Bixolon SRP-Q300 operation manual

User’s Manual

SRP-Q300/302

THERMAL RECEIPT PRINTER

Rev. 1.01

http://www.bixolon.com

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Introduction

SRP-Q300/302 series printers have been designed to be connected to various types of electronic devices such as POS (Point Of Sales), and computer peripheral devices.

※ The main features of the printer are as follows:

1. Thermal Printer and B-gate

2. Low-noise thermal transfer method printing

3. Maximum 220mm/s printing speed

4. External dimensions

- SRP-Q300/302: 128 x 125 x 125 (W x L x H)

- SRP-Q300H/302H: 128 x 125 x 160.2 (W x L x H)

5. Charging function for USB, Ethernet, Wireless LAN, Bluetooth, mobile devices; supports NFC, DK, CDP

6. Equipped with data buffer (receives print data even while printing)

7. Can print a range of barcodes

8. Range of printing density and selectable speed

(controlled with virtual memory switch management)

It is advisable to read the contents of this manual carefully before using the printer for the first time.

※ Use only authorized supplies that can be trusted!

- We are not responsible for quality and service for damage caused by the use of unauthorized products (or recycled ones).

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Battery Safety Warning

Please be sure to read this guide prior to use.

Warning

1. If the battery is not charged after the charging time, stop charging and contact the seller.

2. Store and use the battery where it will not come into contact with liquid (water, salt water,

etc.). There may be a risk of overheating, rupturing or igniting.

3. Avoid exposing the battery to high temperatures over 50 ℃ and do not store or use it in a

place with high temperature and humidity. There may be a risk of overheating, rupturing or igniting. In addition, it may reduce the performance and life of the battery. There is a risk of explosion, especially when the battery is placed by a fire or stored near a heating device (e.g., heater, etc.).

4. Do not put the battery in a microwave oven or high-pressure cooker (pressure cooker, etc.).

There may be a risk of overheating, rupturing or igniting.

5. Do not use or leave the battery exposed to direct sunlight or high temperatures such as in

a car. It may reduce battery performance and life, or there may be a risk of overheating, rupturing or igniting.

6. The usage temperature range of the battery is as follows. If used outside of this range,

battery performance and life may be reduced, or there may be a risk of overheating, rupturing or igniting.

- Charging: 0 to 40 ° C (32 to 104 ° F)

- Using: -15 to 50 ° C (5 to 122 ° F)

- Long-term storage (over 30 days): -15 to 40 ° C (5 to 104 ° F)

7. Be sure to only use an adapter or charger approved by us to charge the battery. Use of

any other adapter or charger may reduce battery performance and life, or cause a risk of overheating, rupturing or igniting.

8. Do not use the (+) and (-) terminals of the battery reversely. Failure to use the equipment

may result in an abnormal chemical reaction inside the battery, which may cause overheating, rupturing or igniting.

9. Do not touch the (+) and (-) terminals of the battery with metal. Also, do not carry or store it

with metallic goods (necklaces, hair pins, coins, etc.). There may be a risk of overheating, rupturing or igniting.

10. Do not use the battery in a place where static electricity can be generated. It may damage

the protective device, resulting in reduction of battery performance and life, or there may be a risk of overheating, rupturing or igniting.

11. Avoid causing any strong impact to the battery or throwing it. The protective device inside

the battery may be damaged, which may reduce the battery performance and life, or there may be a risk of overheating, rupturing or igniting.

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12. Do not disassemble or modify the battery. The battery contains safety and protection

devices to prevent danger. It may reduce battery performance and life due to damage, or there may be a risk of overheating, rupturing or igniting.

13. If any leakage of the battery comes into contact with the eyes or skin, immediately rinse

with clean water such as tap water and consult a doctor immediately.

14. Keep the battery out of the reach of children and infants. If it is swallowed, consult a

doctor immediately.

Recommendations

1. Do not charge for longer than the charging time described in this guide, as it may reduce

battery performance and duration.

2. If the battery is not expected to be used for a long time, remove it from the equipment and

keep in a place with low humidity.

3. Be sure to turn off the power of the equipment after use. Failure to do so may reduce the

performance and life of the battery.

4. Batteries that have not been used for a long time may fail to charge properly. Even if you

do not use the battery for a long time, charge it at least once every 6 months before storing it.

5. If the (+) and (-) terminals of the battery are contaminated, wipe them with a dry cloth and

use in a clean condition. The contamination of battery may result in unstable contact with the equipment and the power may be cut off or the battery may not be charged.

Disposal

1. When using, storing or charging the battery, if you detect any abnormality such as an odor,

overheating, discoloration, deformation, leakage, etc., please remove the battery from the equipment or charger and dispose of it immediately.

2. When disposing of the battery, completely discharge it, tape the terminals with insulation,

and dispose of it at a designated location according to relevant laws and regulations set by the government.

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Safety Information

Warning: Warnings must be heeded carefully in order to prevent serious physical harm. Caution: Cautions must be heeded in order to prevent minor injuries, equipment

damage, or data loss.

Symbol Information

DC (Direct current)

Error, Warning, Caution

Paper Empty

Paper Feeding

Stand-By

NFC

charge

USB

Ethernet

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Table of Contents

1. Installing Printer and Getting Started ............................................................................... 7

1-1 Unpacking ....................................................................................................................... 7

1-2 Interface .......................................................................................................................... 8

1-2-1 USB Interface ............................................................................................................ 8

1-2-2 Ethernet Interface ..................................................................................................... 9

1-2-3 Wireless LAN Interface(Option) .............................................................................. 10

1-2-4 Bluetooth Interface(Option) ..................................................................................... 10

1-2-5 NFC(Near Field Communication)(Built-in) ............................................................... 11

1-3 Drawer Port ................................................................................................................... 12

1-4 Customer LCD Port ....................................................................................................... 13

1-5 Connecting Power Supply ............................................................................................. 14

1-6 Reconfiguration of Printer.............................................................................................. 15

1-7 Installing & Replacing Paper ......................................................................................... 16

1-8 Recommended Papers ................................................................................................. 18

1-9 Removing Paper Jam .................................................................................................... 18

1-10 Using Printer Functions ............................................................................................... 19

1-11 Battery Indication Lamp............................................................................................... 19

2. Self-Test ............................................................................................................................ 20

3. Hexadecimal Dumping ..................................................................................................... 22

4. Specifications ................................................................................................................... 23

5. Appendix ........................................................................................................................... 24

5-1 Cleaning Printer ............................................................................................................ 24

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1. Installing Printer and Getting Started

1-1 Unpacking

• Check the following contents list, and contact your dealer for assistance if any item is missing or incorrect.

- Product

SRP-Q300/302

SRP-Q300H/Q302H

(B-gate Model)

SRP-Q300B

(Battery Model)

- Standard Components

AC/DC Adaptor

Power Cord

Roll Paper CD

Installation Guide

Foot Rubber

- Optional Components

USB A-B Cable

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1-2 Interface

• Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface. The drawer to be used with the printer should meet the specifications of the printer.

1-2-1 USB Interface

- Printer Set

- B-gate Set

Pin No.

Signal Name

Designation (Color)

Function

Shell

Shield

Drain Cable

Frame Ground

VBUS

RED

Host Power

D-

WHITE

Data Line (D-)

D+

GREEN

Data Line (D+)

GND

BLACK

Signal Ground

Caution

- All cables must be connected while the product is turned off.

- The Charge Port is designed for charging mobile devices only. (communication is not supported)

- The charging current may differ depending on the mobile device.

- The communication ports (USB, Ethernet) in the printer set

for models SRP-Q300H/302H will be deactivated.

- Do not separate and use the printer and B-gate on models SRPQ300H / Q302H.( Externally exposed power terminals may cause malfunction.)

Power Port

USB Port

(Device Function)

Charge Port

Power Port

USB Port

(Device Function)

Charge Port

USB Port

(Host Function)

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1-2-2 Ethernet Interface

- Printer Set

- B-gate Set

Pin No.

Signal Name

Designation (Color)

Function

TD+

WHITE ORANGE

Transmit +

TD-

ORANGE

Transmit -

TCT

WHITE GREEN

Receive +

BLUE

WHITE BLUE

RCT

GREEN

Receive -

RD+

WHITE BROWN

RD-

BROWN

* Refer to the Ethernet User’s Manual that is available from the BIXOLON website for more

detailed information.

Caution

- When B-gate is connected to the printer, all communication ports of the printer will be deactivated. Instead, the B-gate communication port will be activated (except for the drawer port and LCD port)

- All cables must be connected while the product is turned off.

- This port is exclusively for Ethernet communications. Other products are incompatible

- The communication ports (USB, Ethernet) in the printer set

for models SRP-Q300H/302H will be deactivated.

Ethernet Port

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