BMW X1 xDrive28i, X1 sDrive28i Service and Warranty Information

Service and Warranty Information

2014 X1

The Ultimate

Driving Machine

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year_______________

VIN

Retail/In-Service Date __________________________________________________________

Trim Code ____________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number __________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

2014

Table of Contents

Page

2014 X1 Models covered in this Booklet ................................. 1

BMW Ultimate Service™ ............................................ 1

The BMW Maintenance Program ...................................... 1

Coverage ......................................................1

Maintenance Upgrade Option .........................................2

Intervals .......................................................2

Condition Based Service (CBS) ....................................... 2

Service Required Display ........................................... 3

Info Display screen contents ..........................................3

Info Display screens in the instrument cluster ..............................3

Possible displays .................................................4

Control Display screen contents (vehicles with iDrive) .........................5

Symbols .......................................................5

Special Note – Maintenance Intervals ....................................5

Quality Certification I ...............................................7

Fuel Quality – Gasoline .............................................7

Maintenance Service Summary ....................................... 7

Standard operations ...............................................7

Engine oil ......................................................7

Maintenance services connected to a specific engine oil service* .................7

Maintenance services that display in CBS .................................8

Frontbrakes ....................................................8

Rearbrakes.....................................................8

Vehicle check ....................................................8

Brake fluid ......................................................8

Spark plugs (connected to specific Engine Oil Service) ........................8

Emission Control Maintenance Schedule ................................ 9

BatteryCare ..................................................... 9

Corrosion Protection .............................................. 9

Restoring corrosion protection .......................................10

Underbody maintenance ...........................................10

BMW Roadside Assistance ......................................... 10

BMW Roadside Assistance Smartphone Application .........................10

Owner’s Eligibility ................................................10

Getting Started ..................................................10

Calling For Assistance .............................................10

Page

Services ...................................................... 11

Dispatch Service ................................................11

On-Site Assistance ...............................................11

Lock-Out .....................................................11

Towing Service ..................................................11

Sign-and-Drive ..................................................12

Trip Interruption Benefits ...........................................12

Car Rental Discounts ..............................................12

Exclusions .....................................................12

Customer Assistance Information .................................... 13

Customer Assistance - Notification ....................................13

BBB Auto Line .................................................. 15

California Residents ..............................................16

Special Programs . ............................................... 17

Overview of BMW Limited Warranties . . . ............................... 18

New Vehicle Limited Warranty — 2014 Models

(Valid Only in the U.S.A. including Puerto Rico) . . . ....................... 19

Warrantor .....................................................19

Warranty Begins .................................................19

Warranty Period .................................................19

Warranty Coverage ...............................................19

Safety Belt Warranty - Kansas ........................................19

Other Items ....................................................19

General .......................................................20

Limited Warranty — Rust Perforation 2014 Models . . ...................... 20

Federal Emissions System Defect Warranty

(Valid Only in the U.S.A. including Puerto Rico) . . . ....................... 21

What is not covered ...............................................22

General .......................................................23

Federal Emissions Performance Warranty

(Valid Only in the U.S.A. including Puerto Rico) . . . ....................... 23

California Emission Control Warranty Statement*

Your WarrantyRights and Obligations ................................ 25

Manufacturer’s Warranty Coverage: ....................................25

Owner’s Warranty Responsibilities: ....................................25

California Emission Control System Limited Warranty* ..................... 26

What is not covered ...............................................27

General .......................................................28

California Emission Warranty Parts List ..................................29

Notice ........................................................ 30

Correcting, Updating or Changing Vehicle-Related or Ownership Information . .... 30

Tire Warranty Statement ........................................... 30

2014 X1 Models covered in this Booklet

X1 sDrive28i X1 xDrive28i X1 xDrive35i

BMW Ultimate Service™

BMW Ultimate Service leads the industry in providing owners with incredible value and peace of mind. This service includes:

䉯 The BMW Maintenance Program: No cost

factory-recommended maintenance for 4 years/50,000 miles from the original in-service date, whichever comes first.

䉯 BMW Roadside Assistance: No-cost 24/7

on-the-road assistance for 4 years/unlimited miles from the original in-service date. Also includes trip-interruption benefits as well as trip routing services.

䉯 New Vehicle Limited Warranty: Limited

coverage for defects in materials and workmanship for 4 years/50,000 miles from the original in-service date, whichever comes first. Repairs will only be made at authorized BMW centers using Original BMW Parts.

The BMW Maintenance Program

The BMW Maintenance Program is a benefit designed to help reduce the cost of ownership. This program has been devised with the following objectives: to maximize vehicle safety, reliability, and resale value by minimizing breakdowns resulting from wear, and minimizing cost and inconvenience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven.

A 2014 X1 vehicle purchased from an authorized BMW center in the United States (including Puerto Rico) is covered by the BMW Maintenance Program for 48 months or 50,000 miles, whichever occurs first. Coverage begins on the date of first retail sale or the date the vehicle is first placed into service as a sales demonstrator, Aftersales Mobility Program (AMP) Vehicle or BMW Group company vehicle, whichever is earlier.

Any authorized BMW center in the United States (including Puerto Rico) will perform the scheduled and/or additional maintenance services on your vehicle at no expense to you so long as your vehicle qualifies for coverage under the BMW Maintenance Program.

Coverage

The BMW Maintenance Program covers all factory recommended maintenance, as determined by the Condition Based Service (CBS) system. Additional specific items that need replacement due to normal wear and tear, and that are not covered by the original New Vehicle Limited Warranty - such as brake pads, brake rotors, and wiper blade inserts - are included, provided wear and tear exceeds BMW wear limits. Any applicable adjustments required due to normal operating conditions are also included. See pages 7-8 of this booklet for additional information.

Exclusions from coverage include the following:

䉯 Items reimbursable under your New Vehicle

䉯 Gasoline 䉯 Gasoline additive 䉯 Windshield washer additive (except when in

䉯 Tires, wheel alignment, tire balance and

䉯 Parking brake shoes/linings 䉯 Reset Tire Pressure Monitor 䉯 Wear and tear of soft trim items, such as:

Limited Warranty

conjunction with scheduled maintenance)

rotation

seats, carpets, moldings, headliner, door panels and all chrome trim

䉯 Damage, including consequential, which

results from negligence, improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-genuine BMW accessories, or use of improper, poor quality or contaminated fuel

䉯 Altered or unreadable Vehicle Identification

Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined

䉯 Maintenance or repair after the vehicle is

deemed a total loss

䉯 Maintenance or repairs performed by other

than an authorized BMW center within the United States (including Puerto Rico)

䉯 “Topping off” low fluids (e.g., engine oil,

antifreeze, washer fluid, etc.) except when done in conjunction with a scheduled maintenance or other required maintenance work (as outlined in the customized maintenance checklist printout) that is performed during an applicable Maintenance Program period

䉯 Vehicles used in competitive events 䉯 Oil changes performed outside the

recommended maintenance intervals as indicated by the Condition Based Service

Maintenance Upgrade Option

Please contact your authorized BMW center for information regarding the purchase of optional Maintenance Program Upgrades. Eligibility and coverage exclusions may apply.

Intervals

Time intervals should be followed using the maintenance intervals as indicated by the BMW Condition Based Service.

Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, driving conditions have a major influence on routine

maintenance requirements; distance traveled is only one of the significant factors. A vehicle driven for 50,000 miles of short trips in the city with numerous cold starts, prolonged periods of idling, stop-and-go driving, and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50,000 miles for long distances at low engine speeds primarily at operating temperature.

The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service (CBS) system which computes the actual optimum maintenance requirements based not only upon the accumulated mileage, but taking into account important factors such as high or low engine speeds, short or long trip driving.

Condition Based Service (CBS)

CBS is a further development of the Service Interval Indicator System.

The remaining times for selected maintenance tasks as well as any legally prescribed dates are displayed to you individually:

䉯 Engine oil 䉯 Brakes - front and rear separately 䉯 Brake fluid 䉯 Vehicle check 䉯 Required State Inspection(s)

CBS thus determines the current and future maintenance requirements. This data can also be read from the vehicle key by your BMW Service Advisor and used to propose the optimum scope of maintenance.

Disconnecting the battery during periods of

long-term storage will interrupt the calculation of time-based services. BMW recommends that you have all items requiring time-based maintenance, such as brake fluid and possibly also the engine oil and microfilter, brought up to date by your authorized BMW center. Also see the section on battery care on page 9 of this Booklet.

Service Required Display

Info Display screen contents

Info Display screens in the instrument cluster

The distance remaining until your next service briefly appears when you switch on the ignition.

The Info Display immediately switches to its compute mode when you press one of the

two buttons on the turn signal indicator lever. For certain maintenance operations, you can

view the respective distance remaining or due date individually in the instrument cluster or in the Control Display (with optional iDrive; see page 5).

1. Push button 1 on the turn indicator lever up or down repeatedly until the appropriate symbol appears in the display, accompanied by the words “SERVICE-INFO”.

2. Press button 2.

3. Use button 1 to scroll through the individual service items.

Possible displays

1. Button for selecting functions

2. Service requirements

3. Engine oil

4. State required safety inspection*

5. Front brake pads

6. Rear brake pads

7. Brake fluid

*Note: The display icons for the state required safety and emissions inspection may be deactivated by your authorized BMW center if the state in which your BMW is registered does not require them.

The sequence of displayed service items may vary. The data for the next service appointment is shown first.

Control Display screen contents (vehicles with iDrive)

The current Status of Service items determined by the CBS are shown in the Control Display.

You can also view additional information on the service and maintenance requirements.

1. Open the start menu.

2. Press the controller to open the i-menu.

3. Select “vehicle info” and press the controller.

4. Select “vehicle status” and press the controller.

A list of selected maintenance operations and, if applicable, inspections required by law is displayed.

You can request more detailed information on every entry.

Select the entry and press the controller.

Symbols

No service is currently required.

The deadline for service or a state inspection is approaching. Please contact your authorized BMW center for an appointment.

The service deadline has already passed.

You can request more detailed information on every entry.

Turn the controller to scroll through the list, then confirm the selected entry.

Confirm to exit the list.

The current service status is automatically saved in the vehicle’s key.The Service Advisor at your authorized BMW center has a device called a key reader. When your Service Advisor inserts your key into the key reader, all pertinent vehicle and servicing data will be available, and a customized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service.

To exit from the menu: Select the

arrow and press the controller.

Special Note – Maintenance Intervals

The maintenance requirements for your vehicle are determined dynamically by the Condition Based Service (CBS) system. The maintenance items stated herein reflect the latest information available at the time of the printing of this Booklet, and are subject to change.

2014 X1 vehicles built prior to July 2013 utilized a different CBS “connected service item” interval as detailed on page 9.

The completion of certain subsequent maintenance items or services, as required to properly maintain your vehicle, will be specified at intervals computed by the BMW Condition Based Service system as follows:

䉯 Oil Service: Engine oil should be changed with

the engine at operating temperature.

All 2014 model year X1 vehicles are factory-filled with BMW High Performance Synthetic oils. We recommend BMW High Performance 5W-30 Synthetic Oil (BMW part number 07 51 0 017 866) for regular scheduled engine oil changes.

BMW recommends that you check your engine oil level whenever you add fuel to your vehicle. For information on checking your engine oil level, refer to your vehicle’s Owner’s Manual.

If you need to add oil between oil changes and BMW High Performance Synthetic Oil is unavailable, for the purpose of topping up the engine oil level only, BMW recommends use of one of the below-listed synthetic oils:

The synthetic oils listed below meet BMW’s Long-life rating LL01 (API rating SL):

䉯 Castrol Syntec European Formula SAE 0W-30 䉯 Mobil 1 SAE 0W-40 䉯 Pennzoil Platinum European Formula Ultra

SAE 5W-30

䉯 Valvoline SynPower SAE 5W-30

The choice of the right SAE grade is based on the climatic conditions in the region in which you normally drive your BMW. To best determine which SAE grade is best suited for your vehicle, contact an authorized BMW center.

If you are unable to obtain a recommended synthetic oil from the list above, for the purpose of topping up the engine oil level only, use only a synthetic oil with an API rating of SM or higher.

The following maintenance services: – Brake Fluid Service;

– Intake Air Cleaner Service;

– Oxygen Sensor Service; – Spark Plug Service; – Ventilation Microfilter Service,

must be performed when required as indicated by the following as applicable:

䉯 The specified CBS engine oil service counter

interval

䉯 The time interval (the first occurrence based

on the vehicle’s production date)

䉯 The stated mileage for a “non-connected”

maintenance service

Refer to pages7-9foradditional information. Additionally,

– The engine coolant has a long-term rating and

does not need to be changed except for system repairs.

– The automatic transmission installed in the

BMWs covered in this publication contain transmission oil with a long-term rating. The oil does not need to be changed except for repairs.

For your convenience, you may also wish to have your authorized BMW center perform any necessary operations to fulfill any state inspection requirements in your area, concurrent with the maintenance services specified above during other repairs. Should you request more

frequent maintenance service, the cost of these services will not be covered by the Maintenance Program.

BMW has applied the most modern technological advances not only to the design and production of your vehicle, but also to computing of the optimum maintenance interval for your type of operations and driving style. Your authorized BMW center has made a substantial investment in unique BMW special service tools to enable BMW factory trained service technicians to perform quality repairs on your BMW in minimal time, to help maximize your satisfaction with your BMW, its longevity, and resale value.

Quality Certification I

For a detailed list of items inspected, refer to the Quality Certification I form provided to the Owner at time of delivery. A copy of the form is on file at the selling authorized BMW center.

Fuel Quality – Gasoline

Only use fuels advertised to have adequate detergency and low alcohol (such as ethanol) content. Please refer to your owner’s manual for important information on the fuel recommended for use in your vehicle. Use of fuels with insufficient detergent and/or excess alcohol can cause driveability problems that necessitate cleaning intake valves and fuel injection valves, and, when applicable, adjusting the engine idle. We suggest having this work performed by your authorized BMW center, perhaps while regular maintenance is performed. Your authorized BMW center can also recommend a gasoline additive that will provide sufficient detergency. This recommended unscheduled maintenance which may be necessitated by use of inappropriate fuels is not required in order to maintain the emission warranty. It also is not covered by your vehicle’s warranty because no defect in material or workmanship or component failure is involved.

Maintenance Service Summary

The Condition Based Service (CBS) system will determine the requirement for performing the maintenance services described in this section, ending on page 8. These services may be required either individually or in conjunction with other maintenance services.

Maintenance services are performed as outlined in this section, based on intervals of either time, mileage or after performing a specified number

of previous services. These intervals correspond to the latest information available when this Booklet was printed. Maintenance intervals are subject to change with newer vehicles or may also apply retroactively. Your authorized BMW center will be able to advise and perform maintenance services as required by the most recent information that applies to your vehicle.

The maintenance services “connected to a specific CBS engine oil service,” as outlined below, apply to vehicles built as of July 2013.

X1 vehicles built prior to July 2013 utilized a different CBS “connected service item” interval as detailed on page 9.

Standard operations

Maintenance work:

䉯 Verify Check Control messages. 䉯 Check indicator and warning lights. 䉯 Reset CBS display. 䉯 Inspect tires, adjust tire pressures and reset

Tire Pressure Monitor.

䉯 Check parking brake functionality while the

vehicle is being driven into the workshop.

Engine oil

Maintenance work: 䉯 Change the engine oil and oil filter (as shown

in CBS). We recommend BMW High Performance 5W-30 Synthetic Oil P/N 07 51 0 017 866.

Maintenance services connected to a specific engine oil service*

*These additional connected services will not be shown in the vehicle’s CBS display.

Maintenance work: 䉯 After every 2nd Engine Oil Service: Ventilation

microfilter: replace ventilation microfilter.

䉯 At every 5th Engine Oil Service: Intake air

cleaner: replace air filter element (reduce replacement interval in dusty operating conditions).

Maintenance services that display in CBS

Front brakes

Maintenance work: 䉯 Replace brake pads, clean brake pad contact

points in calipers.

䉯 Brake discs: Check surface and thickness,

replace as necessary.

Rear brakes

Maintenance work: 䉯 Replace brake pads, clean brake pad contact

points in calipers.

䉯 Brake discs: Check surface and thickness,

replace as necessary.

䉯 Parking brake: Check function. Repair or

replace parking brake shoes/linings only if a reduction in the brake’s effectiveness is noted. When fitted, parking brake shoes/linings are excluded from coverage under the BMW Maintenance Program.

Vehicle check

Maintenance work: 䉯 Check operation of horn, headlight flasher and

hazard warning flashers.

䉯 Check instrument and control lighting and

heater/air-conditioning blower.

䉯 Check lighting system: Turn signals, back-up,

license plate, interior (incl. map, reading lights), glovebox, luggage area lights.

䉯 Safety belts: Check condition and function. 䉯 Check windshield and tailgate wipers and

washer jet positions.

䉯 Tires: Check tread depth, wear pattern, outer

condition, inflation pressure. If necessary, correct pressure.

䉯 Reset Tire Pressure Monitor. 䉯 Battery: Check state of charge (magic eye) and

charge if required.

䉯 Power steering reservoir: Check fluid level. 䉯 Visually inspect all SRS airbag units for torn

covers, obvious damage or attachment of stickers.

䉯 Rear-view mirrors. 䉯 Coolant: Check fluid level and concentration. 䉯 Windshield washer and intensive cleaning

systems: Check protection level, fluid level; top up if necessary.

䉯 Brake system connections and lines: Check

for leaks, damage and correct positioning.

䉯 Underbody, incl. all visible parts (i.e.

transmission, rear axle, fuel lines, exhaust system): Check for damage, leaks and corrosion.

䉯 Steering components: Check for clearance,

leaks, damage and wear.

䉯 Final Inspection: Road test with check of:

–Brakes – Steering – Shock absorbers (visual) – Transmission

Brake fluid

Maintenance work: 䉯 Replace brake fluid.

Spark plugs (connected to specific Engine Oil Service)

Maintenance work: 䉯 Replace at every 6th Engine Oil Service

(approximately 60,000 miles).

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