Blackberry 7730 WIRELESS HANDHELD, 7730, 7780 WIRELESS HANDHELD User Manual
BlackBerry Wireless Handheld
User Guide
User Guide
BlackBerry 7730 Wireless Handheld™ and BlackBerry 7780 Wireless
Handheld™.
BlackBerry 7730™: 900/1800/1900 MHz GSM GPRS Networks BlackBerry 7780™: 850/1800/1900 MHz GSM GPRS Networks
Model Numbers: R6030GE, R6030GN
Last modified: 3 September 2003
Part number: PDF-06707-003
At the time of publication, this documentation complies with handheld software version 3.7.0.
© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol, BlackBerry and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.
The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.
While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion UK Limited
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada
Contents |
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About this guide........................................................................................................... |
5 |
Overview ................................................................................... |
6 |
Audience.................................................................................... |
6 |
Conventions............................................................................... |
7 |
Related resources...................................................................... |
7 |
Messages......................................................................................................................... |
9 |
Email and PIN messages ....................................................... |
10 |
SMS messages ......................................................................... |
23 |
Managing messages ............................................................... |
28 |
Address book ............................................................................................................... |
37 |
Adding contacts...................................................................... |
38 |
Managing the address book.................................................. |
42 |
Setting address book options................................................ |
45 |
Managing the SIM card phone book ................................... |
45 |
Phone ............................................................................................................................. |
49 |
Making phone calls ................................................................ |
50 |
Answering phone calls .......................................................... |
53 |
Using phone features ............................................................. |
54 |
Managing phone call logs ..................................................... |
56 |
Setting phone options ............................................................ |
59 |
Viewing phone information.................................................. |
68 |
Browser .......................................................................................................................... |
71 |
About the handheld browsers .............................................. |
72 |
Configuring a browser........................................................... |
72 |
Browsing web pages .............................................................. |
73 |
Using bookmarks.................................................................... |
78 |
Managing the browser........................................................... |
83 |
Setting browser options......................................................... |
85 |
Calendar ........................................................................................................................ |
87 |
Navigating in the calendar.................................................... |
88 |
Managing appointments and meetings............................... |
90 |
Setting calendar options ........................................................ |
97 |
Other applications...................................................................................................... |
99 |
Tasks ....................................................................................... |
100 |
MemoPad............................................................................... |
102 |
Calculator............................................................................... |
104 |
Alarm...................................................................................... |
105 |
Games..................................................................................... |
106 |
Options ....................................................................................................................... |
109 |
Handheld options................................................................. |
110 |
Reference ................................................................................................................... |
135 |
Icons........................................................................................ |
136 |
Troubleshooting.................................................................... |
139 |
Maintenance .......................................................................... |
142 |
Index............................................................................................................................ |
143 |
About this guide
This section provides information on the following topics:
•Overview
•Audience
•Conventions
•Related resources
About this guide
Overview
This guide provides information on using the BlackBerry Wireless Handheld and its applications.
You can set up your handheld to work with your email accounts using one of three options:
•Web client: You use this option if you integrate your handheld with a new email account, that is provisioned with the handheld, or with your existing Internet service provider (ISP) email account.
•BlackBerry Enterprise Server: You use this option if you integrate your handheld with your business email account to extend your Microsoft Outlook® or Lotus Notes® mailbox and your business has a BlackBerry Enterprise Server.
•BlackBerry Desktop Redirector: You use this option if you integrate your handheld with your business email account to extend your Microsoft Outlook mailbox.
Depending on your service provider’s plan, your handheld might vary from the depictions in this guide and some applications might not be available on your handheld. Contact your service provider for more information on available services.
Audience
This guide is a reference for BlackBerry Wireless Handheld users.
6 |
User Guide |
Conventions
Conventions
This guide uses the following conventions:
Icon |
Description |
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Warning: Warnings advise you that failure to take or avoid a specific |
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action can result in data loss or physical damage. |
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Note: Notes contain important information on the associated topic. |
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Tip: Tips provide optional or time-saving information on the associated |
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topic. |
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Prerequisite: Prerequisites are required conditions for the associated |
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topic. |
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Related resources
Refer to the following resources for additional information:
Resource |
Description |
Getting Started and Quick |
This card provides you with the steps that you |
Reference Card |
must complete to set up your handheld and |
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provides shortcuts and tips for using your |
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handheld. |
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BlackBerry Desktop Software |
Each tool in the desktop software offers online |
Online Help |
Help to guide you and answer your questions. To |
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view procedures for and information on the |
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desktop software’s tools, in any active window, |
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click Help. |
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BlackBerry Web Client Online |
If you integrate your handheld with an email |
Help |
account using the web client, you configure your |
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email settings on the web client site. For |
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information on configuring and using the Web |
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Client, in any Web Client window, click Help. |
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www.blackberry.com/ |
This web site provides frequently asked questions |
support |
and documentation for all BlackBerry products. |
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BlackBerry Wireless Handheld |
7 |
About this guide
8 |
User Guide |
1
Messages
This section provides information on the following topics:
•Email and PIN messages
•Opening messages
•Sending email and PIN messages
•Managing address book attachments
•Managing file attachments
•Setting message options
•SMS messages
•Opening SMS messages
•Sending SMS messages
•Setting SMS message options
•Managing messages
•Saving messages
•Deleting messages
•Reconciling email messages
•Filing email messages
•Searching for messages
•Marking messages
1: Messages
Email and PIN messages
You can send and receive email messages. Email messages that are sent from or received by your handheld are routed through an existing email account.
You can also send and receive PIN messages. A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know another person’s handheld PIN, you can send a PIN message to that person. PIN messages are not routed through an existing email account.
Tip: To locate your handheld PIN, open the options application. The Options screen appears. Click Status. The PIN field displays your PIN.
Opening messages
You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users.
Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically.
Open a message
1.Open the messages application. The Messages screen appears.
2.Click a message. A menu appears.
3.Click Open. The message appears.
Tip: If, on the Message List Options screen, you set the Auto More field to No, you can request more of a long message manually. In the open message, click the trackwheel. A menu appears.
•To request the next section of the message, click More.
•To request the rest of the message, click More All.
Refer to "Set message options" on page 21 for more information.
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User Guide |
Email and PIN messages
Sending email and PIN messages
Prerequisite: To send messages, the following requirements must be met:
•The wireless coverage indicator must show a level of wireless coverage.
•GPRS must appear with the wireless coverage indicator on the Home screen.
Send a message
1.Open the messages application. The Messages screen appears.
2.Click the trackwheel. A menu appears.
3.Select one of the following options:
•To send an email message, click Compose Email. The Select Address screen appears.
•To send a PIN message, click Compose PIN. The Select Address screen appears.
4.Click [Use Once]. A menu appears.
Select Address screen menu — Email item
5.Select one of the following options:
•To send an email message, click Email. The One Time Email screen appears.
BlackBerry Wireless Handheld |
11 |
1:Messages
•To send a PIN message, click PIN. The One Time PIN screen appears.
6.Type an email address or PIN number.
7.Click the trackwheel. A menu appears.
8.Click Continue.
Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.
9.In the Subject field, type a subject.
10.Press the Enter key.
11.Type a message.
Tip: To send the message from a specific service (for example, Desktop or Web Client), scroll to the top of the message. In the Using field, press the Space key until the preferred service appears. Any subsequent messages are also sent from this service.
12.Click the trackwheel. A menu appears.
13.Select one of the following options:
•To save a draft of the message without sending it, click Save Draft.
•To send the message, click Send.
If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.
Send a message to a contact in your address book
1. Open the address book application. The Find screen appears.
Tip: To search for a contact name, type the first letters of the name.
2.Click a contact. A menu appears.
3.Select one of the following options:
12 |
User Guide |
Email and PIN messages
•To send an email message, click Email <contact name>.
•To send a PIN message, click PIN <contact name>.
4.In the Subject field, type a subject.
5.Press the Enter key.
6.Type a message.
7.Click the trackwheel. A menu appears.
8.Click Send. The message is sent.
Send an email message using a link
Links to email addresses appear as underlined text.
1.Click an email address link. A menu appears.
2.Click Email.
3.In the Subject field, type a subject.
4.Press the Enter key.
5.Type a message.
6.Click the trackwheel. A menu appears.
7.Click Send. The message is sent.
Reply to a message
1.Open the messages application. The Messages screen appears.
2.Click a message. A menu appears.
3.Click Open.
4.Click the trackwheel. A menu appears.
5.Select one of the following options:
• To reply to only the sender, click Reply.
BlackBerry Wireless Handheld |
13 |
1:Messages
•To reply to the sender and all recipients of the original message, click Reply To All.
Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text.
6.Type a message.
7.Click the trackwheel. A menu appears.
8.Click Send. The message is sent.
Forward a message
1.Open the messages application. The Messages screen appears.
2.Click a message. A menu appears.
3.Click Forward. The Select Address screen appears.
4.Click a contact. A menu appears.
5.Select one of the following options:
•To send an email message, click Email <contact name>.
•To send a PIN message, click PIN <contact name>.
6.Type a message.
7.Click the trackwheel. A menu appears.
8.Click Send. The message is sent.
Resend a message
1.Open the messages application. The Messages screen appears.
2.Click a sent message. A menu appears.
3.Click Open. The message appears.
4.Click the trackwheel. A menu appears.
5.Click Resend. The message is sent.
14 |
User Guide |
Email and PIN messages
Edit and resend a message
1.Open the messages application. The Messages screen appears.
2.Click a sent message. A menu appears.
3.Click Open. The message appears.
4.Click the trackwheel. A menu appears.
5.Click Edit. The message appears.
6.Edit the message.
Tip: To replace a contact, place your cursor in the To field. Click a contact. A menu appears. Click Change Address.
7.Click the trackwheel. A menu appears.
8.Click Send. The message is sent.
Managing address book attachments
You can send and receive messages with address book attachments. An address book attachment contains contact information that recipients of the message can view and add to their address book.
Send an address book attachment
1.Open the messages application. The Messages screen appears.
2.Click the trackwheel. A menu appears.
3.Select one of the following options:
•To send an email message, click Compose Email. The Select Address screen appears.
•To send a PIN message, click Compose PIN. The Select Address screen appears.
4.Click a contact. A menu appears.
5.Select one of the following options:
BlackBerry Wireless Handheld |
15 |
1:Messages
•To send an email message, click Email <contact name>.
•To send a PIN message, click PIN <contact name>.
6.Type a message.
7.Click the trackwheel. A menu appears.
8.Click Attach Address. The Attach screen appears.
9.Click a contact. A menu appears.
10.Click Continue. The contact information is attached to the message.
Composing a message — Address book attachment
11.Click the trackwheel. A menu appears.
12.Click Send. The message and attachment are sent.
Open an address book attachment
1.In a message with an address book attachment, place your cursor in the name of the address book attachment.
16 |
User Guide |
Email and PIN messages
Open email message with address book attachment
2.Click the trackwheel. A menu appears.
3.Click View Attachment. The contact information appears.
4.Click the trackwheel. A menu appears.
5.Select one of the following options:
•To add the contact information to your address book, click
Add To Address Book.
•To update the contact information that is in your address book, click Update Address.
•To return to the open message, click Close.
BlackBerry Wireless Handheld |
17 |
1: Messages
Managing file attachments
If the attachment service is loaded on your handheld, you can open file attachments on your handheld. You can open attachments with a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.
Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file extension, the following requirements must be met:
•Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.
To open file attachments with a .zip or .html file extension, the following additional requirement must be met:
•Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus Domino.
Spreadsheet format |
Document format |
Open the table of contents of a file attachment
1.In a message with a file attachment, click the trackwheel. A menu appears.
2.Click Open Attachment. The Attachments screen appears.
18 |
User Guide |
Email and PIN messages
3.Click Table of Contents. A menu appears.
4.Click Retrieve. The table of contents appears.
Tip: To request the content for a table of contents item, click the item. A menu appears. Click Retrieve. The content appears.
Open a file attachment
1.In a message with a file attachment, click the trackwheel. A menu appears.
2.Click Open Attachment. The Attachment screen appears.
Note: If you retrieve a .pdf file that is password protected, you must type the password. On the Attachment screen, click the trackwheel. A menu appears. Click Password. Type the password. Click the trackwheel. The Attachment screen appears.
3.Click Full Content. A menu appears.
4.Click Retrieve. The content appears.
Tip: In document format, links to tables appear as underlined text. To open a table, click a table link. A menu appears. Click Retrieve.
Navigate in spreadsheet format
1.In spreadsheet format, click the trackwheel. A menu appears.
2.Select one of the following options:
•To move to a specific worksheet, click Select Worksheet. A dialog box appears. Click a worksheet.
•To view the previous worksheet, click Prev Sheet.
•To view the next worksheet, click Next Sheet.
•To move to a specific cell, click Go to Cell. A dialog appears. Type the cell coordinates (for example, C16). Click the trackwheel.
•To view the contents of a cell, click View Cell.
BlackBerry Wireless Handheld |
19 |
1: Messages
Set file attachment options
1.In a file attachment, click the trackwheel. A menu appears.
2.Click Options. The Options screen appears.
3.In the following fields, press the Space key until the preferred option appears:
Field |
Description |
Default |
Sheet Outline Cells |
Set whether the grid appears in spreadsheet |
Yes |
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format. |
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Sheet Horizontal |
Set whether the information in spreadsheet |
No |
Scroll |
cells wraps around when you scroll |
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horizontally. |
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Sheet Vertical |
Set whether the information in spreadsheet |
No |
Scroll |
cells wraps around when you scroll vertically. |
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Sheet Column |
Set the column width for the spreadsheet. |
Medium |
Width |
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Sheet Display |
Set whether spreadsheet columns are |
Yes |
Labels |
labeled with letters and rows are labeled |
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with numbers. |
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Case Sensitive |
Set whether the Find feature is case sensitive |
No |
Search |
when it searches attachments. |
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Font Family |
Set the font for attachments. |
System |
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Font Size |
Set the font size for attachments. |
9 |
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Cache Size |
Set how much handheld memory can be |
500KB |
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used by attachments that you have viewed |
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on your handheld. |
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4.Click the trackwheel. A menu appears.
5.Click Save. The options are saved.
20 |
User Guide |
Email and PIN messages
Setting message options
Prerequisite: To set the Hide Filed Messages and Delete On options, your handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector.
To set the Wireless Reconcile and Conflicts options, one of the following requirements must be met:
•Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.
•Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client. Contact your service provider for more information on whether this option is available.
Set message options
1.Open the messages application. The Messages screen appears.
2.Click the trackwheel. A menu appears.
3.Click Options. The Message List Options screen appears.
4.In the following fields, press the Space key until the preferred option appears:
Field |
Description |
Default |
Display |
Set whether the Messages screen displays the time |
Yes |
Time |
that a message is sent or received. |
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Display |
Set whether the Messages screen displays the |
Yes |
Name |
name of the sender or recipient. |
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Confirm |
Set whether you are prompted before messages |
Yes |
Delete |
are deleted. |
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Hide Filed |
Set whether the Messages screen displays filed |
Yes |
Messages |
email messages. |
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Consider |
Set whether PIN messages are considered as high |
Yes |
PIN Level 1 |
importance messages. |
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Auto More |
Set whether the next section of a long message or |
Yes |
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attachment is delivered to your handheld |
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automatically. |
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BlackBerry Wireless Handheld |
21 |
1: Messages
Field |
Description |
Default |
Delete On |
Set whether email messages are deleted from your |
Mailbox |
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handheld only or from both your handheld and |
& |
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computer during an email reconciliation. |
Handheld |
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Wireless |
Set whether messages are reconciled over the |
On |
Reconcile |
wireless network between your handheld and your |
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computer. |
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Conflicts |
Set whether your handheld or your computer takes |
Mailbox |
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precedence if a message is moved or deleted from |
wins |
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both locations. |
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5.Click the trackwheel. A menu appears.
6.Click Save. The options are saved.
Set the importance level of a message
1. |
In a message, click the trackwheel. A menu appears. |
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2. |
Click Options. The Current Message Options screen appears. |
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3. |
In the following field, press the Space key until the preferred |
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option appears: |
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Field |
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Description |
Default |
Importance |
Set the priority level of the message. |
Normal |
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4. |
Click the trackwheel. A menu appears. |
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5. |
Click Save. The option is saved. |
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22 |
User Guide |
SMS messages
SMS messages
If you have an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider has enabled for SMS.
Tip: To locate the SMS-compatible number for your handheld, open the options application. The Options screen appears. Click SIM Card. The Phone Number field displays your SMS-compatible number.
Opening SMS messages
Open an SMS message
1.Open the messages application. The Messages screen appears.
2.Click an SMS message. A menu appears.
3.Click Open. The message appears.
SMS message
BlackBerry Wireless Handheld |
23 |
1: Messages
Sending SMS messages
You can send SMS messages to contacts who have an SMScompatible phone number. SMS messages can contain up to 160 characters.
If your service provider supports SMS concatenation, an SMS message that contains more than 160 characters, is sent over the wireless network in multiple, successive messages that appear on your handheld as one message. The number of characters that you type, and the number of messages that are required to send your message, appear in the upper right corner of the screen.
Prerequisite: To send SMS messages, the following requirements must be met:
•The wireless coverage indicator should show a level of wireless coverage.
•GPRS, gprs, or GSM must appear with the wireless coverage indicator on the Home screen.
Send an SMS message
1.Open the messages application. The Messages screen appears.
2.Click the trackwheel. A menu appears.
3.Click Compose SMS. The Select Address screen appears.
4.Click [Use Once]. A menu appears.
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User Guide |
SMS messages
Select Address screen menu — SMS item
5.Click SMS. The One Time SMS screen appears.
6.Type your contact’s SMS-compatible phone number.
Tip: When you type an SMS-compatible number, include the country code and the area code. If you have set your smart dialing options in the phone application, you do not need to type the country code and area code. Refer to "Setting smart dialing options" on page 65 for more information.
7.Click the trackwheel. A menu appears.
8.Click Continue.
9.Type a message.
10.Click the trackwheel. A menu appears.
11.Click Send. The message is sent.
If you send a message and you are not in an area of sufficient wireless coverage, the handheld sends the message when you return to an area of sufficient wireless coverage.
Note: Sending an SMS message to a wireless device that is registered on a different wireless network might not function as expected. Contact your service provider for more information on sending SMS messages between wireless networks.
BlackBerry Wireless Handheld |
25 |
1: Messages
Send an SMS message to a contact in your address book
1.Open the address book application. The Find screen appears.
2.Click a contact with an SMS-compatible number. A menu appears.
3.Click SMS <contact name>.
4.Type a message.
5.Click the trackwheel. A menu appears.
6.Click Send. The message is sent.
Reply to an SMS message
1.Open the messages application. The Messages screen appears.
2.Click an SMS message. A menu appears.
3.Click Reply.
Tip: To delete the previous messages from the screen, click the trackwheel. A menu appears. Click Remove History.
4.Type a message.
5.Click the trackwheel. A menu appears.
6.Click Send. The message is sent.
Forward an SMS message
1.Open the messages application. The Messages screen appears.
2.Click an SMS message. A menu appears.
3.Click Forward. The Select Address screen appears.
4.Click a contact with an SMS-compatible number. A menu appears.
5.Click SMS <contact name>.
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User Guide |
SMS messages
6.Type a message.
7.Click the trackwheel. A menu appears.
8.Click Send. The message is sent.
Resend an SMS message
1.Open the messages application. The Messages screen appears.
2.Click an SMS message. A menu appears.
3.Click Open. The message appears.
4.Click the trackwheel. A menu appears.
5.Click Resend. The message is sent.
Setting SMS message options
1.Open the options application. The Options screen appears.
2.Click SMS. The SMS screen appears.
3.In the following fields, press the Space key until the preferred option appears:
Field |
Description |
Default |
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Leave |
Set whether SMS messages are saved on your SIM |
No |
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messages on |
card. |
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SIM Card |
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Delivery |
Set whether you receive notification when your SMS |
Off |
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Reports |
message is delivered to the contact. |
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Validity |
Set how long the service center keeps an SMS |
Max |
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Period |
message if it cannot be delivered to your contact |
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immediately. |
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Sent As |
Set the type of SMS message to send. |
Text |
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Number of |
Set the number of previous SMS messages that |
7 |
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Previous |
appear when you view an SMS message. |
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Items |
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Service |
This field displays the phone number for the service |
— |
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Center |
center through which your SMS messages are sent. |
||
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BlackBerry Wireless Handheld |
27 |
1: Messages
Field |
Description |
Default |
Network To |
Set whether you want SMS messages to be sent over |
GSM |
Send Over |
the GSM or GPRS network. |
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Cell |
This fields controls the notification of received cell |
Off |
Broadcasting |
broadcast messages. Do not adjust this default |
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Service |
setting. |
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4.Click the trackwheel. A menu appears.
5.Click Save. The options are saved.
Note: Depending on your service provider’s plan, some SMS message options might not be available on your handheld. Contact your service provider for information on available options.
Managing messages
Saving messages
You can save important messages in the saved messages application. If your handheld must delete messages to free memory, it does not delete saved messages.
Save a message
1.Open the messages application. The Messages screen appears.
2.Click a message. A menu appears.
3.Click Save. The message is saved.
Deleting messages
You should delete unnecessary messages from your handheld. If your handheld memory is full, your handheld deletes the oldest messages from the messages application to accommodate new ones.
28 |
User Guide |
Managing messages
Delete a message
Note: If, on the Message List Options screen, the Delete On option is set to Mailbox & Handheld, messages that you delete on your handheld are also deleted from your computer during email reconciliation. Refer to "Set message options" on page 21 for more information.
1.Select one of the following options:
•To delete a message from the messages application, open the messages application. The Messages screen appears.
•To delete a saved message, open the saved messages application. The Saved Messages screen appears.
2.Click a message. A menu appears.
3.Click Delete. A dialog box appears.
4.Click Delete. The message is deleted.
Delete messages prior to a specific date
1.Select one of the following options:
•To delete messages from the messages application, open the messages application. The Messages screen appears.
•To delete saved messages, open the saved messages application. The Saved Messages screen appears.
2.Click a date. A menu appears.
3.Click Delete Prior. A dialog box appears.
4.Click Delete. The messages are deleted.
Note: Email messages that are deleted using the Delete Prior menu item are not deleted from your computer during email reconciliation.
BlackBerry Wireless Handheld |
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1: Messages
Empty the deleted messages folder on your computer from your handheld
Prerequisite: To delete messages from the Deleted Items folder on your computer, the following requirements must be met:
•Your handheld must be enabled for wireless email reconciliation on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange. Refer to "Set message options" on page 21 for more information.
1.Open the messages application. The Messages screen appears.
2.Click the trackwheel. A menu appears.
3.Click Options. The Message List Options screen appears.
4.Click the trackwheel. A menu appears.
5.Click Purge Deleted Items. A dialog box appears.
6.Click Yes. The Deleted Items folder on your computer is emptied.
Reconciling email messages
When email messages are reconciled, any message that you open, file, or delete on your handheld is also opened, filed, or deleted on your computer depending on how you set your message options.
Lotus Domino |
If you use Lotus Notes, opened and unopened messages are not |
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reconciled between your computer and your handheld. |
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If wireless email reconciliation is not enabled on your handheld, you must use the BlackBerry Desktop Software to reconcile your handheld and desktop messages. Refer to the Desktop Software:
Intellisync Help for more information.
Microsoft
Exchange
If you use Microsoft Outlook, and you use personal folders to manage email messages, you must reconcile your personal folders manually using the desktop software, even if you have enabled wireless email reconciliation. Refer to the Desktop Software Intellisync Help for more information.
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User Guide |
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