User's Manual
SRP-275III
Impact Printer
Rev. 1.02
http://www.bixolon.com
Rev. 1.02
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SRP-275III
■ Safety Precautions
In using the present appliance, please keep the following safety regulations in order to
prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not bend the cable by force or leave it under any
heavy object.
• A damaged cable can cause a fire.
Do not plug in or unplug with your hands wet.
• You can be electrocuted.
Keep the plastic bag out of children’s reach.
• If not, a child may put the bag on his head.
Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a
breakdown of the printer.
You must use only the supplied adapter.
• It is dangerous to use other adapters.
Do not plug several products in one multi-outlet.
• This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
• If the plug does not fit perfectly with the outlet, do not plug in.
• Be sure to use only standardized multi-outlets.
PROHIBIT
PROHIBIT
PROHIBIT
PROHIBIT
PROHIBIT
ONLY SUPPLIED ADAPTER
PROHIBIT
Rev. 1.02
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SRP-275III
CAUTION
Violating following instructions can cause slight wound or damage the appliance
.
Do not use the printer when it is out of order. This
can cause a fire or an electrocution.
• Switch off and unplug the printer before calling your dealer.
Do not let water or other foreign objects in the
printer.
• If this happened, switch off and unplug the printer before
calling your dealer.
Use only approved accessories and do not try to
disassemble, repair or remodel it for yourself.
• Call your dealer when you need these services.
• Do not touch the blade of auto cutter.
Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt
yourself.
Keep the desiccant out of children’s reach.
• If not, they may eat it.
If you observe a strange smoke, odor or noise from
the printer, unplug it before taking following
measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to
repair it.
TO UNPLUG
PROHIBIT
DISASSEMBLING
PROHIBITED
PROHIBIT
PROHIBIT
TO UNPLUG
PRINTER
PRINTER
PRINTER
PRINTER
DEALER
PRINTER
Rev. 1.02
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SRP-275III
All rights reserved. No part of this publication may reproduced, stored in a retrieval, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of BIXOLON.
No patent liability is assumed with respect to the use of the information contained herein.
While every precaution has been taken in the preparation of this book, BIXOLON assumed
no responsibility for errors or omissions. Neither is any liability assumed for damages
resulting from the use of the information contained herein.
Neither BIXOLON nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a
result of : accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
alterations to this product, or failure to strictly comply with BIXOLON s operating and
maintenance instructions.
BIXOLON shall not be liable against any damages or problems arising from the use of any
options or ant consumable products other than those designated as Original BIXOLON
products.
■ Notice
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality
of all our products. In following, product specifications and/or user manual content may be
changed without prior notice.
Rev. 1.02
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SRP-275III
■ WARNING
The connection of a non-shielded printer interface cable to this printer will invalidate the EMC
standards of this device. You are cautioned that changes or modifications not expressly
approved by the party responsible for compliance could void your authority to operate the
equipment.
■ Waste Electrical and Electric Equipment (WEEE)
This marking shown on the product or its literature, indicates that is should not be
disposed with other household wastes at the end of its working life, To prevent
possible harm to the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources. Household
users should contact either the retailer where they purchased this product, or their local
government office, for details of where and how they can take this item for environmentally
safe recycling. Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product should not be mixed with other commercial
wastes for disposal.
■ Rating Label Symbol Information
DC (Direct current)
■ Label Material
* Control Label: PC
* Other Labels: PET
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SRP-275III
■ Introduction
The SRP-275III is a high-quality impact printer.
This one-station printer has the following features.
• Compact design and light-weight.
• High-speed printing using logic-seeking (5.1LPS).
• Easy to use : Easy paper loading.
• High reliability and long life due to the use of stepping motors for head carriage return and
paper feeding.
• Two color printing (red/black) available.
• The head can be driven due to the internal drawer interface.
• Character font (7ⅹ9, 9ⅹ9) is selectable.
• The auto cutter uses a circular method with a high-quality blade and a long life
(Approximately 1,500,000 cuts).
• Default application of paper out sensor (not included with wall mount option).
• Black mark sensor function (front or rear option).
• A internal AC adaptor.
NOTES
Please be sure to read the instructions in this manual carefully before using your new printer.
• Front view • Rear view
Rear cover
Front cover
Control panel
Power switch
Open button
Drawer kick-out
connect
Interface
connector
Power connect
DIP Switch cover
Rev. 1.02
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SRP-275III
■ Table of Contents
1. Setting Up the Printer ····················································································· 8
1-1 Unpacking ···························································································· 8
1-2 Choosing a place for the printer ································································ 8
1-3 Using the operation panel ········································································ 9
2. Connecting the cables·················································································· 10
2-1 Connecting the AC Adaptor···································································· 10
2-2 Connecting the Interface cable and Drawer kick-out cable ··························· 10
2-2-1 Serial Interface (RS-232C) + Ethernet + USB : OES Model ····················· 11
2-2-2 Parallel Interface (IEEE1284) + USB : OP Model ·································· 12
2-2-3 Serial Interface (RS-232C) + USB : OS Model ······································ 13
2-2-4 Drawer kick-out ·············································································· 14
3. Setting the Switches ···················································································· 15
3-1 Setting the DIP Switch ·········································································· 15
3-1-1 DIP Switch setting for Citizen(iDP 3550) mode ····································· 16
3-1-2 DIP Switch setting for Star(SP500) mode ············································· 17
3-1-3 Changing the DIP Switch setting ························································ 18
3-2 Setting the Memory Switches ································································· 19
3-2-1 Memory Switch setting for Star mode ·················································· 21
4. Ribbon Cassette Installation ········································································· 27
5. Roll Paper Installation ·················································································· 28
6. Installing the wall mount (Option) ·································································· 29
7. Self Test ····································································································· 30
8. Hexadecimal Dumping ················································································· 31
9. Specification ······························································································· 32
9-1 Printing specification ············································································· 32
9-2 Paper specifications ············································································· 32
9-3 Ribbon cassette specification ································································· 32
9-4 Electrical characteristics ········································································ 33
9-5 Reliability ··························································································· 33
9-6 Environment conditions ········································································· 33
9-7 Dimensions & weight ············································································ 34
9-8 Optional features ················································································· 35
10. Appendix - Troubleshooting ········································································ 36
10-1 ERROR LED blinking pattern ································································ 36
10-2 The printer does not start printing ·························································· 37
10-3 The printer stops printing ····································································· 38
10-4 You want to check the operation of the printer by itself ······························ 38
10-5 Printing is poor··················································································· 38
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SRP-275III
1. Setting Up the Printer
1-1 Unpacking
Your printer box should include the items shown in the illustration below.
If any items are damaged or missing, please contact your dealer.
1-2 Choosing a place for the printer
• Avoid locations that are subject to direct sunlight or excessive heat.
• Avoid using or storing the printer in a place subject to excessive temperature or moisture.
• Do not use or store the printer in a dirty location.
• When setting up the printer, choose a stable, horizontal location.
• Intense vibration or shock may damage the printer.
• Ensure the printer has enough space to be used easily.
SRP-275IIIA, C AC adaptor Power cord
Ribbon cassette Paper roll Manual CD
Rev. 1.02
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SRP-275III
1-3 Using the operation panel
Most of the functions of this printer are governed by software, but you can monitor the printer
s status by
looking at the lights on the control panel and for some procedures you will use the buttons.
• Control panel
- POWER LED (Green Color)
This indicator light is on when the power is turned on.
- ERROR LED (Red Color)
When this indicator light is on (but not blinking), it means that the printer is
out of paper or almost out of paper or the printer covers are open. When
this light blinking, there is an error. (See "ERROR LED blinking pattern" in
Chapter 11.) If you see this light blinking, turn off the printer for a few
seconds and then turn it back on. If the light is still blinking, call your
supervisor or a service person.
- PAPER OUT LED (Red Color, not included with wall mount option)
When this indicator light is on, it means that the paper near end. Replace
the new paper roll. When ERROR and PAPER OUT indicator lights are on it
means paper end. Install the paper roll.(See "Installing paper roll" in
Chapter 5.)
- FEED button
Use this button to feed paper or to start self test and for hexadecimal dump
mode.(See the instructions "Self test" (8) in this chapter for self test.)
(See the instructions "Hexadecimal dump" in Chapter 9 for hexadecimal
dump mode.)
PAPER OUT ERROR POWER
FEED
POWER
ERROR
PAPER OUT
FEED
Rev. 1.02
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SRP-275III
2. Connecting the cables
2-1 Connecting the AC Adaptor
CAUTION
Before connecting the printer to the power supply, make sure that the voltage and power
specifications match the printer’s requirements. Using an incorrect power supply can cause
serious damage to the printer.
2-2 Connecting the Interface cable and Drawer kick-out cable
NOTES
Connect the printer to the host ECR (host computer) though an interface cable matching the
specification of the printer and the host ECR (host computer). Be sure to use a drawer that
matches the printer’s specification.
Depending on the interface your system uses, either connect the serial, parallel, USB or
Ethernet communication cable to the appropriate connector on the back of the printer.
Cables are provided by your dealer or system installer.
• Connect the AC adapter according to
the following procedure.
1) Make sure the printer is turned off.
2) Before inserting the AC adaptor, connect
the power cord.
3) Insert the AC adaptor as shown.
4) Plug the AC adapter cable into the
printer’s power connector.
5) Plug the power cord into the outlet, and
turn on the power.
AC adaptor
Power connector
Power cord
Drawer kickout connector
Interface
connector
Serial/ Parallel/ USB/ Ethernet
Interface cable
Drawer kick-out
cable
• Connect the cables according to the
following procedure.
1) Turn off printer and the host ECR
(host computer).
2) Plug the interface cable into the interface
connector on the printer then fasten the
screw on both sides of the connector.
3) Plug the drawer kick-out cable into the
drawer kick-out connector on the printer.
(When removing the drawer kick-out cable,
press on the connector’s clip while pulling
out.)
Rev. 1.02
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SRP-275III
2-2-1 Serial Interface (RS-232C) + Ethernet + USB : OES Model
Ethernet
Interface connector
USB
Drawer kickout
Connector
(F.G) 1
(TXD) 2
(RXD) 3
(RTS) 4
(CTS) 5
(DSR) 6
(S.G) 7
(DTR) 20
1 (F.G)
2 (RXD)
3 (TXD)
4 (DTR)
5 (S.G)
6 (DSR)
7 (RTS)
8 (CTS)
PRINTER
SIDE
(25Pin)
HOST
SIDE
(9Pin)
• Serial
Pin No.
Signal name
Direction
Function 1 FG
-
Frame Ground
2
TxD
Output
Transmit Data
3
RxD
Input
Receive Data
6
DSR
Input
Data Set Ready
7
SG
-
Signal Ground
20
DTR
Output
Data Terminal Ready
• Ethernet
Pin No.
Signal name
Assignment (Color)
Function
1
TxD+
White with orange stripe
Transmit +
2
TxD-
Solid orange
Transmit -
3
RxD+
White with green stripe
Receive + 4 NC
Solid blue
- 5 NC
White with blue stripe
- 6 RxD-
Solid green
Receive - 7 NC
White with brown stripe
- 8 NC
Solid brown
-
• USB
Pin No.
Signal name
Assignment (Color)
Function
Shell
Shield
Drain wire
Frame ground
1
VBUS
Red
NC 2 D-
White
Differential data line
3
D+
Green
Differential data line
4
GND
Black
Signal ground
Rev. 1.02
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SRP-275III
2-2-2 Parallel Interface (IEEE1284) + USB : OP Model
Interface connector
USB
Drawer kickout
Connector
• Parallel
Pin no.
Source
Compatibility mode
Nibble mode
Byte mode
1
Host
nStrobe
HostClk
HostClk
2
Host / Printer
Data 0 (LSB)
-
Data 0 (LSB)
3
Host / Printer
Data 1
-
Data 1
4
Host / Printer
Data 2
-
Data 2
5
Host / Printer
Data 3
-
Data 3
6
Host / Printer
Data 4
-
Data 4
7
Host / Printer
Data 5
-
Data 5
8
Host / Printer
Data 6
-
Data 6
9
Host / Printer
Data 7 (MSB)
-
Data 7 (MSB)
10
Printer
nAck
PtrClk
PtrClk
11
Printer
Busy
PtrBusy / Data3,7
PtrBusy
12
Printer
Perror
AckDataReq / Data2,6
AckDataReq
13
Printer
Select
Xflag / Data1,5
Xflag
14
Host
nAutoFd
HostBusy
HostBusy
15
-
NC
ND
ND
16
-
GND
GND
GND
17
-
GND
FG
FG
18
Printer
Logic-H
Logic-H
Logic-H
19~30
-
GND
GND
GND
31
Host
nInit
nInit
nInit
32
Printer
nFault
nDataAbail /
nDataAvail
33
-
NC
ND
ND
34
Printer
NC
ND
ND
35
Printer
NC
ND
ND
36
Host
nSelectln
1284-Active
1284-Active
• USB
Pin No.
Signal name
Assignment (Color)
Function
Shell
Shield
Drain wire
Frame ground
1
VBUS
Red
NC 2 D-
White
Differential data line
3
D+
Green
Differential data line
4
GND
Black
Signal ground
Rev. 1.02
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SRP-275III
2-2-3 Serial Interface (RS-232C) + USB : OS Model
Interface connector
USB
Drawer kickout
Connector
(F.G) 1
(TXD) 2
(RXD) 3
(RTS) 4
(CTS) 5
(DSR) 6
(S.G) 7
(DTR) 20
1 (F.G)
2 (RXD)
3 (TXD)
4 (DTR)
5 (S.G)
6 (DSR)
7 (RTS)
8 (CTS)
PRINTER
SIDE
(25Pin)
HOST
SIDE
(9Pin)
• Serial
Pin No.
Signal name
Direction
Function 1 FG
-
Frame Ground
2
TxD
Output
Transmit Data
3
RxD
Input
Receive Data
6
DSR
Input
Data Set Ready
7
SG
-
Signal Ground
20
DTR
Output
Data Terminal Ready
• USB
Pin No.
Signal name
Assignment (Color)
Function
Shell
Shield
Drain wire
Frame ground
1
VBUS
Red
NC 2 D-
White
Differential data line
3
D+
Green
Differential data line
4
GND
Black
Signal ground
Rev. 1.02
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SRP-275III
2-2-4 Drawer kick-out
1
6 Pin No.
Description
Direction
1
Signal GND - 2
Drawer kick-out driver signal #1
Output
3
Drawer Open / Close signal
Input
4
+24V - 5
Drawer kick-out driver signal #2
Output
6
Signal GND
-
Rev. 1.02
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SRP-275III
3. Setting the Switches
3-1 Setting the DIP Switch
Although the factory settings are best for almost all users, if you have special requirements,
you can change the DIP Switch. Your printer has two sets of DIP Switches. The functions of
the switches are shown in the following table.
• DIP Switch 1
Switch
Function
ON
OFF
Default
1-1
Emulation Selection (*1)
Refer to the following table
OFF
1-2
1-3
Auto cutter
Enable
Disable
ON
1-4
Compatible with SRP-275
Enable
Disable
OFF
1-5
Serial interface selection
Memory Switch
DIP Switch
OFF
1-6
Print NV bit image #1 after
cutting
Enable
Disable
OFF
1-7
Near end switch
Enable
Disable
ON
1-8
Printing column
42
40
OFF
• DIP Switch 2 (RS232C serial interface model)
Switch
Function
ON
OFF
Default
2-1
Data receive error
Ignore
Print “?”
OFF
2-2
Black Mark Sensor
Enable
Disable
OFF
2-3
Hand shaking
XON/XOFF
DTR/DSR
OFF
2-4
Word length
7 bits
8 bits
OFF
2-5
Parity check
Enable
Disable
OFF
2-6
Parity selection
EVEN
ODD
OFF
2-7
Baud rate selection (*2)
Refer to the following table
OFF
2-8
OFF
• DIP Switch 2 (Parallel interface model)
Switch
Function
ON
OFF
Default
2-1
Auto Line Feed
Enable
Disable
OFF
2-2
Black Mark Sensor
Enable
Disable
OFF
2-3~8
Undefined
OFF
NOTES
(*1) Emulation Selection (DSW 1-1 and 1-2)
Emulation
1-1
1-2
BXL/POS
OFF
OFF
BXL/POS-KP
ON
ON
STAR
OFF
ON
CITIZEN
ON
OFF
- BXL/POS-KP(Kitchen Printer mode) : A alarm is generated by printer after auto cutting and
in paper end error.
(*2) Baud rate selection (Transmission speed)
Transmission
2-7
2-8
2400 baud
ON
ON
4800 baud
OFF
ON
9600 baud
OFF
OFF
19200 baud
ON
OFF
Rev. 1.02
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SRP-275III
3-1-1 DIP Switch setting for Citizen(iDP 3550) mode
• DIP Switch 1
Switch
Function
ON
OFF
Default
1-1
Emulation Selection (*1)
Refer to the following table
OFF
1-2
1-3
Auto cutter
Enable
Disable
OFF
1-4
CBM command
CBM2 mode
(iDP3530 system)
CBM1 mode
(iDP3540 system)
OFF
1-5
International characters (*2)
Refer to the following table
ON
1-6
1-7
1-8
CR mode
CR
CR+LF
OFF
• DIP Switch 2 (RS232C serial interface model)
Switch
Function
ON
OFF
Default
2-1
Word length
8 bits
7 bits
ON
2-2
Parity check
Disable
Enable
ON
2-3
Parity selection
ODD
EVEN
ON
2-4
Hand shaking
DTR/DSR
XON/XOFF
ON
2-5
Baud rate selection (*3)
Refer to the following table
OFF
2-6
2-7
Near end switch
Enable
Disable
OFF
2-8
Mechanism type
Graphic
Character
OFF
NOTES
(*1) Emulation Selection (DSW 1-1 and 1-2)
Emulation
1-1
1-2
BXL/POS
OFF
OFF
BXL/POS-KP
ON
ON
STAR
OFF
ON
CITIZEN
ON
OFF
- BXL/POS-KP(Kitchen Printer mode) : A alarm is generated by printer after auto cutting and
in paper end error.
(*2) International Character Selection
No.
Country
DSW 1-5
DSW 1-6
DSW 1-7
Code page
U.S.A.
ON
ON
ON
Page 0 (PC437 : U.S.A.)
France
OFF
ON
ON
Page 2 (PC850 : Multilingual)
Germany
ON
OFF
ON
U.K.
OFF
OFF
ON
Denmark
ON
ON
OFF
Page 5 (PC865 : Nordic)
Sweden
OFF
ON
OFF
Italy
ON
OFF
OFF
Page 2 (PC850 : Multilingual)
Windows Code
OFF
OFF
OFF
Windows Code
(*3) Baud rate selection (Transmission speed)
Transmission
2-5
2-6
2400 baud
ON
ON
4800 baud
OFF
ON
9600 baud
OFF
OFF
19200 baud
ON
OFF
Rev. 1.02
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SRP-275III
3-1-2 DIP Switch setting for Star(SP500) mode
• DIP Switch 1
Switch
Function
ON
OFF
Default
1-1
Emulation Selection (*1)
Refer to the following table
OFF
1-2
1-3
Auto cutter
Enable
Disable
OFF
1-4
Black/Red Printing
Enable
Disable
OFF
1-5
Reserved
OFF
1-6
1-7
1-8
• DIP Switch 2 (RS232C serial interface model)
Switch
Function
ON
OFF
Default
2-1
Reserved
OFF
2-2
2-3
Hand shaking
XON/XOFF
DTR/DSR
OFF
2-4
Word length
7 bits
8 bits
OFF
2-5
Parity check
Enable
Disable
OFF
2-6
Parity selection
EVEN
ODD
OFF
2-7
Baud rate selection (*2)
Refer to the following table
OFF
2-8
OFF
NOTES
(*1) Emulation Selection (DSW 1-1 and 1-2)
Emulation
1-1
1-2
BXL/POS
OFF
OFF
BXL/POS-KP
ON
ON
STAR
OFF
ON
CITIZEN
ON
OFF
- BXL/POS-KP(Kitchen Printer mode) : A alarm is generated by printer after auto cutting and
in paper end error.
(*2) Baud rate selection (Transmission speed)
Transmission
2-7
2-8
2400 baud
ON
ON
4800 baud
OFF
ON
9600 baud
OFF
OFF
19200 baud
ON
OFF
NOTICE
Change in DIP Switch settings are recognized only when the printer power is turned on or
when the printer is reset by using the interface. If the DIP Switch setting is changed after the
printer power is turned on, the change does not take effect until the printer is turned on
again or is reset.
Rev. 1.02
- 18 -
SRP-275III
3-1-3 Changing the DIP Switch setting If you need to change settings, follow the steps below to make your changes.
CAUTION
Turn off the printer before removing the DIP Switch cover to prevent an electric short, which
can damage the printer.
1) Make sure the printer is turned off.
2) Remove the screw from the DIP Switch cover.
Then take off the DIP Switch cover, which is shown in the illustration below.
3) Set the switches using a pointed tool, such as tweezers or a small.
4) Replace the DIP Switch cover. Then secure it with the screw.
NOTES
The new settings take effect when you turn on the printer.
Rev. 1.02
- 19 -
SRP-275III
3-2 Setting the Memory Switches
This printer has “Memory Switch” set which is software switches. Memory Switch set has
“MSW 2”, “MSW 8”, “Customize value”, “Serial communication condition”. “Memory Switch
setting utility” can change the Memory Switch set to ON or OFF as shown in the table below
(default: all OFF):
NOTES
The Memory Switch is available to be changed by two methods:
- Memory Switch setting utility
- Control from command
Settings of the Memory Switch are stored in the NV memory; therefore, even if the printer is
turned off, the settings are maintained.
• Memory Switch 2
Switch
Function
On
Off
1
Internal Buzzer Enable / Disable
Disable
Enable
2
External Buzzer Enable / Disable
Enable
Disable
3
Reserved
-
Fixed to Off
4~8
Code page selection (*1)
Refer to the following table
NOTES
Desired code page can be selected using Memory Switch 2-4~8 by setting as following.
(*1) Code page selection
MSW
2-8
MSW
2-7
MSW
2-6
MSW
2-5
MSW
2-4
Character Table
0 0 0 0 0
Page 0 (PC437 : U.S.A.)
0 0 0 0 1
Page 1 (Katakana)
0 0 0 1 0
Page 2 (PC850 : Multilingual)
0 0 0 1 1
Page 3 (PC860 : Portuguese)
0 0 1 0 0
Page 4 (PC863 : Canadian-French)
0 0 1 0 1
Page 5 (PC865 : Nordic)
0 0 1 1 0
Page 16 (WPC1252 : Latin1)
0 0 1 1 1
Page 17 (PC866 : Russian)
0 1 0 0 0
Page 18 (PC852 : Latin2)
0 1 0 0 1
Page 19 (PC858 : Euro)
0 1 0 1 0
Page 21 (PC862 : Israel)
0 1 0 1 1
Page 22 (PC864 : Arabic)
0 1 1 0 0
Page 23 (Thai character code 42)
0 1 1 0 1
Page 24 (WPC1253 : Greek)
0 1 1 1 0
Page 25 (WPC1254 : Turkish)
0 1 1 1 1
Page 26 (WPC1257 : Baltic)
1 0 0 0 0
Page 27 (Farsi) (*2)
1 0 0 0 1
Page 28 (WPC1251 : Russian) (*2)
1 0 0 1 0
Page 29 (PC737 : Greek) (*2)
1 0 0 1 1
Page 30 (PC775 : Baltic) (*2)
1 0 1 0 0
Page 31 (Thai character code 14)
1 0 1 0 1
Page 32 (OldCode : Israel)
1 0 1 1 0
Page 33 (WPC1255 : Israel)
1 0 1 1 1
Page 34 (Thai character code 11)
1 1 0 0 0
Page 35 (Thai character code 18)
1 1 0 1 0
Page 37 (PC857 : Turkish)
1 1 0 1 1
Page 38 (PC928 : Greek)
1 1 1 1 0
Page 41 (WPC1258 : Vietnam)
(*2) Only Font B available.
Rev. 1.02
- 20 -
SRP-275III
• Memory Switch 8
Switch
Function
On
Off
1
Upside down
On
Off
2
Font Selection
Font B
Font A
3
Selection Paper End Buzzer
Off
On
4~5
Reserved
Fixed to Off
• Serial communication
Function
Selectable value
Modulation
rate
2400 bps, 4800 bps, 9600 bps, 19200 bps
Parity
None, Odd, Even, -
Handshake
DSR/DTR, XON/XOFF
Data length
7 bit, 8 bit
NOTES
There are two methods, DIP Switch and Memory Switch, to adjust the serial communication
conditions.
DIP Switch 1-5 selects which is effective, DIP Switch or Memory Switch.
To enable the “Serial communication“ setting, you have to adjust the “Serial interface
selection“ function of DIP Switch 1-5 to “Memory Switch”.
Rev. 1.02
- 21 -
SRP-275III
3-2-1 Memory Switch setting for Star mode
• Settings
Memory Switches are from MSW 0 to MSW 8. They are stored in non-volatile memory (flash
memory). To change the settings, send the following commands from the host.
[Name] Set Memory Switch
[Code] ASCII ESC GS # m {n1 n2 n3 0n4}0 ... {n1 n2 n3 n4}
8
LF NUL
Hexadecimal 1B 1D 23 m {n1 n2 n3 0n4}0 ... {n1 n2 n3 n4}8 0A 00
Decimal 27 29 35 m {n1 n2 n3 0n4}0 ... {n1 n2 n3 n4}8 10 0
[Defined Region] m = "W", "T", ",", "+", "-", "@"
"0" ≤ n1,n2,n3,n4 ≤ "9",
"A" ≤ n1,n2,n3,n4 ≤ "F"
[Function] Sends command to write after defining Memory Switch using the definition command specified by
the following classes to set the Memory Switch. The printer is automatically reset after writing the
setting defined by that command to the non-volatile memory.
Do not turn off the power to the printer while sending commands to the non volatile memory. Doing
so will destroy the Memory Switch setting. It is also possible for all Memory Switch settings to
become offset to their initial, default settings.
Consider the life of the non-volatile memory and avoid over-use of this command.
Function
Class
m
{n1 n2 n3 0n4}0 ... {n1 n2 n3 n4}8
Data Definition (Data Specification)
Definition
","
{n1 n2 n3 0n4}0 ... {n1 n2 n3 n4}8
Data definition (set specified bit)
Definition
"+"
{n1 n2 n3 0n4}0 ... {n1 n2 n3 n4}8
Data definition (clear specified bit)
Definition
"-"
{n1 n2 n3 0n4}0 ... {n1 n2 n3 n4}8
Data Definition (clear all data)
Definition
"@"
Fixed at "0000"
Definition data write and reset
Write
"W"
Fixed at "0000"
Definition data write and reset and test
print
Write
"T"
Fixed at "0000"
(Ex) Memory Switch 1-8 = 0; Memory Switch 2-7 = 1: Memory Switch 2-A =1 for a test print:
PRINT #1, CHR$(&H1B);CHR$(&H1D);CHR$(&H23);CHR$(&H2D); ' <ESC><GS> # -
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H31);CHR$(&H30);CHR$(&H30); ' 0100
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H0A);CHR$(0); ' 0000
<LF><NUL>
PRINT #1, CHR$(&H1B);CHR$(&H1D);CHR$(&H23);CHR$(&H2B); ' <ESC><GS> # +
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H34);CHR$(&H38);CHR$(&H30); ' 0480
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); ' 0000
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30); CHR$(&H0A);CHR$(0); '
0000<LF><NUL>
PRINT #1, CHR$(&H1B);CHR$(&H1D);CHR$(&H23);CHR$(&H54); ' <ESC><GS> # T
PRINT #1, CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H30);CHR$(&H0A);CHR$(&H0); ' 0000
<LF><NUL>
Rev. 1.02
- 22 -
SRP-275III
• Default Settings
The default settings for Memory Switch 0 to Memory Switch 8 are shown below.
Settings vary for single byte character countries (standard specifications (SBCS)) and for
double-byte character countries (Chinese character specifications (DBCS)).
- Standard Specifications (SBCS)
Memory Switch Number
Ex-factory Settings (n1, n2, n3, n4)
MSW 0
"0000"
MSW 1
"0000"
MSW 2
"0000"
MSW 3
"0000"
MSW 4
"0000"
MSW 5
"0000"
MSW 6
"0000"
MSW 7
"0000"
MSW 8
"0000"
- Chinese character specifications (DBCS) (For China)
Memory Switch Number
Ex-factory Settings (n1, n2, n3, n4)
MSW 0
"0010"
MSW 1
"0000"
MSW 2
"0000"
MSW 3
"0000"
MSW 4
"0000"
MSW 5
"0000"
MSW 6
"0000"
MSW 7
"0000"
MSW 8
"0000"
Rev. 1.02
- 23 -
SRP-275III
• Function
- Memory Switch 0
Bit
Function
0
1
F~C
Reserved
Fixed to Off
B~A
Red and Black
(inverted black and white) Commands (*3)
Refer to the following table
9~5
Reserved
4
Country Specifications (*1)
SBCS
(Single Byte countries)
DBCS
(Double Byte countries)
3~2
<FF> Command (*2)
Refer to the following table
1~0
Reserved
Fixed to Off
NOTES
(*1) Country Specifications
Country
MSW 0-4 = 0
MSW 0-4 = 1
Overseas
Standard Specifications
Chinese Characters
(*2) <FF> Command Function Selection
MSW 0-3
MSW 0-2
<FF> Command Function
<FF> Command Function
Auto cutter model
Tear Bar Model (SRP-275IIIA type)
0
0
Executes a form feed.
Executes a form feed.
0
1
After paper fed to cutting position
executes partial cut (*3)
Paper fed to the tear-bar position
1
0
Executes a form feed.
Executes a form feed.
1
1
After paper fed to cutting position
executes partial cut (*3)
Paper fed to the tear-bar position
(*3) Red and Black (inverted black and white) Commands
MSW 0-B
MSW 0-A
<ESC> 4 / <ESC> 5 Command Functions
0
0
White/black inverted printing (1 Pass)
0
1
<Option 1> White/black inversion (7 × 9 font print) + enhancing (2 passes)
1
0
<Option 2> Upper line + Underline + enhancing (2 passes)
1
1
<Option 3> Upper line + Underline + double tall expanded + enhancing (4 passes)
This setting functions to specify adornments when the subsequent red (white/black inversion)
print command is set. It is a substitute function for the conventional red/black (white/black
inversion) printing.
<ESC> “4”: Red (white/black inversion) printing
<ESC> “5”: Red (white/black inversion) printing cancelled.
When using <ESC> 5 to cancel adornments, it returns to the previously set adornments.
(Adornments such as underline, upper line, double-tall expanded and enhancing are
cancelled if there is no command to set them (for example the <ESC> “-” 1 specification for
underlines).)
This setting is enabled only for ANK characters and block characters. It is disabled for IBM
block characters and Chinese characters composed of 12 dot vertical characters (IBM block
characters and Chinese characters do not have adornment with this command).
Rev. 1.02
- 24 -
SRP-275III
- Memory Switch 1
Bit
Function
0
1
F~5
Reserved
Fixed to Off
E~5
4 Zero style
Normal
Slash zero
3~0
International Characters (*1)
Refer to the following table
NOTES
(*1) International Characters Default Value Settings
MSW1-3
MSW1-2
MSW1-1
MSW1-0
International Characters
0 0 0
0
U.S.A
0 0 0
1
France
0 0 1
0
Germany
0 0 1
1
U.K.
0 1 0
0
Denmark1
0 1 0
1
Sweden
0 1 1
0
Italy
0 1 1
1
Spain1
1 0 0
0
Japan
1 0 0
1
Norway
1 0 1
0
Denmark2
1 0 1
1
PC-999
- Memory Switch 2
Bit
Function
0
1
F
Reserved
Fixed to Off
E
How to recover to print ready after inserting paper
Press FEED.
Auto-recovery
D~4
Reserved
Fixed to Off
3
Contextual auto-cut function (*1)
Disabled
Enabled
2
1~0
Near end switch function (*2)
Refer to the following table
NOTES
(*1) Contextual Auto-cut Function
This function auto-cuts paper when a paper feed command that feeds continuously over 7/6
inch.
Hosts that cannot send an escape sequence, such as <ESC> “d” 0 can cut paper if a 1/6 inch
line feed code <LF> is sent seven times.
(*2) Near end switch Function
When an near end switch is mounted, settings should abide by those shown in the table
below.
MSW 2-1
MSW 2-0
Near end switch Function
0
0
Disabled
0
1
Disabled
1
0
Reflects the near end switch state to the status.
Printing does not stop for near end, and the printer does not go offline.
1
1
Reflects the near end switch state to the status.
Printing does stop for near end, and the printer goes offline.
Rev. 1.02
- 25 -
SRP-275III
- Memory Switch 3
Bit
Function
0
1
F~D
Reserved
Fixed to Off
C~8
Character Table (*2)
Refer to the following table
7~2
Reserved
Fixed to Off
1~0
<CR> Command Functions (*1)
Refer to the following table
NOTES
(*1) <CR> Command Functions
MSW3-1
MSW3-0 <CR>
Functions
0
0 Ignored
0
1 Ignored
1
0
Prints and performs a line feed (same as <LF>.)
1
1
Prints (No line feed)
(*2) Character Table Settings
These settings are enabled only on standard specification printers.
MSW3-C
MSW3-B
MSW3-A
MSW3-9
MSW3-8
Character Table
0 0 0 0 0
Page 0 (PC437 : U.S.A.)
0 0 0 0 1
Page 1 (Katakana)
0 0 0 1 0
Page 2 (PC850 : Multilingual)
0 0 0 1 1
Page 3 (PC860 : Portuguese)
0 0 1 0 0
Page 4 (PC863 : Canadian-French)
0 0 1 0 1
Page 5 (PC865 : Nordic)
0 0 1 1 0
Page 16 (WPC1252 : Latin1)
0 0 1 1 1
Page 17 (PC866 : Russian)
0 1 0 0 0
Page 18 (PC852 : Latin2)
0 1 0 0 1
Page 19 (PC858 : Euro)
0 1 0 1 0
Page 21 (PC862 : Israel)
0 1 0 1 1
Page 22 (PC864 : Arabic)
0 1 1 0 0
Page 23 (Thai character code 42)
0 1 1 0 1
Page 24 (WPC1253 : Greek)
0 1 1 1 0
Page 25 (WPC1254 : Turkish)
0 1 1 1 1
Page 26 (WPC1257 : Baltic)
1 0 0 0 0
Page 27 (Farsi) (*3)
1 0 0 0 1
Page 28 (WPC1251 : Russian) (*3)
1 0 0 1 0
Page 29 (PC737 : Greek) (*3)
0 0 0 1 1
Page 30 (PC775 : Baltic) (*3)
1 0 1 0 0
Page 31 (Thai character code 16)
1 0 1 0 1
Page 32 (OldCode : Israel)
1 0 1 1 0
Page 33 (WPC1255 : Israel)
1 0 1 1 1
Page 34 (Thai character code 11)
1 1 0 0 0
Page 35 (Thai character code 18)
1 1 1 0 0
Page 37 (PC857 : Tukish)
1 1 1 0 1
Page 38 (PC928 : Greek)
1 1 1 1 0
Page 41 (WPC1258 : Vietnam)
(*3) Only Font B available.
Rev. 1.02
- 26 -
SRP-275III
- Memory Switch 4
Bit
Function
0
1
F~1
Reserved
Fixed to Off
0
Data reception error (serial)
Prints “?”
Ignored
- Memory Switch 5
Bit
Function
0
1
F~0
Reserved
Fixed to Off
- Memory Switch 6
Bit
Function
0
1
F~0
Reserved
Fixed to Off
- Memory Switch 7
Bit
Function
0
1
F~0
Reserved
Fixed to Off
Rev. 1.02
- 27 -
SRP-275III
4. Ribbon Cassette Installation
NOTES
Using unauthorized ribbon cartridges may result in poor printing quality or malfunction and
will void the warranty.
Refer to page 9-3 of the User Manual for the specifications of the supported ribbon cartridges.
1) Before inserting the ribbon cassette,
turn the knob clockwise to prevent
twisting the ribbon.
2) Open the front cover of printer.
3) Take out the old ribbon cassette if there
is one.
4) Insert the new ribbon cassette as
shown and pay particular attention to
the placement of the ribbon behind the
Printer Head.
5) During inserting the ribbon cassette,
turn the knob clockwise again to make
sure the ribbon moves freely in the
cassette.
Rev. 1.02
- 28 -
SRP-275III
5. Roll Paper Installation
CAUTION
Do not touch the auto cutter blade when you open rear cover.
1) Open the rear cover by pushing the
open button.
2) Remove the used paper roll core if
there is one.
3) Insert the paper roll as shown.
4) Be sure to note the correct direction
that the paper should come off the
paper roll.
5) Pull out small amount of paper as
shown. Then close the cover and tear
off the extra paper by pulling it toward
the front of the printer.
Rev. 1.02
- 29 -
SRP-275III
6. Installing the wall mount (Option)
NOTES
Wall mount is an optional item. DIP switch 1-7 should be set to OFF because wall mount
installation does not support Paper Out sensor. Contact seller or store you purchased the
product from for detailed information on wall mount installation.
Bracket hanger
Screw(3x5)
(4pieces)
Bracket mount
Screw(4x10)
(8pieces)
1) Turn the Set over and attach the
Bracket hanger to the Frame base then
tighten four screws.
2) Attach the Bracket mount to the wall
firmly with the eight screws. Be sure
that the Bracket attached properly to
match the direction of arrow as shown.
And the Bracket mount should be
always fixed vertically.
3) Insert the Bracket hanger of Set to the
Bracket mount as shown.
Rev. 1.02
- 30 -
SRP-275III
7. Self Test
The self test let you know if your printer is operating properly. It checks the printing quality,
ROM version, DIP Switch settings, memory switch settings and statistic data.
The test is independent of any other equipment or software, so it is a good idea to run it
when you first set up the printer or if you have any trouble. If the self test works correctly, the
problem is in the other equipment or the software, not the printer.
• Running the self test
1) Make sure the printer is turned off and the printer cover is closed properly.
2) Turn on the power while pressing the Feed button and release the button, then the paper
will feed. Self diagnostics will begin and printer settings will be printed. Paper will be cut
upon completion of the test and printing will stop. (ERROR lamp will be on.)
3) Press the FEED button to continue printing the statistic data.
4) Press the FEED button to continue printing the rolling ASCII pattern.
5) The self test mode terminates after printing the rolling ASCII pattern automatically.
Rev. 1.02
- 31 -
SRP-275III
8. Hexadecimal Dumping
• Hexadecimal dump
This feature allows experienced users to see exactly what data is coming to the printer.
This can be useful in finding software problems. When you turn on the hexadecimal dump
function, the printer prints all commands and other data in hexadecimal format along with a
guide section to help you find specific commands.
• To use the hexadecimal dump feature, follow these steps:
1) After you make sure that the printer is off, open the rear cover of the printer.
2) Hold down the FEED button while you turn on the printer.
3) Close the rear cover.
4) Run any software program that sends data to the printer. The printer prints "Hexadecimal
dump" and then all the codes are received in a two column format. The first column
contains the hexadecimal codes and the second column gives the ASCII characters that
correspond to the codes.
Hexadecimal Dump
To terminate hexadecimal dump
Press FEED button three times
1B 21 00 1B 26 02 40 40 . ! . . & . @ @
1B 25 01 1B 63 34 00 1B . % . . c 4 . .
41 42 43 44 45 46 47 48 A B C D E F G H
<Online Hex Dump Completed>
(A period(.) is printed for each code that has no ASCII equivalent.)
5) When the printing finishes, turn off the printer.
Rev. 1.02
- 32 -
SRP-275III
9. Specification
9-1 Printing specification
Item
Description
Remark
Printing method
Serial impact method
Head wire
9 pin serial type
Dot pitch
0.352mm (1/72”)
Dot wire diameter
0.28mm (0.01”)
Printing direction
Bidirectional (logic seeking) with friction feed
Characters per line
Max. 42 (characters)
Printing speed
5.1 LPS (Line Per Second)
Printing width
63.5 mm
Line interval
4.233 mm (1/6”)
Paper feed method
Friction feed
Paper feed speed
Approximately 158 mm (6.2”)
Character font
7 x 9 / 9 x 9
Character sets
Alphanumeric characters : 95
International characters : 48
Extended graphics : 128 x 27 pages
9-2 Paper specifications
Item
Description
Remark
Paper type
Paper roll
Paper roll width
76±0.5 mm
Paper roll diameter
Max. ø83 mm (3.27")
Normal paper
Thickness : 1 sheet 0.06~0.085 mm (0.0024~0.0034")
Weight : 52.3~64g/m2 (0.115~0.1411 lb)
Paper core outside diameter
Max. ø19mm (0.75")
9-3 Ribbon cassette specification
Item
Description
Remark
Standard
GRC-201BR
Color
Black & Red
Size
13 mm (W)
Life
GRC-201BR : 1,500,000 characters (Black)
750,000 characters (Red)
Continuous printing 7x9 font
ASCII
25℃
NOTES
Using unauthorized ribbon cartridges may result in poor printing quality or malfunction and
will void the warranty.
Rev. 1.02
- 33 -
SRP-275III
9-4 Electrical characteristics
Item
Description
Remark
SMPS Supply voltage
24VDC
Current consumption
(at 24V, except for drawer
kick-out driving)
Operating
Mean : Approximately 0.5A
Peak : Approximately 1.5A
Standby
Mean: Approximately 0.3A
NOTES
Maximum 1A for drawer kick-out driving.
9-5 Reliability
Item
Description
Remark
Life firing frequency
Mechanism : Approx. 18 million lines
Auto cutter : Approx. 1.5 million cuts
(End of life is defined as the point at which the printer reaches
the beginning of the Wear out Period.)
Head
Approx. 300 million dots/wire
9-6 Environment conditions
Item
Description
Remark
Temperature
Operating : 0~40℃ (32~104℉)
Storage : -20~60℃ (-4~140℉)
Relative humidity
Operating : 10~80% RH (Non-condensing)
Storage : 10~90% RH (Non-condensing)
NOTES
This equipment is indooruse and all the communication hiring are limited to inside of the
building.
Rev. 1.02
- 34 -
SRP-275III
9-7 Dimensions & weight
• Dimensions
• Weight
Approx. Wt. : 2.5 kg
Shipping Wt. : 4.0 kg
157239160Dimension (mm)
HDWItem
Rev. 1.02
- 35 -
SRP-275III
9-8 Optional features
The optional features either replace a standard feature or enhance the operation of the
printer.
All optional features are installed at the factory and must be selected when the printer is
ordered.
------------------------------------------------------------------------------------------------------------------------
• Auto cutter (SRP-275IIIA : Exclude auto cutter, SRP-275IIIC : Including auto cutter)
------------------------------------------------------------------------------------------------------------------------
• Interface (OES : USB+Serial+Ethernet / OS : USB+Serial / OP : USB+Parallel)
------------------------------------------------------------------------------------------------------------------------
• Cabinet color (Ivory / Dark gray)
------------------------------------------------------------------------------------------------------------------------
• Black mark sensor (front /rear)
The specifications of print density for the black mark.(DensiEye 700 used)
Density print of the black mark: 1.0 or more
Density of the non-black mark: 0.1 or less
------------------------------------------------------------------------------------------------------------------------
Rev. 1.02
- 36 -
SRP-275III
10. Appendix - Troubleshooting
This chapter gives solutions to some printer problems you may have.
10-1 ERROR LED blinking pattern
The printer stops all printer operations for the selected paper section, goes off line, and the
ERROR LED blinks when an error is detected.
• Errors that automatically recover
Error
Description
ERROR LED blinking pattern
Recovery
Rear cover open error
(When recoverable
Error is selected)(*1)
The rear cover is opened
when printing
200ms
Recovers automatically
when the rear cover is
closed.
Print head
temperature error(*2)
The temperature of the
print head is extremely
high.
Recovers automatically
when the print head
cools.
NOTES
(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover
open status) is off, the error hasn’t occurred but there is a “paper end error” instead. If
MSW8-8 is off, this error is handled as an automatically recoverable error.
(*2) Print head temperature error is not abnormal.
• Recoverable errors
When a recoverable error occurs, after the cause of the error is removed, the printer can
recover from the error by receiving an error recovery command without turning off the power.
Error
Description
ERROR LED blinking pattern
Recovery
Rear cover open error
(*1)
The rear cover is opened
when printing.
200ms
Recovers automatically
when the rear cover is
closed.
Auto cutter error
(Type C only)
The auto cutter does not
work correctly.
Recovers by error
recovery command.
Home position
detection error (This
is “Mechanical error”)
The home position
cannot be detected due
to a paper jam.
Recovers by error
recovery command.
NOTES
(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover
open status) is off, the error hasn’t occurred but there is a “paper end error” instead. If
MSW8-8 is off, this error is handled as an automatically recoverable error.
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• Errors that are impossible to recover
Error
Description
ERROR LED blinking pattern
Recovery
R/W error in memory
or gate array
After R/W checking, the
printer does not work
correctly.
Writing to, reading out, or
erasing the NV memory for
image scanning results
does not work correctly.
200ms
Recovers automatically
when the rear cover is
closed.
High voltage error
The power supply voltage
is extremely high.
Impossible to recover.
Low voltage error
The power supply voltage
is extremely low.
Impossible to recover.
CPU execution error
The CPU executes an
incorrect address or I/F
board is not connected.
Impossible to recover.
Print head temperature
detection circuit error.
There is an abnormality is
the print head temperature.
Impossible to recover.
NOTES
If you see this light blinking, turn off the printer for a few seconds and then turn it back on.
If the light is still blinking, call your supervisor or a service person.
10-2 The printer does not start printing
• Are any of the operation panel lights on, If no operation panel lights are on, check
the following:
- Make sure that the printer is turned on.
- Make sure that the power supply cable is correctly plugged into the printer and to the
power outlet.
• If any of the lights are on, please check the following:
- If the ERROR LED is on (but not blinking), the printer is off line. Check to see that the
covers are closed and check the paper state. See Chapter 5 for instructions on installing
or replacing the paper roll.
- If the ERROR LED is blinking, there is an error. In this case, turn off the printer for a few
seconds and then turn it back on. If the light is still blinking, call your supervisor or
service person.
- If the PAPER OUT LED is on, check the paper roll in the printer. See Chapter 5 for
instruction on installing the paper roll.
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10-3 The printer stops printing
• If the ERROR LED is on (but not blinking), the printer is off line. Check to see that the
covers are closed and check the paper state. See Chapter 5 for instructions on installing or
replacing the paper roll.
• If the ERROR LED is blinking, there is an error. In this case, turn off the printer for a few
seconds and then turn it back on. If the LED is still blinking, call your supervisor or a
service person.
• Turn off the printer and check for a paper jam. To clear paper jam, follow the steps below:
1) Turn off the printer and open the rear cover of the printer.
2) Remove the jammed paper and reload the paper roll as described in Chapter 5.
3) Close the rear cover.
4) Turn on the printer.
10-4 You want to check the operation of the printer by itself
• Self test
Try to run the self test to check that the printer works properly. See the self test
instructions in Chapter 8 to run the self test. If the self test does not work, contact your
supervisor or a service person.
If the self test works properly, check the following:
1) Check the connection at both ends of the interface cable between the printer and the
computer. Also make sure that this cable meets the specifications for both the printer
and the computer.
2) The data transmission settings may be different between the printer and computer.
Make sure that the printer’s DIP Switch settings for data transmission are the same as
the computer’s. You can see the printer’s interface settings on your self test printout.
NOTES
If the printer still does not print, contact your dealer or a qualified service person.
10-5 Printing is poor
Check the state of ribbon cassette. If the ribbon cassette life ends, replace the ribbon
cassette as described in Chapter 4.
NOTES
If the printer is still poor, contact your dealer or a qualified service person.
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