Brady BBP33 User Guide
User’s Manual
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Copyright and Trademarks
Disclaimer
This manual is proprietary to Brady Worldwide, Inc. (hereafter "Brady"), and may
be revised from time to time without notice. Brady disclaims any understanding to
provide you with such revisions, if any.
This manual is copyrighted with all rights reserved. No portion of this manual may
be copied or reproduced by any means without the prior written consent of Brady.
While every precaution has been taken in the preparation of this document, Brady
assumes no liability to any party for any loss or damage caused by errors or
omissions or by statements resulting from negligence, accident, or any other
cause. Brady further assumes no liability arising out of the application or use of
any product or system described, herein; nor any liability for incidental or
consequential damages arising from the use of this document. Brady disclaims all
warranties of merchantability of fitness for a particular purpose.
Brady reserves the right to make changes without further notice to any product or
system described herein to improve reliability, function, or design.
Copyright and Trademarks
Trademarks
Trademarks
BBP®33 is a registered trademark of Brady Worldwide, Inc.
Microsoft, Windows, Excel, Access and SQL Server are registered trademarks of
Microsoft Corporation.
Lotus 1-2-3 is a registered trademark of Lotus Development Corporation.
All brand or product names referenced in this manual are trademarks (™) or
registered trademarks (
®
) of their respective companies or organizations.
BBP
®
iii
Brady Warranty
Trademarks
Brady Warranty
Our products are sold with the understanding that the buyer will test them in actual
use and determine for him or herself their adaptability to his/her intended uses.
Brady warrants to the buyer that its products are free from defects in material and
workmanship, but limits its obligation under this warranty to replacement of the
product shown to Brady’s satisfaction to have been defective at the time Brady
sold it. This warranty does not extend to any persons obtaining the product from
the buyer.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND OF
ANY OTHER OBLIGATIONS OR LIABILITY ON BRADY’S PART. UNDER NO
CIRCUMSTANCES WILL BRADY BE LIABLE FOR ANY LOSS, DAMAGE,
EXPENSE OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING IN
CONNECTION WITH THE USE, OR INABILITY TO USE, BRADY’S PRODUCTS.
iv BBP®33 Sign & Label Printer
User’s Manual
BBP®33 Agency Compliance and Approvals
BBP®33 Agency Compliance and Approvals
United States
FCC Notice-US Only
Warning: This equipment generates, uses and can radiate radio frequency
energy. If not installed and used in accordance with the manufacturer’s
instructions, it may cause interference to radio communications. It has been
tested and found to comply with the limits for a Class A computing device
pursuant to Subpart B of Part 15 of the FCC rules, which are designed to provide
reasonable protection against interference when operating in a commercial
environment. Operation of this equipment in a residential area is likely to cause
interference, in which case required corrective measures will be at the owner’s
expense. The user is cautioned that any changes or modifications not expressly
approved by Brady Worldwide, Inc. could void the user’s authority to use the
equipment.
Canada
Europe
ICES-003 Class A Notice, Classe A
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numerique de la classe A respecte toutes les exigences du
Reglement sur le material broilleur du Canada.
Europe
Warning – This is a Class A product. In a domestic environment this product may
cause radio interference, in which case the user may be required to take
adequate measures.
RoHS Directive 2002/95/EC
This statement clarifies Brady’s product compliance with the European Union’s
Directive 2002/95/EC, Restriction of Hazardous Substances.
BBP®33 Sign & Label Printer
User’s Manual
v
Safety and Environment
Precautions
Safety and Environment
Please read and understand this manual before using the BBP®33 Sign & Label
Printer for the first time. This manual describes all of the main functions of the
printer.
Precautions
Before using the
• Read all instructions carefully before operating the printer and prior to
performing any procedure.
• Do not place the unit on an unstable surface or stand.
• Do not place anything on top of the unit.
• Keep the top clear of obstructions.
• Always use the printer in a well ventilated area. Do not block the slots and
opening on the unit, which are provided for ventilation.
• Only use the power source indicated on the rating label.
• Use only the power cord that comes with the unit.
• Do not place anything on the power cord.
printer
, please note the following precautions:
vi BBP®33 Sign & Label Printer
User’s Manual
Technical Support and Registration
Repair and Return
BBP®33 Sign & Label Printer
User’s Manual
vii
Overview
Keypad and Button Actions
Overview
About this Document
Conventions
The purpose of this guide is to provide information and instructions on using the
®
33 Sign & Label Printer.
BBP
When using this document, it is important that you understand the conventions
used throughout the manual.
• All User actions are indicated by
• References to menus, dialog boxes, button and screens are indicated by Italics
text.
• See
• Graphic callouts are numbered with the procedure "step number" to which they
“Keypad and Menu Functions” on page 1-3
menus and controls.
refer (i.e., if Step 3 refers to a callout in the graphic, the step text will
[3]
indicate
in the order in which they are referenced in the text,
and the callout will indicate 3). Otherwise, callouts are numbered
Keypad and Button Actions
Press the following to use the keypad and user interface buttons (for more detail,
see “Keypad and Menu Functions” on page 1-3):
Icon Description
Scroll through menus.
Select options or go to a submenu.
Power button.
Bold text.
for a description of the
Feed media.
Select from menu options.
viii BBP®33 Sign & Label Printer
User’s Manual
Contents
1 - Introduction
2 - Printer Set Up
Copyright and Trademarks ......................................................................................iii
Brady Warranty ..........................................................................................................iv
®
BBP
33 Agency Compliance and Approvals...........................................................v
Safety and Environment............................................................................................vi
Technical Support and Registration .......................................................................vii
Overview...................................................................................................................viii
Features and Functions ......................................................................................... 1-1
Compatible Applications........................................................................................ 1-2
System Specifications............................................................................................ 1-2
Keypad and Menu Functions................................................................................. 1-3
User Interface .................................................................................................... 1-3
Display Screen .................................................................................................. 1-4
Ready Mode................................................................................................ 1-4
Menu Selection Mode ................................................................................. 1-5
User Interface Menu Structure . ......................................................................1-6
Unpack and Set up Printer ..................................................................................... 2-1
What’s in the Box .............................................................................................. 2-1
System Components ......................................................................................... 2-2
Set up the Printer .............................................................................................. 2-3
Connect Printer Power ................................................................................ 2-3
Install or Change Supplies .......................................................................... 2-4
Feeding and Cutting Label Stock ...................................................................... 2-8
Print Two-sided Sleeve Material............................................................................ 2-9
System Power ....................................................................................................... 2-11
Starting Printer ................................................................................................ 2-11
Powering Off the Printer .................................................................................. 2-11
Rebooting the Printer ...................................................................................... 2-11
Connect Printer to a PC via USB......................................................................... 2-12
BBP®33 Sign & Label Printer
User’s Manual
ix
Brady Network Cards............................................................................................ 2-13
LED Light ......................................................................................................... 2-13
Supported Networks ........................................................................................ 2-13
Installing a Brady Network Card ...................................................................... 2-14
Install Ethernet (first time).......................................................................... 2-15
Install Additional PC’s using Brady Network Card Utility ........................... 2-24
Install USB Driver (only) ............................................................................ 2-29
Troubleshooting Brady Network Card .............................................................2-34
Ethernet Connection Failed ....................................................................... 2-34
USB Connection Failed .............................................................................2-35
Using Brady Network Card Configuration Utility .............................................. 2-36
General Settings........................................................................................ 2-36
Network Settings .......................................................................................2-37
Firmware Upgrade/Factory Reset .............................................................2-38
Upgrade Firmware .............................................................................. 2-38
Factory Reset .....................................................................................2-41
3 - User Interface Menu
Print Energy............................................................................................................. 3-3
Print Speed .............................................................................................................. 3-4
Cut Settings ............................................................................................................. 3-4
Mirror Print Settings................................................................................................3-5
Offset........................................................................................................................ 3-5
Language .................................................................................................................3-6
Units .........................................................................................................................3-6
Contrast ...................................................................................................................3-7
Standby Interval ......................................................................................................3-7
Date & Time .............................................................................................................3-8
Connection ..............................................................................................................3-8
Restore Defaults...................................................................................................... 3-9
Import ..................................................................................................................... 3-10
Graphics .................... ......................................................................................3-10
Fonts ......................... ......................................................................................3-11
Delete .....................................................................................................................3-12
Delete Graphics ............................................................................................... 3-12
Delete Fonts .................................................................................................... 3-12
Password Protection ............................................................................................3-13
Enable Protection ............................................................................................ 3-13
Change Password ........................................................................................... 3-14
Upgrade from PC................................................................................................... 3-15
Upgrade from USB Flash Drive............................................................................ 3-16
x BBP®33 Sign & Label Printer
User’s Manual
Diagnostics............................................................................................................ 3-17
Enter Diagnostic Mode .................................................................................... 3-17
Sensors ..................... ...................................................................................... 3-17
Print Engine Base (PEB) Settings............................................................. 3-17
Sensor Conditions..................................................................................... 3-18
Analog Readings....................................................................................... 3-19
Copy Error Logs .............................................................................................. 3-20
Printer Error Log........................................................................................ 3-20
Script Error Log ......................................................................................... 3-20
USB Test ......................................................................................................... 3-21
USB Flash Drive Test................................................................................ 3-21
USB Type-B Cable Test............................................................................ 3-21
Keyboard Setup .............................................................................................. 3-22
Info ............................ ...................................................................................... 3-22
Advanced Diagnostics ......................................................................................... 3-22
4 - Maintenance
Printer Maintenance................................................................................................ 4-1
Removing Power and Media from Printer ......................................................... 4-1
Cleaning the Printer .......................................................................................... 4-3
Remove Dust .............................................................................................. 4-3
Clean Printer and Keypad Residue............................................................. 4-4
Clean LCD Screen ...................................................................................... 4-4
Clean Auto-Cutter Blade ............................................................................. 4-5
Clean Sensors............................................................................................. 4-7
Clean Tape Entrance .................................................................................. 4-8
Cleaning the Cutter Blade Exit Area ........................................................... 4-9
Clean Printhead ........................................................................................ 4-10
Replacing the Media Wiper ............................................................................. 4-11
Clearing Jams ................................................................................................. 4-12
Replacing/Adjust Media End Caps .................................................................. 4-12
5 - Troubleshooting
Messages................................................................................................................. 5-1
Printing Errors ................................................................................................... 5-1
Hardware Errors ................................................................................................ 5-2
Media Errors ...................................................................................................... 5-3
Ribbon Errors .................................................................................................... 5-3
A - Supported Scripting Languages
ZPL Supported Commands....................................................................................A-1
jScript Supported Commands ...............................................................................A-5
DPL Supported Commands ...................................................................................A-7
BBP®33 Sign & Label Printer
User’s Manual
xi
1 Introduction
Thank you for purchasing the BBP®33 Sign & Label Printer 4" mono-color peripheral
printer. This compact, easy-to-operate thermal transfer printer is a stand-alone that easily
connects to your computer for printing labels that you produce using LABELMARK™,
labeling software. Media and ribbons from Brady Corporation are programmed to work
specifically with the printer.
Features and Functions
The following are just some of the features that make this system so easy to use and
ready to meet your label-printing requirements:
• Small, lightweight (approximately 11 lbs [4.9 kg]) unit, ready for your desktop.
• A variety of media colors, styles and materials and a wide range of single-color
ribbons.
• Smart-cell technology that works intelligently with Brady consumables.
• Easy loading media and ribbon supplies.
• Continuous and die-cut media in a variety of high-performance materials.
• Maximum print speed of 4 ips.
• 300 dpi (11.8 dot/mm) print resolution.
• USB device ports.
• Optional Wireless capability.
• Ability to print from
Tape and Label Software.
• Scalable True Type Fonts.
• Built-in autocutter.
• LED display screen to view system status and set printer defaults and options.
LABELMARK™ Label Design Software and MARKWARE™
BBP®33 Sign & Label Printer
User’s Manual
1-1
Compatible Applications
Compatible Applications
The BBP®33 Sign & Label Printer is compatible with the following software
applications:
When used with one of these software packages, the printer will automatically
recognize all enabled and compatible media.
Note: Only BBP®33 supplies will work with this printer.
System Specifications
•
•
•
•
•
•
•
•
•
LABELMARK™ Label Design Software
•
MARKWARE™ Tape and Label Software
Weight
Dimensions
Operating Temperature
Relative Humidity
Storage
Volta g e
Print Resolution
Output media size
: 11 lbs (4.9 kg)
(stored): 8.9 in. x 12.0 in. x 9.5 in. (22.6 cm x 30.5 cm x 24.1 cm)
: 50 to 104°F (10-40°C)
: 10% to 80% RH non-condensing
: -4 to 122°F (-20 to 50°C) at 15% to 90% RH non-condensing
: 90 to 264 VAC, 47 to 63 Hz
: 300 dpi, 11.8 dot/mm
: up to 4 in. (101.6 mm) wide
1-2 BBP®33 Sign & Label Printer
User’s Manual
Keypad and Menu Functions
4
5
1
2
3
The following describes the keys, buttons and display screen that are used to
®
navigate through and use the BBP
User Interface
The user interface (UI) contains the keypad and buttons for using the printer. The
main functions are as follows:
Item # Icon Description
1
2
Feed: Feeds the labels through the printer to the next notch
on the liner. Feeds a full label for die cut; 0.5-inch (12.7 mm)
for continuous.
Keypad:
•Press Tor S to move through primary menu.
•Press W to exit or move up a menu.
•Press X for menu support functions.
33 Sign & Label Printer system.
Keypad and Menu Functions
User Interface
• Press to accept a selection or move through
submenus.
3
4
5
-- Display Screen: See “Display Screen” on page 1-4 for
details.
Power Button: Turns the printer on and off.
Menu: The display screen.
BBP®33 Sign & Label Printer
User’s Manual
1-3
Keypad and Menu Functions
1
2
3
Display Screen
Display Screen
The display screen has two modes:
•
•
Ready Mode
The printer has three ready modes (see “Connection” on page 3-8 for more detail):
•Initializing
•Ready
• Ready - USB Only
The table describes the display screen when in idle (Ready) mode.
Item # Condition Description
1
Printer Status
Ready Mode
and estimated remaining ribbon. Also indicates the media and ribbon installed.
Menu Selection Mode
printer information, perform input and output operations and perform
diagnostics.
: Indicates printer status and displays estimated remaining media
: Lets you configure system defaults, view and set
Displays the online printer status.
2
3
Media Status
Ribbon Status
Displays media part number and estimated amount of
remaining media.
Displays ribbon part number and estimated amount of
remaining ribbon.
1-4 BBP®33 Sign & Label Printer
User’s Manual
Keypad and Menu Functions
Display Screen
Menu Selection Mode
The table describes the main options of the display screen when in menu
selection mode. See “User Interface Menu Structure” on page 1-6 for a list of all
the menu options.
Menu Item Description
Cut Media
Used to automatically cut the media.
Status Info
Output Settings
Printer Settings
Too ls
USB Flash Drive
Options to display or print status and configuration
information, font list and/or graphic list.
Indicates print energy, print speed, cut status and mirror print
settings.
Options to set up printer defaults for language, units,
contrast, standby interval, date and time (clock) and restore
defaults.
Options to import or delete graphics and fonts, upgrade from
a PC or USB device, perform diagnostics, enable password
protection or change a password.
Accesses label script files.
BBP®33 Sign & Label Printer
User’s Manual
1-5
Keypad and Menu Functions
Display Screen
User Interface Menu Structure
1-6 BBP®33 Sign & Label Printer
User’s Manual
2 Printer Set Up
Unpack and Set up Printer
Carefully unpack and inspect the printer surfaces (interior and exterior) and the labeling
system for possible damage during shipping.
Note: Be sure to remove any transportation protection from around the printhead and
inside the enclosure cover.
What’s in the Box
•
BBP®33 Sign & Label Printer
• Power Cord
• USB Type B Cable
• Printed Quick Start Guide
• Product CD including: electronic Quick Start Guide, electronic User’s Manual, BPL
Programmer’s Manual and web links
• Windows Printer Driver CD
• Cleaning Kit (Cat # B31-CCT), not available in all regions - includes foam swabs, adhesive
scraping tool, plastic bottle
Note: Please keep the original packaging, including the box, in case the printer must be
returned.
BBP®33 Sign & Label Printer
User’s Manual
2-1
Unpack and Set up Printer
7
2
5
10
4
9
6
1
3
11
12
8
13
System Components
System Components
1 Enclosure Cover 2 Label Exit/Auto Cutter*
3 Media Guides 4 Media
5 Ribbon Cartridge 6 Ribbon Cover
7 Ribbon Cartridge Latch 8 Brady Network Card
9 Expansion Ports 10 Media Wiper
11 Power Button 12 Media Bridge*
13 Ribbon Cover Latch
*See User’s Manual for component descriptions.
Figure 2-1. Printer Components
2-2 BBP®33 Sign & Label Printer
User’s Manual
Set up the Printer
1
Connect Printer Power
To setup the printer:
1. Plug the power cord [1] into the printer at the location shown.
2. Plug the other end of the power cord into an AC power outlet. The printer
automatically turns on and displays the printer status and the size and color of
the currently installed media.
Unpack and Set up Printer
Set up the Printer
BBP®33 Sign & Label Printer
User’s Manual
2-3
Unpack and Set up Printer
3
2
Set up the Printer
Install or Change Supplies
The media and ribbon supply cartridges use a “smart cell” to define and track the
supply information. The system automatically recognizes the supply information
for the installed media and ribbon.
Note: The printer can be either on or off when changing supplies.
To install or change ribbon:
1. To remove ribbon, open the enclosure cover.
2. Release the latch on the ribbon cover [2] and swing open.
3. Release the ribbon cartridge latch [3] and lift the ribbon cartridge up and out.
2-4 BBP®33 Sign & Label Printer
User’s Manual
Unpack and Set up Printer
4
Set up the Printer
4. Place ribbon cartridge with ribbon over print head [4] and the product label
toward machine, then snap into place.
5. Close and latch the ribbon cover.
6. Close the enclosure cover.
7. If printer was off, press . The system detects the media and ribbon colors
and sets the amount of remaining supplies.
BBP®33 Sign & Label Printer
User’s Manual
2-5
Unpack and Set up Printer
2
Set up the Printer
To install or change media:
1. Open the enclosure cover.
2. Release the latch on the ribbon cover [2] and swing open.
2-6 BBP®33 Sign & Label Printer
User’s Manual
Unpack and Set up Printer
3
7
4
6
Set up the Printer
3. If engaged, swing yellow media wiper [3] to the back.
4. Slide yellow media guides [4] to full-open.
5. Remove existing media, if installed, by pulling cartridge from printer.
6. Insert media cartridge until spindle ends rest in slots of media holder [6].
Media unwinds from the top of the roll and the smart cell should be on the left
side of the spindle.
7. Feed media from top of roll until it sits just past the black rubber roller.
8. Close media guides until they touch edge of media liner with media under the
guides.
9. Move media wiper into position so it rests on media.
Note: Not all media requires the use of the media wiper. Engage the media
wiper only if continuous media is installed.
10. Close and latch ribbon cover.
BBP®33 Sign & Label Printer
11. Close the enclosure cover.
12. If printer was off, press . The system detects the installed supplies and
indicates the amount of remaining supplies on the display screen.
User’s Manual
2-7
Unpack and Set up Printer
Feeding and Cutting Label Stock
Feeding and Cutting Label Stock
Use this procedure to advance the media to the cut position, and (optionally) cut
the media.
Note: For die-cut media, the media is advanced to the cut position which is the
next die-cut label. For continuous media, the media advances until you release
the Feed button.
To feed and cut the label stock:
1. With printer power on, press and hold Feed until the length of media
you want exits the printer.
2. To cut the media:
a. Press to go to the navigation menu.
b. Press S or T to scroll to Cut Media, then press . The media is cut.
2-8 BBP®33 Sign & Label Printer
User’s Manual
Print Two-sided Sleeve Material
6
Print Two-sided Sleeve Material
When printing two-sided sleeve material, side one is loaded and printed directly
from the roll. To print side two, the material is cut at the end of the job, then loaded
from the back of the printer.
A media bridge holds the two-sided material above the the tape roll. The twosided material lays across the bridge to enter the tape entrance ramp. When
done, the bridge is raised and snaps into the enclosure cover.
To setup the media bridge:
1. Print side one of the two-sided markers.
2. When the job is done, cut the printed markers.
Note: Use scissors or auto-cutter to cut the markers.
3. Open the enclosure cover and ribbon cover.
4. Disengage the yellow wiper arm.
5. Back the media out of the printer but do not remove the media roll.
Feeding and Cutting Label Stock
Note: The media roll must remain in the media slot or the printer will indicate
a tape out condition.
6. Flip the media bridge down so it lays over the roll of tape [6].
BBP®33 Sign & Label Printer
User’s Manual
2-9
Print Two-sided Sleeve Material
11
Feeding and Cutting Label Stock
Note: Make sure you place the edge for the starting (1st) label into the printer
first.
7. From the back of the printer, feed the edge of the marker
between the enclosure cover and the printer
as follows:
through the slot
• Starting marker (1st printed label) through slot first
• Printed side down
8. Lay the markers over the media bridge and feed the markers to the top of the
black roller ~.25 in. (6.35 mm) from the exit.
9. Close the ribbon and enclosure covers and print side two of the markers.
10. When the job is complete, open the enclosure and ribbon covers.
11. Lift the media bridge [11] up and snap into place on the enclosure cover.
12. Close the enclosure cover.
2-10 BBP®33 Sign & Label Printer
User’s Manual
System Power
These procedures describe how to power-up the printer when starting from a nonpowered state (i.e., printer has been unplugged) and how to remove power from
the printer.
Note: With power removed (i.e., printer disconnected from power source), the
system clock retains its settings for about 30 days.
Starting Printer
•
To start printer from a cold state
system automatically recognizes the supply information for the installed media and
ribbon and the display panel indicates
System Power
Rebooting the Printer
: Plug the printer into a power source. The
Ready
.
Note: The
time.
•
To turn on the backlight
backlight for the display panel turns off after a pre-defined period of
Powering Off the Printer
When the system is shut down, the display turns off.
To completely remove printer power:
1. Disconnect the power cord from the printer.
To perform a soft power down:
1. Press and release . The screen goes blank and the backlight goes off.
Rebooting the Printer
Use this procedure to reboot the printer (e.g., if the screen freezes).
To reset the printer:
1. Press and hold for at least 5 seconds. The system performs the
initialization process and restarts the printer.
2. When the Ready displays, you can continue printing your labels.
: Press any button.
BBP®33 Sign & Label Printer
User’s Manual
2-11
Connect Printer to a PC via USB
Rebooting the Printer
Connect Printer to a PC via USB
To use your PC with the BBP®33 Sign & Label Printer, you must have the USB
device driver installed on your PC.
Note: See “Compatible Applications” on page 1-2 for a list of software applications
that are compatible with the BBP
documentation for instructions about installing and using the software.
To install the USB device driver:
1. Go to “Install USB Driver (only)” on page 2-29.
®
33. Refer to your labeling software
2-12 BBP®33 Sign & Label Printer
User’s Manual
Brady Network Cards
Supported
LED Light
Networks
LED Light
Brady Network Cards
Supported Networks
The changing colors of the LED light on the Brady Network Card signifies the
following:
Color Status
Solid Green Card is functioning normally, status is OK.
Blinking Orange The firmware is corrupted and it needs to be upgraded. Use the
Brady Network Card Configuration Utility to upgrade the firmware
(see “Firmware Upgrade/Factory Reset” on page 2-38 for
information on downloading new firmware.)
Blinking Green Firmware upgrade is in progress.
Solid Red Card failure. There is no communication between the Brady
Network Card and the printer. Contact your system administrator.
Blinking Red An error is detected in the current operation of the Brady Network
Card. Check the current operation.
Supported Networks
The name on the barcode label of your network card indicates which networks the
specific card supports.
Name Networks Supported
NET-BT-WIFI-LAN Bluetooth, WiFi, and Ethernet
NET-WIFI WiFi and Bluetooth ONLY
NET-BT Bluetooth ONLY
NET-LAN Ethernet ONLY
BBP®33 Sign & Label Printer
User’s Manual
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