MSP3880SP-A
PCI 56K MODEM
Users Manual
Version 1.0
WARNING
Before installing the Modem card ensure the PC is switched OFF and the mains cord removed. If servicing the
Modem card ensure the PC is switched OFF, the mains cord unplugged and the Telecommunications Line cord is
disconnected from the Modem Card.
EUROPEAN NETWORK COMPATIBILITY DECLARATION
The equipment has been designed to work in the public switched telephone networks (PSTN) in the following countries:
Denmark, Finland, France, Germany, Great Britain, Italy, Netherlands, Norway, Spain, Sweden, Portugal, Ireland,
Switzerland, Austria, Iceland.
The equipment may have interworking difficulties in PSTN networks in other countries. Please contact your equipment
supplier if it is desired to use the equipment on another network.
Electrical Safety
Before installing this equipment you must ensure that the power drawn by this card, together with the host and any
auxiliary cards drawing power from the host, is within the rating of the host power supply.
The equipment must be installed such that
with the exception of the connections to
the host, clearance and creepage
distances shown in the table below are
maintained between the card and any
other assemblies that use or generate a
voltage shown in the table.
Clearance Creepage (mm)
2.0 2.4 (3.8) Up to 50 Vrms or Vdc
2.6 3.0 (4.8) Up to125 Vrms or Vd c
4.0 5.0 (8.0) Up to 250 Vrms or Vdc
4.0 6.4 (10.0) Up to 300 Vrms or Vdc
The larger distance shown in brackets applies where the local environment within the host is subject to conductive
pollution or dry non-conductive pollution which could become conductive due to condensation. Failure to maintain
these minimum distances would invalidate the approval.
The analogue telecommunications interface is intended to be connected to telecommunication network voltage (TNV)
circuits which may carry dangerous voltages. The telephone cord must remain disconnected from the telecommunications
system until the card has been installed within a host which provides the necessary protection of the operator.
If it is subsequently desired to open the host
equipment for any reason, the telephone cord must
be disconnected prior to effecting access to any
internal parts which may carry telecommunication
network voltages.
Voltage used or Generated by Host
or Other Cards
Safety level of the various connectors:
Telephone Line Connector = TNV3
PCI connector = SELV
These indications are classified as per safety
standards EN60950/A4:
TNV3: Telecommunications
Network Voltage
SELV: Safety Extra Low Voltage
Except for the edge connector which plugs into the hosts expansion slot, clearance distance (Xmm) and creepage
distance (Ymm) as given in the above table, must be maintained between the communication card and any other
assemblies which use or generate a hazardous voltage.
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Product warranty does not apply to damage caused by lightning, power surges or wrong voltage usage.
NEW ZEALAND TELECOM WARNINGS
General
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item
complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom,
nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all
respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product
is compatible with all of Telecoms network services.
This equipment does not fully meet Telecoms impedance requirements. Perfor mance limitations may occur when used
in conjunction with some parts of the network. Telecom will accept no responsibility should difficulties arise in such
circumstances.
This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service.
If a charge for local calls is unacceptable, the Dial button should NOT be used for local calls. Only the 7-digits of the
local number should be dialled from your telephone. DO NOT dial the area code digit or the 0 prefix.
This equipment may not provide for the effective hand-over of a call to another device connected to the same line.
Important Notice
Under power failure conditions, this telephone may not operate. Please ensure that a separate telephone, not dependent
on local power, is available for emergency use.
Some parameters required for compliance with Telecoms Telepermit requirements are dependent on the equipment
(PC) associated with this device. The associated equipment shall be set to operate within the following limits for compliance
with Telecoms Specification :-
1. (a) There shall be no more than 10 call attempts to the same number within any 30 minute period for any single
2. Where automatic calls are made to different numbers, the equipment shall go on-line for a period of not less than
3. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing.
All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires
that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated
in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose
for its collection, how it is used and what is disclosed to any other party.
manual call initiation, and
(b) The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt
and the beginning of the next attempt.
5 seconds between the end of one attempt and the beginning of the next attempt.
P/N: 040-502405-101
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Contents
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Preface ............................................................................ 5
Introduction ..................................................................... 6
Before You Begin .............................................................. 7
2.1 Minimum System Requirements ............................................. 7
2.2 Safety Precaution ................................................................. 8
2.3 Installation Notes ................................................................. 8
Setting Up Your Modem Card ............................................ 9
3.1 Installing the Modem Card .................................................... 9
3.2 Connecting the Modem Card ............................................... 12
Installing the Modem Drivers ............................................ 14
4.1 For Windows® 95 .............................................................. 14
4.2 For Windows® 98 .............................................................. 17
4.3 For Windows NT® 4.0........................................................ 19
Testing the Modem Card & Setting the Country ................. 20
5.1 Windows® 95/98 .............................................................. 20
5.1.1 Testing the modem.............................................................. 20
5.1.2 Setting the Country .............................................................23
5.2 Windows NT® 4.0 ............................................................. 24
5.2.1 Testing the modem.............................................................. 24
5.2.2 Setting the Country .............................................................24
Deinstalling the Modem Card ........................................... 25
Frequently Asked Questions ............................................. 26
Troubleshooting Guide .................................................... 32
Technical Specifications ................................................... 35
TAD Connection ............................................................ 37
AT Commands ............................................................... 39
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Preface
This manual gives you a step-by-step guide of the following:
1. Installation of your modem card to your computer
2. Connection to the phone line for internet and data transfer
3. Installation of modem drivers required to run the modem
4. Testing of the modem and setting the country
5. Deinstalling the Modem Cards drivers
To help you clear your doubts and possible problems you may face when using
your modem, we include the sections - Frequently Asked Questions (FAQ) and
Troubleshooting Guide. These sections will provide the answers to some of the
commonly asked questions on your modem as well as guide you along to solve
problems that you may encounter.
For further technical details on your card, you may refer to the ReadMe.txt file
found in your MSP3880SP-A Installation CD.
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Introduction
Congratulations on your purchase of the 56K PCI Modem!
With the 56K PCI Modem alone, you can perform a comprehensive range of modem-
related functions including data communications, sending and receiving of faxes.
Depending on the model that you have bought, you can also do telephone/speakerphone
operations.
The intensive demands of todays Internet applications will no longer be a bottleneck.
Using the 56K PCI Modem, you can now download graphic intensive web pages, high
bandwidth audio and video files as well as large file size software programs at speeds of
up to 56Kbps.
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Before You Begin
This chapter contains information that your need to know before installing your
modem card. They are the basic system requirements needed for your modem card to
run, the safety rules to follow, as well as the installation guidelines.
2.1 Minimum System Requirements
• IBM PC-based computer with Pentium
®
200 MMX processor
• PCI Bus slot
• 16MB RAM
• 10MB hard disk space (system files and modem drivers only)
• CD-ROM drive
• Windows
®
95/98 / NT® 4.0
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Chapter 2 Before You Begin
2.2 Safety Precaution
• Do not remove your card from its protective bag until you are ready to
install it.
• Always try to hold your card by its edges. Avoid touching any electronic
components on your card.
• Static electricity can cause permanent damage to your card. To prevent
such a damage, you must ground yourself during the installation:
» Use a grounding strap - a coiled wire with a clip at one end and an
elastic strap at the other. Wear the strap around your wrist and attach
the clip to any non-painted metal surface of your computer chassis.
» If you do not have a grounding strap, touch any non-painted surface
of your computer chassis before you begin installation, and again
every minute or so until the installation is completed.
2.3 Installation Notes
• Computers vary in configuration, appearance and layout. Therefore, the
installation procedures in this manual apply generally and you should
compare the illustrations here with your computer.
• A Philips screwdriver is required.
• The documentation for your computer should come in handy during the
installation. Have it ready with you.
• If you have an existing non Plug-and-Play modem installed in your computer,
you must first un-install its modem drivers before you remove the card.
Refer to the documentation of your existing modem for details.
If your existing modem is Plug-and-Play, you may proceed to install your
new modem.
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Setting Up Your Modem Card
This chapter contains information on how to install the modem card and the
3.1 Installing the Modem Card
You need to remove any existing modem installed in your computer.
If your modem is non Plug-and-Play, you need to un-install its
modem drivers before you remove it. Check your existing modem
documentation for details on this.
Power off your computer and any connected devices before installing
your modem!
telephone line to your computer.
1. Remove the cover of your
computer.
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Chapter 3 Setting Up the Modem Card
2. Select an available PCI
Bus slot and remove its
cover plate. Keep the
mounting screw to
secure your card later.
PCI Bus Slot
Cover Plate
Mounting Screw
3. Align your card with
the selected PCI Bus
slot and firmly push it
into the slot. If the card
does not slide in, do
not force it. Make sure
that the card is lined up
properly and try again.
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4 Secure your card to your
computer chassis with the
mounting screw.
Note: You may use a TAD cable
to internally connect the modem
card and your compatible
sound card. With this
connection, all devices (e.g.
microphone, speakers) are to be
connected to your sound card
for voice recording and
speakerphone. Refer to
Appendix D - TAD Connection
of this Users Manual for
details.
Chapter 3 Setting Up the Modem Card
5 Replace the cover of your
computer.
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Chapter 3 Setting Up the Modem Card
3.2 Connecting the Modem Card
MIC IN – to Microphone
LINE-OUT
Audio cable
LINE – to
Telephone Wall
Socket
Telephone
extension
cord
Telephone
Wall Socket
Microphone
Speakers,
Headphone
or Sound
card
¶ Connect one end of the telephone extension cord to the modem card and
the other end to the telephone wall socket.
· Connect a microphone to your modem card.
(This optional connection allows you to speak over the microphone during
speakerphone conversations)
¸ Connect your active speakers/headphone to your modem card.
This connection is required to receive sound output from your modem card. Before
you make use of this LINE-OUT jack, you need to run the Set Audio Output Utility
to configure your modems sound output from Buzzer to Line-Out option.
i) From the Windows taskbar, click Start > Run.
ii) In the text box, type C:\Windows\setaudio.exe. Click OK.
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