Aztech UM9800-A, UM9800-U, UM9800-W User Manual

UM9800-A UM9800-U UM9800-W
56K V.90 USB MODEM
Users Manual
Version 1.5
P/N: 040-512396-151
Released date: January 2001
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Contents

Introduction .............................................................................................. 5
Before You Begin ....................................................................................... 6
2.1 Package ................................................................................. 6
2.2 Minimum System Requirements .............................................. 7
2.3 Installation Notes .................................................................... 7
Connecting Your Modem .......................................................................... 8
3.1 For UM9800-U users .............................................................. 9
3.2 For UM9800-A / UM9800-W users ........................................ 10
Installing the Modem Driver .................................................................. 11
4.1 Installing the Modem Driver - For Windows® 98 ..................... 11
4.2 Installing the Modem Driver - For Windows® Me .................... 15
4.3 Installing the Modem Driver - For Windows® 2000 ................. 17
Testing Your Modem ................................................................................. 21
5.1 Testing Your Modem - For Windows® 98 / Windows® Me ...... 21
5.2 Testing Your Modem - For Windows® 2000 ........................... 24
Frequently Asked Questions ...................................................................27
Troubleshooting Guide ............................................................................ 33
Technical Specifications .......................................................................... 39
C.1 Main Features ...................................................................... 39
C.2 Interfaces ............................................................................. 40
C.3 Led Indicators ...................................................................... 40
1 — Introduction

Preface

This manual covers the models, UM9800-A, UM9800-U and UM9800-W. It includes information on the following:
1. Connection of the modem to your computer
2. Connection to the phone line for Internet access
3. Installation of the modem driver
4. Testing of the modem
To help to clear your doubts and possible problems you may faced when using your modem, we have included the sections - Frequently Asked Questions (FAQ) and Troubleshooting Guide. These sections will provide the answers to some of the commonly asked questions on your modem as well as to guide you along in solving the problems that you may encounter.
For further technical details on your card, you may refer to the ReadMe.txt file found in your UM9800 V.90 USB Modem Installation CD.
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1 — Introduction
Chapter1

Introduction

Congratulations on your purchase of 56K UM9800 V.90 USB Modem!
USB, which stands for Universal Serial Bus, is a new serial protocol for sending data
between a PC and its peripherals. This new protocol allows higher I/O transfer rate
and allows USB-based devices to plug in and unplug without powering off your
computer!
UM9800, which is an USB-based modem is able to perform a comprehensive range
of modem-related functions including data communications, sending and receiving of
faxes. It is universally compatible with all data, fax and AT-command standards.
You can now download graphic intensive web pages, large audio files, video files as
well as large software programs at speeds of up to 56Kbps, to ISP connections using
V.90 modem protocol connections!
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2 — Before You Begin
Chapter2

Before You Begin

This chapter contains information that you need to know before
installing your modem. It is important that you go through them.

2.1 Package

You should see the following items inside your UM9800 package. For any missing item, please contact your dealer immediately.
(The actual cables that come with your package may differ in appearance from country to country.)
ÎÎ
Î
ÎÎ
ÌÌ
Ì
ÌÌ
ËË
Ë
ÊÊ
Ê
ÊÊ
UM9800
ÍÍ
Í
ÍÍ
Easy Start
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ËË
Installation
CD
USB cable
Telephone
extension cable

2.2 Minimum System Requirements

2 — Before You Begin
Pentium
®
166 MMX processor or higher
USB port
For Windows
For Windows
®
98: 32MB
®
Me / 2000: 64MB RAM
10MB hard disk space (system files and modem drivers only)
CD-ROM drive
Windows
®
98 / Windows® Me / Windows® 2000

2.3 Installation Notes

The graphics and screen illustrations shown in this manual may differ from what you
see from your system, but the steps still apply.
The documentation for your computer should come in handy during the installation.
Have it ready by your side.
If you have an existing non Plug-and-Play modem installed in your computer, you
must first un-install its modem driver before you remove the it. Refer to the documentation of your existing modem for details.
If your existing modem is Plug-and-Play, you may proceed to install your new modem.
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3 — Connecting Your Modem
Chapter3

Connecting Your Modem

This chapter guides you on the modem connections to your computer
as well as the connection to your phone line for Internet access.
1. Remove any existing modem installed in your computer. If your modem is non Plug-and-Play, you need to un-install its modem driver before you re­move it. Check your existing modem documentation for details on this.
2. Please note that UM9800 does not require any EXTERNAL power supply .
3. Besides the ‘traditional’ way of powering down your computer before con­necting any device to it, UM9800 has a ‘hot swapping’ feature that allows you to connect your modem to your computer shut down your system!
Plug in the cables even when your computer is on, and Windows will imme­diately detect your new modem.
anytime
, without the need to
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3.1 For UM9800-U users

USB Port
LINE jack
PHONE jack
ÊÊ
Ê
ÊÊ
USB port
ÌÌ
Ì
ÌÌ
3 — Connecting Your Modem
telephone set
ËË
Ë
ËË
telephone extension
cable
telephone
wall socket
Ê Connect one end of the USB cable ( ) to your modem and the other end
(
Ë Connect one end of the telephone extension cable to your modem and the other end
to a telephone wall socket.
Ì Connect a telephone set to your modem.
(This optional connection eliminates the need to switch between your telephone set and your modem if they are sharing the same telephone wall socket.)
This completes your modem connections. Please proceed to the next chapter to install the driver.
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) to the USB port of your computer.
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3 — Connecting Your Modem

3.2 For UM9800-A / UM9800-W users

USB Port
LINE jack
ËË
Ë
ËË
telephone
extension cable
USB port
ÊÊ
Ê
ÊÊ
telephone wall
socket
Ê Connect one end of the USB cable ( ) to your modem and the other end
(
Ë Connect one end of the telephone extension cable to your modem and the other end
to a telephone wall socket.
This completes your modem connections. Proceed to the next chapter to install the driver.
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) to the USB port of your computer.
4 — Installing Your Modem Driver
Chapter4

Installing Your Modem Driver

This chapter guides you step-by-step with screen shots on how to install the modem
driver required to run your modem. Operating system described are Windows® 98,
The screen shots and screens information illustrated in this manual serve only as a guide. The exact information you see on your system may vary, depending on your system configurations. For any dissimilarities, follow closely to the instructions as prompted on your PC screen.
Windows® Me and Windows® 2000.
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4 — Installing Your Modem Driver
4.1 Installing the Modem Driver
- For Windows® 98
If you have connected your modem as described in Chapter 3 - Connecting Your Modem, you will be prompted for the modem driver.
1
Place your Installation CD into your CD-ROM drive and click Next.
2
Click the option Search for the best
driver for your device. (Recommended).
and click Next.
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