Bosch DIP-5240GP-00N, DIP-5244GP-4HD Installation Manual

DIVAR IP all‑in‑one 5000
DIP‑5240IG‑00N | DIP‑5244IG‑4HD | DIP‑5248IG‑4HD | DIP‑524CIG‑4HD | DIP‑5240GP‑00N | DIP‑5244GP‑4HD | DIP‑5248GP‑4HD | DIP‑524CGP‑4HD
en Installation manual
DIVAR IP all-in-one 5000 Table of contents | en 3

Table of contents

1.1 General safety precautions 5
1.2 Electrical safety precautions 7
1.3 ESD precautions 9
1.4 Operating precautions 10
1.5 Data security precautions 10
2.1 Device views 12
2.2 Control panel elements 14
3.1 Removing a hard drive carrier from a hard drive bay 16
3.2 Installing a hard drive into a hard drive carrier 17
3.3 Installing a hard drive carrier into a hard drive bay 19
4.1 Default settings 20
4.2 Prerequisites 20
4.3 Operating modes 21
4.4 Preparing hard drives for video recording 21
4.5 Starting the application 22
4.5.1 Operating as full video recording and management system 24
4.5.2 Operating as pure video recording system 24
4.5.3 Operating as iSCSI storage expansion 24
4.6 Using BVMS Config Wizard 25
4.7 Adding additional licenses 26
4.8 Using BVMS Operator Client 27
5.1 Protecting the system from unauthorized access 28
5.2 Setting up port forwarding 28
5.3 Choosing an appropriate client 28
5.3.1 Remote connection with Operator Client 29
5.3.2 Remote connection with Video Security App 29
6.1 Monitoring the system 29
6.2 Recovering the unit 30
Safety precautions 5
System overview 11
Installing a hard drive 16
System setup 20
Remote connection to the system 28
Maintenance 29
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6.3 Service and repair 31
Additional documentation and client software 32
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DIVAR IP all-in-one 5000 Safety precautions | en 5
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1 Safety precautions

Observe the safety precautions in this chapter.

1.1 General safety precautions

Follow these rules to ensure general safety: – Keep the area around the system clean and free of clutter. – Place the chassis top cover and any system components
that have been removed away from the system or on a table so that they won't accidentally be stepped on.
Do not wear loose clothing such as neckties and
unbuttoned shirt sleeves while working on the system. Loose clothing can come into contact with electrical circuits or be pulled into a cooling fan.
Remove any jewelry or metal objects from your body, which
are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present.
Warning!
Interruption of mains supply: Voltage is applied as soon as the mains plug is inserted into the mains socket. However, for devices with a mains switch, the device is only ready for operation when the mains switch (ON/OFF) is in the ON position. When the mains plug is pulled out of the socket, the supply of power to the device is completely interrupted.
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Warning!
Removing the housing: To avoid electric shock, the housing must only be removed by qualified service personnel. Before removing the housing, the plug must always be removed from the mains socket and remain disconnected while the housing is removed. Servicing must only be carried out by qualified service personnel. The user must not carry out any repairs.
Warning!
Power cable and AC adapter: When installing the product, use the provided or designated connection cables, power cables and AC adaptors. Using any other cables and adaptors could cause a malfunction or a fire. Electrical Appliance and Material Safety Law prohibits the use of UL or CSA-certified cables (that have UL/CSA shown on the code) for any other electrical devices.
Warning!
Lithium battery: Batteries that have been inserted wrongly can cause an explosion. Always replace empty batteries with batteries of the same type or a similar type recommended by the manufacturer. Handle used batteries carefully. Do not damage the battery in any way. A damaged battery may release hazardous materials into the environment. Dispose of empty batteries according to the manufacturer's instructions, or local directives.
Warning!
Handling of lead solder materials used in this product may expose you to lead, a chemical known to the State of California to cause birth defects and other reproductive harm.
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Notice!
Electrostatically sensitive device: To avoid electrostatic discharges, the CMOS/MOSFET protection measures must be carried out correctly. When handling electrostatically sensitive printed circuits, grounded anti-static wrist bands must be worn and the ESD safety precautions observed.
Notice!
Installation should only be carried out by qualified customer service personnel in accordance with the applicable electrical regulations.
Notice!
The operating system includes the latest Windows security patches available at the time the software image was created. We recommend that you regularly install the latest security patches using the Windows Update function.
Disposal
Your Bosch product has been developed and manufactured using high-quality materials and components that can be reused. This symbol means that electronic and electrical devices that have reached the end of their working life must be disposed of separately from household waste. In the EU, separate collecting systems are already in place for used electrical and electronic products. Please dispose of these devices at your local communal waste collection point or at a recycling center.

1.2 Electrical safety precautions

Basic electrical safety precautions should be followed to protect you from harm and the system from damage:
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Be aware of the locations of the power on/off switch on the
chassis as well as the room's emergency power-off switch, disconnection switch or electrical outlet. If an electrical accident occurs, you can then quickly remove power from the system.
Do not work alone when working with high voltage
components.
Disconnect the power cables before installing or removing
any components from the computer, including the backplane.
When disconnecting power, you should first turn off the
system and then unplug the power cords from all the power supply modules in the system.
When working around exposed electrical circuits, another
person who is familiar with the power-off controls should be nearby to switch off the power if necessary.
Use only one hand when working with powered-on
electrical equipment. This is to avoid making a complete circuit, which will cause electrical shock. Use extreme caution when using metal tools, which can easily damage any electrical components or circuit boards they come into contact with.
The power supply power cords must include a grounding
plug and must be plugged into grounded electrical outlets. The unit has more than one power supply cord. Disconnect both power supply cords before servicing to avoid electrical shock.
Mainboard replaceable soldered-in fuses: Self-resetting PTC
(Positive Temperature Coefficient) fuses on the mainboard must be replaced by trained service technicians only. The new fuse must be the same or equivalent as the one replaced. Contact technical support for details and support.
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Caution!
Mainboard Battery: There is a danger of explosion if the onboard battery is installed upside down, which will reverse its polarities. This battery must be replaced only with the same or an equivalent type recommended by the manufacturer (CR2032). Dispose of used batteries according to the manufacturer's instructions.

1.3 ESD precautions

Electrostatic Discharge (ESD) is generated by two objects with different electrical charges coming into contact with each other. An electrical discharge is created to neutralize this difference, which can damage electronic components and printed circuit boards. The following measures are generally sufficient to neutralize this difference before contact is made to protect your equipment from ESD: – Do not use mats designed to decrease electrostatic
discharge as protection from electrical shock. Instead, use rubber mats that have been specifically designed as electrical insulators.
Use a grounded wrist strap designed to prevent static
discharge.
Keep all components and printed circuit boards (PCBs) in
their antistatic bags until ready for use.
Touch a grounded metal object before removing the board
from the antistatic bag.
Do not let components or printed circuits boards come into
contact with your clothing, which may retain a charge even if you are wearing a wrist strap.
Handle a board by its edges only. Do not touch its
components, peripheral chips, memory modules or
contacts. – When handling chips or modules, avoid touching their pins. – Put the mainboard and peripherals back into their antistatic
bags when not in use.
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For grounding purposes, make sure your computer chassis
provides excellent conductivity between the power supply, the case, the mounting fasteners and the mainboard.

1.4 Operating precautions

Notice!
The chassis cover must be in place when the system is operating to assure proper cooling. Out of warranty damage to the system can occur if this practice is not strictly followed.
Notice!
Please handle used batteries carefully. Do not damage the battery in any way. A damaged battery may release hazardous materials into the environment. Do not discard a used battery in the garbage or a public landfill. Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly.
Warning!
Use caution when servicing and working around the backplane. Hazardous voltage or energy is present on the backplane when the system is operating. Do not touch the backplane with any metal objects and make sure no ribbon cables touch the backplane.

1.5 Data security precautions

For data security reasons observe the following: – Physical access to the system shall be restricted to
authorized personnel only. It is strongly suggested to place the system in an access control protected area, in order to avoid physical manipulation of the system.
Windows online update functionality or the corresponding
monthly roll-up patches for offline installation can be used to install OS security updates.
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Limiting local network access to trusted devices is strongly
suggested. Details are described in the Technical note
Network Authentication 802.1X and in the Bosch IP Video and
Data Security Guidebook, available in the online product
catalog. – For access via public networks only use the secure
(encrypted) communication channels.
See also
Remote connection to the system, page 28

2 System overview

The DIVARIPall-in-one5000 system is an easy to use all-in-one recording, viewing, and management solution for network surveillance systems. Running the full BVMS (BVMS solution and powered by BoschVideoRecordingManager (VRM) including the Bosch Video Streaming Gateway (VSG) to integrate 3rd party cameras, DIVARIPall-in-one5000 is an intelligent IP storage device that eliminates the need for separate Network Video Recorder (NVR) server and storage hardware. BVMS manages all IP and digital video and audio, plus all the security data being transmitted across your IP network. It seamlessly combines IP cameras and encoders, provides system-wide event and alarm management, system health monitoring, user and priority management. DIVARIPall-in-one5000 is a 4-bay mini tower unit that features front-swappable SATA hard drives. It is easy to install and operate. All system software is pre­installed — creating an out-of-the-box ready-to-use video management appliance. DIVARIPall-in-one5000 utilizes Windows Storage Server 2016 operating system.
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