
AXISQ6042-SPTZDomeNetworkCamera
UserManual

AboutthisDocument
Thismanualisintendedforadministratorsandusersof
AXISQ6042-SPTZDomeNetworkCamera,andisapplicableto
rmware5.70andlater.Itincludesinstructionsforusingandmanaging
theproductonyournetwork.Previousexperienceofnetworking
willbeofusewhenusingthisproduct.SomeknowledgeofUNIXor
Linux-basedsystemsmayalsobebenecial,fordevelopingshellscripts
andapplications.Laterversionsofthisdocumentwillbepostedtothe
Axiswebsite,asrequired.Seealsotheproduct’sonlinehelp,available
viatheweb-basedinterface.
LegalConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular ,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
TM
ImplementersCorporation.
TM
isa
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
CetappareilnumériqueestconformeàlanormeNMBICES-3(classeA).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.

Safety
ThisproductcomplieswithIEC/EN60950-1andIEC/EN60950-22,
SafetyofInformationTechnologyEquipment.Theproductshallbe
groundedeitherthroughashieldednetworkcable(STP)orother
appropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)accordingtoIEC/EN/UL60950-1.
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
WARNING
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category ,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly .
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:+46462721800
Fax:+4646136130
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates

AXISQ6042-SPTZDomeNetworkCamera
TableofContents
SafetyInformation..........................................6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview..........................................7
ConnectorsandButtons..........................................8
LEDIndicators..................................................8
MediaConverterSwitch..........................................9
AccesstheProduct..........................................12
AccessfromaBrowser...........................................12
AccessfromtheInternet..........................................12
SettheRootPassword...........................................13
TheLiveViewPage..............................................13
MediaStreams.............................................16
HowtoStreamH.264............................................16
MJPEG........................................................16
AXISMediaControl(AMC)........................................16
AlternativeMethodsofAccessingtheVideoStream....................17
SetUptheProduct..........................................19
BasicSetup....................................................19
Video.....................................................20
SetUpVideoStreams............................................20
StreamProles.................................................21
CameraSettings................................................22
Overlay........................................................23
PrivacyMask...................................................25
ConguretheLiveViewPage.................................26
DefaultViewerforBrowsers.......................................26
ViewerSettings.................................................26
UserDenedLinks...............................................27
OutputButtons.................................................27
PTZ(PanTiltZoom).........................................28
PresetPositions.................................................28
Gatekeeper....................................................29
Autotracking...................................................29
GuardTour.....................................................30
OSDIZones....................................................31
Advanced......................................................31
ControlQueue..................................................33
Detectors..................................................34
ShockDetection................................................34
MotionDetection...............................................34
Applications...............................................36
ApplicationLicenses.............................................36
UploadApplication..............................................36
ApplicationConsiderations........................................36
Events....................................................38
ConvertEventTypestoActionRules................................38
SetUpActionRules.............................................38
AddRecipients..................................................40
CreateSchedules................................................42
SetUpRecurrences..............................................42
Recordings.................................................43
FindRecordings.................................................43
PlayRecording..................................................43
ExportVideoClip................................................44
ContinuousRecording............................................44
Languages.................................................45
SystemOptions.............................................46
Security.......................................................46
Date&Time....................................................48
Network.......................................................49
4

AXISQ6042-SPTZDomeNetworkCamera
TableofContents
Storage.......................................................54
Ports&Devices.................................................56
Maintenance...................................................56
Support.......................................................57
Advanced......................................................57
ResettoFactoryDefaultSettings...................................58
Multi-ConnectorCable.......................................59
Troubleshooting............................................61
ChecktheFirmware.............................................61
UpgradetheFirmware...........................................61
Symptoms,PossibleCausesandRemedialActions.....................62
TechnicalSpecications......................................65
MediaConverterSwitch..........................................67
PerformanceConsiderations.......................................69
5

AXISQ6042-SPTZDomeNetworkCamera
SafetyInformation
SafetyInformation
HazardLevels
DANGER
WARNING
CAUTION
NO
TICE
NO NO
TICE TICE
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderate
injury.
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
ImportantIndicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
NoteIndicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
6

AXISQ6042-SPTZDomeNetworkCamera
2
1
3
4 5 6
7
8
9
10 11 12
HardwareOverview
HardwareOverview
NO
TICE
NO NO
TICE TICE
Makesurethedomeisattachedinoperationmode,otherwisefocusmaybeaffected.
1
Pressurereliefvalve
2
Mountingholeforsunshield(3x)
3
Multiconnector
4
Hookforsafetywire
5
Guidehole
6
Inletvalve
7
Mountinghole(3x)
8
Partnumber(P/N)&Serialnumber(S/N)
9
Dome
10
SDcardslot(SDHC)
11
StatusLEDindicator
12
Controlbutton
PressurizetheCamera(Recommended)
ThecamerahousingcanbelledwithNitrogengastopreventcondensation.
Thellingprocessisrepeatedthreetimes,releasingthepressurebetweenllings,tomakesurethatallairandhumidityispurged
fromthehousing.
Note
Thecamerahousinghasanpressurereliefvalvethatlimitsthellingpressureto0.5bar(7psi).Duringnormalusethe
pressureinsidethecamerahousingmaydropbelowthatpressure.Forfullprotectionmakesurethatthepressureisabove
0.2bar(3psi).
1.Settheregulatorgaugeonthegascylinderto0.5bar(7psi).
2.Removethecapsfromtheinletvalveandthepressurereliefvalve.
3.Placethechuckontheinletvalveandpressdowntollthecamerawithnitrogen.
7

AXISQ6042-SPTZDomeNetworkCamera
HardwareOverview
4.Whenthepressureinsidethecamerahousingreaches0.5bar(7psi)thepressurereliefvalvewillopen.Placeyourhand
overthepressurereliefvalvetoverifythatthegasisowingout.
5.Keepthegasowingthroughthecamerahousingforoneminutebeforeremovingthechuckfromtheinletvalve.
6.Liftthepressurereliefvalvetolettheoverpressureoutofthecameraunit.
7.Repeatthellingprocessatotalof3times,leavingthethecamerapressurizedthelasttime.
8.Putthecapsbackontheinletvalveandthepressurereliefvalve.
ConnectorsandButtons
Fortechnicalspecications,seepage65.
Multi-connector
Terminalconnectorforconnectingthesuppliedmediaconverterswitch,whichprovidesthefollowingsignals:
•DCPower
•Network(Ethernet10/100Base-T)
•Input/Output(I/O)
Thesuppliedmulti-connectorcableisrequiredinordertomaintaintheproduct’sNEMA/IPrating.Formoreinformation,see
Multi-ConnectorCableonpage59.
SDCardSlot
NO
TICE
NO NO
TICE TICE
•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisproductsupportsSD/SDHC/SDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage58.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage50.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage50.Toconnect,pressandholdthebuttonforabout3seconds.
LEDIndicators
StatusLED
Unlit
GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.
Indication
Connectionandnormaloperation.
8

AXISQ6042-SPTZDomeNetworkCamera
1
4
5
6
7
8
9
10
11
12 13
3
2
HardwareOverview
Amber
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
RedFlashesredforrmwareupgradefailure.
Steadyduringstartup.Flashesduringrmwareupgrade.
MediaConverterSwitch
MediaConverterSwitchConnectors
Fortechnicalspecications,seepage65.
NO
NO NO
Important
1
Powerconnector(DCinput)
2
Powerconnector(DCoutput)
3
Networkconnector(internal)
4
NetworkslotSFP(external)(2x)
5
NetworkconnectorRJ45(external)(2x)
6
CameraLEDindicator
7
NetworkLEDindicator(4x)
8
PowerLEDindicator
9
Groundclip
10
I/Oconnector(internal)
11
I/Oconnector(external)
12
Multi-connectorcable
13
Groundscrew
TICE
TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
Themediaconverterswitchdoesnotsupporthotswapping.Disconnectpowerfromtheswitchbeforeswappingcameras.An
attempttohotswapcouldcausetheswitchtofreeze,inwhichcaseitmustberestarted.
9

AXISQ6042-SPTZDomeNetworkCamera
HardwareOverview
Powerconnector(DCinput)-2-pinterminalblockforpowerinput.
Powerconnector(DCoutput)-Two2-pinterminalblockforpoweroutput(pin4isnotused).
NetworkconnectorRJ45(external)-TwoRJ45connectors(10/100Base-T)fornetworkconnectivity.
NetworkslotSFP(external)-TwoSFPslots(100Base-FX/1000Base-X)fornetworkconnectivity.
EachRJ45andSFPporthasitsowndipswitch.Thedipswitchescontrolhowtheportforwardsdata.SeeNetworkConnector
DipSwitches.
DipswitchpositionDescriptionofuse
Default(middle)
LeftAWhenconnectingtoacameraoradevicethatisnotintendedforviewing
Right
Networkconnector(internal)-Two2-pinEthernetterminalblocks.
BWhenconnectingtothenetwork,directlyorthrougharouterornetwork
C
switch.
data.
Whenconnectingtoanothermediaconverterswitch.
I/Oconnector(external)-6-pincongurableI/Oterminalblock,whichisconnectedtothecamerathroughthemulti-connector
cable.Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapse
recordingandalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidesthe
interfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivated
bytheVAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.
Theoutputwillshowasactive(shownunderSystemOptions>Port&Devices>PortStatus)ifthealarm
deviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,for
example:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand
theinputbecomesactive(shownunderSystemOptions>Port&Devices>PortStatus).
I/Oconnector(internal)-2–pinI/Oterminalblock.
NetworkConnectorDipSwitches
Important
Alwaysusethedefaultdipswitchsetting(positionB)iftherelationshipbetweendevicesinthesystemisnotdened.
ThecameraattachesaparticularVLANtagtoallitsforwardedmulticastpackages.Themediaconverterswitchmanageshowthese
multicastpackagesareforwardedbetweencameras,mediaconverterswitchesandothernetworkdevices.Thisespeciallyusefulwhen
connectingthecameraandmediaconverterswitchtothenetworkinadaisychain.
Bychangingthepositionofthedipswitches,eachnetworkconnectorportinthemediaconverterswitchcanbecongured
tomanagemulticastsinthreedifferentways.
10

AXISQ6042-SPTZDomeNetworkCamera
HardwareOverview
DipswitchpositionDescription
Default(middle)
LeftABlockmulticastpackagesthathaveaVLANtag.Usethissettingwhenconnectingtoadevicethatis
Right
BRemoveVLANtagsfromforwardedmulticastpackages.Usethissettingwhenconnectingtothe
network,directlyorthrougharouterornetworkswitch.
notintendedformulticastviewing.
ForwardmulticastpackageswithaVLANtag.Usethissettingwhenconnectingtoanothermedia
C
converterswitch.
VLANtagsareusedtocreateindependentlogicalnetworks,virtuallocalareanetworks(VLANs),withinaphysicalnetwork.Multiple
mediaconverterswitchesthatareconnectedtoeachotherinadaisychainaremembersofthesameVLAN.Themediaconverter
switchestagthemulticastpackagesmovingbetweenthemsothatthenextmediaconverterswitchinlineknowsthedestinationof
thepackages.Inotherwords,theVLANtagservesasaVLANidentier.VLANtaggingshouldonlybeusedwhenusingmultiple
camerasandmediaconverterswitchesbecauseforwardingmulticastpackageswithaVLANtagonlyservesapurposewhentheport
isconnectedtoanothermediaconverterswitch,whichmightbeconnectedtopotentialviewers.
Note
Whenconnectinganoutgoingmediaconverterswitchnetworkconnectortoanothertypeofnetworkdevice,setthedip
switchtopositionAtoprotectthedevicefrommulticasttrafc.
MediaConverterSwitchLEDIndicators
LED
Power
Network(4x)
CameraGreen
Color
Unlit
GreenDCpowerconnected.
Amber10Mbitconnection.Flashesduringactivity.
Green
Indication
DCpowerunconnectedorcurrentprotectionengaged(poweroverload)
100/1000Mbitconnection.Flashesduringactivity.
100Mbitconnection.Flashesduringactivity .
11

AXISQ6042-SPTZDomeNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer
•Safari
•Chrome
SeeTechnicalSpecicationsonpage65.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.
Note
•QuickTime
®
withOSX
TM
®
withWindows
®
orFirefox
TM
®
withotheroperatingsystems.
isalsosupportedforviewingH.264streams.
®
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage13.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage51.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
12

AXISQ6042-SPTZDomeNetworkCamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage46.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage58.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage21.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandcongureoutputbuttons,seepage27.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsconguration.
ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For
informationabouthowtoenableandcongureoutputbuttons,seepage27.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage14.
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AXISQ6042-SPTZDomeNetworkCamera
AccesstheProduct
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformation
abouttheGatekeeper,seepage29.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage38.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage16formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
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AXISQ6042-SPTZDomeNetworkCamera
AccesstheProduct
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage32.
Selectarecordedtourandclicktoplayapreviouslyrecordedtourandclicktostop.See
TourRecordingonpage31.
SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage28.
ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See
Autotrackingonpage29.
PanandTiltbars–Usethearrowstopanandtiltthecameraview ,orclickonapositiononthebartosteerthecameraviewto
thatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthefocusbarwill
disabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).
Irisbar–Clickonapositiontosetamanualexposureleveltomaketheimagebrighterordarker .Thiswilldisableautoiris(automatic
exposure)andsetxedlevelsoniris,gainandshutterspeed.Tore-enableautoiris,usethePTZcontrolpanelwhichisopenedby
clickingtheCtrlpanelbutton(seeabove).Ifautoirisisenabled,AutoisvisiblenexttotheIrisbarbar.
Important
InanenvironmentwithvaryinglightconditionsitisrecommendedtousetheBrightnessbarinsteadoftheIrisbartoadjust
imagebrightnesssincechangingthebrightnesslevelwillnotdisableautoiris(automaticexposure).
Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.Tomakea
savedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage32.
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AXISQ6042-SPTZDomeNetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
RTPoverRTSP
RTPoverRTSPoverHTTP
MulticastRTP
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.
Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
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AXISQ6042-SPTZDomeNetworkCamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTime
TM
.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
17

AXISQ6042-SPTZDomeNetworkCamera
MediaStreams
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
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AXISQ6042-SPTZDomeNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp
.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage46.
2.TCP/IP.Seepage49.
3.Date&Time.Seepage48.
4.VideoStream.Seepage20.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
19

AXISQ6042-SPTZDomeNetworkCamera
Video
Video
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage20.
•Streamproles.Seepage21.
•Camerasettings.Seepage22.
•Overlayimage.Seepage23.
•Privacymask.Seepage25.
SetUpVideoStreams
Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage20.
•H.264.Seepage21.
•MJPEG.Seepage21.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirement,forexampleinfacerecognition.
Thepixelcountercanbeused:
•Whensettingupavideostream,seeSetUpVideoStreamsonpage20.UnderPreview,clickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Rotateimage.Ifrequired,theimagecanberotated.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage23.
ClickSavetoapplythenewsettings.
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AXISQ6042-SPTZDomeNetworkCamera
Video
H.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo>VideoStreampage.SelecttheH.264tab.Thesettingsdenedinthis
pagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264prole(s):
•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.
•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.
TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because
MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga
targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor
this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toapplythesettings,clickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage38.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage44.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
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AXISQ6042-SPTZDomeNetworkCamera
Video
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
CameraSettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
ImageAppearance
TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives
minimumcolorsaturation.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.
WhiteBalance
TochangethissettinggotoSetup>Video>CameraSettings
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight
sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp
.
WideDynamicRange
WideDynamicRange(WDR)processingbalancesthebrightestanddarkestsectionsofascenetoproduceanimagethatisbalanced
inlightingtoprovidemoredetail.Widedynamicrangecanimprovetheexposurewhenthereisaconsiderablecontrastbetweenlight
anddarkareasintheimage.TherearethreedifferentWDRmodes:
WDR1-contrast
WDR2-doubleexposure
WDR3-contrastanddoubleexposure
ThedifferentWDRsettingsadjustforvariousamountsofcontrastintheimage.UseahigherWDRnumberforahighercontrast.
EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.
ExposureSettings
Exposurecontrol-Thesesettingsisusedtoadapttotheamountoflightused.Automaticisthedefaultsettinganditcanbe
usedinmostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.UseManualifyouhavespecial
requirementsfortheexposuresettingandwishtolockit.Selectthedesiredexposuretimefromthedrop-downlist.
Maxexposuretime-Selectthemaximumexposuretimefromthedrop-downlist.Increasingtheexposuretimewillimproveimage
quality,butdecreasetheframerate.Theremayalsobeanincreaseinmotionblur.
Allowslowshutter-SelectAllowslowshuttertoletthecameradecreasetheshutterspeedinlowlighttoimproveimagebrightness.
EnableBacklightcompensation-SelectEnableBacklightcompensationifabrightspotoflight,forexamplealightbulb,causes
otherareasintheimagetoappeartoodark.
Maxgain-Measuredindecibels(dB),gaindescribestheamountofamplicationappliedtoasignal,inthiscasethevisual
informationintheimage.Ahighlevelofamplicationmayprovideabetterimageinverylowlightsituations.Ahighgainwillalso
increasetheamountofimagenoise.
22

AXISQ6042-SPTZDomeNetworkCamera
Video
Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirement,selectapredenedarea.
IRcutlter-TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleat
night,orwhenusinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”
infraredlight.TheimageisshowninblackandwhitewhentheIRcutlterisoff.SettheIRcutltertoAutotoautomatically
switchbetweenOnandOffaccordingtothelightingconditions.
Day/Nightshiftpriority-UsetheDay/Nightshiftprioritybartodeterminewhenthecamerashiftsintoeitherdaymodeornight
mode.Bydefault,thecamerawillautomaticallychangefromdaytonightmodeatapre-denedlevelwhichcorrespondstolight
conditions.Bydraggingthebarhandletowardsthesun,thecamerawillchangetodaymodeearlierandchangetonightmodelate.
ImageSettings
Important
Theautofocusbehaviorisaffectedbyfactorssuchaslightconditions,contrastsinthescene,andobjectsmovinginandout.In
theseconditionsorscenes,amanualfocuscouldbepreferabletoenhanceperformanceandallowthecameratofocusfaster.
Autofocusenabled-Autofocusenablesthecameratofocusalthoughthedistancetodifferentobjectsofinterestisconstantly
changing.Wheneverthecamera’span/tilt/zoompositionischanged,theautofocusperformsasearchtondtheidealfocuspoint.
Automaticfocusingisenabledbydefault.Ifthefocuspositionischangedmanuallyusingthefocusbar,autofocuswillbedisabled
evenifenabledinImageSettings.Inthiscase,usethePTZcontrolpaneltoenableautofocus,seepage14.Ifrequired,thefocus
controlcanbedisabledunderPTZ>Advanced>Controls.
Noisereduction-SettoOntoenablenoisereduction.Noisereductionmayincreasetheamountofmotionblur.
ImagefreezeonPTZ-SelectAllmovementstofreezetheimagewhilethecameraismovingduringapan,tiltorzoomoperation.
Oncethecamerareachesitsnewposition,theviewfromthatpositionisshown.Presetsfreezestheimageonlywhenthecamera
movesbetweenpresetpositions.
Overlay
Overlaysareusedtoprovideextrainformation,suchasforensicvideoanalysisorduringproductinstallationandconguration.
Overlaysaresuperimposedoverthevideostream.
Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay
informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&
Date/TimeFormatsintheonlinehelp
Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeUseOverlayTextinanActionRule.
Toenableoverlays:
1.GotoVideo>VideoStreamandselecttheImagetab.
2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto
theAxisproduct,seeOverlayImage.
3.Toincludedateandtime,selectIncludedateandIncludetime.
4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&
Date/TimeFormatsintheonlinehelp
.
.
5.Denetextoverlaycharacteristicsintherelevantelds.
6.ClickSave.
Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage48.
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AXISQ6042-SPTZDomeNetworkCamera
Video
DisplayingthePanPositionasaTextOverlay
Itmaybeusefultoretrieve,forinstancefromarecordedvideo,thepanposition(indegrees)inwhichaneventhastakenplace.
Thiscanbeobtainedbyincludingthepanpositionintheimageasatextoverlay,usingamodier.Todisplaythepanpositionasa
textoverlay:
1.GotoSetup>Video>VideoStream.
2.UnderOverlaysettings,selectIncludetextandenter#x.
3.Conguretheoptionalsize,colorandpositonofthetextoverlay.
4.ClickSave.
OverlayImage
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.
Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionandPan/Tilt/Zoommovements.
Useaprivacymasktosetupadynamicmaskwhichwillalwaysmaskthespeciedpartofmonitoredarea.
Formoreinformationaboutprivacymasks,seePrivacyMaskonpage25.
Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct.TheuploadedimageshouldbeaWindows24-bitBMP
imagewithmaximum250colors.Theimagewidthandheight,inpixels,mustbeexactlydivisibleby4andcannotbelargerthanthe
maximumimageresolution.Ifcombiningtextandimageoverlays,takeintoconsiderationthatthetextoverlayoccupies16or32
pixelsinheight(dependingontheresolution)andhasthesamewidthasthevideoimage.
ToautomaticallyscaletheimagetotheresolutionusedbytheAxisproduct,selecttheoptionScalewithresolutionfromthe
TransparencySettingspagewhichisdisplayedwhenuploadingintheimage.
Touploadanoverlayimage:
1.GotoVideo>OverlayImage.
2.ClickBrowseandbrowsetothele.
3.ClickUpload.
4.TheTransparencySettingspageisnowdisplayed:
-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue
forthecolor.Example:Tomakewhitetransparent,enterFFFFFF.
Formoreexamplesofhexadecimalvalues,seetheonlinehelp
-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe
resolutionusedbytheAxisproduct.
5.ClickSave.
Toselecttheimagetouseasoverlay:
.
1.GotoVideo>OverlayImage.
2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.
Todisplaytheoverlayimage:
1.GotoVideo>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.
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AXISQ6042-SPTZDomeNetworkCamera
Video
3.Tocontroltheimage’sposition,entertheXandYcoordinates.TheX=0andY=0positionisthetopleftcorner.Ifapartof
theimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedsothatthewholeimageisvisible.
4.ClickSave.
UseOverlayTextinanActionRule
Actionrules,seepage38,candisplayanoverlaytextwhentheruleistriggered.Thetextcanbeusedtoprovideinformationfor
forensicvideoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconguration.
Todisplayoverlaytextwhenanactionruleistriggered,themodier#Dshouldbeusedasdescribedbelow.Whentheruleis
triggered,#Dwillbereplacedbythetextspeciedintheactionrule.
Startbyenablingoverlaytextinthevideostream:
1.GotoVideo>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludetext.
3.Enterthemodier#Dand,optionally,additionaltextwhichwillbedisplayedalsowhentheactionruleisnotactive.
Createtheactionrule:
1.GotoEvents>ActionRules
2.ClickAddtocreateanewrule.
3.SelectaTriggerand,optionally,aScheduleandAdditionalconditions.Seetheonlinehelpfordetails.
4.FromtheActionslist,selectOverlayText
5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dwillbereplacedby.
6.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.
Example
Todisplaythetext“Motiondetected”whenmotionisdetected,enter#DintheIncludetexteldandenter“Motiondetected”in
theTexteldwhensettinguptheactionrule.
PrivacyMask
Aprivacymaskisanareaofsolidcolorthatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymaskscannotbe
bypassedviatheVAPIX®ApplicationProgrammingInterface(API).
ThePrivacyMaskList,Video>PrivacyMask,showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates
iftheyareenabled.
SincethePan/Tilt/Zoomcoordinatesdeneitssizeandposition,aprivacymaskisdynamicinrelationtothemonitoredarea.This
meansthatregardlessoftheangleandzoomofthelens,thesameplaceorobjectwillbehidden.Todeneatwhatmagnicationthe
maskshouldbedisplayed,zoomtothedesiredlevelandclickSetlevel.
Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.
Formoreinformation,seetheonlinehelp
Important
Addingmanyprivacymasksmayaffecttheproduct’sperformance.
.
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AXISQ6042-SPTZDomeNetworkCamera
ConfiguretheLiveViewPage
ConfiguretheLiveViewPage
YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof
theLiveViewpage.
•StreamProle.Seepage21.
•DefaultViewerforBrowser.Seepage26.
•ViewerSettings.Seepage26.
•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage13.
•UserDenedLinks.Seepage27.
•OutputButtons.Seepage27.
DefaultViewerforBrowsers
FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts
toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand
selectsthebestavailablecombination.
BrowserViewerDescription
WindowsInternetExplorer
Otherbrowsers
Formoreinformation,pleaseseetheonlinehelp.
AMC
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
ServerPush
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
H.264.
newimage.
Recommendedviewerforotherbrowsers(MotionJPEG).
H.264.
newimage.
ViewerSettings
Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.
•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo
imageinyourbrowser.
•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia
Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour
Axisreseller.
•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick
mode.
•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe
PTZcontrolpanel.
•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe
AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl
(AMC)onpage16.
26

AXISQ6042-SPTZDomeNetworkCamera
ConfiguretheLiveViewPage
UserDenedLinks
Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL
tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor
activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe
scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.
OutputButtons
ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.
Note
ToenablethissettingatleastoneI/Oportmustbeconguredasanoutputport.SeeI/OPortsonpage56.
TodisplayoutputbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderOutputButtons,selectthetypeofcontroltouse:
-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60
seconds.
-Active/Inactivedisplaystwobuttons,oneoreachaction.
Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.
FormoreinformationaboutI/Oports,seeI/OPortsonpage56.
27

AXISQ6042-SPTZDomeNetworkCamera
PTZ(PanTiltZoom)
PTZ(PanTiltZoom)
PresetPositions
Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof
thefollowingvalues:
•Panandtiltpositions
•Zoomposition
•Focusposition(manualorautomatic)
•Irisposition(manualorautomatic)
AccessthePresetPositions
Presetpositionscanbeaccessedinseveralways:
•ByselectingthepresetfromthePresetpositionsdrop-downlistintheLiveViewPage.
•Whensettingupactionrules.Seepage38.
•Whensettingupguardtours.Seepage30.
•WhensettinguptheGatekeeper.Seepage29.
AddaPresetPosition
1.GotoPTZ>PresetPositions.
2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition,seePresetPositions.
3.EnteradescriptivenameintheCurrentpositioneld.
4.Ifrequired,selectUsecurrentpositionasHome.
5.ClickAddtosavethepresetposition.
Toincludethepresetpositionnameintheoverlaytext,gotoVideo,selectIncludeoverlaytextandenterthemodier#Pinthe
eld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp
.
SettheHomePosition
TheHomepositionisreadilyaccessiblebyclickingtheHomebuttonontheLiveViewpageandinthePresetPositionssetupwindow.
Tosetacustomizedhomeposition,selectUsecurrentpositionasHomewhenaddingapresetposition.Theuser-denedhome
positionwillhave(H)added,forexample,Entrance(H).ThedefaultHomeposition,called“Home”,willstillbeavailable.
TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength
oftime.EnterthelengthoftimeintheReturntohomewheninactiveeldandclickSave.Setthetimetozerotopreventthe
productfromautomaticallyreturningtotheHomeposition.
SetNewPan0°
Important
SetnewPan0°affectsallpreviouslydenedpresets,guardtours,masksetc.
28

AXISQ6042-SPTZDomeNetworkCamera
PTZ(PanTiltZoom)
Theproductcanbemountedinthreedifferenthorizontaldirections.ThismaycausetheviewfromPan0°tobechangedfromthe
originalview .ClickSetnewPan0°tosetthepancoordinatesystemtozerointhecurrentdirection.SetnewPan0°canbeuseful
forinstancewhenre-installingtheproductaftermaintenance.
Gatekeeper
TheActiveGatekeepermonitorsanareasuchasanentrancegate.Whenmotionisdetectedinthemonitoredarea,theGatekeeper
will,dependingonconguration,steerthecameratoaselectedpresetpositionorstartautotrackingfromaselectedpresetposition.
Usingazoomed-inpresetpositioncanmakeitpossibleto,forexample,readalicenseplateoridentifyaperson.Whenmotion
isnolongerdetected,thecamerareturnstoitsHomepositionafteradenedtime.
ToenabletheGatekeeper,gotoPTZ>Gatekeeperandfollowtheonlineinstructions.
Itisalsopossibleto,forexample,recordvideoorsaveimages(takeasnapshot)whiletheGatekeeperisactive.GotoEventsandset
upanactionrulewithPTZPresetReachedorAutotrackingastrigger.
Autotracking
TheAxisproductcandetectmovementintheeldofview,forexampleamovingvehicleorperson.Ifautotrackingisenabled,the
Axisproductwillautomaticallypanandtilttofollowthemovingobject.Incasethereismuchsimultaneousmovement,theareawith
themostmovementwillbefollowed.Autotrackingcontinuesuntilthemovingobjectstopsordisappearsfromthemonitoredarea.
Movementinareasblockedbyprivacymasksandinexcludeareasdoesnottriggerautotracking.
ItisstronglyrecommendedtoenablethePTZControlQueueifautotrackingandguardtourareenabledsimultaneously.InthePTZ
ControlQueue,guardtourhaslowerprioritythanautotracking,soautotrackingwillnotbeabandonedtostartaguardtour.
Conguration
Start/StopAutotracking-ClickStarttoenableautotracking.Todisableautotracking,clickStop.
Settings-TheMovementtriggersensitivitylevelcanbesettoLow,MediumorHigh.Mediumisusuallyagoodchoice,dependingon
thesizeofthemovingobjectsandtheimagecontrast,aloworhighsensitivitymightbemoresuitable.
ExcludeAreas
Excludeareasareareaswheremovementistobeignored.
Note
Movementinanareablockedbyaprivacymaskisalwaysignored.
1.ClickAddareatocreateanexcludearea
2.Resizeandmovethearea(thebluerectangle)tothedesiredposition.
3.EnteradescriptivenameandclickSave.
Toremoveanarea,clickthenameoftheareaandclickRemove.Toenableordisableanarea,clickthenameoftheareaand
clickEnable/Disable.
MaxLimits
Thepanandtiltlimitsrestricttheareawhereautotrackingisallowed.Theareabeyondthesetlimitswillbeignored.Thismayprove
useful,forexample,toavoidtrackingbirdsinthesky.Betweenthepanstartandendlimits,autotrackingisallowedgoingclockwise.
Theillustrationsshowthedifferencebetweensettingarangefrom135°to45°(1)andarangefrom45°to135°(2).
1.SelectEnabletiltlimitandEnablepanlimitrespectivelytoenablethetiltandpanlimits.
2.EntertheTiltangleandPanlimitvalues,orclickthelinksandmovethebluehorizontalandverticalbarsinthepreview
windowuntilsatised.
29

AXISQ6042-SPTZDomeNetworkCamera
90°-90°
-180°/180°
0°
90°-90°
-180°/180°
0°
A
B
B
A
1
2
PTZ(PanTiltZoom)
3.ClickSave.
Topview
APanlimitstart
BPanlimitend
GuardTour
Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor
congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.
TheguardtourcapabilityinthisAxisproductalsoincludestourrecording.TourrecordingisdescribedinTourRecordingonpage31.
Toaddaguardtour:
1.GotoPTZ>GuardTourandclickAdd.
2.SelectCreateapresettourandclickOK.
3.Enteradescriptivename.
4.Specifythepauselengthbetweenruns.
5.SelectanavailablepresetpositionandclickApply.
6.SpecifytheMoveSpeed.
7.SpecifytheViewTimeinsecondsorminutes.
8.SpecifytheViewOrderorselecttheRandomvieworderoption.
9.ClickSave.
Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.
Note
ForproductsthatsupportLimitedGuardTour,theproducthasaxedminimumviewtime
Formoreinformationseetheonlinehelp.
30

AXISQ6042-SPTZDomeNetworkCamera
PTZ(PanTiltZoom)
TourRecording
Theguardtourfunctioninthisproductincludestourrecording,whichallowsrecordingofacustomtourusinganinputdevicesuchas
ajoystick,mouse,keyboardorthroughtheVAPIX®ApplicationProgrammingInterface(API).Arecordedtourisareplayofarecorded
sequenceofPan/Tilt/Zoommovements,includingtheirvariablespeedsandlengths.
Toaddarecordedtour:
1.GotoPTZ>GuardTourandclickAdd.
2.SelectCreatearecordtourandclickOK.
3.Enteradescriptivename.
4.Specifythepauselengthbetweenruns.
5.Click
6.Whensatised,click.
7.ClickOK.
Note
Onlythenameoftherecordedtourandpausebetweenrunscanbemodied.Startinganewrecordingwilloverwritethe
existingguardtour.
TherecordedtourcanbeactivatedfromtheLiveViewandGuardTourpagesorthroughevents.Formoreinformationseethe
onlinehelp.
tostartrecordingthePan/Tilt/Zoommovements.
OSDIZones
On-ScreenDirectionIndicator(OSDI)zonescanbeincludedintheoverlaytext(seeOverlayonpage23)toaidtheusertonavigate
theAxisproduct.EachOSDIzoneissetupwithcoordinatesandadescriptivename.
OSDIzonesaresetupunderPTZ>OSDIZones.TheAxisproductusesthecoordinatesofthecenteroftheviewtosetthelower
leftandupperrightzoneareas.FirstnavigatetowhereyouwouldlikethelowermostleftpointoftheOSDIzonetobelocated.
ClickGettosetthecoordinates.ProceedtowheretheupperrightpointofzoneshouldbelocatedandclickGet.Givethezonea
descriptivenameandclickOK.
ToincludethenameoftheOSDIzoneintheoverlaytext,gotoVideo<VideoStream<OverlaySettings.ChecktheInclude
textboxandenterthemodier#Lintheeld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsin
theonlinehelp
.
Advanced
Limits
Denethepan,tilt,zoomandfocuslimitsfortheAxisproduct.Movementstotheleftandright,upanddown,canberestrictedto
narrowtheareaundersurveillance.
WhenEnableE-ipisselected,asittiltsdownandcontinuestopanbackwards,theAxisproductwillautomaticallycorrecttheview
andipit180degrees.Theleftlimitmustbesetto–180degreesandtherightlimitto180degreesfore-iptowork.
Nearfocuslimitisusedtopreventthecamerafromautofocusingonobjectsclosetothecamera.Thisway,thecameracanignore
objectssuchasoverheadwires,streetlights,orothercamerasplacedclosetothecamera.
Tomakethecamerafocusontheareasofinterest,setthenearfocuslimittoavaluethatisgreaterthanthedistanceatwhichthe
uninterestingobjectstendtoappear.Seeillustrationbelowwherexisthenearfocuslimitvalue.
31

AXISQ6042-SPTZDomeNetworkCamera
PTZ(PanTiltZoom)
Movespeedsetsthespeedofthecamera’spanandtiltmovements.Thedefaultsettingismaximumspeed.
Whenusingajoystick(oremulatingonewiththemouse)theEnableproportionalspeedsettingcanbeusedtoreducethemaximum
pan/tiltmovementspeed,i.e.thespeedthecameraviewmovesatwhenthejoystickispushedallthewayoutinanydirection.Thisis
usefulthentheviewiszoomedinonanobject.
Seetheonlinehelp
formoreinformation.
Controls
AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.
ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl
panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface.
ClickAddtoaddanewshortcutcommandbutton.
ThefollowingPTZcontrolsareenabledbydefault:
•Pancontrol
•Tiltcontrol
•Zoomcontrol
•Focuscontrol
•Iriscontrol
Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.
Note
DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto
presetpositionsthatrequireatiltmovement.
32

AXISQ6042-SPTZDomeNetworkCamera
PTZ(PanTiltZoom)
ControlQueue
Note
•TheadministratorcanenableanddisablePTZcontrolsforselectedusers.
•Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.
•TheControlqueuepolltimeismeasuredinseconds.Formoreinformationseetheonlinehelp.
TheadministratorcansetupaqueueforPTZcontrollersfromPTZ>ControlQueue.Oncesetup,thePTZControlQueuebuttons
appearintheLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime.Otheruserswillbeplacedinqueue.
Auserwhobelongstoagroup(seeUsersonpage46)withahigherPTZprioritycangobeforeotherusersinthequeueandtake
controloftheproduct.Theorderofpriorityisasfollows:
1.Administrator—AnadministratortakesoverPTZcontrolregardlessofwhoisrstinqueue.Theadministratorwillbe
removedfromthequeue60secondsafterthelastPTZcontrolcommand.
2.Event—TheAxisproductcanbeconguredtogotoapresetpositionwhentriggeredbyanalarm(seeEventsonpage38).
Theeventwillimmediatelybeplacedrstinthequeueexceptwhenanadministratorisincontrol.
3.Operator—Sameasadministratorbutwithlowerpriority
4.GuardTour—Aguardtour(seepage30)hasPTZcontrolforanindeniteperiodoftime.Itmaybeoverriddenbyan
operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.
5.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispassed
ontothenextviewerinqueue.
33

AXISQ6042-SPTZDomeNetworkCamera
Detectors
Detectors
ShockDetection
EnableShockDetectionfromtheDetectorsmenu.Shockdetectionisused,forexample,togenerateanalarmiftheproductishit
byanobjectoriftheproductistamperedwith.
UsetheShocksensitivityslidertoadjustthesensitivitylevelatwhichtheproductshouldsendanalarm.Lowsensitivityvalue
impliesthattheproductwillgenerateanalarmonlyifthehitispowerful.Ahighsensitivityvalueimpliesthattheproductwill
generateanalarmevenwithmildtampering.
MotionDetection
Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.
Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:
•Includewindows—deneareaswheremotionshouldbedetected
•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows
areautomaticallyignored).
Forinstructions,seeSetUpMotionDetectionWindowsonpage34.
Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See
MotionDetectionParametersonpage34.
Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.
Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSetUpActionRulesonpage38.
Note
•Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.
•ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe
camerawillalsochangethepositionoftheMotionDetectionWindow.
SetUpMotionDetectionWindows
TosetupamotiondetectionIncludeWindow,followtheseinstructions:
1.GotoDetectors>MotionDetection.
2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand
enteradescriptivename.
3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired
position)ofthewindow.
4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected
motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.
5.ClickSave.
Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe
includewindow.
Todeleteanincludeorexcludewindow ,selectthewindowinthelistofwindowsandclickDel.
MotionDetectionParameters
Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:
34

AXISQ6042-SPTZDomeNetworkCamera
Detectors
Parameter
Description
Highlevel(100%)
Mediumlevel(50%)
Lowlevel(0%)
Recommendedvalues
Defaultvalues
Note
•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow,
andselectalowobjectsize.
•Toavoidtriggeringonsmallobjects,selectahighobjectsize.
•Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion
detectiontotriggeraslongastheobjectispresentinthewindow .
•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.
ObjectSize
Objectsizerelativetowindow
size.
Onlyverylargeobjectstrigger
motiondetection.
Evenverysmallobjectstrigger
motiondetection.
5–15%60–90%75–95%
15%90%90%
History
Objectmemorylength.
Anobjectthatappearsin
thewindowtriggersmotion
detectionforalongtime
beforeitisconsideredas
non-moving.
Anobjectthatappearsin
thewindowtriggersmotion
detectiononlyforaveryshort
timebeforeitisconsideredas
non-moving.
Sensitivity
Differenceinluminance
betweenbackgroundand
object.
Ordinarycoloredobjectson
ordinarybackgroundstrigger
motiondetection.
Alargedifferenceinluminance
isrequiredtotriggermotion
detection.
Onlyverybrightobjectson
adarkbackgroundtrigger
motiondetection.
35

AXISQ6042-SPTZDomeNetworkCamera
Applications
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Forinformationaboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
ApplicationLicenses
Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:
•Automaticinstallation—requiresaccesstotheInternet
•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct
Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder
SystemOptions>Support>SystemOverview.
UploadApplication
Touploadandstartanapplication:
1.GotoSetup>Applications.
2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.
3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.
5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
Note
•Applicationscanbeuploadedbyproductadministrators.
•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version
3.10andlater.
Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.
ApplicationConsiderations
Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand
theapplicationrecongured.
IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot
guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout
rmwareupgrades,seeUpgradetheFirmware.
IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.
IftheAxisproductisrestored,uploadedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto
Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring
theAxisproduct,seeMaintenance.
36

AXISQ6042-SPTZDomeNetworkCamera
Applications
IftheAxisproductisresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory
default,seeResettoFactoryDefaultSettings.
37

AXISQ6042-SPTZDomeNetworkCamera
Events
Events
TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.
ConvertEventTypestoActionRules
IftheAxisproductisupgradedtormwareversion5.40orlater,itisrecommendedtoconvertEventTypestoActionRules.The
legacyuserEventTypesinthecamerawillcontinuetoworkbutwillnotbevisibleintheuserinterfaceofthecamera.TheEvent
TypesneedtobeconvertedtoActionrulestobecomevisibleintheuserinterface.
ToconvertEventTypestoActionRulesgotoEvents>ActionRulesandclickConvert.
NO
TICE
NO NO
TICE TICE
ThisisnotrecommendedwhenusingaVMSbasedontheoldEventManagementSystem.
SetUpActionRules
Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan
emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.
Formoreinformationaboutavailabletriggersandactions,seeTriggersonpage39andActionsonpage40.
Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe
camera’seldofview.
Setupmotiondetectionandaddanetworkshare:
1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow.Seepage34.
2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage55.
Setuptheactionrule:
1.GotoEvents>ActionRulesandclickAdd.
2.SelectEnableruleandenteradescriptivenamefortherule.
3.SelectDetectorsfromtheTriggerdrop-downlist.
4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.
5.Optionally,selectaScheduleandAdditionalconditions.Seebelow.
6.UnderActions,selectRecordVideofromtheTypedrop-downlist.
7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.
8.SelectNetworkSharefromtheStoragedrop-downlist.
Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing
additionalconditions,allconditionsmustbemettotriggertheaction.
Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,
duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.
TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime
and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered
againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.
38

AXISQ6042-SPTZDomeNetworkCamera
Events
Formoreinformation,seetheonlinehelp.
Triggers
Availableactionruletriggersandconditionsinclude:
•Applications–Useinstalledapplicationstotriggertherule.SeeApplicationsonpage36.
•Detectors
-LiveStreamAccessed–Triggertherulewhenanystreamisaccessedandduringedgestorageplayback.
Thiscanforexamplebeusedtosendnotications.
-MotionDetection–Triggertherulewhenmotionisdetected.SeeMotionDetectiononpage34.
-ShockDetection–TriggertherulewhentheAxisproductdetectsithasbeentiltedorhit.SeeShockDetection
onpage34.
•Hardware
-Heater–Triggertheruleiftheheaterismalfunctioning.Thiscanforexamplebeusedtosendmaintenance
notications.
•InputSignal
•PTZ
-Network–Triggertheruleifnetworkconnectionislostorrestored.Thiscanforexamplebeusedtostart
recordingtotheSDcard.
-Temperature–Triggertheruleifthetemperaturefallsoutsideorinsidetheoperatingrangeoftheproduct.This
canforexamplebeusedtosendmaintenancenotications.
-DigitalInputPort–TriggertherulewhenanI/Oportreceivesasignalfromaconnecteddevice.SeeI/O
Portsonpage56.
-ManualTrigger–TriggertheruleusingtheManualTriggerbuttonintheLiveViewpage.SeeControlson
theLiveViewPageonpage13.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation
andconguration.
-VirtualInputs–canbeusedbyaVMS(VideoManagementSystem)totriggeractions.Virtualinputscan,for
example,beconnectedtobuttonsintheVMSuserinterface.
-Autotracking–Triggertherulewhenautotrackingstartsorstops.SeeAutotrackingonpage29.
-Error–TriggertheruleifthePTZfunctionalityisnotworkingcorrectly.Thiscanforexamplebeusedto
sendmaintenancenotications.
-Moving–TriggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused
asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe
cameraviewmovesduetoaPTZoperation.
-PresetReached–Triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused
withtheSendImagesactiontouploadimagesfromthepresetposition.
-Ready–TriggertherulewhenthePTZfunctionalityisreadytobeused.Thiscanforexamplebeusedtosteer
thecameratoaspecicpresetpositionwhentheproductisstarted.
•Storage
-Disruption–Triggertheruleifstorageproblemsaredetected,forexampleifthestoragedeviceisunavailable,
removed,full,lockedorifotherreadorwriteproblemsoccur.Thiscanforexamplebeusedtosendmaintenance
notications.
39

AXISQ6042-SPTZDomeNetworkCamera
Events
-Recording–TriggerstherulewhentheAxisproductrecordstothestoragedevice.Therecordingstatustrigger
canbeusedtonotifytheoperator,forexamplebyashingLEDlights,iftheproducthasstartedorstoppedto
recordtothestoragedevice.Notethat,thistriggercanbeusedonlyforedgestoragerecordingstatus.
•System
-SystemReady–Triggertherulewhentheproducthasbeenstartedandallservicesarerunning.Thiscanfor
examplebeusedtosendanoticationwhentheproductrestarts.
•Time
-Recurrence–Triggertheruleperiodically.SeeSetUpRecurrencesonpage42.Thiscanforexamplebeusedto
uploadanimageevery5minutes.
-UseSchedule–Triggertheruleaccordingtotheselectedschedule.SeeCreateSchedulesonpage42.
Actions
Availableactionsinclude:
•Day/NightVisionMode–Setdaymode(IRcutlteron)ornightmode(IRcutlteroff).
•OutputPort–ActivateanI/Oporttocontrolanexternaldevice.
•OverlayText–Displayanoverlaytext.SeeUseOverlayTextinanActionRuleonpage25.
•PTZControl
-Autotracking–Startautotracking.SeeAutotrackingonpage29.
-PresetPosition–Gotoapresetposition.
-GuardTour–Startaguardtour.SeeGuardTouronpage30.
•RecordVideo–Recordvideotoaselectedstorage.
•SendImages–Sendimagestoarecipient.
•SendNotication–Sendanoticationmessagetoarecipient.
•SendSNMPTrap–SendanSNMPtrapmessagetotheoperator.MakesurethatSNMPisenabledandcongured
underSystemOptions>Network>SNMP.
•SendVideoClip–Sendavideocliptoarecipient.
AddRecipients
Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication
messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeRecipientTypesonpage41.
Toaddarecipient:
1.GotoEvents>RecipientsandclickAdd.
2.Enteradescriptivename.
3.SelectarecipientType.
4.Entertheinformationneededfortherecipienttype.
5.ClickTesttotesttheconnectiontotherecipient.
6.ClickOK.
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AXISQ6042-SPTZDomeNetworkCamera
Events
RecipientTypes
Thefollowingrecipientsareavailable:
RecipientUsewithactionNotes
Email
FTP
SFTPSendImages
SendImages
SendNotication
SendVideoClip
SendImages
SendVideoClip
SendVideoClip
Anemailrecipientcancontainmultipleemailaddresses.
EncryptedletransferusingSSHFileTransportProtocol
(SFTP).SFTPisamoresecuremethodthanFTPbutle
transfermightbeslower,especiallyforlargelessuchashigh
resolutionvideo.
SpecifylogininformationfortheSFTPserverandtheserver’s
publickeyMD5ngerprint(32hexadecimaldigits).
TheSFTPrecipientsupportsSFTPserversusingSSH-2with
RSAandDSAhostkeytypes.RSAisthepreferredmethod.To
useDSA,disabletheRSAkeyontheSFTPserver.
HTTP
HTTPSSendImages
NetworkShareSendImages
TCPSendNotication
SendImages
SendNotication
SendVideoClip
SendNotication
SendVideoClip
SendVideoClip
EncryptedletransferusingHyperTextTransferProtocol
Secure(HTTPS).
SpecifylogininformationfortheHTTPSserverandvalidate
theserver’scerticate.IfthereisaproxybetweentheAxis
productandtheHTTPSserver ,alsospecifytheproxysettings.
Anetworksharecanalsobeusedasastoragedevicefor
recordedvideo.GoSystemOptions>Storagetocongure
anetworksharebeforesettingupacontinuousrecordingor
anactionruletorecordvideo.Formoreinformationabout
storagedevices,seeStorageonpage54.
SetUpEmailRecipients
Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand
authenticationusedby,forexample,acorporateemailserver.
Note
Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from
receivingscheduledemailsandsimilar .Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked
emailaccounts.
Tosetupanemailrecipientusingoneofthelistedproviders:
1.GotoEvents>RecipientsandclickAdd.
2.EnteraNameandselectEmailfromtheTypelist.
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AXISQ6042-SPTZDomeNetworkCamera
Events
3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.
4.SelecttheemailproviderfromtheProviderlist.
5.EntertheuserIDandpasswordfortheemailaccount.
6.ClickTesttosendatestemail.
Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas
Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver
address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver
certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,
seeCerticatesonpage47.
CreateSchedules
Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside
ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.
Tocreateanewschedule:
1.GotoEvents>SchedulesandclickAdd.
2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.
3.ClickOK.
Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.
SetUpRecurrences
Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.
Tosetuparecurrence:
1.GotoEvents>RecurrencesandclickAdd.
2.Enteradescriptivenameandrecurrencepattern.
3.ClickOK.
Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen
selecttherecurrencefromtheseconddrop-downlist.
Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.
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AXISQ6042-SPTZDomeNetworkCamera
Recordings
Recordings
TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:
•Tostartacontinuousrecording,seepage44.
•Tosetupactionrules,seepage38.
•Toaccessrecordings,seeFindRecordingsonpage43.
•Toplayrecordings,seePlayRecordingonpage43.
•Toexportarecordingasavideoclip,seeExportVideoCliponpage44.
•Tocongurecameracontrolledstorage,seeStorageonpage54.
FindRecordings
RecordingsstoredontheSDcardornetworksharecanbeaccessedfromtheRecordings>Listpage.Thepagelistsallrecordingson
thestoragedeviceandshowseachrecording’sstartdateandtime,durationandtheeventthattriggeredtherecording.
Note
Therecording’sstartdateandtimeissetaccordingtotheAxisproduct’sdateandtimesettings.IftheAxisproductis
conguredtouseatimezonedifferentfromthelocaltimezone,makesuretoconguretheRecordingtimeltersaccording
totheproduct’stimezone.DateandtimesettingsareconguredunderSystemOptions>Date&Time,seeDate&Time
onpage48.
Tondarecording,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilter:
Recordingtime—ListrecordingsthatstartedbetweentheFromandTotimes.
Event—Listrecordingsthatweretriggeredbyaspecicevent.Selectcontinuoustolistcontinuousrecordings.
Storage—Listrecordingsfromaspecicstoragedevice.
Sort—Specifyhowrecordingsshouldbesortedinthelist.
Results—Specifythemaximumnumberofrecordingstodisplay.
3.Toapplythelters,clicktheFilterbutton.Someltersmaytakealongtimetocomplete.
4.TherecordingsaredisplayedintheRecordinglist.
Toplayarecording,selecttherecordingandclickPlay.SeealsoPlayRecordingonpage43.
Toviewdetailedinformationaboutarecording,selecttherecordingandclickProperties.
Toexportarecordingorapartofarecordingasavideoclip,selecttherecordingandclickExport.SeealsoExportVideoClipon
page44.
Toremovearecordingfromthestoragedevice,selecttherecordingandclickRemove.
PlayRecording
RecordingsontheSDcardornetworksharecanbeplayeddirectlyfromtheAxisproduct’swebpages.
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AXISQ6042-SPTZDomeNetworkCamera
Recordings
Toplayarecording,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto
applythelters.SeealsoFindRecordingsonpage43.
3.SelecttherecordingandclickPlay.Therecordingwillbeplayedinanewbrowserwindow.
ExportVideoClip
RecordingsontheSDcardornetworksharecanbeexportedasvideoclips.Itispossibletoexportacompleterecordingora
partofarecording.
Note
TheexportedrecordingisaMatroskavideole(.mkv).ToplaytherecordinginWindowsMediaPlayer,AXISMatroskaFile
Splittermustbeinstalled.AXISMatroskaFileSplittercanbedownloadedfromwww.axis.com/techsup/software
Toexportavideoclip,followthesesteps:
1.GotoRecordings>List.
2.Toreducethenumberofrecordingsdisplayed,selectthedesiredoptionsunderFilterandclicktheFilterbuttonto
applythelters.SeealsoFindRecordingsonpage43.
3.SelecttherecordingandclickExport.TheExportRecordingdialogopens.
4.Bydefault,thecompleterecordingisselected.Toexportapartoftherecording,modifythestartandstoptimes.
5.Optionally,enteralenamefortherecording.
6.ClickExport.
Note
Recordingscanalsobeexportedfromtheplaybackwindow .
ContinuousRecording
TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage
onpage54.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.
Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda
newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey
areremovedmanuallyorthroughautomaticremovalofoldrecordings.
Tostartacontinuousrecording,followthesesteps:
1.GotoRecordings>Continuous.
2.SelectEnabled.
3.SelectthetypeofstoragedevicefromtheStoragelist.
4.SelectaStreamproletouseforcontinuousrecordings.
5.ClickSavetosaveandstarttherecording.
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AXISQ6042-SPTZDomeNetworkCamera
Languages
Languages
MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected
language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick
theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.
Note
•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto
English.
•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand
laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,
uploadanupdatedlanguagele.
•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.
45

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
SystemOptions
Security
Users
UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan
setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans
thatanybodymayaccesstheLiveViewpage.
Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):
Viewer-AccesstotheLiveViewpage
Operator-AccesstotheLiveViewpageandtoallsettingsexceptSystemOptions
Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.
Note
NotethatwhentheoptionEncrypted&unencryptedisselected,thewebserverwillencryptthepassword.Thisisthedefault
optionforanewunitoraunitresettofactorydefaultsettings.
UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow .Youmayneedtoallowunencryptedpasswordsifthereare
viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed
tologinagainandbeconguredtousethisfunctionality.
UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.
SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.
DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.
ONVIF
ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,
andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperability
betweendifferentvendorproducts,increasedexibility ,reducedcostandfuture-proofsystems.
BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication
withtheproduct.Formoreinformationseewww.onvif.org
IPAddressFilter
IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare
allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.
Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).
HTTPS
HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.
HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby
HTTPSisconsideredadequateformostcommercialexchanges.
TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)login.
TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage
certicates.SeeCerticatesonpage47.
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AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
ToenableHTTPSontheAxisproduct:
1.GotoSystemOptions>Security>HTTPS
2.SelectanHTTPScerticatefromthelistofinstalledcerticates.
3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.
4.SettheHTTPSConnectionPolicyforthedifferentusergroups.
5.ClickSavetoenablethesettings.
ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol
andhttp://fortheHTTPprotocol.
TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.
IEEE802.1X
IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication
server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.
InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS
(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).
Youneed:
•aCAcerticatetoauthenticatetheauthenticationserver.
•aCA-signedclientcerticatetoauthenticatetheAxisproduct.
Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeCerticatesonpage47.ManyCAcerticates
arepreinstalled.
ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:
1.GotoSystemOptions>Security>IEEE802.1X.
2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.
3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.
4.ChecktheboxtoenableIEEE802.1XandclickSave.
Note
Forauthenticationtoworkproperly ,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP
server.SeeDate&Timeonpage48.
Certicates
Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network
protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates
canbeusedwiththeAxisproduct:
Server/Clientcerticates-ToauthenticatetheAxisproduct.
CAcerticates-Toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis
connectedtoanIEEE802.1Xprotectednetwork.
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AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
Note
Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled
CAcerticatesthathavebeendeletedwillbereinstalled.
AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited
protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.
Toinstallaself-signedcerticate:
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickCreateself-signedcerticateandprovidetherequestedinformation.
TocreateandinstallaCA-signedcerticate:
1.Createaself-signedcerticateasdescribedabove.
2.GotoSetup>SystemOptions>Security>Certicates.
3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.
4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.
5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.
Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate
andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.
TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickInstallcerticateanduploadthecerticate.
Date&Time
TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.
CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see
below).
Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:
•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.
•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage51.
IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage50.
•Setmanually–Allowsyoutomanuallysetdateandtime.
IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.
TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe
predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp
timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.
forinformationonhowtocreatecustomdateand
48

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
Network
BasicTCP/IPSettings
TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion
mustalwaysbeenabled.
IPv4AddressConguration
Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
conguredunderSystemOptions>Network>TCP/IP>Basic.
DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis
thenpossibletoaccesstheAxisproductbyname(hostname).
IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(seepage58)andthenperformtheinstallationagain.
TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.
IPv6AddressConguration
IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter .
ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.
ARP/Ping
Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage49.
TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP
addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional
twominutes.
Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.
Pingingtheproductisstillpossiblewhentheserviceisdisabled.
AssignIPAddressUsingARP/Ping
Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.
1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.
2.Locatetheserialnumber(S/N)ontheproductlabel.
3.Openacommandpromptandenterthefollowingcommands:
Linux/Unixsyntax
arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress>
Linux/Unixexample
arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125
Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s<IPaddress><serialnumber>
49

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
ping-l408-t<IPaddress>
Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125
4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.
5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.
6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.
ForothermethodsofassigningtheIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxisSupport
webatwww .axis.com/techsup
Note
•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.
•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect
Runasadministrator.
•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.
AXISVideoHostingSystem(AVHS)
AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom
anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting
TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice
isenabledbydefault.Todisable,cleartheEnableAVHSbox.
One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage7)forabout3secondsto
connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto
theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect
fromtheAVHSservice.
Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe
one-clickinstallation.
AXISInternetDynamicDNSService
AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net
ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.
Note
AXISInternetDynamicDNSServicerequiresIPv4.
AdvancedTCP/IPSettings
DNSConguration
DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem
Options>Network>TCP/IP>Advanced.
SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:
50

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe
fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.
Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris
optionalandwillbeusediftheprimaryisunavailable.
NTPConguration
NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder
SystemOptions>Network>TCP/IP>Advanced.
SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.
HostNameConguration
TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS
name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.
SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.
SelectUsethehostnametosetthehostnamemanually.
SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.
Formoreinformation,seetheonlinehelp
Link-LocalIPv4Address
Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess
theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic
orDHCP-suppliedIPaddressatthesametime.
ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.
HTTP
TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.
HTTPS
TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto
thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.
ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage46.
NATtraversal(portmapping)forIPv4
Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).
.
UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side
ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto
theproduct.
NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.
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AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
Note
•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP
•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter,InternetGateway,
Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.
TM
.
Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP
NotethatUPnP
UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris
found,thedefaultrouterisselected.
AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe
porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.
Note
•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot
•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.
•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.
FTP
TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled
underSystemOptions>Network>TCP/IP>Advanced.
Note
RTSP
TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe
changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.
TM
mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).
supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.
ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.
TM
.
Note
H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.
SOCKS
SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother
sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and
notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).
SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp.
QoS(QualityofService)
QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork
prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.
TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the
Axisproductcanmarkdifferenttypesoftrafc.
SNMP
TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.
52

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specic,hardware-related
issuesthatmayneedadministrativeattention.FormoreinformationaboutAXISVideoMIBandtodownloadMIBles,goto
www.axis.com/techsup
ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.
Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.
TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable
trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.
Note
IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.
TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat
shouldreceivethemessage.
Thefollowingtrapsareavailable:
•Coldstart
•Warmstart
•Linkup
•Authenticationfailed
Note
AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecictraps.
SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.
TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage46.ToenableSNMPv3,checktheboxandprovidetheinitialuser
password.
Note
Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettingsonpage58.
TM
UPnP
TheAxisproductincludessupportforUPnP
systemsandclientsthatsupportthisprotocol.
TM
UPnP
canbedisabledunderSystemOptions>Network>UPnP
TM
TM
.UPnP
isenabledbydefaultandtheproductisautomaticallydetectedbyoperating
RTP/H.264
TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.
TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only
certainIPaddressesandportnumbersshouldbeused.
SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.
Bonjour
TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.
53

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
BonjourcanbedisabledunderSystemOptions>Network>Bonjour.
Storage
SDCard
NO
TICE
NO NO
TICE TICE
Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.
Note
ForSDcardrecommendationsseewww.axis.com
TheAxisproductsupportsSD/SDHC/SDXCcards.
ThefollowingSDcardlesystemsaresupported:
•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess
datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.
•vFAT—supportedbymostoperatingsystemsforpersonalcomputers.
TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.
Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly
availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.
Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.
Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.
MountandUnmountSDCard
NO
TICE
NO NO
TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.
TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual
mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.
TounmounttheSDcard:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCard.
3.ClickUnmount.
4.Thecardcannowberemoved.
FormatSDCard
NO
TICE
NO NO
TICE TICE
FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.
TheAxisproductcanbeconguredtoautomaticallyformatSDcardsthatareinsertedintotheproduct.Ifautoformatisenabledand
anSDcardisinserted,theproductwillcheckiftheSDcardhastheext4lesystem.Ifthecardhasadifferentlesystem,the
cardwillautomaticallybeformattedtoext4.
54

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
Important
Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted
intotheAxisproduct.
Toenableautomaticformatting,followthesesteps:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
2.ClickSDCard.
3.UnderGeneralSettings,selectAutoformatto.
4.ClickOKtosavesettings.
AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe
SDcard,followthesesteps:
1.InserttheSDcardintheSDcardslot.
2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
3.ClickSDCard.
4.ClickFormatandselectthedesiredlesystem.
5.ClickOKtostartformattingthecard.
NetworkShare
NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor
recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto
www.axis.com/se/sv/products/axis-camera-companion/support-and-documentation
Note
ForNASrecommendationsseewww.axis.com
Toaddanetworkshare:
1.GotoSystemOptions>Storage.
2.ClickNetworkShare.
3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.
4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.
5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.
6.ClickConnect.
ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.
Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously .UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.
Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.
55

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
Ports&Devices
I/OPorts
Themediaconverterswitchprovidestwocongurableinputandoutputportsforconnectionofexternaldevices.Oneportis
dedicatedfortheI/Osignalsbetweenthemediaconverterswitch,thesuppliedmulti-connectorcableandthecamera.Formore
informationaboutthemulti-connectorcable,seepage59.
ToconguretheI/Oports,gotoSystemOptions>Ports&Devices>I/OPorts.Eachportcanfunctionasinputoroutput:
•InputasOpencircuit–Theinputbecomesactivewhenthecircuitisgroundedby,forexample,aREXdevice.Itremains
inactiveaslongasitsnormalstateequalsitscurrentstatus.
•InputasGroundedcircuit–Theinputbecomesactivewhenthecircuitisopenedbyforexampleamonitor.
•OutputasOpencircuit–Theoutputportisinanon-conductivestatewhenitscurrentstatusisopencircuit.Thecurrent
statusofanoutputportcanbechangedby,forexample,anactionrule.
•OutputasGroundedcircuit–Theoutputportisinaconductivestatewhenitscurrentstatusisgroundedcircuit.
PortStatus
ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.
Maintenance
TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.
ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.
Note
ArestartclearsallentriesintheServerReport.
ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:
•thebootprotocol(DHCPorstatic)
•thestaticIPaddress
•thedefaultrouter
•thesubnetmask
•thesystemtime
•theIEEE802.1Xsettings
•uploadedapplicationsarekeptbutmustberestarted
ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage58.
Totesttheproduct’sPTZmechanics,clickTestunderPTZStatus.
Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage61.
56

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
Support
SupportOverview
TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.
SeealsoTroubleshootingonpage61.
SystemOverview
TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat
canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.
Logs&Reports
TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.
SystemLog-Providesinformationaboutsystemevents.
AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe
product(seebelow).
ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.
ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.
ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.
CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.
Advanced
Scripting
Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.
NO
TICE
NO NO
TICE TICE
ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.
Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.
ToopentheScriptEditor ,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage58.
Formoreinformation,seewww.axis.com/developer
FileUpload
Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go
toSystemOptions>Advanced>FileUpload.
Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe
selectedusergroup(viewer,operatororadministrator)fortheuploadedle.
57

AXISQ6042-SPTZDomeNetworkCamera
SystemOptions
PlainCong
PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom
thispage.
ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.
ResettoFactoryDefaultSettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP
address,tothefactorydefaultvalues.
Note
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonwww.axis.com/techsup
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverviewonpage7.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber .
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccessthevideostream.
Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.
58

AXISQ6042-SPTZDomeNetworkCamera
1
2
3
4
5
6
7
8
9
10
12 11
1 8
2 7
9
3 6
4 5
Multi-ConnectorCable
Multi-ConnectorCable
Note
Thesuppliedmulti-connectorcableisrequiredinordertomaintainthecamera’sNEMA/IPrating.
Themulti-connectorcableisconnectedtothecamera’smulti-connector,seeHardwareOverviewonpage7.
Thewiresareconnectedtothesuppliedmediaconverterswitch,seeMediaConverterSwitchonpage9.
Thecableprovidesthefollowingsignals:
•DCpowertocamera
•Network(Ethernet10/100Base-T)
•Input/Output(I/O)
Multi-connectorcableoverview
1
Powerwire(red)
2
DigitalI/Owire(blue)
3
Ethernetwire(green/white)
4
Ethernetwire(green)
5
Ethernetwire(orange/white)
6
Ethernetwire(orange)
7
DigitalI/Owire(yellow)
8
Groundwire(black)
9
Powerwire(red)
10
Ethernetwirefoilshield(2x)
11
Outerfoilshield
12
Braidedshieldcoil
FunctionPin–wireNotes
Congurable(Input
orOutput)
2–blue
7–yellow
Digitalinput–Connecttopin8toactivate,or
leaveoating(unconnected)todeactivate.
Digitaloutput–Connectedtopin1when
activated,oating(unconnected)when
deactivated.Ifusedwithaninductiveload,e.g.a
relay,adiodemustbeconnectedinparallelwith
theload,forprotectionagainstvoltagetransients.
59
Specications
0tomax30VDC
0tomax30VDC,open
drain,100mA

AXISQ6042-SPTZDomeNetworkCamera
Multi-ConnectorCable
RX+
RX-
TX+
TX-
0VDC(-)
DCoutput(12V)
3–green/white
4–green
5–orange/white
6–orange
8–black
1,9–redUsedtopowercamera
Ethernet–receiving
Ethernet–receiving
Ethernet–transmitting
Ethernet–transmitting
0VDC
12–13.2VDC
60

AXISQ6042-SPTZDomeNetworkCamera
Troubleshooting
Troubleshooting
ChecktheFirmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.
UpgradetheFirmware
Important
•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe
newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe
upgrade,alwayswait10minutesevenifyoususpecttheupgradehasfailed.
•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading
thermware.
Toupgradetheproduct’srmware:
1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite
atwww.axis.com/techsup
2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.
3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.
4.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.
AXISCameraManagementcanbeusedformultipleupgrades.Seewww .axis.comformoreinformation.
EmergencyRecoveryProcedure
Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus
indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.
1.InUNIX/Linux,typethefollowingfromthecommandline:
arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>
InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):
arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>
2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply .PressCTRL+CtostopPing.
3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.
4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.
61

AXISQ6042-SPTZDomeNetworkCamera
Troubleshooting
5.Reinstalltheproduct,referringtotheInstallationGuide.
Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/
Symptoms,PossibleCausesandRemedialActions
ProblemssettingtheIPaddress
WhenusingARP/Ping
Theproductislocatedona
differentsubnet
TheIPaddressisbeingused
byanotherdevice
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.
Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
UsingARP/Pingonpage49.
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.
DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin
TheIPaddresshasbeen
changedbyDHCP
Certicateerrorwhenusing
IEEE802.1X
Theproductisaccessiblelocallybutnotexternally
RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal
Firewallprotection
Defaultroutersrequired
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeResettoFactoryDefaultSettingsonpage58.
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentAssign
anIPAddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup.
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe
synchronizedwithanNTPserver .SeeDate&Timeonpage48.
featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4onpage51.TheroutermustsupportUPnP
ChecktheInternetrewallwithyournetworkadministrator.
CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>
Basic.
TM
.
62

AXISQ6042-SPTZDomeNetworkCamera
Troubleshooting
ProblemswithstreamingH.264
ProblemswithAXISMedia
Control(InternetExplorer
only)
NoH.264displayedinthe
client
MulticastH.264only
accessiblebylocalclients
NomulticastH.264
displayedintheclient
PoorrenderingofH.264
images
Colorsaturationisdifferent
inH.264andMotionJPEG
Lowerframeratethan
expected
ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC
ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage16.
IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.
CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.
SeePerformanceConsiderationsonpage69.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly
keyframes.
Lowertheimageresolution.
Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis
product.SeeTechnicalSpecicationsonpage65.
Productdoesnotstartup
ProductdoesnotstartupIftheproductdoesnotstartupkeepthenetworkcableconnectedandre-insertthepowercable
Videoandimageproblems,general
Blackimagewithtext
indicatinginadequatepower
supply
Imageunsatisfactory
MotionDetectiontriggersunexpectedly
Changesinluminance
tothemidspan.
Checkcablesandrestartpowersourcingequipment.
CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup>
Video>CameraSettings.
Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare
suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity
settingtoavoidproblemswithluminance.
63

AXISQ6042-SPTZDomeNetworkCamera
Troubleshooting
Storageanddiskmanagementproblems
Storagedisruption
Videocannotberecorded
SDcardcannotbemountedReformattheSDcardandthenclickMount.
Mediaconverterswitch
Mediaconverterswitch
freezesafterhotswapping
Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother
readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder
SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto
re-mountthestoragedevice.
Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage38.
CheckthattheSDcardisnotwriteprotected(thatis,readonly).
NO
TICE
NO NO
TICE TICE
Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.
Themediaconverterswitchdoesnotsupporthotswapping.Disconnectpowerfromtheswitch
beforeswappingcameras.Restarttheswitchafterafailedattempttohotswap.
64

AXISQ6042-SPTZDomeNetworkCamera
TechnicalSpecifications
TechnicalSpecifications
Function/group
Camera
Video
Network
Item
Models
Imagesensor
Lensf3.3–1 19.0mm
Minimum
illumination
Shuttertime
Pan/Tilt/Zoom
Video
compression
Resolutions
Framerate
Videostreaming
Imagesettings
SecurityPasswordprotection,IPaddressltering,HTTPS
Supported
protocols
Specications
AXISQ6042-S60Hz
AXISQ6042-S50Hz
¼”ProgressiveScanCCD
F1.4–4.2
Autofocus
Automaticday/night
Horizontalangleofview:57.2°–1.7°
Color:0.5luxat30IREF1.4
B/W:0.008luxat30IREF1.4
1/30000sto0.5s(60Hz)
1/30000sto1.5s(50Hz)
E-ip
256presetpositions
Pan360°endless,0.05°–450°/s
Tilt:220°,0.05°–450°/s
36xopticalzoomand12xdigitalzoom,total432xzoom
Tourrecording,guardtour,controlqueue,On-screendirectionalindicator,Setnewpan0°
H.264MainandBaselineprole(MPEG-4Part10/AVC)
MotionJPEG
ExtendedD1752x480to176x120(60Hz)
ExtendedD1736x576to176x144(50Hz)
Upto30/25fps(60/50Hz)
Multiple,individuallycongurablestreamsinH.264andMotionJPEG
Controllableframerateandbandwidth
VBR/MBRH.264
WideDynamicRange(WDR),ElectronicImageStabilization(EIS),manualshuttertime,
compression,color,brightness,sharpness,whitebalance,exposurecontrol,exposure
zones,rotation,backlightcompensation,netuningofbehavioratlowlight
Textandimageoverlay
32individual3Dprivacymasks
ImagefreezeonPTZ
1
control,Digestauthentication,Useraccesslog,CentralizedCerticateManagement
IPv4/v6,HTTP,HTTPS
TM
UPnP
,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP ,RTSP,RTP ,SFTP,TCP,UDP,IGMP,
RTCP,ICMP,DHCP,ARP,SOCKS,SSH
1
,SSL/TLS
1
,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,
encryption,IEEE802.1X
1
networkaccess
65

AXISQ6042-SPTZDomeNetworkCamera
TechnicalSpecifications
Function/group
System
Integration
General
Item
Application
Programming
Interface
Analytics
Eventtriggers
Eventactions
InstallationaidPixelcounter
Videoaccessfrom
webbrowser
Casing
Memory512MBRAM,128MBFlash
Power
Connectors
Edgestorage
Operating
conditions
Storage
conditions
Approvals
Weight
Specications
OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication
Platform;specicationsatwww.axis.com
AXISVideoHostingSystem(AVHS)withOne-ClickConnection
ONVIFProleS,specicationatwww.onvif.org
Videomotiondetection,autotracking,ActiveGatekeeper
SupportforAXISCameraApplicationPlatformenablinginstallationofthird-party
applications,seewww.axis.com/acap
Detectors:LiveStreamAccessed,MotionDetection
Hardware:CasingOpen,Fan,Heater ,Network,Temperature
InputSignal:ManualTrigger,VirtualInputs
PTZ:Autotracking,Error,Moving,PresetReached,Ready
Storage:Disruption,Recording
System:SystemReady ,ShockDetected
Time:Recurrence,UseSchedule
Fileupload:FTP,SFTP,HTTP,HTTPS,networkshareandemail
Notication:email,HTTP ,HTTPSandTCP
Externaloutput,PTZpreset,guardtour,videorecordingtoedgestorage,autotracking,
day/nightmode
Pre-andpost-alarmvideobuffering
Overlaytext,SendSNMPtrap
Cameraliveview
Videorecordingtole(ASF)
CustomizableHTMLpages
Windows8,Windows7,WindowsVista,WindowsXP,WindowsServer2012,Windows
Server2008
DirectX9corhigher
Forotheroperatingsystemsandbrowsers,seewww.axis.com/techsup
IP6K9K-,IP66-,IP67-,NEMA4X-,NEMA6P-andIK10*-ratedstainlesssteelcasing(V4A,
SAE316L/UNSS31603/EN1.4432),Nyloncleardome
*Exceptvalvesontop
Batterybacked-upreal-timeclock
60WpoweredthroughAXIST8605MediaConverterSwitch,seepage67
IP66-ratedmulti-connectorforDCpower ,Ethernet10BASE-T/100BASE-TX,inputand
output,including7m(23ft)cable
SupportforSD/SDHC/SDXCcard
Supportforrecordingtodedicatednetwork-attachedstorage(NAS)
ForSDcardandNASrecommendationsseewww.axis.com
-30°Cto50°C(-22°Fto122°F)
Humidity10–100%RH(condensing)
-40°Cto65°C(-40°Fto149°F)
EN55022ClassA,EN61000-3-2,EN61000-3-3,EN61000-6-1,EN61000-6-2,EN
55024,EN50121-4,IEC62236-4,FCCPart15SubpartBClassA,ICES-003ClassA,
VCCIClassA,C-tickAS/NZSCISPR22ClassA,KCCKN22ClassA,KN24,IEC/EN/UL
60950-1,IEC/EN/UL60950-22,IEC/EN60529IP66,IP67,IP6K9K,NEMA250Type4X,
NEMA250Type6P,IEC60068-2-1,IEC60068-2-2,IEC60068-2-78,IEC60068-2-14,
IEC60068-2-30,IEC60068-2-6,IEC60068-2-27,IEC60068-2-60,MIL-STD810G509.5
Camera:5.7kg(12.6lb.)
66

AXISQ6042-SPTZDomeNetworkCamera
TechnicalSpecifications
Function/group
1.ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSLToolkit.(www.openssl.org),andcryptographic
softwarewrittenbyEricYoung(eay@cryptsoft.com).
Item
Included
accessories
Video
management
software
Optional
accessories
Languages
Warranty
Specications
AXIST8605MediaConverterSwitch,IP66–ratedmulti-connectorcable,Installation
Guide,Windowsdecoder1-userlicense
AXISCameraCompanion,AXISCameraStation,VideomanagementsoftwarefromAxis’
ApplicationDevelopmentPartnersavailableonwww.axis.com/techsup/software
Powersupply
Wallbracket
MountingbracketforT91C
(AXIST91CMountingAccessories)
Smokeddomecover
Stainlesssteelsunshield
AXIST8310VideoSurveillanceControlBoard
AXISP8221NetworkI/OAudioModule
AXIST90AIlluminators
InstallationDisplay
Multi-userdecoderlicensepack
German,French,Spanish,Italian,Russian,SimpliedChinese,Japanese,Korean,
Portuguese
Axis3-yearwarrantyandAXISExtendedWarrantyoption,seewww .axis.com/warranty
MediaConverterSwitch
General
Power
Connectors
Operating
conditions
Storage
conditions
Approvals
Dimensions
Cablerouting
Displayand
indicators
Included
accessories
Moreinformationisavailableatwww.axis.com
12–13VDC,min75W(powerinfrompowersupply)
2xRJ4510/100BASE-T,2xSFP100BASE-FX/1000BASE-X,2congurablealarminput/outputports,multi-connector,
powerconnector
-40°Cto75°C(-40°Fto167°F)
Humidity10-100%RH(condensing)
-40°Cto75°C(-40°Fto167°F)
EN55022ClassA,EN55024,FCCPart15SubpartBClassA,VCCIClassA,KCCKN22ClassA,KN24,
IEC/EN/UL60950-1,IEC/EN/UL60950-22,RoHS,REACH,WEEE,CE,EN50022,IEC60715,AS2756
150x100x30mm(5.9x3.9x1.2in)
Shielded(STP),category5orhigher,allber
Power
5xNetwork
BracketMountDINClip(included)fora35mmDINrail
CameraConnectors
Powerconnector
Two2-pinterminalblocksforpoweroutput(pin4isnotused).
67

AXISQ6042-SPTZDomeNetworkCamera
TechnicalSpecifications
FunctionPinNotes
DCoutput
Networkconnector
Two2-pinEthernetterminalblocks.
I/Oterminalconnector
2-pinterminalblock.
12VDC
0VDC(-)
N/a
1,2
3
4
Powerouttocamera
N/a
Specications
12.0-13.2VDC,min70W
0VDC
ExternalConnectors
GroundScrewGroundscrewforconnectingthemediaconverter
Powerconnector
switchtoearthground.Makesurethatbothendsof
thegroundingwireareincontactwiththeirrespective
groundingsurfaces.
2-pinterminalblockforpowerinput.
FunctionPinNotes
DCinput
I/Oterminalconnector
6-pinterminalblocksfor:
FunctionPinNotes
0VDC(-)
DCoutput
0VDC(-)
12VDC
•DigitalInput/Output
•Power(DCoutput)
•0VDC(-)
1
2
1,4,6
2
Powerinfrompowersupply(sold
separately)
Powerout
Specications
0VDC
12.0-13.2VDC,min75W
Specications
0VDC
12VDC,50mA
68

AXISQ6042-SPTZDomeNetworkCamera
TechnicalSpecifications
CongurableI/O1(Inputor
Output)
CongurableI/O2(Inputor
Output)
3
5
Digitalinput
Digitaloutput(transistor–open
collector)
Digitalinput
Digitaloutput(transistor–open
collector)
0tomax30VDC
0tomax30VDC,opendrain,
100mA
0tomax30VDC
0tomax30VDC,opendrain,
100mA
PerformanceConsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thiswillalsoaffecttheframerate.
Thefollowingfactorsareamongthemostimportanttoconsider:
•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.
•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand
bandwidth.
•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.
•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.
69

UserManualVer.M2.2
AXISQ6042-SPTZDomeNetworkCamera
©AxisCommunicationsAB,2014-2015
Date:June2015
PartNo.1463359