BlueAnt Supertooth 2 Troubleshooting
Supertooth II FAQ
Supertooth II
General
1. What is the main difference between the Supertooth and the Supertooth II?
2. What is included in the Supertooth II package?
3. How does the Supertooth II use Bluetooth Technology?
4. How do I handle voice calls when the Supertooth II is connected?
5. Can I transfer an active call back to my phone to continue it there?
6. How many devices can I pair to the Supertooth II?
7. Is my phone compatible?
8. What is the passcode/passkey of the Supertooth II?
9. Can I change the passcode of the Supertooth II?
10. Can I use a standard Nokia charger to charge Supertooth II?
11. Can I use voice activated dialling, if my phone supports it?
12. Can I use the Supertooth II to listen to music on my mobile?
13. Can I use the Supertooth II while it is charging?
14. How often should I charge my Supertooth II?
15. Can I use my Supertooth II with my computer for VOIP applications?
16. Do I need to pair the devices every time I use them together?
Bluetooth
1. Is it safe to use Bluetooth devices? I have heard they can allow unauthorized
connections.
2. Can somebody else take control of my Supertooth II if they are in range?
3. What is the difference between Handsfree and Headset Bluetooth Profiles?
4. How do I know if my devices are connected?
5. How far can my mobile be from the Supertooth II and still remain connected?
6. Can other electrical devices cause interference with Bluetooth?
7. If I cup my hand over a Bluetooth device the signal strength and quality suffers.
Why does this happen?
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Troubleshooting
1. Am I using the correct pairing Mode according to my phone?
2. Why won’t my Supertooth II go into pairing mode?
3. Is my Supertooth II charged?
4.
Why can’t I hear any sound from the Speaker?
5. Why is my Supertooth II sound noisy and distorted?
Why will my Supertooth II not connect when turned on or comes into range
6.
(10m)?
7. My Supertooth II worked great but now it won’t connect. What can I do?
8. Why does my phones battery not last as long as it used to?
9. I am having trouble pairing a second phone. What can I do?
10. How can I stay near the Supertooth II but not have calls diverted through it?
11. My phone says “Bluetooth Module not found”. What can I do?
12. I have a PDA phone that pairs to the Supertooth II but has trouble transferring calls.
How can I fix this problem?
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General
1. What is the main difference between the Supertooth and the Supertooth II?
The Supertooth II has longer battery life meaning even less charging is required, an
improved microphone cartridge that pivots 210 degrees for optimal placement, and a
brushed aluminum casing with a sleek euro design, It comes with two magnetic attachment
clips so you can easily swap between vehicles if required.
2. What is included in the Supertooth II package?
In the box is the Supertooth II, a Wall Charger, a Car Charger, a Headset Earpiece, 2 x
Magnetic Sunvisor Clip Attachment and a User Manual which includes specific instructions
for most mobile phones.
3. How does the Supertooth II use Bluetooth technology?
Bluetooth is used to send and receive voice signals between your mobile phone and the
Supertooth II. It allows the Supertooth II to control phone calls on your mobile phone
remotely.
4. How do I handle voice calls when the Supertooth II is connected?
For incoming calls simply press the Pickup/Hangup button on the Supertooth.
For outgoing calls press the Pickup/Hangup button once to activate voice dialing. Press for
3 seconds to redial the last number, or dial as per normal from your phone and the call will
transfer to the Supertooth II. To terminate a call press the Pickup/Hangup button once.
5. Can I transfer an active call back to my phone to continue it there?
Yes, simply close the microphone arm on the Supertooth II and the call will transfer back to
the phone.
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