Axis Q6044-E User Manual

USERMANUAL

AXISQ6044-EPTZDomeNetworkCamera

Aboutthisdocument

ThismanualisintendedforadministratorsandusersofAXISQ6044-E
PTZDomeNetworkCamera,andisapplicabletormware5.55and
later.Itincludesinstructionsforusingandmanagingtheproducton
yournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordevelopingshellscriptsandapplications.
LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,
asrequired.Seealsotheproduct’sonlinehelp,availableviathe
web-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedathttp://www.axis.com/patent.htmandoneor
moreadditionalpatentsorpendingpatentapplicationsintheUSand
othercountries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.apple.com/apsl).Thesourcecodeisavailable
fromhttp://developer.apple.com/darwin/projects/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

TM

ImplementersCorporation.

TM

isa

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC),onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafety,onpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.

SeeDisposalandRecycling,onpage2.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformation,onpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceat
hisownexpense.

Canada

ThisClassAdigitalapparatuscomplieswithCanadianICES-003.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Notice!ThisisaClassA
product.InadomesticenvironmentthisproductmaycauseRF
interference,inwhichcasetheusermayberequiredtotakeadequate
measures.

Thisproductfulllstherequirementsforemissionsandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.

Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Notice!Thisisa
ClassAproduct.InadomesticenvironmentthisproductmaycauseRF
interference,inwhichcasetheusermayberequiredtotakeadequate
measures.

Japan

この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。こ
の場合には使用者が適切な対策を講ずるよう要求されるこ
とがあります。

Korea

이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.

Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocalrawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EU
ontherestrictionoftheuseofcertainhazardoussubstancesin
electricalandelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden

Tel:[phone]
Fax:[phone]

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ6044-EPTZDomeNetworkCamera

TableofContents

HardwareOverview..........................................6

ConnectorsandButtons..........................................6

LEDIndicators..................................................7

MidspanLEDIndicators..........................................7

AccessingtheProduct.......................................8

AccessfromaBrowser...........................................8

AccessfromtheInternet..........................................9

SettheRootPassword...........................................9

TheLiveViewPage..............................................10

MediaStreams.............................................13

HowtoStreamH.264............................................13

MJPEG........................................................13

AXISMediaControl(AMC)........................................13

AlternativeMethodsofAccessingtheVideoStream....................14

SettingUptheProduct......................................16

BasicSetup....................................................16

Video.....................................................17

VideoStream...................................................17

StreamProles.................................................18

CameraSettings................................................19

Overlay........................................................20

PrivacyMask...................................................21

LiveViewCong............................................23

PTZ(PanTiltZoom).........................................25

PresetPositions.................................................25

Autotracking...................................................26

Gatekeeper....................................................27

GuardTour.....................................................27

OSDIZones....................................................28

Advanced......................................................28

ControlQueue..................................................29

Detectors..................................................30

ShockDetection................................................30

MotionDetection...............................................30

Applications...............................................32

ApplicationLicenses.............................................32

InstallApplication...............................................32

ApplicationConsiderations........................................32

Events....................................................34

SettingUpanActionRule........................................35

Recipients.....................................................36

Schedules......................................................37

Recurrences....................................................38

Recordings.................................................39

RecordingList..................................................39

ContinuousRecording............................................39

Languages.................................................40

SystemOptions.............................................41

Security.......................................................41

Date&Time....................................................43

Network.......................................................43

Storage.......................................................48

Maintenance...................................................50

Support.......................................................50

Advanced......................................................51

ResettoFactoryDefaultSettings...................................51

Troubleshooting............................................53

CheckingtheFirmware...........................................53

UpgradingtheFirmware..........................................53

Symptoms,PossibleCausesandRemedialActions.....................54

TechnicalSpecications......................................57

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AXISQ6044-EPTZDomeNetworkCamera

TableofContents

PerformanceConsiderations.......................................59

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AXISQ6044-EPTZDomeNetworkCamera

1

2

3

4

5

6

7

HardwareOverview

HardwareOverview

1

Networkconnector(HighPoE)

2

Partnumber(P/N)&Serialnumber(S/N)

3

Heater

4

Powerbutton

5

SDcardslot

6

StatusLEDindicator

7

Controlbutton

ConnectorsandButtons

Fortechnicalspecications,seepage57.

NetworkConnector

RJ45Push-pullConnector(IP66).SupportsHighPoweroverEthernet(HighPoE).Usethesuppliedmidspan.

6

AXISQ6044-EPTZDomeNetworkCamera

HardwareOverview

NOTICE

NOTICE NOTICE

•Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothemidspanshall
beshielded(STP)andintendedfortheirspecicuse.Makesurethatthemidspanisproperlygrounded.Forinformation
aboutregulatoryrequirements,seeRegulatoryInformation,onpage2.

•TocomplywiththeIP66-rateddesignofthecameraandmaintaintheIP66protection,thesuppliedRJ45Push-pull
Connector(IP66)shallbeused.Alternatively,usetheRJ45IP66-ratedcablewithpremountedconnectorwhichisavailable
fromyourAxisreseller.Donotremovetheplasticnetworkconnectorshieldfromthecamera.

SDCardSlot

AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalSpecications.

NOTICE

NOTICE NOTICE

Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclickUnmount.

ControlButton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage51.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage45.Toconnect,pressandholdthebuttonforabout1

seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage45.Toconnect,pressandholdthebuttonforabout3seconds.

PowerButton

Pressandholdthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.Thepowerbuttonisalsoused
withthecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage51.

LEDIndicators

LED

Status

Color

Unlit

Amber

Amber/redFlashesamber/redifnetworkconnectionisunavailableorlost.

RedFlashesredforrmwareupgradefailure.

GreenShowssteadygreenfor10secondsfornormaloperationafterrestart.

Indication

Connectionandnormaloperation

Steadyduringstartup.Flashesduringrmwareupgrade.

MidspanLEDIndicators

LED

Port

ACGreenSteadywhenACpowerinputconnected.

Color

UnlitNocameraconnected.

GreenSteadywhencameraconnected,normaloperation.

Green,ashingSlowashwhenovercurrentorshortcircuitconditionontheport.

Green,ashing

Indication

Fastashwheninputvoltageisoutofrangeorotherinternalerror.

7

AXISQ6044-EPTZDomeNetworkCamera

AccessingtheProduct

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage57.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.

AccessfromaBrowser

TM

isalsosupportedforviewingH.264streams.

1.Startabrowser(InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage9.

4.Theproduct’sLiveViewpageappearsinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

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AXISQ6044-EPTZDomeNetworkCamera

AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4,onpage46.SeealsoAXISInternetDynamicDNSService
atwww.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichappearswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage41.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage51.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

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AXISQ6044-EPTZDomeNetworkCamera

AccessingtheProduct

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage18.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebutton,seeManualTrigger,onpage10.

ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour
computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.
EnablethisbuttonfromLiveViewCong>ActionButtons.

Thefansareactivatedautomatically.Pressthisbuttontomanuallyactivatetheproduct’sfans.Toenablethefan
button,gotoLiveViewCong>ActionButtons.andselectShowfanbutton.

Activatetheproduct’sheaterwiththisbutton.EnablethisbuttonfromLiveViewCong>ActionButtons.

EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.ReadmoreabouttheGatekeeper
onpage27.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,see.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewLayout.

2.UnderActionButtons,selectShowmanualtriggerbutton.

10

AXISQ6044-EPTZDomeNetworkCamera

AccessingtheProduct

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage13formore
information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage29.

Selectarecordedtourandclick toplayapreviouslyrecordedtourandclick tostop.See
TourRecording,onpage28.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions,
onpage25.

ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See
Autotracking,onpage26.

11

AXISQ6044-EPTZDomeNetworkCamera

AccessingtheProduct

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthe
cameraviewtothatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthe

focusbarwilldisabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclicking
theCtrlpanelbutton(seeabove).

Irisbar–Clickonapositionontheirisbartochangethedegreetowhichtheirisisopened.Thiswilldisablethe
product’sautoiris.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).

Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.
Tomakeasavedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage29.

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AXISQ6044-EPTZDomeNetworkCamera

MediaStreams

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestreamproles.
Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

RTPoverRTSP

RTPoverRTSPoverHTTP

MulticastRTP

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeimagesaredropped.

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeimagesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

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AXISQ6044-EPTZDomeNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

14

AXISQ6044-EPTZDomeNetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.

15

AXISQ6044-EPTZDomeNetworkCamera

SettingUptheProduct

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage41.

2.TCP/IP.Seepage43.

3.Date&Time.Seepage43.

4.VideoStream.Seepage17.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

16

AXISQ6044-EPTZDomeNetworkCamera

Video

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage17.

•Streamproles.Seepage18.

•Camerasettings.Seepage19.

•Overlayimage.Seepage20.

•Privacymask.Seepage21.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo>VideoStream:

•Image.Seepage18.

•H.264.Seepage18.

•MJPEG.Seepage18.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

•Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle

intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight
eldsandclickApply.

•TheLiveViewpageinInternetExplorerinWindows.Right-clickintheimageandselectPixelcounter.Usethemouse

tomoveandresizetherectangle.

17

AXISQ6044-EPTZDomeNetworkCamera

Video

Image

ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Rotateimage.Ifrequired,theimagecanberotated.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlay,onpage20.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.

TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportstwoH.264proles.TheMainproleprovideshighercompressionthantheBaselineprolewiththesame
videoquality,butrequiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariableBitRate(VBR)orConstantBitRate(CBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.CBRallowsyoutoseta
xedTargetbitratethatconsumesapredictableamountofbandwidth.Asthebitratewouldusuallyneedtoincreaseforincreased
imageactivity,butinthiscasecannot,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,itis
possibletoprioritizeeitherframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequally
affected.Youmustsaveyoursettingsbeforetheycantakeeffect.

Thecurrentbitratecanbesettoappearastextoverlay.Todothis,selecttheIncludetextcheckboxoptionunderOverlay
Settingsandenterthemodier#bintheeld.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:

•Whensettinguprecordingusingactionrules.See.

•Whensettingupcontinuousrecording.SeeContinuousRecording,onpage39.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

18

AXISQ6044-EPTZDomeNetworkCamera

Video

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

CameraSettings

TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa
blackandwhiteimage.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

WhiteBalance

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

.

WideDynamicRange

Widedynamicrangecanimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddarkareasintheimage.
EnableWDRinintensebacklightconditions.ThedifferentWDRsettingsadjustforvariousamountsofcontrastintheimage.Usea
higherWDRnumberforahighercontrast.DisableWDRinlowlightconditionsforoptimalexposure.

ExposureSettings

Exposurecontrol-Thesesettingsisusedtoadapttotheamountoflightused.Automaticisthedefaultsettinganditcanbe
usedinmostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.UseManualifyouhavespecial
requirementsfortheexposuresettingandwishtolockit.Selectthedesiredexposuretimefromthedrop-downlist.

Maxexposuretime-Selectthemaximumexposuretimefromthedrop-downlist.Increasingtheexposuretimewillimprove
imagequality,butdecreasetheframerate.Theremayalsobeanincreaseinmotionblur.CheckingAllowslowshutterdecreases
theshutterspeedinlowlighttoimproveimagebrightness.

EnableBacklightcompensation-SelectEnableBacklightcompensationifabrightspotoflight,forexamplealightbulb,causes
otherareasintheimagetoappeartoodark.

Maxgain-Measuredindecibels(dB),gaindescribestheamountofamplicationappliedtoasignal,inthiscasethevisual
informationintheimage.Ahighlevelofamplicationmayprovideabetterimageinverylowlightsituations.Ahighgainwillalso
increasetheamountofimagenoise.

Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirement,selectapredenedarea.

IRcutlter-TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleat
night,orwhenusinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”
infraredlight.TheimageisshowninblackandwhitewhentheIRcutlterisoff.SettheIRcutltertoAutotoautomatically
switchbetweenOnandOffaccordingtothelightingconditions.

19

AXISQ6044-EPTZDomeNetworkCamera

Video

Day/Nightshiftpriority-UsetheDay/Nightshiftprioritybartodeterminewhenthecamerashiftsintoeitherdaymodeornight
mode.Bydefault,thecamerawillautomaticallychangefromdaytonightmodeatapre-denedlevelwhichcorrespondstolight
conditions.Bydraggingthebarhandletowardsthesun,thecamerawillchangetodaymodeearlierandchangetonightmodelate.

ImageSettings

Autofocusenabled-Automaticfocusingisenabledbydefault.Ifthefocuspositionischangedmanuallyusingthefocusbar,
autofocuswillbedisabledevenifenabledhere.Inthiscase,usethePTZcontrolpaneltoenableautofocus,seePTZControls,onpage

11.Ifrequired,thefocuscontrolcanbedisabledunderPTZ>Advanced>Controls.

Autodefog-Theproductwilldetectfogandautomaticallylteritouttogetaclearimage.Selecttheleveloffogremovalfromthe

drop-downlist.Highimpliesthatmaximumfogremovalisappliedandoffimpliesnofogremoval.Autodefogcanbeactivated
incorrectlyinsceneswithlowcontrast,highlightlevelvariationsorwhenautofocusisslightlyoff.Thiscanaffecttheimagequality
byforexample,increasingimagecontrast.Also,toomuchbrightnesscannegativelyimpacttheimagequalitywhendefogisactive.

Noisereduction-SettoOntoenablenoisereduction.Noisereductionmayincreasetheamountofmotionblur.

Stabilizer-Whenmonitoringenvironmentsthataresubjecttovibrations(e.g.trafccontrol),imagesmayappeartobeunsteady.

Selectthefrequency,HighorLow,thatgivesthebestimprovementinimagequality.Enablingthestabilizerwilllimitthedigital

zoom.Seetheonlinehelp

ImagefreezeonPTZ-SelectAllmovementstofreezetheimagewhilethecameraismovingduringapan,tiltorzoomoperation.
Oncethecamerareachesitsnewposition,theviewfromthatpositionisshown.Presetsfreezestheimageonlywhenthecamera
movesbetweenpresetpositions.

formoreinformation.

Overlay

Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand
conguration.Overlaysaresuperimposedoverthevideostream.

Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay
informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&

Date/TimeFormatsintheonlinehelp

Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeUsingOverlayTextinanActionRule.

Toenableoverlays:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto

theAxisproduct,seeOverlayImage.

3.Toincludedateandtime,selectIncludedateandIncludetime.

4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp

5.Denetextoverlaycharacteristicsintherelevantelds.

6.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Time,onpage43.

OverlayImage

.

.

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexamplecompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.

Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionandPan/Tilt/Zoom
movements.Tosetupadynamicmask,whichwillalwaysmaskthespeciedpartofmonitoredarea,seePrivacyMask.

20

AXISQ6044-EPTZDomeNetworkCamera

Video

Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct:

1.GotoVideo>OverlayImage.

2.ClickBrowseandbrowsetothele.

3.ClickUpload.

4.SelecttheimagetousefromtheUseoverlayimagelist.

5.ClickSave.

Todisplaytheoverlayimage:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinatesandentertheXandYcoordinates.

3.ClickSave.

Forinformationaboutsupportedimageformats,seetheonlinehelp

.

UsingOverlayTextinanActionRule

Actionrules,see,candisplayanoverlaytextwhentheruleistriggered.Thetextcanbeusedtoprovideinformationforforensic
videoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconguration.

Todisplayoverlaytextwhenanactionruleistriggered,themodier#Dshouldbeusedasdescribedbelow.Whentheruleis
triggered,#Dwillbereplacedbythetextspeciedintheactionrule.

Startbyenablingoverlaytextinthevideostream:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludetext.

3.Enterthemodier#Dand,optionally,additionaltextwhichwillbedisplayedalsowhentheactionruleisnotactive.

Createtheactionrule:

1.GotoEvents>ActionRules

2.ClickAddtocreateanewrule.

3.SelectaTriggerand,optionally,aScheduleandAdditionalconditions.Seetheonlinehelpfordetails.

4.FromtheActionslist,selectOverlayText

5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dwillbereplacedby.

6.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.

Example

Todisplaythetext“Motiondetected”whenmotionisdetected,enter#DintheIncludetexteldandenter“Motiondetected”in
theTexteldwhensettinguptheactionrule.

PrivacyMask

Aprivacymaskisanareaofsolidcolorthatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymaskscannotbe
bypassedviatheVAPIX®ApplicationProgrammingInterface(API).

ThePrivacyMaskList,Video>PrivacyMask,showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates
iftheyareenabled.

21

AXISQ6044-EPTZDomeNetworkCamera

Video

SincethePan/Tilt/Zoomcoordinatesdeneitssizeandposition,aprivacymaskisdynamicinrelationtothemonitoredarea.This
meansthatregardlessoftheangleandzoomofthelens,thesameplaceorobjectwillbehidden.Todeneatwhatmagnicationthe
maskshouldbedisplayed,zoomtothedesiredlevelandclickSetlevel.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Addingmanyprivacymasksmayaffecttheproduct’sperformance.

.

22

AXISQ6044-EPTZDomeNetworkCamera

LiveViewCong

LiveViewCong

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof
theLiveViewpage.

•StreamProle.Seepage18.

•DefaultViewerforBrowser.Seepage23.

•ViewerSettings.Seepage24.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPage,onpage10.

•UserDenedLinks.Seepage24.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts
toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand
selectsthebestavailablecombination.

23

AXISQ6044-EPTZDomeNetworkCamera

LiveViewCong

BrowserViewerDescription

WindowsInternetExplorer

Otherbrowsers

Formoreinformation,pleaseseetheonlinehelp .

AMC

QuickTime

Javaapplet

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

ServerPush

QuickTime

Javaapplet

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

H.264.

AslowerimagingalternativetoAMC(MotionJPEG).Requiresoneofthe
followinginstalledontheclient:

•JVM(J2SE)1.4.2orhigher.

•JRE(J2SE)5.0orhigher.

newimage.

Recommendedviewerforotherbrowsers(MotionJPEG).

H.264.

AslowerimagingalternativetoServerPush(MotionJPEGonly).

newimage.

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo

imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia

Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour
Axisreseller.

•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick

mode.

•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe

PTZcontrolpanel.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe

AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl
(AMC),onpage13.

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL
tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor
activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe
scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

24

AXISQ6044-EPTZDomeNetworkCamera

PTZ(PanTiltZoom)

PTZ(PanTiltZoom)

PresetPositions

Apresetpositionisapredenedviewthatcanbeusedtoquicklysteerthecameratoaspeciclocation.Presetpositionscan
beaccessedinseveralways:

•ByselectingthepresetfromthePresetpositionsdrop-downlistintheLiveViewPage.

•Whensettingupactionrules.See.

•WhensettingupGuardTour.Seepage27.

•WhensettinguptheGatekeeper.Seepage27

Toaddapresetposition:

1.GotoPTZ>PresetPositions.

2.Usethepan,tiltandzoomcontrolstosteerthecameraviewtothedesiredposition.

3.EnteradescriptivenameintheCurrentpositioneld.

4.Ifrequired,selectUsecurrentpositionasHome.

5.ClickAdd.Thecamera’sposition,irisandfocussettingsaresavedasapresetposition.

TheHomepositionisreadilyaccessiblebyclickingtheHomebuttonontheLiveViewpageandinthePresetPositionssetupwindow.

Tosetacustomizedhomeposition,selectUsecurrentpositionasHomewhenaddingapresetposition.Theuser-denedhome
positionwillhave(H)added,forexample,Entrance(H).ThedefaultHomeposition,called“Home”,willstillbeavailable.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength
oftime.EnterthelengthoftimeintheReturntohomewheninactiveeldandclickSave.Setthetimetozerotopreventthe
productfromautomaticallyreturningtotheHomeposition.

Toincludethepresetpositionnameintheoverlaytext,gotoVideo,selectIncludeoverlaytextandenterthemodier#Pintheeld.

Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp

Theproductcanbemountedinthreedifferenthorizontaldirections.ThismaycausetheviewfromPan0°tobechangedfromthe
originalview.ClickSetnewPan0°tosetthepancoordinatesystemtozerointhecurrentdirection.SetnewPan0°canbe
usefulforinstancewhenre-installingtheproductaftermaintenance.Notethat,settingPan0°willaffectallpreviouslydened
presets,guardtours,masksetc.

.

25

AXISQ6044-EPTZDomeNetworkCamera

PTZ(PanTiltZoom)

Autotracking

TheAxisproductcandetectmovementintheeldofview,forexampleamovingvehicleorperson.Ifautotrackingisenabled,the
Axisproductwillautomaticallypanandtilttofollowthemovingobject.Incasethereismuchsimultaneousmovement,theareawith
themostmovementwillbefollowed.Autotrackingcontinuesuntilthemovingobjectstopsordisappearsfromthemonitoredarea.
Movementinareasblockedbyprivacymasksandinexcludeareasdoesnottriggerautotracking.

ItisstronglyrecommendedtoenablethePTZControlQueueifautotrackingandguardtourareenabledsimultaneously.InthePTZ
ControlQueue,guardtourhaslowerprioritythanautotracking,soautotrackingwillnotbeabandonedtostartaguardtour.

Conguration

Start/StopAutotracking-ClickStarttoenableautotracking.Todisableautotracking,clickStop.

Settings-TheMovementtriggersensitivitylevelcanbesettoLow,MediumorHigh.Mediumisusuallyagoodchoice,dependingon

thesizeofthemovingobjectsandtheimagecontrast,aloworhighsensitivitymightbemoresuitable.

ExcludeAreas

Excludeareasareareaswheremovementistobeignored.

Note

Movementinanareablockedbyaprivacymaskisalwaysignored.

1.ClickAddareatocreateanexcludearea

2.Resizeandmovethearea(thebluerectangle)tothedesiredposition.

3.EnteradescriptivenameandclickSave.

Toremoveanarea,clickthenameoftheareaandclickRemove.Toenableordisableanarea,clickthenameoftheareaand
clickEnable/Disable.

MaxLimits

Thepanandtiltlimitsrestricttheareawhereautotrackingisallowed.Theareabeyondthesetlimitswillbeignored.Thismayprove
useful,forexample,toavoidtrackingbirdsinthesky.Betweenthepanstartandendlimits,autotrackingisallowedgoingclockwise.
Theillustrationsshowthedifferencebetweensettingarangefrom135°to45°(1)andarangefrom45°to135°(2).

1.SelectEnabletiltlimitandEnablepanlimitrespectivelytoenablethetiltandpanlimits.

2.EntertheTiltangleandPanlimitvalues,orclickthelinksandmovethebluehorizontalandverticalbarsinthepreview

windowuntilsatised.

3.ClickSave.

26

AXISQ6044-EPTZDomeNetworkCamera

90°-90°

-180°/180°

0°

90°-90°

-180°/180°

0°

A

B

B

A

1

2

PTZ(PanTiltZoom)

Topview

APanlimitstart
BPanlimitend

Gatekeeper

TheActiveGatekeepermonitorsanareasuchasanentrancegate.Whenmotionisdetectedinthemonitoredarea,theGatekeeper
will,dependingonconguration,steerthecameratoaselectedpresetpositionorstartautotrackingfromaselectedpresetposition.
Usingazoomed-inpresetpositioncanmakeitpossibleto,forexample,readalicenseplateoridentifyaperson.Whenmotion
isnolongerdetected,thecamerareturnstoitsHomepositionafteradenedtime.

ToenabletheGatekeeper,gotoPTZ>Gatekeeperandfollowtheonlineinstructions.

Itisalsopossibleto,forexample,recordvideoorsaveimages(takeasnapshot)whiletheGatekeeperisactive.GotoEventsandset
upanactionrulewithPTZPresetReachedorAutotrackingastrigger.

GuardTour

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor
congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

TheguardtourcapabilityinthisAxisproductalsoincludestourrecording.TourrecordingisdescribedinTourRecording,onpage28.

Toaddaguardtour:

1.GotoPTZ>GuardTourandclickAdd.

2.SelectCreateapresettourandclickOK.

3.Enteradescriptivename.

4.Specifythepauselengthbetweenruns.

5.SelectanavailablepresetpositionandclickApply.

6.SpecifytheMoveSpeed.

7.SpecifytheViewTimeinsecondsorminutes.

8.SpecifytheViewOrderorselecttheRandomvieworderoption.

9.ClickSave.

27

AXISQ6044-EPTZDomeNetworkCamera

PTZ(PanTiltZoom)

Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.

Formoreinformationseetheonlinehelp

.

TourRecording

Theguardtourfunctioninthisproductincludestourrecording,whichallowsrecordingofacustomtourusinganinputdevicesuch
asajoystick,mouse,keyboardorthroughtheVAPIX®ApplicationProgrammingInterface(API).Arecordedtourdisplaysthevideo
streamoftherecordedsequenceofPan/Tilt/Zoommovements,includingtheirvariablespeedsandlengths.

Toaddarecordedtour:

1.GotoPTZ>GuardTourandclickAdd.

2.SelectCreatearecordtourandclickOK.

3.Enteradescriptivename.

4.Specifythepauselengthbetweenruns.

5.Click

6.Whensatised,click

7.ClickOK.

Note

Onlythenameoftherecordedtourandpausebetweenrunscanbemodied.Startinganewrecordingwilloverwritethe
existingguardtour.

TherecordedtourcanbeactivatedfromtheLiveViewandGuardTourpagesorthroughevents.Formoreinformationsee

theonlinehelp

tostartrecordingthePan/Tilt/Zoommovements.

.

.

OSDIZones

On-ScreenDirectionIndicator(OSDI)zonescanbeincludedintheoverlaytext(seeOverlay,onpage20)toaidtheusertonavigate
theAxisproduct.EachOSDIzoneissetupwithcoordinatesandadescriptivename.

OSDIzonesaresetupunderPTZ>OSDIZones.TheAxisproductusesthecoordinatesofthecenteroftheviewtosetthelower
leftandupperrightzoneareas.FirstnavigatetowhereyouwouldlikethelowermostleftpointoftheOSDIzonetobelocated.
ClickGettosetthecoordinates.ProceedtowheretheupperrightpointofzoneshouldbelocatedandclickGet.Givethezonea
descriptivenameandclickOK.

ToincludethenameoftheOSDIzoneintheoverlaytext,gotoVideo<VideoStream<OverlaySettings.ChecktheInclude
textboxandenterthemodier#Lintheeld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsin

theonlinehelp

.

Advanced

Limits

Denethepan,tilt,zoomandfocuslimitsfortheAxisproduct.Movementstotheleftandright,upanddown,canberestrictedto
narrowtheareaundersurveillance.

Congurethenearfocuslimittoavoidfocusingonobjectstooclosetothecameralens.

WhenEnableE-ipisselected,asittiltsdownandcontinuestopanbackwards,theAxisproductwillautomaticallycorrecttheview
andipit180degrees.Theleftlimitmustbesetto–180degreesandtherightlimitto180degreesfore-iptowork.

28

AXISQ6044-EPTZDomeNetworkCamera

PTZ(PanTiltZoom)

Movespeedsetsthespeedofthecamera’spanandtiltmovements.Thedefaultsettingismaximumspeed.

Whenusingajoystick(oremulatingonewiththemouse)theEnableproportionalspeedsettingcanbeusedtoreducethemaximum
pan/tiltmovementspeed,i.e.thespeedthecameraviewmovesatwhenthejoystickispushedallthewayoutinanydirection.Thisis
usefulthentheviewiszoomedinonanobject.

Seetheonlinehelp

formoreinformation.

Controls

PanelShortcutCommandButtonscanbeconguredtoprovidedirectaccesstocommandsissuedviatheVAPIX®Application
ProgrammingInterface.ThebuttonswillbedisplayedinthePTZcontrolpanel,whichisavailableintheLiveViewpagethrough
theCtrlpanelbutton,seepage11.

DeselecttheoptionsunderEnable/Disablecontrolstodisablethepan,tilt,zoom,focusandiriscontrols.

Note

DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto
presetpositionsthatrequireatiltmovement.

ControlQueue

TheadministratorcansetupaqueueforPTZcontrollersfromPTZ>ControlQueue.Oncesetup,thePTZControlQueuebuttons
appearintheLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime.Otheruserswillbeplacedinqueue.

Auserwhobelongstoagroup(seeUsers,onpage41)withahigherPTZprioritycangobeforeotherusersinthequeueand
takecontroloftheproduct.Theorderofpriorityisasfollows:

1.Administrator—AnadministratortakesoverPTZcontrolregardlessofwhoisrstinqueue.Theadministratorwillbe

removedfromthequeue60secondsafterthelastPTZcontrolcommand.

2.Event—TheAxisproductcanbeconguredtogotoapresetpositionwhentriggeredbyanalarm(see).Theeventwill

immediatelybeplacedrstinthequeueexceptwhenanadministratorisincontrol.

3.Operator—Sameasadministratorbutwithlowerpriority

4.GuardTour—Aguardtour(seepage27)hasPTZcontrolforanindeniteperiodoftime.Itmaybeoverriddenbyan

operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.

5.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispassed

ontothenextviewerinqueue.

Note

•TheadministratorcanenableanddisablePTZcontrolsforselectedusers.

•Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.

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AXISQ6044-EPTZDomeNetworkCamera

Detectors

Detectors

ShockDetection

EnableShockDetectionfromtheDetectorsmenu.Shockdetectionisused,forexample,togenerateanalarmiftheproductishit
byanobject.

UsetheShocksensitivityslidertoadjustthesensitivitylevelatwhichtheproductshouldsendanalarmuponbeinghit.Low
sensitivityvalueimpliesthattheproductwillgenerateanalarmonlyifthehitispowerful.

MotionDetection

Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.

Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:

•Includewindows—deneareaswheremotionshouldbedetected

•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows

areautomaticallyignored).

Forinstructions,seeSetUpMotionDetectionWindows,onpage30.

Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See
MotionDetectionParameters,onpage31.

Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.
Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSettingUpanActionRule,onpage35.

Note

•Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.

•ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe
camerawillalsochangethepositionoftheMotionDetectionWindow.

SetUpMotionDetectionWindows

TosetupamotiondetectionIncludeWindow,followtheseinstructions:

1.GotoDetectors>MotionDetection.

2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand

enteradescriptivename.

3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired

position)ofthewindow.

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AXISQ6044-EPTZDomeNetworkCamera

Detectors

4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected

motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.

5.ClickSave.

Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe
includewindow.

Todeleteanincludeorexcludewindow,selectthewindowinthelistofwindowsandclickDel.

MotionDetectionParameters

Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:

Parameter

Description

Highlevel(100%)

Mediumlevel(50%)

Lowlevel(0%)

Recommendedvalues

Defaultvalues

Note

•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow
andselectalowobjectsize.

•Toavoidtriggeringonsmallobjects,selectahighobjectsize.

•Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion
detectiontotriggeraslongastheobjectispresentinthewindow.

•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.

ObjectSize

Objectsizerelativetowindow
size.

Onlyverylargeobjectstrigger
motiondetection.

Evenverysmallobjectstrigger
motiondetection.

5–15%60–90%75–95%

15%90%90%

History

Objectmemorylength.

Anobjectthatappearsin
thewindowtriggersmotion
detectionforalongtime
beforeitisconsideredas
non-moving.

Anobjectthatappearsin
thewindowtriggersmotion
detectiononlyforaveryshort
timebeforeitisconsideredas
non-moving.

Sensitivity

Differenceinluminance
betweenbackgroundand
object.

Ordinarycoloredobjectson
ordinarybackgroundstrigger
motiondetection.

Alargedifferenceinluminance
isrequiredtotriggermotion
detection.

Onlyverybrightobjectson
adarkbackgroundtrigger
motiondetection.

31

AXISQ6044-EPTZDomeNetworkCamera

Applications

Applications

ThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctionalitytotheproduct,for
examplevideoanalyticsandintelligentvideocapabilitiessuchasrecognition,tracking,detectionandcounting.Forinformation
aboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•Itisrecommendedtorunoneapplicationatatime.

•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstotheInternet

•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder
SystemOptions>Support>SystemOverview.

InstallApplication

Toinstallandstartanapplication:

1.GotoSetup>Applications.

2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.

3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.

5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

•Applicationscanbeuploadedbyproductadministrators.

•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version

3.10andlater.

Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.

ApplicationConsiderations

Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand
theapplicationrecongured.

IftheAxisproduct’srmwareisupgraded,installedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot
guaranteedbyAxisCommunicationsAB.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout
rmwareupgrades,seeUpgradingtheFirmware.

IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.

IftheAxisproductisrestored,installedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto
Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring
theAxisproduct,seeMaintenance.

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AXISQ6044-EPTZDomeNetworkCamera

Applications

IftheAxisproductisresettofactorydefault,installedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory
default,seeResettoFactoryDefaultSettings.

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AXISQ6044-EPTZDomeNetworkCamera

Events

Events

TheAxisproductcanbeconguredtoperformactionswhendifferenteventsoccur,forexample,startarecordingwhenmotionis
detected.ThesetofconditionsthatdeneshowandwhentheactionistriggerediscalledanActionRule.

AvailableActionRuletriggersandconditionsinclude:

•Applications—useinstalledapplicationstotriggertherule,seeApplications,onpage32.

•Detectors

-LiveStreamAccessed—triggertherulewhenanystreamisaccessedandduringedgestorageplayback.
Thiscanforexamplebeusedtosendnotications.

-MotionDetection—triggertherulewhenmotionisdetected,seeMotionDetection,onpage30.

•Hardware

-CasingOpen—triggertheruleifthecasingofaconnectedexternaldevice,suchasajunctionboxorcabinet
(notincluded),isremovedoropened.Thiscanforexamplebeusedtosendnoticationsofmaintenanceor
unauthorizedtampering.

•InputSignal

•PTZ

-Fan—triggertheruleifthefanismalfunctioning.Thiscanforexamplebeusedtosendmaintenance
notications.

-Heater—triggertheruleiftheheaterismalfunctioning.Thiscanforexamplebeusedtosendmaintenance
notications.

-Network—triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart
recordingtotheSDcard.

-Temperature—triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This
canforexamplebeusedtosendmaintenancenotications.

-ManualTrigger—triggertheruleusingtheManualTriggerbuttonintheLiveViewpage,seeControlson
theLiveViewPage,onpage10.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation
andconguration.

-VirtualInputs—canbeusedbyaVMS(VideoManagementSystem)totriggeractions.Virtualinputscan,for
example,beconnectedtobuttonsintheVMSuserinterface.

-Autotracking—triggertherulewhenautotrackingstartsorstops,seeAutotracking,onpage26.

-Error—triggertheruleifthePTZfunctionalityisnotworkingcorrectly.Thiscanforexamplebeusedto
sendmaintenancenotications.

-Moving—triggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused
asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe
cameraviewmovesduetoaPTZoperation.

-PresetReached—triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused
withtheSendImagesactiontouploadimagesfromthepresetposition.

-Ready—triggertherulewhenthePTZfunctionalityisreadytobeused.Thiscanforexamplebeusedtosteer
thecameratoaspecicpresetpositionwhentheproductisstarted.

•Storage

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AXISQ6044-EPTZDomeNetworkCamera

Events

-Disruption—triggertheruleifstorageproblemsaredetected,forexampleifthestoragedeviceisunavailable,
removed,full,lockedorifotherreadorwriteproblemsoccur.Thiscanforexamplebeusedtosendmaintenance
notications.

-Recording—triggerstherulewhentheAxisproductrecordstothestoragedevice.Therecordingstatustrigger
canbeusedtonotifytheoperator,forexamplebyashingLEDlights,iftheproducthasstartedorstoppedto
recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.

•System

-ShockDetected—TriggertherulewhentheAxisproductdetectsithasbeentiltedorhit.SeeShockDetection,
onpage30.

-SystemReady—triggertherulewhentheproducthasbeenstartedandallservicesarerunning.Thiscanfor
examplebeusedtosendanoticationwhentheproductrestarts.

•Time

-Recurrence—triggertheruleperiodically,seeRecurrences,onpage38.Thiscanforexamplebeusedtoupload
animageevery5minutes.

-UseSchedule—triggertheruleaccordingtotheselectedschedule,seeSchedules,onpage37.

Availableactionsinclude:

•Day/NightVisionMode—setdaymode(IRcutlteron)ornightmode(IRcutlteroff).

•OverlayText—displayanoverlaytext,seeUsingOverlayTextinanActionRule,onpage21.

•PTZControl

-Autotracking—startautotracking,seeAutotracking,onpage26.

-PresetPosition—gotoapresetposition.

-GuardTour—startaguardtour,seeGuardTour,onpage27.

•RecordVideo—recordvideotoaselectedstorage.

•SendImages—sendimagestoarecipient.

•SendNotications—sendanoticationmessagetoarecipient.

•SendVideoClip—sendavideocliptoarecipient.

SettingUpanActionRule

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan
emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe
camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow,seepage30

2.GotoSystemOptions>Storageandsetupthenetworkshare,seepage49.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

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AXISQ6044-EPTZDomeNetworkCamera

Events

3.SelectDetectorsfromtheTriggerdrop-downlist.

4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.

5.Optionally,selectaScheduleandAdditionalconditions,seebelow.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

8.SelectNetworkSharefromtheStoragedrop-downlist.

Toaddadditionalcriteria,selecttheAdditionalconditionsoptionandaddadditionaltriggers.Topreventanactionfrombeing
triggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,duringwhichthetrigger
shouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime
and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered
againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

Formoreinformation,seetheonlinehelp

.

FallbackAction

Afallbackactionisstartediftheprimaryactioncannotbestarted,forexampleifconnectiontoarecipientcannotbeestablished.

Fallbackactionsaretypicallyusedtosendemailnoticationsonfailedactionsortouploadimagestoasecondaryrecipient.

Recipients

Recipientsreceivemedialesandnoticationmessages.Thefollowingrecipientsareavailable:

RecipientUsewithaction

1

Email

FTP

HTTP

HTTPSSendImages

SendImages

SendNotication

SendVideoClip

SendImages

SendVideoClip

SendImages

SendNotication

SendVideoClip

SendNotication

SendVideoClip

NetworkShare

TCPSendNotication

1.Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,fromreceivingscheduled
emailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlockedemailaccounts.

2

SendImages

SendVideoClip

36

AXISQ6044-EPTZDomeNetworkCamera

Events

2.Anetworksharecanalsobeusedasastoragedeviceforrecordedvideo.GoSystemOptions>Storagetocongureanetworksharebefore
settingupacontinuousrecordingoranactionruletorecordvideo.SeeStorage,onpage48formoreinformationaboutstoragedevices.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

SettingUpanEmailRecipient

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand
authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from
receivingscheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked
emailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas
Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver
address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver
certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,
seeCerticates,onpage42.

Schedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside
ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

TousethescheduleinanActionRule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

37

AXISQ6044-EPTZDomeNetworkCamera

Events

Recurrences

RecurrencesareusedtotriggerActionRulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

TousetherecurrenceinanActionRule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageand
thenselecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

38

AXISQ6044-EPTZDomeNetworkCamera

Recordings

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage39.

•Tosetupactionrules,seepage35.

•Toaccessrecordings,seeRecordingList,onpage39.

•Tocongurecameracontrolledstorage,seeStorage,onpage48.

RecordingList

RecordedvideosarelistedontheRecordings>Listpage.Thelistshowseachrecording’sstartdateandtime,durationandthe
eventthattriggeredtherecording.

Toplayordownloadarecording,followthesesteps:

1.GotoRecordings>List.

2.Usetheltertonarrowthelistofrecordings.EnterthedesiredltercriteriaandclickFilter.Someltersmaytake
alongtimetocomplete.

3.Selecttherecording.

4.ClickPlaytoplaytherecording,orclickDownloadtodownloadtherecording.

Multiplerecordingscanbedownloadedatthesametime.SelecttherecordingsandclickDownload.Thedownloadedleisaziple
containingaminimumofthreeles,ofwhichtheMatroska(mkv)lesaretheactualrecordings.Therecordingsaretime-stamped
withthedateandtimetheyweredownloaded(thatis,notthedatetherecordingsweremade).

Note

ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter
canbedownloadedfromwww.axis.com/techsup/software

Fordetailedrecordingandvideoinformation,selectarecordingandclickProperties.

Toremovearecording,selecttherecordingandclickRemove.

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.SeeStorage,onpage48formoreinformation
aboutstoragedevices.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveold
recordings.Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecording
listandanewrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglist
untiltheyareremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelecttypeofstoragedevicefromtheDisklist.

4.SelectaStreamproletouseforcontinuousrecordings.

5.ClickSavetosaveandstarttherecording.

39

AXISQ6044-EPTZDomeNetworkCamera

Languages

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected
language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick
theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguageleandresettheproductlanguageto

English.

•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.

•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand

laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,
uploadanupdatedlanguagele.

•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.

40

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan
setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans
thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

Viewer-AccesstotheLiveViewpage

Operator-AccesstotheLiveViewpageandtoallsettingsexceptSystemOptions

Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthere
areviewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed
tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,
andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperablitybetween
differentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication
withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare
allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.
HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby
HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)connect.

TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage
certicates.SeeCerticates,onpage42.

ToenableHTTPSontheAxisproduct:

1.GotoSystemOptions>Security>HTTPS

41

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

2.SelectanHTTPScerticatefromthelistofinstalledcerticates.

3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.

4.SettheHTTPSConnectionPolicyforthedifferentusergroups.

5.ClickSavetoenablethesettings.

ToaccesstheAxisproductviathedesiredprotocol,enterhttps://orhttp://intheaddresseldinabrowser.

TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication
server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS
(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).
Youneed:

•aCAcerticatetoauthenticatetheauthenticationserver

•aCA-signedclientcerticatetoauthenticatetheAxisproduct.

Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeCerticates,onpage42.ManyCAcerticates
arepreinstalled.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1.GotoSystemOptions>Security>IEEE802.1X.

2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.

3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP
server.SeeDate&Time,onpage43.

Certicates

Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network
protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates
canbeusedwiththeAxisproduct:

Server/Clientcerticates-toauthenticatetheAxisproduct

CAcerticates-toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis

connectedtoanIEEE802.1Xprotectednetwork.

Note

Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled
CAcerticatesthathavebeendeletedwillbereinstalled.

AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited
protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

42

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

Toinstallaself-signedcerticate:

1.GotoSystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

TocreateandinstallaCA-signedcerticate:

1.Createaself-signedcerticateasdescribedabove.

2.GotoSystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate
andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.

TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:

1.GotoSystemOptions>Security>Certicates

2.ClickInstallcerticateanduploadthecerticate.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertimesetsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServerobtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPConguration,onpage45.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSConguration,onpage45.

•Setmanuallyallowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe

predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp
timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.

forinformationonhowtocreatecustomdateand

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion
mustalwaysbeenabled.

43

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis
thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(seepage51)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Ping,onpage44.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP
addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional
twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-l408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125

4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.

44

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIP
AddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows7/WindowsVista,right-clickthecommandprompticonandselectRunas

administrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom
anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice
isenabledbydefault.Todisable,cleartheEnableAVHSbox.

One-clickenabled-Presstheproduct’scontrolbutton(seeHardwareOverview,onpage6)toconnecttoanAVHSserviceoverthe
Internet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedtotheAVHSservice.Iftheproductisnot
registeredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe
one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem
Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe
fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris
optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder
SystemOptions>Network>TCP/IP>Advanced.

45

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS
name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess
theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic
orDHCP-suppliedIPaddressatthesametime.

.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto
thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPS,onpage41.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother
(WAN)sideofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouter
isforwardedtotheproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Therouterhasmanydifferentnames:“NATrouter”,“Networkrouter”,“InternetGateway”,”Broadbandrouter”,“Broadband

sharingdevice”or“Homerewall”buttheessentialpurposeofthedeviceisthesame.

TM

.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP
NotethatUPnP

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris
found,thedefaultrouterisselected.

TM

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

46

TM

.

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Entertheportnumberintheeld.Ifnoportis
enteredhere,aportnumberisautomaticallyselectedwhenNATtraversalisenabled.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled
underSystemOptions>Network>TCP/IP>Advanced.

Note

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe
changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother
sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and
notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp

.

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork
prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the
Axisproductcanmarkthefollowingtypesoftrafc:livevideo,event/alarmtrafcandmanagementtrafc.

SMTP(email)

TosendemailmessagesfromtheAxisproductviaSMTP(SimpleMailTransferProtocol),anSMTPmailservermustbesetup.This
isdoneunderSystemOptions>Network>SMTP(email).

EnterthehostnamesorIPaddressesandportnumbersfortheprimaryandsecondarymailserversintheeldsprovided.AFrom
emailaddressisalsorequired.Ifthemailserverrequiresauthentication,checkUseauthenticationtologintothisserverandenter
thenecessaryinformation.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

TheAxisproductcanbeconguredtosupportSNMPontheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

47

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

SNMPv1/v2providesthelowestlevelofsecurity.Thecommunitynamecanbespeciedasapasswordforreadorread/write
accesstoallsupportedSNMPdevices.ThedefaultpasswordfortheReadcommunityispublicandthedefaultpasswordforthe
Writecommunityiswrite.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat
shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPS,onpage41.ToenableSNMPv3,checktheboxandprovidetheinitialuser
password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettings,onpage51.

TM

UPnP

TheAxisproductincludessupportforUPnP
systemsandclientsthatsupportthisprotocol.

TM

UPnP

canbedisabledunderSystemOptions>Network>UPnP

TM

TM

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

TM

.

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only
certainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NOTICE

NOTICE NOTICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

48

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

TheAxisproductsupportsSDcardswiththefollowinglesystems:

•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess
datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.

•vFAT—mostSDcardsarepre-formattedwithvFATwhenpurchased.

Ifrequired,theSDcardcanbemanuallyformattedtothedesiredlesystem.ToformattheSDcard:

1.InserttheSDcardintheSDcardslot.

2.GotoSystemOptions>StorageandclickSDCard.

3.ClickFormatandselectthedesiredlesystem.

Note

Duringformattinganypreviousdatastoredonthediskwillbelost.

Mountingisdoneautomaticallywhenthecardisinsertedorwhentheproductisstarted.Amanualmountisonlyrequiredifthe
cardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

1.GotoSystemOptions>StorageandclickSDCard.

2.ClickUnmount.

3.Thecardcannowberemoved.

TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.

Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly
availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.

Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.

Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(NetworkAttachedStorage)oranyserverthatusesCIFS(Common
InternetFileSystem)andusethemforstorageofrecordings.

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

49

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•uploadedapplicationsarekeptbutmustberestarted

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettings,onpage51.

Totesttheproduct’sPTZmechanics,clickTestunderPTZStatus.

Forinformationaboutrmwareupgrade,seeUpgradingtheFirmware,onpage53.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.

SeealsoTroubleshooting,onpage53.

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat
canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

50

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Conguration.
TheAccessLogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NOTICE

NOTICE NOTICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage51.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go
toSystemOptions>Advanced>FileUpload.

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe
selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfromthis
page.Helpisavailablefromthestandardhelppages.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP
address,tothefactorydefaultvalues.

Note

TheinstallationandmanagementsoftwaretoolsareavailableontheCDsuppliedwiththeproductandfromthesupport
pagesonwww.axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1.Pressandholdthecontrolbuttonandthepowerbuttonforabout15–30secondsuntilthestatusLEDindicatorashes
amber.SeeHardwareOverview,onpage6.

2.ReleasethecontrolbuttonbutcontinuetoholddownthepowerbuttonuntilthestatusLEDindicatorturnsgreen.

3.Releasethepowerbuttonandassembletheproduct.

51

AXISQ6044-EPTZDomeNetworkCamera

SystemOptions

4.Theprocessisnowcomplete.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserverisavailableon
thenetwork,thedefaultIPaddressis192.168.0.90

5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepasswordandaccessthevideostream.

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.

52

AXISQ6044-EPTZDomeNetworkCamera

Troubleshooting

Troubleshooting

CheckingtheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradingtheFirmware

WhenyouupgradetheproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionalityavailable.
Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewrelease,beforeupgradingthermware.

Toupgrade,followtheseinstructions:

1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite
atwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproductswebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.

Afterstartingtheupgradeprocess,alwayswaitatleast5–10minutesbeforerestartingtheproduct,evenifyoususpectthe
upgradehasfailed.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

Note

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

EmergencyRecoveryProcedure

Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus
indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.

53

AXISQ6044-EPTZDomeNetworkCamera

Troubleshooting

1.InUNIX/Linux,typethefollowingfromthecommandline:

arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>

InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.

3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatappears,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.

4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.

5.Reinstalltheproduct,referringtotheInstallationGuide.

Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/

Symptoms,PossibleCausesandRemedialActions

ProblemssettingtheIPaddress

WhenusingARP/Ping

Theproductislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
UsingARP/Ping,onpage44.

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct:

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeResettoFactoryDefaultSettings,onpage51.

54

AXISQ6044-EPTZDomeNetworkCamera

Troubleshooting

TheIPaddresshasbeen
changedbyDHCP

Certicateerrorwhenusing
IEEE802.1X

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

Firewallprotection

Defaultroutersrequired

ProblemswithstreamingH.264

ProblemswithAXISMedia
Control(InternetExplorer
only)

NoH.264displayedinthe
client

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seetheInstallationand
ManagementSoftwareCDorthedocumentAssignanIPAddressandAccesstheVideoStreamon
AxisSupportwebatwww.axis.com/techsup.

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe
synchronizedwithanNTPserver.SeeDate&Time,onpage43.

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4,onpage46.TheroutermustsupportUPnP

ChecktheInternetrewallwithyournetworkadministrator.

CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>
Basic.

ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC
ControlPanel(streamingtab).SeeAXISMediaControl(AMC),onpage13.

TM

.

MulticastH.264only
accessiblebylocalclients

NomulticastH.264
displayedintheclient

Installationofadditional
ActiveXcomponent
restrictedorprohibited

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinyourbrowser.Goto
Setup>LiveViewCongandselectJavaappletunderDefaultviewer.

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.

55

AXISQ6044-EPTZDomeNetworkCamera

Troubleshooting

Lowerframeratethan
expected

Videoandimageproblems,general

Imageunsatisfactory

MotionDetectiontriggersunexpectedly

Changesinluminance

Storageanddiskmanagementproblems

Storagedisruption

SeePerformanceConsiderations,onpage59.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly
keyframes.

Lowertheimageresolution.

Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis
product.SeeTechnicalSpecications,onpage57.

CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup>
Video>CameraSettings.

Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare
suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity
settingtoavoidproblemswithluminance.

Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother
readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder
SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto
re-mountthestoragedevice.

Forinformationonhowtosetupastoragedisruptionalarm,see.

Videocannotberecorded

SDcardcannotbemountedReformattheSDcardandthenclickMount.

Condensationindome

BlurredimageActivatefanandheatertoremovepossiblemoisturefromdome

CheckthattheSDcardisnotwriteprotected(thatis,readonly).

56

AXISQ6044-EPTZDomeNetworkCamera

TechnicalSpecications

TechnicalSpecications

Function/group

Camera

Video

Network

Item

Models

Imagesensor

Lensf4.4–132.0mm

Minimum
illumination

Shuttertime

Pan/Tilt/Zoom

Pan/Tilt/Zoom
functionalities

Video
compression

ResolutionsHDTV720p1280x720to320x180

FramerateH.264

Framerate
MotionJPEG

Videostreaming

Imagesettings

SecurityPasswordprotection,IPaddressltering,HTTPSencryption*,IEEE802.1Xnetworkaccess

Supported
protocols

Specications

AXISQ6044-E60Hz
AXISQ6044-E50Hz

1/3”ProgressivescanCCD

F1.4–4.6
Autofocus
Automaticday/night
Horizontalangleofview:62.9°–2.2°

Color:0.74luxat30IREF1.6
B/W:0.04luxat30IREF1.6

1/10000sto1/4s

E-ip
256presetpositions
Pan360°endless,0.05°–450°/s
Tilt:220°,0.05°–450°/s
30xopticalzoomand12xdigitalzoom,total360xzoom

Tourrecording,guardtour,controlqueue
On-screendirectionalindicator,Setnewpan0°

H.264(MPEG-4Part10/AVC)
MotionJPEG

Upto30/25fps(60/50Hz)

Upto30/25fps(60/50Hz)

Multiple,individuallycongurablestreamsinH.264andMotionJPEG
Controllableframerateandbandwidth
VBR/CBRH.264

WideDynamicRange(WDR),manualshuttertime,compression,color,brightness,
sharpness,whitebalance,exposurecontrol,exposurezones,backlightcompensation,ne
tuningofbehavioratlowlight
Rotation:0°,180°
Textandimageoverlay
32individual3Dprivacymasks
ImagefreezeonPTZ

control*,digestauthentication,useraccesslog
*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpen
SSLToolkit(www.openssl.org)

IPv4/v6,HTTP,HTTPS*,SSL/TLS*,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,

TM

UPnP

,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,TCP,UDP,IGMP,RTCP,
ICMP,DHCP,ARP,SOCKS,etc
*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpen
SSLToolkit(www.openssl.org)

57

AXISQ6044-EPTZDomeNetworkCamera

TechnicalSpecications

Function/group

System
Integration

General

Item

Application
Programming
Interface

Intelligentvideo

Eventtriggers

EventactionsFileupload:FTP,HTTP,networkshareandemail

InstallationaidPixelcounter

Videoaccessfrom
webbrowser

Managementand
maintenance

Casing

Memory512MBRAM,128MBFlash

Power

Connectors

Edgestorage

Operating
conditions

Storage
conditions

Approvals

Specications

OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication
PlatformfromAxisCommunications;specicationsavailableatwww.axis.com
ONVIF,specicationsavailableatwww.onvif.org
AXISVideoHostingSystem(AVHS)withOne-ClickCameraConnection

Videomotiondetection,autotracking,ActiveGatekeeper
SupportforAXISCameraApplicationPlatformenablinginstallationofadditional
applications

Detectors:LiveStreamAccessed,MotionDetection
Hardware:CasingOpen,Fan,Heater,Network,Temperature
InputSignal:ManualTrigger,VirtualInputs
PTZ:Autotracking,Error,Moving,PresetReached,Ready
Storage:Disruption,Recording
System:SystemReady,ShockDetected
Time:Recurrence,UseSchedule

Notication:email,HTTPandTCP
PTZpreset,guardtour,videorecordingtoedgestorage,autotracking,day/nightmode
Pre-andpost-alarmvideobuffering

Cameraliveview
Videorecordingtole(ASF)
CustomizableHTMLpages
Windows7,WindowsVista,WindowsXP,WindowsServer2008,WindowsServer2003
DirectX9corhigher
Forotheroperatingsystemsandbrowsers,seewww.axis.com/techsup

AXISCameraManagementtoolonCDandweb-basedconguration
Congurationofbackupandrestore
FirmwareupgradesoverHTTPorFTP,rmwareavailableonwww.axis.com

IP66-andNEMA4X-ratedmetalcasing(aluminum),acrylic(PMMA)cleardome,
sunshield(PC/ASA)

Batterybacked-upreal-timeclock

HighPoweroverEthernet(HighPoE)IEEE802.3at,max60W
AXIST8124HighPoEMidspan1-port:100–240VAC,max74W

RJ4510BASE-T/100BASE-TXPoE
RJ45Push-pullConnector(IP66)kitincluded

SupportsSDcardswithupto64GBofstorage.Forbestrecordingperformance,usean
SDHCorSDXCcardwithspeedclass10.(cardnotincluded)
Supportforrecordingtonetworkshare(NetworkAttachedStorageorleserver)

-40°Cto50°C(-40°Fto122°F)
ArcticTemperatureControlenablescamerastart-upattemperaturesaslowas-40°C
(-40°F)
Humidity10–100%RH(non-condensing)

-40°Cto60°C(-40°Fto140°F)

EN55022ClassA
EN61000-3-2
EN61000-3-3
EN61000-6-1
EN61000-6-2
EN55024

58

AXISQ6044-EPTZDomeNetworkCamera

TechnicalSpecications

Function/group

Item

Weight

Included
accessories

Video
management
software

Optional
accessories

Specications

EN50121-4,IEC62236-4
FCCPart15SubpartBClassA
ICES-003ClassA
VCCIClassA
C-tickAS/NZSCISPR22ClassA
KCCKN22ClassA,KN24
IEC/EN/UL60950-1
IEC/EN/UL60950-22
IEC60529IP66
NEMA250Type4X
IEC60068-2-1,IEC60068-2-2,IEC60068-2-78,IEC60068-2-14,IEC60068-2-30,
IEC60068-2-6,IEC60068-2-27,IEC60068-2-60,ISO4892-2
IEC/EN62262IK10
Midspan:EN60950-1,GS,UL,cUL,CE,FCC,VCCI,CB,KCC,UL-AR

Camera:3.5kg(7.7lb.)

AXIST8124HighPoEMidspan1-port,RJ45Push-pullConnector(IP66)kit,sunshield,
InstallationGuide,InstallationandManagementSoftwareCD,Windowsdecoder1-user
license

AXISCameraCompanion(softwareincludedonCD)—Basicsurveillanceforsmall
businesses,wherevideoisrecordedtoedgestorage
AXISCameraStation(soldseparately)—Fullyfeaturedsurveillanceformedium-sized
installations,wherevideoisrecordedonasystemserver
Formoreinformationandsoftwareapplicationsfrompartners,see
www.axis.com/products/video/software/

Smokeddomecover
AXIST91AMountingAccessories
AXIST8310VideoSurveillanceControlBoard
AXIST90AIlluminators
InstallationDisplay
Multi-userdecoderlicensepack
T81B22DC30WMidspan

PerformanceConsiderations

Whensettingsupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand
bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

59

UserManualVer.M1.8
AXISQ6044-EPTZDomeNetworkCameraDate:October2013
©AxisCommunicationsAB,2013

PartNo.53498