Blodgett HDW-1R2 Installation Manual
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Split Drawer Warmers
Tiroirs Chauffants Séparés
Installation and Operating Manual
Manuel d’installation et d’utilisation
HDW-R2 Series/Série
Do not operate this equipment unless you
have read and understood the contents
of this manual! Failure to follow the
instructions contained in this manual
may result in serious injury or death.
This manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
P/N 07.04.353.00
WARNING
English = p 2
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en
este manual puede resultar en un serio
lesión o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted
no puede entender el contenido de
este manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
AVERTISSEMENT
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel ! Le
non-respect des instructions contenues
dans ce manuel peut entraîner de
graves blessures ou la mort. Ce manuel
contient des informations importantes
concernant l’entretien, l’utilisation et le
fonctionnement de ce produit. Si vous ne
comprenez pas le contenu de ce manuel,
veuillez le signaler à votre supérieur.
Conservez ce manuel dans un endroit
sûr pour pouvoir vous y référer plus tard.
Français = p 12
© 2017 Hatco Corporation
WARNING
CONTENTS
English
Important Owner Information .............................................. 2
Introduction ...........................................................................2
Important Safety Information .............................................. 3
Model Description ................................................................4
Model Designation ...............................................................4
Specifications ....................................................................... 5
Plug Configurations ............................................................. 5
Electrical Rating Chart ......................................................... 5
Dimensions .......................................................................... 5
Installation .............................................................................6
General ................................................................................ 6
IMPORTANT OWNER INFORMATION
Record the model number, serial number (specification label
located on the back of the unit), voltage, and purchase date
of the unit in the spaces below. Please have this information
available when calling Hatco for service assistance.
Model No. _______________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
Operation ...............................................................................7
General ................................................................................ 7
Food Holding Guide ............................................................7
Maintenance .......................................................................... 8
General ................................................................................ 8
Daily Cleaning .....................................................................8
Troubleshooting Guide ........................................................9
Options and Accessories .................................................. 10
Limited Warranty ................................................................13
Authorized Parts Distributors .............................Back Page
Business
Hours: 7:00 am to 5:00 pm Central Standard Time (CST)
(Summer Hours: June to September—
7:00 am to 5:00 pm CST Monday–Thursday
7:00 am to 4:00 pm CST Friday)
Telephone: 800-558-0607; 414-671-6350
e-mail: partsandservice@hatcocorp.com
24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling 800-558-0607.
Additional information can be found by visiting our web site at
www.hatcocorp.com.
INTRODUCTION
Hatco Split Drawer Warmers are designed to keep foods at
optimum serving temperatures without affecting quality. They
are built for tough kitchen duty with rugged stainless steel
construction, heavy-duty hardware, stainless steel slides,
and positive-closing drawers. Split Drawer Warmers expand
holding capacities with two drawers of food in the same height
as a single standard drawer. They are ideal for casseroles, pot
pies, rolls, nacho chips, potatoes, vegetables, poultry, meat,
and desserts.
Hatco Split Drawer Warmers are products of extensive
research and field testing. The materials used were selected
for maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly
prior to shipment.
This manual provides the installation, safety, and operating
instructions for Split Drawer Warmers. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of the unit.
Safety information that appears in this manual is identified by
the following signal word panels:
WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to personal
injury.
2
Form No. HDWR2M-0217
English
IMPORTANT SAFETY INFORMATION
Read the following important safety information before using this equipment to avoid serious
injury or death and to avoid damage to equipment or property.
WARNING
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Turn OFF power switch, unplug power cord, and
allow unit to cool before performing any cleaning,
adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 70°F (21°C).
• Do not steam clean or use excessive water on the unit.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged
power cord. The cord must be replaced by Hatco, an
Authorized Hatco Service Agent, or a person with
similar qualifications.
• Do not clean unit when it is energized or hot.
• Do not allow liquids to spill into the unit.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
WARNING
FIRE HAZARD:
• Locateunitaminimumof1″(25mm)fromcombustible
walls and materials. If safe distances are not maintained,
discoloration or combustion could occur.
• Do not use harsh chemicals such as bleach (or cleaners
containing bleach), oven cleaners, or flammable
cleaning solutions to clean this unit.
Make sure food product has been heated to the proper
food-safe temperature before placing in unit. Failure to
heat food product properly may result in serious health
risks. This unit is for holding preheated food product only.
Hatco Corporation is not responsible for actual food
product serving temperature. It is the responsibility of the
user to ensure that food product is held and served at a
safe temperature.
Make sure all operators have been instructed on the safe
and proper use of the unit.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
This unit has no “user-serviceable” parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
CAUTION
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
Locate unit in an area that is convenient for use. The
location should be level and strong enough to support the
weight of the unit and contents.
NOTICE
Form No. HDWR2M-0217
Do not lay unit on the front or back side. Damage to the
unit could occur.
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch the finish of the unit,
marring its appearance and making it susceptible to soil
accumulation.
3
MODEL DESCRIPTION
Temperature
Monitor
Drawer
Vents
POWER ON/OFF (I/O) Switch
TEMPERATURE Control Knob
H D W - X R 2
Heated
Drawer Warmer
Quantity of Reduced/Split Drawers
per Full Size HDW Drawer
Quantity of Full Size HDW Drawers
(for size identification)
Reduced/Split Drawer Unit
All Models
Hatco Split Drawer Warmers are built of rugged stainless steel
with heavy-duty full extension drawer slides and heavy-duty
hardware. These models are free-standing units equipped with
two or four drawers, 2-1/2″ (64 mm) deep food pans for each
drawer, 4″ (102 mm) legs, and an attached 6′ (1829 mm) power
cord with plug.
Each drawer features an adjustable temperature control and
temperature monitor. Drawers can be configured with or without
drawer vents. A single POWER ON/OFF (I/O) switch controls
the power to the unit. The insulated top and sides provide
maximum energy efficiency and the blanket heating elements
are warranted for one year. All drawer slides are warranted
against breakage for two years.
English
Model HDW-2R2
MODEL DESIGNATION
4
Form No. HDWR2M-0217
English
&
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' (
)URQW9LHZ 6LGH9LHZ
WARNING
NEMA 5-15P
BS-1363 AS 3112
Schuko 7/7
JIS C 8303
SPECIFICATIONS
Plug Configurations
Units are supplied from the factory with an electrical cord and
plug installed.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage,
size, and plug configuration. If plug and receptacle do not
match, contact a qualified electrician to determine and
install proper voltage and size electrical receptacle.
NOTE: The specification label is located on the back of the
unit.Seethelabelforserialnumberandverificationof
unitelectricalinformation.
NOTE:ReceptaclenotsuppliedbyHatco.
Plug Configurations
Electrical Rating Chart
Model Voltage Watts Amps Plug Configuration Shipping Weight
HDW-1R2 100 690 6.9 JIS C 8303 90 lbs. (41 kg)
120 690 5.8 NEMA 5-15P 90 lbs. (41 kg)
220 580 2.6 BS-1363, Schuko 7/7, AS 3112 90 lbs. (41 kg)
230 634 2.8 BS-1363, Schuko 7/7, AS 3112 90 lbs. (41 kg)
240 690 2.9 BS-1363, Schuko 7/7, AS 3112 90 lbs. (41 kg)
HDW-2R2 100 1290 12.9 JIS C 8303 135 lbs. (61 kg)
120 1290 10.8 NEMA 5-15P 135 lbs. (61 kg)
220 1084 4.9 BS-1363, Schuko 7/7, AS 3112 135 lbs. (61 kg)
230 1185 5.2 BS-1363, Schuko 7/7, AS 3112 135 lbs. (61 kg)
240 1290 5.4 BS-1363, Schuko 7/7, AS 3112 135 lbs. (61 kg)
The shaded areas contain electrical information for International models only.
NOTE:Shippingweightincludespackaging.
Dimensions
Width
Model
HDW-1R2 28-7/8
HDW-2R2 28-7/8
NOTE:Height(C)includes4″legs.
(A)
(733 mm)
(733 mm)
″
″
Depth
(B)
″
17-3/4
(450 mm)
″
17-3/4
(450 mm)
Height
(C)
14-7/8
(378 mm)
24
(610 mm)
Footprint
Width (D)
″
(724 mm)
″
(724 mm)
28-1/2
28-1/2
″
″
Footprint
Depth (E)
″
15-5/8
(397 mm)
″
15-5/8
(397 mm)
Form No. HDWR2M-0217
5
INSTALLATION
WARNING
Lengthen
Shorten
Adjustable Tip
General
Hatco Split Drawer Warmers are shipped with most components
pre-assembled. Care should be taken when unpacking the
shipping carton to avoid damage to the unit and components
enclosed.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimum of 70°F (21°C).
FIREHAZARD:Locateunitaminimumof1″(25mm)from
combustible walls and materials. If safe distances are not
maintained, combustion or discoloration could occur.
NOTICE
Do not lay unit on the front or back side. Damage to the
unit could occur.
1. Remove the unit from the carton.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces
of unit.
3. Install the 4″ (102 mm) legs.
a. Remove the plastic bag containing the four legs from the
top drawer of the unit.
b. Carefully lay the unit on its side (requires two people).
c. Thread a leg into the hole located at one corner of the
unit.
d. Hand-tighten the leg until snug. Do not over-tighten.
e. Repeat steps c and d for the remaining three legs.
f. Return the unit to its upright position (requires two
people). If the unit is not level or rocks, turn the
adjustable tip of the appropriate leg to level the unit.
English
Leg Installation
4. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 70°F
(21°C). Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods,
air conditioning ducts, and exterior doors).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
6
Form No. HDWR2M-0217
English
CAUTION
Drawer Vents
Vent Knob
Temperature
Monitor
TEMPERATURE
Control Knob
POWER
ON/OFF (I/O)
Switch
General
Use the following procedure to operate a Hatco Split Drawer
Warmer. Each drawer can be controlled and monitored
individually using the TEMPERATURE control knob and
temperature monitor as well as the optional adjustable drawer
vents for humidity control.
WARNING
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Startup
1. Plug the unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. See
the SPECIFICATIONS section for details.
2. Move the POWER ON/OFF (I/O) switch to the ON (I)
position.
• The unit and illuminated switch will turn on.
3. Turn the TEMPERATURE control knob(s) to the desired
setting(s). See the Food Holding Guide in this section.
Standard and approved manufacturing oils may smoke up
to 30 minutes during initial startup. This is a temporary
condition. Operate unit without food product until smoke
dissipates.
BURN HAZARD:
• Some exterior surfaces on unit will get hot. Use caution
when touching these areas.
• Use caution when opening drawer. Hot air escapes
when drawer is open.
4. Allow unit 15–20 minutes to reach operating temperature.
5. If equipped, adjust the drawer vents for the desired
humidity by sliding the vent knob on the drawer front.
Opening the vents all the way allows maximum moisture
to escape.
OPERATION
Drawer Vents
NOTE:Proper vent adjustment depends on the type and
amountoffoodheld,aswellasthefrequencyofdrawer
opening.
Shutdown
1. Move the POWER ON/OFF (I/O) switch to the OFF (O)
position. The unit and the illuminated switch will shut off.
2. Allow the unit to cool before performing any cleaning or
maintenance.
Form No. HDWR2M-0217
Control Panel (HDW-1R2 model shown)
Food Holding Guide
Recommended Type of Vent
Product Storage Temperature Heat Setting
Rolls, Hard 160°–185°F (71°–85°C) Dry Open
Rolls, Soft 150°–175°F (66°–79°C) Moist Open–Half
Vegetables 175°–185°F (79°–85°C) Moist Open–Half
Meat, Poultry 165°–185°F (74°–85°C) Dry Open
Fish 165°–185°F (74°–85°C) Moist Closed
Casseroles 150°–175°F (66°–79°C) Dry Open
Pies, Desserts 160°–185°F (71°–85°C) Dry Open
Tacos, Tortillas 150°–160°F (66°–71°C) Moist Open–Half
7
MAINTENANCE
WARNING
English
General
Hatco Split Drawer Warmers are designed for maximum
durability and performance with minimum maintenance.
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch and unplug power cord before
performing any cleaning, adjustments, or maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use
jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
This unit has no “user-serviceable” parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
800-558-0607 or 414-671-6350.
Daily Cleaning
To preserve the finish of the unit as well as maintain
performance, it is recommended that the unit be cleaned daily.
1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
2. Remove and wash all food pans.
NOTICE
Use non-abrasive cleaners and cloths only. Abrasive
cleaners and cloths could scratch the finish of the unit,
marring its appearance and making it susceptible to soil
accumulation.
3. Wipe down surfaces using a damp, non-abrasive cloth.
A non-abrasive, cream cleaner may be used for difficult
stains.
• Make sure to check and clean the interior of the unit.
Food pieces may fall from the food pans into the drawer
cavity. CAUTION! Burn Hazard—Do not clean drawer
cavity when unit is on.
4. Wipe dry the entire unit using a clean, dry cloth.
8
Form No. HDWR2M-0217
English
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
WARNING
Symptom Probable Cause Corrective Action
Unit too hot. TEMPERATURE control knob set too high. Change the temperature to a lower setting.
Unit connected to incorrect power supply. Verify unit is plugged into proper plug supply. Refer
Internal thermostat defective. Contact an Authorized Hatco Service Agent or Hatco
Unit not hot enough. Unit not allowed enough time to preheat. Allow unit 15–20 minutes to reach operating
TEMPERATURE control knob set too low. Change the temperature to a higher setting.
Drawer(s) not closed completely. Make sure all drawers are closed completely.
Internal thermostat defective. Contact an Authorized Hatco Service Agent or Hatco
Product too dry. Drawer vent in open position. Move drawer vent to closed position.
TEMPERATURE control knob set too high. Change the temperature to a lower setting.
Product too moist. Drawer vent in closed position. Move drawer vent to open position.
TEMPERATURE control knob set too low. Change the temperature to a higher setting.
to the SPECIFICATION section for details.
for assistance.
temperature.
for assistance.
Unit not working at all. Unit not plugged in. Plug unit into proper power supply.
Unit not turned on. Move POWER ON/OFF (I/O) switch to the ON
Circuit breaker tripped. Reset circuit breaker.
POWER ON/OFF (I/O) switch defective. Contact an Authorized Hatco Service Agent or Hatco
position.
for assistance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log
onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service
Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: partsandservice@hatcocorp.com
Form No. HDWR2M-0217
9
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