WIPC411FHD
FULL HD WIRELESS IP CAMERA
WITH PAN AND TILT
V1.0
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User Manual
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User Manual
© Copyright 2016 All rights reserved. Ver1.0
No part of this document may be reproduced, republished, or retransmitted in any
form or by any means whatsoever, whether electronically or mechanically, including,
but not limited to, by way of photocopying, recording, information recording, or
through retrieval systems without the express written permission. We reserve the right
to revise this document at any time without the obligation to notify any person
and/or entity. All other company or product names mentioned are used for
identification purposes only and may be trademarks of their respective owners.
LIMITATION OF LIABILITY AND DAMAGES
THE PRODUCT AND THE SOFTWARES WITHIN ARE PROVIDED "AS IS," BASIS. THE
MANUFACTURER AND MANUFACTURER’S RESELLERS (COLLECTIVELY REFERRED TO AS
“THE SELLERS”) DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTIES
ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF
TRADE. IN NO EVENT WILL THE SELLERS BE LIABLE FOR DAMAGES OR LOSS, INCLUDING
BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL WILLFUL, PUNITIVE, INCIDENTAL,
EXEMPLARY, OR CONSEQUENTIAL, DAMAGES, DAMAGES FOR LOSS OF BUSINESS
PROFITS, OR DAMAGES FOR LOSS OF BUSINESS OF ANY CUSTOMER OR ANY THIRD
PARTY ARISING OUT OF THE USE OR THE INABILITY TO USE THE PRODUCT OR THE
SOFTWARES, INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM DEFECTS IN THE
PRODUCT OR SOFTWARE OR DOCUMENTATION, OR LOSS OR INACCURACY OF DATA
OF ANY KIND, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY,
EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PRODUCT OR ITS
SOFTWARE IS ASSUMED BY CUSTOMER. BECAUSE SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABLITY FOR DAMAGES, THE ABOV E LIMITATION MAY
NOT APPLY TO THE PARTIES. IN NO EVENT WILL THE SELLERS’ TOTAL CUMULATIVE
LIABILITY OF EACH AND EVERY KIND IN RELATION TO THE PRODUCT OR ITS SOFTWARE
EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE PRODUCT.
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Table of Contents
About the Product ................................................................................................................... 5
Function and Features ............................................................................................................ 6
Appearance and Interface .................................................................................................... 7
Appearance............................................................................................................................... 7
Interfaces of the WIPC411FHD ................................................................................................ 7
LAN Port LED Behaviors ............................................................................................................. 8
Surveillance Basics .................................................................................................................. 8
The Setup..................................................................................................................................... 8
What you have to Prepare First .............................................................................................. 8
Viewing the IP Camera ......................................................................................................... 10
Viewing the IP Camera using IP Cam App ........................................................................ 10
Viewing the IP Camera from Your HOME PC ..................................................................... 11
Viewing the IP Camera REMOTELY from a PC ................................................................... 12
The Web User Interface ......................................................................................................... 14
View ........................................................................................................................................... 15
Media ......................................................................................................................................... 16
Network ..................................................................................................................................... 19
Alarm .......................................................................................................................................... 22
Advanced ................................................................................................................................. 24
System ........................................................................................................................................ 28
Configuring Other Settings ................................................................................................... 31
Android and iPhone Mobile Application Set Up ............................................................... 31
Mobile Phone Browsing .......................................................................................................... 32
Using Web Browsers to View the Monitored Area ............................................................. 32
Port Forwarding ........................................................................................................................ 33
DDNS .......................................................................................................................................... 35
Multiple Device Monitor System (MDMS) ............................................................................ 37
Adding the Web UI to your IE’s Compatibility View List ................................................... 38
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About the Product
The IP Camera combines a high quality digital video camera with network
connectivity and a powerful web server to bring clear videos to your mobile
phone/desktop from anywhere on your local network or over the Internet.
Your IP Camera package should contain the following items. If any of the listed items
are missing, please contact your reseller from where you purchased the camera for
assistance.
The Package includes:
WIPC411FHD
5V Power Adapter
Easy Start Guide
LAN Cable
Wireless Antenna
Mounting Bracket
User Manual
Warranty Policy
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Function and Features
High-definition surveillance quality, device features, overall performance —
enhanced and made absolute. The Aztech WIPC411FHD Full HD Wireless IP Camera
with Pan and Tilt now provides higher resolution rates — including better horizontal
and vertical viewing angles — to provide you with the perfect monitoring experience
you can easily access anytime, anywhere.
Use Wi-Fi or Ethernet Connectivity. To provide more surveillance location options,
the Aztech WIPC411FHD provides (a) an Ethernet connection option for wired
connectivity, and (b) a wireless option that allows you to place the IP Camera
anywhere within your router’s wireless coverage.
Full High-Definition Surveillance Quality Made Even Better. With the Aztech
WIPC411FHD, enjoy 1080P HD surveillance quality, including optional image
captures which will excellently comply with whatever your home’s monitoring
needs are.
Pan/Tilt/Zoom Feature with Enhanced Components for Better Viewing.
Empowering you further with a complete area surveillance experience, the
WIPC411FHD is also equipped with a 355° horizontal pan, a 120° vertical tilt, and
3 x digital zoom features for more camera control. It also sports improved 85°
Angle of View (AoV) to ensure an effective surveillance area range.
Remote Accessibility Anytime and Anywhere. Complemented by the Aztech IP
Cam App for smartphone / tablets, the WIPC411FHD offers constant camera
accessibility anytime or anywhere through your smartphone or tablet with an
active 4G / 3G / Wi-Fi connection. You can now record HD real time surveillance
videos using your device’s local storage, and view up to four (4) IP Camera
surveillance areas simultaneously. On the other hand, the Multiple Device
Monitoring System (MDMS) is provided for desktop accessibility.
Dual Audio Feature for Area Intercommunication. As an added feature, the
WIPC411FHD allows you to communicate with people on the monitored area. It
sports a built-in microphone and speaker that can both send and receive audios
sent from the Aztech IP Cam app, or through a desktop with an external
microphone and an MDMS installed.
Easy to Setup and Use. Aztech WIPC411FHD, involves a simplified 3-step setup in
setting up the surveillance with your smartphones, a feature made possible
through the Aztech IP Cam app downloadable from Apple App Store and
Google Play.
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Appearance and Interface
Appearance
Interfaces of the WIPC411FHD
1. 5V DC Power Input. Allows you to connect the Power Adapter. Its output
should be 5V in as seen on its specifications.
2. WPS Button. Press this button for 2 seconds to enable the WPS connectivity of
the WIPC411FHD to a wireless router that has a WPS feature. You may have to
browse your router’s instruction manual to know how many seconds it has to
be pressed for a successful WPS pairing.
3. Ethernet Port: The WIPC411FHD uses a Self-adaptive Ethernet port. The
camera is capable of connecting to all kinds of network devices such as hub,
router, switch, etc.
4. SD Card Slot. Capable of supporting a 128GB SD/TF card for storing the alarm
video, pictures, timing snapshot and recording;
5. External Mic. Audio input socket is designed for connecting external
microphone or line-in audio signal. Please refer to 7.1.2 and select right
settings.
6. External Speaker. Audio output socket is for line-out audio player, such as
headphones, speakers, etc.
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LAN Port LED Behaviors
Surveillance Basics
The Setup
As seen on the diagram above, the WIPC411FHD is required to have an active
internet connection. Hence, IP camera to a router with an active internet
connection is needed. You can do this in two (2) ways:
a. Use wired connection. Connect your WIPC411FHD to your router’s
Ethernet port using an Ethernet cable.
b. Use Wi-Fi Protected Setup (WPS). If your router has a Wi-Fi Protected
Setup (WPS) feature, simply press the WPS button of your WIPC411FHD for
two (2) seconds, and then press the WPS button of your router as
indicated in its respective user manual.
What you have to Prepare First
In accessing or viewing an IP Camera’s surveillance area, as long as the
devices you would be using (e.g. smartphone, laptop, including the
WIPC411FHD that you have in your home) have an active internet connection –
regardless of where each device is connected to – viewing the IP camera’s is
possible.
LABEL
STATE
DESCRIPTION
LED 1
Blinking
OFF
Actively transmitting/receiving data.
Device is not connected to the network.
LED 2
Steady
OFF
A LAN Cable is connected to the LAN port.
There is no LAN cable connected to the LAN Port.
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Different requirements are needed depending on how (and from where) you
want to access your IP Camera.
1. The Desktop/PC and IP Camera are at HOME. If you want to use a
desktop/PC at home to visit your IP Camera, you need to make sure that
both devices are connected to the same router (wired or wirelessly). This is
to ensure that both devices would be having the same IP range.
NOTE: If you have configured your IP camera’s IP address, it is advised to
either (1) configure the IP address of your camera or (2) reset it to its factory
default. Please press the RESET button located at the bottom of the IP
camera for 10 seconds.
2. The Desktop/PC is OUTSIDE OR AT THE OFFICE and the IP Camera is at HOME.
To remotely visit the IP camera that you have at HOME from the OFFICE or
OUTSIDE, please ensure the following and/or that you do the following:
Ensure that you can view the IP Camera on a desktop/pc that you
have at home.
Configuring your HOME router’s Port Forward settings for your IP
Camera. For Aztech routers, you may refer to the Port Forwarding
section of this user manual and/or download the Port Forwarding
Instructions using this LINK. This is ESSENTIAL since the PC that you have
at the OFFICE would be accessing your IP Camera through your HOME
ROUTER.
NOTE: If you do not configure the port forwarding settings of your
HOME router, you would not be able to view the IP Camera via a
Desktop/PC from your OFFICE or OUTSIDE.
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3. Smartphones / Tablets at HOME or OUTSIDE. As long as your
smartphones/tablets have a 4G/3G/Wi-Fi connection, you can easily view
your IP camera through the Aztech IP Cam (for Apple) and Aztech IP Cam
2 (for Android) applications downloadable from Appstore and Google
Play.
Viewing the IP Camera
Viewing the IP Camera using IP Cam App
1. Download, install, and launch the Aztech IP Cam App 2 at Google Play Store
or iTunes/AppStore. You may scan the QR Code found at the Packaging Box
to automatically search for the app.
2. Tap to begin adding camera. On the next page, tap Add manually
button at the bottom of the screen.
3. You may use the Scan button to scan the UID found at the bottom label of
the camera, Search to scan for connected camera(s), or manually enter the
information needed.
NOTE: This 20-digit information is found at the
bottom label of your Camera. The UID is unique for
every device.
4. Enter your camera’s Security Code (password).
NOTE: The default Security Code for all Cameras is admin. This can be
changed (and is highly recommended to be changed) later on.
5. Enter / assign a name for your camera (e.g. Cherry’s camera) the press OK
to apply changes. You may now start viewing your WIPC411FHD’s monitored
area.
NOTES:
You may register up to eight (8) cameras on the app.
You may simultaneously view four cameras and change the cameras
available for simultaneously viewing.
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Viewing the IP Camera from Your HOME PC
As provided on the How to View the IP Camera section, If you want to use a
desktop/PC at home to visit your IP Camera, you need to make sure that both
devices are connected to your HOME router (wired or wirelessly). This is to ensure
that both devices would be having the same IP range.
Do take note that, by default, upon connecting your IP camera to your HOME
router, it will automatically have an IP address assigned from your HOME router.
Before proceeding It is important to ensure the following things first:
Your IP Camera and Desktop/PC must be connected to your HOME router
and should NOT have a static IP address configured. If any of the devices
HAVE a static IP address configured, you would not be able to view or
access your IP Camera.
For IP Cameras with a configured IP address, a factory reset is strongly
suggested. Simply press the RESET button of your IP Camera for 10
SECONDS to reset the device to its factory defaults.
To start viewing the IP Camera from your HOME PC:
1. Run the WIPC411FHD Utility on your HOME PC downloadable from the Aztech
Support Site (www.aztech.com/support).
NOTE: If a firewall is enabled in your PC, a popup window will ask for your
confirmation if you would be blocking or allowing the software to run. Click
Allow to proceed.
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2. On the utility, click the Find button, and then select the IP Camera on the
Equipments list to set the IP Camera’s IP address. The Equipments list will list
down all the connected IP cameras to your router.
NOTE: If your IP camera has a static IP address, it would not be detected by
the Utility.
3. Click the Open button beside the Internal Access field, and you will
automatically be redirected to the Web User Interface of your WIPC411FHD.
Viewing the IP Camera REMOTELY from a PC
If you want to remotely view your HOME IP Camera OUTSIDE or from the OFFICE,
you can use the WIPC411FHD Utility to get the DDNS Link or the External Access
Link.
NOTE : For the external access address / DDNS Link to work, a successful port
forwarding setup for your HOME IP CAMERA (or for each IP Camera that you
have at home) on your HOME ROUTER is needed. You may refer to the Port
Forwarding section of this user manual for more detailed instructions.
To access the HOME IP CAMERA remotely, on the WIPC411FHD Utility:
a. Select the camera that you want to access remotely on the Equipments list.
b. Click the Get button (beside the External Access field).
c. On the Validate Authentication window, enter admin as its username and
password.
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d. Copy the URL generated on the External Access field. This link would allow
you to access your HOME IP camera outside or from your OFFICE as long as
the devices that you would use (e.g. laptop, smartphone) have a
4G/3G/Wi-Fi connection.
NOTES:
You may also do steps a to d on your other IP cameras to get each IP
camera’s External Address / DDNS Link.
IMPORTANT : THE EXTERNAL ACCESS LINK WOULD NOT WORK LOCALLY.
This means that you would not be able to view the IP camera if you
are connected to the HOME ROUTER’s Wireless network using the
external access link.
e. On your web browser, enter / paste the External Access field content on the
address bar. You would then be redirected to the web user interface of your
IP camera.
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The Web User Interface
The Web User Interface will allow you to view its surveillance area and configure your
IP Camera’s video settings, motion detection, record videos, capture image
snapshots, and a whole lot more.
NOTE:
Internet Explorer users (especially if you are using Windows 7 and lower
versions) are strongly advised to add the Aztech WIPC411FHD’s web user
interface to its Compatibility Viewing list.
Ensure to update your web browsers. For Google Chrome, Safari, Mozilla
Firefox, and Internet Explorer 11 / Win 8, there is no need to install ActiveX.
However, Mozilla Firefox requires the latest Adobe Flash player installed.
For Safari users, since QuickTime is the default software, on the Applications >
Utilities, start the Command line / Terminal program and type in: qtdefaults
write TransportSettings HTTP 8081
The Web User Interface is comprised of the following important areas:
1. Main Menu. Located at the top of the web user interface. The main menu
includes the View, Media, Network, Alarm, Advanced and System.
2. Sub Menu. Located at the right hand side of the screen, the submenu’s
content varies per selected main menu
3. Content. May vary for each page / menu selected (e.g. for Video menu, this
contains the surveillance video and its controls).
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View
Provides a real time view of the area being monitored including pan/tilt, viewing
resolution and control, including an attached SD Card’s accessibility.
1. Resolution. Allows you to change the current viewing resolution of the viewing
area. This can be useful if you are viewing your IP camera remotely to save
bandwidth and/or data usage.
2. SD Card. Redirects you to a new window which displays and allows you to
access the contents of an SD Card attached to your IP Camera.
Before accessing the SD Card’s contents, however, please ensure the
following:
That the SD Card has been inserted before turning ON the camera.
That the SD Card has been inserted properly – the metal contacts must
face up
3. Controls. Allows you to control your IP Camera’s Pan / Tilt function. The
allows you to perform pan and tilt cruising wherein the camera will
maximize the pan and tilt.
4. Set and Call. Set allows you to save the camera’s surveillance position. This
can then be used by the Call function which allows you to immediately revert
back to the position saved in Set function.
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Media
Allows you to configure the media settings of video, audio, and image properties
such as an image’s brightness and contrast,
A. Video
Allows you to configure the frequency used, including the resolution settings of
all streams including screen captures, and the modification of time and camera
name stamp settings.
Resolution. Use 1920x1080 Resolution with the Bit Rate as 2048 kbps and
Frame Rate is up to 30 fps. The higher the resolution or quality of the
picture, the higher bit rate requirement and bandwidth consumption will
be. A high bit rate allows the generation of higher image qualities.
NOTE : In setting the frame rate, bandwidth must be taken into
consideration. With a low bandwidth, a high frame rate would result into
uneven results. With limited bandwidths, it is suggested to set the frame
rate to 15fps. High bandwidth limits can set the frame rates to its highest
setting.
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Overlay Options. Through this setting, you can add the Time and Camera
Name to the images captured by your IP Camera. You can also assign a
camera name for your WIPC411FHD camera as preferred.
B. Audio
Allows you to configure the volume for both input and output, enable and
disable speakers, and even modify the audio capture and audio type method
used in all streams.
Audio Options. Allows you to define values for input and output volumes
(with 100 being the highest value). This also allows you to enable or
disable the Built in speaker feature of your IP Camera.
First / Second / Third Streams. Allows you to enable or disable the audio
capture function, and select the audio type which best suits the
bandwidth used by each stream.
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C. Image. Allows you to configure the IR and LED settings, its night mode,
including the brightness and contrast of your IP Camera
Live Camera Feed. Provides live camera preview which you can easily refer
to upon adjusting the settings.
Color Adjustment. Allows you to adjust brightness, saturation, and contrast,
by either sliding the glide bars of the corresponding setting, or by entering
the value that you wish on the corresponding setting.
Image Display Adjustment. Allows you to set the monitored area’s vide view
into Mirror or Flip.
IR LED Control and Night vision mode. Allows you to enable or disable IP
Camera features which are useful in either night time or insufficiently lighted
areas. These are suggested to be set to AUTO and turned ON at all times.
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Network
Allows you to configure the LAN Settings, Port Settings, WiFi Setting, including the
remote accessibility settings of your IP Camera.
A. Network. Allows you to configure the LAN Settings and port settings of your
router.
LAN Settings. The default LAN settings are set to Dynamic, with its DNS
Configuration type set to DHCP. This area allows you to configure how
the IP Camera will have an IP address. You may set this to static if you
wish to assign a specific IP address to your IP Camera.
Port Settings. Allows you to specify a port the IP Camera will use in
transferring the data going to the web server.
B. WiFi. Allows you to configure the wireless settings of your IP Camera (e.g.
where it will connect to wirelessly.
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You can click the “Search” button, and it will show you a list of WIFI networks
detected. By selecting one SSID, all data fields will be filled up automatically
(e.g. SSID, encryption algorithm etc.). All you have to do is to enter the
wireless password in the Key and the Re-Type Key field correctly. Click the
Check button to check if the parameters entered are correct. You may then
click the Apply button to apply the settings.
Note: Before you set up wireless parameters, ensure that the device is
connected to the Internet. After connecting successfully, reboot the device
for the wireless settings to take effect. Upon rebooting the device, it will take
30 seconds before the camera will automatically pan and tilt by itself.
Another (2) minutes is needed for the camera to successfully establish a
wireless connection to the router.
C. Remote Access Setting. Allows you to configure the manufacturer or the third
party DDNS settings of your IP Camera. You may also configure the UPnP Port
Forwarding settings of your IP camera, and/or perform WAN IP Test if needed.
Manufacturer’s DDNS and Third Party Dynamic DNS. Please refer to the
DDNS contents of this User Manual.
UPNP. UPNP stands for universal plug and play. If you enabled UPNP,
once the IP camera is connected into the LAN, it will communicate with
the router of the LAN. It will request the router to open a port to forward
its own port.
NOTE : Before using UPNP function, please ensure that the router’s UPNP
has also been enabled. It is also important to know that some routers do
not support a UPNP feature. If it does not have the said feature, it is
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suggested to set a Port Forwarding Function on your router.
Internet IP Address (WAN IP Test). Click the “Show” button, it will show
you another page displaying the WAN IP address when it is connected
to the Internet.
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Alarm
A. Motion Detection Setting. Allows you to monitor movements made on the
monitored area. Four area frames can be enabled/disabled, managed,
resized, and distributed across the monitored area window. Movements
detected within each window would be able to trigger an alarm. Detection
sensitivity settings for each corresponding area window can also be
configured in this area.
B. Sound Alarm. Allows you to enable or disable the Sound Alarm feature and
configure the Sensitivity settings of your IP Camera’s sound alarm.
C. Alarm. Allows you to set how the IP Camera will respond when the alarm is
triggered. You can set it to any of the responses enumerated below:
Snapshot a live picture of the monitored area on the SD card.
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Record a 30-second video on the SD card (including a 5-second
duration video before the alarm was triggered).
Send the recorded video / live picture on the SD card to the FTP server.
You may have to enable “Save the video/picture on TF/SD card”
function, and ensure that an SD card is inserted in your camera first.
Enable external alarm function and set the time.
Send alarm info to the alarm server / email account.
D. Schedule. Allows you to configure and set the day(s) wherein the IP Camera
will trigger the alarm.
0 - 23 denotes standard format of time (24 hour clock)
Left box indicates first 30 minutes / half hour ( 00:01 – 00:30)
Right box indicates last 30 minutes / half hour (00:31-01:00)
Example below: Alarm set is Monday, Wednesday, Friday at 3PM to 6:00PM
NOTE: Please configure
your IP Camera’s System
Time first before utilizing
the alarm feature.
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Advanced
A. User. Allows you to configure the user name and password of the three IP
camera viewing account levels : Admin, User, and Guest.
The Admin account has the highest authority and can perform all possible
changes on the IP Camera’s settings. This is the account we are currently
using now.
The User account can only monitor the surveillance area and perform
pan/tilt/cruise/set/call functions. This account does not have any
authority to change your IP Camera’s settings.
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The Guest account can only monitor the surveillance area without any
pan / tilt / cruise control. This account does not have any authority to
change your IP Camera’s settings.
B. Auto Capture Setting Allows you to configure the Auto image capture
settings of your IP Camera. By ticking the “Save Images To the TF/SD card”
checkbox, the IP Camera will take a snapshot of the monitored area using
the interval declared on the TF/SD Card field (e.g. every 60 seconds) using
the days and hours configured on the timeframe. This also applies to the FTP
interval area.
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C. FTP Setting. In order to use FTP function, you should first set a valid username
and password of your FTP Server. Storage and the authority to write and
create sub-category into it is also required for the FTP Auto Capture Setting to
work.
D. E-mail Setting. Allows you to configure the email settings which will be used if
the alarm response is set to email alarm / notifications. Before setting these
parameters, please refer to the settings of your Outlook email. Do take note
that the fields must be filled up correctly for the E-mail notification to work.
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E. Schedule Recording. Allows you to configure the recording settings of each
stream, including the recording properties such as its duration, and the days,
and selected hours/minutes wherein video will be recorded.
F. Terminal. Allows you to configure the number of cruise laps your camera
would make upon pressing the cruise buttons , and even modify
your IP Camera’s pan/tilt/zoom speed.
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System
A. Device Information Checking. Displays your IP Camera’s basic device
properties such as its current connection status, its MAC address, the Subnet
Mask and its default gateway, the primary and secondary DNS, the running
duration time, and the SD Card status.
NOTE : The device supports a maximum of 128GB SD card. Please format the
SD card to FAT32 before using the card on Camera. Please check if the SD
Card matches the camera or not before purchasing the SD Card.
B. Time Settings. Allows you to identify the NTP Server the IP Camera will synch
with. There are three options in setting your IP Camera’s time and date: (1)
manually, (2) keeping the same time and date settings of your computer,
and (3) is getting it from the NTP server.
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C. Initialize. Allows you to perform soft reboot, soft factory default reset, backup
your IP camera’s current configuration, restore configurations using a backup
file, and even perform firmware upgrade.
Reboot. Allows you to restart the device. The device reboot will take less
than five minutes to complete.
Restore Factory Default. Allows you to restart the IP Camera using all of the
default settings it has. By clicking the Confirm button, all changes made
on the IP camera will be replaced by its default settings.
Backup Settings Data. Allows you to backup all present settings in your IP
Camera.
Restore Settings Data. Allows you to use the previously saved backup file
that you saved. Simply click the browse button, locate the backup file,
and click confirm.
Firmware Upgrade. Allows you to upgrade the current firmware of your IP
Camera. Simply click the browse button, locate the firmware file, and
click confirm. After the upgrade, the IP Camera will restart with the
upgraded firmware loaded.
NOTE: It is important to ONLY use firmware OFFICIALLY RELEASED by
Aztech. These can be downloaded from the Aztech Support Site
(www.aztech.com/support).
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D. System Log. Displays the current activities made in your IP Camera, such as
logins and logouts of various devices, and other device oriented activities.
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Configuring Other Settings
Android and iPhone Mobile Application Set Up
1. Download and Install Aztech IP Cam 2 app at Google Play Store or the
Aztech IP Cam app on iTunes/AppStore. You may scan the QR Code found at
the Packaging Box to automatically search for the app.
2. Tap the icon to begin adding a camera.
3. On the next page, tap the Add manually button at the bottom of the screen.
4. Scan, Search, or Manually Enter the UID. This information is found at the
bottom label of the Camera. You may scan the UID’s QR Code or Search the
Camera from the Local Area Network. The UID is unique for every device.
5. Enter the Security Code/Password. The Default Password is admin. You may
also assign your preferred camera name. Once done, tap OK to view the
Camera.
6. You may also edit the Camera’s Settings. On the main page, tap the icon
then press the Edit Camera icon .
7. On the Advanced Setting section, tap on the Advanced button to change
the Security Code, Video Setting and Wi-Fi Setting.
NOTE: It is highly recommended to change the Security Code (camera
password) during Initial Set Up
8. Tap on Modify Security Code, type the Old Password then Enter the New
Password and retype it again on the Confirm password field.
9. To connect your camera via wireless, on the Advanced Setting > Wi-Fi Setting
section, tap the Manage Wi-Fi Networks button.
10. Select the Wireless network you want to connect your camera to on the drop
down list provided. Enter its corresponding wireless password, then press OK
to confirm.
11. After a successful connection, you may now disconnect the LAN Cable from
your camera and do a power reboot on the device.
NOTE : For screenshot details please refer to Easy Start Guide copy included in
the Package. Please note that a maximum of eight (8) IP Cameras can be
added in the Aztech IP Cam app and a maximum of four (4) cameras can
be viewed simultaneously.
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Mobile Phone Browsing
After connecting to the network, you can view the IP Camera’s monitored area
through its mobile phone. The device will then send MJPEG picture to the mobile
phone, using the image resolution preferred (mentioned on Chapter 7.1.1).
Viewing ways are found below:
1） http://IP:Port/mobile.html, for example:
http://58.61.54.177:1025/mobile.html
http://test.3322.org:1025/mobile.html
Smartphone (like iPhone and Android etc.) can use this Mode to visit the IP
Camera. If your device is unable to visit the IP Camera, you have to
download and use an opera mobile browser.
2） http://IP:Port, for example:
http://58.61.54.177:1025
http://test.3322.org:1025
Only iPhone can use this mode to visit.
Using Web Browsers to View the Monitored Area
• Ensure to update and/or use the latest version of your web browsers. For Google
Chrome, Safari, Mozilla Firefox, and Internet Explorer 11 / Win 8, there is no need
to install ActiveX. However, Mozilla Firefox requires the latest Adobe Flash player
installed.
• For Safari users, since QuickTime is the default software, on the Applications >
Utilities, start the Command line / Terminal program and type in:
qtdefaults write TransportSettings HTTP 8081
You can now open this in Safari to view the camera. If you can’t view the IP
Camera from safari, please try http://ip:port/mobile.html .
NOTE: If your Safari browser prompts you that it encountered a missing
Quicktime Plugin, you may refer to apple’s support page for more details:
https://support.apple.com/en-sg/HT205081
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Port Forwarding
This section provides procedure in setting the Port Forwarding Function of your router.
Please take note that the IP Camera must be connected to the Router and the
Internet Connection is up. After it has been configured successfully, user may now be
able to access the IP Camera remotely using another computer.
1. Ensure that your PC at HOME can visit your IP Camera at home. Before your
home IP camera can be viewed remotely (e.g. from your office laptop) the
IP Camera must first have a WAN configuration. You can set a Port
Forwarding procedure on the Router you have at home (where your IP
camera is connected) to do this.
2. Open the Router Setting interface of your router. Do take note that the User
Interface (UI) for various routers will and/or may vary. You may have to refer
to your router’s user manual to finish this part.
3. For most routers, the Port Forwarding option can be found under Setting /
Port Forwarding page
4. Enter the port number (default is 8081) and IP address (e.g. 192.168.2.107) of
your IP Camera.
5. Enter the same IP address (e.g. 192.168.2.107), but this time, use its RTMP port
number (default is 1935) as its port number.
NOTE: It is IMPORTANT to port forward the same IP address twice
(for the default port number and the RTMP port number).
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To know if the Port Forwarding process is successful, you would be able to
access the IP Camera through the following:
To access the IP Camera at home:
a. Launch a web browser.
b. On the address bar, simply type in the IP Address and the Port Number
of the IP Camera separated by a colon (e.g. 192.168.2.107:8081).
c. If the Port Forwarding process is successful, you would be redirected
to the Web User Interface of your IP Camera and you may now view
with the IP Camera.
To access the IP Camera from the Office:
a. Launch a web browser.
b. On the address bar, simply type in WAN IP Address and the Port
Number of the IP Camera separated by a colon
(e.g.192.168.2.107:8081).
NOTE: WAN IP Address is entirely different from IP Address. This is often
found on the status area and/or on internet connection settings area
of your router.
c. If the Port Forwarding process is successful, you would be redirected
to the Web User Interface of your IP Camera and you may now view
with the IP Camera even though you are on an external connection
or network.
Additional Notes:
The WAN IP address is allocated by your ISP. Ensure that it is an
available WAN IP address. Since the WAN IP address may lack,
many WAN IP address are available within a limited area. If PC-2
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and PC-3 are not in this area, these devices would not be able to
access the IP camera.
If a User wants to put several IP Cameras into WAN, every device
should have Port Forwarding set. In order to distinguish these
devices, each device should be assigned on a different port. If the
port of the device is not 8081, you would have to add the port to
the IP address separated by a colon (:) whenever you will be
accessing the IP Camera (e.g. http://202.96.82.177:81)
DDNS
Your router at home will get the WAN IP address via your ADSL connection. Your
router’s WAN IP address constantly changes, this is why its IP address is not constant.
During such instances, the Dynamic Domain Name Server (DDNS) would be of great
use – it assigns a specific domain name (e.g. www.mycamera.com) that will
represent a constantly changing IP address – providing more ease in how you will be
accessing the IP Camera that you have at home remotely.
NOTE: If the IP Camera that you have at home cannot be visited through its IP
address, the domain name would also be unavailable.
A. Manufacturer’s Domain Name
Each Aztech IP camera is configured with a unique DDNS setting. The domain
name has been integrated into devices during production. For example, if you
enter the domain name seen below (this can be found on the Network>Remote
Access page), your web browser will automatically connect to the IP camera
and display the IP address.
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Additional Notes :
The domain name is made possible through port forwarding. The domain
name will change into the IP address and port number of the device when
visited through its domain name.
If the IP camera can be visited through its IP address but cannot be visited
through its manufacturer’s domain name, please check the DNS info if it is
available or not and make sure that the DNS setting is the same with the DNS
setting of the PC that you have at home.
B. Third Party Domain Name
You may also use other third party DDNS, such as www.3322.org. You may apply
for a free domain name from this website. All you have to do is to correctly enter
the information required, and the domain name can now be used.
The domain name will be displayed in the web browser whenever you are visiting
the IP Camera. However, if the port is not 80, the port number should be added
after the domain name and colon. Example: http://ipcam.3322.org:81
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Multiple Device Monitor System (MDMS)
Multi Device Monitor System is a free software offered in conjunction with the
WIPC411FHD which allows several IP Cameras on the LAN and WAN to be browsed
at the same time. The software also supports snapshots, video recording and so on.
NOTE: The MDMS Software and its User Manual can be downloaded from the Aztech
Support Website (www.aztech.com/support).
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Adding the Web UI to your IE’s Compatibility View List
NOTE: Before proceeding, ensure that you have successfully installed the
SEClientOCX_setup.exe and OCX Plug-in as indicated on the Easy Start Guide.
This section provides the needed procedures in adding your IP Camera’s web user
interface to your Internet Explorer’s Viewing Compatibility list. This would enable you
to successfully view your IP camera’s surveillance area if there are no live video feed
displays in your Internet Explorer even with the OCX Plugin installed.
To add your IP Camera to the Compatibility View List of your IE Browser:
1. Using Internet Explorer, access the Web UI of your IP Camera.
2. On the upper right hand corner of your Internet Explorer browser, click on
Settings > Compatibility View Settings.
3. On the Compatibility View Settings window, the current site’s domain (in this
case, aztech.com) is automatically entered on the Add this website field.
Simply press the Add button and it would immediately be listed on the
Websites you’ve added to Compatibility View list.
4. Click Close. The IP Camera’s web UI will refresh and you can now start
viewing your IP Camera using your IE browser.
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Copyright © 2016 Aztech Technologies Pte Ltd (CRN:199800635M). All rights reserved.
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