Axis Q8665-E, Q8632-E, Q8631-E User Manual

AXISQ8665-EPTZNetworkCamera

UserManual

AboutthisDocument

ThismanualisintendedforadministratorsandusersofAXISQ8665-E
PTMountNetworkCamera,andisapplicabletormware5.55and
later.Itincludesinstructionsforusingandmanagingtheproducton
yournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordevelopingshellscriptsandapplications.
LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,
asrequired.Seealsotheproduct’sonlinehelp,availableviathe
web-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP

TM

isa

certicationmarkoftheUPnP

TM

ImplementersCorporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/1 08/EC.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.

SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
CetappareilnumériqueestconformeàlanormeNMBICES-3(classeA).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.

Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.

Thisproductfulllstherequirementsforimmunityaccordingto
EN50130-4residential,commercial,light-industrialandindustrial
environments.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.

Japan

この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。

Korea

이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.

Safety

The120VACvariantofthisproductcomplieswith
IEC/EN/UL60950-1andIEC/EN/UL60950-22,SafetyofInformation
TechnologyEquipment.Theproductshallbegroundedeitherthrougha
shieldednetworkcable(STP)orotherappropriatemethod.

The24VACand230VACvariantsofthisproductcomplywith
IEC/EN60950-1andIEC/EN60950-22,SafetyofInformation

TechnologyEquipment.Theproductshallbegroundedeitherthrougha
shieldednetworkcable(STP)orotherappropriatemethod.

Thepowersupplyusedwiththeseproductsshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.

Battery

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden

Tel:[phone]
Fax:[phone]

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category ,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww .axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ8665-EPTZNetworkCamera

TableofContents

HardwareOverview..........................................6

HousingUnit...................................................7

CameraUnit...................................................7

ConnectorsandButtons..........................................8

LEDIndicators..................................................8

AccesstheProduct..........................................10

AccessfromaBrowser...........................................10

AccessfromtheInternet..........................................10

SettheRootPassword...........................................1 1

SetPowerLineFrequency.........................................11

TheLiveViewPage..............................................11

MediaStreams.............................................14

HowtoStreamH.264............................................14

MJPEG........................................................14

AXISMediaControl(AMC)........................................14

AlternativeMethodsofAccessingtheVideoStream....................15

SetUptheProduct..........................................17

BasicSetup....................................................17

Video.....................................................18

SetUpVideoStreams............................................18

StreamProles.................................................19

CameraSettings................................................20

Overlay........................................................21

Focus&Zoom..................................................23

ConguretheLiveViewPage.................................25

PTZ(PanTiltZoom).........................................27

PresetPositions.................................................27

Gatekeeper....................................................28

GuardTour.....................................................28

Advanced......................................................29

ConguretheWiper.............................................30

ConguretheWasher............................................30

InstallPTZDriver................................................30

ControlQueue..................................................31

Detectors..................................................32

CameraTampering..............................................32

MotionDetection...............................................32

Applications...............................................35

ApplicationLicenses.............................................35

UploadApplication..............................................35

ApplicationConsiderations........................................35

Events....................................................37

SetUpActionRules.............................................37

AddRecipients..................................................39

CreateSchedules................................................40

SetUpRecurrences..............................................41

Recordings.................................................42

RecordingList..................................................42

ContinuousRecording............................................42

Languages.................................................43

SystemOptions.............................................44

Security.......................................................44

Date&Time....................................................46

Network.......................................................47

Storage.......................................................52

Maintenance...................................................53

Support.......................................................54

Advanced......................................................54

ResettoFactoryDefaultSettings...................................55

CleantheWiper............................................56

Troubleshooting............................................57

4

AXISQ8665-EPTZNetworkCamera

TableofContents

ChecktheFirmware.............................................57

UpgradetheFirmware...........................................57

Symptoms,PossibleCausesandRemedialActions.....................58

TechnicalSpecications......................................61

Connectors....................................................63

PerformanceConsiderations.......................................63

5

AXISQ8665-EPTZNetworkCamera

HardwareOverview

HardwareOverview

•Foranoverviewofthehousingunitseepage7

•Foranoverviewofthebuttonsandconnectorsonthecamera,seepage7

2

3

1

1

Sunshield

2

PTZNetworkCamera

3

BaseUnit

6

AXISQ8665-EPTZNetworkCamera

HardwareOverview

HousingUnit

4

3

1

2

5

6

1

Sunshield

2

Topcover

3

Protectivewindow

4

Wiper

5

Wipermotor

6

Cameraunit

CameraUnit

4

1

2

3

5

6

1

RS485/RS422connector

2

Powerconnector

3

Networkconnector

4

StatusindicatorLED

5

microSDmemorycardslot

6

Controlbutton

7

AXISQ8665-EPTZNetworkCamera

HardwareOverview

ConnectorsandButtons

Fortechnicalspecications,seepage61.

NetworkConnector

RJ45Ethernetconnector.

NO NO

NO

TICE TICE

TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.

SDCardSlot

NO NO

NO

TICE TICE

TICE

•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.

•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).

ForSDcardrecommendations,seewww.axis.com

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage6.

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage55.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage48.Toconnect,pressandholdthebuttonforabout3

secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage48.Toconnect,pressandholdthebuttonforabout3seconds.

LEDIndicators

Note

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

StatusLED

Indication

GreenSteadygreenfornormaloperation.

Amber

Steadyduringstartupandwhenrestoringsettings.

RedFlashesredforrmwareupgradefailure.

Note

TheNetworkLEDcanbedisabledsothatitdoesnotashwhenthereisnetworktrafc.Tocongure,gotoSetup>System
Options>Ports&Devices>LED.Seetheonlinehelpformoreinformation.

8

AXISQ8665-EPTZNetworkCamera

HardwareOverview

NetworkLEDIndication

Green

Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.

Amber

Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.

UnlitNonetworkconnection.

PowerLEDIndication

Green

Normaloperation.

Amber

Flashesgreen/amberduringrmwareupgrade.

9

AXISQ8665-EPTZNetworkCamera

AccesstheProduct

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare

•InternetExplorer

®

withWindows

®

•Safari

®

withOSX

®

•Chrome

TM

orFirefox

®

withotheroperatingsystems.

SeeTechnicalSpecicationsonpage61.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

TM

isalsosupportedforviewingH.264streams.

AccessfromaBrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/techsup

Note

ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPasswordonpage1 1.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage49.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

10

AXISQ8665-EPTZNetworkCamera

AccesstheProduct

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage44.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage55.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

SetPowerLineFrequency

PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage55)
orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.

Whenusing50Hz,themaximumframerateislimitedto25fps.

Note

Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage19.

11

AXISQ8665-EPTZNetworkCamera

AccesstheProduct

Theproductisequippedwithawipertoenablewipingoftheprotectivewindow.ClickStartwiper

tostartthewiper.ClickStopwipertostopthewiper.ClickStartwipersequencetoactivate
thewiperforasetamountoftime.Forinformationabouthowtocongurethewiper,seeCongure
theWiperonpage30.

Theproductcanbeequippedwithawashertoenablecleaningoftheprotectivewindow .ClickStart
washtostartthewashingsequence.Forinformationaboutthewashingsequenceandhowtoenable
andcongurethewasher ,seeConguretheWasheronpage30.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage12.

ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.

Theproduct’sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically.
Ifrequired,theheatercanbeactivatedmanuallybyclickingtheHeaterbutton.Toshowthebutton,
gotoSetup>LiveViewCong.UnderActionButtons,selectShowheaterbuttonandspecifythe
numberofminutestheheatershouldbeactivated.

EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformation
abouttheGatekeeper,seepage28.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEventsonpage37.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage14formore
information.Thetoolbardisplaysthefollowingbuttons:

12

AXISQ8665-EPTZNetworkCamera

AccesstheProduct

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

SelectFocuswindowtodeneanareaofthecamera'simagethatfocusshouldbeappliedon.Ifthefocuswindowissetfrom
theLiveViewpage,anychangeinthecamerapositionwillreturntheautofocustotheentirewindow.Tosetapermanentfocus
window,seePresetPositionsonpage27

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.

Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage29.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage27.

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto
thatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthefocusbarwill

disabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage29.

13

AXISQ8665-EPTZNetworkCamera

MediaStreams

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can,withoutcompromisingimagequality ,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

14

AXISQ8665-EPTZNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartscreenorStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP

connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

15

AXISQ8665-EPTZNetworkCamera

MediaStreams

Note

•<ip>=IPaddress

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimemayaddlatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.

16

AXISQ8665-EPTZNetworkCamera

SetUptheProduct

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage44.

2.TCP/IP.Seepage47.

3.Date&Time.Seepage46.

4.VideoStream.Seepage18.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

17

AXISQ8665-EPTZNetworkCamera

Video

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage18.

•Streamproles.Seepage19.

•Camerasettings.Seepage20.

•Overlayimage.Seepage21.

SetUpVideoStreams

Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

•Image.Seepage18.

•H.264.Seepage19.

•MJPEG.Seepage19.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirement,forexampleinfacerecognition.

Thepixelcountercanbeused:

•Whensettingupavideostream,seeSetUpVideoStreamsonpage18.UnderPreview,clickOpenandselecttheShow

pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.

Image

ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Mirrorimage.Ifrequired,theimagecanbemirrored.

•Rotateimage.Ifrequired,theimagecanberotated.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively ,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlayonpage21.

ClickSavetoapplythenewsettings.

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AXISQ8665-EPTZNetworkCamera

Video

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.

TheH.264streamsettingscanbeconguredfromtheVideo>VideoStreampage.SelecttheH.264tab.Thesettingsdenedinthis
pagewillapplytoallH.264streamsthatdonotuseastreamprole.

TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality .

TheAxisproductsupportsthefollowingH.264prole(s):

•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut

requiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariablebitrate(VBR)orConstantbitrate(CBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Constantbitrate(CBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.CBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.

TheCBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility .Thebitratemaybounce
upanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,becauseCBRwillalways
prioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettingatargetvalueprevents
thebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,selectwhichvariable
shallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.

Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.

Toapplythesettings,clickSave.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEventsonpage37.

•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage42.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

19

AXISQ8665-EPTZNetworkCamera

Video

CameraSettings

TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives
minimumcolorsaturation.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar .

WhiteBalance

TochangethissettinggotoSetup>Video>CameraSettings

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

.

ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdooroptionsthatappearintheWhitebalancedrop-down
list.Selectoneoftheoptionsfromthedrop-downlisttosetthewhitebalancewindowproperties.SelectAutomatictousethe
defaultsettingsfortheAutomaticandAutomaticoutdooroptions(intheWhitebalancedrop-downlist).SelectCustomtomanually
setareferencewindowforwhitebalanceintheviewarea.

WideDynamicRange

Widedynamicrange(DynamicContrast)canimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddark
areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.

Note

Thissettingisonlypossiblewhenusingautomaticexposurecontrol.

ExposureSettings

Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth
considerations.

Exposurevalue-UsetheExposurevalueslidertoadjusttheoverallbrightnessoftheimage.

Exposurecontrol-Thissettingisusedtoadapttotheamountoflightused.Automaticisthedefaultsettingandcanbeusedin

mostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.Flicker-free50or60Hzisusedtoremove
ickerwhichcanbecausedbyuorescentandotherlightsources.TheHoldcurrentoptionlocksthecurrentexposuresettings.

EnableBacklightcompensation-Enablethisoptionifabrightspotoflight,forexamplealightbulb,causesotherareasin
theimagetoappeartoodark.

Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirements,selectapredenedarea.

Shutter&Gain

Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available
storagespaceandbandwidth,itisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallows
usingdifferentprioritizationinnormallightandinlowlight.

20