Instructions for Use
BEHIND-THE-EAR HEARING AIDS Compact Power Plus BTE Compact Power BTE
Nevara, Saphira,
Juna, Carista, Acriva,
Chronos, Inizia
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Table of Contents
Hearing Aid Description |
9 |
Step-by-Step Instructions |
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for Using Your Hearing Aid |
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Step 1: Inserting the Battery |
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Step 2: Turning the Hearing Aid ON |
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Step 3: Inserting Your Hearing Aid |
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Step 4: Changing the Volume |
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Step 5: Changing the Programs |
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Step 6: Muting Your Hearing Aid |
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Step 7: Removing Your Hearing Aid |
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Step 8: Turning the Hearing Aid OFF |
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Step 9: Changing the Battery |
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Tamper-Resistant Battery Door (optional) |
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Features of Your Hearing Aid |
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Caring for Your Hearing Aid |
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Common Problems and Solutions |
40 |
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Accessories |
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Warnings |
44 |
International Warranty |
51 |
Mobile Phone |
53 |
Technical Information |
55 |
Information and Explanation of Symbols |
58 |
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The following Bernafon hearing aid models are covered within this booklet:
Juna 9 | 7
■JU9 CPx, with wireless functionality
■JU9 CP, with wireless functionality
■JU7 CPx, with wireless functionality
■JU7 CP, with wireless functionality
Acriva 9 | 7
■AR9 CPx, with wireless functionality
■AR9 CP, with wireless functionality
■AR7 CPx, with wireless functionality
■AR7 CP, with wireless functionality
Chronos 9 | 7 | 5
■CN9 CPx, with wireless functionality
■CN9 CP, with wireless functionality
■CN7 CPx, with wireless functionality
■CN7 CP, with wireless functionality
■CN5 CPx, with wireless functionality
■CN5 CP, with wireless functionality
Saphira 5 | 3
■SA5 CPx, with wireless functionality
■SA5 CP, with wireless functionality
■SA3 CPx, with wireless functionality
■SA3 CP, with wireless functionality
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Carista 5 | 3
■CA5 CPx, with wireless functionality
■CA5 CP, with wireless functionality
■CA3 CPx, with wireless functionality
■CA3 CP, with wireless functionality
Inizia 3 | 1
■IN3 CPx
■IN3 CP
■IN1 CPx
■IN1 CP
Nevara 1
■ NE1 CPx, with wireless functionality
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This booklet guides you on how to use and maintain your new hearing aid. Please read the booklet carefully including the warning section. This will help you to achieve the full benefit of your new hearing aid.
Your hearing care professional has adjusted the hearing aid to meet your needs. If you have
additional questions, please contact your hearing care professional.
Indication for Use / Intended Purpose
The hearing aids are intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing. The hearing aids are intended to be used by children (> 36 months) and adults.
I M POR TA NT N OTI C E
The hearing aid amplification is uniquely adjusted and optimized to your personal hearing capabilities during the fitting performed by your hearing care professional.
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Hearing Aid Description
There are two different attachments and several different ear pieces which classify your hearing aid style. Please identify your attachment and ear piece. This will make it easier for you to navigate through this booklet.
CPx/CP BTE with |
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CPx/CP BTE with |
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Thin Tube |
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Earhook |
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A hearing aid with a thin |
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tube will have one of the |
earhook will have an |
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following earpieces – a |
earmold as an earpiece |
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dome or a Custom Mold |
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Instant Fitting |
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Custom Fitting |
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Open Dome |
Tulip Dome |
Dome, Large Vent |
Dome, Small Vent |
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Power Dome |
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Canal Mold |
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Custom Tip |
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CPx and CP Models
Option A: with earhook
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Multi Control |
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Earmold tubing |
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Microphone |
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Earmold |
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Second microphone |
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Battery door |
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Earhook |
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Direct Audio Input (with |
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an optional DAI adapter) |
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CPx and CP Models
Option B: with thin tube system
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2a
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1Multi Control
2Microphone
2a Second microphone
3Adapter
4Thin tube
5Sound outlet
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6Dome (Open Dome shown)
7Ear grip
8Battery door
9Direct Audio Input (with an optional DAI adapter)
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Step-by-Step Instructions for Using Your Hearing Aid
Step 1: Inserting the Battery
Your hearing aid uses a size 13 battery.
·· Gently swing the battery door fully open, but do not force it (A)
·· Remove the sticker from the new battery (B) ·· Place the battery into the empty compartment.
The + sign on the battery should face up. (C)
A B C
For maximum power, allow the battery to be aired for 30 seconds before placing it into the empty compartment.
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The MultiTool can be used for battery change. Use the magnetic end to remove and insert batteries. The MultiTool is provided by your hearing care professional.
MultiTool
I M POR TA NT N OTI C E
Your MultiTool has a built-in magnet. Keep the MultiTool 30 cm away from credit cards and other magnetically sensitive devices.
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Step 2: Turning the Hearing Aid ON
Close the battery door completely. You should notice a click. The hearing aid is now ON.
Click “ON”
Never use excessive force to open or close the battery door.
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Step 3: Inserting Your Hearing Aid
Your hearing aid has been programmed individually for your right or left ear.
You will see a color marking inside the battery door. This can help you to distinguish between the left and right hearing aid.
Red = right
Blue = left
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Step 3a: Inserting Your Hearing Aid with an Earmold
·· When inserting the right earmold, hold it with the right hand. When inserting the left earmold, hold it with the left hand.
·· Hold the earmold so that the canal part is pointing at the ear canal entrance and the frame of the earmold is pointing straight up
·· Insert the canal part into the ear canal aiming slightly up and back, not straight into the ear. Then twist back slightly to press the frame of the earmold into the hollow part of the ear.
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·· Run your finger down the skin just in front of your ear. If you feel any plastic parts of the earmold, it is not inserted correctly. Gently push the plastic back and behind the top fold of your ear. The earmold should seal into all folds of the ear.
·· Then tuck the hearing aid over/behind your ear, making sure that the tubing is not twisted
It takes patience and practice to insert your earmold correctly. If you have difficulty, please consult your hearing care professional.
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Step 3b: Inserting Your Hearing Aid with a Thin Tube
·· First, position the hearing aid behind your ear (A) ·· Grasp the bend of the thin tube. Gently push the
dome into your ear canal until the tube rests against the side of your head. (B)
·· Push the ear grip into the bowl of your ear (C)
·· If the thin tube is sticking out from your ear, insert the dome further. If the ear grip is sticking out, it has not been positioned correctly. Try adjusting it again.
A B C
I M POR TA NT N OTI C E
If the dome is not on the tube when removed from the ear, the dome might still be in the ear canal. Consult your hearing care professional for further instructions.
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Step 4: Changing the Volume
To increase the volume, press the upper button on the Multi Control (a short press: less than 1 second). Repeat until you reach the desired loudness.
To decrease the volume, press the lower button on the Multi Control (a short press: less than 1 second). Repeat until you reach the desired loudness.
Short press
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The hearing aid will click to confirm that the volume has been changed and then will beep when you reach the programmed maximum or minimum. You may hear a beep, when you return to the preset loudness level in your hearing aid. Please ask your hearing care professional for further information.
Your hearing aid automatically returns to a preset loudness level when it starts, the battery is low, or when the program is changed. If you find that the volume is not adequate, your hearing care professional may need to adjust your hearing aid settings.
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