Binatone BIG BUTTON 510 SYSTEM User Manual

USER GUIDE

Big Button 510 System

Digital Cordless
Telephones Extra
large buttons
and display

THIS EQUIPMENT IS NOT DESIGNED FOR
MAKING EMERGENCY TELEPHONE CALLS
WHEN THE POWER FAILS. ALTERNATIVE
ARRANGEMENTS SHOULD BE MADE FOR
ACCESS TO DIAL EMERGENCY SERVICES.

BINATONE “ Big Button 510 System ”

User Guide - Back Page

Ver. 1, Mar, 05

Before operating this set,

please read these instructions carefully.

BINATONE “ Big Button 510 System”

User Guide - Front Page

1)White background and black letters

2)Material: 100lb Double face art paper

3) Size: 105mm(w) x 148mm(H) A6

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Important note — emergency calls

The Big Button 510 is not designed for making
emergency calls when the mains power fails. So you
should make alternative arrangements for access to
Emergency Services.

(This means that you should also have a basic
phone that does not need mains power, connected
to your line so that you can make calls during a
power failure.)

If you need help …

The Binatone Help Line is available from 9.00 am to

5.00 pm, Monday to Friday, on

0845 345 9677

Calls are charged at Local Call rate.

Unpacking your Big Button 510
system

In the box are:

■

the cordless handset (up to six, depending on
which Big Button 510 system you have bought)

■

the base unit

■

three rechargeable batteries and a battery
compartment cover for each handset

■

a telephone line cable for the base unit

■

a mains power lead and adapter for the base
unit

■

up to five charger pods, each with a separate
mains power lead and adapter

Keep the packaging materials in a safe place in
case you later need to transport the unit.

Keep your sales (till) receipt, which is your
guarantee.

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Where to find it

UP and DOWN buttons

Press during a call to adjust the volume in
the earpiece.

Press to move through the list of stored
numbers or Caller Display records.

PHONE /OK button

Press to begin or answer a
telephone call.

Press while programming to confirm
your selection.

PROG button

Press to start programming.
Press during a call to makea note

of a number in the Notebook.

HANG UP / C (Cancel) button

Press to hang up at the end of a call.
Press and hold for 1 second to lock the keypad.
Press and hold for 3 seconds to turn the handset on and off.
While dialling or programming, press BRIEFLY to delete digits from

the display; or press and HOLD to clear the display.

R (Recall) button

You may need this during a call if your Big Button 510
is connected to a PBX, or if you use BT’s Select Services.

MEMORY button

Press to store numbers in memory and to make
calls to stored numbers.

(Last Number Redial)/

CDS/ PAUSE button

Press ONCE to make a repeat
call to one of the last five
numbers you dialled.

Press TWICE to see a list of
Caller Display records.

Press to generate pauses when
using the phone on a PBX.

/INT (Intercom) button

Press to make an intercom call
(if you have more than one
handset).

If the display is blank

Press the button to switch the handset on

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SCROLL ( ) buttons#

When a long number (more
than 16 digits) is shown on
the display, press these to
scroll along the digits.

IN USE light

This comes on when you have a connection to the telephone line.

HANDSET LOCATOR button

Press to make all registered handsets ring, (useful
if you've forgotten where you put a handset).

Ringer

Before you can use the handset to make calls you
will need to fit and fully charge the batteries, as
described on pages 6 and 7.

Please read the notes on pages 3 and 4 before you
install the base unit.

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Symbols on the display

The handset’s
number (1 if you
have a single system,
1, 2 or 3 if you have
a Twin or Triple
system)

The duration of each call is shown on the display from 20 seconds
after you press the PHONE button for a line, until 5 seconds after
you end the call.

What the symbols mean

Signal
level

New call

Intercom
call

This shows the strength of the signal between the handset and
base unit. It flashes while the handset is trying to establish a
radio link .

to the base unit If this symbol flashes while you’re

on a call, move closer to the base unit

This appears when you missed incoming calls (even if you do
not use Caller Display).

This flashes while your handset is ringing for an intercom call,
and comes on steadily when the call’s connected.

The time is shown if you’ve
set the handset’s clock

The base unit’s number (1,
unless you have registered
your handset to more than
one base unit)

.

Memory/
store

Indirect
network

Redialling

Caller
Display

Keypad
locked

Battery
charge
level

This comes on when you’re storing numbers in memory, and
when you’re making calls to stored numbers.

This appears when the handset is dialling a non-local number
via an alternative network.provider’s

This appears when you’re using Last Number Redial.

This appears when you’re checking, or dialling from, the list of
Caller Display records.

This appears when the keypad is locked, or when you’re trying
to dial a barred number.

When this shows ‘nearly empty’ ( ),put the handset onto
the base unit or charger pod as soon as possible, to charge the
batteries. While the batteries are being charged, this symbol
blinks.

Binatone Help Line: 0845 345 9677 (Local Call rate) 1

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Contents

Read these notes first 4

Choosing a site for the base unit and
charger pod 4

Radio signals between handset and
base unit 4

Mains power connection 4
Battery safety 4

Installation and set-up 5
Before you start 7

Electrical safety 7
Interference 7
‘Out of range’ warning 7

Switching on and off 8

To switch the handset on and off 8
To lock the keypad 8

Making and answering calls 9

To make a call 9
To answer a call 9
To end a call 9
Earpiece volume 9
Last Number Redial (LNR) 10

Memory dialling 11

To store a number 11
To make a memory call 11
Chain dialling 12
To change a stored number 12
To delete a stored number 12
To use the notebook 13
To store an LNR number in memory

13

Caller Display 14

To check Caller Display records 14
To return a call 15
To delete Caller Display records 15
To store a Caller Display number in

memory 15

Using a multi-handset system 16

To make an intercom call 16
To answer an intercom call 17
To end an intercom call 17
To transfer a call 17
To shuttle between two calls 18
To set up a three-way conference

18

New Call tone 19
To page all handsets from the

base unit 19
To register a new handset to your

base unit 20
To de-register a handset 21
To select a base unit 21
To register to a different brand of

base unit 22

Customising your handset 23

General points 23
Auto-answer 23
Ringer volume and melody 24
Key tone 24
Direct Call 25
To clear all memories 26
To reset the handset 26

2

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Contents

Customising your base unit 27

General points 27
Emergency numbers 27
Ringer volume and melody 28
Call barring 28
Date and time 30
To clear all Caller Display memories

31
To reset the base unit 31

Indirect Network 32

To set the network access code 32
To set additional ‘local’ dialling codes

33

To turn Indirect Network on and off

33

Troubleshooting 34
Cleaning and care 40
Declaration of conformity 40
Guarantee and service 41
Technical details 42
Index 43

Connection and conditions for use

You can connect your Big Button 510 to a direct exchange line (DEL) —
a line connected to a local exchange, with its own phone number; to an
extension socket connected to a DEL; or to an extension on an
approved compatible PBX. Do not connect the Big Button 510 as an
extension to a payphone.

The ringer equivalence numbers (RENs) of all instruments (phones,
fax machines, etc.) connected to an exchange line must not add up to
more than 4 — otherwise, one or more of them may not ring and/or
answer calls correctly. The Big Button 510 has a REN of 1, and most
other telephones have a REN of 1 unless marked otherwise.

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Read these notes first

Choosing a site
for the base
unit and
charger pod

Radio signals
between
handset and
base unit

Mains power
connection

The base unit and charger pod(s) should be placed on a
level surface, in a position where:

the mains adapter plug will reach an easily accessible

■

230-V

AC switched mains supply socket — never try

to lengthen the mains power cable

the base unit’s telephone line cable will reach your

■

telephone line socket or extension socket (the charger
pod does not have a telephone line connection)

it is not close to another telephone — this can cause

■

radio interference
it is not close to a sink, bath or shower, or anywhere

■

else where it might get wet
it is not close to other electrical equipment — fridges,

■

washing machines, microwave ovens, fluorescent
lights, TVs etc.

To use your handset and base unit together, you must
be able to establish a radio link between them. Be
aware that:

■

Any large metal object — like a refrigerator, a mirror
or a filing cabinet — between the handset and the
base unit may block the radio signal.

■

Other solid structures, like walls, may reduce the
signal strength.

IMPORTANT — The Big Button 510 base unit and
charger pod must be used with the mains adapter
supplied with the unit. Using any other adapter will
result in non-compliance with EN60950, and will
invalidate any approval given to this apparatus.

Battery safety Only use the rechargeable batteries supplied with the

handset. DON’T use non-rechargeable batteries — they
may burst, causing damage.

4

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Installation and set-up

Choose a suitable site for the

1

base unit See page 4

Connect the mains power lead

2

and the telephone line cord into
the underside of the base unit

Use the telephone line cord
supplied with your
Big Button 510 —
do not use any other
telephone line cord

Plug the mains adapter into a

3

230 V AC, 50 Hz mains socket,
with the switch on the socket
set to OFF

If you have one or more charger pods …

4

Plug the mains adapter into a 230 V AC,
50 Hz mains socket, with the switch on
the socket set to OFF

See the note
on page 4

See the note
on page 4

Switch on at the mains socket(s)

5

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Fit the rechargeable batteries in each handset

6

A

. Fit the three
batteries as
shown, making
sure you match

+–

the and ends
to the markings
in the battery
compartment

DON’T use non-rechargeable batteries in the handset.

Charge the batteries for 15 hours

7

Before you use the handset for
the first time, it’s important to
charge the batteries fully.

The handset ‘beeps’ when it’s

The battery
level symbol
blinks

correctly in position on the
charging cradle.

Leave the handset on the charging cradle
for 15 hours.

The battery charge level symbol should increase
by one bar every half hour when you’re charging
an empty battery. If you think that the symbol
isn’t showing the correct battery charge level,
remove and refit the batteries.

B. Fit the
battery
compartment
cover, sliding it
into place and
pressing firmly
to make sure it
is secure

The Charge
light comes on.

Connect the base unit to the telephone line

8

Switch off power at the mains socket
Insert the telephone line plug into

the socket as shown
Switch mains power back on

Make sure the mains socket is
switched on if you want to use
the phone — it will not work
without electrical power

NOTE: the charger pod does not have
a connection to the tele

Use the plug to
raise the shutter
before pushing
it into the socket

hone line.

6

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Before you start

Electrical
safety

Interference If the sound quality gets worse as you move around

‘Out of range’

warning

DO NOT let the base unit or charger pod get wet.

◆

Electrical equipment can cause serious injury if used
while you are wet or standing in water.

If the base unit or charger pod ever falls into water, DO

◆

NOT retrieve it until you have unplugged the power
lead from the mains and the telephone line plug from
the telephone socket (base unit only); then pull it out by
the unplugged cables.

NEVER use your Big Button 510 outdoors during a

◆

thunderstorm — unplug the base unit from the
telephone line and the mains socket when there are
storms in your area. Damage caused by lightning is not
covered by the guarantee.

while on a call, this is probably caused by interference
between the handset and the base unit, perhaps
because you are too near to another phone or other
electrical equipment.

Move to a different position to clear the interference.
If you do not move, your call may be cut off.

Radio interference in the environment may occasionally

!

cause a short break in the link between the handset
and the base unit while you are on a call. The
handset’s display will flash briefly, while the unit
automatically restores the link.

If you hear a warning tone during a call, and/or the
sound in the earpiece becomes faint or distorted, you
may be going out of range of the base unit. Move
nearer to the base unit within 20 seconds, until the
tone stops. Otherwise, your call may be cut off.

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Switching on and off

To switch the
handset on
and off

To lock the
keypad

Notes

To switch the handset off and save battery
power:

◗

◗

◗

◗

◗

Press the HANG UP/C button and hold it for
3 seconds until the display goes blank

To switch the handset back on:

Briefly press the HANG UP/C button

To lock the keypad:

Press the HANG UP/C button and hold it for
1 second until the ‘key’ symbol and a group
of dashes appear on the display

To unlock the keypad:

Press the HANG UP/C button and hold it for
1 second until the ‘key’ symbol disappears
from the display

Or simply replace the handset on the base
unit or charger pod

■

When the handset is switched off, it can’t be used for
making calls, including emergency calls.

■

When the handset is switched off, it won’t ring for
incoming calls, but the base unit will still ring. To
answer a call when the handset is switched off, you
need to switch it back on. Remember that it may take
a few moments for the handset to re-establish a radio
link with the base unit.

■

When you don’t need to use the handset (for
example, overnight or when you go out), replace it
on the base unit or charger pod, to keep the batteries
charged

8

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Making and answering calls

To make a call

1 Key in the telephone number

If you make a mistake, press the HANG UP/C
button to clear digits one by one from the display.

2 Press the PHONE/OK button

(You can dial the number
PHONE/OK button to get Dial tone if you
prefer, but you won’t be able to correct any
mistakes if you do it this way.)

If you want to use the Indirect Network feature, turn to
page 32 for more information.

after you press the

To answer a
call

To end a call

Earpiece
volume

When there’s an incoming call, call or the phone
number (if you subscribe to Caller Display: see page 14)
flashes on the display; and the base unit and handset ring.

Press any button to answer the call

◗

◗
◗

◗

Press the HANG UP/C button so that the
IN USE light on the base unit goes out

Or simply replace the handset on the base
unit or charger pod

During a call, to adjust the volume in the earpiece:

Press the  or  button

There are three volume levels, shown by bars
on the right-hand side of the display. After you
end your call, the earpiece volume will stay at
the level you have set.

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Making and answering calls

Last Number
Redial (LNR)

Notes

To make a repeat call to the last number you
dialled (up to 24 digits):

1 Press the Redial/CDS button
2 Press the PHONE/OK button

To make a repeat call to one of the the last five
numbers you dialled:

1 Press the Redial/CDS button

2 Press the  or  button if necessary until

the number you want is displayed

3 Press the PHONE/OK button

To clear a number from the Last Number
Redial (LNR) memories:

1 Press the Redial/CDS button, then the  or

 button until the number you want to

delete is displayed

2 Press and hold the HANG UP/C button until

you hear a tone;
OR press and hold the HANG UP/C button
for 5 seconds to clear all five LNR memories

■

Only numbers you’ve dialled manually will be stored
in the LNR memories; not numbers you’ve dialled
from memory or from the Caller Display list.

■

Numbers you’ve dialled more than once will be
stored only once.

■

Each time you dial a number, it clears the oldest one
from the LNR memories; so you don’t

need to clear

numbers manually unless you want to.

10

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Memory dialling

You can store up to 20 phone numbers in memory.
Each number can have up to 24 digits. The 20 memory
locations are numbered 01 to 20.

To store a
number

To make a
memory call

1 Key in the phone number

If you make a mistake, press the HANG UP/C
button to clear one digit at a time from the
display.

2 Press and hold the MEMORY button for at

least a second

The phone number appears on the display,
with the first free memory location to the left of
it. To store it in a different location, use the
or  button to move to the one you prefer.

3 Press the PHONE/OK button to confirm

1 Press the MEMORY button briefly

Two dashes flash on the left side of the display

2 Either press the  or  button to find the

number you want;
or key in a two-digit memory location
number (01 to 20) using the numbered keys

3 Press the PHONE/OK button



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Memory dialling

Chain dialling You can store part of a number (for example, the long-

distance dialling code) in memory, and use any com

-

bination of memory and manual dialling to make a call.

To change a

1 Press the PROG button

stored
number

2 Press the MEMORY button

3 Press the  or  button until the number

you want to change is displayed

4 Press the HANG UP/C button to delete

digits one by one; then key in the new digits

5 Press the PHONE/OK button

To delete a

1 Press the MEMORY button

stored
number

2 Press the  or  button until the number

you want to delete is displayed

3 Press and hold the HANG UP/C button until

you hear a tone and the number disappears
from the display;

OR press and hold the HANG UP/C button
for 5 seconds to clear all 20 memories

12

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Memory dialling

To use the
notebook

To store an
LNR number
in memory

You can store a number in memory while you
are busy on a call.

1 Press the PROG button

2 Press the MEMORY button
3 Press the  or  button to find a free

memory location;
OR key in a memory location number using
the numbered keys

4 Key in the phone number you want to store

5 Press the PHONE/OK button to confirm

Note: If you want to quit the notebook without
storing a number, press the HANG UP/C button
for one second.

You can move a number from the Last Number
Redial (LNR) memories (see page 10) to a more
permanent memory location.

1 Press the Redial/CDS button

2 Press the  or  button if necessary until

the number you want is displayed

3 Press and hold the MEMORY button for

one second

The display shows a free memory location. You
can press the

 or  button to select a

different free location if you wish (only free
locations are displayed).

4 Press the PHONE/OK button to store the

number

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Caller Display

If you subscribe to this feature from your service provider,
you can see the phone numbers of your callers on the
display, before you answer. If a caller withholds their
number by dialling 141, or if they are calling from a
network that does not transmit the number, no number
will be shown on the display when the phone rings.

The Big Button 510 will store the numbers of the last 10
callers (whether or not you answered the call) so you
can call them back later. When all 10 Caller Display
memories are full, the next incoming number will
overwrite the oldest one. If the number was withheld or
unavailable, no record will be stored.

If you’ve got new Caller Display records, the symbol
is shown on the display.

To check
Caller Display
records

1 Press the Redial/CDS button TWICE

The most recent caller’s number is shown on
the display.

2 Press the STAR (Ø) button to switch

between the number, and the time/date of
the call

If the number had more than 13 digits, you’ll
see the first 13 digits of the number when you
press the Ø button once; press it again to see
the time/date.

3 Press the  or  button to scroll through

the records

Once you’ve checked all the records, the
symbol disappears from the display.

14

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Caller Display

To return a
call

To delete
Caller Display
records

To store a
Caller Display
number in
memory

To ring back someone who’s called you:

1 Follow steps 1 to 3 on page 14 to display the

number

2 Press the PHONE/OK button to dial the

number

To delete a Caller Display record:

1 Follow steps 1 to 3 on page 14 to display the

number

2 Press and hold the HANG UP/C button until

you hear a tone;
OR press and hold the HANG UP/C button
for 5 seconds to clear all 10 records

To move a Caller Display record to a more
permanent memory location:

1 Follow steps 1 to 3 on page 14 to display the

number

2 Press and hold the MEMORY button for

one second

The display shows the first free memory
location. You can press the

 or  button to

select a different free location if you wish (only
free locations are displayed).

3 Press the PHONE/OK button to store the

number

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Using a multi-handset system

If you have an Big Button 510 multi-handset system,
you already have up to six handsets registered to your
base unit. You can register additional handsets —
altogether, up to six handsets per base unit. With
two or more handsets registered, you can:

make intercom calls from one handset to another

■

transfer an outside call from one handset to another

■

shuttle between an outside call and an intercom call

■

set up a three-way conference call

■

Each handset’s number (h1 to h6) is shown on its
display.

Only one handset can be connected to the outside

!

line at once. If you try to make a call while another
handset is already on the line, you’ll hear Busy tone.

Some of the instructions in this section tell you to

!

press a button ‘for one second’. This means that you
should press the button and hold it down for a
moment until the display changes, you hear a tone,
or you are connected to another call.

To make an
intercom call

1 Press the Ø/INT button for one second

INT appears on your handset’s display, with the

numbers of all other registered handsets.

2 Key in a handset number; OR press 9 to call

all other registered handsets

The other handset rings, and the
flashes on its display. When the other handset
user answers, you will be connected.

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INT symbol

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Using a multi-handset system

To answer an
intercom call

To end
an intercom
call

To transfer a
call

The ringing tune for intercom calls is different from that
for outside calls. When someone makes an intercom call

INT appears on your handset’s display, with the

to you
number of the handset calling you.

Press any button to answer the call

◗

◗
◗

Press the HANG UP/C button
Or simply replace the handset on the base

unit or charger pod

When you have made or answered an outside
call, to transfer it to another handset:

1 Press the Ø/INT button for one second then

key in the number of the other handset

The outside call is put on hold and the other
handset rings. When the other handset user
answers, you can speak to her/him.

If the other user does not answer, you can get
back to the outside call at any time by pressing

and holding the Ø/INT button again.

2 Press the HANG UP/C button to hang up

and transfer the call

You can press the HANG UP/C to transfer the
outside call before the other handset answers
your intercom call. If the user hasn’t answered
after 30 seconds, the outside call will come
back to you and your handset will ring.

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Using a multi-handset system

To shuttle
between two
calls

To set up a
three-way
conference

When you have both an outside call and an
intercom call in progress, you can shuttle from
one to the other, like this:

◗

◗

◗

◗

Press the Ø/INT button for one second to
speak to each in turn, putting the other on
hold

You can transfer the outside call to the other
handset by pressing the HANG UP/C button
while you’re connected to the intercom call

If you press the HANG UP/C button while
you’re connected to the outside call, you will
disconnect it.

When you have both an outside call and an
intercom call in progress, you can set up a
three-way conference call, like this:

Press the # (HASH) button for one second

To suspend the other handset user from the
conference call:

Press the # (HASH) button for one second

You remain connected to the outside call. If the
other user has not hung up, you can bring
her/him back into the conference by pressing
the # (HASH) button again.

OR, to drop out of the conference call, leaving
the other user connected to the outside call:

Press the HANG UP/C button

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Using a multi-handset system

New Call tone When you are on an intercom call and an

◗

◗

To page all
handsets
from the
base unit

◗

◗
◗

outside call comes in, you will hear New Call
tone over your conversation to tell you that
someone is calling you.

To answer the outside call and end the
intercom call:

Press the R button briefly

OR, to answer the outside call and put the
intercom call on hold (so you can later use
shuttle, conference or transfer):

Press the Ø/INT button for one second

To make all registered handsets ring (this is
useful if you’ve forgotten where you put a
handset):

Press the HANDSET LOCATOR button on
the base unit

Handsets ring for up to 30 seconds. To stop the
ringing before this time:

Press the HANDSET LOCATOR button again
OR press any button on any handset

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Using a multi-handset system

To register a
new handset
to your base
unit

The handset(s) supplied with your base unit should not
need to be registered; only additional ones you have
bought separately.

Each handset can be registered to up to four base
units, numbered 1 to 4.

1 Press and hold the HANDSET LOCATOR

button on the base unit until you hear
Registration tone (slow ‘beeps’)

You now have 30 seconds in which to register
the handset.

2 On the handset, press the PROG button

then key in 1 6 followed by the base unit
number

If this is the first base unit you’re registering to,
its number is 1.

3 Key in 0000 (the base unit’s PIN

code)

4 Press the PHONE/OK button

The display shows the handset numbers which
are still free on the base unit.

5 (Optional) Key in a handset number

If you don’t key in a number at this point, the
handset will be registered with the lowest free
number.

The handset beeps to confirm registration.

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Using a multi-handset system

To de-register
a handset

To select a
base unit

You may need to do this in order to replace a
faulty handset.

1 Press the PROG button then 2 6

The display shows the numbers of all
handset registered to the base unit.

2 Key in the number of the handset to be

de-registered

The display flashes, and the handset is
de-registered.

If your handset is registered to more than one
base unit, it will automatically select the one
with which it can best set up a radio link
(usually the nearest one). Or you can select a
base unit manually.

You don’t need this function if you have
only one base unit.

1 Press the PROG button then 1 7

2 Use the  or  buttons to select a base unit

Base units are numbered 1 to 4. If you select 0,
your handset will automatically select the base
unit that gives the strongest connection.

3 Press the PHONE/OK button to confirm

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Using a multi-handset system

To register to
a different
brand of base
unit

Your Big Button 510 can be registered to any GAP­compatible base unit; or your can register other GAP­compatible handsets to your Big Button 510 base unit.

But we do not guarantee that all features or
display messages will be available using other
manufacturers’ equipment.

1 Follow the instructions in the base unit’s User Guide to

put the base unit into registration mode (for example,
step 1 on page 20).

2 Follow the instructions in the handset’s User Guide to

register the handset (for example, steps 2 to 5 on
page 20).

If you need to enter a PIN code for the base unit, refer
to the base unit’s User Guide.

If you have problems, contact the Binatone Help Line
for more advice.

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Customising your handset

General points You can customise the settings of your Big Button 510

handset, using a menu which is shown on the handset’s
display. Please note that:

If you don’t press any button for about 25 seconds,

■

the handset will time out and the display will return
to standby mode.

When you confirm any setting you have made, you’ll

■

hear a confirmation tone. If you make a mistake,
you’ll hear a warning tone.

At the end of each set of steps, you can return the

■

handset to standby mode by either:

replacing the handset on the base unit

—

pressing and holding the HANG UP/C button

—

Auto-answer When a call comes in, you need to press any button to

answer it. Or you can set auto-answer — so, if the
handset is in place on the base unit, you simply lift it to
answer the call, without pressing any button.

1 Press the PROG button then 1 5

2 Use the  or  button to set:

0 for auto-answer off
1 for auto-answer on

3 Press the PHONE/OK button to confirm

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Customising your handset

Ringer volume
and melody

The handset has eight ringer volume levels, including 0
for off; and eight ringer melodies. With the volume set
to 0, the handset will not ring for an incoming call, but
the display will show call or the phone number.

To change the volume:

1 Press the PROG button then 1 1 1

2 Use the  or  button to change the

volume

3 Press the PHONE/OK button to confirm

To change the melody:

1 Press the PROG button then 1 1 2

2 Use the  or  button to change the

melody

3 Press the PHONE/OK button to confirm

Key tone Normally, whenever you press a button on the handset,

you hear a ‘beep’ tone. You can turn these tones off if
you prefer.

1 Press the PROG button then 1 1 3

2 Use the  or  buttons to set:

0 for key tone off
1 for key tone on

3 Press the PHONE/OK button to confirm

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Customising your handset

Direct Call With Direct Call turned on, when you press any key

except the PROG button, the handset will automatically
make a call to a number you have programmed in. This
feature is sometimes called babysitter’s call.

With Direct Call turned on, it is not possible to make

!

emergency calls, unless you have programmed an
emergency number such as 999 as the Direct Call
number. But remember that the number you have
programmed will be dialled automatically when any
key is pressed.

Before you can turn Direct Call on, you must
program the telephone number.

1 Press the PROG button then 1 3

2 Key in the number

You can press the HANG UP/C button to clear
digits one by one; or press and hold the
HANG UP/C button to clear the Direct Call
number completely.

3 Press the PHONE/OK button to confirm

To turn Direct Call on and off:

1 Press the PROG button then 1 2

2 Use the  or  buttons to set:

0 for Direct Call off
1 for Direct Call on

3 Press the PHONE/OK button to confirm

While Direct Call is turned on, the display shows and
the Direct Call number. You can answer calls as normal.

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Customising your handset

To clear all
memories

To reset the
handset

This is a way of clearing all stored numbers at
once, from the memory locations and the Last
Number Redial memories. If you have set a
Direct Call number, it will be cleared too.

1 Press the PROG button then 1 9

2 Press the PHONE/OK button to confirm

Note: Caller ID memories are cleared by
resetting the base unit (see page 31).

When you reset the handset, you return all its settings
to their defaults, as follows:

ringer volume 7

■

■ ringer melody 4

■

key tone on

■

Indirect Network off (see page 32)

■

auto-answer off

■

select base unit automatic (best connection)

1 Press the PROG button then 1 0

2 Press the PHONE/OK button to confirm

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Customising your base unit

General points You can customise the settings of your Big Button 510

base unit, using a menu which is shown on the
handset’s display. Please note that:

If you don’t press any button for about 25 seconds,

■

the handset will time out and the display will return
to standby mode.

When you confirm any setting you have made, you’ll

■

hear a confirmation tone. If you make a mistake,
you’ll hear a warning tone.

At the end of each set of steps, you can return the

■

handset to standby mode by either:

replacing the handset on the base unit

—

pressing and holding the HANG UP/C button

—

Emergency
numbers

These two numbers can be dialled even when call
barring is set (see page 28).

1 Press the PROG button then 2 2 3 1

2 Key in the first emergency number

3 Press the PHONE/OK button to confirm

4 Press 2 3 2

5 Key in the second emergency number

6 Press the PHONE/OK button to confirm

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Customising your base unit

Ringer volume
and melody

The base unit has eight ringer volume levels, including
0 for off; and eight ringer melodies. With the volume
set to 0, the base unit will not ring for an incoming call.

To change the volume:

1 Press the PROG button then 2 1 1

2 Use the  or  button to change the

volume

3 Press the PHONE/OK button to confirm

To change the melody:

1 Press the PROG button then 2 1 2

2 Use the  or  button to change the

melody

3 Press the PHONE/OK button to confirm

Call barring You can set call barring for individual handsets registered

to your base unit. There are two kinds of call barring:

■

You can bar calls to up to two specific numbers
(which can be dialling codes) with up to eight digits
each. With this option, you need to program in the
numbers first, then turn the barring on and off.

■

You can bar certain types of call — no outside calls,
or no international calls.

When either kind of call barring is turned on, you may
not be able to make a call, and you may see a ‘key’
symbol on the display.

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To bar calls to specific numbers

1 Press the PROG button then 2 2 2

2 Key in the handset number (1 to 6)
3 Press 1 1
4 Key in the first barred number

5 Press the PHONE/OK button to confirm

6 Press 2 2

7 Key in the handset number (1 to 6)

8 Press 1 2
9 Key in the second barred number

10 Press the PHONE/OK button to confirm

Customising your base unit

To turn specific number barring ON
and OFF:

1 Press the PROG button then 2 2 2

2 Key in the handset number (1 to 6)
3 Press 0 then use the  or  button to set:

0 for call barring OFF
1 for call barring ON

4 Press the PHONE/OK button to confirm

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Customising your base unit

To turn barring of certain types of call
ON and OFF

1 Press the PROG button then 2 2 1

2 Key in the handset number (1 to 6)

3 Use the  or  button to set:

0 no outside calls (intercom calls only)
1 no international calls
2 all calls allowed (call barring OFF)

4 Press the PHONE/OK button to confirm

Date and time You need to set the date and time if they are to

be shown correctly on the handsets’ displays
and stored with Caller Display records.

1 Press the PROG button then 2 3

2 Key in the date as a six-digit number

…for example, 131002 for 13 October 2002,
020303 for 2 March 2003.

3 Press the PHONE/OK button to confirm

4 Key in the time as a four-digit number

…for example, 0830 for 8:30 am, 1406 for
2:06 pm.

5 Press the PHONE/OK button to confirm

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Customising your base unit

To clear all
Caller Display
memories

To reset the
base unit

This is a way of clearing all stored numbers
from the Caller Display memories.

1 Press the PROG button then 2 9

2 Press the PHONE/OK button to confirm

When you reset the base unit, you return all its settings
to their defaults, as follows:

ringer volume 7

■

ringer melody 4

■

key tone on

■

call barring none

■

■ Caller Display memories empty

■

Indirect Network codes none (see page 32)

1 Press the PROG button then 2 0

2 Press the PHONE/OK button to confirm

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Indirect Network

You can use this feature if you make some of your calls
via a different network from the one that supplies your
exchange line. By using indirect access to an alternative
network, you may be able to save money on long­distance and international calls. When you subscribe to
an alternative network provider, they will send you a

network access code

To route calls over the alternative network, you need to
key in the access code each time you make a call. Your
Big Button 510 can do this automatically when you dial
a long-distance or international number (beginning
with 0), either manually or from memory.

For local calls (numbers not beginning with 0), the
Big Button 510 will not dial the network access code; so
these calls will be routed over your local network. You
can also set two ‘local’ dialling codes, beginning with
0, for which the network access code won’t be dialled.

The network access code and the additional ‘local’
dialling codes are set on the base unit, and apply to all
registered handsets. But you need to turn the Indirect
Network feature on and off on individual handsets.

To set the

1 Press the PROG button then 2 4 0

network
access code

2 Key in the network access code (up to six

digits)

3 Press the PHONE/OK button to confirm

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Indirect Network

To set
additional

‘local’ dialling

codes

To turn
Indirect
Network on
and off

1 Press the PROG button then 2 4 1

2 Key in the first dialling code (up to 6 digits)

3 Press the PHONE/OK button to confirm

4 Press 4 2

5 Key in the second dialling code (up to 6 digits)

6 Press the PHONE/OK button to confirm

You need to do this on each handset.

1 Press the PROG button then 1 4

2 Use the  or  buttons to set:

0 for Indirect Network off
1 for Indirect Network on

3 Press the PHONE/OK button to confirm

When you make a call, the handset will dial the network
access code when you dial a number beginning with 0,
except when it’s to one of the ‘local’ codes you have set.
When a call is routed via Indirect Network,
on the display.

Note — for Indirect Network to work, you must dial

!

the phone number (or select it from memory, LNR
memory or Caller Display memory) before you press
the PHONE/OK button for an outside line.

LC is shown

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Troubleshooting

The Big Button 510 must be serviced by trained

!

engineers. NEVER attempt any repairs or
adjustments yourself — you could make the
problem worse and invalidate the Guarantee.

ALWAYS check
first that:

“I cannot make

or answer calls.”

34

you have followed all the steps listed on pages 5 and

■

6 to install and set up your Big Button 510
all connectors are firmly inserted in their sockets

■

mains power is switched on at the socket

■

the handset’s batteries are correctly and securely

■

installed, and are not run down

Everyday use

If the handset’s display is blank, it may be switched off.
Press the HANG UP/C button to switch it back on.

Check that the base unit’s mains power adapter is
plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone
— not just for charging the batteries.

Make sure you’re using the telephone line cable that
was supplied with your Big Button 510. Other
telephone line cables might not work.

Move the handset closer to the base unit.
Check the Battery Level symbol on the display. If it is

low, replace the handset on the base unit or charger
pod to recharge the batteries.

Switch off power at the mains socket, wait for a few
seconds and then switch back on. This may solve the
problem.

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Troubleshooting

“I cannot make

a call.”

“When I press

keys, nothing
happens.”

“When I key in a

number, it
appears on the
display, but I
can’t make an
outside call.”

“The phone

does not ring”

The handset’s keypad may be locked (see page 8).
Unlock it before you make a call.

Call barring to specific numbers may have been set
and turned on (see page 29).

Barring of certain types of call (international, or all
outside calls) may have been turned on (see page 30).

Make sure the batteries are fitted in your handset. If
the Battery Level symbol on the display shows ‘low’,
recharge the batteries.

Try moving the handset closer to the base unit.
Try a different position for the base unit — somewhere

higher if possible, or further from other electrical
equipment.

Call barring to specific numbers may have been set
and turned on (see page 29).

Barring of certain types of call (international, or all
outside calls) may have been turned on (see page 30).

Check that the base unit’s mains power adapter is
plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone
— not just for charging the batteries.

Make sure you’re using the telephone line cable that
was supplied with your Big Button 510. Other
telephone line cables might not work.

Check that the total REN value of all equipment
connected to your telephone line is no more than 4 (see
page 3). Disconnect one or more telephones and see
whether that helps.

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Troubleshooting

“My call was cut

off when I went
out of range.
Now I can’t use
my handset.”

“There is inter

ference and
noise on the
line.”

“I hear ‘beeps’

from my
handset while
I’m on a call.”

“The Caller

Display feature
isn’t working.”

“When I try to

make a call, I
hear Busy
tone.”

Move the handset closer to the base unit before you try
again to make a call.

Move the handset closer to the base unit, or to a

-

different position.
Try moving the base unit so that it’s not near other

electrical equipment, such as a television or a
computer.

You’ll get the best results if you site the base unit as
high as possible. For example, in a two-storey house,
the first-floor landing is an ideal place for the base unit.

You may be going out of range of the base unit. Move
closer, or your call may be cut off.

Check the Battery Level symbol on the display. If it is
low, recharge the batteries.

You need to subscribe to the Caller Display feature from
BT or your service provider.

The caller may have withheld their number by dialling

141. Or they may be calling from a network that does
not transmit the Caller ID (for example, it may be an
international call).

If you’re using a Big Button 510 Twin system, or have
extra handsets registered to your base unit, check that
another handset isn’t already in use on a call.

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Troubleshooting

“The volume in

the earpiece is
low when I’m
on a call.”

“I can’t transfer

a call.”

“The handset‘s

battery pack is
running low
within an
hour or two.”

“I try to

recharge the
batteries, but I
still get a
warning that
they are low.”

Make sure you’re holding the earpiece correctly over
your ear.

Adjust the volume using the  or  button.

Using a multi-handset system

Make sure the other handset is in range of the base unit.
Make sure you’re dialling the correct number for the

other handset (1 to 6, or 9 for all registered handsets).

Batteries

Before you first used the handset, you should have left it
on the base unit or charger pod for up to 15 hours to
charge the batteries fully.

You may need to replace the batteries (see below).

Clean the battery charging contacts with a dry cloth.
Check the connections between the base unit and the

mains power socket.

You need to replace the batteries. To find out how to
obtain replacements, call the Binatone Spares
Department on 0845 345 9677, between 9.00 am and

5.00 pm, Monday to Friday.
Dispose of used batteries safely — never burn them,

or put them where they could get punctured.

DON’T use non-rechargeable batteries in your
Big Button 510 — they may burst, causing damage.

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Troubleshooting

Indirect Network

“The Indirect

Network feature
isn’t working.”

You must subscribe to an alternative network
provider before you can use this feature.

If you have more than one registered handset, you need
to turn the feature on for each one individually, as well
as setting the network access code on the base unit.

When making a call, you must dial the number (or
select the number from memory, LNR memory or Caller
Display memory) before you press the PHONE/OK
button for an outside line.

PBX use

“The Recall

function doesn’t
seem to work.”

“Last Number

Redial and/or
memory dialling
don’t work on

You may need to press and hold the R button for a
couple of seconds, rather than pressing it briefly. Try
this and see if it works.

When you first make a call, press the Redial/CDS/P
button for a pause between the outside line access
code (e.g. 9) and the telephone number. You should
later be able to redial the number.

a PBX.”

When storing numbers in memory, you can include the
outside line access code (e.g. 9) with each number.

If your PBX requires you to wait for a second Dial tone
before dialling the telephone number, press the
Redial/CDS/P button for a pause between the access
code and the number.

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Troubleshooting

You can also set up your Big Button 510 so that it auto
matically inserts a 2-second pause after you dial

the outside line access code, as follows:

1 Press the PROG button then 2 5 0

2 Key in the line access code (up to four

digits)

3 Press the PHONE/OK button to confirm

If the fault persists …

Disconnect all other instruments connected to the
same line as the Big Button 510 and see whether you
can make a call.

Disconnect the base unit from the telephone line and
plug a different phone into the master telephone
socket. Try making a call. If this works, the line is OK.

If the call does not work, and you are using a two-way
socket adapter, remove it and plug a telephone
directly into the socket. If the call now works, the
adapter may be faulty.

If you cannot make a call, the fault may be on the
exchange line. Contact the service provider (the BT
engineers on 151, or your cable company).

If you still cannot identify the cause of the problem,
contact the Binatone Help Line on 0845 345 9677.

-

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Cleaning and care

Do not clean any part of your Big Button 510 with

◆

benzene, thinner or other solvent chemicals — this
may cause permanent damage which is not covered by
the Guarantee.
When necessary, clean it with a damp cloth.

Keep your Big Button 510 away from hot, humid

◆

conditions or strong sunlight, and don’t let it get
wet.

Every effort has been made to ensure high standards of

◆

reliability for your Big Button 510. However, if something
does go wrong, please do not try to repair it yourself
— consult your supplier or the Binatone Help Line.

Declaration of conformity

The Binatone Big Button 510 complies with the
essential protective requirements and objectives of:

■

EC R&TTE Directive 1999/5/EC

■

EC Low Voltage Directive 73/23/EEC

■

EC EMC Directive 89/336/EEC

and conforms to the following relevant harmonised
standards:

■

Radio: TBR 6

■

EMC: EN 301489

■

Safety: EN 60950, EN 41003

■

Other: I-CTR 37

Binatone Telecom plc operates a policy of continuous product
improvement, and so reserves the right to make changes to the
product and functions without notice.

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Guarantee and service

The Binatone Big Button 510 is guaranteed for 12
months from the date of purchase shown on your sales
receipt. The Guarantee does not cover damage by
misuse or negligence, or by excessive voltages — for
example, faults on the telephone line, or lightning.

Please keep your sales (till) receipt — this is your
guarantee. You should also keep the original packaging

material.
In the unlikely event that you need to return your

Big Button 510 to our Repair Centre while it is under
guarantee, there will be a £5 handling charge.

While the
unit is under
Guarantee

1 Disconnect the base unit from the telephone line and

the mains electricity supply

2 Pack up all parts of your Big Button 510, using the

original packaging. Remember to include the mains
adapter

3 Return the unit to the shop where you bought it,

making sure you take your sales receipt

After the
Guarantee
has expired

If the unit is no longer under Guarantee, first follow
steps 1 and 2 as for repair under Guarantee. Then …

3 Call our Service Department on 0845 345 9677 and ask

for a quotation of the repair charge and details of where
to send your Big Button 510 for repair

4 Make sure you include with your Big Button 510:

■

your name and address

■

a cheque or postal order for the value of the repair
charge

5 Return your Big Button 510 to the address given by the

Service Department

Binatone Help Line: 0845 345 9677 (Local Call rate) 41

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Technical details

Standard Digital Enhanced Cordless

Frequency range 1.88 to 1.9 GHz (bandwidth = 20 MHz)
Channel bandwidth 1.728 MHz
Operating range up to 300 m outdoors; up to 50 m

Operating time standby: 100 hours approx.

Temperature range Operating 0 ºC to 40 ºC

Electrical power

Nickel Cadmium (NiCd) rechargeable batteries

Telecommunications (DECT)

indoors

talking: 9 hours approx.
battery charge time: 15 hours

Storage -20 ºC to 60 ºC

Handset — three AAA-size 300 mAH

Base unit/charger pod — input 230 V AC, 50 Hz; output

AC 9 V, 300 mA
Port specification The port (connected to the mains

power supply) is a SELV port with respect to EN41003.
The port (connected to the telephone line) is a TNV

port with respect to EN41003.
PBX compatibility Timed break recall: 100 ms (short

press); 250 ms (long press).
Pause length (using the Redial/CDS button): 3 seconds.
Signalling type: DTMF (dual-tone multifrequency), also
called tone dialling.

Network connection This equipment is intended to be
used in the UK only. Operation on other countries’ PSTN
termination points cannot be guaranteed.

42

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Index

A answering a call, 9

answering an intercom call,
17

auto-answer, 23

B babysitter’s call (Direct

Call), 25
batteries

charging the handset’s
batteries, 6

fitting the batteries, 6

C call barring, 28–30

specific numbers, 29
types of call, 30

Caller Display, 14–15

checking records, 14
deleting records, 15, 31
returning calls, 15
storing LNR numbers in

memory, 15

chain dialling, 12
cleaning and care, 40
conference calls, 18
connection and conditions

for use, 3
customisation

base unit, 27–31
handset, 23–26

D date and time setting, 30

de-registering handsets, 21
Direct Call, 25

E earpiece volume, 9

electrical power, 5, 42
emergency calls, 25, 27
emergency numbers, 27
ending a call, 9

G guarantee, 41
H HANDSET LOCATOR button,

19–20

I Indirect Network, 32–33

‘local’ dialling codes, 33

network access code, 32
turning on and off, 33

installation, 5–6
intercom calls, 16–17
interference, 4, 7

K key tone, 24
L Last Number Redial, 10

on a PBX, 38
storing LNR numbers in

memory, 13

locking the keypad, 8

M making a call, 9

memory dialling, 11–13

chain dialling, 12
deleting numbers, 12, 26
notebook, 13
storing and dialling

numbers, 11

multi-handset use, 16–22

Binatone Help Line: 0845 345 9677 (Local Call rate) 43

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Index

N New Call tone, 19

notebook, 13

O ‘Out of range’ warning, 7
P paging handsets, 19

pause, 38, 42
PBX compatibility, 42
problems, 34–39

R radio signals, 4, 8

recall type, 42
registering handsets, 20,

22
REN (ringer equivalence

number), 3
resetting the base unit, 31
resetting the handset, 26
ringer volume and melody

base unit, 28
handset, 24

S selecting a base unit, 21

service information, 41
shuttling between calls, 18
signalling, 42
site for the base unit, 4
site for the charger pod, 4
switching on and off, 8

T three-way conference, 18

time setting, 30
transferring calls, 17
troubleshooting, 34–39

44

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Waste electrical products must not be
disposed of with household waste.
This equipment should be taken to
your local recycling centre for safe
treatment.

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