GRSDH, GRSDS, and GRSDS/H Series
Installation and Operating Manual
For CE and Non-CE Models
P 2
Calentadores de Productos
en Vitrina
GRSDH, GRSDS, y GRSDS/H Serie
Manual de Instalación y Operación
Para modelos CE y no CE
P 20
Présentoirs Chauffants
GRSDH, GRSDS, et GRSDS/H Série
Manuel d'installation et d'utilisation
Pour les modèles CE et non-CE
P 38
Do not operate this equipment unless you
have read and understood the contents of
this manual! Failure to follow the
instructions contained in this manual may
result in serious injury or death. This
manual contains important safety
information concerning the maintenance,
use, and operation of this product. If
you’re unable to understand the contents
of this manual, please bring it to the
attention of your supervisor. Keep this
manual in a safe location for future
reference.
No opere este equipo al menos que haya
leído y comprendido el contenido de este
manual! Cualquier falla en el seguimiento
de las instrucciones contenidas en este
manual puede resultar en un serio lesión
o muerte. Este manual contiene
importante información sobre seguridad
concerniente al mantenimiento, uso y
operación de este producto. Si usted no
puede entender el contenido de este
manual por favor pregunte a su
supervisor. Almacenar este manual en
una localización segura para la referencia
futura.
Ne pas utiliser cet équipement sans avoir
lu et compris le contenu de ce manuel !
Le non-respect des instructions
contenues dans ce manuel peut entraîner
de graves blessures ou la mort. Ce
manuel contient des informations
importantes concernant l'entretien,
l'utilisation et le fonctionnement de ce
produit. Si vous ne comprenez pas le
contenu de ce manuel, veuillez le signaler
à votre supérieur. Conservez ce manuel
dans un endroit sûr pour pouvoir vous y
référer plus tard.
This marking indicates that this product and its electronic
components should not be disposed of with other
commercial waste. To prevent possible harm to the
environment or human health from uncontrolled waste
disposal, recycle responsibly to promote the sustainable
reuse of material resources. To dispose of this product
and its electronic components, contact the supplier where
the product was purchased for environmentally safe
recycling.
CONTENTS
Important Owner Information ..............................................2
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the back of the unit). Please have this
information available when calling Hatco for service assistance.
Model No.________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
Options and Accessories...................................................17
International Limited Warranty..........................................19
Service Information ............................................................19
Business8:00
Hours:Central Standard Time (C.S.T.)
Telephone: 414-671-6350
E-mail:partsandservice@hatcocorp.com
Fax:414-671-3976 (Parts and Service)
Additional information can be found by visiting our web site at
www.hatcocorp.com.
AM to 5:00 PM
(Summer Hours [June to September]:
8:00
AM to 5:00 PM C.S.T., Monday–Thursday
8:00
AM to 2:30 PM C.S.T., Friday)
Register your unit!
Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
www.hatcocorp.com, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
INTRODUCTION
The Hatco Glo-Ray®Merchandising Display Warmers are
perfect for holding wrapped sandwiches or boxed pizza on a
buffet line or at temporary serving areas. These warmers hold
hot wrapped products and keep them at optimum serving
temperatures without affecting quality. Pre-focused infrared
heat from above and a thermostatically controlled heated base
extends the holding times of most wrapped food. The infrared
heating elements are guaranteed against burnout and breakage
for two years. These units also feature incandescent lights
along with a cord and plug set(s).
Hatco Glo-Ray Merchandising Display Warmers are products
of extensive research and field testing. The materials used were
selected for maximum durability, attractive appearance, and
optimum performance. Every unit is inspected and tested
thoroughly prior to shipment.
This manual provides the installation, safety, and operating
instructions for Glo-Ray Merchandising Display Warmers.
Hatco recommends all installation, operating, and safety
instructions appearing in this manual be read prior to installation
or operation of the warmer.
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WARNING indicates a hazardous situation which, if not
avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not
avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to
personal injury.
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Form No. GRSDCEM1-0514
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IMPORTANT SAFETY INFORMATION
NOTICE
CAUTION
WARNING
WARNING
Read the following important safety information before using this equipment to avoid serious injury or death and to avoid damage to equipment or property
.
ELECTRIC SHOCK HAZARD:
• Plug unit into a properly grounded electrical receptacle
of the correct voltage, size, and plug configuration. If
plug and receptacle do not match, contact a qualified
electrician to determine and install proper voltage and
size electrical receptacle.
• Units supplied without an electrical cord and plug
require field installation of proper cord and plug or a
hardwired connection to on-site electrical system.
Connection must be properly grounded and of correct
voltage, size, and configuration for electrical
specifications of unit. Contact a qualified electrician to
determine and install proper electrical connection.
• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning, setup, or
maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Unit is not weatherproof. Locate unit indoors where
ambient air temperature is a minimum of 21°C (70°F).
• Do not pull unit by power cord.
• Discontinue use if power cord is frayed or worn.
• Do not attempt to repair or replace a damaged power
cord. Cord must be replaced by Hatco, an Authorized
Hatco Service Agent, or a person with similar
qualifications.
• Do not steam clean or use excessive water on unit.
• This unit is not “jet-proof” construction. Do not use jetclean spray to clean this unit.
• Do not clean unit when it is energized or hot.
• This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
• Use only Genuine Hatco Replacement Parts when
service is required. Failure to use Genuine Hatco
Replacement Parts will void all warranties and may
subject operators of the equipment to hazardous
electrical voltage, resulting in electrical shock or burn.
Genuine Hatco Replacement Parts are specified to
operate safely in the environments in which they are
used. Some aftermarket or generic replacement parts
do not have the characteristics that will allow them to
operate safely in Hatco equipment.
FIRE HAZARD: Locate unit a minimum of 25 mm (1″) from
combustible walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
Use only light bulbs that meet or exceed National
Sanitation Foundation (NSF) standards and are specifically
designed for food holding areas. Breakage of light bulbs
not specially coated could result in personal injury and/or
food contamination.
This unit is not intended for use by children or persons
with reduced physical, sensory, or mental capabilities.
Ensure proper supervision of children and keep them away
from the unit.
Make sure all operators have been instructed on the safe
and proper use of the unit.
Make sure food product has been heated to the proper
food-safe temperature before placing in unit. Failure to
heat food product properly may result in serious health
risks. This unit is for holding pre-heated food product only.
Do not place food product directly onto hardcoat surface.
Food product must be wrapped, boxed, or on a food pan.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350 or International fax 414-671-3976.
BURN HAZARD: Some exterior surfaces on the unit will get
hot. Use caution when touching these areas.
Locate unit at proper counter height in an area that is
convenient for use. Location should be level to prevent unit
or its contents from falling accidentally and strong enough
to support the weight of the unit and food product.
The National Sanitation Foundation (NSF) requires that
units over 914 mm (36″) in width or weighing more than
36 kg (80 lbs.) either be sealed to or raised above the
installation surface. If unit cannot be sealed at the point of
use, 102 mm (4″) legs are included to allow for proper
cleaning access below unit.
Do not lay unit on the side with the control panel. Damage
to unit could occur.
Use non-abrasive cleaners only. Abrasive cleaners could
scratch the finish of the unit, marring its appearance and
making it susceptible to soil accumulation.
IMPORTANT—DO NOT use paper towel or glass cleaner to
clean plastic surfaces such as sneeze guards and
flip-up doors. Paper towel and glass cleaner may scratch
the material. Wipe off plastic surfaces using a soft, clean,
water-dampened cloth.
Do not slide pans across hardcoat surface, use roughbottomed pans, or drop anything on hardcoat surface.
Scratching may occur. Damage to hardcoat surface caused
by misuse is not covered under warranty.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
Form No. GRSDCEM1-0514
3
MODEL DESCRIPTION
GR S D X - XX D HW
Glo-Ray
Sandwich
Width of Unit (inches)
High Wattage
No Character = Single Shelf
D = Dual Shelf
T = Triple Shelf
Display
H = Horizontal Shelf
S = Slanted Shelf
S/H = Slanted Base and
Horizontal Center Shelf
All Models
All Hatco Glo-Ray®Merchandising Display Warmers are
constructed of aluminum, stainless steel, and powdercoated
steel. Features include tempered glass side panels, a
temperature controlled heated base, infrared upper heating
elements, incandescent lights, product divider rods, legs, and a
cord and plug set. The operating temperature range is from
room temperature to approximately 85°–93°C (185°–200°F).
GRSDH Models
The GRSDH models are horizontal shelf warmers designed to
hold hot wrapped product. They can be ordered in various
widths from 610 to 1524 mm (24″ to 60″) and are available in
single or dual shelf models.
GRSDH Model — Single Shelf
GRSDS Models
The GRSDS models are slant shelf warmers designed to hold
hot wrapped product. The shelves are slanted for the
convenience of self-serve. They can be ordered in various
widths from 610 to 1524 mm (24″ to 60″) and are available in
single or dual shelf models. 610 mm (24″) and 914 mm (36″)
units are available in triple shelf models.
GRSDS Model — Dual Shelf
GRSDS/H Models
The GRSDS/H models are dual shelf units that include one
slanted shelf and one horizontal shelf. They can be ordered in
widths of 762 mm (30″), 914 mm (36″), or 1041 mm (41″).
GRSDS/H models are ideal for holding popcorn on the top
horizontal shelf and nachos, boxed pizza, or wrapped product
on the bottom slanted shelf.
MODEL DESIGNATION
4
GRSDS/H Model — Dual Shelf
Form No. GRSDCEM1-0514
WARNING
NEMA 5-15P
CEE 7/7 Schuko
BS-1363
NEMA 5-20P
NEMA L14-20PNEMA L14-30P
SPECIFICATIONS
Plug Configurations
Units are supplied from the factory with an electrical cord and
plug installed (plugs are supplied according to the applications).
Some international units may require field installation of the
proper plug.
ELECTRIC SHOCK HAZARD: Plug unit into a properly
grounded electrical receptacle of the correct voltage,
size, and plug configuration. If plug and receptacle do
not match, contact a qualified electrician to determine
and install proper voltage and size electrical receptacle.
Plug Configurations
NOTE: Receptacle not supplied by Hatco.
Electrical Rating Chart — GRSDH Models, Horizontal Single Shelf
GRSDH-24D120166013.8NEMA 5-15P41 kg (90 lbs.)
GRSDH-30D120192016.0NEMA 5-20P45 kg (100 lbs.)
22017808.1CEE 7/7 Schuko45 kg (100 lbs.)
24021208.8BS-136345 kg (100 lbs.)
220–230 (CE)1780–19488.1–8.5CEE 7/7 Schuko45 kg (100 lbs.)
230–240 (CE)1948–21208.5–8.8BS-136345 kg (100 lbs.)
GRSDH-36D
GRSDH-41D
GRSDH-52D
GRSDH-60D120/208–240420017.5
†
120
120/208–24023409.8NEMA L14-20P51 kg (112 lbs.)
22021489.8CEE 7/7 Schuko51 kg (112 lbs.)
240255610.7BS-136351 kg (112 lbs.)
220–230 (CE)2148–23489.8–10.2CEE 7/7 Schuko51 kg (112 lbs.)
230–240 (CE)2348–255610.2–10.7BS-136351 kg (112 lbs.)
120
†
120/208–240268011.2NEMA L14-20P57 kg (126 lbs.)
220245611.2CEE 7/7 Schuko57 kg (126 lbs.)
240292812.2BS-136357 kg (126 lbs.)
220–230 (CE)2456–268611.2–11.7CEE 7/7 Schuko57 kg (126 lbs.)
230–240 (CE)2686–292811.7–12.2BS-136357 kg (126 lbs.)
120
†
120/208–240352014.7NEMA L14-20P68 kg (150 lbs.)
220320814.6CEE 7/7 Schuko68 kg (150 lbs.)
240382415.9No Plug68 kg (150 lbs.)
220–230 (CE)3208–350814.6–15.3CEE 7/7 Schuko68 kg (150 lbs.)
230–240 (CE)3508–382415.3–15.9No Plug68 kg (150 lbs.)
220366016.6No Plug122 kg (268 lbs.)
240436018.2No Plug122 kg (268 lbs.)
220–230 (CE)3660–400216.6–17.4No Plug122 kg (268 lbs.)
230–240 (CE)4002–436017.4–18.2No Plug122 kg (268 lbs.)
1170/11709.8/9.8
1340/134011.2/11.2
1760/176014.7/14.7
NEMA 5-15P
NEMA 5-15P
NEMA 5-15P
NEMA L14-20P
‡
‡
‡
51 kg (112 lbs.)
57 kg (126 lbs.)
68 kg (150 lbs.)
122 kg (268 lbs.)
The shaded areas contain electrical information for International models only.
† Not available in Canada.
‡ Unit comes equipped with two cord and plug sets, requiring two separate 15 A power circuits. Ratings are for each circuit.
NEMA L14-30P for Canada.
6
Form No. GRSDCEM1-0514
SPECIFICATIONS
Electrical Rating Chart — GRSDS Models, Slant Single Shelf
24016116.7BS-136358 kg (128 lbs.)
220–230 (CE)1352–14796.1–6.4CEE 7/7 Schuko58 kg (128 lbs.)
230–240 (CE)1479–16116.4–6.7BS-136358 kg (128 lbs.)
GRSDS-24DHW120†1165/11259.7/9.4NEMA 5-15P‡58 kg (128 lbs.)
120/208–24022909.7NEMA L14-20P58 kg (128 lbs.)
220–230 (CE)1973–21569.0–9.4CEE 7/7 Schuko58 kg (128 lbs.)
230–240 (CE)2156–23489.4–9.8BS-136358 kg (128 lbs.)
GRSDS-30D120153012.8NEMA 5-15P*64 kg (140 lbs.)
22014196.5CEE 7/7 Schuko64 kg (140 lbs.)
24016907.0BS-136364 kg (140 lbs.)
220–230 (CE)1419–15526.5–6.8CEE 7/7 Schuko64 kg (140 lbs.)
230–240 (CE)1552–16906.8–7.0BS-136364 kg (140 lbs.)
GRSDS-30DHW120†1400/145011.7/12.1NEMA 5-15P‡64 kg (140 lbs.)
120/208–240285012.1NEMA L14-20P64 kg (140 lbs.)
220274312.5CEE 7/7 Schuko64 kg (140 lbs.)
240292212.2BS-136364 kg (140 lbs.)
GRSDS-36D120181015.1NEMA 5-20P72 kg (158 lbs.)
22016697.6CEE 7/7 Schuko72 kg (158 lbs.)
24019908.3BS-136372 kg (158 lbs.)
220–230 (CE)1670–18277.6–7.9CEE 7/7 Schuko72 kg (158 lbs.)
230–240 (CE)1827–19907.9–8.3BS-136372 kg (158 lbs.)
GRSDS-36DHW120†1715/177514.3/14.8NEMA 5-15P‡72 kg (158 lbs.)
120/208–240349014.8NEMA L14-20P72 kg (158 lbs.)
220–230 (CE)3003–328313.7–14.3CEE 7/7 Schuko72 kg (158 lbs.)
230–240 (CE)3283–357414.3–14.9No Plug72 kg (158 lbs.)
GRSDS-41D120†1090/10309.1/8.6NEMA 5-15P‡81 kg (178 lbs.)
120/208–24021209.1NEMA L14-20P81 kg (178 lbs.)
200209810.5No Plug81 kg (178 lbs.)
22019518.9CEE 7/7 Schuko81 kg (178 lbs.)
24023259.7BS-136381 kg (178 lbs.)
220–230 (CE)1951–21358.9–9.3CEE 7/7 Schuko81 kg (178 lbs.)
230–240 (CE)2135–23259.3–9.7BS-136381 kg (178 lbs.)
GRSDS-41DHW120†2010/207016.8/17.3NEMA 5-20P♦81 kg (178 lbs.)
120/208–240408017.3NEMA L14-20P81 kg (178 lbs.)
220–230 (CE)3477–380015.8–16.5No Plug81 kg (178 lbs.)
230–240 (CE)3800–413716.5–17.2No Plug81 kg (178 lbs.)
The shaded areas contain electrical information for International models only.
† Not available in Canada.
* NEMA 5-20P for Canada.
‡ Unit comes equipped with two cord and plug sets, requiring two separate 15 A power circuits. Ratings are for each circuit.
¨ Unit comes equipped with two cord and plug sets, requiring two separate 20 A power circuits. Ratings are for each circuit.
NOTE: High wattage units have high wattage overhead heat on the top shelf only.
GRSDS/H-30D120153012.8NEMA 5-15P*64 kg (140 lbs.)
GRSDS/H-30DHW120/208–240245011.0NEMA L14-20P64 kg (140 lbs.)
GRSDS/H-36D120181015.1NEMA 5-20P72 kg (158 lbs.)
22016697.6CEE 7/7 Schuko72 kg (158 lbs.)
24019908.3BS-136372 kg (158 lbs.)
220–230 (CE)1669–18247.6–7.9CEE 7/7 Schuko72 kg (158 lbs.)
230–240 (CE)1824–19907.9–8.3BS-136372 kg (158 lbs.)
GRSDS/H-36DHW120/208–240291013.3NEMA L14-20P72 kg (158 lbs.)
120/240349014.8NEMA L14-20P72 kg (158 lbs.)
GRSDS/H-41D120/208–24021209.1NEMA L14-20P81 kg (178 lbs.)
22019518.9CEE 7/7 Schuko81 kg (178 lbs.)
24023259.7BS-136381 kg (178 lbs.)
220–230 (CE)1951–21328.9–9.3CEE 7/7 Schuko81 kg (178 lbs.)
230–240 (CE)2132–23259.3–9.7BS-136381 kg (178 lbs.)
GRSDS/H-41DHW120/208–240336015.0NEMA L14-20P81 kg (178 lbs.)
The shaded areas contain electrical information for International models only.
† Not available in Canada.
* NEMA 5-20P for Canada.
‡ Unit comes equipped with two cord and plug sets, requiring two separate 15 A power circuits. Ratings are for each circuit.
NOTE: High wattage units have high wattage overhead heat on the top shelf only.
Form No. GRSDCEM1-0514
9
SPECIFICATIONS
GRSDH - Single ShelfGRSDH - Dual Shelf
B
F
A
E
B
F
A
E
C
D
D
D
C
Dimensions — GRSDH Models
Width
Model
GRSDH-24**610 mm
GRSDH-30**762 mm
GRSDH-36**914 mm
GRSDH-41◘1041 mm
GRSDH-52◘1321 mm
GRSDH-60◘1524 mm
GRSDH-24D◘610 mm
GRSDH-30D◘762 mm
GRSDH-36D◘914 mm
GRSDH-41D◘1041 mm
GRSDH-52D◘1321 mm
GRSDH-60D◘1524 mm
(A)
(24″)
(30″)
(36″)
(41″)
(52″)
(60″)
(24″)
(30″)
(36″)
(41″)
(52″)
(60″)
Depth
(B)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
495 mm
(19-1/2″)
Height
(C)•
308 mm
(12-1/8″)
308 mm
(12-1/8″)
308 mm
(12-1/8″)
381 mm
(15″)
381 mm
(15″)
381 mm
(15″)
648 mm
(25-1/2″)
648 mm‡
(25-1/2″)
648 mm
(25-1/2″)
648 mm
(25-1/2″)
648 mm
(25-1/2″)
648 mm‡
(25-1/2″)
Shelf
Height (D)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
181 mm
(7-1/8″)
Footprint
Width (E)
546 mm
(21-1/2″)
699 mm
(27-1/2″)
851 mm
(33-1/2″)
978 mm
(38-1/2″)
1257 mm
(49-1/2″)
1461 mm
(57-1/2″)
546 mm
(21-1/2″)
699 mm
(27-1/2″)
851 mm
(33-1/2″)
978 mm
(38-1/2″)
1257 mm
(49-1/2″)
1461 mm
(57-1/2″)
Footprint
Depth (F)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
457 mm
(18″)
• Add 79 mm (3-1/8″) to height for electronic controls.◘ Height (C) includes 102 mm (4″) legs attached.
** Add 76 mm (3″) to Height (C) when using 102 mm (4″) legs.‡ Height (C) is 721 mm (28-3/8″) for units in Canada with fusing.
GRSDH Single Shelf and Dual Shelf Dimensions
10
Form No. GRSDCEM1-0514
Dimensions — GRSDS Models
GRSDS - Single ShelfGRSDS - Dual Shelf
B
F
A
E
B
F
A
E
C
D
D
D
C
SPECIFICATIONS
Width
Model
GRSDS-24**610 mm
GRSDS-30**762 mm
GRSDS-36◘914 mm
GRSDS-41◘1041 mm
GRSDS-52◘1321 mm
GRSDS-60◘1524 mm
GRSDS-24D◘610 mm
GRSDS-30D◘762 mm
GRSDS-36D◘914 mm
GRSDS-41D◘1041 mm
GRSDS-52D◘1321 mm
GRSDS-60D◘1524 mm
(A)
(24″)
(30″)
(36″)
(41″)
(52″)
(60″)
(24″)
(30″)
(36″)
(41″)
(52″)
(60″)
Depth
(B)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
Height
(C)
473 mm
(18-5/8″)
473 mm
(18-5/8″)
546 mm
(21-1/2″)
546 mm
(21-1/2″)
546 mm
(21-1/2″)
546 mm
(21-1/2″)
822 mm
(32-3/8″)
822 mm
(32-3/8″)
822 mm
(32-3/8″)
822 mm
(32-3/8″)
822 mm
(32-3/8″)
822 mm
(32-3/8″)
Shelf
Height (D)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
210 mm
(8-1/4″)
Footprint
Width (E)
546 mm
(21-1/2″)
699 mm
(27-1/2″)
851 mm
(33-1/2″)
978 mm
(38-1/2″)
1257 mm
(49-1/2″)
1461 mm
(57-1/2″)
546 mm
(21-1/2″)
699 mm
(27-1/2″)
851 mm
(33-1/2″)
978 mm
(38-1/2″)
1257 mm
(49-1/2″)
1461 mm
(57-1/2″)
Footprint
Depth (F)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
** Add 76 mm (3″) to Height (C) when using 102 mm (4″) legs.◘ Height (C) includes 102 mm (4″) legs attached.
GRSDS Single Shelf and Dual Shelf Dimensions
Form No. GRSDCEM1-0514
11
SPECIFICATIONS
A
D
A
F
B
G
B
E
C
C
D
E
GRSDS Triple Shelf ModelGRSDS/H Model
206 mm
(8-1/8″)
206 mm
(8-1/8″)
210 mm
(8-1/4″)
Dimensions — GRSDS Models, Slant Triple Shelf
Width
Model
GRSDS-24T◘610 mm
GRSDS-36T◘914 mm
◘ Height (C) includes 102 mm (4″) legs attached.
(A)
(24″)
(36″)
Depth
(B)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
Dimensions — GRSDS/H Models
Width
Model
GRSDS/H-30D◘762 mm
GRSDS/H-36D◘914 mm
GRSDS/H-41D◘1041 mm
GRSDS-30DHW◘762 mm
GRSDS-36DHW◘914 mm
GRSDS-41DHW◘1041 mm
(A)
(30″)
(36″)
(41″)
(30″)
(36″)
(41″)
Depth
(B)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
614 mm
(24-1/4″)
Height
1114 mm
(43-7/8″)
1114 mm
(43-7/8″)
Height
(C)
851 mm
(33-1/2″)
851 mm
(33-1/2″)
851 mm
(33-1/2″)
851 mm
(33-1/2″)
851 mm
(33-1/2″)
851 mm
(33-1/2″)
(C)
Top Shelf
Height (D)
305 mm
(12″)
305 mm
(12″)
305 mm
(12″)
305 mm
(12″)
305 mm
(12″)
305 mm
(12″)
Footprint
Width (D)
546 mm
(21-1/2″)
851 mm
(33-1/2″)
Base Shelf
Height (E)
264 mm
(10-3/8″)
264 mm
(10-3/8″)
264 mm
(10-3/8″)
264 mm
(10-3/8″)
264 mm
(10-3/8″)
264 mm
(10-3/8″)
Footprint
Depth (E)
578 mm
(22-3/4″)
578 mm
(22-3/4″)
Footprint
Width (F)
699 mm
(27-1/2″)
851 mm
(33-1/2″)
978 mm
(38-1/2″)
699 mm
(27-1/2″)
851 mm
(33-1/2″)
978 mm
(38-1/2″)
Footprint
Depth (G)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
572 mm
(22-1/2″)
◘ Height (C) includes 102 mm (4″) legs attached.
NOTE: Optional 381 mm (15″) spacing adds 76 mm (3″) of height to unit.
GRSDS Triple Shelf and GRSDS/H Dimensions
12
Form No. GRSDCEM1-0514
INSTALLATION
Upper
Channel
Lower
Channel
Product
Divider Rod
Channel
Divider
Locator Pin
WARNING
CAUTION
NOTICE
Foot
Stud
Rubber
Foot
General
Glo-Ray®Merchandising Display Warmers are shipped with
most components pre-assembled. Care should be taken when
unpacking shipping carton to avoid damage to the unit and
components enclosed.
ELECTRIC SHOCK HAZARD: Unit is not weatherproof.
Locate unit indoors where ambient air temperature is a
minimum of 21°C (70°F).
FIRE HAZARD: Locate unit a minimum of 25 mm (1″) from
combustible walls and materials. If safe distances are not
maintained, discoloration or combustion could occur.
The National Sanitation Foundation (NSF) requires that
units over 914 mm (36″) in width or weighing more than
36 kg (80 lbs.) either be sealed to or raised above the
installation surface. If unit cannot be sealed at the point of
use, 102 mm (4″) legs are included to allow for proper
cleaning access below unit.
1. Remove the unit from the carton.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces of
the unit.
4. Slide each glass side panel into the upper channel, then
lower the panel into the lower channel.
Glass Side Panel Installation
5. Install the channel dividers and product divider rods.
• Position the channel dividers onto the locator pins on
the front edge and back edge of the unit.
• Place the product divider rods into the channel dividers.
The rods can be adjusted easily to separate holding
areas as needed.
Do not lay unit on the side with the control panel. Damage
to unit could occur.
3. Carefully lay the unit on its side
and install the four rubber feet.
• Thread a foot stud into the
hole at each corner on the
bottom of the unit. Tighten
securely.
• Slip a rubber foot over each
foot stud.
NOTE: If 102 mm (4″) legs are
required, refer to the
OPTIONS AND ACCESSORIES section in this manual
for installation instructions. 102 mm (4″) legs are
standard on models 1041 mm (36″) and wider.
Installing Product Divider Rods
NOTE: Unit must be transported in the upright position.
6. Place the unit in the desired location.
• Locate the unit in an area where the ambient air
temperature is constant and a minimum of 21° C
(70° F). Avoid areas that may be subject to active air
movements or currents (i.e., near exhaust fans/hoods
and air conditioning ducts).
• Make sure the unit is at the proper counter height in an
area convenient for use.
• Make sure the countertop is level and strong enough to
support the weight of the unit and food product.
• Make sure all the feet on the bottom of the unit are
positioned securely on the countertop.
Form No. GRSDCEM1-0514
13
OPERATION
WARNING
NOTICE
CAUTION
Power I/O (on/off) Switch
Temperature Control
General
Use the following procedures to operate the Merchandising
Display Warmers.
Read all safety messages in the IMPORTANT SAFETY
INFORMATION section before operating this equipment.
Do not place food product directly onto hardcoat surface.
Food product must be wrapped, boxed, or on a food pan.
Do not slide pans across hardcoat surface, use roughbottomed pans, or drop anything on hardcoat surface.
Scratching may occur. Damage to hardcoat surface caused
by misuse is not covered under warranty.
Startup
1. Plug the unit into a properly grounded electrical outlet of
the correct voltage, size, and plug configuration. See the
SPECIFICATIONS section for details.
2. Move the Power I/O (on/off) switch(es) to the I (on) position.
• The overhead strip heaters and overhead lights will turn
on.
• The heated base(s) will energize.
NOTE: All Power I/O (on/off) switches must be in the I (on)
position for the heated base(s) to function.
BURN HAZARD: Some exterior surfaces on unit will get
hot. Use caution when touching these areas.
3. Turn the Temperature Control(s) to the desired temperature
setting between LOW and HIGH. The operating
temperature range of the heated base(s) is from 27°C
(81°F) to approximately 85°–93°C (185°–200°F).
• Turning the Temperature Control clockwise will increase
the temperature setting. Turning the Temperature
Control counterclockwise will decrease the temperature
setting.
Controls
NOTE: If the unit is equipped with a Digital Temperature
Controller(s) instead of the standard Temperature
Control knob(s), see the OPTIONS AND
ACCESSORIES section for operation instructions.
4. Allow the unit 30 minutes to reach operating temperature
before placing preheated food product.
Shutdown
1. Move the Power I/O (on/off) switch to the O (off) position.
The overhead strip heaters, overhead lights, and heated
base(s) will shut off.
14
Form No. GRSDCEM1-0514
MAINTENANCE
WARNING
NOTICE
WARNING
WARNING
General
Hatco Glo-Ray®Merchandising Display Warmers are designed
for maximum durability and performance with minimum
maintenance.
ELECTRIC SHOCK HAZARD:
• Turn OFF power switch, unplug power cord, and allow
unit to cool before performing any cleaning, setup, or
maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• Do not steam clean or use excessive water on unit.
• Do not clean unit when it is energized or hot.
This unit has no “user-serviceable” parts. If service is
required on this unit, contact an Authorized Hatco Service
Agent or contact the Hatco Service Department at
414-671-6350 or International fax 414-671-3976.
Daily Cleaning
To preserve the finish of the unit as well as maintain
performance, it is recommended that the unit be cleaned daily.
Clean unit daily to avoid malfunctions and maintain
sanitary operation.
IMPORTANT—DO NOT use paper towel or glass cleaner to
clean plastic surfaces such as sneeze guards and
flip-up doors. Paper towel and glass cleaner may scratch
the material. Wipe off plastic surfaces using a soft, clean,
water-dampened cloth.
1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
2. Remove and wipe down the product dividers.
3. Wipe down all exterior and interior surfaces using a waterdampened cloth. A non-abrasive cleaner may be used for
difficult stains. Hard to reach areas should be cleaned
using small brush and mild soap.
Replacing Display Light Bulbs
Use only light bulbs that meet or exceed National
Sanitation Foundation (NSF) standards and are specifically
designed for food holding areas. Breakage of light bulbs
not specially coated could result in personal injury and/or
food contamination.
The display light is an incandescent bulb that illuminates the
warming area. The bulb has a special coating to guard against
injury and food contamination in the event of breakage.
1. Turn off the unit, unplug the power cord, and allow the unit
to cool.
2. Unscrew the light bulb from the unit and replace it with a
new, specially-coated incandescent light bulb.
for food holding and display areas. For 120 and
120/208–240 V applications, use Hatco P/N
02.30.043.00. For 200, 220, 240, 220–230 and
230–240 V applications, use Hatco P/N 02.30.058.00.
NOTE: Shatter-resistant halogen bulbs are available in place
of the standard incandescent bulbs. Halogen bulbs
have a special coating to guard against injury and food
contamination in the event of breakage. For 120 and
120/208–240 V applications, use Hatco P/N
02.30.081.00. For 220, 240, 220–230, and 230–240 V
applications, use Hatco P/N 02.30.082.00.
Use only Genuine Hatco Replacement Parts when service
is required. Failure to use Genuine Hatco Replacement
Parts will void all warranties and may subject operators of
the equipment to hazardous electrical voltage, resulting in
electrical shock or burn. Genuine Hatco Replacement Parts
are specified to operate safely in the environments in
which they are used. Some aftermarket or generic
replacement parts do not have the characteristics that will
allow them to operate safely in Hatco equipment.
Form No. GRSDCEM1-0514
4. Clean the glass side panels using a standard glass
cleaner.
5. Clean the plastic sneeze guards and flip-up doors (if
equipped) using soft cleaning cloths, mild soap, and water,
if equipped. NOTICE: Do not use paper towel or glass
cleaner on plastic surfaces—scratching may occur.
15
TROUBLESHOOTING GUIDE
WARNING
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, setup, or maintenance.
SymptomProbable CauseCorrective Action
Light bulb not working.Light bulb defective.Replace light bulb.
Power turned off.Move Power I/O (on/off) switch(es) to the I (on) position.
Food cavity not hot enough. Temperature Control set too low.Adjust Temperature Control to a higher setting.
Heating element(s) not working.Contact Authorized Service Agent or Hatco for
Temperature Control not working properly. Contact Authorized Service Agent or Hatco for
Excessive air movement around unit.Restrict or redirect air movement (i.e., air conditioning
Unit connected to incorrect power supply. Contact Authorized Service Agent or Hatco for
Food cavity too hot.Temperature Control set too high.Adjust Temperature Control to a lower setting.
Temperature Control not working properly. Contact Authorized Service Agent or Hatco for
assistance.
assistance.
duct or exhaust fan) away from unit or install flip-up
doors on unit to contain heat and block air flow.
assistance.
assistance.
Unit connected to incorrect power supply. Contact Authorized Service Agent or Hatco for
No heat, but light works.Temperature Control set too low.Adjust Temperature Control to a higher setting.
Heating element(s) not working.Contact Authorized Service Agent or Hatco for
Temperature Control not working properly. Contact Authorized Service Agent or Hatco for
No heat and no light.Power turned off.Move Power I/O (on/off) switch(es) to the I (on) position.
Power I/O (on/off) switch(es) not working.Contact Authorized Service Agent or Hatco for
Circuit breaker tripped.Reset circuit breaker. If circuit breaker continues to
assistance.
assistance.
assistance.
assistance.
trip, contact Authorized Service Agent or Hatco for
assistance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Units may be equipped with an optional digital temperature
controller that regulates and displays the base temperature(s).
Use the following procedures to operate the digital temperature
controller.
NOTE: This option is factory-installed only, not available for
retrofit.
NOTE: Units manufactured for use outside the United States
and Canada will have digital temperature controllers
that indicate temperature in Celsius (°C).
Digital Temperature Controller
1. Move the unit Power I/O (on/off) switch(es) to the I (on)
position.
• The digital temperature controller will energize and the
current temperature of the heated base(s) will appear
on the display. CAUTION! Some exterior surfaces on
the unit will get hot. Use caution when touching
these areas.
• The phrase “out 1” will appear in the upper left corner of
the display to show that the base is in heat mode.
2. Press and release the key. The current setpoint
temperature will be shown on the display and ”out 1” will
flash in the upper left corner.
3. Press the key or key within 15 seconds to
change the setpoint temperature. If no key is pressed
within 15 seconds, the display will revert to the current
temperature of the heated base(s)
4. Press the key or wait 15 seconds to lock in the new
setpoint temperature. The setpoint temperature range of
the controller is from room temperature to the maximum
operating temperature of the unit.
Sneeze Guards
Optional sneeze guards are available for all models. GRSDH
models can be fitted with sneeze guards above each shelf on
both sides of the unit. GRSDS and GRSDS/H models can be
fitted with sneeze guards above each shelf on the customer
side of the unit only. Use the following procedure to install
sneeze guards.
1. Remove the screws from the face of the unit that align with
the holes in the sneeze guard.
2. Align the holes on the sneeze guard with the screw holes
on the unit.
3. Insert the screws removed in step #1 through the sneeze
guard and into the unit.
4. Tighten the screws until the sneeze guard is secure. Do
not over-tighten the screws.
GRSDS Model Sneeze Guard Installation
Display Sign Holder
A display sign holder (sign not included) is available
for installation on the top or intermediate shelf. The sign holder
is installed by simply attaching the magnetic side of the sign
holder to the desired shelf.
Locking/Unlocking the Digital Temperature
Controller
The keys on the digital temperature controller can be locked to
prevent unauthorized changes to the settings.
To lock the keys of the digital temperature controller:
• Press and hold both the key and key at the
same time for over two seconds. The message “Loc” will
appear on the display.
To unlock the keys of the digital temperature controller:
• Press and hold both the key and key at the
same time until the message “UnL” appears on the display.
Form No. GRSDCEM1-0514
Display Sign Holder
17
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