BTE 105
Behind-the-Ear Hearing Aids
ZERENA
Instructions for Use
Model overview
This booklet is valid for the following hearing aid families and models:
Zerena 9 – ZR9 B 105
Zerena 7 – ZR7 B 105
Zerena 5 – ZR5 B 105
Zerena 3 – ZR3 B 105
Zerena 1 – ZR1 B 105
with NFMI and 2.4 GHz radio functionality.
Introduction to this booklet
This booklet shows you how to use and maintain your new hearing aid. Please read the booklet carefully including the warning sections. This will help you to get the most out of your new hearing aid.
Your hearing care professional has adjusted the hearing aid to meet your needs. If you have further questions, please contact your hearing care professional.
Intended use
The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing within mild to moderate to profound hearing loss. This power hearing aid is intended to be used by adults and children older than 36 months.
I M POR TA NT NOTI C E
The hearing aid amplification is uniquely adjusted and optimized to your hearing capabilities during the hearing aid fitting performed by your hearing care professional.
Table of contents
Identify your hearing aid and earpiece |
10 |
Your hearing aid with earhook and mold − |
|
What it is |
12 |
What it does |
13 |
Your hearing aid with miniFit thin tube − |
|
What it is |
14 |
What it does |
15 |
Identify left and right hearing aid |
16 |
Battery (size 13) |
17 |
MultiTool for handling batteries and cleaning |
18 |
Turn the hearing aid ON and OFF |
19 |
When to replace a battery |
20 |
Replace the battery |
21 |
Put on the hearing aid with earhook |
23 |
Caring for your hearing aid |
24 |
miniFit thin tube |
28 |
Standard earpieces for thin tube |
31 |
Replace dome or Grip Tip |
33 |
Customized earpieces for thin tube |
34 |
Clean Micro Mold |
35 |
Replace ProWax filter |
37 |
Flight mode |
38 |
Optional features and accessories |
39 |
Change volume (optional) |
40 |
Change program (optional) |
41 |
Mute the hearing aid (optional) |
43 |
Quick reset |
44 |
Using hearing aid with iPhone, iPad, and iPod |
|
touch |
45 |
Pairing hearing aid with iPhone |
46 |
Re-connect your hearing aids to your iPhone, |
|
iPad, or iPod touch |
49 |
Bernafon EasyControl-A app |
50 |
Wireless accessories (optional) |
52 |
Other options (optional) |
53 |
Tamper-resistant battery drawer (optional) |
54 |
Tinnitus SoundSupport (optional) |
56 |
Guidelines for tinnitus sound generator users |
57 |
Sound options and volume adjustment |
58 |
Limitation on use time |
61 |
Important information for hearing care |
|
professionals about Tinnitus SoundSupport |
62 |
Warnings related to Tinnitus SoundSupport |
64 |
General warnings |
66 |
Troubleshooting guide |
72 |
Water & dust resistance (IP68) |
74 |
Conditions of use |
76 |
Warranty certificate |
77 |
International warranty |
78 |
Technical information |
79 |
Your individual hearing aid settings |
81 |
Identify your hearing aid and earpiece
There are two different attachments and several different earpieces which classify your hearing aid. Please identify your attachment and earpiece. This will make it easier for you to navigate through this booklet.
Earhook with mold
Earhook
Tube
Mold
10
miniFit thin tube
Thin tube
Ear grip (optional)
Earpieces
The thin tube uses one of the following earpieces:
Dome (Bass Dome shown)*
Grip Tip*
VarioTherm® Micro Mold
Micro Mold
*Please see details for replacing the dome or Grip Tip in section: “Replace dome or Grip Tip”.
VarioTherm® is a registered trademark of Dreve.
11
Your hearing aid with earhook and mold − What it is
Earhook 
Tube 
Mold
Battery drawer Direct Audio Input (with an optional DAI/FM adapter)
Microphone
openings
Push
button
Nail grip
12
What it does
Sound in
Sound out
Contains the battery and functions as an on/off switch
Mute, change volume and programs
Open the battery drawer
13
Your hearing aid with miniFit thin tube − What it is
Microphone
openings
Thin tube 
Push
button
Battery drawer
Direct Audio Input 
(with an optional Nail grip DAI/FM adapter)
14
What it does
Sound out
Contains the battery and functions as an on/off switch
Sound in
Mute, change volume and programs
Open the battery drawer
15
Identify left and right hearing aid
It is important to distinguish between the left and the right hearing aid as they might be programmed differently. You can find left/right color indicators in the battery drawer. Indicators can also be found on the molds.
A RED indicator marks the
RIGHT hearing aid
A BLUE indicator marks the
LEFT hearing aid
16
Battery (size 13)
Your hearing aid is a miniature electronic device that runs on special batteries. To activate the hearing aid, you must insert a new battery in the battery drawer. See how in the “Replace the battery” section.
Make sure the plus 
is visible
Pull out to open
Battery drawer 
17
MultiTool for handling batteries and cleaning
The MultiTool contains a magnet which makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing ear wax from your earpiece. If you need
a new MultiTool, please contact your hearing care professional.
Magnet |
Wire loop |
Brush
I M POR TA NT NOTI C E
The MultiTool has a built-in magnet. Keep the MultiTool at least 30 cm away from credit cards and other magnetically sensitive devices.
18
Turn the hearing aid ON and OFF
The battery drawer is used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it.
Turn ON
Close the battery drawer with the battery in place.
Turn OFF
Open the battery drawer.
19
When to replace a battery
When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out.
Three beeps* |
Four beeps |
==The battery |
==The battery |
is running low |
has run out |
Battery tip
To make sure the hearing aid is always working, bring spare batteries with you, or replace the battery before you leave home.
*Bluetooth® will be shut down and is not possible to use wireless accessories.
The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by William Demant Holding A/S is under license. Other trademarks and trade names are those of their respective owners.
The batteries need to be replaced more often if you are streaming audio or music to your hearing aid.
20
Replace the battery
1. Remove
Fully open the battery drawer. Remove the battery.
2. Uncover
Remove the sticky label from the + side of the new battery.
Tip:
Wait 2 minutes so that the battery can draw air, to ensure optimal function.
3. Insert
Insert the new battery into the battery drawer. Make sure the + side faces up.
21
4. Close
Close the battery drawer. The hearing aid will play a jingle through the earpiece.
Hold the earpiece close to your ear to hear the jingle.
Tip
The MultiTool can be used for battery change.
Use the magnetic end to remove and insert batteries. The MultiTool is provided by your hearing care professional.
22
Put on the hearing aid with earhook
Read the following pages if you have a hearing aid with an earhook and mold.
The mold is customized for you and fits your ear shape. The molds are unique for the left or the right ear.
Step 1
Gently pull your ear outwards and press the mold in the direction of the ear canal, twisting slightly.
Step 2
Place the hearing aid behind your ear.
23
Caring for your hearing aid
When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it.
Clean the microphone openings
Carefully brush away debris from the openings using a clean brush. Gently brush the surface and make sure the brush is not pressed into the openings.
24
Microphone openings
I M POR TA NT NOTI C E
Use a soft, dry cloth to clean the hearing aid. It must never be washed or immersed in water or other liquids.
25
Clean the mold
The mold should be cleaned regularly. Use a soft cloth to clean the surface of the mold. Use the MultiTool wire loop to clean the opening.
Replace the tube
The tubing between the mold and the instrument should be replaced when it becomes yellow or stiff. Consult your hearing care professional for tubing replacement.
26
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