then press .
7. When done, press W repeatedly to exit to the main menu.
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Tools
Password Protection

Change Password

When changing the password, be sure to write down the new key combination so that you don’t forget it.
To change the password:
1. Press
2. Press S or T to scroll to Tools, then press .
3. Press T to scroll to Password, then press .
4. At the prompt, enter the password by using a combination of arrow keys and
buttons, then press .
5. Press T to select Change Password, then press .
6. At the prompt, enter a new password, then press .
to go to the navigation menu.
7. At the prompt, confirm the new password, then press .
Note: Once the new password is confirmed, it becomes the password for accessing the Output Settings and Printer Settings menus if protection is "on." It is also the password required to access the Password Protect option.
8. Press W repeatedly to exit to the main menu.
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Upgrade from PC

CAUTION!
Use this procedure to upgrade your printer to a new software or firmware version from a PC connected to the printer.
Do not interrupt power on either the printer or PC during the upgrade process.
To upgrade:
1. Before installing, verify the following:
Upgrade Utility is available on your PC or via the Brady website (see
Technical Support and Registration
Tools
Upgrade from PC
in this manual for more information).
USB cable is connected from your
Printer is
Note: If the printer driver has not been installed on your PC, you will be prompted to install the printer driver before continuing.
2. On the PC, launch the upgrade utility.
3. In the Welcome dialog, select Next.
4. In the Select your printer dialog, select your BBP
5. In the Version Confirmation dialog, click Start Upgrade.
Note: The printer restarts automatically after the upgrade is complete.
6. In the Upgrade Complete dialog, click Finish.
ON
.
BBP®33
to your PC.
®
33.
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Tools
CAUTION!

Upgrade from USB Flash Drive

Upgrade from USB Flash Drive
Use this procedure to upgrade the firmware or software from a USB flash drive that contains the upgrade. The system will support only one USB device at a time.
To upgrade software from a USB flash drive:
Do not interrupt power during an upgrade from a USB flash drive.
1. Copy the upgrade files to the root directory of your USB flash drive.
2. Connect the USB flash drive to any available USB port on the printer.
3. Press
4. Press S or T to scroll to Tools, then press .
5. Press T to scroll to Upgrade from USB, then press . The printer automatically downloads and installs the firmware/software from the root directory of the USB flash drive.
Note: During the upgrade, the screen goes blank. It may take a few moments for the upgrade to complete. When done, the printer returns to the Ready menu.
to go to the navigation menu.
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Diagnostics

Some diagnostics are not available for users. Advanced diagnostics are password protected and to be used only with Brady Technical Support. The password is assigned by Brady.

Enter Diagnostic Mode

Use this procedure to access any of the diagnostics menus.
To enter diagnostics mode:
Note: A password is required to access the Advanced Diagnostics menus.
Tools
Diagnostics
1. Press
2. Press S or T to scroll to Tools, the press to go to the submenu.
3. Press T to scroll to Diagnostics, then press to go to the diagnostics list.
4. When done, press
to go to the navigation menu.

Sensors

Print Engine Base (PEB) Settings
This procedure displays the PEB settings on the printer.
To view the PEB settings:
1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17).
2. Press to select Sensors.
3. Press to select PEB Settings. The PEB settings display results for the
following:
CutLine - Lead. Leading - Print Print - Diecut Diecut - Tapeout Rocker Steps Print - Center
to exit the test.
xxxx
xxxx
xxxx
xxxx
xxxx
xxxx
4. Press W repeatedly to exit to the main menu or to return to the PEB
BBP®33 Sign & Label Printer
Settings menu.
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Tools
Diagnostics
Sensor Conditions
This diagnostic detects the sensor conditions for ribbon motion, door, cutter, leading (edge), diecut, tapeout, wiper, and center.
Conditions are:
BL
(blocked)
Clos
(closed) or
Hom
(home position)
Eng
(engaged)
UnB
(unblocked)
To view the PEB settings:
1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17).
2. Press T to scroll to Sensor Conditions, then press . The sensor settings display results for the following:
Open
RibbonMotion Door Cutter Leading Diecut TapeOut Wiper Center
BL
Clos/Open
Hom
BL
BL
BL
Eng
BL
3. Press W repeatedly to exit to the main menu or to return to the Sensor Conditions menu.
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Diagnostics
Analog Readings
This diagnostic detects the analog readings for the diecut analog/digital converter, head voltage and thermistor temperature.
To view the analog readings:
1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17).
2. Press T to scroll to Analog Readings, then press . The readings display
for the following:
Tools
Diecut A/D Head Voltage Thermistor
xxxx
xxxx
xxxx
3. Press W repeatedly to exit to the main menu or to return to the Analog
Readings menu.
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Tools
Diagnostics

Copy Error Logs

Printer Error Log
1. Insert a USB drive into any available port on the printer.
2. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17).
3. Press T to go to Copy Error Logs, then press .
4. Press to select Printer Error Log, then press . The error log is written to the USB drive and the message Successfully Copied Error Log displays.
Note: A message will display if no USB device is detected.
5. Press W repeatedly to exit to the main menu.
6. To view the error log:
a. Remove the USB drive from the printer and insert into your PC.
b. In Windows Explorer, navigate to the USB drive and open the folder
BBP33 Error Logs.
c. Double-click the file PRINTER_ERROR_LOG.txt to view the log.
Script Error Log
1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17).
2. Press T to go to Copy Error Logs, then press .
3. Press T to go to Script Error Log.
4. Press . The error log is written to the USB drive and the message
Successfully Copied BPL Error Log and Successfully Copied SM Error Log
displays.
Note: A message will display if no USB device is detected.
5. Press W repeatedly to exit to the main menu.
6. To view the error log:
a. Remove the USB drive from the printer and insert into your PC.
b. In Windows Explorer, navigate to the USB drive and open the folder
BBP33 Error Logs.
c. Double-click either of the following files to view the logs:
BPL_ERROR_LOG.txt
SCRIPT_ERROR_LOG.txt
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USB Test

The USB test verifies that the USB ports are active. The tests can be performed with a flash drive or a type-B cable.
USB Flash Drive Test
To perform a USB test:
1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17).
2. Press S or T to go to USB Test, then press to select the test.
3. Press to start the test.
4. Insert a USB flash drive into the Lower USB port. The display indicates
DSK2: attached.
5. Remove the USB flash drive. The display indicates DSK2: removed.
6. Repeat steps 4 and 5 for the Upper USB port.
Tools
Diagnostics
7. When done, press
to exit the test.
USB Type-B Cable Test
To perform a USB test with a type-B cable:
1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17).
2. Press S or T to go to USB Test, then press to select the test. The USB
Test Status screen displays.
3. Insert a USB type-B cable from the Lower Host port to the Function port.
The display indicates LPT1: attached.
4. Remove the USB type-B cable. The display indicates LPT1: removed.
5. Repeat Steps 3 and 4 for the
6. When done, press
Upper Host port.
to exit the test.
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Tools

Advanced Diagnostics

Keyboard Setup

Info

This procedure configures the printer to use the selected regional USB keyboard.
To configure a keyboard:
1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17).
2. Press S or T to go to Keyboard Setup, then press . The list of keyboard options displays.
3. Press S or T to select the regional configuration you want, then press . The printer is configured for use with the selected keyboard.
4. Press W repeatedly to exit to the main menu.
Lists the length of label media printed, number of cuts made and the last errors displayed.
To view printer information:
1. Access Diagnostic mode (see “Enter Diagnostic Mode” on page 3-17).
2. Press S or T to go to Info, then press .
3. Press S or T to select the information you want displayed:
Printed
Cuts
actually reflects the number of times the printer has retracted the material for a new print.)
Last Errors
Press to display the error messages.
Note: The errors displayed are for actual messages received. So, if you get the same error multiple times, the screen will display that error once for each occurrence (up to 15).
4. Press W repeatedly to exit to the main menu.
: Displays the number of ft (mm) of media printed to date.
: Displays the total number of cuts made to date. (
: Displays the last 15 printer error message numbers.
Advanced Diagnostics
A password is required to enter the advanced diagnostic procedures. Contact your Brady Technical Support contact for help with these diagnostics.
Note
: The number
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USB Flash Drive
Use this procedure to download and print label scripts from a USB device. Label scripts can be created in any of the following programming languages:
•BPL (xml)
•ZPL
•jScript
•DPL
To download a label script:
1. Insert the USB flash drive into any available USB slot on the printer.
USB Flash Drive
Advanced Diagnostics
2. Press
3. Press T to scroll to USB Flash Drive, then press .
4. Press to select the USB drive shown.
5. Press S or T to scroll through the list of available scripts.
6. Press to accept. The script will be loaded and printed. The menu returns to the list of available scripts when the label is printed.
7. When done printing, press W repeatedly to exit to the main menu.
t
o go to the navigation menu.
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4 Maintenance

1

Printer Maintenance

Removing Power and Media from Printer

Before performing any maintenance procedure that involves opening the enclosure cover, you should remove the power and media from the printer.
To remove printer power and media:
1. Remove the power plug [1] from the printer.
2. Open the enclosure cover.
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Printer Maintenance
4
3
5
6
7
Removing Power and Media from Printer
3. Release the latch on the ribbon cover [3] and swing open.
4. Release the ribbon cartridge latch [4] and lift the ribbon cartridge up and out.
5. Move yellow media wiper [5] to the back.
6. Move yellow media guides [6] to full-open.
7. Remove media cartridge from the slots of media holder [7].
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Cleaning the Printer

CAUTION!
Remove Dust
Dust generated by media cuts can accumulate in the unit. If a significant amount of dust is built up, clean the unit using this procedure.
Materials Required
Isopropyl Alcohol
Compressed Air Bottle, purchased locally (e.g., HOSA AIR-464 Gear Duster)
To clean dust from the printer:
Always wear safety glasses when using compressed air.
1. Remove power and media from the printer (see “Removing Power and Media from Printer” on page 4-1).
2. Using compressed air, spray all visible areas inside the printer to remove accumulated dust.
3. Using a cloth moistened with isopropyl alcohol, wipe any remaining dust from inside the printer.
4. Wipe exterior cover and frame of printer for dirt and residue.
Printer Maintenance
Cleaning the Printer
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4-3
Printer Maintenance
CAUTION!
Cleaning the Printer
Clean Printer and Keypad Residue
Whenever performing any maintenance on the printer, you should also clean any residue caused by the media.
Materials Required
Compressed Air Bottle, purchased locally (e.g., HOSA AIR-464 Gear Duster)
Lint-free Cloth
Isopropyl Alcohol
Safety Glasses
To clean residue from the printer:
Always wear safety glasses when using compressed air.
1. Remove power and media from the printer (see “Removing Power and Media from Printer” on page 4-1).
2. With safety glasses on, spray compressed air on any parts of the printer that have built-up residue.
Note: If compressed air is not available, use a lint-free cloth lightly moistened with isopropyl alcohol and wipe off residue.
3. If necessary, use a moistened, lint-free cloth to clean the keypad.
4. Replace the ribbon and tape.
5. Close all covers and plug in the power cord.
Clean LCD Screen
Materials Required
Lint-free Cloth, non-abrasive
Isopropyl Alcohol
- or -
Pre-moistened Cloth (appropriate for cleaning PC screens)
To clean the LCD screen:
Note: Normal cleaners with ammonia, soaps, or any acids can damage the screen. Use only a lint-free cloth dampened with isopropyl alchohol.
1. Lightly moisten a lint-free cloth with isopropyl alcohol, or use a pre-moistened cloth suitable for cleaning a PC screen.
2. Gently rub the damp cloth across the screen until all of the residue is removed.
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Printer Maintenance
2a
2b
Cleaning the Printer
Clean Auto-Cutter Blade
Note: When cleaning the cutter, you should also clean the media and cutter sensors (see “Clean Sensors” on page 4-7).
Materials Required
Isopropyl Alcohol
Cleaning Kit (Cat # B31-CCT), includes foam swabs, adhesive scraping tool, plastic bottle (not available in all regions)
To clean the cutter:
1. Remove power and media from the printer.
2. Squeeze the two yellow cutter tabs [2a] to release the cutter. The cutter mechanism and exit chute [2b] will slide down behind the ribbon cover.
3. Fill the plastic bottle from the cleaning kit with isopropyl alcohol.
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Printer Maintenance
4
Cleaning the Printer
4. Clean metal cutting blade [4]:
a. If the cutting blade shows significant residue, use the adhesive scraping
tool from the cleaning kit, or other flat-edged tool, to gently scrape the reside off the cutting blade.
b. Moisten one of the foam swabs from the cleaning kit with the alcohol. Do
not allow the alcohol to drip from the swab.
c. Clean cutting blade with moistened swab until all residue is removed.
5. Close the cutting blade by pushing up on the exit chute until the cutter tabs snap into place.
Note: You may need to hold ribbon cover up slightly to access the exit chute.
6. Replace the ribbon and tape.
7. Close all covers and plug in the power cord.
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Printer Maintenance
CAUTION!
2b
2a
Cleaning the Printer
Clean Sensors
The sensors are located inside the printer and may be covered with dust that results from cutting the media. The media sensor is located under the yellow media guide.
Materials Required
Cleaning Kit (Cat # B31-CCT), includes foam swabs, adhesive scraping tool, plastic bottle (not available in all regions)
Isopropyl Alcohol
To clean the sensors:
1. If necessary, remove power and media from the printer (see “Removing Power and Media from Printer” on page 4-1).
2. With the ribbon cover open, use a pre-moistened swab and thoroughly clean the surface of the sensors
at the locations shown:
Do not allow the alcohol to drip from the swab
a. Center die-cut sensor [2a]
b. Tape out/die-cut sensors [2b]
(Note: Sensor is located under the yellow media guide.)
.
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Printer Maintenance
CAUTION!
CAUTION!
CAUTION!
[2]
Platen Roller
Cleaning the Printer
Clean Tape Entrance
This procedure cleans the tape entrance, exit area and exit chute. The tape entrance can become sticky because of adhesive buildup
Note: Clean the exit area after cleaning the sensors (see “Clean Sensors” on page 4-7). The cleaning swab may be damaged when cleaning the exit area.
Materials Required
Cleaning Kit (Cat # B31-CCT), includes foam swabs, adhesive scraping tool, plastic bottle (not available in all regions)
Kimwipes
Isopropyl Alcohol
Compressed Air Bottle, purchased locally (e.g., HOSA AIR-464 Gear Duster)
Always wear safety glasses when using compressed air.
®
or other non-abrasive cloth
To clean the tape entrance:
1. Lightly moisten a lint-free cloth with isopropyl alcohol.
Do not use isopropyl alcohol on the print head! Isopropyl alcohol may permanently damage the print head.
2. At the top of the tape entrance, rub along entire length of the tape entrance to remove the adhesive residue [2]. If necessary, use the adhesive scraping tool or other flat-edged tool, covered with the Kimwipe, to push against the tape entrance to clean all of the residue from the entrance.
3. Wet a cotton swab with isopropyl alcohol and thoroughly clean along the entire media entrance area.
When cleaning, don’t pinch or gouge the platen roller. Use only compressed air .
4. Use compressed air to clean off dust on the entire printer, including the platen roller.
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Printer Maintenance
3a
3b
Cleaning the Printer
Clean the Cutter Blade Exit Area
This procedure cleans the cutter blade exit area and the exit chute.
Note: You should clean the exit area after cleaning the cutter blade and sensors. The cleaning swab may be damaged when cleaning the exit area.
Materials Required
Cleaning Kit (Cat # B31-CCT), includes foam swabs, adhesive scraping tool, plastic bottle (not available in all regions)
Isopropyl Alcohol
To clean the exit chute:
1. If necessary, remove power and media from the printer (see “Removing Power and Media from Printer” on page 4-1).
2. Close the ribbon cover. It does not need to snap into place.
3. Using a swab pre-moistened with alcohol, clean the exit chute entrance [3a] and exit chute ramp [3b].
Note: To reach all areas of the exit chute, you can close the enclosure cover and tilt the printer up.
4. Replace the ribbon and tape.
5. Close covers and plug in the power cord.
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Printer Maintenance
CAUTION!
CAUTION!
3
Cleaning the Printer
Clean Printhead
Materials Required
Cleaning Kit (Cat # B31-CCT), includes foam swabs, adhesive scraping tool, plastic bottle (not available in all regions)
Isopropyl Alcohol
Use only the materials supplied in the cleaning kit. Using other materials may permanently damage the printhead.
To clean the printhead:
1. Remove power and media from the printer (see “Removing Power and Media from Printer” on page 4-1).
2. Fill the plastic bottle from the cleaning kit with isopropyl alcohol.
Do not rub the swab over the bronze-colored area of the printhead. This may permanently damage the printhead.
3. Moisten one of the foam swabs from the cleaning kit with the alcohol and gently rub across the green and black area only of the printhead [3].
4. Replace the ribbon and tape.
5. Close all covers and plug in the power cord.
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Replacing the Media Wiper

2
4
Materials Required
Media Wiper (5 pack) Kit, Cat #B31-WIPER (sold separately)
To replace the media wiper:
1. Remove power and media from the printer (see “Removing Power and Media from Printer” on page 4-1).
2. LIft and hold the wiper arm while grasping the tab of the wiper insert [2].
3. Pull the tab slightly forward and then slide the wiper insert out of the wiper arm.
4. To replace the wiper, insert the lip of the wiper insert into the slot [4] of the wiper arm and slide in until the tab snaps into place.
Printer Maintenance
Replacing the Media Wiper
5. Replace the ribbon and tape.
6. Close all covers and plug in the power cord.
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Printer Maintenance

Replacing/Adjust Media End Caps

Clearing Jams

To clear jams from the printer:
1. Remove all damaged ribbon and/or media from the printer.
2. Check that there is no damage to the print head, sensors, or any other parts.
3. Check whether any cleaning is needed. If cleaning is required, see “Cleaning
4. Reload ribbon and media and clear all error messages.
Replacing/Adjust Media End Caps
In the unlikely even that your tape roll comes apart, contact Tech Support for assistance in replacing or adjusting the end caps. See “Technical Support and
Registration” on page vii for details.
the Printer” on page 4-3 for details.
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5 Troubleshooting

Messages

The BBP®33 Sign & Label Printer contains error messages that describe what action you should take to resolve any messages or errors.
Messages indicate the problem for the task being performed and also provide a possible corrective action.

Printing Errors

Problem Cause Corrective Action
Printer not ready.
Error: 15 Printer Error.
Error: 16 Printer Error
The ribbon cover is open or the cutter is not in operating position.
Ribbon cover was opened during printing.
Media wiper is not engaged. Engage media wiper arm.
Close and latch ribbon cover or move cutter to operational position.
Close ribbon cover.
Error: 21 Printer Error
Error: 22 Poor print quality.
Error: 1024
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Media wiper is engaged but should not be used on this media.
Printhead needs cleaning. Clean printhead with isopropyl alcohol
Disengage the media wiper arm.
and swab.
5-1
Messages

Hardware Errors

Hardware Errors
Problem Cause Corrective Action
Printer too warm. Print job canceled.
Error: 18 Printer too cold. Print job
canceled.
Error: 20 Media jam. Print job canceled.
Errors: 45, 80, 85, 87
Cut quality poor.
Error: 1025
Residue on labels.
Error: 1027
Poor media detection on the printer, or print registration problems.
Check Printer. BNC module is not responding.
The printhead is too hot. The printhead has reached maximum
The printhead has not reached operating temperature.
Media is jammed in the printer [45]; Media is in the media guides, but not detected by the cutter home sensor [80]; Media is in the home position but not detected by the media out notch sensor [85]; Media is in the printer but not detected by the leading edge sensor [87].
Cutter needs cleaning because of adhesive build up on the cutter.
Media wiper needs to be replaced.
Media end cap not centered on spindle.
USB printing is still available.
operating temperature. Allow printer to cool down approximately 10 minutes, then re-initiate the print job.
Normal operating range is between 50-104°F (10-40°C). Allow printer to warm up to operating temperature before printing.
Clear media path and reinstall media, then re-initiate the print job.
If error persists, contact Technical Support.
• Unlatch cutter and push down away from roller.
• Remove residue from blades with flat­edged tool, then clean with isopropyl alcohol.
• Close cutter and printer.
• From exit chute, swab back of blades with isopropyl alcohol.
Swing media wiper arm to upright
position.
Slide wiper out of wiper arm toward
left side of the printer.
Slide replacement wiper into slot on
wiper arm.
Adjust the center position of the media roll.
Check the status of the BNC module or use the printer without a BNC connection.
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Media Errors

Problem Cause Corrective Action
Error reading media memory cell. Reload or replace media.
Errors: 48, 49, 50, 51, 52
Media out.
Error: 53 Media is jammed.
Error: 54 Media not detected.
Error: 55
Printer cannot read the media memory cell: media validation failed [48]; cannot read media cell [49]; cannot read memory CRC [50]; cell is wrong version [51]; media counter shows no media remaining [52].
Media sensor shows end of media. Print job canceled.
Media is jammed somewhere in the printer. Print job canceled.
Media is not loaded correctly. Reload media:
Replace media. If problem persists, contact Technical support.
Verify media guides are positioned correctly at the edge of the media or replace roll if empty.
Clear the media path and re-initiate the print job.
1. Insert media.
2. Feed media between guides to middle of black roller.
3. Verify guides are positioned to media edge.
Messages

Ribbon Errors

Ribbon Errors
Problem Cause Corrective Action
Ribbon Out.
Error: 58 Ribbon too narrow.
Error: 62
Error reading ribbon memory cell.
Errors: 64, 65, 66, 67, 68
Media mismatch.
Error: 69
The ribbon ran out or broke during the print job.
The installed ribbon is narrower than the installed media.
The printer cannot read the ribbon memory cell: memory cell code incorrect [64], cannot read cell [65], data in cell is corrupted [66], cell is wrong version [67], ribbon counter shows no ribbon remaining [68].
The installed ribbon is not recommended for use with the current media.
Replace ribbon and close inside printer cover. Re-initiate the print job.
Replace the ribbon cartridge with wider ribbon.
- or -
Replace the media with a width that matches the ribbon.
Replace the ribbon. If problem persists, contact Technical Support.
Replace the ribbon with a type that is compatible with the media.
- or -
Replace the media with a type that is compatible with the ribbon.
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A Supported Scripting Languages

The following tables describe the ZPL, jScript and DPL commands that are supported by
®
the BBP
33 Sign & Label Printer.
Note: For Brady Print Language (BPL) commands, see the BPL Programmer’s Guide
that is included on your Product CD.

ZPL Supported Commands

Job Control

Job Control Descriptions ZPL
Command Character 1 ^ Command Character 2 ~ Comment Line ^FX Power On Reset ~JR Label Home ^LH Label Length ^LL Set Unit of Measurement ^MU Mirror Image ^PM Print Orientation (degrees) [Label Rotation] ^PO Print Quantity ^PQ Print Rate ^PR Print Start ~PS Print Width ^PW Serialization Data ^SN Set Date and Time ^ST Print Config Label ~WC Start Job ^XA End Job ^XZ
®
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ZPL Supported Commands

Objects

Objects
Drawing Objects
Drawing Objects Descriptions ZPL® Command
Rectangle Circle Diagonal Line Ellipse
Download graphic file to printer
Text Commands
Text Description ZPL® Command
Set Text Font (A-Z, 0-9) Set Default Font Assign Character Identifier to Built-in Font
^GB
^GC
^GD
^GE
^GF
^A
^CF
^CW
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Barcodes
Barcode Descriptions ZPL® Command
ZPL Supported Commands
Objects
ANSI Codabar Aztec 1 Aztec 2 Codablock Code 11 Code 39 Code 49 Code 93 Code 128 Data Matrix EAN/JAN-8 EAN/JAN-13 EAN/UPC Extension Field Default Industrial 2 of 5 Interleaved 2 of 5 Logmars Micro-PDF417 MSI PDF417 Planet Code Plessey UPC-A UPC-E UPS MaxiCode QR Code RSS Standard 2 of 5 TLC39 POSTNET
^BK
^B0
^BO
^BB
^B1
^B3
^B4
^BA
^BC
^BX
^B8
^BE
^BS
^BY
^BI
^B2
^BL
^BF
^BM
^B7
^B5
^BP
^BU
^B9
^BD
^BQ
^BR
^BJ
^BT
^BZ
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ZPL Supported Commands

Field Data

Field Data
Field Data Descriptions ZPL® Command
Field Data Origin (set upper left corner relative to label home) Field Parameter (set vertical/reverse for font field) Field Reverse Print (white over black or black over white) Field Separator (end of field definition) Field Typeset (sets field position, relative to home) Set field orientation
^FD
^FO
^FP
^FR
^FS
^FT
^FW
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