Aztech WIPC411FHD User Manual

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User Manual
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User Manual
© Copyright 2016 All rights reserved. Ver1.0
No part of this document may be reproduced, republished, or retransmitted in any
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and/or entity. All other company or product names mentioned are used for
identification purposes only and may be trademarks of their respective owners.
LIMITATION OF LIABILITY AND DAMAGES
THE PRODUCT AND THE SOFTWARES WITHIN ARE PROVIDED "AS IS," BASIS. THE
MANUFACTURER AND MANUFACTURER’S RESELLERS (COLLECTIVELY REFERRED TO AS
“THE SELLERS”) DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTIES
ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF
TRADE. IN NO EVENT WILL THE SELLERS BE LIABLE FOR DAMAGES OR LOSS, INCLUDING
BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL WILLFUL, PUNITIVE, INCIDENTAL,
EXEMPLARY, OR CONSEQUENTIAL, DAMAGES, DAMAGES FOR LOSS OF BUSINESS
PROFITS, OR DAMAGES FOR LOSS OF BUSINESS OF ANY CUSTOMER OR ANY THIRD
PARTY ARISING OUT OF THE USE OR THE INABILITY TO USE THE PRODUCT OR THE
SOFTWARES, INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM DEFECTS IN THE
PRODUCT OR SOFTWARE OR DOCUMENTATION, OR LOSS OR INACCURACY OF DATA
OF ANY KIND, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY,
EVEN IF THE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE PRODUCT OR ITS
SOFTWARE IS ASSUMED BY CUSTOMER. BECAUSE SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF LIABLITY FOR DAMAGES, THE ABOV E LIMITATION MAY
NOT APPLY TO THE PARTIES. IN NO EVENT WILL THE SELLERS’ TOTAL CUMULATIVE
LIABILITY OF EACH AND EVERY KIND IN RELATION TO THE PRODUCT OR ITS SOFTWARE
EXCEED THE AMOUNT PAID BY CUSTOMER FOR THE PRODUCT.
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Table of Contents
About the Product ................................................................................................................... 5
Function and Features ............................................................................................................ 6
Appearance and Interface .................................................................................................... 7
Appearance............................................................................................................................... 7
Interfaces of the WIPC411FHD ................................................................................................ 7
LAN Port LED Behaviors ............................................................................................................. 8
Surveillance Basics .................................................................................................................. 8
The Setup..................................................................................................................................... 8
What you have to Prepare First .............................................................................................. 8
Viewing the IP Camera ......................................................................................................... 10
Viewing the IP Camera using IP Cam App ........................................................................ 10
Viewing the IP Camera from Your HOME PC ..................................................................... 11
Viewing the IP Camera REMOTELY from a PC ................................................................... 12
The Web User Interface ......................................................................................................... 14
View ........................................................................................................................................... 15
Media ......................................................................................................................................... 16
Network ..................................................................................................................................... 19
Alarm .......................................................................................................................................... 22
Advanced ................................................................................................................................. 24
System ........................................................................................................................................ 28
Configuring Other Settings ................................................................................................... 31
Android and iPhone Mobile Application Set Up ............................................................... 31
Mobile Phone Browsing .......................................................................................................... 32
Using Web Browsers to View the Monitored Area ............................................................. 32
Port Forwarding ........................................................................................................................ 33
DDNS .......................................................................................................................................... 35
Multiple Device Monitor System (MDMS) ............................................................................ 37
Adding the Web UI to your IE’s Compatibility View List ................................................... 38
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About the Product
The IP Camera combines a high quality digital video camera with network
connectivity and a powerful web server to bring clear videos to your mobile
phone/desktop from anywhere on your local network or over the Internet.
Your IP Camera package should contain the following items. If any of the listed items
are missing, please contact your reseller from where you purchased the camera for
assistance.
The Package includes:
WIPC411FHD 5V Power Adapter Easy Start Guide LAN Cable
Wireless Antenna Mounting Bracket User Manual Warranty Policy
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Function and Features
High-definition surveillance quality, device features, overall performance
enhanced and made absolute. The Aztech WIPC411FHD Full HD Wireless IP Camera
with Pan and Tilt now provides higher resolution rates including better horizontal
and vertical viewing angles to provide you with the perfect monitoring experience
you can easily access anytime, anywhere.
Use Wi-Fi or Ethernet Connectivity. To provide more surveillance location options,
the Aztech WIPC411FHD provides (a) an Ethernet connection option for wired
connectivity, and (b) a wireless option that allows you to place the IP Camera
anywhere within your router’s wireless coverage.
Full High-Definition Surveillance Quality Made Even Better. With the Aztech
WIPC411FHD, enjoy 1080P HD surveillance quality, including optional image
captures which will excellently comply with whatever your home’s monitoring
needs are.
Pan/Tilt/Zoom Feature with Enhanced Components for Better Viewing.
Empowering you further with a complete area surveillance experience, the
WIPC411FHD is also equipped with a 355° horizontal pan, a 120° vertical tilt, and
3 x digital zoom features for more camera control. It also sports improved 85°
Angle of View (AoV) to ensure an effective surveillance area range.
Remote Accessibility Anytime and Anywhere. Complemented by the Aztech IP
Cam App for smartphone / tablets, the WIPC411FHD offers constant camera
accessibility anytime or anywhere through your smartphone or tablet with an
active 4G / 3G / Wi-Fi connection. You can now record HD real time surveillance
videos using your device’s local storage, and view up to four (4) IP Camera
surveillance areas simultaneously. On the other hand, the Multiple Device
Monitoring System (MDMS) is provided for desktop accessibility.
Dual Audio Feature for Area Intercommunication. As an added feature, the
WIPC411FHD allows you to communicate with people on the monitored area. It
sports a built-in microphone and speaker that can both send and receive audios
sent from the Aztech IP Cam app, or through a desktop with an external
microphone and an MDMS installed.
Easy to Setup and Use. Aztech WIPC411FHD, involves a simplified 3-step setup in
setting up the surveillance with your smartphones, a feature made possible
through the Aztech IP Cam app downloadable from Apple App Store and Google Play.
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Appearance and Interface
Appearance
Interfaces of the WIPC411FHD
1. 5V DC Power Input. Allows you to connect the Power Adapter. Its output
should be 5V in as seen on its specifications.
2. WPS Button. Press this button for 2 seconds to enable the WPS connectivity of
the WIPC411FHD to a wireless router that has a WPS feature. You may have to
browse your router’s instruction manual to know how many seconds it has to
be pressed for a successful WPS pairing.
3. Ethernet Port: The WIPC411FHD uses a Self-adaptive Ethernet port. The
camera is capable of connecting to all kinds of network devices such as hub,
router, switch, etc.
4. SD Card Slot. Capable of supporting a 128GB SD/TF card for storing the alarm
video, pictures, timing snapshot and recording;
5. External Mic. Audio input socket is designed for connecting external
microphone or line-in audio signal. Please refer to 7.1.2 and select right
settings.
6. External Speaker. Audio output socket is for line-out audio player, such as
headphones, speakers, etc.
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LAN Port LED Behaviors
Surveillance Basics
The Setup
As seen on the diagram above, the WIPC411FHD is required to have an active
internet connection. Hence, IP camera to a router with an active internet
connection is needed. You can do this in two (2) ways:
a. Use wired connection. Connect your WIPC411FHD to your router’s
Ethernet port using an Ethernet cable.
b. Use Wi-Fi Protected Setup (WPS). If your router has a Wi-Fi Protected
Setup (WPS) feature, simply press the WPS button of your WIPC411FHD for
two (2) seconds, and then press the WPS button of your router as
indicated in its respective user manual.
What you have to Prepare First
In accessing or viewing an IP Camera’s surveillance area, as long as the
devices you would be using (e.g. smartphone, laptop, including the
WIPC411FHD that you have in your home) have an active internet connection –
regardless of where each device is connected to – viewing the IP camera’s is
possible.
LABEL
STATE
DESCRIPTION
LED 1
Blinking
OFF
Actively transmitting/receiving data.
Device is not connected to the network.
LED 2
Steady
OFF
A LAN Cable is connected to the LAN port.
There is no LAN cable connected to the LAN Port.
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Different requirements are needed depending on how (and from where) you
want to access your IP Camera.
1. The Desktop/PC and IP Camera are at HOME. If you want to use a
desktop/PC at home to visit your IP Camera, you need to make sure that
both devices are connected to the same router (wired or wirelessly). This is
to ensure that both devices would be having the same IP range.
NOTE: If you have configured your IP camera’s IP address, it is advised to
either (1) configure the IP address of your camera or (2) reset it to its factory
default. Please press the RESET button located at the bottom of the IP
camera for 10 seconds.
2. The Desktop/PC is OUTSIDE OR AT THE OFFICE and the IP Camera is at HOME.
To remotely visit the IP camera that you have at HOME from the OFFICE or
OUTSIDE, please ensure the following and/or that you do the following:
Ensure that you can view the IP Camera on a desktop/pc that you
have at home.
Configuring your HOME router’s Port Forward settings for your IP
Camera. For Aztech routers, you may refer to the Port Forwarding
section of this user manual and/or download the Port Forwarding
Instructions using this LINK. This is ESSENTIAL since the PC that you have
at the OFFICE would be accessing your IP Camera through your HOME
ROUTER.
NOTE: If you do not configure the port forwarding settings of your
HOME router, you would not be able to view the IP Camera via a
Desktop/PC from your OFFICE or OUTSIDE.
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3. Smartphones / Tablets at HOME or OUTSIDE. As long as your
smartphones/tablets have a 4G/3G/Wi-Fi connection, you can easily view
your IP camera through the Aztech IP Cam (for Apple) and Aztech IP Cam
2 (for Android) applications downloadable from Appstore and Google
Play.
Viewing the IP Camera
Viewing the IP Camera using IP Cam App
1. Download, install, and launch the Aztech IP Cam App 2 at Google Play Store
or iTunes/AppStore. You may scan the QR Code found at the Packaging Box
to automatically search for the app.
2. Tap to begin adding camera. On the next page, tap Add manually
button at the bottom of the screen.
3. You may use the Scan button to scan the UID found at the bottom label of
the camera, Search to scan for connected camera(s), or manually enter the
information needed.
NOTE: This 20-digit information is found at the
bottom label of your Camera. The UID is unique for
every device.
4. Enter your camera’s Security Code (password).
NOTE: The default Security Code for all Cameras is admin. This can be
changed (and is highly recommended to be changed) later on.
5. Enter / assign a name for your camera (e.g. Cherry’s camera) the press OK
to apply changes. You may now start viewing your WIPC411FHD’s monitored area.
NOTES:
You may register up to eight (8) cameras on the app. You may simultaneously view four cameras and change the cameras
available for simultaneously viewing.
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Viewing the IP Camera from Your HOME PC
As provided on the How to View the IP Camera section, If you want to use a
desktop/PC at home to visit your IP Camera, you need to make sure that both
devices are connected to your HOME router (wired or wirelessly). This is to ensure
that both devices would be having the same IP range.
Do take note that, by default, upon connecting your IP camera to your HOME
router, it will automatically have an IP address assigned from your HOME router.
Before proceeding It is important to ensure the following things first:
Your IP Camera and Desktop/PC must be connected to your HOME router
and should NOT have a static IP address configured. If any of the devices
HAVE a static IP address configured, you would not be able to view or
access your IP Camera.
For IP Cameras with a configured IP address, a factory reset is strongly
suggested. Simply press the RESET button of your IP Camera for 10
SECONDS to reset the device to its factory defaults.
To start viewing the IP Camera from your HOME PC:
1. Run the WIPC411FHD Utility on your HOME PC downloadable from the Aztech
Support Site (www.aztech.com/support).
NOTE: If a firewall is enabled in your PC, a popup window will ask for your
confirmation if you would be blocking or allowing the software to run. Click
Allow to proceed.
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2. On the utility, click the Find button, and then select the IP Camera on the
Equipments list to set the IP Camera’s IP address. The Equipments list will list
down all the connected IP cameras to your router.
NOTE: If your IP camera has a static IP address, it would not be detected by
the Utility.
3. Click the Open button beside the Internal Access field, and you will
automatically be redirected to the Web User Interface of your WIPC411FHD.
Viewing the IP Camera REMOTELY from a PC
If you want to remotely view your HOME IP Camera OUTSIDE or from the OFFICE,
you can use the WIPC411FHD Utility to get the DDNS Link or the External Access
Link.
NOTE : For the external access address / DDNS Link to work, a successful port
forwarding setup for your HOME IP CAMERA (or for each IP Camera that you
have at home) on your HOME ROUTER is needed. You may refer to the Port
Forwarding section of this user manual for more detailed instructions.
To access the HOME IP CAMERA remotely, on the WIPC411FHD Utility:
a. Select the camera that you want to access remotely on the Equipments list. b. Click the Get button (beside the External Access field). c. On the Validate Authentication window, enter admin as its username and
password.
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