Installation & Operating Manual
for McDONALD’S
DRIVE THRU HEATED LANDING BASE
GLO-RAY® Model GRS-12-I
(GRS.00026)
PREP LINE HEATED RAIL
GLO-RAY® Model GRS-48-C
(GRS.00025)
CONTENTS
Introduction
Electrical Specifications
Electrical Rating Chart
Authorized Part Distributors
1
Safety Instructions
Model Descriptions
Installation Instructions
Plug Configuration
Operation
Cleaning
Replacement Parts List
GRS -12-I 3
GRS -48-C 4
Warranty
Back Cover
1
1
1
2
2
2
2
2
3
5
IMPORTANT OWNER INFORMATION
Record the model number, serial number (located on the side of
the unit), voltage and purchase date of your Flav-R-Savor Heat
& Humidity Holding Cabinet in the spaces below Please have
this information available when calling Hatco for service
assistance
Model No _________________________________________
Serial No __________________________________________
Voltage ____________________________________________
Date of Purchase ____________________________________
BUSINESS HOURS: 8:00 a m to 5:00 p m
Central Standard Time
(Summer Hours: June to September –
8:00 a m to 5:00 p m C S T
Monday through Thursday
8:00 a m to 3:30 p m C S T Friday)
TELEPHONE: (800)558-0607 (414)671-6350
PARTS & SERVICE FAX : (800) 690-2966
INTERNATIONAL FAX : (414)671-3976
INTRODUCTION
This manual provides the installation and operating instructions
for the Prep Line Wrap Station Warmer. We recommend all
installation, operating and safety instructions appearing in this
manual be read prior to installation or operation of your Prep
Line Wrap Station Warmer. Safety instructions that appear in
this manual after a warning symbol and the words
WARNING or CAUTION printed in bold face are important.
Warning means there is the possibility of personal injury to
yourself or others. Caution means there is the possibility of
damage to the unit.
WARNING IMPORTANT SAFETY INSTRUCTIONS
1. Plug warmer into an electrical outlet of the
correct voltage, size and plug configuration. If the plug
and receptacle do not match, contact a qualified
electrician to determine the proper voltage and size and
install the proper electrical outlet.
2. For safe and proper operation, the foodwarmer must be
located a reasonable distance from combustible walls and
materials. If safe distances are not maintained,
discoloration or combustion could occur.
3. Some exterior surfaces on the foodwarmer will get hot.
Use caution when touching these areas to avoid injury.
4. To prevent electric shock, always unplug the unit before
performing cleaning, maintenance or repair.
5. Do not use unit if you suspect it has been submerged in
water.
MODEL DESCRIPTIONS
GRS-12-I Dimensions: 12”W x 19.5”L x 1.5”H (30.5 x 49.5
x 3.8 cm). GRS-48-C Dimensions: 9.75”W x 48”L x 1.5”H
(24.8 x 121.9 x 3.8 cm)>
This model includes:
(1) GRS Heated Shelf with on/off lighted rocker switch and
6’ (182.9 cm) cord and plug attached.
(4) Rubber Feet, Part No. 05.30.044.00
INSTALLATION INSTRUCTIONS
To install the Glo-Ray Heated Shelf 2. Turn unit upright and position warmer in desired location.
1. Turn unit upside down and screw the four rubber feet into the
four corner holes in the base and tighten securely.
1
ELECTRICAL SPECIFICATIONS
NEMA5
-
15P
ELECTRICAL RATING CHART
Model Voltage Watts Amps Plug Configuration
GRS-12-1 120 170 1.4 NEMA5-15P
GRS-48-C 120 350 2.9 NEMA5-15P
PLUG CONFIGURATION
Glo-Ray Heated Shelf is supplied from the factory with an
electrical cord and plug. See Figure 1.
WARNING
Plug warmer into an electrical outlet of the correct
voltage, size and plug configuration. If the plug and
receptacle do not match, contact a qualified
electrician to determ ine the proper voltage and size
and install the proper electrical outlet.
OPERATION
Figure 1. Plug Configuration.
The power to the Heated Shelf is controlled by the lighted
on/off rocker switch. The switch must be in the "ON"/LIT
position for the unit to function. See Figure 2.
The shelf temperature is controlled by rotating the thermostat
knob. The temperature can be adjusted between 80° F. (28° C)
and 200° F. (93° C). See Figure 2.
CLEANING
WARNING:
To prevent electric shock, always unplug the Glo -Ray
Heated Shelf before any cleaning or maintenance.
Figure 2. Operating Controls.
WARNING:
Do not operate unit if it has been submerged in water.
CAUTION:
The Glo -Ray Heated Shelf is not waterproof. Do NOT
submerge in water.
2
To preserve the bright finish of your Glo-Ray Warmer, it is
recommended that the exterior surfaces be wiped daily with a
damp cloth. Stubborn stains may be removed with a good
stainless steel cleaner or a non-abrasive cleaner.
CLEANING
CAUTION:
Use only non-abrasive cleaners. Abrasive cleaners could
scratch the finish of your food warmer marring its
appearance and making it susceptible to soil accumulations.
REPLACEMENT PARTS LIST
PARTS COMMON TO ALL GRS-12-1
ITEM DESCRIPTION PART NUMBER QUANTITY
1. Base Thermostat with Bulb 02.16.066.00 1
2. Knob, Thermostat 05.30.039.00 1
3. Mounting Screw, Thermostat 05.04.378.00 2
4. Guard, Thermostat 04.19.478.00 1
5. Temperature Label 07.03.134.00 1
6. Rubber Feet 05.30.044.00 4
PARTS SPECIFIC TO MODEL GRS-12-1
ITEM DESCRIPTION 120V 200V 208V CSA Only 220V 240V
7. Heat Element with Foil Tape
85 Watt (Quantity: 2) 02.05.124.00
8. On/Off Lighted Rocker Switch 02.19.027.00
9. Power Cord and Plug R02.18.030.00
10. Strain Relief for Power Cord 02.20.206.00
Electrical Drawing HS1-4115
Shaded area reflects export models only.
3
208V
REPLACEMENT PARTS LIST
PARTS COMMON TO ALL GRS-48-C
ITEM DESCRIPTION PART NUMBER QUANTITY
1. Base Thermostat with Bulb 02.16.066.00 1
2. Knob, Thermostat 05.30.039.00 1
3. Mounting Screw, Thermostat 05.04.378.00 2
4. Guard, Thermostat 04.19.478.00 1
5. Temperature Label 07.03.134.00 1
6. Rubber Foot 05.30.044.00 4
PARTS SPECIFIC TO MODEL GRS-48-C
ITEM
DESCRIPTION 120V 200V 208V CSA Only 220V 240V
7. Heat Blanket, 175 Watt
(Quantity: 2) 02.05.307.00
8. On/Off Lighted Rocker Switch 02.19.027.00
9. Power Cord and Plug R02.18.030.00
10. Strain Relief for Power Cord 02.20.206.00
Shaded area reflects export models only.
208V
4
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the
"Products") to be free from defects in materials and
workmanship, under normal use and service, for a period
of one (1) year from the date of purchase when installed
and maintained in accordance with Hatco's written
instructions. Buyer must establish the product's purchase
date by returning Hatco's Warranty Registration Card or
by other means satisfactory to Hatco in its sole
discretion.
Hatco warrants the following Product components to be
free from defects in materials and workmanship from the
date of purchase (subject to the foregoing conditions) for
the period(s) of time and on the conditions listed below:
a) One (1) Year Parts and Labor PLUS One (1)
Addit ional Year Parts-Only Warranty:
Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides Food
Warmer Elements (metal sheathed)
Display Warmer Elements (metal sheathed air
heating)
Holding Cabinet Elements (metal sheathed air
heating)
Cook and Hold Oven Elements (metal
sheathed)
b) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty on pro rated terms that Hatco will explain at Buyer's
Request:
3CS and FR Tanks
Mini Compact Tanks (stainless steel)
c) One (1) Year Parts and Labor PLUS Four (4)
Additional Years Parts-Only Warranty PLUS
Five (5) Year Parts-Only Warranty on prorated
terms that Hatco will explain at Buyer's Request:
Booster Heater Tanks (Castone)
d ) One (1) Year Parts-Only Warranty for
components not installed by Hatco:
Accessory Components (including but not limited to
valves, gauges and remote switches)
HATCO LIMITED WARRANTY
THE FOREGOING WARRANTIES ARE EXCLUSIVE
AND IN LIEU OF ANY OTHER WARRANTY,
EXPRESSED OR IMPLIE D, INCLUDING BUT NOT
LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR PATENT OR OTHER
INTELLECTUAL PROPERTY RIGHT
INFRINGEMENT. Without limiting the generality of
the foregoing, SUCH WARRANTIES DO NOT
COVER: Coated Incandescent light bulbs, glass
components or Product failure caused by liming or
sediment buildup in tanks, Product misuse, tampering or
misapplication, improper installation, application of
improper voltage, or recalibration of thermostats or high
limit switches.
2. LIMITATION OF REMEDIES AND
DAMAGES
Hatco's liability and Buyer's exclusive remedy hereunder
will be limited solely, at Hatco's option, to repair or
replacement by a Hatco-authorized service agency (other
than where Buyer is located outside of the United States
or Canada, in which case Hatco's liability and Buyer's
exclusive remedy hereunder will be limited solely to
replacement of part under warranty) with respect to any
claim made within the applicable warranty period
referred to above. Without limiting the generality of the
foregoing, all portable Products (as defined in N.S.F. 4-
4.28.4) shall be delivered by Buyer, at its sole expense,
to the nearest Hatco-authorized service agency for
replacement or repair. Hatco reserves the right to accept
or reject any such claim in whole or in part. Hatco will
not accept the return of any Product without prior
written approval from Hatco, and all such approved
returns shall be made at Buyer's sole expense. HATCO
WILL NOT BE LIABLE, UNDER ANY
CIRCUMSTANCES, FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING BUT NOT
LIMITED TO LABOR COSTS OR LOST PROFITS
RESULTING FROM THE USE OF OR INABILITY
TO USE THE PRODUCTS OR FROM THE
PRODUCTS BEING INCORPORATED IN OR
BECOMING A COMPONENT OF ANY OTHER
PRODUCT OR GOODS.
5
ALABAMA
MARYLAND
OHIO/Continued
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OKLAHOMA
CALIFORNIA
MICHIGAN
OREGON
PENNSYLVANIA
COLORADO
MINNESOTA
CONNECTICUT
MISSOURI
FLORIDA
RHODE ISLAND
NEBRASKA
SOUTH CAROLINA
NEVADA
GEORGIA
TENNESSEE
NEW J
ERSEY
HAWAII
TEXAS
NEW YORK
ILLINOIS
INDIANA
VIRGINIA
IOWA
NORTH CAROLINA
WASHINGTON
KENTUCKY
OHIO
WISCONSIN
LOUISIANA
Madison 608
-
246-3160
Cincinnati
513-242-3139
Printed in U.S.A.
HATCO AUTHORIZED PARTS DISTRIBUTORS
Jones McLeod Appl. Svc.
Birmingham
Auth. Comm. Food Equip.
Phoenix
Byassee Equipment Co.
Phoenix
Industrial Electric
Huntington Beach 714-379-7100
Chapman Appl. Service
San Diego
P & D Appliance
S. San Francisco 415-635-1900
All City Service
Denver
Hawkins Commercial Appliance
Englewood
Drico Service
Hartford
Ross Comm. Appl. Service
Jacksonville 904-355-2697
Nass Service Co.,
Orlando 407-425-2681
Broward Gas Service
Pompano Beach
Comm. Appliance Service
Tampa 813-663-0313
Southeastern Rest. Svc.
Norcross
Food Equip Parts & Service Honolulu
Benjamin & Sons
Eichenauer Elec. Service
Decatur
Midwest Elec. Appl. Service
Elmhurst
Comm. Parts & Service, Inc.
Indianapolis
Electric Motor Service Co.
Davenport
Comm. Parts & Service, Inc.
Louisville
Chandlers Parts & Service
Baton Rouge 504-272-6620
Bana Comm. Parts, Inc.
Shreveport 318-631-6550
205-251-0159
602-234-2443
602-252-0402
619-298-7106
303-292-1166
303-781-5548
860-236-4541
954-971-0456
770-446-6177
773-327-7128
217-429-4229
630-279-8000
317-545-9655
319-323-1823
502-367-1788
Electric Motor Service
Baltimore
GCS Services
Silver Spring
Ace Service Co., Inc.
Needham
Commercial Kitchen Service
Bay City
Bildons Appliance Service
Detroit
Midwest Food Equip. Service
Grandville
General Parts
Bloomington
Metro Appliance Service
Minneapolis
Gas Consumers Inc.
Kansas City
General Parts
Kansas City
Kaemmerlen Parts & Serv ice
St. Louis
Anderson Electric
Omaha
Burney's Commercial
Las Vegas
Jay Hill Repair
Fairfield 201-575-9145
Service Plus
Flanders
Acme American Repairs, Inc.
Brooklyn
Alpro Service Co.
Brooklyn
Appliance Installation
Buffalo 716-884-7425
Northern Parts Dist.
Plattsburgh 518-563-3200
J. B. Brady, Inc.
Authorized Appliance
Charlotte
Akron/Canton Comm. Svc.inc.
Akron 330-753-6635
Certified Service Center
Columbus Restaurant Service
410-467-8080
301-585-7550
617-449-4220
517-893-7688
313-272-6515
616-261-2000
612-944-5800
612-546-4221
816-472-6477
816-421-5400
314-535-2222
402-341-1414
702-736-0006
201-691-6300
718-456-6544
718-386-2515
315-422-9271
704-377-4501
Electrical Appl. Repair Service
Independence
E. A. Wichman Co.
Toledo
Hagar Rest. Service, Inc.
Oklahoma City
Krueger, Inc.
Oklahoma City 405-528-8883
Bressie Electric Co.
Portland
Authorized Factory Service
Coraopolis
FAST Comm. Appl. Service
Philadelphia
GCS Service, Inc.
Pittsburgh
K & D Service Co.
Harrisburg 717-236-9039
Elmer Schultz Service] S
Philadelphia
Electric Repair Co.
Reading 610-376-5444
Marshall Electric Co.
Providence
Whaley Foodservice Repair
W. Columbia 803-791-4420
Camp Electric
Memphis
Factory Service Center r
Nashville 615-329-4024
City Kitchen Service C.0.
Austin 512-719-4445
Stove Parts Supply
Fort Worth
Armstrong Repair Service
Houston
San Antonio Rest. Equip.
San Antonio
Daubers
Norfolk
Daubers
Springfield 703-866-3600
Restaurant Appl. Service
Seattle
Appliance Service Center
General Parts & Service
Milwaukee
216-459-8700
419-385-9121
405-235-2184
503-231-7171
412-262-2330
215-922-6245
412-787-1970
215-627-5401
401-331-1163
901-527-7543
817-831-0381
713-666-7100
210-824-3271
757-855-4097
206-524-8200
414-650-6666
HATCO CORPORATION
P.O. Box 340500, Milwaukee, WI 53234-0500 U.S.A.
(800)558-0607 (414)671-6350 Parts & Service Fax (800) 690-2966 Int'l. Fax (414) 671-3976
Web Site: http://www.hatcocorp.com
Form No. GRSM -697-AR
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