Page 1

AXISQ6128-EPTZNetworkCamera
UserManual
Page 2

AboutthisDocument
Thismanualisintendedforadministratorsandusersof
AXISQ6128-EPTZNetworkCamera,andisapplicabletormware5.85
andlater.Itincludesinstructionsforusingandmanagingtheproduct
onyournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww .axis.com.Seealsothe
product’sonlinehelp,availablethroughtheweb-basedinterface.
LegalConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer ,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
TM
ImplementersCorporation.
TM
isa
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.Theproductshallbeconnectedusingashieldednetwork
cable(STP)thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.Cetappareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Page 3

Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.
Battery
TheAxisproductusesa3.0VBR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.1 10-7 1-4.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly .
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:+46462721800
Fax:+4646136130
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category ,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.
Page 4

AXISQ6128-EPTZNetworkCamera
TableofContents
SafetyInformation..........................................6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
AccesstheProduct..........................................9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................9
SettheRootPassword...........................................10
TheLiveViewPage..............................................10
MediaStreams.............................................13
HowtoStreamH.264............................................13
AXISMediaControl(AMC)........................................13
AlternativeMethodsofAccessingtheVideoStream....................14
SetUptheProduct..........................................15
BasicSetup....................................................15
Video.....................................................16
SetUpVideoStreams............................................16
StreamProles.................................................17
ONVIFMediaProles............................................17
CameraSettings................................................18
Overlay........................................................19
PrivacyMask...................................................21
ConguretheLiveViewPage.................................23
DefaultViewerforBrowsers.......................................23
ViewerSettings.................................................23
UserDenedLinks...............................................24
PTZ(PanTiltZoom).........................................25
PresetPositions.................................................25
Autotracking...................................................26
Gatekeeper....................................................27
GuardTour.....................................................27
OSDIZones....................................................28
Advanced......................................................28
ControlQueue..................................................30
Detectors..................................................31
ShockDetection................................................31
MotionDetection...............................................31
Applications...............................................33
ApplicationLicenses.............................................33
UploadApplication..............................................33
ApplicationConsiderations........................................33
Events....................................................35
SetUpActionRules.............................................35
AddRecipients..................................................37
CreateSchedules................................................39
SetUpRecurrences..............................................39
Recordings.................................................40
FindRecordings.................................................40
PlayRecording..................................................40
ExportVideoClip................................................41
ContinuousRecording............................................41
Languages.................................................42
SystemOptions.............................................43
Security.......................................................43
Date&Time....................................................45
Network.......................................................46
Storage.......................................................51
Maintenance...................................................53
Support.......................................................54
4
Page 5

AXISQ6128-EPTZNetworkCamera
TableofContents
Advanced......................................................54
ResettoFactoryDefaultSettings...................................55
Troubleshooting............................................56
ChecktheFirmware.............................................56
UpgradetheFirmware...........................................56
Symptoms,PossibleCausesandRemedialActions.....................56
TechnicalSpecications......................................60
PerformanceConsiderations.......................................62
5
Page 6

AXISQ6128-EPTZNetworkCamera
SafetyInformation
SafetyInformation
HazardLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury .
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO
TICE
NO NO
TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
Important
Indicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6
Page 7

AXISQ6128-EPTZNetworkCamera
HardwareOverview
HardwareOverview
NO
TICE
NO NO
TICE TICE
Makesurethedomeisattachedinoperationmode,otherwisefocusmaybeaffected.
1
Hookforsafetywire
2
Networkconnector(HighPoE)
3
4
5
6
7
8
9
Groundscrew
Unitholder(3x)
Partnumber(P/N)&Serialnumber(S/N)
Powerbutton
StatusLEDindicator
Controlbutton
SDcardslot(SDHC)
ConnectorsandButtons
Fortechnicalspecications,seepage60.
NetworkConnector
RJ45Push-pullConnector(IP66)withHighPoweroverEthernet(HighPoE).
7
Page 8

AXISQ6128-EPTZNetworkCamera
HardwareOverview
NO
TICE
NO NO
TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
NO
TICE
NO NO
TICE TICE
TocomplywiththeIP66-rateddesignofthecameraandmaintaintheIP66protection,thesuppliedRJ45Push-pullConnector
(IP66)shallbeused.Alternatively,usetheRJ45IP66-ratedcablewithpremountedconnectorwhichisavailablefromyour
Axisreseller.Donotremovetheplasticnetworkconnectorshieldfromthecamera.
SDCardSlot
NO
TICE
NO NO
TICE TICE
•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisproductsupportsSD/SDHC/SDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage55.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage47.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage47.Toconnect,pressandholdthebuttonforabout3seconds.
PowerButton
Thepowerbuttonisusedwiththecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage55.
LEDIndicators
StatusLED
Unlit
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Amber
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
Indication
Connectionandnormaloperation.
Steadyduringstartup.Flashesduringrmwareupgrade.
8
Page 9

AXISQ6128-EPTZNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer
•Safari
•Chrome
SeeTechnicalSpecicationsonpage60.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.
Note
•QuickTime
®
withOSX
TM
®
withWindows
®
orFirefox
TM
®
withotheroperatingsystems.
isalsosupportedforviewingH.264streams.
®
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage10.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage49.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww .axis.com/techsup
9
Page 10

AXISQ6128-EPTZNetworkCamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage44.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage55.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
ClickSpeedDrybuttontoenablethisfunction.Thecameravibratestoclearthedomeofwaterdrops
andrenderaclearerimage.Forinformationabouthowtocongureandenablethebutton,seeManual
Triggeronpage1 1
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage17.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage11.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformation
abouttheGatekeeper,seepage27.
10
Page 11

AXISQ6128-EPTZNetworkCamera
AccesstheProduct
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage35.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage13formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
11
Page 12

AXISQ6128-EPTZNetworkCamera
AccesstheProduct
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage29.
Selectarecordedtourandclicktoplayapreviouslyrecordedtourandclicktostop.See
TourRecordingonpage28.
SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage25.
ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See
Autotrackingonpage26.
PanandTiltbars–Usethearrowstopanandtiltthecameraview ,orclickonapositiononthebartosteerthecameraviewto
thatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthefocusbarwill
disabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).
Irisbar–Clickonapositiontosetamanualexposureleveltomaketheimagebrighterordarker.Thiswilldisableautoiris(automatic
exposure)andsetxedlevelsoniris,gainandshutterspeed.Tore-enableautoiris,usethePTZcontrolpanelwhichisopenedby
clickingtheCtrlpanelbutton(seeabove).Ifautoirisisenabled,AutoisvisiblenexttotheIrisbarbar.
Important
InanenvironmentwithvaryinglightconditionsitisrecommendedtousetheBrightnessbarinsteadoftheIrisbartoadjust
imagebrightnesssincechangingthebrightnesslevelwillnotdisableautoiris(automaticexposure).
Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.Tomakea
savedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage29.
12
Page 13

AXISQ6128-EPTZNetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
RTPoverRTSP
RTPoverRTSPoverHTTP
MulticastRTP
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.
Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10
simultaneousconnections.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof10
simultaneousunicastconnections.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
13
Page 14

AXISQ6128-EPTZNetworkCamera
MediaStreams
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
•QuickTime
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
TM
.Thefollowingpathscanbeused:
14
Page 15

AXISQ6128-EPTZNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•Operatorshaverestrictedaccesstosettings,seeUsersonpage43
Seealsotheonlinehelp
.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage43.
2.TCP/IP.Seepage46.
3.Date&Time.Seepage45.
4.VideoStream.Seepage16.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
15
Page 16

AXISQ6128-EPTZNetworkCamera
Video
Video
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage16.
•Streamproles.Seepage17.
•ONVIFMediaProles.Seepage17.
•Camerasettings.Seepage18.
•Overlayimage.Seepage19.
•Privacymask.Seepage21.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage16.
•H.264.Seepage17.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirement,forexampleinfacerecognition.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeSetUpVideoStreamsonpage16.UnderPreview,clickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Rotateimage.Ifrequired,theimagecanberotated.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage19.
ClickSavetoapplythenewsettings.
16
Page 17

AXISQ6128-EPTZNetworkCamera
Video
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo>VideoStreampage.SelecttheH.264tab.Thesettingsdenedinthis
pagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264prole(s):
•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.
•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.
•High.TheHighproleprovidesreducedbitrateandhighercompressionwithmaintainedvideoqualitycomparedtothe
Mainprolebutrequiresmoreprocessingpowertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.
TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because
MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga
targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor
this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffected.
Toapplythesettings,clickSave.
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage35.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage41.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
ONVIFMediaProles
AnONVIFmediaproleconsistsofasetofcongurationsthatcanbeusedtochangemediastreamsettings.ONVIFmediaproles
canbesetthroughtheONVIFMediaProleSettingspageandbeusedbyaclienttoconguremediastreamproperties.
17
Page 18

AXISQ6128-EPTZNetworkCamera
Video
TheONVIFMediaProlespagelistsallsuchpre-conguredproles.Theseprolescannotberemoved.Pre-conguredmedia
proleshavebeenincludedintheproductforquicksetup.ItisalsopossibletocongurenewONVIFmediaprolesasperrequired
specications.ToaddanewONVIFmediaprole,clickAddandentertherequiredinformation.Youcanalsomodifyorremovea
prolefromthispage.
CameraSettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
CaptureMode
CapturemodedenesthemaximumframerateavailableintheAxisproductandaffectslightsensitivity .Acapturemodewithahigh
maximumframeratehasreducedlightsensitivityandviceversa.
Tochangecapturemode,followthesesteps:
1.GotoSetup>Video>CameraSettings.
2.Selectthenewcapturemode.
3.ClickSave.
ImageAppearance
TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives
minimumcolorsaturation.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.
WhiteBalance
TochangethissettinggotoSetup>Video>CameraSettings
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight
sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp
.
ExposureSettings
Exposurecontrol-Thesesettingsisusedtoadapttotheamountoflightused.Automaticisthedefaultsettinganditcanbe
usedinmostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.UseManualifyouhavespecial
requirementsfortheexposuresettingandwishtolockit.Selectthedesiredexposuretimefromthedrop-downlist.
EnableBacklightcompensation-SelectEnableBacklightcompensationifabrightspotoflightsuchasalightbulb,causesother
areasintheimagetoappeartoodark.
EnableHighlightcompensation-Thissettingdetectsbrightlightsfromasourcesuchasatorchorcarheadlightsandmasksthat
imagearea.Thefeatureisusefulwhenthecameraoperatesinaverydarkareawhereabrightlightmayoverexposepartoftheimage
andpreventtheoperatorfromseeingotherpartsofthescene.
Maxgain-Measuredindecibels(dB),gaindescribestheamountofamplicationappliedtoasignal,inthiscasethevisual
informationintheimage.Ahighlevelofamplicationmayprovideabetterimageinverylowlightsituations.Ahighgainwillalso
increasetheamountofimagenoise.
Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirements,selectapredenedareabydeningIncludeandExcludewindowswithintheimage
18
Page 19

AXISQ6128-EPTZNetworkCamera
Video
toexcludeareasthataretoobrightordark,andincludeareasinthescenethathavebetterlightingwhichwillcontributetothe
exposuredata.TheremustbeatleastoneIncludewindow .TherecanbeatotaloftenIncludeandExcludewindowstotailorthe
exposurezone.NotethatanExcludewindowiseffectiveonlywhenplacedinsideanincludewindow.Tip:Ifanareaisextremely
brightdrawanIncludewindowtocoverthewholeareaanddeneExcludewindowswithinittoblockoutthebrightareas.
IRcutlter-TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,orwhen
usinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”infraredlight.
TheimageisshowninblackandwhitewhentheIRcutlterisoff.SettheIRcutltertoAutotoautomaticallyswitchbetween
OnandOffaccordingtothelightingconditions.
Day/Nightshiftpriority-UsetheDay/Nightshiftprioritybartodeterminewhenthecamerashiftsintoeitherdaymodeornight
mode.Bydefault,thecamerawillautomaticallychangefromdaytonightmodeatapre-denedlevelwhichcorrespondstolight
conditions.Bydraggingthebarhandletowardsthesun,thecamerawillchangetodaymodeearlierandchangetonightmodelate.
ImageSettings
Important
Theautofocusbehaviorisaffectedbyfactorssuchaslightconditions,contrastsinthescene,andobjectsmovinginandout.In
theseconditionsorscenes,amanualfocuscouldbepreferabletoenhanceperformanceandallowthecameratofocusfaster.
Autofocusenabled-Autofocusenablesthecameratofocusalthoughthedistancetodifferentobjectsofinterestisconstantly
changing.Wheneverthecamera’span/tilt/zoompositionischanged,theautofocusperformsasearchtondtheidealfocuspoint.
Automaticfocusingisenabledbydefault.Ifthefocuspositionischangedmanuallyusingthefocusbar,autofocuswillbedisabled
evenifenabledinImageSettings.Inthiscase,usethePTZcontrolpaneltoenableautofocus,seepage11.Ifrequired,thefocus
controlcanbedisabledunderPTZ>Advanced>Controls.
Defog-EnablethisfeaturefromVideo&Audio>CameraSettingstocountertheeffectsoffoggyweatherandgetaclearimage.
Noisereduction-SettoOntoenablenoisereduction.Noisereductionmayincreasetheamountofmotionblur.
Stabilizer-Whenmonitoringenvironmentsthataresubjecttovibrations(e.g.trafccontrol),imagesmayappeartobeunsteady.
SelectOnorOfftoenable/disablethestabilizer.Enablingthestabilizerwillsteadytheimageandwilllimitthedigitalzoom.
Seetheonlinehelp
ImagefreezeonPTZ-SelectAllmovementstofreezetheimagewhilethecameraismovingduringapan,tiltorzoomoperation.
Oncethecamerareachesitsnewposition,theviewfromthatpositionisshown.Presetsfreezestheimageonlywhenthecamera
movesbetweenpresetpositions.
formoreinformation.
Overlay
Overlaysareusedtoprovideextrainformation,suchasforensicvideoanalysisorduringproductinstallationandconguration.
Overlaysaresuperimposedoverthevideostream.
Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.
Whenusingatextstring,modierscanbeusedtodisplayinformationsuchasthenameofthecurrentweekormonth.
Forinformationaboutavailablemodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp
Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeUseOverlayTextinanActionRule.
Note
Toenableoverlays:
.
1.GotoVideo>VideoStreamandselecttheImagetab.
2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto
theAxisproduct,seeOverlayImage.
19
Page 20

AXISQ6128-EPTZNetworkCamera
Video
3.Toincludedateandtime,selectIncludedateandIncludetime.
4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&
Date/TimeFormatsintheonlinehelp
5.Denetextoverlaycharacteristicsintherelevantelds.
6.ClickSave.
Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage45.
HowtoDisplaythePanorTiltPositionasaTextOverlay
Itmaybeusefultoretrieve,forinstancefromarecordedvideo,thepanortiltposition(indegrees)inwhichaneventhastaken
place.Thiscanbeobtainedbyincludingthepositionintheimageasatextoverlay,usingamodier.Todisplaythepanpositionasa
textoverlay:
1.GotoSetup>Video>VideoStream.
2.UnderOverlaysettings,selectIncludetext.
Enter#xtoshowthepanposition.
.
Enter#ytoshowthetiltposition.
3.Conguretheoptionalsize,colorandpositionofthetextoverlay.
4.ClickSave.
5.GototheLiveViewpagetoconrmthesetting.
OverlayImage
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.
Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionandPan/Tilt/Zoommovements.
Useaprivacymasktosetupadynamicmaskwhichwillalwaysmaskthespeciedpartofmonitoredarea.
Formoreinformationaboutprivacymasks,seePrivacyMaskonpage21.
Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct.TheuploadedimageshouldbeaWindows24-bitBMP
imagewithmaximum250colors.Theimagewidthandheight,inpixels,mustbeexactlydivisibleby4andcannotbelargerthanthe
maximumimageresolution.Ifcombiningtextandimageoverlays,takeintoconsiderationthatthetextoverlayoccupies16or32
pixelsinheight(dependingontheresolution)andhasthesamewidthasthevideoimage.
ToautomaticallyscaletheimagetotheresolutionusedbytheAxisproduct,selecttheoptionScalewithresolutionfromthe
TransparencySettingspagewhichisdisplayedwhenuploadingintheimage.
Touploadanoverlayimage:
1.GotoVideo>OverlayImage.
2.ClickBrowseandbrowsetothele.
3.ClickUpload.
4.TheTransparencySettingspageisnowdisplayed:
-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue
forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.
20
Page 21

AXISQ6128-EPTZNetworkCamera
Video
Formoreexamplesofhexadecimalvalues,seetheonlinehelp.
-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe
resolutionusedbytheAxisproduct.
5.ClickSave.
Toselecttheimagetouseasoverlay:
1.GotoVideo>OverlayImage.
2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.
Todisplaytheoverlayimage:
1.GotoVideo>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.
3.Tocontroltheimage’sposition,entertheXandYcoordinates.TheX=0andY=0positionisthetopleftcorner.Ifapartof
theimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedsothatthewholeimageisvisible.
4.ClickSave.
UseOverlayTextinanActionRule
Actionrules,seepage35,candisplayanoverlaytextwhentheruleistriggered.Thetextcanbeusedtoprovideinformationfor
forensicvideoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconguration.
Todisplayoverlaytextwhenanactionruleistriggered,themodier#Dshouldbeusedasdescribedbelow.Whentheruleis
triggered,#Dwillbereplacedbythetextspeciedintheactionrule.
Startbyenablingoverlaytextinthevideostream:
1.GotoVideo>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludetext.
3.Enterthemodier#Dand,optionally,additionaltextwhichwillbedisplayedalsowhentheactionruleisnotactive.
Createtheactionrule:
1.GotoEvents>ActionRules
2.ClickAddtocreateanewrule.
3.SelectaTriggerand,optionally,aScheduleandAdditionalconditions.Seetheonlinehelpfordetails.
4.FromtheActionslist,selectOverlayText
5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dwillbereplacedby.
6.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.
Example
Todisplaythetext“Motiondetected”whenmotionisdetected,enter#DintheIncludetexteldandenter“Motiondetected”in
theTexteldwhensettinguptheactionrule.
PrivacyMask
Aprivacymaskisauser-denedareathatpreventusersfromviewingpartsofthemonitoredarea.Privacymasksappearasblocks
ofsolidcolorandareappliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®applicationprogramming
interface(API).
21
Page 22

AXISQ6128-EPTZNetworkCamera
Video
ThePrivacyMaskList(Video>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates
iftheyareenabled.
Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.
Formoreinformation,seetheonlinehelp
Important
Addingmanyprivacymasksmayaffecttheproduct’sperformance.
22
Page 23

AXISQ6128-EPTZNetworkCamera
ConfiguretheLiveViewPage
ConfiguretheLiveViewPage
YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof
theLiveViewpage.
•StreamProle.Seepage17.
•DefaultViewerforBrowser.Seepage23.
•ViewerSettings.Seepage23.
•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage10.
•UserDenedLinks.Seepage24.
DefaultViewerforBrowsers
FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts
toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand
selectsthebestavailablecombination.
BrowserViewerDescription
WindowsInternetExplorer
Otherbrowsers
Formoreinformation,pleaseseetheonlinehelp.
AMC
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
ServerPush
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
H.264.
newimage.
Recommendedviewerforotherbrowsers(MotionJPEG).
H.264.
newimage.
ViewerSettings
Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.
•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo
imageinyourbrowser.
•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia
Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour
Axisreseller.
•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick
mode.
•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe
PTZcontrolpanel.
•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe
AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl
(AMC)onpage13.
23
Page 24

AXISQ6128-EPTZNetworkCamera
ConfiguretheLiveViewPage
UserDenedLinks
Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL
tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor
activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe
scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.
24
Page 25

AXISQ6128-EPTZNetworkCamera
PTZ(PanTiltZoom)
PTZ(PanTiltZoom)
PresetPositions
Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof
thefollowingvalues:
•Panandtiltpositions
•Zoomposition
•Focusposition(manualorautomatic)
•Irisposition(manualorautomatic)
AccessthePresetPositions
Presetpositionscanbeaccessedinseveralways:
•ByselectingthepresetfromthePresetpositionsdrop-downlistintheLiveViewPage.
•Whensettingupactionrules.Seepage35.
•Whensettingupguardtours.Seepage27.
•WhensettinguptheGatekeeper.Seepage27.
AddaPresetPosition
1.GotoPTZ>PresetPositions.
2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition,seePresetPositions.
3.EnteradescriptivenameintheCurrentpositioneld.
4.Ifrequired,selectUsecurrentpositionasHome.
5.ClickAddtosavethepresetposition.
Toincludethepresetpositionnameintheoverlaytext,gotoVideo,selectIncludeoverlaytextandenterthemodier#Pinthe
eld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp
.
SettheHomePosition
TheHomepositionisreadilyaccessiblebyclickingtheHomebuttonontheLiveViewpageandinthePresetPositionssetupwindow.
Tosetacustomizedhomeposition,selectUsecurrentpositionasHomewhenaddingapresetposition.Theuser-denedhome
positionwillhave(H)added,forexample,Entrance(H).ThedefaultHomeposition,called“Home”,willstillbeavailable.
TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength
oftime.EnterthelengthoftimeintheReturntohomewheninactiveeldandclickSave.Setthetimetozerotopreventthe
productfromautomaticallyreturningtotheHomeposition.
SetNewPan0°
Important
SetnewPan0°affectsallpreviouslydenedpresets,guardtours,masksetc.
25
Page 26

AXISQ6128-EPTZNetworkCamera
PTZ(PanTiltZoom)
Autotracking
TheAxisproductcandetectmovementintheeldofview,forexampleamovingvehicleorperson.Ifautotrackingisenabled,the
Axisproductwillautomaticallypanandtilttofollowthemovingobject.Incasethereismuchsimultaneousmovement,theareawith
themostmovementwillbefollowed.Autotrackingcontinuesuntilthemovingobjectstopsordisappearsfromthemonitoredarea.
Movementinareasblockedbyprivacymasksandinexcludeareasdoesnottriggerautotracking.
ItisstronglyrecommendedtoenablethePTZControlQueueifautotrackingandguardtourareenabledsimultaneously.InthePTZ
ControlQueue,guardtourhaslowerprioritythanautotracking,soautotrackingwillnotbeabandonedtostartaguardtour.
Conguration
Start/StopAutotracking-ClickStarttoenableautotracking.Todisableautotracking,clickStop.
Settings-TheMovementtriggersensitivitylevelcanbesettoLow,MediumorHigh.Mediumisusuallyagoodchoice,dependingon
thesizeofthemovingobjectsandtheimagecontrast,aloworhighsensitivitymightbemoresuitable.
ExcludeAreas
Excludeareasareareaswheremovementistobeignored.
Note
Movementinanareablockedbyaprivacymaskisalwaysignored.
1.ClickAddareatocreateanexcludearea
2.Resizeandmovethearea(thebluerectangle)tothedesiredposition.
3.EnteradescriptivenameandclickSave.
Toremoveanarea,clickthenameoftheareaandclickRemove.Toenableordisableanarea,clickthenameoftheareaand
clickEnable/Disable.
MaxLimits
Thepanandtiltlimitsrestricttheareawhereautotrackingisallowed.Theareabeyondthesetlimitswillbeignored.Thismayprove
useful,forexample,toavoidtrackingbirdsinthesky.Betweenthepanstartandendlimits,autotrackingisallowedgoingclockwise.
Theillustrationsshowthedifferencebetweensettingarangefrom135°to45°(1)andarangefrom45°to135°(2).
1.SelectEnabletiltlimitandEnablepanlimitrespectivelytoenablethetiltandpanlimits.
2.EntertheTiltangleandPanlimitvalues,orclickthelinksandmovethebluehorizontalandverticalbarsinthepreview
windowuntilsatised.
3.ClickSave.
26
Page 27

AXISQ6128-EPTZNetworkCamera
90°-90°
-180°/180°
0°
90°-90°
-180°/180°
0°
A
B
B
A
1
2
PTZ(PanTiltZoom)
Topview
APanlimitstart
BPanlimitend
Gatekeeper
TheActiveGatekeepermonitorsanareasuchasanentrancegate.Whenmotionisdetectedinthemonitoredarea,theGatekeeper
will,dependingonconguration,steerthecameratoaselectedpresetpositionorstartautotrackingfromaselectedpresetposition.
Usingazoomed-inpresetpositioncanmakeitpossibleto,forexample,readalicenseplateoridentifyaperson.Whenmotion
isnolongerdetected,thecamerareturnstoitsHomepositionafteradenedtime.
ToenabletheGatekeeper,gotoPTZ>Gatekeeperandfollowtheonlineinstructions.
Itisalsopossibleto,forexample,recordvideoorsaveimages(takeasnapshot)whiletheGatekeeperisactive.GotoEventsandset
upanactionrulewithPTZPresetReachedorAutotrackingastrigger.
GuardTour
Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor
congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.
TheguardtourcapabilityinthisAxisproductalsoincludestourrecording.TourrecordingisdescribedinTourRecordingonpage28.
Toaddaguardtour:
1.GotoPTZ>GuardTourandclickAdd.
2.SelectCreateapresettourandclickOK.
3.Enteradescriptivename.
4.Specifythepauselengthbetweenruns.
5.SelectanavailablepresetpositionandclickApply.
6.SpecifytheMoveSpeed.
7.SpecifytheViewTimeinsecondsorminutes.
8.SpecifytheViewOrderorselecttheRandomvieworderoption.
9.ClickSave.
27
Page 28

AXISQ6128-EPTZNetworkCamera
PTZ(PanTiltZoom)
Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.
Note
ForproductsthatsupportLimitedGuardTour,theproducthasaxedminimumviewtime
Formoreinformationseetheonlinehelp.
TourRecording
Theguardtourfunctioninthisproductincludestourrecording,whichallowsrecordingofacustomtourusinganinputdevicesuchas
ajoystick,mouse,keyboardorthroughtheVAPIX®ApplicationProgrammingInterface(API).Arecordedtourisareplayofarecorded
sequenceofPan/Tilt/Zoommovements,includingtheirvariablespeedsandlengths.
Toaddarecordedtour:
1.GotoPTZ>GuardTourandclickAdd.
2.SelectCreatearecordtourandclickOK.
3.Enteradescriptivename.
4.Specifythepauselengthbetweenruns.
5.Click
6.Whensatised,click.
7.ClickOK.
Note
Onlythenameoftherecordedtourandpausebetweenrunscanbemodied.Startinganewrecordingwilloverwritethe
existingguardtour.
TherecordedtourcanbeactivatedfromtheLiveViewandGuardTourpagesorthroughevents.Formoreinformationseethe
onlinehelp.
tostartrecordingthePan/Tilt/Zoommovements.
OSDIZones
On-ScreenDirectionIndicator(OSDI)zonescanbeincludedintheoverlaytext(seeOverlayonpage19)toaidtheusertonavigate
theAxisproduct.EachOSDIzoneissetupwithcoordinatesandadescriptivename.
OSDIzonesaresetupunderPTZ>OSDIZones.TheAxisproductusesthecoordinatesofthecenteroftheviewtosetthelower
leftandupperrightzoneareas.FirstnavigatetowhereyouwouldlikethelowermostleftpointoftheOSDIzonetobelocated.
ClickGettosetthecoordinates.ProceedtowheretheupperrightpointofzoneshouldbelocatedandclickGet.Givethezonea
descriptivenameandclickOK.
ToincludethenameoftheOSDIzoneintheoverlaytext,gotoVideo<VideoStream<OverlaySettings.ChecktheInclude
textboxandenterthemodier#Lintheeld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsin
theonlinehelp
.
Advanced
Limits
Denethepan,tilt,zoomandfocuslimitsfortheAxisproduct.Movementstotheleftandright,upanddown,canberestrictedto
narrowtheareaundersurveillance.
28
Page 29

AXISQ6128-EPTZNetworkCamera
PTZ(PanTiltZoom)
Nearfocuslimitisusedtopreventthecamerafromautofocusingonobjectsclosetothecamera.Thisway,thecameracanignore
objectssuchasoverheadwires,streetlights,orothercamerasplacedclosetothecamera.
Tomakethecamerafocusontheareasofinterest,setthenearfocuslimittoavaluethatisgreaterthanthedistanceatwhichthe
uninterestingobjectstendtoappear.Seeillustrationbelowwherexisthenearfocuslimitvalue.
Movespeedsetsthespeedofthecamera’spanandtiltmovements.Thedefaultsettingismaximumspeed.
SelectEnableadjustablezoomspeedtousevariablespeedswhencontrollingthezoomwithforexampleajoystickoramousewheel.
ThezoomspeedisautomaticallysetthroughthecommandcontinuouszoommoveintheVAPIX®ApplicationProgramming
Interface(API).Deselectthefeaturetousethehighestzoomspeedwhichisthesamespeedformovingtopresets.
Whenusingajoystick(oremulatingonewiththemouse)theEnableproportionalspeedsettingcanbeusedtoreducethemaximum
pan/tiltmovementspeed,i.e.thespeedthecameraviewmovesatwhenthejoystickispushedallthewayoutinanydirection.Thisis
usefulthentheviewiszoomedinonanobject.
Seetheonlinehelp
formoreinformation.
DeviceSettings
TheDeviceSettingswindowdisplaysdriverspecicsettings.Theappearanceofthiswindowcanvarydependingonthedriver
installed.Optionsthatcanbeconguredinclude:
•DriverSpecicSettingsforVideoSource
•MechanicalLimitsforMovingVideoSource
•LightControlVideoSource
•ExtendedDriverSpecicSettingsforVideoSource
FordownloadandinstallationinformationaboutPTZdriversforyourAxisproductpleasevisitwww.axis.com/techsup/
Controls
AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.
29
Page 30

AXISQ6128-EPTZNetworkCamera
PTZ(PanTiltZoom)
ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl
panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface.
ClickAddtoaddanewshortcutcommandbutton.
ThefollowingPTZcontrolsareenabledbydefault:
•Pancontrol
•Tiltcontrol
•Zoomcontrol
•Focuscontrol
•Iriscontrol
Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.
ControlQueue
Note
•TheadministratorcanenableanddisablePTZcontrolsforselectedusers.
•Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.
•TheControlqueuepolltimeismeasuredinseconds.Formoreinformationseetheonlinehelp.
TheadministratorcansetupaqueueforPTZcontrollersfromPTZ>ControlQueue.Oncesetup,thePTZControlQueuebuttons
appearintheLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime.Otheruserswillbeplacedinqueue.
Auserwhobelongstoagroup(seeUsersonpage43)withahigherPTZprioritycangobeforeotherusersinthequeueandtake
controloftheproduct.Theorderofpriorityisasfollows:
1.Administrator—AnadministratortakesoverPTZcontrolregardlessofwhoisrstinqueue.Theadministratorwillbe
removedfromthequeue60secondsafterthelastPTZcontrolcommand.
2.Event—TheAxisproductcanbeconguredtogotoapresetpositionwhentriggeredbyanalarm(seeEventsonpage35).
Theeventwillimmediatelybeplacedrstinthequeueexceptwhenanadministratorisincontrol.
3.Operator—Sameasadministratorbutwithlowerpriority
4.GuardTour—Aguardtour(seepage27)hasPTZcontrolforanindeniteperiodoftime.Itmaybeoverriddenbyan
operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.
5.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispassed
ontothenextviewerinqueue.
30
Page 31

AXISQ6128-EPTZNetworkCamera
Detectors
Detectors
ShockDetection
EnableShockDetectionfromtheDetectorsmenu.Shockdetectionisused,forexample,togenerateanalarmiftheproductishit
byanobjectoriftheproductistamperedwith.
UsetheShocksensitivityslidertoadjustthesensitivitylevelatwhichtheproductshouldsendanalarm.Lowsensitivityvalue
impliesthattheproductwillgenerateanalarmonlyifthehitispowerful.Ahighsensitivityvalueimpliesthattheproductwill
generateanalarmevenwithmildtampering.
MotionDetection
Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.
Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:
•Includewindows—deneareaswheremotionshouldbedetected
•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows
areautomaticallyignored).
Forinstructions,seeSetUpMotionDetectionWindowsonpage31.
Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See
MotionDetectionParametersonpage31.
Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.
Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSetUpActionRulesonpage35.
Note
•Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.
•ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe
camerawillalsochangethepositionoftheMotionDetectionWindow.
SetUpMotionDetectionWindows
TosetupamotiondetectionIncludeWindow,followtheseinstructions:
1.GotoDetectors>MotionDetection.
2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand
enteradescriptivename.
3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired
position)ofthewindow.
4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected
motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.
5.ClickSave.
Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe
includewindow.
Todeleteanincludeorexcludewindow ,selectthewindowinthelistofwindowsandclickDel.
MotionDetectionParameters
Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:
31
Page 32

AXISQ6128-EPTZNetworkCamera
Detectors
Parameter
Description
Highlevel(100%)
Mediumlevel(50%)
Lowlevel(0%)
Recommendedvalues
Defaultvalues
Note
•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow,
andselectalowobjectsize.
•Toavoidtriggeringonsmallobjects,selectahighobjectsize.
•Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion
detectiontotriggeraslongastheobjectispresentinthewindow .
•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.
ObjectSize
Objectsizerelativetowindow
size.
Onlyverylargeobjectstrigger
motiondetection.
Evenverysmallobjectstrigger
motiondetection.
5–15%60–90%75–95%
15%90%90%
History
Objectmemorylength.
Anobjectthatappearsin
thewindowtriggersmotion
detectionforalongtime
beforeitisconsideredas
non-moving.
Anobjectthatappearsin
thewindowtriggersmotion
detectiononlyforaveryshort
timebeforeitisconsideredas
non-moving.
Sensitivity
Differenceinluminance
betweenbackgroundand
object.
Ordinarycoloredobjectson
ordinarybackgroundstrigger
motiondetection.
Alargedifferenceinluminance
isrequiredtotriggermotion
detection.
Onlyverybrightobjectson
adarkbackgroundtrigger
motiondetection.
32
Page 33

AXISQ6128-EPTZNetworkCamera
Applications
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
ApplicationLicenses
Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:
•Automaticinstallation—requiresaccesstotheInternet
•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct
Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder
SystemOptions>Support>SystemOverview.
UploadApplication
Touploadandstartanapplication:
1.GotoSetup>Applications.
2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.
3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.
5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
Note
•Applicationscanbeuploadedbyproductadministrators.
•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version
3.10andlater.
Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.
ApplicationConsiderations
Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand
theapplicationrecongured.
IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot
guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout
rmwareupgrades,seeUpgradetheFirmware.
IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.
IftheAxisproductisrestored,uploadedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto
Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring
theAxisproduct,seeMaintenance.
33
Page 34

AXISQ6128-EPTZNetworkCamera
Applications
IftheAxisproductisresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory
default,seeResettoFactoryDefaultSettings.
34
Page 35

AXISQ6128-EPTZNetworkCamera
Events
Events
TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.
SetUpActionRules
Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan
emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.
Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage35andActionsonpage37.
Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe
camera’seldofview.
Setupmotiondetectionandaddanetworkshare:
1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow.Seepage31.
2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage53.
Setuptheactionrule:
1.GotoEvents>ActionRulesandclickAdd.
2.SelectEnableruleandenteradescriptivenamefortherule.
3.SelectDetectorsfromtheTriggerdrop-downlist.
4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.
5.Optionally,selectaScheduleandAdditionalconditions.Seebelow.
6.UnderActions,selectRecordVideofromtheTypedrop-downlist.
7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.
8.SelectNetworkSharefromtheStoragedrop-downlist.
Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing
additionalconditions,allconditionsmustbemettotriggertheaction.
Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,
duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.
TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime
and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered
againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.
Formoreinformation,seetheonlinehelp
.
Triggers
Availableactionruletriggersandconditionsinclude:
•Applications–Useinstalledapplicationstotriggertherule.SeeApplicationsonpage33.
•Detectors
35
Page 36

AXISQ6128-EPTZNetworkCamera
Events
-LiveStreamAccessed–Triggertherulewhenanystreamisaccessedandduringedgestorageplayback.
Thiscanforexamplebeusedtosendnotications.
-MotionDetection–Triggertherulewhenmotionisdetected.SeeMotionDetectiononpage31.
-ShockDetection–TriggertherulewhentheAxisproductdetectsithasbeentiltedorhit.SeeShockDetection
onpage31.
•Hardware
-Network–Triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart
recordingtotheSDcard.
-Temperature–Triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This
canforexamplebeusedtosendmaintenancenotications.
•InputSignal
-ManualTrigger–TriggertheruleusingtheManualTriggerbuttonintheLiveViewpage.SeeControlson
theLiveViewPageonpage10.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation
andconguration.
-VirtualInputs–canbeusedbyaVMS(VideoManagementSystem)totriggeractions.Virtualinputscan,for
example,beconnectedtobuttonsintheVMSuserinterface.
•PTZ
-Autotracking–Triggertherulewhenautotrackingstartsorstops.SeeAutotrackingonpage26.
-Error–TriggertheruleifthePTZfunctionalityisnotworkingcorrectly.Thiscanforexamplebeusedto
sendmaintenancenotications.
-Moving–TriggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused
asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe
cameraviewmovesduetoaPTZoperation.
-PresetReached–Triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused
withtheSendImagesactiontouploadimagesfromthepresetposition.
-Ready–TriggertherulewhenthePTZfunctionalityisreadytobeused.Thiscanforexamplebeusedtosteer
thecameratoaspecicpresetpositionwhentheproductisstarted.
•Storage
-Disruption–Triggertheruleifstorageproblemsaredetected,forexampleifthestoragedeviceisunavailable,
removed,full,lockedorifotherreadorwriteproblemsoccur.Thiscanforexamplebeusedtosendmaintenance
notications.
-Recording–TriggerstherulewhentheAxisproductrecordstothestoragedevice.Therecordingstatustrigger
canbeusedtonotifytheoperator,forexamplebyashingLEDlights,iftheproducthasstartedorstoppedto
recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.
•System
-SystemReady–Triggertherulewhentheproducthasbeenstartedandallservicesarerunning.Thiscanfor
examplebeusedtosendanoticationwhentheproductrestarts.
•Time
-Recurrence–Triggertheruleperiodically.SeeSetUpRecurrencesonpage39.Thiscanforexamplebeusedto
uploadanimageevery5minutes.
-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage39.
36
Page 37

AXISQ6128-EPTZNetworkCamera
Events
Actions
Availableactionsinclude:
•Day/NightVisionMode–Setdaymode(IRcutlteron)ornightmode(IRcutlteroff).
•OverlayText–Displayanoverlaytext.SeeUseOverlayTextinanActionRuleonpage21.
•PTZControl
-Autotracking–Startautotracking.SeeAutotrackingonpage26.
-PresetPosition–Gotoapresetposition.
-GuardTour–Startaguardtour.SeeGuardTouronpage27.
•RecordVideo–Recordvideotoaselectedstorage.
•SendImages–Sendimagestoarecipient.
•SendNotication–Sendanoticationmessagetoarecipient.
•SendSNMPTrap–SendanSNMPtrapmessagetotheoperator.MakesurethatSNMPisenabledandcongured
underSystemOptions>Network>SNMP.
•SendVideoClip–Sendavideocliptoarecipient.
AddRecipients
Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication
messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage37.
Toaddarecipient:
1.GotoEvents>RecipientsandclickAdd.
2.Enteradescriptivename.
3.SelectarecipientType.
4.Entertheinformationneededfortherecipienttype.
5.ClickTesttotesttheconnectiontotherecipient.
6.ClickOK.
RecipientTypes
Thefollowingrecipientsareavailable:
RecipientUsewithactionNotes
Email
SendImages
SendNotication
Anemailrecipientcancontainmultipleemailaddresses.
SendVideoClip
FTP
SendImages
SendVideoClip
37
Page 38

AXISQ6128-EPTZNetworkCamera
Events
SFTPSendImages
HTTP
HTTPSSendImages
NetworkShareSendImages
TCPSendNotication
SendVideoClip
SendImages
SendNotication
SendVideoClip
SendNotication
SendVideoClip
SendVideoClip
EncryptedletransferusingSSHFileTransportProtocol
(SFTP).SFTPisamoresecuremethodthanFTPbutle
transfermightbeslower,especiallyforlargelessuchashigh
resolutionvideo.
SpecifylogininformationfortheSFTPserverandtheserver’s
publickeyMD5ngerprint(32hexadecimaldigits).
TheSFTPrecipientsupportsSFTPserversusingSSH-2with
RSAandDSAhostkeytypes.RSAisthepreferredmethod.To
useDSA,disabletheRSAkeyontheSFTPserver.
EncryptedletransferusingHyperTextTransferProtocol
Secure(HTTPS).
SpecifylogininformationfortheHTTPSserverandvalidate
theserver’scerticate.IfthereisaproxybetweentheAxis
productandtheHTTPSserver ,alsospecifytheproxysettings.
Anetworksharecanalsobeusedasastoragedevicefor
recordedvideo.GoSystemOptions>Storagetocongure
anetworksharebeforesettingupacontinuousrecordingor
anactionruletorecordvideo.Formoreinformationabout
storagedevices,seeStorageonpage51.
SetUpEmailRecipients
Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand
authenticationusedby,forexample,acorporateemailserver.
Note
Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from
receivingscheduledemailsandsimilar .Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked
emailaccounts.
Tosetupanemailrecipientusingoneofthelistedproviders:
1.GotoEvents>RecipientsandclickAdd.
2.EnteraNameandselectEmailfromtheTypelist.
3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.
4.SelecttheemailproviderfromtheProviderlist.
5.EntertheuserIDandpasswordfortheemailaccount.
6.ClickTesttosendatestemail.
Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas
Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver
address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver
certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,
seeCerticatesonpage45.
38
Page 39

AXISQ6128-EPTZNetworkCamera
Events
CreateSchedules
Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside
ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.
Tocreateanewschedule:
1.GotoEvents>SchedulesandclickAdd.
2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.
3.ClickOK.
Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.
SetUpRecurrences
Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.
Tosetuparecurrence:
1.GotoEvents>RecurrencesandclickAdd.
2.Enteradescriptivenameandrecurrencepattern.
3.ClickOK.
Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen
selecttherecurrencefromtheseconddrop-downlist.
Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.
39
Page 40

AXISQ6128-EPTZNetworkCamera
Recordings
Recordings
TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:
•Tostartacontinuousrecording,seepage41.
•Tosetupactionrules,seepage35.
•Toaccessrecordings,seeFindRecordingsonpage40.
•Toplayrecordings,seePlayRecordingonpage40.
•Toexportarecordingasavideoclip,seeExportVideoCliponpage41.
•Tocongurecameracontrolledstorage,seeStorageonpage51.
FindRecordings
RecordingsstoredontheSDcardornetworksharecanbeaccessedfromtheRecordings>Listpage.Thepagelistsallrecordingson
thestoragedeviceandshowseachrecording’sstartdateandtime,durationandtheeventthattriggeredtherecording.
Note
Therecording’sstartdateandtimeissetaccordingtotheAxisproduct’sdateandtimesettings.IftheAxisproductis
conguredtouseatimezonedifferentfromthelocaltimezone,makesuretoconguretheRecordingtimeltersaccording
totheproduct’stimezone.DateandtimesettingsareconguredunderSystemOptions>Date&Time,seeDate&Time
onpage45.
Tondarecording,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilter:
Recordingtime–ListrecordingsthatstartedbetweentheFromandTotimes.
Event–Listrecordingsthatweretriggeredbyaspecicevent.Selectcontinuoustolistcontinuousrecordings.
Storage–Listrecordingsfromaspecicstoragedevice.
Sort–Specifyhowrecordingsshouldbesortedinthelist.
Results–Specifythemaximumnumberofrecordingstodisplay.
3.Toapplythelters,clicktheFilterbutton.Someltersmaytakealongtimetocomplete.
4.TherecordingsaredisplayedintheRecordinglist.
Toplayarecording,selecttherecordingandclickPlay.SeealsoPlayRecordingonpage40.
Toviewdetailedinformationaboutarecording,selecttherecordingandclickProperties.
Toexportarecordingorapartofarecordingasavideoclip,selecttherecordingandclickExport.SeealsoExportVideoClipon
page41.
Toremovearecordingfromthestoragedevice,selecttherecordingandclickRemove.
PlayRecording
RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct’swebpages.
40
Page 41

AXISQ6128-EPTZNetworkCamera
Recordings
Toplayarecording,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto
applythelters.SeealsoFindRecordingsonpage40.
3.SelecttherecordingandclickPlay.Therecordingwillbeplayedinanewbrowserwindow.
ExportVideoClip
RecordingsontheSDcardornetworksharecanbeexportedasvideoclips.Itispossibletoexportacompleterecordingora
partofarecording.
Note
TheexportedrecordingisaMatroskavideole(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFile
Splittermustbeinstalled.AXISMatroskaFileSplittercanbedownloadedfromwww.axis.com/techsup/software
Toexportavideoclip,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto
applythelters.SeealsoFindRecordingsonpage40.
3.SelecttherecordingandclickExport.TheExportRecordingdialogopens.
4.Bydefault,thecompleterecordingisselected.Toexportapartoftherecording,modifythestartandstoptimes.
5.Optionally,enteralenamefortherecording.
6.ClickExport.
Note
Recordingscanalsobeexportedfromtheplaybackwindow .
ContinuousRecording
TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage
onpage51.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.
Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda
newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey
areremovedmanuallyorthroughautomaticremovalofoldrecordings.
Tostartacontinuousrecording,followthesesteps:
1.GotoRecordings>Continuous.
2.SelectEnabled.
3.SelectthetypeofstoragedevicefromtheStoragelist.
4.SelectaStreamproletouseforcontinuousrecordings.
5.ClickSavetosaveandstarttherecording.
41
Page 42

AXISQ6128-EPTZNetworkCamera
Languages
Languages
MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected
language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick
theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.
Note
•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto
English.
•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand
laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,
uploadanupdatedlanguagele.
•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.
42
Page 43

AXISQ6128-EPTZNetworkCamera
SystemOptions
SystemOptions
Security
Users
UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan
setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans
thatanybodymayaccesstheLiveViewpage.
Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):
•ViewershaveaccesstotheLiveViewpage
•Operatorshaveaccesstoallsettingsexcept:
-creatingandmodifyingPTZpresets
-creatingandmodifyingPTZcontrolsettings
-creatingandmodifyingprivacymasksettings
-uploadingapplicationsandlanguageles
-anyofthesettingsincludedintheSystemOptions
•Administratorshaveunrestrictedaccesstoallsettings.Theadministratorcanadd,modifyandremoveotherusers.
Note
NotethatwhentheoptionEncrypted&unencryptedisselected,thewebserverwillencryptthepassword.Thisisthedefault
optionforanewunitoraunitresettofactorydefaultsettings.
UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare
viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed
tologinagainandbeconguredtousethisfunctionality.
UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.
SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.
DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.
ONVIF
ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,
andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperability
betweendifferentvendorproducts,increasedexibility ,reducedcostandfuture-proofsystems.
BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication
withtheproduct.Formoreinformationseewww.onvif.org
IPAddressFilter
IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare
allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.
Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).
43
Page 44

AXISQ6128-EPTZNetworkCamera
SystemOptions
HTTPS
HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.
HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby
HTTPSisconsideredadequateformostcommercialexchanges.
TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)login.
TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage
certicates.SeeCerticatesonpage45.
ToenableHTTPSontheAxisproduct:
1.GotoSystemOptions>Security>HTTPS
2.SelectanHTTPScerticatefromthelistofinstalledcerticates.
3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.
4.SettheHTTPSConnectionPolicyforthedifferentusergroups.
5.ClickSavetoenablethesettings.
ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol
andhttp://fortheHTTPprotocol.
TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.
IEEE802.1X
IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication
server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.
InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS
(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).
Youneed:
•aCAcerticatetoauthenticatetheauthenticationserver.
•aCA-signedclientcerticatetoauthenticatetheAxisproduct.
Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeCerticatesonpage45.ManyCAcerticates
arepreinstalled.
ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:
1.GotoSystemOptions>Security>IEEE802.1X.
2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.
3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.
4.ChecktheboxtoenableIEEE802.1XandclickSave.
Note
Forauthenticationtoworkproperly ,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP
server.SeeDate&Timeonpage45.
44
Page 45

AXISQ6128-EPTZNetworkCamera
SystemOptions
Certicates
Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network
protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates
canbeusedwiththeAxisproduct:
Server/Clientcerticates-ToauthenticatetheAxisproduct.
CAcerticates-Toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis
connectedtoanIEEE802.1Xprotectednetwork.
Note
Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled
CAcerticatesthathavebeendeletedwillbereinstalled.
AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited
protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.
Toinstallaself-signedcerticate:
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickCreateself-signedcerticateandprovidetherequestedinformation.
TocreateandinstallaCA-signedcerticate:
1.Createaself-signedcerticateasdescribedabove.
2.GotoSetup>SystemOptions>Security>Certicates.
3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.
4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.
5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.
Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate
andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.
TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickInstallcerticateanduploadthecerticate.
Date&Time
TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.
CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see
below).
Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:
•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.
•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage48.
IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage48.
•Setmanually–Allowsyoutomanuallysetdateandtime.
45
Page 46

AXISQ6128-EPTZNetworkCamera
SystemOptions
IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.
TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe
predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp
timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.
Network
BasicTCP/IPSettings
TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion
mustalwaysbeenabled.
IPv4AddressConguration
Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
conguredunderSystemOptions>Network>TCP/IP>Basic.
DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis
thenpossibletoaccesstheAxisproductbyname(hostname).
forinformationonhowtocreatecustomdateand
IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(seepage55)andthenperformtheinstallationagain.
TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.
IPv6AddressConguration
IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter .
ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.
ARP/Ping
Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage46.
TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP
addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional
twominutes.
Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.
Pingingtheproductisstillpossiblewhentheserviceisdisabled.
AssignIPAddressUsingARP/Ping
Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.
1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.
2.Locatetheserialnumber(S/N)ontheproductlabel.
3.Openacommandpromptandenterthefollowingcommands:
Linux/Unixsyntax
arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress>
46
Page 47

AXISQ6128-EPTZNetworkCamera
SystemOptions
Linux/Unixexample
arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125
Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>
Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125
4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.
5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.
6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.
ForothermethodsofassigningtheIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxisSupport
webatwww .axis.com/techsup
Note
•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.
•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect
Runasadministrator.
•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.
AXISVideoHostingSystem(AVHS)
AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom
anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting
TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice
isenabledbydefault.Todisable,cleartheEnableAVHSbox.
One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage7)forabout3secondsto
connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto
theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect
fromtheAVHSservice.
Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe
one-clickinstallation.
AXISInternetDynamicDNSService
AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net
ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.
Note
AXISInternetDynamicDNSServicerequiresIPv4.
47
Page 48

AXISQ6128-EPTZNetworkCamera
SystemOptions
AdvancedTCP/IPSettings
DNSConguration
DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem
Options>Network>TCP/IP>Advanced.
SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:
Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe
fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.
Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris
optionalandwillbeusediftheprimaryisunavailable.
NTPConguration
NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder
SystemOptions>Network>TCP/IP>Advanced.
SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.
HostNameConguration
TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS
name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.
SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.
SelectUsethehostnametosetthehostnamemanually.
SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.
Formoreinformation,seetheonlinehelp
Link-LocalIPv4Address
Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess
theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic
orDHCP-suppliedIPaddressatthesametime.
ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.
HTTP
TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.
.
HTTPS
TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto
thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.
ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage44.
48
Page 49

AXISQ6128-EPTZNetworkCamera
SystemOptions
NATtraversal(portmapping)forIPv4
Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).
UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side
ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto
theproduct.
NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.
Note
•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP
•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,
Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.
TM
.
Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP
NotethatUPnP
UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris
found,thedefaultrouterisselected.
AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe
porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.
Note
•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot
•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.
•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.
FTP
TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled
underSystemOptions>Network>TCP/IP>Advanced.
Note
RTSP
TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe
changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.
TM
mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).
supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.
ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.
TM
.
Note
H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.
SOCKS
SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother
sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and
notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).
SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp
.
49
Page 50

AXISQ6128-EPTZNetworkCamera
SystemOptions
QoS(QualityofService)
QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork
prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.
TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the
Axisproductcanmarkdifferenttypesoftrafc.
SNMP
TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.
AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specic,hardware-related
issuesthatmayneedadministrativeattention.FormoreinformationaboutAXISVideoMIBandtodownloadMIBles,goto
www.axis.com/techsup
ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.
Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.
TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable
trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.
Note
IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.
TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat
shouldreceivethemessage.
Thefollowingtrapsareavailable:
•Coldstart
•Warmstart
•Linkup
•Authenticationfailed
Note
AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecictraps.
SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.
TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage44.ToenableSNMPv3,checktheboxandprovidetheinitialuser
password.
Note
Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettingsonpage55.
TM
UPnP
TheAxisproductincludessupportforUPnP
systemsandclientsthatsupportthisprotocol.
TM
UPnP
canbedisabledunderSystemOptions>Network>UPnP
TM
TM
.UPnP
isenabledbydefaultandtheproductisautomaticallydetectedbyoperating
50
Page 51

AXISQ6128-EPTZNetworkCamera
SystemOptions
RTP/H.264
TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.
TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only
certainIPaddressesandportnumbersshouldbeused.
SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.
Bonjour
TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.
BonjourcanbedisabledunderSystemOptions>Network>Bonjour.
Storage
SDCard
NO
TICE
NO NO
TICE TICE
Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.
Note
ForSDcardrecommendationsseewww.axis.com
TheAxisproductsupportsSD/SDHC/SDXCcards.
ThefollowingSDcardlesystemsaresupported:
•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess
datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.
•vFAT—supportedbymostoperatingsystemsforpersonalcomputers.
TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.
Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly
availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.
Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.
Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.
MountandUnmountSDCard
NO
TICE
NO NO
TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.
TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual
mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.
TounmounttheSDcard:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCard.
3.ClickUnmount.
51
Page 52

AXISQ6128-EPTZNetworkCamera
SystemOptions
4.Thecardcannowberemoved.
FormatSDCard
NO
TICE
NO NO
TICE TICE
FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.
TheAxisproductcanbeconguredtoautomaticallyformatSDcardsthatareinsertedintotheproduct.Ifautoformatisenabledand
anSDcardisinserted,theproductwillcheckiftheSDcardhastheext4lesystem.Ifthecardhasadifferentlesystem,the
cardwillautomaticallybeformattedtoext4.
Important
Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted
intotheAxisproduct.
Toenableautomaticformatting,followthesesteps:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCard.
3.UnderGeneralSettings,selectAutoformatto.
4.ClickOKtosavesettings.
AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe
SDcard,followthesesteps:
1.InserttheSDcardintheSDcardslot.
2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
3.ClickSDCard.
4.ClickFormatandselectthedesiredlesystem.
5.ClickOKtostartformattingthecard.
EncryptSDCardData
Topreventunauthorizedindividualsandsystemstoaccessrecordedvideo,theSDcardcontentcanbeencrypted.Encryptioncanonly
beenabledwhenthecardisunmounted.Afterenablingencryption,theSDcardmustbeformattedsothatnounencrypteddata
remainonthecard.Thecardmustalsobemountedbeforeitcanbeused.
Note
Ifautoformatisenabled,thecardwillbeformattedandmountedautomaticallywhenencryptionisenabled.Theformatand
mountstepsbelowshouldthenbeskipped.
ToencrypttheSDcardcontent:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCardtoopenStorageManagement.
3.IftheSDcardismounted,clickUnmounttounmountthecard.
4.ClickEncrypt.
5.SelectEnableSDcardencryptionandenterapassphrase.
6.BackinStorageManagement,clickFormattoformattheSDcard.
52
Page 53

AXISQ6128-EPTZNetworkCamera
SystemOptions
7.ClickMounttomounttheSDcard.
Itispossibletochangethepassphrasewithoutreformattingthecard.OpenStorageManagement,clickEncryptandentertheold
andnewpassphrases.Thepassphrasecanonlybechangedwhenthecardismounted.Ongoingrecordingswillnotbeaffectedif
thepassphraseischanged.
Todisableencryption,unmounttheSDcardandfollowthestepsabovebutcleartheEnableSDcardencryptionoption.Thecard
mustbeformattedandmountedwhenencryptionhasbeendisabled.
NetworkShare
NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor
recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto
www.axis.com/products/axis-camera-companion/support-and-documentation
Note
ForNASrecommendationsseewww.axis.com
Toaddanetworkshare:
1.GotoSystemOptions>Storage.
2.ClickNetworkShare.
3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.
4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.
5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.
6.ClickConnect.
ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.
Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.
Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.
Maintenance
TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.
ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.
Note
ArestartclearsallentriesintheServerReport.
ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:
•thebootprotocol(DHCPorstatic)
•thestaticIPaddress
•thedefaultrouter
•thesubnetmask
•thesystemtime
•theIEEE802.1Xsettings
53
Page 54

AXISQ6128-EPTZNetworkCamera
SystemOptions
•uploadedapplicationsarekeptbutmustberestarted
ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage55.
Totesttheproduct’sPTZmechanics,clickTestunderPTZStatus.
Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage56.
Support
SupportOverview
TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.
SeealsoTroubleshootingonpage56.
SystemOverview
TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat
canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.
Logs&Reports
TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.
SystemLog-Providesinformationaboutsystemevents.
AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe
product(seebelow).
ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.
Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport
textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’sLive
View.Theserverreport.zipleshouldalwaysbeincludedwhencontactingsupport.
ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.
ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.
CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.
Advanced
Scripting
Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.
NO
TICE
NO NO
TICE TICE
ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.
Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.
54
Page 55

AXISQ6128-EPTZNetworkCamera
SystemOptions
ToopentheScriptEditor ,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage55.
Formoreinformation,seewww.axis.com/developer
FileUpload
Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go
toSystemOptions>Advanced>FileUpload.
Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe
selectedusergroup(viewer,operatororadministrator)fortheuploadedle.
PlainCong
PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom
thispage.
ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.
ResettoFactoryDefaultSettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP
address,tothefactorydefaultvalues.
Note
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonwww.axis.com/techsup
Toresettheproducttothefactorydefaultsettings:
1.Pressandholdthecontrolbuttonandthepowerbutton.SeeHardwareOverviewonpage7.
2.Releasethepowerbuttonbutcontinuetoholddownthecontrolbuttonfor15–30secondsuntilthestatusLEDindicator
ashesamber.
3.Releasethecontrolbutton.
4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserverisavailableon
thenetwork,thedefaultIPaddressis192.168.0.90
5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepasswordandaccessthevideostream.
Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenanceand
clickDefault.
55
Page 56

AXISQ6128-EPTZNetworkCamera
Troubleshooting
Troubleshooting
ChecktheFirmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.
UpgradetheFirmware
Important
•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe
newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe
upgrade,wait10minutesevenifyoususpecttheupgradehasfailed.
•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading
thermware.
Toupgradetheproduct’srmware:
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeatwww.axis.com/techsup
2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.
3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.
4.ClickUpgrade.
5.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.
AXISCameraManagementcanbeusedformultipleupgrades.Seewww .axis.comformoreinformation.
Symptoms,PossibleCausesandRemedialActions
ProblemssettingtheIPaddress
WhenusingARP/Ping
Theproductislocatedona
differentsubnet
Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
UsingARP/Pingonpage46.
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.
56
Page 57

AXISQ6128-EPTZNetworkCamera
Troubleshooting
TheIPaddressisbeingused
byanotherdevice
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.
Theproductcannotbeaccessedfromabrowser
Cannotlogin
TheIPaddresshasbeen
changedbyDHCP
Certicateerrorwhenusing
IEEE802.1X
DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeResettoFactoryDefaultSettingsonpage55.
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign
anIPAddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup.
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe
synchronizedwithanNTPserver .SeeDate&Timeonpage45.
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
Theproductisaccessiblelocallybutnotexternally
RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal
Firewallprotection
Defaultroutersrequired
ProblemswithstreamingH.264
ProblemswithAXISMedia
Control(InternetExplorer
only)
NoH.264displayedinthe
client
MulticastH.264only
accessiblebylocalclients
NomulticastH.264
displayedintheclient
featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4onpage49.TheroutermustsupportUPnP
ChecktheInternetrewallwithyournetworkadministrator.
CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>
Basic.
ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC
ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage13.
IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.
CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
TM
.
57
Page 58

AXISQ6128-EPTZNetworkCamera
Troubleshooting
PoorrenderingofH.264
images
Colorsaturationisdifferent
inH.264andMotionJPEG
Lowerframeratethan
expected
Productdoesnotstartup
ProductdoesnotstartupIftheproductdoesnotstartupkeepthenetworkcableconnectedandre-insertthepowercable
Videoandimageproblems,general
Blackimagewithtext
indicatinginadequatepower
supply
Imageunsatisfactory
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.
SeePerformanceConsiderationsonpage62.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly
keyframes.
Lowertheimageresolution.
tothemidspan.
Checkcablesandrestartpowersourcingequipment.
CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup>
Video>CameraSettings.
MotionDetectiontriggersunexpectedly
Changesinluminance
Storageanddiskmanagementproblems
Storagedisruption
Videocannotberecorded
SDcardcannotbemountedReformattheSDcardandthenclickMount.
Productdoesnotfunctionincoldenvironment
ArcticTemperatureControl*/
TemperatureControl
*ArcticTemperatureControlvalidforspecicproductsonly
Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare
suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity
settingtoavoidproblemswithluminance.
Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother
readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder
SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto
re-mountthestoragedevice.
Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage35.
CheckthattheSDcardisnotwriteprotected(thatis,readonly).
NO
TICE
NO NO
TICE TICE
Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.
Duringstartupinacoldenvironment,functioninthemechanicalpartsissuspendeduntilthey
aresufcientlyheated.
58
Page 59

AXISQ6128-EPTZNetworkCamera
Troubleshooting
Productmovestooslow
HightorquemodePositioningerrorsmayoccurduetounforeseenphysicalobstaclessuchasiceorheavyvibrations.In
TextoverlayaboutPTZerrors
TextoverlayaboutPTZerrors
"Notenoughpowerforboth
cameraandpantiltmotors"
suchcasestheproductwillswitchtoahightorquemodeandcorrectthepositionwithmorepower
atlowerspeed.Theproductwillautomaticallyreturntonormaldrivemodeafterthecorrectionis
complete.Theswitchbetweennormalandhightorquemodeisloggedinthesystemlog.
Incasethepan/tiltdrivecomponentsorthecameracomponentsexperienceaproblemthatcannot
automaticallybecorrected,thistextoverlaywillappearandthePTZStatusinSystemOptions
>Maintenancewillbesetaccordingly.Theproblemmaybecausedbyphysicalblockingofthe
mechanics,heavyvibrations,mechanicalwearorothermalfunction.Insomecasestheproblem
mightbetemporaryandcanberesolvedinthenextmovementorafterpressingtheTestbutton
underSystemOptions>Maintenance>PTZStatus.
Thecameradoesnotgetenoughpowerforboththecameraandthemotorsafternegotiatingwith
thePowerSourcingEquipment(PSE),forexampleaninjectorormidspan.
PleaserestartthePSEbyunpluggingthemainsadapterand/orrestartthecamera.
59
Page 60

AXISQ6128-EPTZNetworkCamera
TechnicalSpecifications
TechnicalSpecifications
Models
Camera
Imagesensor
Lens3.9–46.8mm,F1.8–2.0
DayandnightAutomaticallyremovableinfrared-cutlter
Minimum
illumination
Shuttertime
Pan/Tilt/ZoomPan:360°endless,0.05°–700°/s
Video
Video
compression
Resolutions3840x2160UltraHD4Kto640x360
Framerate
Video
streaming
Imagesettings
AXISQ6128-E50Hz
AXISQ6128-E60Hz
1/2.3”ProgressivescanCMOS
Horizontalangleofview:70.7˚–6.2˚
Verticalangleofview:43.5˚–3.5˚
Autofocus,auto-iris
Color:0.45luxat30IRE,F1.8
B/W:0.03luxat30IRE,F1.8
1/10000sto1s
Tilt:+20to-90°,0.05°–500°/s
Zoom:12xOptical,12xDigital,Total144xzoom
Nadirip,256presetpositions,Tourrecording,Guardtour,Controlqueue,On-screendirectionalindicator,
Setnewpan0°,Adjustablezoomspeed,SpeedDry
H.264(MPEG-4Part10/AVC)Baseline,MainandHighProles
MotionJPEG
Upto50/60fps(50/60Hz)@1080p
Upto25/30fps(50/60Hz)@4K
Multiple,individuallycongurablestreamsinH.264andMotionJPEG
Controllableframerateandbandwidth
VBR/MBRH.264
Compression,Color,Brightness,Sharpness,Whitebalance,Exposurecontrol,Exposurezones,Rotation,Backlight
compensation,Finetuningofbehavioratlowlight,ElectronicImageStabilization(EIS),Defogging,Manualshutter
time,Textandimageoverlay,ImagefreezeonPTZ
Highlightcompensation
24individual3Dprivacymasks
Network
SecurityPasswordprotection,IPaddressltering,HTTPS
Supported
protocols
Systemintegration
Application
Programming
Interface
Analytics
authentication,Useraccesslog,CentralizedCerticateManagement
IPv4/v6,HTTP,HTTPS
(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,SFTP,TCP,UDP,IGMP,RTCP ,ICMP,DHCP,ARP ,SOCKS,SSH,NTCIP
OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplicationPlatform;specications
atwww.axis.com
AXISVideoHostingSystem(AVHS)withOne-ClickConnection
ONVIFProleS,specicationatwww.onvif.org
Videomotiondetection,ActiveGatekeeper
SupportforAXISCameraApplicationPlatformenablinginstallationofthird-partyapplications,see
www.axis.com/acap
a
,SSL/TLS
a
,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,UPnP
a
encryption,IEEE802.1X
60
a
networkaccesscontrol,Digest
TM
,SNMPv1/v2c/v3
Page 61

AXISQ6128-EPTZNetworkCamera
TechnicalSpecifications
Eventtriggers
Eventactions
Data
streaming
Built-in
installation
aids
General
Casing
Memory
Power
Connectors
Edgestorage
Operating
conditions
Storage
conditions
Approvals
Dimensions
Weight
Included
accessories
Optional
accessories
Detectors:LiveStreamAccessed,MotionDetection,ShockDetection
Hardware:Network,Temperature
InputSignal:ManualTrigger,VirtualInputs
PTZ:Autotracking,Error,Moving,PresetReached,Ready
Storage:Disruption,Recording
System:SystemReady
Time:Recurrence,UseSchedule
Overlaytext
Recordvideo
FileuploadviaFTP,SFTP,HTTP,HTTPS,andemail
Noticationviaemail,HTTP,HTTPS,andTCP
PTZpreset,guardtour,videorecordingtoedgestorage,autotracking,day/nightmode
Pre-andpost-alarmvideobuffering
Eventdata
Pixelcounter
IK08,IP66-andNEMA4X-ratedmetalcasing(aluminum),Polycarbonate(PC)cleardomewithSharpdome
technology
1GBRAM,256MBFlash
AxisHighPoEmidspan1–port:100–240VAC,max74W
Cameraconsumption:typical14W,max51W
AxisPoE+midspan1–port:100–240VAC,max37W
IEEE802.3atType2Class4
Cameraconsumption:typical14W,max25W
RJ4510BASE-T/100BASE-TX/1000BASE-T
RJ45Push-pullConnector(IP67)
SupportforSD/SDHC/SDXCcard
Supportforrecordingtodedicatednetwork-attachedstorage(NAS)
ForSDcardandNASrecommendationsseewww.axis.com
With30Wmidspan:-20°Cto50°C(4°Fto122°F)
With60Wmidspan:-50°Cto50°C(-58°Fto122°F)
ArcticTemperatureControl:Start-upaslowas-40°C(-40°F)
Humidity10–100%RH(condensing)
-40°Cto70°C(-40°Fto158°F)
EN55022ClassA,EN61000-3-2,EN61000-3-3,EN61000-6-1,EN61000-6-2,EN55024,EN50121-4,
IEC62236-4,FCCPart15SubpartBClassA,ICES-003ClassA,VCCIClassA,C-tickAS/NZSCISPR22ClassA,
KCCKN22ClassA,KN24,IEC/EN/UL60950-1,IEC/EN/UL60950-22,IEC/EN62262IK08,IEC/EN60529IP66,
NEMA250Type4X,IEC60068-2-1,IEC60068-2-2,IEC60068-2-78,IEC60068-2-14,IEC60068-2-6,
IEC60068-2-27,ISO4892-2
Midspan:EN60950-1,GS,UL,cUL,CE,FCC,VCCI,CB,KCC,UL-AR
Withmountinghook:274x165x165mm(1013/16x61/2x61/2in)
Withoutmountinghook:256x165x165mm(101/16x61/2x61/2in)
3.0kg(6.5lb)
IP66-ratedRJ45connectorkit,HighPoEMidspan1-port,InstallationGuide,Windowsdecoder1-userlicense
AXIST91/T94mountingaccessories,AxisHighPoEmidspans
Formoreaccessories,seewww.axis.com
61
Page 62

AXISQ6128-EPTZNetworkCamera
TechnicalSpecifications
Video
management
software
Languages
Warranty
a.ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSLToolkit.(www.openssl.org),and
cryptographicsoftwarewrittenbyEricYoung(eay@cryptsoft.com).
Moreinformationisavailableatwww.axis.com
AXISCameraCompanion,AXISCameraStation,VideomanagementsoftwarefromAxis’ApplicationDevelopment
Partnersavailableonwww.axis.com/techsup/software
English,German,French,Spanish,Italian,Russian,SimpliedChinese,Japanese,Korean,Portuguese,Traditional
Chinese
Axis3-yearwarrantyandAXISExtendedWarrantyoption,seewww.axis.com/warranty
PerformanceConsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thiswillalsoaffecttheframerate.
Thefollowingfactorsareamongthemostimportanttoconsider:
•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.
•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand
bandwidth.
•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.
•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
62
Page 63

UserManualVer.M1.7
AXISQ6128-EPTZNetworkCamera
©AxisCommunicationsAB,2015
Date:November2015
PartNo.1506951