Bixolon SRP-275III operation manual
User's Manual
SRP-275III
Impact Printer
Rev. 1.02
http://www.bixolon.com
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SRP-275III
■ Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not bend the cable by force or leave it under any
heavy object.
• A damaged cable can cause a fire.
Do not plug in or unplug with your hands wet.
• You can be electrocuted.
Keep the plastic bag out of children’s reach.
• If not, a child may put the bag on his head.
Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
You must use only the supplied adapter.
• It is dangerous to use other adapters.
Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.
PROHIBIT
PROHIBIT
PROHIBIT
PROHIBIT
PROHIBIT
ONLY SUPPLIED ADAPTER
PROHIBIT
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CAUTION
Violating following instructions can cause slight wound or damage the appliance
.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
Do not let water or other foreign objects in the
printer.
• If this happened, switch off and unplug the printer before
calling your dealer.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt
yourself.
Keep the desiccant out of children’s reach.
• If not, they may eat it.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBIT
DISASSEMBLING
PROHIBITED
PROHIBIT
PROHIBIT
TO UNPLUG
PRINTER
PRINTER
PRINTER
PRINTER
DEALER
PRINTER
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SRP-275III
All rights reserved. No part of this publication may reproduced, stored in a retrieval, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of BIXOLON.
No patent liability is assumed with respect to the use of the information contained herein.
While every precaution has been taken in the preparation of this book, BIXOLON assumed
no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.
Neither BIXOLON nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a
result of : accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
alterations to this product, or failure to strictly comply with BIXOLON s operating and
maintenance instructions.
BIXOLON shall not be liable against any damages or problems arising from the use of any
options or ant consumable products other than those designated as Original BIXOLON
products.
■ Notice
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality
of all our products. In following, product specifications and/or user manual content may be
changed without prior notice.
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SRP-275III
■ WARNING
The connection of a non-shielded printer interface cable to this printer will invalidate the EMC
standards of this device. You are cautioned that changes or modifications not expressly
approved by the party responsible for compliance could void your authority to operate the
equipment.
■ Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not be
disposed with other household wastes at the end of its working life, To prevent
possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take this item for environmentally
safe recycling. Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product should not be mixed with other commercial
wastes for disposal.
■ Rating Label Symbol Information
DC (Direct current)
■ Label Material
* Control Label: PC
* Other Labels: PET
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■ Introduction
The SRP-275III is a high-quality impact printer.
This one-station printer has the following features.
• Compact design and light-weight.
• High-speed printing using logic-seeking (5.1LPS).
• Easy to use : Easy paper loading.
• High reliability and long life due to the use of stepping motors for head carriage return and
paper feeding.
• Two color printing (red/black) available.
• The head can be driven due to the internal drawer interface.
• Character font (7ⅹ9, 9ⅹ9) is selectable.
• The auto cutter uses a circular method with a high-quality blade and a long life
(Approximately 1,500,000 cuts).
• Default application of paper out sensor (not included with wall mount option).
• Black mark sensor function (front or rear option).
• A internal AC adaptor.
NOTES
Please be sure to read the instructions in this manual carefully before using your new printer.
• Front view • Rear view
Rear cover
Front cover
Control panel
Power switch
Open button
Drawer kick-out
connect
Interface
connector
Power connect
DIP Switch cover
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■ Table of Contents
1. Setting Up the Printer ····················································································· 8
1-1 Unpacking ···························································································· 8
1-2 Choosing a place for the printer ································································ 8
1-3 Using the operation panel ········································································ 9
2. Connecting the cables·················································································· 10
2-1 Connecting the AC Adaptor···································································· 10
2-2 Connecting the Interface cable and Drawer kick-out cable ··························· 10
2-2-1 Serial Interface (RS-232C) + Ethernet + USB : OES Model ····················· 11
2-2-2 Parallel Interface (IEEE1284) + USB : OP Model ·································· 12
2-2-3 Serial Interface (RS-232C) + USB : OS Model ······································ 13
2-2-4 Drawer kick-out ·············································································· 14
3. Setting the Switches ···················································································· 15
3-1 Setting the DIP Switch ·········································································· 15
3-1-1 DIP Switch setting for Citizen(iDP 3550) mode ····································· 16
3-1-2 DIP Switch setting for Star(SP500) mode ············································· 17
3-1-3 Changing the DIP Switch setting ························································ 18
3-2 Setting the Memory Switches ································································· 19
3-2-1 Memory Switch setting for Star mode ·················································· 21
4. Ribbon Cassette Installation ········································································· 27
5. Roll Paper Installation ·················································································· 28
6. Installing the wall mount (Option) ·································································· 29
7. Self Test ····································································································· 30
8. Hexadecimal Dumping ················································································· 31
9. Specification ······························································································· 32
9-1 Printing specification ············································································· 32
9-2 Paper specifications ············································································· 32
9-3 Ribbon cassette specification ································································· 32
9-4 Electrical characteristics ········································································ 33
9-5 Reliability ··························································································· 33
9-6 Environment conditions ········································································· 33
9-7 Dimensions & weight ············································································ 34
9-8 Optional features ················································································· 35
10. Appendix - Troubleshooting ········································································ 36
10-1 ERROR LED blinking pattern ································································ 36
10-2 The printer does not start printing ·························································· 37
10-3 The printer stops printing ····································································· 38
10-4 You want to check the operation of the printer by itself ······························ 38
10-5 Printing is poor··················································································· 38
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1. Setting Up the Printer
1-1 Unpacking
Your printer box should include the items shown in the illustration below.
If any items are damaged or missing, please contact your dealer.
1-2 Choosing a place for the printer
• Avoid locations that are subject to direct sunlight or excessive heat.
• Avoid using or storing the printer in a place subject to excessive temperature or moisture.
• Do not use or store the printer in a dirty location.
• When setting up the printer, choose a stable, horizontal location.
• Intense vibration or shock may damage the printer.
• Ensure the printer has enough space to be used easily.
SRP-275IIIA, C AC adaptor Power cord
Ribbon cassette Paper roll Manual CD
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1-3 Using the operation panel
Most of the functions of this printer are governed by software, but you can monitor the printer
s status by
looking at the lights on the control panel and for some procedures you will use the buttons.
• Control panel
- POWER LED (Green Color)
This indicator light is on when the power is turned on.
- ERROR LED (Red Color)
When this indicator light is on (but not blinking), it means that the printer is
out of paper or almost out of paper or the printer covers are open. When
this light blinking, there is an error. (See "ERROR LED blinking pattern" in
Chapter 11.) If you see this light blinking, turn off the printer for a few
seconds and then turn it back on. If the light is still blinking, call your
supervisor or a service person.
- PAPER OUT LED (Red Color, not included with wall mount option)
When this indicator light is on, it means that the paper near end. Replace
the new paper roll. When ERROR and PAPER OUT indicator lights are on it
means paper end. Install the paper roll.(See "Installing paper roll" in
Chapter 5.)
- FEED button
Use this button to feed paper or to start self test and for hexadecimal dump
mode.(See the instructions "Self test" (8) in this chapter for self test.)
(See the instructions "Hexadecimal dump" in Chapter 9 for hexadecimal
dump mode.)
PAPER OUT ERROR POWER
FEED
POWER
ERROR
PAPER OUT
FEED
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SRP-275III
2. Connecting the cables
2-1 Connecting the AC Adaptor
CAUTION
Before connecting the printer to the power supply, make sure that the voltage and power
specifications match the printer’s requirements. Using an incorrect power supply can cause
serious damage to the printer.
2-2 Connecting the Interface cable and Drawer kick-out cable
NOTES
Connect the printer to the host ECR (host computer) though an interface cable matching the
specification of the printer and the host ECR (host computer). Be sure to use a drawer that
matches the printer’s specification.
Depending on the interface your system uses, either connect the serial, parallel, USB or
Ethernet communication cable to the appropriate connector on the back of the printer.
Cables are provided by your dealer or system installer.
• Connect the AC adapter according to
the following procedure.
1) Make sure the printer is turned off.
2) Before inserting the AC adaptor, connect
the power cord.
3) Insert the AC adaptor as shown.
4) Plug the AC adapter cable into the
printer’s power connector.
5) Plug the power cord into the outlet, and
turn on the power.
AC adaptor
Power connector
Power cord
Drawer kickout connector
Interface
connector
Serial/ Parallel/ USB/ Ethernet
Interface cable
Drawer kick-out
cable
• Connect the cables according to the
following procedure.
1) Turn off printer and the host ECR
(host computer).
2) Plug the interface cable into the interface
connector on the printer then fasten the
screw on both sides of the connector.
3) Plug the drawer kick-out cable into the
drawer kick-out connector on the printer.
(When removing the drawer kick-out cable,
press on the connector’s clip while pulling
out.)
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SRP-275III
2-2-1 Serial Interface (RS-232C) + Ethernet + USB : OES Model
Ethernet
Interface connector
USB
Drawer kickout
Connector
(F.G) 1
(TXD) 2
(RXD) 3
(RTS) 4
(CTS) 5
(DSR) 6
(S.G) 7
(DTR) 20
1 (F.G)
2 (RXD)
3 (TXD)
4 (DTR)
5 (S.G)
6 (DSR)
7 (RTS)
8 (CTS)
PRINTER
SIDE
(25Pin)
HOST
SIDE
(9Pin)
• Serial
Pin No.
Signal name
Direction
Function 1 FG
-
Frame Ground
2
TxD
Output
Transmit Data
3
RxD
Input
Receive Data
6
DSR
Input
Data Set Ready
7
SG
-
Signal Ground
20
DTR
Output
Data Terminal Ready
• Ethernet
Pin No.
Signal name
Assignment (Color)
Function
1
TxD+
White with orange stripe
Transmit +
2
TxD-
Solid orange
Transmit -
3
RxD+
White with green stripe
Receive + 4 NC
Solid blue
- 5 NC
White with blue stripe
- 6 RxD-
Solid green
Receive - 7 NC
White with brown stripe
- 8 NC
Solid brown
-
• USB
Pin No.
Signal name
Assignment (Color)
Function
Shell
Shield
Drain wire
Frame ground
1
VBUS
Red
NC 2 D-
White
Differential data line
3
D+
Green
Differential data line
4
GND
Black
Signal ground
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SRP-275III
2-2-2 Parallel Interface (IEEE1284) + USB : OP Model
Interface connector
USB
Drawer kickout
Connector
• Parallel
Pin no.
Source
Compatibility mode
Nibble mode
Byte mode
1
Host
nStrobe
HostClk
HostClk
2
Host / Printer
Data 0 (LSB)
-
Data 0 (LSB)
3
Host / Printer
Data 1
-
Data 1
4
Host / Printer
Data 2
-
Data 2
5
Host / Printer
Data 3
-
Data 3
6
Host / Printer
Data 4
-
Data 4
7
Host / Printer
Data 5
-
Data 5
8
Host / Printer
Data 6
-
Data 6
9
Host / Printer
Data 7 (MSB)
-
Data 7 (MSB)
10
Printer
nAck
PtrClk
PtrClk
11
Printer
Busy
PtrBusy / Data3,7
PtrBusy
12
Printer
Perror
AckDataReq / Data2,6
AckDataReq
13
Printer
Select
Xflag / Data1,5
Xflag
14
Host
nAutoFd
HostBusy
HostBusy
15
-
NC
ND
ND
16
-
GND
GND
GND
17
-
GND
FG
FG
18
Printer
Logic-H
Logic-H
Logic-H
19~30
-
GND
GND
GND
31
Host
nInit
nInit
nInit
32
Printer
nFault
nDataAbail /
nDataAvail
33
-
NC
ND
ND
34
Printer
NC
ND
ND
35
Printer
NC
ND
ND
36
Host
nSelectln
1284-Active
1284-Active
• USB
Pin No.
Signal name
Assignment (Color)
Function
Shell
Shield
Drain wire
Frame ground
1
VBUS
Red
NC 2 D-
White
Differential data line
3
D+
Green
Differential data line
4
GND
Black
Signal ground
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