Benq MH5005 User Manual

Digital Projector
User Manual
MH5005
V 1.00

Warranty and Copyright information

Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.
For other information, please visit www.BenQ.com.
Copyright
Copyright © 2021 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.
2 Warranty and Copyright information
Table of Contents
Warranty and Copyright information ................................................................................ 2
Important safety instructions .............................................................................................. 4
Introduction .......................................................................................................................... 7
Shipping contents ....................................................................................................................................... 7
Projector exterior view ............................................................................................................................ 8
Controls and functions.............................................................................................................................. 9
Positioning your projector ................................................................................................. 12
Choosing a location ................................................................................................................................. 12
Obtaining a preferred projected image size....................................................................................... 13
Mounting the projector........................................................................................................................... 14
Adjusting the projected image ..............................................................................................................15
Connection .......................................................................................................................... 17
Operation ............................................................................................................................ 19
Starting up the projector ........................................................................................................................19
Using the menus ....................................................................................................................................... 20
Securing the projector ............................................................................................................................ 21
Switching input signal ...............................................................................................................................22
Shutting down the projector .................................................................................................................23
Direct power off ...................................................................................................................................... 23
Menu operation ................................................................................................................... 24
Menu System ............................................................................................................................................. 24
Basic menu ............................................................................................................................................... 29
Advanced menu ..................................................................................................................................... 31
Maintenance ........................................................................................................................ 40
Care of the projector .............................................................................................................................. 40
Lamp information ..................................................................................................................................... 40
Troubleshooting ................................................................................................................. 46
Specifications ...................................................................................................................... 47
Projector specifications ..........................................................................................................................47
Dimensions ................................................................................................................................................48
Timing chart............................................................................................................................................... 49
3 Table of Contents

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.
1. Please read this manual before you operate your projector. Save it for future reference.
2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.
3. Refer servicing to qualified service personnel.
6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where
the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).
7. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the lamp, use the blank function.
4. Always open the lens shutter (if any) or
remove the lens cap (if any) when the projector lamp is on.
5. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.
8. Do not operate lamps beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause them to break on rare occasions.
4 Important safety instructions
9. Never replace the lamp assembly or any electronic components unless the projector is unplugged.
10. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.
11. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover.
Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.
13. Always place the projector on a level, horizontal surface during operation.
- Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp.
14. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.
15. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.
12. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding or any other soft surface.
- Do not cover this projector with a cloth or any other item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.
16. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.
5 Important safety instructions
17. Do not place liquids near or on the projector.
3000 m
(10000 feet)
0 m
(0 feet)
Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.
18. This product is capable of displaying inverted images for ceiling/wall mount installation.
20. Do not place this projector in any of the following environments.
- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.
- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.
- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above 40°C / 104°F
- Locations where the altitudes are higher than 3000 m (10000 feet).
19. This apparatus must be earthed.
Risk Group 2
1. According to the classification of photobiological safety of light sources and light source systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product.
3. Do not stare at operating light source. May be harmful to the eyes.
4. As with any bright source, do not stare into the direct beam.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.
6 Important safety instructions

Introduction

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.
Standard accessories
Projector
Quick start guide Warranty card* Power cord
• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.
Remote control with
Optional accessories
1. Spare lamp kit
2. 3D glasses
Replacing the remote control batteries
1. Press and open the battery cover, as illustrated.
batteries
3. Instashow (WDC10/WDC20)
4. Dust filter
VGA cable
2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.
3. Replace the battery cover until it clicks into place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.
7 Introduction

Projector exterior view

7
6
19
20
21
21
21
8 3
3
3
3
5
4
1
10
11 1312
1614
17
2
9
15 18
1. Focus ring and Zoom ring
2. Vent (air exhaust)
3. Adjuster feet
4. Projection lens
5. IR remote sensor
6. External control panel (See Controls and functions on page 9.)
7. Lamp cover
8. Vent (air inlet)
9. Audio input jack Audio output jack
10. HDMI 1 input port
12. USB Type A port with power charging
13. RGB (PC) signal input jack
14. RGB (PC) signal output jack
15. RS-232 control port
16. USB Mini-B port
17. S-Video input jack
18. Video input jack
19. AC power jack
20. Kensington anti-theft lock slot
21. Wall mount holes
11. HDMI 2 input port
8 Introduction

Controls and functions

All the key presses described in this document are available on the remote control or projector.
Projector & Remote control
1 2
5 6 7
8
3 4
9
10
1
11
12
5
6
8
4
10
7
9 15 16 17
13
14
18
19
20
1. POWER
Toggles the projector between standby mode and on.
ON/ Off
Toggles the projector between standby mode and on.
2. POWER indicator light/TEMPerature warning light/LIGHT indicator light (See Indicators on page 45.)
3. IR remote sensor
4. BACK
Goes back to previous OSD menu, exits and saves menu settings.
5. Arrow keys ( , , , )
When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.
Keystone keys ( , )
Displays the keystone correction page.
Vol um e ke ys /
Decreases or increase the projector volume.
9 Introduction
6. SOURCE
14. SMART ECO
Displays the source selection bar.
7. ECO BLANK
Used to hide the screen picture.
Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire.
8. OK
Confirms the selected On-Screen Display (OSD) menu item.
9. AUTO
Automatically determines the best picture timings for the displayed image when PC signal (analog RGB) is selected.
10. MENU
Turns on the On-Screen Display (OSD) menu.
11. Source selection button: PC 1
Selects PC 1 input source for display.
Displays the Light Mode menu for selecting a suitable lamp operating mode.
15. FREEZE
Freezes the projected image.
16. ASPECT
Selects the display aspect ratio.
17. Volume keys /
Decreases or increase the projector volume.
18. ZOOM+/ZOOM-
Magnifies or reduces the projected picture size.
19. QUICK INSTALL
Quickly selects several functions to adjust the projected image and displays the test pattern.
20. Picture Mode
Selects the picture mode.
12. Source selection button: HDMI
Selects HDMI input source for display.
13. PAGE /PAG E
Operate your display software program (on a connected PC) which responds to page up/down commands (like Microsoft PowerPoint).
10 Introduction
Remote control effective range
A
p
p
r
o
x
.
+
3
0
º
A
p
p
r
o
x
.
+
3
0
º
The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.
• Operating the projector from the front • Operating the projector from the top
11 Introduction

Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways.
1. Front Table
Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.
3. Front Ceiling
Select this location with the projector suspended upside-down in front of the screen. Purchase the BenQ Projector Ceiling/Wall Mount Kit from your dealer to mount your projector.
2. Rear Table
Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.
4. Rear Ceiling
Select this location with the projector suspended upside-down from behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling/Wall Mount Kit are required for this installation location.
After turning on the projector, go to Advanced Menu - Settings > Projector Installation > Projector Installation and press / to select a setting.
You can also use QUICK INSTALL on the remote control to access this menu.
12 Positioning your projector

Obtaining a preferred projected image size

H
W
Projection distance
Center of lens
Screen
16:9 Screen diagonal
Offset
The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size.
Projection dimensions
• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio
Screen size Projection distance (mm)
Inch mm (max. zoom) (min. zoom)
30 762 374 664 990 1039 1089 30
40 1016 498 886 1319 1386 1452 40
50 1270 623 1107 1649 1732 1815 50
60 1524 747 1328 1979 2079 2178 60
70 1778 872 1550 2309 2425 2541 70
80 2032 996 1771 2639 2772 2905 80
90 2286 1121 1992 2969 3118 3268 90
100 2540 1245 2214 3299 3465 3631 100
110 2794 1370 2435 3628 3811 3994 110
120 3048 1494 2657 3958 4158 4357 120
130 3302 1619 2878 4288 4504 4720 130
140 3556 1743 3099 4618 4850 5083 139
150 3810 1868 3321 4948 5197 5446 149
160 4064 1992 3542 5278 5543 5809 159
170 4318 2117 3763 5608 5890 6172 169
180 4572 2241 3985 5937 6236 6535 179
190 4826 2366 4206 6267 6583 6898 189
200 5080 2491 4428 6597 6929 7261 199
250 6350 3113 5535 8246 8661 9077 249
300 7620 3736 6641 9896 10394 10892 299
H (mm) W (mm)
Min distance
Average
Max distance
Offset (mm)Diagonal
For example, if you are using a 120-inch screen, the recommended projection distance is 4158 mm.
If your measured projection distance is 5200 mm, the closest match in the "Projection distance (mm)" column is 5197 mm. Looking across this row shows that a 150'' (about 3.8 m) screen is required.
To optimize your projection quality, we suggest to do the projection within non-gray area.
All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.
13 Positioning your projector

Mounting the projector

Ceiling/Wall mount screw: M4 (Max L = 25 mm; Min L = 20 mm)
Unit: mm
If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate Kensington lock compatible security cable and
attach it securely to both the Kensington lock slot on the projector and the base of the mounting bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to
fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ
brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used,
the temperature around the ceiling/wall may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque
exceeding the recommended range may cause damage to the projector and subsequently falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.
Ceiling/Wall mount installation diagram
75 27
100
75146
14 Positioning your projector

Adjusting the projected image

Adjusting the projection angle
If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a reverse direction.
Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes.
Auto-adjusting the image
In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.
The current source information will be displayed in the corner of the screen for 3 seconds.
This function is only available when PC signal (analog RGB) is selected.
Fine-tuning the image size and clarity
Adjust the projected image to the size that you need using the zoom ring.
Sharpen the image by rotating the focus ring.
15 Positioning your projector
Correcting keystone
Press .
Press .
Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection.
To correct this, you will need to manually correct it following these steps.
1. Do one of the following steps to display the keystone correction page.
• Press / on the projector or remote control.
• Press QUICK INSTALL on the remote control. Press to highlight Keystone and press OK.
• Go to Advanced Menu - Display > Keystone and press OK.
2. After the Keystone correction page displays. Press to correct keystoning at the top of the image. Press to correct keystoning at the bottom of the image.
16 Positioning your projector
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