
AXISQ741 1VideoEncoder
UserManual

Aboutthisdocument
Thismanualisintendedforadministratorsandusersof
AXISQ741 1VideoEncoder,andisapplicabletormware5.80andlater.
Itincludesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwillbeofusewhenusing
thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmay
alsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe
product’sonlinehelp,availablethroughtheweb-basedinterface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
TM
ImplementersCorporation.
TM
isa
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver .
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
CANNMB-3(classeB).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネッ
トワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에서사
용하는것을목적으로하며,모든지역에서사용할수있습니
다.적절히접지된STP(shieldedtwistedpair)케이블을사용하여
제품을연결하십시오.

Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors,
theproductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly .
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:+46462721800
Fax:+4646136130
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category ,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ7411VideoEncoder
TableofContents
SafetyInformation..........................................6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
AccesstheProduct..........................................10
AccessfromaBrowser...........................................10
AccessfromtheInternet..........................................10
SettheRootPassword...........................................11
TheLiveViewPage..............................................11
MediaStreams.............................................14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
AccessAudioStreams............................................16
SetUptheProduct..........................................17
BasicSetup....................................................17
VideoandAudio............................................18
SetUpVideoStreams............................................18
StreamProles.................................................19
ONVIFMediaProles............................................20
CameraSettings................................................20
Overlay........................................................21
PrivacyMask...................................................22
SetUpAudio...................................................23
AudioClips....................................................24
ConguretheLiveViewPage.................................25
PTZ(PanTiltZoom).........................................27
PresetPositions.................................................27
GuardTour.....................................................27
InstallPTZDriver................................................28
Advanced......................................................29
ControlQueue..................................................29
Detectors..................................................31
CameraTampering..............................................31
AudioDetection................................................31
Applications...............................................32
ApplicationLicenses.............................................32
UploadApplication..............................................32
ApplicationConsiderations........................................32
AXISVideoMotionDetection.................................34
Considerations..................................................34
StartandStoptheApplication.....................................34
CongureApplication............................................34
UsingtheApplicationinanActionRule.............................38
Events....................................................39
ConvertEventTypestoActionRules................................39
SetUpActionRules.............................................39
AddRecipients..................................................41
CreateSchedules................................................43
SetUpRecurrences..............................................43
Recordings.................................................44
FindRecordings.................................................44
PlayRecording..................................................44
ExportVideoClip................................................45
ContinuousRecording............................................45
Languages.................................................46
SystemOptions.............................................47
Security.......................................................47
4

AXISQ7411VideoEncoder
TableofContents
Date&Time....................................................49
Network.......................................................50
Storage.......................................................55
Ports&Devices.................................................58
Maintenance...................................................58
Support.......................................................59
Advanced......................................................59
ResettoFactoryDefaultSettings...................................60
Troubleshooting............................................61
ChecktheFirmware.............................................61
UpgradetheFirmware...........................................61
Symptoms,PossibleCausesandRemedialActions.....................62
TechnicalSpecications......................................65
Connectors....................................................67
ConnectionDiagrams............................................68
PerformanceConsiderations.......................................69
5

AXISQ7411VideoEncoder
SafetyInformation
SafetyInformation
HazardLevels
DANGER
WARNING
CAUTION
NO
TICE
NO NO
TICE TICE
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderate
injury.
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
ImportantIndicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
NoteIndicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6

AXISQ7411VideoEncoder
21 3 4 5 6 7 8 9
10
11 12
HardwareOverview
HardwareOverview
1
MicroSDmemorycardslot
2
I/Oconnector
3
RS485/422connector
4
Controlbutton
5
Powerconnector
6
Networkconnector
7
Videoinput
8
Audioinput
9
Audiooutput
10
PowerLED
11
StatusLED
12
NetworkLED
ConnectorsandButtons
Fortechnicalspecications,seepage65.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO
TICE
NO NO
TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
7

AXISQ7411VideoEncoder
HardwareOverview
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
PowerConnector
2-pinterminalblockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated
outputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.
AudioConnector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier .Astereoconnectormustbeusedforaudioout.
Foraudioin,theleftchannelisusedfromastereosignal.
RS485/RS422Connector
TwoterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchaspan-tiltdevices.
SDCardSlot
NO
TICE
NO NO
TICE TICE
•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage60.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage51.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage51.Toconnect,pressandholdthebuttonforabout3seconds.
LEDIndicators
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
8

AXISQ7411VideoEncoder
HardwareOverview
StatusLED
GreenSteadygreenfornormaloperation.
Amber
RedFlashesredforrmwareupgradefailure.
NetworkLEDIndication
Green
Amber
UnlitNonetworkconnection.
PowerLEDIndication
Green
Amber
Indication
Steadyduringstartupandwhenrestoringsettings.
Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
Normaloperation.
Flashesgreen/amberduringrmwareupgrade.
9

AXISQ7411VideoEncoder
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer
•Safari
•Chrome
SeeTechnicalSpecicationsonpage65.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed
copies.
Note
•QuickTime
®
withOSX
TM
®
withWindows
®
orFirefox
TM
®
withotheroperatingsystems.
isalsosupportedforviewingH.264streamsandforaudio.
®
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage1 1.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage53.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
10

AXISQ7411VideoEncoder
AccesstheProduct
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage48.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage60.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently ,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage19.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandcongureoutputbuttons,seepage26.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsconguration.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For
informationabouthowtoenableandcongureoutputbuttons,seepage26.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage12.
11

AXISQ7411VideoEncoder
AccesstheProduct
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclickthePlaybutton.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage39.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage14formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Forinformationabouthowtocongureaudio,seeSetUpAudioonpage23.
12

AXISQ7411VideoEncoder
AccesstheProduct
Speakerbutton—Clicktoturnthespeakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.
Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:
Simplex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio
transmission.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.
•Togglemode:Clickoncetoswitchbetweentalkingandlistening.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage29.
SelectthevideochanneloraPTZpresetpositiontosteerthecameraviewtothesavedposition.See
PresetPositionsonpage27.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto
thatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage29.
13

AXISQ7411VideoEncoder
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
RTPoverRTSP
RTPoverRTSPoverHTTP
MulticastRTP
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority ,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.
Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
14

AXISQ7411VideoEncoder
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTime
TM
.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
15

AXISQ7411VideoEncoder
MediaStreams
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater .
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww .axis.com/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTime
TM
supportsG.7 1 1andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
16

AXISQ7411VideoEncoder
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage47
Seealsotheonlinehelp
.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage47.
2.TCP/IP.Seepage50.
3.Date&Time.Seepage49.
4.VideoStream.Seepage18.
5.AudioSettings.Seepage23.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
17

AXISQ7411VideoEncoder
VideoandAudio
VideoandAudio
Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage18.
•Streamproles.Seepage19.
•ONVIFMediaProles.Seepage20.
•Camerasettings.Seepage20.
•Overlayimage.Seepage21.
•Privacymask.Seepage22.
•Audiosettings.Seepage23.
•Audioclips.Seepage24.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo&Audio>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage18.
•Audio.Seepage23.
•H.264.Seepage19.
•MJPEG.Seepage19.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirement,forexampleinfacerecognition.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeSetUpVideoStreamsonpage18.UnderPreview,clickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimagecanbemirrored.
•Rotateimage.Ifrequired,theimagecanberotated.
18

AXISQ7411VideoEncoder
VideoandAudio
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage21.
ClickSavetoapplythenewsettings.
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreampage.SelecttheH.264tab.Thesettings
denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264prole(s):
•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.
•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.
TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because
MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga
targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor
this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toapplythesettings,clickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage39.
19

AXISQ7411VideoEncoder
VideoandAudio
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage45.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
ONVIFMediaProles
AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles
canbesetthroughtheONVIFMediaProleSettingspageandbeusedbyaclienttoconguremediastreamproperties.
TheONVIFMediaProlespagelistsallsuchpre-conguredproles.Theseprolescannotberemoved.Pre-conguredmedia
proleshavebeenincludedintheproductforquicksetup.ItisalsopossibletocongurenewONVIFmediaprolesasperrequired
specications.ToaddanewONVIFmediaprole,clickAddandentertherequiredinformation.Youcanalsomodifyorremovea
prolefromthispage.
CameraSettings
TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
ImageAppearance
TochangeImageAppearancegotothemenusunderSetup>Video&Audio>CameraSettings.
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives
minimumcolorsaturation.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.
Videoinput
•ThevaluesintheOffsetAdjustmentseldsaffectthehorizontalandverticalsynchronizationfortheimage.Thiscan
beusedtoeliminateanyblackbordersurroundingtheimage.Highvalues,bothnegativeandpositivecanputthe
imageoutofsync.
•De-interlacing-isusedtoimprovevideostreamimagequalityfromanalogdevices.Selectanyofthefollowingoptions
fromtheDe-interlacingdrop-downlist.SelectNoneifde-interlacingisnotnecessary;Blendingforimprovedimage
qualitythatisnotasprocessorintensive;AdaptiveInterpolationperformsde-interlacingofthevideostreambyapplying
differentltersontheimage.ThismaygiveabetterresultthanMotionAdaptiveInterpolationinrarecases;Motion
AdaptiveInterpolationperformsde-interlacingofthevideostreambyapplyingdifferentltersdependingonthemotion
indifferentpartsoftheimage.Thiswillinmostcasesresultinthebestimagequality.
•Antialiasingwillminimizedistortionknownasaliasing,whichhappenswhenahigh-resolutionimageisrepresentedat
alowerresolution.
75Ohmvideoterminationcanbeenabled/disabledviatheproduct'swebpageatVideo&Audio>VideoInput>Videotermination.
Videoterminationisenabledonfactorydefault.Iftheproductisconnectedinparallelwithotherequipment,foroptimumvideo
quality,itisrecommendedthatvideoterminationisenabledonlyforthelastdeviceinthevideosignalchain.
ImageSettings
Noisereduction-SettoOntoenablenoisereduction.Noisereductionmayincreasetheamountofmotionblur.
20

AXISQ7411VideoEncoder
VideoandAudio
Overlay
Overlaysareusedtoprovideextrainformation,suchasforensicvideoanalysisorduringproductinstallationandconguration.
Overlaysaresuperimposedoverthevideostream.
Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.
Whenusingatextstring,modierscanbeusedtodisplayinformationsuchasthecurrentbitrateorthecurrentframerate.
Forinformationaboutavailablemodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp
Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeUseOverlayTextinanActionRule.
Note
Toenableoverlays:
1.GotoVideo&Audio>VideoStreamandselecttheImagetab.
2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto
theAxisproduct,seeOverlayImage.
3.Toincludedateandtime,selectIncludedateandIncludetime.
4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&
Date/TimeFormatsintheonlinehelp
5.Denetextoverlaycharacteristicsintherelevantelds.
6.ClickSave.
Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage49.
.
.
OverlayImage
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.
Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionandPan/Tilt/Zoommovements.
Useaprivacymasktosetupadynamicmaskwhichwillalwaysmaskthespeciedpartofmonitoredarea.
Formoreinformationaboutprivacymasks,seePrivacyMaskonpage22.
Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct.TheuploadedimageshouldbeaWindows24-bitBMP
imagewithmaximum250colors.Theimagewidthandheight,inpixels,mustbeexactlydivisibleby4andcannotbelargerthanthe
maximumimageresolution.Ifcombiningtextandimageoverlays,takeintoconsiderationthatthetextoverlayoccupies16or32
pixelsinheight(dependingontheresolution)andhasthesamewidthasthevideoimage.
ToautomaticallyscaletheimagetotheresolutionusedbytheAxisproduct,selecttheoptionScalewithresolutionfromthe
TransparencySettingspagewhichisdisplayedwhenuploadingintheimage.
Touploadanoverlayimage:
1.GotoVideo&Audio>OverlayImage.
2.ClickBrowseandbrowsetothele.
3.ClickUpload.
4.TheTransparencySettingspageisnowdisplayed:
21

AXISQ7411VideoEncoder
VideoandAudio
-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue
forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.
Formoreexamplesofhexadecimalvalues,seetheonlinehelp
-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe
resolutionusedbytheAxisproduct.
5.ClickSave.
Toselecttheimagetouseasoverlay:
1.GotoVideo&Audio>OverlayImage.
2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.
Todisplaytheoverlayimage:
1.GotoVideo&Audio>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.
3.Tocontroltheimage’sposition,entertheXandYcoordinates.TheX=0andY=0positionisthetopleftcorner .Ifapartof
theimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedsothatthewholeimageisvisible.
4.ClickSave.
.
UseOverlayTextinanActionRule
Actionrules,seepage39,candisplayanoverlaytextwhentheruleistriggered.Thetextcanbeusedtoprovideinformationfor
forensicvideoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconguration.
Todisplayoverlaytextwhenanactionruleistriggered,themodier#Dshouldbeusedasdescribedbelow.Whentheruleis
triggered,#Dwillbereplacedbythetextspeciedintheactionrule.
Startbyenablingoverlaytextinthevideostream:
1.GotoVideo&Audio>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludetext.
3.Enterthemodier#Dand,optionally,additionaltextwhichwillbedisplayedalsowhentheactionruleisnotactive.
Createtheactionrule:
1.GotoEvents>ActionRules
2.ClickAddtocreateanewrule.
3.SelectaTriggerand,optionally,aScheduleandAdditionalconditions.Seetheonlinehelpfordetails.
4.FromtheActionslist,selectOverlayText
5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dwillbereplacedby.
6.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.
PrivacyMask
Aprivacymaskisauser-denedareathatpreventusersfromviewingpartsofthemonitoredarea.Privacymasksappearasblocks
ofsolidcolorandareappliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®applicationprogramming
interface(API).
22

AXISQ7411VideoEncoder
VideoandAudio
ThePrivacyMaskList(Video&Audio>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductand
indicatesiftheyareenabled.
Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.
Formoreinformation,seetheonlinehelp
Important
Addingmanyprivacymasksmayaffecttheproduct’sperformance.
SetUpAudio
Tochangetheproduct’saudiosettings,gotoVideo&Audio>AudioSettings.
Eachstreamproleisaseparatevideostream.Toincludetheaudiostreaminallstreamproles,gototheaudiotabineachstream
prolesettingspageandenableaudio.Formoreinformation,seeStreamProlesonpage19.
AudioModes
TheAxisproductsupportsthefollowingaudiomodes:
•Fullduplex–Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.
Thereisnoechocancellation;iffeedbackloopsappear,trymovingthemicrophoneorthespeaker.
•Half-duplex–AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.Totransmit
audiousingtheLiveViewpage,usetheTalkandListenbuttons,seeAMCAudioControlsonpage12.
•Simplex–NetworkCameraspeakeronly-AudioistransmittedfromaclienttotheAxisproductandcanbeplayedby
aspeakerconnectedtotheproduct.TotransmitaudiousingtheLiveViewpage,theTalkandMicrophoneonbuttons
mustbothbeactive,seeAMCAudioControlsonpage12.
•Simplex–NetworkCameramicrophoneonly-Audiocapturedbytheproductmicrophoneistransmittedfromthe
Axisproducttooneormoreclients.
Tosettheaudiomode,gotoVideo&Audio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.
AudioInput
AnexternalmicrophoneoralinesourcecanbeconnectedtotheAudio-inconnector.ConguretheaudioinputsettingsunderVideo
&Audio>AudioSettings.
SelectMicrophonetouseanexternalmicrophoneorLinetouseaLineindevice,e.g.anaudiomixerformultiplemicrophones
oramicrophonewithabuilt-inamplier,asaudiosource.
TheMicrophonepoweroptionprovidesDCpowerforanexternalmicrophone.Microphonepowershouldonlybeusedwith
microphonesthathavenobattery.Thissettingshouldnotbeenabledwhenusingadynamicorbatterypoweredmicrophone.
Touseaprofessionalmicrophonerequiring48Vphantompower,youneedanexternalpowersupplyandabalanced-unbalanced
converter(audiotransformer)inbetween.
UsetheInputgaintocontrolthevolumeoftheaudioinput.Ifthesoundistoolow,chooseahigherdBvalue,toamplifythe
sound.Ifthesoundistoohigh,choosealowerdBvalue.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB
relativetothefull-scaleinputlevel.
•Green—thesignalisatagoodlevel.
•Yellow—thesignalisbecomingdistorted.
•Red—thesignalisdistorted.
UsetheEncodingoptiontoselectdigitalaudioencodingformat.
23

AXISQ7411VideoEncoder
VideoandAudio
•AACrequiresalicenseforbothencodinganddecoding.AACistheleastcomplicatedandmostwidelyusedcodec.If
achievingthebestpossibleaudioqualityisapriority,AACistherecommendedcodectouse.AnAAClicenseisincluded
intheAxisproduct.
•G71 1isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem
•G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.
•Opusisanunlicensedcodecthatisusedforinteractivereal-timeaudiotransmissionovernetwork.
Note
Ifrecordingaudiotoedgestorage,suchasanSDcardornetworkshare,useAACencoding.
TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio
quality,butalsorequiresagreaterbandwidth.
SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality.Alowerbitrate
mayhavelatencyordelay,butwillrequirelessbandwidth.
Formoreinformationaboutthesesettings,pleaseseetheonlinehelp
.
AudioOutput
AnexternalspeakercanbeconnectedtotheAudio-outconnector(abuilt-inamplierisrequiredforthis).Theoutputcanbe
connectedtoanotheramplierwithspeakers.Astereoconnectormustbeusedfortheaudioout.
ConguretheaudiooutputsettingsunderVideo&Audio>AudioSettings.
Outputgain-Controlthevolumeofthelineaudiooutput.Ifthesoundistoolow,chooseahigherdBvalue.Ifthesoundis
toohigh,choosealowerdBvalue.
AudioClips
AnaudioclipisasoundlethatcanbeplayedwheneventsoccurordirectlyfromtheLiveViewpage.Theaudioclipmustrstbe
uploadedtotheAxisproductorrecordedbyamicrophoneconnectedtotheproduct.
Toadd,download,modifyorremoveaudioclips,gotoVideo&Audio>AudioClips.Formoreinformationseetheonlinehelp
ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,
seeEventsonpage39.
Note
Audioclipscannotbeusediftheproduct’saudiofunctionalityisenabled.TheaudiofunctionalityisenabledontheAudio
tabunderVideo&Audio>VideoStream.
.
24

AXISQ7411VideoEncoder
ConfiguretheLiveViewPage
ConfiguretheLiveViewPage
YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof
theLiveViewpage.
•StreamProle.Seepage19.
•DefaultViewerforBrowser.Seepage25.
•ViewerSettings.Seepage25.
•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage1 1.
•UserDenedLinks.Seepage26.
•OutputButtons.Seepage26.
DefaultViewerforBrowsers
FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts
toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand
selectsthebestavailablecombination.
BrowserViewerDescription
WindowsInternetExplorer
Otherbrowsers
Formoreinformation,pleaseseetheonlinehelp.
AMC
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
ServerPush
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
H.264.
newimage.
Recommendedviewerforotherbrowsers(MotionJPEG).
H.264.
newimage.
ViewerSettings
Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.
•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo
imageinyourbrowser.
•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia
Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour
Axisreseller.
•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick
mode.
•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe
PTZcontrolpanel.
•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe
AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl
(AMC)onpage14.
25

AXISQ7411VideoEncoder
ConfiguretheLiveViewPage
UserDenedLinks
Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL
tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor
activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe
scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.
OutputButtons
ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.
TodisplayoutputbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderOutputButtons,selectthetypeofcontroltouse:
-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60
seconds.
-Active/Inactivedisplaystwobuttons,oneoreachaction.
Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.
FormoreinformationaboutI/Oports,seeI/OPortsonpage58.
26

AXISQ7411VideoEncoder
PTZ(PanTiltZoom)
PTZ(PanTiltZoom)
PresetPositions
Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof
thefollowingvalues:
•Panandtiltpositions
•Zoomposition
AccessthePresetPositions
Presetpositionscanbeaccessedinseveralways:
•ByselectingthepresetfromthePresetpositionsdrop-downlistintheLiveViewPage.
•Whensettingupactionrules.Seepage39.
•Whensettingupguardtours.Seepage27.
AddaPresetPosition
1.GotoPTZ>PresetPositions.
2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition,seePresetPositions.
3.EnteradescriptivenameintheCurrentpositioneld.
4.Ifrequired,selectUsecurrentpositionasHome.
5.ClickAddtosavethepresetposition.
Toincludethepresetpositionnameintheoverlaytext,gotoVideo&Audio,selectIncludeoverlaytextandenterthemodier#Pin
theeld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp
.
SettheHomePosition
TheHomepositionisreadilyaccessiblebyclickingtheHomebuttonontheLiveViewpageandinthePresetPositionssetupwindow.
Tosetacustomizedhomeposition,selectUsecurrentpositionasHomewhenaddingapresetposition.Theuser-denedhome
positionwillhave(H)added,forexample,Entrance(H).ThedefaultHomeposition,called“Home”,willstillbeavailable.
TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength
oftime.EnterthelengthoftimeintheReturntohomewheninactiveeldandclickSave.Setthetimetozerotopreventthe
productfromautomaticallyreturningtotheHomeposition.
GuardTour
Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor
congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser .
Toaddaguardtour:
1.GotoPTZ>GuardTourandclickAdd.
2.Enteradescriptivename.
3.Specifythepauselengthbetweenruns.
27

AXISQ7411VideoEncoder
PTZ(PanTiltZoom)
4.SelectanavailablepresetpositionandclickApply.
5.SpecifytheMoveSpeed.
6.SpecifytheViewTimeinsecondsorminutes.
7.SpecifytheViewOrderorselecttheRandomvieworderoption.
8.ClickSave.
Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.
Note
ForproductsthatsupportLimitedGuardTour ,theproducthasaxedminimumviewtime
Formoreinformationseetheonlinehelp
.
TourRecording
Theguardtourfunctioninthisproductincludestourrecording,whichallowsrecordingofacustomtourusinganinputdevicesuchas
ajoystick,mouse,keyboardorthroughtheVAPIX®ApplicationProgrammingInterface(API).Arecordedtourisareplayofarecorded
sequenceofPan/Tilt/Zoommovements,includingtheirvariablespeedsandlengths.
1.GotoPTZ>GuardTourandclickAdd.
2.SelectCreatearecordtourandclickOK.
3.Enteradescriptivename.
4.Specifythepauselengthbetweenruns.
5.Click
6.Whensatised,click.
7.ClickOK.
Note
Onlythenameoftherecordedtourandpausebetweenrunscanbemodied.Startinganewrecordingwilloverwritethe
existingguardtour.
TherecordedtourcanbeactivatedfromtheLiveViewandGuardTourpagesorthroughevents.Formoreinformationseethe
onlinehelp.
tostartrecordingthePan/Tilt/Zoommovements.
InstallPTZDriver
ThisAxisproductsupportsseveralPTZdevices.Pleaseseewww.axis.comforacompletelistofsupporteddevices,andtoobtainthe
correctdriver.ToinstallaPTZdeviceyouneedtoinstallthePTZdriver.
ToinstallthePTZdrivergotoPTZ>DriverSelection.Browsetondthedriver(e.g.driver.ptz)andUpload.Ifthedriverwas
successfullyuploaded,itappearsintheSelectdrivertousedrop-downlist.Fromthisdrop-downlist,selectthedrivertoinstall
orremove,andclickSave.
SelectActivatePTZtoenablePTZ.TheaddressoftheconnecteddeviceappearsagainstDeviceID.ChoosetheDevicetypefromthe
drop-downlist.Tondwhichdevicetypetouse,consultthedocumentationsuppliedbythePTZdriver .
TocompletetheinstallationgotoSystemOptions>Ports&Devices>COMPortandverifythesettings.
28

AXISQ7411VideoEncoder
PTZ(PanTiltZoom)
Advanced
DeviceSettings
TheDeviceSettingswindowdisplaysdriverspecicsettings.Theappearanceofthiswindowcanvarydependingonthedriver
installed.Optionsthatcanbeconguredinclude:
•DriverSpecicSettingsforVideoSource
•MechanicalLimitsforMovingVideoSource
•LightControlVideoSource
•ExtendedDriverSpecicSettingsforVideoSource
FordownloadandinstallationinformationaboutPTZdriversforyourAxisproductpleasevisitwww.axis.com/techsup/
Controls
AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.
ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl
panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface.
ClickAddtoaddanewshortcutcommandbutton.
ThefollowingPTZcontrolsareenabledbydefault:
•Pancontrol
•Tiltcontrol
•Zoomcontrol
Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.
Note
DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto
presetpositionsthatrequireatiltmovement.
ControlQueue
Note
•TheadministratorcanenableanddisablePTZcontrolsforselectedusers.
•Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.
•TheControlqueuepolltimeismeasuredinseconds.Formoreinformationseetheonlinehelp.
TheadministratorcansetupaqueueforPTZcontrollersfromPTZ>ControlQueue.Oncesetup,thePTZControlQueuebuttons
appearintheLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime.Otheruserswillbeplacedinqueue.
Auserwhobelongstoagroup(seeUsersonpage47)withahigherPTZprioritycangobeforeotherusersinthequeueandtake
controloftheproduct.Theorderofpriorityisasfollows:
1.Administrator—AnadministratortakesoverPTZcontrolregardlessofwhoisrstinqueue.Theadministratorwillbe
removedfromthequeue60secondsafterthelastPTZcontrolcommand.
2.Event—TheAxisproductcanbeconguredtogotoapresetpositionwhentriggeredbyanalarm(seeEventsonpage39).
Theeventwillimmediatelybeplacedrstinthequeueexceptwhenanadministratorisincontrol.
3.Operator—Sameasadministratorbutwithlowerpriority
29

AXISQ7411VideoEncoder
PTZ(PanTiltZoom)
4.GuardTour—Aguardtour(seepage27)hasPTZcontrolforanindeniteperiodoftime.Itmaybeoverriddenbyan
operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.
5.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispassed
ontothenextviewerinqueue.
OSDMenu
IfthePTZunitsupportsaninternalcongurationmenu,thiscanbeaccessedusingtheOn-ScreenDisplay(OSD).Congurethe
analogcamerabyopeningandnavigatingthroughitsinternalmenuinthisdisplay.
30

AXISQ7411VideoEncoder
Detectors
Detectors
CameraTampering
CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,spray-paintedorseverely
defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.
Toconguretamperingdetection:
1.GotoDetectors>CameraTampering.
2.SettheMinimumduration,thatis,thetimethatmustelapsebeforeanalarmisgenerated.Increasetimetoprevent
falsealarmsforknownconditionsthataffecttheimage.
3.SelectAlarmfordarkimagesifanalarmshouldbegeneratediflightsaredimmedorturnedoff,orifthelensissprayed,
covered,orrenderedseverelyoutoffocus.
4.ClickSave.
Toconguretheproducttosendanalarmwhentamperingoccurs:
1.GotoEvents>ActionRules.
2.ClickAddtosetupanewactionrule.
3.EnteraNamefortheactionrule.
4.UnderCondition,selectDetectorsfromtheTriggerlist.
5.SelectTamperingfromthelistofdetectors.
6.Optionally,selectascheduleandsetadditionalconditions.
7.Selecttheaction.Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdenedrecipients.
Note
TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot
haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.
Formoreinformationonactionsrules,seeEventsonpage39.
AudioDetection
TheAxisproductcanbeconguredtogenerateanalarmwhenaudiorisesaboveorfallsbelowthethresholdvalue.Thethreshold
valuecanbesetintherange0–100where0isthemostsensitiveand100theleastsensitive.
1.GotoDetectors>AudioDetection.
2.SettheaudioalarmlevelandclickSave.
3.GotoEvents>ActionRulesandsetupanactionrule,seeSetUpActionRulesonpage39.
DetectedaudioisindicatedbycoloredpeaksintheActivityindicator.Aneventistriggeredwhendetectedaudiorisesaboveorfalls
belowthethresholdvalue,whichisrepresentedbythebar.
31

AXISQ7411VideoEncoder
Applications
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications
Note
•TheapplicationAXISVideoMotionDetectionisincludedwiththisproduct.SeeAXISVideoMotionDetection.
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
ApplicationLicenses
Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:
•Automaticinstallation—requiresaccesstotheInternet
•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct
Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder
SystemOptions>Support>SystemOverview.
UploadApplication
Touploadandstartanapplication:
1.GotoSetup>Applications.
2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.
3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.
5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
Note
•Applicationscanbeuploadedbyproductadministrators.
•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version
3.10andlater.
Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.
ApplicationConsiderations
Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand
theapplicationrecongured.
IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot
guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout
rmwareupgrades,seeUpgradetheFirmware.
IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.
IftheAxisproductisrestored,uploadedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto
Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring
theAxisproduct,seeMaintenance.
32

AXISQ7411VideoEncoder
Applications
IftheAxisproductisresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory
default,seeResettoFactoryDefaultSettings.
33

AXISQ7411VideoEncoder
AXISVideoMotionDetection
AXISVideoMotionDetection
AXISVideoMotionDetectionisanapplicationthatdetectsmovingobjectsinthecamera’seldofview.Whenamovingobject
isdetected,AXISVideoMotionDetectionsendsanalarmthatcanbeusedbytheAxisproductorbythird-partysoftware,to,
forexample,recordvideoorsendanotication.
AXISVideoMotionDetection3isincludedwiththeAxisproductandisavailableunderSetup>Applications.TouseAXISVideo
MotionDetection,theapplicationmustrstbestarted.Toavoiddetectingunwantedobjects,theapplicationshouldbecongured.
Duringconguration,visualconrmationcanbeusedtohelpunderstandtheeffectofthedifferentlters.Whenvisualconrmation
isenabled,redpolygonsshowwhichobjectstheapplicationdetectsandgreenpolygonsshowwhichobjectstheapplicationignores.
Considerations
BeforeusingAXISVideoMotionDetection3,takethefollowingintoconsideration:
•Smallanddistantobjectsmightnotbedetected.
•Detectionaccuracymaybeaffectedbyweatherconditionssuchasheavyrainorsnow.
•MakesurethatthelightingconditionsarewithintheAxisproduct’sspecication.Addadditionallightingifneeded.
•Makesurethatthecameraisnotsubjecttoexcessivevibrations.Vibrationsmightcausefalsedetections.
StartandStoptheApplication
Tostarttheapplication,selectitintheInstalledApplicationslistontheApplicationspageandclickStart.
Tostoptheapplication,selectitinthelistandclickStop.
CongureApplication
TheapplicationisavailablefromSetup>Applications>MotionDetection3.GotoSettingsandthenclickAXIS AXIS
Detection
Detection Detection
TocongureAXISVideoMotionDetection3,followthesesteps:
Aftermodifyingasetting,clickSavetoapplythechanges.Thevideostreamwillberestartedanditmaytakeafewseconds
beforethechangeisapplied.
settings
settings settings
1.Modifythesizeandpositionoftheincludearea.Thisistheareainwhichmovingobjectswillbedetected.SeeInclude
Areaonpage35.
2.Optionally,addoneormoreexcludeareas.Objectsinanexcludeareawillbeignored.SeeExcludeAreaonpage35.
3.ClickSavetoapplythechanges.
4.Usevisualconrmationtoverifythesettings.SeeVisualConrmationonpage35.
5.Iftoomanyunwantedobjectsaredetected,enableandcongureoneormoreoftheignorelters.SeeIgnoreFilters
onpage36.
toopentheapplication’swebpage.
AXIS
Video
Motion
Video Video
Motion Motion
MultichannelProducts
Tousetheapplicationonmultiplechannels,theapplicationmustbeenabledandconguredforeachchannel.
•Toswitchbetweenchannels,clickonthetabsbelowthevideoimage.
•Toenabletheapplicationonachannel,switchtothatchannelandclickEnable.
34

AXISQ7411VideoEncoder
AXISVideoMotionDetection
Itisrecommendedtoonlyenablevisualconrmationforonechannelatatime.Makesuretodisablevisualconrmationbefore
startingconguringanotherchannel.
ClickingSavewillsavechangesonallchannels.
IncludeArea
Theincludeareaistheareainwhichmovingobjectswillbedetected.Objectsmovingoutsidetheincludeareawillbeignored.
Theobjectwillbedetectedalsoifonlyapartoftheobjectisinsidetheincludearea.
Note
Tomodifytheincludearea,InternetExplorerandAXISMediaControl(AMC)mustbeused.
Thedefaultincludeareaisasquarethatcoversthewholeimage.Clickontheicontohighlightthearea.
Usethemousetoreshapeandresizetheareasothatitonlycoversthepartoftheimageinwhichmovingobjectsshouldbedetected.
Thedefaultsquarecanbechangedtoapolygonwithupto20points(corners).
•Toaddanewpoint,clickontheincludeareaborder.Dragthepointtothedesiredposition.
•Toremoveapoint,right-clickonthepoint.
•Tomoveapoint,dragthepointtothenewposition.
•Tomovetheentireincludearea,placethemousepointerinsidethearea.Whenthepointerbecomesacross,dragthe
areatothenewposition.
•Toselecttheincludearea,clickontheborder.
Toresettheincludeareatoitsdefaultsize,clickReset.
ExcludeArea
Anexcludeareaisanareainwhichmovingobjectswillbeignored.Useexcludeareasifthereareareasinsidetheincludearea
thattriggeralotofunwanteddetectedobjects.Upto10excludeareascanbeused.
Note
Toaddandmodifyexcludeareas,InternetExplorerandAXISMediaControl(AMC)mustbeused.
Toaddanexcludearea,clickAdd.Thedefaultexcludeareaisarectangleplacedinthecenteroftheimage.Usethemouse
tomove,reshapeandresizetheareasothatitcoversthedesiredpartoftheimage.Thedefaultsquarecanbechangedtoa
polygonwithupto20points(corners).
•Tomovetheexcludearea,placethemousepointerinsidethearea.Whenthepointerbecomesacross,dragthearea
tothenewposition.
•Toaddanewpoint,clickontheexcludeareaborder.Dragthepointtothedesiredposition.
•Toremoveapoint,right-clickonthepoint.
•Tomoveapoint,dragthepointtothenewposition.
•Toselectanexcludearea,clickontheborder.
Toremoveanexcludearea,selecttheareaandthenclickRemove.
Tohighlighttheexcludeareas,clickontheicon.
VisualConrmation
Visualconrmationisusedtovalidatethatthesettingsarecorrect,thatis,thatallobjectsthatshouldbedetectedaredetected.
35

AXISQ7411VideoEncoder
AXISVideoMotionDetection
Note
Tousevisualconrmation,InternetExplorerandAXISMediaControl(AMC)mustbeused.
Whenvisualconrmationisenabled,allmovingobjectsfoundbytheapplicationwillbeencircledandfollowedbypolygons.Ared
polygonindicatesthattheobjectisfoundandisdetectedasamovingobject.Agreenpolygonindicatesthattheobjectisfoundbut
isignoredbecauseitisnotintheincludeareaorbecauseofoneoftheignorelters.
Toenablevisualconrmation:
1.SelecttheEnablevisualconrmationoption.
2.ClickSave.
Note
•Visualconrmationisdisabledafter15minutes.
•Aftermodifyingasetting,clickSavetoapplythechange.Thevideostreamwillberestartedanditmaytakeafewseconds
beforethechangeisapplied.
•Enablingvisualconrmationmayintroducevideolatency.
IgnoreFilters
IfAXISVideoMotionDetection3detectstoomanyunwantedobjects,startbymodifyingtheincludeandexcludeareas.Ifstilltoo
manyobjectsaredetected,useoneormoreoftheignorelters.
Supportedignorelters:
•Swayingobjects—Usedtoignoreobjectsthatonlymoveashortdistance
•Short-livedobjects—Usedtoignoreobjectsthatonlyappearintheimageforashortperiodoftime
•Smallobjects—Usedtoignoresmallobjects
Ignoreltersareappliedtoallmovingobjectsfoundbytheapplicationandshouldbeconguredwithcaretoensurethatno
importantobjectsareignored.
Onlyuseignoreltersifneededanduseasfewltersaspossible.Enableandcongureonelteratatimeandusevisualconrmation
toverifythesettingsbeforeenablinganotherlter.Whenconguringalter,startwithasmallltersize,clickSaveandusevisual
conrmationtoverifythesettings.Ifrequired,increasetheltersizeinsmallstepsuntilthenumberofunwantedobjectsisreduced.
SwayingObjectIgnoreFilter
Theswayingobjectlterisusedtoavoiddetectingobjectsthatonlymoveashortdistance,forexamplemovingtrees,agsandtheir
shadows.Usethelterifsuchobjectscausealotoffalsedetections.Iftheswayingobjectsinthescenearelarge,forexamplelarge
pondsorlargetrees,useexcludeareasinsteadofthelter.Thelterwillbeappliedtoallmovingobjectsinsceneand,ifsetto
avaluetoolarge,importantobjectsmightnotbedetected.
Whentheswayingobjectlterisenabledandtheapplicationndsamovingobject,theobjectwillnotbereportedasdetected(red
polygoninvisualconrmation)untilithastravelledadistancelargerthanthesetltersize.Thealarmsentbytheapplicationwillbe
sentwhentheobjectisdetected.Ifthealarmisusedtostartarecording,congurethepre-triggertimesothattherecordingalso
includesthetimetheobjectmovedinthescenebeforebeingdetected.
Toenablethelter:
1.SelecttheSwayingobjectsoption.
2.Clickonthe
3.Usethemousetoadjusttheltersize.Startwithasmallsize.Objectsmovingadistanceshorterthanthedistancefrom
thecenterofthecrosstooneofthearrowheadswillbeignored.Theltercanbemovedtothelocationofaswaying
objecttomakeiteasiertoadjustthesize.Notethatthelterwillbeappliedtoallobjectsintheimage,notonlytothe
onesatthelocationwherethelterisplaced.
icontoshowtheltersizeintheimage.
36

AXISQ7411VideoEncoder
AXISVideoMotionDetection
4.ClickSavetoapplythelter.
5.Usevisualconrmationtoverifythesettings.
6.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.
Theltersizecanalsobesetbyenteringavaluebetween10and50intheeld.Thevaluecorrespondstothedistancefromthe
centerofthecrosstooneofthearrowheads.Thevalue100impliesthatanobjectmusttravelfromitsinitialpointtoonethirdofthe
imagewidthorheightbeforebeingdetected.Thevalue50implieshalfthatdistance,thatis,theobjectmusttraveladistanceof
onesixthoftheimagewidthorheightbeforebeingdetected.
Short-LivedObjectIgnoreFilter
Theshort-livedobjectlterisusedtoavoiddetectingobjectsthatonlyappearforashortperiodoftime,suchaslightbeamsfroma
passingcarandquicklymovingshadows.Usethelterifsuchobjectscausealotoffalsedetections.
Whentheshort-livedobjectlterisenabledandtheapplicationndsamovingobject,theobjectwillnotbereportedasdetected
(redpolygoninvisualconrmation)untilthesettimeaspassed.Thealarmsentbytheapplicationwillbesentwhentheobjectis
detected.Ifthealarmisusedtostartarecording,congurethepre-triggertimesothattherecordingalsoincludesthetimethe
objectmovedinthescenebeforebeingdetected.
Toenablethelter:
1.SelecttheShort-livedobjectsoption.
2.Enterthenumberofsecondsintheeld.Thenumberofsecondsistheminimumtimethatmustpassbeforetheobjectis
detected.Startwithasmallnumber.
3.ClickSavetoapplythelter.
4.Usevisualconrmationtoverifythesettings.
5.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.
SmallObjectIgnoreFilter
Thesmallobjectlterisusedtoavoiddetectingobjectsthataretoosmall.Forexample,ifonlymovingcarsshouldbedetected,the
smallobjectltercanbeusedtoavoiddetectingpeopleandanimals.
Ifusingthesmallobjectlter,takeintoconsiderationthatanobjectfarfromthecameraappearssmallerthananobjectclosetothe
camera.Ifthelterissettoignoreobjectsthesizeofaperson,peoplethatareclosetobecameracanstillbedetectedbecause
theyarelargerthantheltersize.
Toenablethelter:
1.SelecttheSmallobjectsoption.
2.Clickonthe
3.Usethemousetoadjusttheltersize.Startwithasmallsize.Movingobjectsthattinsidetherectanglewillbeignored.
Thelterdisplayedintheimagecanbemovedtomakeiteasiertocomparetheltersizewiththesizeofobjects
intheimage.Notethatthelterwillbeappliedtoallobjectsintheimage,alsotoobjectsthatarenotlocatedat
thepositionofthedisplayedlter.
icontoshowtheltersizeintheimage.
4.ClickSavetoapplythelter.
5.Usevisualconrmationtoverifythesettings.
6.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.
Theltersizecanalsobesetbyenteringthewidthandheightintheelds.Thewidthandheightarethemaximumwidthand
maximumheightoftheobjectstoignoreandaremeasuredinpercentoftheimagewidthandheight.Valuesbetween5and100
canbeused.
37

AXISQ7411VideoEncoder
AXISVideoMotionDetection
UsingtheApplicationinanActionRule
ThefollowingexampleshowshowtoconguretheAxisproducttorecordvideowhenAXISVideoMotionDetection3detectsmotion.
1.InsertanSDcardintheAxisproduct,orgotoSetup>SystemOptions>StorageintheAxisproduct’swebpagesand
conguretheproducttouseanetworkshare.
2.Optionally,gotoSetup>Video&Audio>StreamProlesandcreateastreamproletouseforrecording.
3.GotoSetup>Events>ActionRulesandclickAddtocreateanewactionrule.
4.FromtheTriggerdrop-downlist,selectApplicationsandthenselectVMD3.
5.Congureothersettingsasrequired.Forexample,toonlyrecordvideoduringcertaintimeperiods,selectaSchedule.
6.UnderActions,selectRecordVideofromtheTypedrop-downlist.
7.Selectthestreamproleandstoragedevicetouseandcongurethepre-andpost-triggertimes.
8.MakesurethattheruleisenabledandthenclickOK.
Note
ToappearintheTriggerlist,theapplicationmustbestartedanditsstatusmustbeIdleorRunning.
38

AXISQ7411VideoEncoder
Events
Events
TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.
ConvertEventTypestoActionRules
IftheAxisproductisupgradedtormwareversion5.40orlater,itisrecommendedtoconvertEventTypestoActionRules.The
legacyuserEventTypesinthecamerawillcontinuetoworkbutwillnotbevisibleintheuserinterfaceofthecamera.TheEvent
TypesneedtobeconvertedtoActionrulestobecomevisibleintheuserinterface.
ToconvertEventTypestoActionRulesgotoEvents>ActionRulesandclickConvert.
NO
TICE
NO NO
TICE TICE
ThisisnotrecommendedwhenusingaVMSbasedontheoldEventManagementSystem.
SetUpActionRules
Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan
emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.
Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage40andActionsonpage41.
Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe
camera’seldofview.
Setupmotiondetectionandaddanetworkshare:
1.GotoApplicationstostartandcongureAXISVideoMotionDetection3.SeeAXISVideoMotionDetection.
2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage57.
Setuptheactionrule:
1.GotoEvents>ActionRulesandclickAdd.
2.SelectEnableruleandenteradescriptivenamefortherule.
3.SelectApplicationsfromtheTriggerdrop-downlistandthenselectVMD3
4.Optionally,selectaScheduleandAdditionalconditions.Seebelow.
5.UnderActions,selectRecordVideofromtheTypedrop-downlist.
6.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.
7.SelectNetworkSharefromtheStoragedrop-downlist.
Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing
additionalconditions,allconditionsmustbemettotriggertheaction.
Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,
duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.
TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime
and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered
againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.
Formoreinformation,seetheonlinehelp
.
39

AXISQ7411VideoEncoder
Events
Triggers
Availableactionruletriggersandconditionsinclude:
•Applications–Useinstalledapplicationstotriggertherule.SeeApplicationsonpage32.
-VMD3–TriggertherulewhenAXISVideoMotionDetectiondetectsamovingobject.SeeAXISVideoMotion
Detection.
•Detectors
-AudioDetection–Triggertherulewhenaudioisdetected.SeeAudioDetectiononpage31.
-Tampering–Triggertherulewhentamperingisdetected.SeeCameraTamperingonpage31.
•Hardware
-VideoSignal–Triggertheruleifvideosignalislost.
-Network–Triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart
recordingtotheSDcard.
-Temperature–Triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This
canforexamplebeusedtosendmaintenancenotications.
•InputSignal
•PTZ
•Storage
-DigitalInputPort–TriggertherulewhenanI/Oportreceivesasignalfromaconnecteddevice.SeeI/O
Portsonpage58.
-ManualTrigger–TriggertheruleusingtheManualTriggerbuttonintheLiveViewpage.SeeControlson
theLiveViewPageonpage1 1.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation
andconguration.
-VirtualInputs–canbeusedbyaVMS(VideoManagementSystem)totriggeractions.Virtualinputscan,for
example,beconnectedtobuttonsintheVMSuserinterface.
-Available–Triggertherulewhenthestoragedeviceisunmountedorremoved.Thiscanforexamplebeusedto
sendmaintenancenotications.
-Disruption–Triggertheruleifstorageproblemsaredetected,forexampleifthestoragedeviceisunavailable,
removed,full,lockedorifotherreadorwriteproblemsoccur .Thiscanforexamplebeusedtosendmaintenance
notications.
-Recording–TriggerstherulewhentheAxisproductrecordstothestoragedevice.Therecordingstatustrigger
canbeusedtonotifytheoperator,forexamplebyashingLEDlights,iftheproducthasstartedorstoppedto
recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.
-Full–Triggertherulewhenthestoragedeviceisfull.Undernormaloperation,theoldestrecordingswillbe
overwrittentopreventthestoragedevicefrombecomingfull.
-Locked–Triggertheruleifthestoragedeviceislocked(writeprotected).
•System
-SystemReady–Triggertherulewhentheproducthasbeenstartedandallservicesarerunning.Thiscanfor
examplebeusedtosendanoticationwhentheproductrestarts.
•Time
40

AXISQ7411VideoEncoder
Events
Actions
Availableactionsinclude:
•OutputPort–ActivateanI/Oporttocontrolanexternaldevice.
•OverlayText–Displayanoverlaytext.SeeUseOverlayTextinanActionRuleonpage22.
•PlayAudioClip–SeeAudioClipsonpage24.
•PTZControl
•RecordVideo–Recordvideoandaudiotoaselectedstorage.Torecordaudio,useAACaudioencodingandmakesurethat
audioisenabledintheselectedstreamprole.
-Recurrence–Triggertheruleperiodically.SeeSetUpRecurrencesonpage43.Thiscanforexamplebeusedto
uploadanimageevery5minutes.
-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage43.
-PresetPosition–Gotoapresetposition.
-GuardTour–Startaguardtour.SeeGuardTouronpage27.
•SendImages–Sendimagestoarecipient.
•SendNotication–Sendanoticationmessagetoarecipient.
•SendSNMPTrap–SendanSNMPtrapmessagetotheoperator.MakesurethatSNMPisenabledandcongured
underSystemOptions>Network>SNMP.
•SendVideoClip–Sendavideocliptoarecipient.
•StatusLED–FlashtheLEDindicator.Thiscanforexamplebeusedtovalidatetriggerssuchasmotiondetectionduring
productinstallationandconguration.
AddRecipients
Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication
messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage41.
Toaddarecipient:
1.GotoEvents>RecipientsandclickAdd.
2.Enteradescriptivename.
3.SelectarecipientType.
4.Entertheinformationneededfortherecipienttype.
5.ClickTesttotesttheconnectiontotherecipient.
6.ClickOK.
RecipientTypes
Thefollowingrecipientsareavailable:
41

AXISQ7411VideoEncoder
Events
RecipientUsewithactionNotes
Email
FTP
SFTPSendImages
HTTP
SendImages
SendNotication
SendVideoClip
SendImages
SendVideoClip
SendVideoClip
SendImages
Anemailrecipientcancontainmultipleemailaddresses.
EncryptedletransferusingSSHFileTransportProtocol
(SFTP).SFTPisamoresecuremethodthanFTPbutle
transfermightbeslower,especiallyforlargelessuchashigh
resolutionvideo.
SpecifylogininformationfortheSFTPserverandtheserver’s
publickeyMD5ngerprint(32hexadecimaldigits).
TheSFTPrecipientsupportsSFTPserversusingSSH-2with
RSAandDSAhostkeytypes.RSAisthepreferredmethod.To
useDSA,disabletheRSAkeyontheSFTPserver.
SendNotication
SendVideoClip
HTTPSSendImages
SendNotication
SendVideoClip
NetworkShareSendImages
SendVideoClip
TCPSendNotication
EncryptedletransferusingHyperTextTransferProtocol
Secure(HTTPS).
SpecifylogininformationfortheHTTPSserverandvalidate
theserver’scerticate.IfthereisaproxybetweentheAxis
productandtheHTTPSserver ,alsospecifytheproxysettings.
Anetworksharecanalsobeusedasastoragedevicefor
recordedvideo.GoSystemOptions>Storagetocongure
anetworksharebeforesettingupacontinuousrecordingor
anactionruletorecordvideo.Formoreinformationabout
storagedevices,seeStorageonpage55.
SetUpEmailRecipients
Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver ,portand
authenticationusedby,forexample,acorporateemailserver.
Note
Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from
receivingscheduledemailsandsimilar .Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked
emailaccounts.
Tosetupanemailrecipientusingoneofthelistedproviders:
1.GotoEvents>RecipientsandclickAdd.
2.EnteraNameandselectEmailfromtheTypelist.
3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.
4.SelecttheemailproviderfromtheProviderlist.
42

AXISQ7411VideoEncoder
Events
5.EntertheuserIDandpasswordfortheemailaccount.
6.ClickTesttosendatestemail.
Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas
Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver
address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver
certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,
seeCerticatesonpage49.
CreateSchedules
Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside
ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.
Tocreateanewschedule:
1.GotoEvents>SchedulesandclickAdd.
2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.
3.ClickOK.
Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.
SetUpRecurrences
Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.
Tosetuparecurrence:
1.GotoEvents>RecurrencesandclickAdd.
2.Enteradescriptivenameandrecurrencepattern.
3.ClickOK.
Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen
selecttherecurrencefromtheseconddrop-downlist.
Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.
43

AXISQ7411VideoEncoder
Recordings
Recordings
TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:
•Tostartacontinuousrecording,seepage45.
•Tosetupactionrules,seepage39.
•Toaccessrecordings,seeFindRecordingsonpage44.
•Toplayrecordings,seePlayRecordingonpage44.
•Toexportarecordingasavideoclip,seeExportVideoCliponpage45.
•Tocongurecameracontrolledstorage,seeStorageonpage55.
FindRecordings
RecordingsstoredontheSDcardornetworksharecanbeaccessedfromtheRecordings>Listpage.Thepagelistsallrecordingson
thestoragedeviceandshowseachrecording’sstartdateandtime,durationandtheeventthattriggeredtherecording.
Note
Therecording’sstartdateandtimeissetaccordingtotheAxisproduct’sdateandtimesettings.IftheAxisproductis
conguredtouseatimezonedifferentfromthelocaltimezone,makesuretoconguretheRecordingtimeltersaccording
totheproduct’stimezone.DateandtimesettingsareconguredunderSystemOptions>Date&Time,seeDate&Time
onpage49.
Tondarecording,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilter:
Recordingtime—ListrecordingsthatstartedbetweentheFromandTotimes.
Event—Listrecordingsthatweretriggeredbyaspecicevent.Selectcontinuoustolistcontinuousrecordings.
Storage—Listrecordingsfromaspecicstoragedevice.
Sort—Specifyhowrecordingsshouldbesortedinthelist.
Results—Specifythemaximumnumberofrecordingstodisplay.
3.Toapplythelters,clicktheFilterbutton.Someltersmaytakealongtimetocomplete.
4.TherecordingsaredisplayedintheRecordinglist.
Toplayarecording,selecttherecordingandclickPlay.SeealsoPlayRecordingonpage44.
Toviewdetailedinformationaboutarecording,selecttherecordingandclickProperties.
Toexportarecordingorapartofarecordingasavideoclip,selecttherecordingandclickExport.SeealsoExportVideoClipon
page45.
Toremovearecordingfromthestoragedevice,selecttherecordingandclickRemove.
PlayRecording
RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct’swebpages.
44

AXISQ7411VideoEncoder
Recordings
Toplayarecording,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto
applythelters.SeealsoFindRecordingsonpage44.
3.SelecttherecordingandclickPlay.Therecordingwillbeplayedinanewbrowserwindow.
ExportVideoClip
RecordingsontheSDcardornetworksharecanbeexportedasvideoclips.Itispossibletoexportacompleterecordingora
partofarecording.
Note
TheexportedrecordingisaMatroskavideole(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFile
Splittermustbeinstalled.AXISMatroskaFileSplittercanbedownloadedfromwww.axis.com/techsup/software
Toexportavideoclip,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto
applythelters.SeealsoFindRecordingsonpage44.
3.SelecttherecordingandclickExport.TheExportRecordingdialogopens.
4.Bydefault,thecompleterecordingisselected.Toexportapartoftherecording,modifythestartandstoptimes.
5.Optionally,enteralenamefortherecording.
6.ClickExport.
Note
Recordingscanalsobeexportedfromtheplaybackwindow .
ContinuousRecording
TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage
onpage55.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.
Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda
newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey
areremovedmanuallyorthroughautomaticremovalofoldrecordings.
Tostartacontinuousrecording,followthesesteps:
1.GotoRecordings>Continuous.
2.SelectEnabled.
3.SelectthetypeofstoragedevicefromtheStoragelist.
4.SelectaStreamproletouseforcontinuousrecordings.Toincludeaudiointherecording,useAACaudioencodingand
makesurethataudioisenabledintheselectedstreamprole.
5.ClickSavetosaveandstarttherecording.
45

AXISQ7411VideoEncoder
Languages
Languages
MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected
language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick
theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.
Note
•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto
English.
•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand
laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,
uploadanupdatedlanguagele.
•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.
46

AXISQ7411VideoEncoder
SystemOptions
SystemOptions
Security
Users
UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan
setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans
thatanybodymayaccesstheLiveViewpage.
Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):
•ViewershaveaccesstotheLiveViewpage
•Operatorshaveaccesstoallsettingsexcept:
-creatingandmodifyingPTZpresets
-creatingandmodifyingPTZcontrolsettings
-creatingandmodifyingprivacymasksettings
-uploadingapplicationsandlanguageles
-anyofthesettingsincludedintheSystemOptions
•Administratorshaveunrestrictedaccesstoallsettings.Theadministratorcanadd,modifyandremoveotherusers.
Note
NotethatwhentheoptionEncrypted&unencryptedisselected,thewebserverwillencryptthepassword.Thisisthedefault
optionforanewunitoraunitresettofactorydefaultsettings.
UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare
viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed
tologinagainandbeconguredtousethisfunctionality.
UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.
SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.
DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.
ONVIF
ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,
andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperability
betweendifferentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.
BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication
withtheproduct.Formoreinformationseewww.onvif.org
IPAddressFilter
IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare
allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.
Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).
47

AXISQ7411VideoEncoder
SystemOptions
HTTPS
HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.
HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby
HTTPSisconsideredadequateformostcommercialexchanges.
TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)login.
TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage
certicates.SeeCerticatesonpage49.
ToenableHTTPSontheAxisproduct:
1.GotoSystemOptions>Security>HTTPS
2.SelectanHTTPScerticatefromthelistofinstalledcerticates.
3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.
4.SettheHTTPSConnectionPolicyforthedifferentusergroups.
5.ClickSavetoenablethesettings.
ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol
andhttp://fortheHTTPprotocol.
TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.
IEEE802.1X
IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication
server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.
InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS
(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).
Youneed:
•aCAcerticatetoauthenticatetheauthenticationserver.
•aCA-signedclientcerticatetoauthenticatetheAxisproduct.
Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeCerticatesonpage49.ManyCAcerticates
arepreinstalled.
ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:
1.GotoSystemOptions>Security>IEEE802.1X.
2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.
3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.
4.ChecktheboxtoenableIEEE802.1XandclickSave.
Note
Forauthenticationtoworkproperly ,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP
server.SeeDate&Timeonpage49.
48

AXISQ7411VideoEncoder
SystemOptions
Certicates
Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network
protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates
canbeusedwiththeAxisproduct:
Server/Clientcerticates-ToauthenticatetheAxisproduct.
CAcerticates-Toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis
connectedtoanIEEE802.1Xprotectednetwork.
Note
Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled
CAcerticatesthathavebeendeletedwillbereinstalled.
AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited
protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.
Toinstallaself-signedcerticate:
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickCreateself-signedcerticateandprovidetherequestedinformation.
TocreateandinstallaCA-signedcerticate:
1.Createaself-signedcerticateasdescribedabove.
2.GotoSetup>SystemOptions>Security>Certicates.
3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.
4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.
5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.
Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate
andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.
TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickInstallcerticateanduploadthecerticate.
AudioSupport
SelectEnableaudiosupporttoallowclientstoretrieveaudiostreamsfromtheAxisproduct.Forinformationonhowtocongure
audiosettings,seeSetUpAudioonpage23.
Note
DeselectingthisoptionwilldisableaudiogloballyintheAxisproduct,forconguredeventsandproleswithaudioaswell.
Date&Time
TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.
CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see
below).
Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:
49

AXISQ7411VideoEncoder
SystemOptions
•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.
•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage52.
IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage52.
•Setmanually–Allowsyoutomanuallysetdateandtime.
IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.
TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe
predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp
timeformats.Toincludedateandtimeintheoverlaytext,gotoVideo&AudioandselectIncludedateandIncludetime.
Network
BasicTCP/IPSettings
forinformationonhowtocreatecustomdateand
TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion
mustalwaysbeenabled.
IPv4AddressConguration
Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
conguredunderSystemOptions>Network>TCP/IP>Basic.
DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis
thenpossibletoaccesstheAxisproductbyname(hostname).
IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(seepage60)andthenperformtheinstallationagain.
TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.
IPv6AddressConguration
IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.
ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.
ARP/Ping
Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage50.
TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP
addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional
twominutes.
Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.
Pingingtheproductisstillpossiblewhentheserviceisdisabled.
AssignIPAddressUsingARP/Ping
Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.
50

AXISQ7411VideoEncoder
SystemOptions
1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.
2.Locatetheserialnumber(S/N)ontheproductlabel.
3.Openacommandpromptandenterthefollowingcommands:
Linux/Unixsyntax
arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress>
Linux/Unixexample
arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125
Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>
Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125
4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.
5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.
6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.
ForothermethodsofassigningtheIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxisSupport
webatwww .axis.com/techsup
Note
•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.
•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect
Runasadministrator.
•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.
AXISVideoHostingSystem(AVHS)
AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom
anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting
TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice
isenabledbydefault.Todisable,cleartheEnableAVHSbox.
One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage7)forabout3secondsto
connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto
theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect
fromtheAVHSservice.
Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe
one-clickinstallation.
AXISInternetDynamicDNSService
AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net
51

AXISQ7411VideoEncoder
SystemOptions
ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.
Note
AXISInternetDynamicDNSServicerequiresIPv4.
AdvancedTCP/IPSettings
DNSConguration
DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem
Options>Network>TCP/IP>Advanced.
SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:
Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe
fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.
Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris
optionalandwillbeusediftheprimaryisunavailable.
NTPConguration
NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder
SystemOptions>Network>TCP/IP>Advanced.
SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.
HostNameConguration
TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS
name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.
SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.
SelectUsethehostnametosetthehostnamemanually.
SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.
Formoreinformation,seetheonlinehelp
Link-LocalIPv4Address
Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess
theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic
orDHCP-suppliedIPaddressatthesametime.
.
ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.
HTTP
TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.
52

AXISQ7411VideoEncoder
SystemOptions
HTTPS
TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto
thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.
ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage48.
NATtraversal(portmapping)forIPv4
Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).
UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side
ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto
theproduct.
NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.
Note
•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP
•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,
Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.
TM
.
Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP
NotethatUPnP
UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris
found,thedefaultrouterisselected.
AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe
porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.
Note
•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot
•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.
•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.
FTP
TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled
underSystemOptions>Network>TCP/IP>Advanced.
Note
RTSP
TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe
changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.
TM
mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).
supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.
ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.
TM
.
Note
H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.
53

AXISQ7411VideoEncoder
SystemOptions
SOCKS
SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother
sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and
notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).
SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp
.
QoS(QualityofService)
QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork
prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.
TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the
Axisproductcanmarkdifferenttypesoftrafc.
Note
LiveaudioDSCPwillbeequaltolivevideoDSCPifH.264overRTSPisused.
SNMP
TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.
AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specic,hardware-related
issuesthatmayneedadministrativeattention.FormoreinformationaboutAXISVideoMIBandtodownloadMIBles,goto
www.axis.com/techsup
ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.
Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.
TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable
trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.
Note
IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.
TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat
shouldreceivethemessage.
Thefollowingtrapsareavailable:
•Coldstart
•Warmstart
•Linkup
•Authenticationfailed
Note
AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecictraps.
SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.
TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage48.ToenableSNMPv3,checktheboxandprovidetheinitialuser
password.
54

AXISQ7411VideoEncoder
SystemOptions
Note
Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettingsonpage60.
TM
UPnP
TheAxisproductincludessupportforUPnP
systemsandclientsthatsupportthisprotocol.
TM
UPnP
canbedisabledunderSystemOptions>Network>UPnP
TM
RTP/H.264
TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.
TheRTPportrangedenestherangeofportsfromwhichthevideo/audioportsareautomaticallyselected.Formulticaststreams,
onlycertainIPaddressesandportnumbersshouldbeused.
SelectAlwaysMulticastVideoand/orAlwaysMulticastAudiotostartmulticaststreamingwithoutopeninganRTSPsession.
Bonjour
TM
.UPnP
isenabledbydefaultandtheproductisautomaticallydetectedbyoperating
TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.
BonjourcanbedisabledunderSystemOptions>Network>Bonjour.
Storage
SDCard
NO
TICE
NO NO
TICE TICE
Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.
Note
ForSDcardrecommendationsseewww.axis.com
TheAxisproductsupportsmicroSD/microSDHC/microSDXCcards.
ThefollowingSDcardlesystemsaresupported:
•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess
datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.
•vFAT—supportedbymostoperatingsystemsforpersonalcomputers.
TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.
Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly
availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.
Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.
Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.
55

AXISQ7411VideoEncoder
SystemOptions
MountandUnmountSDCard
NO
TICE
NO NO
TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.
TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual
mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.
TounmounttheSDcard:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCard.
3.ClickUnmount.
4.Thecardcannowberemoved.
FormatSDCard
NO
TICE
NO NO
TICE TICE
FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.
TheAxisproductcanbeconguredtoautomaticallyformatSDcardsthatareinsertedintotheproduct.Ifautoformatisenabledand
anSDcardisinserted,theproductwillcheckiftheSDcardhastheext4lesystem.Ifthecardhasadifferentlesystem,the
cardwillautomaticallybeformattedtoext4.
Important
Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted
intotheAxisproduct.
Toenableautomaticformatting,followthesesteps:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCard.
3.UnderGeneralSettings,selectAutoformatto.
4.ClickOKtosavesettings.
AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe
SDcard,followthesesteps:
1.InserttheSDcardintheSDcardslot.
2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
3.ClickSDCard.
4.ClickFormatandselectthedesiredlesystem.
5.ClickOKtostartformattingthecard.
EncryptSDCardData
Topreventunauthorizedindividualsandsystemstoaccessrecordedvideo,theSDcardcontentcanbeencrypted.Encryptioncanonly
beenabledwhenthecardisunmounted.Afterenablingencryption,theSDcardmustbeformattedsothatnounencrypteddata
remainonthecard.Thecardmustalsobemountedbeforeitcanbeused.
56

AXISQ7411VideoEncoder
SystemOptions
Note
Ifautoformatisenabled,thecardwillbeformattedandmountedautomaticallywhenencryptionisenabled.Theformatand
mountstepsbelowshouldthenbeskipped.
ToencrypttheSDcardcontent:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCardtoopenStorageManagement.
3.IftheSDcardismounted,clickUnmounttounmountthecard.
4.ClickEncrypt.
5.SelectEnableSDcardencryptionandenterapassphrase.
6.BackinStorageManagement,clickFormattoformattheSDcard.
7.ClickMounttomounttheSDcard.
Itispossibletochangethepassphrasewithoutreformattingthecard.OpenStorageManagement,clickEncryptandentertheold
andnewpassphrases.Thepassphrasecanonlybechangedwhenthecardismounted.Ongoingrecordingswillnotbeaffectedif
thepassphraseischanged.
Todisableencryption,unmounttheSDcardandfollowthestepsabovebutcleartheEnableSDcardencryptionoption.Thecard
mustbeformattedandmountedwhenencryptionhasbeendisabled.
NetworkShare
NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor
recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto
www.axis.com/se/sv/products/axis-camera-companion/support-and-documentation
Note
ForNASrecommendationsseewww.axis.com
Toaddanetworkshare:
1.GotoSystemOptions>Storage.
2.ClickNetworkShare.
3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.
4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.
5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.
6.ClickConnect.
ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.
Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously .UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.
Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.
57

AXISQ7411VideoEncoder
SystemOptions
Ports&Devices
I/OPorts
TheAxisproductprovidesfourcongurableinputandoutputportsforconnectionofexternaldevices.Forinformationabout
howtoconnectexternaldevices,seeConnectorsonpage67.
ToconguretheI/Oports,gotoSystemOptions>Ports&Devices>I/OPorts.Eachportcanfunctionasinputoroutput:
•InputasOpencircuit–Theinputbecomesactivewhenthecircuitisgroundedby,forexample,aREXdevice.Itremains
inactiveaslongasitsnormalstateequalsitscurrentstatus.
•InputasGroundedcircuit–Theinputbecomesactivewhenthecircuitisopenedbyforexampleamonitor .
•OutputasOpencircuit–Theoutputportisinanon-conductivestatewhenitscurrentstatusisopencircuit.Thecurrent
statusofanoutputportcanbechangedby,forexample,anactionrule.
•OutputasGroundedcircuit–Theoutputportisinaconductivestatewhenitscurrentstatusisgroundedcircuit.
COMPort
TheAxisproducthasoneRS-485/RS-422serialport.Theportsupportsthefollowingmodes:
•GenericHTTPallowstheAxisproducttoreceivedataandsendcommandsviaHTTP.
•PanTiltZoomisusedtocontrolaPTZdevice.ThePTZdevicerequiresadriver.SeeInstallPTZDriverformoreinformation.
Driverscanbedownloadedfromwww.axis.com
•GenericTCP/IPallowstheAxisproducttoreceivedataandsendcommandsviaTCP/IP .
SelectthedesiredPortTypefromthedrop-downlist.Formoreinformation,seetheonlinehelp
.
PortStatus
ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.
Maintenance
TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.
ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.
Note
ArestartclearsallentriesintheServerReport.
ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:
•thebootprotocol(DHCPorstatic)
•thestaticIPaddress
•thedefaultrouter
•thesubnetmask
•thesystemtime
•theIEEE802.1Xsettings
•uploadedapplicationsarekeptbutmustberestarted
58

AXISQ7411VideoEncoder
SystemOptions
ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage60.
ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours.
Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.
Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage61.
Support
SupportOverview
TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.
SeealsoTroubleshootingonpage61.
SystemOverview
TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat
canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.
Logs&Reports
TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.
SystemLog-Providesinformationaboutsystemevents.
AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe
product(seebelow).
ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.
Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport
textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’sLive
View.Theserverreport.zipleshouldalwaysbeincludedwhencontactingsupport.
ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.
ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.
CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.
Advanced
Scripting
Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.
NO
TICE
NO NO
TICE TICE
ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.
Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.
59

AXISQ7411VideoEncoder
SystemOptions
ToopentheScriptEditor ,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage60.
Formoreinformation,seewww.axis.com/developer
FileUpload
Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go
toSystemOptions>Advanced>FileUpload.
Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe
selectedusergroup(viewer,operatororadministrator)fortheuploadedle.
PlainCong
PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom
thispage.
ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.
ResettoFactoryDefaultSettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP
address,tothefactorydefaultvalues.
Note
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonwww.axis.com/techsup
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverviewonpage7.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccessthevideostream.
Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.
60

AXISQ7411VideoEncoder
Troubleshooting
Troubleshooting
ChecktheFirmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.
UpgradetheFirmware
Important
•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe
newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe
upgrade,alwayswait10minutesevenifyoususpecttheupgradehasfailed.
•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading
thermware.
Toupgradetheproduct’srmware:
1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite
atwww.axis.com/techsup
2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.
3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.
4.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.
AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.
EmergencyRecoveryProcedure
Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus
indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.
1.InUNIX/Linux,typethefollowingfromthecommandline:
arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>
InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):
arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>
2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.
3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.
4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.
61

AXISQ7411VideoEncoder
Troubleshooting
5.Reinstalltheproduct,referringtotheInstallationGuide.
Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/
Symptoms,PossibleCausesandRemedialActions
ProblemssettingtheIPaddress
WhenusingARP/Ping
Theproductislocatedona
differentsubnet
TheIPaddressisbeingused
byanotherdevice
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.
Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
UsingARP/Pingonpage50.
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.
DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin
TheIPaddresshasbeen
changedbyDHCP
Certicateerrorwhenusing
IEEE802.1X
Theproductisaccessiblelocallybutnotexternally
RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal
Firewallprotection
Defaultroutersrequired
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeResettoFactoryDefaultSettingsonpage60.
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign
anIPAddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup.
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe
synchronizedwithanNTPserver .SeeDate&Timeonpage49.
featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4onpage53.TheroutermustsupportUPnP
ChecktheInternetrewallwithyournetworkadministrator .
CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>
Basic.
TM
.
62

AXISQ7411VideoEncoder
Troubleshooting
ProblemswithstreamingH.264
ProblemswithAXISMedia
Control(InternetExplorer
only)
NoH.264displayedinthe
client
MulticastH.264only
accessiblebylocalclients
NomulticastH.264
displayedintheclient
PoorrenderingofH.264
images
Colorsaturationisdifferent
inH.264andMotionJPEG
Lowerframeratethan
expected
ToenabletheupdatingofvideoimagesinInternetExplorer ,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC
ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage14.
IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.
CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.
SeePerformanceConsiderationsonpage69.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly
keyframes.
Lowertheimageresolution.
StatusandNetworkindicatorLEDsareashingredrapidly
Hardwarefailure
Productdoesnotstartup
ProductdoesnotstartupIftheproductdoesnotstartupkeepthenetworkcableconnectedandre-insertthepowercable
Videoandimageproblems,general
Imageunsatisfactory
ContactyourAxisreseller.
tothemidspan.
CheckthevideostreamandcamerasettingsunderSetup>Video&Audio>VideoStreamand
Setup>Video&Audio>CameraSettings.
63

AXISQ7411VideoEncoder
Troubleshooting
Noaudio
Incorrectsetup
Pooraudioquality
Stuttering
Unsynchronizedaudioand
videousingH.264
Distortedaudio
FeedbackloopsFeedbackloopsmightappearinfull-duplexmode.Trymovingthemicrophoneorthespeaker,or
Checkthesoundcardinthecomputer.Ensurethatmuteisnotselectedandthatthevolume
settingsarecorrect.
CheckthatEnableaudiosupportisselectedunderSetup>SystemOptions>Security>Audio
Support.
CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio
Settings.
Reducethenumberoflistenersandviewers.Decreaseimageresolutionandcompression.
Synchronizetheproduct’sdateandtimesettingswithanNTPserver.GotoSetup>System
Options>Date&Time.
CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio
Settings.
usehalf-duplexmodeinstead.
Storageanddiskmanagementproblems
Storagedisruption
Videocannotberecorded
SDcardcannotbemountedReformattheSDcardandthenclickMount.
Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother
readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder
SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto
re-mountthestoragedevice.
Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage39.
CheckthattheSDcardisnotwriteprotected(thatis,readonly).
NO
TICE
NO NO
TICE TICE
Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.
64

AXISQ7411VideoEncoder
TechnicalSpecifications
TechnicalSpecifications
Function/group
VideoEncoder
Video
Audio
Network
Item
Model
Pan/Tilt/Zoom
Video
compression
Resolutions
Framerate
Videostreaming
Imagesettings
AudiostreamingTwo-way,fullduplexandhalfduplex
Audio
compression
Audio
input/output
SecurityPasswordprotection,IPaddressltering,HTTPS
Supported
protocols
Specications
AXISQ741 1
WiderangeofanalogPTZcamerassupported(driversavailablefordownloadat
www.axis.com)
CompatiblewithCoaxitron®byPelco
100presets/camera,guardtour,PTZcontrolqueue
SupportsWindowscompatiblejoysticks
H.264(MPEG-4Part10/AVC)BaselineandMainProles
MotionJPEG
176x120to720x576
60/50fps(NTSC/PAL)inallresolutions
MultiplestreamsinH.264andMotionJPEG
H.264andMotionJPEG:1streaminresolutionandframerateasspeciedabove.More
streamsifidenticalorlimitedinframerateorresolution
Controllableframerateandbandwidth
VBR/MBRH.264
Compression,color,brightness,contrast,
Rotation:90°,180°,270°
Aspectratiocorrection
Mirroringofimages
Textandimageoverlay
Privacymask
Enhanceddeinterlacelter
Videotermination
Anti-aliasing
Temporalnoiseltering
In:
AAC-LC8or16kHz8-64kbit/s
G.71 1µ-lawPCM8kHz64kbit/s
G.726ADPCM8kHz32kbit/sor24kbit/s
Out:
G.71 1µ-lawPCM8kHz64kbit/s
µ-lawPCM16kHz128kbit/s
G.726ADPCM8kHz32kbit/sor24kbit/s
Externalmicrophoneorlineinputandlineoutput.
1
control,Digestauthentication,Useraccesslog,CentralizedCerticateManagement
IPv4/v6,HTTP,HTTPS
TM
UPnP
,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP ,RTSP,RTP,SFTP,TCP,UDP,IGMP,
RTCP,ICMP,DHCP,ARP ,SOCKS,SSH
1
,SSL/TLS
1
,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,
encryption,IEEE802.1X
1
networkaccess
65

AXISQ7411VideoEncoder
TechnicalSpecifications
Function/group
System
Integration
General
Item
Application
Programming
Interface
AnalyticsVideomotiondetection
EventtriggersAnalytics
Eventactions
DatastreamingEventdata
CasingCastaluminum
Memory256MBRAM,128MBFlash
Power
ConnectorsAnalogcompositevideoBNCinput
Edgestorage
Operating
conditions
Storage
conditions
Approvals
Dimensions
Weight
Included
accessories
Specications
OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication
Platform;specicationsatwww.axis.com
AXISVideoHostingSystem(AVHS)withOne-ClickConnection
ONVIFProleS,specicationatwww.onvif.org
Activetamperingalarm
SupportforAXISCameraApplicationPlatformenablinginstallationofthird-party
applications,seewww.axis.com/acap
Externalinputs
Videoloss
Audiodetection
Fileupload:FTP,SFTP,HTTP,HTTPSnetworkshareandemail
Notication:email,HTTP,HTTPSandTCPandSNMPtrap
PTZpreset
Externaloutputactivation
Playaudioclip
Videoandaudiorecordingotedgestorage
Pre-andpost-alarmvideobuffering
StatusLED
Batterybacked-upreal-timeclock
8–28VDC,max5.3W
PoweroverEthernetIEEE802.3afClass2
RJ4510BASE-T/100BASE-TXPoE
Terminalblockforfourcongurableexternalinputs/outputs
TerminalblockforRS485/422(fullduplex)
3.5mmjackformicrophoneorlineinput(mono)
3.5mmjackforaudiooutput(mono)
SupportformicroSD/microSDHC/microSDXCcard
Supportforrecordingtodedicatednetwork-attachedstorage(NAS)
ForSDcardandNASrecommendationsseewww.axis.com
0to60°C(0to50°Cwithincludedpowersupply)(32to140°F,32to122°Fwith
includedpowersupply)
Humidity10–85%RH(non-condensing)
–40°Cto65°C(–40°Fto149°F)
EN55022ClassB,EN61000-3-2,EN61000-3-3,EN55024,EN61000-6-1,
EN61000-6-2,FCCPart15SubpartBITEClassB,ICES-003ClassB,VCCIClassBITE,
C-tickAS/NZSCISPR22
KN22,KN24KCCClassB,IEC/EN/UL60950-1,EN50121–4
37x109x172mm
520g(1.1lb)
InstallationGuide,Windowsdecoder1-userlicense
Powersupply,mountingandconnectorkits
66

AXISQ7411VideoEncoder
TechnicalSpecifications
Function/group
1.ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSLToolkit.(www.openssl.org),andcryptographic
softwarewrittenbyEricYoung(eay@cryptsoft.com).
Item
Optional
accessories
Video
management
software
Languages
Warranty
Specications
AXIST8006PS12(enablesoperationat60°C)
AXISCameraCompanion,AXISCameraStation,VideomanagementsoftwarefromAxis’
ApplicationDevelopmentPartnersavailableonwww.axis.com/techsup/software
German,French,Spanish,Italian,Russian,SimpliedChinese,Japanese,Korean,
Portuguese
Axis3-yearwarrantyandAXISExtendedWarrantyoption,seewww.axis.com/warranty
Connectors
I/OConnector
6-pincongurableterminalblock
Foranexamplediagram,seeConnectionDiagramsonpage68.
FunctionPinNotes
0VDC(-)
DCoutput
(InputorOutput)
1
2
3–6
Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.
Digitalinput–Connecttopin1toactivate,orleaveoating
(unconnected)todeactivate.
Digitaloutput–Connectedtopin1whenactivated,oating
(unconnected)whendeactivated.Ifusedwithaninductive
load,e.g.arelay,adiodemustbeconnectedinparallelwith
theload,forprotectionagainstvoltagetransients.
Specications
0VDC
3.3VDC
Maxload=250mA
0tomax40VDC Congurable
0tomax40VDC,opendrain,
100mA
PowerConnector
2-pinterminalblockforDCpowerinput.UseaSafetyExtraLowVoltage(SELV)compliant
limitedpowersource(LPS)witheitheraratedoutputpowerlimitedto≤100Woraratedoutput
currentlimitedto≤5A.
AudioConnector
3.5mmaudioconnectors
(stereo)
67

AXISQ7411VideoEncoder
RS 4 8 5 /4 22
1 2
RX/TX TX
3 4
TechnicalSpecifications
1Tip2Ring
AudioInput
AudioOutput
Microphone/Linein
Lineout(mono)
RS485/422Connector
Two2-pinterminalblocksforRS485/RS422serialinterface.Theserial
portcanbeconguredtosupport:
•Two-wireRS485halfduplex
•Four-wireRS485fullduplex
•Two-wireRS422simplex
•Four-wireRS422fullduplexpointtopointcommunication
FunctionPinNotes
RS485/RS422RX/TXA
RS485/RS422RX/TXB
RS485/RS422TXA
RS485/RS422TXB
1
2
3
(RX)ForfullduplexRS485/RS422
(RX/TX)ForhalfduplexRS485
(TX)ForfullduplexRS485/RS422
4
ConnectionDiagrams
3Sleeve
Ground
Ground
I/OConnector
1
0VDC(-)
2
DCoutput12V,max50mA
3
A
B
Example:pushbutton
I/Oconguredasinput
I/Oconguredasoutput
68

AXISQ7411VideoEncoder
TechnicalSpecifications
PerformanceConsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thiswillalsoaffecttheframerate.
Thefollowingfactorsareamongthemostimportanttoconsider:
•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.
•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand
bandwidth.
•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.
•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
69

UserManualVer.M2.6
AXISQ741 1VideoEncoder
©AxisCommunicationsAB,2012-2015
Date:July2015
PartNo.1486218