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Joybook T31
User Manual
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Benq Joybook T31 User Manual

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Joybook T31 Series User Manual
Welcome

Copyright

Copyright 2006 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.

Disclaimer

Windows, Internet Explorer and Outlook Express are trademarks of Microsoft Corporation. Others are copyrights of their respective companies or organizations.
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited. Apparatus claims of U.S. Patent Nos. 4,631,603; 4,819,098; 4,907,093; 5,315,448; and 6,516,132. licensed for limited viewing uses only.
is a trademark of SRS Labs, Inc. TSXT technology is incorporated under license from SRS Labs, Inc.

Joybook models covered by this manual

This manual contains the information about the following Joybook models:
• Joybook T31 Series
Please note that the actual hardware or software capabilities will vary according to the model you purchased. To determine your Joybook model, please refer to the label on the packing box, or the printing on your Joybook.

Table of contents

Overview...............................................................................................1
About this book ............................................................................. 1
Typographics.................................................................................. 1
Getting started ......................................................................................2
Package contents............................................................................ 2
Getting your Joybook ready for use.............................................. 2
Expanding the capabilities of your Joybook................................. 4
Touring your Joybook .........................................................................7
Front view ...................................................................................... 7
Left side view.................................................................................. 8
Right side view ............................................................................... 9
Bottom view ................................................................................... 10
Indicators ....................................................................................... 11
Using your Joybook ............................................................................. 12
Using the touchpad........................................................................ 12
Using the keyboard........................................................................ 13
Function hotkeys ..................................................................... 13
Windows keys and lock keys................................................... 14
Using the built-in wireless LAN function (optional) .................. 15
Connecting to a wireless LAN network:................................. 15
Connecting to another wireless LAN network:...................... 15
Using Bluetooth (optional)........................................................... 17
Bluetooth icons........................................................................ 18
Turning Bluetooth on or off ................................................... 18
Connecting a Bluetooth device ............................................... 18
Sending a file to a Bluetooth device........................................ 18
Using QEye (Optional).................................................................. 20
Using WebCam Companion .................................................. 20
Capturing images .............................................................. 20
Recording videos ............................................................... 20
Holding a video conference .............................................. 20
Setting the frequency in WebCam Companion .............. 21
Using QShot................................................................................... 22
Capturing real-time images from QEye.................................. 22
Capturing still images from movies ........................................22
Capturing desktop images .......................................................22
Using BenQ Surround ...................................................................22
Using BIOS setup .................................................................................23
When and how to use BIOS setup................................................. 23
Navigating the BIOS setup screen .................................................24
Main menu ...............................................................................24
Security menu...........................................................................24
Boot menu ................................................................................24
Exit menu .................................................................................25
Boot from LAN...............................................................................25
Connecting to external display devices ...............................................26
Connecting to a VGA display device.............................................26
S-Video output ...............................................................................27
Before connecting ....................................................................28
Adjusting TV format selections manually ..............................29
Installing additional memory ..............................................................31
FAQ and troubleshooting ....................................................................34
General............................................................................................34
Battery and power ..........................................................................34
Connection .....................................................................................35
System .............................................................................................36
Display ............................................................................................39
Information on cleaning and battery maintenance............................40
Battery maintenance ......................................................................40
Cleaning your Joybook ..................................................................40
Service and support..............................................................................41
BenQ Joybook Global Online Service ...........................................41
Joybook online registration ...........................................................41
Table of contents iii
Appendix ..............................................................................................42
General safety information............................................................ 42
Safety information about the battery............................................ 42
Caution texts concerning lithium batteries............................ 42
Safety information about the AC adapter .................................... 42
Safety information about the modem .......................................... 43
Caution..................................................................................... 43
Disposal of Waste Electrical and Electronic Equipment by users in
private households in the European Union. ................................ 43
Declaration of Conformity............................................................ 43
Table of contentsiv

Overview

About this book

This book provides you the main information about various components in your Joybook and demonstrates how to use them. The following are the major chapters of this book.
In addition to this book, you can find more information from "Joybook Application Software User Manual" in the supplied CD.
Chapter Title Description
Chapter 1 Overview Introduction to this book.
Chapter 2 Getting started Information about beginning
Chapter 3 Touring your
Joybook
Chapter 4 Using your
Joybook
Chapter 5 Using BIOS setup Information about how to use
Chapter 6 Connecting to
external display devices
Chapter 7 Installing
additional memory
Chapter 8 FAQ and
troubleshooting
Chapter 9 Information on
cleaning and battery maintenance
Chapter 10 Service and
support
Chapter 11 Appendix Important safety information.
to use your Joybook. Introduction to the hardware
components of your Joybook. Basic and advanced
information about operating your Joybook.
the BIOS setup utility. Information about how to
connect your Joybook to external display devices.
Offers information about how to add the memory.
Frequently asked questions and troubleshooting information.
Information about cleaning and battery maintenance.
Joybook service and support information.

Typ og ra phics

The usage of notes, tips and warnings is specifically for different purposes, which are described as follows.
Icon/ Symbol
< > or [ ] Keys on the
Item Meaning
Warning Information mainly to prevent the
Tip Useful information for completing
Note Supplementary information.
keyboard; User Interface (UI) on the screen
damage to components, data, or personal injury caused by misuse and improper operation or behavior.
a task.
Indicates a key on the keyboard, or the UI on the screen. Do not actually type the symbols together with the enclosed letters.
Overview 1

Getting started

Depending on the model of your Joybook, the appearance may be different from those shown in this manual.

Package contents

Before using your Joybook for the first time, please check if you have all the items with you. For details about what should be included in the package, refer to the package contents label on the accessory box. If any of the items are missing or appear damaged, contact your dealer immediately. Save the packaging in case you need to ship your Joybook for service.

Getting your Joybook ready for use

1. Installing the battery pack
2. Connecting the power
Connect the power cord to the power adapter.
Connect the power adapter to the power socket on your Joybook.
Turn your Joybook upside down and put it on a soft clean cloth. With the label side of the battery pack facing down, slide it gently into the battery compartment until it snaps into place (1). Move the release latch to the left as shown to lock the battery pack into place (2).
Getting started2
Connect the power cord to a wall outlet and start charging the battery.
Power systems and plug types might vary depending on your country/ region.
• When the battery is charging, the battery indicator appears in amber. When the charging process is completed, the light goes off.
• For details about the colors and meanings of the indicators, refer to "Indicators" on page 11.
3. Opening your Joybook
Gently lift up the latchless lid that allows you to open the case easily.
4. Performing initial setup
Press the power button to start up your Joybook, and then follow the on­screen instructions to complete the initial Windows XP setup.
• The actual operating system pre-installed with your Joybook might vary. For more information, refer to the Product Specification Label on the product carton.
• Your Joybook T31 Series only works with Microsoft Windows® XP Home and Windows® XP Professional editions.
Getting started 3

Expanding the capabilities of your Joybook

Connect an external display device (such as a monitor or projector) to the VGA port of your Joybook.
Connect a telephone line to the modem port of your Joybook and dial-up to the Internet.
Getting started4
Access local area network (LAN) by connecting a network cable to the LAN port of your Joybook.
Use various ExpressCard on the market by inserting one into the ExpressCard slot of your Joybook.
Use the optical drive to access data on various kinds of discs or enjoy
T31
DVD/VCD movies.
Connect a microphone to the microphone jack to record sounds.
Connect an earphone to the earphone jack to output sounds.
Insert a Memory Stick, Memory Stick Pro, SD, MMC or xD memory card to exchange files.
Getting started 5
Connect digital camcorders and high-speed storage equipment to this IEEE 1394 (FireWire) Port.
Connect USB peripherals to the USB port of your Joybook.
Getting started6
Output video images on your Joybook to a TV or AV device that has an S­Video input jack by connecting it to the S-Video Out jack on your Joybook.

Touring your Joybook

Depending on the model of your Joybook, the appearance may be different from those shown in this manual.

Front view

Power
Turns your Joybook on or off.
QShot Allows you to capture desktop images, still images from the movies that are played with PowerDVD, and real-time images from QEye in one touch. For details, refer to "Using QShot" on page 22.
BenQ Surround Allows you to turn on or turn off SRS TruSurround XT in your Sound Manager in one touch.
(3) Keyboard
(4) Tou c h pa d
(5) Speakers
T31
(6) Wireless launch button
/
Press this button to activate/deactivate wireless devices.
(7) Earphone/SPDIF audio output jack
Can be used to connect to an earphone/headset or external speaker for playing Joybook audio.
(8) Microphone input jack
Can be used to connect to a microphone for recording sounds.
(1) Built-in camera (QEye)
A 1.3 megapixel built-in camera (hereafter referred as QEye) that allows you to hold a video conference, capture images, or record videos. For details, refer to "Using QEye (Optional)" on page 20.
(2) Power and quick access buttons
(9) Five-in-One memory card slot
Reads a Memory Stick, Memory Stick Pro, SD, MMC or xD memory card.
(10) LCD panel
(11) Built-in microphone
Receives sounds and voices for recording.
Touring your Joybook 7

Left side view

(1) Power jack
For connecting AC power supply.
(2) VGA port
For connecting external display devices, such as monitors and projectors.
(3) S-Video Out jack
Allows Joybook to outputs video signals to a television set or VCR that has an S-Video in jack via an S-Video cable.
(4) LAN (Ethernet) port (RJ-45 connector)
Allows Joybook to connect to a 10/100/1000Mbps Ethernet network.
Do not plug a phone jack connector in the RJ-45 port. This may damage this device.
(5) USB 2.0 port
Touring your Joybook8
For connecting peripherals such as mice, digital cameras and MP3 players that use the USB interface.
(6) IEEE 1394 (FireWire) port
For connecting high-speed peripherals such as digital video cameras and other consumer electronics devices that use the IEEE 1394 (FireWire) interface.
(7) ExpressCard slot
This ExpressCard slot accepts one double-wide or single-wide type ExpressCard. You can use it and various ExpressCard on the market to further expand the capabilities of your Joybook. Insert the ExpressCard into the slots following the direction indicated on the card and complete related driver settings.

Right side view

T31
(1) Modem port (RJ-11 connector)
Accepts an analog telephone line for use with the internal modem.
To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
(2) DVD-RW Combo/DVD-Dual/DVD Super-Multi drive (Optional)
The type of optical drive varies by model, and the support of disc types depends on the optical drive that comes with your Joybook.
Supports multi-functional optical module for reading music CDs, VCDs and DVDs or burning CD-R/CD-RW or DVD+R/DVD-R/ DVD+RW/DVD-RW/DVD-RAM (optional) discs. Discs can be inserted/ejected by pressing the small ejection button on the drive.
(3) Tray ejection hole
If you wish to open the disc tray when your Joybook power is off, or it can't be opened using the ejection button, insert a pointed object into the tray ejection hole next to the ejection button to force open the disc tray.
(4) USB 2.0 port
For connecting peripherals such as mice, digital cameras and MP3 players that use the USB interface.
(5) Anti-theft lock hole
You can attach a anti-theft lock and cable to this hole to prevent theft.
Touring your Joybook 9

Bottom view

(1) MiniCard slot and memory expansion slot
Accommodates the memory slot of Joybook. There is also a MiniCard slot for using an optional MiniCard.
Depending on your model, an optional MiniCard wireless network card may have been pre-installed.
(2) Hard disk drive compartment
Accommodates the hard disk drive of Joybook.
(3) Battery retainer A
Secures the battery in place.
Touring your Joybook10
(4) Battery pack
Supplies power to Joybook when external power is not connected.
(5) Battery retainer B
Secures the battery in place.

Indicators

(1) Hard disk/optical drive activity indicator
Flashing in blue when Joybook is accessing data in the hard disk drive or optical drive.
(2) Caps Lock indicator
Lights up in blue when the Caps Lock is activated.
(3) Scroll Lock Indicator
Lights up in blue when the Scroll Lock is activated.
(4) Num Lock indicator
Lights up in blue when the Num Lock is activated.
(1) Battery indicator
When the battery is charging, it lights up in amber.
(2) Five-in-One memory card access indicator
Flashes in blue when accessing a Memory Stick, Memory Stick Pro, SD, MMC or xD memory card.
Touring your Joybook 11

Using your Joybook

Using the touchpad

The touchpad with its buttons is a pointing device that functions as an optional external mouse, which can perform navigation, scrolling and selection functions. The components of the touchpad are described as follows.
No. Component Function
(1) Touchpad Moves the pointer, selects or
activates items on the screen.
(2) Left touchpad button Equivalent to the left button of an
optional external mouse.
(3) Right touchpad button Equivalent to the right button of an
optional external mouse.
• To use the touchpad as an optional external mouse, press the left and
right touchpad buttons, which provide the same click functions as an external mouse do.
• To move the pointer, put your fingers with slight pressure on the
touchpad and move in the direction as desired.
To set the touchpad preferences in Microsoft Windows XP, select Start, Control Panel, Printers and Other Hardware, and Mouse.
Function Left touchpad
button
Select Click once. Tap once. Execute Click twice
quickly.
Drag Click once and
hold the item, and then use your finger on the touchpad to drag.
Bring up the context menu
The touchpad is a pressure sensitive device that requires proper care to avoid damage.
• Do not rest heavy objects on the touchpad or its buttons.
• Do not scratch the touchpad with sharp-pointed objects or your fingernails.
Right touchpad button
Click once.
Touchpad
Tap twice quickly.
Tap twice quickly and hold the item, and then move your finger on the touchpad to drag.
Using your Joybook12

Using the keyboard

Function hotkeys

You can use the function hotkeys to access commonly used functions or make quick settings. To use the hotkeys, press and hold the <Fn> (Function) key at the lower left corner of the keyboard, and then press the desired hotkey.
The appearance of the keyboard legend may vary depending on the country/region of your purchase.
<Fn> + <F1> Opens function hotkeys online help. <Fn> + <F7> Activates or deactivates the speakers. <Fn> + <F2> Puts Joybook into sleep mode. <Fn> + <F8> Decreases volume. <Fn> + <F3> Switches display between the screen and an
external monitor/projector, or allows simultaneous display; switches between internal/external display.
<Fn> + <F4> Decreases screen brightness. <Fn> + <F10> Switches among the 3 basic power profiles of
<Fn> + <F5> Increases screen brightness. <Fn> + <F12> Switches between all 3 combinations of WLAN and
<Fn> + <F6> Activates or deactivates the touch pad. <Fn> + <Scr Lk> Activates or deactivates the scroll lock function. When
<Fn> + <F9> Increases volume.
QPower.
For more information about how to use QPower, refer
to "Joybook Application Software User Manual".
Bluetooth on/off. The status is indicated by the on­screen display.
WLAN and Bluetooth are optional depending on your
purchased model.
activated, the screen moves one line up or down when you press the up or down arrow key (, ).
Scroll Lock does not work in all programs.
Using your Joybook 13

Windows keys and lock keys

+ Tab
+ E
+ M
Shift + + M
Using your Joybook14
Windows key
Functionally equivalent to clicking the Start button on the Windows desktop.
Makes the next item on the Windows task bar active.
Opens the My Computer window for browsing disks and files.
Minimizes all windows.
Cancels minimization of all windows.
+ R
Num Lk Activates or deactivates the numeric keypad
Caps Lock Capitalizes all text entered.
Application key
Activates the Run dialogue box.
integrated in the keyboard (indicated by the light gray shade in the illustration above).
Provides the same function as the right touch pad button, bringing up a contextual pop-up menu.

Using the built-in wireless LAN function (optional)

With the built-in wireless LAN card on your Joybook, you can access Ethernet network wirelessly without the constraints of network cables.
At home or in the office, you need an access point, which serves as an air station to make transmission possible. Outdoors in places such as in coffee shops or library, you can inquire the service personnel about an account.
WLAN is optional depending on your purchased model.

Connecting to a wireless LAN network:

1. Make sure that you are located within the wireless network service area and you have already obtained the user name and password for accessing such network from the service provider.
2. Press on your Joybook to enable the wireless LAN. The status is indicated by the on-screen display as follows.
3. If the wireless LAN icon on the System Tray located at the lower
right corner of the Desktop shows in green, you are now connected to the network.
4. For details about the current status of the wireless radio, right-click on
the icon, and then select Open Atheros Client Utility, the
information is available under the Current Status tab.
To access Internet, you may have to undergo another authorization process and enter username and password. For details, please consult your ISP.
/

Connecting to another wireless LAN network:

1. If you want to connect to another wireless LAN network, you need to scan available networks first.
2. Right-click on the icon, and then select Open Atheros Client
Utility.
3. Click the Profile Management tab, and then select Scan.
4. A list of available infrastructure and ad-hoc networks may be displayed. Select a network name and click Activate to connect an available network.
Using your Joybook 15
5. If no configuration profile exists for that network, the Profile Management window opens to the General tab. Fill in the profile name and click OK to create a profile for that network.
• If you want to configure security authentication and encryption method
for your network, click the Security tab in the Profile Management window.
• For details, refer to the online help by right-clicking on the icon and
then select Help.
If you are not to use the WLAN Card in your Joybook, dial-up connection using the modem port, ADSL and broadband transmission using the LAN port would also do. Please contact your local ISP to get more information.
When travelling by air, please be sure to turn off wireless networking to avoid any possible risks to flight safety.
Using your Joybook16

Using Bluetooth (optional)

The Bluetooth function allows you to get connected to various devices and services that support Bluetooth transmission. You can get rid of those annoying cables when printing documents, synchronizing your PIM data with your PDA or another PC, mobile phone or even sharing a network connection.
Bluetooth is optional depending on your purchased model.
When you launch your Joybook for the first time and complete the initial Windows XP setup, the installation of the Bluetooth driver will run automatically in the background. This process takes 5 minutes approximately. The following screens will be displayed. Follow the steps below to complete the settings.
1. When Found New Hardware Wizard appears, select No, not this time, and then click Next to continue.
2. Select Install the software automatically, and then click Next to continue.
3. Wait until the installation is completed.
4. Click Finish.
Using your Joybook 17

Bluetooth icons

Icon Location Description
on the Windows system tray located at the lower-right­hand corner of Desktop
on the Windows system tray located at the lower-right­hand corner of Desktop
on the Windows system tray located at the lower-right­hand corner of Desktop
When Bluetooth is turned on, it appears in white.
When Bluetooth is turned off, it appears in red.
When a Bluetooth connection is established, it appears in green.

Turning Bluetooth on or off

• If you want to turn on Bluetooth, right-click the red Bluetooth icon on
the Windows system tray, and then click Start the Bluetooth Device in the pop-up box.
• If you want to turn off Bluetooth, right-click the white or green
Bluetooth icon on the Windows system tray, and then click Stop the Bluetooth Device in the pop-up box.

Connecting a Bluetooth device

1. By default, Bluetooth on your Joybook is turned on and you will see the white Bluetooth icon on the Windows system tray.
2. Turn on the power of your Bluetooth device and activate its Bluetooth function.
3. Your Bluetooth device will be searched and found automatically.
• For details about how to activate the device’s Bluetooth function, please
refer to its documentations.
• The maximum effective range of connection between your Joybook and
the Bluetooth device is 10 meters.

Sending a file to a Bluetooth device

1. After your Joybook is connected to a Bluetooth device, right-click the white Bluetooth icon on the Windows system tray to bring up the pop­up box, and then select Quick Connect, File Transfer and Find
Devices....
2. A File Transfer window will pop up. Select your Bluetooth device from the window, and then click Open.
Using your Joybook18
3. Enter a passkey in the Bluetooth security code field. (You can enter any text you wish for a passkey. You will later be asked to enter the same passkey on the Bluetooth device so that they match.) Click OK.
4. Click OK to create a shortcut under My Bluetooth Places.
5. Then, the specific folder of your Bluetooth device will be displayed. You can transfer files easily by drag and drop.
Using your Joybook 19

Using QEye (Optional)

Depending on your purchased model, your Joybook may have a 1.3 megapixel built-in camera on top of the LCD panel, hereafter referred as QEye. With QEye, you can not only capture images and record videos but also hold a video conference easily.

Using WebCam Companion

You can use WebCam Companion to capture real-time images, record videos, or hold a video conference.
Capturing images
1. Launch WebCam Companion.
2. Make sure WebCam Companion is the active window, and then press
QShot on your Joybook.
Or
Click Capture Image under the Capture tab.
3. The captured image file will be saved to a QShot folder that is placed on your desktop by default.
• The snapshot resolution is set to 640 x 480 by default. To change the
setting, click Capture Settings .
• You can preview the captured images in the thumbnails area; however, if you rename or move a file in the QShot folder, the file won’t be displayed in the thumbnails area anymore.
• If you want to edit your captured images with more advanced features,
click Funhouse .
• For details, refer to WebCam Companion by clicking the Help menu.
• If you want to capture an image in a dark place, you can click Web
Camera Settings , and then place a mark in the Low Light Mode
checkbox. The image will become more clear but the frame rate will decrease in this mode.
• The background affects the photometric accuracy and thus affects the image quality.
Recording videos
1. Launch WebCam Companion.
2. Click Record Video under the Capture tab.
3. The video file will be saved to a QShot folder that is placed on your
desktop by default.
The video resolution is set to 640 x 480 by default. To change the setting,
click Capture Settings .
Holding a video conference
To hold a video conference, click the Chat tab and install free instant messaging programs provided. For details, refer to the online help.
Using your Joybook20
Setting the frequency in WebCam Companion
The electric power frequency (shown in the number of hertz) used in your country/region may not be the same as the ones that are used in other countries/regions. In WebCam Companion, the Frequency setting in Web C ame r a S e tt i n gs is determined by the country/region settings in your Windows operating system. Therefore, when you travel to another country/region, you need to check if the frequency is set correctly, to reduce the interference of noise and fringe. To do so, follow the steps below.
1. Launch WebCam Companion.
2. Click Web C ame r a S e tt i ngs .
3. In the Property Page tab, check the frequency setting under Frequency.
If you find a flicker phenomenon on the Web Cam screen, make sure the frequency setting meets your local standard.
The settings of the electric power frequency may vary by country/region. For details, check with your local authorities.
Using your Joybook 21

Using QShot

QShot is a quick access button on your Joybook that allows you to capture desktop images, still images from the movies that are played with
PowerDVD, and real-time images from QEye in one touch.
With QShot, you do not need to follow the procedure by pressing the Windows Print Screen key, pasting the captured image to the clipboard and then saving it as a file anymore. These operations can be done easily in one touch by pressing QShot.

Capturing real-time images from QEye

1. Launch WebCam Companion.
2. Make sure WebCam Companion is the active window, and then press
QShot on your Joybook.
3. The captured image file will be saved to a QShot folder that is placed on your desktop by default.

Capturing still images from movies

1. Load a DVD/VCD movie into your optical drive and launch PowerDVD.
2. Make sure PowerDVD is the active window, and then press QShot
on your Joybook.
3. The captured image file will be saved to a QShot folder that is placed on your desktop by default.
• The size of the captured image depends on the window size.
• QShot does not support screen overlay capture capability.

Using BenQ Surround

BenQ Surround is a quick access button on your Joybook that allows you to turn on or turn off SRS TruSurround XT in your Sound Manager in one touch.
To adjust the advanced settings, double click the icon on the system
tray of your desktop, and then click to bring up the Advanced
setting menu.

Capturing desktop images

1. Place your cursor on the desktop.
2. Press QShot on your Joybook.
3. The captured image file will be saved to a QShot folder that is placed on your desktop by default.
Using your Joybook22

Using BIOS setup

BIOS (Basic Input/Output System) is a layer of software, called firmware, that translates instructions from other layers of software into instructions that Joybook hardware can understand. The BIOS settings are needed by Joybook to identify the types of installed devices and establish special features.
For latest BIOS updates, visit http://Support.BenQ.com.

When and how to use BIOS setup

You need to use BIOS setup when:
• You see an error message on the screen requesting you to run BIOS
setup.
• You want to restore the factory default settings.
• You want to modify some specific settings according to the hardware.
• You want to modify some specific settings to optimize system
performance.
• The BIOS setup screen shown in this chapter is for your reference only. The actual items or settings on your Joybook may differ.
• The BIOS setup program may have been updated after the publication of this manual.
• The settings you select in your operating system might override similar settings in BIOS setup.
To run BIOS setup, press the <F2> key immediately when the BenQ logo appears on the screen during system startup. The logo shows up on the screen for only a few seconds, so you must press the <F2> key at the time. The BIOS setup main screen will appear as follows.
The BIOS setup screen can be divided into four areas:
• On the top line is the menu bar containing the titles of available menus.
Each menu title contains a specific menu.
• The center left column of the menu contains information regarding the
current settings of the system. If you open a pull-down menu and select an item that provides multiple options, the left column will display a submenu where you can make further selections.
• The right column of the menu contains Help information about the
current menu selected. When a menu item is highlighted, more detailed information is given.
• The bottom lines of the menu provide keyboard instructions for
moving around and making selections.
Using BIOS setup 23

Navigating the BIOS setup screen

Keyboard information can be found at the bottom of the screen. A brief description of keyboard usage is listed below:
Key Function
Left and right arrow keys (, )
Up and down arrow keys (, )
Enter Brings up the sub-menu when an item
Tab Jumps from one item to another. Esc Exits BIOS setup.
Selects a menu title.
Selects an item or option.
with the arrow sign is selected. Opens or closes the option window when an item is selected.
Returns to the previous menu if in a sub­menu. Closes the options window if one is open.
d. Forced Display Toggle: determines if toggling to an external
display device will be allowed even when no device is connected to your Joybook.

Security menu

The Security menu contains the security settings, which safeguard your system against unauthorized use.
• Set Supervisor Password: This set of password controls access to the
whole BIOS setup menu. It must be set before User Password can be set. When typing the password, first make sure that Num Lock is off, and then type your password in the entry fields and press <Enter>. Confirm your password by typing it again and pressing <Enter>.
• Set User Password: This set of password controls access to part of the
BIOS setup menu.
• Password on boot: This item determines if a password will be prompted
during system boot. When this item is enabled, the password is always required to boot the computer.
If Set Supervisor Password and Set User Password are both set, you can enter either one of them during the password prompt. To have full privileges in BIOS setup, enter Supervisor Password.

Main menu

The Main menu contains the basic configuration settings of the system and shows some system information, such as the BIOS version, CPU type and speed, and the system memory, etc.
• System Time: allows you to set the time of the system. Type in the value
and then press <Enter>, <Tab> or <Shift> + <Tab> to change the next value.
• System Date: allows you to set the date of the system. Type in the value
and then press <Enter>, <Tab> or <Shift> + <Tab> to change the next value.
• Advanced Configuration: contains the I/O (Input/Output)
configuration settings of the system for advanced users. There are 3 items included as follows.
a. Legacy USB Support: allows you to enable or disable the
support for USB keyboards or mice in DOS mode.
b. Boot-time Diagnostic Screen: controls the display of the
diagnostic screen during system boot.
c. Video Memory Size: allows you to adjust the size of the video
memory in your system.
Using BIOS setup24

Boot menu

The Boot menu contains the boot configuration settings of the system. A list of devices will be displayed.
• Use <> or <> to select a device, and then press <+> to move it up or
<-> to move it down.
• To select a boot device manually, press the <F9> key when the BenQ
logo appears on the screen during system startup. The Boot Menu will appear. Use the up and down arrow keys (, ) to select a boot device, and then press <Enter> to confirm.

Exit menu

The Exit menu displays ways of exiting BIOS setup. After finished with your settings, you must save and exit so that the new settings can take effect.
• Exit Saving Changes: saves the changes you have made and exits BIOS
setup. After finished with your settings, you must save and exit so that the new settings can take effect.
• Exit Discarding Changes: exits BIOS setup without saving the changes
you have made.
• Load Setup Defaults: loads factory default values for all the items.
• Discard Changes: cancels all changes since last save, without exiting the
BIOS setup utility.
• Save Changes: saves changes without exiting the BIOS setup utility.

Boot from LAN

During system startup, pressing <F12> will activate Boot from LAN feature, enabling your Joybook to boot from an OS image via the network.
Using BIOS setup 25

Connecting to external display devices

Connecting to a VGA display device

When giving a presentation, you can output Joybook's video signal to an external display device, such as a projector or monitor. Once the VGA cable is connected properly, simultaneous display will be available on your Joybook and the external display device automatically.
Pressing the <Fn> + <F3> hotkey combination allows you to switch between Joybook's own screen and the external display device, or use simultaneous display.
Monitor
Projector
Connecting to external display devices26

S-Video output

The S-Video Out jack on your Joybook allows you to output display signals to a television set or VCR that has an S-Video Input jack for viewing or recording.
TV
The S-Video Out jack on your Joybook supports video signals only. For the audio function, you will need an audio cable.
1. Plug one end of the audio cable to your Joybook earphone output jack.
2. Plug the other end to the audio input jack of the external device.
Connecting to external display devices 27
VCR

Before connecting

The wide screen design of your Joybook allows you to comfortably view multimedia contents, such as DVD movies and images. However, as the default resolution of most TV sets on the market may not fit that of your Joybook; therefore, before connecting, please first re-adjust the screen resolution of your Joybook to fit the default screen resolution of the TV set, by following the steps described below.
1. Right-click on Windows Desktop and then select Properties in the menu that appears.
2. In the window that appears, click to select the Settings tab.
3. Click and drag the Screen resolution slider to set the screen resolution to 1024 x 768 pixels, and then click Apply, OK.
Please remember to restore the screen resolution setting to 1280 x 800 pixels when you disconnect the TV set from your Joybook.
Connecting to external display devices28

Adjusting TV format selections manually

ATI CATALYST® Control Center determines the signal format from Regional and Language Options selections in Control Panel; however, when you travel to another country/region, you might need to re-adjust TV format selections manually. To do so, follow the steps below.
The settings of TV formats may vary by country/region. For details about which format is used in your country/region, check with your local authorities.
1. Turn off Joybook and connect it to the TV or VCR using an S-Video cable.
2. Press the <Fn> + <F3> hotkey combination to switch between Joybook's own screen and the external display device, or use simultaneous display.
3. Right-click on Windows Desktop and then select ATI C ATALYST ( R ) Control Center in the menu that appears. If a pop-up menu is displayed afterwards, select Advanced.
4. Select Formats from the left menu bar, click the Select by country/ region radio button, and then choose the desired country/region from the drop-down list.
Connecting to external display devices 29
5. Click the Select by signal format radio button, and then choose the desired signal format from the drop-down list.
6. Click Apply and then click OK to complete the settings.
Connecting to external display devices30

Installing additional memory

You can replace the existing memory module with a higher-capacity one. Before you upgrade or replace memory, please check on the BenQ web site to determine the module which can be used, or contact BenQ distributor or customer service center. It is recommended that you take your Joybook to the BenQ distributor or customer service center for the upgrade or memory replacement.
For details about the limit of maximum memory, refer to the Product Specifications Label on the product carton.
Please follow the steps below to consult the FAQ information and find out the types of BenQ certified memory modules for your Joybook:
1. Connect to BenQ Online Service and Support (http://Support.BenQ.com).
2. Click FAQ.
3. Click Joybook.
1. Turn off Joybook, and disconnect the AC adapter. Turn Joybook over.
Memory cover
2. Slide the battery retainer A to the unlock
position.
Battery retainer A
3. Slide the battery retainer B to the unlock
position (1) and, while
still holding the retainer, pull the battery away from its compartment (2).
Battery
Battery retainer B
Installing additional memory 31
4. The memory cover is secured with 3 screws. Use a screwdriver to remove these screws.
The screw labels indicate the screws' position to help you locate them easily.
5. Open the cover.
6. Align the memory module with the slot, and then insert it. When inserting, pay attention to the direction of the memory module.
7. Gently push the free edge downwards until the module locks into place.
Installing additional memory32
8. Replace the cover.
9. Replace the cover, and use a screwdriver to secure it with the screws.
10.Place the battery on its original position (1) and then slide the battery
retainer A to the to the lock
position (2). Connect the AC adapter.
When you start Joybook, it will automatically test and configure the new memory.
Battery retainer A
Installing additional memory 33

FAQ and troubleshooting

The following are descriptions of situations that you may encounter during use of the Joybook, along with basic troubleshooting steps. If you are not able to resolve the issue, immediately contact a BenQ service center for assistance.

General

What is Joybook? What are the differences between Joybooks and traditional notebooks?
BenQ call it Joybook, because BenQ has combined entertainment and stylish design with traditional notebook's functions. For example, enhanced 3D processing power for gaming and movie viewing. With Joybook, you will be able to enjoy the most exciting audio and visual experience ever!
What is a Wireless LAN (WLAN)?
A WLAN is a type of Local Area Network (LAN) that uses high frequency radio waves rather than wires to communicate and transmit data among nodes. It is a flexible data communication system implemented as an extension to, or as an alternative for, a wired LAN within a building or campus.
What is IEEE 802.11a/b/g?
IEEE 802.11a/b/g is a technical specification issued by the Institute of Electrical and Electronic Engineers (IEEE) that defines the operation of 5 GHz/54Mbps, 2.4 GHz, 11 Mbps/54Mbps, Direct Sequence Spread Spectrum Wireless Local Area Networks (WLANs).

Battery and power

How long should I charge the battery for the first time?
The length of the charging time may depend. When the amber light of the battery indicator goes off, it means that the charging is completed.
My computer won't start up with the battery inserted?
• Make sure the battery is properly inserted.
• Make sure that the battery is fully charged. If this does not work, consult
your BenQ dealer.
What should I do with the battery if I will not use my Joybook for a long time?
Recharge the battery or discharge it to about 40% full, and then store it in
a dry place at about 15°C to 25°C. Extremely high or low temperature
will shorten the life of battery.
When charging the battery, the power indicator on Joybook suggests that the battery is fully charged. When I check it from the Power Manager in Windows, the battery level is only about 95%-99%. Why?
It is the result of the battery protection design of Joybook. When the power indicator on Joybook is off, it means that the battery has reached a saturated voltage: 95%-99%. At this moment, the voltage difference detected by Joybook is very small, so it will reduce the charging current to prevent overcharging the battery with excess current or voltage, which will damage the battery. Moreover, in order to protect the battery from exposing to high voltage and current for a long time during charging, the
FAQ and troubleshooting34
battery has been equipped with a protection circuit that will charge the battery at low current in the final phase.

Connection

How come my notebook is not fully charged even after a full night charge?
Make sure that the Joybook is receiving power. Is the cord plugged in correctly?. When the battery is installed in the computer and it is properly plugged in to an AC outlet, check to see if the battery level icon is showing a charge sign. If this does not fix the problem, the battery, the power source in the notebook, or the AC power cord may be defective. Consult your BenQ dealer for help and maintenance.
What should I do if the battery gets hot in my Joybook?
Take the battery out and let it cool down. If the problem persists once it is inserted back into the Joybook, the battery could be defective and it may need to be replaced.
Joybook will not start up, even though the power button was pressed.
Check the power indicator.
• If it is not lit up, Joybook is not being supplied by power-either from an
external power source via the AC adapter or from the battery. Make sure that the AC adapter is correctly inserted into the power jack of Joybook and a working electrical socket, and allow the battery to begin charging.
• If the power indicator is lit up in blue, the Joybook is being supplied
normally with power, meaning that the problem lies elsewhere.
• If you have added any hardware (memory for example), check if
it has been installed correctly.
• It is possible that certain operating system files are damaged or
missing. If so, you may need to first back up all your data and then use the restore CD that came with the Joybook to return the its software to original state. Please note however that doing so will cause all of your personal data on the hard disk drive to be lost!
Why does the battery on my Joybook seem to last shorter and shorter?
It is normal for Lithium-Ion (Li-Ion) batteries to decline in capacity over time. The life of a battery is about 1.5 to 3 years when operating under normal conditions.
My modem does not connect at 56K speed?
Several factors can affect connection speed, such as line noise, number of people connecting/connected to your ISP, and the age and condition of the telephone lines. A 56K modem does not guarantee all connections at 56K; rather it offers the ability to connect at up to 56K speed.
Can't connect to the Internet with the built-in network interface on Joybook?
Check if the network has a fixed MAC address. Contact your network administrator for further solutions.
When connecting to a local network with Joybook, the connection is unstable.
The instructions below will guide you through the troubleshooting process.
1. Right-click My Computer and select Properties, Hardware, Device Manager.
2. Double click Network adapters. When the name of the network adapter of Joybook appears, double-click on it.
3. The Properties window will pop up. Click the Advanced tab, and then click the Link speed & duplex item on the left.
4. Select the appropriate mode according to the settings of your LAN service from the Va l u e drop-down menu on the right, and then click OK.
• If the situation persists, press to disable the wireless LAN to
reduce interference of different network connection modes.
I have problem setting up wireless network.
Please follow the instructions below to resolve the problem:
• Have you enabled the wireless LAN function of the Joybook? Remember
to press to enable the wireless LAN.
• Click the Start button and select Control Panel, Network and internet
Connections, Network Connections and then double-click Wireless
/
/
FAQ and troubleshooting 35
Network Connections. Make sure the connection status is connected and with appropriate signal strength. If you do not see the connection status, make sure your wireless device is set up correctly so your Joybook can pick up the signal.
• Make sure that your wireless router or access point is broadcasting the
SSID. Refer to your wireless device’s documentation for enabling this broadcasting feature.
• If you are doing it correctly, right click on the wireless connection icon
on the System Tray located at the lower right corner of the Desktop
and select View available wireless network and you should see the SSID that your wireless hub or device is broadcasting. If not, call your wireless device (router or access point) manufacturer to get support on how to enable this broadcasting feature.

System

How should I resolve the "Low on Disk Space" or "Out of Disk Space" error messages.
Windows uses disk space for operations such as caching and virtual memory. The Joybook may not run reliably if the hard drive’s free disk space drops under 100MB or 200 MB (for Windows XP). The following instructions will help you free up the disk space.
1. Click Start and then My Computer.
2. Right click the hard drive icon and then select Properties.
3. Observe how much free space is on the hard drive.
4. To free up hard drive space, click Disk Cleanup and follow the instructions that follow to proceed.
How do I update the driver?
Please visit BenQ online product support (http://Support.BenQ.com) to search for updated sound driver software.
My system is running very slow. How can I improve performance?
System resources are the amount of memory and hard drive space that your Joybook can use and can degrade over time slowing the computer. However, you still can improve the system performance by using the methods below:
• Close all open programs not being used. Use software program that are
absolutely necessary. Try running virus scans and other tools when away from the desk. Closing software program that are not necessary helps window perform more efficiently.
• Prevent background software programs from loading. As software
programs load the small icons on the System Tray, they will be running in the background and each one consumes valuable system resources. You can follow the steps below to prevent application programs from running when Windows launches:
1. Click the Start button and then select Run....
2. Type "msconfig" in the Open field. This will open the system configuration utility.
3. Click the Startup tab and then uncheck any task that is unwanted.
4. Click OK and restart the Joybook.
• Remove programs from the Startup folder. Removing programs from
the Startup folder also helps to prevent programs from running when Windows starts up. To do so, follow the steps below:
1. Right click anywhere in the open area on the Desktop and select New, Folder. Give the folder a name. This folder will be used later.
2. Right click the Start button and then select Open. A folder named Programs will appear in the Start Menu window.
3. Double click the Programs folder and then the Startup folder.
4. Right click any icon in the folder and then select Properties. The information about the icon will appear. this will help you to judge if the program is necessary to be left in the Startup folder.
5. Select unwanted program icons, right click on them and select Cut.
6. Close the open windows to return to the windows desktop.
7. Open the folder created in Step 1.
8. Select the Edit and Paste commands in the folder window. The icons that were cut from the Startup folder are now placed in the folder.
9. Restart the Joybook. The programs removed from the Startup folder will no longer run when Windows starts. However, you can still run them by double clicking their icons in the folder created in step 1.
• Empty the Recycle Bin. You can free up disk space by clearing files you
no longer need from the Recycle Bin. To do so, right-click the Recycle Bin icon on the Desktop and select Empty Recycle Bin.
• Delete temporary files and directories. This will increase hard disk space
and reduce the time Window takes to access the hard drive. It will also help to solve problems associated with spooling print job.
FAQ and troubleshooting36
1. Close all running programs.
2. Click the Start button and select All Programs, Accessories, System Tools, and then Disk Cleanup.
3. Check the types of files you want to delete (temporary files are safe to delete).
4. Click OK.
• Use the Scan Disk and Defragment functions. The Scan Disk function
checks a hard drive for errors, while the Disk Defragment function takes all the scattered bits of program data and groups them back together in the front of the drive.
1. Click the Start button and then select My Computer.
2. Right-click the hard drive’s icon and select Properties.
3. Click the To o l s tab and then the Check Now button.
4. Check all check boxes in the dialog that follows.
5. Click Start, Ye s .
6. Restart the computer. It may take a long time to complete.
To run Disk Defragmentation in Windows XP:
1. Close all running software programs.
2. Right-click the hard drive’s icon and select Properties.
3. Click the To o l s tab and then the Defragment Now button.
4. Click to select a drive and then click the Defragment button. It may take a long time to complete.
If Disk Defragmenter start itself over and over, it means that some hidden background software program is still accessing the hard drive. Restart the computer and try again.
USB devices quit working unexpectedly in Microsoft Windows XP.
This is because USB devices such as camera, scanners. or printer loses its connection and stops working unexpectedly. Please follow the steps below to resolve the problem.
1. Click Start, and right click My Computer.
2. Click Properties and then Hardware.
3. Click Device Manager.
4. Double-click the Universal Serial Bus Controllers branch to expand it.
5. Right-click USB Root Hub, and then click Properties.
6. Click Power Management.
7. Deselect Allow the computer to turn off this device to save power.
8. Repeat steps 5 through 7 for each USB Root hub.
9. Click OK, and then close Device Manager.
Why does the keyboard and/or palm rest get warm?
Typically, the Joybook tends to be slightly warm. The location of the battery is typically underneath the palm rest and as a result, the palm rest gets warm. The location of the processor is typically underneath the keyboard and since heat rises, the keyboard may slightly get warm. There is no need to be concerned. However, since your computer has a thermally controlled fan, when the CPU and/or internal temperature of the notebook reaches a certain temperature level, the fan is turned ON and stays ON until the temperature drops to a pre-defined level.
The U, I, O, P, J, K, L keys on my Joybook are coming up as numbers instead of letters?
The number keys are enabled. Press the Num Lk (Number Lock) key once to disable the number lock function, and the letters will return to normal.
There is no sound coming from the speakers. Check the following:
• The speakers may have been muted. Look at the volume control
(speaker icon) on the Windows Taskbar to see if mute has been set. If so, turn off the mute.
• The speakers may have been turned off. Use the <Fn> + <F7> hotkey
combination to turn them on.
• The volume may have been set too low. Use the <Fn> + <F9> hotkey
combination to increase the volume.
• An earphone or external speakers may be connected to the audio-out
jack, automatically turning off the computer's internal speakers.
CD or DVD does not function.
Please verify the following:
• Joybook is turned on, and the CD or DVD discs are properly inserted in
the center of the disc tray in the optical drive.
• The disc tray is closed.
• The CD or DVD is not bent or badly scratched.
FAQ and troubleshooting 37
• Noise from the optical drive when the disk plays shows that the optical
drive may be deformed, and the computer needs to be repaired. If the disk tray does not open after the Eject button is pressed, insert a pin into the Emergency Eject hole to force the tray out.
DVD movies will not play.
The region code of the DVD inserted must match that of the DVD playback software used. This region code can be set up to five times. If you have not reached this limit, a prompt will appear that will allow you to change the region code of the software to match that of the move. Otherwise, you can only play back DVDs with the same region code as the last DVD played back successfully.
hard drive displayed by the OS will never be the same as its nominated capacity.
I hear noise when connecting an earphone to Joybook.
The instructions below will guide you through the troubleshooting process.
• Connect the earphone to other devices, such as a radio to see if you can
still hear that noise. If the noise persists, the earphone may be out of order.
• If you can hear the noise only when inserting, it is the result of high
instantaneous current. It is a normal phenomenon.
Why is the hard drive capacity displayed by the OS be different from its nominated capacity?
Most users may have discovered that the capacity of a 10GB hard drive will become 9GB when displayed from the OS; and 20GB become 19GB, 40GB become 38GB..., etc. The bigger the capacity, the bigger the difference. It is because hard drive makers and OS developers calculate hard drive capacity in different ways. As a result, the nominated capacity
is different from the exact capacity displayed by the OS.
Calculation of hard drive capacity by drive makers
1GB=1,000MB 1MB=1,000KB 1KB=1,000 bytes
Calculation of hard drive capacity by OS developers
1GB=1,024MB 1MB=1,024KB 1KB=1,024 bytes
Example of a 40GB hard drive:
Calculation by drive makers Calculation by OS developers
40GB=40,000MB =40,000,000KB =40,000,000,000 bytes
40GB=40,960MB =41,943,040KB =42,949,672,960 bytes
Exact capacity of a 40GB hard drive displayed in the OS:
40,000,000,000÷1024÷1024÷1024=37.2529 (GB).
Furthermore, when you partition a hard drive, the system will reserve some space on the drive for system files. Therefore, the total capacity of a
How can I reduce the wearing of the screen spindle when I open the screen?
We suggest that you open and close your screen gently and slowly with both hands. Apply force evenly on both hands to reduce spindle wearing and prevent deformation or breaking of spindle due to uneven force application.
What should I do if a program in Windows freezes?
If your system freezes, press <Ctrl> + <Alt> + <Delete> keys simultaneously, click Applications under Windows Task Manager, and then right-click on the application that freezes and click End Task.
Why is my Joybook running so hot? Is it normal?
Yes. Because all the hardware is in such cramped quarters, it tends to get hot. You should avoid using your Joybook on blankets, bed, or other materials that keeps the heat in.
Why does my Joybook seem to turn off itself after a certain period of inactivity?
This is the default setting of Joybook to conserve battery power. Joybooks are configured to use the power saving feature. You can go to Control Panel, Performance and Maintenance, and Power Options in Windows to adjust the setting manually.
FAQ and troubleshooting38
Should I drain the battery of my Joybook every time before charging to retain its capacity?
No. Your Joybook comes with an Lithium-Ion (Li-Ion) battery pack. This is one of the newest cell types available. It is also the lightest battery type currently available on a commercial basis and can provide more power than other main cell types. There are no known problems of memory effect with this battery type and it is the easiest battery type to care for.

Display

There is nothing visible on the screen.
Check the power indicator.
• If it is not lit up, no power is being supplied to Joybook. Connect the AC
adapter and restart Joybook.
• If it is lit up in amber, Joybook has entered sleep mode in order to
conserve power. Simply pressing the power button or any key should return Joybook to normal operating mode.
• If it is lit up in blue, Joybook is being supplied normally with power.
There are two possible causes for the problem.
• The screen's brightness may be set too low. Use the <Fn> +
<F5> hotkey combination to increase the brightness.
• The display mode may be set to use an external display. Use the
<Fn> + <F3> hotkey combination to switch the display mode to use Joybook's own LCD panel or to use simultaneous display.
When I connect the Joybook to an external monitor, the display is abnormal.
The instructions below will guide you through the troubleshooting process.
• Use the <Fn> + <F3> function key combination to set external video
signal enabled.
• Refer to the user's manual of the external monitor to check the settings.
• Connect the cable to the Joybook and reboot the system. If there is no
display on the external monitor after system reboot, connect Joybook to a standard VGA monitor and wait until you can see things properly on that VGA monitor. Then connect the target display to Joybook again.
• Check if you have connected devices to both the S-Video and VGA
output on the Joybook. If yes, disconnect the device connected to the S­Video output on the Joybook to enable normal signal output from the VGA output. In general, if you have connected devices to both S-Video and VGA output on the Joybook, the S-Video output will be selected in first priority.
How can I judge if my LCD panel is out of order and what should I do if it happens?
If your Joybook cannot display images at the default resolution, please visit the BenQ website to download and update the latest Joybook display drivers.
Contact your BenQ dealer if either of the following phenomena occurs:
• The screen shakes when the system started up normally.
• Fonts displayed on the screen are unclear and strange codes appear.
• There is no display when the hard drive is running normally.
• Colors on the screen are strange and turn into white.
• Vertical or horizontal lines appear on the screen.
• When playing back a media file using Windows Media Player, the frame
speed is abnormal.
• The sound changes while the screen remains the same when playing
games.
Why do I get black and white picture (or horizontal lines) when I connect my Joybook to the TV?
It is most likely that the signal from Joybook is not compatible with your TV. For details about TV format selections, refer to "Adjusting TV format selections manually" on page 29.
FAQ and troubleshooting 39

Information on cleaning and battery maintenance

Battery maintenance

1. Fully charge/discharge battery up to 4 cycles before achieving full capacity of a new battery.
2. Fully discharge and then fully charge the battery every two to three weeks for battery conditions.
3. Remove from the device and stored in a cool, dry, clean place if the battery will not be in use for a month or longer and recharge the battery after a storage period.
4. Do not short-circuit. A short-circuit may cause severe damage to the battery.
5. Do not drop, hit or otherwise abuse the battery as this may result in the exposure of the cell contents, which are corrosive.
6. Do not expose the battery to moisture or rain.
7. Keep battery away from fire or other sources of extreme heat. Do not incinerate. Exposure of battery to extreme heat may result in an explosion.
8. Do not use AC adapters other than the one provided with the Joybook.
9. Do not place the battery within reach of children.
10.Follow the local laws governing the disposal of batteries. As far as possible, submit used batteries to be recycled.
11.Use of improper batteries, or attempting to disassemble a battery, may result in explosions. Follow vendor recommendations in using batteries of the identical or equivalent type as replacements for worn­out batteries.

Cleaning your Joybook

When cleaning Joybook, follow these steps:
1. Turn off Joybook, disconnect the AC adapter, and remove the battery.
2. Use a damp cloth to wipe the outer surface of the computer. Do not apply liquid or spray cleaners directly on the Joybook.
3. Do not use cleaners containing alcohol or acetone. Instead, use cleaning fluids specially formulated for LCD screens.
Information on cleaning and battery maintenance40

Service and support

BenQ Joybook Global Online Service

Welcome to BenQ Joybook Global Online Service (http://Support.BenQ.com). In order to ensure you an enjoyable experience with your Joybook, the following supports are provided so you can get assisted whenever and wherever you are.
• Warranty: Global warranty information of your Joybook product. For
local warranty information, please refer to the local warranty documentation in the package.
• Download Center: Drivers, documentations and additional software for
keeping your Joybook up-to-date.
• FAQ: Contains answers to frequently asked questions about Joybook as
well as additional tips.
• Contact Center: Here you can directly contact BenQ Customer Service
for answers and advice to your questions. You can also obtain the information about the BenQ service stations in your country.

Joybook online registration

Register now to get free product news and latest information about BenQ! To register, follow the steps below:
1. Refer to the illustration below to locate the 24-digit product serial number on the bottom side of your Joybook and write it down.
Serial number
2. Connect to http://BenQ.com/service.
3. Click Register Now to begin with registration and follow the instructions on the screen to proceed.
Service and support 41

Appendix

General safety information

When setting up or operating Joybook, please pay special attention to the following:
1. Keep this manual in a safe place for easy reference when needed.
2. Make sure to follow all instructions and warnings related to the system.
3. Place Joybook on stable, level surface, and ensure that the ventilation holes are not obstructed.
4. Do not expose Joybook to rain or excess humidity, and keep it away from liquids (such as beverages, faucets, and so on).
5. Do not expose Joybook to direct sunlight, and keep it away from sources of heat (such as radiators, space heaters, stoves, and so on).
6. Do not expose Joybook to heavy impacts or strong vibrations. When closing the computer, do not use excessive force.
7. Do not place Joybook in environments where the temperature is below
0°C or above 50°C.
8. Do not use Joybook in environments where the temperature is below
5°C or above 35°C. Otherwise the system performance will be
adversely affected.
9. Do not place the computer in the area of strong magnetic fields.
10.Use an appropriate electrical outlet, and make sure that no heavy objects are placed on the AC adapter or power cord.
11.The AC adapter is a high-voltage component. Do not attempt to repair it on your own. If it becomes damaged, please contact an authorized BenQ distributor or service center.
12.Make sure that the modem port is used only with a regular analog phone line. Do not connect a digital phone line to the modem port, as this will cause damage to the modem.

Safety information about the battery

Caution texts concerning lithium batteries

Caution: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer’s instructions.

Safety information about the AC adapter

• Use only the AC adapter supplied with your computer. Use of another
type of AC adapter will result in malfunction and/or danger.
• Do not use the adapter in a high moisture environment. Never touch
the adapter when your hands or feet are wet.
• Allow adequate ventilation around the adapter when using it to operate
the device or charge the battery. Do not cover the AC adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case.
• Connect the adapter to a proper power source. The voltage
requirements are found on the product case and/or packaging.
• Do not use the adapter if the cord becomes damaged.
• Do not attempt to service the unit. There are no service parts inside.
Replace the unit if it is damaged or exposed to excess moisture.
Appendix42

Safety information about the modem

Caution

• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using the telephone function (other than a cordless type) during
an electrical storm. There may be a remote risk of electric shock from lightning.
• Do not use the telephone function to report a gas leak in the vicinity of
the leak.
• Do not use this product near water, for example near a bathtub, wash
bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Disposal of Waste Electrical and Electronic Equipment by users in private households in the European Union.
This symbol on the product or on the packaging indicates that this can not be disposed of as household waste. You must dispose of your waste equipment by handing it over to the applicable take-back scheme for the recycling of electrical and electronic equipment. For more information about recycling of this equipment, please contact your city office, the shop where you purchased the equipment or your household waste disposal service. The recycling of materials will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and environment.

Declaration of Conformity

For the following equipment:
Typ e o f Equipm e n t:
Notebook PC
Brand name or mark:
BenQ
Model designation(s)/Model no(s):
DHT300; Joybook T31 Series
Company name, address, telephone & fax no.
Name: BenQ Europe B.V.
Ekkersrijt 4130, 5692 DC Son Address:
The Netherlands
TEL/Fax: +31 (499) 750 500 /+31 (499) 750-599
is herewith confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating Electromagnetic Compatibility (89/336/EEC) and Low Voltage Directive (73/23/EEC) and R&TTE Directive (99/05/EEC).
For the evaluation regarding the electromagnetic compatibility, the following standards were applied:
EN 55022:1998+A1:2000+A2:2003 Class B
EN 61000-3-2:2000
EN 61000-3-3:1995/A1:2001
EN 55024:1998/A1:2001/A2:2003
IEC 60950-1 and/or EN60950-1, First Edition
EN 301489-1 V1.4.1:2002
EN 301489-17 V1.2.1:2002
ETSI EN 300328 (V1.5.1:2004-03)
ETSI EN 301893 (V1.2.3:2003-08)
Appendix 43
<Memo>
Appendix44
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