™
™
Bowflex™ Max Trainer™ M6 / M6i
Service Manual
Table of Contents
Section Code Section Page Number
1 Important Safety Instructions 2
1 Safety Warning Labels and Serial Number 3
1 Specications 4
1 Moving / Leveling the Machine 5
1 Connectivity 6
1 Maintenance 7
1 Maintenance Parts Exploded View 8
1 Troubleshooting - Sections 10
1 No Power / Display Will Not Turn On 11
1 Buttons Do Not Respond 12
1 Needle will Not Move / Machine Goes to Sleep While in Use 13
1 Resistance Does Not Respond 14
1 Machine Seized Up 15
1 Console Does Not Light Up Completely 16
1 Machine Slips During Use 17
1 Rollers and Pedals 18
1 Noises - Main 19
1 Noises - Metallic Grinding or Scraping 20
1 Noises - Rubbing / Belt 21
1 Noises - Clicking, Clunking or Knocking 22
1 Noises - Squeaking, Squealing or Chirping 23
1 Contact Heart Rate Issues 24
1 Upper (Drive) Pulley 25
1 Console Setup Mode 26
1 Replacement Procedure Skill Level 27
Mechanical/ModicationProcedures
2 Adjust the Brake Assembly 28
Part Replacement
3 Replace the Brake Assembly 33
4 Replace the Console Assembly 38
5 Replace the Crank Arm 40
6 Replace the Drive Belt 44
7 Replace Fan Belt 49
8 Replace the Input/Output (I/O) Cable 56
9 Replace the Servo Motor 60
10 Replace the Shrouds 65
Service Manual
8020652.110118.A
Nautilus, Inc., (800) 605-3369, www.NautilusInc.com - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | Printed in China | © 2018 Nautilus, Inc.
| Bowflex, the B logo, and Max Trainer are trademarks owned or licensed by Nautilus, Inc., registered or otherwise protected by common law in the United States and other nations. |
ENGLISH VERSION ONLY
8020654.110118.A
ORIGINAL DOCUMENT -
1
™
™
Important Safety Instructions and General Troubleshooting
Information for the Bowflex
™
Max Trainer™ M6 and M6i
Service Procedures
8020824.110118.A
NOTICE: Thisdocumentprovidesimportantsafetyinstructions,adjustments,andgeneraltroubleshootinginformationforthemaintenanceoftheBowex
™
Max
Trainer™ M6 / M6i.
If you need assistance, please contact Customer Service (if purchased in US/Canada) or your local distributor (if purchased outside US/Canada). To nd your local
distributor, go to: www.nautilusinternational.com
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and understand
all Warnings on this machine.
Nautilus, Inc., (800) 605-3369, www.NautilusInc.com - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | Printed in China | © 2018 Nautilus, Inc. | Bowflex, the
B logo, Max Intelligence, and Max Trainer are trademarks owned or licensed by Nautilus, Inc., registered or otherwise protected by common law in the United States and other nations. App Store is a service mark of Apple Inc.
The Bluetooth
®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Nautilus, Inc. is under license. | ORIGINAL DOCUMENT - ENGLISH VERSION ONLY
Important Safety Instructions
This icon means a potentially hazardous situation which, if not avoided, could result in death or serious injury. Read and
understand all Warnings on this machine.
Before servicing or using this equipment, obey the following warnings:
Read and understand the Service Manual before working on the machine. Failure to obey the instructions and safety warnings
could cause injury to the service technician or bystanders.
To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the
wall outlet and/or the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a
secure location.
• Keep bystanders and children away from the product being serviced at all times.
• Makesurethattherepairisdoneinanappropriateworkspaceawayfromfoottrafcandexposuretobystanders.
• Some components of the equipment can be heavy or awkward. Enlist the service of a second person when you do maintenance steps involving
these components. Do not try to do heavy or awkward steps on your own.
• Use only replacement parts and hardware that are supplied or approved by Nautilus. Failure to use Nautilus-approved replacement parts can
adversely affect the safety and functionality of the equipment creating a risk to users and will void the warranty.
• Be sure that all warning stickers and instructional placards applied to the product stay present and in good condition when doing maintenance or
replacing components. If at any time the Warning labels become loose, unreadable or dislodged, replace the labels. If purchased in US/Canada,
contact Customer Service for replacement labels. If purchased outside US/Canada, contact your local distributor for them.
• Do not try to change the design or functionality of the machine being serviced as this can adversely affect user safety and will void the warranty.
• Donotputthemachinebackinserviceuntilallshrouds,instructions,warninglabelsandcorrectfunctionalityhavebeenveriedandtestedfor
correct performance.
2
SAFETY WARNING LABELS AND SERIAL NUMBER
• Injury or death is possible if caution is not used while using
this machine.
• Keep children and pets away.
• Read and follow all warnings on this machine.
• Refer to the Owner’s Manual for additional warnings and
safety information.
• The heart rate displayed is an approximation and should
be used for reference only.
• Not intended for use by anyone under 14 years of age.
• The maximum user weight for this machine is 136 kg. (300
lbs)
• This machine is for home use only.
• Consult a physician prior to using any exercise equipment.
(Label is available in English and French Canadian only.)
WARNING!
ProductSpecicationLabel
Serial Number Label
FCC Compliance
Changes or modi cations to this unit not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
The machine and power supply comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This machine and power supply have been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
3
Maximum User Weight: 136 kg ( 300 lbs.)
SPECIFICATIONS
Total Surface Area (footprint) of equipment: 9648.8 cm
Maximum Pedal Height: 48.5 cm ( 19.1 inches )
Machine Weight: 67.1 kg (148 lbs.)
Power Requirements:
Input Voltage: 100-240V AC, 50-60Hz, 0.5A
Output Voltage: 9V DC, 1.5A
DO NOT dispose of this product as refuse. This product is to be recycled. For
proper disposal of this product, please follow the prescribed methods at an
approved waste center.
Allow a workout area of a minimum 199.4 cm (78.5”)
x 246.4 cm (97”). Be sure that the workout space you
are utilizing has adequate height clearance, taking into
consideration the height of the user and the maximum
pedalheightofthetnessmachine.
2
163.1 cm
(64.2”)
116.6 cm
(46”)
65.9 cm
2.39m (94”)
0.6m
( 24” )
1.88m
(74”)
0.6m
( 24” )
0.6m
( 24” )
0.6m
( 24” )
4
Moving the Machine
The machine may be moved by one or more persons depending on their physical abilities and capacities. Make sure that you and
others are all physically t and able to move the machine safely.
1. Grasp the Aero Bars to carefully tilt the machine toward you onto the transport rollers. Be sure not to grab the Media Shelf.
Be aware of the Handlebars and the weight of the machine before tilting the machine.
2. Push the machine into position.
3. Carefully lower the machine into position.
NOTICE: Be careful when you move the machine. All abrupt motions can affect
the computer operation.
Leveling the Machine
ThemachineneedstobeleveledifyourworkoutareaisunevenoriftheRailAssemblyisslightlyofftheoor.Toadjust:
1. Place the machine in your workout area.
2. Loosenthelockingnutsandadjustthelevelersuntiltheyareevenlybalancedincontactwiththeoor.
Do not adjust the levelers to such a height that they detach or unscrew from the machine. Injury to you or damage to the machine
can occur.
3. Tighten the locking nuts.
Make sure the machine is level and stable before you exercise.
5
CONNECTIVITY
Bluetooth® Connectivity with the Bowex™ Max Intelligence™ App
TheBowex™MaxIntelligence™AppsyncswithyourBowex™MaxTrainer™machinetotracktotalcaloriesburned,time,andmore.Itrecords
and stores every workout for quick reference. Track your results and share with friends and family. The App will also notify you if there is an update
to your machine.
TheBowex™MaxIntelligence™AppalsohastheFitnessAssessmentprogram.Thisprogramdetectsyourleveloftnessbysimplycompleting
the workout. Follow the prompts during the workout to the best of your abilities, and by the end of the workout the app will have established your
baselineleveloftness.Itwillthencreatecustomworkoutsbasedonyourspecictnesslevelandadaptfutureworkoutsagainstitasyouimprove.
1. Downloadthefreeapp,named“Bowex™MaxIntelligence™App “.TheappisavailableonGooglePlay™andtheAppStore.
Note: For a complete list of supported devices, reviewtheappontheAppStoreorGooglePlay™.
2. FollowtheinstructionsontheapptosyncyourdevicetotheBowex™MaxTrainer™ cardio machine.
The Console will activate the Bluetooth® synced indicator icon when a Bluetooth® enabled device is synced. When your device is synced, the
Console will be de-activated.
Note: If the Bluetooth® synced indicator icon is active and your Bluetooth®enableddeviceisnotsynced,thetnessmachinemayhavesynced
to another Bluetooth® enabled device. Turn the power off to the machine, wait 5 minutes, and restart it with your smart device near the
tnessmachine.
If the synced indicator icon does not activate and your smart device is enabled, de-activate and re-activate the Bluetooth® wireless feature on
your smart device. Follow the instructions on the app. When synced, the indicator icon will activate.
Whennotiedthatthereisanupdatetoyourtnessmachine,followthepromptsontheapp.PlacethedevicethatisrunningtheappontheMedia
Tray. The app will update the software on the machine with the latest version. Do not remove your device from the Media Tray until the update is
complete. The machine will return to the Power-Up screen when the update is completed.
To break the connection from your device to the Console, simply close the app. If the connection does not break, push the PAUSE/STOP button on
the Console. This will break the connection and disconnect the device. If any buttons on the Console are pushed (besides the PAUSE/STOP button),
the Console will display, “Push Stop Button to Disconnect”.
Workout with Other Apps
ThistnessmachinehasintegratedBluetooth® connectivity which allows it to work with a number of digital partners. For our latest list of supported
partners,pleasevisit:bowex.com/max-trainer-app.html
USB Charging
If a USB Device is attached to the USB Port, the Port will attempt to charge the Device. The power supplied from the USB Port may not be enough to
operate the Device and charge it at the same time.
Bluetooth® Heart Rate Strap (not supplied)
YourtnessmachineisequippedtobeabletoreceiveasignalfromaBluetooth® Heart Rate Strap. When connected, the Console will display the
Bluetooth® Connected icon.
If you have a pacemaker or other implanted electronic device, consult your doctor before using a Bluetooth® strap or other
Bluetooth® heart rate monitor.
1. Put on your Bluetooth® Heart Rate Strap.
2. If equipped, push the On/Off button on your strap to activate it. The Console actively searches for any devices in the area, and should connect
to the strap when in range.
3. The Bluetooth® Connected icon will activate when connected. You are ready to workout.
At the end of your workout, push the On/Off button (if equipped) to disconnect your Heart Rate Strap from the Console.
6
MAINTENANCE
Read all maintenance instructions fully before you start any repair work. In some conditions, an assistant is required to do the necessary tasks.
Equipment must be regularly examined for damage and repairs. The owner is responsible to make sure that regular maintenance is
done. Worn or damaged components must be repaired or replaced immediately. Only manufacturer supplied components can be
used to maintain and repair the equipment.
If at any time the Warning labels become loose, unreadable or dislodged, replace the labels. If purchased in US/Canada, contact
Customer Service for replacement labels. If purchased outside US/Canada, contact your local distributor for them.
To reduce the risk of electrical shock or usage of the equipment, always unplug the power cord from the wall outlet and
the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location.
Daily: Before each use, examine the exercise machine for loose, broken, damaged, or worn parts. Do not use if
foundinthiscondition.Repairorreplaceallpartsattherstsignofwearordamage.Aftereachworkout,use
a damp cloth to wipe your machine and Console free of sweat.
Note: Avoid excessive moisture on the Console.
Weekly: Check for smooth roller operation. Wipe the machine to remove dust, dirt, or grime. Clean the rails and
surface of the rollers with a damp cloth.
Apply silicone lubricant to a dry cloth and wipe the rails to eliminate roller noise.
Silicone lubricant is not intended for human consumption. Keep out of reach of children. Store
in a safe place.
Note: Do not use petroleum based products.
Monthly
or after 20
hours:
NOTICE: If necessary, only use a mild dish soap with a soft cloth to clean the Console. Do not clean with a petroleum based solvent,
Make sure all bolts and screws are tight. Tighten as necessary.
automotive cleaner, or any product that contains ammonia. Do not clean the Console in direct sunlight or at high temperatures
Be sure to keep the Console free of moisture.
7
Maintenance Parts
W
A
C
B
D
U
E
F
G
H
E
V
G
T
K
J
I
BB
X
Y
AA
S
I
L
R
L
M
N
GG
R
P
Q
N
P
FF
O
EE
Z
O
Q
DD
CC
8
A Dynamic Handlebar, Left L Transport Wheel W Power Cord
B Console Assembly (w/Aerobars) M Stabilizer X Arm Drive Assembly
C Media Capture Bar N Leveler Y Crank Arm
D Dynamic Handlebar, Right O Pedal Z Drive Pulley, Lower
E Crank Cover P Foot Pad AA Fan Belt
F Shroud, Right Q Roller BB Disc Brake
G Cap R Leg CC Speed Sensor
H Shroud, Right Fan S Shroud, Left Fan DD Speed Sensor (behind Fan)
I Fan Assembly Inserts T Frame Assembly EE Tensioner
J Shroud, Rear U Upper Shroud FF Drive Belt
K Rail Assembly V Shroud, Left GG Drive Pulley, Upper
9
Troubleshooting - Sections
TROUBLESHOOTING
A. No Power / Display Will Not Turn On
B. Buttons Do Not Respond
C. Needle Does Not Move or Machine Goes to Sleep While in Use
D. Resistance Does Not Respond
E. Machine Seized Up
F. Console Does Not Light Up Completely
G. Machine Slips During Use
H. Rollers and Pedals
I. Noises - Main
J. - Metallic Grinding or Scraping
K. - Rubbing / Belt
L. - Clicking, Clunking or Knocking
M. - Squeaking, Squealing or Chirping
N. Contact Heart Rate
O. Upper (Drive) Pulley
10
No Power / Display Will Not Turn On
Unplug the power adapter from both
BEGIN HERE
ends.
Inspect the entire cord for any visible
wires, cuts, breaks or crimps.
Check that the Adapter end is not broken.
Is the end of the
adapter cord broken?
NO
YES
Replace the Power
Adapter and Power
Inlet Plug.
Use a different wall
outlet.
Plug the cable in.
Test the wall power outlet with
something, to ensure it is working.
For example, plug a lamp in to the
wall power outlet.
NO
Does the outlet work
properly?
Remove console from console mast.
Unplug I/O cables and inspect for damage. Reconnect cables.
YES
Was a cable already
YES
unplugged?
NO
Are there any visible
wires showing on the
adapter cord?
Plug the adapter
into the wall and the
machine. Does the console
turn on at all?
NO
Remove console back (8
screws).
Check the Input/Output Cable
NO
connection into console (plug
and unplug). Be sure the cable
is connected securely and
oriented properly.
YES
YES
Replace the Power
Adapter.
Go to Troubleshoot-
ing: Console Not
Lighting Up
Plug the power plug
inlet wire back in.
Replace the power
plug inlet wire.
Contact Customer
Care for Advanced
Troubleshooting.
YES
YES
NO
Was the
wire already
unplugged when you
looked inside the
machine?
NO
Is the power plug inlet
damaged?
Replace the power
adapter
Does the console turn
on now?
NO
NO
YES
Remove the hardware from the right side lower
round cover (4 screws). Carefully remove the
cover. The power plug inlet wire is attached to
the inside. It needs to be gently unplugged,
before completely removing the cover.
Connect the power
plug wire back into the
main I/O cable and
connect the power
adapter.
Does the console turn
on?
Issue resolved.
YES
Issue resolved.
11
Buttons Do Not Respond
BEGIN HERE
Cycle the power off/on. If the
issue persists continue on with
the troubleshooting.
Is the display
completely blank with
no lights?
NO
Remove the console rear
shroud (cover). Unplug and
replug all connections into the
back of the console.
Make sure cables are oriented
properly, all latches line up, and
the connectors snap securely
into place.
Does the issue
persist?
NO
YES
Go toTroubleshooting:
No Power
Issue resolved.
YES
Replace the Console
Assembly
12
Needle will Not Move or Machine Goes to Sleep While in Use
Remove the hardware from the
BEGIN HERE
Replace the Speed
Sensor Assembly
YES
YES
right lower round cover. To
remove the right lower round
cover, the power plug inlet wire
must be gently released from
the inside of the cover.
Once the power plug inlet wire
is released, remove the cover
from the machine.
Is the sensor
damaged?
NO
The speed sensor is located at
the front of the frame pointing at
the fan. Look closely at the tip of
the sensor and check for any
damage.
Issue resolved.
Is the sensor wire
YES
unplugged from the
main wire harness?
NO
Rotate the fan so that one of the
magnets meets the tip of the
sensor. Adjust the sensor so
that there is an 1/8 inch (3mm)
gap between the sensor and the
magnet (about the thickness of
2 pennies held together).
Plug the power back in and test
the machine.
Does the issue
persist?
YES
Contact Customer
Care for Advanced
Troubleshooting
NO
Issue resolved.
13
Resistance Does Not Respond
BEGIN HERE
Cycle the power off/on.
If the issue persists
continue on with the
troubleshooting.
Does the console turn
on?
YES
NO
Go to Troubleshoot-
ing: No Power
Replace the console.
NO
Does the
increase resistance level
button on the console
make a clicking noise
when you press it?
YES
Replace cable to Speed
Sensor.
Remove the right side
lower round cover.
Plug the power cord back in, and power up the display. If the inlet wire
NO
YES
Does the fan turn
freely?
was unplugged, plug it back in.
Press
“START / ENTER”
twice.Does the motor move
when pressing the increase or
decrease resistance buttons?
Visually watch the motor.
Reattach / adjust the
tension cable
NO
Go to Troubleshoot-
ing: Machine Seized
YES
YES
Up
Visually inspect the
motor. Check to make
sure that the metal cable
is properly attached to
the motor and the brake
metal tension cable
come off track, or need
arm.
Has the
adjustment?
NO
Does the resistance
respond now?
YES
Issue resolved.
NO
Replace the Servo
Motor.
Replace the brake
assembly.
Replace the cable.
Go to Troubleshooting: Rubbing / Belt
14
YES
YES
NO
Is the red, magnetic
brake arm broken?
NO
Is the metal tension
cable broken?
NO
YES
Does the fan
rotate when pedaling
the machine?
Machine Seized Up
BEGIN HERE
Are the Crank Arms
opposite each other
180*?
NO
Follow the “Replace the Crank
Arms” procedure to remove and
reorient one Crank Arm so that
they are 180* opposite each
other as shown.
YES
Attempt to rotate the Crank
Arms by hand.
Does the issue
persist?
YES
Remove the right side, lower
round cover.
Are the
magnets stuck to the
brake disc?
NO
YES
Issue resolved.
Go to Troubleshoot-
ing: Metallic Grinding
and Scraping
Replace Lower Belt
YES
Inspect the lower belt. Is
the belt physically
damaged? Has the belt
become jammed in the
frame?
Does the Lower Belt
need to be replaced?
NO
Attempt to spin the fan by hand,
back and forth. Inspect the 4
round magnets on the fan.
Are the
magnets, or the fan
NO
NO
making contact with
either the motor, or
the frame?
Remove the left pedal arm, and left side
crank cover. This will expose the left
crank and upper belt pulley.
Is the belt physically damaged? Has the
belt become jammed in the frame?
YES
Replace Machine
Engine
Replace Upper Belt
Contact Customer
Care for Advanced
Troubleshooting
YES
Does the Upper Belt
need to be replaced?
NO
15
Console Does Not Light Up Completely
BEGIN HERE
Peel off the protective plastic
film on the display. If the plastic
film has already been removed
and the problem remains,
continue with troubleshooting.
Issue resolved.
Is the entire display
not lighting up?
NO
Remove console back cover (8
screws) and check all connections into console (plug and
unplug). Be sure the cables are
connected securely and
oriented properly. The small
latch on the connector should
line up and snap into place.
NO
Does the issue
persist?
YES
YES
Go to Troubleshooting:
No Power
Replace the Console
16
Machine Slips During Use
BEGIN HERE
Refer to the “Replace The Drive
Belt” procedure.
Follow the directions until it tells
you to loosen the Drive Belt
Tensioner Screw.
Loosen the screw, and adjust
the Drive Belt Tensioner, so that
it puts more tension on the drive
belt. Re-tighten the Drive Belt
Tensioner Screw.
Issue resolved.
NO
Does the issue
persist?
YES
Does it slip less?
YES
Tighten the belt
tension a little more.
NO
Replace the Upper
Belt Tensioner and
Upper Belt
NO
Does the issue
persist?
17
YES
Rollers and Pedals
BEGIN HERE
Is a clicking
or rubbing noise being
caused by contact
between the roller
wheel and the roller
arm bracket?
NO
YES
The noise is a normal function,
and is not harmful to the
machine.
Remove both pedal
arms and swap them
around.
Replace one of the
pedal arms.
YES
Did this resolve the
issue?
NO
Has the problem now
switched sides?
NO
Are the roller wheels
visibly damaged?
NO
YES
YES
Issue resolved.
Replace the roller
wheel.
Do the rollers
seem to be “off” and
not fully tracking on the
Rail Assembly?
NO
The noise is being caused by the
movement of the pedal arm bracket
against the roller wheel. This movement
is a normal function of the machine. A
level of “play” has been built into the
pedal arm / roller wheel to reduce
internal mechanical stress, and to
increase the longevity of the machine.
Issue resolved.
YES
YES
Remove both pedal arms.
Remove both plastic crank covers. Be
careful not to use a Phillips head screw-
driver that is too small. These screws are
sometimes very tight, and can strip easily.
Use a 14mm socket to tighten both crank
nuts, as much as possible.
Issue resolved. Replace both crank
Is there a clicking
noise coming from the
roller wheel area?
Did this resolve the
YES
issue?
NO
NO
Follow the “Adjust the
Leg Assembly
Alignment” procedure.
Did this resolve the
issue?
NO
YES
arms.
18
Issue
resolved.
Noise Issues - Main
Metallic Grinding or
Scraping
Go to Troubleshoot-
ing: Noise Issues -
Metallic Grinding or
Scraping
BEGIN HERE
Go to Troubleshoot-
ing: Noise Issues -
Rubbing
Rubbing
What type of noise is
it?
Clicking, Clunking, or
Knocking
Go to Troubleshoot-
ing: Noise Issues -
Clicking, Clunking,
or Knocking
Squeaking, Squealing
or Chirping
Go to Troubleshoot-
ing: Noise Issues -
Squeaking, Squeal-
ing, or Chirping
Rattling Around Inside
From Bottom of
Machine
Go to Troubleshoot-
ing: Upper (Drive)
Pulley
19
Noise Issues - Metallic Grinding or Scraping
BEGIN HERE
Remove the user right
side lower round cover
(4 screws).
Are the magnets
making contact with
the metallic brake
disc?
NO
Carefully operate machine and
attempt to locate the source of
the noise.
Contact Customer Care for
Advanced Troubleshooting.
YES
Have the
magnets broken off the
red plastic arm?
NO
Follow the “Adjust the Brake
Assembly” procedure.
Note: It is normal for the brake
disc to appear to “wobble”, as
long as it does not contact the
magnets while spinning.
Can the
magnets be adjusted
so they don’t touch the
brake disc?
YES
YES
Replace the Brake
Assembly
Adjust magnets so
they stop making
contact. Issue
resolved.
Replace Machine
Engine
YES
NO
Is the brake disc visibly
forced away from the frame
in such a way that it is
causing the contact with the
magnets?
20
NO
Replace the Brake
Assembly and Brake
Disc.
Noise Issues - Rubbing / Belt
BEGIN HERE
Which side is the noise
coming from, the left or
right side?
If unsure, remove the tall plastic rear
cover. Use the machine while
listening carefully.
If the machine is not making any
noise, check both belts starting with
the user left side.
Go to Troubleshoot-
ing: Upper (Drive)
Pulley
YES
Remove the left pedal arm and
left side crank cover. This will
expose the left crank and upper
belt pulley.
Is the upper belt
traveling off the pulley?
YES
Is the upper
pulley loose, wobbly, or
crooked? Are the 4 bolts
loose? Are any of the 4 bolts
missing? Is the noise coming
from the upper pulley?
LEFT
NO
Slips During Use
Go to
Troubleshooting:
RIGHT
Remove the right lower round
cover (4 screws). Then remove
the metal brake disc (3 screws).
Is the lower belt
traveling off the pulley?
NO
YES
Is the belt
damaged?
The belt needs to be
replaced.
Loosen the belt
tensioner and replace
the belt.
Replace the belt
tensioner.
YES
YES
Is the belt damaged?
tensioner bent or
NO
NO
Is any
part of the belt
damaged?
NO
YES
The belt needs to be
replaced.
Loosen the belt
tensioner and replace
the belt.
Loosen the belt
tensioner and reset
the belt.
NO
Loosen the belt
tensioner and reset
the belt.
21
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