BMW X5 4.4i SAV, X5 4.6is SAV Service and Warranty Information
Service and Warranty Information
2002 X5 3.0i, 4.4i, 4.6is
Owner/Driver Information:
Model Year
Name
Address
Owner/Driver Telephones:
Business
Home
VIN
Retail/In-Service Date
Trim Code Color Code
Production Date
License Plate Number
Authorized BMW SAV center Telephone Numbers:
Offices
Services
Table of Contents
Page
Maintenance Program ......................................................... 1
Maintenance System ....................................................... 2-3
Quality Certification I ............................................................4
Unscheduled Maintenance .................................................. 4
Engine Oil Service ................................................................ 5
Inspection I ....................................................................... 6,7
Inspection II ......................................................................... 8
Brake Fluid, Cooling System, Oxygen Sensor,
Spark Plug, Automatic Transmission Services ..................... 8
Special Maintenance Record ............................................... 9
Scheduled Maintenance, Oil Service Record ............... 10-12
Emission Control Maintenance Schedule ........................... 13
Battery Care ...................................................................... 14
Corrosion Protection .......................................................... 14
Body Inspection ........................................................... 15-20
Customer Assistance Information ...................................... 21
Customer Assistance Notification ...................................... 22
Special Programs .............................................................. 23
Page
Roadside Assistance
– Owner's Eligibility ............................................................... 24
– Getting Started .................................................................. 24
– Calling for Assistance ......................................................... 24
– Dispatch Service ................................................................ 25
– On-Site Assistance ............................................................ 25
– Lock Out ............................................................................ 25
– Towing Service ................................................................... 25
– Sign-and-Drive ................................................................... 25
– Trip Interruption Benefits .................................................... 26
– Car Rental Discounts ......................................................... 26
– Exclusions .......................................................................... 26
Summary of BMW Limited Warranties .................................. 27
New SAV Limited Warranty ..............................................28-29
Limited Warranty Rust Perforation ........................................ 30
Federal Emission System Defect Warranty ...................... 31-32
Federal Emission Performance Warranty .........................33-34
California Emission Control Warranty Statement................... 35
California Emission Control System Limited Warranty ........ 36-38
Notice of Owner/Address Change ........................................ 39
BMW Maintenance Programs - 2002 X5 3.0i, 4.4i, 4.6is
Maintenance Programs are a benefit designed
to help reduce the cost of scheduled and unscheduled maintenance.
Every 2002 X5 purchased from an authorized
BMW SAV center in the United States or Puerto
Rico is covered by Full Maintenance for 36
months or 36,000 miles, whichever occurs first.
Coverage begins on the date of first retail sale or
the date the vehicle is first placed in service as a
demonstrator or company vehicle, whichever is
earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the scheduled or additional maintenance services on your
vehicle at no expense to you. The maintenance
schedule intervals are based on normal driving
conditions and operation. Should you request
more frequent maintenance service, the
cost of these services will not be covered
by the Maintenance Program.
Coverage
Full Maintenance covers all factory-recom-
mended maintenance, as determined by the
Service Interval Indicator. Additional items that
need replacement due to normal wear and tear,
and that are not covered by the original New
SAV Limited Warranty - such as brake pads,
brake rotors and wiper blades - are included,
provided wear and tear exceeds BMW specifications. Any adjustments required due to normal
operating conditions are also included. See
pages 5-8 of this statement for additional
information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Indicator lights on the check control panel
in the dashboard.
This BMW X5 Service and Warranty Information
Statement should be presented to your authorized BMW SAV center when maintenance is
required. Your authorized BMW SAV center will
stamp this book documenting the services or
maintenance performed.
Exclusions from coverage
– Items reimbursable under your New BMW
SAV Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when in
conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and ro-
tation.
– Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence, im-
proper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental in-
fluences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
1
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other than
an authorized BMW SAV center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Indicator.
Upgrades
Note: For those vehicles covered by Full
Maintenance for 36 months/36,000 miles,
BMW offers the possibility to upgrade to Full Maintenance for 48 months/50,000 miles. This upgrade
can be purchased through your authorized BMW
SAV center during the first 36 months or 36,000
miles of ownership, whichever occurs first. See
your authorized BMW SAV center for details. Programs subject to change.
Maintenance System
The BMW Maintenance System has been devised
with the following objectives: to maximize vehicle
safety, reliability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing maintenance
intervals based upon the specific manner in which
each individual vehicle is driven.
Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, the type of driving conditions has a major influence on routine maintenance
requirements; distance traveled is only one of the
significant factors. A vehicle driven for 50,000 miles
of short trips in the city with numerous cold starts,
prolonged periods of idling, stop-and-go driving,
and high engine speeds during acceleration requires more frequent maintenance intervals than a
vehicle driven for 50,000 miles for long distances at
low engine speeds primarily at operating temperature.
The advanced technologies at BMW have led to the
development of the unique BMW Service Interval
Indicator System which computes the actual optimum maintenance requirements based not only
upon the accumulated mileage, but taking into account important factors such as engine coolant temperatures, high or low engine speeds, short or long
trip driving, and number of vehicle starts. The maintenance interval may therefore be maximized with
considerable savings to owners of vehicles subjected to light duty.
(Typical Display) 32 88 02 30
The
Service Indicator
one yellow and one red Iight-emitting-diodes
(LEDs) and the inscriptions “OIL SERVICE” and
“INSPECTION”.
Whenever the ignition is switched on, up to
five green LEDs
the amount of use the vehicle has had since
the last maintenance service and your driving
style. As the number of illuminated green LEDs
decreases, this is an indication that the next
service is almost due and helps you to make
the necessary arrangements on a timely basis.
The green LEDs disappear when the engine
is started.
consists
will light up, depending on
of five green,
Notification that maintenance is required is indicated with the illumination of the yellow LED
and accompanying inscription. These will remain
illuminated with the ignition on.
If the maintenance interval has been exceeded,
the red LED
one to remind you of the urgent need for servicing. In the interests of road safety and reliability,
you should avoid driving your BMW when
the red LED signal is showing,
essential maintenance work performed without
delay.
After each maintenance is performed the service indicator is reset in order to compute the
next service interval.
The green LEDs which then light up with the
ignition show you the interval before the next
maintenance is due.
If the service indicator displays an illogical reading, for instance the green and red LEDs at the
same time, or if there is no display, consult an
authorized BMW SAV center.
If the speedometer, tachometer or coolant temperature gauge should develop a fault, the service
indicator will probably cease to operate correctly
as well, since it depends on correct speed, distance and temperature readings. The fault must
be located and rectified by an authorized BMW
SAV center.
will light up in addition to the yellow
and have the
2
A detailed list of all maintenance operations included in each of the elements of the BMW
Maintenance System is found on pages 4-13.
These elements are as follows:
Quality Certification I will be performed by your
authorized BMW SAV center and certified on the
following page.
The performance of certain subsequent maintenance elements, as required by the BMW New
SAV Limited Warranty, will be specified at intervals computed by the BMW Service Interval
Indicator as follows:
– Oil Service: Engine oil should be changed
with the
engine at operating temperature.
Note:
Change oil at least once a year.
All 2002 BMW X5s are factory-filled with BMW
High Performance Synthetic oils. At the time
of the printing of this booklet, the following oils
are strongly recommended and approved by
BMW:
• BMW High Performance 5W-30 Synthetic
Oil (BMW part number 07 51 0 017 866)
• Mobil 1 5W-30
• Mobil 1 5W-40
BMW is evaluating various synthetic oils
for inclusion in our list of recommended
motor oils. For the most current list of synthetic oils, please contact your authorized
BMW SAV center, or call BMW of North
America at 1-800-831-1117. You can also
obtain this information from our website,
www.bmwusa.com.
If you need to add oil between oil changes
and are unable to obtain BMW High Performance Synthetic Oil, Mobil 1 or another
special oil on the list, use a synthetic oil with
an API rating of SJ or higher.
– Inspection I: Major vehicle maintenance as
specified in the following pages under Inspection I.
– Inspection II: Additional major vehicle main-
tenance as specified in the following pages
under Inspection II.
The following maintenance elements must be
performed
vals begin from the vehicle’s production date):
– Brake Fluid Service: Change brake fluid ev-
– Engine Coolant Service: Change coolant
– Oxygen Sensor Service: The oxygen sensor
– Spark Plug Service: The X5 is equipped with
at the mileage/time stated (time inter-
ery two years.
every four years.
deteriorates strictly on a mileage basis and
must therefore be replaced every 100,000
miles to maximize vehicle fuel economy and
minimize exhaust pollution. The replacement
of the oxygen sensor is required under the
terms of the applicable BMW emission system warranties.
platinum-tipped spark plugs. These allow a
longer service life than conventional plugs.
Replace spark plugs every 100,000 miles.
3
– Automatic Transmission Service: Change ATF
every 100,000 miles.
Please see your authorized BMW SAV center for
the most current information.
For your convenience, you may also wish to have
your authorized BMW SAV center perform any
necessary operations to fulfill any state inspection requirements in your area concurrent with
the maintenance elements specified above
during other repairs.
Make sure that confirmation of maintenance work
is always entered in this SAV Service and Warranty Information Statement. You may need this
for any warranty claims that become necessary,
and later on as evidence that your SAV has been
given the correct and regular maintenance that
justifies its resale or trade-in value.
BMW has applied the most modern technological advances not only to the design and production of your SAV, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your authorized
BMW SAV center has made a substantial investment in unique BMW special service tools to
enable his BMW factory trained service technicians to perform quality repairs on your BMW in
minimal time. He/she looks forward to serving
your every service need and to help maximize
your satisfaction with your BMW, its longevity,
and resale value.
Quality Certification I
Performed by (selling BMW SAV center/Stamp with Code)
FREE OF CHARGE
Date Mileage
Authorized
Signature of Service Manager
Quality Certification I
For a
detailed list of
Quality
Certification I form provided to the Owner
at time of
the authorized selling BMW SAV center.
delivery. A copy of the form is on file at
items inspected, refer to the
Unscheduled Maintenance
Only use fuels advertised to have adequate detergency and low alcohol content. Use of fuels
with insufficient detergent and/or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection
valves, and, when applicable, adjusting the
engine idle. We suggest having this work performed by your authorized BMW SAV center,
perhaps while regular maintenance is performed.
Your authorized BMW SAV center can also recommend a gasoline additive that will provide
sufficient detergency. While this recommended
unscheduled maintenance is not required in
order to maintain the emission warranty, cleaning of intake valves or, when applicable, fuel
injection valves, or adjustment of engine idle,
necessitated by use of inappropriate fuel, is not
covered by warranty because no defect in material or workmanship or component failure is
involved.
Special Note
Maintenance items and schedules stated
herein reflect the combined recommendations
for all model 2002 BMW X5s, and are subject
to change. The most current maintenance recommendations are available from your authorized BMW SAV center.
4
Engine Oil Service
Engine Compartment
Change oil and oil filter while engine is at normal operating temperature.
We recommend BMW High Performance Synthetic Oil, p/n 07 51 0 017 866. •
Reset service interval indicator. •
Replace microfilter. •
Check overall thickness of front and rear disc brake pads using special tool. If replacement is necessary:
Examine brake disc surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs.
Check thickness of parking brake linings only when replacing rear pads. •
Check parking brake actuation. Adjust if necessary. •
X5 3.0i, 4.4i,
4.6is
5
Inspection I
Only those items of inspection work which apply to your SAV will be performed. This list is subject to amendment.
Undercarriage
Change oil and oil filter while engine is at normal operating temperature.
We recommend BMW High Performance Synthetic Oil, p/n 07 51 0 017 866. •
Check transmission for leaks. •
Check transfer case for leaks. •
Check rear axle for leaks. •
Check front axle differential for leaks. •
Half-shafts: Check for leaks at flexible boots. •
Visually check fuel tank, lines and connections for leaks. •
Check condition, position, and mounting of exhaust system. Examine for leaks. •
Check power steering system for leaks. Check power steering fluid level; add fluid if necessary. •
Check steering for absence of play, condition of suspension track rods, front axle joints, steering linkage and joint disc. •
Check overall thickness of front and rear disc brake pads using special tool. If replacement is necessary: Examine brake
disk surfaces. Clean brake pad contact points in calipers. Grease wheel centering hubs. Check thickness of parking •
brake linings only when replacing rear brake pads.
Check brake system connections and lines for leaks, damage and incorrect positioning. •
Check parking brake actuation. Adjust if necessary. •
Check all tire pressures (including spare). Correct if necessary. Check condition of tires (outer surface [left/right]),
tread wear and pattern; in case of uneven tread wear, readjust wheel alignment if requested (invoice separately). •
Inspect entire body according to terms of rust performation limited warranty (must be performed at least every two years). •
Engine Compartment
Read out diagnostic system. •
Check engine cooling system/heater hose connections for leaks. Check coolant level and antifreeze protection level.
Add coolant if required. •
Check windshield washer fluid level and antifreeze protection. Fill up and/or correct if required. •
Check air conditioner for operation. •
Replace microfilter. (
Reset service interval indicator. •
Note:Note:
Note: reduce replacement interval in dusty operating conditions). •
Note:Note:
4.6is
X5 3.0i,
4.4i,
6
Inspection I
Body/Electrical
Check battery state-of-charge and charge if required. •
Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate, interior (including map reading lights),
glove box, flashlight, illuminated makeup mirrors, luggage compartment/area lights. •
Check instrument panel and dashboard illumination. •
Check all warning/indicator lights, check control. •
Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer and flasher switch. •
Check wipers and washer system(s); wiper blades, washer jet positions. •
Check condition and function of safety belts. •
Visually examine all SRS airbag units for torn covers, obvious damage or attachment of decals, decorations or accessories. •
Check central locking/double lock. •
Recharge batteries for alarm remote controls in all master keys. •
Check operation of all latches. •
Check heater/air conditioner blower, rear window defogger. •
Check rear view mirrors. •
Final Inspection
Road test with check of brakes, suspension, steering, clutch/manual transmission or automatic transmission. •
X5 3.0i, 4.4i,
4.6is
7
Inspection II
Includes all items listed under Inspection I, and the following checks and maintenance operations.
Engine Compartment
Replace air cleaner element. (Note: Reduce replacement interval in dusty operating conditions). •
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the vehicle’s production date). •
Cooling System Service
Replace coolant every 4 years (time interval begins from the vehicle’s production date). •
Oxygen Sensor Service
Replace Oxygen Sensor every 100,000 miles. •
Spark Plug Service
Replace spark plugs every 100,000 miles. •
Automatic Transmission Service
Replace ATF every 100,000 miles. •
X5 3.0i, 4.4i,
4.6is
8
Speedometer
(Odometer Memory)
changed:
Mileage
Date
Speedometer
(Odometer Memory)
changed:
Mileage
Date
Record of Spark Plug Record of Oxygen Record of brake/ Record of coolant Record of
Replacement Sensor replacement clutch fluid changes changes ATF change
(Every 100,000 Miles) (Every 100,000 Miles) (Every 2 years) (Every 4 years) (Every 100,000 miles)
Date Mileage Date Mileage Date Date Date
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