Axis Q6042-C User Manual

AXISQ6042-CPTZDomeNetworkCamera

UserManual

AboutthisDocument

Thismanualisintendedforadministratorsandusersof
AXISQ6042-CPTZDomeNetworkCamera,andisapplicableto
rmware5.70andlater.Itincludesinstructionsforusingandmanaging
theproductonyournetwork.Previousexperienceofnetworking
willbeofusewhenusingthisproduct.SomeknowledgeofUNIXor
Linux-basedsystemsmayalsobebenecial,fordevelopingshellscripts
andapplications.Laterversionsofthisdocumentwillbepostedtothe
Axiswebsite,asrequired.Seealsotheproduct’sonlinehelp,available
viatheweb-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular ,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP

TM

isa

certicationmarkoftheUPnP

TM

ImplementersCorporation.

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.

SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
CetappareilnumériqueestconformeàlanormeNMBICES-3(classeA).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.

Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.

Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.

Japan

この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。

Safety

ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.

Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)accordingtoIEC/EN/UL60950-1.

Battery

TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly .

ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden

Tel:[phone]
Fax:[phone]

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category ,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ6042-CPTZDomeNetworkCamera

TableofContents

SafetyInformation..........................................6

HazardLevels...................................................6

OtherMessageLevels............................................6

HardwareOverview..........................................7

ConnectorsandButtons..........................................7

LEDIndicators..................................................8

MediaConverterSwitch..........................................9

AccesstheProduct..........................................12

AccessfromaBrowser...........................................12

AccessfromtheInternet..........................................12

SettheRootPassword...........................................13

TheLiveViewPage..............................................13

MediaStreams.............................................16

HowtoStreamH.264............................................16

MJPEG........................................................16

AXISMediaControl(AMC)........................................16

AlternativeMethodsofAccessingtheVideoStream....................17

SetUptheProduct..........................................19

BasicSetup....................................................19

Video.....................................................20

SetUpVideoStreams............................................20

StreamProles.................................................21

CameraSettings................................................22

Overlay........................................................23

PrivacyMask...................................................25

ConguretheLiveViewPage.................................26

DefaultViewerforBrowsers.......................................26

ViewerSettings.................................................26

UserDenedLinks...............................................27

OutputButtons.................................................27

PTZ(PanTiltZoom).........................................28

PresetPositions.................................................28

Gatekeeper....................................................29

Autotracking...................................................29

GuardTour.....................................................30

OSDIZones....................................................31

Advanced......................................................31

ControlQueue..................................................33

Detectors..................................................34

ShockDetection................................................34

MotionDetection...............................................34

Applications...............................................36

ApplicationLicenses.............................................36

UploadApplication..............................................36

ApplicationConsiderations........................................36

Events....................................................38

SetUpActionRules.............................................38

AddRecipients..................................................40

CreateSchedules................................................42

SetUpRecurrences..............................................42

Recordings.................................................43

FindRecordings.................................................43

PlayRecording..................................................43

ExportVideoClip................................................44

ContinuousRecording............................................44

Languages.................................................45

SystemOptions.............................................46

Security.......................................................46

Date&Time....................................................48

Network.......................................................49

Storage.......................................................54

4

AXISQ6042-CPTZDomeNetworkCamera

TableofContents

Ports&Devices.................................................56

Maintenance...................................................56

Support.......................................................57

Advanced......................................................57

ResettoFactoryDefaultSettings...................................58

Multi-ConnectorCable.......................................59

Troubleshooting............................................61

ChecktheFirmware.............................................61

UpgradetheFirmware...........................................61

Symptoms,PossibleCausesandRemedialActions.....................62

TechnicalSpecications......................................65

MediaConverterSwitch..........................................67

PerformanceConsiderations.......................................69

5

AXISQ6042-CPTZDomeNetworkCamera

SafetyInformation

SafetyInformation

HazardLevels

DANGER

Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.

WARNING

Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.

CAUTION

Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderate
injury.

NO NO

NO

TICE TICE

TICE

Indicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.

OtherMessageLevels

ImportantIndicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.

NoteIndicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.

6

AXISQ6042-CPTZDomeNetworkCamera

HardwareOverview

HardwareOverview

Important

Dustandparticlebuildupcouldaffecttheperformanceofthecoolingsystem.Tomaintaintheperformancelevel,theouter
heatsinkinthecamera’scoolingsystemmayneedoccasionalorregularcleaning.Seetheproduct’sInstallationGuidefor
informationonhowtoaccessandcleantheouterheatsink.

NO NONOTICE TICE

TICE

Makesurethedomeisattachedinoperationmode,otherwisefocusmaybeaffected.

1

2

1

2

4

5

8

3

6

7

9

1

Multiconnector

2

Partnumber(P/N)&Serialnumber(S/N)

3

Dome

4

Coolingsystem

5

Fan

6

SDcardslot

7

StatusLEDindicator

8

Powerbutton

9

Controlbutton

ConnectorsandButtons

Fortechnicalspecications,seepage65.

Multi-connector

Terminalconnectorforconnectingthesuppliedmediaconverterswitch,whichprovidesthefollowingsignals:

•DCPower

•Network(Ethernet10/100Base-T)

•Input/Output(I/O)

Thesuppliedmulti-connectorcableisrequiredinordertomaintaintheproduct’sNEMA/IPrating.Formoreinformation,see
Multi-ConnectorCableonpage59.

7

AXISQ6042-CPTZDomeNetworkCamera

HardwareOverview

SDCardSlot

NO NONOTICE TICE

TICE

•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.

•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.

ThisproductsupportsSD/SDHC/SDXCcards(notincluded).

ForSDcardrecommendations,seewww.axis.com

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage58.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage50.Toconnect,pressandholdthebuttonforabout3

secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage50.Toconnect,pressandholdthebuttonforabout3seconds.

PowerButton

Pressandholdthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.Thepowerbuttonisalsoused
withthecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage58.

LEDIndicators

StatusLED

Indication

Unlit

Connectionandnormaloperation.

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Steadyduringstartup.Flashesduringrmwareupgrade.

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

RedFlashesredforrmwareupgradefailure.

8

AXISQ6042-CPTZDomeNetworkCamera

HardwareOverview

MediaConverterSwitch

1

4

5

6

7

8

9

10

11

12 13

3

2

1

Powerconnector(DCinput)

2

Powerconnector(DCoutput)

3

Networkconnector(internal)

4

NetworkslotSFP(external)(2x)

5

NetworkconnectorRJ45(external)(2x)

6

CameraLEDindicator

7

NetworkLEDindicator(4x)

8

PowerLEDindicator

9

Groundclip

10

I/Oconnector(internal)

11

I/Oconnector(external)

12

Multi-connectorcable

13

Groundscrew

MediaConverterSwitchConnectors

Fortechnicalspecications,seepage65.

NO NONOTICE TICE

TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP)oranopticalbercable.Allcablesconnectingthe
producttothenetworkshallbeintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledin
accordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,seeElectromagnetic
Compatibility(EMC)onpage2.

Important

Themediaconverterswitchdoesnotsupporthotswapping.Disconnectpowerfromtheswitchbeforeswappingcameras.An
attempttohotswapcouldcausetheswitchtofreeze,inwhichcaseitmustberestarted.

Powerconnector(DCinput)-2-pinterminalblockforpowerinput.

Powerconnector(DCoutput)-Two2-pinterminalblockforpoweroutput(pin4isnotused).

NetworkconnectorRJ45(external)-TwoRJ45connectors(10/100Base-T)fornetworkconnectivity.

9

AXISQ6042-CPTZDomeNetworkCamera

HardwareOverview

NetworkslotSFP(external)-TwoSFPslots(100Base-FX/1000Base-X)fornetworkconnectivity.

EachRJ45andSFPporthasitsowndipswitch.Thedipswitchescontrolhowtheportforwardsdata.SeeNetworkConnector
DipSwitches.

DipswitchpositionDescriptionofuse

Default(middle)

BWhenconnectingtothenetwork,directlyorthrougharouterornetwork

switch.

LeftAWhenconnectingtoacameraoradevicethatisnotintendedforviewing

data.

Right

C

Whenconnectingtoanothermediaconverterswitch.

Networkconnector(internal)-Two2-pinEthernetterminalblocks.

I/Oconnector(external)-6-pincongurableI/Oterminalblock,whichisconnectedtothecamerathroughthemulti-connector

cable.Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapse
recordingandalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidesthe
interfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivated
bytheVAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.
Theoutputwillshowasactive(shownunderSystemOptions>Port&Devices>PortStatus)ifthealarm
deviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,for
example:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand
theinputbecomesactive(shownunderSystemOptions>Port&Devices>PortStatus).

I/Oconnector(internal)-2–pinI/Oterminalblock.

NetworkConnectorDipSwitches

Important

Alwaysusethedefaultdipswitchsetting(positionB)iftherelationshipbetweendevicesinthesystemisnotdened.

ThecameraattachesaparticularVLANtagtoallitsforwardedmulticastpackages.Themediaconverterswitchmanageshowthese
multicastpackagesareforwardedbetweencameras,mediaconverterswitchesandothernetworkdevices.Thisespeciallyusefulwhen
connectingthecameraandmediaconverterswitchtothenetworkinadaisychain.

Bychangingthepositionofthedipswitches,eachnetworkconnectorportinthemediaconverterswitchcanbecongured
tomanagemulticastsinthreedifferentways.

1

10

AXISQ6042-CPTZDomeNetworkCamera

HardwareOverview

DipswitchpositionDescription

Default(middle)

BRemoveVLANtagsfromforwardedmulticastpackages.Usethissettingwhenconnectingtothe

network,directlyorthrougharouterornetworkswitch.

LeftABlockmulticastpackagesthathaveaVLANtag.Usethissettingwhenconnectingtoadevicethatis

notintendedformulticastviewing.

Right

C

ForwardmulticastpackageswithaVLANtag.Usethissettingwhenconnectingtoanothermedia
converterswitch.

VLANtagsareusedtocreateindependentlogicalnetworks,virtuallocalareanetworks(VLANs),withinaphysicalnetwork.Multiple
mediaconverterswitchesthatareconnectedtoeachotherinadaisychainaremembersofthesameVLAN.Themediaconverter
switchestagthemulticastpackagesmovingbetweenthemsothatthenextmediaconverterswitchinlineknowsthedestinationof
thepackages.Inotherwords,theVLANtagservesasaVLANidentier.VLANtaggingshouldonlybeusedwhenusingmultiple
camerasandmediaconverterswitchesbecauseforwardingmulticastpackageswithaVLANtagonlyservesapurposewhentheport
isconnectedtoanothermediaconverterswitch,whichmightbeconnectedtopotentialviewers.

Note

Whenconnectinganoutgoingmediaconverterswitchnetworkconnectortoanothertypeofnetworkdevice,setthedip
switchtopositionAtoprotectthedevicefrommulticasttrafc.

MediaConverterSwitchLEDIndicators

LED

Color

Indication

Unlit

DCpowerunconnectedorcurrentprotectionengaged(poweroverload)

Power

GreenDCpowerconnected.

Amber10Mbitconnection.Flashesduringactivity.

Network(4x)

Green

100/1000Mbitconnection.Flashesduringactivity.

CameraGreen

100Mbitconnection.Flashesduringactivity .

11

AXISQ6042-CPTZDomeNetworkCamera

AccesstheProduct

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare

•InternetExplorer

®

withWindows

®

•Safari

®

withOSX

®

•Chrome

TM

orFirefox

®

withotheroperatingsystems.

SeeTechnicalSpecicationsonpage65.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

TM

isalsosupportedforviewingH.264streams.

AccessfromaBrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/techsup

Note

ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage13.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage51.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

12

AXISQ6042-CPTZDomeNetworkCamera

AccesstheProduct

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage46.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage58.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage21.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage13.

ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.

EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformation
abouttheGatekeeper,seepage29.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.

13

AXISQ6042-CPTZDomeNetworkCamera

AccesstheProduct

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEventsonpage38.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage16formore
information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.

Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage32.

Selectarecordedtourandclicktoplayapreviouslyrecordedtourandclicktostop.See
TourRecordingonpage31.

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AXISQ6042-CPTZDomeNetworkCamera

AccesstheProduct

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage28.

ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See
Autotrackingonpage29.

PanandTiltbars–Usethearrowstopanandtiltthecameraview ,orclickonapositiononthebartosteerthecameraviewto
thatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthefocusbarwill
disabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).

Irisbar–Clickonapositiontosetamanualexposureleveltomaketheimagebrighterordarker.Thiswilldisableautoiris(automatic

exposure)andsetxedlevelsoniris,gainandshutterspeed.Tore-enableautoiris,usethePTZcontrolpanelwhichisopenedby
clickingtheCtrlpanelbutton(seeabove).Ifautoirisisenabled,AutoisvisiblenexttotheIrisbarbar.

Important

InanenvironmentwithvaryinglightconditionsitisrecommendedtousetheBrightnessbarinsteadoftheIrisbartoadjust
imagebrightnesssincechangingthebrightnesslevelwillnotdisableautoiris(automaticexposure).

Brightnessbar–Clickonapositiononthebrightnessbartoadjusttheimagebrightness.Thissettingwillnotbesaved.Tomakea
savedchange,gotoSetup>Video>CameraSettings>Brightnessandadjustthebrightness.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage32.

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AXISQ6042-CPTZDomeNetworkCamera

MediaStreams

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.

RTPoverRTSP

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

RTPoverRTSPoverHTTP

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.

MulticastRTP

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

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AXISQ6042-CPTZDomeNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartscreenorStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

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AXISQ6042-CPTZDomeNetworkCamera

MediaStreams

Note

•<ip>=IPaddress

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimemayaddlatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

18

AXISQ6042-CPTZDomeNetworkCamera

SetUptheProduct

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage46.

2.TCP/IP.Seepage49.

3.Date&Time.Seepage48.

4.VideoStream.Seepage20.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

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AXISQ6042-CPTZDomeNetworkCamera

Video

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage20.

•Streamproles.Seepage21.

•Camerasettings.Seepage22.

•Overlayimage.Seepage23.

•Privacymask.Seepage25.

SetUpVideoStreams

Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

•Image.Seepage20.

•H.264.Seepage21.

•MJPEG.Seepage21.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirement,forexampleinfacerecognition.

Thepixelcountercanbeused:

•Whensettingupavideostream,seeSetUpVideoStreamsonpage20.UnderPreview,clickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.

•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.

Image

ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Rotateimage.Ifrequired,theimagecanberotated.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlayonpage23.

ClickSavetoapplythenewsettings.

20

AXISQ6042-CPTZDomeNetworkCamera

Video

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.

TheH.264streamsettingscanbeconguredfromtheVideo>VideoStreampage.SelecttheH.264tab.Thesettingsdenedinthis
pagewillapplytoallH.264streamsthatdonotuseastreamprole.

TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportsthefollowingH.264prole(s):

•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.

•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.

TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because
MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga
targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor
this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffected.

Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.

Toapplythesettings,clickSave.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEventsonpage38.

•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage44.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.

21