AXIS Queue Monitor User Manual

AXISQueueMonitor

UserManual

AXISQueueMonitor

TableofContents

Solutionoverview...........................................3

AXISQueueMonitor.............................................3

Howtomountthecamera....................................4

Findthedeviceonthenetwork................................5

Accessthedevice...............................................5

Securepasswords...............................................5

Installtheapplicationonthecamera...............................5

Additionalsettings..........................................7

Howtosetdateandtime.........................................7

Howtosetupauseraccount......................................7

Howtosetupqueueareas........................................7

Howtotriggeranevent..........................................8

Howtosetupaschedule.........................................9

Howtoanonymizepeople........................................9

Howtocopytheapplicationsettingstoanothercamera................9

Aboutthestatistics.........................................10

Aboutthedifferentcharts........................................10

ConnectacameratoafolderinAXISStoreDataManager..............12

Howtodownloadstatistics.......................................12

Troubleshooting............................................13

Howtorestarttheapplication.....................................13

Howtoresettheapplication......................................13

Howtobackupthesettings.......................................13

Howtorestorethesettings.......................................13

Howtogeneratealogreport......................................13

Howtomanageyourlicense......................................13

QueuemonitorAPI..........................................15

Commonexamples..............................................15

APIspecication................................................16

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AXISQueueMonitor

Solutionoverview

Solutionoverview

Anoverviewofthedifferentdevices,applications,andtoolsneededforacompletesystem.

AXISQueueMonitor

AXISQueueMonitorisananalyticapplicationthatcanbeinstalledonanetworkcamera.Theapplicationmonitorsthenumberof
peoplewaitinginline.

AXISQueueMonitorisintendedforretailandotherenvironmentswhereyouwanttodetectthenumberofpeopleinaqueueor
monitortheintensityofmovementinanareaforfurtheranalysisoractions.

Howdoesitwork?

Togetherwiththenetworkcamera’seventsystem,theapplicationcantriggeranoticationwhenaqueueistoolong.Thetriggercan
forexamplegooffwhenthreeormorepeoplearestandinginlineformorethan10seconds.Thetriggerthenactivatesaneventin
thecamerathatinturnsendsanemailortriggersanaudiooutput.

Oneapplicationcanhandleuptothreequeuelinessimultaneouslyandtriggeralarmsifthequeuebecomestoolong.Thecapacity
dependsontheinstallationsituation,thecameraheight,andtheviewofthescene.

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AXISQueueMonitor

Howtomountthecamera

Howtomountthecamera

FortheAXISQueueMonitortoworkasexpected,thecamerashouldbeinstalledatahighpositionwithagoodoverviewofthe
scene.Aslightangleisokayaslongastheobjectmeasuredisaboutthesamesizeineverypositionintheliveview.

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AXISQueueMonitor

Findthedeviceonthenetwork

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager .Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.

FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageataxis.com.

Accessthedevice

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyouhaveaMaccomputer(OSX),gotoSafari,clickBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage5.

3.Theliveviewpageopensinyourbrowser.

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator .

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Setanewpasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage5.

2.Retypethepasswordtoconrmthespelling.

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

Installtheapplicationonthecamera

Note

•Thelicenseisonlyvalidforonecamera.Youcannotactivatethelicenseonanothercamerawithoutanewregistrationkey.

•Toinstallapplicationsonthecamerayouneedadministratorrights.

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AXISQueueMonitor

Findthedeviceonthenetwork

1.Installthecameraonyournetwork..

2.Gotothecamera’swebpageinyourbrowser,seetheUserManualforthecamera.

3.Forproductswithrmware7.10orlater,gotoSettings>Apps.

Forproductswithrmware6.50orprevious,gotoSetup>Applications.

4.Uploadtheapplicationle(.eap)tothecamera.

5.Activatethelicense.Ifyou’reonline,enterthelicensecode.Theapplicationautomaticallyactivatesthelicense.

Howtoactivatethelicensewhenyou’reofine

Toactivatethelicensewhenyou’reofine,youneedalicensekey.Ifyoudon’thavealicensekeyonthecomputer,dothefollowing:

1.Gotowww.axis.com/applications

2.GotoLicensekeyregistration.YouneedthelicensecodeandtheAxisdeviceserialnumber .

3.Savethelicensekeyleonthecomputerandselectthelewhentheapplicationasksforit.

Accesstheapplicationsettings

1.Inthecamera’swebpage,gotoSettings>Apps,selecttheapplicationandclickOpen.

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