Bosch DIP-7186-8HD, DIP-7188-8HD Installation Manual

DIVAR IP 7000 (2U)

Installation Manual

DIVAR IP 7000 (2U) Table of contents | en 3

1.1 Safety message explanation 5

1.2 Safety precautions 5

1.3 Important safety instructions 6

1.4 Electrical safety precautions 8

1.5 ESD precautions 9

1.6 Operating precautions 9

1.7 Notices 9

1.8 FCC and ICES compliance 10

2 3

3.1 Chassis features 13

3.2 Chassis components 13

3.2.1 Chassis 13

3.2.2 Fans 14

3.2.3 Power supply 14

3.2.4 Air shroud 14

3.2.5 Mounting rails 14

3.3 System interface 14

3.3.1 Control panel buttons 15

3.3.2 Control panel LEDs 15

3.3.3 Drive carrier LEDs 16

4.1 Unpacking the system 18

4.2 Preparing for setup 18

4.2.1 Choosing a setup location 18

4.2.2 Rack precautions 18

4.2.3 General system precautions 19

4.2.4 Rack mounting considerations 19

4.3 Rack mounting instructions 19

4.3.1 Separating the sections of the rack rails 19

4.3.2 Installing the inner rails on the chassis 20

4.3.3 Installing the outer rails to the rack 21

4.3.4 Installing the chassis in the rack 22

4.3.5 Installing the chassis in a Telco rack 22

4.4 Turning on the system 23

5.1 Introduction 24

5.2 Setup instruction 24

5.3 Starting the application 24

5.4 Using Bosch VMS Config Wizard 25

5.5 Using Bosch VMS Operator Client 26

6.1 Protecting the system from unauthorized access 27

6.2 Setting up port forwarding 27

6.3 Choosing an appropriate client 27

6.3.1 Remote connection with Operator Client 27

6.3.2 Remote connection with Video Security App 27

Safety information 5

About this manual 12 System overview 13

Rack installation 18

System setup - first steps 24

Connecting to the internet 27

Bosch Sicherheitssysteme GmbH Installation Manual 2016.08 | V2.1 | DOC

4 en | Table of contents DIVAR IP 7000 (2U)

6.4 Installing an Enterprise Management Server 28

7 8 9

RAID setup 29 Additional documentation and client software 30 OSS licenses 31

9.1 MIT - iniparser 31

9.2 MS-PL - MSDN Library 32

9.3 NTP License - NTP Project 33

9.4 Appliance Finder 33

9.5 Bosch VMS licenses 37

Maintenance 38

10.1 Replacement components 38

10.2 Removing power from the system 38

10.3 Removing the chassis cover 38

10.4 Installing a SATA hard drive 39

10.4.1 Removing a hard drive from the chassis 39

10.4.2 Installing a hard drive into a hard drive carrier 40

10.4.3 Installing a hard drive into a front drive bay 41

10.5 Identifying a faulty SSD drive 41

10.6 Installing a SSD hard drive into a rear drive bay 42

10.6.1 Removing a hard drive from the rear drive bay 42

10.6.2 Installing a hard drive into a rear hard drive carrier 42

10.6.3 Installing a hard drive into a rear drive bay 43

10.7 Replacing the DVD ROM drive 43

10.8 Replacing the front port panel 43

10.9 Installing the motherboard 44

10.10 Installing the air shroud 44

10.11 Replacing a system fan 45

10.12 Replacing the power supply 46

10.12.1 Replacing the power supply 47

10.12.2 Replacing the power distributor 47

10.13 Monitoring the system 48

10.14 Recovering the unit 48

10.15 Service and repair 49

2016.08 | V2.1 | DOC Installation Manual Bosch Sicherheitssysteme GmbH

DIVAR IP 7000 (2U) Safety information | en 5

1 Safety information

Observe the safety notes in this chapter.

1.1 Safety message explanation

Warning!

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

Caution!

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

Notice!

Indicates a situation which, if not avoided, could result in damage to the equipment or environment, or data loss.

1.2 Safety precautions

Follow these rules to ensure general safety: – Keep the area around the system clean and free of clutter. – Place the chassis top cover and any system components that have been removed away

from the system on a table so that they won't accidentally be stepped on.

– While working on the system, do not wear loose clothing such as neckties and

unbuttoned shirt sleeves, which can come into contact with electrical circuits or be pulled into a cooling fan.

– Remove any jewelry or metal objects from your body, which are excellent metal

conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present.

– After accessing the inside of the system, close the system back up and secure it to the

rack unit after ensuring that all connections have been made.

– The system is heavy when fully loaded. When lifting the system, two people at either end

should lift slowly with their feet spread out to distribute the weight. Always keep your back straight and lift with your legs.

Caution!

Installation should only be performed by qualified service personnel in accordance with applicable local codes.

Caution!

The Low Voltage power supply unit must comply with EN/UL 60950. The power supply must be a SELV-LPS unit or a SELV - Class 2 unit (Safety Extra Low Voltage - Limited Power Source).

Bosch Sicherheitssysteme GmbH Installation Manual 2016.08 | V2.1 | DOC

6 en | Safety information DIVAR IP 7000 (2U)

Warning!

Interruption of mains supply: Voltage is applied as soon as the mains plug is inserted into the mains socket. However, for devices with a mains switch, the device is only ready for operation when the mains switch (ON/OFF) is in the ON position. When the mains plug is pulled out of the socket, the supply of power to the device is completely interrupted.

Warning!

Removing the housing: To avoid electric shock, the housing must only be removed by qualified service personnel. Before removing the housing, the plug must always be removed from the mains socket and remain disconnected while the housing is removed. Servicing must only be carried out by qualified service personnel. The user must not carry out any repairs.

Warning!

Power cable and AC adapter: When installing the product, use the provided or designated connection cables, power cables and AC adaptors. Using any other cables and adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL or CSA-certified cables (that have UL/CSA shown on the code) for any other electrical devices.

Warning!

Lithium battery: Batteries that have been inserted wrongly can cause an explosion. Always replace empty batteries with batteries of the same type or a similar type recommended by the manufacturer. Handle used batteries carefully. Do not damage the battery in any way. A damaged battery may release hazardous materials into the environment. Dispose of empty batteries according to the manufacturer's instructions.

Warning!

Handling of lead solder materials used in this product may expose you to lead, a chemical known to the State of California to cause birth defects and other reproductive harm.

Notice!

Electrostatically sensitive device: To avoid electrostatic discharges, the CMOS/MOSFET protection measures must be carried out correctly. When handling electrostatically sensitive printed circuits, grounded anti-static wrist bands must be worn and the ESD safety precautions observed.

Notice!

Installation should only be carried out by qualified customer service personnel in accordance with the applicable electrical regulations.

1.3 Important safety instructions

Read, follow, and retain for future reference all of the following safety instructions. Follow all warnings before operating the device. – Clean only with a dry cloth. Do not use liquid cleaners or aerosol cleaners.

2016.08 | V2.1 | DOC Installation Manual Bosch Sicherheitssysteme GmbH

DIVAR IP 7000 (2U) Safety information | en 7

– Do not install device near any heat sources such as radiators, heaters, stoves, or other

equipment (including amplifiers) that produce heat. – Never spill liquid of any kind on the device. – Take precautions to protect the device from power and lightning surges. – Unless qualified, do not attempt to service a damaged device yourself. Refer all servicing

to qualified service personnel. – Install in accordance with the manufacturer's instructions in accordance with applicable

local codes. – Use only attachments/accessories specified by the manufacturer. – Protect all connection cables from possible damage, particularly at connection points. – Do not defeat the safety purpose of a polarized or ground‑type plug. – Permanently connected devices must have an external, readily operable mains plug or

all‑pole mains switch in accordance with installation rules. – Pluggable devices must have an easily accessible socket-outlet installed near the

equipment. – Unplug the unit from the outlet before cleaning. Follow any instructions provided with the

unit. – Any openings in the unit enclosure are provided for ventilation to prevent overheating and

ensure reliable operation. Do not block or cover these openings. – Do not place the unit in an enclosure unless proper ventilation is provided, or the

manufacturer's instructions have been adhered to. – Install the unit only in a dry, weather-protected location. – Do not use this unit near water, for example near a bathtub, washbowl, sink, laundry

basket, in a damp or wet basement, near a swimming pool, in an outdoor installation, or

in any area classified as a wet location. – To reduce the risk of fire or electrical shock, do not expose this unit to rain or moisture. – Never push objects of any kind into this unit through openings as they may touch

dangerous voltage points or short-out parts that could result in a fire or electrical shock. – Power supply cords should be routed so that they are not likely to be walked on or

pinched by items placed upon or against them, playing particular attention to cords and

plugs, convenience receptacles, and the point where they exit from the appliance. – Operate the unit only from the type of power source indicated on the label. Use only the

power supply provided or power supply units with UL approval and a power output

according to LPS or NEC Class 2. – Do not open or remove the cover to service this unit yourself. Opening or removing covers

may expose you to dangerous voltage or other hazards. Refer all servicing to qualified

service personnel. – Be sure the service technician uses replacement parts specified by the manufacturer.

Unauthorized substitutions could void the warranty and cause fire, electrical shock, or

other hazards. – Safety checks should be performed upon completion of service or repairs to the unit to

ensure proper operating condition. – Observe the relevant electrical engineering regulations. – When installing in a switch cabinet, ensure that the unit and the power supply units have

sufficient grounding. – Connect the unit to an earthed mains socket. – Use proper CMOS/MOS-FET handling precautions to avoid electrostatic discharge (ESD). – For protection of the device, the branch circuit protection must be secured with a

maximum fuse rating of 16A. This must be in accordance with NEC800 (CEC Section 60).

Bosch Sicherheitssysteme GmbH Installation Manual 2016.08 | V2.1 | DOC

8 en | Safety information DIVAR IP 7000 (2U)

– Disconnect the power before moving the unit. Move the unit with care. Excessive force or

shock may damage the unit and the hard disk drives.

– All the input/output ports are Safety Extra Low Voltage (SELV) circuits. SELV circuits

should only be connected to other SELV circuits.

– If safe operation of the unit cannot be ensured, remove it from service and secure it to

prevent unauthorized operation. In such cases, have the unit checked by Bosch Security Systems.

– Disconnect power supply and arrange for the device to be serviced by qualified personnel

in the following cases, because safe operation is no longer possible: – The power cable/plug is damaged. – Liquids or foreign bodies have entered the device. – The device has been exposed to water or extreme environmental conditions. – The device is faulty despite correct installation/operation. – The device has fallen from a height, or the housing has been damaged. – The device was stored over a long period under adverse conditions. – The device performance is noticeably changed.

1.4 Electrical safety precautions

Basic electrical safety precautions should be followed to protect you from harm and the system from damage: – Be aware of the locations of the power on/off switch on the chassis as well as the room's

emergency power-off switch, disconnection switch or electrical outlet. If an electrical

accident occurs, you can then quickly remove power from the system. – Do not work alone when working with high voltage components. – Disconnect the power cables before installing or removing any components from the

computer, including the backplane. When disconnecting power, you should first turn off

the system and then unplug the power cords from all the power supply modules in the

system. – Disconnect the power cable before installing or removing any cables from the backplane. – When working around exposed electrical circuits, another person who is familiar with the

power-off controls should be nearby to switch off the power if necessary. – Use only one hand when working with powered-on electrical equipment. This is to avoid

making a complete circuit, which will cause electrical shock. Use extreme caution when

using metal tools, which can easily damage any electrical components or circuit boards

they come into contact with. – The power supply power cords must include a grounding plug and must be plugged into

grounded electrical outlets. The unit has more than one power supply cord. Disconnect

both power supply cords before servicing to avoid electrical shock. – Make sure that the backplane is securely and properly installed on the motherboard to

prevent damage to the system due to power shortage. – Mainboard replaceable soldered-in fuses: Self-resetting PTC (Positive Temperature

Coefficient) fuses on the mainboard must be replaced by trained service technicians only.

The new fuse must be the same or equivalent as the one replaced. Contact technical

support for details and support.

Caution!

Replaceable batteries Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer's instructions.

2016.08 | V2.1 | DOC Installation Manual Bosch Sicherheitssysteme GmbH

DIVAR IP 7000 (2U) Safety information | en 9

Caution!

DVD-ROM Laser: To prevent direct exposure to the laser beam and hazardous radiation exposure, do not open the enclosure or use the unit in any unconventional way.

1.5 ESD precautions

Notice!

Electrostatic Discharge (ESD) can damage electronic components. To prevent damage to your system, it is important to handle the electronic components very carefully.

Electrostatic Discharge (ESD) is generated by two objects with different electrical charges coming into contact with each other. An electrical discharge is created to neutralize this difference, which can damage electronic components and printed circuit boards. The following measures are generally sufficient to neutralize this difference before contact is made to protect your equipment from ESD: – Do not use mats designed to decrease electrostatic discharge as protection from

electrical shock. Instead, use rubber mats that have been specifically designed as

electrical insulators. – Use a grounded wrist strap designed to prevent static discharge. – Keep all components and printed circuit boards (PCBs) in their antistatic bags until ready

for use. – Touch a grounded metal object before removing the board from the antistatic bag. – Do not let components or printed circuit boards come into contact with your clothing,

which may retain a charge even if you are wearing a wrist strap. – Handle a board by its edges only. Do not touch its components, peripheral chips, memory

modules or contacts. – When handling chips or modules, avoid touching their pins. – Put the mainboard and peripherals back into their antistatic bags when not in use. – For grounding purposes, make sure your computer chassis provides excellent

conductivity between the power supply, the case, the mounting fasteners and the

mainboard.

1.6 Operating precautions

The chassis cover must be in place when the system is operating to assure proper cooling. Out of warranty damage to the system can occur if this practice is not strictly followed.

Note:

Please handle used batteries carefully. Do not damage the battery in any way. A damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landfill. Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly.

1.7 Notices

Notice!

This is a class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.

Bosch Sicherheitssysteme GmbH Installation Manual 2016.08 | V2.1 | DOC

10 en | Safety information DIVAR IP 7000 (2U)

Notice!

Video loss is inherent to digital video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information. To minimize the risk of losing information, we recommend multiple, redundant recording systems, and a procedure to back up all analog and digital information.

Disposal

Your Bosch product has been developed and manufactured using highquality materials and components that can be reused. This symbol means that electronic and electrical devices that have reached the end of their working life must be disposed of separately from household waste. In the EU, separate collecting systems are already in place for used electrical and electronic products. Please dispose of these devices at your local communal waste collection point or at a recycling center.

Notice!

Do not dispose batteries in household waste. Dispose of batteries only at suitable collection points and, in the case of lithium batteries, mask the poles.

Caution! Battery replacement - For qualified service personnel only

A lithium battery is located inside the unit enclosure. To avoid danger of explosion, replace the battery as per instructions. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of the replaced battery in an environmentally friendly way and not with other solid waste. Refer all servicing to qualified service personnel.

Do not place this unit on an unstable stand, tripod, bracket, or mount. The unit may fall, causing serious injury and/or serious damage to the unit.

Information on sales, delivery, storage, and working life period

No restrictions or conditions apply for the sale or delivery of this product. If stored under the specified conditions, the storage period is not restricted. If used for the specified purpose in compliance with the safety instructions and technical specifications, the working life period of the product is in accordance with normal expectations for this type of product.

Information on equipment use

Device is for professional installation only. Operation of the devices is not intended for personal or household use. There are no restrictions to use the device in commercial and industrial areas, except those mentioned in the Safety information.

1.8 FCC and ICES compliance

(only for U.S.A. and Canada) This equipment has been tested and found to comply with the limits for a ClassA digital device pursuant to Part15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if

2016.08 | V2.1 | DOC Installation Manual Bosch Sicherheitssysteme GmbH

DIVAR IP 7000 (2U) Safety information | en 11

not installed and used in accordance with the manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense.

Bosch Sicherheitssysteme GmbH Installation Manual 2016.08 | V2.1 | DOC

12 en | About this manual DIVAR IP 7000 (2U)

2 About this manual

This manual is written for professional system integrators and PC technicians. It provides information for the installation and use of the chassis. Installation and maintenance should be performed by experienced and qualified technicians only.

2016.08 | V2.1 | DOC Installation Manual Bosch Sicherheitssysteme GmbH

DIVAR IP 7000 (2U) System overview | en 13

3 System overview

DIVAR IP 7000 is an affordable, simple and reliable all-in-one recording, viewing and management solution for network surveillance systems of up to 128channels (with 32channels pre-licensed). Running the full Bosch VMS (Video Management System) solution and powered by Bosch VRM (Video Recording Manager) software, the DIVAR IP 7000 is an intelligent IP storage device that eliminates the need for separate NVR (Network Video Recorder) server and storage hardware. The 2U rack mount unit combines advanced management and state-of-the-art recording management into a single cost-effective, plug and play IP recording appliance for IT-minded customers which are seeking for a state-of-the-art “second generation” NVR recording solution. DIVAR IP 7000 features: – Instant real time access to video

View high quality HD and UHD video despite low or limited bandwidth connections.

Dynamic Transcoding technology ensures that you can view your video immediately —

anytime, anywhere. – Easy installation

DIVAR IP 7000 features wizard based set-up and centralized configuration to reduce

installation times. All components are pre-installed and pre-configured. Simply connect to

the network and turn on the unit — DIVAR IP 7000 starts recording straight out of the box. – Access to BoschVMS

After starting the system, immediate access to the BoschVMS management application is

offered by a customized user interface. The ability to use one central user interface for

configuration and operation management reduces installation and training requirements,

and helps to keep ongoing system management costs low.

3.1 Chassis features

The high-performance chassis includes the following features: – Hard drives

The chassis features 8 slots for SATA drives. These drives are hot swappable. Once set up

correctly, these drives can be removed without powering down the unit. In addition,

these drives support SES2 (SATA). – I/O expansion slots

Each chassis model includes seven low-profile I/O expansion slots. – Peripheral drives

Each chassis supports one slim DVD-ROM drive. This drive allows you to quickly install or

save data. – Other features

Other onboard features are included to promote system health. These include various

cooling fans, a convenient power switch, a reset button, and system status LED

indicators.

3.2 Chassis components

This chapter describes the most common components included with your chassis. For more information, see the installation instructions detailed later in this manual.

3.2.1 Chassis

The chassis includes 8hard drive bays and comes with a DVD ROM drive. The chassis supports a 2U backplane.

Bosch Sicherheitssysteme GmbH Installation Manual 2016.08 | V2.1 | DOC

14 en | System overview DIVAR IP 7000 (2U)

4 5

For empty chassis, the hard drives must be purchased separately. For the latest shipping lists, see the datasheet in the online product catalog.

3.2.2 Fans

The system fans provide cooling for the chassis. These fans circulate air through the chassis as a means of lowering the chassis internal temperature. The system fans are powered from the motherboard. The fans are 2U high.

3.2.3 Power supply

The chassis has redundant power supplies. Redundant power supplies are hot-swappable, and can be changed without turning off the system. Each power supply is auto-switching capable. This enables the power to automatically sense and operate at a 100V to 240V input voltage. An amber light will be illuminated on the power supply when the power is off. An illuminated green light indicates that the power supply is operating.

3.2.4 Air shroud

Air shrouds are shields, usually plastic, which conduct the airflow directly to where it is needed to maximize fan efficiency . Always use the air shroud included with your chassis.

3.2.5 Mounting rails

The unit can be placed in a rack for secure storage and use. To set up your rack, follow the step-by-step instructions included in this manual.

3.3 System interface

There are several LEDs on the front and rear of the chassis. The LEDs show the over-all status of the system and the activity and health of specific components.

Front view:

1 2x USB2.0 ports 2 Power failure

3 Information LED 4 NIC1/NIC2

5 HDD (drive activity) 6 Power

7 Reset 8 Power on/off

9 Drive carrier LEDs (green: access to

2016.08 | V2.1 | DOC Installation Manual Bosch Sicherheitssysteme GmbH

this drive/red: drive failure)

DIVAR IP 7000 (2U) System overview | en 15

92 63 74

Rear view:

1 2xpower supply modules 2 2xredundant SSD drives for operating

system (RAID1 mirror)

3 1xserial port 4 1xnetwork port for BMC (Baseboard

Management Controller) connection and IPMI (Intelligent Platform Management Interface) monitoring

5 4USB ports 6 2xnetwork ports for data transmission

7 1xVGA display output (do not use!) 8 1xgraphic card (4xmini display port)

9 1xsound card (audio inputs and

outputs)

3.3.1 Control panel buttons

There are two push-buttons located on the front of the chassis. These are (in order from left to right) a reset button and a power on/off button.

– Reset: The reset button is used to reboot the system.

– Power: The main power switch is used to apply or remove power from the power

supply to the system. Turning off system power with this button removes the main power

but keeps standby power supplied to the system. Therefore, you must unplug system

before servicing.

(teamed) Note: Do not change the teaming mode!

Note: Provides digital signal. An active adapter is required to connect analog monitors.

3.3.2 Control panel LEDs

The control panel located on the front of the chassis has LEDs to provide you with critical information related to different parts of the system. This section explains what each LED indicates when illuminated.

Bosch Sicherheitssysteme GmbH Installation Manual 2016.08 | V2.1 | DOC

16 en | System overview DIVAR IP 7000 (2U)

– Power failure: A flashing LED indicates a power failure in the power supply.

– Displays the system status.

System status Description

Continously on and red An overheat condition has occurred. (This may be caused

by cable congestion.)

Blinking red (1Hz) Fan failure: check for an inoperative fan.

Blinking red (0.25Hz) Power failure: check for an inoperative power supply.

Solid blue Local UID has been activated. Use this function to locate

the unit in a rack environment.

Blinking blue (300msec) Remote UID has been activated. Use this function to locate

the unit from a remote location.

– Overheat/fan fail: A flashing LED indicates a fan failure.

When continuously on (not flashing) the LED indicates an overheat condition, which may be caused by cables obstructing the airflow in the system or the ambient room temperature being too warm. Check the routing of the cables and make sure all fans are present and operating normally. You should also check to make sure that the chassis covers are installed. Finally, verify that the heat sinks are installed properly. This LED will remain flashing or on as long as the fan failure/overheat condition exists.

– NiC2: A flashing LED indicates network activity on GLAN2.

– NIC1: A flashing LED indicates network activity on GLAN1.

– HDD: A flashing LED indicates IDE channel activity in the SAS/SATA drive, SCSI

drive, and/or DVD-ROM drive activity.

– Power: Indicates power is being supplied to the system's power supply units.

This LED should normally be illuminated when the system is operating.

3.3.3 Drive carrier LEDs

Your chassis uses SATA drives. Each SATA drive carrier has two LEDs. – Green: Each SATA drive carrier has a green LED. When illuminated, this green LED (on

the front of the SATA drive carrier) indicates drive activity. A connection to the SATA backplane enables this LED to blink on and off when that particular drive is being accessed.

2016.08 | V2.1 | DOC Installation Manual Bosch Sicherheitssysteme GmbH

+ 36 hidden pages