Bose Wave SoundLink Owner's Manual

Wave® SoundLink™ adapter

for the Bose® Wave® music system

and the Bose Wave® radio II

Owner’s guide

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Safety Information

Please read this owner’s guide

Please take the time to follow the instructions in this owner’s guide carefully. It will help you set
up and operate your system properly and enjoy all of its advanced features. Please save this
owner’s guide for future reference.

WARNING: To reduce the risk of fire or electrical shock, do not expose the product to rain
or moisture.

WARNING: Do not expose this apparatus to dripping or splashing,
and do not place objects filled with liquids, such as vases, on or near
the apparatus. As with any electronic products, use care not to spill
liquids into any part of the system. Liquids can cause a failure and/or
a fire hazard.

CAUTIONCAUTION

RISK OF ELECTRICAL SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED PERSONNEL.

AVISVIS

RISQUE DE CHOC ÉLECTRIQUE

NE PAS OUVRIR

ATTENTION : POUR RÉDUIRE LE RISQUE DE DÉCHARGE

ÉLECTRIQUE, NE RETIREZ PAS LE COUVERCLE (OU

L’ARRIÈRE). IL NE SE TROUVE ÀL’INTÉRIEURAUCUNE

PIÈCE POUVANT ÊTRE RÉPARÉE PAR L’USAGER.

S’ADRESSER À UN RÉPARATEUR COMPÉTENT.

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The lightning flash with arrowhead symbol within an equilateral triangle alerts the user to
the presence of uninsulated dangerous voltage within the system enclosure that may be
of sufficient magnitude to constitute a risk of electrical shock.

The exclamation point within an equilatera l triangle, as marked on the system, i s intended
to alert the user to the presence of important operating and maintenance instructions in
this owner’s guide.

CAUTION: Make no modifications to the system or accessories. Unauthorized alterations
may compromise safety, regulatory compliance, and system performance and will void the
product warranty.

WARNING:

K

eep the remote contro l batt ery aw ay from ch ild ren. It may ca us e a fire o r chemical
burn if mishandled. Do not recharge, disassemble, heat above 100ºC (212ºF), or incinerate. Dispose
of used batteries promptly. Replace only with a battery of the correct type and model number.

WARNING: Danger of explosion if battery is incorrectly replaced. Replace only with Duracell,
Eveready, Energizer, Maxell, Toshiba, or Shun Wo CR2032 or DL2032 3-volt lithium battery.

Please dispose of used batteries properly, following any local regulations.
Do not incinerate.

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WARNING: Do not place any naked flame sources, such as lighted candles, on or near
the apparatus.

WARNING: Contains small parts which may be a choking hazard. Not suitable for children under
age 3.

Note:

The product label is located on the bottom of the product.

Note: Where the mains plug or appliance coupler is used as the disconnect device, such disconnect
device shall remain readily operable.

Note:

Operating temperature range: 0 to 35°C.This product is intended for indoor use only.

Note: This product is intended for use only with the power supply provided.

This product conforms to all EU Directive requirements as applicable by law.
The complete Declaration of Conformity can be found at:
www.Bose.com/static/compliance/index.html.

This product complies with the Canadian ICES-003 Class B and RSS-210 specifications.
In the U.S. only, this product complies with CFR 47 Part 15 specifications.

Additional safety information: See the additional instructions on the Important Safety
Instructions sheet (North America only) enclosed in the shipping carton.

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Contents

Product parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

A. Using a kit with basic contents only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

B. Using a kit with both basic and upgrade contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Upgrading your Wave

®

music system, as needed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Preparing your Wave

®

music system or Wave® radio II for wireless . . . . . . . . . . . . . . . . . . . . . 4

If your kit includes an adapter power pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Preparing your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

To disconnect your Wave

®

music system from the computer . . . . . . . . . . . . . . . . . . . . . . . 8

To reconnect to your Wave

®

system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Listening to music on your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Manually linking the SoundLink

TM

adapter and USB key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

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Product parts

There are two versions of the SoundLinkTM kit. Which version you chose for your specific Wave®
system determines which steps you follow in making the connections.

Identify your kit as A. or B. and follow the instructions that apply.

A. Using a kit with basic contents only

If you have only the basic contents kit directly
below:

Skip ahead to “Preparing your Wave

®

music
system or Wave® radio II for wireless” on
page 4.

B. Using a kit with both basic and upgrade
contents

If you have all of the contents shown below:

1. Begin with “Upgrading your Wave

®

music

system, as needed” on page 3.

2. Proceed with “Preparing your Wave

®

music
system or Wave® radio II for wireless” on
page 4.

SoundLink

USB key

SoundLink

remote contro l

(battery installed)

SoundLink

TM

adapter

Basic contents

Adapter pow e r p a c k

Upgrade contents

Upgrade CD

OR

100-120V

220-240V

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Upgrading your Wave® music system, as needed

If your kit includes an upgrade CD, it is important to use the CD before making any SoundLinkTM
kit connections.

Follow this procedure:

1. Make sure your Wave

®

music system is plugged in and ready to use.

For detailed instructions, refer to the Bose® owner’s guide that came with the system.

2. Insert the update CD, label side up, into the disc drive on the system.
The update process begins automatically and UPDATING appears on the Wave

®

system

display.

When the update is complete, the system ejects the disc. Your system is now compatible with
the SoundLink adapter.

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Preparing your Wave® music system or Wave® radio II for wireless

The SoundLinkTM adapter connects directly to your Wave® system.

1. Plug the SoundLink adapter cable (with the words Bose link facing up) into the Bose link
connector on the rear of the system.

2. Place the adapter in a convenient location. It does not need to be within view.
If the adapter is to the left of the system (as you face it), be sure the two are at least

2 in. (5 cm) apart to eliminate any interference with AM reception.

Bose link

cable

Bose link

connector

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If your kit includes an adapter power pack

1. On the rear of the SoundLink

TM

adapter, insert the small end of the adapter power cable into

the DC power connector.

2. Plug the other end of the power cable into an AC power outlet that is close to your system.

Adapter*
power pack

*In some regions, the kit includes a
separate power cable that connects to
the power supply.

SOUNDLINK
POWER CABLE
UNPLUGGED

scrolls across the
Wave

®

system
display if the
required power
pack is not
connected
when you press
the SoundLink/CD
button.

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Preparing your computer

1. Using the provided SoundLinkTM remote control, press the SoundLink/AUX button to select

the computer as the music source.
Your Wave

®

system turns on and SOUNDLINK, CONNEC TING, DISCOVERABLE appear in

sequence on the front panel display.
If no text appears, see “Troubleshooting” on page 11.

2. With your computer turned on, lift the antenna on the SoundLink

TM

USB key to the vertical

position and plug the key into a USB port on your computer.

USB key

antenna

To locate a USB port on your
computer, look for the identifying
symbol .

If you are using a USB hub with
your computer, make sure it is a
powered hub.

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3. Check to be sure the SoundLinkTM USB key power light turns on and begins to flash.

4. Wait for your computer to recognize the SoundLink USB key. It may take up to 20

seconds the first time this occurs.
CONNECTING appears on the Wav e

®

system display and lights on the USB key and Sound­Link adapter flash rapidly. The lights stop blinking and the Wave® system emits a brief beep
when the SoundLink connection is ready for use.

5. For best performance, set your computer volume control to the maximum level you use.
Then open a music application or locate an Internet radio station and set the music to play.

Important for Mac computer users: On first using the USB key, you may need to open your
computer Sounds settings in System Preferences and select “Bose SoundLink Audio.”

Note: While listening to music from your computer, no sound plays through the computer’s internal
speakers or sound card. On some computers, you can choose a separate audio output for your
music and still hear computer alerts on its internal speakers.

Flashing

power light

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To disconnect your Wave® music system from the computer

Press the button on the end of the SoundLink

TM

USB key. Then remove the USB key from the

computer USB port.

To reconnect to your Wave

®

system

When you plug the SoundLink USB key into the USB port on your computer, it should
automatically reconnect to your Wave

®

system. Make sure your system is turned on and

COMPUTER appears on the system display.
If you have problems connecting, see “Troubleshooting” on page 11.

Button

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Listening to music on your computer

Your SoundLinkTM kit remote control gives you access to the music on your computer. It works
much like the original Wave

®

music system remote and controls all of the system features.

The buttons that operate with your computer include:

Soundlink/AUX

• Press: Selects the audio from your
computer or an AUX device.
(if one is connected to the system).

• Press again: Switches between
your computer and th e AU X device .

Play/Pause*

• Begins music track play.

• Pauses a playing track.

Seek/Track*

• Press: Skips to the previous or next
CD track or music track on your
computer.

• Press and hold: Scans back or ahead
though the current track.

Mute

• Press to silence audio.

• Press again to restore audio.

Volume

• Press: Turns the volume up or down.

• Press and hold: Adjusts the volume
faster.

Note for Wave® radio II owners:
The new remote provides all of the
buttons needed to operate the Wave

®

radio II, plus some that work solely
with the Wave® music system.

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Troubleshooting

Problem What to do

Computer does not
recognize the SoundLink

TM

USB key (in its list of
connected devices).

• Remove the SoundLink

TM

USB key from your computer, wait 30 seconds,

and insert it again.

• If you are using a USB hub, make sure the hub is powered.

• Try a different USB port. If you are using a powered USB hub, try moving
the SoundLink USB key to a USB port on the computer.

• Remove the SoundLink USB key, restart your computer, and insert the
USB key again.

• Refer to the owner’s guide, help system, or technical support for your
computer to learn how to detect and install new hardware.

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Problem What to do

Computer and Wave®
system do not connect.

Symptom A:

SOUNDLINK or
COMPUTER

never

appear on the W ave

®

system

display and no lights blink.
Or see Symptom B on the

next page.

• Press the SoundLink/AUX button to turn on the system and select the

computer.

• Make sure the SoundLink

TM

adapter is connected to the Wave® system.

•Unplug the Wave

®

music system for 30 seconds and plug it back in.

• If you received an upgrade CD with your kit and have not used it, be sure
to run it now.

• If this does not resolve the problem, contact Bose Customer Service. Refer
to the address list included in the carton.

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Problem What to do

Computer and Wave®
system do not connect.

Symptom B:

CONNECTING remains

on the Wave

®

system
display and the adapter
light blinks continuously.)

– NO SIGNAL – appears

eventually on the system
display.

Or, see Symptom A on the
previous page.

• Make sure the USB key is plugged in and your computer is turned on.

• Decrease the distance between the Acoustic Wave

®

system and your

computer. See “Connection range” on page 17.

•Try moving the Wave

®

system away from possible sources of interference
such as another wireless device, a microwave oven, or wireless computer
network router.

• If you are using a desktop computer, try moving the USB key to a port that
provides a more direct path to the adapter. Or use a USB extension cable,
available for purchase at computer stores.

• Remove the USB key from your computer, wait 30 seconds and insert it
again.

• Disconnect the power supply from the Wave

®

system and reconnect it.

• Try restoring the wireless link between the speaker and the USB key. See
“Manually linking the SoundLink

TM

adapter and USB key” on page 15.

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Problem What to do

No sound when the
computer music plays.

• Press the SoundLink/

AUX button on the SoundLink

TM

remote to select

your computer as the source.

COMPUTER should be displayed.

• Make sure your Wave

®

system volume is turned up and the sound is not

muted.

• Make sure the volume on your computer is turned up and is not muted.

• Make sure your music application is running, the volume is turned up and
not muted.

• Check your computer Sound settings to make sure “Bose SoundLink
Audio” is selected as the audio output device.

• Close or quit the music application on your computer and restart it.

• Restart your computer.

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Problem What to do

Reception of sound from the
computer is poor or the
sound is dropping out.

• Move the SoundLink

TM

adapter farther from the Wave® system.

• Change the angle of the antenna on the SoundLink USB key.

• Decrease the distance between the Acoustic Wave

®

system and your

computer. See “Connection range” on page 17.

• Try moving the Acoustic Wave

®

system away from possible sources of
interference such as another wireless device, a microwave oven, or
wireless computer network router.

• Use a USB extension cable, available for purchase at computer stores.
Plug the USB key into the appropriate end of the cable and the computer
into the other end.

• Close other applications that can tax your computer memory.

• If you continue to experience reception problems, contact Bose Customer
Service. Refer to the address list included in the carton.

Play/Pause and Seek

buttons do not control music
on the computer.

• Make sure your computer media player or Internet radio application is
selected as the active window.

Note: Not all players and Internet radio services support this form of
playback control.

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Manually linking the SoundLinkTM adapter and USB key

You may be using a replacement SoundLink USB key or SoundLink adapter or troubleshooting
the wireless connection. In either case you should link the USB key and adapter manually.

1. Using the provided SoundLink

TM

remote control, press the SoundLink/AUX button to select

the computer as the music source.

2. Press and hold the Presets 5 button on the remote control until DISCOVERABLE is
displayed and flashing on the Wave

®

system display.

3. With your computer turned on, lift the antenna on the
SoundLink

TM

USB key to the vertical position and plug the

key into a USB port on your computer.

4. Press and hold the button on the USB key for more than 3
seconds until the light begins to flash. When the USB

power light changes from flashing to solid and the Wave

®

system emits a beep, linking is complete.

Customer service

For additional help in solving problems, see notes about the product at: Owners.Bose.com.
To contact Bose Customer Service for help, or to replace a lost remote control, see the phone

numbers on the inside the back cover of your Wave

®

music system guide.

Button

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Limited warranty

Your Bose® SoundLinkTM kit is covered by a limited transferable warranty. Details of the limited
warranty are provided on the product registration card that is included in the carton. Please
complete the information section on the card and mail it to Bose. Failure to do so will not affect
your limited warranty rights.

What you must do to obtain Limited Warrant y Service:

Return product, with proof of purchase from an authorized Bose® dealer, using the following
procedures:

1. Contact the Bose organization in your country/region (visit Global.Bose.com for Bose
contact information in your country/region) for specific return and shipping instructions;

2. Label and ship the product, freight prepaid, to the address provided by the Bose
organization in your country; and

3. Place any necessary return authorization number prominently on the outside of the carton.
Cartons not bearing a return authorization number, where required, will be refused.

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Technical information

Adapter power rating

120V 50/60Hz with 5V output at 500mA

Connection range

Wireless capability spans the area of most
homes. The range varies with the presence
of other wireless devices such as network
routers or microwave ovens) and signal
obstructions (multiple walls, metal appliance,
etc.

Dimensions

SoundLink adapter: 3.6" H x 2.6" D x 1" W
(9.1 cm H x 7.6 cm D x

2.3 cm W)

Weight

SoundLink adapter: 0.33 lb
(150 grams +/-10 gram s)

Computer requirements

Compatible with computers running Windows
XP or Vista systems or MAC OSX (10.4 or
later).

Requires use o f a USB por t o n a com p ute r or
a powered USB hub connected to the com­puter.

Bose

®

system requirement

Exclusive use of the Bose

link connector on

the rear of the Wave

®

system.

Bluetooth

®

QD ID

SoundLink USB key: B015403
SoundLink Adapter: TO COME ON 6/22

The Bluetooth

®

word mark and logos are
registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Bose
Corporation are under license.