Axis Q6124-E Service Manual

AXISQ6124-EPTZNetworkCamera

UserManual

AXISQ6124-EPTZNetworkCamera

TableofContents

Productoverview...........................................3

Howtoaccesstheproduct....................................4

Howtoaccesstheproductfromabrowser...........................4

Aboutsecurepasswords..........................................4

Setup.....................................................6

Abouttheproduct'sbuilt-inhelp...................................6

Imagequality...................................................6

Overlays.......................................................10

PTZ(PanTiltZoom)..............................................11

Streamingandstorage...........................................12

Events........................................................13

Applications....................................................15

Troubleshooting............................................17

Howtoresettofactorydefaultsettings.............................17

Howtocheckthecurrentrmware.................................17

Howtoupgradethermware.....................................17

Technicalissues,cluesandsolutions................................18

Performanceconsiderations.......................................19

Specications..............................................20

LEDindicators..................................................20

SDcardslot....................................................20

Buttons.......................................................20

Connectors....................................................20

2

AXISQ6124-EPTZNetworkCamera

Productoverview

Productoverview

1

Hookforsafetywire

2

Networkconnector

3

Unitholder(3x)

4

Groundscrew

5

Partnumber(P/N)&Serialnumber(S/N)

6

Controlbutton

7

StatusLEDindicator

8

Powerbutton

9

SDcardslot

3

AXISQ6124-EPTZNetworkCamera

Howtoaccesstheproduct

Howtoaccesstheproduct

AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support

Theproductcanbeusedwiththefollowingbrowsers:

•Chrome

•Chrome

•Chrome

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support

TM

(recommended),Firefox

TM

(recommended)orSafari

TM

orFirefox

®

withotheroperatingsystems.

Howtoaccesstheproductfromabrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.

®

,Edge

®

®

,orOpera

withOSX

®

withWindows

®

®

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebataxis.com/support

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.

4.Theproduct’sliveviewpageopensinyourbrowser.

Aboutsecurepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdevice,setupasecureand
encryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforthedataandservices.Axisdevicesdonotimposeapasswordpolicyastheymaybe
usedinvarioustypesofinstallations.Toprotectyourdatawerecommendthatyou:

•Changethedefaultpasswordthatcomeswiththedevices.

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

•Don’texposethepassword.

•Changepasswordatarecurringinterval,atleastonceayear.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernamerootcannotbedeleted.Ifthepasswordforrootislost,thedevicemustberesetto
thefactorydefaultsettings.

1.Makesuretofollowtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage4.

2.Typeapasswordandthenretypeittoconrmthespelling.

4

AXISQ6124-EPTZNetworkCamera

Howtoaccesstheproduct

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

5

AXISQ6124-EPTZNetworkCamera

Setup

Setup

Abouttheproduct'sbuilt-inhelp

Youcanaccessthebuilt-inhelpthroughyourproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.

Imagequality

Howtoincreaseimagequalityinrainyweatherwithspeeddry

Thespeeddryfunctionhelpstoprovidesharpimagesinrainyweather .Itcanalsosimplifydomecleaning,allowingformore
efcientmethodssuchashighpressurecleaning.Withthespeeddryfunctionactivated,thedomevibratesathighspeed.It
breaksthesurfacetensionofthewaterandremovesthedrips.

Snapshotfromacamera’sliveviewbeforeandafterspeeddryhasbeenactivated.

1.GotoSettings>Image.

2.Turnonspeeddry.

Howtohandlesceneswithstrongbacklight

UseWDRtomakebothdarkandbrightareasoftheimagevisible.

1.GotoSettings>Image.

2.TurnonWDRunderWidedynamicrange.

6

AXISQ6124-EPTZNetworkCamera

Setup

ImagewithoutWDR.

ImagewithWDR.

Note

IfyouuseWDR,youmayexperiencesomeWDRartifactsintheimage.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr

Howtohidepartsoftheimagewithprivacymasks

Ifyouwanttohidepartsoftheimageduetoprivacyreasons,useoneorseveralprivacymasks.

Whatisaprivacymask?

Aprivacymaskisauser-denedareathatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymasksappearasblocks
ofsolidcolorandareappliedonthevideostream.

Privacymasksarepresentonallsnapshots,recordedvideo,andrequestedstreams.TheycannotbebypassedthroughtheVAPIX®
applicationprogramminginterface(API).

Important

Ifyouaddmultipleprivacymasks,thismayaffecttheproduct’sperformance.

Howtocreateaprivacymask

Tocreateoreditaprivacymask,gotoSettings>Privacymask.

Howtoreducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Makesurethattheexposuremodeisautomatic.

7