BBP12
Thermal Transfer Printer
User Guide
BPP12 User Manual
iii
Contents
CHAPTER 1 Introduction ........................................................................................................................................ 5
Product Introduction ................................................................................................................................................ 5
Compliance ............................................................................................................................................................ 5
CHAPTER 2 Operations Overview .......................................................................................................................... 6
Unpacking and Inspection ...................................................................................................................................... 6
Printer Overview ..................................................................................................................................................... 7
CHAPTER 3 Setup ................................................................................................................................................. 10
Setting Up the Printer ........................................................................................................................................... 10
Open / Close the Top Cover.................................................................................................................................. 11
Loading the Ribbon ............................................................................................................................................... 12
Loading the Media ................................................................................................................................................ 15
Diagnostic Tool ..................................................................................................................................................... 20
Install SD Memory Card ........................................................................................................................................ 21
CHAPTER 4 LED and Button Functions............................................................................................................... 26
LED Indicator ........................................................................................................................................................ 26
Regular Button Function ....................................................................................................................................... 26
Power on Utilities .................................................................................................................................................. 27
CHAPTER 5 LCD Menu Function ......................................................................................................................... 35
Enter the Menu ..................................................................................................................................................... 35
Main Menu Overview ........................................................................................................................................... 36
TSPL2 .................................................................................................................................................................. 37
ZPL2 ..................................................................................................................................................................... 39
Sensor .................................................................................................................................................................. 42
Interface ............................................................................................................................................................... 43
File Manager ........................................................................................................................................................ 46
Diagnostics ........................................................................................................................................................... 47
Advanced ............................................................................................................................................................. 51
Service ................................................................................................................................................................. 52
CHAPTER 6 Troubleshooting ............................................................................................................................... 53
LED Status ............................................................................................................................................................ 53
Print Quality .......................................................................................................................................................... 54
CHAPTER 7 Maintenance ..................................................................................................................................... 55
BPP12 User Manual
iii
Copyright
Disclaimer
This manual is copyrighted with all rights reserved. No portion of this manual may be copied or
reproduced by any means without the prior consent of Brady Worldwide, Inc.
While every precaution has been taken in preparation of this document, Brady assumes no liability to
any party for any loss or damage caused by errors or omissions or by statements resulting from
negligence, accident, or any other cause. Brady further assumes no liability arising out of the
application or use of any product or system described, herein; nor any liability for incidental or
consequential damages arising from the use of this document. Brady disclaims all warranties of
merchantability or fitness for a particular purpose.
Brady reserves the right to make changes without further notice to any product or system herein to
improve reliability, function, or design.
Reproduction of this material, in part or whole, is strictly prohibited without the written permission of
Brady Worldwide, Inc.. For more information, contact: Brady Worldwide, Inc. Signmark® Division,
2221 W. Camden Road, Milwaukee, WI 53209.
Every effort has been made to make this guide as accurate and complete as possible. Brady
Worldwide, Inc. is not responsible for inaccuracies and omissions occurring during the use of this
guide.
This manual is proprietary to Brady Worldwide, Inc. and may be revised from time to time without
notice. Brady Worldwide, Inc. disclaims any understanding to provide you with revisions, if any.
All brand or product names referenced in this manual are trademarks or registered trademarks of their
respective companies or organizations.
© 2015 Brady Worldwide, Inc. All rights reserved.
www.bradycorp.com
Edition 05/15
Identification Solutions Division
PO Box 2131
Milwaukee, WI 53201 U.S.A.
Phone: 1-800-537-8791 Fax: 1-800-292-2289
iv BPP12 User Manual
Revision History
Date
Content
BPP12 User Manual
CHAPTER 1 Introduction
Product Introduction
Thank you for purchasing the BRADY BBP12 series bar code printer. Although the
printer is small, it delivers reliable, superior performance.
This printer provides both thermal transfer and direct thermal printing at user-selectable
speeds of 2.0, 3.0 or 4.0 ips. It accepts roll feed, die-cut, and fan-fold labels for both
thermal transfer and direct thermal printing. All common bar codes formats are available.
Fonts and bar codes can be printed in 4 directions, 8 different alphanumeric bitmap fonts
and built-in true type font capability. You will enjoy high throughput for printing labels with
this printer.
Compliance
FCC Class B,
CE Class B,
C-Tick Class B,
UL, cUL,
TÜ V/safety,
CCC,
EAC,
NOM
Note:
Continuous printing will cause printer motor overheat. Printer will stop printing
automatically about 10~15 minutes until motor is cooled down. Do not turn off
power when printer pauses or the data transfered to printer buffer will be lost.
Note:
The maximum printing ratio per dot line is 15% for this printer. To print the full
web black line, the maximum black line height is limited to 40 dots, which is
3.3
mm for 300 dpi resolution printer.
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BPP12 User Manual
CHAPTER 2 Operations Overview
Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please
carefully inspect the packaging and printer upon receiving the bar code printer. Retain
the packaging materials in case you need to reship the printer.
Unpacking the Printer
The following items are included in the carton:
• (1) Printer unit
• (1) Product CD, including drivers
• (1) Quick installation guide
• (1) Power cord
• (1) Auto switching power supply
• (1) USB interface cable
• (1) Adapter (for narrow continuous sleeves)
If any parts are missing, please contact customer service.
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BPP12 User Manual
Printer Overview
1
7
8 5 4
6
3
2
Front View
1. LCD display
2. Menu button
3. Feed button
4. LED indicator
5. Navigation button
6. Ribbon access cover
7. Top cover open lever
8. SD card socket
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BPP12 User Manual
2
3
1
11
7 8 9
10
12
13 6 5
4
Interior View
1. Ribbon rewind hub
2. Ribbon rewind gear
3. Gap sensor (receiver)
4. Media holder
5. Media holder lock switch
6. Gap sensor (transmitter)
7. Printhead
8. Ribbon supply hub
9. Top cover support
10. Media guide adjustment knob
11. Media guide
12. Black mark sensor
13. Platen roller
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Rear View
6
7 1 5
4
2
3
1. Ethernet interface
2. USB interface
3. USB host interface
4. Serial/COM interface
5. Power jack socket
6. Power switch
7. Fan-fold paper entrance chute
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BPP12 User Manual
CHAPTER 3 Setup
Power Supply
Plug
Power
Switch
USB interface
Serial/COM
Interface
USB host interface
Ethernet RJ-45
interface
Setting up the Printer
1.
Place the printer on a flat, secure surface.
2.
Make sure the power switch is off.
3.
Connect the printer to the computer with the provided USB cable.
4.
Plug the power cord into the AC power cord socket at the rear of the printer, and then
plug the power cord into a properly grounded power outlet.
Note:
Please switch OFF printer power switch prior to plug in the power cord to printer power
jack.
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BPP12 User Manual
Open / Close the Top Cover
1.
Open the printer top cover by pulling the grey tabs located on each side toward the
front of the printer, then lift the top cover to the maximum open angle.
2.
A top cover support at the rear of the printer will engage with lower inner cover to hold
the printer top cover open.
3.
Hold the top cover and press the top cover support to disengage the top cover
support with lower inner cover. Gently close the top cover.
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BPP12 User Manual
Loading the Ribbon
1.
Open the top cover on the printer by pulling the green open levers located on each side
of the printer and lifting the top cover to the maximum open angle.
2.
Open the ribbon access cover.
Note: In normal print mode, the ribbon access cover can be opened while
opening the top cover. The ribbon access cover can be closed while the top
cover is open or closed.
3.
Insert the right side of the ribbon right onto the supply hub. Align the notches on the
left side and mount onto the spokes.
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BPP12 User Manual
4.
Insert the right side of the paper core onto the rewind hub. Align the notches on the
left side and mount onto the spokes.
5.
Attach the ribbon leader onto the ribbon rewind paper core.
6.
Turn the ribbon rewind gear until the plastic ribbon leader is thoroughly wound and
the black section of the ribbon covers the print head.
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BPP12 User Manual
7.
Close the ribbon access cover and the top cover.
Ribbon Loading Path
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BPP12 User Manual
Loading the Media
Loading Media
1.
Open the printer top cover by pulling the grey tabs, located on each side, toward the
front of the printer, then lift the top cover to the maximum open angle.
2.
Separate and hold open the media holders.
3.
Place the roll between the holders and close them onto the core.
4.
Set the media holder lock switch to Lock (down) to hold the label roll firmly.
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BPP12 User Manual
5.
Optional: If using either an external media holder or folded labels, feed the
media through the rear external label entrance chute.
6.
Place the paper, print side face up, through the media sensor.
7.
Place the label leading edge onto the platen roller.
8.
Move the media guides to fit the label width by turning the guide adjuster knob.
9.
Disengage the top cover support and close the top cover gently.
10.
Use the Diagnostic Tool or LCD menu to set the media sensor type and calibrate the
selected sensor (see the diagnostic utility quick start guide for more information):
a.
Start Diagnostic tool.
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BPP12 User Manual
b.
Select sensor on Calibration tab.
c.
Click Calibrate button.
Note: Please calibrate the gap/black mark sensor when changing media.
Loading Path for Roll Labels
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BPP12 User Manual
External Label Roll Mount Installation (Option)
1.
Attach an external paper roll mount on the bottom of the printer.
2.
Insert a label spindle into a paper roll and install it on the external paper roll mount.
3.
Open the top cover and separate the media holders to fit the media width.
4.
Press down the media holder lock switch to fix the media holder.
5.
Feed the media through the rear external label entrance chute:
a.
Place the paper, print side face up, through the media sensor.
b.
Place the label leading edge onto the platen roller.
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BPP12 User Manual
6.
Move the media guides to fit the label width by turning the guide adjuster knob.
7.
Disengage the top cover support and close the top cover gently.
8.
Use the Diagnostic Tool or LCD menu to set the media sensor type and calibrate
the selected sensor.
a.
Start Diagnostic tool.
b.
Select sensor on Calibration tab.
c.
Click Calibrate button.
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BPP12 User Manual
Diagnostic Tool
The Diagnostic Utility is a toolbox that lets users explore the printer's settings and status;
change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts;
and to send additional commands to the printer. Using this convenient tool, you can explore
the printer status and settings and troubleshoot the printer.
Start the Diagnostic Tool
1.
Note: The diagnostic tool is located at D:\DiagTool.
2.
Default setting is USB interface. No further setting is required.
If RS-232 port is selected, further setup is required to select the serial port, baud rate, parity
To start the software, double click the Diagnostic tool icon.
Select the PC interface connected with bar code printer.
check, data bits, stop bit and flow control.
20
If Ethernet is selected, need to select the bar code printer.
BPP12 User Manual
3.
There are 7 features included in the Diagnostic utility.
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BPP12 User Manual
Calibration:
This feature uses to calibrate the media sensor.
Network Configuration:
This feature uses to setup the IP address, subnet mask, gateway for the on board
Ethernet
System Settings:
This feature uses to setup the RTC, Initialize the printer, reboot printer, print a test
page or print printer configuration.
22
Advanced configuration:
This feature uses to explore/configure the printer settings. The common setting tab
includes the settings that commonly used for TSPL/EPL2/ZPL/DPL printer languages.
BPP12 User Manual
File Manager:
File manager feature is to help users to generate the file header, download the file into
printer, explore what files are downloaded in printer memory and delete all files in the
memory.
Bitmap Font Manager:
Bitmap font manager is used to convert the selected TTF font into printer format bitmap font.
Both fixed pitch and variable pitch bitmap font are supported.
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BPP12 User Manual
Command Tool:
The additional features that are not yet supported in the Diagnostic Utility can be achieved by
sending out printer commands to printer from the Command Tool.
Specify the editor and enter the commands in the editor. Please be reminded to hit the PC
keyboard Enter key at the end of each command line. Click the “Send” button to send out the
commands in the specified editor to printer. You can also send a command file by clicking
“Send File” button.
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BPP12 User Manual
Install SD Memory Card
1.
Open the SD memory card cover.
2.
Insert the SD card until it is fully seated. Close the memory card cover.
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BPP12 User Manual
CHAPTER 4 LED and Button Functions
LED Color
Description
Green/ Solid
Illuminates when power is on and the device is ready to use.
Green/ Flash
Illuminates when the system is downloading data from PC to
memory or the printer is paused.
Amber
Illuminates when the system is clearing data from printer.
Red / Solid
Illuminates when the printer head is open, or a cutter error.
Red / Flash
Illuminates when there is a printing error, such as head open, paper
empty, paper jam, ribbon empty, or memory error etc.
This printer has six buttons and one three-color LED indicator. By the button when the LED
indicates a different color, the printer can be set to feed labels, pause the printing job, select
and calibrate the media sensor, print a printer self-test report, reset the printer to defaults
(initialization). See the following button operation descriptions for functions.
LED Indicator
Regular Button Function
Feed button
Feed one label when the printer on ready mode
Pause/Resume the printing process
Press the button to enter/select cursor located item from a menu
Menu button
Enter the menu
Exit from a menu or cancel a setting and return to the previous menu
Navigation button
Scroll the menu list
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BPP12 User Manual
Power on Utilities
Power on Utilities
LED color changes as follows:
LED Color
Amber
Red
(5 blinks)
Amber
(5 blinks)
Green
(5 blinks)
Green/Amber
(5 blinks)
Red/Amber
(5 blinks)
Solid
green
Functions
1. Ribbon Sensor Calibration
and Gap / black mark
sensor calibration
Release
2. Gap / black mark sensor
calibration, Self-test and
enter dump mode
Release
3. Printer initialization
Release
4. Set black mark sensor as
media sensor and
calibrate the black
mark sensor
Release
5. Set gap sensor as media
sensor and calibrate the
gap sensor
Release
6. Skip AUTO.BAS
Release
There are six power-on utilities to set up and test printer hardware. These utilities are
activated by pressing FEED, then turning on the printer power simultaneously and
releasing the button at a different LED color.
Follow these steps for various power-on utilities:
1.
Turn off the power switch.
2.
Hold the Feed button down, then turn the power switch ON.
3.
Release the button when LED indicates a color for a different function.
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BPP12 User Manual
Ribbon and Gap/Black Mark Sensor Calibration
Calibrate gap/black mark sensor sensitivity at the following conditions:
• New printer
• Change label stock
• Printer initialization
Follow these steps to calibrate the ribbon and gap/black mark sensor:
1.
Turn off the power switch.
2.
Hold the Feed button down, then turn the power switch ON.
3.
Release the button when LED turns red and blinks. (Any time during the 5 blinks).
• The ribbon sensor and gap/black mark sensor sensitivity will be calibrated.
• The LED color will change in the following order:
-
Amber → Red
Green/Amber
Note: Select gap or black mark sensor by sending GAP or BLINE command to the
printer before calibrating the sensor.
(5 blinks) →
(5 blinks) →
Red/Amber
Amber
(5 blinks) →
(5 blinks) →
Green
(5 blinks) →
Solid Green
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BPP12 User Manual
Self-test printout
Model name
F/W version
Firmware checksum
Printer S/N
Configuration file
System date
System time
Printed mileage (meter)
Cutting counter
While calibrating the gap/black mark sensor, the printer will measure the label length, print
the internal configuration (self-test) on a label and then enter the dump mode. Calibrating
the gap or black mark sensor depends on the sensor setting in the last print job.
To calibrate the sensor:
1.
Turn off the power switch.
2.
Hold the Feed button down, then turn the power switch ON.
3.
Release the button when LED turns amber and blinks (any time during the 5 blinks).
The LED color will change in the following sequence:
•
Amber → Red
Green/Amber
4.
The printer calibrates the sensor, measures the label length and prints internal
(5 blinks) →
(5 blinks) →
Amber
(5 blinks) →
Red/Amber
Green
(5 blinks) →
(5 blinks) →
Solid Green
settings then enters the dump mode.
Note: Select gap or black mark sensor by sending GAP or BLINE command to the
printer before calibrating the sensor.
Self-Test
The printer will print the printer configuration after a gap/black mark sensor calibration.
The self-test printout can be used to check if there is any dot damage on the heater
Gap/Black Mark Calibration, Self-test and Dump Mode
element, printer configurations and available memory space.
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BPP12 User Manual
Print speed (inch/sec)
Print darkness
Label size (inch)
Gap distance (inch)
Gap/black mark sensor intension
Code page
Country code
ZPL setting information
Print darkness
Print speed (inch/sec)
Label size
Control prefix
Format prefix
Delimiter prefix
Printer power up motion
Printer head close motion
Note:
ZPL is emulating for Zebra®
language.
RS232 serial port configuration
Numbers of download files
Total & available memory space
Print head check pattern
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BPP12 User Manual
Hex decimal data related to left
column of ASCII data
The printer enters dump mode after printing the printer configuration. In the dump mode,
all characters are printed in 2 columns as shown. The ASCII characters are received from
your system and right side data shows the corresponding hexadecimal value of the
characters. It allows users or engineers to verify and debug the program.
ASCII Data
Notes:
•
1. Dump mode requires 4” wide paper width.
•
2. Turn off / on the power to resume printer for normal printing.
•
3. Press FEED button to go back to the previous menu.
Dump Mode
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BPP12 User Manual
Printer Initialization
Printer initialization is used to clear DRAM and restore printer settings to defaults. The
only exception is ribbon sensitivity, which will not be restored to default.
To activate Printer initialization:
1.
Turn off the power switch.
2.
Hold the Feed button down, then turn the power switch ON.
3.
Release the button when the LED turns green after 5 amber blinks. (Any time during
the 5 blinks).
The LED color changes as follows:
•
Amber → Red
Green/Amber
(5 blinks) →
(5 blinks) →
Amber
(5 blinks) →
Red/Amber
Green
(5 blinks) →
(5 blinks) →
Solid Green
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BPP12 User Manual
Set Black Mark Sensor as Media Sensor and Calibrate the Black Mark Sensor
To set Black Mark Sensor:
1.
Turn off the power switch.
2.
Hold the Feed button down, then turn the power switch ON.
3.
Release the ONbutton when LED turns green/amber after 5 green blinks.
(Any green/amber will do during the 5 blinks).
The LED color changes as follows:
•
Amber → Red
Green/Amber
Green
Set Gap Sensor as Media Sensor and Calibrate the Gap Sensor
To set Gap Sensor:
1.
Turn off the power switch.
2.
Hold the Feed button down, then turn the power switch ON.
3.
Release the button when LED turns red/amber after 5 green/amber blinks (any
time during the 5 blinks).
The LED color changes as follows:
•
Amber → Red
Green/Amber
Green
(5 blinks) →
(5 blinks) →
Amber
(5 blinks) →
Red/Amber
Green
(5 blinks) →
(5 blinks) →
Solid
(5 blinks) →
(5 blinks) →
Amber
(5 blinks) →
Red/Amber
Green
(5 blinks) →
(5 blinks) →
Solid
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BPP12 User Manual
Skip AUTO.BAS
TSPL2 programming language lets users download an auto execution file to flash memory.
The printer will run the AUTO.BAS program immediately when printer power is turned on.
The AUTO.BAS program can be interrupted without using the power-on utility to run the
program.
To skip an AUTO.BAS program:
1.
Turn off printer power.
2.
Press the FEED button and then turn on power.
3.
Release the FEED button when LED turns solid green.
The LED color changes as follows:
•
Amber → Red
Green/Amber
4.
Printer will be interrupted to run the AUTO.BAS program.
(5 blinks) →
(5 blinks) →
Amber
(5 blinks) →
Red/Amber
Green
(5 blinks) →
(5 blinks) →
Solid Green
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BPP12 User Manual
CHAPTER 5 LCD Menu Function
Enter the Menu
Press the “Menu” button to enter the main menu. Use the navigation button to scroll the item on
main menu. The selected item will turn red. Press the “Feed” button to enter the setting list.
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BPP12 User Manual
Menu
TSPL
Speed
Density
Direction
Print Mode
Offset
Shift X
Shift Y
Reference X
Reference Y
Code Page
Country
ZPL2
Darkness
Print Speed
Tear Off
Print Mode
Print Width
List Fonts
List Images
List
Formats
List Setup
Control
Prefix
Format
Prefix
Delimiter
Char
Media
Power Up
Head Close
Label Top
Left
Position
Reprint
Mode
Format
Convert
Sensor
Auto
Calibration
Manual
Setup
Threshold
Detect
Maximum
Length
Advanced
Interface
Serial
Comm.
Ethernet
Bluetooth
(option)
Wi-Fi
(option)
File
Manager
DEAM
FLASH
CARD
Diagnostics
Print Config.
Dump Mode
Print haed
Display
Sensor
Advanced
Display
Brightness
Date & Time
Language
Service
Initialization
Printer
Information
Contact us
Main Menu Overview
There are 8 categories for the main menu. You can easy to set the settings of printer without
connecting the computer. Please refer to following sections for more details.
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BPP12 User Manual
TSPL2
Item
Description
Default
Speed
Use this item to setup print speed.
5
Density
Use this option to setup printing darkness. The available setting is
from 0 to 15, and the step is 1. You may need to adjust your density
based on selected media.
8
Direction
The direction setting value is either 1 or 0. Use this item to setup the
printout direction.
DIRECTION 0
DIRECTION 1
0
Print mode
This item is used to set the print mode. There are 5 modes as below,
Printer
Mode
Description
None
Next label top of form is aligned to the print head
burn line location. (Tear Off Mode)
Batch
Mode
Menu TSPL
Speed
Density
Direction
Print mode
None
Batch Mode
Peeler Mode
Cutter Mode
Cutter Batch
Offset
Shift X
Shift Y
Reference X
Reference Y
Code Page
Country
FEED
This “TSPL2” category can set up the printer settings for TSPL2.
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BPP12 User Manual
Batch Mode
Once image is printed completely, label gap/black
mark will be fed to the tear plate location for tear
away.
Peeler
Mode
Enable the label peel off mode.
Cutter Mode
Enable the label cutter mode.
Cutter Batch
Cut the label once at the end of the printing job.
Offset
This item is used to fine tune media stop location. Available setting
value is from “+” to “-” or “0” to “9”.
+000
Shift X
This item is used to fine tune print position. Available setting value is
from “+” to “-” or “0” to “9”.
+000
Shift Y
+000
Reference X
This item is used to set the origin of printer coordinate system
horizontally and vertically. Available setting value is from “0” to “9”.
000
Reference Y
000
Code page
Use this item to set the code page of international character set.
850
Country
Use this option to set the country code.
001
Note: If printing from enclosed software/driver, the software/driver will send out the
commands, which will overwrite the settings set from the panel.
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BPP12 User Manual
Menu ZPL2
Darkness
Print Speed
Tear Off
Print Mode
Tear Off
Peel Off
Cutter Print Width
List Fonts
List Images
List Formats
List Setup
Control Prefix
Format Prefix
Delimiter Char
Media Power Up
Feed
Calibration
Length
No Motion
Head Close
Feed
Calibration
Length
No Motion
Label Top
Left Position
Reprint Mode
Enabled
Disabled
Format Convert
None
150 -> 300
150 -> 600
200 -> 600
300 -> 600
ZPL2
This “ZPL2” category can set up the printer settings for ZPL2.
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BPP12 User Manual
Item
Description
Default
Darkness
Use this item to setup printing darkness. The available setting is
from 0 to 30, and the step is 1. You may need to adjust your
density based on selected media.
16
Print Speed
Use this item to setup print speed. The increase or decrease is 1
ips. Available setting is from 2 to 6.
4 (300dpi)
Tear Off
This item is used to fine tune media stop location. Available
setting value is from “+” to “-” or “0” to “9”.
+000
Print mode
This item is used to set the print mode. There are 3 modes as
below,
Printer
Mode
Description
Tear Off
Next label top of form is aligned to the
print head burn line location.
Peeler Off
Enable the label peel off mode.
Cutter
Enable the label cutter mode
Tear Off
Print Width
This item is used to set print width. The available value is from
“0” to “9”.
812 dot
List Fonts
This feature is used to print current printer available fonts list to
the label. The fonts stored in the printer’s DRAM, Flash or
optional memory card.
N/A
List Images
This feature is used to print current printer available images list
to the label. The images stored in the printer’s DRAM, Flash or
optional memory card.
N/A
List Formats
This feature is used to print current printer available formats list
to the label. The formats stored in the printer’s DRAM, Flash or
optional memory card.
N/A
List Setup
This feature is used to print current printer configuration to the
label.
N/A
Control Prefix
This feature is used to set control prefix character.
N/A
Format Prefix
This feature is used to set format prefix character.
N/A
Delimiter Char
This feature is used to set delimiter character.
N/A
Media Power Up
This option is used to set the action of the media when you turn
on the printer.
Selections
Description
Feed
Printer will advance one label
Calibration
Printer will calibration the sensor levels,
determine length and feed label
Length
Printer determine length and feed label
No Motion
Printer will not move media
No
Motion
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BPP12 User Manual
Head Close
This option is used to set the action of the media when you close
the print head.
Selections
Description
Feed
Printer will advance one label
Calibration
Printer will calibration the sensor levels,
determine length and feed label
Length
Printer determine length and feed label
No Motion
Printer will not move media
No
Motion
Label Top
This option is used to adjust print position vertically on the label.
The range is -120 to +120 dots.
0
Left Position
This option is used to adjust print position horizontally on the
label. The range is -9999 to +9999 dots.
+0000
Reprint Mode
When reprint mode is enabled, you can reprint the last label
printer by pressing “UP” button on printer’s control panel.
Disabled
Format Convert
Selects the bitmap scaling factor. The first number is the original
dots per inch (dpi) value; the second, the dpi to which you would
like to scale.
None
Note: If printing from enclosed software/driver, the software/driver will send out the
commands, which will overwrite the settings set from the panel.
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BPP12 User Manual
Item
Description
Default
Auto Calibration
Printer will feed 2 to 3 gap labels to calibrate the sensor sensitivity
automatically.
N/A
Manual Setup
In case “Auto calibration” cannot apply to the media, please use
“Manual setup” function to calibrate the sensor sensitivity.
N/A
Threshold Detect
This option is used to set sensor sensitivity in fixed or auto.
Auto
Maximum Length
This option is used to set the maximum length for label
calibration.
253mm
Advanced
This function can set the minimum paper length and maximum
gap/bline length for auto-calibrate the sensor sensitivity.
OFF
Menu Sensor
Auto
Calibration
Gap
Black Mark
Continuous
Manual Setup
Gap
Black Mark
Continuous
Threshold
Detect
Auto
Fixed
Maximum
Length
Advanced
Sensor
This option is used to calibrate the selected sensor. We recommend calibrate the sensor before
printing when changing the media.
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Interface
Item
Description
Default
Baud Rate
This item is used to set the RS-232 baud rate.
9600
Parity
This item is used to set the RS-232 parity.
None
Data Bits
This item is used to set the RS-232 Data Bits.
8
Stop Bit(s)
This item is used to set the RS-232 Stop Bits.
1
Menu Interface
Serial
Ethernet
Bluetooth
Wi-Fi
Menu Interface Serial
Baud Rate
1200 bps
2400 bps
4800 bps
9600 bps
19200 bps
38400 bps
57600 bps
115200 bps
Parity
None
Odd
Even
Data Bits
7
8
Stop Bit(s)
1
2
This option is used to set the printer interface settings.
Serial Comm.
This option is used to set the printer RS-232 settings.
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Item
Description
Default
Status
Use this menu to check the Ethernet IP address and
MAC setting status.
N/A
DHCP
This item is used to ON or OFF the DHCP (Dynamic
Host Configuration Protocol) network protocol.
N/A
Static IP
Use this menu to set the printer’s IP address, subnet
mask and gateway.
ON
Menu Interface Ethernet
Status
Configure
DHCP
Static IP
Ethernet
Use this menu to configure internal Ethernet configuration check the printer’s Ethernet
module status, and reset the Ethernet module.
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Bluetooth (Option)
Item
Description
Default
Bluetooth
Name
This item is used to set the local name for Bluetooth.
BT-SPP
Bluetooth PIN
Code
This item is used to set the local PIN code for
Bluetooth.
0000
Item
Description
Default
Operating
This item is used to set the operating mode of wireless
local area networks to connect devices to the networks.
Note:
Infrastructure mode requires the use of an access point for
this communication to take place.
Ad hoc mode involves connecting a computer directly to
another computer.
Infrastructure
Scan AP
This item is used to scan the access point devise
N/A
DHCP
This item is used to ON or OFF the DHCP (Dynamic Host
Configuration Protocol) network protocol.
ON
Menu Interface Bluetooth
Bluetooth Name
Bluetooth PIN code
Menu Interface Wi-Fi
Operating Mode
Scan AP
DHCP
This option is used to set the printer bluetooth settings.
Wi-Fi (Option)
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BPP12 User Manual
File Manager
Item
Description
DRAM
Use this menu to show, delete and run (.BAS) the files saved in
the printer DRAM memory.
FLASH
Use this menu to show, delete and run (.BAS) the files saved in
the printer Flash memory.
CARD
Use this menu to show, delete and run (.BAS) the files saved in
the printer Card memory.
Menu File Manager
DRAM
FLASH
CARD
This feature is used to check the printer available memory and file list.
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BPP12 User Manual
Diagnostics
Self-test printout
Model name
F/W version
Firmware checksum
Printer S/N
Configuration file
System date
System time
Printed mileage (meter)
Cutting counter
Print speed (inch/sec)
Print darkness
Label size (inch)
Gap distance (inch)
Gap/black mark sensor
intension
Code page
Country code
Menu Diagnostics
Print Config.
Dump Mode
Print Head
Display
Sensor
Menu Diagnostics Print Config.
Print Config.
This feature is used to print current printer configuration to the label. On the configuration
printout, there is a print head test pattern, which is useful for checking if there is any dot
damage on the print head heater element.
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BPP12 User Manual
ZPL setting information
Print darkness
Print speed (inch/sec)
Label size
Control prefix
Format prefix
Delimiter prefix
Printer power up motion
Printer head close motion
Note:
ZPL is emulating for Zebra®
language.
RS232 serial port
configuration
Numbers of download files
Total & available memory
space
Print head check pattern
Note:
Checking dot damage requires 4” wide paper width.
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BPP12 User Manual
Dump Mode
Menu Diagnostics Dump Mode
Captures the data from the communications port and prints out the data received by printer. In
the dump mode, all characters will be printed in 2 columns. The left side characters are
received from your system and right side data are the corresponding hexadecimal value of the
characters. It allows users or engineers to verify and debug the program.
DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I
D „TEST2. 44 20 22 54 45 53 54 32 2E
DAT“,5,CL 44 41 54 22 2C 35 2C 43 4C
S DOWNLO 53 0D 0A 44 4F 57 4E 4C 4F
AD F,“TES 41 44 20 46 2C 22 54 45 53
T4.DAT“,5 54 34 2E 44 41 54 22 2C 35
,CLS DOW 2C 43 4C 53 0D 0A 44 4F 57
NLOAD „TE 4E 4C 4F 41 44 20 22 54 45
ST2.DAT”, 53 54 32 2E 44 41 54 22 2C
5,CLS DO 35 2C 43 4C 53 0D 0A 44 4F
WNLOAD F, 57 4E 4C 4F 41 44 20 46 2C
„TEST4.DA 22 54 45 53 54 34 2E 44 41
T”,5,CLS 54 22 2C 35 2C 43 4C 53 0D
DOWNLOAD 0A 44 4F 57 4E 4C 4F 41 44
“TEST2.D 20 22 54 45 53 54 32 2E 44
AT”,5,CLS 41 54 22 2C 35 2C 43 4C 53
DOWNLOA 0D 0A 44 4F 57 4E 4C 4F 4I
D F,“TEST 44 20 46 2C 22 54 45 53 54
4.DAT“,5, 34 2E 44 41 54 22 2C 35 2C
CLS 43 4C 53 0D 0A
ASCII Data
Hexdecimal data related to left column of ASCII data
Note:
Dump mode requires 4” wide paper width.
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BPP12 User Manual
Print Head
Menu Diagnostics Print Head
Menu Diagnostics Display
This feature is used to check print head’s temperature, resistance and bad dots.
Display
This feature is used to check LCD’s color state.
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BPP12 User Manual
Advanced
Item
Description
Display
Brightness
This item is used to setup the brightness for display.
Date & Time
(Option)
This item is used to setup the date and time on display.
(RTC)
Language
This item is used to setup the language on display.
Menu Advanced
Display Brightness
Date & Time
Language
This feature is used to set the printer LCD settings.
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BPP12 User Manual
Item
Description
Initialization
This feature is used to restore printer settings to defaults.
Printer
Information
This feature is used to check the printer’s serial number, printed
mileage (m), printed labels (pcs.) and cutting counter.
Contact Us
This feature is used to check the contact information for tech
support service.
Menu Service
Initialization
Printer Information
Contact Us
Service
This feature is used to restore printer settings to defaults and checking information for
printer.
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BPP12 User Manual
CHAPTER 6 Troubleshooting
LED Status /
Color
Printe
r
Possible
Cause
Recovery Procedure
OFF No
respons
e
No power
•
Turn on the power switch.
•
Check if the green LED is lit on power supply. If it
is not lit, the power supply is broken.
•
Check if both the power connections from the
power cord to the power supply and from the
power supply to the printer power jack are
connected securely.
Solid Green
ON
The printer is
ready to use
•
No action necessary.
Green with
blinking
Pause
The printer is
paused
•
Press the FEED button to resume printing.
Red with
blinking
Error
Out of
label or
ribbon.
Printer setting
is not correct
1.
Out of label or ribbon:
•
Load a label roll following media loading
instructions, then press FEED to resume
printing.
•
Load a label roll following ribbon loading
instructions, then press FEED to resume
printing.
2.
Printer setting is not correct:
•
Initialize the printer by following the instructions
in “Power on Utility” or “Diagnostic Tool.”
The following guide lists the most common problems that may be encountered when
operating this bar code printer. If the printer still does not function after all suggested
solutions have been tried, please contact the Customer Service Department of your
purchased reseller or distributor for assistance.
LED Status
This section provides solutions to common problems indicated by the LED status that you
may encounter when operating the printer.
Note: Printer status can be viewed in the Diagnostic Tool. For more information
about the Diagnostic Tool, see the instructions in the software CD disc located
at D:\DiagTool.
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BPP12 User Manual
Print Quality
Problem
Possible Cause
Recovery Procedure
Not Printing
Check if interface cable is properly
connected to the interface connector.
Re-connect cable to interface.
The serial port cable pin
configuration is not a pin-to-pin
connection.
Replace the cable with pin to pin
connection.
The serial port setting is not consistent
between host and printer.
Reset the serial port setting.
The port specified in the Windows
driver is not correct.
Select the correct printer port in
the driver.
The Ethernet IP, subnet mask,
gateway is not configured properly.
Configure the IP, subnet mask and
gateway.
No print on the label
Label or ribbon loaded not correctly.
Follow the instructions in loading
the media or loading the ribbon.
Out of Ribbon.
Load new ribbon.
Continuous feeding
labels
The printer setting may be wrong.
Perform the initialization and
gap/black mark calibration.
Paper Jam
Gap/black mark sensor sensitivity is not
set properly (sensor sensitivity is not
enough).
Calibrate the gap/black mark
sensor.
Label size is not set properly.
Set label size exactly as installed
paper in the labeling software or
program.
Labels are stuck inside the printer
mechanism near the sensor area.
Remove the stuck label.
Poor Print Quality
Top cover is not closed properly.
Close the top cover completely and
make sure the right- and left- side
levers are latched properly.
Supply is loaded incorrectly.
Reload the supply.
Ribbon and media are incompatible.
Change the ribbon or label
combination.
Dust and/or adhesives are
accumulated on the print head.
Check if dust or adhesives are
accumulated on the print head.
Clean the print head.
Print density is not set properly.
Adjust the print density and print
speed.
Print head test pattern is incorrect.
Head element may be damaged. Run
printer self-test and check the print
head test pattern to see if there are
missing dots in the pattern.
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BPP12 User Manual
CHAPTER 7 Maintenance
Printer Part
Method
Interval
Print Head
1. Always turn off the printer before cleaning
the print head.
2. Allow the print head to cool for a
minimum of one minute.
3. Use a cotton swab and 100% ethanol to
clean the print head surface.
Clean the print head when changing a
new label roll
Platen Roller
1. Turn the power off.
2. Rotate the platen roller and wipe it
thoroughly with 100% ethanol and a
cotton swab, or lint-free cloth.
Clean the platen roller when changing
a new label roll
Tear Bar/Peel Bar
Use the lint-free cloth with 100% ethanol to
wipe it.
As needed
Sensor
Compressed air or vacuum
Monthly
Exterior
Wipe it with water-dampened cloth
As needed
Interior
Brush or vacuum
As needed
This session presents the cleaning tools and methods to maintain your printer.
1.
Use one of following materials to clean the printer:
• Cotton swab (Head cleaner pen)
• Lint-free cloth
• Vacuum / Blower brush
• 100% ethanol
2.
Clean the printer using the following process:
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BPP12 User Manual
Notes:
•
Do not touch the printer head. If you touch it, use ethanol to clean it.
•
Use 100% Acetone or Ethenol. DO NOT use medical alcohol, which may damage
the printer head.
•
To maintain printer performance and extend printer life, clean the print head and
supply sensors whenever you change a new ribbon.
•
Continuous printing will cause the printer motor to overheat. Printer will stop printing
automatically about 10~15 minutes until motor is cooled down. Data transfered to
printer buffer will be lost if power to the printer is turned off when the printer pauses.
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BPP12 User Manual
57
Copyright 2015 Brady Worldwide, Inc.
All Rights Reserved
BRADY WORLDWIDE, INC.
2221 W. Camden Road, Milwaukee, WI 53209
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