Axis Q7411 User Manual

AXISQ741 1VideoEncoder

UserManual

Aboutthisdocument

Thismanualisintendedforadministratorsandusersof
AXISQ741 1VideoEncoder,andisapplicabletormware5.80andlater.
Itincludesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwillbeofusewhenusing
thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmay
alsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe
product’sonlinehelp,availablethroughtheweb-basedinterface.

LegalConsiderations

Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

TM

ImplementersCorporation.

TM

isa

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage3.

•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.

SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver .

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
CANNMB-3(classeB).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.

Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネッ
トワークケーブル(STP)を使用して接続してください。また
適切に接地してください。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에서사
용하는것을목적으로하며,모든지역에서사용할수있습니
다.적절히접지된STP(shieldedtwistedpair)케이블을사용하여
제품을연결하십시오.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors,
theproductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotherappropriatemethod.

Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly .

ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden

Tel:[phone]
Fax:[phone]

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category ,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ7411VideoEncoder

TableofContents

SafetyInformation..........................................6

HazardLevels...................................................6

OtherMessageLevels............................................6

HardwareOverview..........................................7

ConnectorsandButtons..........................................7

LEDIndicators..................................................8

AccesstheProduct..........................................10

AccessfromaBrowser...........................................10

AccessfromtheInternet..........................................10

SettheRootPassword...........................................11

TheLiveViewPage..............................................11

MediaStreams.............................................14

HowtoStreamH.264............................................14

MJPEG........................................................14

AXISMediaControl(AMC)........................................14

AlternativeMethodsofAccessingtheVideoStream....................15

AccessAudioStreams............................................16

SetUptheProduct..........................................17

BasicSetup....................................................17

VideoandAudio............................................18

SetUpVideoStreams............................................18

StreamProles.................................................19

ONVIFMediaProles............................................20

CameraSettings................................................20

Overlay........................................................21

PrivacyMask...................................................22

SetUpAudio...................................................23

AudioClips....................................................24

ConguretheLiveViewPage.................................25

PTZ(PanTiltZoom).........................................27

PresetPositions.................................................27

GuardTour.....................................................27

InstallPTZDriver................................................28

Advanced......................................................29

ControlQueue..................................................29

Detectors..................................................31

CameraTampering..............................................31

AudioDetection................................................31

Applications...............................................32

ApplicationLicenses.............................................32

UploadApplication..............................................32

ApplicationConsiderations........................................32

AXISVideoMotionDetection.................................34

Considerations..................................................34

StartandStoptheApplication.....................................34

CongureApplication............................................34

UsingtheApplicationinanActionRule.............................38

Events....................................................39

ConvertEventTypestoActionRules................................39

SetUpActionRules.............................................39

AddRecipients..................................................41

CreateSchedules................................................43

SetUpRecurrences..............................................43

Recordings.................................................44

FindRecordings.................................................44

PlayRecording..................................................44

ExportVideoClip................................................45

ContinuousRecording............................................45

Languages.................................................46

SystemOptions.............................................47

Security.......................................................47

4

AXISQ7411VideoEncoder

TableofContents

Date&Time....................................................49

Network.......................................................50

Storage.......................................................55

Ports&Devices.................................................58

Maintenance...................................................58

Support.......................................................59

Advanced......................................................59

ResettoFactoryDefaultSettings...................................60

Troubleshooting............................................61

ChecktheFirmware.............................................61

UpgradetheFirmware...........................................61

Symptoms,PossibleCausesandRemedialActions.....................62

TechnicalSpecications......................................65

Connectors....................................................67

ConnectionDiagrams............................................68

PerformanceConsiderations.......................................69

5

AXISQ7411VideoEncoder

SafetyInformation

SafetyInformation

HazardLevels

DANGER

WARNING

CAUTION

NO

TICE

NO NO

TICE TICE

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderate
injury.

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

OtherMessageLevels

ImportantIndicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.

NoteIndicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

6

AXISQ7411VideoEncoder

21 3 4 5 6 7 8 9

10

11 12

HardwareOverview

HardwareOverview

1

MicroSDmemorycardslot

2

I/Oconnector

3

RS485/422connector

4

Controlbutton

5

Powerconnector

6

Networkconnector

7

Videoinput

8

Audioinput

9

Audiooutput

10

PowerLED

11

StatusLED

12

NetworkLED

ConnectorsandButtons

Fortechnicalspecications,seepage65.

NetworkConnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

NO

TICE

NO NO

TICE TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.

I/OConnector

Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

7

AXISQ7411VideoEncoder

HardwareOverview

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).

PowerConnector

2-pinterminalblockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated
outputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.

AudioConnector

TheAxisproducthasthefollowingaudioconnectors:

•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.

•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier .Astereoconnectormustbeusedforaudioout.

Foraudioin,theleftchannelisusedfromastereosignal.

RS485/RS422Connector

TwoterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchaspan-tiltdevices.

SDCardSlot

NO

TICE

NO NO

TICE TICE

•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.

•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>

SystemOptions>Storage>SDCardandclickUnmount.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).

ForSDcardrecommendations,seewww.axis.com

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage60.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage51.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage51.Toconnect,pressandholdthebuttonforabout3seconds.

LEDIndicators

Note

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

8

AXISQ7411VideoEncoder

HardwareOverview

StatusLED

GreenSteadygreenfornormaloperation.

Amber

RedFlashesredforrmwareupgradefailure.

NetworkLEDIndication

Green

Amber

UnlitNonetworkconnection.

PowerLEDIndication

Green

Amber

Indication

Steadyduringstartupandwhenrestoringsettings.

Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.

Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.

Normaloperation.

Flashesgreen/amberduringrmwareupgrade.

9

AXISQ7411VideoEncoder

AccesstheProduct

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare

•InternetExplorer

•Safari

•Chrome

SeeTechnicalSpecicationsonpage65.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed
copies.

Note

•QuickTime

®

withOSX

TM

®

withWindows

®

orFirefox

TM

®

withotheroperatingsystems.

isalsosupportedforviewingH.264streamsandforaudio.

®

AccessfromaBrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/techsup

Note

ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage1 1.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage53.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

10

AXISQ7411VideoEncoder

AccesstheProduct

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage48.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage60.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently ,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage19.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandcongureoutputbuttons,seepage26.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsconguration.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For
informationabouthowtoenableandcongureoutputbuttons,seepage26.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage12.

11

AXISQ7411VideoEncoder

AccesstheProduct

ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.

TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclickthePlaybutton.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEventsonpage39.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage14formore
information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

AMCAudioControls

AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.

Forinformationabouthowtocongureaudio,seeSetUpAudioonpage23.

12

AXISQ7411VideoEncoder

AccesstheProduct

Speakerbutton—Clicktoturnthespeakersonoroff.

Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk

buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.

Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.

Half-duplexmode

TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:

Simplex–speakeronlymode

Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio
transmission.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.

•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.

•Togglemode:Clickoncetoswitchbetweentalkingandlistening.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.

Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage29.

SelectthevideochanneloraPTZpresetpositiontosteerthecameraviewtothesavedposition.See
PresetPositionsonpage27.

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto
thatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage29.

13

AXISQ7411VideoEncoder

MediaStreams

MediaStreams

TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

RTPoverRTSP

RTPoverRTSPoverHTTP

MulticastRTP

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority ,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

14

AXISQ7411VideoEncoder

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartscreenorStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

15

AXISQ7411VideoEncoder

MediaStreams

Note

•<ip>=IPaddress

•TheAxisproductsupportsQuickTime6.5.1andlater .

•QuickTimemayaddlatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AccessAudioStreams

TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:

•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww .axis.com/developer

•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

supportsG.7 1 1andAACaudioencoding.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

16

AXISQ7411VideoEncoder

SetUptheProduct

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•Operatorshaverestrictedaccesstosettings,seeUsersonpage47

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage47.

2.TCP/IP.Seepage50.

3.Date&Time.Seepage49.

4.VideoStream.Seepage18.

5.AudioSettings.Seepage23.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

17

AXISQ7411VideoEncoder

VideoandAudio

VideoandAudio

Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:

•Videostreamsettings.Seepage18.

•Streamproles.Seepage19.

•ONVIFMediaProles.Seepage20.

•Camerasettings.Seepage20.

•Overlayimage.Seepage21.

•Privacymask.Seepage22.

•Audiosettings.Seepage23.

•Audioclips.Seepage24.

SetUpVideoStreams

Tosetuptheproduct’svideostreams,gotoVideo&Audio>VideoStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

•Image.Seepage18.

•Audio.Seepage23.

•H.264.Seepage19.

•MJPEG.Seepage19.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirement,forexampleinfacerecognition.

Thepixelcountercanbeused:

•Whensettingupavideostream,seeSetUpVideoStreamsonpage18.UnderPreview,clickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.

•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.

Image

ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Mirrorimage.Ifrequired,theimagecanbemirrored.

•Rotateimage.Ifrequired,theimagecanberotated.

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AXISQ7411VideoEncoder

VideoandAudio

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlayonpage21.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.

TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreampage.SelecttheH.264tab.Thesettings
denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.

TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportsthefollowingH.264prole(s):

•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.

•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.

TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because
MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga
targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor
this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffected.

Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.

Toapplythesettings,clickSave.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEventsonpage39.

19

AXISQ7411VideoEncoder

VideoandAudio

•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage45.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

ONVIFMediaProles

AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles
canbesetthroughtheONVIFMediaProleSettingspageandbeusedbyaclienttoconguremediastreamproperties.

TheONVIFMediaProlespagelistsallsuchpre-conguredproles.Theseprolescannotberemoved.Pre-conguredmedia
proleshavebeenincludedintheproductforquicksetup.ItisalsopossibletocongurenewONVIFmediaprolesasperrequired
specications.ToaddanewONVIFmediaprole,clickAddandentertherequiredinformation.Youcanalsomodifyorremovea
prolefromthispage.

CameraSettings

TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

TochangeImageAppearancegotothemenusunderSetup>Video&Audio>CameraSettings.

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives
minimumcolorsaturation.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.

Videoinput

•ThevaluesintheOffsetAdjustmentseldsaffectthehorizontalandverticalsynchronizationfortheimage.Thiscan
beusedtoeliminateanyblackbordersurroundingtheimage.Highvalues,bothnegativeandpositivecanputthe
imageoutofsync.

•De-interlacing-isusedtoimprovevideostreamimagequalityfromanalogdevices.Selectanyofthefollowingoptions
fromtheDe-interlacingdrop-downlist.SelectNoneifde-interlacingisnotnecessary;Blendingforimprovedimage
qualitythatisnotasprocessorintensive;AdaptiveInterpolationperformsde-interlacingofthevideostreambyapplying
differentltersontheimage.ThismaygiveabetterresultthanMotionAdaptiveInterpolationinrarecases;Motion
AdaptiveInterpolationperformsde-interlacingofthevideostreambyapplyingdifferentltersdependingonthemotion
indifferentpartsoftheimage.Thiswillinmostcasesresultinthebestimagequality.

•Antialiasingwillminimizedistortionknownasaliasing,whichhappenswhenahigh-resolutionimageisrepresentedat
alowerresolution.

75Ohmvideoterminationcanbeenabled/disabledviatheproduct'swebpageatVideo&Audio>VideoInput>Videotermination.

Videoterminationisenabledonfactorydefault.Iftheproductisconnectedinparallelwithotherequipment,foroptimumvideo
quality,itisrecommendedthatvideoterminationisenabledonlyforthelastdeviceinthevideosignalchain.

ImageSettings

Noisereduction-SettoOntoenablenoisereduction.Noisereductionmayincreasetheamountofmotionblur.

20

AXISQ7411VideoEncoder

VideoandAudio

Overlay

Overlaysareusedtoprovideextrainformation,suchasforensicvideoanalysisorduringproductinstallationandconguration.
Overlaysaresuperimposedoverthevideostream.

Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.

Whenusingatextstring,modierscanbeusedtodisplayinformationsuchasthecurrentbitrateorthecurrentframerate.

Forinformationaboutavailablemodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp

Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeUseOverlayTextinanActionRule.

Note

Toenableoverlays:

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto
theAxisproduct,seeOverlayImage.

3.Toincludedateandtime,selectIncludedateandIncludetime.

4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp

5.Denetextoverlaycharacteristicsintherelevantelds.

6.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage49.

.

.

OverlayImage

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.

Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionandPan/Tilt/Zoommovements.

Useaprivacymasktosetupadynamicmaskwhichwillalwaysmaskthespeciedpartofmonitoredarea.

Formoreinformationaboutprivacymasks,seePrivacyMaskonpage22.

Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct.TheuploadedimageshouldbeaWindows24-bitBMP
imagewithmaximum250colors.Theimagewidthandheight,inpixels,mustbeexactlydivisibleby4andcannotbelargerthanthe
maximumimageresolution.Ifcombiningtextandimageoverlays,takeintoconsiderationthatthetextoverlayoccupies16or32
pixelsinheight(dependingontheresolution)andhasthesamewidthasthevideoimage.

ToautomaticallyscaletheimagetotheresolutionusedbytheAxisproduct,selecttheoptionScalewithresolutionfromthe
TransparencySettingspagewhichisdisplayedwhenuploadingintheimage.

Touploadanoverlayimage:

1.GotoVideo&Audio>OverlayImage.

2.ClickBrowseandbrowsetothele.

3.ClickUpload.

4.TheTransparencySettingspageisnowdisplayed:

21

AXISQ7411VideoEncoder

VideoandAudio

-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue
forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.

Formoreexamplesofhexadecimalvalues,seetheonlinehelp

-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe
resolutionusedbytheAxisproduct.

5.ClickSave.

Toselecttheimagetouseasoverlay:

1.GotoVideo&Audio>OverlayImage.

2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.

Todisplaytheoverlayimage:

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.

3.Tocontroltheimage’sposition,entertheXandYcoordinates.TheX=0andY=0positionisthetopleftcorner .Ifapartof
theimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedsothatthewholeimageisvisible.

4.ClickSave.

.

UseOverlayTextinanActionRule

Actionrules,seepage39,candisplayanoverlaytextwhentheruleistriggered.Thetextcanbeusedtoprovideinformationfor
forensicvideoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconguration.

Todisplayoverlaytextwhenanactionruleistriggered,themodier#Dshouldbeusedasdescribedbelow.Whentheruleis
triggered,#Dwillbereplacedbythetextspeciedintheactionrule.

Startbyenablingoverlaytextinthevideostream:

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludetext.

3.Enterthemodier#Dand,optionally,additionaltextwhichwillbedisplayedalsowhentheactionruleisnotactive.

Createtheactionrule:

1.GotoEvents>ActionRules

2.ClickAddtocreateanewrule.

3.SelectaTriggerand,optionally,aScheduleandAdditionalconditions.Seetheonlinehelpfordetails.

4.FromtheActionslist,selectOverlayText

5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dwillbereplacedby.

6.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.

PrivacyMask

Aprivacymaskisauser-denedareathatpreventusersfromviewingpartsofthemonitoredarea.Privacymasksappearasblocks
ofsolidcolorandareappliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®applicationprogramming
interface(API).

22

AXISQ7411VideoEncoder

VideoandAudio

ThePrivacyMaskList(Video&Audio>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductand
indicatesiftheyareenabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Addingmanyprivacymasksmayaffecttheproduct’sperformance.

SetUpAudio

Tochangetheproduct’saudiosettings,gotoVideo&Audio>AudioSettings.

Eachstreamproleisaseparatevideostream.Toincludetheaudiostreaminallstreamproles,gototheaudiotabineachstream
prolesettingspageandenableaudio.Formoreinformation,seeStreamProlesonpage19.

AudioModes

TheAxisproductsupportsthefollowingaudiomodes:

•Fullduplex–Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.

Thereisnoechocancellation;iffeedbackloopsappear,trymovingthemicrophoneorthespeaker.

•Half-duplex–AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.Totransmit
audiousingtheLiveViewpage,usetheTalkandListenbuttons,seeAMCAudioControlsonpage12.

•Simplex–NetworkCameraspeakeronly-AudioistransmittedfromaclienttotheAxisproductandcanbeplayedby
aspeakerconnectedtotheproduct.TotransmitaudiousingtheLiveViewpage,theTalkandMicrophoneonbuttons
mustbothbeactive,seeAMCAudioControlsonpage12.

•Simplex–NetworkCameramicrophoneonly-Audiocapturedbytheproductmicrophoneistransmittedfromthe
Axisproducttooneormoreclients.

Tosettheaudiomode,gotoVideo&Audio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.

AudioInput

AnexternalmicrophoneoralinesourcecanbeconnectedtotheAudio-inconnector.ConguretheaudioinputsettingsunderVideo
&Audio>AudioSettings.

SelectMicrophonetouseanexternalmicrophoneorLinetouseaLineindevice,e.g.anaudiomixerformultiplemicrophones
oramicrophonewithabuilt-inamplier,asaudiosource.

TheMicrophonepoweroptionprovidesDCpowerforanexternalmicrophone.Microphonepowershouldonlybeusedwith
microphonesthathavenobattery.Thissettingshouldnotbeenabledwhenusingadynamicorbatterypoweredmicrophone.

Touseaprofessionalmicrophonerequiring48Vphantompower,youneedanexternalpowersupplyandabalanced-unbalanced
converter(audiotransformer)inbetween.

UsetheInputgaintocontrolthevolumeoftheaudioinput.Ifthesoundistoolow,chooseahigherdBvalue,toamplifythe
sound.Ifthesoundistoohigh,choosealowerdBvalue.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB
relativetothefull-scaleinputlevel.

•Green—thesignalisatagoodlevel.

•Yellow—thesignalisbecomingdistorted.

•Red—thesignalisdistorted.

UsetheEncodingoptiontoselectdigitalaudioencodingformat.

23

AXISQ7411VideoEncoder

VideoandAudio

•AACrequiresalicenseforbothencodinganddecoding.AACistheleastcomplicatedandmostwidelyusedcodec.If
achievingthebestpossibleaudioqualityisapriority,AACistherecommendedcodectouse.AnAAClicenseisincluded
intheAxisproduct.

•G71 1isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem

•G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.

•Opusisanunlicensedcodecthatisusedforinteractivereal-timeaudiotransmissionovernetwork.

Note

Ifrecordingaudiotoedgestorage,suchasanSDcardornetworkshare,useAACencoding.

TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio
quality,butalsorequiresagreaterbandwidth.

SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality.Alowerbitrate
mayhavelatencyordelay,butwillrequirelessbandwidth.

Formoreinformationaboutthesesettings,pleaseseetheonlinehelp

.

AudioOutput

AnexternalspeakercanbeconnectedtotheAudio-outconnector(abuilt-inamplierisrequiredforthis).Theoutputcanbe
connectedtoanotheramplierwithspeakers.Astereoconnectormustbeusedfortheaudioout.

ConguretheaudiooutputsettingsunderVideo&Audio>AudioSettings.

Outputgain-Controlthevolumeofthelineaudiooutput.Ifthesoundistoolow,chooseahigherdBvalue.Ifthesoundis
toohigh,choosealowerdBvalue.

AudioClips

AnaudioclipisasoundlethatcanbeplayedwheneventsoccurordirectlyfromtheLiveViewpage.Theaudioclipmustrstbe
uploadedtotheAxisproductorrecordedbyamicrophoneconnectedtotheproduct.

Toadd,download,modifyorremoveaudioclips,gotoVideo&Audio>AudioClips.Formoreinformationseetheonlinehelp

ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,
seeEventsonpage39.

Note

Audioclipscannotbeusediftheproduct’saudiofunctionalityisenabled.TheaudiofunctionalityisenabledontheAudio
tabunderVideo&Audio>VideoStream.

.

24

AXISQ7411VideoEncoder

ConfiguretheLiveViewPage

ConfiguretheLiveViewPage

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof
theLiveViewpage.

•StreamProle.Seepage19.

•DefaultViewerforBrowser.Seepage25.

•ViewerSettings.Seepage25.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage1 1.

•UserDenedLinks.Seepage26.

•OutputButtons.Seepage26.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts
toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand
selectsthebestavailablecombination.

BrowserViewerDescription

WindowsInternetExplorer

Otherbrowsers

Formoreinformation,pleaseseetheonlinehelp.

AMC

QuickTime

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

ServerPush

QuickTime

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

H.264.

newimage.

Recommendedviewerforotherbrowsers(MotionJPEG).

H.264.

newimage.

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo
imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia
Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour
Axisreseller.

•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick
mode.

•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe
PTZcontrolpanel.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe
AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl
(AMC)onpage14.

25

AXISQ7411VideoEncoder

ConfiguretheLiveViewPage

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL
tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor
activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe
scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

OutputButtons

ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.

TodisplayoutputbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderOutputButtons,selectthetypeofcontroltouse:

-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60
seconds.

-Active/Inactivedisplaystwobuttons,oneoreachaction.

Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.

FormoreinformationaboutI/Oports,seeI/OPortsonpage58.

26

AXISQ7411VideoEncoder

PTZ(PanTiltZoom)

PTZ(PanTiltZoom)

PresetPositions

Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof
thefollowingvalues:

•Panandtiltpositions

•Zoomposition

AccessthePresetPositions

Presetpositionscanbeaccessedinseveralways:

•ByselectingthepresetfromthePresetpositionsdrop-downlistintheLiveViewPage.

•Whensettingupactionrules.Seepage39.

•Whensettingupguardtours.Seepage27.

AddaPresetPosition

1.GotoPTZ>PresetPositions.

2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition,seePresetPositions.

3.EnteradescriptivenameintheCurrentpositioneld.

4.Ifrequired,selectUsecurrentpositionasHome.

5.ClickAddtosavethepresetposition.

Toincludethepresetpositionnameintheoverlaytext,gotoVideo&Audio,selectIncludeoverlaytextandenterthemodier#Pin

theeld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp

.

SettheHomePosition

TheHomepositionisreadilyaccessiblebyclickingtheHomebuttonontheLiveViewpageandinthePresetPositionssetupwindow.

Tosetacustomizedhomeposition,selectUsecurrentpositionasHomewhenaddingapresetposition.Theuser-denedhome
positionwillhave(H)added,forexample,Entrance(H).ThedefaultHomeposition,called“Home”,willstillbeavailable.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength
oftime.EnterthelengthoftimeintheReturntohomewheninactiveeldandclickSave.Setthetimetozerotopreventthe
productfromautomaticallyreturningtotheHomeposition.

GuardTour

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor
congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser .

Toaddaguardtour:

1.GotoPTZ>GuardTourandclickAdd.

2.Enteradescriptivename.

3.Specifythepauselengthbetweenruns.

27

AXISQ7411VideoEncoder

PTZ(PanTiltZoom)

4.SelectanavailablepresetpositionandclickApply.

5.SpecifytheMoveSpeed.

6.SpecifytheViewTimeinsecondsorminutes.

7.SpecifytheViewOrderorselecttheRandomvieworderoption.

8.ClickSave.

Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.

Note

ForproductsthatsupportLimitedGuardTour ,theproducthasaxedminimumviewtime

Formoreinformationseetheonlinehelp

.

TourRecording

Theguardtourfunctioninthisproductincludestourrecording,whichallowsrecordingofacustomtourusinganinputdevicesuchas
ajoystick,mouse,keyboardorthroughtheVAPIX®ApplicationProgrammingInterface(API).Arecordedtourisareplayofarecorded
sequenceofPan/Tilt/Zoommovements,includingtheirvariablespeedsandlengths.

1.GotoPTZ>GuardTourandclickAdd.

2.SelectCreatearecordtourandclickOK.

3.Enteradescriptivename.

4.Specifythepauselengthbetweenruns.

5.Click

6.Whensatised,click.

7.ClickOK.

Note

Onlythenameoftherecordedtourandpausebetweenrunscanbemodied.Startinganewrecordingwilloverwritethe
existingguardtour.

TherecordedtourcanbeactivatedfromtheLiveViewandGuardTourpagesorthroughevents.Formoreinformationseethe

onlinehelp.

tostartrecordingthePan/Tilt/Zoommovements.

InstallPTZDriver

ThisAxisproductsupportsseveralPTZdevices.Pleaseseewww.axis.comforacompletelistofsupporteddevices,andtoobtainthe
correctdriver.ToinstallaPTZdeviceyouneedtoinstallthePTZdriver.

ToinstallthePTZdrivergotoPTZ>DriverSelection.Browsetondthedriver(e.g.driver.ptz)andUpload.Ifthedriverwas
successfullyuploaded,itappearsintheSelectdrivertousedrop-downlist.Fromthisdrop-downlist,selectthedrivertoinstall
orremove,andclickSave.

SelectActivatePTZtoenablePTZ.TheaddressoftheconnecteddeviceappearsagainstDeviceID.ChoosetheDevicetypefromthe
drop-downlist.Tondwhichdevicetypetouse,consultthedocumentationsuppliedbythePTZdriver .

TocompletetheinstallationgotoSystemOptions>Ports&Devices>COMPortandverifythesettings.

28

AXISQ7411VideoEncoder

PTZ(PanTiltZoom)

Advanced

DeviceSettings

TheDeviceSettingswindowdisplaysdriverspecicsettings.Theappearanceofthiswindowcanvarydependingonthedriver
installed.Optionsthatcanbeconguredinclude:

•DriverSpecicSettingsforVideoSource

•MechanicalLimitsforMovingVideoSource

•LightControlVideoSource

•ExtendedDriverSpecicSettingsforVideoSource

FordownloadandinstallationinformationaboutPTZdriversforyourAxisproductpleasevisitwww.axis.com/techsup/

Controls

AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.

ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl
panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface.
ClickAddtoaddanewshortcutcommandbutton.

ThefollowingPTZcontrolsareenabledbydefault:

•Pancontrol

•Tiltcontrol

•Zoomcontrol

Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.

Note

DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto
presetpositionsthatrequireatiltmovement.

ControlQueue

Note

•TheadministratorcanenableanddisablePTZcontrolsforselectedusers.

•Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.

•TheControlqueuepolltimeismeasuredinseconds.Formoreinformationseetheonlinehelp.

TheadministratorcansetupaqueueforPTZcontrollersfromPTZ>ControlQueue.Oncesetup,thePTZControlQueuebuttons
appearintheLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime.Otheruserswillbeplacedinqueue.

Auserwhobelongstoagroup(seeUsersonpage47)withahigherPTZprioritycangobeforeotherusersinthequeueandtake
controloftheproduct.Theorderofpriorityisasfollows:

1.Administrator—AnadministratortakesoverPTZcontrolregardlessofwhoisrstinqueue.Theadministratorwillbe
removedfromthequeue60secondsafterthelastPTZcontrolcommand.

2.Event—TheAxisproductcanbeconguredtogotoapresetpositionwhentriggeredbyanalarm(seeEventsonpage39).
Theeventwillimmediatelybeplacedrstinthequeueexceptwhenanadministratorisincontrol.

3.Operator—Sameasadministratorbutwithlowerpriority

29

AXISQ7411VideoEncoder

PTZ(PanTiltZoom)

4.GuardTour—Aguardtour(seepage27)hasPTZcontrolforanindeniteperiodoftime.Itmaybeoverriddenbyan
operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.

5.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispassed
ontothenextviewerinqueue.

OSDMenu

IfthePTZunitsupportsaninternalcongurationmenu,thiscanbeaccessedusingtheOn-ScreenDisplay(OSD).Congurethe
analogcamerabyopeningandnavigatingthroughitsinternalmenuinthisdisplay.

30

AXISQ7411VideoEncoder

Detectors

Detectors

CameraTampering

CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,spray-paintedorseverely
defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.

Toconguretamperingdetection:

1.GotoDetectors>CameraTampering.

2.SettheMinimumduration,thatis,thetimethatmustelapsebeforeanalarmisgenerated.Increasetimetoprevent
falsealarmsforknownconditionsthataffecttheimage.

3.SelectAlarmfordarkimagesifanalarmshouldbegeneratediflightsaredimmedorturnedoff,orifthelensissprayed,
covered,orrenderedseverelyoutoffocus.

4.ClickSave.

Toconguretheproducttosendanalarmwhentamperingoccurs:

1.GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

3.EnteraNamefortheactionrule.

4.UnderCondition,selectDetectorsfromtheTriggerlist.

5.SelectTamperingfromthelistofdetectors.

6.Optionally,selectascheduleandsetadditionalconditions.

7.Selecttheaction.Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdenedrecipients.

Note

TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot
haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.

Formoreinformationonactionsrules,seeEventsonpage39.

AudioDetection

TheAxisproductcanbeconguredtogenerateanalarmwhenaudiorisesaboveorfallsbelowthethresholdvalue.Thethreshold
valuecanbesetintherange0–100where0isthemostsensitiveand100theleastsensitive.

1.GotoDetectors>AudioDetection.

2.SettheaudioalarmlevelandclickSave.

3.GotoEvents>ActionRulesandsetupanactionrule,seeSetUpActionRulesonpage39.

DetectedaudioisindicatedbycoloredpeaksintheActivityindicator.Aneventistriggeredwhendetectedaudiorisesaboveorfalls
belowthethresholdvalue,whichisrepresentedbythebar.

31

AXISQ7411VideoEncoder

Applications

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•TheapplicationAXISVideoMotionDetectionisincludedwiththisproduct.SeeAXISVideoMotionDetection.

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstotheInternet

•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder
SystemOptions>Support>SystemOverview.

UploadApplication

Touploadandstartanapplication:

1.GotoSetup>Applications.

2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.

3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.

5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

•Applicationscanbeuploadedbyproductadministrators.

•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version

3.10andlater.

Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.

ApplicationConsiderations

Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand
theapplicationrecongured.

IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot
guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout
rmwareupgrades,seeUpgradetheFirmware.

IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.

IftheAxisproductisrestored,uploadedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto
Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring
theAxisproduct,seeMaintenance.

32

AXISQ7411VideoEncoder

Applications

IftheAxisproductisresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory
default,seeResettoFactoryDefaultSettings.

33

AXISQ7411VideoEncoder

AXISVideoMotionDetection

AXISVideoMotionDetection

AXISVideoMotionDetectionisanapplicationthatdetectsmovingobjectsinthecamera’seldofview.Whenamovingobject
isdetected,AXISVideoMotionDetectionsendsanalarmthatcanbeusedbytheAxisproductorbythird-partysoftware,to,
forexample,recordvideoorsendanotication.

AXISVideoMotionDetection3isincludedwiththeAxisproductandisavailableunderSetup>Applications.TouseAXISVideo
MotionDetection,theapplicationmustrstbestarted.Toavoiddetectingunwantedobjects,theapplicationshouldbecongured.
Duringconguration,visualconrmationcanbeusedtohelpunderstandtheeffectofthedifferentlters.Whenvisualconrmation
isenabled,redpolygonsshowwhichobjectstheapplicationdetectsandgreenpolygonsshowwhichobjectstheapplicationignores.

Considerations

BeforeusingAXISVideoMotionDetection3,takethefollowingintoconsideration:

•Smallanddistantobjectsmightnotbedetected.

•Detectionaccuracymaybeaffectedbyweatherconditionssuchasheavyrainorsnow.

•MakesurethatthelightingconditionsarewithintheAxisproduct’sspecication.Addadditionallightingifneeded.

•Makesurethatthecameraisnotsubjecttoexcessivevibrations.Vibrationsmightcausefalsedetections.

StartandStoptheApplication

Tostarttheapplication,selectitintheInstalledApplicationslistontheApplicationspageandclickStart.

Tostoptheapplication,selectitinthelistandclickStop.

CongureApplication

TheapplicationisavailablefromSetup>Applications>MotionDetection3.GotoSettingsandthenclickAXIS AXIS
Detection

Detection Detection

TocongureAXISVideoMotionDetection3,followthesesteps:

Aftermodifyingasetting,clickSavetoapplythechanges.Thevideostreamwillberestartedanditmaytakeafewseconds
beforethechangeisapplied.

settings

settings settings

1.Modifythesizeandpositionoftheincludearea.Thisistheareainwhichmovingobjectswillbedetected.SeeInclude
Areaonpage35.

2.Optionally,addoneormoreexcludeareas.Objectsinanexcludeareawillbeignored.SeeExcludeAreaonpage35.

3.ClickSavetoapplythechanges.

4.Usevisualconrmationtoverifythesettings.SeeVisualConrmationonpage35.

5.Iftoomanyunwantedobjectsaredetected,enableandcongureoneormoreoftheignorelters.SeeIgnoreFilters
onpage36.

toopentheapplication’swebpage.

AXIS

Video

Motion

Video Video

Motion Motion

MultichannelProducts

Tousetheapplicationonmultiplechannels,theapplicationmustbeenabledandconguredforeachchannel.

•Toswitchbetweenchannels,clickonthetabsbelowthevideoimage.

•Toenabletheapplicationonachannel,switchtothatchannelandclickEnable.

34

AXISQ7411VideoEncoder

AXISVideoMotionDetection

Itisrecommendedtoonlyenablevisualconrmationforonechannelatatime.Makesuretodisablevisualconrmationbefore
startingconguringanotherchannel.

ClickingSavewillsavechangesonallchannels.

IncludeArea

Theincludeareaistheareainwhichmovingobjectswillbedetected.Objectsmovingoutsidetheincludeareawillbeignored.
Theobjectwillbedetectedalsoifonlyapartoftheobjectisinsidetheincludearea.

Note

Tomodifytheincludearea,InternetExplorerandAXISMediaControl(AMC)mustbeused.

Thedefaultincludeareaisasquarethatcoversthewholeimage.Clickontheicontohighlightthearea.

Usethemousetoreshapeandresizetheareasothatitonlycoversthepartoftheimageinwhichmovingobjectsshouldbedetected.
Thedefaultsquarecanbechangedtoapolygonwithupto20points(corners).

•Toaddanewpoint,clickontheincludeareaborder.Dragthepointtothedesiredposition.

•Toremoveapoint,right-clickonthepoint.

•Tomoveapoint,dragthepointtothenewposition.

•Tomovetheentireincludearea,placethemousepointerinsidethearea.Whenthepointerbecomesacross,dragthe
areatothenewposition.

•Toselecttheincludearea,clickontheborder.

Toresettheincludeareatoitsdefaultsize,clickReset.

ExcludeArea

Anexcludeareaisanareainwhichmovingobjectswillbeignored.Useexcludeareasifthereareareasinsidetheincludearea
thattriggeralotofunwanteddetectedobjects.Upto10excludeareascanbeused.

Note

Toaddandmodifyexcludeareas,InternetExplorerandAXISMediaControl(AMC)mustbeused.

Toaddanexcludearea,clickAdd.Thedefaultexcludeareaisarectangleplacedinthecenteroftheimage.Usethemouse
tomove,reshapeandresizetheareasothatitcoversthedesiredpartoftheimage.Thedefaultsquarecanbechangedtoa
polygonwithupto20points(corners).

•Tomovetheexcludearea,placethemousepointerinsidethearea.Whenthepointerbecomesacross,dragthearea
tothenewposition.

•Toaddanewpoint,clickontheexcludeareaborder.Dragthepointtothedesiredposition.

•Toremoveapoint,right-clickonthepoint.

•Tomoveapoint,dragthepointtothenewposition.

•Toselectanexcludearea,clickontheborder.

Toremoveanexcludearea,selecttheareaandthenclickRemove.

Tohighlighttheexcludeareas,clickontheicon.

VisualConrmation

Visualconrmationisusedtovalidatethatthesettingsarecorrect,thatis,thatallobjectsthatshouldbedetectedaredetected.

35

AXISQ7411VideoEncoder

AXISVideoMotionDetection

Note

Tousevisualconrmation,InternetExplorerandAXISMediaControl(AMC)mustbeused.

Whenvisualconrmationisenabled,allmovingobjectsfoundbytheapplicationwillbeencircledandfollowedbypolygons.Ared
polygonindicatesthattheobjectisfoundandisdetectedasamovingobject.Agreenpolygonindicatesthattheobjectisfoundbut
isignoredbecauseitisnotintheincludeareaorbecauseofoneoftheignorelters.

Toenablevisualconrmation:

1.SelecttheEnablevisualconrmationoption.

2.ClickSave.

Note

•Visualconrmationisdisabledafter15minutes.

•Aftermodifyingasetting,clickSavetoapplythechange.Thevideostreamwillberestartedanditmaytakeafewseconds

beforethechangeisapplied.

•Enablingvisualconrmationmayintroducevideolatency.

IgnoreFilters

IfAXISVideoMotionDetection3detectstoomanyunwantedobjects,startbymodifyingtheincludeandexcludeareas.Ifstilltoo
manyobjectsaredetected,useoneormoreoftheignorelters.

Supportedignorelters:

•Swayingobjects—Usedtoignoreobjectsthatonlymoveashortdistance

•Short-livedobjects—Usedtoignoreobjectsthatonlyappearintheimageforashortperiodoftime

•Smallobjects—Usedtoignoresmallobjects

Ignoreltersareappliedtoallmovingobjectsfoundbytheapplicationandshouldbeconguredwithcaretoensurethatno
importantobjectsareignored.

Onlyuseignoreltersifneededanduseasfewltersaspossible.Enableandcongureonelteratatimeandusevisualconrmation
toverifythesettingsbeforeenablinganotherlter.Whenconguringalter,startwithasmallltersize,clickSaveandusevisual
conrmationtoverifythesettings.Ifrequired,increasetheltersizeinsmallstepsuntilthenumberofunwantedobjectsisreduced.

SwayingObjectIgnoreFilter

Theswayingobjectlterisusedtoavoiddetectingobjectsthatonlymoveashortdistance,forexamplemovingtrees,agsandtheir
shadows.Usethelterifsuchobjectscausealotoffalsedetections.Iftheswayingobjectsinthescenearelarge,forexamplelarge
pondsorlargetrees,useexcludeareasinsteadofthelter.Thelterwillbeappliedtoallmovingobjectsinsceneand,ifsetto
avaluetoolarge,importantobjectsmightnotbedetected.

Whentheswayingobjectlterisenabledandtheapplicationndsamovingobject,theobjectwillnotbereportedasdetected(red
polygoninvisualconrmation)untilithastravelledadistancelargerthanthesetltersize.Thealarmsentbytheapplicationwillbe
sentwhentheobjectisdetected.Ifthealarmisusedtostartarecording,congurethepre-triggertimesothattherecordingalso
includesthetimetheobjectmovedinthescenebeforebeingdetected.

Toenablethelter:

1.SelecttheSwayingobjectsoption.

2.Clickonthe

3.Usethemousetoadjusttheltersize.Startwithasmallsize.Objectsmovingadistanceshorterthanthedistancefrom
thecenterofthecrosstooneofthearrowheadswillbeignored.Theltercanbemovedtothelocationofaswaying
objecttomakeiteasiertoadjustthesize.Notethatthelterwillbeappliedtoallobjectsintheimage,notonlytothe
onesatthelocationwherethelterisplaced.

icontoshowtheltersizeintheimage.

36

AXISQ7411VideoEncoder

AXISVideoMotionDetection

4.ClickSavetoapplythelter.

5.Usevisualconrmationtoverifythesettings.

6.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.

Theltersizecanalsobesetbyenteringavaluebetween10and50intheeld.Thevaluecorrespondstothedistancefromthe
centerofthecrosstooneofthearrowheads.Thevalue100impliesthatanobjectmusttravelfromitsinitialpointtoonethirdofthe
imagewidthorheightbeforebeingdetected.Thevalue50implieshalfthatdistance,thatis,theobjectmusttraveladistanceof
onesixthoftheimagewidthorheightbeforebeingdetected.

Short-LivedObjectIgnoreFilter

Theshort-livedobjectlterisusedtoavoiddetectingobjectsthatonlyappearforashortperiodoftime,suchaslightbeamsfroma
passingcarandquicklymovingshadows.Usethelterifsuchobjectscausealotoffalsedetections.

Whentheshort-livedobjectlterisenabledandtheapplicationndsamovingobject,theobjectwillnotbereportedasdetected
(redpolygoninvisualconrmation)untilthesettimeaspassed.Thealarmsentbytheapplicationwillbesentwhentheobjectis
detected.Ifthealarmisusedtostartarecording,congurethepre-triggertimesothattherecordingalsoincludesthetimethe
objectmovedinthescenebeforebeingdetected.

Toenablethelter:

1.SelecttheShort-livedobjectsoption.

2.Enterthenumberofsecondsintheeld.Thenumberofsecondsistheminimumtimethatmustpassbeforetheobjectis
detected.Startwithasmallnumber.

3.ClickSavetoapplythelter.

4.Usevisualconrmationtoverifythesettings.

5.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.

SmallObjectIgnoreFilter

Thesmallobjectlterisusedtoavoiddetectingobjectsthataretoosmall.Forexample,ifonlymovingcarsshouldbedetected,the
smallobjectltercanbeusedtoavoiddetectingpeopleandanimals.

Ifusingthesmallobjectlter,takeintoconsiderationthatanobjectfarfromthecameraappearssmallerthananobjectclosetothe
camera.Ifthelterissettoignoreobjectsthesizeofaperson,peoplethatareclosetobecameracanstillbedetectedbecause
theyarelargerthantheltersize.

Toenablethelter:

1.SelecttheSmallobjectsoption.

2.Clickonthe

3.Usethemousetoadjusttheltersize.Startwithasmallsize.Movingobjectsthattinsidetherectanglewillbeignored.
Thelterdisplayedintheimagecanbemovedtomakeiteasiertocomparetheltersizewiththesizeofobjects
intheimage.Notethatthelterwillbeappliedtoallobjectsintheimage,alsotoobjectsthatarenotlocatedat
thepositionofthedisplayedlter.

icontoshowtheltersizeintheimage.

4.ClickSavetoapplythelter.

5.Usevisualconrmationtoverifythesettings.

6.Iftheresultisnotsatisfactory,increasetheltersizeinsmallsteps.

Theltersizecanalsobesetbyenteringthewidthandheightintheelds.Thewidthandheightarethemaximumwidthand
maximumheightoftheobjectstoignoreandaremeasuredinpercentoftheimagewidthandheight.Valuesbetween5and100
canbeused.

37

AXISQ7411VideoEncoder

AXISVideoMotionDetection

UsingtheApplicationinanActionRule

ThefollowingexampleshowshowtoconguretheAxisproducttorecordvideowhenAXISVideoMotionDetection3detectsmotion.

1.InsertanSDcardintheAxisproduct,orgotoSetup>SystemOptions>StorageintheAxisproduct’swebpagesand
conguretheproducttouseanetworkshare.

2.Optionally,gotoSetup>Video&Audio>StreamProlesandcreateastreamproletouseforrecording.

3.GotoSetup>Events>ActionRulesandclickAddtocreateanewactionrule.

4.FromtheTriggerdrop-downlist,selectApplicationsandthenselectVMD3.

5.Congureothersettingsasrequired.Forexample,toonlyrecordvideoduringcertaintimeperiods,selectaSchedule.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.Selectthestreamproleandstoragedevicetouseandcongurethepre-andpost-triggertimes.

8.MakesurethattheruleisenabledandthenclickOK.

Note

ToappearintheTriggerlist,theapplicationmustbestartedanditsstatusmustbeIdleorRunning.

38

AXISQ7411VideoEncoder

Events

Events

TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.

ConvertEventTypestoActionRules

IftheAxisproductisupgradedtormwareversion5.40orlater,itisrecommendedtoconvertEventTypestoActionRules.The
legacyuserEventTypesinthecamerawillcontinuetoworkbutwillnotbevisibleintheuserinterfaceofthecamera.TheEvent
TypesneedtobeconvertedtoActionrulestobecomevisibleintheuserinterface.

ToconvertEventTypestoActionRulesgotoEvents>ActionRulesandclickConvert.

NO

TICE

NO NO

TICE TICE

ThisisnotrecommendedwhenusingaVMSbasedontheoldEventManagementSystem.

SetUpActionRules

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan
emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage40andActionsonpage41.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe
camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoApplicationstostartandcongureAXISVideoMotionDetection3.SeeAXISVideoMotionDetection.

2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage57.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectApplicationsfromtheTriggerdrop-downlistandthenselectVMD3

4.Optionally,selectaScheduleandAdditionalconditions.Seebelow.

5.UnderActions,selectRecordVideofromtheTypedrop-downlist.

6.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

7.SelectNetworkSharefromtheStoragedrop-downlist.

Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing
additionalconditions,allconditionsmustbemettotriggertheaction.

Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,
duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime
and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered
againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

Formoreinformation,seetheonlinehelp

.

39

AXISQ7411VideoEncoder

Events

Triggers

Availableactionruletriggersandconditionsinclude:

•Applications–Useinstalledapplicationstotriggertherule.SeeApplicationsonpage32.

-VMD3–TriggertherulewhenAXISVideoMotionDetectiondetectsamovingobject.SeeAXISVideoMotion
Detection.

•Detectors

-AudioDetection–Triggertherulewhenaudioisdetected.SeeAudioDetectiononpage31.

-Tampering–Triggertherulewhentamperingisdetected.SeeCameraTamperingonpage31.

•Hardware

-VideoSignal–Triggertheruleifvideosignalislost.

-Network–Triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart
recordingtotheSDcard.

-Temperature–Triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This
canforexamplebeusedtosendmaintenancenotications.

•InputSignal

•PTZ

•Storage

-DigitalInputPort–TriggertherulewhenanI/Oportreceivesasignalfromaconnecteddevice.SeeI/O
Portsonpage58.

-ManualTrigger–TriggertheruleusingtheManualTriggerbuttonintheLiveViewpage.SeeControlson
theLiveViewPageonpage1 1.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation
andconguration.

-VirtualInputs–canbeusedbyaVMS(VideoManagementSystem)totriggeractions.Virtualinputscan,for
example,beconnectedtobuttonsintheVMSuserinterface.

-Available–Triggertherulewhenthestoragedeviceisunmountedorremoved.Thiscanforexamplebeusedto
sendmaintenancenotications.

-Disruption–Triggertheruleifstorageproblemsaredetected,forexampleifthestoragedeviceisunavailable,
removed,full,lockedorifotherreadorwriteproblemsoccur .Thiscanforexamplebeusedtosendmaintenance
notications.

-Recording–TriggerstherulewhentheAxisproductrecordstothestoragedevice.Therecordingstatustrigger
canbeusedtonotifytheoperator,forexamplebyashingLEDlights,iftheproducthasstartedorstoppedto
recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.

-Full–Triggertherulewhenthestoragedeviceisfull.Undernormaloperation,theoldestrecordingswillbe
overwrittentopreventthestoragedevicefrombecomingfull.

-Locked–Triggertheruleifthestoragedeviceislocked(writeprotected).

•System

-SystemReady–Triggertherulewhentheproducthasbeenstartedandallservicesarerunning.Thiscanfor
examplebeusedtosendanoticationwhentheproductrestarts.

•Time

40

AXISQ7411VideoEncoder

Events

Actions

Availableactionsinclude:

•OutputPort–ActivateanI/Oporttocontrolanexternaldevice.

•OverlayText–Displayanoverlaytext.SeeUseOverlayTextinanActionRuleonpage22.

•PlayAudioClip–SeeAudioClipsonpage24.

•PTZControl

•RecordVideo–Recordvideoandaudiotoaselectedstorage.Torecordaudio,useAACaudioencodingandmakesurethat
audioisenabledintheselectedstreamprole.

-Recurrence–Triggertheruleperiodically.SeeSetUpRecurrencesonpage43.Thiscanforexamplebeusedto
uploadanimageevery5minutes.

-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage43.

-PresetPosition–Gotoapresetposition.

-GuardTour–Startaguardtour.SeeGuardTouronpage27.

•SendImages–Sendimagestoarecipient.

•SendNotication–Sendanoticationmessagetoarecipient.

•SendSNMPTrap–SendanSNMPtrapmessagetotheoperator.MakesurethatSNMPisenabledandcongured
underSystemOptions>Network>SNMP.

•SendVideoClip–Sendavideocliptoarecipient.

•StatusLED–FlashtheLEDindicator.Thiscanforexamplebeusedtovalidatetriggerssuchasmotiondetectionduring
productinstallationandconguration.

AddRecipients

Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication
messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage41.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

RecipientTypes

Thefollowingrecipientsareavailable:

41

AXISQ7411VideoEncoder

Events

RecipientUsewithactionNotes

Email

FTP

SFTPSendImages

HTTP

SendImages

SendNotication

SendVideoClip

SendImages

SendVideoClip

SendVideoClip

SendImages

Anemailrecipientcancontainmultipleemailaddresses.

EncryptedletransferusingSSHFileTransportProtocol
(SFTP).SFTPisamoresecuremethodthanFTPbutle
transfermightbeslower,especiallyforlargelessuchashigh
resolutionvideo.

SpecifylogininformationfortheSFTPserverandtheserver’s
publickeyMD5ngerprint(32hexadecimaldigits).

TheSFTPrecipientsupportsSFTPserversusingSSH-2with
RSAandDSAhostkeytypes.RSAisthepreferredmethod.To
useDSA,disabletheRSAkeyontheSFTPserver.

SendNotication

SendVideoClip

HTTPSSendImages

SendNotication

SendVideoClip

NetworkShareSendImages

SendVideoClip

TCPSendNotication

EncryptedletransferusingHyperTextTransferProtocol
Secure(HTTPS).

SpecifylogininformationfortheHTTPSserverandvalidate
theserver’scerticate.IfthereisaproxybetweentheAxis
productandtheHTTPSserver ,alsospecifytheproxysettings.

Anetworksharecanalsobeusedasastoragedevicefor
recordedvideo.GoSystemOptions>Storagetocongure
anetworksharebeforesettingupacontinuousrecordingor
anactionruletorecordvideo.Formoreinformationabout
storagedevices,seeStorageonpage55.

SetUpEmailRecipients

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver ,portand
authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from
receivingscheduledemailsandsimilar .Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked
emailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

42

AXISQ7411VideoEncoder

Events

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas
Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver
address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver
certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,
seeCerticatesonpage49.

CreateSchedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside
ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen
selecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

43

AXISQ7411VideoEncoder

Recordings

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage45.

•Tosetupactionrules,seepage39.

•Toaccessrecordings,seeFindRecordingsonpage44.

•Toplayrecordings,seePlayRecordingonpage44.

•Toexportarecordingasavideoclip,seeExportVideoCliponpage45.

•Tocongurecameracontrolledstorage,seeStorageonpage55.

FindRecordings

RecordingsstoredontheSDcardornetworksharecanbeaccessedfromtheRecordings>Listpage.Thepagelistsallrecordingson
thestoragedeviceandshowseachrecording’sstartdateandtime,durationandtheeventthattriggeredtherecording.

Note

Therecording’sstartdateandtimeissetaccordingtotheAxisproduct’sdateandtimesettings.IftheAxisproductis
conguredtouseatimezonedifferentfromthelocaltimezone,makesuretoconguretheRecordingtimeltersaccording
totheproduct’stimezone.DateandtimesettingsareconguredunderSystemOptions>Date&Time,seeDate&Time
onpage49.

Tondarecording,followthesesteps:

1.GotoRecordings>List.

2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilter:

Recordingtime—ListrecordingsthatstartedbetweentheFromandTotimes.

Event—Listrecordingsthatweretriggeredbyaspecicevent.Selectcontinuoustolistcontinuousrecordings.

Storage—Listrecordingsfromaspecicstoragedevice.

Sort—Specifyhowrecordingsshouldbesortedinthelist.

Results—Specifythemaximumnumberofrecordingstodisplay.

3.Toapplythelters,clicktheFilterbutton.Someltersmaytakealongtimetocomplete.

4.TherecordingsaredisplayedintheRecordinglist.

Toplayarecording,selecttherecordingandclickPlay.SeealsoPlayRecordingonpage44.

Toviewdetailedinformationaboutarecording,selecttherecordingandclickProperties.

Toexportarecordingorapartofarecordingasavideoclip,selecttherecordingandclickExport.SeealsoExportVideoClipon
page45.

Toremovearecordingfromthestoragedevice,selecttherecordingandclickRemove.

PlayRecording

RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct’swebpages.

44

AXISQ7411VideoEncoder

Recordings

Toplayarecording,followthesesteps:

1.GotoRecordings>List.

2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto
applythelters.SeealsoFindRecordingsonpage44.

3.SelecttherecordingandclickPlay.Therecordingwillbeplayedinanewbrowserwindow.

ExportVideoClip

RecordingsontheSDcardornetworksharecanbeexportedasvideoclips.Itispossibletoexportacompleterecordingora
partofarecording.

Note

TheexportedrecordingisaMatroskavideole(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFile
Splittermustbeinstalled.AXISMatroskaFileSplittercanbedownloadedfromwww.axis.com/techsup/software

Toexportavideoclip,followthesesteps:

1.GotoRecordings>List.

2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto
applythelters.SeealsoFindRecordingsonpage44.

3.SelecttherecordingandclickExport.TheExportRecordingdialogopens.

4.Bydefault,thecompleterecordingisselected.Toexportapartoftherecording,modifythestartandstoptimes.

5.Optionally,enteralenamefortherecording.

6.ClickExport.

Note

Recordingscanalsobeexportedfromtheplaybackwindow .

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage
onpage55.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.

Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda
newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey
areremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelectthetypeofstoragedevicefromtheStoragelist.

4.SelectaStreamproletouseforcontinuousrecordings.Toincludeaudiointherecording,useAACaudioencodingand
makesurethataudioisenabledintheselectedstreamprole.

5.ClickSavetosaveandstarttherecording.

45

AXISQ7411VideoEncoder

Languages

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected
language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick
theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto

English.

•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.

•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand

laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,
uploadanupdatedlanguagele.

•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.

46

AXISQ7411VideoEncoder

SystemOptions

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan
setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans
thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

•ViewershaveaccesstotheLiveViewpage

•Operatorshaveaccesstoallsettingsexcept:

-creatingandmodifyingPTZpresets

-creatingandmodifyingPTZcontrolsettings

-creatingandmodifyingprivacymasksettings

-uploadingapplicationsandlanguageles

-anyofthesettingsincludedintheSystemOptions

•Administratorshaveunrestrictedaccesstoallsettings.Theadministratorcanadd,modifyandremoveotherusers.

Note

NotethatwhentheoptionEncrypted&unencryptedisselected,thewebserverwillencryptthepassword.Thisisthedefault
optionforanewunitoraunitresettofactorydefaultsettings.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare
viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed
tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,
andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperability
betweendifferentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication
withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare
allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

47

AXISQ7411VideoEncoder

SystemOptions

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.
HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby
HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)login.

TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage
certicates.SeeCerticatesonpage49.

ToenableHTTPSontheAxisproduct:

1.GotoSystemOptions>Security>HTTPS

2.SelectanHTTPScerticatefromthelistofinstalledcerticates.

3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.

4.SettheHTTPSConnectionPolicyforthedifferentusergroups.

5.ClickSavetoenablethesettings.

ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol
andhttp://fortheHTTPprotocol.

TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication
server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS
(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).
Youneed:

•aCAcerticatetoauthenticatetheauthenticationserver.

•aCA-signedclientcerticatetoauthenticatetheAxisproduct.

Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeCerticatesonpage49.ManyCAcerticates
arepreinstalled.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1.GotoSystemOptions>Security>IEEE802.1X.

2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.

3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly ,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP
server.SeeDate&Timeonpage49.

48

AXISQ7411VideoEncoder

SystemOptions

Certicates

Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network
protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates
canbeusedwiththeAxisproduct:

Server/Clientcerticates-ToauthenticatetheAxisproduct.

CAcerticates-Toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis

connectedtoanIEEE802.1Xprotectednetwork.

Note

Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled
CAcerticatesthathavebeendeletedwillbereinstalled.

AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited
protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

Toinstallaself-signedcerticate:

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

TocreateandinstallaCA-signedcerticate:

1.Createaself-signedcerticateasdescribedabove.

2.GotoSetup>SystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate
andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.

TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickInstallcerticateanduploadthecerticate.

AudioSupport

SelectEnableaudiosupporttoallowclientstoretrieveaudiostreamsfromtheAxisproduct.Forinformationonhowtocongure
audiosettings,seeSetUpAudioonpage23.

Note

DeselectingthisoptionwilldisableaudiogloballyintheAxisproduct,forconguredeventsandproleswithaudioaswell.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

49

AXISQ7411VideoEncoder

SystemOptions

•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage52.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage52.

•Setmanually–Allowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe

predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp
timeformats.Toincludedateandtimeintheoverlaytext,gotoVideo&AudioandselectIncludedateandIncludetime.

Network

BasicTCP/IPSettings

forinformationonhowtocreatecustomdateand

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion
mustalwaysbeenabled.

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis
thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(seepage60)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage50.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP
addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional
twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

50

AXISQ7411VideoEncoder

SystemOptions

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125

4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxisSupport
webatwww .axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect

Runasadministrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom
anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice
isenabledbydefault.Todisable,cleartheEnableAVHSbox.

One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage7)forabout3secondsto
connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto
theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect
fromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe
one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

51

AXISQ7411VideoEncoder

SystemOptions

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently

registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem
Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe
fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris
optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder
SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS
name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess
theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic
orDHCP-suppliedIPaddressatthesametime.

.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.

52

AXISQ7411VideoEncoder

SystemOptions

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto
thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage48.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side
ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto
theproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,

Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.

TM

.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP
NotethatUPnP

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris
found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe
porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled
underSystemOptions>Network>TCP/IP>Advanced.

Note

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe
changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

TM

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

TM

.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

53

AXISQ7411VideoEncoder

SystemOptions

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother
sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and
notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp

.

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork
prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the
Axisproductcanmarkdifferenttypesoftrafc.

Note

LiveaudioDSCPwillbeequaltolivevideoDSCPifH.264overRTSPisused.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specic,hardware-related
issuesthatmayneedadministrativeattention.FormoreinformationaboutAXISVideoMIBandtodownloadMIBles,goto

www.axis.com/techsup

ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable
trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat
shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

Note

AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecictraps.

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage48.ToenableSNMPv3,checktheboxandprovidetheinitialuser
password.

54

AXISQ7411VideoEncoder

SystemOptions

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettingsonpage60.

TM

UPnP

TheAxisproductincludessupportforUPnP
systemsandclientsthatsupportthisprotocol.

TM

UPnP

canbedisabledunderSystemOptions>Network>UPnP

TM

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideo/audioportsareautomaticallyselected.Formulticaststreams,
onlycertainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideoand/orAlwaysMulticastAudiotostartmulticaststreamingwithoutopeninganRTSPsession.

Bonjour

TM

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NO

TICE

NO NO

TICE TICE

Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.

Note

ForSDcardrecommendationsseewww.axis.com

TheAxisproductsupportsmicroSD/microSDHC/microSDXCcards.

ThefollowingSDcardlesystemsaresupported:

•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess
datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.

•vFAT—supportedbymostoperatingsystemsforpersonalcomputers.

TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.

Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly
availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.

Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.

Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.

55

AXISQ7411VideoEncoder

SystemOptions

MountandUnmountSDCard

NO

TICE

NO NO

TICE TICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual
mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCard.

3.ClickUnmount.

4.Thecardcannowberemoved.

FormatSDCard

NO

TICE

NO NO

TICE TICE

FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.

TheAxisproductcanbeconguredtoautomaticallyformatSDcardsthatareinsertedintotheproduct.Ifautoformatisenabledand
anSDcardisinserted,theproductwillcheckiftheSDcardhastheext4lesystem.Ifthecardhasadifferentlesystem,the
cardwillautomaticallybeformattedtoext4.

Important

Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted
intotheAxisproduct.

Toenableautomaticformatting,followthesesteps:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCard.

3.UnderGeneralSettings,selectAutoformatto.

4.ClickOKtosavesettings.

AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe
SDcard,followthesesteps:

1.InserttheSDcardintheSDcardslot.

2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

3.ClickSDCard.

4.ClickFormatandselectthedesiredlesystem.

5.ClickOKtostartformattingthecard.

EncryptSDCardData

Topreventunauthorizedindividualsandsystemstoaccessrecordedvideo,theSDcardcontentcanbeencrypted.Encryptioncanonly
beenabledwhenthecardisunmounted.Afterenablingencryption,theSDcardmustbeformattedsothatnounencrypteddata
remainonthecard.Thecardmustalsobemountedbeforeitcanbeused.

56

AXISQ7411VideoEncoder

SystemOptions

Note

Ifautoformatisenabled,thecardwillbeformattedandmountedautomaticallywhenencryptionisenabled.Theformatand
mountstepsbelowshouldthenbeskipped.

ToencrypttheSDcardcontent:

1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.

2.ClickSDCardtoopenStorageManagement.

3.IftheSDcardismounted,clickUnmounttounmountthecard.

4.ClickEncrypt.

5.SelectEnableSDcardencryptionandenterapassphrase.

6.BackinStorageManagement,clickFormattoformattheSDcard.

7.ClickMounttomounttheSDcard.

Itispossibletochangethepassphrasewithoutreformattingthecard.OpenStorageManagement,clickEncryptandentertheold
andnewpassphrases.Thepassphrasecanonlybechangedwhenthecardismounted.Ongoingrecordingswillnotbeaffectedif
thepassphraseischanged.

Todisableencryption,unmounttheSDcardandfollowthestepsabovebutcleartheEnableSDcardencryptionoption.Thecard
mustbeformattedandmountedwhenencryptionhasbeendisabled.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor
recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto

www.axis.com/se/sv/products/axis-camera-companion/support-and-documentation

Note

ForNASrecommendationsseewww.axis.com

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously .UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

57

AXISQ7411VideoEncoder

SystemOptions

Ports&Devices

I/OPorts

TheAxisproductprovidesfourcongurableinputandoutputportsforconnectionofexternaldevices.Forinformationabout
howtoconnectexternaldevices,seeConnectorsonpage67.

ToconguretheI/Oports,gotoSystemOptions>Ports&Devices>I/OPorts.Eachportcanfunctionasinputoroutput:

•InputasOpencircuit–Theinputbecomesactivewhenthecircuitisgroundedby,forexample,aREXdevice.Itremains
inactiveaslongasitsnormalstateequalsitscurrentstatus.

•InputasGroundedcircuit–Theinputbecomesactivewhenthecircuitisopenedbyforexampleamonitor .

•OutputasOpencircuit–Theoutputportisinanon-conductivestatewhenitscurrentstatusisopencircuit.Thecurrent
statusofanoutputportcanbechangedby,forexample,anactionrule.

•OutputasGroundedcircuit–Theoutputportisinaconductivestatewhenitscurrentstatusisgroundedcircuit.

COMPort

TheAxisproducthasoneRS-485/RS-422serialport.Theportsupportsthefollowingmodes:

•GenericHTTPallowstheAxisproducttoreceivedataandsendcommandsviaHTTP.

•PanTiltZoomisusedtocontrolaPTZdevice.ThePTZdevicerequiresadriver.SeeInstallPTZDriverformoreinformation.
Driverscanbedownloadedfromwww.axis.com

•GenericTCP/IPallowstheAxisproducttoreceivedataandsendcommandsviaTCP/IP .

SelectthedesiredPortTypefromthedrop-downlist.Formoreinformation,seetheonlinehelp

.

PortStatus

ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•uploadedapplicationsarekeptbutmustberestarted

58

AXISQ7411VideoEncoder

SystemOptions

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage60.

ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours.
Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.

Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage61.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.

SeealsoTroubleshootingonpage61.

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat
canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport
textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’sLive
View.Theserverreport.zipleshouldalwaysbeincludedwhencontactingsupport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NO

TICE

NO NO

TICE TICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.

59

AXISQ7411VideoEncoder

SystemOptions

ToopentheScriptEditor ,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage60.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go
toSystemOptions>Advanced>FileUpload.

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe
selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom
thispage.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP
address,tothefactorydefaultvalues.

Note

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonwww.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverviewonpage7.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccessthevideostream.

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.

60

AXISQ7411VideoEncoder

Troubleshooting

Troubleshooting

ChecktheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradetheFirmware

Important

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe

upgrade,alwayswait10minutesevenifyoususpecttheupgradehasfailed.

•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading
thermware.

Toupgradetheproduct’srmware:

1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite
atwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.

4.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

EmergencyRecoveryProcedure

Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus
indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.

1.InUNIX/Linux,typethefollowingfromthecommandline:

arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>

InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.

3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.

4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.

61

AXISQ7411VideoEncoder

Troubleshooting

5.Reinstalltheproduct,referringtotheInstallationGuide.

Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/

Symptoms,PossibleCausesandRemedialActions

ProblemssettingtheIPaddress

WhenusingARP/Ping

Theproductislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
UsingARP/Pingonpage50.

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

TheIPaddresshasbeen
changedbyDHCP

Certicateerrorwhenusing
IEEE802.1X

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

Firewallprotection

Defaultroutersrequired

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeResettoFactoryDefaultSettingsonpage60.

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign
anIPAddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup.

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe
synchronizedwithanNTPserver .SeeDate&Timeonpage49.

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4onpage53.TheroutermustsupportUPnP

ChecktheInternetrewallwithyournetworkadministrator .

CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>
Basic.

TM

.

62

AXISQ7411VideoEncoder

Troubleshooting

ProblemswithstreamingH.264

ProblemswithAXISMedia
Control(InternetExplorer
only)

NoH.264displayedinthe
client

MulticastH.264only
accessiblebylocalclients

NomulticastH.264
displayedintheclient

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

Lowerframeratethan
expected

ToenabletheupdatingofvideoimagesinInternetExplorer ,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC
ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage14.

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.

SeePerformanceConsiderationsonpage69.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly
keyframes.

Lowertheimageresolution.

StatusandNetworkindicatorLEDsareashingredrapidly

Hardwarefailure

Productdoesnotstartup

ProductdoesnotstartupIftheproductdoesnotstartupkeepthenetworkcableconnectedandre-insertthepowercable

Videoandimageproblems,general

Imageunsatisfactory

ContactyourAxisreseller.

tothemidspan.

CheckthevideostreamandcamerasettingsunderSetup>Video&Audio>VideoStreamand
Setup>Video&Audio>CameraSettings.

63

AXISQ7411VideoEncoder

Troubleshooting

Noaudio

Incorrectsetup

Pooraudioquality

Stuttering

Unsynchronizedaudioand
videousingH.264

Distortedaudio

FeedbackloopsFeedbackloopsmightappearinfull-duplexmode.Trymovingthemicrophoneorthespeaker,or

Checkthesoundcardinthecomputer.Ensurethatmuteisnotselectedandthatthevolume
settingsarecorrect.

CheckthatEnableaudiosupportisselectedunderSetup>SystemOptions>Security>Audio
Support.

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio
Settings.

Reducethenumberoflistenersandviewers.Decreaseimageresolutionandcompression.

Synchronizetheproduct’sdateandtimesettingswithanNTPserver.GotoSetup>System
Options>Date&Time.

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio
Settings.

usehalf-duplexmodeinstead.

Storageanddiskmanagementproblems

Storagedisruption

Videocannotberecorded

SDcardcannotbemountedReformattheSDcardandthenclickMount.

Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother
readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder
SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto
re-mountthestoragedevice.

Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage39.

CheckthattheSDcardisnotwriteprotected(thatis,readonly).

NO

TICE

NO NO

TICE TICE

Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.

64

AXISQ7411VideoEncoder

TechnicalSpecifications

TechnicalSpecifications

Function/group

VideoEncoder

Video

Audio

Network

Item

Model

Pan/Tilt/Zoom

Video
compression

Resolutions

Framerate

Videostreaming

Imagesettings

AudiostreamingTwo-way,fullduplexandhalfduplex

Audio
compression

Audio
input/output

SecurityPasswordprotection,IPaddressltering,HTTPS

Supported
protocols

Specications

AXISQ741 1

WiderangeofanalogPTZcamerassupported(driversavailablefordownloadat
www.axis.com)
CompatiblewithCoaxitron®byPelco
100presets/camera,guardtour,PTZcontrolqueue
SupportsWindowscompatiblejoysticks

H.264(MPEG-4Part10/AVC)BaselineandMainProles
MotionJPEG

176x120to720x576

60/50fps(NTSC/PAL)inallresolutions

MultiplestreamsinH.264andMotionJPEG
H.264andMotionJPEG:1streaminresolutionandframerateasspeciedabove.More
streamsifidenticalorlimitedinframerateorresolution
Controllableframerateandbandwidth
VBR/MBRH.264

Compression,color,brightness,contrast,
Rotation:90°,180°,270°
Aspectratiocorrection
Mirroringofimages
Textandimageoverlay
Privacymask
Enhanceddeinterlacelter
Videotermination
Anti-aliasing
Temporalnoiseltering

In:
AAC-LC8or16kHz8-64kbit/s
G.71 1µ-lawPCM8kHz64kbit/s
G.726ADPCM8kHz32kbit/sor24kbit/s
Out:
G.71 1µ-lawPCM8kHz64kbit/s
µ-lawPCM16kHz128kbit/s
G.726ADPCM8kHz32kbit/sor24kbit/s

Externalmicrophoneorlineinputandlineoutput.

1

control,Digestauthentication,Useraccesslog,CentralizedCerticateManagement

IPv4/v6,HTTP,HTTPS

TM

UPnP

,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP ,RTSP,RTP,SFTP,TCP,UDP,IGMP,

RTCP,ICMP,DHCP,ARP ,SOCKS,SSH

1

,SSL/TLS

1

,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,

encryption,IEEE802.1X

1

networkaccess

65

AXISQ7411VideoEncoder

TechnicalSpecifications

Function/group

System
Integration

General

Item

Application
Programming
Interface

AnalyticsVideomotiondetection

EventtriggersAnalytics

Eventactions

DatastreamingEventdata

CasingCastaluminum

Memory256MBRAM,128MBFlash

Power

ConnectorsAnalogcompositevideoBNCinput

Edgestorage

Operating
conditions

Storage
conditions

Approvals

Dimensions

Weight

Included
accessories

Specications

OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication
Platform;specicationsatwww.axis.com
AXISVideoHostingSystem(AVHS)withOne-ClickConnection
ONVIFProleS,specicationatwww.onvif.org

Activetamperingalarm
SupportforAXISCameraApplicationPlatformenablinginstallationofthird-party
applications,seewww.axis.com/acap

Externalinputs
Videoloss
Audiodetection

Fileupload:FTP,SFTP,HTTP,HTTPSnetworkshareandemail
Notication:email,HTTP,HTTPSandTCPandSNMPtrap
PTZpreset
Externaloutputactivation
Playaudioclip
Videoandaudiorecordingotedgestorage
Pre-andpost-alarmvideobuffering
StatusLED

Batterybacked-upreal-timeclock

8–28VDC,max5.3W
PoweroverEthernetIEEE802.3afClass2

RJ4510BASE-T/100BASE-TXPoE
Terminalblockforfourcongurableexternalinputs/outputs
TerminalblockforRS485/422(fullduplex)

3.5mmjackformicrophoneorlineinput(mono)

3.5mmjackforaudiooutput(mono)

SupportformicroSD/microSDHC/microSDXCcard
Supportforrecordingtodedicatednetwork-attachedstorage(NAS)
ForSDcardandNASrecommendationsseewww.axis.com

0to60°C(0to50°Cwithincludedpowersupply)(32to140°F,32to122°Fwith
includedpowersupply)
Humidity10–85%RH(non-condensing)

–40°Cto65°C(–40°Fto149°F)

EN55022ClassB,EN61000-3-2,EN61000-3-3,EN55024,EN61000-6-1,
EN61000-6-2,FCCPart15SubpartBITEClassB,ICES-003ClassB,VCCIClassBITE,
C-tickAS/NZSCISPR22
KN22,KN24KCCClassB,IEC/EN/UL60950-1,EN50121–4

37x109x172mm

520g(1.1lb)

InstallationGuide,Windowsdecoder1-userlicense
Powersupply,mountingandconnectorkits

66

AXISQ7411VideoEncoder

1 2 3 4 5 6

123

TechnicalSpecifications

Function/group

1.ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSLToolkit.(www.openssl.org),andcryptographic
softwarewrittenbyEricYoung([e-mail]).

Item

Optional
accessories

Video
management
software

Languages

Warranty

Specications

AXIST8006PS12(enablesoperationat60°C)

AXISCameraCompanion,AXISCameraStation,VideomanagementsoftwarefromAxis’
ApplicationDevelopmentPartnersavailableonwww.axis.com/techsup/software

German,French,Spanish,Italian,Russian,SimpliedChinese,Japanese,Korean,
Portuguese

Axis3-yearwarrantyandAXISExtendedWarrantyoption,seewww.axis.com/warranty

Connectors

I/OConnector

6-pincongurableterminalblock

Foranexamplediagram,seeConnectionDiagramsonpage68.

FunctionPinNotes

0VDC(-)

DCoutput

(InputorOutput)

1

2

3–6

Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.

Digitalinput–Connecttopin1toactivate,orleaveoating
(unconnected)todeactivate.

Digitaloutput–Connectedtopin1whenactivated,oating
(unconnected)whendeactivated.Ifusedwithaninductive
load,e.g.arelay,adiodemustbeconnectedinparallelwith
theload,forprotectionagainstvoltagetransients.

Specications

0VDC

3.3VDC
Maxload=250mA

0tomax40VDC Congurable

0tomax40VDC,opendrain,
100mA

PowerConnector

2-pinterminalblockforDCpowerinput.UseaSafetyExtraLowVoltage(SELV)compliant
limitedpowersource(LPS)witheitheraratedoutputpowerlimitedto≤100Woraratedoutput
currentlimitedto≤5A.

AudioConnector

3.5mmaudioconnectors
(stereo)

67

AXISQ7411VideoEncoder

RS 4 8 5 /4 22

1 2

RX/TX TX

3 4

1

2

3

A

B

D

S

G

TechnicalSpecifications

1Tip2Ring

AudioInput

AudioOutput

Microphone/Linein

Lineout(mono)

RS485/422Connector

Two2-pinterminalblocksforRS485/RS422serialinterface.Theserial
portcanbeconguredtosupport:

•Two-wireRS485halfduplex

•Four-wireRS485fullduplex

•Two-wireRS422simplex

•Four-wireRS422fullduplexpointtopointcommunication

FunctionPinNotes

RS485/RS422RX/TXA

RS485/RS422RX/TXB

RS485/RS422TXA

RS485/RS422TXB

1

2

3

(RX)ForfullduplexRS485/RS422
(RX/TX)ForhalfduplexRS485

(TX)ForfullduplexRS485/RS422

4

ConnectionDiagrams

3Sleeve

Ground

Ground

I/OConnector

1

0VDC(-)

2

DCoutput12V,max50mA
3
A
B

Example:pushbutton

I/Oconguredasinput

I/Oconguredasoutput

68

AXISQ7411VideoEncoder

TechnicalSpecifications

PerformanceConsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand
bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.

69

UserManualVer.M2.6
AXISQ741 1VideoEncoder
©AxisCommunicationsAB,2012-2015

Date:July2015

PartNo.1486218